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Whether you're a spender or a saver, | 0:00:02 | 0:00:04 | |
we could all do with knowing how to make the most of our cash. | 0:00:04 | 0:00:08 | |
So we've found simple advice for you to do just that, | 0:00:08 | 0:00:12 | |
and taken it to towns and cities right across Britain. | 0:00:12 | 0:00:15 | |
Whatever help you need with your finances, we are Right On The Money. | 0:00:17 | 0:00:22 | |
Hello and welcome to Right On The Money, | 0:00:22 | 0:00:24 | |
the show that's all about saving you some serious cash. | 0:00:24 | 0:00:28 | |
And we're in the beautiful city of York, | 0:00:28 | 0:00:30 | |
which was once the trading hub of the Viking world. | 0:00:30 | 0:00:32 | |
And it's that history that attracts many people here today, | 0:00:32 | 0:00:35 | |
all spending their money, | 0:00:35 | 0:00:37 | |
and bringing the well-needed coffers to the city. | 0:00:37 | 0:00:39 | |
So, let's do the same for you. Here's what's coming up. | 0:00:39 | 0:00:41 | |
We try to restore the peace in this family of big spenders | 0:00:43 | 0:00:47 | |
as they battle to get their finances back on track. | 0:00:47 | 0:00:51 | |
Come in the supermarket, help me. | 0:00:51 | 0:00:53 | |
If you think we don't need it, as you say, | 0:00:53 | 0:00:55 | |
tell me rather than sitting in the car with the kids. | 0:00:55 | 0:00:58 | |
That's no good. | 0:00:58 | 0:00:59 | |
Plus, we visit a warehouse bursting with cut-price bargains, | 0:00:59 | 0:01:03 | |
but is it too good to be true? | 0:01:03 | 0:01:06 | |
It's a bit of a gamble to buy one | 0:01:06 | 0:01:08 | |
if you go and get it home and it doesn't work, | 0:01:08 | 0:01:10 | |
so I'd like to just check that it does work before we actually buy it. | 0:01:10 | 0:01:14 | |
Now, as well as being full of museums and historic streets, | 0:01:16 | 0:01:19 | |
York is jam-packed full of lovely shops. | 0:01:19 | 0:01:22 | |
But it's the discount end of the market that's proved the downfall | 0:01:22 | 0:01:25 | |
for one busy mum with a pound-shop addiction | 0:01:25 | 0:01:28 | |
that's driving her family mad, | 0:01:28 | 0:01:30 | |
so let's see if we can help. | 0:01:30 | 0:01:32 | |
Charlotte and Sergio have been together for ten years now, | 0:01:35 | 0:01:39 | |
but Charlotte has still only mastered the basics | 0:01:39 | 0:01:42 | |
in partner Sergio's native Italian. | 0:01:42 | 0:01:45 | |
Buongiorno, Sergio. Come stai? | 0:01:45 | 0:01:47 | |
Oh, brava. Well done, Charlotte. | 0:01:47 | 0:01:49 | |
Grazie. | 0:01:49 | 0:01:51 | |
When it comes to the English language, however, | 0:01:51 | 0:01:53 | |
she has got plenty to say about her husband. | 0:01:53 | 0:01:56 | |
He is so impatient. | 0:01:56 | 0:01:58 | |
He won't queue anywhere. He won't wait anywhere, | 0:01:58 | 0:02:01 | |
He gets fed up at the table | 0:02:01 | 0:02:02 | |
and, by the time we haven't even finished eating, | 0:02:02 | 0:02:05 | |
he's off because he's had enough. | 0:02:05 | 0:02:06 | |
Loads of things. | 0:02:06 | 0:02:07 | |
Chef Sergio is a man of fewer words. | 0:02:07 | 0:02:10 | |
She's a bit bossy - | 0:02:10 | 0:02:12 | |
a bit grumpy sometimes. | 0:02:12 | 0:02:15 | |
These two first met in a restaurant. | 0:02:16 | 0:02:19 | |
Charlotte was a waitress and Sergio was the chef, | 0:02:19 | 0:02:22 | |
but it wasn't exactly champagne and roses. | 0:02:22 | 0:02:25 | |
With Sergio, it definitely wasn't love at first sight | 0:02:25 | 0:02:28 | |
because he was a chef, and being Italian, | 0:02:28 | 0:02:30 | |
he can be quite feisty as a chef in the kitchen, | 0:02:30 | 0:02:33 | |
and as a waitress, at first, I was like, | 0:02:33 | 0:02:35 | |
"Oh, no, I don't like him. I don't like him at all." | 0:02:35 | 0:02:38 | |
" 'Please don't do that!', cried Ram." | 0:02:38 | 0:02:41 | |
Well, clearly, she changed her mind, | 0:02:41 | 0:02:43 | |
because Charlotte and Sergio now have two little nippers - | 0:02:43 | 0:02:46 | |
twins Ollie and Ben. | 0:02:46 | 0:02:48 | |
But, while on most fronts they've found the recipe for | 0:02:48 | 0:02:51 | |
a happy home life, there's one big problem - | 0:02:51 | 0:02:54 | |
the family is brassic. | 0:02:54 | 0:02:56 | |
"So that's what the tigers did." | 0:02:56 | 0:02:59 | |
Oh, I would describe my level of wealth as quite poor. | 0:02:59 | 0:03:02 | |
I only work part-time. | 0:03:02 | 0:03:03 | |
Sergio has a full-time job, but obviously we've got two children | 0:03:03 | 0:03:06 | |
and a house and we haven't got a lot of money spare | 0:03:06 | 0:03:09 | |
at the end of the week. | 0:03:09 | 0:03:10 | |
Sergio reckons one reason why the family are struggling to | 0:03:10 | 0:03:13 | |
make ends meet is because Charlotte buys more than they need. | 0:03:13 | 0:03:17 | |
You're a brave man, Sergio! | 0:03:17 | 0:03:19 | |
Cereal, cereal, cereal, cereal, more cereal, | 0:03:19 | 0:03:24 | |
and more cereal there. | 0:03:24 | 0:03:25 | |
One, two, three, four, five, six, seven, eight - | 0:03:25 | 0:03:28 | |
eight boxes of cereal. | 0:03:28 | 0:03:30 | |
I mean, that is a waste of money, isn't it? | 0:03:30 | 0:03:32 | |
Shopping - I like shopping. | 0:03:32 | 0:03:34 | |
Baked beans, sausage and baked beans, | 0:03:34 | 0:03:37 | |
and baked beans everywhere. | 0:03:37 | 0:03:39 | |
Charlotte particularly loves visiting pound shops. | 0:03:39 | 0:03:42 | |
She spends more than £700 per year in them, | 0:03:42 | 0:03:45 | |
finding it especially hard to resist the tins | 0:03:45 | 0:03:48 | |
and cleaning products. | 0:03:48 | 0:03:50 | |
What is that? | 0:03:50 | 0:03:52 | |
Bleach. | 0:03:52 | 0:03:53 | |
Crystal-Clean Ocean, whatever it is... Oh, bleach. | 0:03:53 | 0:03:57 | |
Up to now, Sergio has felt he's fighting a losing battle. | 0:03:57 | 0:04:00 | |
Oh, no. | 0:04:00 | 0:04:02 | |
Oh, I don't believe it. | 0:04:02 | 0:04:04 | |
It's bleach. | 0:04:05 | 0:04:07 | |
So let's see if we can turn things around | 0:04:08 | 0:04:11 | |
by sending over personal finance expert Simon Read. | 0:04:11 | 0:04:14 | |
-Hello. -Hi. -You must be Charlotte. | 0:04:16 | 0:04:18 | |
-Yes. -I'm Simon. | 0:04:18 | 0:04:20 | |
Hi. | 0:04:20 | 0:04:22 | |
So you have had some money worries - tell me about them. | 0:04:22 | 0:04:25 | |
Well, I only work part-time, so we don't earn a great deal of money, | 0:04:25 | 0:04:29 | |
and I do spend quite a lot on unnecessary things. | 0:04:29 | 0:04:33 | |
Charlotte's a classic impulse shopper - | 0:04:33 | 0:04:35 | |
like many of us, picking up things she thinks are useful | 0:04:35 | 0:04:39 | |
but she doesn't need at all. | 0:04:39 | 0:04:41 | |
So, to find out how big a part that plays in why they're skint | 0:04:41 | 0:04:44 | |
at the end of each month, Simon has a plan. | 0:04:44 | 0:04:48 | |
He's brought Charlotte to one of her local pound shops | 0:04:48 | 0:04:51 | |
to see what happens when she's let loose in the aisles. | 0:04:51 | 0:04:54 | |
-In my pocket, I've got £20. -OK. | 0:04:54 | 0:04:56 | |
-Now, I want you to take that inside the store. -Yeah. | 0:04:56 | 0:04:58 | |
-Spend it. -Easily, yeah. -I'm sure this is going to be easy for you. | 0:04:58 | 0:05:01 | |
I'm sure it is going to be, I tell you. | 0:05:01 | 0:05:03 | |
-Spend it on the things you'd normally buy... -OK. | 0:05:03 | 0:05:05 | |
..then come back and we'll look at what you've spent your money on. | 0:05:05 | 0:05:07 | |
-Are you up for that? -I really am. Yeah. -All right. | 0:05:07 | 0:05:10 | |
And she's off - Charlotte's like a kid in a candy store. | 0:05:10 | 0:05:14 | |
Two for £1. I'm going to get those. | 0:05:14 | 0:05:17 | |
Well, actually, I need some more cereal. | 0:05:17 | 0:05:18 | |
Maybe I'll get this one - it's quite nice. | 0:05:18 | 0:05:20 | |
Do I get another one? | 0:05:22 | 0:05:24 | |
Yes. Magic. | 0:05:24 | 0:05:26 | |
Simon's not just leaving her to it - | 0:05:26 | 0:05:28 | |
he's gone all Secret Squirrel on us. | 0:05:28 | 0:05:31 | |
Oh, I might buy this book for them to read, actually. | 0:05:31 | 0:05:34 | |
She's just round here, | 0:05:34 | 0:05:36 | |
I'm not sure what she's buying but she's fairly highly engrossed. | 0:05:36 | 0:05:39 | |
That seems nice, so I'm going to get some of that. | 0:05:40 | 0:05:43 | |
Red alert! She's just reached the cleaning products. | 0:05:43 | 0:05:46 | |
Oh, this is my favourite aisle. | 0:05:46 | 0:05:48 | |
Oh, I spend so much money down here. | 0:05:48 | 0:05:51 | |
It's ridiculous. | 0:05:51 | 0:05:52 | |
I don't really need anything but I should probably buy something. | 0:05:52 | 0:05:56 | |
I'll actually get some bleach. | 0:05:56 | 0:05:58 | |
Mamma mia! I can't see Sergio being best pleased when she gets home. | 0:05:58 | 0:06:03 | |
Great, thank you so much. | 0:06:03 | 0:06:05 | |
So, Charlotte, here you are with all your shopping. | 0:06:05 | 0:06:07 | |
How did you get on? | 0:06:07 | 0:06:08 | |
Really well, yeah. | 0:06:08 | 0:06:10 | |
Are you...? Did you buy...? Did you stick to...? | 0:06:10 | 0:06:12 | |
-No, I bought cleaning products! -You bought cleaning products. | 0:06:12 | 0:06:15 | |
I did, and I've got some bleach at home, | 0:06:15 | 0:06:16 | |
but I don't like the smell of it, so I've gone and bought another one. | 0:06:16 | 0:06:19 | |
Now, the funny thing is, | 0:06:19 | 0:06:20 | |
Charlotte knows that the pound shop is like a trap for her. | 0:06:20 | 0:06:25 | |
I feel that everything is a bargain | 0:06:25 | 0:06:26 | |
and it's really tempting for the consumer and I just love it. | 0:06:26 | 0:06:29 | |
I go in, and I see some cleaning stuff that | 0:06:29 | 0:06:31 | |
I've probably already got at home, but this is a new one. | 0:06:31 | 0:06:34 | |
I've got to have it because it's a pound. | 0:06:34 | 0:06:36 | |
Back home, let's see of how much of what Charlotte's bought | 0:06:36 | 0:06:39 | |
she actually needs. | 0:06:39 | 0:06:41 | |
-What else is down there? This is fun, isn't it? -It is good. | 0:06:41 | 0:06:43 | |
It's a curry sauce. | 0:06:43 | 0:06:45 | |
Yeah, she doesn't eat curry. She doesn't like it, either. | 0:06:46 | 0:06:49 | |
You don't actually like curry? | 0:06:49 | 0:06:51 | |
-Not overly. It's not something... -How about Chinese? Then... | 0:06:51 | 0:06:53 | |
I thought, "Oh, gosh, that's an easy way of making a nice curry," | 0:06:53 | 0:06:56 | |
but, yeah, I would rather have Chinese. Yeah. | 0:06:56 | 0:06:58 | |
This is worse than I thought. | 0:06:58 | 0:07:00 | |
Charlotte doesn't even like what she's buying | 0:07:00 | 0:07:02 | |
and, by watching back the film of her shopping trip, | 0:07:02 | 0:07:05 | |
Simon discovered she needed just two out of the 20 items she bought! | 0:07:05 | 0:07:10 | |
Oh, actually, I need some more cereal. | 0:07:10 | 0:07:12 | |
Maybe I'll get this one - it's quite nice. | 0:07:12 | 0:07:13 | |
You bought some cereal, there. | 0:07:13 | 0:07:15 | |
-Yeah, I've got loads of cereal up there. -And you've already got loads. | 0:07:15 | 0:07:18 | |
According to recent research, | 0:07:18 | 0:07:20 | |
18% of UK shoppers regularly buy items they hadn't intended to. | 0:07:20 | 0:07:25 | |
Weirdly, it's bananas that are the most common impulse buy. | 0:07:26 | 0:07:30 | |
I mean, it just was, fundamentally, when you're shopping, | 0:07:30 | 0:07:33 | |
you need to be shopping for the things you need, | 0:07:33 | 0:07:35 | |
so I think we need to fundamentally change the way you shop. | 0:07:35 | 0:07:39 | |
To be honest, it's partly your fault because you need to come in with me, | 0:07:39 | 0:07:43 | |
If you know I'm like this, | 0:07:43 | 0:07:44 | |
there's no point sitting in the car moaning at me. | 0:07:44 | 0:07:46 | |
You need to do shopping with me. | 0:07:46 | 0:07:48 | |
But, as I said, she's likely to end up in Poundland. | 0:07:48 | 0:07:50 | |
-If I follow, I say, "Why are you buying that? Take it out." -Yeah. | 0:07:50 | 0:07:53 | |
-And so you start to argue. -But we wouldn't have to end up there | 0:07:53 | 0:07:56 | |
if you helped me with the shopping. Come in the supermarket. Help me. | 0:07:56 | 0:07:59 | |
If you think we don't need it, as you say, | 0:07:59 | 0:08:01 | |
tell me rather than sitting in the car with the kids. | 0:08:01 | 0:08:04 | |
That's no good. | 0:08:04 | 0:08:05 | |
Nobody does shopping like that. | 0:08:05 | 0:08:06 | |
Would it be better if Sergio did the shopping? | 0:08:06 | 0:08:09 | |
-Ideal. -Oh, absolutely. | 0:08:09 | 0:08:11 | |
Hmm, sounds like a good plan to me. | 0:08:11 | 0:08:14 | |
So, number one, the two of you together work on the shopping list. | 0:08:14 | 0:08:17 | |
-Definitely. -You take things off - more cleaning products. | 0:08:17 | 0:08:21 | |
-You know, "I don't know that we need them." Check, check. -Sure. | 0:08:21 | 0:08:24 | |
Two, I think Sergio should take control of the food shopping. | 0:08:24 | 0:08:28 | |
Yeah, definitely, he should. Yeah, definitely. | 0:08:28 | 0:08:30 | |
-Are you happy to do that? -Yeah, yeah, easily, yeah. | 0:08:30 | 0:08:33 | |
-Easily, I think it can be done. -Yeah, OK. | 0:08:33 | 0:08:34 | |
I have to keep more eyes on her. | 0:08:34 | 0:08:37 | |
If Charlotte and Sergio start working as a team on their shopping, | 0:08:37 | 0:08:40 | |
without buying the things they don't need, | 0:08:40 | 0:08:43 | |
Simon thinks they can easily save | 0:08:43 | 0:08:45 | |
more than £700 a year. | 0:08:45 | 0:08:47 | |
But Simon's work has only just started. | 0:08:48 | 0:08:51 | |
Now, it might sound strange, | 0:08:51 | 0:08:53 | |
but one of the biggest expenses with this chef's family | 0:08:53 | 0:08:56 | |
is the £4,680 a year they spend on convenience food. | 0:08:56 | 0:09:02 | |
Charlotte's not so keen on cooking as her husband, | 0:09:02 | 0:09:05 | |
but, with Sergio's job often keeping him out working late, | 0:09:05 | 0:09:09 | |
she relies on convenience food. | 0:09:09 | 0:09:12 | |
That's an expensive habit, | 0:09:12 | 0:09:14 | |
but Simon has a surprise in store. | 0:09:14 | 0:09:16 | |
-Can you see where we are? -Yeah. -It's the Abinger Cookery School. | 0:09:16 | 0:09:20 | |
We're going to introduce you to one of the country's top chefs, | 0:09:20 | 0:09:23 | |
who's going to show you how to make a meal from fresh ingredients | 0:09:23 | 0:09:25 | |
which will work out cheaper, be better for all the family, | 0:09:25 | 0:09:28 | |
and this is going to be brilliant fun, I hope. | 0:09:28 | 0:09:31 | |
How exciting. But who will the top chef be? | 0:09:31 | 0:09:34 | |
Jamie Oliver, Gordon Ramsay or...? | 0:09:34 | 0:09:36 | |
Oh! | 0:09:36 | 0:09:39 | |
Here's the chef! | 0:09:39 | 0:09:41 | |
Hi, Daddy! | 0:09:41 | 0:09:42 | |
It's not a celebrity chef. It's Daddy! | 0:09:42 | 0:09:45 | |
Hi. | 0:09:45 | 0:09:47 | |
-CHILD: -What are you going to cook? | 0:09:47 | 0:09:49 | |
Yes, it's hubby Sergio who's going to teach Charlotte how to turn these | 0:09:49 | 0:09:53 | |
ingredients into a delicious meal of pasta with prawns, | 0:09:53 | 0:09:56 | |
chorizo and broad beans in a white wine sauce. | 0:09:56 | 0:09:59 | |
Mmm. | 0:09:59 | 0:10:00 | |
If he succeeds, that's goodbye to the ready meals Charlotte loves | 0:10:00 | 0:10:05 | |
and hello, big savings, | 0:10:05 | 0:10:07 | |
and in no time at all, they're cooking up a storm. | 0:10:07 | 0:10:11 | |
-Hey, do you know what you haven't said once yet? -OK. | 0:10:11 | 0:10:14 | |
What? "Mamma mia"? | 0:10:14 | 0:10:16 | |
Naturally. | 0:10:16 | 0:10:17 | |
Mamma mia! | 0:10:17 | 0:10:19 | |
We Brits are apparently becoming a lot lazier in the kitchen, | 0:10:19 | 0:10:23 | |
me included. | 0:10:23 | 0:10:25 | |
We're now spending only half as much time cooking | 0:10:25 | 0:10:27 | |
as we did in 1980. | 0:10:27 | 0:10:29 | |
You have to use a bigger knife. | 0:10:29 | 0:10:31 | |
Watch out for your finger. | 0:10:31 | 0:10:33 | |
And UK families fork out a mouthwatering £1.6 billion a year | 0:10:33 | 0:10:39 | |
on ready meals. | 0:10:39 | 0:10:40 | |
-How many do you want? All of them? -Yeah, all of it, please. | 0:10:40 | 0:10:43 | |
But how will Charlotte find this "cooking from scratch" malarkey? | 0:10:43 | 0:10:46 | |
-How are your stress levels? -I'm quite stressed, | 0:10:46 | 0:10:48 | |
but I'll get there. I'll be all right. | 0:10:48 | 0:10:50 | |
SERGIO SPEAKS ITALIAN | 0:10:50 | 0:10:53 | |
Would you trust my cooking now? | 0:10:54 | 0:10:56 | |
So far, so good. Looks all right, yeah. | 0:10:56 | 0:10:58 | |
This looks fantastic. | 0:10:58 | 0:11:00 | |
-Can we give it a taste? -Yeah, you can have a taste. | 0:11:00 | 0:11:03 | |
It's nice. | 0:11:03 | 0:11:04 | |
That's delicious, and you've got enough for three main meals, | 0:11:04 | 0:11:07 | |
and that works out at about half the price... | 0:11:07 | 0:11:09 | |
-It's gorgeous. -..of the ready meals you buy. | 0:11:09 | 0:11:11 | |
Does it make you think again about buying ready meals? | 0:11:11 | 0:11:13 | |
It's better for you. Yeah, it does, because it wasn't that hard to do | 0:11:13 | 0:11:16 | |
and I think I was just being a little bit lazy, really. | 0:11:16 | 0:11:19 | |
Charlotte could halve the price of her food shopping | 0:11:19 | 0:11:22 | |
if she ditches those posh ready meals, | 0:11:22 | 0:11:24 | |
saving her around £2,340 a year. | 0:11:24 | 0:11:28 | |
But cooking's not the only thing she needs to learn | 0:11:29 | 0:11:32 | |
if she wants to give the family finances a jump-start. | 0:11:32 | 0:11:35 | |
If she knew how to drive, | 0:11:35 | 0:11:37 | |
it could be a short cut to earning more cash. | 0:11:37 | 0:11:40 | |
I mean, I've been offered jobs in schools which are full-time | 0:11:40 | 0:11:43 | |
-but I can't do them, cos... -You can't drive. | 0:11:43 | 0:11:45 | |
..I don't get there and back in time. | 0:11:45 | 0:11:46 | |
-What's stopping you from learning to drive? -The money. | 0:11:46 | 0:11:49 | |
I just don't have enough money. Lessons are expensive. | 0:11:49 | 0:11:51 | |
-Lessons are very expensive, but do you know what? -Yeah. | 0:11:51 | 0:11:54 | |
I'm hoping that, by the time we've helped you sort out your finances, | 0:11:54 | 0:11:57 | |
you'll be able to free up enough money | 0:11:57 | 0:11:58 | |
-to be able to afford to get driving lessons. -That'd be amazing. | 0:11:58 | 0:12:01 | |
Well, later in the programme, | 0:12:01 | 0:12:03 | |
we'll see what happened when Simon did get Charlotte behind the wheel | 0:12:03 | 0:12:07 | |
and she tried to beat the Stig's lap record on the Top Gear track. | 0:12:07 | 0:12:11 | |
And we're doing about 7mph. | 0:12:11 | 0:12:13 | |
Yeah, don't hold your breath. | 0:12:13 | 0:12:15 | |
Simon's with us now, | 0:12:19 | 0:12:20 | |
along with Ashleigh, who writes a blog called Ashleigh Money Saver. | 0:12:20 | 0:12:24 | |
Now, we're going to come to you in a second, Ashleigh, | 0:12:24 | 0:12:26 | |
and find out how you became so super-savvy, but first, Simon. | 0:12:26 | 0:12:30 | |
Charlotte and Sergio - I think they're like a lot other families, | 0:12:30 | 0:12:33 | |
who just seem to be caught in this financial rut, | 0:12:33 | 0:12:35 | |
where they're spending as much as they earn, | 0:12:35 | 0:12:37 | |
and by the end of the month, they've got nothing left. | 0:12:37 | 0:12:40 | |
Well, it's fairly typical of a lot of people. | 0:12:40 | 0:12:42 | |
They spend what they earn without thinking about it. | 0:12:42 | 0:12:44 | |
The secret is to plan carefully, budget carefully, | 0:12:44 | 0:12:47 | |
write everything down, and get on top of your money | 0:12:47 | 0:12:49 | |
so it doesn't get on top of you. | 0:12:49 | 0:12:50 | |
Now, Ashleigh, this must sound very familiar to you, | 0:12:50 | 0:12:52 | |
because your blog is full of the sort of hints and tips | 0:12:52 | 0:12:55 | |
about how you can save money around the house. | 0:12:55 | 0:12:57 | |
Tell us about that. | 0:12:57 | 0:12:59 | |
I first started the blog back in 2013, when I was made redundant, | 0:12:59 | 0:13:02 | |
and I had to save money, and I've managed to save £400 a month | 0:13:02 | 0:13:06 | |
just by following these simple tips. | 0:13:06 | 0:13:08 | |
So, come on, then, give us some of your tips. | 0:13:08 | 0:13:10 | |
Some of the tips are really simple, and anybody can get involved | 0:13:10 | 0:13:13 | |
and do them and save money, such as turning down your thermostat. | 0:13:13 | 0:13:16 | |
That can save you £65 a year if you turn it down one degree, | 0:13:16 | 0:13:21 | |
or, if you swap your usual cooker | 0:13:21 | 0:13:23 | |
and make all of your food in a slow cooker, | 0:13:23 | 0:13:25 | |
that can save you around about £90 a year, | 0:13:25 | 0:13:27 | |
and obviously closing any doors to keep the heat in, too. | 0:13:27 | 0:13:31 | |
But turning off radiators in rooms that aren't being used, | 0:13:31 | 0:13:33 | |
so you're not unnecessarily heating up a room | 0:13:33 | 0:13:35 | |
that you're not going to be using. | 0:13:35 | 0:13:37 | |
So turning off your devices at night can save you money? | 0:13:37 | 0:13:40 | |
That's right, yeah. Don't leave your phone on charge overnight, | 0:13:40 | 0:13:43 | |
because that's going to use electricity when you don't need to. | 0:13:43 | 0:13:46 | |
But hang on, you've got to charge your phone? | 0:13:46 | 0:13:48 | |
Well, you can charge your phone, | 0:13:48 | 0:13:50 | |
but charge it for an hour or two before you go to bed | 0:13:50 | 0:13:52 | |
and then turn off the plug, turn off your Wi-Fi and your TV. | 0:13:52 | 0:13:55 | |
And that can make a big difference to some people's lives. | 0:13:55 | 0:13:58 | |
It could make a massive difference. | 0:13:58 | 0:14:00 | |
To my life, I was able to pay off my debt by making these small changes, | 0:14:00 | 0:14:05 | |
and now I've got no debt left, | 0:14:05 | 0:14:06 | |
I'm able to book a family holiday for the first time. | 0:14:06 | 0:14:09 | |
Brilliant advice. Thanks, Ashleigh, and as ever, Simon. | 0:14:09 | 0:14:12 | |
Yeah, when I need something new, like a washing machine or TV, | 0:14:12 | 0:14:15 | |
I'll go online and I'll shop around for the best deals. | 0:14:15 | 0:14:18 | |
But there's another way to get big-brand goods | 0:14:18 | 0:14:20 | |
at a fraction of their cost, if you're prepared to take a punt. | 0:14:20 | 0:14:24 | |
If you've ever wondered what happens when you return unwanted items to | 0:14:26 | 0:14:30 | |
a major store, then this warehouse in Staffordshire holds the answer. | 0:14:30 | 0:14:34 | |
It's a bargain hunter's paradise - | 0:14:35 | 0:14:38 | |
an Aladdin's cave of high street brands at knock-down prices. | 0:14:38 | 0:14:41 | |
The man in charge is site manager Stephen Anderson. | 0:14:43 | 0:14:45 | |
We work with probably nine out of the ten | 0:14:47 | 0:14:50 | |
biggest high-street retailers. | 0:14:50 | 0:14:52 | |
It's returns, end-of-line, ex-display, | 0:14:52 | 0:14:56 | |
and sometimes liquidation stock. | 0:14:56 | 0:14:58 | |
Some stock will be absolutely perfect, | 0:14:58 | 0:15:00 | |
sealed up and never been touched. | 0:15:00 | 0:15:02 | |
Other stock might have a scratch or a dint, | 0:15:02 | 0:15:04 | |
or you might have a sofa with a leg missing, | 0:15:04 | 0:15:07 | |
so they need somewhere for that stock to go | 0:15:07 | 0:15:08 | |
and we're part of that solution. | 0:15:08 | 0:15:12 | |
Customers are told that all goods are a mixture of returns, | 0:15:12 | 0:15:15 | |
liquidated stock and ex-display. | 0:15:15 | 0:15:19 | |
They don't know the history of each individual item, | 0:15:19 | 0:15:21 | |
but that doesn't matter to these punters. | 0:15:21 | 0:15:24 | |
-Well, last week, I bought two chairs, didn't we? -Yeah. | 0:15:25 | 0:15:28 | |
We came and fetched them, and I was really pleased with the chairs, | 0:15:28 | 0:15:31 | |
because they're still on John Lewis's website at £85 each | 0:15:31 | 0:15:35 | |
and I got them for £28. | 0:15:35 | 0:15:37 | |
This site is one of 18 across the country | 0:15:37 | 0:15:39 | |
owned by auction company John Pye. | 0:15:39 | 0:15:42 | |
What started out 50 years ago with one man and his horse and cart | 0:15:42 | 0:15:46 | |
is now an international business. | 0:15:46 | 0:15:49 | |
Yeah, so this is one of the 15 artic lorry loads that we've had in, | 0:15:49 | 0:15:53 | |
or we're going to have in today. | 0:15:53 | 0:15:55 | |
One of our colleagues is unloading. | 0:15:55 | 0:15:57 | |
This looks like sofas and mattresses. | 0:15:57 | 0:16:00 | |
Despite being an auction house, you won't see an auctioneer in sight. | 0:16:02 | 0:16:06 | |
That's because all you can do on the day is browse, | 0:16:06 | 0:16:09 | |
then bids are made entirely online. | 0:16:09 | 0:16:12 | |
However, bargains can come at a cost, | 0:16:12 | 0:16:15 | |
because the law classes these goods as second-hand, | 0:16:15 | 0:16:18 | |
as solicitor Richard Nicholas explains. | 0:16:18 | 0:16:21 | |
Second-hand goods, particularly at a public auction, | 0:16:21 | 0:16:25 | |
where they've had the opportunity to inspect those goods beforehand, | 0:16:25 | 0:16:28 | |
whether or not they've actually taken that opportunity, | 0:16:28 | 0:16:31 | |
those consumers lose some of their rights | 0:16:31 | 0:16:34 | |
under the Consumer Rights Act. | 0:16:34 | 0:16:35 | |
So, the goods must still be as described, | 0:16:35 | 0:16:38 | |
but they wouldn't be able to complain, for instance, | 0:16:38 | 0:16:40 | |
that those goods are not fit for purpose | 0:16:40 | 0:16:42 | |
or not of satisfactory quality. | 0:16:42 | 0:16:44 | |
Everything here is sold as seen. | 0:16:47 | 0:16:49 | |
We are an auctioneers. | 0:16:49 | 0:16:50 | |
We're not a shop, | 0:16:50 | 0:16:52 | |
and if you're in any doubt about the suitability of any lot, | 0:16:52 | 0:16:55 | |
then don't bid. | 0:16:55 | 0:16:57 | |
But it seems plenty of people are willing to take the risk. | 0:16:57 | 0:17:01 | |
Among those ready to take a chance are mother and daughter | 0:17:01 | 0:17:04 | |
Diana and Rebecca, | 0:17:04 | 0:17:06 | |
who've got their eye on a top-of-the-range fridge-freezer. | 0:17:06 | 0:17:09 | |
It's a bit a gamble to buy one | 0:17:09 | 0:17:12 | |
if you go and get it home and it doesn't work, | 0:17:12 | 0:17:14 | |
so I'd like to just check that it does work | 0:17:14 | 0:17:16 | |
before we actually buy it. | 0:17:16 | 0:17:18 | |
-Yeah, that's brilliant. -OK. | 0:17:18 | 0:17:19 | |
I think it's worth the risk to pay far less, | 0:17:19 | 0:17:24 | |
as long as you set an amount that you're prepared to risk. | 0:17:24 | 0:17:27 | |
Mum-to-be Kelly is a regular visitor, | 0:17:28 | 0:17:31 | |
and is here to save on her baby essentials. | 0:17:31 | 0:17:34 | |
If you don't come and look, | 0:17:34 | 0:17:35 | |
you can't guarantee what state the product's going to be in. | 0:17:35 | 0:17:39 | |
You can see the product, and you can see the condition it's in | 0:17:39 | 0:17:41 | |
before purchasing when you do it this way. | 0:17:41 | 0:17:43 | |
There could be slight faults with them, | 0:17:43 | 0:17:45 | |
but they do come at a cheaper price. | 0:17:45 | 0:17:47 | |
But before deciding whether to make their online bid, | 0:17:48 | 0:17:52 | |
our buyers check out the price they'd normally pay | 0:17:52 | 0:17:54 | |
on the high street. | 0:17:54 | 0:17:56 | |
This is the fridge that I'm looking to buy. | 0:17:56 | 0:17:58 | |
£1,200. | 0:17:58 | 0:17:59 | |
That is unbelievable. | 0:17:59 | 0:18:01 | |
So, if I make my maximum bid £400... | 0:18:01 | 0:18:04 | |
If you get that fridge for that price, | 0:18:04 | 0:18:06 | |
-that'll be amazing. -Yeah, when really, it should be £1,200. | 0:18:06 | 0:18:09 | |
I'm going for the milk-prep machines, sterilisers, | 0:18:11 | 0:18:15 | |
a cot, and maybe a swinging chair or a bouncing chair. | 0:18:15 | 0:18:20 | |
It is worth checking when you enter into an auction - | 0:18:20 | 0:18:23 | |
typically you'll get terms and conditions, | 0:18:23 | 0:18:25 | |
or some set of rules that the auction runs by. | 0:18:25 | 0:18:29 | |
By law, you should receive information about delivery charges, | 0:18:29 | 0:18:34 | |
any extra tax that's payable, but it's worth just making sure | 0:18:34 | 0:18:38 | |
you've read through the terms and conditions, | 0:18:38 | 0:18:40 | |
cos that may be where those additional charges are. | 0:18:40 | 0:18:43 | |
With 185,000 customers registered to bid on this auction site, | 0:18:44 | 0:18:49 | |
competition is fierce, | 0:18:49 | 0:18:51 | |
so let's see who bagged a bargain. | 0:18:51 | 0:18:53 | |
OK, so I've just bid and won on | 0:18:53 | 0:18:55 | |
a Mamas & Papas music and lights swing. | 0:18:55 | 0:18:58 | |
I've bid and won on a cot, | 0:18:58 | 0:19:01 | |
and I've managed to get four milk-prep machines | 0:19:01 | 0:19:05 | |
that I've bid and won on, so... | 0:19:05 | 0:19:08 | |
winning. | 0:19:08 | 0:19:09 | |
And Rebecca's snapped up her fancy fridge-freezer | 0:19:11 | 0:19:14 | |
for a third of the named price, | 0:19:14 | 0:19:16 | |
but she's starting to panic. | 0:19:16 | 0:19:19 | |
I'm really nervous. | 0:19:19 | 0:19:20 | |
One, because I've made the decision to buy it. | 0:19:20 | 0:19:23 | |
Two, if it doesn't work, | 0:19:23 | 0:19:25 | |
my husband will probably go mad and think it's a waste of money. | 0:19:25 | 0:19:28 | |
It's up to the winning bidder to organise delivery, | 0:19:28 | 0:19:31 | |
and Rebecca's fridge-freezer is only a bargain | 0:19:31 | 0:19:34 | |
if it makes it to her kitchen in one piece. | 0:19:34 | 0:19:37 | |
Easy does it, Mark! | 0:19:38 | 0:19:40 | |
Oh, it's a tight squeeze. | 0:19:44 | 0:19:46 | |
Now, the moment of truth. | 0:19:47 | 0:19:49 | |
-That's a good start. -Yay! -The lights are on. | 0:19:51 | 0:19:53 | |
Well, the lights are on and you can see the temperature. | 0:19:53 | 0:19:56 | |
The lights are on in the inside. | 0:19:56 | 0:19:58 | |
Woohoo! | 0:19:58 | 0:20:00 | |
Rebecca won the American fridge-freezer | 0:20:00 | 0:20:02 | |
with a winning bid of £310. | 0:20:02 | 0:20:05 | |
They had to pay fees on top, so in total, the cost was £446.40. | 0:20:05 | 0:20:11 | |
That's a hefty £753.60 off the high-street price. | 0:20:11 | 0:20:16 | |
I would 100% say it's definitely worth the risk | 0:20:17 | 0:20:20 | |
of taking a chance on buying something at an auction, | 0:20:20 | 0:20:23 | |
but I did get it tested at the auction site. | 0:20:23 | 0:20:27 | |
I got it checked that the electricity got to it and did work. | 0:20:27 | 0:20:30 | |
But over at Kelly's house, | 0:20:32 | 0:20:33 | |
her mum has spotted a problem with the blender. | 0:20:33 | 0:20:37 | |
The lid's broken, so I guess that's just been dropped. | 0:20:37 | 0:20:40 | |
BLENDER BUZZES | 0:20:40 | 0:20:43 | |
The lid's broken on that, but that blender, | 0:20:43 | 0:20:46 | |
well, it cost me about £7, | 0:20:46 | 0:20:47 | |
whereas in the shop you're going to spend at least £30 on it, | 0:20:47 | 0:20:50 | |
so a replacement lid isn't going to cost that much. | 0:20:50 | 0:20:55 | |
Other than that, everything works, and we've saved hundreds of pounds. | 0:20:55 | 0:20:59 | |
For Kelly, one damaged item is worth the gamble, | 0:21:01 | 0:21:04 | |
and for his part, site manager Stephen Anderson insists that | 0:21:04 | 0:21:08 | |
the chance of a bargain outweighs the risks. | 0:21:08 | 0:21:11 | |
The risks are definitely worth taking. | 0:21:12 | 0:21:14 | |
Everything is as you can see it, | 0:21:14 | 0:21:16 | |
so, as long as you come to the viewing, | 0:21:16 | 0:21:18 | |
everyone will go away happy with the products | 0:21:18 | 0:21:21 | |
that they potentially might win. | 0:21:21 | 0:21:23 | |
Well, the people we saw there would all like to say | 0:21:25 | 0:21:27 | |
they got a good deal, | 0:21:27 | 0:21:28 | |
but it really is about weighing up the pros and cons. | 0:21:28 | 0:21:31 | |
Next is something we'd all like to save money on - a night out. | 0:21:31 | 0:21:35 | |
And I'm not just talking about the food and drink | 0:21:35 | 0:21:37 | |
because, unless you look like me, | 0:21:37 | 0:21:38 | |
you've got the cost of hair and beauty treatments to think about. | 0:21:38 | 0:21:41 | |
But there is a way of saving money and getting top service. | 0:21:41 | 0:21:45 | |
Meet Duncan, Kath and Liz, | 0:21:45 | 0:21:47 | |
who are all huge fans of cut-price fine dining and beauty treatments | 0:21:47 | 0:21:50 | |
at colleges around the country. | 0:21:50 | 0:21:52 | |
Liz, you're a huge fan of beauty treatments and massages - | 0:21:52 | 0:21:55 | |
the sort of things which, when added up, | 0:21:55 | 0:21:57 | |
would be a big drain on your bank balance, | 0:21:57 | 0:21:59 | |
but you've found a way to do it a lot cheaper, haven't you? | 0:21:59 | 0:22:01 | |
I certainly have, yes. | 0:22:01 | 0:22:02 | |
-I go down to the local college... -Yeah. | 0:22:02 | 0:22:04 | |
..where the students need somebody to practise on, | 0:22:04 | 0:22:06 | |
and you're, sort of, their guinea pig, | 0:22:06 | 0:22:08 | |
and I go and have a full-body massage or a back massage, | 0:22:08 | 0:22:11 | |
or have my nails done, | 0:22:11 | 0:22:13 | |
and it's a fraction of the price you would pay in a beauty salon. | 0:22:13 | 0:22:17 | |
Well, give me an idea of that fraction. | 0:22:17 | 0:22:19 | |
I would pay £15 for a full-body massage, | 0:22:19 | 0:22:22 | |
which lasts about an hour and a half. | 0:22:22 | 0:22:24 | |
What about the fact you've actually got someone who's not necessarily | 0:22:24 | 0:22:27 | |
trained at this point? They're a student, aren't they? | 0:22:27 | 0:22:29 | |
You know, they might not be too good at what they're doing. | 0:22:29 | 0:22:32 | |
Well, I've never had a bad experience. | 0:22:32 | 0:22:34 | |
There are some better than others and some are extremely good, | 0:22:34 | 0:22:37 | |
but I've always come out feeling it was very good value for money. | 0:22:37 | 0:22:40 | |
I'm going to come to you, Kath and Duncan, | 0:22:40 | 0:22:42 | |
because you've sampled the fare of an up-and-coming Jamie Oliver, | 0:22:42 | 0:22:47 | |
haven't you? At a fraction of the price. | 0:22:47 | 0:22:49 | |
Well, the last time we went, we had prelunch drinks, | 0:22:49 | 0:22:52 | |
we had a three-course meal, two bottles of wine, | 0:22:52 | 0:22:55 | |
and it was £22 per person. | 0:22:55 | 0:22:57 | |
-And coffee. -And coffee. | 0:22:57 | 0:22:59 | |
-Oh, don't forget the coffee, Duncan. -No, exactly. Exactly. Yeah. | 0:22:59 | 0:23:02 | |
There must be some downside to it | 0:23:02 | 0:23:04 | |
compared to some very big, nice, flashy restaurant. | 0:23:04 | 0:23:06 | |
Surely, you're eating in a college, aren't you? What about the ambience? | 0:23:06 | 0:23:10 | |
I think they've achieved a good atmosphere. | 0:23:10 | 0:23:13 | |
People dress quite smartly, | 0:23:13 | 0:23:15 | |
and for the evening events, people do dress up, | 0:23:15 | 0:23:18 | |
and we had one evening event where we had venison | 0:23:18 | 0:23:22 | |
presented by the local aristocracy, from their estate, | 0:23:22 | 0:23:25 | |
and the gentlemen were in dinner suits, | 0:23:25 | 0:23:27 | |
and the ladies, of course, equally smartly dressed. | 0:23:27 | 0:23:30 | |
So, and they... | 0:23:30 | 0:23:32 | |
Although the staff are being trained, they are very good. | 0:23:32 | 0:23:36 | |
Well, thanks a lot for sharing your experience with us. | 0:23:36 | 0:23:39 | |
And if you'd like to enjoy the same service | 0:23:39 | 0:23:40 | |
at your local catering or beauty college, | 0:23:40 | 0:23:42 | |
just contact them and see what's on offer. | 0:23:42 | 0:23:44 | |
Back to Denise now, who's also having a taste of the high life. | 0:23:44 | 0:23:48 | |
She's at the races. | 0:23:48 | 0:23:49 | |
There's a reason for that, Dom. | 0:23:49 | 0:23:51 | |
A recent survey suggested people could knock around £80 off | 0:23:51 | 0:23:55 | |
their home insurance bill if they had haggled. | 0:23:55 | 0:23:58 | |
Now, my friend Mr Littlewood is a master at haggling | 0:23:58 | 0:24:01 | |
and can knock down the price of about anything. | 0:24:01 | 0:24:04 | |
Me? I'm not so good, | 0:24:04 | 0:24:05 | |
but later, I'm going to find out how to get better. | 0:24:05 | 0:24:08 | |
First, how good are you at haggling? | 0:24:08 | 0:24:11 | |
-On holiday I do. -Yeah. -I like haggling, yeah. | 0:24:15 | 0:24:17 | |
You go into, like, markets or even shops, where you can't really... | 0:24:17 | 0:24:21 | |
-I don't feel you can do it, like, in city centres or normal shops. -No. | 0:24:21 | 0:24:24 | |
I wouldn't feel comfortable doing it in, like, Leeds city centre | 0:24:24 | 0:24:28 | |
in just a normal clothes shop, | 0:24:28 | 0:24:30 | |
but abroad, I'd feel more comfortable. | 0:24:30 | 0:24:32 | |
I've got a bit of a habit, whenever I see something, | 0:24:32 | 0:24:35 | |
I always try figure out what it costs at cost price. | 0:24:35 | 0:24:37 | |
And then I'm like, | 0:24:37 | 0:24:38 | |
"Well, I know you didn't get it for this, | 0:24:38 | 0:24:40 | |
"so, come on, give me a bit of a discount." | 0:24:40 | 0:24:42 | |
When I bought... Your house? Yeah, you haggle, of course you do. | 0:24:42 | 0:24:45 | |
That's the whole idea, so... when it's appropriate. | 0:24:45 | 0:24:47 | |
Sometimes we do haggle. Like, we just bought a suit, | 0:24:47 | 0:24:49 | |
-and now we haggled £5 off. -We got a discount of £5 for a suit... | 0:24:49 | 0:24:52 | |
-All right. -Better than nothing. | 0:24:52 | 0:24:53 | |
I can't be bothered with the effort of haggling. | 0:24:53 | 0:24:56 | |
If it's a good price, then it's... | 0:24:56 | 0:24:58 | |
Maybe I could get it a few pounds cheaper, or... | 0:24:58 | 0:25:00 | |
but I'd rather just pay the price. | 0:25:00 | 0:25:03 | |
I mean, we bought, like, 30 suits, as well, so... | 0:25:03 | 0:25:05 | |
We bought it in bulk, so we thought we'd get a discount. | 0:25:05 | 0:25:08 | |
I don't think the British are very good at haggling, | 0:25:08 | 0:25:10 | |
I think we're a bit too polite. | 0:25:10 | 0:25:11 | |
Trust me, there are some great deals to have out there | 0:25:14 | 0:25:17 | |
if you're just prepared to have a little bit of a haggle. | 0:25:17 | 0:25:20 | |
Now, I'm an old pro, but Denise here is not so good, are you? | 0:25:20 | 0:25:23 | |
No, I'm not. | 0:25:23 | 0:25:25 | |
We've been joined by retail analyst Tarlok Teji, and between us, | 0:25:25 | 0:25:28 | |
we're going to get Denise up to speed. | 0:25:28 | 0:25:30 | |
And you are a bag of nerves, aren't you? | 0:25:30 | 0:25:32 | |
No, I'm not looking forward to it, | 0:25:32 | 0:25:33 | |
but I'll do my best, if you can imagine. | 0:25:33 | 0:25:35 | |
Now, Tarlok, what would your top three tips be? | 0:25:35 | 0:25:37 | |
Well, the first one is, | 0:25:37 | 0:25:40 | |
because most people are shy, | 0:25:40 | 0:25:41 | |
-if you don't ask, you don't get... -Yup. | 0:25:41 | 0:25:44 | |
..so you must ask. | 0:25:44 | 0:25:45 | |
The other one is, understand what it is you can haggle over, | 0:25:45 | 0:25:50 | |
where you can haggle and when you can haggle. | 0:25:50 | 0:25:52 | |
Those are very simple steps and you're on your way. | 0:25:52 | 0:25:55 | |
Denise, what I would say is, don't be scared of this. | 0:25:55 | 0:25:58 | |
Think of it as a bit of a game, a bit of fun, | 0:25:58 | 0:26:00 | |
but the important thing I will always say to anybody is, | 0:26:00 | 0:26:02 | |
build rapport, and Tarlok would agree with this. | 0:26:02 | 0:26:04 | |
They're just as nervous of you as you are of them, | 0:26:04 | 0:26:07 | |
so have a bit of fun. | 0:26:07 | 0:26:08 | |
You know, make it enjoyable. | 0:26:08 | 0:26:10 | |
If you get a bit off, great. | 0:26:10 | 0:26:11 | |
If you don't, then move onto the next shop. | 0:26:11 | 0:26:13 | |
-OK. -Now, I'm going to sub you 40 quid to go and do some shopping. | 0:26:13 | 0:26:17 | |
Thank you very much. OK. | 0:26:17 | 0:26:19 | |
I don't like handing money over. | 0:26:19 | 0:26:20 | |
-Go on, off you go. Have some fun. -Come on, Tarlok. | 0:26:20 | 0:26:24 | |
I can tell you, she told me she never, ever haggles. | 0:26:24 | 0:26:27 | |
She really is going to feel awkward about this. | 0:26:27 | 0:26:29 | |
Well, while I'm here, I might as well do some shopping myself. | 0:26:29 | 0:26:33 | |
When asking for a discount, | 0:26:36 | 0:26:37 | |
always make sure you're speaking to the person | 0:26:37 | 0:26:39 | |
who's in a position to actually give it. | 0:26:39 | 0:26:41 | |
There's no point speaking to a teenage Saturday shop assistant - | 0:26:41 | 0:26:44 | |
they're only going to tell you to go speak to the manager. | 0:26:44 | 0:26:47 | |
Excuse me. | 0:26:49 | 0:26:51 | |
Who's the person that'll be able to give me the best deal in here? | 0:26:51 | 0:26:54 | |
You need to speak to our manager, Jen. | 0:26:54 | 0:26:56 | |
I've even got the name. | 0:26:56 | 0:26:58 | |
-Jen, nice to meet you. -Nice to meet you. | 0:26:58 | 0:26:59 | |
Dominic from the telly. | 0:26:59 | 0:27:01 | |
Hello. | 0:27:01 | 0:27:02 | |
-Can we have a deal? -I can see what we can do for you. | 0:27:03 | 0:27:06 | |
Hey, you see, I'm already on to a winner. | 0:27:06 | 0:27:08 | |
Hello there. This is a lovely little bag. | 0:27:09 | 0:27:12 | |
Yeah, it's beautiful, isn't it? | 0:27:12 | 0:27:13 | |
I've looked at these earrings as well - these are nice. | 0:27:13 | 0:27:16 | |
Goes with my jacket, actually. | 0:27:16 | 0:27:18 | |
It does, yeah. Do you want me to have a look at those? | 0:27:18 | 0:27:20 | |
-Can you look at the price? -That'll be 35. | 0:27:20 | 0:27:22 | |
Do you think you could do a little deal for me? | 0:27:22 | 0:27:24 | |
The lowest I could go with it is 30. | 0:27:24 | 0:27:26 | |
-Hmm... -That would be what I would do. | 0:27:26 | 0:27:30 | |
I was hoping, you know, maybe 27. | 0:27:30 | 0:27:33 | |
-Yeah. -What about 29? | 0:27:33 | 0:27:34 | |
DENISE SIGHS | 0:27:34 | 0:27:36 | |
Mm, I'll have a little think about it. | 0:27:36 | 0:27:38 | |
-OK? -OK, no worries, thank you. -Thanks. | 0:27:38 | 0:27:40 | |
OK, well, the first and most important thing is, you've asked, | 0:27:41 | 0:27:44 | |
so that's a big hurdle. | 0:27:44 | 0:27:45 | |
-You automatically get a bronze medal for that. -Thank you. | 0:27:45 | 0:27:48 | |
-I guess, still keep pushing. -Just... | 0:27:48 | 0:27:49 | |
You can probably knock another pound or two off. | 0:27:49 | 0:27:52 | |
But I'm starting to feel uncomfortable now. | 0:27:52 | 0:27:54 | |
I think she'll be fine. Yeah? | 0:27:54 | 0:27:56 | |
-She was smiling, that's the thing. -All right. | 0:27:56 | 0:27:58 | |
Good work, Tarlok. Come on, Denise, let's see a bit of haggling. | 0:27:58 | 0:28:01 | |
-Hi, again. -Hi, again. | 0:28:02 | 0:28:04 | |
Well, as I said, I really love this handbag. | 0:28:04 | 0:28:06 | |
-OK. -I know you've come in with £29. | 0:28:06 | 0:28:08 | |
-That's right. -But if you could do this for me for £27, | 0:28:08 | 0:28:12 | |
I will happily go off into the day as a happy woman. | 0:28:12 | 0:28:17 | |
What about 28? I'll meet you in the middle. How does that sound? | 0:28:17 | 0:28:20 | |
That sounds very nice, thank you very much. | 0:28:20 | 0:28:22 | |
-Thank you. -Thank you. -Thank you. | 0:28:22 | 0:28:24 | |
Go, girl. Result. | 0:28:24 | 0:28:25 | |
I'll get you some change. | 0:28:25 | 0:28:26 | |
So, how did you feel about that? | 0:28:26 | 0:28:28 | |
I feel good that I've managed to get the discount, | 0:28:28 | 0:28:30 | |
but I'm a little bit nervous. | 0:28:30 | 0:28:31 | |
It was very good what you did, | 0:28:31 | 0:28:32 | |
but you may not realise that you got 20% then, | 0:28:32 | 0:28:37 | |
so you've not only asked and got your bronze medal, | 0:28:37 | 0:28:39 | |
you've gone straight to gold. | 0:28:39 | 0:28:41 | |
Not surprised for an Olympian, but not everybody can do that. | 0:28:41 | 0:28:45 | |
You've got a big smile on your face. | 0:28:45 | 0:28:47 | |
-That's a good sign. -It is a good sign. | 0:28:47 | 0:28:49 | |
I actually quite enjoyed myself. | 0:28:49 | 0:28:50 | |
I got into the old haggling. | 0:28:50 | 0:28:52 | |
That's how it's... A lot of people don't realise, | 0:28:52 | 0:28:54 | |
once you start the ball rolling, | 0:28:54 | 0:28:56 | |
it's quite an enjoyable experience, isn't it? | 0:28:56 | 0:28:58 | |
And I've got a real buzz. I got a real buzz from it. | 0:28:58 | 0:29:01 | |
And I got change, which you'll be impressed with. | 0:29:01 | 0:29:04 | |
In future, will you always try and get a bit of money off? | 0:29:04 | 0:29:07 | |
I think there's deals to be had. You can just go for it. | 0:29:07 | 0:29:10 | |
And also, the stallholders, | 0:29:10 | 0:29:11 | |
I bet they quite enjoy the experience. | 0:29:11 | 0:29:13 | |
Well, at the end of the day, they are here to sell. | 0:29:13 | 0:29:16 | |
Yeah, exactly. They've had a good day. You've had a good day. | 0:29:16 | 0:29:18 | |
-Yeah, very happy. -Everyone's happy by the sounds of it. | 0:29:18 | 0:29:21 | |
-Thanks very much, Tarlok. -Dom, you're welcome. | 0:29:21 | 0:29:23 | |
Now, earlier on, we met the fantastic Charlotte and Sergio, | 0:29:23 | 0:29:26 | |
who were at loggerheads over Charlotte's pound-shop addiction. | 0:29:26 | 0:29:29 | |
Let's see if we've managed to get the family finances back on track. | 0:29:29 | 0:29:33 | |
Italian chef Sergio and his wife, Charlotte, have a big problem - | 0:29:35 | 0:29:40 | |
they get through their cash much quicker than they'd like. | 0:29:40 | 0:29:44 | |
Oh, I spend so much more down here. | 0:29:44 | 0:29:46 | |
Charlotte is a self-confessed shopaholic, | 0:29:46 | 0:29:49 | |
and goes through every single penny of Sergio's wages each month | 0:29:49 | 0:29:53 | |
by buying expensive ready meals and raiding pound shops. | 0:29:53 | 0:29:58 | |
Baked beans, baked beans, baked beans everywhere. | 0:29:58 | 0:30:02 | |
It just worries me that when I get older, | 0:30:02 | 0:30:04 | |
I'm not going to have a lot of money saved. | 0:30:04 | 0:30:07 | |
To help the couple free up more cash, | 0:30:07 | 0:30:09 | |
we sent in personal finance expert Simon Read. | 0:30:09 | 0:30:13 | |
He was determined to teach Charlotte how to resist | 0:30:13 | 0:30:16 | |
all those impulse buys. | 0:30:16 | 0:30:18 | |
So I think we need to fundamentally change the way you shop. | 0:30:18 | 0:30:21 | |
Now Simon's back to give this family's finances another boost, | 0:30:23 | 0:30:27 | |
this time by helping them to not just spend less money, | 0:30:27 | 0:30:31 | |
but make more. | 0:30:31 | 0:30:33 | |
Charlotte works one day a week on a make-up counter, | 0:30:33 | 0:30:36 | |
but dreams of starting her own business one day. | 0:30:36 | 0:30:39 | |
So far, she's been held back, | 0:30:39 | 0:30:41 | |
as she doesn't drive and has to look after the children, | 0:30:41 | 0:30:45 | |
but Simon has arranged for a surprise visit. | 0:30:45 | 0:30:48 | |
We've got a mystery guest coming. | 0:30:49 | 0:30:51 | |
Oh, fantastic. | 0:30:51 | 0:30:52 | |
And that mystery guest is - ding-dong - Avon lady Nicky. | 0:30:52 | 0:30:56 | |
Oh, perhaps knock-knock. | 0:30:56 | 0:30:57 | |
-Hello. -Hello, Charlotte. -Hi, who are you? | 0:30:57 | 0:30:59 | |
Hi, my name's Nicky. I'm from Avon. | 0:30:59 | 0:31:01 | |
I've come to have a little chat with you today. | 0:31:01 | 0:31:03 | |
Oh, lovely, come in. | 0:31:03 | 0:31:05 | |
Thank you. | 0:31:05 | 0:31:07 | |
Nicky's a busy mum, too, | 0:31:07 | 0:31:08 | |
but that hasn't stopped her from becoming a top sales rep. | 0:31:08 | 0:31:12 | |
Simon hopes that hearing this story | 0:31:12 | 0:31:14 | |
can inspire Charlotte to do something similar in the future. | 0:31:14 | 0:31:17 | |
Obviously, I guess, you work from home. | 0:31:18 | 0:31:21 | |
Do you find that a little bit easier with small children? | 0:31:21 | 0:31:23 | |
It's been fantastic. | 0:31:23 | 0:31:25 | |
I can work around the children. | 0:31:25 | 0:31:27 | |
I'm free to go to parents' evenings, | 0:31:27 | 0:31:30 | |
afternoons at the school, and things like that. | 0:31:30 | 0:31:32 | |
I run it around my family, | 0:31:32 | 0:31:35 | |
so you don't have to worry about being there nine till five, | 0:31:35 | 0:31:39 | |
you know, you run it your way. | 0:31:39 | 0:31:41 | |
I mean, obviously, with my knowledge of make-up, | 0:31:41 | 0:31:43 | |
because I have had quite a few years' experience, | 0:31:43 | 0:31:46 | |
do you think I'm more likely to be able to sustain good income from it? | 0:31:46 | 0:31:51 | |
Definitely. Absolutely. | 0:31:51 | 0:31:53 | |
I won't lie to you and say you're going to earn hundreds and hundreds | 0:31:53 | 0:31:56 | |
and hundreds in your first... first few months, | 0:31:56 | 0:32:00 | |
but it builds up. | 0:32:00 | 0:32:02 | |
Last year, I was actually top of our area for sales, | 0:32:02 | 0:32:05 | |
so it's doable, definitely. | 0:32:05 | 0:32:07 | |
This kind of work could help Charlotte top-up the family income | 0:32:09 | 0:32:13 | |
by around £4,000 a year, | 0:32:13 | 0:32:16 | |
but does Nicky think Charlotte's got what it takes? | 0:32:16 | 0:32:19 | |
Simon gets in a sneaky chat while Charlotte is out of the room. | 0:32:19 | 0:32:23 | |
Tell me, honestly, what do you think of her? | 0:32:24 | 0:32:26 | |
-Fantastic. -Really? | 0:32:26 | 0:32:27 | |
Definitely. She's got the personality. | 0:32:27 | 0:32:30 | |
She's got the knowledge. | 0:32:30 | 0:32:32 | |
I think she'd be fantastic. | 0:32:32 | 0:32:34 | |
But without a driving licence, | 0:32:34 | 0:32:36 | |
Charlotte is stuck at home and her ambitions won't get far, | 0:32:36 | 0:32:40 | |
so getting her mobile is Simon's next big challenge. | 0:32:40 | 0:32:44 | |
So, we're off to the next location, | 0:32:44 | 0:32:47 | |
and it's a surprise for you. | 0:32:47 | 0:32:50 | |
We're going to ask you to do something | 0:32:50 | 0:32:51 | |
which I hope you enjoy and find interesting. | 0:32:51 | 0:32:54 | |
We don't want you to know what it is until we get there... | 0:32:54 | 0:32:56 | |
-OK, cool. Yeah. -..so I'm going to ask you to put on, | 0:32:56 | 0:32:58 | |
if you don't mind, this rather flamboyant blindfold. | 0:32:58 | 0:33:01 | |
-If you can... -Yeah. Oh, gosh, really? OK. | 0:33:01 | 0:33:03 | |
-..just cover up your eyes for us... -Yeah, yeah, I can do that. | 0:33:03 | 0:33:06 | |
..and then we'll guide you up the path, into the car, | 0:33:06 | 0:33:09 | |
and we'll be heading off. | 0:33:09 | 0:33:11 | |
After just ten minutes, | 0:33:11 | 0:33:13 | |
Charlotte and Simon arrive at the secret location. | 0:33:13 | 0:33:17 | |
-Here we are, and this is the moment we've been waiting for. -Wahey! | 0:33:17 | 0:33:19 | |
-You can take off your blindfold. -Can I? -Yeah. | 0:33:19 | 0:33:22 | |
An airfield, in the middle of nowhere. | 0:33:22 | 0:33:24 | |
-Wow! It's Dunsfold Aerodrome. -It's Dunsfold... | 0:33:25 | 0:33:28 | |
-It's the Top Gear track. -It is the Top Gear track. -It is. | 0:33:28 | 0:33:31 | |
And do you know what people like to do here? | 0:33:31 | 0:33:33 | |
-They like to drive. -They like to drive. | 0:33:33 | 0:33:34 | |
-We are going to put you behind the wheel. -I can't drive! | 0:33:34 | 0:33:37 | |
I'm useless. | 0:33:37 | 0:33:39 | |
-We'll... -OK. -Well, we'll see. -How exciting. | 0:33:39 | 0:33:41 | |
-We'll see. -That's really exciting. | 0:33:41 | 0:33:43 | |
Simon wants to give Charlotte the ultimate incentive | 0:33:43 | 0:33:46 | |
to boost her income by getting her behind the wheel. | 0:33:46 | 0:33:49 | |
Some say he gave the Stig his first driving lesson - | 0:33:49 | 0:33:53 | |
let's see if driving instructor Paul can work his magic | 0:33:53 | 0:33:56 | |
on our Charlotte, too. | 0:33:56 | 0:33:59 | |
At the moment, you're just going to drive | 0:33:59 | 0:34:01 | |
-what you feel comfortable doing. -Yeah. -OK. | 0:34:01 | 0:34:03 | |
Charlotte's just about to start the engine. | 0:34:07 | 0:34:09 | |
-ENGINE STARTS -There it goes. | 0:34:09 | 0:34:11 | |
Handbrake off. You'll find that you start moving. | 0:34:11 | 0:34:14 | |
And they're off. | 0:34:14 | 0:34:15 | |
Look at that - smooth. | 0:34:16 | 0:34:19 | |
Well, that was much better than I thought it would be, to be honest. | 0:34:19 | 0:34:22 | |
Now what do I do? Do I have to steer? | 0:34:22 | 0:34:24 | |
Yeah, a bit of steering would be good. | 0:34:24 | 0:34:26 | |
Look at the concentration on her face - | 0:34:26 | 0:34:29 | |
and the speed. | 0:34:29 | 0:34:30 | |
And we're doing about 7mph. | 0:34:30 | 0:34:32 | |
RECORD SCRATCHES Ah, OK. | 0:34:32 | 0:34:34 | |
But remember, this is her first lesson. | 0:34:34 | 0:34:37 | |
According to the DVLA, | 0:34:37 | 0:34:39 | |
passing your driving test takes, on average, 45 hours of lessons, | 0:34:39 | 0:34:43 | |
and that's likely to cost over £1,000. | 0:34:43 | 0:34:46 | |
We're now up to about 15mph. Excellent. | 0:34:47 | 0:34:51 | |
But there are ways of cutting the costs down. | 0:34:51 | 0:34:54 | |
Shop around for the best deal when looking for an instructor, | 0:34:54 | 0:34:57 | |
and practice driving with friends or family members | 0:34:57 | 0:35:00 | |
so you can boost your confidence without forking out any money. | 0:35:00 | 0:35:04 | |
-Paul. -Yeah? -What's your verdict? How did she do? | 0:35:09 | 0:35:11 | |
Really, really good. Yeah. She's quite the natural, I think. | 0:35:11 | 0:35:15 | |
Paul thinks Charlotte would only need about 20 lessons, | 0:35:15 | 0:35:18 | |
which would typically cost about £500. | 0:35:18 | 0:35:21 | |
So we know you can save money in other parts of your life - | 0:35:21 | 0:35:25 | |
at least £500 by not going to the pound shops any more. | 0:35:25 | 0:35:28 | |
Yes, true. I'd love to be able to drive, anyway. | 0:35:28 | 0:35:30 | |
So you think you might pick this up again? | 0:35:30 | 0:35:32 | |
I think I probably will. | 0:35:32 | 0:35:33 | |
I'll save a bit of money and then I will, definitely. | 0:35:33 | 0:35:35 | |
Good work, Simon. | 0:35:35 | 0:35:37 | |
Thanks to the savings he's found so far, | 0:35:37 | 0:35:39 | |
Charlotte's driving dream could be a reality, | 0:35:39 | 0:35:42 | |
putting her on the road to starting up her own business. | 0:35:42 | 0:35:46 | |
That night, with the kids' bedtime story done, | 0:35:46 | 0:35:49 | |
Sergio decides to treat Charlotte to her favourite guilty pleasure. | 0:35:49 | 0:35:54 | |
There you go, Charlotte. Look at this cake. | 0:35:54 | 0:35:56 | |
Alpine strawberry - they're beautiful. Look at that. | 0:35:56 | 0:35:59 | |
Wow. Charlotte treats herself to the occasional slice of strawberry cake | 0:35:59 | 0:36:03 | |
at the local cafe. | 0:36:03 | 0:36:05 | |
Embracing the spirit of money-saving, | 0:36:05 | 0:36:07 | |
Sergio wants to knock that on the head, but he's no killjoy. | 0:36:07 | 0:36:11 | |
He's got a way she can have her cake and eat it. | 0:36:11 | 0:36:14 | |
So, this cake, you can make easily - | 0:36:14 | 0:36:16 | |
-14 slices. -Yeah. | 0:36:16 | 0:36:18 | |
Say, in the shop, you pay, what, £3 a slice? | 0:36:18 | 0:36:20 | |
Yeah, OK, yeah, about that. | 0:36:20 | 0:36:22 | |
But it only cost Sergio £7 to buy a very similar whole cake | 0:36:22 | 0:36:27 | |
in a supermarket. | 0:36:27 | 0:36:28 | |
By buying one slice at a time in a cafe, | 0:36:28 | 0:36:31 | |
you get charged six times more. | 0:36:31 | 0:36:34 | |
That is what? £35 saving. | 0:36:34 | 0:36:37 | |
Yes, all right. Gosh. | 0:36:37 | 0:36:39 | |
When you say it like that, it makes me never want to eat cake again. | 0:36:39 | 0:36:43 | |
Look, no-one's saying you can't eat cake, | 0:36:43 | 0:36:45 | |
but you can do it more cheaply. | 0:36:45 | 0:36:47 | |
Buy a whole one and freeze the individual slices | 0:36:47 | 0:36:50 | |
until you need them. | 0:36:50 | 0:36:52 | |
Sergio's well chuffed with the idea. | 0:36:52 | 0:36:54 | |
What do you think, Charlotte? | 0:36:54 | 0:36:56 | |
Well, I think he thinks he's turning into Simon, yeah. | 0:36:56 | 0:36:58 | |
-You're joking. -He's, like, becoming an economist. | 0:36:58 | 0:37:00 | |
-I'm no economist. -He's whingeing about what I spend and what I buy | 0:37:00 | 0:37:04 | |
-and, yeah, I think he is. -That is £35 on £7. | 0:37:04 | 0:37:07 | |
Are we still going on? | 0:37:07 | 0:37:08 | |
Yeah, he definitely is turning into Simon, definitely, | 0:37:08 | 0:37:12 | |
cos he is still going on about a cake. | 0:37:12 | 0:37:15 | |
Now, don't knock it, Charlotte. | 0:37:15 | 0:37:17 | |
If you cut back on the cake, | 0:37:17 | 0:37:18 | |
it will save you over £300 a year. | 0:37:18 | 0:37:21 | |
Lose the coffee you typically | 0:37:21 | 0:37:23 | |
buy with it as well, | 0:37:23 | 0:37:24 | |
and you're talking more than | 0:37:24 | 0:37:26 | |
£850 worth of savings, | 0:37:26 | 0:37:28 | |
and that could easily cover the cost of the driving lessons you need. | 0:37:28 | 0:37:33 | |
I have to say, Charlotte, that is yummy - the alpine strawberry. | 0:37:33 | 0:37:37 | |
Can I just say? You've said alpine strawberry loads and loads of times. | 0:37:37 | 0:37:41 | |
They're actually raspberries. | 0:37:41 | 0:37:43 | |
Yeah, they look like alpine strawberries. | 0:37:43 | 0:37:45 | |
-I apologise. -No, cos they're not alpine strawberries whatsoever, | 0:37:45 | 0:37:48 | |
they're raspberries. You bought it cos you thought | 0:37:48 | 0:37:50 | |
it was alpine strawberries and it would've been worth £7. | 0:37:50 | 0:37:53 | |
Now you know it's raspberries, | 0:37:53 | 0:37:54 | |
you might want to think about what you're telling me about cake. | 0:37:54 | 0:37:57 | |
Oops! Nice try, Sergio. | 0:37:57 | 0:37:59 | |
But don't worry, you can stand down now, | 0:37:59 | 0:38:01 | |
because Simon's back for one last visit, | 0:38:01 | 0:38:03 | |
and he wants to tackle the family's biggest money riddle. | 0:38:03 | 0:38:08 | |
These guys would like to get a new house | 0:38:08 | 0:38:10 | |
and move out of their current one, | 0:38:10 | 0:38:12 | |
which was left to Charlotte and her sister by their mother. | 0:38:12 | 0:38:15 | |
I'd like my own home, | 0:38:15 | 0:38:17 | |
and I'd like something that I could perhaps call mine and Sergio's. | 0:38:17 | 0:38:21 | |
Charlotte wants to sell up and move to a bigger house, | 0:38:21 | 0:38:24 | |
but there's a problem. | 0:38:24 | 0:38:25 | |
I've looked into a couple of mortgages | 0:38:26 | 0:38:28 | |
but I don't think that's going to be possible. | 0:38:28 | 0:38:30 | |
Why do you think you can't get a mortgage? | 0:38:30 | 0:38:32 | |
I've asked a few people and the most they're willing to lend is | 0:38:32 | 0:38:35 | |
just not even enough. Well, it's not going to get me anything. | 0:38:35 | 0:38:38 | |
-To get you a home? -It's not even going to get me a bedsit. | 0:38:38 | 0:38:40 | |
Right, so you feel... You feel trapped. | 0:38:40 | 0:38:42 | |
-I do. -Really? -I am. I'm completely trapped. | 0:38:42 | 0:38:45 | |
To see what options might help, | 0:38:45 | 0:38:47 | |
Simon has called in top property advisor Henry Pryor. | 0:38:47 | 0:38:50 | |
Fingers crossed. | 0:38:50 | 0:38:52 | |
Henry, this is Charlotte. | 0:38:52 | 0:38:53 | |
-Hi, Henry. Nice to meet you. -Nice to see you. | 0:38:53 | 0:38:55 | |
When it comes to your earnings, | 0:38:55 | 0:38:57 | |
may I be impolite and ask, what do you earn roughly a year? | 0:38:57 | 0:39:00 | |
Yeah, I mean, between us, we probably only earn about 25,000, | 0:39:00 | 0:39:04 | |
so it is not really going to... | 0:39:04 | 0:39:06 | |
OK, so let's assume you've got £100,000 worth of equity, | 0:39:06 | 0:39:09 | |
and roughly £60,000 worth of borrowings. | 0:39:09 | 0:39:12 | |
That would get you another house that you could buy. | 0:39:12 | 0:39:16 | |
If you've got that kind of budget, | 0:39:16 | 0:39:18 | |
you shouldn't have to move a million miles | 0:39:18 | 0:39:19 | |
in order to find something that you can afford. | 0:39:19 | 0:39:22 | |
But you wouldn't get anywhere for that money, would you, 160,000? | 0:39:22 | 0:39:24 | |
I think you'd be pleasantly surprised. | 0:39:24 | 0:39:26 | |
The average deposit in this country is roughly £40,000, | 0:39:26 | 0:39:30 | |
that people save from taxed income. | 0:39:30 | 0:39:32 | |
You have got a thumping great deposit of nearly £100,000. | 0:39:32 | 0:39:36 | |
But Charlotte and Sergio haven't enough money to renovate the house | 0:39:36 | 0:39:40 | |
before they put it on the market. | 0:39:40 | 0:39:42 | |
Will this scupper their dreams of moving on? | 0:39:42 | 0:39:45 | |
All you need to do is make sure the house looks presentable | 0:39:45 | 0:39:48 | |
because, invariably, if you rip out the kitchen | 0:39:48 | 0:39:50 | |
and put in a new bathroom, | 0:39:50 | 0:39:51 | |
the chance of it being someone else's taste is remote... | 0:39:51 | 0:39:54 | |
-Yeah, of course. -..so don't go to the expense and the trouble | 0:39:54 | 0:39:58 | |
of doing major works to your house. | 0:39:58 | 0:40:00 | |
That's great news. | 0:40:00 | 0:40:02 | |
Not only does Henry think that Charlotte and Sergio can get | 0:40:02 | 0:40:05 | |
a decent house by putting down a big deposit, | 0:40:05 | 0:40:09 | |
but they don't even have to renovate their current one | 0:40:09 | 0:40:11 | |
before they sell it. | 0:40:11 | 0:40:13 | |
Molto bene, Simon. | 0:40:13 | 0:40:15 | |
Your work here is done. | 0:40:15 | 0:40:17 | |
Time for the figures. | 0:40:17 | 0:40:18 | |
Tightening the purse strings on the shopping, | 0:40:18 | 0:40:20 | |
the ready meals and the weekly treats, | 0:40:20 | 0:40:23 | |
plus adding on the likely revenue | 0:40:23 | 0:40:25 | |
from Charlotte potentially selling make-up, | 0:40:25 | 0:40:27 | |
should put this family's finances back on track. | 0:40:27 | 0:40:31 | |
CASH REGISTER CHIMES The £7,898 saved won't just cover | 0:40:31 | 0:40:35 | |
the cost of Charlotte's driving lessons - | 0:40:35 | 0:40:37 | |
there'll be plenty left at the end of each month. | 0:40:37 | 0:40:41 | |
Well, I've learnt a lot. | 0:40:41 | 0:40:42 | |
I've learnt that I really, really need to save money | 0:40:42 | 0:40:46 | |
and think more about what I can cook | 0:40:46 | 0:40:48 | |
and how I can save money by doing so. | 0:40:48 | 0:40:50 | |
She is more attentive about what she buys, you know, | 0:40:50 | 0:40:54 | |
what she needs. | 0:40:54 | 0:40:56 | |
Cos he's not nagging at me for once, which is lovely. | 0:40:56 | 0:41:00 | |
"Don't spend too much money. You're buying rubbish." | 0:41:00 | 0:41:03 | |
So, yeah, it's lovely. Yeah. | 0:41:03 | 0:41:05 | |
Good stuff, Charlotte and Sergio. | 0:41:10 | 0:41:12 | |
Well, Simon, it's been a few weeks since you helped them. | 0:41:12 | 0:41:14 | |
How are they getting on? | 0:41:14 | 0:41:15 | |
I've spoken to them recently and they're doing really well, | 0:41:15 | 0:41:18 | |
and they're working hard to keep to their spending habits. | 0:41:18 | 0:41:20 | |
In fact, they sent us this little message. | 0:41:20 | 0:41:22 | |
Hi, Denise. Hi, Dom. How are you? | 0:41:24 | 0:41:26 | |
It's been really, really good being on Right On The Money, | 0:41:26 | 0:41:29 | |
and obviously I haven't been into value shops hardly at all, | 0:41:29 | 0:41:33 | |
apart from once. | 0:41:33 | 0:41:34 | |
I have started to save a little bit of money in my tins for a rainy day. | 0:41:34 | 0:41:39 | |
We are obviously looking around for a house. | 0:41:39 | 0:41:42 | |
It's still in the early stages. | 0:41:42 | 0:41:43 | |
It's been a really, really good experience. Thank you very much. | 0:41:43 | 0:41:46 | |
A rainy day? It's been raining for five months. | 0:41:46 | 0:41:49 | |
We should have a lot of money, then. | 0:41:49 | 0:41:51 | |
Now, Simon, what advice would you give to families | 0:41:53 | 0:41:55 | |
who are on a tight budget to try save some cash? | 0:41:55 | 0:41:59 | |
The key thing is to budget carefully. | 0:41:59 | 0:42:01 | |
They know how much income they've got coming in. | 0:42:01 | 0:42:03 | |
They should know how much money they will need to spend | 0:42:03 | 0:42:05 | |
on their essentials and bills. | 0:42:05 | 0:42:07 | |
They should be totting it all up and writing it down | 0:42:07 | 0:42:09 | |
to make sure they don't overspend. | 0:42:09 | 0:42:11 | |
They should then only start buying the treats | 0:42:11 | 0:42:13 | |
when they've paid off everything else. | 0:42:13 | 0:42:14 | |
It's not easy, though, is it? | 0:42:14 | 0:42:16 | |
They've got to be really disciplined. | 0:42:16 | 0:42:17 | |
They've got to be very disciplined. | 0:42:17 | 0:42:19 | |
When you are short of money, you can get by, but only if you are, | 0:42:19 | 0:42:22 | |
as you say, very disciplined, budget carefully, writing everything down, | 0:42:22 | 0:42:26 | |
and planning your spending properly. | 0:42:26 | 0:42:28 | |
Thanks, Simon. | 0:42:28 | 0:42:29 | |
Well, if you'd be interested in having one of our experts come round | 0:42:29 | 0:42:32 | |
to sort out your finances, | 0:42:32 | 0:42:34 | |
then e-mail us at... | 0:42:34 | 0:42:36 | |
And if it's some quick and easy money-saving tips you are after, | 0:42:38 | 0:42:41 | |
here's where you can get a few golden nuggets of advice. | 0:42:41 | 0:42:44 | |
Our website has everything you need to sort out your spending. | 0:42:45 | 0:42:49 | |
We've teamed up with the Money Advice Service to bring you | 0:42:49 | 0:42:52 | |
easy-to-use money-saving tools to plan your budget, | 0:42:52 | 0:42:56 | |
calculate the cost of your car or credit cards, | 0:42:56 | 0:42:59 | |
and give your money a complete health check. | 0:42:59 | 0:43:02 | |
Download them at... | 0:43:02 | 0:43:04 | |
..where you can also take our interactive spending test, | 0:43:07 | 0:43:10 | |
and you'll find plenty more tips and advice | 0:43:10 | 0:43:12 | |
to keep your finances on track. | 0:43:12 | 0:43:14 | |
Now, Simon's still with us to answer some questions from | 0:43:19 | 0:43:22 | |
the people we've met in York today. | 0:43:22 | 0:43:24 | |
Yeah, we've got one from Tracy, | 0:43:24 | 0:43:25 | |
who says she needs to rely on payday loans. | 0:43:25 | 0:43:28 | |
Is there a better alternative? | 0:43:28 | 0:43:30 | |
That's really worrying, | 0:43:30 | 0:43:31 | |
because payday lending is one of the most expensive ways to borrow, | 0:43:31 | 0:43:34 | |
and if she's doing that every month, she's on a cycle of disaster, | 0:43:34 | 0:43:39 | |
frankly, and what she needs to do is firstly try to not overspend, | 0:43:39 | 0:43:43 | |
so she doesn't have to borrow money. | 0:43:43 | 0:43:45 | |
If she is struggling towards the end of the month, | 0:43:45 | 0:43:47 | |
then maybe an overdraft could be a lot cheaper, | 0:43:47 | 0:43:49 | |
or she could contact a credit union. | 0:43:49 | 0:43:51 | |
They have lots of good deals to help people, | 0:43:51 | 0:43:53 | |
and they can help people get their finances back on track, too. | 0:43:53 | 0:43:55 | |
Now, Helen says, "My current mortgage deal is about to run out. | 0:43:55 | 0:43:59 | |
"How can I now get the best deal?" | 0:43:59 | 0:44:02 | |
It's a good question. | 0:44:02 | 0:44:03 | |
There are thousands of mortgage deals out there, | 0:44:03 | 0:44:05 | |
so it's pretty impossible for one person to know the right answer, | 0:44:05 | 0:44:08 | |
so that's why I would go to an expert. | 0:44:08 | 0:44:10 | |
You can do it yourself. You can go on the internet, | 0:44:10 | 0:44:12 | |
and find comparison sites that will tell you the best deals, | 0:44:12 | 0:44:16 | |
but you need to talk to your own lender first, | 0:44:16 | 0:44:18 | |
and see what they've got to offer, | 0:44:18 | 0:44:19 | |
but I would certainly go to an expert. | 0:44:19 | 0:44:21 | |
Thank you, Simon, | 0:44:21 | 0:44:22 | |
and thanks to everybody else we've spoken to today. | 0:44:22 | 0:44:24 | |
Not forgetting the good people of York - you've been brilliant. | 0:44:24 | 0:44:27 | |
That's it for now, so until next time, keep saving. | 0:44:27 | 0:44:30 | |
-Bye-bye. -Cheerio. | 0:44:30 | 0:44:32 |