21/06/2011 The One Show


21/06/2011

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Hello and welcome to the One Show with Matt Baker and Alex Jones.

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Tonight's guest was the first female to host the Radio 1

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breakfast show, she presented Top of the Pops for years and now she's

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Radio Dee jaiz have been in the news recently. Nobel Prize winner,

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Aung San Suu Kyi said that listening to Dave Lee Travis's

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radio show helped her survive years of house arrest. It's an incredibly

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powerful medium. It is, very much so. She was talking about the world

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service. This is an example of why we should preserve the World

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Service. It's the beauty of radio, when you sit there and you're

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chatting away, you forget you could be talking to one individual,

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anywhere in the world and whether you're providing distraction or

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comfort or sort of friendship, it's a wonderful thing that we have. I'm

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amazed it's not quite the same story there, but you hear from

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people all over the place. never know who is listening.

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Special day tomorrow on Radio 2. You're doing an hour with Chris

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Evans. Your other man. The other man. So many of them. I know! First,

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Southern Cross, the UK's largest care home provider has been given

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four months to reach agreement with landlords to prevent it going under.

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They've taken the drastic step of cutting 3,000 jobs. Chris Jackson

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has been investigating the qup for a year to find out how this will

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improve standards in its 750 homes. These people all have something in

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common. They were all cared for by Southern Cross and were all

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featured in BBC inside out investigations in the past 12

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months. Families contacted me with their

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concerns of care homes across the country. Some went back to 2008

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when Southern Cross began to get into financial difficulties. Even

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before the staffing cuts were announced, some of the companies'

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home were struggling provide adequate levels of care, like the

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one where Mavis was staying. In 2009 her son reluctantly agreed for

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her to go into a home. But then he received a call. They just said she

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fell out of bed. Nobody knew when she had fallen out of bed. Things

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got worse. Another phone call, "Your mum's on the way to

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hospital." Apparently she jumped out of a chair and fell. I said

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well, who saw it? "Oh, there wasn't any witnesses." Southern Cross have

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admitted liability for Avis's falls and paid a settlement. I was

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contacted by staff who shared their concerns about the quality of care

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offered in some homes. To protect their identities we reconstructed

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our conversations. They're left in loungers with the television for

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hours. Sometimes they were left soiled for hours. They would double

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pad. They would put a day and night pad on, so they would have two pads

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for a day. The residents would be walking around in their own filth.

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Southern Cross said it did not condone this type of behaviour.

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our homes are resourced in a way to deliver the appropriate care to the

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people who live there. The vast majority do that, there forethere's

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no excuse for a home that doesn't deliver. Stroke victim Amy needed

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specialist care and was resident at a Southern Cross home near

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Newcastle. Her family were horrified when they discovered the

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She was soiled and sat in the same sneet her clothes, which she had

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sat in all day. They said they were going to try to lift her with a

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hoist, but the hoist was broken. Amy was so embarrassed because,

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when they went to try and lower her, the hoist stopped mid-air. She was

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dangling. She started to panic. After Amy died, an inquiry upheld

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complaints that in her final days she was left to deteriorate,

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without medical assistance. Southern Cross have closed the home

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where Amy spent her last days. According to whistleblowers, from

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other Southern Cross care homes, resident's basic needs were not

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always met. There are sufficient staff in our homes to meet the

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basic needs of our residents. We have sufficient staff to give the

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best care we can to our residents. In my original investigation,

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staffing was a recurrent theme. One resident's daughter was shocked at

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the level of care her father received. She told me her father

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needed careful supervision, as he was prone to falls. Supervision,

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which she said, he never received. I saw two people with an old man in

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between them. Shuffling along the corridor, head down. As I got

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closer, I saw it was my dad. His face, and his neck were just

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completely black-and-blue. His nose was swollen, his lips were swollen.

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He was found lying on the floor in his bedroom early in the morning

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with severe bruising. The home was understaffed at the time because

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careworkers were on sick leave. level of care that was given from

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practically the time my father went into that nursing home was

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substandard. The company that looks after 31,000 residents... Since the

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original Inside Out investigations were broadcast, Southern Cross's

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financial situation has deteriorated. It' nounsed up to

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3,000 redundancy. This has caused even more concerns amongst some of

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their staff about the level of care they can provide. The future for

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Southern Cross remains uncertain. The company said that in the next

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four months it will work out a solution to its financial problems.

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It added that the quality of care to all its residents will be

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maintained and that every resident will continue to be looked after.

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Well, Southern Cross have told us that their priority is and remains

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care for its 31,000 residents. Over the last 18 months the company's

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management has improved monitoring and training systems across all of

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it is homes and initiated a programme of business change

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focused on care quality. Since the programme of change was instigated

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care quality is improved, along with care ratings. 96% of outcomes

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met the required government standard. We have been joined by

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Nadra Ahmed who is the Chairman of the National Care Association the

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Board that represents care homes. In Southern Cross's case, how can

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cutting 3,000 jobs actually maintain standards? They are in a

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difficult financial position. They are looking at efficiencies. They

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have worked something out. One would hope that these efficiencies

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that they are talking about will not be frontline staff. That is the

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biggest thing. That is going to be quite difficult. We have to be

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confident that the regulator will inspect to make sure that the right

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number of people are caring for the right number of people. There are

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good guidelines, strong guidelines, about how many care staff are

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required to look after the number of residents in any given service.

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We have to trust the Care Quality Commission to do their job. To make

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sure the efficiencies will not have an impact. We can't just take

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assurances. Best will in the world, we can't take the assurances, we

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have to make sure that is what is happening. There is no shortage of

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people that require care, why are these care homes struggling to stay

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afloat then? There is a major issue here about the government policy,

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rightly so, that people, who want to stay at home, should be

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supported at home. So, what's happening is, people are being

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supported at home longer and longer. By the time they get into the care

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home, their needs are very much more complex. We are talking about,

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you know, really what - the type of people that stayed in long stay

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geriatric wards many years ago. That cost a lot of money. It was a

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cost cutting measure to do this. Care at home isn't cheap at either.

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We musn't get away from that. I think the commissioners are now,

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which is the local authorities, are trying to find the cheapest form of

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care that they can. That is why we are getting into this trouble. By

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the time they get into the care homes, they are not placing, that's

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the issue. What is your reaction to that fill snm what would you like

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to say to the residents of Southern Cross care homes and their families.

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There will be a lot of people out there? My immediate reaction was

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where was the regulator and Care Quality Commission, the

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whistleblowers, what were they doing? I would like to say, there

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are hundreds of thousands of people being looked after by dedicated

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staff, in very good care facilities. We musn't forget that. The problem

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is, when something like this happens, we should take the

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opportunity to put things right. The Minister for Social Care, needs

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to get off his, you know, his fence and start to take action. The

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regulator needs to start inspecting properly, going in, face-to-face

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inspecting, not going through paper chases. The commissioners, who are

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commissioning the services, the local authorities, they need to

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make sure that they are commissioning good quality services,

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not just the cheapest. Absolutely. That is the problem. Thank you very

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much. We know that your husband is colour blind? He. Is he used it as

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an excuse for years for his dress sense. We will come to that later.

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You would love to know what life looks like through his eyes? I want

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to know what he sees. A colour blind one show viewer Kira

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Thorogood contacted us and set Marty Jopson that exact challenge.

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Have a look. Don't adjust your television. This is what the world

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might look like if you were colour blind. Post boxes, the same colour

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as grass. Red apples the, the same as green apples. Is this tomato

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ketchup or chocolate sauce? million people in Britain have some

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form of colour blindness. What exactly is colour blindness? How do

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you know if you've got it? 15-year- old' Kira Thorogood's colour

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blindness was spotted at primary school. This drawing of her mum say

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it is all. Mum, what colour are your eyes? Green. These are the

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right colour, as you see it? They are. When you saw it, you were

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shocked, to say the least. Is this a problem for you? I can't pick my

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own clothes. When I go on holiday without mum she has to colour code

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my suitcase. I can't see rainbows as other people say them or a

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robin's red breast. Her colour blindness won't stop her driving

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when she is old enough, but certain jobs will be off limits. I want

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wanted to be a coastguard, but I can't do that. She is unusual

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because it's rarer for women to be colour blind than men. Only one in

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100 women are colour blind. For men, the figure is 1 in 12. Certain eye

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conditions can affect our ability to differentiate colours. For most,

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colour blindness is genetic. The colour blindness gene is carried on

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the X chrome zone. Men have only one, they only need to inherited

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one gene to be colour blind. Women, who have two X chromosomes, must

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have it on both, if they are to be affected. That is rare. If you are

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a man and inherit a colour blind gene you will be colour blind. If

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you are a woman and you inherit one colour blind gene, your vision will

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be normal. We have come to this hospital where Kira Thorogood will

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do a series of tests. There are different types of colour blindness.

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Red /green is the most common. You could be blue/yellow. In rare case

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ka -- cases you can't distinguish any colours at all. How did we do?

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You have average discrimination. What you are looking for is for the

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line to follow a circle. That is pretty good, actually. Right. How

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did she do 1234 --? This is very different. This is what would be

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coloured a protanomoly, a defect in colour, can't tale difference

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between red and greens. Scientists John Dalton studied colour

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blindness in the 18th century. He became aware he was seeing colours

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differently to others. He noticed that to him, pink flowers appeared

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the same colour as the blue sky. He reckoned there might be a blue

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coloured fluid inside his own eyeball distorting the colours he

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saw. When he died, at his own request, his eyeball was removed,

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cut open to see what was inside. No blue fluid was found. So, the cause

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of colour blindness remained a mystery. We now know that in the

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back ever our eyes are millions of cells that detect light and colour.

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The colour sensitive cells are called cones, there are three types

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that react to red, green and blue. If one or more of these is faulty,

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or missing, it results in colour blindness. Kira Thorogood has a

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significant defect in her red cones, that is why she can't distinguish

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between red and green. There is currently no cure for colour

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blindness. Gene therapy is one promising technique that scientists

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are developing. It is a long way off. You can have a mild form of

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colour blindness and not realise it. 40% of colour blind school levers

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are una aware. We got tested for colour blindness at school.

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Nowadays test aren't routine. If you are worried or curious your

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local opticians will be able to help. Does that make everything

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year clearer? 2 does. He dresses Nelly in the morningings. She comes

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in, pink, red, orange and brown. I think, well done, you did a good

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job, in a patronising way. We have a shot of him with a lovely shirt.

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That I think is down to colour blindness, isn't it? He got better.

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I love him. I like that shirt. is not a bad one. There are worse.

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That is a good one. You have grown up on our screens. Do you feel more

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at home or radio or do you like the mix? I love the radio. It's so

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intimate. You really are talking one-to-one. Also, you don't have to

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do your hair and make-up. Go in your PJs. I did do it in my PJs.

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All to do with fake tan. I love radio. It's fabulous. I'm loving

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Radio 2. Big day Thompson. All changing about, difficult DJs and

:16:57.:17:01.

different slots. A 12 hour celebration of all things Radio 2.

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Everybody has their favourite shoes on BBC Two. There are lots of other

:17:09.:17:13.

shows that you might not goat hear. Amazing shows in the evening. They

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have jumbled all the presenters up. All the different radio stars and

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mixed everybody up. They placed everybody with different people.

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You get a little taste of all the different types. I think 11.00 am

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you have Johnny Walk we are Sounds of the '70s verses the Sounds of

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the '60s. At noon Chris and I are doing '80s verses '90s. He is

:17:38.:17:48.
:17:48.:17:50.

I'm an 80s girl. Chris, I'm taking him on. Watch out Evans. I have

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killer tunes up my sleeve. 6pm, Terry Wogan, the ultimate Radio 2

:17:57.:18:03.

chap, is presenting with jewels Holland, featuring Jamie Cullum,

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Paul Jones and some of the guys from the big band night as well. It

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should be fabulous. All in aid of getting more listeners and more

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listeners. Radio 2 is one of the biggest stations. 14 million

:18:16.:18:20.

listeners. Do you ever worry it might be the end of local radio?

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don't think it can be end. We need local radio. Brighton, I often tune

:18:25.:18:30.

in, you need to know local news and what's going on in your area. Also,

:18:30.:18:35.

you switch, change the dial, have a bit of this and that. You need

:18:35.:18:39.

Diversity in broadcasting. I don't think Radio 2 is killing local

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radio stations. There's a problem with commercial radio because

:18:42.:18:47.

commercial are taking over the programme content because of

:18:47.:18:51.

advertising revenue. We need as many radio stations as we can,

:18:51.:19:00.

though raid yoi two -- Radio 2 is great! It stounds great. Now then

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Raymond Blanc, Tony Christie and David Starky have shared memories

:19:03.:19:07.

with us through our series Live & Kicking. Tonight as Barbara

:19:07.:19:09.

Dickson's turn. This is going to be good.

:19:09.:19:13.

# Oh, so good # Oh, so fine

:19:13.:19:16.

# Isn't it madness # Save us now.

:19:16.:19:26.
:19:26.:19:45.

My relationship with my hair, all my life, has always been a

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nightmare. I've always wanted hair that I haven't got. I even used to

:19:48.:19:54.

iron my hair. It meant you had straight hair from the ears down,

:19:54.:20:02.

but the top was like a dand lion cloblg, very fetching. (clock) I

:20:02.:20:08.

sprayed this product all over my head. I had no idea it was a tin of

:20:08.:20:14.

peroxide. My hair went hideous peach colour,

:20:14.:20:20.

so I had to go through a very long time of having my brown hair with

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hair that colour on the end. It was absolutely horrendous.

:20:29.:20:36.

I was born in Dunfermline in Scotland in September 1947. I had

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an amazing childhood. It was a very idyllic sort of time. My mother,

:20:43.:20:48.

who was very musical naturally, used to play music all the time at

:20:48.:20:52.

home. She'd play records. She'd listening to the radio, so there

:20:52.:21:01.

was always some kind of musical background when I was growing up.

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This used to be the biggest treat ever for myself and my brother

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Alastair. My dad used to come in on a Friday night and give us both a

:21:12.:21:19.

bar of Fry's Chocolate Cream. Anything with chocolate was... I

:21:19.:21:23.

think possibly it wasn't long after rationing had stopped. It would

:21:23.:21:27.

have been considered really quite something to be given that. I can

:21:27.:21:32.

still remember now what it tasted like. It's been years since I've

:21:32.:21:40.

tasted this. I absolutely loved it. These are breakfast rolls and they

:21:40.:21:48.

remind me of working in a baker's shop. It was the first job I ever

:21:48.:21:52.

had. I got 27 shillings a week for that. For me, that was a massive

:21:52.:21:58.

amount of money. We sold donuts and chocolate eclairz! Chocolate

:21:58.:22:03.

eclairz, of course, really old fashioned, fantastic cakes. They

:22:03.:22:08.

were big! You know a chocolate eclair was about a foot long,

:22:08.:22:18.
:22:18.:22:29.

When I was 14, 15, I was completely bonkers with Paul McCartney, like

:22:29.:22:33.

every other girl virtually in the country. He's a proper musician.

:22:33.:22:38.

He's a proper player and writes songs and sings and, you know, so,

:22:38.:22:47.

I think I had rather good taste. Pretty good taste.

:22:47.:22:56.

Oh, wow, look at this! When I was a child I wanted to become a teacher.

:22:56.:23:01.

If I had not failed by 11-plus I wouldn't be sitting here today,

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talking about my life. I left school thinking, it's been a

:23:05.:23:08.

disaster. It wasn't a disaster at all. But I viewed it that way when

:23:09.:23:13.

I was 16. I went into the Civil Service, started almost immediately

:23:13.:23:16.

singing, because my talent always lay as a musician. There was no

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doubt about that. What do you think? This goes with the specs,

:23:21.:23:29.

doesn't it? Very studious. You'll have massive ups and massive

:23:29.:23:34.

downs, and it will all be all right in the end. I think that that's

:23:34.:23:44.
:23:44.:23:52.

No Elaine Paige in the box. We were doing a great duet. We have some of

:23:52.:24:00.

your memories in this. Three items here. The first one is this. It's a

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typewriter. My dad! He worked in his office at night. He would write

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late into the night, when he was writing TV shows or the books. The

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sound of the typewriter, I always knew everything was all right.

:24:13.:24:19.

- on we go with this. Lego! I love it. Look at the delight on your

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face. I know. My son is incredible. It took me nearly two years to

:24:24.:24:28.

finish the Death Star with him. We did it. It's what we do together.

:24:28.:24:33.

He's incredible. He made Norman a stage of Norman on stage DJing out

:24:33.:24:37.

of Lego for Father's Day on Sunday. It's stunning. Brilliant. You can

:24:37.:24:43.

take that home. Can I? Woody will be made up. I'll try not to break

:24:43.:24:48.

it on the train. Do you know what this is? No. Unroll that.

:24:48.:24:53.

college of the One Show to certify that Zoe Ball has been awarded A-

:24:53.:25:00.

level English literature - yes! Dad, I did it! Only 23 years later. I

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never got my English literature. I got an A-level in boys.

:25:03.:25:07.

LAUGHTER Nothing wrong with that. Let's put

:25:07.:25:11.

that to one side. Is that something you would like to resit? Yeah, I

:25:11.:25:14.

was thinking of going back to college. I probably have to start

:25:14.:25:17.

at GCSE level because I haven't written aness yay for so long.

:25:17.:25:22.

Hopefully one day I would love to do a degree. When you opened that,

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you said, "Dad I've done this." Having a dad like yours, the

:25:27.:25:33.

scientific genius he is, you must know your acids from alkalines.

:25:33.:25:37.

yes. Lucy Siegle has gone back to school to take part in the biggest

:25:37.:25:40.

chemistry experiment the world has ever seen.

:25:40.:25:44.

I've escaped from the city for the day, out in the British countryside

:25:44.:25:51.

by a lovely lake. But I'm not here for a picnic, oh, no. I'm here for

:25:51.:25:59.

science and so is this lot. We're here to take part in the world's

:26:00.:26:03.

biggest ever chemistry experiment. It's research into the state of the

:26:03.:26:08.

planet's water. So we're taking samples from a lake here in

:26:08.:26:17.

Stevenage. We're measuring the pH of this lovely lake. We put an

:26:17.:26:20.

indicator into the water and we measure whether it's acid or a base.

:26:20.:26:25.

It's not just here, is it? It's everywhere. Everyone all over the

:26:25.:26:28.

globe is doing it. They're feeding their results into a website. We're

:26:28.:26:35.

going to collect all that data. get real lay noied when people say

:26:35.:26:40.

chemistry is boring. When you're out here it's really fun. It's fun

:26:40.:26:46.

getting stuck in. I've been doing data handling. I felt I played a

:26:46.:26:49.

really important role. The results will help global scientific

:26:49.:26:54.

research, especially into the protection of water-dwelling

:26:54.:26:59.

creatures, such as amphibians. We to theed up the results. It's

:26:59.:27:08.

official - the water here has a pH level of... 7.4! Good work, guys. I

:27:08.:27:12.

want to check, after today's experiment, who wants to be a

:27:12.:27:19.

chemist? Me! That's a good result. Great work there. What are they

:27:19.:27:25.

doing with all the data? It's actually really exciting, because

:27:25.:27:27.

the biggest global experiment. It's not just a few kids doing it.

:27:28.:27:32.

They're going to upload it from every country, 50 countries,

:27:32.:27:38.

hundreds of thousands of children, all uploading their pH levels onto

:27:38.:27:42.

the internet. Then the boffins create a global interactive map.

:27:42.:27:45.

There are already some results up. This is where it is very important

:27:45.:27:49.

because this is a massive research base for scientists. It will help

:27:49.:27:53.

inform them about wildlife protection, pollution, you know,

:27:53.:27:56.

this is humanity's most precious resource. Every kid that

:27:56.:27:59.

contributed to this experiment has helped to create that database.

:27:59.:28:02.

That's really exciting. It's happening tomorrow. Is it too late

:28:02.:28:08.

for school tolz get involved? This is the International Year of

:28:08.:28:12.

Chemistry 2011. Tomorrow is the big cool, everyone's doing the

:28:12.:28:15.

experiment. The Royal Society of Chemistry is running it. We'll have

:28:15.:28:19.

information on our website. Just get involved and be a chemist for

:28:19.:28:22.

the day and find out what it feels like to contribute to that global

:28:22.:28:27.

experiment. I think it's wonderful. We need more kids to get into the

:28:27.:28:32.

sciences to look after our planet. Yeah. We need them to protect the

:28:32.:28:36.

planet and find our fuels. everything. Thank you Lucy and Zoe.

:28:36.:28:40.

Good luck with tomorrow. It will be a great day. And as well br, we go,

:28:40.:28:44.

don't forget we are looking for your family news for this Friday's

:28:44.:28:50.

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