Episode 8 Cowboys and Angels


Episode 8

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When a crisis strikes your home...

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How can I help?

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I've got a bit of an emergency.

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..or you want major work done.

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Who do you trust?

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I feel so stupid.

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You need one of the good guys.

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But you don't always get them.

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Oh, my goodness!

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You don't ever think it's going to happen to you.

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We'll hear the stories of devastation

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and despair left behind when building work doesn't go to plan.

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I don't want to look out here. I end up in tears.

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And we'll tell you how to avoid becoming a victim yourself.

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You have always got the safety net of the building inspector.

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But most tradesmen are there to help.

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We'll follow the response teams who are there for you 24 hours a day...

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It's a nightmare.

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Just have to make sure you don't fall through the ceiling.

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..seven days a week.

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I think we'll have to pull this out.

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It probably would have burn the house down while they slept.

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From plumbers to roofers, electricians to locksmiths,

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we meet the men and women who help you out in your hour of need.

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Coming up, we all need a roof over our heads. But not one like this.

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In all my days in the business, I have never seen anything like this.

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Plus, 20 families will be caught short at this block of flats

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if Ken can't get to the bottom of their sewer problem.

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I've just give it one more try because of the conditions.

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And, when Graham's girlfriend has a bath,

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their downstairs neighbour has a shower.

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Just as she was getting out of the bath last night

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we got a knock on the door from the people downstairs.

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And they said there was water pouring through the roof.

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If you're taking on a big building project, you need to know what

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you're doing. And if you don't, you need to hire someone who does.

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And even then, it's a good idea to make sure

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you're around to keep an eye on things.

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But it's not always that easy.

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Especially if your own job takes you away from home a lot,

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as sales executive Alex Kenyon found out.

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Alex, from Huddersfield, and his girlfriend, Sue,

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were hoping to move in together.

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Doing up his home was meant to give them

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a dream start to their joint new life.

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The plan was for a two-storey extension,

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nearly doubling the size of the house. Blimey!

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She must have more clothes that my missus!

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Alex chose a builder who had

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done work for him previously on some rental properties he owns.

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He put in a new kitchen, he created stud walls, he put

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in a new bathroom, and his work was fairly good for that, I must say.

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It was done on time and on the money.

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The builder quoted him £50,000 for labour

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and said he could finish the job in six months.

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Alex was to buy the materials

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and the whole job was due to come in at around £100,000.

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Every two weeks he was paid a certain amount,

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the majority of it was paid through cheque form.

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There was no contract between us,

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but in essence I had been using him for five years previous,

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and we'd never had a contract between us.

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In total over the time of the build, Alex handed over £36,000.

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But only began to realise something was wrong

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when the project ran over by two months.

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He knew the foundations had been passed by the local building

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inspector, and believed his builder was getting all subsequent

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work signed off, too.

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But Alex travels abroad with his work,

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so he wasn't on hand for much of the time as the job got under way.

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As a result, he got a real shock

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when he returned from a business trip.

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You see, to my mind, nothing had been done.

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He would say, "Well, I've had problems with this,

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"I've had problems with that".

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After 11 months, the roof needed to be completely taken down,

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at that point I had completely had enough of the builder.

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I fired him.

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Alex found a new builder, Dean James,

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and asked him to look at the roof.

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Dean said it was the worst job he'd seen in 40 years.

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And told him to call in the building inspector.

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Alex rang me to say that the building inspector had

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said more or less what I said

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and would I take over the job?

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Dean agreed.

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But when he started to tackle the roof,

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he discovered a host of other problems.

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When we took the roof covering off we could see down the cavities

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and they were absolutely chock-a-block with masonry.

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We got the building inspector out again, we needed to try

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and clean the cavities out, which we did.

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But we couldn't get in to do it properly, so that left us

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with no alternative really but to start taking the outer

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skin of the extension off, which was all the stone.

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Which put at least another six or seven weeks on the job.

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And we've took out well over half a tonne of mortar

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and rubble out of the cavities.

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The new builders then found a drainpipe hadn't been bridged.

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It had been smashed up! The result was flooding in the cellar.

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Alex and Sue's dream home together seemed to be moving further

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and further away.

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Every time we took a different step to put one thing right,

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we opened up a different can of worms.

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And it just started spiralling out of control, really.

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Homeowner Alex was horrified.

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The floodwater just kept going up and up and up and up. Dreadful work.

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Alex made a home video of the poor workmanship.

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A little late maybe,

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but well worth doing if you need to take legal action later.

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As you can see here, the roof has been stripped back.

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It had to be stripped off because it was absolutely abysmal.

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All that there, all that has got to come completely down.

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It looks very nice. He's done it wrong.

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He's considering taking action against the original builder,

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but has yet to do so. He wanted to wait until everything is finished.

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But he's made sure he has plenty of photographic evidence of the work.

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I've come to Huddersfield to meet Alex and hear the rest of the story.

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-Hello, Tommy, love. How the devil are you?

-I'm very good, thanks.

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-Come on in.

-Thank you.

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-It's a bit rough, the weather today, isn't it?

-It most certainly is.

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It's been nearly two years since the work first began and,

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since that time, Alex has had to live with a building site

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and the worry of how to put it right.

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Plus, he's had to postpone his plans to set up home with his partner.

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Dean and his team are putting it right,

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but there's still a way to go.

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-Oh, this is nice.

-This is it.

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-Lovely.

-Yeah, it looks the bee's knees, eh?

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It has been a very stressful time.

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The reason for this whole project was so Alex

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and his girlfriend could be together.

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Instead, they are living 17 miles apart.

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Now, the fact that this has become quite extended,

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this completion date, is she anxious to get in?

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To be fair, she's been very good, actually.

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She can see how he stressed that I originally was.

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I would anticipate it will be ready in about two to three weeks

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and then she will be moving in.

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-Wonderful.

-Yeah.

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Alex was away working during some of the building period.

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But not all of it.

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-You weren't living here, were you?

-Living here, yes.

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Obviously you've still got all your muck and dust,

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you've still got, you know, the aggravation.

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Well, let's hope that will be over soon.

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But I want to understand exactly what went wrong.

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Have you got any pictures of the work that he'd done?

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Yeah, most certainly.

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It's worse than I could ever have imagined.

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And later, we'll get to grips with just how dangerous the

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consequences could have been if Alex hadn't called a stop to the build.

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-What happens if one of these slabs hits you?

-You're dead.

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Excuse the pun, but you are stone dead.

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Blocked sewage pipes cost the water industry

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tens of millions of pounds each year.

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Mainly because we put things down our loos

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and sinks that we shouldn't.

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It's up to drainage specialists like Ken Cattanach to sort it out.

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Today he's been called to a block of 20 flats in Hertfordshire,

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all affected by a major obstruction which has caused

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waste water to rise to street level.

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So, it's probably a blockage,

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but we won't find out until we lift the manhole.

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The problem was spotted by Brian, who lives in the building.

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I discovered it this morning, there was

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an excess of water running down the drive here.

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So I realised we had a problem.

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Brian fills Ken in on the details.

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Can you show me the problem?

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Yeah, we had a blocked drain this morning,

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I noticed the water was coming up through this manhole cover here.

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There's a bit of a smell around.

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So, I wondered if you could come along and unblock it for us.

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Yep, it should be OK.

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Just get the manhole lifted and then we can see where the problem is.

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Ken's first task is to investigate the manhole serving

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the entire block.

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It's situated on the private access road belonging to the flats.

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Phew! You can smell it!

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Ken needs to remove the manhole cover fully,

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but he already thinks he knows what's wrong.

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Unfortunately a lot of the packet things of toiletries that you

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buy say that you can flush them down the toilet, they do

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go down the toilet, but they don't go down the pipes.

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Builds up and you soon get yourself a blockage.

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One last heave.

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And what he reveals is enough to make you heave!

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Oh, my goodness!

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That looks a major problem.

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But Ken is confident.

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Does that look a big job?

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It shouldn't be, if it's what I'm thinking it is.

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We should clear it fairly quickly.

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Ken gets to work with pipes and hoses.

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Well, the blockage I believe is in what we call the trap.

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And I'm trying to punch through the blockage with the jet.

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But it seems he spoke too soon

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when he told Brian it could be a simple job.

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It's not going as quickly as I hoped it would, put it that way.

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He's been working away for more than an hour,

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and sewage is beginning to spill onto the access road.

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If he can't fix this soon, 20 families are going to come

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home from school and work to find mucky waste all over their driveway.

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And no-one will be able to use their bathrooms.

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Normally the drain should go straight out to the street with what

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is known as an interceptor, which is a trap, and I can't find it.

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And there is another problem...

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He isn't sure the blockage is actually under the road

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belonging to the flats.

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It could be under the main road.

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I'm hitting the blockage where the movement was outside the boundary.

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So, technically, it now becomes a water board job, if I can't...

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I'll just give it one more try because of the conditions,

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but it's very marginal as to exactly where it is.

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Generally, the water company is responsible for the water

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mains in the ground

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and the pipe work leading up to your property boundary from the mains.

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In most cases,

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it's your responsibility to maintain the supply pipe.

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This is the section of the service pipe from the boundary

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of your property, usually where the water meter

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and stop valve are, into the property itself.

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If you need your drains jetted, it can cost between £80 and £100.

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Ken is dedicated to his job and he's not the type to give up.

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What I've said to Brian is that I'm going to give it one more go,

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because the blockage appears to be right on the perimeter

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of the property.

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If it doesn't go, I'm going to have to say to him

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he's going to have to call the water board.

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If he tells them it's overflowing spillage,

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they should be out within a few hours.

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It's nearly 4 o'clock and time is of the essence.

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Ken makes it his mission to solve the problem.

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Yes!

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Yes!

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Triumph.

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You don't know what a lovely feeling that is.

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It's a cold day, but I'm sweating. That was hard work.

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It's all due to wipes.

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Facial wipes, baby wipes and toilet cleaning wipes

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are responsible for 75% of all sewer blockages.

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They may flush down the loo, but often snag further along the drains.

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I've put disinfectant in the tank and I'm going to clean this area.

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It's a real mess, but Ken is used to it.

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I haven't got a very good sense of smell, believe it or not.

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It might be a bit of luck in my favour there.

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It has been one of his more difficult call outs.

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The trouble with a blockage being

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so far from the last manhole meant I had to use a lot of water to

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get the jet and hose down to it and that's why we had so much spillage.

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That was a pretty well packed drain.

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He gives the area a final wash down.

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You know, my wife never gives me a cuddle

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when I walk in through the door.

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And I don't know why.

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Ken is glad he stuck with it

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and shifted the blockage for Brian

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and the rest of the flats' residents.

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I was fighting with it,

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I was getting worried when she started to overspill.

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I felt there was something there and it just needed a lot of hard work.

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I kept at it and she went. And, yeah, that's when I was happy.

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Your heart jumps up.

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I'm going to recommend that we put a camera down

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and take a look to see if there is an interceptor, if there is,

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expose it and that will save a lot of trouble for them in the future.

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Back in Huddersfield, I'm visiting Alex Kenyon, who wanted

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a large two-storey extension so his girlfriend

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and their two dogs could move in with him.

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He used a tradesman who had done smaller jobs for him

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in the past, but he wasn't able to keep an eye on the work

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because he was often away on business trips abroad.

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The relationship with the builder broke down when he went way over

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time and the local council's building inspector

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condemned the work.

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The new roof and outer wall had to be taken down.

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Alex sacked the builder, but had already handed over £36,000.

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A new builder has taken over the job

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and, 20 months on from the start, it's about a month off completion.

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Alex is considering taking action against the original builder,

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but has yet to do so, waiting until everything is finished.

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But he has compiled photographic evidence of the work.

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-This is the first picture.

-So this is new work, with old stone.

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-That's correct.

-And we've got a spirit level and it looks to me

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like that's out about 25 mill.

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By that being out of plumb means big problems elsewhere.

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The repercussions further down the line are compounded.

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Funny you should say that. So this is the next photograph.

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So this cavity should be closed and that looks a bit undersized,

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that insulation that's in there.

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Between the cavity there should be a clear gap between the cavity.

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This is cement which is actually inside the cavity.

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That looks like, towards the end of the day,

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they had some water left on the board and they've scooped it off,

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dropped it down the cavity to get rid of it.

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Yep.

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This was shockingly lazy work and way below standard.

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But it gets worse!

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Now, this is the roof.

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So as they are going up the roof, that's got three battens there,

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that's got four battens there, that's got five.

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So, if you've got all these battens, like a big thickness of battens,

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-what happens is with the weight going that way, it rolls.

-Yes.

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So all that roof will slide that way.

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-Yes, what happens if one of these slabs hits you?

-You're dead.

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Excuse the pun, but you are stone dead. That is so dangerous.

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No wonder they condemned it.

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-Is it nine lats?

-So you've got a nine-inch batten.

-Yes.

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So really, he's changing the pitch of the roof, as well.

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Because the pitch of the roof is becoming steeper,

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creating more of the danger because they're going to go.

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In all my days in the business, I've never seen anything like this.

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I'm gobsmacked.

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I've seen some dodgy work in my time, but this is prize-winning.

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This is not how you build a roof.

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The pitch of the roof refers to the amount the roof slopes as it

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extends horizontally.

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Calculating the number of trusses or rafters you need

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and where to put them is a serious and complicated business.

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Many new homes now rather use pre-fabricated trusses,

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but you must get the calculation right or,

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when you come to put the tiles on, it won't work.

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As Alex's builder found out.

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If he had got it right,

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he would been able to simply fit the tiles to single battens all the

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way up the roof because the angle on the pitch would have been correct.

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Like this one.

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Instead, he came up with a downright dangerous alternative that

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would have come crashing down if someone had sneezed!

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I can barely stand to hear any more. But of course, there is more.

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-What's that?

-Is it the RSJ?

-That's an RSJ.

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This roofing felt is a new type of felt, it's a breathable felt.

0:17:530:17:56

So you don't have to put any vents in the roof.

0:17:560:17:59

When you've got a great big RSJ piercing it,

0:17:590:18:02

that really undermines the whole validity of the roof.

0:18:020:18:06

-He's cut these around the steel!

-That's right.

0:18:060:18:08

I've never seen anything like that. Never.

0:18:110:18:14

Gordon Bennett! This guy was a right plonker.

0:18:140:18:18

I would say that he probably didn't start off to illegally take

0:18:180:18:22

money as a confidence trickster.

0:18:220:18:24

I just think he bit off more than he could chew.

0:18:240:18:26

I just think that he took it for granted that he was going to get

0:18:260:18:30

more money out of you and this would go OK, but he set out wrong,

0:18:300:18:34

and once you set out wrong, you're in trouble.

0:18:340:18:37

He may not have started out to defraud,

0:18:370:18:39

but Alex paid him more than £35,000.

0:18:390:18:43

And paid again after the work all had to be redone.

0:18:430:18:47

This all comes back to who you hire to do the build.

0:18:470:18:51

Just because someone has done smaller jobs for you doesn't mean

0:18:510:18:54

they are capable of taking on a huge project.

0:18:540:18:57

They could be taking on too much.

0:18:570:19:00

So check their experience and credentials and remember,

0:19:000:19:03

it's horses for courses.

0:19:030:19:05

But I reckon Alex knows that now.

0:19:050:19:08

So let's have a look at where he is with the build.

0:19:080:19:11

So what was the price from the new company to do the work?

0:19:110:19:17

So far they've just hit 50k in labour costs.

0:19:170:19:21

And you had to pay the original contractor...

0:19:210:19:23

Yes, the original contractor, he was paid in excess of 35,000.

0:19:230:19:26

So, I would anticipate the total cost of when it's finished,

0:19:260:19:29

including labour, materials, around 135 to 140.

0:19:290:19:34

-Oh, that's big bananas.

-It's a decent tickle, love.

0:19:340:19:38

And your stress levels, how have they been?

0:19:380:19:40

-Initially, they were through the roof.

-You're going a bit grey!

0:19:400:19:43

I'll have you know, to be honest, those are highlights I put in.

0:19:450:19:49

-Like mine, yeah.

-Yeah, yeah.

0:19:490:19:51

But they've made a nice job - it looks really good now.

0:19:510:19:53

I really am a bit of a fan of this sort of style of build anyway.

0:19:530:19:56

-I love natural stone.

-Yeah.

-And I think it looks terrific.

0:19:560:19:58

Yeah, they have done a fantastic job.

0:19:580:20:01

Alex is still trying to decide what action

0:20:010:20:03

he should take against his original builder.

0:20:030:20:06

We've been in touch with the council and they tell us

0:20:060:20:08

they are very interested in meeting up with your original contractor

0:20:080:20:14

and the fact that he didn't comply with building regulations.

0:20:140:20:17

-So, there may be some action taken on that.

-OK, smashing.

0:20:170:20:21

And we've also been in touch with the original contractor to

0:20:220:20:26

-give him the right to reply. And so far, we've heard nothing.

-Right, OK.

0:20:260:20:31

We're not surprised by that.

0:20:310:20:32

It's not a shocker, I've got to be honest with you.

0:20:320:20:35

If Alex takes on a build again,

0:20:350:20:37

he'll have more knowledge of how to handle major works.

0:20:370:20:40

I won't make the same mistakes I made here again.

0:20:400:20:43

But it is a steep learning curve,

0:20:430:20:45

the main thing is that it's been put right, and it's been done correctly.

0:20:450:20:48

-And you can get on with your life.

-I can basically get on with my life.

0:20:480:20:51

-All right, thank you very much for coming.

-It's been a real pleasure.

0:20:510:20:55

Alex certainly did learn the hard way.

0:20:550:20:59

If you can't be on site regularly,

0:20:590:21:01

you really must hire an experienced project manager.

0:21:010:21:05

It could save you money in the long run.

0:21:050:21:08

But make sure you see the building inspector

0:21:080:21:11

sign off personally at each stage of the work before you part with money.

0:21:110:21:15

In London, plumber John is on his way to deal with a mystery leak,

0:21:250:21:29

from the bathroom of one flat to the kitchen of another below.

0:21:290:21:33

It's already shorted out the electrics downstairs

0:21:330:21:36

and both householders are worried.

0:21:360:21:38

-Hello.

-How are you?

0:21:390:21:42

Graham rents the upstairs property.

0:21:440:21:47

My girlfriend took a bath last night and the night before.

0:21:470:21:51

Just as she was getting out the bath last night,

0:21:510:21:53

we got a knock at the door from the people downstairs.

0:21:530:21:56

And they said that there was water pouring through the roof.

0:21:560:21:59

Which isn't ideal for them.

0:21:590:22:01

-It seems to be when the water is draining out of the bath.

-Right, OK.

0:22:010:22:04

It doesn't seem to happen when the shower runs, which is strange.

0:22:040:22:07

OK, I'll take a quick look and see what's going on.

0:22:070:22:10

John needs to investigate. But there's already a problem.

0:22:100:22:14

So, normally what we do is take the bath panel off,

0:22:140:22:17

have a look underneath there, just check out the pipes.

0:22:170:22:19

Unfortunately this bath panel is completely tiled,

0:22:190:22:22

so it's not going to be that straightforward.

0:22:220:22:25

He decides to start with the flat below instead.

0:22:250:22:28

It was last night that we first noticed that it was dripping

0:22:280:22:32

water, which is a bit weird.

0:22:320:22:33

Fortunately,

0:22:330:22:35

there doesn't seem to be any damp or anything like that as of yet.

0:22:350:22:37

Is all right if I have a quick peek just

0:22:370:22:39

so I can work out exactly where that is?

0:22:390:22:42

Downstairs tenant Jacob shows John the water's point of entry.

0:22:420:22:47

So, the water was dripping down here on that wall

0:22:470:22:50

-and just kind of coming out.

-Right, OK.

0:22:500:22:53

So not a vast volume straightaway

0:22:530:22:55

but just a couple of drips to begin with?

0:22:550:22:57

Yeah, two nights ago, it was dripping, and as we originally

0:22:570:23:00

got in contact with the landlord last night, it got worse.

0:23:000:23:03

So it shorted out your electrics.

0:23:030:23:05

It has obviously hit some wiring above the ceiling, then.

0:23:050:23:08

So I need to run a few things and see what

0:23:080:23:10

happens down here before we possibly have to take a hammer to the tiles.

0:23:100:23:14

-Fair enough.

-Is that OK?

-Yes, cool.

-Perfect. Brilliant, thank you.

0:23:140:23:18

But will the tests reveal the cause of the leak?

0:23:200:23:23

First John tries running the bath and then filling it.

0:23:230:23:26

Just let that water out and then we'll go downstairs and see

0:23:280:23:30

if anything is coming out.

0:23:300:23:32

But the water has mysteriously stopped dripping through

0:23:320:23:35

the ceiling.

0:23:350:23:37

Lower floor tenant Jacob is concerned about the dangerous

0:23:370:23:40

mix of water and electricity.

0:23:400:23:42

It can start fires.

0:23:420:23:45

See, the electric shorting is a bit freaky.

0:23:450:23:47

So, if it doesn't get sorted...

0:23:470:23:51

God knows where the water is going, so...

0:23:510:23:53

That's probably going to be even more expensive to sort out.

0:23:530:23:58

If you have water leaking onto light fittings or other

0:23:580:24:00

electrical appliances, turn that circuit off at the mains board.

0:24:000:24:04

If you're not sure which circuit it is, then

0:24:040:24:07

turn off everything via the main switch and call in an expert.

0:24:070:24:11

And to stop the leak, turn off the water at the stopcock.

0:24:110:24:14

Plumber John is really scratching his head over this one.

0:24:150:24:19

Despite his best efforts, there is

0:24:200:24:22

still no sign of leaking water in the kitchen.

0:24:220:24:25

There's only one thing for it.

0:24:250:24:26

I think I'd best phone the landlord and see what he wants us to do.

0:24:280:24:31

Because I don't want to cause any unnecessary damage.

0:24:310:24:34

Hi, Oliver, it's John here.

0:24:350:24:37

I'm at your property at the moment checking out this

0:24:370:24:39

leak that's coming from the bath.

0:24:390:24:41

The issue that we have is obviously

0:24:410:24:43

the tiles around the bath panel aren't accessible,

0:24:430:24:45

they don't come off.

0:24:450:24:46

So, for us to...

0:24:460:24:49

Yeah, is that OK, yeah? Fine.

0:24:490:24:52

OK, speak to you soon, take care.

0:24:520:24:56

The landlord is happy for us to take some tiles off

0:24:560:24:58

to see what's going on, so we'll do that now.

0:24:580:25:00

With the landlord's permission secured,

0:25:020:25:04

John can get cracking and remove some tiles to try and have a look.

0:25:040:25:08

This is one of the reasons why,

0:25:140:25:16

when you've got a new bath being installed, you should always have

0:25:160:25:19

access provided so that, if there are any leaks or you want to

0:25:190:25:22

change the taps, then you can get to it without having to cause damage.

0:25:220:25:26

Now he can get his head under the bath to have a good look,

0:25:260:25:29

it's clear to John why water is escaping.

0:25:290:25:32

The overflow pipe, which is up here, has become disconnected.

0:25:320:25:36

So as soon as the water fills up in the bath and is released,

0:25:360:25:39

it's coming straight out of the overflow pipe onto the floor.

0:25:390:25:43

And that's the reason why, when they were just using the shower,

0:25:430:25:47

there wasn't enough volume of water for it to be

0:25:470:25:49

forced up the small pipe.

0:25:490:25:51

So we're going to reconnect this overflow,

0:25:510:25:53

test it and that should hopefully be problem solved.

0:25:530:25:56

For householder Graham, it's a revelation.

0:25:580:26:01

Did you try and fix that?

0:26:010:26:03

That thing, since I moved in, has been falling out.

0:26:030:26:05

So it must have been screwed into that.

0:26:050:26:08

Yes, as that screws in, it comes a bit of rubber

0:26:080:26:11

in between the bath and this and that's what creates the seal.

0:26:110:26:14

And that hadn't happened, so.

0:26:140:26:16

And there doesn't seem to be a seal here for that.

0:26:160:26:18

A quick trip to a DIY shop, and he's got the part he needs.

0:26:180:26:22

John fits a new seal and then attempts to fit the overflow

0:26:260:26:29

back on, but it's tricky with such limited space to work.

0:26:290:26:32

Going to crawl back into my hole now.

0:26:320:26:35

Try that one again.

0:26:430:26:44

This is why I need an apprentice.

0:26:500:26:53

He doesn't have one.

0:26:530:26:54

So Graham steps in.

0:26:540:26:56

Yeah, that should be all right now. Thank you.

0:27:020:27:04

I'll have to give you a discount otherwise, if you help!

0:27:040:27:07

Another test and he's done.

0:27:080:27:11

All done.

0:27:130:27:15

So I've put a new rubber seal on it,

0:27:150:27:17

put it back, tested it, it's all running fine.

0:27:170:27:19

-Thanks a lot.

-All the best.

0:27:190:27:22

John gives Jacob the good news.

0:27:220:27:24

-It's all been fixed now.

-Cheers, mate.

-Perfect, all the best.

-Thanks.

0:27:240:27:29

Graham is delighted with John's work.

0:27:290:27:32

I think it's really important to get a quick response,

0:27:320:27:34

without that, who knows what state the flat downstairs would be in.

0:27:340:27:38

I mean, they had water through the walls, wallpaper coming off.

0:27:380:27:40

So, yeah, the rapid response by both our landlords

0:27:400:27:43

and the plumber has been absolutely fantastic.

0:27:430:27:46

Any one of us could be in a situation such as we've seen today.

0:27:540:27:57

Whether it be an emergency in our own home,

0:27:570:27:59

or falling foul of rogue workmanship.

0:27:590:28:02

So take note of my top tips and hopefully it'll be home sweet home.

0:28:020:28:05

Alex has very nearly finished the work on his house extension.

0:28:080:28:12

And Sue is moving in any day now.

0:28:120:28:14

The couple are looking forward to life together

0:28:140:28:17

with lots and lots of room.

0:28:170:28:18

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