Episode 3 Postcode Lottery


Episode 3

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Transcript


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Did you know that where you live dictates what you get?

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Even one side of the street can be completely different to another

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because every part of our lives is affected by a line on a map

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and a few letters and numbers.

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Well, I'm here to get you a better deal

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and to reveal what is really going on in the postcode lottery.

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And in this programme...

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Why should it make a difference where you live in the country

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as to what treatments you're allowed to have?

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..we reveal the lottery of health care that has driven some of

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the postcode lottery losers to the edge of despair.

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I said to my family,

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"I would like you, please, to book a flight and I want to go to Dignitas."

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We're digging in with the guerrilla gardeners

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fighting an allotment postcode lottery...

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People have got tired of waiting.

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We started cultivating this area just out of desperation.

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..and we visit the town with no traffic wardens to ask

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is this a ticket to heaven or hell?

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Are you going to be a winner in the postcode lottery?

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Well, I'm here to help you get you the right number.

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My loyal and faithful postcode lottery team and I -

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come on, guys, look busy! -

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have been roaming the country to find you the most inexplicable

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and ridiculous decisions taken about our lives,

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based purely on where we live.

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And, today, we'll be going from TA5, which is Bridgwater in Somerset,

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to SY23, Aberystwyth in West Wales.

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But, first, we're heading to BB4 in Rossendale, Lancashire.

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The district borough of Rossendale

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lies in the Irwell Valley in north-west Lancashire.

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and, in its central town of Rawtenstall,

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a group of locals are gathering outside the council offices,

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and they seem to be pretty irate about something.

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I think it's outrageous, quite frankly.

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I just want to stop it because I think it's a right we all have.

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It's almost a postcode lottery for where you live,

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treating one group of residents differently from another group.

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So, what postcode lottery has got them so angry?

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Rubbish, that's what.

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We think it's a basic right for residents to have their bins emptied by the council.

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In fact, it's a statutory duty.

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And I don't want to see it like Manchester with the rats and all the rubbish.

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I want our place clean.

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Council tax here.

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There's a certain amount set aside for collection of refuse

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and they should keep to that.

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Bins, eh?

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Nothing gets us so upset as the rubbish we have to put up with

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when it comes to our rubbish collections.

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You see, nationally, we're in a right two and eight.

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Each council has to sort out its own rubbish,

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which means our collection services are a postcode lottery.

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To start with, are you a weekly,

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fortnightly or monthly pick-up postcode?

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Do you have one bin, two, three or more?

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If you live in Gloucester, you've got five, Middlesbrough, seven.

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But, if you live in Newcastle-under-Lyme,

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you're expected to sort your rubbish

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into nine - yes, nine! - different bags and boxes,

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and you should award yourselves a bin-crazy postcode lottery prize.

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But let me assure you of one thing.

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Whatever bin lottery you live in,

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you've got it easy compared with our Rossendale residents because,

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no matter how much rubbish you've got,

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and no matter how often it's picked up,

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at least you've got a refuse collection service.

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In Rossendale, the local council

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have abolished all rubbish collections

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from hundreds of rural households.

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And it's such a postcode lottery that your neighbour,

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200 yards down the lane, might be getting their bins collected

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whilst you're expected to move your refuse yourself.

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One victim of this rubbish postcode lottery is Liz Patmore.

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I think it was sort of disappointment, really, anger.

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In order to save money, the council has decommissioned the only

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two dump trucks small enough to get up Rossendale's country lanes,

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forcing council tax-paying locals, like Liz, to load up

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their rubbish and drive it to one of 100 local collection points.

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Well, it's very annoying, really.

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It's one less benefit that we have from paying our council tax.

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We aren't exactly an outlying place

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because they're collected from 100 yards away from us.

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They just couldn't come this little bit further.

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It's a nightmare in the morning for children going to school

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cos they've got to walk in the road to get around all the bags.

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Bags that are left out at night, foxes are going into them.

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It would be nice to see all these councillors get

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out of their pretty little cars and come and collect all our waste,

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put it in their cars and see how they like

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the smell of rotting food and vegetation,

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when everything leaks out

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and they've got to start washing the backs of their cars out.

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Just see how they like it.

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I'm sure they wouldn't!

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But Liz and the rest of the Rossendale residents

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weren't prepared to be dumped on without a fight.

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They formed a pressure group to try and get the council to reverse

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their decision as group leader Lesley Ham explains.

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I just cannot understand how anybody would want to make

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a community dump rubbish on the streets.

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Initially, Rossendale wouldn't tell us where all the collection points were.

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Each individual outlying property knew where their own was but,

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to get an overview, I personally did a Freedom of Information request

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and I've just received one in the last couple of weeks.

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The response, if you look at the little yellow circles

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that are on this map, they are all the collection points.

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Where is clean, green Rossendale in this?

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What was the administration hoping to do in terms of tourism,

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in terms of a living, working environment for its residents,

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by dumping rubbish bags on every one of the main roads?

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It was a postcode lottery because Rossendale made this decision,

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even though we're part of Lancashire.

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Nowhere else in Lancashire is doing the same thing

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but we were going to be affected by a very foolish decision.

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So Lesley decided to do something about it.

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Two or three of us met and we decided that we would fund

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a public meeting ourselves and that's what we did.

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It was attended by just over a hundred residents

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and the response was dramatic.

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We had the petition that went from conception

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to 1,900 signatures in about three weeks.

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We hope that we've got a reversal of the decision tonight.

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After three months of campaigning, our irate group of locals

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have been invited to a meeting with the council.

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They're hoping to persuade Rossendale officials

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to trash their bin policy.

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It just was a bad decision and, hopefully, this evening,

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common sense will prevail.

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If the decision doesn't get reversed,

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then we're back on the campaign trail, 120%.

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But will people power and common sense prevail?

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A mere 70 minutes later, the verdict was given.

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-We're all happy.

-We're all happy now!

-We're all happy.

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We're going to get our bin collections back.

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It's all been reverted.

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Everything's back to normal again now.

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We've got a unanimous decision to reverse

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and I'm just happy to see the people from the valley,

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the people from the outlying properties have come together in this.

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This has been a people's action.

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It means the community have been heard and,

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if you want a big society, well, come to Rossendale

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because we actually made it work for us.

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Power to the people. It's brilliant! Brilliant outcome.

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Absolutely fantastic.

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Power to the people, indeed!

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The residents of Rossendale have just shown us how to stand up

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and fight this rubbish postcode lottery.

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But it doesn't end there.

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Later in the programme, we're going to bring you

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yet another wasteful postcode lottery story.

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Mention the words postcode lottery and most of us

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would automatically think of the NHS because we've all heard stories

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about how somebody is being denied the drugs they need, whilst a

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neighbour just down the road with a different postcode would get them.

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But our next story is slightly different because it's about

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somebody who was getting the drugs they needed and then,

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all of a sudden, due to the postcode lottery, they were snatched away.

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Welcome to Salford, Lancashire, where Sue and Brendan Costello

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are living with the consequences of a prescriptions postcode lottery.

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We got married on the 5th of July and, during that week,

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I went in to have my lumbar puncture done, as part of my honeymoon,

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to always remember it!

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It wasn't nice.

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19th of August, I went for the results, just basically expecting

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them to say I had a trapped nerve in my leg or something, and he didn't.

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He sat there and told me I had MS.

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I just burst out crying because that,

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to me, was like the icing on the cake,

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that was somebody telling me it was quite bad.

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Then I went back to work.

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Before she had MS, her personality was virtually the same

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but her actual quality of life was completely different.

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She was a keen walker.

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We used to go to the Lake District a lot, go on some great walks.

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She used to go shopping with her sister every weekend.

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Sue has been living with her MS, multiple sclerosis,

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for almost 10 years.

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It's a degenerative disease which prevents the nerve cells

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in the brain from sending clear commands to the spinal cord.

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Its causes are unknown but its symptoms get progressively worse.

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I can't do all the things I used to be able to do

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which is very frustrating.

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I drag my leg about,

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I can't walk properly without having to steady myself.

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My foot is just like a lump of dead meat.

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I can't move that at all

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and I have to wear like a shin pad to help me support my leg.

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It's reduced the quality of life

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because now all I seem to do is go to work every day.

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I'm shattered when I come home, sit down.

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My husband has to do everything for me.

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I don't have any time for the little one.

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We don't go out or do anything because I've got no energy,

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because all my energy's reserved for going in to work.

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So it's a vicious circle.

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What made things worse for Sue was that,

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like a number of other sufferers, none of the licensed drugs

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currently prescribed for MS eased her symptoms.

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Then, almost four years ago, Sue was offered an unexpected lifeline

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when she heard of a new wonder drug called Sativex.

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Sativex is a drug made from cannabis.

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It is legal because all of the elements that would naturally

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cause a cannabis high are removed first and it works

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because the active ingredients that are left radically reduce

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the pain in the inflamed nerve endings of MS sufferers.

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Professor John Zajicek is an MS consultant

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at Derriford Hospital in Plymouth

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and a strong advocate of Sativex.

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We have a lot of experience of seeing people that have been exposed

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to cannabis-type drugs and Sativex is as much a cannabis-type drug

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as any of the others that we've been working on.

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And you get the same benefits from the patient perspective.

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They have reduced spasms in their legs.

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They have less stiffness, we call spasticity.

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They have less pain.

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It may help their waterworks and it can help other symptoms as well.

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The longer they go on it, sometimes their symptoms gradually improve,

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so much so that we're testing whether some of these drugs

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actually might alter the progression of multiple sclerosis.

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So keen was Sue to try Sativex,

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she immediately signed up as a guinea pig for medical trials.

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The first thing I noticed, having taken Sativex about

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ten minutes later, I actually got pins and needles in my foot,

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which was absolutely remarkable

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and I can remember sitting there shouting for my husband,

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shouting, "Brendan, Brendan, I've got pins and needles in my foot!"

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She got so enthusiastic about things that she couldn't do

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physically that she was seeing starting to happen again.

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When I'd come home from work,

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I wasn't as shattered and I'd be able to come home from work

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and spend a bit of time, either with my little boy or with my husband,

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or we'd go out or whatever, instead of being constantly worn out.

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It just made such a massive difference.

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The medical trials were successful

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and Sativex was given a licence to be prescribed across the UK.

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Sue was thrilled.

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The day the drug became licensed, I wrote to my consultant

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and asked him if I could now have this drug.

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He wrote to my GP and said he recommends that, in my case,

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Sativex would be beneficial in improving my symptoms and he would

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appreciate it if the GP could prescribe it for me within the NHS.

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But when the reply came from her local NHS primary care trust,

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it exposed the cruellest of postcode lotteries.

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Unfortunately, because my GP is in Salford,

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Salford PCT won't support the funding of that drug, so I couldn't have it.

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Having put her own health at risk and, having benefited others

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by volunteering for medical trials,

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Sue is now being denied Sativex, solely because of her postcode.

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Sativex is a government-approved drug.

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However, it is down to the primary care trust in every area to

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decide if they wish to fund it.

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At a cost of around £5 per day,

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it compares unfavourably with other, cheaper MS drugs.

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It might be the only medication that has given Sue relief from

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her disease but, purely because of the postcode lottery,

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she is currently being denied it.

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It's one of the cruellest things I've ever seen put upon anybody.

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How many do you want on your bread?

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Just two, please.

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It's reduced the quality of life

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because my husband has to do everything for me.

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I think it's very unfair. What is the difference?

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Why should it make a difference where you live in the country

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as to what treatments you're allowed to have?

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But the health service postcode lottery means that it does.

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And, as with every lottery, there are winners as well as losers.

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A number of the primary care trusts do fund Sativex.

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And, when the truck was licensed in 2010, Dr Zajicek was able to

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prescribe it for some of his patients at his Plymouth PCT.

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MS sufferer Susan Bence was profoundly grateful.

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Until Dr Zajicek prescribed her Sativex,

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she was seriously considering ending her life.

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I was actually that bad and didn't know what to do with myself

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that I had got to a stage where I said to my family,

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"I just don't want to be here any more. I would like you, please,

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"to book a flight and I want to go to Dignitas."

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As a family, we just couldn't believe what she was saying,

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and we just couldn't accept it.

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We just would not accept it and tried to find different ways

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of getting around this problem that she'd now given us.

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They were appalled. Overwhelmed.

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Couldn't believe it. Devastated.

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Like I was.

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Thankfully for Susan and her family,

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Dr Zajicek was able to prescribe Sativex to her in October 2010.

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The effects of the drug on Susan's condition

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were immediate and profound.

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Since now taking this drug Sativex, the quality of my life is

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so much better, not only for me but for my husband and family as well.

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I obviously have a better sleep pattern,

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more restful, less spasticity,

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and also my muscles are of a much better density now.

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I can move around a lot better.

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It's unbelievable. It changed our lives completely.

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There was a time before she had Sativex

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that sleeping with my wife was a nightmare.

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It was like me sleeping on the edge of a cliff because every time

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I used to turn over in the bed, it used to set all her pathic pains off

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in her legs and she'd be screaming and crying all night.

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So Sativex has settled all her pains down completely.

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She more or less goes through the night and so do I.

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But, for any MS sufferers thinking Plymouth PCT

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is a beacon of hope in the fog of the postcode lottery,

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Dr Zajicek has some unpleasant news for you.

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The local commissioners decided that they would not commission

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this drug and I've been told to stop prescribing it.

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So I'm not allowed to write any new prescriptions for the drugs.

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People that are already on it are able to receive their drugs

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but I can't write any new prescriptions.

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It's incredibly frustrating, not being able to help people

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when there are drugs that may help them.

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And it's not as though we're asking for huge quantities of money

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or huge numbers of people here.

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The numbers of people are very small.

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Back in Salford, for Sue and her family,

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the agony and the anger remain unresolved.

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Faceless bureaucrats.

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They can so comfortably sit behind their desk,

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they so comfortably go to meetings,

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they so comfortably make decisions about other peoples lives

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without ever, ever having experienced such things.

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To me, it's just sheer hypocrisy

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because if it was something happening to them,

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they'd be the first who'd be banging on the drum about

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how they should be able to have it.

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If I could get hold of one of the people from the PCT,

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I would say to them, "You want to try living with this condition."

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One of my local hospitals has just been granted to prescribe Sativex to

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some patients who are terminally ill and I think, "Is that I've got to do?

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"I've got to be ready for dying before I can have the medication

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"that makes me better?"

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It just seems so unfair.

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When the Postcode Lottery team contacted NHS Salford,

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they gave us the following statement.

0:19:200:19:22

Every day this week, we're going to bring you a bite-sized list

0:19:550:19:58

of Postcode Lottery fame and shame.

0:19:580:20:00

You know, winners and losers.

0:20:000:20:03

And the choice of subjects is so wide, you wouldn't Adam and Eve it.

0:20:030:20:07

Petrol prices.

0:20:100:20:12

They cause more complaints than virtually anything else,

0:20:120:20:15

and the price per litre varies from town to town

0:20:150:20:18

and even from forecourt to forecourt.

0:20:180:20:22

But you could also be a winner in this lottery, saving yourself as much as £200 a year.

0:20:220:20:27

For example, recent research showed that in Weston-super-Mare,

0:20:270:20:30

the price varied by 9p between two garages

0:20:300:20:33

that were only a few minutes apart,

0:20:330:20:35

and they also discovered that people could save nearly 11p per litre

0:20:350:20:39

just by popping over the border between Cornwall and Devon.

0:20:390:20:43

But the biggest variation of all was in North Wales,

0:20:430:20:47

where two garages in Wrexham, just five miles apart,

0:20:470:20:51

had a massive difference of 14p per litre.

0:20:510:20:54

That could save you nearly £10

0:20:540:20:56

every time you filled up an average family saloon.

0:20:560:20:59

Now, to make the postcode lottery work for you, shop around,

0:20:590:21:03

but make sure you don't spend more on petrol than you save!

0:21:030:21:08

These days, a lot of people are trying to eat more healthy, and save

0:21:120:21:17

a few quid at the same time, which means they're turning to allotments.

0:21:170:21:21

You know, those council-owned plots of land where your grandad

0:21:210:21:25

used to hide away from your Nan at weekends, sitting in his shed,

0:21:250:21:29

reading Fly Fishing by JR Hartley.

0:21:290:21:31

But demand has outstripped supply, which means if you want one,

0:21:310:21:34

it's now a postcode lottery.

0:21:340:21:37

Under the 1908 Small Holdings and Allotments Act,

0:21:370:21:41

every UK council is legally obliged to provide a sufficient number

0:21:410:21:45

of allotments for persons residing in its area who want one.

0:21:450:21:49

What that means in proper speak is that if you

0:21:490:21:51

ask your counsel for an allotment,

0:21:510:21:53

they're legally obliged to give you one,

0:21:530:21:55

or at least put you on your waiting list,

0:21:550:21:58

which is all well and good if you live in

0:21:580:22:00

the Midlands, Nottingham or North Shropshire,

0:22:000:22:02

where the average waiting time for an allotment is a mere five months.

0:22:020:22:06

However, if you live in Camden, north London, get to the back of a

0:22:060:22:09

very long queue because the average waiting time there is 40 years.

0:22:090:22:14

But what if you believe that your council are not fulfilling their obligations?

0:22:140:22:18

What if your counsel got rid of your local allotments,

0:22:180:22:22

promised to replace them and, a full 15 years later,

0:22:220:22:26

have still not delivered on those promises?

0:22:260:22:28

Would you take matters into your own hands?

0:22:280:22:31

This is Ashton-under-Lyne, a small suburb of Manchester,

0:22:340:22:37

where the mighty roar of the M60 motorway echoes across

0:22:370:22:42

raiding wastelands of rushes, ragwort and cabbages.

0:22:420:22:46

Some might even say illegal cabbages

0:22:460:22:50

because they've been grown by a crack team of guerrilla gardeners,

0:22:500:22:55

calling themselves Ashton Allotment Action.

0:22:550:22:58

On St George's Day 2011, after eight years of false dawns

0:23:000:23:06

and broken promises, Ashton Allotment Action decided

0:23:060:23:10

to invade a patch of land that they claim the council had

0:23:100:23:13

promised would become a brand-new allotment site.

0:23:130:23:17

When the motorway came through,

0:23:170:23:20

the council decided to development on all of the existing allotments.

0:23:200:23:26

They promised us in return an alternative allotment site.

0:23:260:23:31

This is the alternative allotment site

0:23:310:23:35

and it's still lying here unused, neglected.

0:23:350:23:39

And the reason why it's neglected is because, at the same time they set

0:23:390:23:43

it aside for the new allotments, the council handed the land over to a

0:23:430:23:47

development company and they've been in dispute over its use ever since.

0:23:470:23:50

15 years on, it's a no-man's-land of bracken and weeds, and the only

0:23:500:23:54

thing growing in Ashton-under-Lyne is the allotment waiting list.

0:23:540:23:59

There's over 370 people on the waiting list

0:23:590:24:02

for allotments in Ashton alone and we have no allotments in Ashton.

0:24:020:24:08

And so, after 15 years of frustration,

0:24:080:24:11

the garden guerrillas finally took up their tools,

0:24:110:24:14

claimed squatters' rights and began to dig in.

0:24:140:24:18

The land was very overgrown.

0:24:180:24:20

We've had to clear all of that weed growth

0:24:200:24:23

before we could start to cultivate it.

0:24:230:24:27

We're growing everything that most people want to eat.

0:24:270:24:30

Broccoli and red cabbage.

0:24:300:24:32

Onions.

0:24:320:24:33

Jerusalem artichokes.

0:24:330:24:34

Parsnips.

0:24:340:24:36

Blackcurrants.

0:24:360:24:37

Lots of potatoes.

0:24:370:24:39

And some apple as well.

0:24:390:24:41

You can grow lovely food and it's all growing all round us here.

0:24:410:24:45

It's ideal.

0:24:450:24:47

It's just that it should have been handed over to us

0:24:470:24:49

over seven years ago, before it became overgrown and neglected!

0:24:490:24:55

But while the fruit and veg are thriving...

0:24:550:24:58

Mm, they're lovely!

0:24:580:25:00

..the guerrilla gardeners are on stony ground.

0:25:000:25:03

As squatters, they can be served an eviction notice any day.

0:25:030:25:07

Still, with over 150 active members, the Ashton Allotment Action group

0:25:070:25:12

are determined to make hay while the sun shines.

0:25:120:25:16

I just come up here once or twice a week,

0:25:160:25:19

pitch the tent, just in case it rains.

0:25:190:25:21

Very rare.

0:25:210:25:22

No rumpy-pumpy in the tent!

0:25:270:25:30

But there's a silver lining to the guerrillas' cloud

0:25:300:25:33

and he's called Dave Morris.

0:25:330:25:35

Dave is from the National Society of Allotment and Leisure Gardens,

0:25:350:25:39

which was set up to preserve and

0:25:390:25:41

protect allotments for future generations to enjoy.

0:25:410:25:45

He's been supporting the group throughout their campaign.

0:25:450:25:48

How are things going then, Nigel?

0:25:480:25:50

Well, as you can see, we're still active here.

0:25:500:25:53

We've cleared what is probably a standard allotment,

0:25:530:25:58

250 square metres approximately.

0:25:580:26:02

Ashton's an area with what, 40,000 people?

0:26:020:26:05

And not a single allotment in it.

0:26:050:26:08

The ratio you'd normally find of allotments, you'd expect over 100.

0:26:080:26:13

The law on allotments basically says

0:26:130:26:16

that where a council or local authority parish

0:26:160:26:20

is aware that there is a demand for allotments,

0:26:200:26:23

they should provide sufficient allotments to meet the need.

0:26:230:26:27

It's not the strongest-worded law unfortunately.

0:26:270:26:31

It doesn't lay down such as a timescale,

0:26:310:26:35

that they must provide them within six months, a year, whatever,

0:26:350:26:38

and that is the get-out clause that councils use.

0:26:380:26:42

I don't know whether it'll be another eight years

0:26:420:26:46

but we'll still be here.

0:26:460:26:47

We're going to eventually have all of this site under cultivation.

0:26:470:26:51

It will take some while because we're doing it by hand.

0:26:510:26:55

It's quite hard work.

0:26:550:26:57

We'll go back every month for updates from the council

0:26:570:27:01

but we don't hold out much hope with them.

0:27:010:27:05

In the meantime, Nigel and his fellow guerrillas are determined

0:27:050:27:08

to show the council that they are prepared to dig for victory,

0:27:080:27:12

to overturn this postcode lottery.

0:27:120:27:14

Will you help me?

0:27:140:27:16

We've got some nice potatoes there, haven't we?

0:27:160:27:20

We're going to dig up a sample of this year's produce

0:27:200:27:24

and we're going to present it to Tameside council

0:27:240:27:27

so that they can see what the potential is for the land here.

0:27:270:27:31

We'd like to present these vegetables as a token to

0:27:380:27:42

Tameside Council and hopefully you could perhaps present that

0:27:420:27:47

to them at the council meeting tomorrow.

0:27:470:27:49

< Yeah, yeah, yeah. Lovely.

0:27:490:27:51

Right, thank you very much.

0:27:510:27:53

I've now passed on the vegetables.

0:27:540:27:56

They'll be presented to the council tomorrow at a council meeting.

0:27:560:28:01

While Nigel's veg box diplomacy aims to win over the council

0:28:010:28:06

through their stomach, Dave continues to be frustrated

0:28:060:28:09

by the development company

0:28:090:28:11

and the council's inability to use their heads

0:28:110:28:13

and just sit down and sort it out.

0:28:130:28:16

They were promised allotments here.

0:28:160:28:18

I've got maps which show it as allotments but the council are

0:28:180:28:23

saying they're still in negotiations with the developer about this.

0:28:230:28:28

I've been calling for a meeting with developers and council

0:28:280:28:32

to try and get them round a table for some months now,

0:28:320:28:35

with little or no success, quite frankly.

0:28:350:28:38

And so, a full 15 years after the first promises were made,

0:28:380:28:41

we have finally received the following separate statements,

0:28:410:28:45

from Stayley Developments Ltd and Tameside borough council.

0:28:450:28:49

Tameside council said:

0:28:490:28:50

And, about the Ashton Moss allotments, they said:

0:29:080:29:11

Stayley Development's response was:

0:29:310:29:33

Hey, guys, here's a bit of a radical suggestion for you.

0:29:500:29:53

Why don't you go and lock yourselves in a room, and don't come out

0:29:530:29:56

until you've sorted it out, once and for all?

0:29:560:29:59

Just like beautiful women with ugly footballers,

0:30:050:30:08

what goes hand-in-hand with double yellow lines?

0:30:080:30:11

Travel wardens, of course, and there are 23,000 of them

0:30:110:30:14

on our street, raking in a combined £400 million a year.

0:30:140:30:18

But, alongside politicians and bankers,

0:30:180:30:21

they're the most unpopular people in Britain.

0:30:210:30:24

Each year, throughout the UK over 4 million of us

0:30:260:30:29

are issued with a parking ticket and, when it comes to fines,

0:30:290:30:33

Westminster Council in London are a tough act to follow.

0:30:330:30:37

Last year, they issued almost half a million tickets and earned £32 million.

0:30:370:30:42

But, wherever you go, there's no escaping the parking police.

0:30:420:30:46

Or so you might think.

0:30:480:30:50

Welcome to Aberystwyth on the West Wales coast,

0:30:500:30:54

a pretty seaside town where,

0:30:540:30:56

thanks to the council's decision to abolish all of the traffic wardens,

0:30:560:31:00

some locals think they've won the postcode lottery.

0:31:000:31:03

As it stands at present,

0:31:030:31:05

I would say that there isn't actually any traffic wardens.

0:31:050:31:08

Well, I'm sorry if they've lost their job but,

0:31:080:31:11

as far as I'm concerned, I'm quite happy as things are,

0:31:110:31:15

because people in general, they park wisely.

0:31:150:31:19

You can have your car there for half a day and you don't get a ticket after two hours,

0:31:190:31:23

so you don't have to move the car.

0:31:230:31:24

So, whose brilliant idea was this?

0:31:240:31:26

In June last year,

0:31:260:31:28

Aberystwyth's three traffic wardens were laid off when the local police

0:31:280:31:33

handed over control of parking enforcement to the local council.

0:31:330:31:36

The police claim they gave the council two years' notice

0:31:360:31:40

and had no budget to pay the wardens' wages.

0:31:400:31:43

The local council also claimed they had no budget left either.

0:31:430:31:46

The end result is a free ticket to a parking postcode lottery.

0:31:460:31:50

To begin with, Dan Wells, who runs the local hardware store,

0:31:500:31:54

was rather pleased.

0:31:540:31:55

Initially, everyone thought, "Yes! The traffic wardens have gone,"

0:31:550:31:58

and they could park wherever they liked.

0:31:580:32:00

I thought it was brilliant but it turns out it's a nightmare.

0:32:000:32:03

And he's not alone.

0:32:030:32:05

I think it's absolutely ridiculous, the parking in town.

0:32:050:32:08

I had to drag a child out of the way

0:32:080:32:10

because a van was parking up on a pavement and reversing.

0:32:100:32:14

People park in disabled places without any badges.

0:32:140:32:18

It's in every driver's nature, if they see a parking space,

0:32:180:32:21

they'll take it and they'll leave their car there all day.

0:32:210:32:24

Quite often, we're been phoned by delivery companies saying

0:32:240:32:28

they can't deliver to us because they can't access the roads nearby.

0:32:280:32:32

As you can see here, there's a car parked on this corner illegally

0:32:320:32:35

and it's causing a lot of bother for any large vehicles trying to turn round the corner.

0:32:350:32:41

And you can imagine the trouble a lorry would have getting down here

0:32:410:32:44

who's carrying a few palettes for us.

0:32:440:32:47

We had a delivery driver turn up with a lorry and,

0:32:470:32:49

as he couldn't turn round the corner,

0:32:490:32:51

he had to park in the middle of the road.

0:32:510:32:54

Someone got quite irate with him, got out of the car,

0:32:540:32:57

it started escalating and they started shouting at each other,

0:32:570:33:00

at which point we did come outside and we called the police.

0:33:000:33:04

But it is causing a lot of people angst and causing

0:33:040:33:07

a lot of tempers to get frayed.

0:33:070:33:10

I've seen queues of traffic forming for ages and ages,

0:33:100:33:14

just because one bus can't get around the corner.

0:33:140:33:18

Since there hasn't been any traffic wardens, it's a job to park

0:33:180:33:22

because everybody's parking everywhere.

0:33:220:33:25

I think, personally, it's disgusting.

0:33:250:33:27

I say bring the traffic wardens back.

0:33:270:33:29

OK, so there's a bit of bad parking and the occasional

0:33:290:33:33

outbreak of anger but surely all this chaos is a small price to pay

0:33:330:33:36

when you compare it to the national parking prices postcode lottery.

0:33:360:33:41

For example, pulling up on a London street will cost you up to £4.40 an hour,

0:33:410:33:46

£3 an hour in central Aberdeen and £2 an hour in Walsall.

0:33:460:33:49

But come to Aberystwyth,

0:33:490:33:51

you can park where you like and it's absolutely free.

0:33:510:33:55

I bet these bikers love it.

0:33:550:33:57

We have here a designated area for us to park but, quite often,

0:33:570:34:02

the entrance just isn't usable.

0:34:020:34:05

We've got the main entrance into the designated bike area

0:34:060:34:10

and we've got a lorry parked practically on top of it,

0:34:100:34:13

making visibility to come in zero and,

0:34:130:34:15

if you were to use this to get out, again, there's danger.

0:34:150:34:18

I didn't see that vehicle come round the back of that until it appeared.

0:34:180:34:22

I had no warning of it whatsoever.

0:34:220:34:24

It's just not acceptable, the way people are behaving in the town.

0:34:240:34:27

Ouch! He's not very happy and neither is this fella.

0:34:270:34:30

Well, now there are no traffic wardens,

0:34:300:34:32

people are just parking everywhere.

0:34:320:34:34

Double yellow lines, as you can see,

0:34:340:34:36

they're parking on pavements, you name it, they're parking there.

0:34:360:34:40

It doesn't seem to be just parking-related issues.

0:34:400:34:43

The general attitude to driving has changed, where people are driving more lawlessly,

0:34:430:34:48

pulling out in front of you, cutting you up, things like that.

0:34:480:34:51

It's bad enough on a motorcycle at the best of times,

0:34:510:34:55

trying to go around a busy town,

0:34:550:34:57

but it's ridiculous when you've got double parking, vehicles moving out.

0:34:570:35:01

It's just compounded any problems that we had.

0:35:010:35:04

My perception of traffic wardens has changed.

0:35:060:35:09

I know part of their duty is to keep traffic moving,

0:35:090:35:12

rather than booking people for traffic offences and,

0:35:120:35:15

as that duty isn't being performed, of course traffic isn't moving,

0:35:150:35:19

and it's just bringing the town to gridlock in peak periods.

0:35:190:35:22

It leaves people who are visiting Aberystwyth for the first time

0:35:220:35:26

with a pretty poor opinion of the town, actually.

0:35:260:35:28

So there we have it.

0:35:300:35:32

In Aberystwyth, the general consensus is that traffic wardens

0:35:320:35:36

are angels and street life without them is hell.

0:35:360:35:38

The good news is that common sense has prevailed

0:35:380:35:41

and the traffic wardens will be back from next summer.

0:35:410:35:44

They may even be fitted with mini cameras to record any abuse

0:35:440:35:47

from irate members of the public.

0:35:470:35:50

You have been warned.

0:35:500:35:52

Earlier in the programme, we went to Rossendale,

0:35:560:35:59

a town where locals were expected to cart their own rubbish around

0:35:590:36:03

until the council saw sense and backed down.

0:36:030:36:06

This time we're heading south to another rubbish postcode lottery

0:36:080:36:12

where the council are trying to charge its green-minded citizens

0:36:120:36:15

for doing their bit for the environment.

0:36:150:36:19

We're going to Bridgwater in Somerset.

0:36:190:36:23

When you get stuck into a bit of spring cleaning or a spot of DIY,

0:36:230:36:27

what do you do with those carloads of unwanted plasterboard,

0:36:270:36:30

cardboard, old furniture, electrical goods, or broken toys?

0:36:300:36:34

Well, you pop down your local recycling centre of course.

0:36:340:36:37

Paid for by our council taxes, they're convenient and free

0:36:370:36:40

to every UK householder, with one exception,

0:36:400:36:43

the residents of Somerset.

0:36:430:36:44

There are 18 community recycling sites across Somerset.

0:36:440:36:49

14 of them are still free to use but, as of 2011,

0:36:490:36:54

four of them charge an entrance fee

0:36:540:36:57

of £2 per vehicle to dispose of your recyclables.

0:36:570:37:01

Many of the local residents think these charges are -

0:37:010:37:03

wait for it - rubbish,

0:37:030:37:05

especially a group of campaigners, the Bridgwater Trades Union.

0:37:050:37:10

The charges for the recycling centres in Somerset were

0:37:120:37:15

brought in on April the 1st of this year, 2011.

0:37:150:37:18

They run contrary to the rest of the country basically,

0:37:180:37:21

and, as this programme is called the Postcode Lottery,

0:37:210:37:24

that's really what we should be talking about now.

0:37:240:37:27

I pay £113 council tax per month

0:37:270:37:28

and I expect to get the same services I would find

0:37:280:37:31

across the border in North Somerset, Devon, Wiltshire or Dorset.

0:37:310:37:34

But we have massive support in the local community as well,

0:37:340:37:38

who are very opposed to the charges.

0:37:380:37:40

Recycling has improved greatly in Somerset over the last few years.

0:37:400:37:46

We've had a very strong record of 80% plus recycling.

0:37:460:37:50

This is just a straightforward backward step.

0:37:500:37:53

A straightforward backward step or a council being canny with the cuts?

0:37:550:37:59

This is Middlezoy, one of the four sites charging the

0:37:590:38:03

£2 a pop tipping tax, and this is Steve Read, managing director

0:38:030:38:08

of Somerset Waste and one of the brains behind the charges.

0:38:080:38:11

Going back a year ago, Somerset county council realised that

0:38:110:38:14

that it had to make quite considerable savings to its budget.

0:38:140:38:17

It started to look at how it might do that and one of the things that we

0:38:170:38:21

reluctantly looked at was closing some of our recycling centres.

0:38:210:38:24

We've got 18 here in Somerset which is a much larger ratio

0:38:240:38:28

than most other places in the country.

0:38:280:38:30

So, with reluctance, we proposed to close four of them,

0:38:300:38:33

including this one here at Middlezoy.

0:38:330:38:35

When we came out and talked to the communities affected, they said,

0:38:350:38:38

"Is there anything we can do instead of closing?"

0:38:380:38:40

They actually came up with the idea of saying,

0:38:400:38:43

"Could you impose a small charge?

0:38:430:38:45

"Would that be enough to keep the centres open?"

0:38:450:38:48

So we went away and looked at the legal situation

0:38:480:38:51

and concluded that that would be possible,

0:38:510:38:53

so charges were introduced here from April last year.

0:38:530:38:57

Fair enough, if the public themselves requested the tariff

0:38:570:39:01

and Somerset Waste agreed, then that's democracy in action.

0:39:010:39:05

But were the people in Somerset really happy about this?

0:39:050:39:08

Initially we had a number of people expressing a great deal of concern.

0:39:080:39:13

That has dropped off in the several months now that we've been

0:39:130:39:16

operating the sites with the charges.

0:39:160:39:19

Most people, when we've explained the reasons for the changes,

0:39:190:39:23

and they've understood that this is actually instead of closing

0:39:230:39:26

the site, obviously they'd prefer not to be charged

0:39:260:39:29

but they'd prefer to keep the site open.

0:39:290:39:32

So, are the anti-tipping tax campaign group really in a minority?

0:39:320:39:36

Our unscientific snap poll on the streets of Bridgwater

0:39:360:39:40

indicates an issue that still divides opinion.

0:39:400:39:44

I don't mind to be honest. Keeps these guys in a job.

0:39:440:39:47

Well, it's a bit outrageous seeing we pay so much council tax.

0:39:470:39:51

I think it'll be counter-productive because people will fly-tip.

0:39:510:39:54

I live a mile away, come here,

0:39:540:39:56

get rid of a van-load of rubbish for two quid.

0:39:560:39:58

It's fine. Otherwise, I've got to drive all the way to Taunton.

0:39:580:40:01

I think it's very irritating because it increases the amount of

0:40:010:40:04

fly-tipping that we're getting in my lane in particular.

0:40:040:40:08

We've seen old sofas and the like,

0:40:080:40:10

just being dumped in the ditches and, clearly, the council are going

0:40:100:40:14

to have to come and clear that away so, to me, that's an added cost.

0:40:140:40:18

Whilst opinions were divided on the streets of Bridgwater, it was the

0:40:180:40:23

perceived increase in fly-tipping that drew the most comments.

0:40:230:40:27

George from the campaign group took us on a ride

0:40:270:40:30

into the countryside to highlight this issue.

0:40:300:40:33

As you can see, it's a very picturesque area, very beautiful,

0:40:330:40:36

but unfortunately, suddenly we find that things are somewhat less than picturesque.

0:40:360:40:41

We have an old door, we have an old office chair,

0:40:410:40:45

lots of commercial/industrial type of waste,

0:40:450:40:48

children's toys and old wood.

0:40:480:40:51

On the other side of the bridge, we have a very similar problem.

0:40:510:40:55

We have tyres, an old jerry can, all stuff that could be recycled

0:40:550:40:59

but people choose instead to dump it.

0:40:590:41:01

George and the campaign group also see a fine irony

0:41:030:41:06

in the introduction of the tipping tax.

0:41:060:41:08

Well, the fly-tipping has increased.

0:41:080:41:11

It's less impactive because there are people going round

0:41:110:41:14

and collecting it a lot more than they used to.

0:41:140:41:16

But, of course, there is no saving because, instead of actually paying

0:41:160:41:20

people to run the site seven days a week, instead they're paying people

0:41:200:41:23

to get out and actually collect it in vans

0:41:230:41:25

and, presumably, take it to the sites themselves.

0:41:250:41:28

We expected to see an increase in fly-tipping because,

0:41:280:41:31

whenever we've made any changes to things like

0:41:310:41:33

opening hours in the past, that has resulted in an increase.

0:41:330:41:36

We hoped that it would drop off.

0:41:360:41:38

It's beginning to do that

0:41:380:41:39

and we do need to keep it in proportion as well.

0:41:390:41:41

The amount of material that's being fly-tipped in the county is

0:41:410:41:45

very, very small, compared to the material now that is no longer

0:41:450:41:48

coming through these sites due to the various changes that have been

0:41:480:41:52

made and the economic situation.

0:41:520:41:54

So the jury's definitely out on this story.

0:41:540:41:57

The council say it's a way of keeping a popular facility open

0:41:570:42:00

without it being a burden on the taxpayer.

0:42:000:42:03

But those who oppose it say it's a double-whammy postcode lottery.

0:42:030:42:07

Not only are the people of Somerset faced with a tipping tax,

0:42:070:42:10

but they also have to put up with the fact

0:42:100:42:12

that fly-tippers avoid it completely.

0:42:120:42:13

What a mess!

0:42:130:42:15

Well, that's all we've got time for but there are plenty more

0:42:190:42:23

scandals out there and some of them are stinkers.

0:42:230:42:26

And, on tomorrow's programme,

0:42:260:42:28

we smell a rat in Reading with a pest control postcode lottery.

0:42:280:42:32

They were on the kid's bed, in our wardrobes, urinating on our clothes.

0:42:320:42:37

We disclose the postcode lottery at the heart of the baby business...

0:42:370:42:41

It's not as if I'm even being greedy.

0:42:410:42:43

Just one child, that's all we want, isn't it?

0:42:430:42:45

That's it. It's not a lot to ask for, is it?

0:42:450:42:47

..and we reveal how you are being targeted in a junk mail postcode plot.

0:42:470:42:53

Stay lucky in the postcode lottery and, if you keep watching,

0:42:530:42:57

you'll definitely improve your chances of winning.

0:42:570:43:00

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