Episode 4 The Sheriffs Are Coming


Episode 4

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Transcript


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Meet the Sheriffs. Let's go and introduce ourselves.

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We're here today to execute a High Court writ.

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Their job is to get you your money back.

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It's an arrestable offence to stop me doing my job.

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If you've been ripped off and don't know where to turn...

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I'm not waiting any more. I'm ordered to seize goods to clear this debt.

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..if you've been to court but still not been paid what you're owed...

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Why don't you tell me who you are?

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This is a crock, you need to pay this.

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It's time to call the Sheriffs.

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I've seized your car, sir.

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You can let us through the door or we'll go through the window.

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They're enforcement officers of the High Court

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and the law says they're on your side.

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Just collected 42 grand.

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Coming up:

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When Charandeep Sandhu arranged to have his spectacular wedding filmed,

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he never dreamt it would take over 18 months

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to see the disappointing results.

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Their company is called A Dream Wedding, they need to rename that to

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A Nightmare Wedding because that's what they've left us with.

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Will sheriffs Lawrence and Kev be able to get Charandeep's money

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from the reluctant business owner?

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Are you going to pay in full, sir?

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Right, I'll get the crowbar out of my van.

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Cambridgeshire garage owner Stuart Pearson sold Laura Windley

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a car with multiple problems.

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Now he's failed to give her the money back.

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Can Sheriffs Darryl and Mark get Laura her money,

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or will they need to take more drastic action?

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Lawrie McWilliams went to court

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on behalf of ski-instructor son Matthew.

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He is entitled to the money

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and we would do what was required to get justice.

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They won the case - can the Sheriffs get them the money

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the court says is theirs?

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Well, I'm going to call the locksmith then, sir,

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effect entry into the premises and remove all the items.

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While much of Britain sleeps,

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enforcement officers Lawrence Grix and Kev McNally

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are already out on a case that centres around a wedding video.

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Just coming up to 6.20 in the morning.

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Just coming into Harrow on our way to a residential address.

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We are actually looking for a company. Adreamwedding.co.uk Ltd.

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They're wedding photographers.

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We're looking today to seize goods to the value of ?3,705.57p.

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They're on their way to bring a happy day to a very unhappy couple.

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This is Charandeep Sandhu.

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Three years ago, he was getting married, to Amarjeet.

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As with anyone's wedding,

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it was to be one of the most important days of his life.

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And, as a Sikh, it was to be a week-long extravaganza.

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Amarjeet comes from quite a large family

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and they were all going to be there.

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My family is...quite a lot of them are actually abroad.

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They had flown in especially for the wedding.

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Our wedding ceremonies, they go on for almost a week or so.

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It's just full of fun.

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It is one of the most special days of our lives, really.

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Especially for Amarjeet.

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I know she had been looking forward to this day for such a long time.

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And wanting to remember their perfect day forever,

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they arranged to have it filmed,

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by specialist wedding videographers Adreamwedding.co.uk Ltd.

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The company was run by Mr Pankaj Jethwa.

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We chose A Dream Wedding,

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simply because they had recorded a video of one of our family members,

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my sister-in-law, and the video was actually good.

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You don't mind paying a little bit extra

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if you get good quality at the end of it.

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Having paid ADreamWedding.co.uk Ltd ?3,000 up front,

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with a further ?1,000 to come on receipt of the edited video,

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Charandeep and Amarjeet got married.

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On the day, it was perfect, because everybody was in a good mood.

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We just really had a good time

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and it is something that we will obviously cherish

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for the rest of our lives, really.

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But there was no sign of their wedding video.

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They chased it up. For months, there was nothing.

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Eventually, after a full year and a half of waiting,

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ADreamWedding.co.uk Ltd sent them the DVD of their special day.

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My wife's reaction was, she basically broke down in tears.

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When I was looking at the video,

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I realised that there were some problems there.

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Most importantly,

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some key moments of the wedding never made it onto the video.

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See, at this point now,

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there was all my family dancing in front of the car.

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There were the drummers there, and this is the first part

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where the groom's family meet the bride's family officially.

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But disappointingly, this was one of the scenes that wasn't on the DVD.

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They also spotted some technical problems.

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When you watch it on the TV, you cannot have it on a constant volume

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because suddenly the sound will drop

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and then suddenly the sound will go up.

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Of course the missing scenes could never be recaptured,

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but the family listed changes that needed to be made to the video,

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and informed ADreamWedding.co.uk Ltd.

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Mr Jethwa agreed to make the adjustments.

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Seven months later,

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they contacted Charandeep to say the work was finished.

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He could have the DVD on payment of the outstanding ?1,000.

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Charandeep insisted on a second viewing.

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But the bulk of the changes hadn't been made.

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We tried to work out a way that we can actually get the job done

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and obviously, you wouldn't want to pay the full amount for something

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that you're not happy with.

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ADreamWedding.co.uk Ltd emailed Charandeep,

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saying he would be charged ?100 per week

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for every week he hadn't paid the outstanding ?1,000.

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Charandeep tried to negotiate a deal,

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but Mr Jethwa wouldn't respond to his letters.

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Charandeep felt he had no option but to take the company to court.

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Mr Jethwa contested the case,

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but a judge agreed with Charandeep and awarded in his favour.

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The company was ordered to refund ?2,500

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and send them the finished project within 21 days.

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But since that date, Charandeep's not had the money, or the video.

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Their company is called A Dream Wedding.

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I'll be honest with you, they need to rename that

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to A Nightmare Wedding because that's what they've left us with.

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It's been a three-year nightmare.

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Charandeep and Amarjeet's only hope of seeing their money,

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or their wedding DVD, now rests with the sheriffs.

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As they approach ADreamWedding.co.uk Ltd,

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Lawrence shows his soft side.

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You've got to have a certain amount of sympathy for the claimant.

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It's likely to be the most expensive day of anybody's life, really,

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unless you're getting divorced.

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You can't relive the day.

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It's there and then and it's got to be captured.

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Lawrence and Kev have been told that although this is a house,

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it's where the video company is based,

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and there's a studio in the garage.

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So while Lawrence makes the early morning wake-up call,

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Kev goes round the back.

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But the owner of ADreamWedding.co.uk Ltd

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is still in the land of dreams.

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Morning, sir, looking for ADreamWedding.co.uk Ltd.

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Mr Jethwa, is it?

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Sorry? I'm trying to show you some ID, sir.

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Give me a minute, give me a minute.

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Mr Pankaj Jethwa is the boss of ADreamWedding.co.uk Ltd,

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and with our camera present, he wants to talk from behind the door.

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No, sir, I'm quite within my rights to stand in the porch.

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Are you going to open the door and speak to me and deal with this?

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Right, my name's Mr Grix. I'm an enforcement officer.

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I'm here to execute a High Court writ against ADreamWedding.co.uk Ltd

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and I'm here today to seize goods to the value of ?3,705.57p.

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The only way to prevent further action is to pay in full.

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Are you going to pay in full, sir?

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Are you going to pay in full?

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Right, well, I'm going to be forcing entry into you photographic studio

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out the back of the house then, sir.

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OK, I'll get the crowbar out of my van.

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The Sheriffs can only get into the house by peaceful means,

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but the studio is commercial premises

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and they have the right to force entry.

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They assess the options.

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Mr Jethwa objects.

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We will effect entry into your photographic studio

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and remove everything if you don't pay.

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Who does it belong to, then?

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It belongs to your wife?

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This needs paying though sir,

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otherwise we're going in your studio. Have you got the key to it?

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Are you going to open this building, sir,

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or am I going to force entry into it?

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I'll give you a few minutes, but all I'm going to be entertaining

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is you paying or you opening this building

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or I will be effecting entry into it, OK?

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Lawrence tries to deliver the paperwork.

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I just want to give you that because it's got the amount on it,

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it's got the amount you need to pay and how to pay it.

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It doesn't make any difference to you, so just take it.

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It's not serving you with anything, it's a piece of paper

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for your information.

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We're not waiting outside, you need to be concentrating your mind

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on how you're going to get this money together.

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Mr Jethwa suggests Lawrence posts him the notice.

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There's no letterbox, sir, how do you expect me

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to post it through the door?

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Yeah. Well, I'm standing in the letter box then, aren't I?

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You need to just take the paper from me, sir.

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All right, I've left it on the windowsill.

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Lawrence thinks Mr Jethwa is playing for time.

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Sorry?

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What you need to do, then, is open that shed.

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He asks for time to get dressed.

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OK, you get dressed then, sir.

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OK.

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He's saying he can't pay and so I said,

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is there anybody that can help you with it?

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That's what we're trying to do now.

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He's very reluctant to let me in that building for some reason

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but we will be going in there.

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Our camera is asked to leave the property.

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With time passing, if Mr Jethwa won't pay,

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the only way Lawrence and Kev will get Charandeep the money he's owed

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is by forcing entry and seizing goods from the photographic studio.

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Kev looks for the crowbar.

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Aha!

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I'm dressed up, I can talk to you.

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Last chance, sir, are you going to open it

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or am I going to get it open with the crowbar?

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It's commercial premises.

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It's a limited company. It has no protection.

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It's a detached building, it has no attachments to your residence,

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it can be forced entry.

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Are you going to open it?

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I'm not going to open it, until... Right. Wait a minute!

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Are you going to open that building? Yes.

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Right, go and do it then. Not now...

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Right, I'll rephrase my question, are you going to open it now?

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No. Right, then we're going to force entry into it.

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Mr Jethwa continues to argue about opening the studio.

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Lawrence has had enough.

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Go on, Kev, just do it, mate.

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With the studio crowbarred open, Mr Jethwa lets the camera back in.

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I told you what I was going to do.

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We are ordered here to seize goods to clear this debt.

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There's plenty to seize, including several computers

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and some video equipment.

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Make yourselves comfortable, I guess.

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All I can say is show you a bit of hospitality.

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But despite appearances, the forced entry seems to have had an effect.

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Inside the house, the owner's son has paid the debt by bank transfer.

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If you can sign there and print there.

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Mr Jethwa has a parting shot.

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I'm going to let every videographer know

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not to do business with these guys.

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Charandeep and Amarjeet's family is unlikely to do business

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with ADreamWedding.co.uk Ltd again, but now, thanks to the Sheriffs,

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they have the money they were owed by the company, who took over

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three years and still failed to deliver a satisfactory video.

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Obviously, us forcing entry and getting our hands on it

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actually forced them to make the payment.

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After we filmed, Mr Jethwa asked to put his side of the story.

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He explained the scene Charandeep said was missing

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was because the cameraman stayed filming the groom

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rather than filming the procession.

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There was also a complaint about sound quality.

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The piece of distortion in the sound could be removed.

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If you remove it and just leave the rest of the dancing,

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it would be fine.

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I'm really angry, really upset about this,

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because they never communicated with me.

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They never wrote to me, there is

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absolutely no document that I received from them

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saying, "Pankaj, we are unhappy, can you sort this out?"

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If they had complained at that stage,

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we would have seen to it, immediately!

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In Saxon times, they were sheriffs.

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Today, they're Enforcement Officers of the High Court.

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Mr Hughes, we're High Court enforcement officers.

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They can get you the money that's rightfully yours.

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That's ?1,857.90p, which needs to be paid today.

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If you have a county court judgment but haven't been paid,

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you can pay ?60 to take it to the High Court

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for enforcement by the Sheriffs.

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So it's a choice of either payment or we have to seize the goods.

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If they get you the money you're due,

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there is no more to pay.

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If the sheriffs are unsuccessful, there's a ?60 admin fee.

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He's locked us out, he's ran upstairs and hid!

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Even when the Sheriffs successfully enforce a writ

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and the defendant pays up, it's not always the end of the story.

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This morning, enforcement officers Lawrence and Kev are in the van

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heading for a familiar location.

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We're heading towards St Albans now, it's just coming up to

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10.30 in the morning, we're going to Mediterranean Leisure.

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Last year, Lawrence visited the company offices

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on behalf of Matthew McWilliams.

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Matthew had been a ski instructor for an associated company,

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Snowcoach. It was his dream job.

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I started skiing when I was eight.

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It really is something that I care about, so as soon as I had

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the chance to leave university, I knew exactly what I wanted to do.

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But Matthew soon discovered the job wasn't what he expected.

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He was having to deal with complaints from unhappy customers -

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lots of them.

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All the problems were being put on me

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and I felt as if I was having to come up with excuses for a company

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that I'd only been working for for a week.

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As the season unfolded, it got worse.

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Back home, Matthew's dad Lawrence realised

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things were going badly wrong.

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He was very concerned that he wished he was not in this situation

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and he felt an awful lot of stress.

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After three difficult and unhappy months,

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Matthew felt he had no option but to leave the company.

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He handed in his notice, which he worked out, and came back to the UK.

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But Mediterranean Leisure hadn't paid him his final wages.

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And despite many reassurances, they still weren't paid.

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With Dad Lawrence's help,

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Matthew took the company to an employment tribunal.

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It may have been a bad experience, but I worked my notice,

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I did everything I needed to do

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so I knew that they owed me that money

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and there was no way out of it, really.

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At the tribunal, Mediterranean Leisure failed to contest the case,

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and the judgement was issued, ordering them to pay the ?647 wages.

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When they failed to do it, Matthew eventually turned to the Sheriffs.

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Got a High Court writ to execute against Mediterranean Leisure Group.

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Managing Director David Stuart threw a spanner in the works,

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insisting Mediterranean Leisure was not based here, but in France,

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and nothing in the building could be seized.

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Lawrence was having none of it, and eventually won the day.

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It was a battle, but Matthew McWilliams got the wages he was due.

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He just paid in full.

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Matthew's dad, Lawrence McWilliams, got the good news

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that the money was in the Sheriffs' account.

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We received notice that payment had been received in full

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towards the end of last year

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and we were delighted and relieved that the matter was concluded.

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But the McWilliams's delight was short-lived.

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We received a formal notification from the High Court

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that an interpleader claim had been received.

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The payment was being disputed.

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The money was still in the Sheriffs' holding account,

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and would stay there until this new legal action was complete.

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David Stuart of Mediterranean Leisure claimed that the payment

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made to Lawrence was invalid because he had paid on a credit card

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belonging to one of his other companies,

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Mountain Lodge Hotels Ltd,

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that had nothing to do with Matthew's employment.

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The McWilliamses would have to appear at the High Court,

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and if they lost, might have to pay costs.

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There are times, particularly lying in bed at night,

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where we both thought, "Are we doing the right thing?

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"Should we just give up here?"

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We kept coming back to the same conclusion -

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he was entitled to the money, he should have been paid it

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and that we would do what was required to get justice.

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At the hearing before a master of the High Court,

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Mr Stuart was unable to show that the payment was invalid.

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Once again, Mr Stuart would have to pay.

0:19:040:19:07

We were both delighted.

0:19:090:19:10

It drew a line under what was a really problematic period

0:19:100:19:15

for Matthew. And it was just pure relief to see it

0:19:150:19:19

satisfactorily concluded.

0:19:190:19:21

Finally, Matthew McWilliams received his missing wages.

0:19:210:19:25

But Lawrence and Kev are heading back to St Albans,

0:19:270:19:29

because that wasn't the end of the matter.

0:19:290:19:32

David Stuart had been ordered to pay the McWilliams' court costs,

0:19:320:19:36

which were far more than the original wages.

0:19:360:19:39

Once again, they haven't been paid.

0:19:390:19:42

Determined to get their clients every penny that's owed,

0:19:420:19:44

the Sheriffs are stepping up to the mark.

0:19:440:19:47

We've got two writs today. We're looking for ?1,602.30p

0:19:470:19:51

on one of them and ?1,688.67p on the other.

0:19:510:19:56

The second writ is for the Sheriffs' own court costs.

0:19:560:19:59

Parked up in St Albans, the signs don't look promising.

0:20:070:20:11

It doesn't look too good when you pull up

0:20:110:20:12

and there are signs saying "offices for sale".

0:20:120:20:15

But it seems the companies are at home.

0:20:150:20:17

There's still an office up there, look, that window's open.

0:20:190:20:22

Ah, buzzer.

0:20:220:20:24

Hello there, I'm looking for Mountain Lodge Hotels

0:20:260:20:28

or Cantabrica Air Brokers.

0:20:280:20:31

The woman says that there's no-one there from those companies.

0:20:310:20:34

My name's Mr Grix. I'm an Enforcement Officer.

0:20:340:20:37

I'm here with some High Court writs

0:20:370:20:39

so I need to come in and verify for myself that there's nobody in.

0:20:390:20:44

While they wait for the door to be opened,

0:20:440:20:46

Lawrence wants to make sure all entrances are covered.

0:20:460:20:50

Just have a squiz round the back, mate,

0:20:500:20:52

just in case, cos I don't know if there's a back door.

0:20:520:20:54

Meanwhile the intercom woman has news -

0:20:560:20:58

Lawrence isn't getting in.

0:20:580:21:01

Your director says you're not allowed to let me in?

0:21:010:21:04

Because of what?

0:21:040:21:06

Lawrence is convinced he's found the place

0:21:060:21:08

the companies on the writ are trading from,

0:21:080:21:11

and that means he WILL be going in.

0:21:110:21:13

I have met Mr Stuart before.

0:21:130:21:15

He's got five minutes to call me before I call locksmiths, OK?

0:21:150:21:18

Thank you.

0:21:180:21:20

There's a back door, but it's padlocked from the outside so it's not used.

0:21:200:21:23

There's three motors down there, nothing any good.

0:21:230:21:25

The director says she's not allowed to let me in

0:21:250:21:27

cos it's a different company. "Who's your director?"

0:21:270:21:30

"Mr Stewart, the director of our companies."

0:21:300:21:33

With Lawrence's ultimatum about to run out, he gets a call.

0:21:330:21:37

Hello, Mr Grix speaking.

0:21:370:21:39

Ah, Mr Stewart, yeah, it's Mr Grix, the enforcement officer.

0:21:390:21:42

But Mr Stewart doesn't want to let Lawrence in.

0:21:430:21:47

Right, well, I'm going to call a locksmith then, sir,

0:21:470:21:49

effect entry into the premises and remove all the items.

0:21:490:21:53

OK then, sir, you do that.

0:21:540:21:56

He's calling the police.

0:21:590:22:01

Shall we see if Andy's around?

0:22:010:22:03

Yeah, give him a buzz, mate, and see if he's around.

0:22:030:22:05

It looks like the Sheriffs will have to use their power

0:22:050:22:08

to force entry to a commercial premises.

0:22:080:22:11

Kev calls one of the lock companies they regularly use.

0:22:110:22:14

Mr Stewart is going to be footing the bill.

0:22:140:22:18

Yeah, he's on his way, sat nav's giving him 50 minutes.

0:22:180:22:20

Lovely-jubbly.

0:22:200:22:21

Right, might as well sit in the van and have a coffee then.

0:22:210:22:24

A caffeine break later, and there's still no sign of Mr Stewart.

0:22:280:22:34

But his solicitor is on the phone.

0:22:340:22:36

We're effecting entry into a commercial premises

0:22:360:22:39

under a High Court writ of Fieri Facias.

0:22:390:22:41

If you don't understand all the implications of that

0:22:410:22:44

and what it carries with it,

0:22:440:22:46

then I respectfully suggest you speak to someone who does.

0:22:460:22:49

Rest assured, we will be forcing entry

0:22:490:22:53

if we're not allowed peaceful entry,

0:22:530:22:54

and we will be removing goods from those premises today

0:22:540:22:57

if these writs aren't paid in full.

0:22:570:22:59

Right, bye-bye.

0:22:590:23:00

With the locksmith on the way, and the prospect of the bill

0:23:000:23:03

getting even higher, someone comes out of the building to talk.

0:23:030:23:07

If he wanted to pay it, how could he pay it?

0:23:070:23:09

Bank transfer, credit card, debit card...

0:23:090:23:11

Is that what he's going to do?

0:23:110:23:14

That's what I'm trying to persuade him to do. Oh, right.

0:23:140:23:16

At the moment, worst case scenario, it's going to be 3,495.97p.

0:23:160:23:22

The pressure seems to be paying off.

0:23:230:23:26

And to prove the Sheriffs weren't bluffing, here comes the locksmith.

0:23:260:23:30

The Lockfather!

0:23:300:23:31

Matching vans, innit?

0:23:330:23:34

But, just in time, the company confirms they are going to pay.

0:23:350:23:40

How much did you say it was for the card?

0:23:400:23:42

Debit card is it? ?5.

0:23:420:23:45

Our camera is asked to stay outside

0:23:460:23:48

while Lawrence goes to collect the payment.

0:23:480:23:51

So it comes out ?3,535.97p.

0:23:530:23:56

Thanks very much, bye-bye.

0:23:560:23:57

Full payment again, like that.

0:24:010:24:04

On to the next one. Let's rock.

0:24:040:24:06

It's been another battle between Lawrence

0:24:080:24:11

and the company director, David Stewart.

0:24:110:24:13

But, by applying a little pressure and knowing his rights,

0:24:130:24:17

Lawrence prevailed again.

0:24:170:24:18

He's got young ski instructor Matthew McWilliams

0:24:180:24:21

the court costs a judge said he was due

0:24:210:24:24

but which he couldn't get without the help of the Sheriffs.

0:24:240:24:27

Enforcement officers Craig Wild and Tom Coyle are heading

0:24:380:24:41

into Kidderminster on a job that makes Tom feel rather grave.

0:24:410:24:45

The company name is Memorials, so doom and gloom.

0:24:450:24:50

The balance we're after today is ?3,975.42p.

0:24:520:24:57

It's just a case of getting out there, knocking on the door

0:25:010:25:03

and see what we can find, asset-wise.

0:25:030:25:05

Kidderminster Memorials is a family-run stonemasons,

0:25:070:25:11

but they've failed to pay one of their suppliers.

0:25:110:25:13

They were taken to court,

0:25:130:25:15

and now the Sheriffs are heading for the front door

0:25:150:25:18

looking for the business owner and aiming to get the debt paid today.

0:25:180:25:22

Hello.

0:25:220:25:24

Hello, mate. We're High Court Enforcement Officers.

0:25:240:25:26

We're here today to execute a High Court writ.

0:25:260:25:30

The man with the debt is Scott Boraston,

0:25:300:25:33

and he's asked our camera to remain outside.

0:25:330:25:35

He says he knows about the debt,

0:25:350:25:37

but had no idea it was going to court.

0:25:370:25:40

He says he's moved premises,

0:25:400:25:42

so Craig enquires to see if the company made

0:25:420:25:45

the necessary arrangements to ensure it receives its post.

0:25:450:25:48

Did you get a Post Office redirection?

0:25:490:25:51

Knowing that you owe some money to somebody

0:25:530:25:55

and moving from one premises to another,

0:25:550:25:58

it's down to you to utilise the postal service

0:25:580:26:01

to get redirection of mail.

0:26:010:26:02

Scott heads off to call his dad, the local undertaker.

0:26:040:26:08

Craig and Tom start listing the property they're going to seize.

0:26:080:26:12

Brother phone-fax. One Kodak printer.

0:26:120:26:15

Hello, sir.

0:26:180:26:19

Scott's father is soon on the phone for Craig.

0:26:190:26:22

Unfortunately, sir, it has to be the full amount,

0:26:240:26:28

and it's ?3,975.42p.

0:26:280:26:31

OK, sir. I'll put you back on to Scott, one second.

0:26:310:26:35

The defendant claims he never knew anything about the court case

0:26:350:26:38

in this situation, so therefore he didn't know he had to pay.

0:26:380:26:42

He was aware that he owed the money,

0:26:420:26:44

and obviously we've made it quite clear that under the terms

0:26:440:26:47

of the court order today, that needs to be resolved by way of payment.

0:26:470:26:50

I understand his father's coming round in which to discharge

0:26:500:26:54

the account, so hopefully we'll get it resolved

0:26:540:26:56

by way of payment in full.

0:26:560:26:58

A few minutes later, Scott's dad, Mr Keith Boraston, arrives.

0:26:590:27:04

He's not happy to see the Sheriffs, or our camera.

0:27:040:27:07

Don't give me that BLEEP about the public highway.

0:27:070:27:10

He also asks us to stay outside.

0:27:100:27:13

Scott's dad says they've had no paperwork from the court.

0:27:140:27:18

But Craig explains that he has a duty to enforce the writ,

0:27:180:27:22

as the judgement still stands today.

0:27:220:27:24

You put yourselves in their shoes.

0:27:240:27:26

You've done the service, you've sent the invoices out,

0:27:260:27:28

you haven't been paid, the law's on your side,

0:27:280:27:31

you go through the legal process...

0:27:310:27:32

But, faced with two Sheriffs and a live writ,

0:27:320:27:35

Mr Boraston understands that the debt must be paid.

0:27:350:27:38

And, a few minutes later, that's exactly what happens.

0:27:380:27:41

Undertaker Keith Boraston pays on behalf of his son.

0:27:410:27:45

If I can just get you to sign just there.

0:27:450:27:47

It means the debt will be settled, and goods won't be removed.

0:27:480:27:52

Thank you very much, Mr Boraston. Take care, Scott.

0:27:520:27:55

Take care of yourself. Bye-bye now.

0:27:550:27:57

With the debt settled, Mr Boraston puts his side of the story.

0:27:570:28:01

If we'd have known the money was owed

0:28:010:28:03

and they'd sent the invoices here,

0:28:030:28:05

we'd have paid the bill hands down.

0:28:050:28:08

The guys have gone away with their ?4,000,

0:28:100:28:13

and, yeah, I've helped him out with a bit of money to keep him going.

0:28:130:28:17

He looks like the gay singer out of Westlife, that always helps.

0:28:170:28:21

Whereas I look like Captain Birdseye off the fish finger box.

0:28:210:28:25

A successful outcome for the Sheriffs,

0:28:260:28:29

which means the claimant will be paid in full.

0:28:290:28:31

It's another early start

0:28:410:28:43

for Enforcement Officers Lawrence and Kev.

0:28:430:28:45

Today they're in Cambridgeshire to help a car owner get ?6,000

0:28:450:28:49

from garage owner Stuart Pearson, who trades as Arrington Motors.

0:28:490:28:54

The lady bought a vehicle from Mr Pearson

0:28:540:28:58

and it spent most of the first month back with him being repaired.

0:28:580:29:02

She returned it and asked for a full refund, which he agreed to,

0:29:040:29:08

but then he hasn't paid.

0:29:080:29:09

Stuart Pearson didn't contest the case,

0:29:090:29:12

and the judgment ordered that Laura Windley should receive her money.

0:29:120:29:16

But she wasn't paid, so she's got the Sheriffs in.

0:29:160:29:20

Lawrence knows a thing or two about second-hand cars.

0:29:240:29:27

I've bought a couple of lemons in the past.

0:29:270:29:30

Slice them up and put them in my gin and tonic!

0:29:300:29:33

This is what I have to deal with on a day-to-day basis.

0:29:360:29:39

Arrington Motor Company.

0:29:420:29:44

But at Arrington Motors

0:29:440:29:46

there's no sign of the defendant, Stuart Pearson.

0:29:460:29:48

Don't think they're here, are they? Eh?

0:29:480:29:51

It's shut, innit? Yeah.

0:29:510:29:52

But conveniently Mr Pearson has left his phone number.

0:29:520:29:55

Normally, Lawrence would make the call,

0:29:550:29:58

but he has no mobile reception, so Kev gets his chance.

0:29:580:30:01

Hi there, is that Mr Pearson?

0:30:010:30:03

We're High Court Enforcement Officers, we're just at your car lot.

0:30:030:30:06

We've got a High Court writ against yourself.

0:30:060:30:09

We're here to seize and possibly remove goods

0:30:090:30:11

unless the amount is paid.

0:30:110:30:13

There's ?7,551 outstanding.

0:30:130:30:15

Mr Pearson says he had made a proposal to pay the money.

0:30:170:30:20

If you've put in that proposal, she doesn't have to accept that.

0:30:200:30:23

She's then transferred it up to the High Court for enforcement,

0:30:230:30:26

which is why we're here and we're here for assets

0:30:260:30:28

and the only way to stop that -

0:30:280:30:30

to prevent us from seizing and removing assets -

0:30:300:30:33

is by payment in full. There's not any leeway on it,

0:30:330:30:35

you know, we are here for full payment.

0:30:350:30:37

We're not in a position to take part payment or anything, unfortunately.

0:30:370:30:42

All right. Cheers, bye-bye.

0:30:430:30:45

It's about 40 minutes away. All right.

0:30:480:30:50

Mr Pearson says that most of the cars on the forecourt

0:30:500:30:54

are on SOR or "sale or return", but at least four do belong to him.

0:30:540:31:00

If they don't get payment today, the cars could be towed

0:31:000:31:03

and auctioned to get Laura her money back.

0:31:030:31:06

So you've got that, that's his. That one.

0:31:060:31:09

Yeah, Range Rover's a bit rough. Yeah.

0:31:090:31:11

While they wait for Mr Pearson, Kev is keen to get feedback

0:31:120:31:16

on his phone technique from the master of the art, Lawrence.

0:31:160:31:19

Was that all right on the phone?

0:31:190:31:21

Yeah, you didn't say anything wrong, I'd have just hurried him up more.

0:31:210:31:24

"Get down here or your cars are going!"

0:31:240:31:26

You listened to his story a bit more than I would. Really?

0:31:260:31:28

You might have to listen to it face-to-face, but you've got to get him down here.

0:31:280:31:33

But, for now, all they can do is wait

0:31:330:31:35

and try to keep themselves entertained.

0:31:350:31:38

# So just you keep me near I'll be so good for you

0:31:380:31:42

# I could be so good for you. #

0:31:420:31:45

But their singing in the rain is brought to a halt

0:31:480:31:51

by the arrival of the garage owner.

0:31:510:31:53

Mr Pearson, is it? I'll show you some ID.

0:31:530:31:55

We're asked to stay outside.

0:31:570:31:59

Since Kev's phone call,

0:31:590:32:00

it seems Mr Pearson has been arranging to get the money.

0:32:000:32:04

So you say you've got the money?

0:32:050:32:07

Mr Pearson says he's going to pay in cash, but it will take

0:32:070:32:11

an hour for the man he's borrowing it off to come round with the money.

0:32:110:32:15

He can't do it by transfer or anything from where he is?

0:32:150:32:18

It's not a case of you can go to him and get it, or...?

0:32:180:32:20

To keep pressure up, Lawrence and Kev

0:32:210:32:24

try to nail down which cars they could legally take away.

0:32:240:32:27

Right, my colleague's going to start taking an inventory

0:32:270:32:30

of the vehicles outside.

0:32:300:32:31

Have you got any proof here of the ones that are on SOR?

0:32:310:32:35

What one's aren't, more importantly?

0:32:350:32:37

Show us a photo of the other one, anyway.

0:32:370:32:39

As Mr Pearson identifies the vehicles not on sale or return...

0:32:390:32:43

You've got the Peugeot and a BM here.

0:32:430:32:46

..it seems his friend with the cash

0:32:460:32:48

is going to take longer than expected.

0:32:480:32:50

Mr Pearson's been OK with us, but I've obviously explained to him

0:32:510:32:55

that we're not going to go anywhere until it is paid.

0:32:550:32:57

So it's now just a case of waiting for a phone call from his friend.

0:32:570:33:01

But it's not going to happen any time soon.

0:33:020:33:05

The friend is delayed and the money won't be here until more like 6pm.

0:33:050:33:10

Lawrence has had enough for today.

0:33:100:33:12

There are seven cars belonging to Mr Pearson

0:33:120:33:14

with enough value to clear the debt.

0:33:140:33:17

He takes walking possession of the seven cars.

0:33:170:33:20

They'll stay here, but no longer belong to Mr Pearson,

0:33:200:33:23

who has until the next day to pay, or risk losing the cars permanently.

0:33:230:33:28

So I'll give you till midday tomorrow and then you won't see us again.

0:33:280:33:31

Cheers.

0:33:310:33:33

Basically, it's a case of trust, I trust him.

0:33:340:33:37

I've given him till noon tomorrow to pay in ?6,000 and then the balance

0:33:370:33:42

just after the weekend, and I've no doubt he will do that.

0:33:420:33:46

If I had any doubts, I wouldn't have made the arrangement.

0:33:460:33:48

Famous last words possibly, but we usually get it right,

0:33:480:33:52

we're fairly good at judging people by now.

0:33:520:33:54

We'll see later if Lawrence's trust in Stuart Pearson is repaid.

0:33:540:34:00

Enforcement Officers Marc Newton and Kev McNally are out on a job

0:34:100:34:14

that has "easy" written all over it.

0:34:140:34:17

OK, we are in Harrow looking for Easy Electrix Ltd.

0:34:170:34:22

They've got a debt outstanding of ?5,245.

0:34:230:34:27

Easy Electrix is anything BUT easy to find.

0:34:320:34:36

138. There - Light and Water. 138, 140...

0:34:360:34:39

142 to 144, is that Light and Water?

0:34:390:34:43

That ain't what we want, is it? That's not what we've got.

0:34:430:34:46

Electric City?

0:34:460:34:48

No, that ain't what we've got though, is it? That's not what we've got, Easy Electrix.

0:34:480:34:52

D'you want to run up and I'll drive up?

0:34:530:34:56

At first glance it doesn't look like Easy Electrix are at the address that we've got,

0:34:560:35:00

so we'll have a run in and see if the company we're after

0:35:000:35:03

are still there or if they know anything about 'em.

0:35:030:35:05

It doesn't look like it from the shop frontage.

0:35:050:35:07

Looking for Easy Electrix Ltd. Yeah, this is us.

0:35:110:35:14

Oh, you're Easy Electrix Ltd? Yes. OK.

0:35:140:35:17

I'm a High Court Enforcement Officer.

0:35:170:35:19

I've got a High Court writ to execute against Easy Electrix Ltd.

0:35:190:35:23

You've got this amount outstanding.

0:35:240:35:26

We're here to execute this.

0:35:260:35:28

We're here to seize goods unless the debt's paid in full.

0:35:280:35:31

?5,000? That's quite a lot.

0:35:310:35:33

Finding Easy Electrix turned out to be easy after all.

0:35:330:35:37

But what about getting them to pay?

0:35:370:35:39

If the company decides not to pay, Kev has already seen

0:35:390:35:43

a lot of high-value kitchen appliances he could seize.

0:35:430:35:46

Kev's found someone who can help,

0:35:460:35:49

but he seems surprised at the size of the debt.

0:35:490:35:52

Obviously now it's been transferred up to the High Court,

0:35:530:35:57

so you've incurred costs...

0:35:570:35:58

For the transfer up to the High Court

0:35:580:36:00

you wouldn't have received any paperwork.

0:36:000:36:02

Our camera is asked to leave.

0:36:020:36:05

The Easy Electrix manager insists the debt was less than ?5,000

0:36:050:36:10

and that they have already paid off some of it in instalments.

0:36:100:36:13

MARC: How long you been paying them instalments over?

0:36:130:36:16

You were paying them up till June?

0:36:160:36:18

The guy has paid the claimant some of the money.

0:36:210:36:24

It's about ?1,800 that he's paid him direct, prior to it going to court,

0:36:240:36:30

so this should be taken off the judgement,

0:36:300:36:32

which our office has just rung the claimant

0:36:320:36:34

and he's agreed that, yeah, this money has been paid.

0:36:340:36:37

The figure now, it's like ?3,388 that he owes.

0:36:370:36:41

With the debt revised down, the company agrees to pay,

0:36:410:36:45

but they are having difficulty paying right now.

0:36:450:36:48

It's not us being difficult, we haven't got a choice in the matter.

0:36:480:36:52

It's not for us to change, decide or dispute.

0:36:520:36:54

The company is asking the sheriffs to come back tomorrow.

0:36:550:36:58

I understand and I'm listening, but the answer's no.

0:36:580:37:01

Can't do it, there's no-one to speak to.

0:37:010:37:03

We're the officers in charge of this.

0:37:030:37:05

As is so often the case, the sheriffs' power to seize

0:37:050:37:09

and then sell goods is what proves persuasive in the end.

0:37:090:37:13

It was a bit of a battle to get it.

0:37:130:37:14

He kept asking us to come back tomorrow morning,

0:37:140:37:17

but, yeah, we got the payment in the end.

0:37:170:37:19

So, we got ?1,200 in cash...

0:37:200:37:23

I think it was roughly ?1,200 on a card payment

0:37:230:37:27

and then the balance of about ?900 was done via bank transfer.

0:37:270:37:31

Full payment. Job done. Everything all paid.

0:37:310:37:34

Easy Electrix told us they...

0:37:380:37:40

Back in Cambridgeshire,

0:37:580:37:59

the story of Arrington Cars has taken an unexpected twist.

0:37:590:38:03

When the sheriffs were last here, it took owner Stuart Pearson hours

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and he still didn't raise the ?6,000 they were seeking

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on behalf of Laura Windley,

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who had been sold a car with many faults.

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Lawrence decided to give Mr Pearson another chance.

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Basically, it's a case of trust.

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I trust him, I've given him till noon tomorrow to pay in ?6,000

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and then the balance.

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But Lawrence's faith in Mr Pearson was misjudged.

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Neither the ?6,000 nor the balance was paid,

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and now Enforcement Officers Darryl Oreton and Mark Povey

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are hoping to finish the job.

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We've got a list of vehicles that were seized on the first attendance

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and we'll be removing those.

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He's had plenty of opportunity to pay, you know,

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in two weeks really, and he hasn't paid a penny.

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As Darryl and Mark arrive at Arrington Motors,

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there's no sign of Mr Pearson. No-one here.

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Darryl calls Mr Pearson's mobile.

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It is international, innit?

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He's on holiday.

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The only way Darryl will get money today is to tow away

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Mr Pearson's cars and have them auctioned.

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When Lawrence and Kev were here, they seized seven cars...

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A silver BM.

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..and these are the ones Darryl and Mark will take.

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But first, they have to find them.

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The Ford KA is there...

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There's no red Range Rover, is there?

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That's the Kia, that's there.

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That's the Renault Scenic, so we've got one, two... We've got three.

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Several cars now owned by the court aren't there.

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It looks like we've got four missing.

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The original claim was for about ?6,000, but because Mr Pearson

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kept the sheriffs waiting all day last time,

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and they've had to visit a second time,

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costs are mounting up and the claim is now at ?8,800.

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The plan is now... Obviously, we've tried to get hold of him.

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He's not here. We'd seized seven cars previously,

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there's three of them still here,

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so we're going to have those three removed

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and we're organising a removal truck...or two...or three.

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Oh, well, might as well get comfy.

0:40:200:40:22

Getting the tow trucks to Royston is going to take some time,

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but as Enforcement Officers,

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Darryl and Mark are experts at waiting.

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Time to get out the packed lunch.

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Cheese and Branston.

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After a bit more expert waiting around, the tow truck arrives.

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But there's a problem.

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With no-one from Arrington Motors on site,

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there are no keys or documents available for any of the cars.

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This makes them less valuable at auction.

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But there's a more immediate issue -

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how to move the keyless cars without damaging them.

0:41:010:41:04

The recovery man makes short work of the KA.

0:41:090:41:12

Not to be outdone, Darryl tries the boot of the Renault.

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Da-dah!

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But Darryl isn't having any luck with the Kia.

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I ain't got the magic on this one.

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At last the end is in sight.

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The first two cars are being towed

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and the problem of the locked Kia will be sorted by the recovery firm.

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He's going to take these to the storage place now,

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so we can go to our next job.

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The cars will be stored

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and then if Mr Pearson has not settled the debt, auctioned.

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Either way, Darryl reckons the absent garage owner will get

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an unwelcome surprise when he returns to the UK.

0:41:530:41:57

I imagine when he first pulls onto the forecourt,

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he'll probably think they've been stolen.

0:41:590:42:01

He may be back before they're actually sold

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and he may be able to get the money paid.

0:42:030:42:05

Obviously he's going to have third party costs on top of that now.

0:42:050:42:08

His bill's just getting bigger and bigger.

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But as Darryl feared, the cars weren't worth enough

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to pay Laura Windley all the money she's due.

0:42:140:42:17

So on a bright autumn morning, Lawrence and Kev visit once again.

0:42:190:42:25

Darryl and Mark did what they could,

0:42:260:42:28

and taking the cars certainly had an effect...

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though not the one they were expecting.

0:42:300:42:33

Morning, mate.

0:42:330:42:35

Lawrence asks the workers next door if anyone's seen Mr Pearson.

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Apparently he moved out about a month ago.

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So it must have been pretty much after Darryl took the cars.

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Darryl and Mark did what they could,

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and taking the cars certainly had an effect...

0:42:500:42:52

though not the one they were expecting.

0:42:520:42:54

It appears he moved out after Darryl took his cars, and he's...gone.

0:42:540:43:01

But not forgotten.

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The auction of the three cars means the sheriffs have got

0:43:030:43:06

Laura Windley some of her money.

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And if she wants them to, they'll pursue Stuart Pearson for the rest.

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