21/06/2011 The One Show

Hello and welcome to the One Show with Matt Baker and Alex Jones.

Tonight's guest was the first female to host the Radio 1

breakfast show, she presented Top of the Pops for years and now she's

Radio Dee jaiz have been in the news recently. Nobel Prize winner,

Aung San Suu Kyi said that listening to Dave Lee Travis's

radio show helped her survive years of house arrest. It's an incredibly

powerful medium. It is, very much so. She was talking about the world

service. This is an example of why we should preserve the World

Service. It's the beauty of radio, when you sit there and you're

chatting away, you forget you could be talking to one individual,

anywhere in the world and whether you're providing distraction or

comfort or sort of friendship, it's a wonderful thing that we have. I'm

amazed it's not quite the same story there, but you hear from

people all over the place. never know who is listening.

Special day tomorrow on Radio 2. You're doing an hour with Chris

Evans. Your other man. The other man. So many of them. I know! First,

Southern Cross, the UK's largest care home provider has been given

four months to reach agreement with landlords to prevent it going under.

They've taken the drastic step of cutting 3,000 jobs. Chris Jackson

has been investigating the qup for a year to find out how this will

improve standards in its 750 homes. These people all have something in

common. They were all cared for by Southern Cross and were all

featured in BBC inside out investigations in the past 12

months. Families contacted me with their

concerns of care homes across the country. Some went back to 2008

when Southern Cross began to get into financial difficulties. Even

before the staffing cuts were announced, some of the companies'

home were struggling provide adequate levels of care, like the

one where Mavis was staying. In 2009 her son reluctantly agreed for

her to go into a home. But then he received a call. They just said she

fell out of bed. Nobody knew when she had fallen out of bed. Things

got worse. Another phone call, "Your mum's on the way to

hospital." Apparently she jumped out of a chair and fell. I said

well, who saw it? "Oh, there wasn't any witnesses." Southern Cross have

admitted liability for Avis's falls and paid a settlement. I was

contacted by staff who shared their concerns about the quality of care

offered in some homes. To protect their identities we reconstructed

our conversations. They're left in loungers with the television for

hours. Sometimes they were left soiled for hours. They would double

pad. They would put a day and night pad on, so they would have two pads

for a day. The residents would be walking around in their own filth.

Southern Cross said it did not condone this type of behaviour.

our homes are resourced in a way to deliver the appropriate care to the

people who live there. The vast majority do that, there forethere's

no excuse for a home that doesn't deliver. Stroke victim Amy needed

specialist care and was resident at a Southern Cross home near

Newcastle. Her family were horrified when they discovered the

She was soiled and sat in the same sneet her clothes, which she had

sat in all day. They said they were going to try to lift her with a

hoist, but the hoist was broken. Amy was so embarrassed because,

when they went to try and lower her, the hoist stopped mid-air. She was

dangling. She started to panic. After Amy died, an inquiry upheld

complaints that in her final days she was left to deteriorate,

without medical assistance. Southern Cross have closed the home

where Amy spent her last days. According to whistleblowers, from

other Southern Cross care homes, resident's basic needs were not

always met. There are sufficient staff in our homes to meet the

basic needs of our residents. We have sufficient staff to give the

best care we can to our residents. In my original investigation,

staffing was a recurrent theme. One resident's daughter was shocked at

the level of care her father received. She told me her father

needed careful supervision, as he was prone to falls. Supervision,

which she said, he never received. I saw two people with an old man in

between them. Shuffling along the corridor, head down. As I got

closer, I saw it was my dad. His face, and his neck were just

completely black-and-blue. His nose was swollen, his lips were swollen.

He was found lying on the floor in his bedroom early in the morning

with severe bruising. The home was understaffed at the time because

careworkers were on sick leave. level of care that was given from

practically the time my father went into that nursing home was

substandard. The company that looks after 31,000 residents... Since the

original Inside Out investigations were broadcast, Southern Cross's

financial situation has deteriorated. It' nounsed up to

3,000 redundancy. This has caused even more concerns amongst some of

their staff about the level of care they can provide. The future for

Southern Cross remains uncertain. The company said that in the next

four months it will work out a solution to its financial problems.

It added that the quality of care to all its residents will be

maintained and that every resident will continue to be looked after.

Well, Southern Cross have told us that their priority is and remains

care for its 31,000 residents. Over the last 18 months the company's

management has improved monitoring and training systems across all of

it is homes and initiated a programme of business change

focused on care quality. Since the programme of change was instigated

care quality is improved, along with care ratings. 96% of outcomes

met the required government standard. We have been joined by

Nadra Ahmed who is the Chairman of the National Care Association the

Board that represents care homes. In Southern Cross's case, how can

cutting 3,000 jobs actually maintain standards? They are in a

difficult financial position. They are looking at efficiencies. They

have worked something out. One would hope that these efficiencies

that they are talking about will not be frontline staff. That is the

biggest thing. That is going to be quite difficult. We have to be

confident that the regulator will inspect to make sure that the right

number of people are caring for the right number of people. There are

good guidelines, strong guidelines, about how many care staff are

required to look after the number of residents in any given service.

We have to trust the Care Quality Commission to do their job. To make

sure the efficiencies will not have an impact. We can't just take

assurances. Best will in the world, we can't take the assurances, we

have to make sure that is what is happening. There is no shortage of

people that require care, why are these care homes struggling to stay

afloat then? There is a major issue here about the government policy,

rightly so, that people, who want to stay at home, should be

supported at home. So, what's happening is, people are being

supported at home longer and longer. By the time they get into the care

home, their needs are very much more complex. We are talking about,

you know, really what - the type of people that stayed in long stay

geriatric wards many years ago. That cost a lot of money. It was a

cost cutting measure to do this. Care at home isn't cheap at either.

We musn't get away from that. I think the commissioners are now,

which is the local authorities, are trying to find the cheapest form of

care that they can. That is why we are getting into this trouble. By

the time they get into the care homes, they are not placing, that's

the issue. What is your reaction to that fill snm what would you like

to say to the residents of Southern Cross care homes and their families.

There will be a lot of people out there? My immediate reaction was

where was the regulator and Care Quality Commission, the

whistleblowers, what were they doing? I would like to say, there

are hundreds of thousands of people being looked after by dedicated

staff, in very good care facilities. We musn't forget that. The problem

is, when something like this happens, we should take the

opportunity to put things right. The Minister for Social Care, needs

to get off his, you know, his fence and start to take action. The

regulator needs to start inspecting properly, going in, face-to-face

inspecting, not going through paper chases. The commissioners, who are

commissioning the services, the local authorities, they need to

make sure that they are commissioning good quality services,

not just the cheapest. Absolutely. That is the problem. Thank you very

much. We know that your husband is colour blind? He. Is he used it as

an excuse for years for his dress sense. We will come to that later.

You would love to know what life looks like through his eyes? I want

to know what he sees. A colour blind one show viewer Kira

Thorogood contacted us and set Marty Jopson that exact challenge.

Have a look. Don't adjust your television. This is what the world

might look like if you were colour blind. Post boxes, the same colour

as grass. Red apples the, the same as green apples. Is this tomato

ketchup or chocolate sauce? million people in Britain have some

form of colour blindness. What exactly is colour blindness? How do

you know if you've got it? 15-year- old' Kira Thorogood's colour

blindness was spotted at primary school. This drawing of her mum say

it is all. Mum, what colour are your eyes? Green. These are the

right colour, as you see it? They are. When you saw it, you were

shocked, to say the least. Is this a problem for you? I can't pick my

own clothes. When I go on holiday without mum she has to colour code

my suitcase. I can't see rainbows as other people say them or a

robin's red breast. Her colour blindness won't stop her driving

when she is old enough, but certain jobs will be off limits. I want

wanted to be a coastguard, but I can't do that. She is unusual

because it's rarer for women to be colour blind than men. Only one in

100 women are colour blind. For men, the figure is 1 in 12. Certain eye

conditions can affect our ability to differentiate colours. For most,

colour blindness is genetic. The colour blindness gene is carried on

the X chrome zone. Men have only one, they only need to inherited

one gene to be colour blind. Women, who have two X chromosomes, must

have it on both, if they are to be affected. That is rare. If you are

a man and inherit a colour blind gene you will be colour blind. If

you are a woman and you inherit one colour blind gene, your vision will

be normal. We have come to this hospital where Kira Thorogood will

do a series of tests. There are different types of colour blindness.

Red /green is the most common. You could be blue/yellow. In rare case

ka -- cases you can't distinguish any colours at all. How did we do?

You have average discrimination. What you are looking for is for the

line to follow a circle. That is pretty good, actually. Right. How

did she do 1234 --? This is very different. This is what would be

coloured a protanomoly, a defect in colour, can't tale difference

between red and greens. Scientists John Dalton studied colour

blindness in the 18th century. He became aware he was seeing colours

differently to others. He noticed that to him, pink flowers appeared

the same colour as the blue sky. He reckoned there might be a blue

coloured fluid inside his own eyeball distorting the colours he

saw. When he died, at his own request, his eyeball was removed,

cut open to see what was inside. No blue fluid was found. So, the cause

of colour blindness remained a mystery. We now know that in the

back ever our eyes are millions of cells that detect light and colour.

The colour sensitive cells are called cones, there are three types

that react to red, green and blue. If one or more of these is faulty,

or missing, it results in colour blindness. Kira Thorogood has a

significant defect in her red cones, that is why she can't distinguish

between red and green. There is currently no cure for colour

blindness. Gene therapy is one promising technique that scientists

are developing. It is a long way off. You can have a mild form of

colour blindness and not realise it. 40% of colour blind school levers

are una aware. We got tested for colour blindness at school.

Nowadays test aren't routine. If you are worried or curious your

local opticians will be able to help. Does that make everything

year clearer? 2 does. He dresses Nelly in the morningings. She comes

in, pink, red, orange and brown. I think, well done, you did a good

job, in a patronising way. We have a shot of him with a lovely shirt.

That I think is down to colour blindness, isn't it? He got better.

I love him. I like that shirt. is not a bad one. There are worse.

That is a good one. You have grown up on our screens. Do you feel more

at home or radio or do you like the mix? I love the radio. It's so

intimate. You really are talking one-to-one. Also, you don't have to

do your hair and make-up. Go in your PJs. I did do it in my PJs.

All to do with fake tan. I love radio. It's fabulous. I'm loving

Radio 2. Big day Thompson. All changing about, difficult DJs and

different slots. A 12 hour celebration of all things Radio 2.

Everybody has their favourite shoes on BBC Two. There are lots of other

shows that you might not goat hear. Amazing shows in the evening. They

have jumbled all the presenters up. All the different radio stars and

mixed everybody up. They placed everybody with different people.

You get a little taste of all the different types. I think 11.00 am

you have Johnny Walk we are Sounds of the '70s verses the Sounds of

the '60s. At noon Chris and I are doing '80s verses '90s. He is

I'm an 80s girl. Chris, I'm taking him on. Watch out Evans. I have

killer tunes up my sleeve. 6pm, Terry Wogan, the ultimate Radio 2

chap, is presenting with jewels Holland, featuring Jamie Cullum,

Paul Jones and some of the guys from the big band night as well. It

should be fabulous. All in aid of getting more listeners and more

listeners. Radio 2 is one of the biggest stations. 14 million

listeners. Do you ever worry it might be the end of local radio?

don't think it can be end. We need local radio. Brighton, I often tune

in, you need to know local news and what's going on in your area. Also,

you switch, change the dial, have a bit of this and that. You need

Diversity in broadcasting. I don't think Radio 2 is killing local

radio stations. There's a problem with commercial radio because

commercial are taking over the programme content because of

advertising revenue. We need as many radio stations as we can,

though raid yoi two -- Radio 2 is great! It stounds great. Now then

Raymond Blanc, Tony Christie and David Starky have shared memories

with us through our series Live & Kicking. Tonight as Barbara

Dickson's turn. This is going to be good.

# Oh, so good # Oh, so fine

# Isn't it madness # Save us now.

My relationship with my hair, all my life, has always been a

nightmare. I've always wanted hair that I haven't got. I even used to

iron my hair. It meant you had straight hair from the ears down,

but the top was like a dand lion cloblg, very fetching. (clock) I

sprayed this product all over my head. I had no idea it was a tin of

peroxide. My hair went hideous peach colour,

so I had to go through a very long time of having my brown hair with

hair that colour on the end. It was absolutely horrendous.

I was born in Dunfermline in Scotland in September 1947. I had

an amazing childhood. It was a very idyllic sort of time. My mother,

who was very musical naturally, used to play music all the time at

home. She'd play records. She'd listening to the radio, so there

was always some kind of musical background when I was growing up.

This used to be the biggest treat ever for myself and my brother

Alastair. My dad used to come in on a Friday night and give us both a

bar of Fry's Chocolate Cream. Anything with chocolate was... I

think possibly it wasn't long after rationing had stopped. It would

have been considered really quite something to be given that. I can

still remember now what it tasted like. It's been years since I've

tasted this. I absolutely loved it. These are breakfast rolls and they

remind me of working in a baker's shop. It was the first job I ever

had. I got 27 shillings a week for that. For me, that was a massive

amount of money. We sold donuts and chocolate eclairz! Chocolate

eclairz, of course, really old fashioned, fantastic cakes. They

were big! You know a chocolate eclair was about a foot long,

When I was 14, 15, I was completely bonkers with Paul McCartney, like

every other girl virtually in the country. He's a proper musician.

He's a proper player and writes songs and sings and, you know, so,

I think I had rather good taste. Pretty good taste.

Oh, wow, look at this! When I was a child I wanted to become a teacher.

If I had not failed by 11-plus I wouldn't be sitting here today,

talking about my life. I left school thinking, it's been a

disaster. It wasn't a disaster at all. But I viewed it that way when

I was 16. I went into the Civil Service, started almost immediately

singing, because my talent always lay as a musician. There was no

doubt about that. What do you think? This goes with the specs,

doesn't it? Very studious. You'll have massive ups and massive

downs, and it will all be all right in the end. I think that that's

No Elaine Paige in the box. We were doing a great duet. We have some of

your memories in this. Three items here. The first one is this. It's a

typewriter. My dad! He worked in his office at night. He would write

late into the night, when he was writing TV shows or the books. The

sound of the typewriter, I always knew everything was all right.

- on we go with this. Lego! I love it. Look at the delight on your

face. I know. My son is incredible. It took me nearly two years to

finish the Death Star with him. We did it. It's what we do together.

He's incredible. He made Norman a stage of Norman on stage DJing out

of Lego for Father's Day on Sunday. It's stunning. Brilliant. You can

take that home. Can I? Woody will be made up. I'll try not to break

it on the train. Do you know what this is? No. Unroll that.

college of the One Show to certify that Zoe Ball has been awarded A-

level English literature - yes! Dad, I did it! Only 23 years later. I

never got my English literature. I got an A-level in boys.

LAUGHTER Nothing wrong with that. Let's put

that to one side. Is that something you would like to resit? Yeah, I

was thinking of going back to college. I probably have to start

at GCSE level because I haven't written aness yay for so long.

Hopefully one day I would love to do a degree. When you opened that,

you said, "Dad I've done this." Having a dad like yours, the

scientific genius he is, you must know your acids from alkalines.

yes. Lucy Siegle has gone back to school to take part in the biggest

chemistry experiment the world has ever seen.

I've escaped from the city for the day, out in the British countryside

by a lovely lake. But I'm not here for a picnic, oh, no. I'm here for

science and so is this lot. We're here to take part in the world's

biggest ever chemistry experiment. It's research into the state of the

planet's water. So we're taking samples from a lake here in

Stevenage. We're measuring the pH of this lovely lake. We put an

indicator into the water and we measure whether it's acid or a base.

It's not just here, is it? It's everywhere. Everyone all over the

globe is doing it. They're feeding their results into a website. We're

going to collect all that data. get real lay noied when people say

chemistry is boring. When you're out here it's really fun. It's fun

getting stuck in. I've been doing data handling. I felt I played a

really important role. The results will help global scientific

research, especially into the protection of water-dwelling

creatures, such as amphibians. We to theed up the results. It's

official - the water here has a pH level of... 7.4! Good work, guys. I

want to check, after today's experiment, who wants to be a

chemist? Me! That's a good result. Great work there. What are they

doing with all the data? It's actually really exciting, because

the biggest global experiment. It's not just a few kids doing it.

They're going to upload it from every country, 50 countries,

hundreds of thousands of children, all uploading their pH levels onto

the internet. Then the boffins create a global interactive map.

There are already some results up. This is where it is very important

because this is a massive research base for scientists. It will help

inform them about wildlife protection, pollution, you know,

this is humanity's most precious resource. Every kid that

contributed to this experiment has helped to create that database.

That's really exciting. It's happening tomorrow. Is it too late

for school tolz get involved? This is the International Year of

Chemistry 2011. Tomorrow is the big cool, everyone's doing the

experiment. The Royal Society of Chemistry is running it. We'll have

information on our website. Just get involved and be a chemist for

the day and find out what it feels like to contribute to that global

experiment. I think it's wonderful. We need more kids to get into the

sciences to look after our planet. Yeah. We need them to protect the

planet and find our fuels. everything. Thank you Lucy and Zoe.

Good luck with tomorrow. It will be a great day. And as well br, we go,

don't forget we are looking for your family news for this Friday's