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GLORIA HUNNIFORD: There's a lot we don't know about the food | 0:00:02 | 0:00:04 | |
on our plates, and the shops and the labels don't always tell you | 0:00:04 | 0:00:07 | |
the whole story. | 0:00:07 | 0:00:08 | |
Sometimes when you have these offers on in the supermarket, | 0:00:08 | 0:00:11 | |
you think you're getting a good deal, | 0:00:11 | 0:00:13 | |
but if you're actually throwing it away, it's not a good deal. | 0:00:13 | 0:00:16 | |
ANGELA RIPPON: Whether you're staying in or going out, | 0:00:16 | 0:00:19 | |
you've told us you can feel ripped off by the promises made | 0:00:19 | 0:00:22 | |
for what you eat and what you pay for it. | 0:00:22 | 0:00:24 | |
What really winds me up, I suppose, | 0:00:24 | 0:00:26 | |
is the price of so-called healthy food, | 0:00:26 | 0:00:28 | |
compared with the unhealthy stuff. | 0:00:28 | 0:00:30 | |
The unhealthy stuff seems to be so much cheaper. | 0:00:30 | 0:00:32 | |
JULIA SOMERVILLE: From claims that don't stack up to the secrets | 0:00:32 | 0:00:36 | |
behind the packaging, we'll uncover the truth about Britain's food, | 0:00:36 | 0:00:40 | |
so you can be sure you're getting what you expect at the right price. | 0:00:40 | 0:00:43 | |
Your food, your money. | 0:00:45 | 0:00:47 | |
This is Rip Off Britain. | 0:00:47 | 0:00:48 | |
Hello, and welcome to Rip Off Britain, where, as ever, | 0:00:54 | 0:00:56 | |
we've been busy fighting your corner, | 0:00:56 | 0:00:59 | |
investigating the stories you've asked us to look into. | 0:00:59 | 0:01:01 | |
And in this particular series, | 0:01:01 | 0:01:03 | |
we're lifting the lid on our food to make sure that every single product | 0:01:03 | 0:01:07 | |
we buy delivers exactly what it says on the tin. | 0:01:07 | 0:01:10 | |
Now, everything we're looking into today was sparked off | 0:01:10 | 0:01:13 | |
by the questions and issues that you've raised with us. | 0:01:13 | 0:01:16 | |
And one of our reports resulted from hearing about a most jaw-dropping | 0:01:16 | 0:01:20 | |
side-effect from one particular food. | 0:01:20 | 0:01:22 | |
Sounds intriguing, doesn't it? | 0:01:22 | 0:01:24 | |
Well, as we take a much closer look at that particular story, | 0:01:24 | 0:01:26 | |
I can tell you that I found myself in a situation that I never imagined | 0:01:26 | 0:01:31 | |
I'd ever end up in, especially after 50 years of working in television! | 0:01:31 | 0:01:35 | |
So, as we uncover some of the secrets of our everyday foods, | 0:01:35 | 0:01:39 | |
get ready not just for some useful tips, | 0:01:39 | 0:01:42 | |
but also quite a few surprises as well. | 0:01:42 | 0:01:44 | |
Can't wait! | 0:01:44 | 0:01:46 | |
Coming up, I take a drugs test to see if it's really true | 0:01:48 | 0:01:51 | |
that eating an everyday ingredient could influence the result | 0:01:51 | 0:01:55 | |
in a way that jeopardises my career. | 0:01:55 | 0:01:57 | |
That sounds terrible. Does that mean that if I was taking a test as an | 0:01:59 | 0:02:02 | |
employee that my employers could say, "There's a possibility, Rippon, | 0:02:02 | 0:02:06 | |
"that you're a drug taker?" | 0:02:06 | 0:02:08 | |
And a big shock for anyone who drinks decaffeinated coffee, | 0:02:08 | 0:02:11 | |
or products that you might assume are totally caffeine free. | 0:02:11 | 0:02:14 | |
Would you have known that it still had a kick | 0:02:14 | 0:02:17 | |
from the caffeine you might assume you are paying extra to avoid? | 0:02:17 | 0:02:19 | |
They have all got caffeine in. | 0:02:19 | 0:02:21 | |
But it says on the front... | 0:02:21 | 0:02:23 | |
-I know. -That's so bad. | 0:02:23 | 0:02:24 | |
-That's quite shocking. -Have I missed something very obvious here? | 0:02:24 | 0:02:28 | |
On this programme, I think it's true to say that we've always been | 0:02:31 | 0:02:34 | |
interested in unpicking some of the unexpected truths | 0:02:34 | 0:02:37 | |
about the food that we eat. | 0:02:37 | 0:02:39 | |
But, you know, when we first heard about this next one, | 0:02:39 | 0:02:42 | |
it really seemed so extraordinary, well, really, we could | 0:02:42 | 0:02:45 | |
hardly believe it ourselves. | 0:02:45 | 0:02:47 | |
It's all to do with an added ingredient | 0:02:47 | 0:02:49 | |
that's baked in or sprinkled on top of some very common foods, | 0:02:49 | 0:02:53 | |
typically bread and cakes. | 0:02:53 | 0:02:55 | |
And it's usually considered to be rather good for us. | 0:02:55 | 0:02:58 | |
But we've been contacted by one viewer for whom | 0:02:58 | 0:03:02 | |
entirely the opposite was true. | 0:03:02 | 0:03:04 | |
It's no exaggeration to say that eating it | 0:03:04 | 0:03:07 | |
completely changed his life, and not for the better. | 0:03:07 | 0:03:11 | |
Toasting some nice granary or seeded bread, | 0:03:14 | 0:03:18 | |
packed full of healthy grain and other nutrients is, for many of us, | 0:03:18 | 0:03:21 | |
a great way to start the day. | 0:03:21 | 0:03:23 | |
And certainly there didn't seem any obvious cause for concern when Alan, | 0:03:23 | 0:03:27 | |
from south Wales, ate some, as he often did for his breakfast, | 0:03:27 | 0:03:31 | |
one morning last August before heading off for another | 0:03:31 | 0:03:33 | |
busy day at work. | 0:03:33 | 0:03:35 | |
As a field service engineer, through many companies, | 0:03:36 | 0:03:40 | |
I predominantly worked in south Wales, working at different sites. | 0:03:40 | 0:03:43 | |
Alan worked for an industrial equipment supplier, | 0:03:45 | 0:03:48 | |
and that particular day he was sent for a job at a power station. | 0:03:48 | 0:03:52 | |
When he arrived on site, as part of the standard procedure required | 0:03:52 | 0:03:55 | |
for contractors to enter the facility, he was asked to give | 0:03:55 | 0:03:58 | |
a urine sample for a drugs test. | 0:03:58 | 0:04:00 | |
Drugs tests are fairly common in work environments | 0:04:04 | 0:04:07 | |
where employees drive or use heavy machinery, | 0:04:07 | 0:04:10 | |
or where the job is a matter of public safety, | 0:04:10 | 0:04:13 | |
such as the National Grid, the mining industry | 0:04:13 | 0:04:15 | |
or civil engineering. | 0:04:15 | 0:04:17 | |
Workers can't be made to take them, | 0:04:17 | 0:04:19 | |
but if they refuse a reasonable request, | 0:04:19 | 0:04:22 | |
they can face disciplinary action. | 0:04:22 | 0:04:23 | |
I've had quite a few drugs tests. Usually when I start | 0:04:26 | 0:04:29 | |
with the company, I have a test there. | 0:04:29 | 0:04:31 | |
But this time, when the nurse analysed Alan's sample, | 0:04:31 | 0:04:35 | |
it became clear that there was a problem. | 0:04:35 | 0:04:37 | |
The nurse asked her colleague to come and look at it, | 0:04:37 | 0:04:42 | |
because she was not sure... | 0:04:42 | 0:04:45 | |
if it had passed or failed, because it was borderline. | 0:04:45 | 0:04:48 | |
She couldn't make a decision, either. | 0:04:48 | 0:04:50 | |
So then she asked another colleague to come in. | 0:04:52 | 0:04:54 | |
And the third one said, "I can't make a decision on it. | 0:04:54 | 0:04:58 | |
"So probably go to the safer side of saying that you'll | 0:04:58 | 0:05:01 | |
"not be allowed in." | 0:05:01 | 0:05:02 | |
Before tests of this kind are carried out, | 0:05:05 | 0:05:07 | |
it's standard practice for a nurse to ask what food or medication | 0:05:07 | 0:05:11 | |
has been consumed. | 0:05:11 | 0:05:12 | |
There's no record of Alan declaring his breakfast, | 0:05:12 | 0:05:16 | |
but he says he did tell them he'd eaten toast, | 0:05:16 | 0:05:18 | |
although he made no connection between this and the test results. | 0:05:18 | 0:05:22 | |
I told them I had brown bread this morning for breakfast, toast, | 0:05:24 | 0:05:28 | |
which I always have. | 0:05:28 | 0:05:30 | |
And then they said to me, "What did you have for lunch today?" | 0:05:30 | 0:05:32 | |
I said, "I had a packet of crisps and a Kit Kat." | 0:05:32 | 0:05:35 | |
And they then turned round to me and said, "Well, that didn't create | 0:05:35 | 0:05:38 | |
"a problem with the drugs," | 0:05:38 | 0:05:41 | |
so they're going to have to send this sample for analysis. | 0:05:41 | 0:05:45 | |
Alan was sent home and, a few days later | 0:05:47 | 0:05:51 | |
when he was at his company depot in Wales, | 0:05:51 | 0:05:53 | |
he received some rather shocking news from his manager. | 0:05:53 | 0:05:56 | |
He said he'd had an e-mail to say that the drugs test I had failed, | 0:05:56 | 0:06:03 | |
because there was a class A drug in my system. | 0:06:03 | 0:06:06 | |
And what they found in my blood was morphine, traces of morphine. | 0:06:06 | 0:06:10 | |
And the bad news didn't stop there. | 0:06:11 | 0:06:14 | |
I was told I was suspended from work, pending investigation into it. | 0:06:14 | 0:06:18 | |
I felt empty. | 0:06:19 | 0:06:21 | |
I couldn't understand what was going on. | 0:06:21 | 0:06:24 | |
A standard drug screening can detect the presence of opiates, | 0:06:24 | 0:06:29 | |
which are drugs and medicines which are derived from opium. | 0:06:29 | 0:06:32 | |
Morphine is one of these drugs, | 0:06:33 | 0:06:35 | |
and European testing guidelines say that the upper limit that can be | 0:06:35 | 0:06:39 | |
present in urine is 300 nanograms per millilitre. | 0:06:39 | 0:06:43 | |
A morphine level of 690 nanograms was detected in Alan's test, | 0:06:44 | 0:06:50 | |
more than double the limit. | 0:06:50 | 0:06:51 | |
To get to the bottom of how that could be, | 0:06:52 | 0:06:54 | |
Alan was advised to find out from his doctor whether tablets | 0:06:54 | 0:06:57 | |
he takes for his blood pressure might contain the drug. | 0:06:57 | 0:07:01 | |
But he was baffled when the answer came back, no, | 0:07:01 | 0:07:05 | |
none of his medication could have impacted the results of the test. | 0:07:05 | 0:07:08 | |
I don't know in any depth about, or at that time, | 0:07:08 | 0:07:13 | |
about morphine or any other kind of drug, really. | 0:07:13 | 0:07:16 | |
I just know the name of them. | 0:07:16 | 0:07:18 | |
You know, somebody said cannabis, I'd know, oh, that's a nasty drug. | 0:07:18 | 0:07:21 | |
What it is, I don't know, really. | 0:07:21 | 0:07:23 | |
Same with heroin and now morphine. | 0:07:23 | 0:07:27 | |
Determined to find out how morphine could possibly have got | 0:07:29 | 0:07:33 | |
into his body, Alan went online to investigate. | 0:07:33 | 0:07:36 | |
And to his utter astonishment, | 0:07:38 | 0:07:40 | |
his research pointed to a totally unexpected possible answer - | 0:07:40 | 0:07:45 | |
the toast he'd had for breakfast on the day of the test. | 0:07:45 | 0:07:48 | |
I read that seeded bread contains traces of morphine, | 0:07:49 | 0:07:54 | |
because it has poppy seeds in it. | 0:07:54 | 0:07:56 | |
It is, of course, true that poppy seeds do contain small amounts of | 0:07:59 | 0:08:03 | |
opiates. And while you may think it far-fetched that eating them | 0:08:03 | 0:08:07 | |
could have an impact on the result of a drugs test, in fact, we've | 0:08:07 | 0:08:12 | |
discovered that one well-known baker, Warburtons, | 0:08:12 | 0:08:15 | |
has a warning about this on its website. | 0:08:15 | 0:08:17 | |
And, indeed, three years ago, poppy seed bread was blamed | 0:08:21 | 0:08:25 | |
when inmates at Brixton Prison tested positive for opiates. | 0:08:25 | 0:08:30 | |
As a result, products containing poppy seeds were | 0:08:30 | 0:08:33 | |
taken off the menu of the prison canteen. | 0:08:33 | 0:08:36 | |
The explanation is that even when the seeds are washed and processed, | 0:08:36 | 0:08:41 | |
traces of opiates still remain. | 0:08:41 | 0:08:44 | |
And it's these traces that Alan is convinced must have impacted | 0:08:44 | 0:08:48 | |
his test results. | 0:08:48 | 0:08:50 | |
Poppy seeds, it's an ingredient. | 0:08:50 | 0:08:52 | |
It's not... | 0:08:52 | 0:08:53 | |
something that you would suspect would be involved | 0:08:53 | 0:08:56 | |
in any kind of drug. | 0:08:56 | 0:08:58 | |
Well, problems related to workplace drug testing are very much | 0:08:58 | 0:09:02 | |
on the radar of Dan Shears from workers' union GMB. | 0:09:02 | 0:09:07 | |
He believes that companies need to have a rethink about | 0:09:07 | 0:09:09 | |
what happens when a worker's result is positive. | 0:09:09 | 0:09:13 | |
The problem is not that the tests in itself are inaccurate. | 0:09:13 | 0:09:15 | |
They're usually very reliable. | 0:09:15 | 0:09:17 | |
There may be no, you know, wrongdoing | 0:09:17 | 0:09:19 | |
on that individual's part, | 0:09:19 | 0:09:20 | |
it's simply what they've had for lunch. | 0:09:20 | 0:09:22 | |
So, what are the employees rights in a situation like that? | 0:09:22 | 0:09:26 | |
Well, they are fairly limited. | 0:09:26 | 0:09:28 | |
It depends very much on what the contract of employment says. | 0:09:30 | 0:09:32 | |
But, as I say, there is really no legislation around this | 0:09:32 | 0:09:35 | |
in terms of actual testing process. | 0:09:35 | 0:09:37 | |
There's very little, realistically, that somebody can do. | 0:09:37 | 0:09:40 | |
Alan says he had tried explaining what he'd discovered | 0:09:42 | 0:09:45 | |
about poppy seed consumption, but as his sample failed a second test, | 0:09:45 | 0:09:51 | |
his suspension from work turned to dismissal. | 0:09:51 | 0:09:53 | |
When we got in touch with Alan's former employer, | 0:09:55 | 0:09:57 | |
while it wouldn't comment directly on his individual case, | 0:09:57 | 0:10:00 | |
it told us it has... | 0:10:00 | 0:10:02 | |
..adding that it has duty of care to its staff, | 0:10:06 | 0:10:10 | |
customers and the public to implement this policy. | 0:10:10 | 0:10:12 | |
But Alan feels he's been treated unfairly and he still | 0:10:15 | 0:10:18 | |
can't quite believe how it all happened. | 0:10:18 | 0:10:20 | |
I've never been out of work. | 0:10:22 | 0:10:23 | |
You feel demoralised, you feel as if you have no worth, I suppose. | 0:10:23 | 0:10:28 | |
And, at the end of the day, I've looked back at it and I'm thinking, | 0:10:30 | 0:10:33 | |
"All this has happened because I've eaten toast." | 0:10:33 | 0:10:37 | |
"I just can't believe that." | 0:10:37 | 0:10:39 | |
Well, later in the programme, | 0:10:39 | 0:10:40 | |
you can see what happened when I ate some poppy seed bread | 0:10:40 | 0:10:43 | |
and went through the same kind of test as Alan. | 0:10:43 | 0:10:47 | |
So, what's the result of my test? | 0:10:47 | 0:10:49 | |
Still to come on Rip Off Britain, one of your biggest food bugbears. | 0:10:53 | 0:10:58 | |
Why are some of your best loved products shrinking before your eyes? | 0:10:58 | 0:11:02 | |
When I put the carton in the fridge, | 0:11:02 | 0:11:05 | |
I realised there was something wrong with the size. | 0:11:05 | 0:11:07 | |
And I hadn't even opened it yet. | 0:11:07 | 0:11:08 | |
Now, being Irish, I'm afraid I'm a bit of a tea fanatic. | 0:11:12 | 0:11:14 | |
But I know that lots of you just can't start your day | 0:11:14 | 0:11:17 | |
without that good old cup of coffee. | 0:11:17 | 0:11:19 | |
You enjoy the boost it gives you day-to-day and, | 0:11:19 | 0:11:22 | |
I suppose, I should be more precise and say it's the caffeine. | 0:11:22 | 0:11:25 | |
Now, many of you like to keep a closer eye on how much of it | 0:11:25 | 0:11:28 | |
you're having. And the manufacturers have certainly stepped up | 0:11:28 | 0:11:31 | |
when it comes to helping with that. Every supermarket and coffee shop | 0:11:31 | 0:11:35 | |
now offers an array of decaffeinated products. | 0:11:35 | 0:11:39 | |
Yet we've heard from one viewer who had a bit of a nasty surprise after | 0:11:39 | 0:11:42 | |
drinking her decaf. | 0:11:42 | 0:11:44 | |
So, brace yourself, because chances are, when you hear why, | 0:11:44 | 0:11:47 | |
you'll be just as surprised as she was. | 0:11:47 | 0:11:49 | |
There's no denying we've become a nation of coffee lovers. | 0:11:53 | 0:11:56 | |
Every day we sup a staggering 55 million cups of the stuff. | 0:11:56 | 0:12:00 | |
But we don't all like the kick that comes from caffeine, | 0:12:03 | 0:12:05 | |
so those wanting to steer clear of stimulants will usually | 0:12:05 | 0:12:08 | |
turn to decaf. | 0:12:08 | 0:12:09 | |
Most tea and coffee brands now offered decaffeinated alternatives. | 0:12:12 | 0:12:16 | |
Some claim that you can enjoy a "caffeine free cuppa." | 0:12:16 | 0:12:20 | |
Others say they give you "the perfect cup of coffee, | 0:12:20 | 0:12:23 | |
"but without the caffeine kick." | 0:12:23 | 0:12:25 | |
However, for one Rip Off Britain viewer, | 0:12:26 | 0:12:29 | |
I'm afraid switching to decaf didn't have quite the benefit | 0:12:29 | 0:12:32 | |
she hoped it would. And I would take a bet that lots of you | 0:12:32 | 0:12:35 | |
have been caught out in the same way, too. | 0:12:35 | 0:12:37 | |
Former prison officer, Kath Hilderley from Peterborough | 0:12:39 | 0:12:42 | |
was left with a heart condition after an injury | 0:12:42 | 0:12:44 | |
she suffered at work some ten years ago. | 0:12:44 | 0:12:46 | |
It puts your heart under pressure, | 0:12:48 | 0:12:50 | |
running up the stairs and things that you take for granted. | 0:12:50 | 0:12:53 | |
It's not the same any more. | 0:12:53 | 0:12:55 | |
You have to stop and think, but it does affect your daily living. | 0:12:55 | 0:12:59 | |
To help her relax, Cath enjoys a cup of coffee. | 0:12:59 | 0:13:03 | |
In fact, she drinks up to six a day. | 0:13:03 | 0:13:04 | |
And as part of her ongoing treatment, | 0:13:06 | 0:13:08 | |
Kath was called to hospital for a heart scan and she was told to avoid | 0:13:08 | 0:13:12 | |
caffeine for 24 hours beforehand. | 0:13:12 | 0:13:14 | |
So, you go and you buy decaf coffee, decaf tea, whatever is your choice, | 0:13:16 | 0:13:21 | |
then I should be OK to go and have the treatments. | 0:13:21 | 0:13:23 | |
When I got to the hospital, one of the nurses said, | 0:13:23 | 0:13:25 | |
"Right, what have you eaten for the last 24 hours?" | 0:13:25 | 0:13:28 | |
I said, "Decaf coffee," and that's when she said, | 0:13:28 | 0:13:31 | |
"There's caffeine in decaf coffee. | 0:13:31 | 0:13:33 | |
"You cannot have the scan." | 0:13:33 | 0:13:34 | |
Kath was astonished. | 0:13:36 | 0:13:38 | |
As far as she was aware, by drinking decaf, she had avoided all caffeine, | 0:13:38 | 0:13:43 | |
but the nurse was adamant that there was caffeine in her system, | 0:13:43 | 0:13:46 | |
so her scan had to be cancelled. | 0:13:46 | 0:13:48 | |
I was angry. | 0:13:50 | 0:13:51 | |
I was upset because I thought by having decaf coffee was no caffeine. | 0:13:51 | 0:13:57 | |
I thought that was the right thing to do. | 0:13:57 | 0:13:59 | |
You may well have assumed the same, but, in fact, | 0:14:00 | 0:14:03 | |
decaf coffee does still contain caffeine. | 0:14:03 | 0:14:05 | |
And when we got in touch with the hospital, | 0:14:07 | 0:14:09 | |
it told us that it does make this clear to patients like Kath... | 0:14:09 | 0:14:12 | |
..sending out a leaflet advising that not only should | 0:14:13 | 0:14:16 | |
they avoid caffeinated drinks before procedure, but decaf ones as well. | 0:14:16 | 0:14:20 | |
But Kath says she didn't receive this information. | 0:14:23 | 0:14:25 | |
Although unable to put a figure on it, | 0:14:30 | 0:14:32 | |
the British Heart Foundation confirmed to us | 0:14:32 | 0:14:34 | |
that cancellations caused by caffeine consumption | 0:14:34 | 0:14:37 | |
are a frequent occurrence on hospital wards. | 0:14:37 | 0:14:39 | |
But Kath simply hadn't realised that decaf doesn't mean a product that is | 0:14:43 | 0:14:47 | |
totally caffeine free. | 0:14:47 | 0:14:48 | |
And adding to her irritation over that is the fact | 0:14:48 | 0:14:52 | |
that decaf products can cost up to £1 more than regular coffee. | 0:14:52 | 0:14:56 | |
What annoys me the most is, | 0:14:57 | 0:14:59 | |
these companies can go along and put decaffeinated on anything, | 0:14:59 | 0:15:02 | |
and a person that's health-conscious can actually buy all decaf products, | 0:15:02 | 0:15:06 | |
thinking, like I did, | 0:15:06 | 0:15:08 | |
"Decaffeinated, that's better for me." | 0:15:08 | 0:15:10 | |
They can put £1, | 0:15:10 | 0:15:11 | |
50 pence and all them 50ps and the pounds add up, | 0:15:11 | 0:15:14 | |
and it's a rip-off, at the end of the day. | 0:15:14 | 0:15:16 | |
Upset by her experience, Kath got in touch with Kenco, | 0:15:19 | 0:15:22 | |
asking why its decaf coffee has no mention of its caffeine content | 0:15:22 | 0:15:26 | |
on the label. | 0:15:26 | 0:15:28 | |
The company replied, confirming that the product does contain caffeine, | 0:15:28 | 0:15:33 | |
but only a small amount. | 0:15:33 | 0:15:34 | |
0.3 mg of it, compared to 65 mg | 0:15:34 | 0:15:39 | |
that you'd expect to find in a regular cup of coffee. | 0:15:39 | 0:15:42 | |
I'm sure like many of you, | 0:15:43 | 0:15:44 | |
I didn't realise that when something says decaf, or decaffeinated, | 0:15:44 | 0:15:49 | |
that actually there still can be some caffeine in the product. | 0:15:49 | 0:15:53 | |
Even the word decaffeinated, to me, | 0:15:53 | 0:15:55 | |
makes it sounds like everything has been removed. | 0:15:55 | 0:15:57 | |
So, we've come to this cafe in Reading to see | 0:15:59 | 0:16:01 | |
if customers and staff here know which drinks contain caffeine. | 0:16:01 | 0:16:05 | |
In front of them is a range of products that either claim to be | 0:16:05 | 0:16:08 | |
decaffeinated or that you might assume are totally caffeine free. | 0:16:08 | 0:16:12 | |
But is that right? | 0:16:13 | 0:16:15 | |
Let's see if they can spot which ones do and don't contain | 0:16:15 | 0:16:18 | |
that caffeine stimulant. | 0:16:18 | 0:16:19 | |
Right. | 0:16:21 | 0:16:22 | |
-Put them on the other side. -Well, green tea has caffeine. | 0:16:22 | 0:16:26 | |
Pure green tea, as they say, yes, OK. | 0:16:26 | 0:16:29 | |
-I'm going to go decaf. -OK, OK. Do you drink decaf? | 0:16:29 | 0:16:32 | |
-No! -No, OK. | 0:16:32 | 0:16:33 | |
I need caffeine, I think. | 0:16:33 | 0:16:35 | |
Decaf. | 0:16:35 | 0:16:37 | |
Hmm, this might be a trick one. | 0:16:37 | 0:16:39 | |
-I love hot chocolate. -I like hot chocolate, too. | 0:16:39 | 0:16:41 | |
Chocolate's not going to have caffeine in it, surely. | 0:16:41 | 0:16:43 | |
OK, right. | 0:16:43 | 0:16:44 | |
-There's another decaf, so I'm going to put it there, decaf. -OK. | 0:16:44 | 0:16:48 | |
Decaf. | 0:16:48 | 0:16:49 | |
-I feel like I want to put everything over here. -Put them all there. | 0:16:49 | 0:16:52 | |
Yeah, that's fine, you can do whatever you want. | 0:16:52 | 0:16:54 | |
I'll go... | 0:16:54 | 0:16:55 | |
OK. | 0:16:55 | 0:16:57 | |
I'm just going to say caffeine free. | 0:16:57 | 0:16:58 | |
-Caffeine free. -Caff free... | 0:16:58 | 0:17:01 | |
Caff free. So I suppose it says that, so I shall put it there. | 0:17:01 | 0:17:04 | |
Now they've made their choices, it's time to reveal the truth. | 0:17:07 | 0:17:11 | |
I'm going to have to put that one over there. | 0:17:11 | 0:17:13 | |
-Really? -I'm going to have to put that one over there. | 0:17:13 | 0:17:16 | |
I'm going to have to put this one over there, the chocolate. | 0:17:17 | 0:17:20 | |
I'm going to have to put this over there and I'm going | 0:17:20 | 0:17:23 | |
to have to put the tea bags over there. | 0:17:23 | 0:17:26 | |
-Really? -They have all got caffeine. | 0:17:26 | 0:17:28 | |
That's so bad! | 0:17:28 | 0:17:29 | |
They are all, all of them should be this side. | 0:17:31 | 0:17:35 | |
How about that? | 0:17:35 | 0:17:36 | |
Yeah, that's quite shocking. | 0:17:36 | 0:17:38 | |
I thought I would be buying something that said what it | 0:17:38 | 0:17:41 | |
did on the tin. | 0:17:41 | 0:17:42 | |
They have all got caffeine. | 0:17:42 | 0:17:44 | |
-But it says on the front... -I know. | 0:17:45 | 0:17:48 | |
..decaf? Have I missed something very obvious here? | 0:17:48 | 0:17:50 | |
No, so you think that's misleading when you see that on the front? | 0:17:50 | 0:17:54 | |
Incredibly misleading. | 0:17:54 | 0:17:56 | |
Our simple test has confirmed that to many of us, decaf means no caff. | 0:17:56 | 0:18:00 | |
Well, I'm very keen to find out why 100% of caffeine can't be extracted | 0:18:02 | 0:18:06 | |
from these products. | 0:18:06 | 0:18:07 | |
It certainly would save a lot of confusion. | 0:18:07 | 0:18:09 | |
So, I've come to the University of Reading to see first-hand | 0:18:09 | 0:18:13 | |
the decaffeination process. | 0:18:13 | 0:18:14 | |
Dr Afroditi Chatzifragkou is a lecturer in food processing. | 0:18:15 | 0:18:20 | |
So, we have our coffee beans inside here. | 0:18:20 | 0:18:22 | |
She's using a combination of heat, | 0:18:22 | 0:18:25 | |
pressure and CO2 gas to penetrate the beans and extract the caffeine. | 0:18:25 | 0:18:29 | |
This is the collection vessel. | 0:18:32 | 0:18:33 | |
So, is this where the caffeine comes out? | 0:18:33 | 0:18:36 | |
-Exactly. -Yes. | 0:18:36 | 0:18:37 | |
'She's going to show me one of three ways that manufacturers | 0:18:37 | 0:18:39 | |
'typically remove caffeine from coffee beans.' | 0:18:39 | 0:18:43 | |
So, our beans will be left behind intact and ready then to be further | 0:18:43 | 0:18:47 | |
processed, so roasted and... | 0:18:47 | 0:18:50 | |
either packed or become an instant coffee. | 0:18:50 | 0:18:52 | |
I see. Let's go for it. Let's see it. | 0:18:52 | 0:18:55 | |
-Let's go for it, let's see then. Moment of truth. -Yes. | 0:18:55 | 0:18:58 | |
Oh, it's clearer than I thought. | 0:18:58 | 0:19:00 | |
It's like a very dark white wine. | 0:19:00 | 0:19:03 | |
'Now that the coffee beans have been through the decaffeination process, | 0:19:03 | 0:19:07 | |
'Dr Afroditi's going to test them to see | 0:19:07 | 0:19:09 | |
'how much caffeine remains.' | 0:19:09 | 0:19:11 | |
We can see here, we were able to extract most of the caffeine | 0:19:13 | 0:19:16 | |
out of our beans. | 0:19:16 | 0:19:18 | |
So you're happy with that result? | 0:19:18 | 0:19:19 | |
Yes, I'm happy, but this means we have taken out more | 0:19:19 | 0:19:22 | |
than 98% of caffeine. | 0:19:22 | 0:19:25 | |
I would say it's very, very difficult to extract all | 0:19:25 | 0:19:27 | |
of the caffeine out. | 0:19:27 | 0:19:30 | |
'Well, it seems it's never going to be possible to remove | 0:19:30 | 0:19:32 | |
'all the caffeine from coffee beans because of their complex make-up. | 0:19:32 | 0:19:36 | |
'So, if there's always going to be a little bit of caffeine left | 0:19:38 | 0:19:41 | |
'in decaf coffee, where does that leave my beloved tea?' | 0:19:41 | 0:19:46 | |
We did some tests on decaffeinated tea products and we actually came to | 0:19:46 | 0:19:50 | |
discover that there were some levels of caffeine left behind, | 0:19:50 | 0:19:53 | |
-as you can see here. -What percentage did you get out from the tea? | 0:19:53 | 0:19:57 | |
This would be an equivalent of 0.1% left behind. | 0:19:57 | 0:20:02 | |
In health terms, everybody talks about green tea. | 0:20:02 | 0:20:06 | |
Green tea is a source of caffeine itself, | 0:20:06 | 0:20:09 | |
so nearly half of the caffeine that you will find in coffee. | 0:20:09 | 0:20:13 | |
'I can honestly say I'm really surprised with what | 0:20:13 | 0:20:15 | |
'I'm finding out today. | 0:20:15 | 0:20:17 | |
'Admittedly, we're not talking about huge amounts of caffeine, | 0:20:18 | 0:20:22 | |
'but it's there nonetheless.' | 0:20:22 | 0:20:23 | |
So, what are the regulations? | 0:20:26 | 0:20:27 | |
Well, if a product has been through the decaffeination process, | 0:20:29 | 0:20:32 | |
leaving less than 0.3% caffeine, it must say that it's decaffeinated. | 0:20:32 | 0:20:37 | |
This information must be on the label, but it's often | 0:20:40 | 0:20:44 | |
in the small print that many of us miss, like on this one | 0:20:44 | 0:20:47 | |
that actually says it's "caff free." | 0:20:47 | 0:20:49 | |
As for hot chocolate, there's no need to declare caffeine | 0:20:51 | 0:20:54 | |
unless it's been added as an ingredient. | 0:20:54 | 0:20:57 | |
In our tests, we found 0.4 mg per gram. | 0:20:57 | 0:21:00 | |
When we asked Cadbury why it doesn't make the caffeine content | 0:21:04 | 0:21:07 | |
more obvious, it said... | 0:21:07 | 0:21:08 | |
And the owners of Kenco, JDE, | 0:21:21 | 0:21:24 | |
while reiterating that decaffeination doesn't remove | 0:21:24 | 0:21:26 | |
all caffeine, told us... | 0:21:26 | 0:21:28 | |
And when we asked why one of its products is called "caff free," | 0:21:36 | 0:21:40 | |
when in fact it isn't, the company told us that | 0:21:40 | 0:21:42 | |
while it complies with European legislation, | 0:21:42 | 0:21:45 | |
by making clear in a number of places that this is | 0:21:45 | 0:21:48 | |
a decaffeinated product, it has now replaced the term "caff free" | 0:21:48 | 0:21:53 | |
with decaf on its packaging as part of a rebrand. | 0:21:53 | 0:21:56 | |
But marketing expert David Duke thinks the industry | 0:21:59 | 0:22:01 | |
could be making things much clearer. | 0:22:01 | 0:22:04 | |
We have the complicated situation that of course, | 0:22:04 | 0:22:07 | |
when marketing these types of products, | 0:22:07 | 0:22:09 | |
manufacturers and marketing brand leaders want to actually create the | 0:22:09 | 0:22:14 | |
impression that this is something special, | 0:22:14 | 0:22:16 | |
but creating that impression might mislead | 0:22:16 | 0:22:20 | |
and so something like "caff-free" | 0:22:20 | 0:22:22 | |
is an alternative way of trying to describe a decaffeinated product, | 0:22:22 | 0:22:27 | |
but of course, I would regard something that says caff-free as being | 0:22:27 | 0:22:31 | |
perhaps significantly more likely to be absolutely 0% and therefore if it | 0:22:31 | 0:22:38 | |
does contain caffeine, if it says caff-free, yes, | 0:22:38 | 0:22:43 | |
I would regard that as misleading. | 0:22:43 | 0:22:44 | |
As for Kath, she remains frustrated that decaffeinated products are not | 0:22:47 | 0:22:51 | |
what she'd imagined them to be. | 0:22:51 | 0:22:52 | |
And she'd like to see the labelling improved. | 0:22:52 | 0:22:55 | |
What I'd like to see is the packaging marked clearer. | 0:22:57 | 0:23:00 | |
Decaf just along the label isn't enough, in my opinion. | 0:23:00 | 0:23:03 | |
It should be marked, "Less caffeine than a normal cup," and I think then, | 0:23:03 | 0:23:08 | |
you're not going to have any problems because people will probably still | 0:23:08 | 0:23:11 | |
buy decaf and then they'll actually have a knowledge of how much | 0:23:11 | 0:23:15 | |
caffeine is in this. | 0:23:15 | 0:23:16 | |
Now, have you noticed that, when you buy something in the shops, | 0:23:21 | 0:23:24 | |
you seem to be getting less for your money than before? | 0:23:24 | 0:23:27 | |
Well, judging by the number of e-mails we've been getting from you, | 0:23:27 | 0:23:30 | |
the subject of food shrinkage is high on your agenda, | 0:23:30 | 0:23:34 | |
especially when it comes to the size of some of your most popular products. | 0:23:34 | 0:23:38 | |
One viewer is particularly disgruntled by the shrinking size | 0:23:38 | 0:23:41 | |
of one of his favourite treats, | 0:23:41 | 0:23:44 | |
and he's simply not buying the explanation he's been given. | 0:23:44 | 0:23:47 | |
Norman Brodie is a retired accountant who lives on a fixed, | 0:23:49 | 0:23:53 | |
limited budget. | 0:23:53 | 0:23:54 | |
So he likes to keep a very keen eye on every penny he spends. | 0:23:54 | 0:23:58 | |
I'm quite a discerning shopper. | 0:23:58 | 0:24:00 | |
I look for the deals that are on and, | 0:24:00 | 0:24:01 | |
if I find other shop's got a better deal, I'll go to another shop. | 0:24:01 | 0:24:04 | |
So I'm quite a fussy shopper, you might say. | 0:24:04 | 0:24:07 | |
But, like many of us, he has certain products that he buys every week, | 0:24:08 | 0:24:13 | |
and orange juice is one of them. | 0:24:13 | 0:24:15 | |
When I put the carton in the fridge, | 0:24:15 | 0:24:17 | |
I realised there was something wrong with the size, | 0:24:17 | 0:24:19 | |
and I hadn't even opened it yet. | 0:24:19 | 0:24:21 | |
So I took it back out of the fridge and found it was a smaller size, | 0:24:21 | 0:24:24 | |
and I was puzzled because, when I was in the supermarket, | 0:24:24 | 0:24:27 | |
where I bought it, there was no mention of the smaller size. | 0:24:27 | 0:24:30 | |
The juice Norman bought was made by Tropicana, | 0:24:32 | 0:24:35 | |
which shrank its cartons in February this year. | 0:24:35 | 0:24:38 | |
The new slimlined version holds 150ml less juice, | 0:24:38 | 0:24:43 | |
the equivalent of one whole serving. | 0:24:43 | 0:24:45 | |
But when he checked his receipt, Norman discovered to his dismay | 0:24:46 | 0:24:50 | |
that although the orange juice carton had shrunk, | 0:24:50 | 0:24:53 | |
the price had not. | 0:24:53 | 0:24:54 | |
I have felt cheated, first of all. | 0:24:55 | 0:24:57 | |
I felt I'd been paying the same money for a product I'd bought | 0:24:57 | 0:25:00 | |
for years and yet, suddenly, I was buying less of the product. | 0:25:00 | 0:25:03 | |
There is no information, no knowledge and no indication | 0:25:03 | 0:25:06 | |
in the shop that this was a smaller-sized product. | 0:25:06 | 0:25:09 | |
Norman felt so strongly that he took his complaint direct to Tropicana, | 0:25:11 | 0:25:16 | |
and the company replied with a list of reasons for the product's | 0:25:16 | 0:25:19 | |
reduction in size. | 0:25:19 | 0:25:21 | |
After three or four days, | 0:25:22 | 0:25:24 | |
a customer relations manager sent me an e-mail noting my complaint | 0:25:24 | 0:25:28 | |
and justifying it as best he could why he felt the price has stayed | 0:25:28 | 0:25:34 | |
the same but the quantity gone down. | 0:25:34 | 0:25:36 | |
But he didn't really answer my question because what he was saying was, | 0:25:36 | 0:25:40 | |
they were trying to establish that maybe the packaging cost more, | 0:25:40 | 0:25:43 | |
maybe the raw materials cost more, maybe there's currency and so on. | 0:25:43 | 0:25:47 | |
But I felt this was all a cover-up, you might say, | 0:25:47 | 0:25:50 | |
for trying to pull the wool over the consumer's eye. | 0:25:50 | 0:25:53 | |
In its response to Norman, | 0:25:54 | 0:25:55 | |
Tropicana pointed to three key factors it said had an impact | 0:25:55 | 0:25:59 | |
on the price and size of its product. | 0:25:59 | 0:26:01 | |
First the weather, as it affects the size of the crops. | 0:26:01 | 0:26:05 | |
The exchange rates, which are influenced by the global markets. | 0:26:05 | 0:26:08 | |
And, finally, the cost of raw materials used to make | 0:26:08 | 0:26:11 | |
the cartons themselves. | 0:26:11 | 0:26:13 | |
Like Norman, we are keen to find out if all these reasons add up | 0:26:17 | 0:26:21 | |
or if they are just clever manufacturer's spin | 0:26:21 | 0:26:24 | |
to boost profits. | 0:26:24 | 0:26:26 | |
Of course, Norman's orange juice isn't the first product that's been | 0:26:26 | 0:26:29 | |
slimmed down on our supermarket shelves. | 0:26:29 | 0:26:32 | |
There was an uproar last year when Toblerone made the gap | 0:26:32 | 0:26:35 | |
between its triangles bigger. | 0:26:35 | 0:26:37 | |
It's still a row of triangular blocks but, as you can see, | 0:26:39 | 0:26:42 | |
the new bar has much thinner blocks with very large gaps in between. | 0:26:42 | 0:26:46 | |
Other products, particularly chocolates, | 0:26:46 | 0:26:48 | |
are frequently said to have fallen victim to what's often called | 0:26:48 | 0:26:51 | |
"shrinkflation", a fact that hasn't gone unnoticed by many of you. | 0:26:51 | 0:26:55 | |
You buy food with your eyes, don't you? | 0:26:56 | 0:27:00 | |
If it looks good, you buy it. | 0:27:00 | 0:27:02 | |
Until you open the box. | 0:27:02 | 0:27:04 | |
Chocolate, confectionery. | 0:27:04 | 0:27:05 | |
They definitely don't seem to be as big as they were sort of five, six, | 0:27:07 | 0:27:10 | |
seven, ten years ago, maybe. | 0:27:10 | 0:27:12 | |
It's all package and nothing in them. | 0:27:12 | 0:27:14 | |
I do feel that products are getting smaller. | 0:27:14 | 0:27:17 | |
However, you're still paying the same amount of money. | 0:27:17 | 0:27:20 | |
Richard Headland is the editor of the consumer magazine Which. | 0:27:21 | 0:27:25 | |
Its research discovered that, | 0:27:25 | 0:27:26 | |
however a manufacturer justifies the changes in the size of its product, | 0:27:26 | 0:27:31 | |
it's rarely good news for consumers. | 0:27:31 | 0:27:34 | |
The reason that shrinking products are so controversial is often the | 0:27:34 | 0:27:37 | |
product will shrink in size but there is no corresponding price drop | 0:27:37 | 0:27:42 | |
and, in fact, in some cases, the price either stays the same or it increases. | 0:27:42 | 0:27:46 | |
So it's definitely poorer value for consumers in their weekly shop. | 0:27:46 | 0:27:50 | |
You've got to be really eagle-eyed to spot the products | 0:27:50 | 0:27:52 | |
that are sticking to the same price point | 0:27:52 | 0:27:54 | |
but actually the pack size is getting smaller. | 0:27:54 | 0:27:57 | |
Yes, you heard him correctly. | 0:27:57 | 0:27:59 | |
Which found that some products had not only got smaller, | 0:27:59 | 0:28:02 | |
but more expensive, too. | 0:28:02 | 0:28:04 | |
So we found a multipack of Quavers, for example, | 0:28:04 | 0:28:06 | |
where the number of packets of crisps within it had dropped from 14 to 12, | 0:28:06 | 0:28:11 | |
which is a 14% reduction. | 0:28:11 | 0:28:13 | |
But interestingly, with this one, the price that was being charged | 0:28:13 | 0:28:15 | |
by the supermarkets had actually gone up, | 0:28:15 | 0:28:18 | |
so it was a double whammy for consumers - | 0:28:18 | 0:28:20 | |
less product, costing them more money. | 0:28:20 | 0:28:22 | |
We found a 300g packet of McVities dark chocolate digestives where the | 0:28:22 | 0:28:27 | |
number of biscuits in the pack had dropped by 10% but, actually, | 0:28:27 | 0:28:30 | |
the price had stayed the same at some supermarkets and increased by 10p in others. | 0:28:30 | 0:28:35 | |
So, again, bad news for consumers - | 0:28:35 | 0:28:37 | |
fewer chocolate biscuits, higher prices. | 0:28:37 | 0:28:39 | |
Food brands and manufacturers don't set the exact price we pay | 0:28:41 | 0:28:44 | |
for their products - that's the job of the retailer. | 0:28:44 | 0:28:47 | |
But they do recommend a price. | 0:28:47 | 0:28:49 | |
While McVities made no comment to us about the pricing of its biscuits, | 0:28:50 | 0:28:54 | |
the makers of that Quavers multipack say that, when the size was reduced, | 0:28:54 | 0:28:59 | |
they also recommended that the price should come down, too - | 0:28:59 | 0:29:02 | |
something that stores didn't always follow. | 0:29:02 | 0:29:05 | |
Richard understands why customers find this issue so frustrating. | 0:29:05 | 0:29:09 | |
What we would really like to see and what we would expect to see from | 0:29:10 | 0:29:13 | |
brands and retailers is a genuine, | 0:29:13 | 0:29:15 | |
honest price rise as opposed to a sneaky price rise, | 0:29:15 | 0:29:18 | |
which is what they experience when products shrink and the prices don't. | 0:29:18 | 0:29:22 | |
So, in the quest for honest answers, | 0:29:24 | 0:29:27 | |
we've sent Norman to one of the UK's packaging companies to explore | 0:29:27 | 0:29:31 | |
further what he's been told causes shrinkflation. | 0:29:31 | 0:29:34 | |
The team here produce food packaging for major supermarkets and fast food | 0:29:34 | 0:29:39 | |
outlets across the UK. | 0:29:39 | 0:29:41 | |
Kay Culley is the operations manager. | 0:29:41 | 0:29:43 | |
I see a lot of packaging here. | 0:29:45 | 0:29:47 | |
Where is it all sourced from, locally or internationally? | 0:29:47 | 0:29:50 | |
We do a mix of both. | 0:29:50 | 0:29:51 | |
Our main material that we use on the majority of our packaging | 0:29:51 | 0:29:54 | |
comes from abroad in terms of Europe and also internationally, | 0:29:54 | 0:29:58 | |
so we get a lot from Egypt, India, from Europe, | 0:29:58 | 0:30:00 | |
we get from Spain and from Portugal, | 0:30:00 | 0:30:02 | |
but we do do some UK sourcing as well. | 0:30:02 | 0:30:04 | |
Over the last few years, | 0:30:04 | 0:30:06 | |
have you found that the price you're paying has been consistent? | 0:30:06 | 0:30:10 | |
It's been fairly consistent. | 0:30:10 | 0:30:11 | |
We have had some peaks and troughs, as anybody would expect, | 0:30:11 | 0:30:14 | |
but on the main, over the last five years, it's been exactly the same. | 0:30:14 | 0:30:17 | |
And does that mean that, when you invoice your customers in the UK, | 0:30:17 | 0:30:21 | |
you haven't had to increase or make a surcharge of any significant | 0:30:21 | 0:30:25 | |
amount over the last year or two? | 0:30:25 | 0:30:27 | |
No, we've not done any passing on of any increases, | 0:30:27 | 0:30:29 | |
knowing that the market's going to even itself out. | 0:30:29 | 0:30:32 | |
So, just as Tropicana told Norman, | 0:30:32 | 0:30:34 | |
the cost of raw materials does fluctuate, | 0:30:34 | 0:30:37 | |
but this packaging company manages to avoid passing costs on | 0:30:37 | 0:30:41 | |
to its customers. | 0:30:41 | 0:30:42 | |
Another reason the company gave Norman for the reduction in the size | 0:30:45 | 0:30:48 | |
of his breakfast juice was the weather. | 0:30:48 | 0:30:51 | |
As we've discussed on this series before, | 0:30:51 | 0:30:53 | |
the weather can have a huge impact on the food we eat. | 0:30:53 | 0:30:57 | |
When Spain was hit by the worst downpours in over 30 years in February, | 0:30:57 | 0:31:01 | |
there was a shortage of lettuce and courgettes across Europe, | 0:31:01 | 0:31:05 | |
and droughts in Brazil and Kenya led to a smaller coffee harvest | 0:31:05 | 0:31:09 | |
that forced producers to put their prices up. | 0:31:09 | 0:31:11 | |
What about the other justification Tropicana offered for the shrinking | 0:31:14 | 0:31:17 | |
of Norman's orange juice - the financial markets? | 0:31:17 | 0:31:21 | |
Adam Leyland, editor of The Grocer, feels that's fair. | 0:31:21 | 0:31:24 | |
Am I convinced by the reasons that brands give for shrinkflation? | 0:31:26 | 0:31:30 | |
The short answer is...yes. | 0:31:30 | 0:31:32 | |
They are not charities, they want to keep making money and, actually, | 0:31:32 | 0:31:36 | |
they are struggling. | 0:31:36 | 0:31:38 | |
Suppliers have been struggling for several years and their margins | 0:31:38 | 0:31:41 | |
are at their lowest in the 30 years of The Grocer's survey. | 0:31:41 | 0:31:45 | |
In terms of how prices are set, | 0:31:45 | 0:31:47 | |
it really is in the control of the retailers, | 0:31:47 | 0:31:49 | |
the supermarkets and so forth. | 0:31:49 | 0:31:52 | |
That's because a brand will sell it for a certain price. | 0:31:52 | 0:31:55 | |
You have the selling price and you have the cost price and, clearly, | 0:31:55 | 0:31:59 | |
there's a lot of negotiation that goes on in between. | 0:31:59 | 0:32:02 | |
So, if the power to set prices rests ultimately with the retailers, | 0:32:04 | 0:32:08 | |
could they be doing more to protect us against future price rises? | 0:32:08 | 0:32:12 | |
The crucial thing that's going on right now with Brexit, | 0:32:13 | 0:32:16 | |
with sterling depreciating against a number of currencies, is inflation. | 0:32:16 | 0:32:21 | |
And supermarkets are absolutely obsessed about trying to keep prices | 0:32:21 | 0:32:25 | |
down right now, it's such a sensitive time. | 0:32:25 | 0:32:28 | |
With Brexit, price increases are almost inevitable. | 0:32:28 | 0:32:34 | |
A supplier will have to get a cost increase through in one way or another, | 0:32:34 | 0:32:38 | |
but it doesn't have to be price increases, | 0:32:38 | 0:32:40 | |
it can be shrinkflation. | 0:32:40 | 0:32:42 | |
Well, when we contacted Tropicana's owner, PepsiCo, | 0:32:45 | 0:32:48 | |
it reiterated what Norman had been told when he'd first complained, | 0:32:48 | 0:32:52 | |
that the change in carton size is down to several factors, | 0:32:52 | 0:32:56 | |
including fluctuating foreign exchange rates which affect the price of oranges, | 0:32:56 | 0:33:00 | |
and packaging materials as well as supply pressures | 0:33:00 | 0:33:03 | |
due to yield and weather. | 0:33:03 | 0:33:05 | |
It went on to say its products are... | 0:33:05 | 0:33:08 | |
..and stressed that it doesn't set the retail price of its products. | 0:33:11 | 0:33:15 | |
That's down to individual retailers. | 0:33:15 | 0:33:17 | |
But with product prices and sizes likely to stay under pressure, | 0:33:19 | 0:33:24 | |
there is some homework we should all do before simply putting foods | 0:33:24 | 0:33:27 | |
in our basket. | 0:33:27 | 0:33:29 | |
My advice to consumers - first, always read the label. | 0:33:30 | 0:33:33 | |
Second, look out for a bargain, and third, remember that you can shop around | 0:33:33 | 0:33:38 | |
with the internet, on your phone, you can actually be in | 0:33:38 | 0:33:41 | |
one person's shop and checking the price in another shop. | 0:33:41 | 0:33:44 | |
There is a great amount of empowerment the consumer actually has. | 0:33:44 | 0:33:48 | |
And Norman, along no doubt with the other people who've contacted us on | 0:33:48 | 0:33:52 | |
this topic, says he'll be using that power to change his shopping habits | 0:33:52 | 0:33:56 | |
from now on. | 0:33:56 | 0:33:58 | |
I've noticed in shops, without actually paying attention to them, | 0:33:58 | 0:34:01 | |
there are other products giving good value and a good price, | 0:34:01 | 0:34:04 | |
and I will now support these products and buy them instead | 0:34:04 | 0:34:07 | |
of the one I used to buy because there's no shortage of competition | 0:34:07 | 0:34:10 | |
in this field at all. | 0:34:10 | 0:34:12 | |
Earlier in the programme, we heard from Alan, | 0:34:18 | 0:34:21 | |
an engineer from South Wales, | 0:34:21 | 0:34:22 | |
who failed a drugs test at work and is absolutely confident that he did so | 0:34:22 | 0:34:27 | |
because he ate bread containing poppy seeds. | 0:34:27 | 0:34:30 | |
Well, I've been knocking back a few of those seeds, too, | 0:34:30 | 0:34:34 | |
and all in the name of science, of course, I went for my own drug test. | 0:34:34 | 0:34:39 | |
After his drugs test, | 0:34:41 | 0:34:43 | |
Alan put the result down to eating bread containing poppy seeds. | 0:34:43 | 0:34:47 | |
I'm thinking, all this has happened because I've eaten toast. | 0:34:47 | 0:34:52 | |
-You just can't believe that. -And it really is the case that, | 0:34:52 | 0:34:55 | |
because poppy seeds contain a small amount of opiates, | 0:34:55 | 0:34:59 | |
eating them can cause you to get a positive result in a drugs test. | 0:34:59 | 0:35:03 | |
But I wanted to test out the theory for myself. | 0:35:03 | 0:35:06 | |
Now, I can promise you that, throughout my working life, | 0:35:07 | 0:35:10 | |
I have never taken anything stronger than an over-the-counter painkiller. | 0:35:10 | 0:35:14 | |
I mean, let's face it, I don't even smoke! | 0:35:14 | 0:35:16 | |
But as a journalist, | 0:35:16 | 0:35:17 | |
it's really important to me that I research my stories properly and, | 0:35:17 | 0:35:21 | |
where this one is concerned, that means just one thing. | 0:35:21 | 0:35:24 | |
Yes, over three days, | 0:35:26 | 0:35:27 | |
I ate a whole loaf of 400g bread laden with poppy seeds | 0:35:27 | 0:35:32 | |
along with a poppy seed bagel bought fresh from my local bakery. | 0:35:32 | 0:35:36 | |
I then did a quick urine sample and sent it off to a lab for analysis | 0:35:36 | 0:35:40 | |
to see if, like Alan, I would test positive for morphine, | 0:35:40 | 0:35:45 | |
which is derived from opium. | 0:35:45 | 0:35:47 | |
And, while I wait to hear the results, | 0:35:47 | 0:35:49 | |
I'm keen to know more about workplace drug testing. | 0:35:49 | 0:35:53 | |
So I've come to this company, Hargreaves Logistics, | 0:35:53 | 0:35:57 | |
which introduced a drugs testing policy five years ago. | 0:35:57 | 0:36:00 | |
Have you got any form of medication on you? | 0:36:02 | 0:36:04 | |
Are you dependent on any drugs or alcohol at the moment? | 0:36:04 | 0:36:06 | |
-Nothing at all, no. -Nothing at all. | 0:36:06 | 0:36:08 | |
Everyone here could potentially be subjected to a test at random, | 0:36:08 | 0:36:13 | |
including managing director of the haulage arm of the business, | 0:36:13 | 0:36:16 | |
Andrew Spence-Wolrich. | 0:36:16 | 0:36:18 | |
We need to weed out any potential risk right from the word go. | 0:36:18 | 0:36:23 | |
We have a set standard and we don't tolerate any level of drugs | 0:36:23 | 0:36:26 | |
or alcohol in the system at any time. | 0:36:26 | 0:36:30 | |
That's not just our employees, it's also our contractors. | 0:36:30 | 0:36:33 | |
We run hundreds of tests each year and, in the last three years, | 0:36:33 | 0:36:36 | |
we've only had one positive test that led to a disciplinary, | 0:36:36 | 0:36:39 | |
and that led to a dismissal. | 0:36:39 | 0:36:40 | |
And the workers seem to be all for it. | 0:36:41 | 0:36:44 | |
I think it's a good thing to be testing people for drugs and alcohol. | 0:36:44 | 0:36:47 | |
From a personal point of view, | 0:36:47 | 0:36:49 | |
I wouldn't want to work with somebody who was coming into work | 0:36:49 | 0:36:52 | |
on drugs or who was in an intoxicated state. | 0:36:52 | 0:36:56 | |
It would affect their work levels. | 0:36:56 | 0:36:57 | |
It would make working with them very, very difficult. | 0:36:57 | 0:37:00 | |
I was tested for drugs when I applied for a job at the company. | 0:37:00 | 0:37:03 | |
They took a urine sample and everything was OK. | 0:37:03 | 0:37:06 | |
I didn't find a problem with it. | 0:37:06 | 0:37:08 | |
It's your livelihood, it's your job, | 0:37:08 | 0:37:11 | |
you rely on it to live and survive and, | 0:37:11 | 0:37:14 | |
if a test showed up and you were to lose your licence, | 0:37:14 | 0:37:18 | |
it could be very frightening. | 0:37:18 | 0:37:20 | |
And it certainly was for Alan, who did, of course, lose his job. | 0:37:20 | 0:37:24 | |
Well, two days after I gave my sample, | 0:37:27 | 0:37:29 | |
I'm visiting Professor Atholl Johnston, | 0:37:29 | 0:37:32 | |
an expert in toxicology | 0:37:32 | 0:37:34 | |
at Queen Mary University for the results. | 0:37:34 | 0:37:37 | |
But first, I'm keen to understand exactly how what we eat can have a | 0:37:37 | 0:37:41 | |
bearing on the outcome of a drugs test. | 0:37:41 | 0:37:44 | |
If I was someone who habitually ate bread, cakes, | 0:37:45 | 0:37:49 | |
that had been cooked with poppy seeds in them, | 0:37:49 | 0:37:51 | |
would there be a build-up of that in my system? | 0:37:51 | 0:37:53 | |
Yes. If you liked poppy seeds and you ate poppy seeds every day in bread, | 0:37:53 | 0:37:57 | |
yes, it would build up and it would get to what's called a steady state | 0:37:57 | 0:38:00 | |
where the amount of poppy seeds or morphine you took in every day would | 0:38:00 | 0:38:04 | |
build up to a limit, and that would be excreted in your urine | 0:38:04 | 0:38:08 | |
over a 24-hour period. | 0:38:08 | 0:38:10 | |
Well, now it's the moment of truth. | 0:38:11 | 0:38:13 | |
To see what effect poppy seeds had on my sample, | 0:38:13 | 0:38:17 | |
Dr Johnston did a very similar test to the one that, in the end, | 0:38:17 | 0:38:21 | |
cost Alan his job. | 0:38:21 | 0:38:22 | |
I have to say, I am a little bit nervous to know what he's found. | 0:38:22 | 0:38:26 | |
So, Atholl, what's the result of my test? | 0:38:26 | 0:38:29 | |
Well, you are positive for morphine. | 0:38:29 | 0:38:31 | |
You excreted 13 nanograms per ml of morphine in your urine. | 0:38:31 | 0:38:35 | |
That sounds terrible! I mean, does that mean that if I was | 0:38:35 | 0:38:38 | |
taking a test as an employee that my employers could say, | 0:38:38 | 0:38:41 | |
"There's a possibility, Rippon, that you are a drug taker?" | 0:38:41 | 0:38:44 | |
If they followed the European guidance for testing of drugs | 0:38:44 | 0:38:48 | |
-in the workplace, no, you wouldn't be because... -Whew! | 0:38:48 | 0:38:52 | |
..the limit there is 300 nanograms per ml. | 0:38:52 | 0:38:54 | |
So you excreted about ten times less than you would need to have a | 0:38:54 | 0:38:59 | |
positive test and be struck off from your workplace. | 0:38:59 | 0:39:02 | |
So, if my morphine levels aren't enough to cost me my job, | 0:39:04 | 0:39:08 | |
how could Alan's result have come out so much higher? | 0:39:08 | 0:39:12 | |
Well, if a result is influenced by the consumption of poppy seeds, | 0:39:12 | 0:39:16 | |
it all depends not just on how many you may have had but also how potent | 0:39:16 | 0:39:21 | |
they may be, because, I'm afraid, that can vary. | 0:39:21 | 0:39:25 | |
One of the things you need to consider is that poppy seeds are | 0:39:25 | 0:39:28 | |
a natural product, and the amount of morphine in a poppy seed will vary | 0:39:28 | 0:39:32 | |
quite considerably depending on when it was harvested, | 0:39:32 | 0:39:35 | |
where it was harvested and, in fact, when tests have been done, | 0:39:35 | 0:39:40 | |
there's about a 600-fold variation in the amount of morphine in poppy seeds. | 0:39:40 | 0:39:45 | |
-As much as that? -From the maximum to the minimum. | 0:39:45 | 0:39:47 | |
That's extraordinary. | 0:39:47 | 0:39:49 | |
So, if you took the one that had the most opiate in it, | 0:39:49 | 0:39:52 | |
you would have a higher reaction? | 0:39:52 | 0:39:53 | |
Yes, you could get actually nearly a therapeutic dose of morphine if you | 0:39:53 | 0:39:57 | |
took quite a lot of bread, but you'd have to take quite a lot of bread. | 0:39:57 | 0:40:00 | |
But does that suggest, then, that perhaps, | 0:40:00 | 0:40:03 | |
while it's telling you you've got morphine, | 0:40:03 | 0:40:05 | |
that I've got morphine in my system, | 0:40:05 | 0:40:07 | |
that that is not actually an accurate assessment of what my | 0:40:07 | 0:40:10 | |
situation is regarding whether or not I take drugs? | 0:40:10 | 0:40:14 | |
No, I think that's exactly right. | 0:40:14 | 0:40:16 | |
You can't say, from just a test in urine, | 0:40:16 | 0:40:18 | |
that you are a drug abuser and you are taking morphine or heroin | 0:40:18 | 0:40:24 | |
for kicks, so to speak. | 0:40:24 | 0:40:26 | |
When you get a positive test like that, | 0:40:26 | 0:40:29 | |
someone needs to review that test and also review your situation, | 0:40:29 | 0:40:34 | |
then someone needs to ask a few questions | 0:40:34 | 0:40:36 | |
and perhaps repeat the test. | 0:40:36 | 0:40:38 | |
In Alan's case, his sample was sent | 0:40:39 | 0:40:42 | |
to an independent lab for a second opinion, | 0:40:42 | 0:40:45 | |
which confirmed the presence of opiates but, | 0:40:45 | 0:40:48 | |
because he didn't declare that he'd eaten poppy seeds when the sample | 0:40:48 | 0:40:51 | |
was taken, his theory couldn't be proven. | 0:40:51 | 0:40:55 | |
But the GMB's Dan Shears says, | 0:40:55 | 0:40:57 | |
when workers have a previously unblemished drugs test record, | 0:40:57 | 0:41:02 | |
that should be taken into consideration. | 0:41:02 | 0:41:04 | |
But isn't that the problem with this testing, | 0:41:05 | 0:41:08 | |
that it may not answer the most important question, | 0:41:08 | 0:41:11 | |
which is whether or not the person that you're testing is a habitual | 0:41:11 | 0:41:14 | |
user of drugs or if this is just a one-off fluke situation? | 0:41:14 | 0:41:18 | |
If someone is a habitual user of drugs or alcohol, for whatever reason, | 0:41:18 | 0:41:22 | |
you'd expect there to be a pretty clear set of signifiers beforehand, | 0:41:22 | 0:41:25 | |
you'd expect people to realise that behaviours had changed, | 0:41:25 | 0:41:28 | |
patterns at work had changed, personalities might change. | 0:41:28 | 0:41:30 | |
It shouldn't be the case that someone is first picked up with a test. | 0:41:30 | 0:41:33 | |
The test should be the last resort. | 0:41:33 | 0:41:35 | |
Part of the point of having a regime in place is it's supposed to act | 0:41:35 | 0:41:38 | |
as a deterrent, yes, but actually, if it ends up getting rid of people in the business who have done | 0:41:38 | 0:41:43 | |
nothing wrong, then you undermine the whole relationship you've got with your entire workforce. | 0:41:43 | 0:41:48 | |
And there are other foods you should declare if you go for a drugs test - | 0:41:48 | 0:41:52 | |
hemp seeds, tonic water and even cough syrup that contains codeine. | 0:41:52 | 0:41:57 | |
Since the shock result of Alan's drugs test, | 0:41:57 | 0:42:00 | |
he has managed to get another job, but the whole ordeal | 0:42:00 | 0:42:03 | |
is not something he would want anyone to have to go through. | 0:42:03 | 0:42:07 | |
The whole experience of it, although it's a learning curve, | 0:42:07 | 0:42:10 | |
is not a very nice one. | 0:42:10 | 0:42:11 | |
And, to prevent this, I hope people understand... | 0:42:11 | 0:42:14 | |
..be careful about what they eat. | 0:42:16 | 0:42:17 | |
Well, that's almost it from us for today. | 0:42:24 | 0:42:26 | |
No doubt you'll have learnt quite a few things you didn't know from the | 0:42:26 | 0:42:30 | |
stories we've investigated today. | 0:42:30 | 0:42:31 | |
I must say, we certainly did. | 0:42:31 | 0:42:34 | |
In particular, wasn't it a surprise to realise that decaf coffee doesn't | 0:42:34 | 0:42:37 | |
always mean no caff? | 0:42:37 | 0:42:39 | |
I'll tell you, it's certainly made quite a stir in our office! | 0:42:39 | 0:42:41 | |
But, you know, I can see why it is that some people think that | 0:42:41 | 0:42:44 | |
manufacturers could be a bit clearer about the caffeine content on their | 0:42:44 | 0:42:49 | |
labels because, as we said earlier in the programme, | 0:42:49 | 0:42:51 | |
they are not obliged to tell you about such low traces, | 0:42:51 | 0:42:55 | |
though it certainly would help. | 0:42:55 | 0:42:57 | |
I know I've got several friends who think that they are living | 0:42:57 | 0:43:00 | |
a caffeine-free life when it's clear now that they are not. | 0:43:00 | 0:43:04 | |
They are definitely not and, I have to say, | 0:43:04 | 0:43:05 | |
I'm still reeling from that Angela Rippon drug test which still sounds | 0:43:05 | 0:43:09 | |
like the most improbable tabloid headline you'll ever read! | 0:43:09 | 0:43:13 | |
But if you've got a food question or indeed any consumer issue that you'd | 0:43:13 | 0:43:17 | |
like us to get to the bottom of, | 0:43:17 | 0:43:18 | |
do please get in touch because we love to hear from you. | 0:43:18 | 0:43:21 | |
And it could be your story we investigate on a future programme. | 0:43:21 | 0:43:24 | |
But that's where we leave it for now, but we will see you again soon. | 0:43:24 | 0:43:27 | |
And from the three of us, bye-bye. | 0:43:27 | 0:43:29 | |
-Goodbye. -Goodbye. | 0:43:29 | 0:43:30 |