Episode 1 Sister Rita to the Rescue


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Across Britain, in hundreds of towns, cities and neighbourhoods,

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people are struggling with everyday worries

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that have gotten on top of them.

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But there are places to turn,

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even if it seems that no-one else will help.

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This centre is one of them.

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Made unique by the woman that runs it.

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A nun for 51 years,

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HORN BEEPS

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Bye-bye!

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She's made it her mission to get this community back on its feet

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and make a real difference to the lives of as many people as she can.

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In her own particular way.

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They don't call me the formidable Sister Rita for nothing.

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As Sister Rita returns with more ambitious plans than ever

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to improve the lives of local residents,

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her plans to grow fresh produce for the food bank hit trouble

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when she can't find enough volunteers to muck in.

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Who's going to help us to grow the vegetables?

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Because if you don't grow them, you won't get them.

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And the nun and her team are back doing what they do best -

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delivering help to whoever needs it most.

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It will be better.

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It will get better.

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Good morning, everybody.

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It's lovely to be back!

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Can I just have your attention one minute?

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Quiet!

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Each new day at the Lalley Centre has the same beginning.

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A unique pep talk no-one dares interrupt.

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I want you to listen to me.

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That's how it goes.

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My word, I use a lot of energy on you lot.

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Are you listening? Get up out of bed and be there.

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While the seasons come and go, and faces change,

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one constant here is the formidable Sister Rita herself.

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Excuse me.

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Not now, Colette.

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Did you do that on purpose?

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You'll be dead if you did.

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The no-nonsense nun has established this drop-in centre as a focal point

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for the Manchester district of Collyhurst,

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offering food, welfare advice,

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or just a supportive ear to residents of one of the most

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deprived parts of the UK.

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Where are we getting the money?

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I was going to rob a bank.

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Max wouldn't drive the car.

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Along with her staff and volunteers, she's made it her personal mission

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to improve the lives of as many people as she can.

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But the sister is no soft touch.

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You're going to get a name that all you ever do is come here

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and expect us to fork out for you.

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Well, fork out for yourself.

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And while she takes no prisoners and always speaks her mind...

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We are either a mover and a shaker

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or a ducker and a diver.

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So you should say to yourself, "Which one am I?"

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..there's no-one the locals would rather turn to

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if they find themselves needing help.

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If your baby needs clothes, if your baby needs anything,

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-you come in here and I will sort out what you need.

-OK.

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-SHE LAUGHS

-You're naughty!

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But Sister Rita's inimitable style has become familiar

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to far more people than simply those who call in to the Lalley.

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Last year for the first time,

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cameras followed the nun and her team as they worked to make things

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better, not just for individuals but the community as a whole.

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-Are you all right, love?

-Yeah.

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Their efforts led to the creation of a friendship club

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so that anyone living in the area had somewhere to go for a chat.

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Do you know who came in the first day?

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-Who?

-Nobody.

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This is Collyhurst.

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Right.

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They take a very long time to do anything.

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THEY CHUCKLE

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And Sister Rita captured the hearts and minds of the locals

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by encouraging them to take responsibility for where they live.

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Making sure it was clean and tidy,

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with a hope that pride in their surroundings

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would lead to an improved optimism and community spirit.

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I think Sister Rita's everybody's... Collyhurst's secret weapon.

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Community is about working together for the greater good of Collyhurst,

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and you can't buy that.

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APPLAUSE

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In fact, over the last 12 months,

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the only thing that's stopped Sister Rita in her tracks has been

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the enormous response she's received

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after first appearing on our screens.

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Inundated with letters and offers of help,

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she's been overwhelmed by the positive reaction.

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When I was reading them when they came in first,

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I think I spent two days crying, you know.

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I couldn't... I couldn't...

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I couldn't take it in.

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"The programme on television lifted my spirit.

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"This week, I have received £10 extra with my pension."

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She put it in here, God love her.

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"Please buy some biscuits or a bottle of bubbly or chocs.

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"You choose."

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I bought the bubbly and I drank it!

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LAUGHTER

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That's not true!

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For Sister Rita,

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the letters are a reminder that community is about more

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than the people on your doorstep.

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I think that the greatness of humanity

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has come out in those letters.

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And it's about people appreciating people.

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You can't get better than that.

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"This is the reason I admire and applaud you all

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"for the great work that you all do."

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This is lovely for me to be reading this to you,

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because, really, you're the ones that are really doing this.

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It gave us great encouragement, you know?

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It gave us...

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It put a great emphasis on the things that we're doing

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and the things that we intended to do, and gave us energy to go on and do them.

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Can I just finish off by saying, you must know this,

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that every letter that comes in here, some of them forget to say it,

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it's about all of us together.

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And if you think that me and Max could run this place,

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well, then you're very naive, because there's no way we could do it.

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-Oh, we know that!

-So, each one of you are...

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vital in this team.

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Vital in this team. So, thank you very much.

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I'm really grateful, and so is Max.

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Sister Rita has received hundreds of phone calls,

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donations and extra help.

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She's been moved and humbled by the gestures of ordinary people

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supporting the Lalley.

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Oh, look at this. Wow!

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A particularly unexpected gift has come from this man, market trader Zed Karefu.

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This is very important.

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This gentleman is called Zed,

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and yesterday he drove all the way down from London

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and he brought with them what Max is going to show you now.

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Beautiful, beautiful trainers for children.

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I see Sister Rita on TV.

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I think she does an amazing job.

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How many people are like that?

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You don't find many people to do something for free for people

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who are not well off.

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Do you realise that the kids here would never get trainers like this?

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Of course I do, I know they won't.

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I've always sold things in markets,

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bought some trainers, I had pairs left over.

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What can you do with pairs left over? Nobody wanted to buy them.

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My father always said giving creates love, and I hope it does.

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I really couldn't believe that somebody would drive

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all the way down from London just to give us stuff.

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It was very moving, and it meant a tremendous amount to me...

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-Oh, you're welcome.

-..and to the people.

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You might as well just give it to people who appreciate it more.

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-I do know there are a lot of people who would not give away stuff like that.

-Yeah.

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No, they wouldn't do it.

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Whatever finds its way to the Lalley,

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Sister Rita's priority is always to get it straight to the people who benefit most.

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And these trainers are no exception.

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The nun's bothered less about where they've come from

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than where they're going.

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So her right-hand man, Max, wastes no time in handing them out

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to families who might struggle to buy anything comparable.

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I've received some trainers today from the Lalley Centre.

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I'm giving them to my grandkids

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and I believe they'll be very happy to get these trainers.

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It means everything.

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It's like if you can't afford something,

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the children won't get anything to put on their feet.

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These shoes are very special. Yeah?

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And they were given to us, and I'm sure he will love them.

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-Thank you very much.

-All right.

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Something else Rita and her team often provide to people who need it is furniture.

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And they're about to collect some from a more regular source of

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support to the Lalley - the nearby Manchester City Football Club.

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Max and some volunteers head over to their stadium,

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where partnerships manager Mike Geary

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has some sofas the club no longer needs.

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Don't worry, lads,

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they'll just stand here and hold it while you chill in there!

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They may no longer be premier-league,

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but these sofas will prove invaluable to Sister Rita and her team.

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I hope they go to a good home.

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I'm sure that they will do, yes.

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They're better off going to you guys

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and going to a good home than staying in here.

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Any goods donated to the Lalley will end up in the homes of people

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Sister Rita and her team have identified

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as being in urgent need of basic furniture.

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And for this set in particular, they've already got someone in mind.

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-Top one, we're on.

-Right, come on.

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-Which one are we taking?

-This one.

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-What, that one?

-Yeah.

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Sister Rita's taking the sofas to a long-term Lalley visitor

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struggling to get back on her feet

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after years of unemployment and ill-health.

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We're going to see Niquan.

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She lives in Blackley and she wanted two settees.

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Niquan's old sofas are long past their sell-by date

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and don't even have a back to lean on.

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So the club's donation couldn't have come at a better time.

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Niquan is on benefits and nobody's rich on benefits.

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And she would never be able to afford to buy a sofa like this for her house,

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so we're really happy to go and help her.

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Niquan is a regular face at the Lalley's food bank.

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And Sister Rita is keen to help her in any other way she can.

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-Where is she? How are you?

-Hello, Sister Rita.

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-I'm all right, sweetheart. How are you?

-I'm good, yeah.

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Is it just this settee you want?

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Let the two fellas there.

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Oh, I say, let me have a go of it.

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-Oh, it's comfortable.

-I know.

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-It's comfortable in the back there and all, isn't it?

-Yeah, it is.

-Yeah.

-Could sleep on this.

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I absolutely love the bee's knees of the Lalley Centre for helping me out.

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I don't know how to describe it.

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I just love them to death. They've really helped me out.

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Saved my bacon.

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But I tell you what, I didn't know you needed what you needed.

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You should have come and said. That's what we do.

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I'm not bone idle me, you know.

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You're not bone idle? Good.

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Oh, gosh!

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And honest to God, I haven't had my afternoon drink yet!

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-Thank you, sweetheart.

-Look after yourself.

-Same to you.

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Niquan is grateful for the new addition to her home.

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Even if it has come from an unexpected source.

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I believe the sofas come from Man City, but I'm a Man U supporter.

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But, you know, beggars can't be choosers!

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While for Niquan the furniture from the Lalley will make a world of

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difference, for Sister Rita it's all in a day's work.

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It's what we do.

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It's what we're there for, and maybe we just take it for granted

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as we go about doing it.

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Helping individuals will always be at the heart

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of what the Lalley does,

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but seeing the positive effect her team's work has had on people

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has given Sister Rita a new determination and enthusiasm

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for bringing about more fundamental improvements

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for the community as a whole.

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And top of her to-do list are two particularly ambitious projects.

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She wants to find a way to make use of Collyhurst's empty shops

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and is hatching a plan she hopes will encourage businesses

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to invest and provide genuine work opportunities

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for the people who live here.

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The main aim of the Lalley Centre is to improve people's lives

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in whatever way we can.

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Collyhurst, it is a very poor area.

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As a society, you can't drag those people.

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You have to carry them.

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Sister Rita's other priority

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is completing a scheme already under way.

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The key part of her operation at the Lalley remains its food bank -

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one of hundreds run by charities and faith groups right across the UK.

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Ever ambitious,

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Sister Rita has a new master plan she wants to roll out.

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At least half a million people in the UK use food banks,

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with demand at an all-time high.

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But Sister Rita's keen to boost the amount of fresh produce available.

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So last year she began cultivating the land next door to the Lalley

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to create an allotment,

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which she hopes will not only provide healthy food all year round,

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but encourage those using the food bank into better eating habits.

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It was amazing, the way it happened.

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And right in front of us there was all this awful, like,

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wasteland with...everything imaginable thrown on it.

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And I said, "Look at that all there, it's a mess."

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"Why couldn't we have an allotment here?"

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As well as growing a regular supply of fruit and vegetables,

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the allotment has another equally important goal -

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to provide skills and work opportunities

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in an area of high unemployment.

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And from the off, Sister Rita involved some young trainees.

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-You'll be able to look and say, "We did that!"

-Yeah.

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You know, we did that for the whole area.

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We're doing this for everybody in Collyhurst, not just for us.

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But six months on,

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knowing full well this was a job for the professionals,

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Sister Rita has enlisted the help of national environmental charity

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Groundwork, which transforms wasteland in inner cities

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across the country to create fully functioning allotments.

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And helping to oversee the project is Rebecca Knowles.

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The grand plan in the immediate future

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is that we get these three raised beds cultivated

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and up and running with crops in

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so we can have a fairly early harvest.

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But the real fruit of the project

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will be what it could achieve long-term.

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The overall aim is to get the local community growing

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and to provide fresh crops and fresh salad leaves

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for Sister Rita's food-bank project.

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Because a food bank,

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even though it's a really useful thing for a short-term fix,

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it's not a sustainable solution for food poverty.

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But if you can get people growing,

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give them the skills to grow their own stuff,

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they're then more in control.

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It is enormously ambitious, but you've got to start somewhere.

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But it's the start that's proving difficult.

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She's finding it hard to muster enough volunteers.

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Without sufficient boots on the ground,

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Sister Rita's worried that her plans for a huge harvest festival

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to celebrate the community coming together will be a wash-out.

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But this is a project she's determined cannot fail.

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So the nun is quick to make her disappointment known

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to the Lalley Centre regulars.

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The only problem I have is even though you're smiling nicely at me,

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I don't see you down there working.

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And I'm not doing it. I'm 99!

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Are you listening?

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Get up off your backside and do something for yourself.

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And get involved in the allotment.

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And you can grow the food, and you can take it home and you can eat it.

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One reason Sister Rita's so passionate about the allotment

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is that, for her, it's the perfect example of faith in action.

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It's from Saint Matthew's gospel.

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"I was hungry and you gave me food."

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And that's exactly what we're trying to do with the allotment.

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One line.

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And the Bible is full of them.

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The nun is hopeful her gentle persuasion

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will have an effect on the number of volunteers.

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They need around ten people to come down

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and tend to the plants every week.

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But regardless of the turnout,

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Rebecca is helping to train the pupils she does have to cultivate

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the land, so that eventually they'll be able to do it without her.

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Here comes Sister Rita.

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Hello, my dear.

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-Good morning, how are you?

-How are you?

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-It's nice to see you.

-It's really cold!

-How are you doing?

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And Rebecca has a very welcome surprise for Sister Rita.

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The very first shoots are starting to poke through the soil.

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So although there's a long way to go, this is fantastic progress.

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Wow!

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That is wonderful.

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That's the only one that is showing any sign of growing,

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but we're quite excited about that.

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That means there's more coming through.

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It is a little bit of "build it and they will come", I think.

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Once people see, and once people are benefiting from the produce,

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I think people will come.

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Of course, Sister Rita's always been one to practise what she preaches.

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So getting stuck in by planting a pear tree

0:18:040:18:06

is more than just symbolic.

0:18:060:18:08

You get it where it's very heavy, and I'll get it where it's light!

0:18:080:18:13

-There we are.

-Get it angled.

-Is it straight?

0:18:130:18:17

That looks pretty good, right?

0:18:170:18:19

So, I'm going to get back in there.

0:18:190:18:20

Any of that can just go round, then we can finish it off for you.

0:18:200:18:24

APPLAUSE

0:18:240:18:26

If you don't shut up, I'll hit you!

0:18:290:18:31

Whilst Sister Rita is thrilled with the work that's being done,

0:18:340:18:37

she knows that she needs to get someone to take charge of the project on a more long-term basis.

0:18:370:18:42

There's a tremendous amount of work to be done here

0:18:430:18:46

and I would not be the one to do it.

0:18:460:18:48

But I would be the one to get somebody to do it.

0:18:480:18:52

So that's what I'm hoping is going to happen very soon.

0:18:520:18:55

As soon as possible, really.

0:18:550:18:58

You must keep at it.

0:18:580:19:00

It's perseverance, is a long word.

0:19:000:19:03

You are wonderful and... So, one, two, three, four, five.

0:19:030:19:08

I'm going to give you some money to go and get sandwiches.

0:19:080:19:10

Is that OK?

0:19:100:19:12

You come with me to the Lalley, please.

0:19:120:19:14

And then you can have...

0:19:140:19:16

And I've got in the back of my car...Coke or something,

0:19:160:19:19

I don't know what it is, but we'll give you that as well.

0:19:190:19:22

Someone who's recently come to rely on the Lalley's food bank

0:19:250:19:29

is single mum Claire.

0:19:290:19:31

She's long-term unemployed,

0:19:310:19:33

and desperate to find a job to set an example to her 11-year-old son, George.

0:19:330:19:38

It's not normal to be on benefits.

0:19:380:19:41

That's supposed to be short-term, not long-term, you know.

0:19:410:19:46

If you have to do it

0:19:460:19:48

then it's supposed to be an emergency thing and, you know,

0:19:480:19:52

he's not going to learn if the only role model in his life

0:19:520:19:57

is at home all the time.

0:19:570:20:00

Most of the people who come to the Lalley Centre

0:20:020:20:04

are long-term unemployed.

0:20:040:20:06

Erm... And I...

0:20:080:20:10

I can't even imagine how that would be.

0:20:100:20:13

You know, they're weighed down by the fact that, you know,

0:20:140:20:17

their own family depend on them.

0:20:170:20:19

The very thought that, "Nobody wants me, no matter how often I apply,

0:20:200:20:26

"no matter how often I go for interviews."

0:20:260:20:28

Sister Rita has sent social worker Lorraine,

0:20:290:20:32

from Catholic charity Caritas,

0:20:320:20:34

to take some food round to Claire's home, after she's got herself

0:20:340:20:37

into even greater difficulties.

0:20:370:20:39

Two years of job searching and being knocked back is so disheartening.

0:20:390:20:44

And she said herself, it makes her feel worthless.

0:20:440:20:47

Lorraine's concerned Claire's confidence will be worn down further

0:20:470:20:51

after turning to the food bank

0:20:510:20:53

because she can't afford to buy what she needs.

0:20:530:20:56

It's all the silly little things.

0:20:560:20:58

-Potatoes, bread.

-Staples, aren't they?

-Yeah.

0:20:580:21:01

Especially him, mashed potato.

0:21:010:21:03

If I can't feed him nothing, he'll eat mashed potato.

0:21:030:21:06

-A bag of 'taters costs next to nothing, doesn't it?

-Yeah.

0:21:060:21:08

But when they're not there...

0:21:080:21:09

Claire's problems have come to a head

0:21:110:21:13

after a row at the Jobcentre over the time she needed to sign on.

0:21:130:21:18

The slot she'd been given clashed with school pick-up for son George.

0:21:180:21:22

Her frustrations boiled over,

0:21:220:21:24

and in the heat of the moment she stopped claiming her benefits.

0:21:240:21:28

But all that's done is make things worse,

0:21:280:21:30

because she'd cut off the only cash she had.

0:21:300:21:33

I lost my temper.

0:21:330:21:35

Just told her, "I ain't doing it. Keep your giro."

0:21:350:21:38

And I walked off and never went back.

0:21:380:21:41

Which is why I say it's my fault that I'm in this situation.

0:21:410:21:45

I need a part-time job.

0:21:450:21:46

It's not for want of trying, though, is it, Claire? You've been trying.

0:21:460:21:49

I applied for everything. Anything and everything.

0:21:490:21:52

To fit in with school hours?

0:21:520:21:54

And I need to be a role model and show him, and have a job,

0:21:550:21:58

even just a little one

0:21:580:22:00

to show him that you have to earn, because he thinks it's on trees.

0:22:000:22:04

The roof over your head is your priority.

0:22:060:22:10

When all this come, that's why I phoned you.

0:22:100:22:13

Cos I didn't want to end up losing my home

0:22:130:22:15

and ending up homeless.

0:22:150:22:17

At Collyhurst, the Government has rolled out Universal Credit,

0:22:190:22:22

a scheme that allows people like Claire to get paid

0:22:220:22:24

all their benefits in one payment once a month,

0:22:240:22:27

instead of claiming each benefit that they're entitled to separately.

0:22:270:22:33

The application process should take between five to six weeks.

0:22:330:22:37

By now, the money should be in her bank account but, as yet,

0:22:370:22:41

it hasn't arrived.

0:22:410:22:43

It hasn't gone in.

0:22:430:22:44

-It's not gone in?

-No.

-Right, OK.

0:22:440:22:47

-Right, so I'll phone.

-Do you want to give them a ring?

-I'll give them a ring and see.

0:22:470:22:51

Every time I ring 'em, I can be on hold for ten minutes, 15.

0:22:510:22:57

It costs me money, every single time.

0:22:570:22:59

They could give me a job as an operator!

0:23:010:23:04

But when she does get through, there's good news.

0:23:050:23:08

I phoned up this morning,

0:23:080:23:10

I just wondered when it was going in because it's not gone...

0:23:100:23:13

All right, OK. Thank you.

0:23:140:23:16

Thank you, bye.

0:23:160:23:18

She's saying it'll be in before close of today,

0:23:190:23:22

but it's definitely going in.

0:23:220:23:24

-Oh, good.

-Ker-ching!

0:23:240:23:25

As with anyone who wants to claim Universal Credit,

0:23:260:23:29

Claire may need to provide proof of the jobs she's applied for.

0:23:290:23:33

And, of course, make sure she attends any scheduled Jobcentre appointments.

0:23:330:23:38

But it's a huge relief that by the end of the day

0:23:380:23:40

she'll once again have some money in the bank.

0:23:400:23:43

And she can focus on searching for the job

0:23:430:23:45

she hopes will get her back on her feet.

0:23:450:23:47

We don't have any family or anything. You got back to me.

0:23:490:23:52

You've helped me out, and the Lalley,

0:23:530:23:56

with me food, and me gas, and me electric.

0:23:560:23:59

All right. I shall see you soon.

0:23:590:24:01

Oh, the sun's come out! It was raining before.

0:24:010:24:04

-See?

-Thank you.

-All right, then, Claire.

0:24:040:24:07

Claire is one of around 140 visitors

0:24:080:24:11

who pass through the doors of the Lalley every week.

0:24:110:24:14

All those who come to the drop-in centre for help,

0:24:140:24:17

advice, or just something to eat

0:24:170:24:19

have their needs assessed by one of the team.

0:24:190:24:21

And it was during one of those chats that Sister Rita's

0:24:210:24:24

trustee deputy, Max, first came across young mum Navenka Baron.

0:24:240:24:29

The first person who sees anyone in distress would be Max.

0:24:290:24:34

Because he's always walking around in the reception area

0:24:340:24:38

and making sure everything's OK whilst I'm locked in an office.

0:24:380:24:42

And he was very stressed when he told me about her.

0:24:420:24:45

Navenka works part-time as a cleaner.

0:24:460:24:48

But with three young children,

0:24:480:24:50

one of which suffers from a serious stomach problem,

0:24:500:24:53

Max and Sister Rita are concerned that she's struggling to get by.

0:24:530:24:56

So they're doing a home assessment and taking with them some toys,

0:24:580:25:02

as Max's questions reveal the children have nothing to play with.

0:25:020:25:05

We don't normally take toys outside of Christmas and birthdays,

0:25:070:25:11

but this is a different set-up.

0:25:110:25:14

Because this mother is obviously struggling very much

0:25:140:25:19

with the three children,

0:25:190:25:21

and there's nothing to stimulate the children.

0:25:210:25:24

So we're hoping this will do it.

0:25:240:25:27

The first challenge for Sister Rita and Max is to find Navenka's home.

0:25:270:25:31

-SATNAV: Turn right...

-All right, love.

-..then turn right.

0:25:310:25:35

Turn right.

0:25:350:25:36

Turn right!

0:25:360:25:38

-Is it here?

-Yes, yeah.

0:25:380:25:39

Around one in four children in Britain today

0:25:400:25:43

live below the poverty line.

0:25:430:25:44

With over 150,000 in the Greater Manchester region.

0:25:440:25:48

And it's single-parent families like Navenka's among the worst-affected.

0:25:480:25:52

-Hello!

-Hiya.

-How are you, love?

0:25:540:25:57

Hiya.

0:25:580:25:59

Originally from Romania, Navenka has now settled in Manchester.

0:25:590:26:04

She doesn't claim any benefits, and rents two rooms in this house

0:26:040:26:07

whilst sharing the kitchen with four other people.

0:26:070:26:10

But as soon as Sister Rita and Max arrive,

0:26:100:26:13

they're shocked to see the family is living without even basic furniture.

0:26:130:26:17

How many families here?

0:26:170:26:20

THEY CONVERSE IN THEIR OWN LANGUAGE

0:26:200:26:25

-Two couples more.

-Two couples more?

0:26:250:26:28

-No children?

-No children.

0:26:280:26:31

Right, so she needs a dining-room table here and chairs.

0:26:310:26:35

'Sometimes these visits are difficult

0:26:350:26:37

'and you have to try to keep focused, which is not always easy.

0:26:370:26:41

'There was nothing in the room.

0:26:410:26:43

'There was no curtains on the window, there wasn't a chair.'

0:26:430:26:46

She'd sit on the floor.

0:26:460:26:48

But there was bunk beds,

0:26:480:26:50

two beds, and she slept on the lower and the two little boys slept above.

0:26:500:26:56

It's become clear that as well as her children, Navenka also needs some help.

0:26:560:27:01

So, while Sister Rita and Max hatch a plan,

0:27:010:27:04

they can still bring a smile to the boys' faces.

0:27:040:27:07

Look at this for you! What is it?

0:27:070:27:10

Look!

0:27:100:27:11

Ah! Thank you!

0:27:110:27:14

Oh, is that lovely?

0:27:140:27:16

Aw.

0:27:160:27:17

You like it?

0:27:200:27:21

He likes it!

0:27:210:27:23

'To see the faces of those children as they opened the bags, it was like

0:27:230:27:28

'awe and wonder and Christmas and birthdays all mixed in in one.'

0:27:280:27:34

So, that's the reward.

0:27:340:27:37

That's it.

0:27:370:27:39

It will be better.

0:27:410:27:43

It will get better!

0:27:430:27:45

In her 51 years as a nun, Sister Rita has seen plenty of poverty.

0:27:460:27:51

But she's always taken aback by those that seem so gracious when they have so little.

0:27:510:27:56

My God, Max.

0:27:560:27:57

I didn't think it was that bad.

0:27:570:27:59

I just think it's awful. Do you?

0:28:110:28:13

Those kids, and she's struggling so hard, you know.

0:28:130:28:16

What struck me, and I've had this on missions, actually,

0:28:180:28:23

was...

0:28:230:28:25

the joy of the woman. You know?

0:28:250:28:28

There was no self-pity, there was no,

0:28:280:28:31

"Woe is me, I haven't got a chair to sit on."

0:28:310:28:34

Sister Rita sets about trying to sort some basic furnishings out

0:28:350:28:38

for Navenka's home.

0:28:380:28:40

And thanks to a timely donation,

0:28:410:28:43

Max is soon able to deliver a dining-room table and chairs.

0:28:430:28:46

It is more better, it here.

0:28:480:28:51

Yeah. It's much better here because they were with no table,

0:28:510:28:54

they were eating in their hands.

0:28:540:28:57

It was not comfy.

0:28:570:28:59

Now they are going to eat properly.

0:28:590:29:01

I firmly believe we're given a mission in life.

0:29:010:29:05

Every one of us. We don't all take it up.

0:29:050:29:07

But at the end of the day, when I'm alone in my room at night,

0:29:090:29:14

I know what I've done through the day.

0:29:140:29:17

And what I haven't do.

0:29:170:29:18

And where I've failed miserably.

0:29:180:29:21

Nobody else sees that.

0:29:210:29:23

Cos it's inside me.

0:29:230:29:24

So, I am missioned to do this,

0:29:240:29:28

like all of our sisters are missioned to do this.

0:29:280:29:31

Whether it's furniture, food, or just a timely boost in confidence,

0:29:330:29:37

the help Sister Rita and her team provide comes in many forms.

0:29:370:29:41

And the support they've given unemployed mum Claire

0:29:410:29:44

has been just what she needed.

0:29:440:29:46

Things for her are now starting to look up.

0:29:460:29:49

Through her Jobcentre,

0:29:490:29:51

she's been offered a four-week unpaid placement

0:29:510:29:53

at a local charity as the first step of getting her back into full-time paid work.

0:29:530:29:58

All Claire needs to do now is look the part.

0:29:580:30:01

I need...

0:30:030:30:04

..two pairs of trousers, two tops and a pair of shoes.

0:30:050:30:08

So...

0:30:100:30:11

I need long sleeves.

0:30:120:30:14

Cool and comfortable.

0:30:140:30:17

But after two years of being unemployed,

0:30:180:30:21

Claire lacks the means to buy the work clothes she'll need.

0:30:210:30:24

So Sister Rita's pointed her in the direction

0:30:240:30:26

of a Jobcentre scheme that provides vouchers to buy clothes

0:30:260:30:30

deemed essential for a new job.

0:30:300:30:32

And while that's an enormous help,

0:30:320:30:34

the prospect of the placement is daunting.

0:30:340:30:36

And it's an unfamiliar feeling to be shopping for so many new clothes.

0:30:360:30:41

I'd go to Middleton and go round the charity shops and the market.

0:30:410:30:47

Do you think that's too...

0:30:470:30:50

in-your-face?

0:30:500:30:51

For work?

0:30:510:30:53

No?

0:30:530:30:54

Claire's been given a £50 voucher to buy the one pair of shoes

0:30:550:30:59

and two tops and trousers she'll need.

0:30:590:31:02

How much you looking to spend?

0:31:020:31:03

Oh, you've got...

0:31:030:31:05

Do you know what your waist is?

0:31:050:31:08

12 going on 16!

0:31:080:31:09

I just want to wear a nice cool top but I want to look smart

0:31:110:31:15

so that I feel confident working with the public.

0:31:150:31:18

Because it's working with people.

0:31:180:31:20

Find you a nice top, then. Let's see what we've got in the back.

0:31:200:31:24

Look at the state...

0:31:240:31:25

Oh, me shoe, look! It smiles!

0:31:250:31:27

Sorry.

0:31:270:31:28

You get wet feet when it rains, it's awful.

0:31:300:31:32

It's nice when it's cool, though.

0:31:320:31:35

That. That's comfy.

0:31:350:31:37

That's only £6, that. That is comfy.

0:31:400:31:42

-That'll do me.

-Them pair?

0:31:450:31:47

Does it matter that they're shiny, for work? No.

0:31:470:31:51

Yeah, I'll take them, please.

0:31:510:31:52

With the shoes sorted,

0:31:520:31:54

Claire can decide on the rest of what she needs.

0:31:540:31:56

I feel comfortable in this.

0:32:000:32:02

I feel confident, yeah. I feel I fit in the workplace.

0:32:020:32:06

I think I feel I could walk in and...

0:32:060:32:09

greet people and feel smart, because I've got nice clothes on.

0:32:090:32:14

Sister Rita's delighted at the immediate benefit

0:32:180:32:20

all this has had on Claire's confidence.

0:32:200:32:22

You would have sworn she'd won the biggest lottery in England.

0:32:240:32:29

But those simple little things, you know, that people offered her,

0:32:290:32:33

it really was offering her the hand of friendship.

0:32:330:32:36

"Here, take that.

0:32:360:32:38

"Get up and get on with your life."

0:32:380:32:40

As well as helping people like Claire back into full-time work,

0:32:440:32:48

Sister Rita remains optimistic that some of her other plans

0:32:480:32:51

could create opportunities too.

0:32:510:32:53

But not everything's looking rosy at the allotment,

0:32:530:32:56

where there's a lot to do if the nun's dreams

0:32:560:32:58

of a bumper summer harvest are to bear fruit.

0:32:580:33:01

With the success of the project at stake,

0:33:010:33:03

Sister Rita is desperate for the community to get behind it.

0:33:030:33:07

As yet, though, very few volunteers are helping out.

0:33:070:33:10

And Rebecca, from the charity Groundwork,

0:33:100:33:12

has been left to shoulder much of the burden.

0:33:120:33:15

Oh, that's better, isn't it?

0:33:150:33:18

Everything's still alive.

0:33:180:33:19

Very good, well done.

0:33:190:33:21

To keep things on track,

0:33:210:33:23

Sister Rita is keen to create a part-time paid job

0:33:230:33:26

for someone to oversee the site.

0:33:260:33:28

-We are going to have a manager, we have to.

-Right.

0:33:280:33:32

A part-time manager that we pay.

0:33:320:33:34

Have you got anybody in mind?

0:33:340:33:36

-Not yet, because we have to make sure we have the funding.

-Right, OK.

0:33:360:33:40

But, why, do you know someone?

0:33:400:33:42

Is it you?

0:33:420:33:43

We'll talk later.

0:33:450:33:47

A small handful of hardy volunteers has stepped up to the plate.

0:33:490:33:53

Chief among them is long-term Lalley visitor Warren Butcher,

0:33:530:33:56

and the allotment seems to have given him

0:33:560:33:58

a new-found sense of purpose.

0:33:580:34:00

So, let's get this watered, get some of the hand tools and try to get these little bits broken up,

0:34:010:34:05

then we can just get these plants in.

0:34:050:34:08

One of the volunteers is called Warren,

0:34:080:34:11

and Warren, when he came first,

0:34:110:34:14

he was very shy.

0:34:140:34:16

He tended to keep himself to himself.

0:34:160:34:18

He kept on the periphery of the Lalley Centre.

0:34:200:34:23

Until the allotment came up.

0:34:230:34:26

Well, it's been nice and peaceful.

0:34:270:34:31

You can forget everything what's been bothering you

0:34:310:34:37

and what's upsetting you and that.

0:34:370:34:42

And get on with some digging or weeding.

0:34:420:34:45

Warren has been unemployed for five years,

0:34:470:34:49

and suffers from a range of health conditions, including leukaemia.

0:34:490:34:53

But his green-fingered talent has convinced Rebecca

0:34:530:34:56

to give him more responsibility.

0:34:560:34:57

Warren?

0:34:590:35:01

Now we've got everything planted,

0:35:010:35:02

we're going to give it some water now

0:35:020:35:04

so each individual plant's going to need watering,

0:35:040:35:06

but we're going to have to make sure that we get...

0:35:060:35:10

that we check them on a daily basis.

0:35:100:35:12

I know it's falling on your toes a bit at the moment,

0:35:120:35:15

but they're going to need watering every day.

0:35:150:35:18

I would say since Warren started to work on the allotment,

0:35:180:35:22

he's sort of become a different man.

0:35:220:35:25

He's more at ease with himself.

0:35:250:35:27

He's easier talking to people.

0:35:270:35:30

That's great for him.

0:35:300:35:33

He works very hard.

0:35:330:35:34

He's a very, very hard worker.

0:35:340:35:37

And we're very grateful to him for all that he does.

0:35:370:35:40

But Rebecca still needs many more regular volunteers like Warren

0:35:410:35:45

to make the allotment a success.

0:35:450:35:46

If there was 50 of us, we'd have it planted.

0:35:480:35:50

We'd have everything prepared and we'd have it all planted.

0:35:500:35:54

There's a limit to how many you can do

0:35:540:35:56

when there's only a handful of you.

0:35:560:35:58

And faced with such limited interest in helping out so far,

0:35:580:36:02

Sister Rita's plans to find a suitable part-time manager

0:36:020:36:05

for the allotment are also proving tougher than expected.

0:36:050:36:07

So she's asked Rebecca to stay on through the summer,

0:36:090:36:12

or at least until the right candidate can be found.

0:36:120:36:15

But if motivating the locals to get involved in her plans

0:36:200:36:23

remains a constant challenge,

0:36:230:36:25

Sister Rita can at least rely on

0:36:250:36:27

support from some influential friends,

0:36:270:36:29

equally committed to ensuring her mission

0:36:290:36:31

to transform the community is a success.

0:36:310:36:35

Ah, come here to me!

0:36:350:36:38

You didn't tell me you were coming, I'd have baked a cake!

0:36:400:36:44

Sir Peter Fahy is the former Chief Constable of Greater Manchester Police.

0:36:440:36:48

Retired from the police force, Sir Peter now heads up

0:36:480:36:50

his own charity that works with homeless children

0:36:500:36:53

in some of the world's poorest regions.

0:36:530:36:55

Sir Peter Fahy is a great friend to the Lalley Centre.

0:36:550:36:58

Always has been.

0:36:580:36:59

But I've talked to him on numerous occasions

0:36:590:37:02

about trying to be in touch with people who, basically, have money.

0:37:020:37:08

Erm, Sir Peter...

0:37:080:37:09

I'm going to bring some stuff from his car.

0:37:090:37:11

I've got some stuff in the car.

0:37:110:37:14

Sir Peter has not dropped by just to say hello.

0:37:140:37:17

He's got some donations for the Lalley to put to good use.

0:37:170:37:19

Just collections of clothes and shoes.

0:37:210:37:24

Sister Rita came to our church in Northwich

0:37:240:37:27

and various people have given me different things.

0:37:270:37:29

So it's been great to be able to bring them here today.

0:37:290:37:32

I think often what people find very difficult

0:37:340:37:37

is to see the need in their own local community.

0:37:370:37:39

You can watch the pictures of what's going on in Africa,

0:37:390:37:42

you can give money to Oxfam and people like that,

0:37:420:37:45

but often you don't realise that

0:37:450:37:46

in a big, shiny place like Manchester,

0:37:460:37:48

which has got wonderful, wonderful things and big buildings and events,

0:37:480:37:52

very, very close to, there are people incredibly deprived.

0:37:520:37:56

Having contacts like Sir Peter could prove invaluable for the nun,

0:37:570:38:01

who hopes to tap into his connections across the area

0:38:010:38:04

and, of course, his friends with deep pockets.

0:38:040:38:07

So, what we want you to do is meet with us and you have to talk to us,

0:38:070:38:11

-because you're able, about people you know who are rich.

-All right.

0:38:110:38:16

-We only want rich people.

-Yeah, OK.

0:38:160:38:18

And who could help us a little bit.

0:38:180:38:21

So if you add a lot of people together,

0:38:210:38:24

-it wouldn't cost a fortune, would it?

-No.

0:38:240:38:27

Armed with a new set of contacts,

0:38:270:38:29

it's not just because she likes him that Sister Rita is delighted

0:38:290:38:32

the ex-chief constable dropped by.

0:38:320:38:34

-Good to see you.

-God bless.

0:38:360:38:38

I'm really grateful you called in.

0:38:380:38:40

Thanks very much, anyway. God bless. Bye-bye now.

0:38:400:38:43

-Thank you.

-Bye-bye.

0:38:430:38:44

Despite the ongoing battle for funds and support,

0:38:460:38:49

Sister Rita and her team feel richly rewarded by seeing the people

0:38:490:38:52

they've helped get back on their feet.

0:38:520:38:54

So they're pleased to see the effect that landing

0:38:550:38:58

an unpaid work placement at a local school

0:38:580:39:00

has had on mum Claire Matthews.

0:39:000:39:02

The work placement is going absolutely brilliant, I love it.

0:39:030:39:06

I think it's really good.

0:39:060:39:08

It's the best thing that could have ever happened to me.

0:39:080:39:12

I'm learning so much.

0:39:120:39:14

Doing admin, secretarial work,

0:39:150:39:19

filing, customer service.

0:39:190:39:22

I just hope it leads to paid work.

0:39:220:39:24

With the bit between her teeth, Claire is certain it won't be long

0:39:260:39:30

before she captures the job she covets.

0:39:300:39:33

I'm so happy that Lorraine and the Lalley and Sister Rita

0:39:330:39:37

supported me through me hard times.

0:39:370:39:39

I'm just grateful that they've done it,

0:39:390:39:42

cos now things are looking a lot better for me.

0:39:420:39:45

Even now, when you're doing this,

0:39:450:39:47

you can come here any time if you're struggling with food.

0:39:470:39:50

Normally, I'm all right.

0:39:500:39:52

It's just cos me benefits was messed,

0:39:520:39:55

but it really helped.

0:39:550:39:58

We was at the bottom. I didn't know what we was going to do.

0:39:580:40:01

And it just sorted us.

0:40:010:40:03

You're not always on an up.

0:40:030:40:05

You can't always be...

0:40:050:40:06

No, it's life.

0:40:060:40:09

And surely places like this is where you can come in.

0:40:090:40:12

-And most of our visitors don't want to be like this either.

-Yeah.

0:40:120:40:17

You know, they come in because they have to, and they make friends here.

0:40:170:40:20

-Yeah.

-They don't just come in for food.

0:40:200:40:23

They make friends and they're very isolated

0:40:230:40:25

and they don't feel like that any more when they've been in here

0:40:250:40:30

a couple of times.

0:40:300:40:31

I wouldn't be anywhere without their support and their help.

0:40:310:40:35

I should've gone to them a bit sooner, I think.

0:40:350:40:37

And we're always here for you.

0:40:370:40:39

-Don't forget.

-Yep, OK, thank you.

0:40:390:40:42

There are so many people who try and try and try,

0:40:420:40:45

but the only thing you don't do is give up.

0:40:450:40:50

Can't do that.

0:40:500:40:52

There's nothing beyond giving up.

0:40:520:40:54

There's nothing there.

0:40:540:40:55

And on the allotment,

0:40:580:41:00

it seems Sister Rita's call to arms has finally had the desired effect,

0:41:000:41:04

with a steady stream of volunteers coming forward to muck in.

0:41:040:41:08

The reason I'm here is because I know that I always take.

0:41:080:41:12

So it's good I should give.

0:41:120:41:14

It's very important.

0:41:140:41:17

Not taking, not taking - you have to give.

0:41:170:41:20

We don't want to let Sister Rita down with this.

0:41:200:41:23

Because it's not just about letting Sister Rita down,

0:41:230:41:27

it's about letting the community down.

0:41:270:41:30

You've just got to keep at it.

0:41:300:41:32

A little something is better than nothing.

0:41:320:41:34

Some guys up there not able to do anything.

0:41:340:41:37

Ladies come down.

0:41:370:41:39

Girl power!

0:41:390:41:41

It's good to help.

0:41:410:41:42

She's helping us too, so we need to help her.

0:41:420:41:45

Another new face on the allotment is Cornelius O'Keefe.

0:41:480:41:52

-Morning, Cornelius! I don't think...

-Morning, how are we?

0:41:520:41:54

I'm fine, thank you. We've not properly met, my name's Rebecca.

0:41:540:41:58

After recently meeting Sister Rita, Cornelius,

0:41:580:42:01

a retired forklift-truck instructor,

0:42:010:42:03

was inspired to give something back to his community,

0:42:030:42:06

and called in at the Lalley to offer his services.

0:42:060:42:09

What we're trying to do desperately urgently now

0:42:090:42:12

is get all the lettuces in.

0:42:120:42:13

-I'll help out, do my best.

-Brilliant, that's fantastic.

0:42:130:42:16

So, it doesn't matter that they're mixed.

0:42:160:42:18

These are mixed salad leaves.

0:42:180:42:20

The trickiest part really is separating them from the soil.

0:42:200:42:23

But of all the people who have given up their time to work on the allotment,

0:42:240:42:28

it's Warren who's been there from the very beginning.

0:42:280:42:31

From what it was when we first come down here,

0:42:310:42:34

to what it is now, it's...

0:42:340:42:36

-Amazing.

-Yeah, it's amazing.

0:42:360:42:38

There's a community togetherness there and, you know,

0:42:400:42:46

I like to think that this is the core for humanity.

0:42:460:42:52

Because community gives you security,

0:42:520:42:55

it gives you people who are interested in what you're doing.

0:42:550:42:58

It gives you people who will listen to what's going wrong in your life.

0:42:580:43:01

You get all that in the allotment.

0:43:010:43:03

That's wonderful.

0:43:040:43:06

That is as important as growing the vegetables.

0:43:060:43:10

Whether it's the first sprouts of a summer harvest

0:43:120:43:15

or the early steps towards finding a job,

0:43:150:43:17

Sister Rita knows from small beginnings can come great things.

0:43:170:43:21

But her ambitions to transform Collyhurst

0:43:230:43:25

don't stop with the allotment.

0:43:250:43:27

And she'll need to rely on every volunteer she can muster

0:43:270:43:30

if she's to succeed in the next stage of her plans.

0:43:300:43:32

In her sights is this row of derelict buildings,

0:43:340:43:37

which she hopes to reopen as community shops,

0:43:370:43:40

perhaps selling the produce she's grown.

0:43:400:43:43

But could this be one challenge

0:43:430:43:45

even the formidable Sister Rita can't pull off?

0:43:450:43:48

Next time...

0:43:510:43:53

As Sister Rita's plans take shape, her dreams

0:43:530:43:55

of changing Collyhurst forever look set to come unstuck

0:43:550:43:58

before they've even begun.

0:43:580:44:00

We're trying to make it easier.

0:44:000:44:02

but there are people in Collyhurst who are struggling

0:44:020:44:04

to buy things that they need.

0:44:040:44:05

And drought threatens to destroy her hopes of a summer harvest.

0:44:070:44:10

All the plants and vegetables have died of thirst.

0:44:100:44:13

It's the craziest thing I've ever heard of.

0:44:130:44:16

How could you have an allotment without water?

0:44:160:44:19

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