23/01/2017 Spotlight


Similar Content

Browse content similar to 23/01/2017. Check below for episodes and series from the same categories and more!



Tonight: The drivers penalised for minor parking mistakes.


What more do they want for heavens sake? Apart from us to pay them 100


quid. We are pensioners, where are we supposed to get that from?


car park and the private parking firm inundated with complaints.


Also tonight: Facing the final curtain -


uncertainty over the future of two theatres in North Devon.


The Trust running them has gone into administration.


Without a doubt we will find out and we will get justice for Josh.


of Josh Clayton continues with calls for a fresh investigation into his


And conning people of out thousands - a warning that scam mail has


It's a frustration many of us have been faced with -


minor parking mistakes leading to large financial penalties.


But now there are calls for changes to the way private parking firms


are operating as motorists across the region say


Kevin Foster, the MP for Torbay, says he's been inundated


with complaints about one car park in particular.


Crossways in Paignton is run by Premier Parking Solutions


Our south Devon reporter John Ayres has more.


So let's see what all the fuss is about.


It's run by Premier Parking Solutions, better known as PPS,


As you go in your number plate is recorded on camera and you have


Cherry and Donald Smith paid 80p for an hour.


But Cherry had added an extra digit by mistake


On appeal, the adjudicator said he was satisfied no payment


was made for the vehicle with their registration.


We very carefully paid the right money, we were back within 50


minutes, what more do they want, for heavens sake?


Apart from us to pay them 100 quid, thank you very much.


We are pensioners, where am I supposed to get that


Turmoil really, because we had just got back from a very pleasant


weekend to then come back confronted with this.


You're probably thinking make a small mistake,


Because this sign with about 400 words is the terms and conditions


and it covers every mistake you could make while you


Basically, if you make a mistake, you have agreed


?60 if you pay up quickly without any fuss.


The local MP has been inundated with complaints.


Very minor infractions are resulting in large invoices being set that


actually do frighten people when they arrive.


For me it may just be on the side of the line legally,


but I think morally there are some real questions to be


Having problems with the machine, she attempted to put her


The final time she got it wrong and overpaid.


The threat of court action grew, the charges and fees rose to ?231.


After she appeared on BBC Radio Devon, the case was dropped.


It was a roller-coaster, it was awful and, to be honest,


it's the stress and it wasn't about the money in the end.


It was the principle and came to the point


Even if I lose, I don't care, I'm going to fight this to the very end,


PPS told the BBC that it complies with all approved parking service


standards and has been working with trading standards


The company has made changes to the use of technology,


the processes for issuing tickets and the appeals process


to ensure genuine mistakes are recognised as such.


Since we contacted PPS, the company has dropped the ?100


charge against the Smiths, although just days before,


they had issued a letter threatening court action.


We have a lawyer representing car park operators. There you heard the


frustration of some of our callers. Do you feel some firms can be


heavy-handed? Parking is such an emotive area. Unfortunately anybody


who receives a ticket often feels they are hard done too. What we try


to do is get a balance between the rights of land owners and motorists.


People parking on their land our customers but you talk about these


big signs with 400 words. Are we entering into a contract here? We


are just customers parking on Private land. Mistakes can be made.


They can be made and we have implemented internal appeal systems.


They incentivise operators sporting genuine errors and dealing with them


appropriately and I'm glad to say that in a scenario of PPS, hopefully


moving forward those matters will be dealt with a much more lenient knee.


Surely somebody would not purposely put in a wrong registration number.


These really are genuine mistakes. They do appear to be genuine. The


difficulty is the technology in place does not recognise there is


genuine mistakes and unfortunately the technology is needed to manage


that car park efficiently and effectively, to keep the cost of


parking for the ordinary users who are happy to put their registration


number incorrectly as low as possible. For these companies, is it


all about making money? Absolutely not. Wherever there is a charge


issued, something has gone wrong. Sometimes it is with the operator,


sometimes it is with the motorists. We make sure the operators do things


properly and we remind motorists that they should do the things that


are required of them when parking on somebody else's land. Thank you.


The North Devon Theatres Trust, which runs the Landmark


in Ilfracombe and the Queen's Theatre Barnstaple, has gone


A notice outside the theatres says anyone who has bought tickets


for future shows should contact their banks or credit card


A statement from the trust blames a 20% fall in attendance


All-day people have been walking up to the theatre but instead of


looking at these posters and deciding what tickets to buy, they


have then met by this which says the trust has gone into administration.


The locks here have been changed, the box office is shut and people


said they are shocked and saddened by what has happened. It is a


wonderful asset for the town, used by all sorts of different groups.


You have the jobs, my only son works here in marketing so she will be


affected. It is used as a meeting place, the cafe, the Pavilion room


is used for community activities and it will be sad to lose all that.


Those behind the theatre say this is all about bottoms on seats.


Attendances in the last 12 months have gone down 20%, 8% down for the


pantomime. All future performances have been cancelled but it also


means uncertainty for local productions. The North Devon lack


gang show was due to be on in February. We have been doing it for


38 years in the theatre. It has given thousands of youngsters the


opportunity to perform on stage, develop their confidence and skills


and suddenly we are left in a vacuum. It is unclear what is going


to happen to the jobs here. Dozens of people work at both theatres and


people who have bought tickets have been told to contact their bank and


see if they can get a refund. It can lead to vulnerable


people being conned out of their life-savings


and there are warnings today the issue of scam mail is reaching


epidemic proportions. Here in the south west,


more than 5,000 people in the region have been identified


as potential victims. But figures obtained by the BBC show


there have only been around 400 follow-up visits


from Trading Standards amid claims there's not enough


staff to meet demand. I think you would be horrified


at how quickly we can gather Unwelcome post which should be


chucked straight in the bin, but the number of people apparently


being conned is alarming those trying to deal


with the consequences. It must be in epidemic


proportions across the UK Once someone responds


to a bit of scam mail, they end up on what is called


a suckers list, used by scam operators to


target potential victims. Here in the south-west,


Trading Standards teams have been passed the names of more than 5,000


people on the list, because it is then things


can really go wrong. The highlighted ones


are the selling ones, Carol's 81-year-old mother


was being bombarded with scam mail She ended up with 45 direct


debits and went through 18 It was only a few, maybe 10,000


at the most that she lost, but I have heard of others who have


lost tens of thousands of pounds The idea is for Trading Standards


teams to visit those flagged up as vulnerable to be conned out


of cash, but BBC figures show there have only been about 400


visits across Cornwall, We prioritise our victims


and we try to make sure we are seeing our priority victims,


80% cash, maybe those who are prolific and sending cash


to a number of scams, so that we can target our limited


resources to be most efficient. In Cornwall, a small team


of volunteers make the calls. We have been trying to get in to see


a gentleman for about 18 months. Just since Christmas we have managed


to cross the threshold of his door and start talking to him about does


he really understand what it is that They are targeting people


who are gullible basically because of their age


or illness or whatever. What I'd like to do with them


is probably unprintable. The message is don't be


ashamed and get help. A woman who killed a motorcyclist


in north Devon while driving under the influence of drugs has escaped


jail at Exeter crown court. Laura Ward, from Fleet in Hampshire,


had diazepam, cannabis and amphetamines in her system


when she collided with 20-year-old Aiden Platt


in Barnstaple in August 2015. Exeter Mathematics School has been


put forward by the Prime Minister to act as a model for opening maths


schools across the country. The school, which is only one of two


sixth forms in the country to specialise in maths and physics,


is featured in Theresa May's The Devon Wildlife Trust has been


nominated in the Wildlife Success of the Year category of the BBC


Countryfile Magazine Awards The animals, which are living


on the River Otter, are thought to be the first wild population


in England for 400 years. A mother from Somerset calling


for a fresh investigation into the death of her son


on the Isles of Scilly has had a private meeting


with a senior police officer. Tracey Clayton says she's convinced


someone else was responsible for the death of her son Josh


on Tresco 16 months ago. Last week, a coroner ordered Devon


and Cornwall Police to investigate Mrs Clayton has been


speaking exclusively Before I take my last breath, we


will know what happened to my boy. Without a doubt, we will find out


and we will get justice for Josh. When police on the Isles of Scilly


found the body of Josh Clayton, they put it down to accidental death. The


bar manager vanished after attending a private party on Tresco. His body


was discovered ten days later. Last week, an inquest into his death was


halted when evidence emerged. This man, Leroy Thomas, told the hearing


he witnessed Josh arguing with a group of men. The coroner said the


police needed to reinvestigate. Which has given some hope to Josh


Clayton's family who remain convinced someone else was


responsible for his death. I have had a meeting with Devon and


Cornwall police, a senior police officer, who has assured me he will


review and hopefully look for any gaps that happened throughout the


investigation. It definitely was not an accident. I have thought it from


day one, I still believe it now. The police force have issued a statement


saying we were only made aware of the new evidence at the inquest and


are carrying out further enquiries. It is not clear how long they will


take all what they will uncover given the matter of time since Josh


Clayton died. His mother who until now has said she wanted a new force


to investigate says she will give Devon and Cornwall a week to


convince heard they are serious about uncovering the truth.


A 300-year-old Dartmoor Bridge has been struck by motorists more


Devon County Council says the cost of repairing the ancient structure


but they now have a plan to cut the cost.


Today, CCTV cameras at the bridge have been turned on and motorists


who hit the bridge will be charged for repairs.


You might expect to be watched by cameras here. But what about here?


From today, Big Brother is watching this bridge. Built in the era of the


horse and cart, it now has to cope with much more. The area north of


Ashburton is popular with canoeists and walkers as well as being a busy


route for locals. But despite warning signs, some drivers are


taking risks. Risks which are damaging the bridge and taking time


and money to repair. Over 20 years it has been repeatedly damaged many


times in a year and recently that seems to have got worse, say we are


introducing the CCTV as a final resource. New home bridge is one of


nearly 3005 Hundred Rd bridges in Devon. The county council has a


budget of ?100,000 to fix accident damage on all of them. Last year


they went over that budget in South Devon alone. We cannot afford to


keep spending out money like we are doing at the present time. It will


cost around ?9,000 to pretend that we think we can recover that money


over the course of one year. How do local people feel about CCTV cameras


being used here? Horrified. This is creeping urbanisation, it does not


belong on Dartmoor but the more I thought about it and the amount of


damage, putting up signs does not deter people send the charging them


well. Anyone caught on camera who fills to stop will be contacted by


the council which will reclaim costs for repairs from the driver or their


insurer. It's time for the sport


now and Natalie's here After last week's glamour of the FA


Cup, Plymouth Argyle got back to League business with a 2-1 win


away at Cheltenham. The victory means they're


still second in Division 2. The Pilgrims took the lead in


the 26th minute when Sonny Bradley After Cheltenham had equalised,


fans had to wait until stoppage time It's the second time this


season the centreback has It was the meeting of the two


in-form teams of the division and Exeter came out on top,


beating Colchester 3-0. Reuben Reid, David Wheeler


and Liam McAlinden scored the goals giving the Grecians' playoff hopes


a big boost. It's 999 for Exeter -


they're now ninth in the league, have extended their unbeaten run


to nine and ended Colchester's Yeovil could have had it


all, but had to settle Francois Zoko put them ahead -


Blackpool drew level and then Darren Ward put the Glovers back


in the lead. It looked like they would hold on,


but they were denied in the fifth The Exeter Chiefs are out


of Europe after losing They reached the quarterfinals stage


last year, but this term lost four of their six pool games,


making for an early exit. Their French hosts scored seven


tries while the Chiefs replied Rob Baxter said he was very


disappointed with the manner of their departure


from a competition. He feels sure the Chiefs


could win at some stage. Now, it's time to meet the Wrinklies


- that's not what I've called them - They've got an average age of 80


and their oldest player is 94 - incidentally her baby brother is 92


and he plays too. They meet in Ottery St Mary once


a week for a spot of table tennis. It keeps them fit and in some cases


has changed their lives. Andy Birkett doesn't quite fit


into their age bracket, but he's Speed, reactions, agility - things


we are told diminish with age. While that may be true,


this group of senior sportsmen and women are proof that sometimes


guile, finesse and, of course, If I do the housework,


I'm allowed out in the afternoon. What is it about coming


here and playing table tennis It is the highlight of most


people's week, you know. We just look forward to it,


have a wonderful time. The standard has been


going up all the time. Try telling that to Frank that it's


just about keeping fit. The man with the most fearsome


serve in the whole of... As well as the fun side


to all of this, there Over the last few years, John has


offered a number of strokes, For some time now he doesn't know


who I am and will ask at least several times a day,


I don't know you, who are you? When he's away from here,


he can't walk properly up the road, People with dementia tend to get


worse like this because they have Physically here, he's


different as well. He has never fallen


playing table tennis here. And then there is Diana and her


92-year-old baby brother David. I'm told the last time these two


played a singles match What do you get out of coming


here and playing table tennis? I love the company, but I also love


table tennis and, you know, I think you have to think about it,


and you have to move about a bit, It's better than a rocking


chair and a tartan rug. I couldn't leave here


without testing whether youth I've never been so relieved


to lose at something She beat him fair and square! Diana


showed him. Some great volleys. Really brilliant.


Now, weather is a topic we all like to discuss -


too hot, too cold - we're never happy!


And the Met Office says last year was the warmest year on record.


But does it still snow like it used to?


Jemma Woodman has been taking a look back at the great


Is anywhere more beautiful than Dartmoor in the snow?


And a light dusting at least is pretty much guaranteed


But if you think you remember a time when you only have to walk


out your front door to be knee-deep in drifts, then you're


The older you are, the more likely you are to say,


But is that true or just faded memories wrapped up in nostalgia?


Time to dip into the archives to find out.


In 1963, the south-west bore the brunt of a series


There were large-scale rescue operations.


The chief one was the relief of Whittendown.


But in 2010, the same thing happened again.


This time it was milk tankers getting stuck on the roads


in what proved to be the coldest winter in 30 years.


Actually the footage shows that 2010 doesn't compare


to 1963 for cold or snow, but there's one winter that does


For that we have to go way back in the archives before


many of you were born and regional TV didn't exist.


Mike at the southwest film and television archive has dug


I have had a good look in the database and in the paper records.


There is very little of 1947, but I think I have


Hope Cove looking more like Antarctica than


The lifeboat brings in food supplies to marooned villagers.


In 1947, January 22, the snow started to fall and fell


every day somewhere in the UK for over 70 days.


And if you want to know why it doesn't snow like it use to,


find out the answer on Inside Out South West


Now with the forecast of blizzards on the way... No chance. I don't


think we will see any snow but what we saw on the beach at Dawlish this


morning, you might be forgiven for thinking there was snow but it is


actually frost. Also a beautiful South Devon coast with a view out


across to Bow Island. It looks like the fine, clear skies will lead to


another sharp frost overnight tonight. Dry and bright for most of


this week. Frost and fog but also becoming quite windy later on. You


will notice not a great deal of rain in that forecast. First thing


tomorrow, it is the freezing fog that could be a problem. Both later


on tonight and first thing tomorrow, particularly across parts of Dorset,


Somerset and the east of Devon. There is quite a nice line of cloud


out to the west which has rain on it but it does not get much closer. We


have high pressure in charge. By the middle of Wednesday it is starting


to weaken and by Thursday it will get a bit closer. A really cold


feeling day on Thursday with Southeast winds and low


temperatures. That was the satellite picture from earlier today. Not only


in land was it fine but also along the coast. This is Watergate Bay


where it was a beautiful day. A bit of haze in the air, quite a bit of


pollution around today but not so bad tomorrow by something for our


selfless and walkers along the coastline, some lovely weather. See


temperatures around nine or 10 degrees. Let's follow the forecast


through the night to calm because with all this clear sky, the


temperatures are falling and we will see some mist and fog developing


later in the night. Further west, I would not say it is frost free but


temperatures are slightly higher. I don't think anywhere will escape a


touch of frost at some point through the night with the lowest


temperatures, -5 possible. Much of the day tomorrow is fine and dry.


More cloud from time to time. A slightly higher temperature between


nine and 11 degrees. For the Isles of Scilly, staying dry with sunny


spells. Have a good evening. Just before we go, a look ahead


to tomorrow's Spotlight. We're investigating why people


are commuting further and further. We'd like to hear about


your journey to work - You can get in touch


via Facebook, Twitter and email. If you would like to join me on BBC


radio Devon, I am on between one and 4pm. But from all of us here, good


night. To break someone physically... Agh!


..is not a problem. Nectar of the gods, I'm telling you.


Thank you, Colonel. He's definitely battling


some demons. If they have a fear of water,


God help them. Tom Jones, obviously.


Winston Churchill.


Download Subtitles