Browse content similar to 05/07/2011. Check below for episodes and series from the same categories and more!
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Good evening. Welcome to North West Tonight with Gordon Burns. And | :00:04. | :00:08. | |
Ranvir Singh. Our top story: Dream bathrooms remain a dream as a | :00:08. | :00:15. | |
northwest interiors company struggles and its workers go unpaid. | :00:15. | :00:18. | |
And we'll be hearing from one customer who has paid hundreds of | :00:18. | :00:22. | |
pounds for wardrobes still not built. Also: | :00:22. | :00:27. | |
A helping hand no more. As the public cuts are made, we look at | :00:27. | :00:30. | |
the people who will feel their effects most. | :00:30. | :00:34. | |
And that's my suit. We look into the story of a drycleaners and the | :00:34. | :00:44. | |
:00:44. | :01:00. | ||
thousands of pounds of clothes no- Staff who worked for one of the | :01:00. | :01:03. | |
biggest names in interior design say they've been left in the dark | :01:03. | :01:06. | |
about what's happening to their jobs. Trafford-based HomeForm | :01:06. | :01:10. | |
announced last month that it was going into administration. Workers | :01:10. | :01:13. | |
say they haven't been paid for six weeks, but as yet haven't been | :01:13. | :01:16. | |
officially declared redundant. Customers, meantime, don't know | :01:16. | :01:18. | |
what's happening to orders for kitchens, bathrooms and bedrooms | :01:18. | :01:25. | |
placed with the group's companies Moben, Dolphin and Sharps. Dave | :01:25. | :01:35. | |
:01:35. | :01:38. | ||
Guest is with one of those customers now. This is the bedroom | :01:38. | :01:44. | |
that should have a Sharps fitted bedroom in it. It was a �3,000 | :01:44. | :01:50. | |
order and this couple paid �800 deposit. No bedroom has | :01:50. | :01:55. | |
materialised. Shops are part of the group will announce they are going | :01:55. | :02:00. | |
into administration. It is not only customers who are worried, so, too, | :02:00. | :02:05. | |
are members of staff. Christine Davies is looking for a new job. | :02:05. | :02:14. | |
She worked in telesales for eight years. We were told, basically, get | :02:14. | :02:20. | |
your coats and Leeds. He will not be paid. We were expecting our | :02:20. | :02:26. | |
wages. There was no warning. Nobody is part of the Home Form Group. It | :02:26. | :02:35. | |
also owns Kitchens Direct, Dolphin bathrooms and Sharps Bedrooms. This | :02:35. | :02:38. | |
she the Act was part of the group was maximum marketing campaign. | :02:38. | :02:42. | |
Details of that campaign but only in favour to staff days before the | :02:42. | :02:50. | |
bombshell that the group was going into administration. The Sutton and, | :02:50. | :02:55. | |
Christine Davis joint colleagues venting their frustration. -- this | :02:55. | :03:00. | |
afternoon. We have got mortgages, or babies, things to pay out and we | :03:00. | :03:04. | |
have not had a penny. At this moment in time, the administrators | :03:04. | :03:09. | |
have not been officially appointed. And so they are, there is no | :03:09. | :03:15. | |
chances people will get the pay they are owed. Or indeed, getting | :03:15. | :03:21. | |
any redundancy payment. At the moment, they are in limbo. | :03:21. | :03:25. | |
process of appointing an administrator can take up to 12 | :03:25. | :03:27. | |
days. During that time, the administrators will be looking | :03:27. | :03:31. | |
through the books and looking at which parts of the company can be | :03:31. | :03:36. | |
saved. Customers expecting kitchens and bathrooms will be equally | :03:36. | :03:40. | |
frustrated as they wait for news. Among the casualties, this | :03:40. | :03:45. | |
Manchester based agency. Homeform had signed a �12 million contract | :03:45. | :03:50. | |
with the agency in April. The loss of that has caused the agency to | :03:50. | :03:58. | |
cease trading, losing 11 jobs. The one possible hope in this is that | :03:59. | :04:05. | |
shops say they may be able to save this. Whether that is a comfort to | :04:05. | :04:10. | |
this man, I do not know. I am very worried. At the beginning of June, | :04:10. | :04:14. | |
they told me they had lots of orders that they could complete my | :04:14. | :04:21. | |
Since then, they have told me they cannot. By have requested my money | :04:21. | :04:26. | |
back four times and written to them, that it seems unlikely that I will | :04:26. | :04:30. | |
get my deposit back. My wife and I are and well. I do not know what | :04:30. | :04:34. | |
I'm going to do without getting the money back to get another fitted | :04:34. | :04:38. | |
wardrobe. There was no clear that there was any problem with the | :04:38. | :04:43. | |
company? Absolutely not. That will reveal any had five slots left at | :04:43. | :04:45. | |
the beginning of June and there would suit me and even though I | :04:45. | :04:50. | |
wanted sliding wardrobe doors. Thank you very much. That fitted | :04:50. | :04:56. | |
bedroom is very important to this couple because, as you can tell, | :04:56. | :04:59. | |
the Gentleman has sight problems and wanted his move the fitted | :04:59. | :05:03. | |
bedroom to get around more easily. It seems that will not happen for | :05:03. | :05:11. | |
Jobs at a Crewe rail plant have come under threat after managers | :05:11. | :05:13. | |
decided to review their UK operations. Train-maker Bombardier | :05:13. | :05:17. | |
cut 1,400 jobs at its Derby plant today after they lost out on a �1.4 | :05:17. | :05:24. | |
billion contract to build carriages for the new Thameslink line. The | :05:24. | :05:26. | |
Crewe works, which employs 300 people, is unaffected by the | :05:26. | :05:29. | |
announcement, but the company says a wider review could mean potential | :05:29. | :05:38. | |
job losses in Crewe. Some better job news now. We've | :05:38. | :05:41. | |
heard a lot in recent years about call centre jobs here being lost | :05:41. | :05:44. | |
because companies find it cheaper to set up operations in India. Well, | :05:44. | :05:49. | |
now one company is reversing the trend. New Call Telecom is closing | :05:49. | :05:52. | |
its call centre in Mumbai and setting up near Burnley in | :05:52. | :06:02. | |
:06:02. | :06:04. | ||
Lancashire because it makes For years, call-centre jobs have | :06:04. | :06:08. | |
flooded from the North West to India, attracted by cheap labour | :06:08. | :06:14. | |
and low property costs. But this company is moving the other way. | :06:14. | :06:18. | |
have seen real-estate prices increasing, we have seen inflation | :06:18. | :06:24. | |
rising quite heavily over there. Average salaries are increasing. | :06:24. | :06:29. | |
is relocating its customer-service centre to just outside Burnley. The | :06:29. | :06:33. | |
operation and Mumbai will close. One property unemployment costs | :06:33. | :06:36. | |
will be roughly the same, the company hopes to save money on | :06:36. | :06:40. | |
management fees, and accommodation and travel costs. It will hopes to | :06:40. | :06:44. | |
save money because on average, it says that British workers answer | :06:44. | :06:51. | |
customer calls quicker than their Indian counterparts. We were | :06:51. | :06:57. | |
surprised when it came up with the numbers. There was no hesitation. | :06:57. | :07:01. | |
On the streets of Burnley, mixed reviews on the town's ability to | :07:01. | :07:05. | |
compete with foreign-based call centres. Over there, you're paying | :07:05. | :07:14. | |
them about �1 a day. Over here, the minimum wage is �5 something. | :07:14. | :07:21. | |
say there are jobs, but people are having to work for less. | :07:21. | :07:25. | |
company's operation will initially employ 20 people. But with its | :07:25. | :07:29. | |
moves sparked others? There are half-a-dozen companies that have | :07:29. | :07:33. | |
moved back and there must be about another half a dozen who are | :07:33. | :07:37. | |
renewing the situation. Politically, it makes more sense to come back to | :07:37. | :07:42. | |
home, if you will. I think it will be good to support local jobs and | :07:42. | :07:49. | |
local people. The call centre will be up and running by August. | :07:49. | :07:52. | |
St Helens Council and the Five Boroughs mental health trust have | :07:52. | :07:55. | |
been heavily criticised after a man was found by family in a flat full | :07:55. | :07:58. | |
of cockroaches and flies. A joint investigation by the Health Service | :07:58. | :08:00. | |
Ombudsman and the Local Government Ombudsman revealed a failure to | :08:00. | :08:03. | |
monitor the man, who had schizophrenia, and respond to signs | :08:03. | :08:08. | |
he was at risk. He later died of bone cancer. The council and the | :08:08. | :08:18. | |
trust have accepted the findings of the investigation. The North West | :08:18. | :08:22. | |
MEP says he and his family felt intimidated by a demonstration | :08:22. | :08:27. | |
outside his home. The EDL has held a number of protests in Lancashire | :08:27. | :08:37. | |
:08:37. | :08:38. | ||
recently. On Saturday, 35 people gathered outside Saj Karim's house. | :08:38. | :08:41. | |
The Stroke Association has had its funding heart by the NHS in | :08:41. | :08:45. | |
Manchester. They say that as many as 200 people in the city will be | :08:45. | :08:49. | |
left without the support and help the charity provides when someone | :08:49. | :08:53. | |
is recovering from a stroke. The NHS service had to look | :08:53. | :08:57. | |
carefully at the money they are investing in services, but are | :08:57. | :09:01. | |
improving them in other ways. It is a picture reflected around the | :09:01. | :09:11. | |
region. Our Health has this. It is very first -- frustrating the | :09:11. | :09:18. | |
fact that I have no... For Kevin, every day is frustrating. He has | :09:18. | :09:21. | |
lost the movement down the right side of his body. Helen is a | :09:21. | :09:25. | |
regular visitor. The charity she works for provides practical and | :09:25. | :09:29. | |
emotional support. Where would you be without the support of the | :09:29. | :09:34. | |
Stroke Association? I think there would be very depressed. One of the | :09:34. | :09:40. | |
biggest problems with any stroke survivor is that there is a | :09:40. | :09:47. | |
tendency to become isolated. Under this week, there were two people | :09:47. | :09:52. | |
doing Helen's jobs in Manchester. They worked 14 hours and saw 30 | :09:52. | :09:57. | |
people a week. One has now judge -- 1 has now lost her job and Helen's | :09:57. | :10:02. | |
hours have been cut. A lot of them will be abandoned. Emissions will | :10:02. | :10:08. | |
be all over the place. Depression we have a massive effect. That can | :10:08. | :10:12. | |
have a bigger knock-on effect for the GPs. With big savings to find, | :10:12. | :10:17. | |
NHS Manchester faces the same dilemma as every other half a | :10:17. | :10:25. | |
authority in the North West. Finances come into it, that, we are | :10:25. | :10:30. | |
working together closely with health and social care to meet the | :10:30. | :10:34. | |
needs of these patients and their carers. That includes drawing up a | :10:34. | :10:37. | |
new patient handbook with advice and information. The stroke patient | :10:37. | :10:44. | |
I spoke to said that is no substitute. None whatsoever. You | :10:44. | :10:48. | |
cannot get help from a booklet. It will not give you advice. It is | :10:48. | :10:55. | |
just there. Most stroke survivors cannot get their head around a book. | :10:55. | :10:58. | |
For Kevin, the visits will continue for now but the charity knows it | :10:58. | :11:07. | |
can no longer help everyone. It is very worrying for people like | :11:07. | :11:11. | |
Kevin. The Stroke Association is not the only charity facing cuts. | :11:11. | :11:18. | |
Not all charities get NHS funding. The picture emerging is a rather | :11:18. | :11:25. | |
bleak one. Mind had its funding from the NHS and the council cut by | :11:25. | :11:30. | |
80% and have to get half their staff go. The Lesbian and Gay | :11:30. | :11:35. | |
foundation has closed many of their offices. St Catherine's Hospice | :11:35. | :11:40. | |
near Preston told us their local NHS trust is proposing to cut | :11:40. | :11:47. | |
around 60 fact -- �65,000 of their funding. Those are just a couple of | :11:47. | :11:56. | |
examples, but no doubt, plenty more A range of music events, | :11:56. | :11:58. | |
exhibitions and legal ceremonies have marked Tynwald Day on the Isle | :11:58. | :12:01. | |
of Man today. The national celebration centres around Tynwald | :12:01. | :12:04. | |
Hill, where the government gathered this morning to read out all recent | :12:04. | :12:07. | |
law changes and offer the public a chance to put forward their own | :12:07. | :12:16. | |
grievances. It would take a lot more than blanket rain and strong | :12:16. | :12:20. | |
winds to keep the crowds away from Tynwald Hill today. They were there | :12:20. | :12:25. | |
to be part of a ceremony which stretches back to the Viking | :12:25. | :12:31. | |
ancestors. Tynwald Hill behind me has been prepared of the last few | :12:31. | :12:37. | |
days for today. It is believed more than 1,000 years ago the first | :12:37. | :12:44. | |
leaders gathered here. Tynwald Hill is at the centre of things | :12:44. | :12:52. | |
political and culturally here on the island. As part of Today's | :12:53. | :13:00. | |
proceedings, the public are invited to put things forward as a petition | :13:00. | :13:10. | |
:13:10. | :13:17. | ||
of deviance. Design features for a one item cannot be rectified. They | :13:17. | :13:24. | |
go through. It is now up to the end he each case it to look into the | :13:24. | :13:29. | |
issues once they have been presented. Today was also the end | :13:29. | :13:34. | |
of an Era or for the President. He is stepping down after 11 years at | :13:34. | :13:40. | |
the helm. It took me a long time. But it was time to move on. I have | :13:40. | :13:50. | |
:13:50. | :13:50. | ||
made my decision and that is eight. 30 years ago this evening the | :13:50. | :13:53. | |
Toxteth district of Liverpool was facing a second night of fierce | :13:53. | :13:58. | |
rioting. The violence of 1981 and the response to it continues to | :13:58. | :14:01. | |
shape the character of the area. Unemployment and racism were at the | :14:01. | :14:06. | |
root of community anger. In a moment, Phina Orcuche presents a | :14:06. | :14:12. | |
personal view of the aftermath of the riots. First, Andy Gill looks | :14:12. | :14:18. | |
at what has changed in Liverpool over the past three decades. 30 | :14:18. | :14:21. | |
years on and Toxteth is still extremely deprived. That's | :14:21. | :14:25. | |
Liverpool Council's own description. Unemployment in the Liverpool 8 | :14:25. | :14:30. | |
ward is more than 37%. Well above the Liverpool average of 22% and | :14:30. | :14:40. | |
:14:40. | :14:46. | ||
the national average of 12.5%. think it is a disgrace. It shames | :14:46. | :14:50. | |
the country. At the same time, we have to acknowledge the progress | :14:50. | :14:53. | |
that has been made. There have been improvements. A new Tesco has | :14:53. | :14:56. | |
created hundreds of new jobs. The biggest private investment here | :14:56. | :14:59. | |
since 1981. The then Government's response to the riots was led by | :14:59. | :15:03. | |
Michael, now Lord, Heseltine. Here on a recent visit to the restored | :15:03. | :15:07. | |
Garden Festival Site. He sees much to celebrate in how Liverpool's | :15:07. | :15:16. | |
doing now. That is what is different now. The place is alive | :15:16. | :15:23. | |
with people bursting with ideas. What I would say about the last 30 | :15:23. | :15:27. | |
years is Lockwood you have done the then there and look forward with | :15:27. | :15:31. | |
confidence. But official figures show how far Toxteth itself still | :15:31. | :15:34. | |
lags behind. Two thirds of children live in poverty. In Liverpool as a | :15:34. | :15:37. | |
whole, it's just over one third. The national average is a fifth. | :15:37. | :15:44. | |
One councillor says there's a feeling nothing much has changed. | :15:44. | :15:48. | |
The community has been isolated. When you look at the conditions, | :15:48. | :15:54. | |
that will have a negative effect on anybody. People have not been able | :15:54. | :16:00. | |
to access jobs. There is still a lot of work to be done to change | :16:00. | :16:10. | |
:16:10. | :16:12. | ||
the culture. Crime is falling in Toxteth as it is in the rest of | :16:12. | :16:22. | |
:16:22. | :16:30. | ||
Liverpool, but less. In the second of her special | :16:30. | :16:33. | |
reports, Phina Oruche looks at what the future holds for the young | :16:33. | :16:43. | |
:16:43. | :16:47. | ||
As our community was being torn apart, people had their own records | :16:47. | :16:51. | |
of events. The photographs are now part of an exhibition. It is the | :16:51. | :16:59. | |
first time these young people have seen the images. Even though I have | :16:59. | :17:07. | |
heard of it, why had not seen pictures. We want a better | :17:07. | :17:14. | |
community which is positive. It is vital that it happened. If the | :17:14. | :17:22. | |
mentality was still the same as back then, I do not think I would | :17:22. | :17:32. | |
:17:32. | :17:35. | ||
not have got as much as I have got done. This woman has been | :17:35. | :17:38. | |
collecting the photographs and she is hoping the young people of | :17:38. | :17:44. | |
Toxteth will be able to shape their destiny. It is important for young | :17:44. | :17:50. | |
people today to be involved in how their community develops. They need | :17:50. | :18:00. | |
:18:00. | :18:02. | ||
to develop responsibility for This community party was organised | :18:02. | :18:06. | |
by young people. They are involved in cleaning up and improving their | :18:06. | :18:16. | |
:18:16. | :18:17. | ||
own neighbourhood. I could only say what they have done this year. They | :18:17. | :18:21. | |
are are converting brand new offices for local people to rent. | :18:21. | :18:28. | |
These were all brought in by young people. It makes me feel good. We | :18:28. | :18:35. | |
try to keep the area clean. We have changed and pushed forward. We want | :18:35. | :18:43. | |
to break the stereotype. When I started filming, I was not sure | :18:43. | :18:50. | |
what I would find. I did not know where all the people I used to know | :18:50. | :18:57. | |
well. I have seen young people from this project and a community of | :18:57. | :19:02. | |
volunteers show me that the heart of Liverpool 8 is still vibrant and | :19:02. | :19:12. | |
:19:12. | :19:14. | ||
In tomorrow night's programme, Mossside born Coronation Street | :19:14. | :19:24. | |
:19:24. | :19:25. | ||
Actor Chris Blissom reports 30 Picture the scene, the big day is | :19:25. | :19:28. | |
looming. You take your favourite dress or suit to the dry cleaners, | :19:28. | :19:32. | |
so it will look like new. You return to pick it up and it's | :19:32. | :19:38. | |
closed. The shop is locked. Nobody knows what's going on. It looks | :19:38. | :19:42. | |
like you may never get your best outfit back again. Now you know | :19:42. | :19:47. | |
what it's like to be a customer of The Laundry Shop in Manchester. | :19:47. | :19:50. | |
Jokes about being taken to the cleaners and being all washed up | :19:50. | :19:54. | |
are starting to wear a bit thin. One day the Laundry Shop was taking | :19:54. | :20:04. | |
:20:04. | :20:04. | ||
in suits and dresses, the next it wasn't giving them back. It is | :20:04. | :20:11. | |
definitely closed. Inside, you can see a couple of hundreds of suits | :20:11. | :20:16. | |
and dresses up ready to go. On the floor among female you have urgent | :20:16. | :20:24. | |
messages from people desperate to get their clothes back. They say I | :20:24. | :20:27. | |
need to pick up my clothing. The shop on Oxford Street closed after | :20:27. | :20:34. | |
running into money problems. Scott Dawson can't get at the suit he | :20:34. | :20:44. | |
wore as best man. It was a gift from him and his wife as a thank | :20:44. | :20:50. | |
you. There are a few suits and dresses in there. It could be in | :20:50. | :20:56. | |
Scott's not alone. Desperate customers have set up a Facebook | :20:56. | :20:59. | |
site to coordinate their attempts to retrieve their belongings | :20:59. | :21:09. | |
:21:09. | :21:14. | ||
including, in one case, �2,000 It is shocking. I can see them. | :21:14. | :21:22. | |
They are there. I do not think anybody knows what is happening. | :21:22. | :21:25. | |
Six weeks on and at last the bailiffs tell us they're hopeful | :21:25. | :21:35. | |
:21:35. | :21:40. | ||
customers will get their clothes Less than two months ago he was | :21:40. | :21:50. | |
:21:50. | :22:03. | ||
lifting the FA Cup for Manchester It is a great opportunity to start | :22:03. | :22:11. | |
off. Being in the conference is not with his club wants to be. But we | :22:11. | :22:21. | |
:22:21. | :22:40. | ||
were to bring the club but back to It has been a dismal day. Top | :22:40. | :22:48. | |
temperature yesterday was 26 Celsius. Today, at the same time, a | :22:48. | :22:53. | |
dismal 16 Celsius. Feeling much cooler. A good 10 degrees cooler | :22:53. | :23:02. | |
than what we had yesterday. That has happened in the space of 24 | :23:02. | :23:08. | |
hours. We have also had the cloud and rain. It was a wet start across | :23:08. | :23:14. | |
the Isle of Man. That has moved its way westwards. Most of it has now | :23:14. | :23:20. | |
moved away. It is a drier end to the day but the rain will pivot and | :23:20. | :23:28. | |
come back for seconds a cost parts of Cumbria and Lincolnshire as well. | :23:28. | :23:31. | |
You will see another band of shower and train moving in later on | :23:31. | :23:37. | |
tonight. Not much to differentiate with the temperatures down to about | :23:37. | :23:44. | |
11 degrees. He could be woken up by a rumble of thunder. Showers will | :23:44. | :23:54. | |
:23:54. | :23:54. | ||
be heavy. Those may become fewer and further between later on in the | :23:54. | :24:00. | |
day that feeling quite dismal. Not much changing for the rest of the | :24:00. | :24:10. | |
:24:10. | :24:17. | ||
Ship containers have been piled up on the quayside in Salford. But | :24:17. | :24:21. | |
they are no ordinary containers. As part of the Manchester | :24:21. | :24:25. | |
International Festival they have been turned into music boxes. They | :24:25. | :24:35. | |
:24:35. | :24:37. | ||
are designed to appeal to the There have been building it full | :24:37. | :24:41. | |
weeks. In musical city, ship containers have never looked so | :24:41. | :24:50. | |
The music boxes are designed for the under-sevens. Tickets are free | :24:51. | :24:56. | |
but you have to book and choose to boxes to visit, depending on the | :24:56. | :25:02. | |
age of your child. You have completely different kinds of | :25:02. | :25:05. | |
artists, creating a unique environment for children to play | :25:05. | :25:12. | |
and participate. Does the grown-up concept translates to the people it | :25:13. | :25:19. | |
is aimed at? Meet our panel. The children are aged between six | :25:19. | :25:29. | |
:25:29. | :25:38. | ||
months and four. First off to the What is it like? Nice. It is | :25:38. | :25:48. | |
:25:48. | :25:55. | ||
squishy. Then it is off to the drum With feathers and bubbles. And the | :25:55. | :26:05. | |
:26:05. | :26:09. | ||
verdict? Did you like the drums? Yes. They were amazing. Really good. | :26:09. | :26:17. | |
Did you think it was good? Yes. It was great. It was really different. | :26:17. | :26:26. | |
You did like it. What did you like? The music boxes will be at Salford | :26:26. | :26:36. | |
:26:36. | :26:45. | ||
Did you get a sense does children You can follow the festival on a | :26:45. | :26:55. | |
:26:55. | :27:03. | ||
liner. -- online. You'll be telling us about clouts tomorrow. | :27:03. | :27:13. | |
:27:13. | :27:15. | ||
Have you ever heard of noctilucent clouds, well you have now. I will | :27:15. | :27:22. |