Episode 7 Cowboy Trap


Episode 7

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Transcript


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We're travelling across the country

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and exposing some of Britain's worst building bodges.

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They just left us in the lurch, in a big mess.

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Cowboy builders ruin people's lives

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and they could be in a town near you.

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The biggest concern I had was the live,

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active wires which were hanging down from the ceiling.

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And with a little bit of help from our good guys,

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we're going to turn those nightmare projects into dream dwellings.

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You have your own house, and then to have something like this

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done to it, it is very heart-wrenching, you know?

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Remember, eyes and ears open and take on board all my top tips

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in the hope that it will keep you out of the Cowboy Trap.

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Today, Cowboy Trap has travelled north of the border,

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to Edinburgh, capital of Scotland.

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Edinburgh is a World Heritage Site, boasting its own castle,

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a Royal Mile and the National Gallery.

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It has its fair share of wonderful statues

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with decoration added by the local birds.

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Edinburgh has got everything you'd expect of a modern city

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and much more.

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It's got four universities, five theatres,

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two football teams - Hearts and Hibs -

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and it's even got two towns, an old one and a new one,

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and a cracking castle as well.

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But there's something else it's got...

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the odd cowboy builder or two.

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I'm here today to meet two unlucky victims of one of them.

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Housewife Archana Goyal and her husband, Pankaj,

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who works as a registrar at the local hospital.

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Archana and Pankaj met in 2003 when they were still living in India.

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I remember the very first date was...

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I used to have a bike, and we went out....

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I went out to pick her up,

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and that's how we had arranged to meet up,

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and we went to a small restaurant.

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'And then my parents went down to his house,'

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just to meet his family, and his family said,

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"No, no engagement, we want them married," and within three days,

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we got married of... the parents meeting each other.

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The Goyals moved to the UK so Pankaj could pursue his dream

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of completing the diploma of membership

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of the Royal College of Physicians.

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Archana and Pankaj have two children - Rishi, 4, and Urvi, 6.

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But it's been difficult for the Goyal family

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to settle into a routine,

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because Pankaj's medical training requires him

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to travel all around the country.

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The Goyals were concerned that their constant moving

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was preventing their daughter from forging long-term friendships

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and settling down into school life.

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They decided it was high time they put their roots down

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and set up a family home.

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And they've lived in Edinburgh long enough

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to realise that it's a great place to live.

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The Goyals started their house hunt in 2011, and it wasn't long before

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they found a place they liked in the East Craigs district of Edinburgh.

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They put in an offer which was accepted

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and they finalised the purchase of their first home in November 2011.

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We were all very excited,

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because this was the first time we had bought our own house,

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and there was a feeling of security, that my family will have a base.

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You know what it's like when you buy a new property.

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Your head is full of hopes and dreams for the future.

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And not long after moving in, the Goyals decided

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they wanted to completely refurbish the kitchen and bathroom.

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They also wanted to overhaul the central heating system

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and have a complete rewire too.

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The improvements were basically meant to enhance

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the quality of life for both ourselves and our kids.

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Archana and Pankaj found a builder through an online service

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and contacted him by email in late 2011, asking for a quote.

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The builder was Polish and didn't speak great English,

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but his assistant acted as a translator.

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Archana was impressed by their demeanour and attention to detail.

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He was rated highly by the reviews left on that website.

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And he had his own website, which was quite presentable.

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He sounded very promising.

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And maybe because of the presentation of him - he was

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wearing proper building clothes, not just formal clothes or something.

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He looked as if he knew the job. So, he instilled some confidence in us.

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Here's a tip. If you want to use the Internet to research builders,

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be careful, be very careful.

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Anyone can build a website.

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Reviews and even photos can be fabricated.

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Only use websites run by organisations

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offering Assured Trader schemes.

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And, if you do find a builder that way, still do your research.

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Speak to previous clients and check the builder's work.

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Archana and Pankaj were quoted £8,500 to cover labour costs

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and materials for the central heating and loft boarding.

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It was proposed the Goyals would supply the materials

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for the kitchen and bathroom refurbishments.

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The Goyals agreed, but then the builder dropped a bombshell

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by demanding £5,500 before he started.

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You know, I'm always suspicious

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when a builder asks for a chunk of money up front

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before the work has even begun.

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Established and reputable tradesmen won't do this,

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because they will have accounts with various builders' merchants.

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If your builder hasn't got this arrangement, ask yourself why.

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Better still, ask THEM why.

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The pushy builder got his money, and work commenced.

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But within a week, Archana was unhappy with the lack of progress.

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They took quite a lot of breaks.

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They were out smoking in the back garden.

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They started leaving around 3:30, 4:00.

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They would be out of my property by then.

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The whole kitchen and under the stairs there,

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it was full of their tools,

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so there was no space for us to move or anything.

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And, to be honest, because of that,

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I really felt an outsider in my own house.

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The Goyals also suspected

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the builder didn't know what he was doing

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when it came to fitting the new central heating boiler.

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He kept looking at the handbook.

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I questioned him, and he said he was certified back home,

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but he was not certified in Scotland.

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He was asking us questions, and we were querying him,

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which he was not able to answer properly.

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The builder was clearly a novice.

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The Goyals' central heating was out of action for three weeks

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in the middle of winter,

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while he tried to work out how to fit the boiler.

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During the main winter period of December and January,

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the first two weeks, we didn't have any central heating.

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And it wasn't only the boiler that caused consternation.

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The builder then said he couldn't find the stopcock

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to enable him to carry out the work on the plumbing.

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So Archana called in a Scottish Water engineer.

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The builder wasn't happy.

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He said to me, "Why are you calling him now?

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"We've been into the job three weeks.

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"You should have called him before."

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I said, "Before, you told us that you knew where the stopcock was.

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"Now you've told me you don't know,

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"so I'm just calling the engineer to help you out."

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The engineer immediately pointed out the stopcock.

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It was right outside the front door!

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He says to me, "Mrs Goyal, if your plumber doesn't know

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"where the stopcock is, it's time to change the plumber."

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You know, the Goyals' build was becoming a farce,

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and the builder's behaviour was becoming a joke.

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In fact, he would have been better off

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playing it for laughs at the Edinburgh Fringe.

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But the Goyals did not see the funny side of it.

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After all, they had paid him almost £5,500,

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and the job was still far from done.

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Everything come to a head in mid-January,

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when the builder and his assistant demanded more money.

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They claimed they needed a further £1,000 for labour costs,

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but Pankaj refused to pay until he was provided

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with a Gas Safe Certificate for the works carried out

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on the central heating.

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He was quite angry,

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he was pressurising us, saying, No, no,

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we need to pay the money, we owe him the money.

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I started shaking, because he was loud, he was aggressive,

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there was no way we could even communicate with him.

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It was quite threatening, because he was quite a big guy,

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and there were three of them in the house,

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and I said, "I'm not paying you any more money

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"till you finish all these jobs

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"and at least give me the gas certificate."

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They said, "We are taking our tools."

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I said, "Just let them go, Pankaj,

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"just let them go."

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On the way out, this scoundrel played

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a really dirty trick on the Goyal family.

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He was so, so mean.

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He actually came back, disconnected my cooker,

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I was upstairs, and he went out shouting,

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"Cooker, cooker, that's all they want, cooker!"

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Not surprisingly, Archana was traumatised by what had happened.

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I've gone through a lot of anxiety,

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I've had periods of stress...

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For quite a few days, I would not leave my children out of sight,

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I was following them everywhere and I felt very threatened

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that they should come back.

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It's not surprising Archana felt so stressed -

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how could she cook for her two young children

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with her old cooker ripped out and the new one disconnected?

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To make matters worse, her house looked like a building site,

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with unfinished work and materials lying everywhere.

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The dream was becoming a nightmare, no doubt about it -

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we were hoping to create a small family house

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where kids are happy

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and have their own room.

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To have your own house and then to have something like this

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done to it, it's very heart-wrenching.

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After the builder left, Mrs Goyal was understandably concerned

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about the quality of the work,

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so she called in a qualified electrician

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to conduct an Electrical Installation Condition Report,

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and the results were quite shocking.

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The electrics report, which was given to me,

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states the house as dangerous, all the electric work as dangerous.

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The biggest concern I had was the live electric wires

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which were hanging around from the ceiling as well

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as the switches were hanging, they were not even fixed to the wall.

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Archana also arranged for an official gas work inspection.

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It turned out the builder wasn't registered with Gas Safe,

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so the work he'd carried out was illegal.

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The inspector said the boiler was potentially lethal

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and should not be used.

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What was happening was whenever the boiler was switched on,

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the immersion gases were coming back into the house.

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I've come across enough cowboy builders in my time

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to realise that they don't just mess with your property,

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they mess with your head too.

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And in this case, the Goyals have lost all confidence

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in ever finding a trustworthy builder again,

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but I'm going to reinstate that confidence,

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because we're going to get good guys in, that are local,

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to put this job right, but before then, I need to find out more

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of how they got into this mess in the first place.

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-Aha!

-Hi, Clive.

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-You must be the Goyals.

-Yeah.

-Hi, I'm Clive.

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-Now, I hear you've had problems with cowboy builders.

-Yes.

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So I hope you don't mind, you're going to be Goyals on film,

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if that's all right? Do you mind showing me around, the problems?

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-Please come in.

-Let's have a look.

-Please.

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'I'll catch up with Archana and Pankaj later.

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'Meanwhile, I'm going to investigate the disaster zone.'

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Oh, yeah!

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Well, looking at this, straightaway,

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the first thing that hits me coming into the kitchen is the disruption.

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How can Archana prepare meals in here, with junk all over the place?

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Kitchen carcasses, cabinets, shelving units...

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this is a prime example of how a cowboy builder

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can wreak havoc in your home.

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The first thing that comes to mind is the electrical safety aspect,

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and where the downlighters are, we've got cables popping through,

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and I'm hoping, hoping,

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that these aren't live,

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because I don't know if you can see there,

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but there's actually cable,

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there's certainly tips of bare copper there.

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This is a little power tracer pen -

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all it does is it tells me whether there is actually live voltage

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going through those cables, so let's check it out.

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If it lights up red...

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Ah! Which it has,

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it's clearly red,

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so that tells me that there is live...those cables are live.

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Now, they're hanging down in three of the four holes

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that have been cut away for downlighters,

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and I would imagine that some of these cables

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that have been turned back in on themselves

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are also in the same sort of condition.

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This needs addressing and it needs addressing fast -

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it's not a way to be leaving a kitchen.

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From dangerous voltage to absolutely revolting.

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The pipe from the toilet hasn't been boxed in -

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it goes straight down the kitchen wall.

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Yuck!

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I want to get out of this kitchen calamity as soon as possible.

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My next port of call, the fuse box.

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This is a 1950s house -

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if the builder hasn't changed the fuse board

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to handle all this new wiring, we've got a problem.

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Look at that, that's a really old board.

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I reckon this was the one they've bought off Noah's boat sale.

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You see there? They're all rewirable cartridges.

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What they've got inside are these little pieces of fuse wire.

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And these days, the stresses and strains on electricity,

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because there's more demand, you've got big freezers,

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you've got big tellys, more lighting, etc, etc,

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this is way outdated and needs updating to proper breakers,

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and, of course,

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17th edition regulations it needs to meet as well.

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So that is definitely going.

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So far, so bad. Time to check out the bathroom.

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Cables again down here - there's loads of 'em.

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You know, this here is flexible ducting

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and that's been designed, I would imagine,

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for the extractor fan, a ceiling extractor to go in there,

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but I'd like to know where that is actually ending up,

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because you get loads of them. Loads of these cowboy builders

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will just terminate them into the loft space,

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without actually venting them outside.

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And the venting in the loft space is a disaster.

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I'm not going to set foot into the loft,

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because I'll end up going through the ceiling,

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and that's the last thing the Goyals need, the pickle they're in.

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And it's about to get worse. When it comes to central heating,

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a proper engineer uses either microbore or 15 ml pipes -

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he doesn't weld different diameter pipes together...

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but this guy has.

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Originally, it would have been microbore in this property,

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and what he's done, he's then put a bit of 15 on,

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and it's at these junctions here,

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where you're going to get lots of problems

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with it furring up. You're going to have to keep putting in

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a particular chemical to keep these pipes clean.

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It's not clever.

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'I've seen enough.

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'Now I want to find out what it's been like for Archana and Pankaj,

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'seeing their dream renovation fall apart.'

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The anxiety is very deep. No denying.

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It's not about, actually, the poor building work that they do,

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it's actually how they affect you as people.

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We started blaming each other, also,

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and the worst is when you have a builder come in,

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and he says to you, "It's all your fault,"

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you feel so bad inside, because

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nobody wants to be in a position like this.

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We didn't have any family, no friends to rely on,

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nobody to say, "Hey, bro, can you come and help me fix my thing?"

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or "Can you come and give us support?" We didn't have anybody.

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We're all, you know, sincere, hard-working families...

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nobody deserves it.

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'No kidding, but at last the Goyals' luck has changed.'

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We want to make you smile again, and no more tears.

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-Sorry!

-No more tears - we don't want any more tears, you understand?

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Wipe them away, so that they're gone for good, all right?

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-Apart from tears of joy - this is what we want, tears of joy.

-Yeah.

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-Is that OK?

-Yeah, yeah.

-What would you like us to do?

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What would you like us to do?

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We are predominantly looking at the kitchen and the bathroom,

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if you could help us to get it refurbished.

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A habitable kitchen

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and a bathroom that doesn't look like a building site.

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Not too much to ask for after you've forked out over £5,500, is it?

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I can't wait for the good guys to put this right.

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But first, I want to hear the thoughts

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of independent building surveyor Ken Donald.

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What is your opinion on what you've seen and what the problems are?

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The first reaction to coming in here is astonishment

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at the debris...or the construction materials that are lying around,

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and I understand that it's been like this for a number of months.

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'That astonishment turns to horror

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'when one looks at the electrical installation

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'and the loose ends and the uneven work that's been done,'

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and you start worrying seriously about the safety

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of the occupants in that situation.

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Not just in here, in the kitchen, but in the bathroom as well.

0:18:070:18:09

I always ask you guys for a mark out of 10,

0:18:090:18:12

so I need a mark out of 10, Ken, if you don't mind.

0:18:120:18:16

I can't give this more than 1 out of 10, Clive.

0:18:160:18:18

1 out of 10? You know what, I think that's generous.

0:18:180:18:20

I've got to be honest, I think 1 out of 10's generous.

0:18:200:18:23

-Safety is the paramount consideration...

-Of course.

0:18:230:18:26

..and the builder left this in a very unsafe condition.

0:18:260:18:29

'Ken's nailed it.

0:18:300:18:31

'Safety comes first, especially with kiddies about.

0:18:310:18:34

'I dread to think what could have happened if we hadn't got involved.'

0:18:340:18:39

It's now time for me to cordon off this area,

0:18:390:18:42

declare it a disaster zone, and only myself and the good guy builders

0:18:420:18:46

can get past this Cowboy Trap tape.

0:18:460:18:48

'And hey presto, here they are.

0:18:490:18:51

'Local builder Bruce Collie and his Collie Squad.

0:18:520:18:57

'And I've got one simple question for the big man...

0:18:580:19:01

'I cannae wait to ask him.'

0:19:010:19:04

Just tell me what your plan is to put things right

0:19:040:19:07

and get their dream back on track.

0:19:070:19:09

We'll strip out all the electrics,

0:19:090:19:11

-put a new complete ring circuit in the kitchen.

-OK.

0:19:110:19:14

We'll run it back to the new board,

0:19:140:19:16

-17th edition board, consumer unit.

-Yes.

-And everything'll be tested.

0:19:160:19:20

We can have a safety inspection certificate as well, can't we?

0:19:220:19:25

Oh, yes, everything gets tested and you have the certificate.

0:19:250:19:29

The next thing is the heating. Unfortunately,

0:19:290:19:32

they've run pipes in behind a plastered wall,

0:19:320:19:34

no coverings over that whatsoever.

0:19:340:19:36

Bruce and his boys have to sort the bodged bathroom too,

0:19:360:19:41

so the Goyals are chipping in to help get it done.

0:19:410:19:45

They haven't been able to have a shower for six months in there,

0:19:450:19:48

which is incredible, when you think about it, a family of four.

0:19:480:19:51

-Oh, yes, absolutely.

-It's just hard to comprehend.

0:19:510:19:54

How long do you think it's going to take you to do that job, Bruce?

0:19:540:19:57

We're looking for our team to complete this within two weeks.

0:19:570:20:00

A fortnight to fix this? I cannae believe it!

0:20:010:20:06

Can Bruce produce the renovation of the Goyals' dreams?

0:20:060:20:10

Only time will tell.

0:20:100:20:13

I'm back in Edinburgh,

0:20:190:20:21

where the Goyal family's dream of setting up home

0:20:210:20:24

was left in chaos by a cowboy builder,

0:20:240:20:26

who left their home looking like a building site.

0:20:260:20:31

Archana and Pankaj found their Polish builder

0:20:310:20:33

on the Internet, but it was a case of from Warsaw to eyesore,

0:20:330:20:38

but our good guys sprang into action,

0:20:380:20:40

and I've come to see if they've saved the day.

0:20:400:20:43

The Goyals have given me access all areas

0:20:430:20:46

as I take a sneaky peek at our fella's handiwork.

0:20:460:20:50

Oh, I tell you what, before I go inside,

0:20:530:20:55

have they replaced the fuse board?

0:20:550:20:59

Oh, yes, look at that! Now, I can get excited about fuse boards -

0:20:590:21:03

I understand if you don't - but that is vital to this house.

0:21:030:21:07

Loving that!

0:21:070:21:09

I nearly blew my fuse when I saw the dangerous electrics

0:21:090:21:12

the cowboy left behind, but now,

0:21:120:21:15

my karma is much calmer. See what I did there?

0:21:150:21:18

Hey, French doors are on. Simple again, but ooh, la, la!

0:21:190:21:23

It looks so different in here. I tell you what, it's amazing.

0:21:230:21:27

The first thing that jumps out at me is,

0:21:270:21:29

you remember that soil pipe that was just exposed there?

0:21:290:21:32

That's been encased behind these wonderful carcasses and doors,

0:21:320:21:36

great kitchen cabinets - it looks so fantastic.

0:21:360:21:39

You've got laminate floors, skirtings on,

0:21:390:21:42

walls are painted, great downlights,

0:21:420:21:44

you've got lovely LED, uber-modern,

0:21:440:21:46

and then a great centre fitting too.

0:21:460:21:49

It just looks spanking!

0:21:490:21:50

Now, the thing is as well, Archie can now move around in here

0:21:500:21:53

and cook as she likes, invite guests in,

0:21:530:21:56

great place for the kids to be, and I think

0:21:560:21:59

very important is, I've already spoken about the fuse board,

0:21:590:22:02

so the electrics have been done, loving that,

0:22:020:22:05

the fact that they're safe really excites me,

0:22:050:22:07

and I've got to tell you, right now,

0:22:070:22:09

this is the proverbial chalk and cheese.

0:22:090:22:14

Yes! What a difference a skilled builder makes!

0:22:140:22:18

Now on to the bathroom.

0:22:180:22:20

This suite is sweet!

0:22:200:22:24

It's hard to describe, you know,

0:22:240:22:27

I always get...my breath gets taken away when...

0:22:270:22:31

you've left behind an awful bathroom

0:22:310:22:34

and now you see this, it's so uber-modern.

0:22:340:22:37

Just loving the spa bath...

0:22:370:22:42

the units, fan in place,

0:22:420:22:44

great downlights, wonderful shower.

0:22:440:22:47

Flooring, walls...

0:22:470:22:49

..loving the detail behind the shower as well,

0:22:510:22:54

and I've got to be honest with you, I need to press the button.

0:22:540:22:58

Relaxez-vous.

0:23:010:23:03

A Jacuzzi in a bath. Now THAT'S bubble-icious!

0:23:030:23:08

But do I not like the devastation our cowboy caused?

0:23:080:23:12

Look at what it was like before our fellas stepped in!

0:23:120:23:15

We've gone to considerable lengths

0:23:170:23:19

to give the cowboy a right to reply,

0:23:190:23:20

so we can hear his side of the story.

0:23:200:23:23

But he hasn't responded to any of our phone calls or letters.

0:23:230:23:27

I want to hear the Goyals' thoughts on this,

0:23:270:23:30

before I show them their new kitchen and bathroom.

0:23:300:23:33

How do you feel about that, the fact that he hasn't come back?

0:23:330:23:37

I'm not surprised, because the way he left my house that day,

0:23:370:23:41

because he knew there was electrical work happening next week,

0:23:410:23:44

he just ran on the Saturday before.

0:23:440:23:47

So not surprised at all. You saw it for yourself, it was a mess.

0:23:470:23:53

A mess is putting it mildly,

0:23:530:23:55

and the real worry is that this cowboy is still out there.

0:23:550:24:00

His website is still alive

0:24:000:24:02

and it still claims all the good things he can do

0:24:020:24:05

and it has lovely pictures of bathrooms and kitchens etc,

0:24:050:24:09

and he's still got his profile on the website

0:24:090:24:14

from where we hired him, and it's not down,

0:24:140:24:17

it's not been taken down or anything.

0:24:170:24:19

I can't emphasise it enough - use the web if you must,

0:24:190:24:23

but if you want to avoid this kind of catastrophe,

0:24:230:24:26

do your background research.

0:24:260:24:28

The Goyals learned their lesson the hard way,

0:24:280:24:31

but now it's my opportunity to give them something to smile about,

0:24:310:24:34

and I can't wait!

0:24:340:24:37

What I want to do is to take you on a grand tour if you like.

0:24:370:24:41

-How excited are you about that?

-Oh, we're very excited.

0:24:410:24:45

We want to be back... We want our house as a home again.

0:24:450:24:49

Exactly, because you enjoy cooking so much as well,

0:24:490:24:52

you want a nice kitchen to be able to work in and show off.

0:24:520:24:56

First, I want to show Archie and Pankaj

0:24:560:24:59

their new state-of-the-art bathroom.

0:24:590:25:02

It was an eyesore - it's now a sight for sore eyes.

0:25:020:25:07

-Are you ready?

-Yes.

-Yes.

-Let's go.

0:25:070:25:09

Go in. Ta-da!

0:25:110:25:13

Oh, wow!

0:25:130:25:16

-Oh.

-This is amazing.

0:25:160:25:19

-What a difference!

-Yes, it is. Incredulous.

0:25:190:25:23

It's just superb. I mean, compared to what it was before...

0:25:230:25:27

It doesn't feel like mine - it's as if I've gone on holiday!

0:25:270:25:32

-So just looking around and loving the units...

-Yeah.

0:25:320:25:34

-Of course, you're loving the...

-I'm just waiting to try it.

0:25:340:25:38

Well, you will wait till we've gone, won't you?

0:25:380:25:41

-Yeah.

-Of course, beautiful shower too.

-Yes.

0:25:410:25:44

-The whole thing, what do you think, Pankaj?

-Oh, it's excellent.

0:25:440:25:47

They have done the place completely.

0:25:470:25:50

They've really used the material very well.

0:25:500:25:54

It's fantastic, it looks great.

0:25:540:25:56

-Press that middle button.

-Wow!

0:25:560:25:59

I think the kids will be just amazed.

0:25:590:26:04

The kids! You mean, you!

0:26:040:26:07

-You're going to love that. Absolutely.

-Yes.

0:26:070:26:10

-It really does look a million dollars now, doesn't it?

-Yes.

0:26:100:26:13

There's no doubt about it.

0:26:130:26:15

So the bathroom gets the thumbs up,

0:26:150:26:18

but how will the new kitchen go down?

0:26:180:26:21

Come and check this baby out.

0:26:210:26:25

Wow!

0:26:250:26:27

It was literally falling off. Wow!

0:26:290:26:32

-It's lovely.

-That's fantastic.

0:26:320:26:36

Is this now a working kitchen that you could really enjoy being in?

0:26:360:26:42

It'll be a pleasure to be... It is a pleasure.

0:26:420:26:45

Look at it. It's just amazing. I'm loving the units,

0:26:450:26:49

-the cooker, hood, everything looks so clean, great floor now...

-Yeah.

0:26:490:26:54

-..all the walls, the lights, everything in.

-Yes.

0:26:540:26:57

Is it everything you dreamed of?

0:26:570:26:59

-Yes, I think that's how we visualised it, yes.

-Yeah.

0:26:590:27:02

And it's great to see, you know,

0:27:020:27:05

-all the material we put in as you dreamed of it.

-Yeah.

-It's amazing.

0:27:050:27:09

Now, the thing is, it's not just about what you can see -

0:27:090:27:12

on this occasion, it's about what you can't see.

0:27:120:27:15

Obviously, all your pipework that you wanted to be

0:27:150:27:18

put back in 15 ml, that's all now in, in copper,

0:27:180:27:22

your electrics, being sorted, it just looks amazing on the outside,

0:27:220:27:27

and all the things that are on the inside are so functional as well,

0:27:270:27:31

-that you can't see, but are benefiting you.

-That's true.

0:27:310:27:34

That puts our mind at ease, and we can relax and enjoy our lives.

0:27:340:27:39

-Happy Archie?

-Very. Indeed. Very.

0:27:390:27:43

Yes, it's fantastic, it couldn't be better.

0:27:430:27:45

-It's been lovely to meet you.

-Thanks, Clive.

0:27:450:27:47

-Absolute pleasure.

-Yes.

0:27:470:27:48

-I'll leave you to have a look around.

-Thanks.

-See you again soon.

0:27:480:27:51

Bye now. Cheers, guys!

0:27:510:27:53

'What a top couple

0:27:530:27:54

'and what a fantastic result! I'm on cloud nine, I can tell ya!'

0:27:540:27:58

There's another happy ending to a villainous Cowboy Trap tale,

0:27:590:28:04

and the Goyals' dream is now well and truly back on track.

0:28:040:28:07

And remember, the good guys are out there,

0:28:070:28:10

you've just got to do your research. And as for those cowboy builders,

0:28:100:28:13

look out, because we're on your trail!

0:28:130:28:16

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