Episode 2 Fake Britain


Episode 2

Matt Allwright investigates the con men trying to get their hands on your money. Featuring a look at counterfeit mattresses being sold across the UK.


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Transcript


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Welcome to a world where nothing is as it seems.

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Welcome to Fake Britain.

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-Police!

-SHOUTING

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-Get down! Get down!

-Get on the floor now.

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Put your hands behind your back now.

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Here at the Fake Britain house,

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we'll reveal the fakes that are flooding the market,

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conning people like you and me, and making money for the criminals.

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We'll investigate the fraudsters who are selling us something

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that isn't real and could be dangerous,

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and we'll help you avoid falling for a fake.

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Today on Fake Britain,

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the fake mattress that won't leave you with a spring in your step...

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I'm guessing that is supposed to be my memory foam.

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I don't think there's any memory in that.

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..the fake laser pens causing havoc in the sky and on the ground...

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I was shining it around and this blur just came into my eye.

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There's a hole in his eye from the laser pen.

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..the fake airport valet service

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that took one man's car for a joyride...

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The way that they were driving - quite easily killed somebody

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or had a serious accident.

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"If you want to get a good night's sleep,

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"get a good mattress," so many people say.

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And a good one can cost hundreds of pounds -

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well worth it if you think you'll get those quality 40 winks.

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But not all is as it seems in the land of nod.

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We've discovered the lengths some fakers will go to

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to sell us a fake mattress.

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We spend a third of our lives in bed

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and we spend millions each year on mattresses.

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A good double mattress can cost from £500 upwards,

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going into the thousands,

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but the fakers are giving some customers a rude awakening.

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Come on.

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Sarah Hewlett from Worcester was in need of a new one,

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and opportunity was about to knock.

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A van pulled up. He was a very nice man.

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Asked if we were interested in buying a mattress.

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Dreams mattress, looked lovely,

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and the RRP on it was 899

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and he offered it to me for 130.

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The salesman said the mattress contained high-quality memory foam

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and the label said it was made

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by a well-known British company called Dreams.

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It was a bargain. A mattress isn't the most exciting thing.

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I didn't really want to spend that much money on it.

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And to get a good-quality mattress at that price,

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I'd have been a fool not to take it.

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Sarah was particularly tempted by the memory foam,

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which moulds to the shape of your body

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to give extra support as you sleep.

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So, she bought the mattress and began sleeping on it.

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But when she showed it to a friend, he was concerned.

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He was like, "How much have you paid for this?"

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I said, "I've paid £130.

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"It's supposed to be 899."

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I said, "It's a memory foam."

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And he's like,

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"That's not a memory foam."

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Now highly suspicious of her new mattress,

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Sarah decided to seek advice online.

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Looked on the internet and then you read all the scams.

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You know, man pulls up in van,

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says he needed to off-load so he can get home.

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Every box was ticked, as in I'd been done.

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I'd been scammed on a mattress.

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So I took some photos and I e-mailed Dreams

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and I received an e-mail to say it definitely wasn't one of theirs.

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Sarah hadn't bought a high-end, memory foam mattress.

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She had, in fact, bought a fake.

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She immediately contacted the seller to return it and get a refund.

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He got quite abusive on the phone,

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said I was very wrong, that it was what he said it was.

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He wouldn't give me an address and then put the phone down on me.

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The mattress Sarah bought was labelled to look like

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one from leading bed brand Dreams.

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Mike Logue is the chief executive.

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He's furious that fakers have targeted his company's products

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and are duping customers on their own doorsteps.

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This is not just a Dreams issue, this is an industry issue

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where we have people knocking on doors selling mattresses

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and then the customers contacting us after that period

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to let us know that they've been duped.

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The problem is widespread.

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'Well, there goes the Dreams van.'

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Here, surveillance footage shows a fake Dreams van

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brazenly being driven around.

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Dreams have confirmed this is not one of their vehicles.

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These fakers are quite sophisticated.

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We refreshed our brand logo just over two years ago,

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and within three weeks, I had pictures of vans sent to me

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with our new logo on them on these fake vehicles.

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The authorities are working hard to crack down

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on the sellers of fake mattresses.

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At Enfield Trading Standards in North London,

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they recently received a tip-off

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about yet another door-to-door salesman

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thought to be selling fake Dreams mattresses.

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Karl Schultz led the investigation.

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We had a phone call from the police.

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An individual by the name of Elias Stanley

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was involved in an altercation with a resident in the area

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when he was going round trying to sell mattresses door-to-door.

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Trading Standards seized the mattress seller's van,

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which was branded with the Dreams logo.

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The police made enquiries with Dreams and they became aware

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that Elias was not an employee of Dreams Ltd

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and the vehicle was not part of the fleets.

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Elias Stanley was posing as a genuine Dreams salesman,

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when, in fact, he was a fake.

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Trading Standards were informed and they set up a trap.

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They invited Stanley to come in and collect his van.

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He turned up with his father Fred Stanley.

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They had arrived in a separate van,

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which was liveried up with Slumber Dreams,

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and they were wearing clothing with the Dreams logo on it.

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The two vans were searched

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and Trading Standards found 21 mattresses,

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all branded with the Dreams logo.

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Both father and son were arrested.

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They were essentially caught red-handed.

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they were wearing clothing with a fake Dreams logo

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and the vans were liveried up with the Dreams logo,

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when they are not employees of it.

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The mattresses had been bought unbranded

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from a budget supplier for around £75 each.

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The Stanleys then added fake Dreams labels

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and sold them on for up to £999 each,

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potentially a 1,200% mark-up.

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The pair were charged with offences under the Trade Marks Act.

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They pleaded guilty and received fines totalling £3,500.

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It's quite satisfying to know that we've removed these products

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from the market in this case,

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and that the perpetrators have been punished accordingly.

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And it's not just the Dreams brand that's being faked.

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Jessica Atkinson is director of the National Bed Federation,

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which represents the UK bed industry.

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She regularly investigates reports of fake mattresses

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and makes test purchases to try and keep one step ahead of the fakers.

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We bought this off the internet.

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It's described as a 3,000-pocket spring,

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memory foam mattress.

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Pocket springs are individually wrapped springs

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that move independently in a mattress,

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providing extra comfort.

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The more springs, the more luxurious the mattress.

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But is this one a fake?

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There's only one way to find out - look inside.

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We've opened it up and what we've discovered is

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it doesn't have 3,000 pocket springs in it.

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In fact, it's just got 644 springs.

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It's a very basic,

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lowest-possible quality pocket spring unit.

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This mattress has less than a fifth of the number of springs

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that it was advertised as having.

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What about the memory foam?

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We were told this had a luxury, deep layer of memory foam

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25mm to 50mm deep.

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Well, as you can see, it is, at best, 6mm or 7mm,

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which isn't really enough to produce any of the benefits

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which people look for when they're buying memory foam, and expect.

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The mattress is a fake, and not a very good one.

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I think this confirms that companies like this

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are deliberately misleading people

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because they know most of us are not going to cut open

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our mattresses to check.

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So, as far as they're concerned,

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getting the sale is more important than telling the truth.

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Paying too much for an uncomfortable fake mattress

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could be the least of a consumer's worries.

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Back at Dreams, Mike Logue is concerned that the sellers

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of fake mattresses could be putting people in danger.

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Let's be clear - reputable retailers do not sell mattresses door-to-door.

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There is no protection in that,

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so customers put themselves at risk buying these products.

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Some fakers have been found to be selling used mattresses

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up to ten years old,

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re-covered to look like new and then sold as genuine, high-end products.

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That is just appalling that a new cover

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would be put on an old mattress, and the health implications for that

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of people breathing, you know, during their sleep...

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For Sarah, who was duped into buying a fake Dreams mattress,

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the idea is horrifying.

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The thought of what could be on that mattress

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just doesn't bear thinking about.

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You just think of, like, bodily fluids, fleas.

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To put her mind at rest, Sarah's decided to cut open

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her fake mattress to see what's really inside.

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Springs. Not very big springs, but we have springs.

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That blue - I'm guessing

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that is what's supposed to be my memory foam.

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I don't think there's any memory in that.

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Does that look like an £899 mattress?

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Um, no.

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Fake mattresses pose another more serious safety risk.

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You can expect a genuine mattress from a reputable retailer

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to be fully fire-retardant. It's the law.

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But if you buy a fake,

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there's no guarantee it will meet the same standards.

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This is a huge issue for the consumer.

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It could be the fire-retardancy isn't there.

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It would only take one mattress that isn't fire-retardant

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to have an issue in this country and we would all know about it.

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Here on Fake Britain,

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we've seen how some fake mattresses are seriously dangerous.

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In this flammability test carried out

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by Lancashire Fire and Rescue, the genuine mattress

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on the left self-extinguished quickly,

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while the fake on the right went up in flames

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and continued to burn fiercely.

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If one of these fakes were to be involved in a house fire,

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the consequences could be catastrophic.

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Despite the potential risks, for now,

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Sarah is stuck with her fake mattress.

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I've had to keep the mattress

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because I haven't been able to afford to replace it,

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and, yeah, every time I go to bed,

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I'm, like, reminded that I've bought a fake mattress.

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This may look like a pen, but it's not.

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It's actually a laser,

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the sort that's often used for teaching or giving presentations.

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But because it's a laser, there are very strict rules

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on the strength of the beam that's being sold.

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A powerful laser is potentially very dangerous.

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The power is usually indicated on the label here,

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but these labels are being faked,

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and that means lasers powerful enough

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to cause very serious damage to eyesight

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could be on sale on a high street near you.

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Laser pens come in all different shapes and sizes,

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and when it comes to the size, they're getting bigger,

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more powerful and more dangerous.

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Johnny Marshall and his mum Angela were at a local fair

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when they saw one that Johnny wanted to buy.

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I had been asking about this laser pen

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for about the last 20 minutes.

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He has had laser pointers before. He's very curious.

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And, to be honest, when we bought it,

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didn't really think anything of it.

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Keen to play with his new gadget,

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Johnny powered it up the moment he got it home.

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I was shining it around and I shone it in my eye

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to see, like, how strong it was,

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and then, about quarter of a second later,

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I blinked and then I realised this blur just came into my eye.

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Like a purpley, bluey black spot.

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Johnny thought maybe he was just a bit dazzled by the laser pen.

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So, I left it for two days to just go away,

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but, actually, it didn't.

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Whenever I was focusing, like, maybe small writing,

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this blur just kept going over what I was focusing on

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and I kept trying to blink it away.

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But when Johnny's blurred vision didn't improve,

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mum Angela phoned an optician.

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"I've got to come in," I said. "I'll just wait."

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They were very, very good. They took some pictures

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and they said that there was a mark at the back of his eye.

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And they sent us straight to Moorfields Eye Hospital

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where I had to get it checked with the proper, like,

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computer scanner and take pictures of my eye.

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The laser pen had seriously damaged Johnny's left eye.

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There's a hole in his eye anyway.

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There will always be a hole in his eye,

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that will never disappear, from the laser pen.

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Angela thinks that things could have been a lot worse

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if he hadn't been wearing glasses at the time.

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The light was slightly refracted

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and they believe that actually could have been what saved his eye.

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If my glasses weren't that thick and strong,

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then I could actually have been blind.

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It was millimetres away from the central vision.

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Johnny now has to have regular eye examinations at Moorfields,

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a specialist eye hospital in London.

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It's cleared up a small bit,

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but we're not sure if the gap will close up

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or if it will just stay as a small blur.

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After the accident, Angela looked more closely at the laser pen

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and it became clear it should never have been on sale.

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It was labelled as being one milliwatt in power,

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which is the legal limit for laser pens to be sold in this country,

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but, in fact, it was much more powerful than that.

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The laser was a Class 3B laser.

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It's up to 500 milliwatts,

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and that's what has actually done all the damage to his eye.

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We're angry, because it was sold on a pocket-money stall. £6.

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And if it hadn't been faked, it would never have happened.

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You don't know what you're getting. There can be fake goods

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and that's what the one which damaged his eye was.

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Laser pens aren't just a danger on the ground.

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Since we last featured them on Fake Britain,

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there's been a reported spike in the number of airline pilots

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being temporarily blinded by increasingly powerful lasers

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shone into their cabins.

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Steve Landells was a pilot for over two decades.

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He's now flight safety specialist at BALPA,

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the British Airline Pilots Association,

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and he's concerned about the number of laser attacks on aircraft.

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We've seen the number of laser attacks on UK aircraft

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gradually increase over the years.

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Last year, the Civil Aviation Authority

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have told us that there were over 1,400 laser illumination events

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on UK aircraft in the UK. Now, that's more than four a day.

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In one recent incident, a Virgin Atlantic pilot

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was forced to return his New York-bound plane to Heathrow

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after a laser beam was shone in his eyes and caused retinal damage.

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The problem is, when you shine a laser at an aircraft,

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not only are you breaking the law, you're endangering lives.

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Landing an aircraft at night is a demanding manoeuvre.

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If, all of a sudden, you end up with this bright flash in the cockpit,

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then you've lost your night vision, so your only option then as a pilot

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is to hand over control to the other pilot

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in the hope that they haven't been affected as badly as you have.

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Potentially, you're putting the lives

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of everyone on board that aircraft in danger.

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Steve is concerned about rapid advances in laser technology.

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The power of the lasers is increasing so rapidly.

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A few years ago,

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the most powerful lasers were a few hundred milliwatts,

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and now we're seeing lasers well over two, three, four watts -

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50, 100, even 120 times more powerful,

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but they're still being advertised as one-milliwatt.

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Despite the nationwide crack down on the sale of powerful laser pens,

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potentially dangerous fakes

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are still widely available for sale online.

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Just going onto the internet now, here's one - a one-milliwatt laser.

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It may well be one-milliwatt,

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but it talks about military grade and ten-mile range.

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It's either super high-powered or it's one-milliwatt.

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This is a big worry. When people are buying

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what they think are one-milliwatt lasers,

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they're actually getting things that are far more powerful.

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Cheap lasers like this, which could appeal to children,

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are often more powerful than they claim to be.

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But it's not just the fakes Steve's concerned about.

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People actively seeking weapons-grade lasers

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are also spoiled for choice.

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He's managed to buy a dangerously powerful laser pen online.

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Because it's labelled and sold

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as far more powerful than one-milliwatt,

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it's illegal for anyone to sell this laser,

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but it's not illegal to carry it.

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In my right hand, I have a one-milliwatt laser.

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Now, that is deemed by Public Health England

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to be a safe level of power for a laser,

0:18:030:18:05

and this is the sort of thing you'd get in presentations.

0:18:050:18:08

That's the sort of thing that is OK.

0:18:080:18:10

In my left hand, I have something completely different.

0:18:100:18:12

Now, this is 2,500 times the power of that.

0:18:120:18:16

Now, this can injure someone - injure someone's eye -

0:18:160:18:18

at nearly a kilometre. It's a weapon and there's no need

0:18:180:18:22

for it to be available to the public.

0:18:220:18:24

Steve had the laser pen tested

0:18:250:18:27

and the results were even worse than he thought.

0:18:270:18:30

The scientist who tested it said

0:18:300:18:31

he had never seen anything quite like this.

0:18:310:18:33

It's actually a very well-made laser,

0:18:330:18:36

very long range and it has no use other than as a weapon.

0:18:360:18:40

So, actually, I disabled it

0:18:400:18:42

by taking the battery terminals out of here,

0:18:420:18:44

so this can never be used as a laser again.

0:18:440:18:46

We just kept the shell to show what is available

0:18:460:18:49

and, really, what shouldn't be available.

0:18:490:18:52

Steve's findings and his experience as an airline pilot

0:18:520:18:55

with hundreds of passengers' lives in his hands

0:18:550:18:57

is leading him to push for a change in the law.

0:18:570:19:00

So, we're looking to have a law introduced

0:19:000:19:02

that gives the police the power to stop and search,

0:19:020:19:05

and if anyone's carrying something like that,

0:19:050:19:07

we'd be looking for prison sentences.

0:19:070:19:09

When you're going on holiday, there's a lot to think about.

0:19:160:19:19

If you're flying, then parking the car at the airport

0:19:190:19:22

can be a time-consuming hassle you can do without.

0:19:220:19:25

That's why more of us are using airport meet-and-greet services.

0:19:250:19:29

Turn up, hand over the keys and your car is driven to a secure,

0:19:290:19:33

locked compound, so it's kept safe until you return.

0:19:330:19:36

But what if the company's promises are fake?

0:19:360:19:39

Do you really know what's happening to your car while you're away?

0:19:390:19:43

Richard Bone, from Reading, takes care of his car.

0:19:440:19:48

It's a nice, new Mercedes.

0:19:480:19:51

He was due to jet off on holiday

0:19:510:19:52

and needed to find a safe and reliable way

0:19:520:19:55

of dropping his car off at Gatwick Airport.

0:19:550:19:58

Richard searched online and found an airport

0:19:580:20:00

meet-and-greet parking service called Air Parking Ltd.

0:20:000:20:05

It was a very professional-looking site

0:20:050:20:07

with all the certificates all over it,

0:20:070:20:08

and it looked, really, a professional firm,

0:20:080:20:10

and that was what I was going for -

0:20:100:20:12

something that was secure and looked good.

0:20:120:20:15

Air Parking Ltd made promises on their website

0:20:150:20:18

to park customers' cars in a proper, secure car park

0:20:180:20:21

with regular security patrols.

0:20:210:20:23

Richard assumed his car would be safe.

0:20:230:20:26

One of the things we were looking for was really the 24-hour security

0:20:260:20:29

in a secure environment so we could leave our car with peace of mind.

0:20:290:20:33

So, Richard booked the service,

0:20:330:20:35

dropped the car off with Air Parking Ltd's representative,

0:20:350:20:38

and boarded his flight, thinking his car was being well cared for.

0:20:380:20:42

When he got back from holiday, there was a problem.

0:20:450:20:48

When we took the car to the airport,

0:20:480:20:50

it was nice and clean, in perfect condition.

0:20:500:20:54

When it got returned to us, it was covered in mud.

0:20:540:20:57

I was very annoyed when I saw the state of the car,

0:20:580:21:00

and actually said to the guy that was dropping it off, but he said,

0:21:000:21:04

oh, it's nothing to do with him, and just gave me the keys and left.

0:21:040:21:08

Richard was suspicious. Why would there be mud on his car

0:21:080:21:12

if it had been parked in a clean, secure car park?

0:21:120:21:15

So he decided to investigate.

0:21:150:21:17

Luckily, like many motorists,

0:21:190:21:21

Richard has a dashboard camera fitted to his car

0:21:210:21:24

for insurance purposes in case he has an accident.

0:21:240:21:28

The camera works by, as soon as you turn the ignition on,

0:21:280:21:30

it starts recording...

0:21:300:21:31

..and just keeps recording all the time you're driving.

0:21:330:21:35

The automatic dashcam had recorded everything that had happened

0:21:370:21:40

to the car while Richard was away on holiday...

0:21:400:21:43

..so he sat down and watched.

0:21:440:21:47

Looking at the chap driving out of the short-term car parking

0:21:500:21:53

at Gatwick Airport.

0:21:530:21:55

The speed's up in the top corner there.

0:21:570:21:59

It's 32mph at the moment.

0:21:590:22:02

As the meet-and-greet employee driving Richard's car

0:22:020:22:05

begins the journey back from the airport to the car park,

0:22:050:22:08

it seems he's not alone.

0:22:080:22:09

This is where he seems to be racing with the white car in front of him.

0:22:120:22:15

So, I think it is one of their other drivers,

0:22:160:22:18

and so he's kind of racing him back to the parking.

0:22:180:22:20

The two drivers are clearly enjoying

0:22:210:22:23

racing their clients' powerful cars at ever increasing speeds.

0:22:230:22:28

This is where they really start to put their foot down now,

0:22:280:22:31

and you can see the white car's sped off.

0:22:310:22:33

He's doing 70mph to catch him up.

0:22:330:22:36

As he comes underneath the bridge, he's doing 80mph.

0:22:360:22:38

And then outside the bridge and the speed now is 107.

0:22:400:22:46

Keeps speeding down the road. 110. Flying past cars.

0:22:460:22:49

117.6 as he tears down a very busy stretch of dual carriageway.

0:22:490:22:56

The man is racing at almost 50mph

0:22:570:23:00

over the speed limit in Richard's car.

0:23:000:23:03

He appears to give no thought at all

0:23:040:23:06

to either the car or the safety of other road users.

0:23:060:23:10

If he'd been caught at this speed,

0:23:100:23:12

he'd have received an automatic driving ban.

0:23:120:23:15

He's doing 84mph then down a tiny little country lane

0:23:150:23:19

with side roads and people's drives.

0:23:190:23:21

A cyclist or a horse or something like that

0:23:210:23:23

wouldn't stand a chance the way he's driving.

0:23:230:23:26

He jumps over a bridge there where the car almost leaves the road.

0:23:260:23:29

He's just driving insanely.

0:23:320:23:34

Eventually, Richard's car arrives at the apparently secure place

0:23:340:23:38

where it will be parked while he's on holiday.

0:23:380:23:41

Except it's not a secure car park at all.

0:23:410:23:44

It's a field.

0:23:440:23:45

This is advertised as secure car parking

0:23:470:23:49

with 24-hour monitored car parking area.

0:23:490:23:53

And as you can see from this shot, this is just an open field.

0:23:530:23:55

You can see there's no fencing, lighting or security whatsoever.

0:23:550:23:59

I was furious. Absolutely furious.

0:24:000:24:02

I couldn't believe someone would do this to my car

0:24:020:24:04

when I'd handed it over to them and made them responsible for it,

0:24:040:24:08

and then for them to treat my car like this was just appalling.

0:24:080:24:13

The promises the company had made on their website were completely fake,

0:24:130:24:18

but Richard wasn't the only one to have his car dumped in a field.

0:24:180:24:22

Over at West Sussex Trading Standards,

0:24:220:24:25

Officer Richard Sargeant had been receiving dozens of complaints

0:24:250:24:28

about Air Parking Ltd.

0:24:280:24:30

We had quite a few complaints coming in from consumers who had been,

0:24:300:24:34

in their mind, ripped off because they had suspicions

0:24:340:24:37

that these cars had been parked in unsecure locations.

0:24:370:24:42

Some customers suspected company employees

0:24:420:24:45

were using their expensive cars for long-haul, personal journeys.

0:24:450:24:49

Some vehicles had excess mileage.

0:24:490:24:51

We're talking sort of between 500 and 1,000 miles extra

0:24:510:24:55

over a week period.

0:24:550:24:57

In truth, customers had no idea

0:24:570:24:59

what their cars might have been used for.

0:24:590:25:01

Even worse, some cars were returned damaged,

0:25:010:25:05

and in some cases, not returned at all,

0:25:050:25:07

as they'd apparently been stolen.

0:25:070:25:09

So, Trading Standards decided to investigate.

0:25:090:25:13

They booked a car in with Air Parking Ltd

0:25:130:25:15

and fitted it with a tracking device

0:25:150:25:17

so they could see what happened after it left the airport.

0:25:170:25:20

Would the service they received live up to the claims on the website?

0:25:200:25:24

The company are parked in a location which was not far from the airport,

0:25:240:25:30

but it was certainly not secure.

0:25:300:25:32

Our officers managed to walk up to the car into this location.

0:25:320:25:36

We managed to take photographs and we were unchallenged.

0:25:360:25:40

So, anybody could walk up to the car

0:25:400:25:43

and touch it or scratch it or even break into it.

0:25:430:25:46

Trading Standards now had clear evidence

0:25:480:25:50

that the company was breaking its promises

0:25:500:25:52

about keeping customers' cars secure.

0:25:520:25:55

We went to the car park where Richard's car,

0:25:570:25:59

and countless others, had been dumped.

0:25:590:26:02

Well, this is the location the officers went to.

0:26:020:26:06

This was filled with cars parked by Air Parking Ltd.

0:26:060:26:11

This is where we found the very expensive cars -

0:26:110:26:14

Range Rovers and Audis and Mercedes -

0:26:140:26:18

which were either unlocked or they had car windows down,

0:26:180:26:23

so anybody could access them.

0:26:230:26:26

As the officers explored the site unchallenged,

0:26:260:26:28

they found something even more worrying.

0:26:280:26:31

We saw buckets filled with car keys and - surprise, surprise -

0:26:310:26:36

these were actually the car keys for the vehicles on site.

0:26:360:26:39

The keys were literally left in a bucket in the open air.

0:26:400:26:44

Anybody could walk into this field from the roadside

0:26:440:26:47

and help themselves to whatever key they wanted.

0:26:470:26:50

There was nobody patrolling the area whatsoever.

0:26:500:26:53

The claims the company were making were totally fake.

0:26:530:26:56

The directors of Air Parking Ltd pleaded guilty to eight charges

0:26:560:27:01

of misleading customers and were fined £6,000

0:27:010:27:04

and ordered to pay back another £34,000

0:27:040:27:07

under the Proceeds of Crime Act.

0:27:070:27:10

But they're not the only fake airport parking company out there.

0:27:100:27:13

Fake Britain has seen reports of fake parking companies

0:27:130:27:16

at Heathrow and Manchester Airports, too,

0:27:160:27:19

with cars left unsecured or returned with too many miles on the clock,

0:27:190:27:23

and sometimes even badly damaged.

0:27:230:27:26

The trade sector, we're still carrying on with our investigations,

0:27:260:27:29

we've still got some live cases going ahead.

0:27:290:27:31

And the detriment to consumers is significant.

0:27:310:27:34

They've got expensive vehicles

0:27:340:27:35

and they're trusting these companies to do a good job.

0:27:350:27:38

Unfortunately, that's not the case.

0:27:380:27:42

Richard clearly picked the wrong company,

0:27:420:27:44

but he's still counting his blessings.

0:27:440:27:47

The way that the company abused the car,

0:27:470:27:49

potentially could have damaged the car, but more importantly,

0:27:490:27:52

could have quite easily killed somebody or had a serious accident

0:27:520:27:55

in the way that they were driving. It was extremely irresponsible.

0:27:550:27:59

That's all from Fake Britain. Goodbye.

0:28:050:28:07

Matt looks at the counterfeit mattresses being sold across the UK, the fake laser pens that caused permanent damage to a child's eye and the fake airport meet-and-greet driver who took a car for a 117mph spin and left cars in a field.