Episode 2 Fake Britain


Episode 2

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Transcript


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Welcome to a world where nothing is as it seems.

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Welcome to Fake Britain.

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-Police!

-SHOUTING

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-Get down! Get down!

-Get on the floor now.

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Put your hands behind your back now.

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Here at the Fake Britain house,

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we'll reveal the fakes that are flooding the market,

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conning people like you and me, and making money for the criminals.

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We'll investigate the fraudsters who are selling us something

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that isn't real and could be dangerous,

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and we'll help you avoid falling for a fake.

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Today on Fake Britain,

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the fake mattress that won't leave you with a spring in your step...

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I'm guessing that is supposed to be my memory foam.

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I don't think there's any memory in that.

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..the fake laser pens causing havoc in the sky and on the ground...

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I was shining it around and this blur just came into my eye.

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There's a hole in his eye from the laser pen.

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..the fake airport valet service

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that took one man's car for a joyride...

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The way that they were driving - quite easily killed somebody

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or had a serious accident.

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..and the fake car racing harness putting drivers' lives at risk.

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You could break your neck, break your arms, legs.

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Doesn't bear thinking about.

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"If you want to get a good night's sleep,

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"get a good mattress," so many people say.

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And a good one can cost hundreds of pounds -

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well worth it if you think you'll get those quality 40 winks.

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But not all is as it seems in the land of nod.

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We've discovered the lengths some fakers will go to

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to sell us a fake mattress.

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We spend a third of our lives in bed

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and we spend millions each year on mattresses.

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A good double mattress can cost from £500 upwards,

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going into the thousands,

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but the fakers are giving some customers a rude awakening.

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Come on.

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Sarah Hewlett from Worcester was in need of a new one,

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and opportunity was about to knock.

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A van pulled up. He was a very nice man.

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Asked if we were interested in buying a mattress.

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Dreams mattress, looked lovely,

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and the RRP on it was 899

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and he offered it to me for 130.

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The salesman said the mattress contained high-quality memory foam

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and the label said it was made

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by a well-known British company called Dreams.

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It was a bargain. A mattress isn't the most exciting thing.

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I didn't really want to spend that much money on it.

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And to get a good-quality mattress at that price,

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I'd have been a fool not to take it.

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Sarah was particularly tempted by the memory foam,

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which moulds to the shape of your body

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to give extra support as you sleep.

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So, she bought the mattress and began sleeping on it.

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But when she showed it to a friend, he was concerned.

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He was like, "How much

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"have you paid for this?"

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I said, "I've paid £130.

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"It's supposed to be 899."

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I said, "It's a memory foam."

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And he's like,

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"That's not a memory foam."

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Now highly suspicious of her new mattress,

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Sarah decided to seek advice online.

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Looked on the internet and then you read all the scams.

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You know, man pulls up in van,

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says he needed to off-load so he can get home.

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Every box was ticked, as in I'd been done.

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I'd been scammed on a mattress.

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Sarah began to fear the worst, but she needed to be sure.

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I was still hoping it wasn't a fake mattress,

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so I took some photos and I e-mailed Dreams

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and I received an e-mail to say it definitely wasn't one of theirs.

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Sarah hadn't bought a high-end, memory foam mattress.

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She had, in fact, bought a fake.

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She immediately contacted the seller to return it and get a refund.

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He got quite abusive on the phone,

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said I was very wrong, that it was what he said it was.

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He wouldn't give me an address and then put the phone down on me.

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The mattress Sarah bought was labelled to look like

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one from leading bed brand Dreams.

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Mike Logue is the chief executive.

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He's furious that fakers have targeted his company's products

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and are duping customers on their own doorsteps.

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This is not just a Dreams issue, this is an industry issue

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where we have people knocking on doors selling mattresses

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and then the customers contacting us after that period

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to let us know that they've been duped.

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The problem is widespread.

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'Well, there goes the Dreams van.'

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Here, surveillance footage shows a fake Dreams van

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brazenly being driven around.

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Dreams have confirmed this is not one of their vehicles.

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These fakers are quite sophisticated.

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We refreshed our brand logo just over two years ago,

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and within three weeks, I had pictures of vans sent to me

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with our new logo on them on these fake vehicles.

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The authorities are working hard to crack down

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on the sellers of fake mattresses.

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At Enfield Trading Standards in North London,

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they recently received a tip-off

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about yet another door-to-door salesman

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thought to be selling fake Dreams mattresses.

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Karl Schultz led the investigation.

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We had a phone call from the police.

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An individual by the name of Elias Stanley

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was involved in an altercation with a resident in the area

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when he was going round trying to sell mattresses door-to-door.

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Trading Standards seized the mattress seller's van,

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which was branded with the Dreams logo.

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The police made enquiries with Dreams and they became aware

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that Elias was not an employee of Dreams Ltd

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and the vehicle was not part of the fleets.

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Elias Stanley was posing as a genuine Dreams salesman,

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when, in fact, he was a fake.

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Trading Standards were informed and they set up a trap.

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They invited Stanley to come in and collect his van.

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He turned up with his father Fred Stanley.

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They had arrived in a separate van,

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which was liveried up with Slumber Dreams,

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and they were wearing clothing with the Dreams logo on it.

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The two vans were searched

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and Trading Standards found 21 mattresses,

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all branded with the Dreams logo.

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Both father and son were arrested.

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They were essentially caught red-handed.

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They had mattresses in the back of two vans

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with fake Dreams logos on,

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they were wearing clothing with a fake Dreams logo

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and the vans were liveried up with the Dreams logo,

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when they are not employees of it.

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The mattresses had been bought unbranded

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from a budget supplier for around £75 each.

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The Stanleys then added fake Dreams labels

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and sold them on for up to £999 each,

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potentially a 1,200% mark-up.

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The pair were charged with offences under the Trade Marks Act.

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They pleaded guilty and received fines totalling £3,500.

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It's quite satisfying to know that we've removed these products

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from the market in this case,

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and that the perpetrators have been punished accordingly.

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And it's not just the Dreams brand that's being faked.

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Jessica Atkinson is director of the National Bed Federation,

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which represents the UK bed industry.

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She regularly investigates reports of fake mattresses

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and makes test purchases to try and keep one step ahead of the fakers.

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We bought this off the internet.

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It's described as a 3,000 pocket spring,

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memory foam mattress.

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Pocket springs are individually wrapped springs

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that move independently in a mattress,

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providing extra comfort.

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The more springs, the more luxurious the mattress.

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But is this one a fake?

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There's only one way to find out - look inside.

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We've opened it up and what we've discovered is

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it doesn't have 3,000 pocket springs in it.

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In fact, it's just got 644 springs.

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It's a very basic,

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lowest possible quality pocket spring unit.

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This mattress has less than a fifth of the number of springs

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that it was advertised as having.

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What about the memory foam?

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We were told this had a luxury, deep layer of memory foam

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25mm to 50mm deep.

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Well, as you can see, it is, at best, 6mm or 7mm,

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which isn't really enough to produce any of the benefits

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which people look for when they're buying memory foam, and expect.

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The mattress is a fake, and not a very good one.

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I think this confirms that companies like this

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are deliberately misleading people

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because they know most of us are not going to cut open

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our mattresses to check.

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So, as far as they're concerned,

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getting the sale is more important than telling the truth.

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Paying too much for an uncomfortable fake mattress

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could be the least of a consumer's worries.

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Back at Dreams, Mike Logue is concerned that the sellers

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of fake mattresses could be putting people in danger.

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Let's be clear - reputable retailers do not sell mattresses door-to-door.

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There is no protection in that,

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so customers put themselves at risk buying these products.

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Some fakers have been found to be selling used mattresses

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up to ten years old,

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re-covered to look like new and then sold as genuine, high-end products.

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That is just appalling that a new cover

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would be put on an old mattress, and the health implications for that

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of people breathing, you know, during their sleep...

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For Sarah, who was duped into buying a fake Dreams mattress,

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the idea is horrifying.

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The thought of what could be on that mattress

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just doesn't bear thinking about.

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You just think of, like, bodily fluids, fleas.

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To put her mind at rest, Sarah's decided to cut open

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her fake mattress to see what's really inside.

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Springs. Not very big springs, but we have springs.

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That blue - I'm guessing

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that is what's supposed to be my memory foam.

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I don't think there's any memory in that.

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Does that look like an £899 mattress?

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Um, no.

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Fake mattresses pose another more serious safety risk.

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You can expect a genuine mattress from a reputable retailer

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to be fully fire-retardant. It's the law.

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But if you buy a fake,

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there's no guarantee it will meet the same standards.

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This is a huge issue for the consumer.

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It could be the fire-retardancy isn't there.

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It would only take one mattress that isn't fire-retardant

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to have an issue in this country and we would all know about it.

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Here on Fake Britain,

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we've seen how some fake mattresses are seriously dangerous.

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In this flammability test carried out

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by Lancashire Fire and Rescue, the genuine mattress

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on the left self-extinguished quickly,

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while the fake on the right went up in flames

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and continued to burn fiercely.

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If one of these fakes were to be involved in a house fire,

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the consequences could be catastrophic.

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Despite the potential risks, for now,

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Sarah is stuck with her fake mattress.

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I've had to keep the mattress

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because I haven't been able to afford to replace it,

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and, yeah, every time I go to bed,

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I'm, like, reminded that I've bought a fake mattress.

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This may look like a pen, but it's not.

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It's actually a laser,

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the sort that's often used for teaching or giving presentations.

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But because it's a laser, there are very strict rules

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on the strength of the beam that's being sold.

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A powerful laser is potentially very dangerous.

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The power is usually indicated on the label here,

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but these labels are being faked,

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and that means lasers powerful enough

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to cause very serious damage to eyesight

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could be on sale on a high street near you.

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Laser pens come in all different shapes and sizes,

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and when it comes to the size, they're getting bigger,

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more powerful and more dangerous.

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Johnny Marshall and his mum Angela were at a local fair

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when they saw one that Johnny wanted to buy.

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I had been asking about this laser pen

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for about the last 20 minutes.

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He has had laser pointers before. He's very curious.

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And, to be honest, when we bought it,

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didn't really think anything of it.

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Keen to play with his new gadget,

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Johnny powered it up the moment he got it home.

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I was shining it around and I shone it in my eye

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to see, like, how strong it was,

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and then, about quarter of a second later,

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I blinked and then I realised this blur just came into my eye.

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Like a purpley, bluey black spot.

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Johnny thought maybe he was just a bit dazzled by the laser pen.

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So, I left it for two days to just go away,

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but, actually, it didn't.

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Whenever I was focusing, like, maybe small writing,

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this blur just kept going over what I was focusing on

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and I kept trying to blink it away.

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But when Johnny's blurred vision didn't improve,

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mum Angela phoned an optician.

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"I've got to come in," I said. "I'll just wait."

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They were very, very good. They took some pictures

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and they said that there was a mark at the back of his eye.

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And they sent us straight to Moorfields Eye Hospital

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where I had to get it checked with the proper, like,

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computer scanner and take pictures of my eye.

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The laser pen had seriously damaged Johnny's left eye.

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There's a hole in his eye anyway.

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There will always be a hole in his eye,

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that will never disappear, from the laser pen.

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Angela thinks that things could have been a lot worse

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if he hadn't been wearing glasses at the time.

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The light was slightly refracted

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and they believe that actually could have been what saved his eye.

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If my glasses weren't that thick and strong,

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then I could actually have been blind.

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It was millimetres away from the central vision.

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Johnny now has to have regular eye examinations at Moorfields,

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a specialist eye hospital in London.

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It's cleared up a small bit,

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but we're not sure if the gap will close up

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or if it will just stay as a small blur.

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After the accident, Angela looked more closely at the laser pen

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and it became clear it should never have been on sale.

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It was labelled as being one milliwatt in power,

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which is the legal limit for laser pens to be sold in this country,

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but, in fact, it was much more powerful than that.

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The laser was a Class 3B laser.

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It's up to 500 milliwatts,

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and that's what has actually done all the damage to his eye.

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We're angry, because it was sold on a pocket-money stall. £6.

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And if it hadn't been faked, it would never have happened.

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You don't know what you're getting. There can be fake goods

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and that's what the one which damaged his eye was.

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Laser pens aren't just a danger on the ground.

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Since we last featured them on Fake Britain,

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there's been a reported spike in the number of airline pilots

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being temporarily blinded by increasingly powerful lasers

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shone into their cabins.

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Steve Landells was a pilot for over two decades.

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He's now flight safety specialist at BALPA,

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the British Airline Pilots Association,

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and he's concerned about the number of laser attacks on aircraft.

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We've seen the number of laser attacks on UK aircraft

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gradually increase over the years.

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Last year, the Civil Aviation Authority

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have told us that there were over 1,400 laser illumination events

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on UK aircraft in the UK. Now, that's more than four a day.

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In one recent incident, a Virgin Atlantic pilot

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was forced to return his New York-bound plane to Heathrow

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after a laser beam was shone in his eyes and caused retinal damage.

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The problem is, when you shine a laser at an aircraft,

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not only are you breaking the law, you're endangering lives.

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Landing an aircraft at night is a demanding manoeuvre.

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If, all of a sudden, you end up with this bright flash in the cockpit,

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then you've lost your night vision, so your only option then as a pilot

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is to hand over control to the other pilot

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in the hope that they haven't been affected as badly as you have.

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Potentially, you're putting the lives

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of everyone on board that aircraft in danger.

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Steve is concerned about rapid advances in laser technology.

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The power of the lasers is increasing so rapidly.

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A few years ago,

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the most powerful lasers were a few hundred milliwatts,

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and now we're seeing lasers well over two, three, four watts -

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50, 100, even 120 times more powerful,

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but they're still being advertised as one-milliwatt.

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Despite the nationwide crack down on the sale of powerful laser pens,

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potentially dangerous fakes

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are still widely available for sale online.

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Just going onto the internet now, here's one - a one-milliwatt laser.

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It may well be one-milliwatt,

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but it talks about military grade and ten-mile range.

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It's either super high-powered or it's one-milliwatt.

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This is a big worry. When people are buying

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what they think are one-milliwatt lasers,

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they're actually getting things that are far more powerful.

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Cheap lasers like this, which could appeal to children,

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are often more powerful than they claim to be.

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But it's not just the fakes Steve's concerned about.

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People actively seeking weapons-grade lasers

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are also spoiled for choice.

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He's managed to buy a dangerously powerful laser pen online.

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Because it's labelled and sold

0:18:100:18:12

as far more powerful than one milliwatt,

0:18:120:18:14

it's illegal for anyone to sell this laser,

0:18:140:18:17

but it's not illegal to carry it.

0:18:170:18:20

In my right hand, I have a one-milliwatt laser.

0:18:200:18:23

Now, that is deemed by Public Health England

0:18:230:18:25

to be a safe level of power for a laser,

0:18:250:18:27

and this is the sort of thing you'd get in presentations.

0:18:270:18:30

That's the sort of thing that is OK.

0:18:300:18:32

In my left hand, I have something completely different.

0:18:320:18:35

Now, this is 2,500 times the power of that.

0:18:350:18:38

Now, this can injure someone - injure someone's eye -

0:18:380:18:41

at nearly a kilometre. It's a weapon and there's no need

0:18:410:18:44

for it to be available to the public.

0:18:440:18:46

Steve had the laser pen tested

0:18:470:18:50

and the results were even worse than he thought.

0:18:500:18:52

The scientist who tested it said

0:18:520:18:54

he had never seen anything quite like this.

0:18:540:18:56

It's actually a very well-made laser,

0:18:560:18:58

very long range and it has no use other than as a weapon.

0:18:580:19:02

So, actually, I disabled it

0:19:020:19:04

by taking the battery terminals out of here,

0:19:040:19:06

so this can never be used as a laser again.

0:19:060:19:08

We just kept the shell to show what is available

0:19:080:19:11

and, really, what shouldn't be available.

0:19:110:19:14

Steve's findings and his experience as an airline pilot

0:19:140:19:17

with hundreds of passengers' lives in his hands

0:19:170:19:20

is leading him to push for a change in the law.

0:19:200:19:22

So, we're looking to have a law introduced

0:19:220:19:25

that gives the police the power to stop and search,

0:19:250:19:27

and if anyone's carrying something like that,

0:19:270:19:29

we'd be looking for prison sentences.

0:19:290:19:31

When you're going on holiday, there's a lot to think about.

0:19:380:19:41

If you're flying, then parking the car at the airport

0:19:410:19:44

can be a time-consuming hassle you can do without.

0:19:440:19:47

That's why more of us are using airport meet-and-greet services.

0:19:470:19:51

Turn up, hand over the keys and your car is driven to a secure,

0:19:510:19:55

locked compound, so it's kept safe until you return.

0:19:550:19:59

But what if the company's promises are fake?

0:19:590:20:02

Do you really know what's happening to your car while you're away?

0:20:020:20:05

Richard Bone, from Reading, takes care of his car.

0:20:070:20:10

It's a nice, new Mercedes.

0:20:100:20:13

He was due to jet off on holiday

0:20:130:20:15

and needed to find a safe and reliable way

0:20:150:20:17

of dropping his car off at Gatwick Airport.

0:20:170:20:20

Richard searched online and found an airport

0:20:200:20:23

meet-and-greet parking service called Air Parking Ltd.

0:20:230:20:27

It was a very professional-looking site

0:20:270:20:29

with all the certificates all over it,

0:20:290:20:31

and it looked, really, a professional firm,

0:20:310:20:33

and that was what I was going for -

0:20:330:20:34

something that was secure and looked good.

0:20:340:20:37

Air Parking Ltd made promises on their website

0:20:370:20:40

to park customers' cars in a proper, secure car park

0:20:400:20:43

with regular security patrols.

0:20:430:20:46

Richard assumed his car would be safe.

0:20:460:20:49

One of the things we were looking for was really the 24-hour security

0:20:490:20:52

in a secure environment so we could leave our car with peace of mind.

0:20:520:20:55

So, Richard booked the service,

0:20:550:20:57

dropped the car off with Air Parking Ltd's representative,

0:20:570:21:00

and boarded his flight, thinking his car was being well cared for.

0:21:000:21:04

When he got back from holiday, there was a problem.

0:21:070:21:11

When we took the car to the airport,

0:21:110:21:13

it was nice and clean, in perfect condition.

0:21:130:21:16

When it got returned to us, it was covered in mud.

0:21:160:21:19

I was very annoyed when I saw the state of the car,

0:21:210:21:23

and actually said to the guy that was dropping it off, but he said,

0:21:230:21:26

oh, it's nothing to do with him, and just gave me the keys and left.

0:21:260:21:30

Richard was suspicious. Why would there be mud on his car

0:21:300:21:34

if it had been parked in a clean, secure car park?

0:21:340:21:37

So, he decided to investigate.

0:21:370:21:40

Luckily, like many motorists,

0:21:410:21:43

Richard has a dashboard camera fitted to his car

0:21:430:21:46

for insurance purposes in case he has an accident.

0:21:460:21:50

The camera works by, as soon as you turn the ignition on,

0:21:500:21:52

it starts recording...

0:21:520:21:54

..and just keeps recording all the time you're driving.

0:21:550:21:58

The automatic dashcam had recorded everything that had happened

0:21:590:22:03

to the car while Richard was away on holiday...

0:22:030:22:05

..so he sat down and watched.

0:22:060:22:09

Looking at the chap driving out of the short-term car parking

0:22:120:22:16

at Gatwick Airport.

0:22:160:22:17

The speed's up in the top corner there.

0:22:190:22:21

It's 32mph at the moment.

0:22:210:22:24

As the meet-and-greet employee driving Richard's car

0:22:240:22:27

begins the journey back from the airport to the car park,

0:22:270:22:30

it seems he's not alone.

0:22:300:22:32

This is where he seems to be racing with the white car in front of him.

0:22:340:22:37

So, I think it is one of their other drivers,

0:22:380:22:40

and so he's kind of racing him back to the parking.

0:22:400:22:43

The two drivers are clearly enjoying

0:22:440:22:46

racing their clients' powerful cars at ever increasing speeds.

0:22:460:22:50

This is where they really start to put their foot down now,

0:22:500:22:53

and you can see the white car's sped off.

0:22:530:22:55

He's doing 70mph to catch him up.

0:22:550:22:58

As he comes underneath the bridge, he's doing 80mph.

0:22:580:23:01

And then outside the bridge and the speed now is 107.

0:23:020:23:08

Keeps speeding down the road. 110. Flying past cars.

0:23:080:23:11

117.6 as he tears down a very busy stretch of dual carriageway.

0:23:110:23:18

The man is racing at almost 50mph

0:23:190:23:22

over the speed limit in Richard's car.

0:23:220:23:25

He appears to give no thought at all

0:23:260:23:28

to either the car or the safety of other road users.

0:23:280:23:32

If he'd been caught at this speed,

0:23:320:23:34

he'd have received an automatic driving ban.

0:23:340:23:37

He's doing 84mph then down a tiny little country lane

0:23:370:23:41

with side roads and people's drives.

0:23:410:23:44

A cyclist or a horse or something like that

0:23:440:23:46

wouldn't stand a chance the way he's driving.

0:23:460:23:48

He jumps over a bridge there where the car almost leaves the road.

0:23:480:23:51

He's just driving insanely.

0:23:540:23:56

Eventually, Richard's car arrives at the apparently secure place

0:23:560:24:00

where it will be parked while he's on holiday.

0:24:000:24:03

Except it's not a secure car park at all.

0:24:030:24:06

It's a field.

0:24:060:24:07

This is advertised as secure car parking

0:24:090:24:11

with 24-hour monitored car parking area.

0:24:110:24:15

And as you can see from this shot, this is just an open field.

0:24:150:24:18

You can see there's no fencing, lighting or security whatsoever.

0:24:180:24:21

I was furious. Absolutely furious.

0:24:220:24:25

I couldn't believe someone would do this to my car

0:24:250:24:27

when I'd handed it over to them and made them responsible for it,

0:24:270:24:30

and then for them to treat my car like this was just appalling.

0:24:300:24:35

The promises the company had made on their website were completely fake,

0:24:350:24:40

but Richard wasn't the only one to have his car dumped in a field.

0:24:400:24:44

Over at West Sussex Trading Standards,

0:24:440:24:47

Officer Richard Sargeant had been receiving dozens of complaints

0:24:470:24:50

about Air Parking Ltd.

0:24:500:24:53

We had quite a few complaints coming in from consumers who had been,

0:24:530:24:57

in their mind, ripped off because they had suspicions

0:24:570:25:00

that these cars had been parked in unsecure locations.

0:25:000:25:04

Some customers suspected company employees

0:25:040:25:07

were using their expensive cars for long-haul, personal journeys.

0:25:070:25:11

Some vehicles had excess mileage.

0:25:110:25:14

We're talking sort of between 500 and 1,000 miles extra

0:25:140:25:18

over a week period.

0:25:180:25:19

In truth, customers had no idea

0:25:190:25:21

what their cars might have been used for.

0:25:210:25:24

Even worse, some cars were returned damaged,

0:25:240:25:27

and in some cases, not returned at all,

0:25:270:25:29

as they'd apparently been stolen.

0:25:290:25:32

So, Trading Standards decided to investigate.

0:25:320:25:35

They booked a car in with Air Parking Ltd

0:25:350:25:37

and fitted it with a tracking device

0:25:370:25:39

so they could see what happened after it left the airport.

0:25:390:25:43

Would the service they received live up to the claims on the website?

0:25:430:25:47

The company are parked in a location which was not far from the airport,

0:25:470:25:52

but it was certainly not secure.

0:25:520:25:54

Our officers managed to walk up to the car into this location.

0:25:540:25:59

We managed to take photographs and we were unchallenged.

0:25:590:26:03

So, anybody could walk up to the car

0:26:030:26:05

and touch it or scratch it or even break into it.

0:26:050:26:09

Trading Standards now had clear evidence

0:26:100:26:13

that the company was breaking its promises

0:26:130:26:15

about keeping customers' cars secure.

0:26:150:26:17

We went to the car park where Richard's car,

0:26:190:26:22

and countless others, had been dumped.

0:26:220:26:25

Well, this is the location the officers went to.

0:26:250:26:29

This was filled with cars parked by Air Parking Ltd,

0:26:290:26:33

and at the time we came, this gate wasn't here.

0:26:330:26:37

It was all open, so anybody could walk in.

0:26:370:26:39

On closer inspection, there was no sign of the CCTV cameras

0:26:410:26:45

or security fencing promised by the airport parking company

0:26:450:26:48

on its website.

0:26:480:26:50

This is where we found the very expensive cars -

0:26:500:26:53

Range Rovers and Audis and Mercedes -

0:26:530:26:57

which were either unlocked or they had car windows down,

0:26:570:27:02

so anybody could access them.

0:27:020:27:05

As the officers explored the site unchallenged,

0:27:050:27:07

they found something even more worrying.

0:27:070:27:10

We saw buckets filled with car keys and - surprise, surprise -

0:27:100:27:15

these were actually the car keys for the vehicles on site.

0:27:150:27:18

The keys were literally left in a bucket in the open air.

0:27:190:27:23

Anybody could walk into this field from the roadside

0:27:230:27:26

and help themselves to whatever key they wanted.

0:27:260:27:29

The team had never seen anything like it.

0:27:290:27:32

There was no security in place.

0:27:320:27:34

There was nobody patrolling the area whatsoever.

0:27:340:27:37

The claims the company were making were totally fake.

0:27:370:27:40

The directors of Air Parking Ltd pleaded guilty to eight charges

0:27:400:27:45

of misleading customers and were fined £6,000

0:27:450:27:48

and ordered to pay back another £34,000

0:27:480:27:51

under the Proceeds of Crime Act.

0:27:510:27:54

But they're not the only fake airport parking company out there.

0:27:540:27:57

Fake Britain has seen reports of fake parking companies

0:27:570:28:00

at Heathrow and Manchester Airports, too,

0:28:000:28:03

with cars left unsecured or returned with too many miles on the clock,

0:28:030:28:07

and sometimes even badly damaged.

0:28:070:28:10

The trade sector, we're still carrying on with our investigations,

0:28:100:28:13

we've still got some live cases going ahead.

0:28:130:28:15

Traders are acting very shoddily

0:28:150:28:18

and the detriment to consumers is significant.

0:28:180:28:20

They've got expensive vehicles

0:28:200:28:22

and they're trusting these companies to do a good job.

0:28:220:28:25

Unfortunately, that's not the case.

0:28:250:28:27

Richard clearly picked the wrong company,

0:28:290:28:31

but he's still counting his blessings.

0:28:310:28:34

The way that the company abused the car,

0:28:340:28:36

potentially could have damaged the car, but more importantly,

0:28:360:28:39

could have quite easily killed somebody or had a serious accident

0:28:390:28:42

in the way that they were driving. It was extremely irresponsible.

0:28:420:28:46

All of these have been seized by Trading Standards.

0:28:510:28:55

They're cracking down on fakes across the country,

0:28:550:28:57

not only because they're illegal and are conning the public,

0:28:570:29:00

but also because many are dangerous.

0:29:000:29:03

Fake Britain followed one operation in London

0:29:030:29:05

which had some very surprising results.

0:29:050:29:08

It's early morning and we're in London.

0:29:110:29:14

Yeah, OK.

0:29:140:29:15

Trading Standards officer David Hunt is leading a crack down

0:29:150:29:18

on potentially dangerous fake products

0:29:180:29:20

thought to be on sale in high-street shops.

0:29:200:29:23

Looking for goods that are unsafe and would cause a risk to consumers.

0:29:230:29:27

We're also looking for goods that breach trademarks.

0:29:280:29:31

Fake goods is a constant battle.

0:29:310:29:33

I'm surprised at how many goods get faked,

0:29:330:29:35

and it's always changing - the styles and the brands.

0:29:350:29:38

Graham Mogg from the Anti-Counterfeiting Group

0:29:380:29:41

is particularly concerned about the safety of fake electrical goods.

0:29:410:29:45

Some of the products, especially electrical products,

0:29:450:29:47

are obviously not tested and are not as safe as the ones

0:29:470:29:50

that should be on the UK market.

0:29:500:29:52

So, we've had instances where people have injured themselves,

0:29:520:29:55

electrocuted themselves,

0:29:550:29:57

in some cases, have actually had some fatalities because of it.

0:29:570:30:00

OK, let's go and do it.

0:30:000:30:02

With the briefing over, it's time to hit the shops

0:30:040:30:07

to see if they can find any dangerous fakes.

0:30:070:30:09

David's straight into the first shop on his list.

0:30:100:30:14

You know who I am. We're doing an inspection of your premises.

0:30:140:30:16

Any goods that we find that are counterfeit or unsafe

0:30:160:30:19

are going to be seized.

0:30:190:30:20

The team immediately stumble upon an array of fake fashion

0:30:210:30:25

brazenly out on display and ready for sale.

0:30:250:30:28

Graham Mogg is pleased with the first discoveries.

0:30:290:30:32

We've found a whole range of counterfeit products,

0:30:340:30:36

from belts and accessories, phone covers, handbags,

0:30:360:30:41

clothing, shirts, T-shirts, jackets.

0:30:410:30:44

A whole range of counterfeit products.

0:30:440:30:47

So, that's 400 watches that are fake.

0:30:470:30:50

Fake Rolex.

0:30:500:30:52

And fake Chelsea.

0:30:530:30:54

But the team are going to have a look a little harder

0:30:580:31:00

to find some of the other fakes concealed in the shop.

0:31:000:31:03

-Can we just see if there's a light switch round the back?

-Yeah.

0:31:030:31:06

When the lights go on downstairs,

0:31:060:31:08

it becomes clear there's a panoply of fakery.

0:31:080:31:11

It's full of phone covers, mobile phone accessories.

0:31:110:31:15

A lot of it is fake,

0:31:150:31:17

so we're going to be here quite a lot longer than we expected.

0:31:170:31:20

The basement room leads onto another one deep inside the shop.

0:31:210:31:24

And it just keeps going back under the road.

0:31:260:31:29

It's here that Dave finds some fakes that could be harmful to health.

0:31:310:31:36

Got Apple EarPod boxes.

0:31:360:31:38

The EarPods may be dangerous because they may not have

0:31:380:31:41

a noise-cancelling feature in them

0:31:410:31:44

and they may actually damage people's hearing.

0:31:440:31:46

As we can see on a loading bay here...

0:31:460:31:48

..this has come in from Hong Kong.

0:31:500:31:52

It's a rabbit warren, this place.

0:31:540:31:57

It's just amazing what's stashed away, hidden away.

0:31:570:32:01

Round the corner, Dave's spotted more dangerous fakes.

0:32:020:32:05

That's e-cigarettes. The possibility is they are fake.

0:32:070:32:10

They could be very dangerous.

0:32:100:32:12

There have been cases of the batteries exploding

0:32:120:32:14

in fake e-cigarettes.

0:32:140:32:16

Before long, it's clear these are not the only

0:32:190:32:21

potentially dangerous fakes in the shop.

0:32:210:32:24

There are also what have been called legal highs on sale

0:32:240:32:28

covered in fake trademarks.

0:32:280:32:30

There's various types here.

0:32:300:32:32

There's that one with a Batman logo. It's called Dark Knight.

0:32:320:32:35

The other one, if I can find it...

0:32:350:32:37

Look at that. Pingu.

0:32:370:32:39

Trading Standards are particularly concerned

0:32:390:32:41

that these fake drugs appear to be aimed at children.

0:32:410:32:45

Unfortunately, people can end up hospitalised, in comas.

0:32:450:32:49

And if that is not child appealing, I don't know what is,

0:32:490:32:53

and that's a real, real worry.

0:32:530:32:55

These drugs were seized on trademark grounds.

0:32:550:32:58

Since filming, legal highs have been made illegal.

0:32:580:33:01

Bag them up separately, please.

0:33:010:33:03

The team have also come across some potentially explosive

0:33:060:33:08

fake electronics, like this adaptor.

0:33:080:33:11

The markings are wrong.

0:33:110:33:13

There's no proper manufacturer's details on here.

0:33:130:33:17

Looking at it, you'd be able to insert it into...

0:33:170:33:20

..a plug and have one of the sockets still live.

0:33:210:33:24

It wouldn't fit safety regulations.

0:33:240:33:26

It could cause death.

0:33:260:33:27

Somebody could get electrocuted just in using this normally.

0:33:270:33:31

Fake lithium phone batteries can be accidents waiting to happen.

0:33:320:33:36

In this case, one already has.

0:33:360:33:38

You can see it's swollen up, it's soft,

0:33:390:33:43

it's actually failed inside.

0:33:430:33:45

If that was actually put on charge, it could very easily explode.

0:33:450:33:49

Your premises had lots of goods that were counterfeit.

0:33:490:33:52

Those goods have been seized.

0:33:520:33:53

We've seized a significant quantity of fake goods

0:33:550:33:58

and a number of those fake goods have been very dangerous.

0:33:580:34:01

It's shown the problems in the area.

0:34:010:34:05

It's shown the wide range of brands

0:34:050:34:07

and types of goods that we've seized,

0:34:070:34:10

and it's work that has to be ongoing.

0:34:100:34:12

It's been a successful day for Trading Standards,

0:34:130:34:16

with two vanloads of fake products off the high-street shelves.

0:34:160:34:20

Investigations are ongoing.

0:34:200:34:22

This is a seatbelt, and so is this, but as you can see,

0:34:290:34:33

it's not like the ones most of us put on every day when we drive.

0:34:330:34:37

It's called a racing harness,

0:34:370:34:38

and it's used by drivers who like putting their foot down

0:34:380:34:41

in their own car on a track day at a racing circuit.

0:34:410:34:44

It provides extra safety for the demands of fast driving

0:34:440:34:47

and thousands of these are sold every year, and they're not cheap.

0:34:470:34:51

But as you might have guessed, this one isn't going to keep anyone safe.

0:34:510:34:54

It's a fake.

0:34:540:34:55

This is a track day.

0:34:570:34:59

It's where anyone can drive their own car to its limits,

0:34:590:35:02

experiencing the thrill of whizzing round a circuit

0:35:020:35:04

like a Formula One pro.

0:35:040:35:06

And they're becoming increasingly popular.

0:35:070:35:10

Over 10,000 drivers a year now turn up to days like this one

0:35:100:35:14

to enjoy the thrill of speeding faster

0:35:140:35:16

than is allowed on a public highway.

0:35:160:35:19

Ed Moore is the race director

0:35:190:35:20

at this circuit at Castle Combe in Wiltshire.

0:35:200:35:23

We have builders, farmers, accountants, City traders -

0:35:250:35:28

all sorts of people -

0:35:280:35:30

and it's a chance for them to stretch the legs

0:35:300:35:32

of their road-based cars in the right way.

0:35:320:35:35

Many drivers customise their road cars and add safety features,

0:35:390:35:44

of which one of the most crucial is the safety harness.

0:35:440:35:48

You can get the odd incident where people make a mistake,

0:35:480:35:51

but if they've got the right equipment,

0:35:510:35:53

the right seat and a good harness, then there's a very strong chance

0:35:530:35:58

that they're going to be perfectly OK.

0:35:580:36:00

Just hurt pride.

0:36:000:36:01

Les Burdett is an accountant from Bristol.

0:36:020:36:06

He got into track racing five years ago.

0:36:060:36:09

Les reaches speeds of well over 100mph,

0:36:100:36:14

and at that lick, it's no surprise that accidents...

0:36:140:36:17

TYRES SCREECH ..like this near miss

0:36:170:36:20

just in front of Les, do happen.

0:36:200:36:23

I've had spins. We all have spins occasionally.

0:36:230:36:26

I have seen cars in the barriers.

0:36:260:36:28

That's probably the nightmare for any track driver.

0:36:280:36:32

Because of the risk of a crash,

0:36:330:36:34

drivers need to be properly protected,

0:36:340:36:37

so Les has installed all the safety gear that he needs.

0:36:370:36:40

This is my four-point harness.

0:36:420:36:44

The bottom section does up across the lap.

0:36:440:36:46

The shoulder straps clip into the top.

0:36:460:36:48

That holds you back into the seat,

0:36:490:36:52

and if I was unfortunate and had an impact,

0:36:520:36:55

I'm not going anywhere. It's very, very safe.

0:36:550:36:58

Les bought a genuine belt that will keep him safe,

0:37:000:37:03

but there are fake harnesses for sale

0:37:030:37:06

designed to look exactly like the genuine ones.

0:37:060:37:09

Buy a fake harness and your safety in a car crash

0:37:090:37:12

might not be guaranteed.

0:37:120:37:14

Garreth Sleigh is director of GSM Performance,

0:37:140:37:18

which specialises in harnesses and other motorsport safety gear.

0:37:180:37:22

Fake equipment has become a problem.

0:37:220:37:24

There's a lot of auction sites that do sell these

0:37:240:37:26

at very, very good prices.

0:37:260:37:28

They're very good, because they're probably not real,

0:37:280:37:31

in most cases, and we've seen a lot of them on there.

0:37:310:37:34

Genuine harnesses are carefully designed, built and tested

0:37:340:37:38

to ensure they'll protect the driver in a high-speed crash.

0:37:380:37:41

With the fakes, looks can be deceptive.

0:37:410:37:44

There's only a handful of key manufacturers in this industry,

0:37:440:37:48

and generally, these companies have been doing it

0:37:480:37:50

for 40, 50 years, and constantly developing them

0:37:500:37:52

to ensure that they're as safe as they can be.

0:37:520:37:54

Whereas the companies that are making the fakes

0:37:540:37:57

try to make them look similar, but not really function the same.

0:37:570:38:00

So, it may look fantastic,

0:38:000:38:02

but the functionality within the fixings and the buckles

0:38:020:38:05

are what's failing, and that's the critical part of the belt.

0:38:050:38:07

One of the main brands being faked is called Takata.

0:38:070:38:11

So, we've got two different Takata belts here -

0:38:110:38:14

the genuine one and we've got a fake one.

0:38:140:38:16

Well, for a start, the belt buckle -

0:38:160:38:18

the fixings are completely different.

0:38:180:38:20

They've essentially used a metal mounting point

0:38:200:38:23

into the back of the buckle,

0:38:230:38:25

whereas the genuine Takata actually uses the webbing

0:38:250:38:28

which goes through the back of it.

0:38:280:38:30

The next obvious difference is the spreader plate,

0:38:300:38:33

so this material and the load spreading

0:38:330:38:35

is to distribute the weight evenly across your waist.

0:38:350:38:39

They've not even put that on this one.

0:38:390:38:41

Without a load spreader, in a high-speed crash,

0:38:420:38:45

the fake seatbelt could cut into the driver's abdomen,

0:38:450:38:48

causing serious internal injuries.

0:38:480:38:50

The actual bolting points to the vehicle

0:38:500:38:52

have used a metal end with sort of a plastic coating over some steel.

0:38:520:38:57

The bolt points on the genuine one are just a much better design.

0:38:570:39:02

The webbing's been folded correctly to give it more strength.

0:39:020:39:05

If the harness is not securely fixed to the car,

0:39:070:39:10

there's every chance that the force of a crash

0:39:100:39:12

could cause it to give way.

0:39:120:39:14

Back at the circuit, Ed Moore's concerned about fake harnesses

0:39:160:39:19

making their way into cars here.

0:39:190:39:22

If you're wearing a harness which is going to break suddenly,

0:39:220:39:26

then you can move a lot in the car,

0:39:260:39:28

you can whack your head on the steering wheel.

0:39:280:39:31

You know, you could break your neck, break your arms, legs.

0:39:310:39:33

Doesn't bear thinking about.

0:39:330:39:34

It's Trading Standards officer Roger Edmunds' job

0:39:370:39:40

to ensure the public's protected from dangerous products.

0:39:400:39:43

So, when he heard that large quantities

0:39:430:39:45

of suspected fake racing harnesses were being sold online,

0:39:450:39:49

he was concerned.

0:39:490:39:51

One of the UK-approved dealers contacted us

0:39:510:39:54

and told us that he thought that somebody in our area

0:39:540:39:57

was actually selling these fake harnesses.

0:39:570:39:59

They had some concern that they'd seen them being sold on eBay.

0:39:590:40:03

The retailer was selling harnesses from top brands including Takata,

0:40:040:40:08

Sparco and Sabelt.

0:40:080:40:11

The first step was to establish whether the harnesses being sold

0:40:110:40:14

were actually fake,

0:40:140:40:16

so the team bought one of each brand and examined them.

0:40:160:40:20

It was very difficult, on just visual inspection,

0:40:200:40:23

to tell whether the harnesses were fake or not.

0:40:230:40:26

They had the test logo stitched into them

0:40:260:40:29

as if they'd been tested by an accredited test house,

0:40:290:40:31

and the general appearance and quality of the product

0:40:310:40:34

looked very good, to be honest.

0:40:340:40:37

The fake safety label could easily have fooled

0:40:370:40:39

a member of the public into thinking this harness was safe.

0:40:390:40:43

But Trading Standards wanted to see how the fake harness would perform

0:40:430:40:47

in the event of a serious accident.

0:40:470:40:49

So, they tested it by simulating a car crash at 50mph.

0:40:530:40:57

A crash-test dummy which was used in the harness

0:41:000:41:03

in an impact situation broke down completely under test

0:41:030:41:06

with the total obliteration, basically, of the crash-test dummy.

0:41:060:41:10

This is the crucial moment

0:41:100:41:12

when the racing harness mounting points fail catastrophically.

0:41:120:41:17

The implication for use by a human being was obvious.

0:41:170:41:21

Roger knew he had to take the trader out of operation

0:41:220:41:25

before any dangerous fake harnesses

0:41:250:41:27

could find their way into cars of unsuspecting drivers.

0:41:270:41:31

Obviously, our immediate cause for concern

0:41:310:41:33

was how many had been sold,

0:41:330:41:34

and the horrific nature of the implication

0:41:340:41:37

if these were being used and an accident had occurred.

0:41:370:41:40

Roger got a warrant and raided the seller's property.

0:41:400:41:43

When we got there, we found two or three harnesses

0:41:430:41:47

and computer and phone evidence

0:41:470:41:48

that he had actually been selling them in a widespread way

0:41:480:41:51

and, unfortunately, we found that he was selling not just in the UK,

0:41:510:41:55

but in mainland Europe, as well.

0:41:550:41:57

Thanks to the evidence seized,

0:41:570:41:59

the seller is now facing a criminal prosecution,

0:41:590:42:02

but Trading Standards has no idea

0:42:020:42:04

how many dangerous fake harnesses have been sold.

0:42:040:42:08

Our great concern is that there are some still out there

0:42:080:42:11

where people could be using them in rallies.

0:42:110:42:13

And they do have an impact and these products would break down

0:42:130:42:16

and we're trying our very best to get them recovered.

0:42:160:42:19

Fake Britain wanted to find out what experienced drivers

0:42:200:42:23

like Les Burdett made of the fake harness test.

0:42:230:42:27

Oh, my God. Is that really something that somebody was selling?

0:42:290:42:32

That's dreadful. Absolutely dreadful.

0:42:320:42:35

It just breaks away at the bottom and then strangles the guy.

0:42:350:42:40

That is unbelievable.

0:42:400:42:41

So, you can imagine that a broken neck

0:42:410:42:44

is probably going to be the least of your worries

0:42:440:42:46

in that sort of accident.

0:42:460:42:48

Driving at speed with a fake harness

0:42:480:42:51

would be much like being a skydiver with a faulty parachute.

0:42:510:42:55

It would be that serious.

0:42:550:42:57

That's all from Fake Britain. Goodbye.

0:43:020:43:04

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