Episode 1 Watchdog


Episode 1

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Transcript


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EE's

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EE's Super

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EE's Super fast

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EE's Super fast internet.

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EE's Super fast internet. Shame

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EE's Super fast internet. Shame about

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EE's Super fast internet. Shame about the

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EE's Super fast internet. Shame about the phone

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EE's Super fast internet. Shame about the phone calls.

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EE's Super fast internet. Shame about the phone calls. NPower

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about the phone calls. NPower illegally

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about the phone calls. NPower illegally breaking

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about the phone calls. NPower illegally breaking into

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about the phone calls. NPower illegally breaking into people's

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illegally breaking into people's homes.

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illegally breaking into people's homes. Plus

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illegally breaking into people's homes. Plus cash's.

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illegally breaking into people's homes. Plus cash's. Chessington

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homes. Plus cash's. Chessington World

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homes. Plus cash's. Chessington World of

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homes. Plus cash's. Chessington World of Adventures.

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homes. Plus cash's. Chessington World of Adventures. And

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homes. Plus cash's. Chessington World of Adventures. And the

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World of Adventures. And the cosmetics

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World of Adventures. And the cosmetics that

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World of Adventures. And the cosmetics that can

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World of Adventures. And the cosmetics that can do

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World of Adventures. And the cosmetics that can do this

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World of Adventures. And the cosmetics that can do this to

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World of Adventures. And the cosmetics that can do this to your

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cosmetics that can do this to your skin.

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cosmetics that can do this to your skin. Watchdog

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cosmetics that can do this to your skin. Watchdog is

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cosmetics that can do this to your skin. Watchdog is back,

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cosmetics that can do this to your skin. Watchdog is back, the

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cosmetics that can do this to your skin. Watchdog is back, the program

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skin. Watchdog is back, the program you

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skin. Watchdog is back, the program you cannot

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skin. Watchdog is back, the program you cannot afford

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skin. Watchdog is back, the program you cannot afford to

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skin. Watchdog is back, the program you cannot afford to miss.

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Hello.

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Hello. Good

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Hello. Good evening.

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Hello. Good evening. Welcome.

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Hello. Good evening. Welcome. We

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Hello. Good evening. Welcome. We are

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Hello. Good evening. Welcome. We are live

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Hello. Good evening. Welcome. We are live as

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Hello. Good evening. Welcome. We are live as usual

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Hello. Good evening. Welcome. We are live as usual for

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Hello. Good evening. Welcome. We are live as usual for the

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Hello. Good evening. Welcome. We are live as usual for the next

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Hello. Good evening. Welcome. We are live as usual for the next 60

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are live as usual for the next 60 minutes.

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are live as usual for the next 60 minutes. Tonight,

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are live as usual for the next 60 minutes. Tonight, Piz

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are live as usual for the next 60 minutes. Tonight, Piz Buin

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are live as usual for the next 60 minutes. Tonight, Piz Buin sun

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minutes. Tonight, Piz Buin sun cream

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minutes. Tonight, Piz Buin sun cream and

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minutes. Tonight, Piz Buin sun cream and other

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minutes. Tonight, Piz Buin sun cream and other cosmetics,

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minutes. Tonight, Piz Buin sun cream and other cosmetics, the

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cream and other cosmetics, the ingredient

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cream and other cosmetics, the ingredient causing

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cream and other cosmetics, the ingredient causing allergic

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ingredient causing allergic reactions

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ingredient causing allergic reactions on

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ingredient causing allergic reactions on an

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ingredient causing allergic reactions on an unprecedented

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ingredient causing allergic reactions on an unprecedented scale.

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reactions on an unprecedented scale. Nobody

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reactions on an unprecedented scale. Nobody has

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reactions on an unprecedented scale. Nobody has ever

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reactions on an unprecedented scale. Nobody has ever as

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reactions on an unprecedented scale. Nobody has ever as far

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reactions on an unprecedented scale. Nobody has ever as far as

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reactions on an unprecedented scale. Nobody has ever as far as I

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reactions on an unprecedented scale. Nobody has ever as far as I am

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Nobody has ever as far as I am aware

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Nobody has ever as far as I am aware seen

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Nobody has ever as far as I am aware seen something

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Nobody has ever as far as I am aware seen something similar

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Nobody has ever as far as I am aware seen something similar to

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aware seen something similar to this

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aware seen something similar to this a

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aware seen something similar to this a catering,

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aware seen something similar to this a catering, in

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aware seen something similar to this a catering, in Europe

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aware seen something similar to this a catering, in Europe or

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this a catering, in Europe or anywhere

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this a catering, in Europe or anywhere else.

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this a catering, in Europe or anywhere else. --

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this a catering, in Europe or anywhere else. -- occurring.

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this a catering, in Europe or anywhere else. -- occurring. Kevin

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anywhere else. -- occurring. Kevin Bacon

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anywhere else. -- occurring. Kevin Bacon is

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anywhere else. -- occurring. Kevin Bacon is happy

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anywhere else. -- occurring. Kevin Bacon is happy with

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anywhere else. -- occurring. Kevin Bacon is happy with his

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anywhere else. -- occurring. Kevin Bacon is happy with his fast

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anywhere else. -- occurring. Kevin Bacon is happy with his fast EE

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Bacon is happy with his fast EE internet

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Bacon is happy with his fast EE internet speeds.

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Bacon is happy with his fast EE internet speeds. Has

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Bacon is happy with his fast EE internet speeds. Has he

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Bacon is happy with his fast EE internet speeds. Has he tried

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internet speeds. Has he tried making

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internet speeds. Has he tried making a

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internet speeds. Has he tried making a phone

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internet speeds. Has he tried making a phone call?

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internet speeds. Has he tried making a phone call? Plus

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internet speeds. Has he tried making a phone call? Plus NPower,

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making a phone call? Plus NPower, getting

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making a phone call? Plus NPower, getting bills

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making a phone call? Plus NPower, getting bills from,

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making a phone call? Plus NPower, getting bills from, billion

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getting bills from, billion customers

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getting bills from, billion customers and

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getting bills from, billion customers and breaking

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getting bills from, billion customers and breaking into

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getting bills from, billion customers and breaking into their

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customers and breaking into their homes.

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customers and breaking into their homes. And

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customers and breaking into their homes. And put

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customers and breaking into their homes. And put online

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customers and breaking into their homes. And put online for

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homes. And put online for Chessington

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homes. And put online for Chessington World

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homes. And put online for Chessington World of

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homes. And put online for Chessington World of Adventures.

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Chessington World of Adventures. You

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Chessington World of Adventures. You will

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Chessington World of Adventures. You will find

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Chessington World of Adventures. You will find different

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Chessington World of Adventures. You will find different prices

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You will find different prices depending

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You will find different prices depending on

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You will find different prices depending on who

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You will find different prices depending on who you

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You will find different prices depending on who you are.

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You will find different prices depending on who you are. I

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You will find different prices depending on who you are. I cannot

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depending on who you are. I cannot offer

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depending on who you are. I cannot offer you

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depending on who you are. I cannot offer you a

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depending on who you are. I cannot offer you a fun

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depending on who you are. I cannot offer you a fun day

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depending on who you are. I cannot offer you a fun day out.

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depending on who you are. I cannot offer you a fun day out. I

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depending on who you are. I cannot offer you a fun day out. I can

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offer you a fun day out. I can offer

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offer you a fun day out. I can offer you

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offer you a fun day out. I can offer you theatre.

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offer you a fun day out. I can offer you theatre. All

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offer you a fun day out. I can offer you theatre. All great

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offer you theatre. All great players

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offer you theatre. All great players have

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offer you theatre. All great players have a

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offer you theatre. All great players have a balcony

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offer you theatre. All great players have a balcony scene.

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players have a balcony scene. Tonight

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players have a balcony scene. Tonight is

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players have a balcony scene. Tonight is no

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players have a balcony scene. Tonight is no different.

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players have a balcony scene. Tonight is no different. Rogueo,

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Tonight is no different. Rogueo, rogueo,

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Tonight is no different. Rogueo, rogueo, wherefore

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Tonight is no different. Rogueo, rogueo, wherefore art

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Tonight is no different. Rogueo, rogueo, wherefore art thou,

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Tonight is no different. Rogueo, rogueo, wherefore art thou, rogueo?

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rogueo, wherefore art thou, rogueo? If

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rogueo, wherefore art thou, rogueo? If something

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rogueo, wherefore art thou, rogueo? If something happens

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rogueo, wherefore art thou, rogueo? If something happens to

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rogueo, wherefore art thou, rogueo? If something happens to me

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rogueo, wherefore art thou, rogueo? If something happens to me now...

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If something happens to me now... You

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If something happens to me now... You know

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If something happens to me now... You know that?

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If something happens to me now... You know that? Get

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If something happens to me now... You know that? Get out!

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If something happens to me now... You know that? Get out! Just

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If something happens to me now... You know that? Get out! Just go!

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You know that? Get out! Just go! Mustafa

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You know that? Get out! Just go! Mustafa Shahnawaz,

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You know that? Get out! Just go! Mustafa Shahnawaz, boss

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You know that? Get out! Just go! Mustafa Shahnawaz, boss of

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You know that? Get out! Just go! Mustafa Shahnawaz, boss of Grattan

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Mustafa Shahnawaz, boss of Grattan Estates,

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Mustafa Shahnawaz, boss of Grattan Estates, which

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Mustafa Shahnawaz, boss of Grattan Estates, which takes

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Mustafa Shahnawaz, boss of Grattan Estates, which takes money

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Mustafa Shahnawaz, boss of Grattan Estates, which takes money from

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Estates, which takes money from would-be

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Estates, which takes money from would-be tenants

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Estates, which takes money from would-be tenants and

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Estates, which takes money from would-be tenants and keeps

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Estates, which takes money from would-be tenants and keeps it

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would-be tenants and keeps it without

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would-be tenants and keeps it without giving

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would-be tenants and keeps it without giving them

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would-be tenants and keeps it without giving them a

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would-be tenants and keeps it without giving them a roof

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would-be tenants and keeps it without giving them a roof over

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without giving them a roof over their

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without giving them a roof over their head.

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without giving them a roof over their head. Witness

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without giving them a roof over their head. Witness a

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without giving them a roof over their head. Witness a man

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without giving them a roof over their head. Witness a man on

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without giving them a roof over their head. Witness a man on the

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their head. Witness a man on the edge

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their head. Witness a man on the edge later.

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their head. Witness a man on the edge later. First,

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their head. Witness a man on the edge later. First, EE's

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their head. Witness a man on the edge later. First, EE's 4G

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their head. Witness a man on the edge later. First, EE's 4G mobile

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edge later. First, EE's 4G mobile network

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edge later. First, EE's 4G mobile network delivers

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edge later. First, EE's 4G mobile network delivers internet

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edge later. First, EE's 4G mobile network delivers internet speeds

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network delivers internet speeds nine

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network delivers internet speeds nine times

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network delivers internet speeds nine times faster

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network delivers internet speeds nine times faster than

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network delivers internet speeds nine times faster than same

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network delivers internet speeds nine times faster than same might

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nine times faster than same might old

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nine times faster than same might old 3G

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nine times faster than same might old 3G phone.

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nine times faster than same might old 3G phone. 1

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nine times faster than same might old 3G phone. 1 million

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nine times faster than same might old 3G phone. 1 million new

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old 3G phone. 1 million new customers

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old 3G phone. 1 million new customers including

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old 3G phone. 1 million new customers including Kevin

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old 3G phone. 1 million new customers including Kevin Bacon

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old 3G phone. 1 million new customers including Kevin Bacon are

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customers including Kevin Bacon are jumping

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customers including Kevin Bacon are jumping with

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customers including Kevin Bacon are jumping with delight.

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customers including Kevin Bacon are jumping with delight. Beware

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customers including Kevin Bacon are jumping with delight. Beware before

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jumping with delight. Beware before signing

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jumping with delight. Beware before signing up.

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jumping with delight. Beware before signing up. What

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jumping with delight. Beware before signing up. What Kevin

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jumping with delight. Beware before signing up. What Kevin does

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jumping with delight. Beware before signing up. What Kevin does not

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signing up. What Kevin does not tell

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signing up. What Kevin does not tell you,

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signing up. What Kevin does not tell you, Ricky

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signing up. What Kevin does not tell you, Ricky well.

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tell you, Ricky well. --

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tell you, Ricky well. -- will.

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tell you, Ricky well. -- will. The

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tell you, Ricky well. -- will. The guys

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tell you, Ricky well. -- will. The guys have

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tell you, Ricky well. -- will. The guys have gone

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tell you, Ricky well. -- will. The guys have gone bananas.

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-- will. The guys have gone bananas. They

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-- will. The guys have gone bananas. They have

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-- will. The guys have gone bananas. They have done

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-- will. The guys have gone bananas. They have done the

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-- will. The guys have gone bananas. They have done the double.

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-- will. The guys have gone bananas. They have done the double. Faster

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They have done the double. Faster speeds

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They have done the double. Faster speeds and

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They have done the double. Faster speeds and bigger

0:02:520:02:52

They have done the double. Faster speeds and bigger than

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They have done the double. Faster speeds and bigger than any

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They have done the double. Faster speeds and bigger than any other

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speeds and bigger than any other network.

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speeds and bigger than any other network. Fastest

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speeds and bigger than any other network. Fastest mobile

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speeds and bigger than any other network. Fastest mobile internet

0:02:550:02:56

network. Fastest mobile internet speeds

0:02:560:02:56

network. Fastest mobile internet speeds and

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network. Fastest mobile internet speeds and more

0:02:570:02:57

network. Fastest mobile internet speeds and more customers

0:02:570:02:58

network. Fastest mobile internet speeds and more customers than

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network. Fastest mobile internet speeds and more customers than any

0:02:580:02:58

speeds and more customers than any other

0:02:580:02:58

speeds and more customers than any other network.

0:02:580:03:00

speeds and more customers than any other network. It

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speeds and more customers than any other network. It is

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speeds and more customers than any other network. It is no

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speeds and more customers than any other network. It is no wonder

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speeds and more customers than any other network. It is no wonder EE

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other network. It is no wonder EE want

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other network. It is no wonder EE want to

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other network. It is no wonder EE want to make

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other network. It is no wonder EE want to make a

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other network. It is no wonder EE want to make a song

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other network. It is no wonder EE want to make a song and

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other network. It is no wonder EE want to make a song and dance

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other network. It is no wonder EE want to make a song and dance about

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want to make a song and dance about the

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want to make a song and dance about the 4G

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want to make a song and dance about the 4G service.

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want to make a song and dance about the 4G service. The

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want to make a song and dance about the 4G service. The only

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want to make a song and dance about the 4G service. The only problem

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want to make a song and dance about the 4G service. The only problem is

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the 4G service. The only problem is that

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the 4G service. The only problem is that from

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the 4G service. The only problem is that from what

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the 4G service. The only problem is that from what we

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the 4G service. The only problem is that from what we have

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the 4G service. The only problem is that from what we have been

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the 4G service. The only problem is that from what we have been hearing,

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that from what we have been hearing, they

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that from what we have been hearing, they are

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that from what we have been hearing, they are not

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that from what we have been hearing, they are not living

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that from what we have been hearing, they are not living up

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that from what we have been hearing, they are not living up to

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that from what we have been hearing, they are not living up to the

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they are not living up to the promise

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they are not living up to the promise of

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they are not living up to the promise of their

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they are not living up to the promise of their name,

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they are not living up to the promise of their name, everything

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promise of their name, everything everywhere.

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promise of their name, everything everywhere. Ask

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promise of their name, everything everywhere. Ask these

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promise of their name, everything everywhere. Ask these three.

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promise of their name, everything everywhere. Ask these three. 4G,

0:03:170:03:18

everywhere. Ask these three. 4G, internet

0:03:180:03:18

everywhere. Ask these three. 4G, internet is

0:03:180:03:18

everywhere. Ask these three. 4G, internet is great,

0:03:180:03:19

everywhere. Ask these three. 4G, internet is great, there

0:03:190:03:19

everywhere. Ask these three. 4G, internet is great, there calls

0:03:190:03:20

everywhere. Ask these three. 4G, internet is great, there calls not

0:03:200:03:20

internet is great, there calls not so

0:03:200:03:20

internet is great, there calls not so much.

0:03:200:03:23

internet is great, there calls not so much. I

0:03:230:03:24

internet is great, there calls not so much. I can

0:03:240:03:24

internet is great, there calls not so much. I can never

0:03:240:03:24

internet is great, there calls not so much. I can never make

0:03:240:03:24

internet is great, there calls not so much. I can never make and

0:03:240:03:25

so much. I can never make and receive

0:03:250:03:25

so much. I can never make and receive phone

0:03:250:03:25

so much. I can never make and receive phone calls.

0:03:250:03:29

so much. I can never make and receive phone calls. 4G,

0:03:290:03:30

so much. I can never make and receive phone calls. 4G, guaranteed

0:03:300:03:30

receive phone calls. 4G, guaranteed call

0:03:300:03:31

receive phone calls. 4G, guaranteed call phobia.

0:03:310:03:32

receive phone calls. 4G, guaranteed call phobia. Many

0:03:320:03:32

receive phone calls. 4G, guaranteed call phobia. Many of

0:03:320:03:32

receive phone calls. 4G, guaranteed call phobia. Many of you

0:03:320:03:32

receive phone calls. 4G, guaranteed call phobia. Many of you say

0:03:320:03:33

receive phone calls. 4G, guaranteed call phobia. Many of you say that

0:03:330:03:33

call phobia. Many of you say that where

0:03:330:03:33

call phobia. Many of you say that where ever

0:03:330:03:33

call phobia. Many of you say that where ever you

0:03:330:03:34

call phobia. Many of you say that where ever you are,

0:03:340:03:34

call phobia. Many of you say that where ever you are, when

0:03:340:03:34

call phobia. Many of you say that where ever you are, when you

0:03:340:03:34

call phobia. Many of you say that where ever you are, when you try

0:03:340:03:35

call phobia. Many of you say that where ever you are, when you try to

0:03:350:03:35

where ever you are, when you try to make

0:03:350:03:35

where ever you are, when you try to make a

0:03:350:03:35

where ever you are, when you try to make a phone

0:03:350:03:37

where ever you are, when you try to make a phone call

0:03:370:03:37

where ever you are, when you try to make a phone call on

0:03:370:03:38

where ever you are, when you try to make a phone call on a

0:03:380:03:39

where ever you are, when you try to make a phone call on a EE

0:03:390:03:39

where ever you are, when you try to make a phone call on a EE 4G

0:03:390:03:39

where ever you are, when you try to make a phone call on a EE 4G phone,

0:03:390:03:40

make a phone call on a EE 4G phone, you

0:03:400:03:41

make a phone call on a EE 4G phone, you cannot

0:03:410:03:41

make a phone call on a EE 4G phone, you cannot stay

0:03:410:03:41

make a phone call on a EE 4G phone, you cannot stay connected.

0:03:410:03:44

make a phone call on a EE 4G phone, you cannot stay connected. Since

0:03:440:03:44

make a phone call on a EE 4G phone, you cannot stay connected. Since it

0:03:440:03:44

you cannot stay connected. Since it launched

0:03:440:03:44

you cannot stay connected. Since it launched in

0:03:440:03:45

you cannot stay connected. Since it launched in October

0:03:450:03:45

you cannot stay connected. Since it launched in October last

0:03:450:03:45

you cannot stay connected. Since it launched in October last year,

0:03:450:03:46

you cannot stay connected. Since it launched in October last year, we

0:03:460:03:47

launched in October last year, we have

0:03:470:03:47

launched in October last year, we have had

0:03:470:03:47

launched in October last year, we have had a

0:03:470:03:48

launched in October last year, we have had a stream

0:03:480:03:48

launched in October last year, we have had a stream of

0:03:480:03:48

have had a stream of complaints from

0:03:480:03:48

have had a stream of complaints from customers

0:03:480:03:49

have had a stream of complaints from customers saying

0:03:490:03:49

have had a stream of complaints from customers saying that

0:03:490:03:51

have had a stream of complaints from customers saying that although

0:03:510:03:51

from customers saying that although internet

0:03:510:03:51

from customers saying that although internet speeds

0:03:510:03:51

from customers saying that although internet speeds are

0:03:510:03:51

from customers saying that although internet speeds are faster,

0:03:510:03:53

from customers saying that although internet speeds are faster, the

0:03:530:03:53

internet speeds are faster, the telephone

0:03:530:03:54

internet speeds are faster, the telephone service

0:03:540:03:54

internet speeds are faster, the telephone service is

0:03:540:03:54

internet speeds are faster, the telephone service is worse

0:03:540:03:54

internet speeds are faster, the telephone service is worse than

0:03:540:03:55

internet speeds are faster, the telephone service is worse than it

0:03:550:03:55

telephone service is worse than it has

0:03:550:03:55

telephone service is worse than it has ever

0:03:550:03:55

telephone service is worse than it has ever been.

0:03:550:03:57

telephone service is worse than it has ever been. I

0:03:570:03:57

telephone service is worse than it has ever been. I regularly

0:03:570:03:58

telephone service is worse than it has ever been. I regularly have

0:03:580:03:58

has ever been. I regularly have phone

0:03:580:03:58

has ever been. I regularly have phone calls

0:03:580:03:58

has ever been. I regularly have phone calls dropped.

0:03:580:03:59

has ever been. I regularly have phone calls dropped. You

0:03:590:04:00

has ever been. I regularly have phone calls dropped. You cannot

0:04:000:04:00

phone calls dropped. You cannot make

0:04:000:04:01

phone calls dropped. You cannot make or

0:04:010:04:01

phone calls dropped. You cannot make or receive

0:04:010:04:02

phone calls dropped. You cannot make or receive a

0:04:020:04:02

phone calls dropped. You cannot make or receive a call

0:04:020:04:02

phone calls dropped. You cannot make or receive a call despite

0:04:020:04:03

make or receive a call despite having

0:04:030:04:03

make or receive a call despite having a

0:04:030:04:03

make or receive a call despite having a signal.

0:04:030:04:05

make or receive a call despite having a signal. I

0:04:050:04:05

make or receive a call despite having a signal. I had

0:04:050:04:06

make or receive a call despite having a signal. I had problems

0:04:060:04:06

having a signal. I had problems with

0:04:060:04:06

having a signal. I had problems with having

0:04:060:04:06

having a signal. I had problems with having their

0:04:060:04:07

having a signal. I had problems with having their coverage

0:04:070:04:07

having a signal. I had problems with having their coverage when

0:04:070:04:08

having a signal. I had problems with having their coverage when I

0:04:080:04:08

with having their coverage when I was

0:04:080:04:08

with having their coverage when I was out

0:04:080:04:08

with having their coverage when I was out and

0:04:080:04:08

with having their coverage when I was out and about.

0:04:080:04:16

with having their coverage when I was out and about. There

0:04:160:04:16

with having their coverage when I was out and about. There I

0:04:160:04:17

with having their coverage when I was out and about. There I have

0:04:170:04:17

was out and about. There I have reconnected,

0:04:170:04:18

was out and about. There I have reconnected, others

0:04:180:04:18

was out and about. There I have reconnected, others are

0:04:180:04:18

was out and about. There I have reconnected, others are clearly

0:04:180:04:19

was out and about. There I have reconnected, others are clearly not

0:04:190:04:19

reconnected, others are clearly not able

0:04:190:04:19

reconnected, others are clearly not able to.

0:04:190:04:20

reconnected, others are clearly not able to. What

0:04:200:04:20

reconnected, others are clearly not able to. What is

0:04:200:04:21

reconnected, others are clearly not able to. What is causing

0:04:210:04:21

reconnected, others are clearly not able to. What is causing the

0:04:210:04:22

able to. What is causing the problem?

0:04:220:04:22

able to. What is causing the problem? It

0:04:220:04:22

able to. What is causing the problem? It is

0:04:220:04:23

able to. What is causing the problem? It is difficult

0:04:230:04:23

able to. What is causing the problem? It is difficult to

0:04:230:04:23

able to. What is causing the problem? It is difficult to say

0:04:230:04:24

able to. What is causing the problem? It is difficult to say for

0:04:240:04:24

problem? It is difficult to say for sure.

0:04:240:04:25

problem? It is difficult to say for sure. There

0:04:250:04:25

problem? It is difficult to say for sure. There are

0:04:250:04:25

problem? It is difficult to say for sure. There are different

0:04:250:04:25

problem? It is difficult to say for sure. There are different theories.

0:04:250:04:31

sure. There are different theories. While

0:04:310:04:31

sure. There are different theories. While the

0:04:310:04:32

sure. There are different theories. While the network

0:04:320:04:32

sure. There are different theories. While the network has

0:04:320:04:33

sure. There are different theories. While the network has improved

0:04:330:04:33

While the network has improved internet

0:04:330:04:34

While the network has improved internet speed

0:04:340:04:34

While the network has improved internet speed significantly,

0:04:340:04:34

While the network has improved internet speed significantly, you

0:04:340:04:35

internet speed significantly, you might

0:04:350:04:35

internet speed significantly, you might be

0:04:350:04:36

internet speed significantly, you might be surprised

0:04:360:04:36

internet speed significantly, you might be surprised to

0:04:360:04:37

internet speed significantly, you might be surprised to hear

0:04:370:04:37

internet speed significantly, you might be surprised to hear that

0:04:370:04:38

internet speed significantly, you might be surprised to hear that EE

0:04:380:04:39

might be surprised to hear that EE is

0:04:390:04:39

might be surprised to hear that EE is not

0:04:390:04:39

might be surprised to hear that EE is not actually

0:04:390:04:40

might be surprised to hear that EE is not actually used

0:04:400:04:40

might be surprised to hear that EE is not actually used to

0:04:400:04:40

might be surprised to hear that EE is not actually used to make

0:04:400:04:40

might be surprised to hear that EE is not actually used to make phone

0:04:400:04:41

is not actually used to make phone calls.

0:04:410:04:43

is not actually used to make phone calls. It

0:04:430:04:43

is not actually used to make phone calls. It has

0:04:430:04:44

is not actually used to make phone calls. It has potentially

0:04:440:04:44

is not actually used to make phone calls. It has potentially fast

0:04:440:04:45

is not actually used to make phone calls. It has potentially fast data

0:04:450:04:45

calls. It has potentially fast data speed

0:04:450:04:46

calls. It has potentially fast data speed but

0:04:460:04:46

calls. It has potentially fast data speed but does

0:04:460:04:46

calls. It has potentially fast data speed but does not

0:04:460:04:46

calls. It has potentially fast data speed but does not yet support,

0:04:460:04:47

calls. It has potentially fast data speed but does not yet support, on

0:04:470:04:48

speed but does not yet support, on its

0:04:480:04:48

speed but does not yet support, on its own,

0:04:480:04:48

speed but does not yet support, on its own, phone-calls.

0:04:480:04:52

speed but does not yet support, on its own, phone-calls. 4G

0:04:520:04:52

speed but does not yet support, on its own, phone-calls. 4G phones

0:04:520:04:52

its own, phone-calls. 4G phones drop

0:04:520:04:53

its own, phone-calls. 4G phones drop back

0:04:530:04:53

its own, phone-calls. 4G phones drop back to

0:04:530:04:54

its own, phone-calls. 4G phones drop back to using

0:04:540:04:54

its own, phone-calls. 4G phones drop back to using the

0:04:540:04:55

its own, phone-calls. 4G phones drop back to using the 3G

0:04:550:04:55

its own, phone-calls. 4G phones drop back to using the 3G network

0:04:550:04:55

drop back to using the 3G network for

0:04:550:04:55

drop back to using the 3G network for phone-calls.

0:04:550:04:57

drop back to using the 3G network for phone-calls. 3G

0:04:570:04:58

drop back to using the 3G network for phone-calls. 3G is

0:04:580:04:58

drop back to using the 3G network for phone-calls. 3G is the

0:04:580:04:58

drop back to using the 3G network for phone-calls. 3G is the earlier

0:04:580:04:59

for phone-calls. 3G is the earlier version

0:04:590:04:59

for phone-calls. 3G is the earlier version of

0:04:590:04:59

for phone-calls. 3G is the earlier version of the

0:04:590:04:59

for phone-calls. 3G is the earlier version of the mobile

0:04:590:05:00

for phone-calls. 3G is the earlier version of the mobile technology

0:05:000:05:00

version of the mobile technology most

0:05:000:05:00

version of the mobile technology most use.

0:05:000:05:02

version of the mobile technology most use. If

0:05:020:05:02

version of the mobile technology most use. If we

0:05:020:05:03

version of the mobile technology most use. If we are

0:05:030:05:03

version of the mobile technology most use. If we are not

0:05:030:05:04

version of the mobile technology most use. If we are not looking

0:05:040:05:04

most use. If we are not looking after

0:05:040:05:04

most use. If we are not looking after faults

0:05:040:05:05

most use. If we are not looking after faults with

0:05:050:05:05

most use. If we are not looking after faults with the

0:05:050:05:05

most use. If we are not looking after faults with the 4G itself,

0:05:050:05:06

after faults with the 4G itself, where

0:05:060:05:06

after faults with the 4G itself, where else

0:05:060:05:07

after faults with the 4G itself, where else could

0:05:070:05:07

after faults with the 4G itself, where else could the

0:05:070:05:07

after faults with the 4G itself, where else could the problem

0:05:070:05:07

after faults with the 4G itself, where else could the problem lie?

0:05:070:05:09

where else could the problem lie? The

0:05:090:05:10

where else could the problem lie? The phone

0:05:100:05:10

where else could the problem lie? The phone so

0:05:100:05:11

where else could the problem lie? The phone so that

0:05:110:05:11

where else could the problem lie? The phone so that the

0:05:110:05:11

where else could the problem lie? The phone so that the redesign

0:05:110:05:11

where else could the problem lie? The phone so that the redesign to

0:05:110:05:12

The phone so that the redesign to support

0:05:120:05:12

The phone so that the redesign to support 4G.

0:05:120:05:12

The phone so that the redesign to support 4G. The

0:05:120:05:13

The phone so that the redesign to support 4G. The chips,

0:05:130:05:14

The phone so that the redesign to support 4G. The chips, radio

0:05:140:05:14

support 4G. The chips, radio components,

0:05:140:05:15

support 4G. The chips, radio components, software,

0:05:150:05:16

support 4G. The chips, radio components, software, it

0:05:160:05:16

support 4G. The chips, radio components, software, it is

0:05:160:05:16

components, software, it is different.

0:05:160:05:18

components, software, it is different. If the

0:05:180:05:19

components, software, it is different. If the technology

0:05:190:05:19

components, software, it is different. If the technology had

0:05:190:05:20

components, software, it is different. If the technology had to

0:05:200:05:20

different. If the technology had to be

0:05:200:05:20

different. If the technology had to be redesigned

0:05:200:05:20

different. If the technology had to be redesigned to

0:05:200:05:20

different. If the technology had to be redesigned to accommodate

0:05:200:05:21

different. If the technology had to be redesigned to accommodate the

0:05:210:05:21

be redesigned to accommodate the new

0:05:210:05:21

be redesigned to accommodate the new servers,

0:05:210:05:23

be redesigned to accommodate the new servers, maybe

0:05:230:05:23

be redesigned to accommodate the new servers, maybe the

0:05:230:05:24

be redesigned to accommodate the new servers, maybe the handsets are

0:05:240:05:24

new servers, maybe the handsets are out

0:05:240:05:24

new servers, maybe the handsets are out of

0:05:240:05:25

new servers, maybe the handsets are out of step.

0:05:250:05:27

new servers, maybe the handsets are out of step. Time

0:05:270:05:27

new servers, maybe the handsets are out of step. Time to

0:05:270:05:28

new servers, maybe the handsets are out of step. Time to catch

0:05:280:05:28

new servers, maybe the handsets are out of step. Time to catch my

0:05:280:05:28

out of step. Time to catch my breath

0:05:280:05:28

out of step. Time to catch my breath and

0:05:280:05:29

out of step. Time to catch my breath and catch

0:05:290:05:30

out of step. Time to catch my breath and catch up

0:05:300:05:32

out of step. Time to catch my breath and catch up with

0:05:320:05:32

out of step. Time to catch my breath and catch up with an

0:05:320:05:33

out of step. Time to catch my breath and catch up with an EE

0:05:330:05:34

breath and catch up with an EE customer

0:05:340:05:34

breath and catch up with an EE customer and

0:05:340:05:35

breath and catch up with an EE customer and owner

0:05:350:05:35

breath and catch up with an EE customer and owner of

0:05:350:05:35

breath and catch up with an EE customer and owner of a

0:05:350:05:36

breath and catch up with an EE customer and owner of a review

0:05:360:05:36

customer and owner of a review website.

0:05:360:05:37

customer and owner of a review website. He

0:05:370:05:37

customer and owner of a review website. He has

0:05:370:05:37

customer and owner of a review website. He has had

0:05:370:05:38

customer and owner of a review website. He has had problems

0:05:380:05:38

website. He has had problems receiving

0:05:380:05:39

website. He has had problems receiving phone

0:05:390:05:39

website. He has had problems receiving phone calls.

0:05:390:05:39

website. He has had problems receiving phone calls. You

0:05:390:05:40

website. He has had problems receiving phone calls. You thought

0:05:400:05:40

receiving phone calls. You thought it

0:05:400:05:41

receiving phone calls. You thought it was

0:05:410:05:41

receiving phone calls. You thought it was a

0:05:410:05:41

receiving phone calls. You thought it was a problem

0:05:410:05:41

receiving phone calls. You thought it was a problem with

0:05:410:05:42

receiving phone calls. You thought it was a problem with a

0:05:420:05:42

receiving phone calls. You thought it was a problem with a handset?

0:05:420:05:43

receiving phone calls. You thought it was a problem with a handset? I

0:05:430:05:45

it was a problem with a handset? I put

0:05:450:05:45

it was a problem with a handset? I put my

0:05:450:05:45

it was a problem with a handset? I put my Sim

0:05:450:05:45

it was a problem with a handset? I put my Sim card

0:05:450:05:45

it was a problem with a handset? I put my Sim card in

0:05:450:05:46

it was a problem with a handset? I put my Sim card in a

0:05:460:05:47

it was a problem with a handset? I put my Sim card in a total of

0:05:470:05:47

it was a problem with a handset? I put my Sim card in a total of eight

0:05:470:05:51

put my Sim card in a total of eight mobile

0:05:510:05:52

put my Sim card in a total of eight mobile phone

0:05:520:05:53

put my Sim card in a total of eight mobile phone switch

0:05:530:05:53

put my Sim card in a total of eight mobile phone switch our

0:05:530:05:53

put my Sim card in a total of eight mobile phone switch our 4G.

0:05:530:05:55

put my Sim card in a total of eight mobile phone switch our 4G. The

0:05:550:05:55

mobile phone switch our 4G. The service

0:05:550:05:56

mobile phone switch our 4G. The service worked

0:05:560:05:57

mobile phone switch our 4G. The service worked in

0:05:570:05:57

mobile phone switch our 4G. The service worked in all

0:05:570:05:57

mobile phone switch our 4G. The service worked in all eight

0:05:570:05:57

service worked in all eight handsets.

0:05:570:05:58

service worked in all eight handsets. How

0:05:580:05:58

service worked in all eight handsets. How did

0:05:580:05:58

service worked in all eight handsets. How did they

0:05:580:05:59

service worked in all eight handsets. How did they cope

0:05:590:05:59

service worked in all eight handsets. How did they cope with

0:05:590:05:59

handsets. How did they cope with phone

0:05:590:05:59

handsets. How did they cope with phone calls?

0:05:590:06:00

handsets. How did they cope with phone calls? No

0:06:000:06:01

handsets. How did they cope with phone calls? No matter

0:06:010:06:01

handsets. How did they cope with phone calls? No matter what

0:06:010:06:02

handsets. How did they cope with phone calls? No matter what the

0:06:020:06:02

phone calls? No matter what the location

0:06:020:06:02

phone calls? No matter what the location I

0:06:020:06:02

phone calls? No matter what the location I had

0:06:020:06:03

phone calls? No matter what the location I had the

0:06:030:06:03

phone calls? No matter what the location I had the issue

0:06:030:06:04

phone calls? No matter what the location I had the issue of

0:06:040:06:04

location I had the issue of sometimes

0:06:040:06:04

location I had the issue of sometimes not

0:06:040:06:05

location I had the issue of sometimes not receiving

0:06:050:06:05

location I had the issue of sometimes not receiving phone

0:06:050:06:05

location I had the issue of sometimes not receiving phone calls

0:06:050:06:06

sometimes not receiving phone calls and

0:06:060:06:06

sometimes not receiving phone calls and they

0:06:060:06:06

sometimes not receiving phone calls and they went

0:06:060:06:06

sometimes not receiving phone calls and they went straight

0:06:060:06:06

sometimes not receiving phone calls and they went straight to

0:06:060:06:07

sometimes not receiving phone calls and they went straight to voicemail.

0:06:070:06:09

and they went straight to voicemail. It

0:06:090:06:09

and they went straight to voicemail. It would

0:06:090:06:10

and they went straight to voicemail. It would appear

0:06:100:06:10

and they went straight to voicemail. It would appear it

0:06:100:06:10

and they went straight to voicemail. It would appear it is

0:06:100:06:11

and they went straight to voicemail. It would appear it is not

0:06:110:06:11

and they went straight to voicemail. It would appear it is not the

0:06:110:06:11

It would appear it is not the handset.

0:06:110:06:12

It would appear it is not the handset. That

0:06:120:06:12

It would appear it is not the handset. That leads

0:06:120:06:12

It would appear it is not the handset. That leads us

0:06:120:06:12

It would appear it is not the handset. That leads us back,

0:06:120:06:13

It would appear it is not the handset. That leads us back, once

0:06:130:06:13

handset. That leads us back, once again,

0:06:130:06:14

handset. That leads us back, once again, to

0:06:140:06:14

handset. That leads us back, once again, to the

0:06:140:06:15

handset. That leads us back, once again, to the EE

0:06:150:06:15

handset. That leads us back, once again, to the EE network

0:06:150:06:16

handset. That leads us back, once again, to the EE network itself.

0:06:160:06:23

again, to the EE network itself. The

0:06:230:06:25

again, to the EE network itself. The switch

0:06:250:06:25

again, to the EE network itself. The switch from

0:06:250:06:26

again, to the EE network itself. The switch from 4G

0:06:260:06:26

again, to the EE network itself. The switch from 4G down

0:06:260:06:26

again, to the EE network itself. The switch from 4G down to

0:06:260:06:27

again, to the EE network itself. The switch from 4G down to 3G

0:06:270:06:27

The switch from 4G down to 3G to make

0:06:270:06:27

The switch from 4G down to 3G to make phone

0:06:270:06:27

The switch from 4G down to 3G to make phone calls

0:06:270:06:27

The switch from 4G down to 3G to make phone calls was

0:06:270:06:28

The switch from 4G down to 3G to make phone calls was always

0:06:280:06:29

make phone calls was always designed

0:06:290:06:29

make phone calls was always designed as

0:06:290:06:29

make phone calls was always designed as a

0:06:290:06:29

make phone calls was always designed as a temporary

0:06:290:06:30

make phone calls was always designed as a temporary solution

0:06:300:06:30

make phone calls was always designed as a temporary solution so

0:06:300:06:30

designed as a temporary solution so maybe

0:06:300:06:31

designed as a temporary solution so maybe this

0:06:310:06:31

designed as a temporary solution so maybe this method

0:06:310:06:32

designed as a temporary solution so maybe this method does

0:06:320:06:32

designed as a temporary solution so maybe this method does not

0:06:320:06:32

designed as a temporary solution so maybe this method does not work

0:06:320:06:33

maybe this method does not work properly.

0:06:330:06:34

maybe this method does not work properly. There

0:06:340:06:35

maybe this method does not work properly. There are

0:06:350:06:35

maybe this method does not work properly. There are lots

0:06:350:06:35

maybe this method does not work properly. There are lots of

0:06:350:06:35

properly. There are lots of independent

0:06:350:06:37

properly. There are lots of independent systems

0:06:370:06:37

properly. There are lots of independent systems in

0:06:370:06:37

properly. There are lots of independent systems in the

0:06:370:06:37

properly. There are lots of independent systems in the that

0:06:370:06:38

independent systems in the that work

0:06:380:06:38

independent systems in the that work which

0:06:380:06:38

independent systems in the that work which have

0:06:380:06:38

independent systems in the that work which have to

0:06:380:06:38

independent systems in the that work which have to speak

0:06:380:06:39

independent systems in the that work which have to speak to

0:06:390:06:39

independent systems in the that work which have to speak to each

0:06:390:06:39

work which have to speak to each other

0:06:390:06:39

work which have to speak to each other and

0:06:390:06:40

work which have to speak to each other and there

0:06:400:06:40

work which have to speak to each other and there is

0:06:400:06:40

work which have to speak to each other and there is plenty

0:06:400:06:41

work which have to speak to each other and there is plenty of

0:06:410:06:41

work which have to speak to each other and there is plenty of room

0:06:410:06:42

other and there is plenty of room for

0:06:420:06:42

other and there is plenty of room for the

0:06:420:06:42

other and there is plenty of room for the occasional

0:06:420:06:43

other and there is plenty of room for the occasional glitch.

0:06:430:06:45

other and there is plenty of room for the occasional glitch. The

0:06:450:06:45

for the occasional glitch. The problems

0:06:450:06:46

for the occasional glitch. The problems could

0:06:460:06:46

for the occasional glitch. The problems could be

0:06:460:06:46

for the occasional glitch. The problems could be something

0:06:460:06:47

for the occasional glitch. The problems could be something to

0:06:470:06:48

for the occasional glitch. The problems could be something to do

0:06:480:06:48

problems could be something to do with

0:06:480:06:48

problems could be something to do with the

0:06:480:06:49

problems could be something to do with the switching

0:06:490:06:49

problems could be something to do with the switching process.

0:06:490:06:50

problems could be something to do with the switching process. There

0:06:500:06:50

with the switching process. There is

0:06:500:06:50

with the switching process. There is another

0:06:500:06:50

with the switching process. There is another possibility,

0:06:500:06:51

with the switching process. There is another possibility, dropping

0:06:510:06:53

is another possibility, dropping down

0:06:530:06:53

is another possibility, dropping down from

0:06:530:06:53

is another possibility, dropping down from 4G

0:06:530:06:53

is another possibility, dropping down from 4G might

0:06:530:06:54

is another possibility, dropping down from 4G might put

0:06:540:06:56

is another possibility, dropping down from 4G might put EE's

0:06:560:06:56

down from 4G might put EE's existing

0:06:560:06:56

down from 4G might put EE's existing 3G

0:06:560:06:57

down from 4G might put EE's existing 3G system

0:06:570:06:57

down from 4G might put EE's existing 3G system under

0:06:570:06:58

down from 4G might put EE's existing 3G system under too

0:06:580:06:58

down from 4G might put EE's existing 3G system under too much

0:06:580:06:58

existing 3G system under too much strain.

0:06:580:07:03

existing 3G system under too much strain. It

0:07:030:07:04

existing 3G system under too much strain. It is

0:07:040:07:04

existing 3G system under too much strain. It is what

0:07:040:07:04

existing 3G system under too much strain. It is what this

0:07:040:07:05

existing 3G system under too much strain. It is what this person

0:07:050:07:05

strain. It is what this person things.

0:07:050:07:06

strain. It is what this person things. She did

0:07:060:07:06

strain. It is what this person things. She did not

0:07:060:07:06

strain. It is what this person things. She did not have

0:07:060:07:07

strain. It is what this person things. She did not have a

0:07:070:07:07

strain. It is what this person things. She did not have a problem

0:07:070:07:07

things. She did not have a problem with

0:07:070:07:07

things. She did not have a problem with the

0:07:070:07:08

things. She did not have a problem with the 3G phone

0:07:080:07:11

things. She did not have a problem with the 3G phone until

0:07:110:07:12

things. She did not have a problem with the 3G phone until EE

0:07:120:07:13

things. She did not have a problem with the 3G phone until EE arrived

0:07:130:07:13

with the 3G phone until EE arrived on

0:07:130:07:13

with the 3G phone until EE arrived on the

0:07:130:07:13

with the 3G phone until EE arrived on the scene.

0:07:130:07:14

with the 3G phone until EE arrived on the scene. I

0:07:140:07:15

with the 3G phone until EE arrived on the scene. I was

0:07:150:07:15

with the 3G phone until EE arrived on the scene. I was on

0:07:150:07:15

with the 3G phone until EE arrived on the scene. I was on Timo

0:07:150:07:15

with the 3G phone until EE arrived on the scene. I was on Timo Boll

0:07:150:07:16

on the scene. I was on Timo Boll and

0:07:160:07:16

on the scene. I was on Timo Boll and had

0:07:160:07:16

on the scene. I was on Timo Boll and had their

0:07:160:07:16

on the scene. I was on Timo Boll and had their problems

0:07:160:07:17

on the scene. I was on Timo Boll and had their problems and

0:07:170:07:17

on the scene. I was on Timo Boll and had their problems and I

0:07:170:07:17

on the scene. I was on Timo Boll and had their problems and I was

0:07:170:07:17

on the scene. I was on Timo Boll and had their problems and I was a

0:07:170:07:18

and had their problems and I was a happy

0:07:180:07:18

and had their problems and I was a happy customer.

0:07:180:07:22

and had their problems and I was a happy customer. --

0:07:220:07:22

and had their problems and I was a happy customer. -- Tmobile.

0:07:220:07:26

and had their problems and I was a happy customer. -- Tmobile. She

0:07:260:07:26

happy customer. -- Tmobile. She upgraded

0:07:260:07:26

happy customer. -- Tmobile. She upgraded to

0:07:260:07:27

happy customer. -- Tmobile. She upgraded to 4G

0:07:270:07:28

happy customer. -- Tmobile. She upgraded to 4G but

0:07:280:07:28

happy customer. -- Tmobile. She upgraded to 4G but the

0:07:280:07:29

happy customer. -- Tmobile. She upgraded to 4G but the news service

0:07:290:07:29

upgraded to 4G but the news service was

0:07:290:07:29

upgraded to 4G but the news service was worse.

0:07:290:07:30

upgraded to 4G but the news service was worse. I

0:07:300:07:31

upgraded to 4G but the news service was worse. I have

0:07:310:07:31

upgraded to 4G but the news service was worse. I have problems

0:07:310:07:32

was worse. I have problems receiving

0:07:320:07:32

was worse. I have problems receiving phone

0:07:320:07:32

was worse. I have problems receiving phone calls.

0:07:320:07:33

was worse. I have problems receiving phone calls. When

0:07:330:07:33

was worse. I have problems receiving phone calls. When I

0:07:330:07:33

was worse. I have problems receiving phone calls. When I do

0:07:330:07:34

receiving phone calls. When I do have

0:07:340:07:34

receiving phone calls. When I do have calls,

0:07:340:07:39

receiving phone calls. When I do have calls, it

0:07:390:07:39

receiving phone calls. When I do have calls, it is not

0:07:390:07:39

receiving phone calls. When I do have calls, it is not good

0:07:390:07:39

receiving phone calls. When I do have calls, it is not good and

0:07:390:07:40

receiving phone calls. When I do have calls, it is not good and they

0:07:400:07:40

have calls, it is not good and they say

0:07:400:07:40

have calls, it is not good and they say they

0:07:400:07:40

have calls, it is not good and they say they will

0:07:400:07:41

have calls, it is not good and they say they will work

0:07:410:07:41

have calls, it is not good and they say they will work on

0:07:410:07:41

have calls, it is not good and they say they will work on the

0:07:410:07:42

have calls, it is not good and they say they will work on the network.

0:07:420:07:42

say they will work on the network. We

0:07:420:07:43

say they will work on the network. We have

0:07:430:07:43

say they will work on the network. We have heard

0:07:430:07:43

say they will work on the network. We have heard the

0:07:430:07:44

say they will work on the network. We have heard the same

0:07:440:07:44

say they will work on the network. We have heard the same from

0:07:440:07:45

say they will work on the network. We have heard the same from other

0:07:450:07:45

We have heard the same from other customers.

0:07:450:07:46

We have heard the same from other customers. Why

0:07:460:07:46

We have heard the same from other customers. Why might

0:07:460:07:46

We have heard the same from other customers. Why might there

0:07:460:07:46

We have heard the same from other customers. Why might there be

0:07:460:07:50

customers. Why might there be problems

0:07:500:07:50

customers. Why might there be problems with

0:07:500:07:50

customers. Why might there be problems with 4G?

0:07:500:07:51

customers. Why might there be problems with 4G? To

0:07:510:07:52

customers. Why might there be problems with 4G? To make

0:07:520:07:52

customers. Why might there be problems with 4G? To make it

0:07:520:07:53

customers. Why might there be problems with 4G? To make it work

0:07:530:07:53

customers. Why might there be problems with 4G? To make it work a

0:07:530:07:53

problems with 4G? To make it work a had

0:07:530:07:53

problems with 4G? To make it work a had to

0:07:530:07:54

problems with 4G? To make it work a had to reallocate

0:07:540:07:54

problems with 4G? To make it work a had to reallocate band

0:07:540:07:54

problems with 4G? To make it work a had to reallocate band with

0:07:540:07:54

problems with 4G? To make it work a had to reallocate band with to

0:07:540:07:55

problems with 4G? To make it work a had to reallocate band with to make

0:07:550:07:55

had to reallocate band with to make room

0:07:550:07:55

had to reallocate band with to make room for

0:07:550:07:56

had to reallocate band with to make room for super-fast

0:07:560:07:56

had to reallocate band with to make room for super-fast data.

0:07:560:08:01

had to reallocate band with to make room for super-fast data. And

0:08:010:08:01

had to reallocate band with to make room for super-fast data. And since

0:08:010:08:03

room for super-fast data. And since Orange

0:08:030:08:03

room for super-fast data. And since Orange and

0:08:030:08:03

room for super-fast data. And since Orange and the

0:08:030:08:03

room for super-fast data. And since Orange and the tea

0:08:030:08:04

room for super-fast data. And since Orange and the tea mobile

0:08:040:08:04

room for super-fast data. And since Orange and the tea mobile company

0:08:040:08:04

Orange and the tea mobile company merged,

0:08:040:08:09

Orange and the tea mobile company merged, the

0:08:090:08:09

Orange and the tea mobile company merged, the reorganisation,

0:08:090:08:09

Orange and the tea mobile company merged, the reorganisation, could

0:08:090:08:10

merged, the reorganisation, could it

0:08:100:08:10

merged, the reorganisation, could it be

0:08:100:08:11

merged, the reorganisation, could it be affecting

0:08:110:08:11

merged, the reorganisation, could it be affecting the

0:08:110:08:11

merged, the reorganisation, could it be affecting the network

0:08:110:08:12

merged, the reorganisation, could dedicated to

0:08:120:08:12

merged, the reorganisation, could dedicated to making

0:08:120:08:13

merged, the reorganisation, could dedicated to making calls?

0:08:130:08:14

merged, the reorganisation, could dedicated to making calls? As

0:08:140:08:14

dedicated to making calls? As well as

0:08:140:08:15

dedicated to making calls? As well as combining

0:08:150:08:15

dedicated to making calls? As well as combining the

0:08:150:08:16

dedicated to making calls? As well as combining the networks

0:08:160:08:16

dedicated to making calls? As well as combining the networks and

0:08:160:08:17

as combining the networks and upgrading

0:08:170:08:17

as combining the networks and upgrading to

0:08:170:08:17

as combining the networks and upgrading to 4G,

0:08:170:08:17

as combining the networks and upgrading to 4G, there

0:08:170:08:18

as combining the networks and upgrading to 4G, there is

0:08:180:08:18

as combining the networks and upgrading to 4G, there is a

0:08:180:08:19

as combining the networks and upgrading to 4G, there is a lot

0:08:190:08:19

as combining the networks and upgrading to 4G, there is a lot of

0:08:190:08:19

upgrading to 4G, there is a lot of alteration.

0:08:190:08:21

upgrading to 4G, there is a lot of alteration. If

0:08:210:08:21

upgrading to 4G, there is a lot of alteration. If your

0:08:210:08:22

upgrading to 4G, there is a lot of alteration. If your mobile

0:08:220:08:22

upgrading to 4G, there is a lot of alteration. If your mobile phone

0:08:220:08:23

upgrading to 4G, there is a lot of switches back

0:08:230:08:23

upgrading to 4G, there is a lot of switches back to

0:08:230:08:23

upgrading to 4G, there is a lot of switches back to the

0:08:230:08:24

upgrading to 4G, there is a lot of switches back to the 3G

0:08:240:08:24

upgrading to 4G, there is a lot of switches back to the 3G network,

0:08:240:08:25

upgrading to 4G, there is a lot of switches back to the 3G network, if

0:08:250:08:25

switches back to the 3G network, if you

0:08:250:08:25

switches back to the 3G network, if you have

0:08:250:08:26

switches back to the 3G network, if you have coverage

0:08:260:08:27

switches back to the 3G network, if you have coverage for

0:08:270:08:27

switches back to the 3G network, if you have coverage for the

0:08:270:08:28

switches back to the 3G network, if you have coverage for the 4G

0:08:280:08:28

switches back to the 3G network, if you have coverage for the 4G and

0:08:280:08:28

you have coverage for the 4G and not

0:08:280:08:28

you have coverage for the 4G and not 3G,

0:08:280:08:29

you have coverage for the 4G and not 3G, you

0:08:290:08:30

you have coverage for the 4G and not 3G, you have

0:08:300:08:30

you have coverage for the 4G and not 3G, you have a

0:08:300:08:30

you have coverage for the 4G and not 3G, you have a problem.

0:08:300:08:31

you have coverage for the 4G and not 3G, you have a problem. If

0:08:310:08:31

you have coverage for the 4G and not 3G, you have a problem. If many

0:08:310:08:32

not 3G, you have a problem. If many ways

0:08:320:08:32

not 3G, you have a problem. If many ways it

0:08:320:08:32

not 3G, you have a problem. If many ways it does

0:08:320:08:33

not 3G, you have a problem. If many ways it does not

0:08:330:08:33

not 3G, you have a problem. If many ways it does not matter

0:08:330:08:34

not 3G, you have a problem. If many ways it does not matter what

0:08:340:08:34

not 3G, you have a problem. If many ways it does not matter what causes

0:08:340:08:34

ways it does not matter what causes the

0:08:340:08:34

ways it does not matter what causes the problem

0:08:340:08:34

ways it does not matter what causes the problem calls,

0:08:340:08:36

ways it does not matter what causes the problem calls, whether

0:08:360:08:36

ways it does not matter what causes the problem calls, whether it

0:08:360:08:36

ways it does not matter what causes the problem calls, whether it is

0:08:360:08:36

the problem calls, whether it is switching

0:08:360:08:37

the problem calls, whether it is switching between

0:08:370:08:37

the problem calls, whether it is switching between the

0:08:370:08:37

the problem calls, whether it is switching between the two,

0:08:370:08:38

the problem calls, whether it is switching between the two, the

0:08:380:08:38

switching between the two, the pressure

0:08:380:08:39

switching between the two, the pressure on

0:08:390:08:39

switching between the two, the pressure on the

0:08:390:08:39

switching between the two, the pressure on the 3G

0:08:390:08:39

switching between the two, the pressure on the 3G network,

0:08:390:08:40

switching between the two, the pressure on the 3G network, or

0:08:400:08:40

pressure on the 3G network, or anything

0:08:400:08:41

pressure on the 3G network, or anything else,

0:08:410:08:43

pressure on the 3G network, or anything else, whilst

0:08:430:08:44

pressure on the 3G network, or anything else, whilst EE

0:08:440:08:44

pressure on the 3G network, or anything else, whilst EE likes

0:08:440:08:44

pressure on the 3G network, or anything else, whilst EE likes to

0:08:440:08:45

anything else, whilst EE likes to boast

0:08:450:08:46

anything else, whilst EE likes to boast they are

0:08:460:08:46

anything else, whilst EE likes to boast they are the

0:08:460:08:46

anything else, whilst EE likes to boast they are the biggest

0:08:460:08:46

anything else, whilst EE likes to boast they are the biggest and

0:08:460:08:47

boast they are the biggest and fastest

0:08:470:08:48

boast they are the biggest and fastest network,

0:08:480:08:48

boast they are the biggest and fastest network, the

0:08:480:08:48

boast they are the biggest and fastest network, the fact

0:08:480:08:49

boast they are the biggest and fastest network, the fact remains

0:08:490:08:50

boast they are the biggest and they appeared

0:08:500:08:50

boast they are the biggest and they appeared to

0:08:500:08:50

boast they are the biggest and they appeared to let

0:08:500:08:50

boast they are the biggest and they appeared to let customers

0:08:500:08:51

boast they are the biggest and they appeared to let customers down

0:08:510:08:51

they appeared to let customers down on

0:08:510:08:52

they appeared to let customers down on the

0:08:520:08:52

they appeared to let customers down on the most

0:08:520:08:52

they appeared to let customers down on the most basic

0:08:520:08:52

they appeared to let customers down on the most basic service,

0:08:520:08:54

they appeared to let customers down on the most basic service, phone-

0:08:540:08:54

on the most basic service, phone- calls.

0:08:540:08:55

on the most basic service, phone- calls. And

0:08:550:08:55

on the most basic service, phone- calls. And if

0:08:550:08:55

on the most basic service, phone- calls. And if EE

0:08:550:08:56

on the most basic service, phone- calls. And if EE are

0:08:560:08:57

on the most basic service, phone- calls. And if EE are not

0:08:570:08:57

on the most basic service, phone- calls. And if EE are not careful,

0:08:570:08:58

calls. And if EE are not careful, they

0:08:580:08:58

calls. And if EE are not careful, they might

0:08:580:08:58

calls. And if EE are not careful, they might find

0:08:580:08:59

calls. And if EE are not careful, they might find customers

0:08:590:08:59

calls. And if EE are not careful, they might find customers do

0:08:590:09:00

calls. And if EE are not careful, they might find customers do not

0:09:000:09:00

they might find customers do not want

0:09:000:09:01

they might find customers do not want to

0:09:010:09:01

they might find customers do not want to join

0:09:010:09:01

they might find customers do not want to join the

0:09:010:09:01

they might find customers do not want to join the party.

0:09:010:09:03

want to join the party. Where

0:09:030:09:04

want to join the party. Where did

0:09:040:09:04

want to join the party. Where did everyone

0:09:040:09:04

want to join the party. Where did everyone go?

0:09:040:09:05

Where did everyone go? In

0:09:050:09:05

Where did everyone go? In a

0:09:050:09:06

Where did everyone go? In a statement,

0:09:060:09:08

Where did everyone go? In a statement, EE

0:09:080:09:09

Where did everyone go? In a statement, EE apologised

0:09:090:09:09

Where did everyone go? In a statement, EE apologised to

0:09:090:09:10

In a statement, EE apologised to customers

0:09:100:09:10

In a statement, EE apologised to customers who

0:09:100:09:10

In a statement, EE apologised to customers who are

0:09:100:09:10

In a statement, EE apologised to customers who are experiencing

0:09:100:09:11

customers who are experiencing problems

0:09:110:09:12

customers who are experiencing problems while

0:09:120:09:12

customers who are experiencing problems while they upgrade

0:09:120:09:13

customers who are experiencing problems while they upgrade the

0:09:130:09:13

problems while they upgrade the system.

0:09:130:09:13

problems while they upgrade the system. They

0:09:130:09:14

problems while they upgrade the system. They say

0:09:140:09:14

problems while they upgrade the system. They say it

0:09:140:09:15

problems while they upgrade the system. They say it is

0:09:150:09:16

problems while they upgrade the system. They say it is not

0:09:160:09:16

problems while they upgrade the system. They say it is not a

0:09:160:09:17

system. They say it is not a network

0:09:170:09:17

system. They say it is not a network issue.

0:09:170:09:17

system. They say it is not a network issue. As

0:09:170:09:18

system. They say it is not a network issue. As with

0:09:180:09:18

system. They say it is not a network issue. As with any

0:09:180:09:18

system. They say it is not a network issue. As with any mobile

0:09:180:09:19

network issue. As with any mobile system

0:09:190:09:20

network issue. As with any mobile system they

0:09:200:09:20

network issue. As with any mobile system they say

0:09:200:09:20

network issue. As with any mobile system they say numerous

0:09:200:09:20

network issue. As with any mobile system they say numerous factors

0:09:200:09:20

system they say numerous factors can

0:09:200:09:21

system they say numerous factors can cause

0:09:210:09:21

system they say numerous factors can cause problems

0:09:210:09:22

system they say numerous factors can cause problems from

0:09:220:09:22

system they say numerous factors can cause problems from handset

0:09:220:09:23

can cause problems from handset faults

0:09:230:09:23

can cause problems from handset faults to

0:09:230:09:23

can cause problems from handset faults to complex

0:09:230:09:24

can cause problems from handset faults to complex issues,

0:09:240:09:24

can cause problems from handset faults to complex issues, as

0:09:240:09:25

can cause problems from handset faults to complex issues, as they

0:09:250:09:25

faults to complex issues, as they call

0:09:250:09:25

faults to complex issues, as they call them.

0:09:250:09:26

faults to complex issues, as they call them. They

0:09:260:09:27

faults to complex issues, as they call them. They promised

0:09:270:09:27

faults to complex issues, as they call them. They promised to

0:09:270:09:28

call them. They promised to investigate

0:09:280:09:28

call them. They promised to investigate every

0:09:280:09:29

call them. They promised to investigate every complaint

0:09:290:09:29

call them. They promised to investigate every complaint and

0:09:290:09:29

call them. They promised to investigate every complaint and do

0:09:290:09:29

investigate every complaint and do everything

0:09:290:09:29

investigate every complaint and do everything they

0:09:290:09:30

investigate every complaint and do everything they can

0:09:300:09:30

investigate every complaint and do everything they can to

0:09:300:09:30

investigate every complaint and do everything they can to resolve

0:09:300:09:30

investigate every complaint and do everything they can to resolve them.

0:09:300:09:32

everything they can to resolve them. If

0:09:320:09:32

everything they can to resolve them. If you

0:09:320:09:33

everything they can to resolve them. If you want

0:09:330:09:33

everything they can to resolve them. If you want to

0:09:330:09:33

everything they can to resolve them. If you want to comment

0:09:330:09:33

everything they can to resolve them. If you want to comment on

0:09:330:09:34

everything they can to resolve them. If you want to comment on that,

0:09:340:09:34

everything they can to resolve them. If you want to comment on that, get

0:09:340:09:34

If you want to comment on that, get in

0:09:340:09:34

If you want to comment on that, get in touch.

0:09:340:09:35

If you want to comment on that, get in touch. You

0:09:350:09:36

If you want to comment on that, get in touch. You can

0:09:360:09:36

If you want to comment on that, get in touch. You can send

0:09:360:09:36

If you want to comment on that, get in touch. You can send an

0:09:360:09:36

If you want to comment on that, get in touch. You can send an e-mail.

0:09:360:09:39

in touch. You can send an e-mail. You

0:09:390:09:39

in touch. You can send an e-mail. You can

0:09:390:09:39

in touch. You can send an e-mail. You can send

0:09:390:09:40

in touch. You can send an e-mail. You can send text

0:09:400:09:40

in touch. You can send an e-mail. You can send text message.

0:09:400:09:42

in touch. You can send an e-mail. You can send text message. And

0:09:420:09:43

in touch. You can send an e-mail. You can send text message. And join

0:09:430:09:43

You can send text message. And join in

0:09:430:09:44

You can send text message. And join in the

0:09:440:09:44

You can send text message. And join in the discussion

0:09:440:09:44

You can send text message. And join in the discussion on

0:09:440:09:44

You can send text message. And join in the discussion on Twitter.

0:09:440:09:48

in the discussion on Twitter. Coming

0:09:480:09:48

in the discussion on Twitter. Coming up,

0:09:480:09:49

in the discussion on Twitter. Coming up, Cadbury's

0:09:490:09:49

in the discussion on Twitter. Coming up, Cadbury's Dairy

0:09:490:09:50

in the discussion on Twitter. Coming up, Cadbury's Dairy Milk.

0:09:500:09:51

in the discussion on Twitter. Coming up, Cadbury's Dairy Milk. It

0:09:510:09:51

Coming up, Cadbury's Dairy Milk. It has

0:09:510:09:51

Coming up, Cadbury's Dairy Milk. It has a

0:09:510:09:52

Coming up, Cadbury's Dairy Milk. It has a new

0:09:520:09:52

Coming up, Cadbury's Dairy Milk. It has a new shape.

0:09:520:09:52

Coming up, Cadbury's Dairy Milk. It has a new shape. What

0:09:520:09:54

Coming up, Cadbury's Dairy Milk. It has a new shape. What happened

0:09:540:09:54

Coming up, Cadbury's Dairy Milk. It has a new shape. What happened to

0:09:540:09:54

has a new shape. What happened to the

0:09:540:09:54

has a new shape. What happened to the taste?

0:09:540:09:55

has a new shape. What happened to the taste? On

0:09:550:09:55

has a new shape. What happened to the taste? On the

0:09:550:09:56

has a new shape. What happened to the taste? On the show

0:09:560:09:56

has a new shape. What happened to the taste? On the show we

0:09:560:09:57

has a new shape. What happened to the taste? On the show we meet

0:09:570:09:57

has a new shape. What happened to the taste? On the show we meet all

0:09:570:09:57

the taste? On the show we meet all sorts

0:09:570:09:57

the taste? On the show we meet all sorts of

0:09:570:09:58

the taste? On the show we meet all sorts of different

0:09:580:09:58

the taste? On the show we meet all sorts of different rogues.

0:09:580:09:59

the taste? On the show we meet all sorts of different rogues. Every

0:09:590:10:00

sorts of different rogues. Every now

0:10:000:10:00

sorts of different rogues. Every now and

0:10:000:10:01

sorts of different rogues. Every now and then

0:10:010:10:01

sorts of different rogues. Every now and then we

0:10:010:10:01

sorts of different rogues. Every now and then we come

0:10:010:10:01

sorts of different rogues. Every now and then we come across

0:10:010:10:01

sorts of different rogues. Every now and then we come across this

0:10:010:10:02

now and then we come across this sort

0:10:020:10:02

now and then we come across this sort of

0:10:020:10:03

now and then we come across this sort of rogue

0:10:030:10:03

now and then we come across this sort of rogue that

0:10:030:10:03

now and then we come across this sort of rogue that puts

0:10:030:10:04

now and then we come across this sort of rogue that puts a

0:10:040:10:04

now and then we come across this sort of rogue that puts a shiver

0:10:040:10:04

sort of rogue that puts a shiver down

0:10:040:10:04

sort of rogue that puts a shiver down your

0:10:040:10:04

sort of rogue that puts a shiver down your spine,

0:10:040:10:05

sort of rogue that puts a shiver down your spine, the

0:10:050:10:05

sort of rogue that puts a shiver down your spine, the kind

0:10:050:10:06

sort of rogue that puts a shiver down your spine, the kind that

0:10:060:10:07

down your spine, the kind that makes

0:10:070:10:07

down your spine, the kind that makes you

0:10:070:10:07

down your spine, the kind that makes you wake

0:10:070:10:07

down your spine, the kind that makes you wake up

0:10:070:10:07

down your spine, the kind that makes you wake up in

0:10:070:10:08

down your spine, the kind that makes you wake up in the

0:10:080:10:08

down your spine, the kind that makes you wake up in the middle

0:10:080:10:08

down your spine, the kind that makes you wake up in the middle of

0:10:080:10:09

makes you wake up in the middle of the

0:10:090:10:09

makes you wake up in the middle of the night

0:10:090:10:09

makes you wake up in the middle of the night calling

0:10:090:10:09

makes you wake up in the middle of the night calling for

0:10:090:10:09

makes you wake up in the middle of the night calling for your

0:10:090:10:10

makes you wake up in the middle of the night calling for your mum.

0:10:100:10:11

the night calling for your mum. There

0:10:110:10:12

the night calling for your mum. There are

0:10:120:10:12

the night calling for your mum. There are no

0:10:120:10:12

the night calling for your mum. There are no two

0:10:120:10:12

the night calling for your mum. There are no two ways

0:10:120:10:13

the night calling for your mum. There are no two ways about

0:10:130:10:13

the night calling for your mum. There are no two ways about it,

0:10:130:10:14

There are no two ways about it, tonight's

0:10:140:10:15

There are no two ways about it, tonight's rogue

0:10:150:10:16

There are no two ways about it, tonight's rogue is

0:10:160:10:16

There are no two ways about it, tonight's rogue is a

0:10:160:10:16

There are no two ways about it, tonight's rogue is a horror

0:10:160:10:16

There are no two ways about it, tonight's rogue is a horror show.

0:10:160:10:31

tonight's rogue is a horror show. This

0:10:310:10:31

tonight's rogue is a horror show. This is

0:10:310:10:32

tonight's rogue is a horror show. This is a

0:10:320:10:33

tonight's rogue is a horror show. This is a story

0:10:330:10:33

tonight's rogue is a horror show. This is a story so

0:10:330:10:35

tonight's rogue is a horror show. This is a story so frightening

0:10:350:10:35

tonight's rogue is a horror show. This is a story so frightening that

0:10:350:10:36

This is a story so frightening that it

0:10:360:10:36

This is a story so frightening that it could

0:10:360:10:36

This is a story so frightening that it could you

0:10:360:10:37

This is a story so frightening that it could you --

0:10:370:10:37

This is a story so frightening that it could you -- could

0:10:370:10:38

This is a story so frightening that it could you -- could put

0:10:380:10:38

This is a story so frightening that it could you -- could put you

0:10:380:10:38

This is a story so frightening that it could you -- could put you off

0:10:380:10:38

it could you -- could put you off renting

0:10:380:10:39

it could you -- could put you off renting a

0:10:390:10:39

it could you -- could put you off renting a house

0:10:390:10:39

it could you -- could put you off renting a house for

0:10:390:10:40

it could you -- could put you off renting a house for ever.

0:10:400:10:41

it could you -- could put you off renting a house for ever. It

0:10:410:10:41

it could you -- could put you off renting a house for ever. It is

0:10:410:10:41

it could you -- could put you off renting a house for ever. It is a

0:10:410:10:41

renting a house for ever. It is a story

0:10:410:10:42

renting a house for ever. It is a story about

0:10:420:10:43

renting a house for ever. It is a story about a

0:10:430:10:43

renting a house for ever. It is a story about a lettings

0:10:430:10:43

renting a house for ever. It is a story about a lettings agent.

0:10:430:10:44

renting a house for ever. It is a story about a lettings agent. We

0:10:440:10:45

story about a lettings agent. We should

0:10:450:10:46

story about a lettings agent. We should clear

0:10:460:10:46

story about a lettings agent. We should clear up misconceptions.

0:10:460:10:49

should clear up misconceptions. Some

0:10:490:10:49

should clear up misconceptions. Some of

0:10:490:10:50

should clear up misconceptions. Some of you

0:10:500:10:50

should clear up misconceptions. Some of you are

0:10:500:10:51

should clear up misconceptions. Some of you are thinking

0:10:510:10:51

should clear up misconceptions. Some of you are thinking that

0:10:510:10:51

should clear up misconceptions. Some of you are thinking that all

0:10:510:10:53

Some of you are thinking that all lettings

0:10:530:10:53

Some of you are thinking that all lettings agents

0:10:530:10:54

Some of you are thinking that all lettings agents are

0:10:540:10:54

Some of you are thinking that all lettings agents are vampires

0:10:540:10:54

lettings agents are vampires who exploit

0:10:540:10:55

lettings agents are vampires who exploit the

0:10:550:10:55

lettings agents are vampires who exploit the desperate

0:10:550:10:56

lettings agents are vampires who exploit the desperate need

0:10:560:10:56

lettings agents are vampires who exploit the desperate need to

0:10:560:10:56

lettings agents are vampires who exploit the desperate need to live

0:10:560:10:56

exploit the desperate need to live somewhere.

0:10:560:10:57

exploit the desperate need to live somewhere. That

0:10:570:10:57

exploit the desperate need to live somewhere. That is

0:10:570:10:58

exploit the desperate need to live somewhere. That is not

0:10:580:10:58

exploit the desperate need to live somewhere. That is not so.

0:10:580:10:59

exploit the desperate need to live somewhere. That is not so. We

0:10:590:10:59

exploit the desperate need to live somewhere. That is not so. We have

0:10:590:10:59

somewhere. That is not so. We have come

0:10:590:11:00

somewhere. That is not so. We have come across

0:11:000:11:00

somewhere. That is not so. We have come across a

0:11:000:11:00

somewhere. That is not so. We have come across a lot

0:11:000:11:00

somewhere. That is not so. We have come across a lot of

0:11:000:11:01

somewhere. That is not so. We have come across a lot of very

0:11:010:11:01

somewhere. That is not so. We have come across a lot of very decent

0:11:010:11:02

come across a lot of very decent lettings

0:11:020:11:02

come across a lot of very decent lettings agents.

0:11:020:11:04

come across a lot of very decent lettings agents. Some

0:11:040:11:04

come across a lot of very decent lettings agents. Some of

0:11:040:11:05

come across a lot of very decent lettings agents. Some of whom

0:11:050:11:06

come across a lot of very decent lettings agents. Some of whom can

0:11:060:11:06

lettings agents. Some of whom can incidentally

0:11:060:11:06

lettings agents. Some of whom can incidentally allow

0:11:060:11:06

lettings agents. Some of whom can incidentally allow us

0:11:060:11:06

lettings agents. Some of whom can incidentally allow us to

0:11:060:11:08

lettings agents. Some of whom can incidentally allow us to film

0:11:080:11:08

lettings agents. Some of whom can incidentally allow us to film in

0:11:080:11:08

incidentally allow us to film in their

0:11:080:11:08

incidentally allow us to film in their houses.

0:11:080:11:09

incidentally allow us to film in their houses. Take

0:11:090:11:10

incidentally allow us to film in their houses. Take Dave,

0:11:100:11:11

incidentally allow us to film in their houses. Take Dave, he

0:11:110:11:11

incidentally allow us to film in their houses. Take Dave, he has

0:11:110:11:11

incidentally allow us to film in their houses. Take Dave, he has an

0:11:110:11:11

their houses. Take Dave, he has an agent

0:11:110:11:11

their houses. Take Dave, he has an agent but

0:11:110:11:12

their houses. Take Dave, he has an agent but he

0:11:120:11:12

their houses. Take Dave, he has an agent but he has

0:11:120:11:15

their houses. Take Dave, he has an agent but he has raised

0:11:150:11:15

their houses. Take Dave, he has an agent but he has raised over

0:11:150:11:15

agent but he has raised over £300,000

0:11:150:11:15

agent but he has raised over £300,000 by

0:11:150:11:16

agent but he has raised over £300,000 by doing

0:11:160:11:16

agent but he has raised over £300,000 by doing charity

0:11:160:11:17

agent but he has raised over £300,000 by doing charity bike

0:11:170:11:17

£300,000 by doing charity bike rides.

0:11:170:11:20

£300,000 by doing charity bike rides. Our

0:11:200:11:20

£300,000 by doing charity bike rides. Our I

0:11:200:11:20

£300,000 by doing charity bike rides. Our I am

0:11:200:11:21

£300,000 by doing charity bike rides. Our I am also

0:11:210:11:21

£300,000 by doing charity bike rides. Our I am also a

0:11:210:11:21

£300,000 by doing charity bike rides. Our I am also a Scout leader.

0:11:210:11:22

rides. Our I am also a Scout leader. He

0:11:220:11:22

rides. Our I am also a Scout leader. He knows

0:11:220:11:23

rides. Our I am also a Scout leader. He knows he

0:11:230:11:23

rides. Our I am also a Scout leader. He knows he has

0:11:230:11:23

rides. Our I am also a Scout leader. He knows he has to

0:11:230:11:23

rides. Our I am also a Scout leader. He knows he has to do his

0:11:230:11:24

rides. Our I am also a Scout leader. He knows he has to do his job

0:11:240:11:25

He knows he has to do his job honestly

0:11:250:11:25

He knows he has to do his job honestly because

0:11:250:11:25

He knows he has to do his job honestly because even

0:11:250:11:26

He knows he has to do his job honestly because even though

0:11:260:11:26

He knows he has to do his job honestly because even though they

0:11:260:11:26

honestly because even though they are

0:11:260:11:28

honestly because even though they are rented

0:11:280:11:28

honestly because even though they are rented homes

0:11:280:11:28

honestly because even though they are rented homes he

0:11:280:11:29

honestly because even though they are rented homes he is

0:11:290:11:29

honestly because even though they are rented homes he is dealing

0:11:290:11:29

honestly because even though they are rented homes he is dealing with,

0:11:290:11:31

are rented homes he is dealing with, they

0:11:310:11:31

are rented homes he is dealing with, they are

0:11:310:11:32

are rented homes he is dealing with, they are people's

0:11:320:11:32

are rented homes he is dealing with, they are people's homes.

0:11:320:11:34

are rented homes he is dealing with, they are people's homes. And

0:11:340:11:35

are rented homes he is dealing with, they are people's homes. And do

0:11:350:11:35

are rented homes he is dealing with, they are people's homes. And do I

0:11:350:11:36

they are people's homes. And do I am

0:11:360:11:36

they are people's homes. And do I am a

0:11:360:11:36

they are people's homes. And do I am a school

0:11:360:11:36

they are people's homes. And do I am a school governor.

0:11:360:11:37

they are people's homes. And do I am a school governor. If

0:11:370:11:38

they are people's homes. And do I am a school governor. If only

0:11:380:11:39

they are people's homes. And do I am a school governor. If only these

0:11:390:11:40

am a school governor. If only these two

0:11:400:11:40

am a school governor. If only these two had

0:11:400:11:40

am a school governor. If only these two had gone

0:11:400:11:40

am a school governor. If only these two had gone to

0:11:400:11:41

am a school governor. If only these two had gone to imagine

0:11:410:11:41

am a school governor. If only these two had gone to imagine the

0:11:410:11:41

am a school governor. If only these two had gone to imagine the day.

0:11:410:11:42

two had gone to imagine the day. Instead,

0:11:420:11:42

two had gone to imagine the day. Instead, after

0:11:420:11:43

two had gone to imagine the day. Instead, after weeks

0:11:430:11:43

two had gone to imagine the day. Instead, after weeks of

0:11:430:11:43

two had gone to imagine the day. Instead, after weeks of flat

0:11:430:11:44

Instead, after weeks of flat hunting,

0:11:440:11:44

Instead, after weeks of flat hunting, they

0:11:440:11:45

Instead, after weeks of flat hunting, they thought

0:11:450:11:45

Instead, after weeks of flat hunting, they thought they

0:11:450:11:46

Instead, after weeks of flat hunting, they thought they found

0:11:460:11:46

hunting, they thought they found the

0:11:460:11:46

hunting, they thought they found the perfect

0:11:460:11:47

hunting, they thought they found the perfect place

0:11:470:11:48

hunting, they thought they found the perfect place when

0:11:480:11:48

hunting, they thought they found the perfect place when they

0:11:480:11:49

the perfect place when they answered

0:11:490:11:49

the perfect place when they answered an

0:11:490:11:50

the perfect place when they answered an advertisement

0:11:500:11:50

the perfect place when they answered an advertisement with

0:11:500:11:50

answered an advertisement with Grattan

0:11:500:11:50

answered an advertisement with Grattan Estates

0:11:500:11:51

answered an advertisement with Grattan Estates in

0:11:510:11:51

answered an advertisement with Grattan Estates in north

0:11:510:11:51

answered an advertisement with Grattan Estates in north London.

0:11:510:11:52

Grattan Estates in north London. When

0:11:520:11:53

Grattan Estates in north London. When we

0:11:530:11:53

Grattan Estates in north London. When we found

0:11:530:11:53

Grattan Estates in north London. When we found the

0:11:530:11:54

Grattan Estates in north London. When we found the property

0:11:540:11:54

Grattan Estates in north London. When we found the property we

0:11:540:11:54

When we found the property we thought

0:11:540:11:55

When we found the property we thought it

0:11:550:11:55

When we found the property we thought it was

0:11:550:11:55

When we found the property we thought it was a

0:11:550:11:56

When we found the property we thought it was a dream

0:11:560:11:56

When we found the property we thought it was a dream come

0:11:560:11:57

When we found the property we thought it was a dream come true

0:11:570:11:57

thought it was a dream come true with

0:11:570:11:57

thought it was a dream come true with a

0:11:570:11:57

thought it was a dream come true with a good

0:11:570:11:58

thought it was a dream come true with a good location

0:11:580:11:58

thought it was a dream come true with a good location and

0:11:580:11:58

thought it was a dream come true with a good location and affordable.

0:11:580:11:59

with a good location and affordable. We

0:11:590:12:00

with a good location and affordable. We thought

0:12:000:12:00

with a good location and affordable. We thought we

0:12:000:12:00

with a good location and affordable. We thought we had

0:12:000:12:01

with a good location and affordable. We thought we had to

0:12:010:12:01

with a good location and affordable. We thought we had to act

0:12:010:12:01

with a good location and affordable. We thought we had to act on

0:12:010:12:02

with a good location and affordable. We thought we had to act on it

0:12:020:12:02

We thought we had to act on it now. How

0:12:020:12:02

We thought we had to act on it now. How much

0:12:020:12:03

We thought we had to act on it now. How much were

0:12:030:12:03

We thought we had to act on it now. How much were they

0:12:030:12:03

We thought we had to act on it now. How much were they asking

0:12:030:12:03

We thought we had to act on it now. How much were they asking for?

0:12:030:12:07

We thought we had to act on it now. How much were they asking for? It

0:12:070:12:07

How much were they asking for? It was

0:12:070:12:08

How much were they asking for? It was originally

0:12:080:12:08

How much were they asking for? It was originally 420

0:12:080:12:08

How much were they asking for? It was originally 420 a

0:12:080:12:08

How much were they asking for? It was originally 420 a week.

0:12:080:12:09

How much were they asking for? It was originally 420 a week. We

0:12:090:12:09

How much were they asking for? It was originally 420 a week. We said

0:12:090:12:10

was originally 420 a week. We said we

0:12:100:12:10

was originally 420 a week. We said we did

0:12:100:12:10

was originally 420 a week. We said we did not

0:12:100:12:10

was originally 420 a week. We said we did not think

0:12:100:12:10

was originally 420 a week. We said we did not think we

0:12:100:12:11

was originally 420 a week. We said we did not think we could

0:12:110:12:11

was originally 420 a week. We said we did not think we could afford

0:12:110:12:12

was originally 420 a week. We said we did not think we could afford it

0:12:120:12:12

we did not think we could afford it and

0:12:120:12:12

we did not think we could afford it and put

0:12:120:12:12

we did not think we could afford it and put in

0:12:120:12:13

we did not think we could afford it and put in an

0:12:130:12:13

we did not think we could afford it and put in an offer

0:12:130:12:14

we did not think we could afford it and put in an offer for

0:12:140:12:14

we did not think we could afford it and put in an offer for 400.

0:12:140:12:14

and put in an offer for 400. Grattan

0:12:140:12:15

and put in an offer for 400. Grattan Estates

0:12:150:12:15

and put in an offer for 400. Grattan Estates said

0:12:150:12:16

and put in an offer for 400. Grattan Estates said it

0:12:160:12:16

and put in an offer for 400. Grattan Estates said it was

0:12:160:12:16

and put in an offer for 400. Grattan Estates said it was fine.

0:12:160:12:17

Grattan Estates said it was fine. We

0:12:170:12:17

Grattan Estates said it was fine. We said

0:12:170:12:17

Grattan Estates said it was fine. We said we

0:12:170:12:17

Grattan Estates said it was fine. We said we would

0:12:170:12:18

Grattan Estates said it was fine. We said we would come

0:12:180:12:18

Grattan Estates said it was fine. We said we would come to

0:12:180:12:19

Grattan Estates said it was fine. We said we would come to the

0:12:190:12:19

Grattan Estates said it was fine. We said we would come to the office

0:12:190:12:19

We said we would come to the office now.

0:12:190:12:20

We said we would come to the office now. And

0:12:200:12:21

We said we would come to the office now. And this

0:12:210:12:21

We said we would come to the office now. And this is

0:12:210:12:21

We said we would come to the office now. And this is the

0:12:210:12:22

We said we would come to the office now. And this is the blasts,

0:12:220:12:24

now. And this is the blasts, Mustafa

0:12:240:12:24

now. And this is the blasts, Mustafa Shahnawaz.

0:12:240:12:26

now. And this is the blasts, Mustafa Shahnawaz. The

0:12:260:12:27

now. And this is the blasts, Mustafa Shahnawaz. The two

0:12:270:12:27

now. And this is the blasts, Mustafa Shahnawaz. The two did

0:12:270:12:27

now. And this is the blasts, Mustafa Shahnawaz. The two did not

0:12:270:12:27

Mustafa Shahnawaz. The two did not meet

0:12:270:12:27

Mustafa Shahnawaz. The two did not meet him

0:12:270:12:28

Mustafa Shahnawaz. The two did not meet him personally

0:12:280:12:29

Mustafa Shahnawaz. The two did not meet him personally but

0:12:290:12:29

Mustafa Shahnawaz. The two did not meet him personally but they

0:12:290:12:29

Mustafa Shahnawaz. The two did not meet him personally but they handed

0:12:290:12:29

meet him personally but they handed the

0:12:290:12:30

meet him personally but they handed the firm

0:12:300:12:30

meet him personally but they handed the firm a

0:12:300:12:32

meet him personally but they handed the firm a deposit

0:12:320:12:32

meet him personally but they handed the firm a deposit of

0:12:320:12:32

meet him personally but they handed the firm a deposit of £2,700.

0:12:320:12:33

the firm a deposit of £2,700. Despite

0:12:330:12:34

the firm a deposit of £2,700. Despite getting

0:12:340:12:34

the firm a deposit of £2,700. Despite getting a

0:12:340:12:35

the firm a deposit of £2,700. Despite getting a receipt

0:12:350:12:35

Despite getting a receipt confirming

0:12:350:12:36

Despite getting a receipt confirming the

0:12:360:12:36

Despite getting a receipt confirming the monthly

0:12:360:12:36

Despite getting a receipt confirming the monthly rent,

0:12:360:12:37

Despite getting a receipt confirming the monthly rent, when

0:12:370:12:38

confirming the monthly rent, when they

0:12:380:12:38

confirming the monthly rent, when they went

0:12:380:12:38

confirming the monthly rent, when they went to

0:12:380:12:38

confirming the monthly rent, when they went to sign

0:12:380:12:38

confirming the monthly rent, when they went to sign a

0:12:380:12:39

confirming the monthly rent, when they went to sign a tenancy

0:12:390:12:39

they went to sign a tenancy agreement,

0:12:390:12:40

they went to sign a tenancy agreement, there

0:12:400:12:41

they went to sign a tenancy agreement, there was

0:12:410:12:41

they went to sign a tenancy agreement, there was a

0:12:410:12:41

they went to sign a tenancy agreement, there was a nasty

0:12:410:12:41

agreement, there was a nasty surprise.

0:12:410:12:43

agreement, there was a nasty surprise. My

0:12:430:12:43

agreement, there was a nasty surprise. My friend

0:12:430:12:44

agreement, there was a nasty surprise. My friend noticed

0:12:440:12:44

agreement, there was a nasty surprise. My friend noticed the

0:12:440:12:44

surprise. My friend noticed the price

0:12:440:12:45

surprise. My friend noticed the price was

0:12:450:12:45

surprise. My friend noticed the price was wrong,

0:12:450:12:45

surprise. My friend noticed the price was wrong, he

0:12:450:12:45

surprise. My friend noticed the price was wrong, he had

0:12:450:12:46

surprise. My friend noticed the price was wrong, he had increased

0:12:460:12:47

price was wrong, he had increased it

0:12:470:12:47

price was wrong, he had increased it to

0:12:470:12:48

price was wrong, he had increased it to 500

0:12:480:12:48

price was wrong, he had increased it to 500 per

0:12:480:12:48

price was wrong, he had increased it to 500 per week.

0:12:480:12:49

price was wrong, he had increased it to 500 per week. We

0:12:490:12:49

price was wrong, he had increased it to 500 per week. We were

0:12:490:12:49

price was wrong, he had increased it to 500 per week. We were like,

0:12:490:12:50

it to 500 per week. We were like, hold

0:12:500:12:50

it to 500 per week. We were like, hold on,

0:12:500:12:51

it to 500 per week. We were like, hold on, you

0:12:510:12:51

it to 500 per week. We were like, hold on, you have

0:12:510:12:52

it to 500 per week. We were like, hold on, you have changed

0:12:520:12:52

it to 500 per week. We were like, hold on, you have changed it

0:12:520:12:53

hold on, you have changed it without

0:12:530:12:53

hold on, you have changed it without consent.

0:12:530:12:54

hold on, you have changed it without consent. That

0:12:540:12:54

hold on, you have changed it without consent. That is

0:12:540:12:55

hold on, you have changed it without consent. That is when

0:12:550:12:55

hold on, you have changed it without consent. That is when it

0:12:550:12:55

without consent. That is when it kicked

0:12:550:12:55

without consent. That is when it kicked off.

0:12:550:12:57

without consent. That is when it kicked off. Grattan

0:12:570:12:57

without consent. That is when it kicked off. Grattan Estates

0:12:570:12:58

without consent. That is when it kicked off. Grattan Estates refused

0:12:580:12:59

kicked off. Grattan Estates refused to

0:12:590:12:59

kicked off. Grattan Estates refused to budge.

0:12:590:13:00

kicked off. Grattan Estates refused to budge. As

0:13:000:13:00

kicked off. Grattan Estates refused to budge. As they

0:13:000:13:01

kicked off. Grattan Estates refused to budge. As they could

0:13:010:13:01

kicked off. Grattan Estates refused to budge. As they could not

0:13:010:13:01

kicked off. Grattan Estates refused to budge. As they could not pay

0:13:010:13:01

kicked off. Grattan Estates refused to budge. As they could not pay the

0:13:010:13:02

to budge. As they could not pay the new

0:13:020:13:02

to budge. As they could not pay the new price

0:13:020:13:02

to budge. As they could not pay the new price they

0:13:020:13:02

to budge. As they could not pay the new price they were

0:13:020:13:02

to budge. As they could not pay the new price they were left

0:13:020:13:03

to budge. As they could not pay the new price they were left without

0:13:030:13:03

to budge. As they could not pay the new price they were left without a

0:13:030:13:03

new price they were left without a flat.

0:13:030:13:04

new price they were left without a flat. Worse

0:13:040:13:05

new price they were left without a flat. Worse still,

0:13:050:13:05

new price they were left without a flat. Worse still, Grattan

0:13:050:13:06

new price they were left without a flat. Worse still, Grattan Estates

0:13:060:13:07

flat. Worse still, Grattan Estates pocketed

0:13:070:13:07

flat. Worse still, Grattan Estates pocketed the

0:13:070:13:08

flat. Worse still, Grattan Estates pocketed the deposit

0:13:080:13:08

flat. Worse still, Grattan Estates pocketed the deposit and

0:13:080:13:08

flat. Worse still, Grattan Estates pocketed the deposit and refuse

0:13:080:13:08

flat. Worse still, Grattan Estates pocketed the deposit and refuse to

0:13:080:13:09

pocketed the deposit and refuse to give

0:13:090:13:09

pocketed the deposit and refuse to give it

0:13:090:13:09

pocketed the deposit and refuse to give it back.

0:13:090:13:13

pocketed the deposit and refuse to give it back. That

0:13:130:13:13

pocketed the deposit and refuse to give it back. That was

0:13:130:13:13

pocketed the deposit and refuse to give it back. That was one

0:13:130:13:14

pocketed the deposit and refuse to give it back. That was one month's

0:13:140:13:14

give it back. That was one month's salary.

0:13:140:13:15

give it back. That was one month's salary. We

0:13:150:13:15

give it back. That was one month's salary. We had

0:13:150:13:16

give it back. That was one month's salary. We had worked

0:13:160:13:16

give it back. That was one month's salary. We had worked really

0:13:160:13:17

give it back. That was one month's salary. We had worked really hard

0:13:170:13:18

salary. We had worked really hard for

0:13:180:13:18

salary. We had worked really hard for the

0:13:180:13:18

salary. We had worked really hard for the money

0:13:180:13:19

salary. We had worked really hard for the money and

0:13:190:13:19

salary. We had worked really hard for the money and to

0:13:190:13:19

salary. We had worked really hard for the money and to have

0:13:190:13:19

salary. We had worked really hard for the money and to have it

0:13:190:13:20

for the money and to have it evaporated

0:13:200:13:20

for the money and to have it evaporated by

0:13:200:13:20

for the money and to have it evaporated by people

0:13:200:13:21

for the money and to have it evaporated by people who

0:13:210:13:21

for the money and to have it evaporated by people who have

0:13:210:13:21

for the money and to have it evaporated by people who have not

0:13:210:13:21

evaporated by people who have not worked

0:13:210:13:21

evaporated by people who have not worked for

0:13:210:13:22

evaporated by people who have not worked for it,

0:13:220:13:24

evaporated by people who have not worked for it, it

0:13:240:13:24

evaporated by people who have not worked for it, it was

0:13:240:13:25

evaporated by people who have not worked for it, it was a

0:13:250:13:25

evaporated by people who have not worked for it, it was a nightmare.

0:13:250:13:26

worked for it, it was a nightmare. We

0:13:260:13:26

worked for it, it was a nightmare. We were

0:13:260:13:26

worked for it, it was a nightmare. We were ruined

0:13:260:13:27

worked for it, it was a nightmare. We were ruined financially.

0:13:270:13:29

worked for it, it was a nightmare. We were ruined financially. It

0:13:290:13:30

worked for it, it was a nightmare. We were ruined financially. It was

0:13:300:13:30

We were ruined financially. It was totally

0:13:300:13:30

We were ruined financially. It was totally brazen.

0:13:300:13:32

We were ruined financially. It was totally brazen. Just

0:13:320:13:32

We were ruined financially. It was totally brazen. Just to

0:13:320:13:32

We were ruined financially. It was totally brazen. Just to get it

0:13:320:13:32

totally brazen. Just to get it straight,

0:13:320:13:34

totally brazen. Just to get it straight, you

0:13:340:13:34

totally brazen. Just to get it straight, you have

0:13:340:13:35

totally brazen. Just to get it straight, you have somewhere

0:13:350:13:35

totally brazen. Just to get it straight, you have somewhere to

0:13:350:13:35

straight, you have somewhere to live

0:13:350:13:35

straight, you have somewhere to live now?

0:13:350:13:36

straight, you have somewhere to live now? Yes.

0:13:360:13:38

straight, you have somewhere to live now? Yes. Because

0:13:380:13:38

straight, you have somewhere to live now? Yes. Because this

0:13:380:13:39

straight, you have somewhere to live now? Yes. Because this place

0:13:390:13:39

live now? Yes. Because this place is

0:13:390:13:40

live now? Yes. Because this place is available!

0:13:400:13:41

live now? Yes. Because this place is available! Come

0:13:410:13:41

live now? Yes. Because this place is available! Come would

0:13:410:13:41

live now? Yes. Because this place is available! Come would you

0:13:410:13:41

live now? Yes. Because this place is available! Come would you be

0:13:410:13:41

is available! Come would you be prepared

0:13:410:13:41

is available! Come would you be prepared to

0:13:410:13:42

is available! Come would you be prepared to go

0:13:420:13:42

is available! Come would you be prepared to go back

0:13:420:13:43

is available! Come would you be prepared to go back another

0:13:430:13:43

is available! Come would you be prepared to go back another time,

0:13:430:13:45

prepared to go back another time, To

0:13:450:13:45

prepared to go back another time, To see

0:13:450:13:45

prepared to go back another time, To see Grattan

0:13:450:13:45

prepared to go back another time, To see Grattan Estates?

0:13:450:13:46

prepared to go back another time, To see Grattan Estates? Yes.

0:13:460:13:48

prepared to go back another time, To see Grattan Estates? Yes. Let's

0:13:480:13:48

To see Grattan Estates? Yes. Let's do

0:13:480:13:48

To see Grattan Estates? Yes. Let's do it.

0:13:480:13:51

To see Grattan Estates? Yes. Let's do it. This

0:13:510:13:51

To see Grattan Estates? Yes. Let's do it. This time,

0:13:510:13:52

To see Grattan Estates? Yes. Let's do it. This time, Lizzie

0:13:520:13:53

To see Grattan Estates? Yes. Let's do it. This time, Lizzie will

0:13:530:13:54

To see Grattan Estates? Yes. Let's do it. This time, Lizzie will be

0:13:540:13:54

do it. This time, Lizzie will be accompanied

0:13:540:13:54

do it. This time, Lizzie will be accompanied by

0:13:540:13:55

do it. This time, Lizzie will be accompanied by a

0:13:550:13:55

do it. This time, Lizzie will be accompanied by a member

0:13:550:13:55

do it. This time, Lizzie will be accompanied by a member of

0:13:550:13:56

do it. This time, Lizzie will be accompanied by a member of the

0:13:560:13:56

do it. This time, Lizzie will be accompanied by a member of the team.

0:13:560:13:57

accompanied by a member of the team. And

0:13:570:13:57

accompanied by a member of the team. And hidden

0:13:570:13:57

accompanied by a member of the team. And hidden cameras.

0:13:570:13:59

accompanied by a member of the team. And hidden cameras. Despite

0:13:590:13:59

accompanied by a member of the team. And hidden cameras. Despite phone

0:13:590:14:00

And hidden cameras. Despite phone calls

0:14:000:14:00

And hidden cameras. Despite phone calls and

0:14:000:14:00

And hidden cameras. Despite phone calls and e-mail,

0:14:000:14:01

And hidden cameras. Despite phone calls and e-mail, she

0:14:010:14:01

And hidden cameras. Despite phone calls and e-mail, she has

0:14:010:14:01

And hidden cameras. Despite phone calls and e-mail, she has been

0:14:010:14:01

calls and e-mail, she has been chasing

0:14:010:14:02

calls and e-mail, she has been chasing the

0:14:020:14:02

calls and e-mail, she has been chasing the money

0:14:020:14:03

calls and e-mail, she has been chasing the money for

0:14:030:14:03

calls and e-mail, she has been chasing the money for over

0:14:030:14:03

calls and e-mail, she has been chasing the money for over three

0:14:030:14:04

chasing the money for over three months.

0:14:040:14:04

chasing the money for over three months. What

0:14:040:14:04

chasing the money for over three months. What will

0:14:040:14:04

chasing the money for over three months. What will they

0:14:040:14:05

chasing the money for over three months. What will they say

0:14:050:14:05

chasing the money for over three months. What will they say this

0:14:050:14:05

months. What will they say this time?

0:14:050:14:07

months. What will they say this time? The

0:14:070:14:07

months. What will they say this time? The man

0:14:070:14:08

months. What will they say this time? The man wearing

0:14:080:14:08

months. What will they say this time? The man wearing glasses

0:14:080:14:10

months. What will they say this time? The man wearing glasses is

0:14:100:14:10

time? The man wearing glasses is Adam.

0:14:100:14:10

time? The man wearing glasses is Adam. He

0:14:100:14:11

time? The man wearing glasses is Adam. He also

0:14:110:14:11

time? The man wearing glasses is Adam. He also calls

0:14:110:14:12

time? The man wearing glasses is Adam. He also calls himself

0:14:120:14:12

time? The man wearing glasses is Adam. He also calls himself Roy

0:14:120:14:12

time? The man wearing glasses is Adam. He also calls himself Roy and

0:14:120:14:13

Adam. He also calls himself Roy and Lewis.

0:14:130:14:13

Adam. He also calls himself Roy and Lewis. He

0:14:130:14:14

Adam. He also calls himself Roy and Lewis. He took the

0:14:140:14:14

Adam. He also calls himself Roy and Lewis. He took the money

0:14:140:14:15

Adam. He also calls himself Roy and Lewis. He took the money and

0:14:150:14:15

Adam. He also calls himself Roy and Lewis. He took the money and drew

0:14:150:14:15

Lewis. He took the money and drew up

0:14:150:14:15

Lewis. He took the money and drew up the

0:14:150:14:16

Lewis. He took the money and drew up the contract.

0:14:160:14:17

Lewis. He took the money and drew up the contract. Although

0:14:170:14:17

Lewis. He took the money and drew up the contract. Although Thin

0:14:170:14:17

up the contract. Although Thin Lizzie

0:14:170:14:17

up the contract. Although Thin Lizzie has

0:14:170:14:18

up the contract. Although Thin Lizzie has not

0:14:180:14:18

up the contract. Although Thin Lizzie has not met

0:14:180:14:18

up the contract. Although Thin Lizzie has not met him,

0:14:180:14:19

up the contract. Although Thin Lizzie has not met him, we

0:14:190:14:19

up the contract. Although Thin Lizzie has not met him, we know

0:14:190:14:19

up the contract. Although Thin Lizzie has not met him, we know the

0:14:190:14:19

Lizzie has not met him, we know the person

0:14:190:14:19

Lizzie has not met him, we know the person on

0:14:190:14:21

Lizzie has not met him, we know the person on the

0:14:210:14:21

Lizzie has not met him, we know the person on the left

0:14:210:14:22

Lizzie has not met him, we know the person on the left is

0:14:220:14:22

Lizzie has not met him, we know the person on the left is the

0:14:220:14:22

Lizzie has not met him, we know the person on the left is the boss.

0:14:220:14:23

Lizzie has not met him, we know the person on the left is the boss. I

0:14:230:14:24

person on the left is the boss. I am

0:14:240:14:24

person on the left is the boss. I am wondering

0:14:240:14:24

person on the left is the boss. I am wondering what

0:14:240:14:24

person on the left is the boss. I am wondering what is

0:14:240:14:25

person on the left is the boss. I am wondering what is happening

0:14:250:14:25

person on the left is the boss. I am wondering what is happening with

0:14:250:14:25

am wondering what is happening with the

0:14:250:14:26

am wondering what is happening with the money.

0:14:260:14:26

Now

0:14:390:14:40

Now he

0:14:400:14:40

Now he tells us

0:14:400:14:40

Now he tells us that

0:14:400:14:40

Now he tells us that when

0:14:400:14:41

Now he tells us that when Lizzie

0:14:410:14:41

Now he tells us that when Lizzie puts

0:14:410:14:41

Now he tells us that when Lizzie puts down

0:14:410:14:41

Now he tells us that when Lizzie puts down her

0:14:410:14:41

Now he tells us that when Lizzie puts down her deposit,

0:14:410:14:44

Now he tells us that when Lizzie puts down her deposit, Grattan

0:14:440:14:44

puts down her deposit, Grattan Estates

0:14:440:14:45

puts down her deposit, Grattan Estates was

0:14:450:14:45

puts down her deposit, Grattan Estates was going

0:14:450:14:45

puts down her deposit, Grattan Estates was going by

0:14:450:14:46

puts down her deposit, Grattan Estates was going by a

0:14:460:14:46

puts down her deposit, Grattan Estates was going by a different

0:14:460:14:46

Estates was going by a different name,

0:14:460:14:47

Estates was going by a different name, and

0:14:470:14:47

Estates was going by a different name, and the

0:14:470:14:47

Estates was going by a different name, and the owner

0:14:470:14:48

Estates was going by a different name, and the owner of

0:14:480:14:48

Estates was going by a different name, and the owner of that

0:14:480:14:48

Estates was going by a different name, and the owner of that Kompany

0:14:480:14:48

name, and the owner of that Kompany has

0:14:480:14:48

name, and the owner of that Kompany has her

0:14:480:14:49

name, and the owner of that Kompany has her money.

0:14:490:14:50

name, and the owner of that Kompany has her money. The

0:14:500:14:51

name, and the owner of that Kompany has her money. The previous

0:14:510:14:51

name, and the owner of that Kompany has her money. The previous owner

0:14:510:14:51

has her money. The previous owner moved

0:14:510:14:51

has her money. The previous owner moved out.

0:14:510:14:56

has her money. The previous owner moved out. That

0:14:560:14:56

has her money. The previous owner moved out. That is

0:14:560:14:56

has her money. The previous owner moved out. That is nothing

0:14:560:14:56

has her money. The previous owner moved out. That is nothing to

0:14:560:14:57

has her money. The previous owner moved out. That is nothing to do

0:14:570:14:57

moved out. That is nothing to do with

0:14:570:14:57

moved out. That is nothing to do with me.

0:14:570:14:59

moved out. That is nothing to do with me. So

0:14:590:15:00

moved out. That is nothing to do with me. So are

0:15:000:15:00

moved out. That is nothing to do with me. So are you

0:15:000:15:00

moved out. That is nothing to do with me. So are you saying

0:15:000:15:00

moved out. That is nothing to do with me. So are you saying that

0:15:000:15:01

moved out. That is nothing to do with me. So are you saying that the

0:15:010:15:01

with me. So are you saying that the money

0:15:010:15:01

with me. So are you saying that the money is

0:15:010:15:01

with me. So are you saying that the money is going

0:15:010:15:01

with me. So are you saying that the money is going to

0:15:010:15:02

with me. So are you saying that the money is going to be

0:15:020:15:02

with me. So are you saying that the money is going to be paid

0:15:020:15:02

with me. So are you saying that the money is going to be paid back?

0:15:020:15:02

with me. So are you saying that the money is going to be paid back? I

0:15:020:15:03

money is going to be paid back? I don't

0:15:030:15:03

money is going to be paid back? I don't know.

0:15:030:15:04

money is going to be paid back? I don't know. That

0:15:040:15:04

money is going to be paid back? I don't know. That is

0:15:040:15:04

money is going to be paid back? I don't know. That is his

0:15:040:15:04

money is going to be paid back? I don't know. That is his decision.

0:15:040:15:06

So

0:15:120:15:12

So you

0:15:120:15:12

So you are

0:15:120:15:12

So you are denying

0:15:120:15:12

So you are denying all

0:15:120:15:13

So you are denying all responsibility

0:15:130:15:13

So you are denying all responsibility for

0:15:130:15:14

So you are denying all responsibility for the

0:15:140:15:14

So you are denying all responsibility for the money

0:15:140:15:14

So you are denying all responsibility for the money now?

0:15:140:15:16

responsibility for the money now? So,

0:15:160:15:17

responsibility for the money now? So, just

0:15:170:15:18

responsibility for the money now? So, just who

0:15:180:15:18

responsibility for the money now? So, just who are

0:15:180:15:19

responsibility for the money now? So, just who are EU

0:15:190:15:21

responsibility for the money now? So, just who are EU Estates?

0:15:210:15:25

responsibility for the money now? So, just who are EU Estates? The

0:15:250:15:25

So, just who are EU Estates? The certificate

0:15:250:15:27

So, just who are EU Estates? The certificate that

0:15:270:15:27

So, just who are EU Estates? The certificate that the

0:15:270:15:27

So, just who are EU Estates? The certificate that the girls

0:15:270:15:29

So, just who are EU Estates? The certificate that the girls received

0:15:290:15:29

certificate that the girls received says

0:15:290:15:30

certificate that the girls received says that

0:15:300:15:30

certificate that the girls received says that name

0:15:300:15:30

certificate that the girls received says that name on,

0:15:300:15:34

certificate that the girls received says that name on, but

0:15:340:15:35

certificate that the girls received says that name on, but they

0:15:350:15:35

certificate that the girls received says that name on, but they visited

0:15:350:15:35

says that name on, but they visited the

0:15:350:15:36

says that name on, but they visited the offices

0:15:360:15:36

says that name on, but they visited the offices of

0:15:360:15:36

says that name on, but they visited the offices of Grattan

0:15:360:15:36

says that name on, but they visited the offices of Grattan Estates

0:15:360:15:36

says that name on, but they visited the offices of Grattan Estates and

0:15:360:15:37

the offices of Grattan Estates and got

0:15:370:15:37

the offices of Grattan Estates and got the

0:15:370:15:37

the offices of Grattan Estates and got the e-mail

0:15:370:15:37

the offices of Grattan Estates and got the e-mail from

0:15:370:15:38

the offices of Grattan Estates and got the e-mail from them.

0:15:380:15:39

the offices of Grattan Estates and got the e-mail from them. Can

0:15:390:15:40

the offices of Grattan Estates and got the e-mail from them. Can we

0:15:400:15:40

got the e-mail from them. Can we speak

0:15:400:15:40

got the e-mail from them. Can we speak to

0:15:400:15:40

got the e-mail from them. Can we speak to your

0:15:400:15:41

got the e-mail from them. Can we speak to your manager?

0:15:410:15:41

got the e-mail from them. Can we speak to your manager? This

0:15:410:15:41

got the e-mail from them. Can we speak to your manager? This isn't

0:15:410:15:42

speak to your manager? This isn't going

0:15:420:15:42

speak to your manager? This isn't going anywhere?

0:15:420:15:44

speak to your manager? This isn't going anywhere? Do

0:15:440:15:44

speak to your manager? This isn't going anywhere? Do you

0:15:440:15:44

speak to your manager? This isn't going anywhere? Do you have

0:15:440:15:44

speak to your manager? This isn't going anywhere? Do you have a

0:15:440:15:44

going anywhere? Do you have a manager?

0:15:440:15:50

We

0:15:540:15:54

We will

0:15:540:15:55

We will come

0:15:550:15:55

We will come back

0:15:550:15:55

We will come back another

0:15:550:15:55

We will come back another time

0:15:550:15:56

We will come back another time when

0:15:560:15:56

We will come back another time when your

0:15:560:15:56

We will come back another time when your manager

0:15:560:15:56

We will come back another time when your manager is

0:15:560:15:56

We will come back another time when your manager is there.

0:15:560:16:05

We will come back another time when your manager is there. Also

0:16:050:16:09

We will come back another time when your manager is there. Also known

0:16:090:16:10

We will come back another time when your manager is there. Also known as

0:16:100:16:10

your manager is there. Also known as Mustafa

0:16:100:16:10

your manager is there. Also known as Mustafa Shahnawaz,

0:16:100:16:10

your manager is there. Also known as Mustafa Shahnawaz, your

0:16:100:16:10

your manager is there. Also known as Mustafa Shahnawaz, your mate

0:16:100:16:11

your manager is there. Also known as Mustafa Shahnawaz, your mate their!

0:16:110:16:12

Mustafa Shahnawaz, your mate their! It

0:16:120:16:13

Mustafa Shahnawaz, your mate their! It won't

0:16:130:16:15

Mustafa Shahnawaz, your mate their! It won't surprise

0:16:150:16:15

Mustafa Shahnawaz, your mate their! It won't surprise you

0:16:150:16:15

Mustafa Shahnawaz, your mate their! It won't surprise you to

0:16:150:16:16

Mustafa Shahnawaz, your mate their! It won't surprise you to know

0:16:160:16:16

Mustafa Shahnawaz, your mate their! It won't surprise you to know that

0:16:160:16:16

It won't surprise you to know that there

0:16:160:16:16

It won't surprise you to know that there is no

0:16:160:16:17

It won't surprise you to know that there is no one

0:16:170:16:17

It won't surprise you to know that there is no one called

0:16:170:16:17

It won't surprise you to know that there is no one called Sam.

0:16:170:16:17

It won't surprise you to know that there is no one called Sam. He

0:16:170:16:18

there is no one called Sam. He doesn't

0:16:180:16:18

there is no one called Sam. He doesn't exist.

0:16:180:16:20

there is no one called Sam. He doesn't exist. But

0:16:200:16:21

there is no one called Sam. He doesn't exist. But Mustafa

0:16:210:16:21

there is no one called Sam. He doesn't exist. But Mustafa Shahnawaz

0:16:210:16:21

doesn't exist. But Mustafa Shahnawaz does.

0:16:210:16:23

doesn't exist. But Mustafa Shahnawaz does. Buckle

0:16:230:16:24

doesn't exist. But Mustafa Shahnawaz does. Buckle up!

0:16:240:16:27

does. Buckle up! It

0:16:270:16:27

does. Buckle up! It is

0:16:270:16:28

does. Buckle up! It is time

0:16:280:16:28

does. Buckle up! It is time to

0:16:280:16:28

does. Buckle up! It is time to get

0:16:280:16:28

does. Buckle up! It is time to get on

0:16:280:16:29

does. Buckle up! It is time to get on the

0:16:290:16:29

does. Buckle up! It is time to get on the bottom

0:16:290:16:29

does. Buckle up! It is time to get on the bottom rung

0:16:290:16:29

It is time to get on the bottom rung of

0:16:290:16:30

It is time to get on the bottom rung of the

0:16:300:16:30

It is time to get on the bottom rung of the latter

0:16:300:16:30

It is time to get on the bottom rung of the latter is

0:16:300:16:30

It is time to get on the bottom rung of the latter is take

0:16:300:16:31

It is time to get on the bottom rung of the latter is take a

0:16:310:16:31

It is time to get on the bottom rung of the latter is take a closer

0:16:310:16:31

It is time to get on the bottom rung of the latter is take a closer look

0:16:310:16:31

of the latter is take a closer look at

0:16:310:16:31

of the latter is take a closer look at the

0:16:310:16:32

of the latter is take a closer look at the Grattan

0:16:320:16:32

of the latter is take a closer look at the Grattan Estates

0:16:320:16:32

of the latter is take a closer look at the Grattan Estates portfolio.

0:16:320:16:34

at the Grattan Estates portfolio. Keep

0:16:340:16:34

at the Grattan Estates portfolio. Keep your

0:16:340:16:35

at the Grattan Estates portfolio. Keep your interest

0:16:350:16:35

at the Grattan Estates portfolio. Keep your interest rates

0:16:350:16:35

at the Grattan Estates portfolio. Keep your interest rates up.

0:16:350:16:36

at the Grattan Estates portfolio. Keep your interest rates up. We

0:16:360:16:36

at the Grattan Estates portfolio. Keep your interest rates up. We will

0:16:360:16:37

Keep your interest rates up. We will be

0:16:370:16:37

Keep your interest rates up. We will be exchanging

0:16:370:16:37

Keep your interest rates up. We will be exchanging contracts

0:16:370:16:37

Keep your interest rates up. We will be exchanging contracts shortly.

0:16:370:16:39

be exchanging contracts shortly. Annie,

0:16:390:16:39

be exchanging contracts shortly. Annie, have

0:16:390:16:40

be exchanging contracts shortly. Annie, have you

0:16:400:16:40

be exchanging contracts shortly. Annie, have you ever

0:16:400:16:40

be exchanging contracts shortly. Annie, have you ever been

0:16:400:16:40

be exchanging contracts shortly. Annie, have you ever been to

0:16:400:16:40

be exchanging contracts shortly. Annie, have you ever been to a

0:16:400:16:41

be exchanging contracts shortly. Annie, have you ever been to a theme

0:16:410:16:41

Annie, have you ever been to a theme park?

0:16:410:16:42

Annie, have you ever been to a theme park? I

0:16:420:16:42

Annie, have you ever been to a theme park? I am

0:16:420:16:42

Annie, have you ever been to a theme park? I am never

0:16:420:16:42

Annie, have you ever been to a theme park? I am never out

0:16:420:16:43

Annie, have you ever been to a theme park? I am never out of

0:16:430:16:43

Annie, have you ever been to a theme park? I am never out of them.

0:16:430:16:45

Annie, have you ever been to a theme park? I am never out of them. I

0:16:450:16:46

park? I am never out of them. I might

0:16:460:16:46

park? I am never out of them. I might have

0:16:460:16:46

park? I am never out of them. I might have a

0:16:460:16:47

park? I am never out of them. I might have a suggestion

0:16:470:16:47

park? I am never out of them. I might have a suggestion for

0:16:470:16:47

park? I am never out of them. I might have a suggestion for you

0:16:470:16:47

park? I am never out of them. I might have a suggestion for you and

0:16:470:16:47

might have a suggestion for you and your

0:16:470:16:48

might have a suggestion for you and your grandchildren.

0:16:480:16:50

might have a suggestion for you and your grandchildren. Chessington

0:16:500:16:50

your grandchildren. Chessington World

0:16:500:16:50

your grandchildren. Chessington World of

0:16:500:16:50

your grandchildren. Chessington World of Adventures.

0:16:500:16:53

your grandchildren. Chessington World of Adventures. It

0:16:530:16:53

your grandchildren. Chessington World of Adventures. It sells

0:16:530:16:54

your grandchildren. Chessington World of Adventures. It sells itself

0:16:540:16:55

World of Adventures. It sells itself as

0:16:550:16:55

World of Adventures. It sells itself as a

0:16:550:16:55

World of Adventures. It sells itself as a children's

0:16:550:16:55

World of Adventures. It sells itself as a children's attraction,

0:16:550:16:56

as a children's attraction, promising

0:16:560:16:56

as a children's attraction, promising a

0:16:560:16:56

as a children's attraction, promising a fun

0:16:560:16:56

as a children's attraction, promising a fun day

0:16:560:16:56

as a children's attraction, promising a fun day out

0:16:560:16:57

as a children's attraction, promising a fun day out for

0:16:570:16:57

as a children's attraction, promising a fun day out for the

0:16:570:16:57

promising a fun day out for the whole

0:16:570:16:57

promising a fun day out for the whole family.

0:16:570:16:59

promising a fun day out for the whole family. If

0:16:590:16:59

promising a fun day out for the whole family. If you

0:16:590:16:59

promising a fun day out for the whole family. If you book

0:16:590:16:59

promising a fun day out for the whole family. If you book online

0:16:590:17:00

promising a fun day out for the whole family. If you book online for

0:17:000:17:00

whole family. If you book online for an

0:17:000:17:00

whole family. If you book online for an adult

0:17:000:17:00

whole family. If you book online for an adult and

0:17:000:17:00

whole family. If you book online for an adult and child,

0:17:000:17:02

whole family. If you book online for an adult and child, the

0:17:020:17:03

whole family. If you book online for an adult and child, the price

0:17:030:17:03

whole family. If you book online for an adult and child, the price you

0:17:030:17:03

an adult and child, the price you pay

0:17:030:17:03

an adult and child, the price you pay depends

0:17:030:17:03

an adult and child, the price you pay depends on

0:17:030:17:03

an adult and child, the price you pay depends on who

0:17:030:17:04

an adult and child, the price you pay depends on who that

0:17:040:17:04

an adult and child, the price you pay depends on who that adult is.

0:17:040:17:06

an adult and child, the price you pay depends on who that adult is. I

0:17:060:17:06

pay depends on who that adult is. I have

0:17:060:17:07

pay depends on who that adult is. I have brought

0:17:070:17:07

pay depends on who that adult is. I have brought in

0:17:070:17:07

pay depends on who that adult is. I have brought in some

0:17:070:17:07

pay depends on who that adult is. I have brought in some friends

0:17:070:17:08

pay depends on who that adult is. I have brought in some friends to

0:17:080:17:08

pay depends on who that adult is. I have brought in some friends to help

0:17:080:17:08

have brought in some friends to help me

0:17:080:17:08

have brought in some friends to help me explain.

0:17:080:17:09

have brought in some friends to help me explain. We

0:17:090:17:09

have brought in some friends to help me explain. We went

0:17:090:17:10

have brought in some friends to help me explain. We went online

0:17:100:17:10

have brought in some friends to help me explain. We went online to

0:17:100:17:11

have brought in some friends to help me explain. We went online to price

0:17:110:17:11

me explain. We went online to price up

0:17:110:17:13

me explain. We went online to price up various

0:17:130:17:13

me explain. We went online to price up various ticket

0:17:130:17:14

me explain. We went online to price up various ticket combinations

0:17:140:17:15

me explain. We went online to price up various ticket combinations for

0:17:150:17:15

up various ticket combinations for next

0:17:150:17:15

up various ticket combinations for next Saturday,

0:17:150:17:15

up various ticket combinations for next Saturday, September

0:17:150:17:15

up various ticket combinations for next Saturday, September 21.

0:17:150:17:18

up various ticket combinations for next Saturday, September 21. There

0:17:180:17:18

next Saturday, September 21. There are

0:17:180:17:18

next Saturday, September 21. There are four

0:17:180:17:18

next Saturday, September 21. There are four different

0:17:180:17:19

next Saturday, September 21. There are four different types

0:17:190:17:19

next Saturday, September 21. There are four different types of

0:17:190:17:19

next Saturday, September 21. There are four different types of adult

0:17:190:17:19

are four different types of adult ticket

0:17:190:17:20

are four different types of adult ticket you

0:17:200:17:20

are four different types of adult ticket you can

0:17:200:17:20

are four different types of adult ticket you can buy.

0:17:200:17:23

are four different types of adult ticket you can buy. Mark

0:17:230:17:23

are four different types of adult ticket you can buy. Mark would

0:17:230:17:23

are four different types of adult ticket you can buy. Mark would buy

0:17:230:17:23

are four different types of adult ticket you can buy. Mark would buy a

0:17:230:17:23

ticket you can buy. Mark would buy a standard

0:17:230:17:24

ticket you can buy. Mark would buy a standard adult

0:17:240:17:24

ticket you can buy. Mark would buy a standard adult ticket,

0:17:240:17:27

ticket you can buy. Mark would buy a standard adult ticket, price

0:17:270:17:27

ticket you can buy. Mark would buy a standard adult ticket, price £32

0:17:270:17:27

ticket you can buy. Mark would buy a standard adult ticket, price £32 40.

0:17:270:17:31

standard adult ticket, price £32 40. Jamie

0:17:310:17:31

standard adult ticket, price £32 40. Jamie here

0:17:310:17:31

standard adult ticket, price £32 40. Jamie here is

0:17:310:17:31

standard adult ticket, price £32 40. Jamie here is a

0:17:310:17:31

standard adult ticket, price £32 40. Jamie here is a very

0:17:310:17:32

standard adult ticket, price £32 40. Jamie here is a very well-dressed

0:17:320:17:32

Jamie here is a very well-dressed student.

0:17:320:17:34

Jamie here is a very well-dressed student. He

0:17:340:17:34

Jamie here is a very well-dressed student. He gets

0:17:340:17:34

Jamie here is a very well-dressed student. He gets a

0:17:340:17:35

Jamie here is a very well-dressed student. He gets a student

0:17:350:17:35

Jamie here is a very well-dressed student. He gets a student discount,

0:17:350:17:37

student. He gets a student discount, £26

0:17:370:17:37

student. He gets a student discount, £26 ten.

0:17:370:17:41

Sam

0:17:450:17:45

Sam is

0:17:450:17:45

Sam is a

0:17:450:17:48

Sam is a former

0:17:480:17:48

Sam is a former international

0:17:480:17:48

Sam is a former international wheelchair

0:17:480:17:48

Sam is a former international wheelchair tennis

0:17:480:17:48

Sam is a former international wheelchair tennis player.

0:17:480:17:53

Sam is a former international wheelchair tennis player. Her

0:17:530:17:53

Sam is a former international wheelchair tennis player. Her ticket

0:17:530:17:53

wheelchair tennis player. Her ticket is

0:17:530:17:53

wheelchair tennis player. Her ticket is £32

0:17:530:17:53

wheelchair tennis player. Her ticket is £32 50.

0:17:530:17:55

wheelchair tennis player. Her ticket is £32 50. And

0:17:550:17:56

wheelchair tennis player. Her ticket is £32 50. And there

0:17:560:17:57

wheelchair tennis player. Her ticket is £32 50. And there is

0:17:570:17:57

wheelchair tennis player. Her ticket is £32 50. And there is one

0:17:570:17:57

wheelchair tennis player. Her ticket is £32 50. And there is one more

0:17:570:17:57

is £32 50. And there is one more category,

0:17:570:17:57

is £32 50. And there is one more category, a

0:17:570:17:58

is £32 50. And there is one more category, a senior

0:17:580:17:58

is £32 50. And there is one more category, a senior citizen.

0:17:580:18:03

is £32 50. And there is one more category, a senior citizen. Only

0:18:030:18:03

category, a senior citizen. Only just

0:18:030:18:04

category, a senior citizen. Only just a

0:18:040:18:04

category, a senior citizen. Only just a pensioner,

0:18:040:18:04

category, a senior citizen. Only just a pensioner, so

0:18:040:18:04

category, a senior citizen. Only just a pensioner, so I

0:18:040:18:04

category, a senior citizen. Only just a pensioner, so I hear.

0:18:040:18:05

category, a senior citizen. Only just a pensioner, so I hear. Just!

0:18:050:18:11

just a pensioner, so I hear. Just! So,

0:18:110:18:11

just a pensioner, so I hear. Just! So, the

0:18:110:18:12

just a pensioner, so I hear. Just! So, the student

0:18:120:18:12

just a pensioner, so I hear. Just! So, the student and

0:18:120:18:13

just a pensioner, so I hear. Just! So, the student and the

0:18:130:18:13

just a pensioner, so I hear. Just! So, the student and the senior

0:18:130:18:13

So, the student and the senior citizen

0:18:130:18:13

So, the student and the senior citizen gets

0:18:130:18:14

So, the student and the senior citizen gets discounts,

0:18:140:18:14

So, the student and the senior citizen gets discounts, and

0:18:140:18:14

So, the student and the senior citizen gets discounts, and that

0:18:140:18:15

citizen gets discounts, and that all makes

0:18:150:18:15

citizen gets discounts, and that all makes sense,

0:18:150:18:15

citizen gets discounts, and that all makes sense, right?

0:18:150:18:17

citizen gets discounts, and that all makes sense, right? But

0:18:170:18:18

citizen gets discounts, and that all makes sense, right? But look

0:18:180:18:18

citizen gets discounts, and that all makes sense, right? But look what

0:18:180:18:18

makes sense, right? But look what happens

0:18:180:18:18

makes sense, right? But look what happens when

0:18:180:18:18

makes sense, right? But look what happens when you

0:18:180:18:19

makes sense, right? But look what happens when you all

0:18:190:18:19

makes sense, right? But look what happens when you all take

0:18:190:18:19

makes sense, right? But look what happens when you all take a

0:18:190:18:19

makes sense, right? But look what happens when you all take a child.

0:18:190:18:20

happens when you all take a child. Exactly

0:18:200:18:20

happens when you all take a child. Exactly the

0:18:200:18:20

happens when you all take a child. Exactly the same

0:18:200:18:21

happens when you all take a child. Exactly the same child.

0:18:210:18:23

happens when you all take a child. Exactly the same child. What

0:18:230:18:23

happens when you all take a child. Exactly the same child. What I

0:18:230:18:24

happens when you all take a child. Exactly the same child. What I need

0:18:240:18:25

Exactly the same child. What I need now

0:18:250:18:25

Exactly the same child. What I need now are

0:18:250:18:25

Exactly the same child. What I need now are four

0:18:250:18:25

Exactly the same child. What I need now are four identical

0:18:250:18:25

Exactly the same child. What I need now are four identical kids.

0:18:250:18:26

Exactly the same child. What I need now are four identical kids. And

0:18:260:18:26

now are four identical kids. And here

0:18:260:18:26

now are four identical kids. And here we

0:18:260:18:27

now are four identical kids. And here we have

0:18:270:18:27

now are four identical kids. And here we have the!

0:18:270:18:28

now are four identical kids. And here we have the! Don't

0:18:280:18:29

now are four identical kids. And here we have the! Don't they

0:18:290:18:29

now are four identical kids. And here we have the! Don't they look

0:18:290:18:29

here we have the! Don't they look lovely.

0:18:290:18:32

here we have the! Don't they look lovely. Meet

0:18:320:18:32

here we have the! Don't they look lovely. Meet Holly,

0:18:320:18:33

here we have the! Don't they look lovely. Meet Holly, Jessica,

0:18:330:18:34

here we have the! Don't they look lovely. Meet Holly, Jessica, Ellie

0:18:340:18:35

lovely. Meet Holly, Jessica, Ellie and

0:18:350:18:35

lovely. Meet Holly, Jessica, Ellie and Georgina,

0:18:350:18:35

lovely. Meet Holly, Jessica, Ellie and Georgina, identical

0:18:350:18:35

lovely. Meet Holly, Jessica, Ellie and Georgina, identical quadruplets.

0:18:350:18:41

and Georgina, identical quadruplets. Booking

0:18:410:18:41

and Georgina, identical quadruplets. Booking online,

0:18:410:18:41

and Georgina, identical quadruplets. Booking online, the

0:18:410:18:42

and Georgina, identical quadruplets. Booking online, the cost

0:18:420:18:42

and Georgina, identical quadruplets. Booking online, the cost of a

0:18:420:18:42

Booking online, the cost of a standard

0:18:420:18:42

Booking online, the cost of a standard adult

0:18:420:18:43

Booking online, the cost of a standard adult ticket

0:18:430:18:43

Booking online, the cost of a standard adult ticket and

0:18:430:18:43

Booking online, the cost of a standard adult ticket and a

0:18:430:18:43

Booking online, the cost of a standard adult ticket and a child

0:18:430:18:44

standard adult ticket and a child is:

0:18:440:18:45

If

0:18:530:18:54

If student

0:18:540:18:56

If student Jamie

0:18:560:18:57

If student Jamie took

0:18:570:18:57

If student Jamie took a

0:18:570:18:57

If student Jamie took a child,

0:18:570:18:57

If student Jamie took a child, he

0:18:570:18:57

If student Jamie took a child, he would

0:18:570:18:58

If student Jamie took a child, he would have

0:18:580:18:58

If student Jamie took a child, he would have to

0:18:580:18:58

If student Jamie took a child, he would have to pay

0:18:580:18:58

If student Jamie took a child, he would have to pay £52

0:18:580:18:59

If student Jamie took a child, he would have to pay £52 20.

0:18:590:19:01

If student Jamie took a child, he would have to pay £52 20. That

0:19:010:19:03

If student Jamie took a child, he would have to pay £52 20. That is

0:19:030:19:03

If student Jamie took a child, he would have to pay £52 20. That is £7

0:19:030:19:03

would have to pay £52 20. That is £7 more

0:19:030:19:03

would have to pay £52 20. That is £7 more expensive.

0:19:030:19:06

would have to pay £52 20. That is £7 more expensive. When

0:19:060:19:06

would have to pay £52 20. That is £7 more expensive. When if

0:19:060:19:06

would have to pay £52 20. That is £7 more expensive. When if he

0:19:060:19:06

would have to pay £52 20. That is £7 more expensive. When if he goes

0:19:060:19:07

would have to pay £52 20. That is £7 more expensive. When if he goes on

0:19:070:19:07

more expensive. When if he goes on his

0:19:070:19:07

more expensive. When if he goes on his own,

0:19:070:19:08

more expensive. When if he goes on his own, it

0:19:080:19:08

more expensive. When if he goes on his own, it costs

0:19:080:19:08

more expensive. When if he goes on his own, it costs in

0:19:080:19:08

more expensive. When if he goes on his own, it costs in less

0:19:080:19:08

more expensive. When if he goes on his own, it costs in less than

0:19:080:19:09

more expensive. When if he goes on his own, it costs in less than a

0:19:090:19:09

his own, it costs in less than a normal

0:19:090:19:09

his own, it costs in less than a normal adult.

0:19:090:19:10

his own, it costs in less than a normal adult. And

0:19:100:19:10

his own, it costs in less than a normal adult. And what

0:19:100:19:11

his own, it costs in less than a normal adult. And what about

0:19:110:19:11

his own, it costs in less than a normal adult. And what about you

0:19:110:19:11

his own, it costs in less than a normal adult. And what about you as

0:19:110:19:11

normal adult. And what about you as a

0:19:110:19:12

normal adult. And what about you as a senior

0:19:120:19:12

normal adult. And what about you as a senior citizen?

0:19:120:19:13

normal adult. And what about you as a senior citizen? How

0:19:130:19:13

normal adult. And what about you as a senior citizen? How much

0:19:130:19:13

normal adult. And what about you as a senior citizen? How much is

0:19:130:19:14

normal adult. And what about you as a senior citizen? How much is it

0:19:140:19:14

a senior citizen? How much is it down

0:19:140:19:14

a senior citizen? How much is it down the

0:19:140:19:14

a senior citizen? How much is it down the end?

0:19:140:19:15

That

0:19:210:19:21

That is

0:19:210:19:21

That is shocking!

0:19:210:19:24

That is shocking! So

0:19:240:19:25

That is shocking! So I

0:19:250:19:25

That is shocking! So I pay

0:19:250:19:25

That is shocking! So I pay more

0:19:250:19:25

That is shocking! So I pay more to

0:19:250:19:25

That is shocking! So I pay more to take

0:19:250:19:26

That is shocking! So I pay more to take a

0:19:260:19:26

That is shocking! So I pay more to take a child

0:19:260:19:26

That is shocking! So I pay more to take a child because

0:19:260:19:26

That is shocking! So I pay more to take a child because I'm

0:19:260:19:26

That is shocking! So I pay more to take a child because I'm old?

0:19:260:19:28

That is shocking! So I pay more to take a child because I'm old? And

0:19:280:19:28

That is shocking! So I pay more to take a child because I'm old? And it

0:19:280:19:29

take a child because I'm old? And it does

0:19:290:19:29

take a child because I'm old? And it does get

0:19:290:19:30

take a child because I'm old? And it does get worse,

0:19:300:19:30

take a child because I'm old? And it does get worse, because

0:19:300:19:30

take a child because I'm old? And it does get worse, because it

0:19:300:19:30

take a child because I'm old? And it does get worse, because it is

0:19:300:19:30

take a child because I'm old? And it does get worse, because it is more

0:19:300:19:31

does get worse, because it is more to

0:19:310:19:31

does get worse, because it is more to book

0:19:310:19:31

does get worse, because it is more to book a

0:19:310:19:31

does get worse, because it is more to book a ticket

0:19:310:19:31

does get worse, because it is more to book a ticket for

0:19:310:19:32

does get worse, because it is more to book a ticket for a

0:19:320:19:32

does get worse, because it is more to book a ticket for a child

0:19:320:19:32

does get worse, because it is more to book a ticket for a child and

0:19:320:19:32

does get worse, because it is more to book a ticket for a child and a

0:19:320:19:33

to book a ticket for a child and a disabled

0:19:330:19:33

to book a ticket for a child and a disabled adults.

0:19:330:19:33

to book a ticket for a child and a disabled adults. How

0:19:330:19:33

to book a ticket for a child and a disabled adults. How much

0:19:330:19:33

to book a ticket for a child and a disabled adults. How much is

0:19:330:19:34

to book a ticket for a child and a disabled adults. How much is it

0:19:340:19:34

disabled adults. How much is it their?

0:19:340:19:36

£58

0:19:390:19:40

£58 50.

0:19:400:19:43

£58 50. £13

0:19:430:19:43

£58 50. £13 more

0:19:430:19:44

£58 50. £13 more than

0:19:440:19:44

£58 50. £13 more than a

0:19:440:19:44

£58 50. £13 more than a standard

0:19:440:19:45

£58 50. £13 more than a standard adult

0:19:450:19:45

£58 50. £13 more than a standard adult ticket

0:19:450:19:45

£58 50. £13 more than a standard adult ticket and

0:19:450:19:45

£58 50. £13 more than a standard adult ticket and a

0:19:450:19:45

£58 50. £13 more than a standard adult ticket and a child

0:19:450:19:46

£58 50. £13 more than a standard adult ticket and a child ticket.

0:19:460:19:47

adult ticket and a child ticket. That

0:19:470:19:47

adult ticket and a child ticket. That is

0:19:470:19:48

adult ticket and a child ticket. That is not

0:19:480:19:48

adult ticket and a child ticket. That is not at

0:19:480:19:48

adult ticket and a child ticket. That is not at all

0:19:480:19:48

adult ticket and a child ticket. That is not at all fair

0:19:480:19:48

adult ticket and a child ticket. That is not at all fair for

0:19:480:19:49

adult ticket and a child ticket. That is not at all fair for Sam

0:19:490:19:49

adult ticket and a child ticket. That is not at all fair for Sam or

0:19:490:19:49

That is not at all fair for Sam or me.

0:19:490:19:51

That is not at all fair for Sam or me. What

0:19:510:19:53

That is not at all fair for Sam or me. What have

0:19:530:19:53

That is not at all fair for Sam or me. What have Chessington

0:19:530:19:53

That is not at all fair for Sam or me. What have Chessington World

0:19:530:19:53

That is not at all fair for Sam or me. What have Chessington World of

0:19:530:19:54

me. What have Chessington World of Adventures

0:19:540:19:54

me. What have Chessington World of Adventures got

0:19:540:19:54

me. What have Chessington World of Adventures got to

0:19:540:19:54

me. What have Chessington World of Adventures got to say

0:19:540:19:55

me. What have Chessington World of Adventures got to say for

0:19:550:19:55

Adventures got to say for themselves?

0:19:550:19:57

Adventures got to say for themselves? Merlin,

0:19:570:19:58

Adventures got to say for themselves? Merlin, the

0:19:580:20:00

Adventures got to say for themselves? Merlin, the Kompany

0:20:000:20:00

themselves? Merlin, the Kompany responsible,

0:20:000:20:00

themselves? Merlin, the Kompany responsible, said

0:20:000:20:00

themselves? Merlin, the Kompany responsible, said that

0:20:000:20:07

themselves? Merlin, the Kompany responsible, said that adults

0:20:070:20:07

themselves? Merlin, the Kompany responsible, said that adults are

0:20:070:20:07

responsible, said that adults are automatically

0:20:070:20:15

responsible, said that adults are automatically offered

0:20:150:20:15

responsible, said that adults are automatically offered a

0:20:150:20:16

responsible, said that adults are automatically offered a 45%

0:20:160:20:16

automatically offered a 45% discount.

0:20:160:20:19

automatically offered a 45% discount. Chessington

0:20:190:20:19

automatically offered a 45% discount. Chessington so

0:20:190:20:20

automatically offered a 45% discount. Chessington so that

0:20:200:20:20

automatically offered a 45% discount. Chessington so that the

0:20:200:20:20

discount. Chessington so that the ticket

0:20:200:20:21

discount. Chessington so that the ticket prices

0:20:210:20:21

discount. Chessington so that the ticket prices complicated

0:20:210:20:22

discount. Chessington so that the ticket prices complicated by the

0:20:220:20:22

ticket prices complicated by the offer

0:20:220:20:22

ticket prices complicated by the offer of

0:20:220:20:22

ticket prices complicated by the offer of a

0:20:220:20:23

ticket prices complicated by the offer of a freak

0:20:230:20:23

ticket prices complicated by the offer of a freak Eire,

0:20:230:20:23

ticket prices complicated by the offer of a freak Eire, which

0:20:230:20:23

ticket prices complicated by the offer of a freak Eire, which means

0:20:230:20:23

offer of a freak Eire, which means they

0:20:230:20:24

offer of a freak Eire, which means they can't

0:20:240:20:24

offer of a freak Eire, which means they can't semantically

0:20:240:20:24

offer of a freak Eire, which means they can't semantically have

0:20:240:20:25

offer of a freak Eire, which means they can't semantically have the

0:20:250:20:26

they can't semantically have the same

0:20:260:20:30

they can't semantically have the same --

0:20:300:20:30

they can't semantically have the same -- a

0:20:300:20:33

they can't semantically have the same -- a free

0:20:330:20:33

they can't semantically have the same -- a free carer,

0:20:330:20:34

they can't semantically have the same -- a free carer, which

0:20:340:20:34

they can't semantically have the same -- a free carer, which means

0:20:340:20:34

same -- a free carer, which means they

0:20:340:20:35

same -- a free carer, which means they can't

0:20:350:20:35

same -- a free carer, which means they can't automatically

0:20:350:20:35

same -- a free carer, which means they can't automatically have

0:20:350:20:35

same -- a free carer, which means they can't automatically have the

0:20:350:20:36

they can't automatically have the same

0:20:360:20:36

they can't automatically have the same discount.

0:20:360:20:39

same discount. The

0:20:390:20:40

same discount. The big

0:20:400:20:40

same discount. The big six,

0:20:400:20:43

same discount. The big six, the

0:20:430:20:44

same discount. The big six, the companies

0:20:440:20:44

same discount. The big six, the companies who

0:20:440:20:44

same discount. The big six, the companies who run

0:20:440:20:45

The big six, the companies who run gas

0:20:450:20:45

The big six, the companies who run gas and

0:20:450:20:45

The big six, the companies who run gas and electricity

0:20:450:20:45

The big six, the companies who run gas and electricity in

0:20:450:20:45

The big six, the companies who run gas and electricity in the

0:20:450:20:45

The big six, the companies who run gas and electricity in the UK.

0:20:450:20:46

The big six, the companies who run gas and electricity in the UK. It

0:20:460:20:46

The big six, the companies who run gas and electricity in the UK. It is

0:20:460:20:47

gas and electricity in the UK. It is not

0:20:470:20:47

gas and electricity in the UK. It is not unreasonable

0:20:470:20:47

gas and electricity in the UK. It is not unreasonable to

0:20:470:20:49

gas and electricity in the UK. It is not unreasonable to this

0:20:490:20:49

gas and electricity in the UK. It is not unreasonable to this expect

0:20:490:20:49

gas and electricity in the UK. It is not unreasonable to this expect high

0:20:490:20:50

not unreasonable to this expect high standards

0:20:500:20:50

not unreasonable to this expect high standards of

0:20:500:20:50

not unreasonable to this expect high standards of customer

0:20:500:20:50

not unreasonable to this expect high standards of customer service.

0:20:500:20:51

not unreasonable to this expect high standards of customer service. But

0:20:510:20:51

standards of customer service. But watch

0:20:510:20:52

standards of customer service. But watch out.

0:20:520:20:55

watch out. One

0:20:550:20:55

watch out. One in

0:20:550:20:56

watch out. One in ten

0:20:560:20:56

watch out. One in ten of

0:20:560:20:56

watch out. One in ten of you

0:20:560:20:56

watch out. One in ten of you might

0:20:560:20:57

watch out. One in ten of you might depend

0:20:570:20:57

watch out. One in ten of you might depend on

0:20:570:20:58

One in ten of you might depend on nPower

0:20:580:20:58

One in ten of you might depend on nPower to

0:20:580:20:59

One in ten of you might depend on nPower to provide

0:20:590:20:59

One in ten of you might depend on nPower to provide your

0:20:590:20:59

One in ten of you might depend on nPower to provide your electricity

0:20:590:20:59

nPower to provide your electricity or

0:20:590:20:59

nPower to provide your electricity or gas.

0:20:590:21:01

nPower to provide your electricity or gas. But

0:21:010:21:02

nPower to provide your electricity or gas. But it

0:21:020:21:02

nPower to provide your electricity or gas. But it appears

0:21:020:21:02

nPower to provide your electricity or gas. But it appears you

0:21:020:21:02

nPower to provide your electricity or gas. But it appears you can't

0:21:020:21:03

or gas. But it appears you can't always

0:21:030:21:03

or gas. But it appears you can't always depend

0:21:030:21:03

or gas. But it appears you can't always depend on

0:21:030:21:03

or gas. But it appears you can't always depend on them

0:21:030:21:04

or gas. But it appears you can't always depend on them to

0:21:040:21:04

or gas. But it appears you can't always depend on them to show

0:21:040:21:04

or gas. But it appears you can't always depend on them to show you

0:21:040:21:04

always depend on them to show you any

0:21:040:21:04

always depend on them to show you any courtesy.

0:21:040:21:05

always depend on them to show you any courtesy. It

0:21:050:21:09

always depend on them to show you any courtesy. It seems

0:21:090:21:09

always depend on them to show you any courtesy. It seems that

0:21:090:21:10

always depend on them to show you any courtesy. It seems that is

0:21:100:21:10

any courtesy. It seems that is spending

0:21:100:21:10

any courtesy. It seems that is spending a

0:21:100:21:10

any courtesy. It seems that is spending a lot

0:21:100:21:14

any courtesy. It seems that is spending a lot of

0:21:140:21:14

any courtesy. It seems that is spending a lot of energy

0:21:140:21:14

any courtesy. It seems that is spending a lot of energy abusing

0:21:140:21:14

any courtesy. It seems that is spending a lot of energy abusing its

0:21:140:21:14

spending a lot of energy abusing its power.

0:21:140:21:17

spending a lot of energy abusing its power. It

0:21:170:21:17

spending a lot of energy abusing its power. It involves

0:21:170:21:18

spending a lot of energy abusing its power. It involves bullying

0:21:180:21:18

spending a lot of energy abusing its power. It involves bullying tactics,

0:21:180:21:18

power. It involves bullying tactics, extreme

0:21:180:21:19

power. It involves bullying tactics, extreme heavy

0:21:190:21:19

power. It involves bullying tactics, extreme heavy handedness

0:21:190:21:19

power. It involves bullying tactics, extreme heavy handedness and

0:21:190:21:19

power. It involves bullying tactics, extreme heavy handedness and a

0:21:190:21:20

extreme heavy handedness and a lack of

0:21:200:21:20

extreme heavy handedness and a lack of respect

0:21:200:21:20

extreme heavy handedness and a lack of respect for

0:21:200:21:21

extreme heavy handedness and a lack of respect for customers.

0:21:210:21:23

extreme heavy handedness and a lack of respect for customers. That

0:21:230:21:23

extreme heavy handedness and a lack of respect for customers. That is

0:21:230:21:23

of respect for customers. That is certainly

0:21:230:21:23

of respect for customers. That is certainly what

0:21:230:21:23

of respect for customers. That is certainly what Steve

0:21:230:21:24

of respect for customers. That is certainly what Steve Cooper

0:21:240:21:24

of respect for customers. That is certainly what Steve Cooper thinks.

0:21:240:21:25

certainly what Steve Cooper thinks. He

0:21:250:21:25

certainly what Steve Cooper thinks. He received

0:21:250:21:25

certainly what Steve Cooper thinks. He received this

0:21:250:21:26

certainly what Steve Cooper thinks. He received this letter

0:21:260:21:26

certainly what Steve Cooper thinks. He received this letter from

0:21:260:21:26

certainly what Steve Cooper thinks. He received this letter from them

0:21:260:21:26

He received this letter from them saying

0:21:260:21:27

He received this letter from them saying that

0:21:270:21:27

He received this letter from them saying that they

0:21:270:21:27

He received this letter from them saying that they needed

0:21:270:21:27

He received this letter from them saying that they needed to

0:21:270:21:28

He received this letter from them saying that they needed to carry

0:21:280:21:28

He received this letter from them saying that they needed to carry out

0:21:280:21:29

saying that they needed to carry out safety

0:21:290:21:29

saying that they needed to carry out safety check

0:21:290:21:29

saying that they needed to carry out safety check on

0:21:290:21:29

saying that they needed to carry out safety check on his

0:21:290:21:29

saying that they needed to carry out safety check on his gas

0:21:290:21:30

saying that they needed to carry out safety check on his gas meter.

0:21:300:21:31

saying that they needed to carry out safety check on his gas meter. The

0:21:310:21:32

safety check on his gas meter. The letter

0:21:320:21:32

safety check on his gas meter. The letter claimed

0:21:320:21:33

safety check on his gas meter. The letter claimed they

0:21:330:21:33

safety check on his gas meter. The letter claimed they had

0:21:330:21:33

safety check on his gas meter. The letter claimed they had already

0:21:330:21:34

letter claimed they had already tried

0:21:340:21:34

letter claimed they had already tried several

0:21:340:21:34

letter claimed they had already tried several times

0:21:340:21:34

letter claimed they had already tried several times to

0:21:340:21:34

letter claimed they had already tried several times to contact

0:21:340:21:35

letter claimed they had already tried several times to contact him,

0:21:350:21:35

tried several times to contact him, and

0:21:350:21:35

tried several times to contact him, and that

0:21:350:21:36

tried several times to contact him, and that if

0:21:360:21:36

tried several times to contact him, and that if he

0:21:360:21:36

tried several times to contact him, and that if he didn't

0:21:360:21:36

tried several times to contact him, and that if he didn't respond

0:21:360:21:37

tried several times to contact him, and that if he didn't respond in

0:21:370:21:37

and that if he didn't respond in seven

0:21:370:21:37

and that if he didn't respond in seven days,

0:21:370:21:38

and that if he didn't respond in seven days, they

0:21:380:21:38

and that if he didn't respond in seven days, they may

0:21:380:21:38

and that if he didn't respond in seven days, they may apply

0:21:380:21:39

and that if he didn't respond in seven days, they may apply to

0:21:390:21:39

and that if he didn't respond in seven days, they may apply to court

0:21:390:21:39

seven days, they may apply to court for

0:21:390:21:39

seven days, they may apply to court for unwarranted

0:21:390:21:39

seven days, they may apply to court for unwarranted entry

0:21:390:21:41

seven days, they may apply to court for unwarranted entry --

0:21:410:21:42

seven days, they may apply to court for unwarranted entry -- a

0:21:420:21:42

seven days, they may apply to court for unwarranted entry -- a warrant

0:21:420:21:42

for unwarranted entry -- a warrant of

0:21:420:21:42

for unwarranted entry -- a warrant of entry.

0:21:420:21:45

for unwarranted entry -- a warrant of entry. I

0:21:450:21:46

for unwarranted entry -- a warrant of entry. I rang

0:21:460:21:46

for unwarranted entry -- a warrant of entry. I rang them

0:21:460:21:47

for unwarranted entry -- a warrant of entry. I rang them and

0:21:470:21:47

for unwarranted entry -- a warrant of entry. I rang them and said,

0:21:470:21:47

for unwarranted entry -- a warrant of entry. I rang them and said, why

0:21:470:21:47

of entry. I rang them and said, why are

0:21:470:21:47

of entry. I rang them and said, why are you

0:21:470:21:48

of entry. I rang them and said, why are you threatening

0:21:480:21:48

of entry. I rang them and said, why are you threatening court?

0:21:480:21:49

of entry. I rang them and said, why are you threatening court? I

0:21:490:21:49

of entry. I rang them and said, why are you threatening court? I have

0:21:490:21:49

are you threatening court? I have never

0:21:490:21:49

are you threatening court? I have never had

0:21:490:21:49

are you threatening court? I have never had any

0:21:490:21:50

are you threatening court? I have never had any correspondence

0:21:500:21:51

never had any correspondence from you.

0:21:510:21:53

never had any correspondence from you. What

0:21:530:21:54

never had any correspondence from you. What makes

0:21:540:21:54

never had any correspondence from you. What makes it

0:21:540:21:54

never had any correspondence from you. What makes it so

0:21:540:21:55

never had any correspondence from you. What makes it so baffling

0:21:550:21:55

never had any correspondence from you. What makes it so baffling is

0:21:550:21:55

you. What makes it so baffling is that

0:21:550:21:55

you. What makes it so baffling is that they

0:21:550:21:56

you. What makes it so baffling is that they don't

0:21:560:21:56

you. What makes it so baffling is that they don't need

0:21:560:21:56

you. What makes it so baffling is that they don't need to

0:21:560:21:56

you. What makes it so baffling is that they don't need to enter

0:21:560:21:57

you. What makes it so baffling is that they don't need to enter his

0:21:570:21:57

that they don't need to enter his home

0:21:570:21:58

that they don't need to enter his home to

0:21:580:21:58

that they don't need to enter his home to read

0:21:580:21:58

that they don't need to enter his home to read the

0:21:580:21:59

that they don't need to enter his home to read the meter,

0:21:590:21:59

that they don't need to enter his home to read the meter, because

0:21:590:21:59

that they don't need to enter his home to read the meter, because it

0:21:590:21:59

home to read the meter, because it is

0:21:590:22:00

home to read the meter, because it is unlocked

0:22:000:22:00

home to read the meter, because it is unlocked and

0:22:000:22:00

home to read the meter, because it is unlocked and outside

0:22:000:22:00

home to read the meter, because it is unlocked and outside his

0:22:000:22:01

home to read the meter, because it is unlocked and outside his front

0:22:010:22:01

is unlocked and outside his front door.

0:22:010:22:01

is unlocked and outside his front door. If

0:22:010:22:03

is unlocked and outside his front door. If I

0:22:030:22:04

is unlocked and outside his front door. If I was

0:22:040:22:04

is unlocked and outside his front door. If I was elderly

0:22:040:22:04

is unlocked and outside his front door. If I was elderly or

0:22:040:22:04

door. If I was elderly or vulnerable,

0:22:040:22:05

door. If I was elderly or vulnerable, it

0:22:050:22:05

door. If I was elderly or vulnerable, it could

0:22:050:22:05

door. If I was elderly or vulnerable, it could have

0:22:050:22:05

door. If I was elderly or vulnerable, it could have been

0:22:050:22:06

door. If I was elderly or vulnerable, it could have been very

0:22:060:22:06

vulnerable, it could have been very stressful.

0:22:060:22:07

vulnerable, it could have been very stressful. I

0:22:070:22:07

vulnerable, it could have been very stressful. I think

0:22:070:22:08

vulnerable, it could have been very stressful. I think it

0:22:080:22:08

vulnerable, it could have been very stressful. I think it is

0:22:080:22:08

vulnerable, it could have been very stressful. I think it is well

0:22:080:22:08

vulnerable, it could have been very stressful. I think it is well out

0:22:080:22:08

vulnerable, it could have been very stressful. I think it is well out of

0:22:080:22:09

stressful. I think it is well out of order.

0:22:090:22:11

stressful. I think it is well out of order. Steve

0:22:110:22:12

stressful. I think it is well out of order. Steve managed

0:22:120:22:12

stressful. I think it is well out of order. Steve managed to

0:22:120:22:12

stressful. I think it is well out of order. Steve managed to arrange

0:22:120:22:12

stressful. I think it is well out of order. Steve managed to arrange an

0:22:120:22:12

order. Steve managed to arrange an inspection

0:22:120:22:13

order. Steve managed to arrange an inspection before

0:22:130:22:13

order. Steve managed to arrange an inspection before the

0:22:130:22:15

order. Steve managed to arrange an inspection before the country

0:22:150:22:15

order. Steve managed to arrange an inspection before the country --

0:22:150:22:15

inspection before the country -- company

0:22:150:22:15

inspection before the country -- company decided

0:22:150:22:15

inspection before the country -- company decided to

0:22:150:22:16

inspection before the country -- company decided to enter his

0:22:160:22:16

company decided to enter his property.

0:22:160:22:19

company decided to enter his property. Roger

0:22:190:22:19

company decided to enter his property. Roger Smith

0:22:190:22:20

company decided to enter his property. Roger Smith received

0:22:200:22:20

company decided to enter his property. Roger Smith received a

0:22:200:22:20

property. Roger Smith received a similar

0:22:200:22:20

property. Roger Smith received a similar request

0:22:200:22:21

property. Roger Smith received a similar request from

0:22:210:22:21

property. Roger Smith received a similar request from nPower.

0:22:210:22:22

property. Roger Smith received a similar request from nPower. He

0:22:220:22:22

property. Roger Smith received a similar request from nPower. He was

0:22:220:22:22

similar request from nPower. He was away

0:22:220:22:23

similar request from nPower. He was away in

0:22:230:22:23

similar request from nPower. He was away in France

0:22:230:22:23

similar request from nPower. He was away in France when

0:22:230:22:23

similar request from nPower. He was away in France when they

0:22:230:22:25

similar request from nPower. He was away in France when they told

0:22:250:22:25

similar request from nPower. He was away in France when they told him

0:22:250:22:25

away in France when they told him they

0:22:250:22:26

away in France when they told him they needed

0:22:260:22:26

away in France when they told him they needed to

0:22:260:22:27

away in France when they told him they needed to see

0:22:270:22:27

away in France when they told him they needed to see his

0:22:270:22:27

away in France when they told him they needed to see his meter,

0:22:270:22:28

away in France when they told him they needed to see his meter, said

0:22:280:22:28

they needed to see his meter, said he

0:22:280:22:28

they needed to see his meter, said he arranged

0:22:280:22:28

they needed to see his meter, said he arranged for

0:22:280:22:28

they needed to see his meter, said he arranged for someone

0:22:280:22:29

they needed to see his meter, said he arranged for someone else

0:22:290:22:29

they needed to see his meter, said he arranged for someone else to

0:22:290:22:29

they needed to see his meter, said he arranged for someone else to let

0:22:290:22:29

he arranged for someone else to let them

0:22:290:22:30

he arranged for someone else to let them in.

0:22:300:22:32

he arranged for someone else to let them in. I

0:22:320:22:33

he arranged for someone else to let them in. I received

0:22:330:22:33

he arranged for someone else to let them in. I received an

0:22:330:22:33

he arranged for someone else to let them in. I received an e-mail

0:22:330:22:33

he arranged for someone else to let them in. I received an e-mail from

0:22:330:22:33

them in. I received an e-mail from nPower

0:22:330:22:33

them in. I received an e-mail from nPower on

0:22:330:22:35

them in. I received an e-mail from nPower on November

0:22:350:22:35

them in. I received an e-mail from nPower on November 28

0:22:350:22:35

them in. I received an e-mail from nPower on November 28 confirming

0:22:350:22:35

nPower on November 28 confirming they

0:22:350:22:36

nPower on November 28 confirming they were

0:22:360:22:36

nPower on November 28 confirming they were in

0:22:360:22:37

nPower on November 28 confirming they were in contact

0:22:370:22:37

nPower on November 28 confirming they were in contact with

0:22:370:22:38

nPower on November 28 confirming they were in contact with my

0:22:380:22:38

nPower on November 28 confirming they were in contact with my house

0:22:380:22:39

they were in contact with my house minder

0:22:390:22:39

they were in contact with my house minder to

0:22:390:22:39

they were in contact with my house minder to make

0:22:390:22:39

they were in contact with my house minder to make the

0:22:390:22:41

they were in contact with my house minder to make the inspection,

0:22:410:22:41

they were in contact with my house minder to make the inspection, so

0:22:410:22:42

minder to make the inspection, so everything

0:22:420:22:42

minder to make the inspection, so everything was

0:22:420:22:43

minder to make the inspection, so everything was fine.

0:22:430:22:46

minder to make the inspection, so everything was fine. Roger

0:22:460:22:47

minder to make the inspection, so everything was fine. Roger Bailey

0:22:470:22:47

everything was fine. Roger Bailey gave

0:22:470:22:47

everything was fine. Roger Bailey gave it

0:22:470:22:48

everything was fine. Roger Bailey gave it another

0:22:480:22:48

everything was fine. Roger Bailey gave it another thought,

0:22:480:22:48

everything was fine. Roger Bailey gave it another thought, and

0:22:480:22:48

everything was fine. Roger Bailey gave it another thought, and why

0:22:480:22:49

gave it another thought, and why should

0:22:490:22:49

gave it another thought, and why should he?

0:22:490:22:50

gave it another thought, and why should he? NPower

0:22:500:22:50

gave it another thought, and why should he? NPower said

0:22:500:22:50

gave it another thought, and why should he? NPower said it

0:22:500:22:50

gave it another thought, and why should he? NPower said it was

0:22:500:22:51

gave it another thought, and why should he? NPower said it was all

0:22:510:22:51

gave it another thought, and why should he? NPower said it was all in

0:22:510:22:51

should he? NPower said it was all in hand.

0:22:510:22:53

should he? NPower said it was all in hand. But

0:22:530:22:54

should he? NPower said it was all in hand. But then

0:22:540:22:54

should he? NPower said it was all in hand. But then he

0:22:540:22:55

should he? NPower said it was all in hand. But then he received

0:22:550:22:55

should he? NPower said it was all in hand. But then he received news

0:22:550:22:55

should he? NPower said it was all in hand. But then he received news that

0:22:550:22:55

should he? NPower said it was all in his house

0:22:550:22:56

should he? NPower said it was all in his house had

0:22:560:22:56

should he? NPower said it was all in his house had been

0:22:560:22:56

should he? NPower said it was all in his house had been broken

0:22:560:23:00

should he? NPower said it was all in his house had been broken into

0:23:000:23:00

should he? NPower said it was all in his house had been broken into and

0:23:000:23:00

his house had been broken into and the

0:23:000:23:00

his house had been broken into and the locks

0:23:000:23:01

his house had been broken into and the locks changed.

0:23:010:23:02

his house had been broken into and the locks changed. It

0:23:020:23:03

his house had been broken into and the locks changed. It wasn't

0:23:030:23:03

his house had been broken into and the locks changed. It wasn't a

0:23:030:23:03

the locks changed. It wasn't a burglar,

0:23:030:23:03

the locks changed. It wasn't a burglar, it

0:23:030:23:04

the locks changed. It wasn't a burglar, it was nPower.

0:23:040:23:05

the locks changed. It wasn't a burglar, it was nPower. I

0:23:050:23:06

the locks changed. It wasn't a burglar, it was nPower. I felt

0:23:060:23:06

burglar, it was nPower. I felt violated.

0:23:060:23:10

burglar, it was nPower. I felt violated. I

0:23:100:23:10

burglar, it was nPower. I felt violated. I rang

0:23:100:23:10

burglar, it was nPower. I felt violated. I rang nPower

0:23:100:23:11

burglar, it was nPower. I felt violated. I rang nPower and

0:23:110:23:11

burglar, it was nPower. I felt violated. I rang nPower and asked

0:23:110:23:11

violated. I rang nPower and asked how

0:23:110:23:11

violated. I rang nPower and asked how I

0:23:110:23:12

violated. I rang nPower and asked how I could

0:23:120:23:12

violated. I rang nPower and asked how I could possibly

0:23:120:23:12

violated. I rang nPower and asked how I could possibly have

0:23:120:23:12

violated. I rang nPower and asked how I could possibly have been

0:23:120:23:13

violated. I rang nPower and asked how I could possibly have been more

0:23:130:23:13

how I could possibly have been more cooperative.

0:23:130:23:15

how I could possibly have been more cooperative. What

0:23:150:23:16

how I could possibly have been more cooperative. What else

0:23:160:23:16

how I could possibly have been more cooperative. What else could

0:23:160:23:16

how I could possibly have been more cooperative. What else could I,

0:23:160:23:16

how I could possibly have been more cooperative. What else could I, as

0:23:160:23:17

how I could possibly have been more cooperative. What else could I, as a

0:23:170:23:17

cooperative. What else could I, as a customer,

0:23:170:23:17

cooperative. What else could I, as a customer, have

0:23:170:23:17

cooperative. What else could I, as a customer, have done

0:23:170:23:17

cooperative. What else could I, as a customer, have done to

0:23:170:23:18

cooperative. What else could I, as a customer, have done to help

0:23:180:23:18

cooperative. What else could I, as a customer, have done to help you.

0:23:180:23:19

customer, have done to help you. Nothing.

0:23:190:23:22

customer, have done to help you. Nothing. I

0:23:220:23:22

customer, have done to help you. Nothing. I have

0:23:220:23:22

customer, have done to help you. Nothing. I have come

0:23:220:23:22

customer, have done to help you. Nothing. I have come to meet

0:23:220:23:23

customer, have done to help you. Nothing. I have come to meet a

0:23:230:23:23

Nothing. I have come to meet a consumer

0:23:230:23:23

Nothing. I have come to meet a consumer lawyer.

0:23:230:23:25

Nothing. I have come to meet a consumer lawyer. Breaking

0:23:250:23:26

Nothing. I have come to meet a consumer lawyer. Breaking into

0:23:260:23:26

Nothing. I have come to meet a consumer lawyer. Breaking into a

0:23:260:23:27

consumer lawyer. Breaking into a home

0:23:270:23:27

consumer lawyer. Breaking into a home to

0:23:270:23:27

consumer lawyer. Breaking into a home to see

0:23:270:23:27

consumer lawyer. Breaking into a home to see a

0:23:270:23:27

consumer lawyer. Breaking into a home to see a meter

0:23:270:23:28

consumer lawyer. Breaking into a home to see a meter does

0:23:280:23:28

consumer lawyer. Breaking into a home to see a meter does seem

0:23:280:23:28

home to see a meter does seem excessive.

0:23:280:23:29

home to see a meter does seem excessive. Our

0:23:290:23:29

home to see a meter does seem excessive. Our company

0:23:290:23:29

home to see a meter does seem excessive. Our company is

0:23:290:23:30

home to see a meter does seem excessive. Our company is allowed

0:23:300:23:30

home to see a meter does seem excessive. Our company is allowed to

0:23:300:23:30

excessive. Our company is allowed to do

0:23:300:23:30

excessive. Our company is allowed to do this?

0:23:300:23:31

excessive. Our company is allowed to do this? They

0:23:310:23:31

excessive. Our company is allowed to do this? They have

0:23:310:23:31

excessive. Our company is allowed to do this? They have an

0:23:310:23:34

excessive. Our company is allowed to do this? They have an obligation

0:23:340:23:34

excessive. Our company is allowed to do this? They have an obligation to

0:23:340:23:34

do this? They have an obligation to check

0:23:340:23:34

do this? They have an obligation to check the

0:23:340:23:35

do this? They have an obligation to check the meet

0:23:350:23:35

do this? They have an obligation to check the meet at

0:23:350:23:35

do this? They have an obligation to check the meet at least

0:23:350:23:35

do this? They have an obligation to check the meet at least once

0:23:350:23:36

do this? They have an obligation to check the meet at least once every

0:23:360:23:36

check the meet at least once every two

0:23:360:23:36

check the meet at least once every two years.

0:23:360:23:42

check the meet at least once every two years. They

0:23:420:23:42

check the meet at least once every two years. They must

0:23:420:23:42

check the meet at least once every two years. They must have

0:23:420:23:43

check the meet at least once every two years. They must have tried

0:23:430:23:43

check the meet at least once every two years. They must have tried to

0:23:430:23:44

two years. They must have tried to contact

0:23:440:23:44

two years. They must have tried to contact you

0:23:440:23:44

two years. They must have tried to contact you by

0:23:440:23:45

two years. They must have tried to contact you by telephone,

0:23:450:23:45

two years. They must have tried to contact you by telephone, letter,

0:23:450:23:45

contact you by telephone, letter, knocking

0:23:450:23:45

contact you by telephone, letter, knocking on

0:23:450:23:46

contact you by telephone, letter, knocking on the

0:23:460:23:46

contact you by telephone, letter, knocking on the door.

0:23:460:23:46

contact you by telephone, letter, knocking on the door. If

0:23:460:23:47

contact you by telephone, letter, knocking on the door. If they

0:23:470:23:47

contact you by telephone, letter, knocking on the door. If they have

0:23:470:23:47

knocking on the door. If they have done

0:23:470:23:48

knocking on the door. If they have done none

0:23:480:23:48

knocking on the door. If they have done none of

0:23:480:23:48

knocking on the door. If they have done none of those

0:23:480:23:48

knocking on the door. If they have done none of those things,

0:23:480:23:48

knocking on the door. If they have done none of those things, they

0:23:480:23:49

done none of those things, they cannot

0:23:490:23:49

done none of those things, they cannot obtain

0:23:490:23:49

done none of those things, they cannot obtain a warrant

0:23:490:23:50

done none of those things, they cannot obtain a warrant to

0:23:500:23:50

done none of those things, they cannot obtain a warrant to break-in.

0:23:500:23:52

cannot obtain a warrant to break-in. Roger

0:23:520:23:53

cannot obtain a warrant to break-in. Roger had

0:23:530:23:53

cannot obtain a warrant to break-in. Roger had been

0:23:530:23:53

cannot obtain a warrant to break-in. Roger had been in

0:23:530:23:54

cannot obtain a warrant to break-in. Roger had been in touch

0:23:540:23:54

cannot obtain a warrant to break-in. Roger had been in touch with

0:23:540:23:54

cannot obtain a warrant to break-in. Roger had been in touch with nPower.

0:23:540:23:55

Roger had been in touch with nPower. In

0:23:550:23:55

Roger had been in touch with nPower. In this

0:23:550:23:55

Roger had been in touch with nPower. In this case,

0:23:550:23:55

Roger had been in touch with nPower. In this case, he

0:23:550:23:56

Roger had been in touch with nPower. In this case, he did

0:23:560:23:56

Roger had been in touch with nPower. In this case, he did everything

0:23:560:23:56

In this case, he did everything right.

0:23:560:23:57

In this case, he did everything right. He

0:23:570:23:57

In this case, he did everything right. He told

0:23:570:23:58

In this case, he did everything right. He told them

0:23:580:23:58

In this case, he did everything right. He told them how

0:23:580:23:58

In this case, he did everything right. He told them how to

0:23:580:23:59

In this case, he did everything right. He told them how to get

0:23:590:23:59

In this case, he did everything right. He told them how to get into

0:23:590:23:59

right. He told them how to get into the

0:23:590:23:59

right. He told them how to get into the property.

0:23:590:24:00

right. He told them how to get into the property. He

0:24:000:24:00

right. He told them how to get into the property. He was

0:24:000:24:00

right. He told them how to get into the property. He was communicating.

0:24:000:24:01

the property. He was communicating. If

0:24:010:24:01

the property. He was communicating. If the

0:24:010:24:04

the property. He was communicating. If the magistrates

0:24:040:24:04

the property. He was communicating. If the magistrates had

0:24:040:24:04

the property. He was communicating. If the magistrates had told

0:24:040:24:04

the property. He was communicating. If the magistrates had told that

0:24:040:24:04

If the magistrates had told that information,

0:24:040:24:05

If the magistrates had told that information, they

0:24:050:24:05

If the magistrates had told that information, they would

0:24:050:24:05

If the magistrates had told that information, they would never

0:24:050:24:05

If the magistrates had told that information, they would never have

0:24:050:24:06

information, they would never have that

0:24:060:24:06

information, they would never have that warrant.

0:24:060:24:08

information, they would never have that warrant. These

0:24:080:24:09

information, they would never have that warrant. These aggressive

0:24:090:24:10

that warrant. These aggressive tactics

0:24:100:24:10

that warrant. These aggressive tactics are

0:24:100:24:10

that warrant. These aggressive tactics are not

0:24:100:24:11

that warrant. These aggressive tactics are not just

0:24:110:24:11

that warrant. These aggressive tactics are not just reserved

0:24:110:24:11

that warrant. These aggressive tactics are not just reserved for

0:24:110:24:11

tactics are not just reserved for meter

0:24:110:24:12

tactics are not just reserved for meter inspections.

0:24:120:24:12

tactics are not just reserved for meter inspections. They

0:24:120:24:12

tactics are not just reserved for meter inspections. They are

0:24:120:24:15

tactics are not just reserved for meter inspections. They are used

0:24:150:24:15

tactics are not just reserved for meter inspections. They are used to

0:24:150:24:15

meter inspections. They are used to chase

0:24:150:24:15

meter inspections. They are used to chase payment,

0:24:150:24:16

meter inspections. They are used to chase payment, too.

0:24:160:24:19

meter inspections. They are used to chase payment, too. Mark

0:24:190:24:19

meter inspections. They are used to chase payment, too. Mark Allen

0:24:190:24:20

meter inspections. They are used to chase payment, too. Mark Allen has

0:24:200:24:20

chase payment, too. Mark Allen has been

0:24:200:24:20

chase payment, too. Mark Allen has been an

0:24:200:24:20

chase payment, too. Mark Allen has been an nPower

0:24:200:24:20

chase payment, too. Mark Allen has been an nPower customer

0:24:200:24:21

chase payment, too. Mark Allen has been an nPower customer since

0:24:210:24:21

chase payment, too. Mark Allen has been an nPower customer since 2007.

0:24:210:24:24

been an nPower customer since 2007. He

0:24:240:24:24

been an nPower customer since 2007. He was

0:24:240:24:24

been an nPower customer since 2007. He was paying

0:24:240:24:25

been an nPower customer since 2007. He was paying £560

0:24:250:24:25

been an nPower customer since 2007. He was paying £560 per

0:24:250:24:25

been an nPower customer since 2007. He was paying £560 per quarter

0:24:250:24:25

He was paying £560 per quarter through

0:24:250:24:25

He was paying £560 per quarter through direct

0:24:250:24:26

He was paying £560 per quarter through direct debit.

0:24:260:24:28

He was paying £560 per quarter through direct debit. Then

0:24:280:24:28

He was paying £560 per quarter through direct debit. Then suddenly

0:24:280:24:28

through direct debit. Then suddenly his

0:24:280:24:28

through direct debit. Then suddenly his bill

0:24:280:24:29

through direct debit. Then suddenly his bill almost

0:24:290:24:29

through direct debit. Then suddenly his bill almost doubled.

0:24:290:24:31

through direct debit. Then suddenly his bill almost doubled. I

0:24:310:24:32

through direct debit. Then suddenly his bill almost doubled. I received

0:24:320:24:32

his bill almost doubled. I received a

0:24:320:24:32

his bill almost doubled. I received a bill

0:24:320:24:32

his bill almost doubled. I received a bill in

0:24:320:24:36

his bill almost doubled. I received a bill in June

0:24:360:24:36

his bill almost doubled. I received a bill in June 2012

0:24:360:24:36

his bill almost doubled. I received a bill in June 2012 for

0:24:360:24:38

a bill in June 2012 for approximately

0:24:380:24:38

a bill in June 2012 for approximately £1100,

0:24:380:24:39

a bill in June 2012 for approximately £1100, which

0:24:390:24:39

a bill in June 2012 for approximately £1100, which seems

0:24:390:24:39

a bill in June 2012 for approximately £1100, which seems to

0:24:390:24:39

approximately £1100, which seems to be

0:24:390:24:39

approximately £1100, which seems to be a

0:24:390:24:40

approximately £1100, which seems to be a lot.

0:24:400:24:43

approximately £1100, which seems to be a lot. Confused,

0:24:430:24:43

approximately £1100, which seems to be a lot. Confused, he

0:24:430:24:44

approximately £1100, which seems to be a lot. Confused, he asked

0:24:440:24:44

approximately £1100, which seems to be a lot. Confused, he asked nPower

0:24:440:24:44

be a lot. Confused, he asked nPower to

0:24:440:24:44

be a lot. Confused, he asked nPower to recalculate.

0:24:440:24:47

be a lot. Confused, he asked nPower to recalculate. He

0:24:470:24:47

be a lot. Confused, he asked nPower to recalculate. He kept

0:24:470:24:47

be a lot. Confused, he asked nPower to recalculate. He kept receiving

0:24:470:24:47

to recalculate. He kept receiving totally

0:24:470:24:47

to recalculate. He kept receiving totally confusing

0:24:470:24:48

to recalculate. He kept receiving totally confusing bills.

0:24:480:24:50

to recalculate. He kept receiving totally confusing bills. Despite

0:24:500:24:50

totally confusing bills. Despite going

0:24:500:24:51

totally confusing bills. Despite going back

0:24:510:24:51

totally confusing bills. Despite going back and

0:24:510:24:51

totally confusing bills. Despite going back and forth

0:24:510:24:51

totally confusing bills. Despite going back and forth with

0:24:510:24:52

totally confusing bills. Despite going back and forth with nPower

0:24:520:24:52

going back and forth with nPower asking

0:24:520:24:52

going back and forth with nPower asking for

0:24:520:24:52

going back and forth with nPower asking for explanations,

0:24:520:24:53

going back and forth with nPower asking for explanations, Mark

0:24:530:24:54

asking for explanations, Mark continued

0:24:540:24:54

asking for explanations, Mark continued to

0:24:540:24:54

asking for explanations, Mark continued to make

0:24:540:24:54

asking for explanations, Mark continued to make payments

0:24:540:24:54

asking for explanations, Mark continued to make payments to

0:24:540:24:55

asking for explanations, Mark continued to make payments to them.

0:24:550:24:56

continued to make payments to them. But

0:24:560:24:57

continued to make payments to them. But then

0:24:570:24:57

continued to make payments to them. But then in

0:24:570:24:57

continued to make payments to them. But then in June

0:24:570:24:58

continued to make payments to them. But then in June he

0:24:580:24:58

continued to make payments to them. But then in June he received

0:24:580:24:58

continued to make payments to them. But then in June he received a

0:24:580:24:58

But then in June he received a letter

0:24:580:24:59

But then in June he received a letter telling

0:24:590:24:59

But then in June he received a letter telling him

0:24:590:24:59

But then in June he received a letter telling him that

0:24:590:24:59

But then in June he received a letter telling him that because

0:24:590:24:59

But then in June he received a letter telling him that because of

0:24:590:25:00

letter telling him that because of an

0:25:000:25:00

letter telling him that because of an outstanding

0:25:000:25:01

letter telling him that because of an outstanding balance

0:25:010:25:01

letter telling him that because of an outstanding balance of

0:25:010:25:01

letter telling him that because of an outstanding balance of £1300,

0:25:010:25:03

an outstanding balance of £1300, nPower

0:25:030:25:06

an outstanding balance of £1300, nPower intended

0:25:060:25:06

an outstanding balance of £1300, nPower intended to

0:25:060:25:06

an outstanding balance of £1300, nPower intended to apply

0:25:060:25:06

an outstanding balance of £1300, nPower intended to apply for

0:25:060:25:07

an outstanding balance of £1300, nPower intended to apply for a

0:25:070:25:07

nPower intended to apply for a warrant

0:25:070:25:07

nPower intended to apply for a warrant to

0:25:070:25:07

nPower intended to apply for a warrant to enter

0:25:070:25:08

nPower intended to apply for a warrant to enter his

0:25:080:25:08

nPower intended to apply for a warrant to enter his home

0:25:080:25:08

nPower intended to apply for a warrant to enter his home and

0:25:080:25:08

warrant to enter his home and cut his

0:25:080:25:09

warrant to enter his home and cut his power

0:25:090:25:09

warrant to enter his home and cut his power off.

0:25:090:25:11

warrant to enter his home and cut his power off. I

0:25:110:25:11

warrant to enter his home and cut his power off. I asked

0:25:110:25:12

warrant to enter his home and cut his power off. I asked them

0:25:120:25:12

warrant to enter his home and cut his power off. I asked them how

0:25:120:25:12

warrant to enter his home and cut his power off. I asked them how they

0:25:120:25:13

his power off. I asked them how they could

0:25:130:25:13

his power off. I asked them how they could get

0:25:130:25:13

his power off. I asked them how they could get a

0:25:130:25:13

his power off. I asked them how they could get a warrant

0:25:130:25:13

his power off. I asked them how they could get a warrant of

0:25:130:25:14

his power off. I asked them how they could get a warrant of entry

0:25:140:25:14

his power off. I asked them how they could get a warrant of entry when

0:25:140:25:14

his power off. I asked them how they could get a warrant of entry when I

0:25:140:25:14

could get a warrant of entry when I haven't

0:25:140:25:15

could get a warrant of entry when I haven't refused

0:25:150:25:16

could get a warrant of entry when I haven't refused to

0:25:160:25:16

could get a warrant of entry when I haven't refused to pay

0:25:160:25:17

could get a warrant of entry when I haven't refused to pay and

0:25:170:25:17

could get a warrant of entry when I haven't refused to pay and I

0:25:170:25:17

could get a warrant of entry when I haven't refused to pay and I am

0:25:170:25:17

haven't refused to pay and I am legitimately

0:25:170:25:17

haven't refused to pay and I am legitimately paying

0:25:170:25:18

haven't refused to pay and I am legitimately paying my

0:25:180:25:18

haven't refused to pay and I am legitimately paying my gas

0:25:180:25:18

haven't refused to pay and I am legitimately paying my gas and

0:25:180:25:18

legitimately paying my gas and electric

0:25:180:25:19

legitimately paying my gas and electric bill,

0:25:190:25:19

legitimately paying my gas and electric bill, it

0:25:190:25:19

legitimately paying my gas and electric bill, it is

0:25:190:25:20

legitimately paying my gas and electric bill, it is just

0:25:200:25:20

legitimately paying my gas and electric bill, it is just the

0:25:200:25:20

legitimately paying my gas and electric bill, it is just the timing

0:25:200:25:21

electric bill, it is just the timing dispute

0:25:210:25:21

electric bill, it is just the timing dispute with

0:25:210:25:21

electric bill, it is just the timing dispute with the

0:25:210:25:21

electric bill, it is just the timing dispute with the amount

0:25:210:25:21

electric bill, it is just the timing dispute with the amount of

0:25:210:25:22

electric bill, it is just the timing dispute with the amount of money

0:25:220:25:22

dispute with the amount of money that

0:25:220:25:22

dispute with the amount of money that nPower

0:25:220:25:22

dispute with the amount of money that nPower is asking

0:25:220:25:23

dispute with the amount of money that nPower is asking of

0:25:230:25:23

dispute with the amount of money that nPower is asking of me.

0:25:230:25:24

dispute with the amount of money that nPower is asking of me. Mark

0:25:240:25:24

that nPower is asking of me. Mark says

0:25:240:25:25

that nPower is asking of me. Mark says nPower

0:25:250:25:26

that nPower is asking of me. Mark says nPower assured

0:25:260:25:26

that nPower is asking of me. Mark says nPower assured him

0:25:260:25:26

that nPower is asking of me. Mark says nPower assured him that

0:25:260:25:26

that nPower is asking of me. Mark says nPower assured him that there

0:25:260:25:26

says nPower assured him that there had

0:25:260:25:27

says nPower assured him that there had been

0:25:270:25:27

says nPower assured him that there had been a

0:25:270:25:28

says nPower assured him that there had been a mistake,

0:25:280:25:29

says nPower assured him that there had been a mistake, and

0:25:290:25:29

says nPower assured him that there had been a mistake, and they

0:25:290:25:29

says nPower assured him that there had been a mistake, and they weren't

0:25:290:25:30

had been a mistake, and they weren't about

0:25:300:25:30

had been a mistake, and they weren't about to

0:25:300:25:30

had been a mistake, and they weren't about to cut

0:25:300:25:30

had been a mistake, and they weren't about to cut him

0:25:300:25:31

had been a mistake, and they weren't about to cut him off.

0:25:310:25:33

had been a mistake, and they weren't about to cut him off. But

0:25:330:25:33

had been a mistake, and they weren't about to cut him off. But upon

0:25:330:25:33

about to cut him off. But upon returning

0:25:330:25:33

about to cut him off. But upon returning home

0:25:330:25:34

about to cut him off. But upon returning home from

0:25:340:25:35

about to cut him off. But upon returning home from a

0:25:350:25:35

about to cut him off. But upon returning home from a business

0:25:350:25:35

about to cut him off. But upon returning home from a business trip,

0:25:350:25:36

returning home from a business trip, he

0:25:360:25:36

returning home from a business trip, he discovered

0:25:360:25:36

returning home from a business trip, he discovered nPower

0:25:360:25:36

returning home from a business trip, he discovered nPower had

0:25:360:25:36

returning home from a business trip, he discovered nPower had gone

0:25:360:25:37

returning home from a business trip, he discovered nPower had gone ahead

0:25:370:25:37

he discovered nPower had gone ahead and

0:25:370:25:37

he discovered nPower had gone ahead and done

0:25:370:25:37

he discovered nPower had gone ahead and done it

0:25:370:25:38

he discovered nPower had gone ahead and done it anyway.

0:25:380:25:39

he discovered nPower had gone ahead and done it anyway. I

0:25:390:25:39

he discovered nPower had gone ahead and done it anyway. I went

0:25:390:25:39

he discovered nPower had gone ahead and done it anyway. I went into

0:25:390:25:39

he discovered nPower had gone ahead and done it anyway. I went into my

0:25:390:25:41

and done it anyway. I went into my garage

0:25:410:25:41

and done it anyway. I went into my garage and

0:25:410:25:41

and done it anyway. I went into my garage and found

0:25:410:25:41

and done it anyway. I went into my garage and found out

0:25:410:25:42

and done it anyway. I went into my garage and found out that

0:25:420:25:42

and done it anyway. I went into my garage and found out that someone

0:25:420:25:42

garage and found out that someone had

0:25:420:25:42

garage and found out that someone had broken

0:25:420:25:43

garage and found out that someone had broken in

0:25:430:25:43

garage and found out that someone had broken in by

0:25:430:25:43

garage and found out that someone had broken in by forcing

0:25:430:25:43

garage and found out that someone had broken in by forcing the

0:25:430:25:44

garage and found out that someone had broken in by forcing the lock.

0:25:440:25:46

had broken in by forcing the lock. And

0:25:460:25:46

had broken in by forcing the lock. And a

0:25:460:25:47

had broken in by forcing the lock. And a note

0:25:470:25:47

had broken in by forcing the lock. And a note had

0:25:470:25:47

had broken in by forcing the lock. And a note had been

0:25:470:25:47

had broken in by forcing the lock. And a note had been pushed

0:25:470:25:48

had broken in by forcing the lock. And a note had been pushed through

0:25:480:25:48

And a note had been pushed through the

0:25:480:25:48

And a note had been pushed through the door,

0:25:480:25:48

And a note had been pushed through the door, basically

0:25:480:25:50

And a note had been pushed through the door, basically informing

0:25:500:25:50

And a note had been pushed through the door, basically informing me

0:25:500:25:50

the door, basically informing me that

0:25:500:25:50

the door, basically informing me that my

0:25:500:25:51

the door, basically informing me that my electric

0:25:510:25:51

the door, basically informing me that my electric supply

0:25:510:25:51

the door, basically informing me that my electric supply had

0:25:510:25:51

the door, basically informing me that my electric supply had been

0:25:510:25:52

that my electric supply had been terminated

0:25:520:25:52

that my electric supply had been terminated due

0:25:520:25:52

that my electric supply had been terminated due to

0:25:520:25:53

that my electric supply had been terminated due to nonpayment

0:25:530:25:54

that my electric supply had been terminated due to nonpayment of

0:25:540:25:54

that my electric supply had been terminated due to nonpayment of my

0:25:540:25:54

terminated due to nonpayment of my electric

0:25:540:25:54

terminated due to nonpayment of my electric bill.

0:25:540:25:58

terminated due to nonpayment of my electric bill. But

0:25:580:25:58

terminated due to nonpayment of my electric bill. But when

0:25:580:25:58

terminated due to nonpayment of my electric bill. But when he

0:25:580:25:59

terminated due to nonpayment of my electric bill. But when he called

0:25:590:25:59

electric bill. But when he called nPower,

0:25:590:25:59

electric bill. But when he called nPower, they

0:25:590:25:59

electric bill. But when he called nPower, they admitted

0:25:590:26:00

electric bill. But when he called nPower, they admitted they

0:26:000:26:01

electric bill. But when he called nPower, they admitted they had

0:26:010:26:01

electric bill. But when he called nPower, they admitted they had cut

0:26:010:26:01

nPower, they admitted they had cut off

0:26:010:26:01

nPower, they admitted they had cut off his

0:26:010:26:02

nPower, they admitted they had cut off his electricity,

0:26:020:26:02

nPower, they admitted they had cut off his electricity, but

0:26:020:26:02

nPower, they admitted they had cut off his electricity, but admitted it

0:26:020:26:03

off his electricity, but admitted it wasn't

0:26:030:26:03

off his electricity, but admitted it wasn't to

0:26:030:26:03

off his electricity, but admitted it wasn't to do

0:26:030:26:03

off his electricity, but admitted it wasn't to do with

0:26:030:26:03

off his electricity, but admitted it wasn't to do with confusion

0:26:030:26:04

off his electricity, but admitted it wasn't to do with confusion over

0:26:040:26:04

wasn't to do with confusion over billing.

0:26:040:26:05

wasn't to do with confusion over billing. They

0:26:050:26:06

wasn't to do with confusion over billing. They told

0:26:060:26:06

wasn't to do with confusion over billing. They told him

0:26:060:26:06

wasn't to do with confusion over billing. They told him they

0:26:060:26:07

wasn't to do with confusion over billing. They told him they had

0:26:070:26:07

billing. They told him they had broken

0:26:070:26:07

billing. They told him they had broken in

0:26:070:26:07

billing. They told him they had broken in because

0:26:070:26:07

billing. They told him they had broken in because they

0:26:070:26:08

billing. They told him they had broken in because they thought

0:26:080:26:08

billing. They told him they had broken in because they thought his

0:26:080:26:08

broken in because they thought his house

0:26:080:26:09

broken in because they thought his house was

0:26:090:26:09

broken in because they thought his house was vacant

0:26:090:26:09

broken in because they thought his house was vacant and

0:26:090:26:09

broken in because they thought his house was vacant and unsafe.

0:26:090:26:13

broken in because they thought his house was vacant and unsafe. In

0:26:130:26:14

house was vacant and unsafe. In Mark's

0:26:140:26:14

house was vacant and unsafe. In Mark's case,

0:26:140:26:14

house was vacant and unsafe. In Mark's case, they

0:26:140:26:15

house was vacant and unsafe. In Mark's case, they entered

0:26:150:26:15

house was vacant and unsafe. In Mark's case, they entered his

0:26:150:26:15

Mark's case, they entered his property

0:26:150:26:15

Mark's case, they entered his property illegally.

0:26:150:26:17

Mark's case, they entered his property illegally. They

0:26:170:26:18

Mark's case, they entered his property illegally. They knew

0:26:180:26:18

Mark's case, they entered his property illegally. They knew he

0:26:180:26:18

Mark's case, they entered his property illegally. They knew he was

0:26:180:26:18

property illegally. They knew he was in

0:26:180:26:19

property illegally. They knew he was in residence,

0:26:190:26:19

property illegally. They knew he was in residence, so

0:26:190:26:19

property illegally. They knew he was in residence, so to

0:26:190:26:19

property illegally. They knew he was in residence, so to say

0:26:190:26:19

property illegally. They knew he was in residence, so to say that

0:26:190:26:20

property illegally. They knew he was in residence, so to say that they

0:26:200:26:20

in residence, so to say that they had

0:26:200:26:20

in residence, so to say that they had to

0:26:200:26:20

in residence, so to say that they had to break-in

0:26:200:26:21

in residence, so to say that they had to break-in for

0:26:210:26:22

in residence, so to say that they had to break-in for health

0:26:220:26:22

in residence, so to say that they had to break-in for health and

0:26:220:26:22

had to break-in for health and safety

0:26:220:26:22

had to break-in for health and safety because

0:26:220:26:22

had to break-in for health and safety because the

0:26:220:26:23

had to break-in for health and safety because the property

0:26:230:26:23

had to break-in for health and safety because the property was

0:26:230:26:23

safety because the property was vacant

0:26:230:26:23

safety because the property was vacant was

0:26:230:26:23

safety because the property was vacant was nonsense.

0:26:230:26:27

safety because the property was vacant was nonsense. Mark

0:26:270:26:27

safety because the property was vacant was nonsense. Mark says

0:26:270:26:27

vacant was nonsense. Mark says nPower

0:26:270:26:28

vacant was nonsense. Mark says nPower admitted

0:26:280:26:28

vacant was nonsense. Mark says nPower admitted they

0:26:280:26:28

vacant was nonsense. Mark says nPower admitted they made

0:26:280:26:29

vacant was nonsense. Mark says nPower admitted they made a

0:26:290:26:29

vacant was nonsense. Mark says nPower admitted they made a mistake,

0:26:290:26:29

nPower admitted they made a mistake, offered

0:26:290:26:29

nPower admitted they made a mistake, offered to

0:26:290:26:29

nPower admitted they made a mistake, offered to pay

0:26:290:26:30

nPower admitted they made a mistake, offered to pay for

0:26:300:26:30

nPower admitted they made a mistake, offered to pay for a

0:26:300:26:31

nPower admitted they made a mistake, offered to pay for a night

0:26:310:26:31

nPower admitted they made a mistake, offered to pay for a night in

0:26:310:26:31

nPower admitted they made a mistake, offered to pay for a night in a

0:26:310:26:32

offered to pay for a night in a hotel

0:26:320:26:32

offered to pay for a night in a hotel and

0:26:320:26:32

offered to pay for a night in a hotel and reconnected

0:26:320:26:32

offered to pay for a night in a hotel and reconnected in

0:26:320:26:32

offered to pay for a night in a hotel and reconnected in the

0:26:320:26:33

hotel and reconnected in the following

0:26:330:26:33

hotel and reconnected in the following day,

0:26:330:26:34

hotel and reconnected in the following day, but

0:26:340:26:34

hotel and reconnected in the following day, but this

0:26:340:26:34

hotel and reconnected in the following day, but this isn't

0:26:340:26:34

hotel and reconnected in the following day, but this isn't about

0:26:340:26:35

following day, but this isn't about compensation.

0:26:350:26:37

following day, but this isn't about compensation. It

0:26:370:26:37

following day, but this isn't about compensation. It is

0:26:370:26:37

following day, but this isn't about compensation. It is as

0:26:370:26:38

following day, but this isn't about compensation. It is as if

0:26:380:26:38

following day, but this isn't about compensation. It is as if I

0:26:380:26:38

following day, but this isn't about compensation. It is as if I have

0:26:380:26:38

compensation. It is as if I have been

0:26:380:26:39

compensation. It is as if I have been burgled.

0:26:390:26:40

compensation. It is as if I have been burgled. It

0:26:400:26:40

compensation. It is as if I have been burgled. It is

0:26:400:26:40

compensation. It is as if I have been burgled. It is a

0:26:400:26:40

compensation. It is as if I have been burgled. It is a violation

0:26:400:26:41

compensation. It is as if I have been burgled. It is a violation to

0:26:410:26:41

been burgled. It is a violation to think

0:26:410:26:41

been burgled. It is a violation to think that

0:26:410:26:42

been burgled. It is a violation to think that a

0:26:420:26:42

been burgled. It is a violation to think that a company

0:26:420:26:42

been burgled. It is a violation to think that a company can

0:26:420:26:42

been burgled. It is a violation to think that a company can have

0:26:420:26:42

been burgled. It is a violation to think that a company can have that

0:26:420:26:43

think that a company can have that amount

0:26:430:26:43

think that a company can have that amount of

0:26:430:26:43

think that a company can have that amount of power

0:26:430:26:43

think that a company can have that amount of power to

0:26:430:26:44

think that a company can have that amount of power to break

0:26:440:26:45

think that a company can have that amount of power to break into

0:26:450:26:46

think that a company can have that amount of power to break into a

0:26:460:26:46

amount of power to break into a member

0:26:460:26:46

amount of power to break into a member of

0:26:460:26:46

amount of power to break into a member of the

0:26:460:26:46

amount of power to break into a member of the public's

0:26:460:26:46

amount of power to break into a member of the public's house.

0:26:460:26:49

amount of power to break into a member of the public's house. It

0:26:490:26:49

amount of power to break into a member of the public's house. It is

0:26:490:26:49

member of the public's house. It is just

0:26:490:26:49

member of the public's house. It is just shocking,

0:26:490:26:49

member of the public's house. It is just shocking, to

0:26:490:26:50

member of the public's house. It is just shocking, to be

0:26:500:26:50

member of the public's house. It is just shocking, to be honest.

0:26:500:26:54

member of the public's house. It is just shocking, to be honest. NPower

0:26:540:26:54

just shocking, to be honest. NPower say

0:26:540:26:54

just shocking, to be honest. NPower say the

0:26:540:26:55

just shocking, to be honest. NPower say the safety

0:26:550:26:55

just shocking, to be honest. NPower say the safety of

0:26:550:26:55

just shocking, to be honest. NPower say the safety of their

0:26:550:26:56

just shocking, to be honest. NPower say the safety of their customers

0:26:560:26:56

just shocking, to be honest. NPower say the safety of their customers is

0:26:560:26:56

say the safety of their customers is paramount,

0:26:560:26:57

say the safety of their customers is paramount, and

0:26:570:26:57

say the safety of their customers is paramount, and they

0:26:570:26:57

say the safety of their customers is paramount, and they have

0:26:570:26:57

say the safety of their customers is paramount, and they have to

0:26:570:26:57

say the safety of their customers is paramount, and they have to carry

0:26:570:26:58

paramount, and they have to carry out

0:26:580:26:58

paramount, and they have to carry out inspections

0:26:580:26:58

paramount, and they have to carry out inspections as

0:26:580:26:59

paramount, and they have to carry out inspections as part

0:26:590:26:59

paramount, and they have to carry out inspections as part of

0:26:590:26:59

paramount, and they have to carry out inspections as part of their

0:26:590:26:59

out inspections as part of their licence

0:26:590:26:59

out inspections as part of their licence conditions.

0:26:590:27:01

out inspections as part of their licence conditions. They

0:27:010:27:01

out inspections as part of their licence conditions. They say

0:27:010:27:02

out inspections as part of their licence conditions. They say they

0:27:020:27:02

licence conditions. They say they will

0:27:020:27:02

licence conditions. They say they will apply

0:27:020:27:02

licence conditions. They say they will apply for

0:27:020:27:03

licence conditions. They say they will apply for a

0:27:030:27:03

licence conditions. They say they will apply for a warrant

0:27:030:27:03

licence conditions. They say they will apply for a warrant of

0:27:030:27:03

licence conditions. They say they will apply for a warrant of entry

0:27:030:27:03

licence conditions. They say they will apply for a warrant of entry if

0:27:030:27:04

will apply for a warrant of entry if they

0:27:040:27:04

will apply for a warrant of entry if they can't

0:27:040:27:04

will apply for a warrant of entry if they can't gain

0:27:040:27:04

will apply for a warrant of entry if they can't gain access.

0:27:040:27:05

will apply for a warrant of entry if they can't gain access. They

0:27:050:27:05

will apply for a warrant of entry if they can't gain access. They have

0:27:050:27:06

they can't gain access. They have reviewed

0:27:060:27:06

they can't gain access. They have reviewed the

0:27:060:27:06

they can't gain access. They have reviewed the tone

0:27:060:27:06

they can't gain access. They have reviewed the tone of

0:27:060:27:06

they can't gain access. They have reviewed the tone of their

0:27:060:27:07

they can't gain access. They have reviewed the tone of their letters

0:27:070:27:07

reviewed the tone of their letters and

0:27:070:27:09

reviewed the tone of their letters and are

0:27:090:27:09

reviewed the tone of their letters and are now

0:27:090:27:09

reviewed the tone of their letters and are now writing

0:27:090:27:10

reviewed the tone of their letters and are now writing in

0:27:100:27:10

reviewed the tone of their letters and are now writing in a

0:27:100:27:10

reviewed the tone of their letters and are now writing in a much

0:27:100:27:10

reviewed the tone of their letters and are now writing in a much more

0:27:100:27:11

and are now writing in a much more friendly

0:27:110:27:11

and are now writing in a much more friendly style.

0:27:110:27:11

and are now writing in a much more friendly style. They

0:27:110:27:14

and are now writing in a much more friendly style. They said

0:27:140:27:14

and are now writing in a much more friendly style. They said that

0:27:140:27:14

and are now writing in a much more friendly style. They said that they

0:27:140:27:15

friendly style. They said that they tried

0:27:150:27:15

friendly style. They said that they tried to

0:27:150:27:16

friendly style. They said that they tried to contact

0:27:160:27:16

friendly style. They said that they tried to contact Roger

0:27:160:27:16

friendly style. They said that they tried to contact Roger Smith's

0:27:160:27:16

friendly style. They said that they tried to contact Roger Smith's house

0:27:160:27:17

tried to contact Roger Smith's house minder.

0:27:170:27:17

tried to contact Roger Smith's house minder. And

0:27:170:27:18

tried to contact Roger Smith's house minder. And with

0:27:180:27:18

tried to contact Roger Smith's house minder. And with Mark,

0:27:180:27:20

tried to contact Roger Smith's house minder. And with Mark, they

0:27:200:27:20

tried to contact Roger Smith's house minder. And with Mark, they said

0:27:200:27:20

minder. And with Mark, they said they

0:27:200:27:21

minder. And with Mark, they said they entered

0:27:210:27:22

minder. And with Mark, they said they entered his

0:27:220:27:22

minder. And with Mark, they said they entered his house

0:27:220:27:22

minder. And with Mark, they said they entered his house after

0:27:220:27:22

minder. And with Mark, they said they entered his house after the

0:27:220:27:23

they entered his house after the debt

0:27:230:27:23

they entered his house after the debt recovery

0:27:230:27:23

they entered his house after the debt recovery process

0:27:230:27:23

they entered his house after the debt recovery process had

0:27:230:27:24

they entered his house after the debt recovery process had failed.

0:27:240:27:29

debt recovery process had failed. Let's

0:27:290:27:29

debt recovery process had failed. Let's stay

0:27:290:27:29

debt recovery process had failed. Let's stay on

0:27:290:27:29

debt recovery process had failed. Let's stay on fuel

0:27:290:27:30

debt recovery process had failed. Let's stay on fuel bills.

0:27:300:27:31

debt recovery process had failed. Let's stay on fuel bills. In

0:27:310:27:32

debt recovery process had failed. Let's stay on fuel bills. In the

0:27:320:27:32

Let's stay on fuel bills. In the last

0:27:320:27:32

Let's stay on fuel bills. In the last decade,

0:27:320:27:33

Let's stay on fuel bills. In the last decade, they

0:27:330:27:33

Let's stay on fuel bills. In the last decade, they have

0:27:330:27:33

Let's stay on fuel bills. In the last decade, they have risen

0:27:330:27:34

Let's stay on fuel bills. In the last decade, they have risen by

0:27:340:27:34

last decade, they have risen by 160%.

0:27:340:27:38

last decade, they have risen by 160%. 3.5

0:27:380:27:38

last decade, they have risen by 160%. 3.5 million

0:27:380:27:38

last decade, they have risen by 160%. 3.5 million families

0:27:380:27:39

last decade, they have risen by 160%. 3.5 million families now

0:27:390:27:39

160%. 3.5 million families now living

0:27:390:27:39

160%. 3.5 million families now living fuel

0:27:390:27:39

160%. 3.5 million families now living fuel poverty,

0:27:390:27:40

160%. 3.5 million families now living fuel poverty, in

0:27:400:27:40

160%. 3.5 million families now living fuel poverty, in other

0:27:400:27:42

160%. 3.5 million families now living fuel poverty, in other words

0:27:420:27:42

living fuel poverty, in other words paying

0:27:420:27:42

living fuel poverty, in other words paying the

0:27:420:27:43

living fuel poverty, in other words paying the bills

0:27:430:27:43

living fuel poverty, in other words paying the bills will

0:27:430:27:43

living fuel poverty, in other words paying the bills will leave

0:27:430:27:43

living fuel poverty, in other words paying the bills will leave them

0:27:430:27:44

paying the bills will leave them without

0:27:440:27:44

paying the bills will leave them without enough

0:27:440:27:44

paying the bills will leave them without enough money

0:27:440:27:44

paying the bills will leave them without enough money to

0:27:440:27:44

paying the bills will leave them without enough money to live.

0:27:440:27:47

paying the bills will leave them without enough money to live. The

0:27:470:27:47

without enough money to live. The big

0:27:470:27:47

without enough money to live. The big six

0:27:470:27:47

without enough money to live. The big six suppliers

0:27:470:27:48

without enough money to live. The big six suppliers all

0:27:480:27:48

without enough money to live. The big six suppliers all put

0:27:480:27:48

without enough money to live. The big six suppliers all put up

0:27:480:27:48

without enough money to live. The big six suppliers all put up prices

0:27:480:27:49

big six suppliers all put up prices last

0:27:490:27:49

big six suppliers all put up prices last year,

0:27:490:27:49

big six suppliers all put up prices last year, and

0:27:490:27:49

big six suppliers all put up prices last year, and in

0:27:490:27:50

big six suppliers all put up prices last year, and in response,

0:27:500:27:51

last year, and in response, customers

0:27:510:27:51

last year, and in response, customers used

0:27:510:27:52

last year, and in response, customers used less

0:27:520:27:52

last year, and in response, customers used less gas

0:27:520:27:52

last year, and in response, customers used less gas and

0:27:520:27:52

customers used less gas and electricity.

0:27:520:27:55

customers used less gas and electricity. Analysts

0:27:550:27:55

customers used less gas and electricity. Analysts predict

0:27:550:27:55

customers used less gas and electricity. Analysts predict that

0:27:550:27:56

electricity. Analysts predict that prices

0:27:560:27:56

electricity. Analysts predict that prices are

0:27:560:27:56

electricity. Analysts predict that prices are likely

0:27:560:27:57

electricity. Analysts predict that prices are likely to

0:27:570:27:57

electricity. Analysts predict that prices are likely to rise

0:27:570:27:57

electricity. Analysts predict that prices are likely to rise this

0:27:570:27:57

prices are likely to rise this winter

0:27:570:27:57

prices are likely to rise this winter again.

0:27:570:28:00

prices are likely to rise this winter again. Why,

0:28:000:28:01

prices are likely to rise this winter again. Why, with

0:28:010:28:01

prices are likely to rise this winter again. Why, with so

0:28:010:28:01

prices are likely to rise this winter again. Why, with so many

0:28:010:28:02

winter again. Why, with so many households

0:28:020:28:02

winter again. Why, with so many households struggling?

0:28:020:28:03

winter again. Why, with so many households struggling? So

0:28:030:28:03

winter again. Why, with so many households struggling? So we

0:28:030:28:03

winter again. Why, with so many households struggling? So we decided

0:28:030:28:04

households struggling? So we decided to

0:28:040:28:04

households struggling? So we decided to get

0:28:040:28:06

households struggling? So we decided to get in

0:28:060:28:06

households struggling? So we decided to get in touch

0:28:060:28:07

households struggling? So we decided to get in touch with

0:28:070:28:07

households struggling? So we decided to get in touch with the big

0:28:070:28:07

households struggling? So we decided to get in touch with the big hitters

0:28:070:28:08

to get in touch with the big hitters to

0:28:080:28:08

to get in touch with the big hitters to decide

0:28:080:28:08

to get in touch with the big hitters to decide if

0:28:080:28:08

to get in touch with the big hitters to decide if they

0:28:080:28:08

to get in touch with the big hitters to decide if they are

0:28:080:28:09

to get in touch with the big hitters to decide if they are definitely

0:28:090:28:11

to decide if they are definitely about

0:28:110:28:11

to decide if they are definitely about to

0:28:110:28:11

to decide if they are definitely about to raise

0:28:110:28:11

to decide if they are definitely about to raise the

0:28:110:28:11

to decide if they are definitely about to raise the prices

0:28:110:28:12

to decide if they are definitely about to raise the prices again.

0:28:120:28:13

about to raise the prices again. These

0:28:130:28:13

about to raise the prices again. These are

0:28:130:28:14

about to raise the prices again. These are the

0:28:140:28:14

about to raise the prices again. These are the men

0:28:140:28:14

about to raise the prices again. These are the men who

0:28:140:28:14

about to raise the prices again. These are the men who run

0:28:140:28:15

about to raise the prices again. These are the men who run the

0:28:150:28:15

about to raise the prices again. These are the men who run the big

0:28:150:28:15

These are the men who run the big six

0:28:150:28:16

These are the men who run the big six energy

0:28:160:28:16

These are the men who run the big six energy companies.

0:28:160:28:16

These are the men who run the big six energy companies. Paul

0:28:160:28:16

These are the men who run the big six energy companies. Paul Massara

0:28:160:28:17

six energy companies. Paul Massara from

0:28:170:28:17

six energy companies. Paul Massara from NPower.

0:28:170:28:17

six energy companies. Paul Massara from NPower. Vincent

0:28:170:28:18

six energy companies. Paul Massara from NPower. Vincent de

0:28:180:28:18

six energy companies. Paul Massara from NPower. Vincent de Rivas

0:28:180:28:18

six energy companies. Paul Massara from NPower. Vincent de Rivas from

0:28:180:28:18

from NPower. Vincent de Rivas from EDF.

0:28:180:28:18

from NPower. Vincent de Rivas from EDF. Tony

0:28:180:28:19

from NPower. Vincent de Rivas from EDF. Tony Cocker

0:28:190:28:19

from NPower. Vincent de Rivas from EDF. Tony Cocker from

0:28:190:28:19

from NPower. Vincent de Rivas from EDF. Tony Cocker from E.ON.

0:28:190:28:20

from NPower. Vincent de Rivas from EDF. Tony Cocker from E.ON. Neil

0:28:200:28:20

EDF. Tony Cocker from E.ON. Neil Clitheroe

0:28:200:28:20

EDF. Tony Cocker from E.ON. Neil Clitheroe from

0:28:200:28:20

EDF. Tony Cocker from E.ON. Neil Clitheroe from ScottishPower.

0:28:200:28:21

Clitheroe from ScottishPower. Alistair

0:28:210:28:21

Clitheroe from ScottishPower. Alistair Phillips-Davies

0:28:210:28:21

Clitheroe from ScottishPower. Alistair Phillips-Davies from

0:28:210:28:22

Clitheroe from ScottishPower. Alistair Phillips-Davies from SSE.

0:28:220:28:22

Alistair Phillips-Davies from SSE. And

0:28:220:28:22

Alistair Phillips-Davies from SSE. And Chris

0:28:220:28:22

Alistair Phillips-Davies from SSE. And Chris Weston

0:28:220:28:23

Alistair Phillips-Davies from SSE. And Chris Weston from

0:28:230:28:23

Alistair Phillips-Davies from SSE. And Chris Weston from British

0:28:230:28:23

Alistair Phillips-Davies from SSE. And Chris Weston from British Gas.

0:28:230:28:26

And Chris Weston from British Gas. Are

0:28:260:28:26

And Chris Weston from British Gas. Are they

0:28:260:28:27

And Chris Weston from British Gas. Are they putting

0:28:270:28:27

And Chris Weston from British Gas. Are they putting their

0:28:270:28:27

And Chris Weston from British Gas. Are they putting their prices

0:28:270:28:27

And Chris Weston from British Gas. Are they putting their prices up?

0:28:270:28:28

Are they putting their prices up? They

0:28:280:28:28

Are they putting their prices up? They all

0:28:280:28:28

Are they putting their prices up? They all refused

0:28:280:28:29

Are they putting their prices up? They all refused to

0:28:290:28:29

Are they putting their prices up? They all refused to say.

0:28:290:28:31

They all refused to say. But

0:28:310:28:31

They all refused to say. But none

0:28:310:28:31

They all refused to say. But none of

0:28:310:28:31

They all refused to say. But none of them

0:28:310:28:32

They all refused to say. But none of them will

0:28:320:28:32

They all refused to say. But none of them will be

0:28:320:28:32

They all refused to say. But none of them will be suffering

0:28:320:28:33

But none of them will be suffering from

0:28:330:28:33

But none of them will be suffering from fuel

0:28:330:28:33

But none of them will be suffering from fuel poverty,

0:28:330:28:34

But none of them will be suffering from fuel poverty, because

0:28:340:28:34

But none of them will be suffering from fuel poverty, because they

0:28:340:28:35

But none of them will be suffering from fuel poverty, because they all

0:28:350:28:35

from fuel poverty, because they all earn

0:28:350:28:35

from fuel poverty, because they all earn hundreds

0:28:350:28:35

from fuel poverty, because they all earn hundreds of

0:28:350:28:36

from fuel poverty, because they all earn hundreds of thousands

0:28:360:28:36

from fuel poverty, because they all earn hundreds of thousands per

0:28:360:28:36

from fuel poverty, because they all earn hundreds of thousands per year.

0:28:360:28:39

earn hundreds of thousands per year. We

0:28:390:28:40

earn hundreds of thousands per year. We invited

0:28:400:28:40

earn hundreds of thousands per year. We invited all

0:28:400:28:40

earn hundreds of thousands per year. We invited all six to

0:28:400:28:41

earn hundreds of thousands per year. We invited all six to come

0:28:410:28:41

earn hundreds of thousands per year. We invited all six to come onto

0:28:410:28:41

earn hundreds of thousands per year. We invited all six to come onto the

0:28:410:28:41

We invited all six to come onto the show

0:28:410:28:42

We invited all six to come onto the show at

0:28:420:28:42

We invited all six to come onto the show at some

0:28:420:28:42

We invited all six to come onto the show at some point

0:28:420:28:42

We invited all six to come onto the show at some point this

0:28:420:28:43

We invited all six to come onto the show at some point this series

0:28:430:28:43

We invited all six to come onto the show at some point this series to

0:28:430:28:43

show at some point this series to discuss

0:28:430:28:43

show at some point this series to discuss price

0:28:430:28:44

show at some point this series to discuss price rises

0:28:440:28:44

show at some point this series to discuss price rises and

0:28:440:28:45

show at some point this series to discuss price rises and those

0:28:450:28:45

show at some point this series to discuss price rises and those 3.5

0:28:450:28:45

discuss price rises and those 3.5 million

0:28:450:28:46

discuss price rises and those 3.5 million families

0:28:460:28:46

discuss price rises and those 3.5 million families struggling

0:28:460:28:46

discuss price rises and those 3.5 million families struggling to

0:28:460:28:47

discuss price rises and those 3.5 million families struggling to pay

0:28:470:28:47

million families struggling to pay their

0:28:470:28:47

million families struggling to pay their bills.

0:28:470:28:48

million families struggling to pay their bills. E.ON

0:28:480:28:49

million families struggling to pay their bills. E.ON and SSE

0:28:490:28:49

million families struggling to pay their bills. E.ON and SSE have

0:28:490:28:49

million families struggling to pay their bills. E.ON and SSE have said

0:28:490:28:49

their bills. E.ON and SSE have said yes.

0:28:490:28:51

their bills. E.ON and SSE have said yes. We

0:28:510:28:51

their bills. E.ON and SSE have said yes. We are

0:28:510:28:51

their bills. E.ON and SSE have said yes. We are still

0:28:510:28:52

their bills. E.ON and SSE have said yes. We are still waiting

0:28:520:28:52

their bills. E.ON and SSE have said yes. We are still waiting to

0:28:520:28:53

their bills. E.ON and SSE have said yes. We are still waiting to hear

0:28:530:28:53

yes. We are still waiting to hear back

0:28:530:28:53

yes. We are still waiting to hear back from

0:28:530:28:53

yes. We are still waiting to hear back from ScottishPower

0:28:530:28:53

yes. We are still waiting to hear back from ScottishPower and

0:28:530:28:54

yes. We are still waiting to hear back from ScottishPower and British

0:28:540:28:54

back from ScottishPower and British Gas,

0:28:540:28:56

back from ScottishPower and British Gas, while

0:28:560:28:56

back from ScottishPower and British Gas, while nPower

0:28:560:28:57

back from ScottishPower and British Gas, while nPower and

0:28:570:28:57

back from ScottishPower and British Gas, while nPower and EDF

0:28:570:28:57

Gas, while nPower and EDF immediately

0:28:570:28:57

Gas, while nPower and EDF immediately said

0:28:570:28:57

Gas, while nPower and EDF immediately said no.

0:28:570:29:01

immediately said no. Perhaps

0:29:010:29:01

immediately said no. Perhaps we

0:29:010:29:01

immediately said no. Perhaps we could

0:29:010:29:01

immediately said no. Perhaps we could persuade

0:29:010:29:02

immediately said no. Perhaps we could persuade them

0:29:020:29:02

immediately said no. Perhaps we could persuade them to

0:29:020:29:02

Perhaps we could persuade them to change

0:29:020:29:02

Perhaps we could persuade them to change their

0:29:020:29:02

Perhaps we could persuade them to change their mind.

0:29:020:29:03

Perhaps we could persuade them to change their mind. If

0:29:030:29:03

Perhaps we could persuade them to change their mind. If you

0:29:030:29:04

Perhaps we could persuade them to change their mind. If you could

0:29:040:29:04

Perhaps we could persuade them to change their mind. If you could ask

0:29:040:29:04

change their mind. If you could ask any

0:29:040:29:04

change their mind. If you could ask any of

0:29:040:29:04

change their mind. If you could ask any of them

0:29:040:29:05

change their mind. If you could ask any of them a

0:29:050:29:05

change their mind. If you could ask any of them a question,

0:29:050:29:05

change their mind. If you could ask any of them a question, what

0:29:050:29:05

change their mind. If you could ask any of them a question, what would

0:29:050:29:06

any of them a question, what would it

0:29:060:29:06

any of them a question, what would it be?

0:29:060:29:06

any of them a question, what would it be? This

0:29:060:29:07

any of them a question, what would it be? This is

0:29:070:29:07

any of them a question, what would it be? This is your

0:29:070:29:09

any of them a question, what would it be? This is your opportunity

0:29:090:29:10

any of them a question, what would it be? This is your opportunity to

0:29:100:29:10

it be? This is your opportunity to grill

0:29:100:29:10

it be? This is your opportunity to grill the

0:29:100:29:10

it be? This is your opportunity to grill the people

0:29:100:29:11

it be? This is your opportunity to grill the people behind

0:29:110:29:11

grill the people behind ever-increasing

0:29:110:29:11

grill the people behind ever-increasing energy

0:29:110:29:11

grill the people behind ever-increasing energy bills.

0:29:110:29:16

Send

0:29:190:29:19

Send us

0:29:190:29:20

Send us an e-mail,

0:29:200:29:22

Send us an e-mail, and

0:29:220:29:22

Send us an e-mail, and put

0:29:220:29:22

Send us an e-mail, and put energy

0:29:220:29:22

Send us an e-mail, and put energy question

0:29:220:29:22

Send us an e-mail, and put energy question in

0:29:220:29:23

Send us an e-mail, and put energy question in the

0:29:230:29:23

Send us an e-mail, and put energy question in the subject

0:29:230:29:23

Send us an e-mail, and put energy question in the subject box.

0:29:230:29:24

question in the subject box. Still

0:29:240:29:24

question in the subject box. Still to

0:29:240:29:24

question in the subject box. Still to come:

0:29:240:29:26

question in the subject box. Still to come: The

0:29:260:29:27

question in the subject box. Still to come: The creams

0:29:270:29:27

question in the subject box. Still to come: The creams in

0:29:270:29:27

question in the subject box. Still to come: The creams in your

0:29:270:29:27

Still to come: The creams in your bathroom

0:29:270:29:28

Still to come: The creams in your bathroom cabinet

0:29:280:29:28

Still to come: The creams in your bathroom cabinet that

0:29:280:29:29

Still to come: The creams in your bathroom cabinet that can

0:29:290:29:29

Still to come: The creams in your bathroom cabinet that can lead

0:29:290:29:29

Still to come: The creams in your bathroom cabinet that can lead to

0:29:290:29:29

bathroom cabinet that can lead to severe

0:29:290:29:29

bathroom cabinet that can lead to severe allergic

0:29:290:29:30

bathroom cabinet that can lead to severe allergic reactions.

0:29:300:29:30

Back

0:29:410:29:41

Back to

0:29:410:29:41

Back to Grattan

0:29:410:29:41

Back to Grattan Estates.

0:29:410:29:42

Back to Grattan Estates. We

0:29:420:29:42

Back to Grattan Estates. We know

0:29:420:29:43

Back to Grattan Estates. We know customers

0:29:430:29:43

Back to Grattan Estates. We know customers can

0:29:430:29:43

Back to Grattan Estates. We know customers can get

0:29:430:29:43

Back to Grattan Estates. We know customers can get a

0:29:430:29:44

Back to Grattan Estates. We know customers can get a raw

0:29:440:29:44

Back to Grattan Estates. We know customers can get a raw deal

0:29:440:29:44

Back to Grattan Estates. We know customers can get a raw deal when

0:29:440:29:45

customers can get a raw deal when renting

0:29:450:29:45

customers can get a raw deal when renting a

0:29:450:29:45

customers can get a raw deal when renting a flat

0:29:450:29:46

customers can get a raw deal when renting a flat from

0:29:460:29:46

customers can get a raw deal when renting a flat from them.

0:29:460:29:46

customers can get a raw deal when renting a flat from them. But

0:29:460:29:46

customers can get a raw deal when renting a flat from them. But they

0:29:460:29:47

renting a flat from them. But they do

0:29:470:29:48

renting a flat from them. But they do not

0:29:480:29:48

renting a flat from them. But they do not just

0:29:480:29:48

renting a flat from them. But they do not just in

0:29:480:29:48

renting a flat from them. But they do not just in lettings,

0:29:480:29:50

renting a flat from them. But they do not just in lettings, because

0:29:500:29:50

renting a flat from them. But they do not just in lettings, because a

0:29:500:29:50

do not just in lettings, because a quick

0:29:500:29:50

do not just in lettings, because a quick look

0:29:500:29:51

do not just in lettings, because a quick look at

0:29:510:29:51

do not just in lettings, because a quick look at the

0:29:510:29:52

do not just in lettings, because a quick look at the website

0:29:520:29:52

do not just in lettings, because a quick look at the website and

0:29:520:29:52

do not just in lettings, because a quick look at the website and you

0:29:520:29:52

quick look at the website and you find

0:29:520:29:52

quick look at the website and you find a

0:29:520:29:53

quick look at the website and you find a host

0:29:530:29:54

quick look at the website and you find a host of

0:29:540:29:54

quick look at the website and you find a host of properties

0:29:540:29:54

quick look at the website and you find a host of properties for

0:29:540:29:54

quick look at the website and you find a host of properties for sale.

0:29:540:29:55

find a host of properties for sale. But,

0:29:550:29:56

find a host of properties for sale. But, the

0:29:560:29:57

find a host of properties for sale. But, the Grattan

0:29:570:29:57

find a host of properties for sale. But, the Grattan Estates

0:29:570:29:57

find a host of properties for sale. But, the Grattan Estates are

0:29:570:29:57

find a host of properties for sale. But, the Grattan Estates are not

0:29:570:29:58

But, the Grattan Estates are not permitted

0:29:580:29:58

But, the Grattan Estates are not permitted by

0:29:580:29:58

But, the Grattan Estates are not permitted by law

0:29:580:29:58

But, the Grattan Estates are not permitted by law to

0:29:580:29:59

But, the Grattan Estates are not permitted by law to sell

0:29:590:29:59

But, the Grattan Estates are not permitted by law to sell property

0:29:590:29:59

permitted by law to sell property because

0:29:590:29:59

permitted by law to sell property because to

0:29:590:30:00

permitted by law to sell property because to do

0:30:000:30:00

permitted by law to sell property because to do so

0:30:000:30:00

permitted by law to sell property because to do so you

0:30:000:30:01

permitted by law to sell property because to do so you have

0:30:010:30:01

permitted by law to sell property because to do so you have to

0:30:010:30:02

permitted by law to sell property because to do so you have to be

0:30:020:30:02

because to do so you have to be signed

0:30:020:30:03

because to do so you have to be signed up

0:30:030:30:03

because to do so you have to be signed up to

0:30:030:30:03

because to do so you have to be signed up to an

0:30:030:30:04

because to do so you have to be signed up to an official

0:30:040:30:04

because to do so you have to be signed up to an official ombudsman

0:30:040:30:04

signed up to an official ombudsman service.

0:30:040:30:05

signed up to an official ombudsman service. It

0:30:050:30:06

signed up to an official ombudsman service. It is a

0:30:060:30:06

signed up to an official ombudsman service. It is a code

0:30:060:30:06

signed up to an official ombudsman service. It is a code of

0:30:060:30:07

signed up to an official ombudsman service. It is a code of redress

0:30:070:30:07

signed up to an official ombudsman service. It is a code of redress in

0:30:070:30:07

service. It is a code of redress in case

0:30:070:30:07

service. It is a code of redress in case things

0:30:070:30:08

service. It is a code of redress in case things go

0:30:080:30:08

service. It is a code of redress in case things go wrong.

0:30:080:30:08

service. It is a code of redress in case things go wrong. But

0:30:080:30:08

service. It is a code of redress in case things go wrong. But they

0:30:080:30:10

service. It is a code of redress in case things go wrong. But they are

0:30:100:30:10

case things go wrong. But they are not

0:30:100:30:10

case things go wrong. But they are not and

0:30:100:30:10

case things go wrong. But they are not and it

0:30:100:30:11

case things go wrong. But they are not and it is

0:30:110:30:11

case things go wrong. But they are not and it is a

0:30:110:30:11

case things go wrong. But they are not and it is a legal

0:30:110:30:11

case things go wrong. But they are not and it is a legal requirement.

0:30:110:30:13

not and it is a legal requirement. It

0:30:130:30:13

not and it is a legal requirement. It is

0:30:130:30:13

not and it is a legal requirement. It is against

0:30:130:30:14

not and it is a legal requirement. It is against the

0:30:140:30:14

not and it is a legal requirement. It is against the law.

0:30:140:30:15

not and it is a legal requirement. It is against the law. Is

0:30:150:30:15

not and it is a legal requirement. It is against the law. Is that

0:30:150:30:16

It is against the law. Is that stopping

0:30:160:30:16

It is against the law. Is that stopping them?

0:30:160:30:17

It is against the law. Is that stopping them? Of

0:30:170:30:17

It is against the law. Is that stopping them? Of course

0:30:170:30:17

It is against the law. Is that stopping them? Of course not.

0:30:170:30:18

It is against the law. Is that stopping them? Of course not. The

0:30:180:30:18

stopping them? Of course not. The strange

0:30:180:30:19

stopping them? Of course not. The strange thing

0:30:190:30:19

stopping them? Of course not. The strange thing is

0:30:190:30:19

stopping them? Of course not. The strange thing is we

0:30:190:30:20

stopping them? Of course not. The strange thing is we cannot

0:30:200:30:20

stopping them? Of course not. The strange thing is we cannot get

0:30:200:30:21

stopping them? Of course not. The strange thing is we cannot get any

0:30:210:30:22

strange thing is we cannot get any viewings

0:30:220:30:22

strange thing is we cannot get any viewings on the

0:30:220:30:22

strange thing is we cannot get any viewings on the houses

0:30:220:30:23

strange thing is we cannot get any viewings on the houses advertised.

0:30:230:30:33

viewings on the houses advertised. Maybe

0:30:330:30:33

viewings on the houses advertised. Maybe we

0:30:330:30:33

viewings on the houses advertised. Maybe we should

0:30:330:30:34

viewings on the houses advertised. Maybe we should take

0:30:340:30:34

viewings on the houses advertised. Maybe we should take a

0:30:340:30:34

viewings on the houses advertised. Maybe we should take a closer

0:30:340:30:35

viewings on the houses advertised. Maybe we should take a closer look.

0:30:350:30:38

Maybe we should take a closer look. We

0:30:380:30:39

Maybe we should take a closer look. We can

0:30:390:30:40

Maybe we should take a closer look. We can go

0:30:400:30:40

Maybe we should take a closer look. We can go on

0:30:400:30:40

Maybe we should take a closer look. We can go on a

0:30:400:30:40

Maybe we should take a closer look. We can go on a motorcycle

0:30:400:30:41

Maybe we should take a closer look. We can go on a motorcycle tour

0:30:410:30:41

Maybe we should take a closer look. We can go on a motorcycle tour of

0:30:410:30:41

We can go on a motorcycle tour of North

0:30:410:30:41

We can go on a motorcycle tour of North London.

0:30:410:30:46

We can go on a motorcycle tour of North London. In

0:30:460:30:46

We can go on a motorcycle tour of North London. In this

0:30:460:30:46

We can go on a motorcycle tour of North London. In this block,

0:30:460:30:47

North London. In this block, Grattan

0:30:470:30:48

North London. In this block, Grattan Estates

0:30:480:30:48

North London. In this block, Grattan Estates claimed

0:30:480:30:49

North London. In this block, Grattan Estates claimed to

0:30:490:30:49

North London. In this block, Grattan Estates claimed to have

0:30:490:30:50

North London. In this block, Grattan Estates claimed to have a

0:30:500:30:50

Grattan Estates claimed to have a two-bedroom

0:30:500:30:50

Grattan Estates claimed to have a two-bedroom flat

0:30:500:30:50

Grattan Estates claimed to have a two-bedroom flat for

0:30:500:30:52

Grattan Estates claimed to have a two-bedroom flat for sale

0:30:520:30:52

Grattan Estates claimed to have a two-bedroom flat for sale for

0:30:520:30:52

Grattan Estates claimed to have a two-bedroom flat for sale for no

0:30:520:30:52

two-bedroom flat for sale for no less

0:30:520:30:54

two-bedroom flat for sale for no less than

0:30:540:30:54

two-bedroom flat for sale for no less than £745,000.

0:30:540:30:56

two-bedroom flat for sale for no less than £745,000. For

0:30:560:30:57

two-bedroom flat for sale for no less than £745,000. For that

0:30:570:30:57

two-bedroom flat for sale for no less than £745,000. For that money

0:30:570:30:57

less than £745,000. For that money you

0:30:570:30:57

less than £745,000. For that money you might

0:30:570:30:59

less than £745,000. For that money you might expect

0:30:590:31:00

less than £745,000. For that money you might expect that

0:31:000:31:00

less than £745,000. For that money you might expect that there

0:31:000:31:00

less than £745,000. For that money you might expect that there would

0:31:000:31:00

you might expect that there would be

0:31:000:31:00

you might expect that there would be a

0:31:000:31:01

you might expect that there would be a sign

0:31:010:31:01

you might expect that there would be a sign outside

0:31:010:31:02

you might expect that there would be a sign outside saying

0:31:020:31:02

you might expect that there would be a sign outside saying for

0:31:020:31:02

you might expect that there would be a sign outside saying for sale,

0:31:020:31:02

be a sign outside saying for sale, but

0:31:020:31:03

be a sign outside saying for sale, but there

0:31:030:31:03

be a sign outside saying for sale, but there is

0:31:030:31:03

be a sign outside saying for sale, but there is not.

0:31:030:31:09

be a sign outside saying for sale, but there is not. Another

0:31:090:31:09

be a sign outside saying for sale, but there is not. Another property,

0:31:090:31:11

but there is not. Another property, on

0:31:110:31:11

but there is not. Another property, on the

0:31:110:31:11

but there is not. Another property, on the website,

0:31:110:31:12

but there is not. Another property, on the website, but,

0:31:120:31:13

but there is not. Another property, on the website, but, when

0:31:130:31:13

but there is not. Another property, on the website, but, when you

0:31:130:31:13

on the website, but, when you arrive

0:31:130:31:14

on the website, but, when you arrive there

0:31:140:31:15

on the website, but, when you arrive there is

0:31:150:31:15

on the website, but, when you arrive there is no

0:31:150:31:15

on the website, but, when you arrive there is no for

0:31:150:31:15

on the website, but, when you arrive there is no for sale

0:31:150:31:15

on the website, but, when you arrive there is no for sale sign.

0:31:150:31:16

arrive there is no for sale sign. On

0:31:160:31:16

arrive there is no for sale sign. On the tour

0:31:160:31:17

arrive there is no for sale sign. On the tour of

0:31:170:31:17

arrive there is no for sale sign. On the tour of London

0:31:170:31:17

arrive there is no for sale sign. On the tour of London we

0:31:170:31:17

arrive there is no for sale sign. On the tour of London we have

0:31:170:31:18

arrive there is no for sale sign. On the tour of London we have not

0:31:180:31:18

On the tour of London we have not seen

0:31:180:31:18

On the tour of London we have not seen a

0:31:180:31:20

On the tour of London we have not seen a single

0:31:200:31:20

On the tour of London we have not seen a single Grattan

0:31:200:31:20

On the tour of London we have not seen a single Grattan Estates

0:31:200:31:21

On the tour of London we have not seen a single Grattan Estates sales

0:31:210:31:21

seen a single Grattan Estates sales board.

0:31:210:31:22

seen a single Grattan Estates sales board. Time

0:31:220:31:22

seen a single Grattan Estates sales board. Time to

0:31:220:31:22

seen a single Grattan Estates sales board. Time to be

0:31:220:31:23

seen a single Grattan Estates sales board. Time to be brave

0:31:230:31:24

seen a single Grattan Estates sales board. Time to be brave and

0:31:240:31:24

seen a single Grattan Estates sales board. Time to be brave and knock

0:31:240:31:24

board. Time to be brave and knock on

0:31:240:31:24

board. Time to be brave and knock on the

0:31:240:31:25

board. Time to be brave and knock on the door.

0:31:250:31:25

board. Time to be brave and knock on the door. Hello,

0:31:250:31:27

board. Time to be brave and knock on the door. Hello, BBC,

0:31:270:31:29

board. Time to be brave and knock on the door. Hello, BBC, is your

0:31:290:31:29

on the door. Hello, BBC, is your house

0:31:290:31:29

on the door. Hello, BBC, is your house for

0:31:290:31:29

on the door. Hello, BBC, is your house for sale?

0:31:290:31:31

on the door. Hello, BBC, is your house for sale? No.

0:31:310:31:32

on the door. Hello, BBC, is your house for sale? No. It

0:31:320:31:33

on the door. Hello, BBC, is your house for sale? No. It is

0:31:330:31:33

on the door. Hello, BBC, is your house for sale? No. It is not

0:31:330:31:33

on the door. Hello, BBC, is your house for sale? No. It is not for

0:31:330:31:33

house for sale? No. It is not for sale,

0:31:330:31:34

house for sale? No. It is not for sale, I

0:31:340:31:34

house for sale? No. It is not for sale, I do

0:31:340:31:35

house for sale? No. It is not for sale, I do not

0:31:350:31:35

house for sale? No. It is not for sale, I do not know

0:31:350:31:35

house for sale? No. It is not for sale, I do not know who

0:31:350:31:35

house for sale? No. It is not for sale, I do not know who they

0:31:350:31:36

house for sale? No. It is not for sale, I do not know who they are.

0:31:360:31:37

sale, I do not know who they are. Do

0:31:370:31:38

sale, I do not know who they are. Do you

0:31:380:31:38

sale, I do not know who they are. Do you have

0:31:380:31:38

sale, I do not know who they are. Do you have a

0:31:380:31:38

sale, I do not know who they are. Do you have a swimming

0:31:380:31:39

sale, I do not know who they are. Do you have a swimming pool?

0:31:390:31:40

sale, I do not know who they are. Do you have a swimming pool? Yes.

0:31:400:31:42

Do you have a swimming pool? Yes. This

0:31:420:31:42

Do you have a swimming pool? Yes. This House

0:31:420:31:42

Do you have a swimming pool? Yes. This House is

0:31:420:31:42

Do you have a swimming pool? Yes. This House is not

0:31:420:31:42

Do you have a swimming pool? Yes. This House is not for

0:31:420:31:43

Do you have a swimming pool? Yes. This House is not for sale.

0:31:430:31:45

Do you have a swimming pool? Yes. This House is not for sale. It

0:31:450:31:46

Do you have a swimming pool? Yes. This House is not for sale. It is

0:31:460:31:47

This House is not for sale. It is not

0:31:470:31:47

This House is not for sale. It is not for

0:31:470:31:47

This House is not for sale. It is not for sale.

0:31:470:31:48

This House is not for sale. It is not for sale. It

0:31:480:31:48

This House is not for sale. It is not for sale. It was

0:31:480:31:48

This House is not for sale. It is not for sale. It was once,

0:31:480:31:49

This House is not for sale. It is not for sale. It was once, but

0:31:490:31:50

This House is not for sale. It is not for sale. It was once, but not

0:31:500:31:50

not for sale. It was once, but not any

0:31:500:31:50

not for sale. It was once, but not any more.

0:31:500:31:50

not for sale. It was once, but not any more. We

0:31:500:31:51

not for sale. It was once, but not any more. We spoke

0:31:510:31:51

not for sale. It was once, but not any more. We spoke to

0:31:510:31:52

not for sale. It was once, but not any more. We spoke to other

0:31:520:31:53

not for sale. It was once, but not any more. We spoke to other owners

0:31:530:31:53

any more. We spoke to other owners they

0:31:530:31:53

any more. We spoke to other owners they claim

0:31:530:31:53

any more. We spoke to other owners they claim to

0:31:530:31:53

any more. We spoke to other owners they claim to advertise

0:31:530:31:54

any more. We spoke to other owners they claim to advertise for

0:31:540:31:54

any more. We spoke to other owners they claim to advertise for and

0:31:540:31:54

they claim to advertise for and they

0:31:540:31:55

they claim to advertise for and they have

0:31:550:31:55

they claim to advertise for and they have not

0:31:550:31:56

they claim to advertise for and they have not heard

0:31:560:31:56

they claim to advertise for and they have not heard of

0:31:560:31:56

they claim to advertise for and they have not heard of the

0:31:560:31:56

they claim to advertise for and they have not heard of the stake

0:31:560:31:57

they have not heard of the stake macro.

0:31:570:31:58

they have not heard of the stake macro. It

0:31:580:31:58

they have not heard of the stake macro. It seems

0:31:580:31:58

they have not heard of the stake macro. It seems they

0:31:580:31:59

they have not heard of the stake macro. It seems they stole

0:31:590:32:00

macro. It seems they stole details from

0:32:000:32:00

macro. It seems they stole details from legitimate

0:32:000:32:01

macro. It seems they stole details from legitimate websites

0:32:010:32:01

macro. It seems they stole details from legitimate websites and

0:32:010:32:02

from legitimate websites and pretended

0:32:020:32:03

from legitimate websites and pretended they

0:32:030:32:03

from legitimate websites and pretended they had

0:32:030:32:03

from legitimate websites and pretended they had them

0:32:030:32:03

from legitimate websites and pretended they had them for

0:32:030:32:03

from legitimate websites and pretended they had them for sale.

0:32:030:32:04

pretended they had them for sale. It

0:32:040:32:05

pretended they had them for sale. It means

0:32:050:32:05

pretended they had them for sale. It means the

0:32:050:32:05

pretended they had them for sale. It means the advertisements

0:32:050:32:06

pretended they had them for sale. It means the advertisements are

0:32:060:32:06

It means the advertisements are fake,

0:32:060:32:07

It means the advertisements are fake, and

0:32:070:32:07

It means the advertisements are fake, and that

0:32:070:32:08

It means the advertisements are fake, and that is

0:32:080:32:08

It means the advertisements are fake, and that is illegal.

0:32:080:32:09

It means the advertisements are fake, and that is illegal. But

0:32:090:32:09

It means the advertisements are fake, and that is illegal. But I

0:32:090:32:10

fake, and that is illegal. But I would

0:32:100:32:10

fake, and that is illegal. But I would like

0:32:100:32:10

fake, and that is illegal. But I would like to

0:32:100:32:10

fake, and that is illegal. But I would like to check

0:32:100:32:11

fake, and that is illegal. But I would like to check before

0:32:110:32:11

fake, and that is illegal. But I would like to check before we

0:32:110:32:11

fake, and that is illegal. But I would like to check before we use

0:32:110:32:11

would like to check before we use that

0:32:110:32:12

would like to check before we use that word.

0:32:120:32:14

would like to check before we use that word. And

0:32:140:32:14

would like to check before we use that word. And here

0:32:140:32:15

would like to check before we use that word. And here is

0:32:150:32:15

would like to check before we use that word. And here is the

0:32:150:32:15

would like to check before we use that word. And here is the man

0:32:150:32:15

would like to check before we use that word. And here is the man to

0:32:150:32:16

that word. And here is the man to set

0:32:160:32:16

that word. And here is the man to set a

0:32:160:32:16

that word. And here is the man to set a strict.

0:32:160:32:18

that word. And here is the man to set a strict. Henry

0:32:180:32:18

that word. And here is the man to set a strict. Henry Prior,

0:32:180:32:19

that word. And here is the man to set a strict. Henry Prior, an

0:32:190:32:19

set a strict. Henry Prior, an industry

0:32:190:32:20

set a strict. Henry Prior, an industry expert

0:32:200:32:20

set a strict. Henry Prior, an industry expert and

0:32:200:32:20

set a strict. Henry Prior, an industry expert and estate

0:32:200:32:21

set a strict. Henry Prior, an industry expert and estate agent.

0:32:210:32:24

set a strict. Henry Prior, an industry expert and estate agent. -

0:32:240:32:25

set a strict. Henry Prior, an - set

0:32:250:32:25

set a strict. Henry Prior, an - set the

0:32:250:32:25

set a strict. Henry Prior, an - set the record

0:32:250:32:25

set a strict. Henry Prior, an - set the record straight.

0:32:250:32:27

set a strict. Henry Prior, an - set the record straight. What

0:32:270:32:28

- set the record straight. What does

0:32:280:32:28

- set the record straight. What does he

0:32:280:32:28

- set the record straight. What does he make

0:32:280:32:28

- set the record straight. What does he make of

0:32:280:32:28

- set the record straight. What does he make of the

0:32:280:32:29

- set the record straight. What does he make of the advertisement?

0:32:290:32:30

does he make of the advertisement? The

0:32:300:32:30

does he make of the advertisement? The law

0:32:300:32:30

does he make of the advertisement? The law is

0:32:300:32:31

does he make of the advertisement? The law is clear,

0:32:310:32:33

does he make of the advertisement? The law is clear, you

0:32:330:32:33

does he make of the advertisement? The law is clear, you won

0:32:330:32:33

The law is clear, you won misrepresenting

0:32:330:32:34

The law is clear, you won misrepresenting the

0:32:340:32:34

The law is clear, you won misrepresenting the facts

0:32:340:32:34

The law is clear, you won misrepresenting the facts that

0:32:340:32:34

The law is clear, you won misrepresenting the facts that the

0:32:340:32:34

misrepresenting the facts that the property

0:32:340:32:35

misrepresenting the facts that the property is

0:32:350:32:35

misrepresenting the facts that the property is for

0:32:350:32:35

misrepresenting the facts that the property is for sale

0:32:350:32:35

misrepresenting the facts that the property is for sale when

0:32:350:32:36

misrepresenting the facts that the property is for sale when it

0:32:360:32:36

misrepresenting the facts that the property is for sale when it is

0:32:360:32:36

misrepresenting the facts that the property is for sale when it is not.

0:32:360:32:37

property is for sale when it is not. They

0:32:370:32:37

property is for sale when it is not. They do

0:32:370:32:37

property is for sale when it is not. They do it

0:32:370:32:38

property is for sale when it is not. They do it because

0:32:380:32:38

property is for sale when it is not. They do it because they

0:32:380:32:38

property is for sale when it is not. They do it because they think

0:32:380:32:39

property is for sale when it is not. They do it because they think the

0:32:390:32:40

They do it because they think the public

0:32:400:32:40

They do it because they think the public will

0:32:400:32:40

They do it because they think the public will think

0:32:400:32:40

They do it because they think the public will think that

0:32:400:32:41

They do it because they think the public will think that an

0:32:410:32:45

They do it because they think the public will think that an agent

0:32:450:32:45

public will think that an agent with

0:32:450:32:45

public will think that an agent with 10

0:32:450:32:49

public will think that an agent with 10 properties

0:32:490:32:50

public will think that an agent with 10 properties --

0:32:500:32:50

public will think that an agent with 10 properties -- think

0:32:500:32:50

public will think that an agent with 10 properties -- think moron.

0:32:500:32:52

with 10 properties -- think moron. They

0:32:520:32:52

with 10 properties -- think moron. They say

0:32:520:32:53

with 10 properties -- think moron. They say most

0:32:530:32:53

with 10 properties -- think moron. They say most have

0:32:530:32:53

with 10 properties -- think moron. They say most have been

0:32:530:32:55

with 10 properties -- think moron. They say most have been copied

0:32:550:32:55

with 10 properties -- think moron. They say most have been copied from

0:32:550:32:56

They say most have been copied from the

0:32:560:32:56

They say most have been copied from the site

0:32:560:32:56

They say most have been copied from the site so

0:32:560:32:56

They say most have been copied from the site so for

0:32:560:32:57

They say most have been copied from the site so for larger

0:32:570:32:57

They say most have been copied from the site so for larger estate

0:32:570:32:57

the site so for larger estate agents.

0:32:570:32:58

the site so for larger estate agents. It

0:32:580:32:58

the site so for larger estate agents. It is

0:32:580:32:58

the site so for larger estate agents. It is time

0:32:580:32:59

the site so for larger estate agents. It is time to

0:32:590:32:59

the site so for larger estate agents. It is time to turn

0:32:590:32:59

the site so for larger estate agents. It is time to turn our

0:32:590:33:00

agents. It is time to turn our attention

0:33:000:33:00

agents. It is time to turn our attention back

0:33:000:33:01

agents. It is time to turn our attention back to

0:33:010:33:01

agents. It is time to turn our attention back to the

0:33:010:33:01

agents. It is time to turn our attention back to the lettings

0:33:010:33:01

attention back to the lettings department.

0:33:010:33:03

attention back to the lettings department. Our

0:33:030:33:03

attention back to the lettings department. Our team

0:33:030:33:04

attention back to the lettings department. Our team members

0:33:040:33:04

attention back to the lettings department. Our team members have

0:33:040:33:05

department. Our team members have arranged

0:33:050:33:05

department. Our team members have arranged to

0:33:050:33:06

department. Our team members have arranged to see

0:33:060:33:06

department. Our team members have arranged to see four

0:33:060:33:06

department. Our team members have arranged to see four properties

0:33:060:33:07

arranged to see four properties with

0:33:070:33:07

arranged to see four properties with an

0:33:070:33:08

arranged to see four properties with an agent

0:33:080:33:08

arranged to see four properties with an agent calling

0:33:080:33:09

arranged to see four properties with an agent calling himself

0:33:090:33:09

with an agent calling himself Martin.

0:33:090:33:12

with an agent calling himself Martin. Except

0:33:120:33:12

with an agent calling himself Martin. Except that

0:33:120:33:13

with an agent calling himself Martin. Except that is

0:33:130:33:13

with an agent calling himself Martin. Except that is not

0:33:130:33:13

with an agent calling himself Martin. Except that is not Martin,

0:33:130:33:14

Martin. Except that is not Martin, it

0:33:140:33:14

Martin. Except that is not Martin, it is

0:33:140:33:14

Martin. Except that is not Martin, it is the

0:33:140:33:15

Martin. Except that is not Martin, it is the manager,

0:33:150:33:17

it is the manager, Mustafa Shahnawaz.

0:33:170:33:18

it is the manager, Mustafa Shahnawaz. It

0:33:180:33:18

it is the manager, Mustafa Shahnawaz. It is

0:33:180:33:18

it is the manager, Mustafa Shahnawaz. It is spacious,

0:33:180:33:19

it is the manager, Mustafa Shahnawaz. It is spacious, but

0:33:190:33:20

Shahnawaz. It is spacious, but there

0:33:200:33:20

Shahnawaz. It is spacious, but there is

0:33:200:33:20

Shahnawaz. It is spacious, but there is something

0:33:200:33:21

Shahnawaz. It is spacious, but there is something missing.

0:33:210:33:22

Shahnawaz. It is spacious, but there is something missing. Look

0:33:220:33:22

Shahnawaz. It is spacious, but there is something missing. Look at

0:33:220:33:23

there is something missing. Look at the

0:33:230:33:23

there is something missing. Look at the advertisement

0:33:230:33:23

there is something missing. Look at the advertisement again.

0:33:230:33:28

there is something missing. Look at the advertisement again. Yes,

0:33:280:33:29

there is something missing. Look at the advertisement again. Yes, it

0:33:290:33:29

the advertisement again. Yes, it does.

0:33:290:33:30

the advertisement again. Yes, it does. There

0:33:300:33:30

the advertisement again. Yes, it does. There is

0:33:300:33:30

the advertisement again. Yes, it does. There is no

0:33:300:33:31

the advertisement again. Yes, it does. There is no sign

0:33:310:33:32

the advertisement again. Yes, it does. There is no sign of

0:33:320:33:32

the advertisement again. Yes, it does. There is no sign of the

0:33:320:33:32

does. There is no sign of the bathroom.

0:33:320:33:33

does. There is no sign of the bathroom. Where

0:33:330:33:33

does. There is no sign of the bathroom. Where are

0:33:330:33:33

does. There is no sign of the bathroom. Where are we

0:33:330:33:34

does. There is no sign of the bathroom. Where are we again?

0:33:340:33:42

does. There is no sign of the bathroom. Where are we again? This

0:33:420:33:42

bathroom. Where are we again? This flat

0:33:420:33:42

bathroom. Where are we again? This flat is

0:33:420:33:43

bathroom. Where are we again? This flat is one

0:33:430:33:43

bathroom. Where are we again? This flat is one mile

0:33:430:33:43

bathroom. Where are we again? This flat is one mile away

0:33:430:33:44

bathroom. Where are we again? This flat is one mile away from

0:33:440:33:44

bathroom. Where are we again? This flat is one mile away from where

0:33:440:33:44

bathroom. Where are we again? This flat is one mile away from where it

0:33:440:33:45

flat is one mile away from where it should

0:33:450:33:45

flat is one mile away from where it should be.

0:33:450:33:45

flat is one mile away from where it should be. It

0:33:450:33:47

flat is one mile away from where it should be. It is

0:33:470:33:47

flat is one mile away from where it should be. It is not

0:33:470:33:47

flat is one mile away from where it should be. It is not one

0:33:470:33:47

flat is one mile away from where it should be. It is not one of

0:33:470:33:47

flat is one mile away from where it should be. It is not one of the

0:33:470:33:48

should be. It is not one of the four

0:33:480:33:48

should be. It is not one of the four properties

0:33:480:33:48

should be. It is not one of the four properties we

0:33:480:33:48

should be. It is not one of the four properties we asked

0:33:480:33:49

should be. It is not one of the four properties we asked him

0:33:490:33:49

should be. It is not one of the four properties we asked him to

0:33:490:33:49

four properties we asked him to show

0:33:490:33:49

four properties we asked him to show us.

0:33:490:33:51

four properties we asked him to show us. Only

0:33:510:33:51

four properties we asked him to show us. Only one

0:33:510:33:51

four properties we asked him to show us. Only one that

0:33:510:33:52

four properties we asked him to show us. Only one that we

0:33:520:33:52

four properties we asked him to show us. Only one that we wanted

0:33:520:33:53

four properties we asked him to show us. Only one that we wanted to

0:33:530:33:53

show us. Only one that we wanted to see

0:33:530:33:53

show us. Only one that we wanted to see was

0:33:530:33:54

show us. Only one that we wanted to see was available

0:33:540:33:54

show us. Only one that we wanted to see was available for

0:33:540:33:54

show us. Only one that we wanted to see was available for rent.

0:33:540:33:54

show us. Only one that we wanted to see was available for rent. In

0:33:540:33:55

see was available for rent. In order

0:33:550:33:56

see was available for rent. In order to

0:33:560:33:56

see was available for rent. In order to see

0:33:560:33:56

see was available for rent. In order to see it,

0:33:560:33:56

see was available for rent. In order to see it, we

0:33:560:33:57

see was available for rent. In order to see it, we need

0:33:570:33:57

see was available for rent. In order to see it, we need to

0:33:570:33:57

see was available for rent. In order to see it, we need to come

0:33:570:33:58

order to see it, we need to come back

0:33:580:33:58

order to see it, we need to come back the

0:33:580:33:58

order to see it, we need to come back the next

0:33:580:33:58

order to see it, we need to come back the next day.

0:33:580:34:04

order to see it, we need to come back the next day. When

0:34:040:34:05

order to see it, we need to come back the next day. When they

0:34:050:34:06

order to see it, we need to come back the next day. When they get

0:34:060:34:06

back the next day. When they get back

0:34:060:34:06

back the next day. When they get back outside

0:34:060:34:06

back the next day. When they get back outside there

0:34:060:34:07

back the next day. When they get back outside there is

0:34:070:34:07

back the next day. When they get back outside there is a

0:34:070:34:07

back the next day. When they get back outside there is a problem

0:34:070:34:08

back outside there is a problem over

0:34:080:34:08

back outside there is a problem over a

0:34:080:34:08

back outside there is a problem over a parking

0:34:080:34:08

back outside there is a problem over a parking ticket,

0:34:080:34:09

back outside there is a problem over a parking ticket, but

0:34:090:34:10

back outside there is a problem over a parking ticket, but that

0:34:100:34:10

over a parking ticket, but that does

0:34:100:34:10

over a parking ticket, but that does not

0:34:100:34:10

over a parking ticket, but that does not worry

0:34:100:34:11

over a parking ticket, but that does not worry Mustafa

0:34:110:34:11

over a parking ticket, but that does not worry Mustafa Shahnawaz.

0:34:110:34:16

does not worry Mustafa Shahnawaz. This

0:34:160:34:17

does not worry Mustafa Shahnawaz. This does

0:34:170:34:17

does not worry Mustafa Shahnawaz. This does not

0:34:170:34:17

does not worry Mustafa Shahnawaz. This does not feel

0:34:170:34:17

does not worry Mustafa Shahnawaz. This does not feel right,

0:34:170:34:19

does not worry Mustafa Shahnawaz. This does not feel right, but

0:34:190:34:19

does not worry Mustafa Shahnawaz. This does not feel right, but this

0:34:190:34:19

This does not feel right, but this has

0:34:190:34:20

This does not feel right, but this has to

0:34:200:34:20

This does not feel right, but this has to be

0:34:200:34:20

This does not feel right, but this has to be done.

0:34:200:34:20

This does not feel right, but this has to be done. London

0:34:200:34:20

This does not feel right, but this has to be done. London boroughs,

0:34:200:34:22

has to be done. London boroughs, Mustafa

0:34:220:34:23

has to be done. London boroughs, Mustafa Shahnawaz

0:34:230:34:23

has to be done. London boroughs, Mustafa Shahnawaz said

0:34:230:34:24

has to be done. London boroughs, Mustafa Shahnawaz said he

0:34:240:34:24

has to be done. London boroughs, Mustafa Shahnawaz said he does

0:34:240:34:24

has to be done. London boroughs, Mustafa Shahnawaz said he does not

0:34:240:34:24

Mustafa Shahnawaz said he does not pay

0:34:240:34:24

Mustafa Shahnawaz said he does not pay parking

0:34:240:34:25

Mustafa Shahnawaz said he does not pay parking tickets.

0:34:250:34:26

Mustafa Shahnawaz said he does not pay parking tickets. Check

0:34:260:34:27

Mustafa Shahnawaz said he does not pay parking tickets. Check your

0:34:270:34:27

pay parking tickets. Check your records!

0:34:270:34:28

pay parking tickets. Check your records! Sarah

0:34:280:34:28

pay parking tickets. Check your records! Sarah said

0:34:280:34:28

pay parking tickets. Check your records! Sarah said she

0:34:280:34:29

pay parking tickets. Check your records! Sarah said she liked

0:34:290:34:29

pay parking tickets. Check your records! Sarah said she liked the

0:34:290:34:30

records! Sarah said she liked the flat

0:34:300:34:30

records! Sarah said she liked the flat and

0:34:300:34:30

records! Sarah said she liked the flat and she

0:34:300:34:30

records! Sarah said she liked the flat and she is

0:34:300:34:31

records! Sarah said she liked the flat and she is told

0:34:310:34:31

records! Sarah said she liked the flat and she is told she

0:34:310:34:31

records! Sarah said she liked the flat and she is told she could

0:34:310:34:32

records! Sarah said she liked the secure it

0:34:320:34:32

records! Sarah said she liked the secure it if

0:34:320:34:32

records! Sarah said she liked the secure it if she

0:34:320:34:33

records! Sarah said she liked the secure it if she paid

0:34:330:34:33

records! Sarah said she liked the secure it if she paid a

0:34:330:34:33

records! Sarah said she liked the secure it if she paid a holding

0:34:330:34:35

secure it if she paid a holding deposit

0:34:350:34:35

secure it if she paid a holding deposit of

0:34:350:34:35

secure it if she paid a holding deposit of £700.

0:34:350:34:36

secure it if she paid a holding deposit of £700. We

0:34:360:34:36

secure it if she paid a holding deposit of £700. We have

0:34:360:34:36

secure it if she paid a holding deposit of £700. We have a

0:34:360:34:37

secure it if she paid a holding deposit of £700. We have a plan

0:34:370:34:37

secure it if she paid a holding deposit of £700. We have a plan to

0:34:370:34:37

deposit of £700. We have a plan to put

0:34:370:34:38

deposit of £700. We have a plan to put the promise

0:34:380:34:38

deposit of £700. We have a plan to put the promise to

0:34:380:34:38

deposit of £700. We have a plan to put the promise to the

0:34:380:34:38

deposit of £700. We have a plan to put the promise to the test.

0:34:380:34:40

deposit of £700. We have a plan to put the promise to the test. It

0:34:400:34:40

deposit of £700. We have a plan to put the promise to the test. It is

0:34:400:34:41

put the promise to the test. It is Friday

0:34:410:34:42

put the promise to the test. It is Friday afternoon

0:34:420:34:42

put the promise to the test. It is Friday afternoon at

0:34:420:34:43

put the promise to the test. It is Friday afternoon at the

0:34:430:34:43

put the promise to the test. It is Friday afternoon at the office.

0:34:430:34:43

Friday afternoon at the office. Sarah

0:34:430:34:43

Friday afternoon at the office. Sarah said

0:34:430:34:44

Friday afternoon at the office. Sarah said she

0:34:440:34:44

Friday afternoon at the office. Sarah said she could

0:34:440:34:44

Friday afternoon at the office. Sarah said she could not

0:34:440:34:44

Friday afternoon at the office. Sarah said she could not pay

0:34:440:34:45

Friday afternoon at the office. Sarah said she could not pay the

0:34:450:34:45

Sarah said she could not pay the money

0:34:450:34:45

Sarah said she could not pay the money up

0:34:450:34:46

Sarah said she could not pay the money up front and

0:34:460:34:46

Sarah said she could not pay the money up front and asks

0:34:460:34:46

Sarah said she could not pay the money up front and asks if

0:34:460:34:47

Sarah said she could not pay the money up front and asks if she

0:34:470:34:47

Sarah said she could not pay the money up front and asks if she can

0:34:470:34:48

money up front and asks if she can put

0:34:480:34:48

money up front and asks if she can put down

0:34:480:34:48

money up front and asks if she can put down 300

0:34:480:34:49

money up front and asks if she can put down 300 to

0:34:490:34:49

money up front and asks if she can put down 300 to hold

0:34:490:34:49

money up front and asks if she can put down 300 to hold the

0:34:490:34:49

money up front and asks if she can put down 300 to hold the flat

0:34:490:34:49

money up front and asks if she can put down 300 to hold the flat while

0:34:490:34:50

put down 300 to hold the flat while she

0:34:500:34:50

put down 300 to hold the flat while she raises

0:34:500:34:50

put down 300 to hold the flat while she raises the

0:34:500:34:50

put down 300 to hold the flat while she raises the rest

0:34:500:34:51

put down 300 to hold the flat while she raises the rest of

0:34:510:34:51

put down 300 to hold the flat while she raises the rest of the

0:34:510:34:51

put down 300 to hold the flat while she raises the rest of the cash.

0:34:510:34:53

she raises the rest of the cash. Mustafa

0:34:530:34:53

she raises the rest of the cash. Mustafa Shahnawaz

0:34:530:34:54

she raises the rest of the cash. Mustafa Shahnawaz and

0:34:540:34:54

she raises the rest of the cash. Mustafa Shahnawaz and his

0:34:540:34:55

she raises the rest of the cash. Mustafa Shahnawaz and his sidekick

0:34:550:34:55

Mustafa Shahnawaz and his sidekick agree,

0:34:550:34:56

Mustafa Shahnawaz and his sidekick agree, ensuring

0:34:560:34:56

Mustafa Shahnawaz and his sidekick agree, ensuring her

0:34:560:34:56

Mustafa Shahnawaz and his sidekick agree, ensuring her they

0:34:560:34:57

Mustafa Shahnawaz and his sidekick agree, ensuring her they will

0:34:570:34:57

Mustafa Shahnawaz and his sidekick agree, ensuring her they will not

0:34:570:34:57

agree, ensuring her they will not show

0:34:570:34:57

agree, ensuring her they will not show the

0:34:570:34:58

agree, ensuring her they will not show the property

0:34:580:34:58

agree, ensuring her they will not show the property to

0:34:580:34:58

agree, ensuring her they will not show the property to anyone

0:34:580:34:59

agree, ensuring her they will not show the property to anyone else.

0:34:590:35:11

show the property to anyone else. Watching

0:35:110:35:11

show the property to anyone else. Watching this

0:35:110:35:12

show the property to anyone else. Watching this is

0:35:120:35:12

show the property to anyone else. Watching this is the

0:35:120:35:12

show the property to anyone else. Watching this is the property

0:35:120:35:12

Watching this is the property expert

0:35:120:35:12

Watching this is the property expert Henry.

0:35:120:35:14

Watching this is the property expert Henry. Excellent.

0:35:140:35:16

Watching this is the property expert Henry. Excellent. This

0:35:160:35:16

Watching this is the property expert Henry. Excellent. This is

0:35:160:35:16

expert Henry. Excellent. This is good.

0:35:160:35:17

expert Henry. Excellent. This is good. The

0:35:170:35:17

expert Henry. Excellent. This is good. The landlord

0:35:170:35:18

expert Henry. Excellent. This is good. The landlord can

0:35:180:35:18

expert Henry. Excellent. This is good. The landlord can be

0:35:180:35:18

expert Henry. Excellent. This is good. The landlord can be confident

0:35:180:35:19

good. The landlord can be confident he

0:35:190:35:19

good. The landlord can be confident he has

0:35:190:35:19

good. The landlord can be confident he has a

0:35:190:35:20

good. The landlord can be confident he has a tenant

0:35:200:35:20

good. The landlord can be confident he has a tenant and

0:35:200:35:21

good. The landlord can be confident he has a tenant and the

0:35:210:35:21

good. The landlord can be confident he has a tenant and the tenant

0:35:210:35:21

good. The landlord can be confident he has a tenant and the tenant can

0:35:210:35:21

he has a tenant and the tenant can be

0:35:210:35:22

he has a tenant and the tenant can be confident

0:35:220:35:22

he has a tenant and the tenant can be confident they

0:35:220:35:22

he has a tenant and the tenant can be confident they have

0:35:220:35:22

he has a tenant and the tenant can be confident they have a

0:35:220:35:23

he has a tenant and the tenant can be confident they have a flat

0:35:230:35:23

he has a tenant and the tenant can be confident they have a flat to

0:35:230:35:23

be confident they have a flat to move

0:35:230:35:24

be confident they have a flat to move into.

0:35:240:35:26

be confident they have a flat to move into. It

0:35:260:35:27

be confident they have a flat to move into. It would

0:35:270:35:27

be confident they have a flat to move into. It would be

0:35:270:35:27

be confident they have a flat to move into. It would be good

0:35:270:35:27

be confident they have a flat to move into. It would be good news

0:35:270:35:28

be confident they have a flat to move into. It would be good news if

0:35:280:35:28

move into. It would be good news if this

0:35:280:35:28

move into. It would be good news if this was

0:35:280:35:28

move into. It would be good news if this was not

0:35:280:35:29

move into. It would be good news if this was not Friday

0:35:290:35:29

move into. It would be good news if this was not Friday and

0:35:290:35:29

move into. It would be good news if this was not Friday and we

0:35:290:35:30

move into. It would be good news if this was not Friday and we are

0:35:300:35:30

this was not Friday and we are about

0:35:300:35:30

this was not Friday and we are about to

0:35:300:35:30

this was not Friday and we are about to watch

0:35:300:35:31

this was not Friday and we are about to watch what

0:35:310:35:31

this was not Friday and we are about to watch what happens

0:35:310:35:31

this was not Friday and we are about to watch what happens on

0:35:310:35:32

about to watch what happens on Monday.

0:35:320:35:33

about to watch what happens on Monday. Because

0:35:330:35:33

about to watch what happens on Monday. Because Mustafa

0:35:330:35:34

about to watch what happens on Monday. Because Mustafa Shahnawaz

0:35:340:35:34

Monday. Because Mustafa Shahnawaz must

0:35:340:35:34

Monday. Because Mustafa Shahnawaz must have

0:35:340:35:35

Monday. Because Mustafa Shahnawaz must have had

0:35:350:35:35

Monday. Because Mustafa Shahnawaz must have had a

0:35:350:35:35

Monday. Because Mustafa Shahnawaz must have had a knock

0:35:350:35:36

Monday. Because Mustafa Shahnawaz must have had a knock on

0:35:360:35:36

Monday. Because Mustafa Shahnawaz must have had a knock on my

0:35:360:35:36

Monday. Because Mustafa Shahnawaz must have had a knock on my head.

0:35:360:35:36

must have had a knock on my head. The

0:35:360:35:37

must have had a knock on my head. The very

0:35:370:35:37

must have had a knock on my head. The very next

0:35:370:35:37

must have had a knock on my head. The very next day,

0:35:370:35:37

must have had a knock on my head. The very next day, he

0:35:370:35:39

must have had a knock on my head. The very next day, he shows

0:35:390:35:39

must have had a knock on my head. The very next day, he shows another

0:35:390:35:39

The very next day, he shows another member

0:35:390:35:39

The very next day, he shows another member of

0:35:390:35:39

The very next day, he shows another member of the

0:35:390:35:40

The very next day, he shows another member of the team

0:35:400:35:40

The very next day, he shows another member of the team the

0:35:400:35:40

The very next day, he shows another member of the team the very

0:35:400:35:41

The very next day, he shows another member of the team the very same

0:35:410:35:41

member of the team the very same flat.

0:35:410:35:42

member of the team the very same flat. Exactly

0:35:420:35:43

member of the team the very same flat. Exactly what

0:35:430:35:43

member of the team the very same flat. Exactly what he

0:35:430:35:43

member of the team the very same flat. Exactly what he promised

0:35:430:35:43

flat. Exactly what he promised Sarah

0:35:430:35:44

flat. Exactly what he promised Sarah he

0:35:440:35:44

flat. Exactly what he promised Sarah he would

0:35:440:35:44

flat. Exactly what he promised Sarah he would not

0:35:440:35:44

flat. Exactly what he promised Sarah he would not do.

0:35:440:35:53

flat. Exactly what he promised Sarah he would not do. Sam

0:35:530:35:54

flat. Exactly what he promised Sarah he would not do. Sam likes

0:35:540:35:54

flat. Exactly what he promised Sarah he would not do. Sam likes it

0:35:540:35:54

Sarah he would not do. Sam likes it and

0:35:540:35:54

Sarah he would not do. Sam likes it and takes

0:35:540:35:55

Sarah he would not do. Sam likes it and takes it.

0:35:550:36:00

Sarah he would not do. Sam likes it and takes it. Of

0:36:000:36:00

Sarah he would not do. Sam likes it and takes it. Of course

0:36:000:36:01

Sarah he would not do. Sam likes it and takes it. Of course you

0:36:010:36:01

Sarah he would not do. Sam likes it and takes it. Of course you can

0:36:010:36:01

Sarah he would not do. Sam likes it and takes it. Of course you can put

0:36:010:36:01

and takes it. Of course you can put a

0:36:010:36:02

and takes it. Of course you can put a deposit

0:36:020:36:02

and takes it. Of course you can put a deposit down,

0:36:020:36:03

and takes it. Of course you can put a deposit down, Adam

0:36:030:36:03

and takes it. Of course you can put a deposit down, Adam cannot

0:36:030:36:03

and takes it. Of course you can put a deposit down, Adam cannot wait

0:36:030:36:04

and takes it. Of course you can put a deposit down, Adam cannot wait to

0:36:040:36:05

a deposit down, Adam cannot wait to take

0:36:050:36:05

a deposit down, Adam cannot wait to take there

0:36:050:36:05

a deposit down, Adam cannot wait to take there £700.

0:36:050:36:06

a deposit down, Adam cannot wait to take there £700. Remember

0:36:060:36:06

a deposit down, Adam cannot wait to take there £700. Remember Sarah,

0:36:060:36:07

take there £700. Remember Sarah, the

0:36:070:36:07

take there £700. Remember Sarah, the next

0:36:070:36:08

take there £700. Remember Sarah, the next day,

0:36:080:36:08

take there £700. Remember Sarah, the next day, she

0:36:080:36:09

take there £700. Remember Sarah, the next day, she transfers

0:36:090:36:09

take there £700. Remember Sarah, the next day, she transfers the

0:36:090:36:11

the next day, she transfers the remaining

0:36:110:36:11

the next day, she transfers the remaining £400

0:36:110:36:11

the next day, she transfers the remaining £400 of

0:36:110:36:12

the next day, she transfers the remaining £400 of her

0:36:120:36:12

the next day, she transfers the remaining £400 of her deposit.

0:36:120:36:14

the next day, she transfers the remaining £400 of her deposit. She

0:36:140:36:14

remaining £400 of her deposit. She sends

0:36:140:36:15

remaining £400 of her deposit. She sends a

0:36:150:36:15

remaining £400 of her deposit. She sends a text

0:36:150:36:15

remaining £400 of her deposit. She sends a text message

0:36:150:36:15

remaining £400 of her deposit. She sends a text message to

0:36:150:36:15

remaining £400 of her deposit. She sends a text message to let

0:36:150:36:16

remaining £400 of her deposit. She sends a text message to let them

0:36:160:36:16

sends a text message to let them know

0:36:160:36:16

sends a text message to let them know and

0:36:160:36:17

sends a text message to let them know and house

0:36:170:36:17

sends a text message to let them know and house a

0:36:170:36:17

sends a text message to let them know and house a confirmation

0:36:170:36:17

sends a text message to let them know and house a confirmation of

0:36:170:36:18

know and house a confirmation of receipt.

0:36:180:36:19

know and house a confirmation of receipt. They

0:36:190:36:20

know and house a confirmation of receipt. They lied

0:36:200:36:20

know and house a confirmation of receipt. They lied about

0:36:200:36:21

know and house a confirmation of receipt. They lied about what

0:36:210:36:21

know and house a confirmation of receipt. They lied about what they

0:36:210:36:21

receipt. They lied about what they promised.

0:36:210:36:22

receipt. They lied about what they promised. They

0:36:220:36:23

receipt. They lied about what they promised. They said

0:36:230:36:23

receipt. They lied about what they promised. They said in

0:36:230:36:23

receipt. They lied about what they promised. They said in return

0:36:230:36:23

receipt. They lied about what they promised. They said in return for

0:36:230:36:24

promised. They said in return for the

0:36:240:36:24

promised. They said in return for the holding

0:36:240:36:25

promised. They said in return for the holding deposits

0:36:250:36:25

promised. They said in return for the holding deposits they

0:36:250:36:25

promised. They said in return for the holding deposits they would

0:36:250:36:26

the holding deposits they would take

0:36:260:36:26

the holding deposits they would take it off

0:36:260:36:26

the holding deposits they would take it off the

0:36:260:36:26

the holding deposits they would take it off the market

0:36:260:36:27

the holding deposits they would take it off the market and

0:36:270:36:27

the holding deposits they would take it off the market and not

0:36:270:36:27

the holding deposits they would take it off the market and not show

0:36:270:36:27

take it off the market and not show it

0:36:270:36:27

take it off the market and not show it to

0:36:270:36:28

take it off the market and not show it to anybody

0:36:280:36:28

take it off the market and not show it to anybody else.

0:36:280:36:29

take it off the market and not show it to anybody else. They

0:36:290:36:29

take it off the market and not show it to anybody else. They have

0:36:290:36:29

take it off the market and not show it to anybody else. They have shown

0:36:290:36:29

it to anybody else. They have shown it

0:36:290:36:30

it to anybody else. They have shown it to

0:36:300:36:30

it to anybody else. They have shown it to somebody

0:36:300:36:31

it to anybody else. They have shown it to somebody else

0:36:310:36:31

it to anybody else. They have shown it to somebody else and

0:36:310:36:32

it to anybody else. They have shown it to somebody else and taken

0:36:320:36:32

it to somebody else and taken another

0:36:320:36:32

it to somebody else and taken another deposit.

0:36:320:36:34

it to somebody else and taken another deposit. It

0:36:340:36:34

it to somebody else and taken another deposit. It is

0:36:340:36:34

it to somebody else and taken another deposit. It is scandalous.

0:36:340:36:35

another deposit. It is scandalous. This

0:36:350:36:35

another deposit. It is scandalous. This is

0:36:350:36:36

another deposit. It is scandalous. This is why

0:36:360:36:36

another deposit. It is scandalous. This is why the

0:36:360:36:36

another deposit. It is scandalous. This is why the industry

0:36:360:36:36

another deposit. It is scandalous. This is why the industry has

0:36:360:36:37

another deposit. It is scandalous. This is why the industry has the

0:36:370:36:37

This is why the industry has the reputation

0:36:370:36:37

This is why the industry has the reputation it

0:36:370:36:37

This is why the industry has the reputation it does.

0:36:370:36:39

This is why the industry has the reputation it does. These

0:36:390:36:39

This is why the industry has the reputation it does. These tenants,

0:36:390:36:40

reputation it does. These tenants, they

0:36:400:36:41

reputation it does. These tenants, they would

0:36:410:36:42

reputation it does. These tenants, they would be

0:36:420:36:42

reputation it does. These tenants, they would be trying

0:36:420:36:42

reputation it does. These tenants, they would be trying to

0:36:420:36:43

reputation it does. These tenants, they would be trying to plan

0:36:430:36:43

reputation it does. These tenants, they would be trying to plan their

0:36:430:36:43

they would be trying to plan their lives

0:36:430:36:43

they would be trying to plan their lives if

0:36:430:36:43

they would be trying to plan their lives if they

0:36:430:36:44

they would be trying to plan their lives if they were

0:36:440:36:44

they would be trying to plan their lives if they were real.

0:36:440:36:44

they would be trying to plan their lives if they were real. One

0:36:440:36:46

they would be trying to plan their lives if they were real. One of

0:36:460:36:46

lives if they were real. One of them

0:36:460:36:46

lives if they were real. One of them would

0:36:460:36:46

lives if they were real. One of them would be

0:36:460:36:46

lives if they were real. One of them would be disappointed,

0:36:460:36:48

lives if they were real. One of them would be disappointed, they

0:36:480:36:48

them would be disappointed, they might

0:36:480:36:48

them would be disappointed, they might have

0:36:480:36:48

them would be disappointed, they might have given

0:36:480:36:48

them would be disappointed, they might have given notice

0:36:480:36:49

them would be disappointed, they might have given notice on

0:36:490:36:49

them would be disappointed, they might have given notice on their

0:36:490:36:49

might have given notice on their existing

0:36:490:36:49

might have given notice on their existing flat.

0:36:490:36:51

might have given notice on their existing flat. They might

0:36:510:36:51

might have given notice on their existing flat. They might find

0:36:510:36:51

existing flat. They might find themselves

0:36:510:36:52

existing flat. They might find themselves homeless.

0:36:520:36:53

existing flat. They might find themselves homeless. They

0:36:530:36:53

existing flat. They might find themselves homeless. They know

0:36:530:36:53

existing flat. They might find themselves homeless. They know that.

0:36:530:36:55

themselves homeless. They know that. The

0:36:550:36:55

themselves homeless. They know that. The problem

0:36:550:36:55

themselves homeless. They know that. The problem is

0:36:550:36:58

themselves homeless. They know that. The problem is that

0:36:580:36:58

themselves homeless. They know that. The problem is that it

0:36:580:36:58

themselves homeless. They know that. The problem is that it is

0:36:580:36:59

themselves homeless. They know that. The problem is that it is --

0:36:590:36:59

themselves homeless. They know that. The problem is that it is -- it

0:36:590:36:59

themselves homeless. They know that. The problem is that it is -- it is

0:36:590:36:59

The problem is that it is -- it is a

0:36:590:37:00

The problem is that it is -- it is a seller's

0:37:000:37:00

The problem is that it is -- it is a seller's market.

0:37:000:37:01

The problem is that it is -- it is a seller's market. People

0:37:010:37:02

The problem is that it is -- it is a seller's market. People are

0:37:020:37:03

a seller's market. People are desperate

0:37:030:37:03

a seller's market. People are desperate and

0:37:030:37:03

a seller's market. People are desperate and what

0:37:030:37:03

a seller's market. People are desperate and what Mustafa

0:37:030:37:04

desperate and what Mustafa Shahnawaz

0:37:040:37:04

desperate and what Mustafa Shahnawaz and

0:37:040:37:04

desperate and what Mustafa Shahnawaz and his

0:37:040:37:05

desperate and what Mustafa Shahnawaz and his funny

0:37:050:37:06

desperate and what Mustafa Shahnawaz and his funny friend

0:37:060:37:06

desperate and what Mustafa Shahnawaz and his funny friend are

0:37:060:37:06

Shahnawaz and his funny friend are doing

0:37:060:37:07

Shahnawaz and his funny friend are doing is

0:37:070:37:07

Shahnawaz and his funny friend are doing is exploiting

0:37:070:37:07

Shahnawaz and his funny friend are doing is exploiting the

0:37:070:37:08

Shahnawaz and his funny friend are doing is exploiting the need

0:37:080:37:08

Shahnawaz and his funny friend are doing is exploiting the need to

0:37:080:37:08

doing is exploiting the need to make

0:37:080:37:09

doing is exploiting the need to make themselves

0:37:090:37:09

doing is exploiting the need to make themselves a

0:37:090:37:10

doing is exploiting the need to make themselves a packet

0:37:100:37:10

doing is exploiting the need to make themselves a packet of

0:37:100:37:10

doing is exploiting the need to make themselves a packet of money

0:37:100:37:10

make themselves a packet of money for

0:37:100:37:10

make themselves a packet of money for nothing.

0:37:100:37:12

make themselves a packet of money for nothing. As

0:37:120:37:13

make themselves a packet of money for nothing. As the

0:37:130:37:13

make themselves a packet of money for nothing. As the song

0:37:130:37:13

make themselves a packet of money for nothing. As the song says,

0:37:130:37:14

make themselves a packet of money for nothing. As the song says, that

0:37:140:37:14

for nothing. As the song says, that is

0:37:140:37:15

for nothing. As the song says, that is not

0:37:150:37:15

for nothing. As the song says, that is not working.

0:37:150:37:20

for nothing. As the song says, that is not working. A

0:37:200:37:20

for nothing. As the song says, that is not working. A Dire

0:37:200:37:20

for nothing. As the song says, that is not working. A Dire Straits

0:37:200:37:21

is not working. A Dire Straits reference.

0:37:210:37:22

is not working. A Dire Straits reference. Nice.

0:37:220:37:23

is not working. A Dire Straits reference. Nice. Time

0:37:230:37:23

is not working. A Dire Straits reference. Nice. Time is

0:37:230:37:24

is not working. A Dire Straits reference. Nice. Time is running

0:37:240:37:24

reference. Nice. Time is running out

0:37:240:37:24

reference. Nice. Time is running out for

0:37:240:37:24

reference. Nice. Time is running out for Mustafa

0:37:240:37:25

reference. Nice. Time is running out for Mustafa Shahnawaz

0:37:250:37:26

reference. Nice. Time is running out for Mustafa Shahnawaz and

0:37:260:37:26

reference. Nice. Time is running out for Mustafa Shahnawaz and his

0:37:260:37:26

reference. Nice. Time is running brother in

0:37:260:37:26

reference. Nice. Time is running brother in arms.

0:37:260:37:27

reference. Nice. Time is running brother in arms. The

0:37:270:37:27

reference. Nice. Time is running brother in arms. The event

0:37:270:37:27

reference. Nice. Time is running brother in arms. The event is

0:37:270:37:28

reference. Nice. Time is running brother in arms. The event is due

0:37:280:37:28

brother in arms. The event is due and

0:37:280:37:30

brother in arms. The event is due and we

0:37:300:37:30

brother in arms. The event is due and we are

0:37:300:37:30

brother in arms. The event is due and we are not

0:37:300:37:30

brother in arms. The event is due and we are not keen

0:37:300:37:30

brother in arms. The event is due and we are not keen to

0:37:300:37:31

brother in arms. The event is due and we are not keen to collect

0:37:310:37:31

brother in arms. The event is due and we are not keen to collect in

0:37:310:37:31

and we are not keen to collect in ten

0:37:310:37:31

and we are not keen to collect in ten minutes.

0:37:310:37:32

and we are not keen to collect in ten minutes. Before

0:37:320:37:32

and we are not keen to collect in ten minutes. Before that,

0:37:320:37:32

and we are not keen to collect in ten minutes. Before that, cosmetics

0:37:320:37:33

ten minutes. Before that, cosmetics in

0:37:330:37:33

ten minutes. Before that, cosmetics in your

0:37:330:37:33

ten minutes. Before that, cosmetics in your bathroom.

0:37:330:37:35

ten minutes. Before that, cosmetics in your bathroom. We

0:37:350:37:35

ten minutes. Before that, cosmetics in your bathroom. We started

0:37:350:37:36

ten minutes. Before that, cosmetics in your bathroom. We started this

0:37:360:37:37

in your bathroom. We started this investigation

0:37:370:37:37

in your bathroom. We started this investigation last

0:37:370:37:37

in your bathroom. We started this investigation last series

0:37:370:37:37

in your bathroom. We started this investigation last series with

0:37:370:37:38

in your bathroom. We started this investigation last series with Piz

0:37:380:37:38

investigation last series with Piz Buin.

0:37:380:37:39

investigation last series with Piz Buin. It

0:37:390:37:40

investigation last series with Piz Buin. It promises

0:37:400:37:41

investigation last series with Piz Buin. It promises protection

0:37:410:37:41

investigation last series with Piz Buin. It promises protection from

0:37:410:37:42

Buin. It promises protection from the

0:37:420:37:42

Buin. It promises protection from the sun.

0:37:420:37:42

Buin. It promises protection from the sun. We

0:37:420:37:43

Buin. It promises protection from the sun. We reported

0:37:430:37:43

Buin. It promises protection from the sun. We reported it

0:37:430:37:43

Buin. It promises protection from the sun. We reported it can

0:37:430:37:44

Buin. It promises protection from the sun. We reported it can damage

0:37:440:37:44

the sun. We reported it can damage the

0:37:440:37:44

the sun. We reported it can damage the skin.

0:37:440:37:48

the sun. We reported it can damage the skin. It

0:37:480:37:48

the sun. We reported it can damage the skin. It was

0:37:480:37:48

the sun. We reported it can damage the skin. It was a

0:37:480:37:49

the sun. We reported it can damage the skin. It was a hot

0:37:490:37:49

the sun. We reported it can damage the skin. It was a hot day

0:37:490:37:49

the sun. We reported it can damage the skin. It was a hot day and

0:37:490:37:49

the sun. We reported it can damage the skin. It was a hot day and I

0:37:490:37:51

the skin. It was a hot day and I put

0:37:510:37:51

the skin. It was a hot day and I put the

0:37:510:37:51

the skin. It was a hot day and I put the sun

0:37:510:37:51

the skin. It was a hot day and I put the sun cream

0:37:510:37:51

the skin. It was a hot day and I put the sun cream on.

0:37:510:37:52

the skin. It was a hot day and I put the sun cream on. I

0:37:520:37:52

the skin. It was a hot day and I put the sun cream on. I went

0:37:520:37:52

the skin. It was a hot day and I put the sun cream on. I went to

0:37:520:37:53

the skin. It was a hot day and I put the sun cream on. I went to bed

0:37:530:37:54

put the sun cream on. I went to bed and

0:37:540:37:54

put the sun cream on. I went to bed and wake

0:37:540:37:54

put the sun cream on. I went to bed and wake up

0:37:540:37:54

put the sun cream on. I went to bed and wake up covered

0:37:540:37:55

put the sun cream on. I went to bed and wake up covered in

0:37:550:37:55

put the sun cream on. I went to bed and wake up covered in a

0:37:550:37:55

put the sun cream on. I went to bed and wake up covered in a rash.

0:37:550:37:58

put the sun cream on. I went to bed and wake up covered in a rash. It

0:37:580:37:58

and wake up covered in a rash. It was

0:37:580:37:59

and wake up covered in a rash. It was like

0:37:590:37:59

and wake up covered in a rash. It was like bad

0:37:590:37:59

and wake up covered in a rash. It was like bad sunburn.

0:37:590:38:00

and wake up covered in a rash. It was like bad sunburn. It

0:38:000:38:00

and wake up covered in a rash. It was like bad sunburn. It was

0:38:000:38:00

and wake up covered in a rash. It was like bad sunburn. It was hot.

0:38:000:38:02

was like bad sunburn. It was hot. It

0:38:020:38:02

was like bad sunburn. It was hot. It was

0:38:020:38:02

was like bad sunburn. It was hot. It was bright

0:38:020:38:02

was like bad sunburn. It was hot. It was bright red.

0:38:020:38:04

was like bad sunburn. It was hot. It was bright red. Tiny

0:38:040:38:04

was like bad sunburn. It was hot. It was bright red. Tiny lumps.

0:38:040:38:05

was like bad sunburn. It was hot. It was bright red. Tiny lumps. They

0:38:050:38:05

It was bright red. Tiny lumps. They were

0:38:050:38:06

It was bright red. Tiny lumps. They were filled

0:38:060:38:06

It was bright red. Tiny lumps. They were filled with

0:38:060:38:06

It was bright red. Tiny lumps. They were filled with fluid.

0:38:060:38:07

It was bright red. Tiny lumps. They were filled with fluid. Really

0:38:070:38:08

were filled with fluid. Really horrible

0:38:080:38:08

were filled with fluid. Really horrible to

0:38:080:38:08

were filled with fluid. Really horrible to look

0:38:080:38:09

were filled with fluid. Really horrible to look at.

0:38:090:38:11

were filled with fluid. Really horrible to look at. The

0:38:110:38:12

were filled with fluid. Really horrible to look at. The makers

0:38:120:38:12

were filled with fluid. Really horrible to look at. The makers of

0:38:120:38:12

horrible to look at. The makers of Piz

0:38:120:38:12

horrible to look at. The makers of Piz Buin,

0:38:120:38:12

horrible to look at. The makers of Piz Buin, Johnson

0:38:120:38:13

horrible to look at. The makers of Piz Buin, Johnson &

0:38:130:38:13

horrible to look at. The makers of Piz Buin, Johnson & Johnson,

0:38:130:38:14

horrible to look at. The makers of Piz Buin, Johnson & Johnson, said

0:38:140:38:14

Piz Buin, Johnson & Johnson, said the

0:38:140:38:15

Piz Buin, Johnson & Johnson, said the numbers

0:38:150:38:15

Piz Buin, Johnson & Johnson, said the numbers affected

0:38:150:38:16

Piz Buin, Johnson & Johnson, said the numbers affected were

0:38:160:38:16

Piz Buin, Johnson & Johnson, said the numbers affected were small.

0:38:160:38:17

the numbers affected were small. Over

0:38:170:38:17

the numbers affected were small. Over the

0:38:170:38:17

the numbers affected were small. Over the summer,

0:38:170:38:18

the numbers affected were small. Over the summer, we

0:38:180:38:19

the numbers affected were small. Over the summer, we heard

0:38:190:38:19

the numbers affected were small. Over the summer, we heard from

0:38:190:38:20

Over the summer, we heard from another

0:38:200:38:20

Over the summer, we heard from another 150

0:38:200:38:21

Over the summer, we heard from another 150 people

0:38:210:38:21

Over the summer, we heard from another 150 people suffering

0:38:210:38:21

Over the summer, we heard from another 150 people suffering the

0:38:210:38:22

another 150 people suffering the same

0:38:220:38:22

another 150 people suffering the same reaction.

0:38:220:38:23

another 150 people suffering the same reaction. We

0:38:230:38:23

another 150 people suffering the same reaction. We can

0:38:230:38:25

another 150 people suffering the same reaction. We can reveal

0:38:250:38:25

another 150 people suffering the same reaction. We can reveal that

0:38:250:38:25

same reaction. We can reveal that dozens

0:38:250:38:25

same reaction. We can reveal that dozens of

0:38:250:38:26

same reaction. We can reveal that dozens of other

0:38:260:38:27

same reaction. We can reveal that dozens of other products

0:38:270:38:27

same reaction. We can reveal that dozens of other products contain

0:38:270:38:28

dozens of other products contain the

0:38:280:38:28

dozens of other products contain the very

0:38:280:38:29

dozens of other products contain the very same

0:38:290:38:29

dozens of other products contain the very same ingredient

0:38:290:38:30

dozens of other products contain the very same ingredient in

0:38:300:38:30

dozens of other products contain the very same ingredient in what

0:38:300:38:31

dozens of other products contain the very same ingredient in what a

0:38:310:38:32

the very same ingredient in what a dermatologist

0:38:320:38:32

the very same ingredient in what a dermatologist is

0:38:320:38:32

the very same ingredient in what a dermatologist is calling

0:38:320:38:32

the very same ingredient in what a dermatologist is calling an

0:38:320:38:33

the very same ingredient in what a dermatologist is calling an allergy

0:38:330:38:33

dermatologist is calling an allergy epidemic.

0:38:330:38:38

epidemic. We

0:38:380:38:38

epidemic. We made

0:38:380:38:39

epidemic. We made just

0:38:390:38:39

epidemic. We made just have

0:38:390:38:41

epidemic. We made just have experienced

0:38:410:38:41

epidemic. We made just have experienced one

0:38:410:38:41

We made just have experienced one of

0:38:410:38:41

We made just have experienced one of the

0:38:410:38:42

We made just have experienced one of the hotter

0:38:420:38:42

We made just have experienced one of the hotter summers

0:38:420:38:44

We made just have experienced one of the hotter summers but

0:38:440:38:44

We made just have experienced one of the hotter summers but for

0:38:440:38:44

of the hotter summers but for Sophie

0:38:440:38:44

of the hotter summers but for Sophie Holmes,

0:38:440:38:44

of the hotter summers but for Sophie Holmes, it

0:38:440:38:46

of the hotter summers but for Sophie Holmes, it brings

0:38:460:38:46

of the hotter summers but for Sophie Holmes, it brings back

0:38:460:38:46

of the hotter summers but for Sophie Holmes, it brings back bad

0:38:460:38:47

Sophie Holmes, it brings back bad memories.

0:38:470:38:47

Sophie Holmes, it brings back bad memories. She

0:38:470:38:49

Sophie Holmes, it brings back bad memories. She used

0:38:490:38:49

Sophie Holmes, it brings back bad memories. She used Piz

0:38:490:38:50

Sophie Holmes, it brings back bad memories. She used Piz Buin

0:38:500:38:51

Sophie Holmes, it brings back bad memories. She used Piz Buin during

0:38:510:38:51

memories. She used Piz Buin during her

0:38:510:38:51

memories. She used Piz Buin during her holiday.

0:38:510:38:52

memories. She used Piz Buin during her holiday. This

0:38:520:38:52

memories. She used Piz Buin during her holiday. This was

0:38:520:38:52

memories. She used Piz Buin during her holiday. This was the

0:38:520:38:52

memories. She used Piz Buin during her holiday. This was the result.

0:38:520:38:58

memories. She used Piz Buin during her holiday. This was the result. I

0:38:580:38:58

her holiday. This was the result. I drove

0:38:580:38:58

her holiday. This was the result. I drove back

0:38:580:38:59

her holiday. This was the result. I drove back from

0:38:590:38:59

her holiday. This was the result. I drove back from France

0:38:590:39:00

her holiday. This was the result. I drove back from France and

0:39:000:39:00

her holiday. This was the result. I drove back from France and it

0:39:000:39:00

her holiday. This was the result. I drove back from France and it got

0:39:000:39:00

drove back from France and it got worse.

0:39:000:39:02

drove back from France and it got worse. It

0:39:020:39:03

drove back from France and it got worse. It started

0:39:030:39:03

drove back from France and it got worse. It started swelling.

0:39:030:39:04

drove back from France and it got worse. It started swelling. I

0:39:040:39:06

worse. It started swelling. I went to

0:39:060:39:06

worse. It started swelling. I went to accident

0:39:060:39:06

worse. It started swelling. I went to accident and

0:39:060:39:07

worse. It started swelling. I went to accident and emergency

0:39:070:39:07

worse. It started swelling. I went to accident and emergency in

0:39:070:39:07

worse. It started swelling. I went to accident and emergency in London.

0:39:070:39:08

to accident and emergency in London. They

0:39:080:39:09

to accident and emergency in London. They prescribed

0:39:090:39:09

to accident and emergency in London. They prescribed me

0:39:090:39:09

to accident and emergency in London. They prescribed me with

0:39:090:39:10

to accident and emergency in London. They prescribed me with steroids,

0:39:100:39:10

They prescribed me with steroids, to

0:39:100:39:11

They prescribed me with steroids, to reduce

0:39:110:39:11

They prescribed me with steroids, to reduce the

0:39:110:39:12

They prescribed me with steroids, to reduce the swelling

0:39:120:39:12

They prescribed me with steroids, to reduce the swelling because

0:39:120:39:12

to reduce the swelling because there

0:39:120:39:13

to reduce the swelling because there was

0:39:130:39:13

to reduce the swelling because there was a

0:39:130:39:13

to reduce the swelling because there was a worry

0:39:130:39:14

to reduce the swelling because there was a worry it

0:39:140:39:14

to reduce the swelling because there was a worry it was

0:39:140:39:15

there was a worry it was restricting

0:39:150:39:15

there was a worry it was restricting my

0:39:150:39:15

there was a worry it was restricting my away.

0:39:150:39:16

there was a worry it was restricting my away. And

0:39:160:39:16

there was a worry it was restricting my away. And that

0:39:160:39:17

there was a worry it was restricting my away. And that it

0:39:170:39:17

restricting my away. And that it could

0:39:170:39:17

restricting my away. And that it could become

0:39:170:39:17

restricting my away. And that it could become fatal.

0:39:170:39:18

restricting my away. And that it could become fatal. This

0:39:180:39:19

restricting my away. And that it could become fatal. This was

0:39:190:39:19

restricting my away. And that it could become fatal. This was not

0:39:190:39:20

could become fatal. This was not the

0:39:200:39:20

could become fatal. This was not the first

0:39:200:39:21

could become fatal. This was not the first time

0:39:210:39:21

could become fatal. This was not the first time it

0:39:210:39:21

could become fatal. This was not the first time it had

0:39:210:39:21

could become fatal. This was not the first time it had happened.

0:39:210:39:22

the first time it had happened. Three

0:39:220:39:22

the first time it had happened. Three months

0:39:220:39:23

the first time it had happened. Three months earlier,

0:39:230:39:23

the first time it had happened. Three months earlier, she

0:39:230:39:23

the first time it had happened. Three months earlier, she had

0:39:230:39:24

the first time it had happened. Three months earlier, she had a

0:39:240:39:25

Three months earlier, she had a reaction

0:39:250:39:25

Three months earlier, she had a reaction to

0:39:250:39:26

Three months earlier, she had a reaction to a

0:39:260:39:26

Three months earlier, she had a reaction to a different

0:39:260:39:26

Three months earlier, she had a reaction to a different product.

0:39:260:39:30

Three months earlier, she had a reaction to a different product. It

0:39:300:39:30

reaction to a different product. It was

0:39:300:39:30

reaction to a different product. It was a

0:39:300:39:31

reaction to a different product. It was a Clarins

0:39:310:39:31

reaction to a different product. It was a Clarins moisturiser.

0:39:310:39:32

reaction to a different product. It was a Clarins moisturiser. The

0:39:320:39:32

reaction to a different product. It was a Clarins moisturiser. The it

0:39:320:39:32

was a Clarins moisturiser. The it was

0:39:320:39:34

was a Clarins moisturiser. The it was burning

0:39:340:39:34

was a Clarins moisturiser. The it was burning and

0:39:340:39:34

was a Clarins moisturiser. The it was burning and bitchy

0:39:340:39:34

was a Clarins moisturiser. The it was burning and bitchy and

0:39:340:39:34

was a Clarins moisturiser. The it was burning and bitchy and very

0:39:340:39:36

was a Clarins moisturiser. The it was burning and bitchy and very hot

0:39:360:39:36

was burning and bitchy and very hot with

0:39:360:39:37

was burning and bitchy and very hot with red

0:39:370:39:37

was burning and bitchy and very hot with red lumps

0:39:370:39:37

was burning and bitchy and very hot with red lumps over

0:39:370:39:37

was burning and bitchy and very hot with red lumps over my

0:39:370:39:38

was burning and bitchy and very hot with red lumps over my face

0:39:380:39:42

was burning and bitchy and very hot with red lumps over my face --

0:39:420:39:42

with red lumps over my face -- itchy.

0:39:420:39:45

with red lumps over my face -- itchy. When

0:39:450:39:46

with red lumps over my face -- itchy. When I

0:39:460:39:46

with red lumps over my face -- itchy. When I thought

0:39:460:39:46

with red lumps over my face -- itchy. When I thought back

0:39:460:39:46

with red lumps over my face -- itchy. When I thought back to

0:39:460:39:46

with red lumps over my face -- itchy. When I thought back to this

0:39:460:39:47

itchy. When I thought back to this reaction,

0:39:470:39:47

itchy. When I thought back to this reaction, I

0:39:470:39:47

itchy. When I thought back to this reaction, I thought

0:39:470:39:48

itchy. When I thought back to this reaction, I thought something

0:39:480:39:49

itchy. When I thought back to this reaction, I thought something must

0:39:490:39:50

reaction, I thought something must be

0:39:500:39:50

reaction, I thought something must be linking

0:39:500:39:50

reaction, I thought something must be linking the

0:39:500:39:50

reaction, I thought something must be linking the two.

0:39:500:39:51

reaction, I thought something must be linking the two. She

0:39:510:39:51

reaction, I thought something must be linking the two. She was

0:39:510:39:55

be linking the two. She was allergic

0:39:550:39:55

be linking the two. She was allergic to

0:39:550:39:56

be linking the two. She was allergic to a

0:39:560:39:56

be linking the two. She was allergic to a chemical

0:39:560:39:58

be linking the two. She was allergic to a chemical known

0:39:580:39:58

be linking the two. She was allergic to a chemical known as

0:39:580:39:59

be linking the two. She was allergic to a chemical known as MI.

0:39:590:40:00

allergic to a chemical known as MI. I

0:40:000:40:00

allergic to a chemical known as MI. I had

0:40:000:40:00

allergic to a chemical known as MI. I had not

0:40:000:40:01

allergic to a chemical known as MI. I had not considered

0:40:010:40:02

allergic to a chemical known as MI. I had not considered ingredients

0:40:020:40:02

I had not considered ingredients that

0:40:020:40:02

I had not considered ingredients that went

0:40:020:40:03

I had not considered ingredients that went into

0:40:030:40:03

I had not considered ingredients that went into products

0:40:030:40:03

I had not considered ingredients that went into products are

0:40:030:40:03

I had not considered ingredients that went into products are used.

0:40:030:40:04

I had not considered ingredients that went into products are used. I

0:40:040:40:04

that went into products are used. I had

0:40:040:40:04

that went into products are used. I had not

0:40:040:40:05

that went into products are used. I had not heard

0:40:050:40:06

that went into products are used. I had not heard about

0:40:060:40:06

that went into products are used. I had not heard about MI.

0:40:060:40:07

that went into products are used. I had not heard about MI. We

0:40:070:40:08

that went into products are used. I had not heard about MI. We have

0:40:080:40:08

had not heard about MI. We have heard

0:40:080:40:08

had not heard about MI. We have heard of

0:40:080:40:08

had not heard about MI. We have heard of it.

0:40:080:40:10

had not heard about MI. We have heard of it. In

0:40:100:40:10

had not heard about MI. We have heard of it. In the

0:40:100:40:11

had not heard about MI. We have heard of it. In the last

0:40:110:40:11

had not heard about MI. We have heard of it. In the last report

0:40:110:40:11

had not heard about MI. We have heard of it. In the last report a

0:40:110:40:12

heard of it. In the last report a dermatologist

0:40:120:40:12

heard of it. In the last report a dermatologist identified

0:40:120:40:12

heard of it. In the last report a dermatologist identified it

0:40:120:40:19

heard of it. In the last report a dermatologist identified it --

0:40:190:40:19

heard of it. In the last report a dermatologist identified it -- one

0:40:190:40:19

dermatologist identified it -- one of

0:40:190:40:20

dermatologist identified it -- one of two.

0:40:200:40:20

dermatologist identified it -- one of two. A

0:40:200:40:21

dermatologist identified it -- one of two. A preservative

0:40:210:40:21

dermatologist identified it -- one of two. A preservative used

0:40:210:40:21

dermatologist identified it -- one of two. A preservative used to

0:40:210:40:23

of two. A preservative used to prevent

0:40:230:40:23

of two. A preservative used to prevent products

0:40:230:40:24

of two. A preservative used to prevent products going

0:40:240:40:24

of two. A preservative used to prevent products going mouldy

0:40:240:40:24

of two. A preservative used to prevent products going mouldy we

0:40:240:40:25

prevent products going mouldy we discovered

0:40:250:40:26

prevent products going mouldy we discovered it

0:40:260:40:26

prevent products going mouldy we discovered it was

0:40:260:40:26

prevent products going mouldy we discovered it was in

0:40:260:40:27

prevent products going mouldy we discovered it was in wide

0:40:270:40:27

prevent products going mouldy we discovered it was in wide use

0:40:270:40:27

discovered it was in wide use across

0:40:270:40:28

discovered it was in wide use across the

0:40:280:40:28

discovered it was in wide use across the industry.

0:40:280:40:29

discovered it was in wide use across the industry. It

0:40:290:40:29

discovered it was in wide use across the industry. It really

0:40:290:40:29

discovered it was in wide use across the industry. It really is

0:40:290:40:30

across the industry. It really is extraordinary

0:40:300:40:30

across the industry. It really is extraordinary how

0:40:300:40:31

across the industry. It really is extraordinary how many

0:40:310:40:31

across the industry. It really is extraordinary how many products

0:40:310:40:32

extraordinary how many products contain

0:40:320:40:32

extraordinary how many products contain a

0:40:320:40:32

extraordinary how many products contain a chemical.

0:40:320:40:34

extraordinary how many products contain a chemical. I

0:40:340:40:34

extraordinary how many products contain a chemical. I looked

0:40:340:40:35

contain a chemical. I looked through

0:40:350:40:35

contain a chemical. I looked through my

0:40:350:40:35

contain a chemical. I looked through my Cabinet

0:40:350:40:35

contain a chemical. I looked through my Cabinet and

0:40:350:40:36

contain a chemical. I looked through my Cabinet and found

0:40:360:40:36

contain a chemical. I looked through my Cabinet and found 16

0:40:360:40:37

through my Cabinet and found 16 products

0:40:370:40:37

through my Cabinet and found 16 products from

0:40:370:40:37

through my Cabinet and found 16 products from my

0:40:370:40:38

through my Cabinet and found 16 products from my shampoo

0:40:380:40:39

through my Cabinet and found 16 products from my shampoo to

0:40:390:40:39

through my Cabinet and found 16 products from my shampoo to my

0:40:390:40:39

products from my shampoo to my moisturiser.

0:40:390:40:41

products from my shampoo to my moisturiser. They

0:40:410:40:41

products from my shampoo to my moisturiser. They contain

0:40:410:40:41

products from my shampoo to my moisturiser. They contain MI.

0:40:410:40:43

products from my shampoo to my moisturiser. They contain MI. That

0:40:430:40:43

moisturiser. They contain MI. That is

0:40:430:40:43

moisturiser. They contain MI. That is before

0:40:430:40:43

moisturiser. They contain MI. That is before I

0:40:430:40:44

moisturiser. They contain MI. That is before I have

0:40:440:40:45

moisturiser. They contain MI. That is before I have started

0:40:450:40:45

moisturiser. They contain MI. That is before I have started on

0:40:450:40:45

moisturiser. They contain MI. That is before I have started on the

0:40:450:40:45

is before I have started on the make-up.

0:40:450:40:46

is before I have started on the make-up. That

0:40:460:40:46

is before I have started on the make-up. That is

0:40:460:40:46

is before I have started on the make-up. That is fine,

0:40:460:40:48

is before I have started on the make-up. That is fine, provided

0:40:480:40:48

is before I have started on the make-up. That is fine, provided you

0:40:480:40:49

make-up. That is fine, provided you do

0:40:490:40:49

make-up. That is fine, provided you do not

0:40:490:40:50

make-up. That is fine, provided you do not have

0:40:500:40:50

make-up. That is fine, provided you do not have an

0:40:500:40:50

make-up. That is fine, provided you do not have an adverse

0:40:500:40:50

make-up. That is fine, provided you do not have an adverse reaction.

0:40:500:40:51

do not have an adverse reaction. There

0:40:510:40:51

do not have an adverse reaction. There is

0:40:510:40:51

do not have an adverse reaction. There is one

0:40:510:40:51

do not have an adverse reaction. There is one problem.

0:40:510:40:53

do not have an adverse reaction. There is one problem. Many

0:40:530:40:53

do not have an adverse reaction. There is one problem. Many of

0:40:530:40:53

do not have an adverse reaction. There is one problem. Many of you

0:40:530:40:53

There is one problem. Many of you do.

0:40:530:40:56

There is one problem. Many of you do. For

0:40:560:40:56

There is one problem. Many of you do. For dermatologists

0:40:560:40:57

There is one problem. Many of you do. For dermatologists in

0:40:570:40:57

There is one problem. Many of you do. For dermatologists in the

0:40:570:40:57

There is one problem. Many of you do. For dermatologists in the UK

0:40:570:40:57

do. For dermatologists in the UK the

0:40:570:40:57

do. For dermatologists in the UK the expected

0:40:570:40:58

do. For dermatologists in the UK the expected rate

0:40:580:40:58

do. For dermatologists in the UK the expected rate of

0:40:580:40:58

do. For dermatologists in the UK the expected rate of an

0:40:580:40:59

do. For dermatologists in the UK the expected rate of an allergic

0:40:590:41:00

the expected rate of an allergic reaction

0:41:000:41:00

the expected rate of an allergic reaction from

0:41:000:41:00

the expected rate of an allergic reaction from a

0:41:000:41:00

the expected rate of an allergic reaction from a cosmetic

0:41:000:41:01

the expected rate of an allergic reaction from a cosmetic product

0:41:010:41:01

the expected rate of an allergic reaction from a cosmetic product is

0:41:010:41:02

reaction from a cosmetic product is between

0:41:020:41:02

reaction from a cosmetic product is between 1% and

0:41:020:41:02

reaction from a cosmetic product is between 1% and 2%

0:41:020:41:03

reaction from a cosmetic product is between 1% and 2% of

0:41:030:41:03

reaction from a cosmetic product is between 1% and 2% of the

0:41:030:41:04

reaction from a cosmetic product is between 1% and 2% of the people

0:41:040:41:04

between 1% and 2% of the people they

0:41:040:41:04

between 1% and 2% of the people they see.

0:41:040:41:05

between 1% and 2% of the people they see. According

0:41:050:41:05

between 1% and 2% of the people they see. According to

0:41:050:41:07

between 1% and 2% of the people they see. According to data

0:41:070:41:07

between 1% and 2% of the people they see. According to data from

0:41:070:41:07

between 1% and 2% of the people they see. According to data from a

0:41:070:41:08

they see. According to data from a clinics

0:41:080:41:08

they see. According to data from a clinics in

0:41:080:41:08

they see. According to data from a clinics in the

0:41:080:41:08

they see. According to data from a clinics in the UK,

0:41:080:41:09

they see. According to data from a clinics in the UK, the

0:41:090:41:09

they see. According to data from a clinics in the UK, the rate

0:41:090:41:09

they see. According to data from a clinics in the UK, the rate of

0:41:090:41:10

clinics in the UK, the rate of reaction

0:41:100:41:10

clinics in the UK, the rate of reaction to

0:41:100:41:11

clinics in the UK, the rate of reaction to MI is

0:41:110:41:11

clinics in the UK, the rate of reaction to MI is running

0:41:110:41:12

clinics in the UK, the rate of reaction to MI is running at

0:41:120:41:12

clinics in the UK, the rate of reaction to MI is running at more

0:41:120:41:12

reaction to MI is running at more than

0:41:120:41:13

reaction to MI is running at more than 10%.

0:41:130:41:13

reaction to MI is running at more than 10%. It

0:41:130:41:14

reaction to MI is running at more than 10%. It means

0:41:140:41:15

reaction to MI is running at more than 10%. It means for

0:41:150:41:15

reaction to MI is running at more than 10%. It means for every

0:41:150:41:15

reaction to MI is running at more than 10%. It means for every 100

0:41:150:41:16

than 10%. It means for every 100 people

0:41:160:41:17

than 10%. It means for every 100 people tested

0:41:170:41:17

than 10%. It means for every 100 people tested with

0:41:170:41:18

than 10%. It means for every 100 people tested with MI,

0:41:180:41:18

than 10%. It means for every 100 people tested with MI, more

0:41:180:41:19

than 10%. It means for every 100 people tested with MI, more than

0:41:190:41:19

than 10%. It means for every 100 people tested with MI, more than 10

0:41:190:41:20

people tested with MI, more than 10 suffer

0:41:200:41:20

people tested with MI, more than 10 suffer an

0:41:200:41:20

people tested with MI, more than 10 suffer an allergic

0:41:200:41:20

people tested with MI, more than 10 suffer an allergic reaction.

0:41:200:41:22

people tested with MI, more than 10 suffer an allergic reaction. It

0:41:220:41:22

people tested with MI, more than 10 suffer an allergic reaction. It is

0:41:220:41:22

suffer an allergic reaction. It is a

0:41:220:41:23

suffer an allergic reaction. It is a figure

0:41:230:41:24

suffer an allergic reaction. It is a figure that

0:41:240:41:24

suffer an allergic reaction. It is a figure that has

0:41:240:41:25

suffer an allergic reaction. It is a figure that has shocked

0:41:250:41:25

suffer an allergic reaction. It is a figure that has shocked leading

0:41:250:41:25

a figure that has shocked leading dermatologists,

0:41:250:41:27

a figure that has shocked leading dermatologists, like

0:41:270:41:27

a figure that has shocked leading dermatologists, like Dr

0:41:270:41:27

a figure that has shocked leading dermatologists, like Dr Ian

0:41:270:41:27

a figure that has shocked leading dermatologists, like Dr Ian White.

0:41:270:41:28

dermatologists, like Dr Ian White. The

0:41:280:41:29

dermatologists, like Dr Ian White. The frequency

0:41:290:41:29

dermatologists, like Dr Ian White. The frequency of

0:41:290:41:31

dermatologists, like Dr Ian White. The frequency of reactions

0:41:310:41:31

dermatologists, like Dr Ian White. The frequency of reactions is

0:41:310:41:32

The frequency of reactions is unprecedented

0:41:320:41:32

The frequency of reactions is unprecedented in

0:41:320:41:32

The frequency of reactions is unprecedented in my

0:41:320:41:33

The frequency of reactions is unprecedented in my experience.

0:41:330:41:33

The frequency of reactions is unprecedented in my experience. We

0:41:330:41:33

unprecedented in my experience. We have

0:41:330:41:34

unprecedented in my experience. We have never

0:41:340:41:34

unprecedented in my experience. We have never seen

0:41:340:41:34

unprecedented in my experience. We have never seen anything

0:41:340:41:35

unprecedented in my experience. We have never seen anything like

0:41:350:41:35

unprecedented in my experience. We have never seen anything like it.

0:41:350:41:37

have never seen anything like it. It

0:41:370:41:38

have never seen anything like it. It is

0:41:380:41:38

have never seen anything like it. It is a

0:41:380:41:38

have never seen anything like it. It is a new

0:41:380:41:38

have never seen anything like it. It is a new phenomenon.

0:41:380:41:38

have never seen anything like it. It is a new phenomenon. At

0:41:380:41:40

have never seen anything like it. It is a new phenomenon. At present

0:41:400:41:40

It is a new phenomenon. At present there

0:41:400:41:40

It is a new phenomenon. At present there is

0:41:400:41:40

It is a new phenomenon. At present there is no

0:41:400:41:41

It is a new phenomenon. At present there is no suggestion

0:41:410:41:41

It is a new phenomenon. At present there is no suggestion we

0:41:410:41:41

It is a new phenomenon. At present there is no suggestion we have

0:41:410:41:43

there is no suggestion we have reached

0:41:430:41:43

there is no suggestion we have reached the

0:41:430:41:43

there is no suggestion we have reached the top

0:41:430:41:44

there is no suggestion we have reached the top of

0:41:440:41:44

there is no suggestion we have reached the top of the

0:41:440:41:44

there is no suggestion we have reached the top of the frequency.

0:41:440:41:46

reached the top of the frequency. You

0:41:460:41:46

reached the top of the frequency. You need

0:41:460:41:47

reached the top of the frequency. You need only

0:41:470:41:47

reached the top of the frequency. You need only look

0:41:470:41:47

reached the top of the frequency. You need only look back

0:41:470:41:48

reached the top of the frequency. You need only look back to

0:41:480:41:48

reached the top of the frequency. You need only look back to the

0:41:480:41:48

reached the top of the frequency. You need only look back to the last

0:41:480:41:49

You need only look back to the last time

0:41:490:41:49

You need only look back to the last time a

0:41:490:41:49

You need only look back to the last time a cosmetic

0:41:490:41:50

You need only look back to the last time a cosmetic preservative

0:41:500:41:50

You need only look back to the last time a cosmetic preservative was

0:41:500:41:51

time a cosmetic preservative was banned.

0:41:510:41:52

time a cosmetic preservative was banned. The European

0:41:520:41:53

time a cosmetic preservative was banned. The European Commission

0:41:530:41:54

banned. The European Commission outlawed

0:41:540:41:54

banned. The European Commission outlawed the

0:41:540:41:54

banned. The European Commission outlawed the chemical

0:41:540:41:54

banned. The European Commission outlawed the chemical when

0:41:540:41:54

banned. The European Commission outlawed the chemical when it

0:41:540:41:56

outlawed the chemical when it displayed

0:41:560:41:57

outlawed the chemical when it displayed a

0:41:570:41:57

outlawed the chemical when it displayed a 4.5%

0:41:570:41:57

outlawed the chemical when it displayed a 4.5% allergy

0:41:570:41:57

outlawed the chemical when it displayed a 4.5% allergy rate.

0:41:570:41:59

outlawed the chemical when it displayed a 4.5% allergy rate. With

0:41:590:41:59

displayed a 4.5% allergy rate. With MI,

0:41:590:42:00

displayed a 4.5% allergy rate. With MI, it

0:42:000:42:00

displayed a 4.5% allergy rate. With MI, it is more

0:42:000:42:01

displayed a 4.5% allergy rate. With MI, it is more than

0:42:010:42:01

displayed a 4.5% allergy rate. With MI, it is more than double.

0:42:010:42:03

displayed a 4.5% allergy rate. With MI, it is more than double. Nobody

0:42:030:42:04

MI, it is more than double. Nobody has,

0:42:040:42:04

MI, it is more than double. Nobody has, as

0:42:040:42:05

MI, it is more than double. Nobody has, as far

0:42:050:42:05

MI, it is more than double. Nobody has, as far as

0:42:050:42:05

MI, it is more than double. Nobody has, as far as I

0:42:050:42:05

MI, it is more than double. Nobody has, as far as I am

0:42:050:42:06

MI, it is more than double. Nobody has, as far as I am aware,

0:42:060:42:07

MI, it is more than double. Nobody has, as far as I am aware, seen

0:42:070:42:07

has, as far as I am aware, seen anything

0:42:070:42:08

has, as far as I am aware, seen anything similar

0:42:080:42:08

has, as far as I am aware, seen anything similar to

0:42:080:42:09

has, as far as I am aware, seen anything similar to this

0:42:090:42:09

has, as far as I am aware, seen anything similar to this in

0:42:090:42:10

has, as far as I am aware, seen anything similar to this in Europe

0:42:100:42:10

anything similar to this in Europe or

0:42:100:42:10

anything similar to this in Europe or anywhere

0:42:100:42:10

anything similar to this in Europe or anywhere else.

0:42:100:42:11

anything similar to this in Europe or anywhere else. They

0:42:110:42:12

anything similar to this in Europe or anywhere else. They could

0:42:120:42:12

anything similar to this in Europe or anywhere else. They could be

0:42:120:42:12

or anywhere else. They could be many

0:42:120:42:12

or anywhere else. They could be many more

0:42:120:42:13

or anywhere else. They could be many more people

0:42:130:42:13

or anywhere else. They could be many more people who

0:42:130:42:14

or anywhere else. They could be many more people who do

0:42:140:42:14

or anywhere else. They could be many more people who do not

0:42:140:42:15

or anywhere else. They could be many more people who do not know

0:42:150:42:15

many more people who do not know they

0:42:150:42:16

many more people who do not know they are

0:42:160:42:16

many more people who do not know they are allergic

0:42:160:42:16

many more people who do not know they are allergic to

0:42:160:42:16

many more people who do not know they are allergic to MI,

0:42:160:42:17

many more people who do not know they are allergic to MI, like

0:42:170:42:17

many more people who do not know they are allergic to MI, like this

0:42:170:42:18

they are allergic to MI, like this woman,

0:42:180:42:19

they are allergic to MI, like this woman, who

0:42:190:42:19

they are allergic to MI, like this woman, who suffered

0:42:190:42:20

they are allergic to MI, like this woman, who suffered extreme

0:42:200:42:21

woman, who suffered extreme reactions

0:42:210:42:21

woman, who suffered extreme reactions to

0:42:210:42:21

woman, who suffered extreme reactions to Piz

0:42:210:42:21

woman, who suffered extreme reactions to Piz Buin

0:42:210:42:22

woman, who suffered extreme reactions to Piz Buin and

0:42:220:42:22

woman, who suffered extreme reactions to Piz Buin and other

0:42:220:42:23

reactions to Piz Buin and other products

0:42:230:42:23

reactions to Piz Buin and other products but

0:42:230:42:23

reactions to Piz Buin and other products but did

0:42:230:42:23

reactions to Piz Buin and other products but did not

0:42:230:42:24

reactions to Piz Buin and other products but did not understand

0:42:240:42:25

reactions to Piz Buin and other products but did not understand the

0:42:250:42:25

products but did not understand the cause.

0:42:250:42:25

products but did not understand the cause. We

0:42:250:42:26

products but did not understand the cause. We arranged

0:42:260:42:26

products but did not understand the cause. We arranged bar

0:42:260:42:26

products but did not understand the cause. We arranged bar her

0:42:260:42:26

products but did not understand the cause. We arranged bar her to

0:42:260:42:27

products but did not understand the cause. We arranged bar her to be

0:42:270:42:27

cause. We arranged bar her to be tested,

0:42:270:42:28

cause. We arranged bar her to be tested, free

0:42:280:42:28

cause. We arranged bar her to be tested, free on

0:42:280:42:29

cause. We arranged bar her to be tested, free on the

0:42:290:42:29

cause. We arranged bar her to be tested, free on the NHS,

0:42:290:42:30

cause. We arranged bar her to be tested, free on the NHS, the

0:42:300:42:30

tested, free on the NHS, the process

0:42:300:42:31

tested, free on the NHS, the process involves

0:42:310:42:32

tested, free on the NHS, the process involves having

0:42:320:42:32

tested, free on the NHS, the process involves having 34

0:42:320:42:33

process involves having 34 substances

0:42:330:42:33

process involves having 34 substances applied

0:42:330:42:34

process involves having 34 substances applied to

0:42:340:42:34

process involves having 34 substances applied to the

0:42:340:42:34

process involves having 34 substances applied to the skin.

0:42:340:42:36

process involves having 34 After two

0:42:360:42:36

process involves having 34 After two days,

0:42:360:42:37

process involves having 34 After two days, an

0:42:370:42:38

process involves having 34 After two days, an allergic

0:42:380:42:38

After two days, an allergic reaction

0:42:380:42:38

After two days, an allergic reaction should

0:42:380:42:39

After two days, an allergic reaction should show

0:42:390:42:39

After two days, an allergic reaction should show up

0:42:390:42:40

After two days, an allergic reaction should show up as

0:42:400:42:40

After two days, an allergic reaction should show up as a

0:42:400:42:40

After two days, an allergic reaction should show up as a rash.

0:42:400:42:42

reaction should show up as a rash. I

0:42:420:42:42

reaction should show up as a rash. I joined

0:42:420:42:42

reaction should show up as a rash. I joined her

0:42:420:42:42

reaction should show up as a rash. I joined her and

0:42:420:42:43

reaction should show up as a rash. I joined her and her

0:42:430:42:43

reaction should show up as a rash. I joined her and her dermatologist

0:42:430:42:43

I joined her and her dermatologist to

0:42:430:42:44

I joined her and her dermatologist to find

0:42:440:42:44

I joined her and her dermatologist to find out

0:42:440:42:44

I joined her and her dermatologist to find out the

0:42:440:42:44

I joined her and her dermatologist to find out the results.

0:42:440:42:46

I joined her and her dermatologist to find out the results. Doctor,

0:42:460:42:47

to find out the results. Doctor, the

0:42:470:42:47

to find out the results. Doctor, the result

0:42:470:42:47

to find out the results. Doctor, the result is

0:42:470:42:47

to find out the results. Doctor, the result is in.

0:42:470:42:49

to find out the results. Doctor, the result is in. If

0:42:490:42:49

to find out the results. Doctor, the result is in. If she

0:42:490:42:50

to find out the results. Doctor, the result is in. If she allergic

0:42:500:42:50

the result is in. If she allergic to

0:42:500:42:50

the result is in. If she allergic to MI?

0:42:500:42:52

the result is in. If she allergic to MI? Shall

0:42:520:42:52

the result is in. If she allergic to MI? Shall we

0:42:520:42:52

the result is in. If she allergic to MI? Shall we have

0:42:520:42:53

the result is in. If she allergic to MI? Shall we have a

0:42:530:42:53

the result is in. If she allergic to MI? Shall we have a look.

0:42:530:42:54

the result is in. If she allergic to MI? Shall we have a look. This

0:42:540:42:55

to MI? Shall we have a look. This is

0:42:550:42:55

to MI? Shall we have a look. This is the

0:42:550:42:56

to MI? Shall we have a look. This is the template.

0:42:560:42:57

to MI? Shall we have a look. This is the template. No.

0:42:570:42:57

to MI? Shall we have a look. This is the template. No. 17

0:42:570:42:58

to MI? Shall we have a look. This is the template. No. 17 is

0:42:580:42:58

to MI? Shall we have a look. This is the template. No. 17 is MI.

0:42:580:42:58

to MI? Shall we have a look. This is the template. No. 17 is MI. If

0:42:580:42:59

is the template. No. 17 is MI. If we

0:42:590:42:59

is the template. No. 17 is MI. If we look,

0:42:590:43:01

is the template. No. 17 is MI. If we look, we

0:43:010:43:01

is the template. No. 17 is MI. If we look, we have

0:43:010:43:02

is the template. No. 17 is MI. If we look, we have a

0:43:020:43:02

is the template. No. 17 is MI. If we look, we have a red

0:43:020:43:02

is the template. No. 17 is MI. If we look, we have a red reaction.

0:43:020:43:04

we look, we have a red reaction. How

0:43:040:43:04

we look, we have a red reaction. How does

0:43:040:43:04

we look, we have a red reaction. How does that

0:43:040:43:04

we look, we have a red reaction. How does that feel?

0:43:040:43:10

we look, we have a red reaction. How does that feel? It

0:43:100:43:10

we look, we have a red reaction. How does that feel? It is

0:43:100:43:11

we look, we have a red reaction. How does that feel? It is tingling

0:43:110:43:11

How does that feel? It is tingling and

0:43:110:43:11

How does that feel? It is tingling and burning.

0:43:110:43:12

How does that feel? It is tingling and burning. I

0:43:120:43:14

How does that feel? It is tingling and burning. I want

0:43:140:43:14

How does that feel? It is tingling and burning. I want to

0:43:140:43:14

How does that feel? It is tingling and burning. I want to take

0:43:140:43:14

How does that feel? It is tingling and burning. I want to take it

0:43:140:43:15

How does that feel? It is tingling and burning. I want to take it off.

0:43:150:43:15

and burning. I want to take it off. A

0:43:150:43:16

and burning. I want to take it off. A now

0:43:160:43:16

and burning. I want to take it off. A now she

0:43:160:43:16

and burning. I want to take it off. A now she knows

0:43:160:43:17

and burning. I want to take it off. A now she knows she

0:43:170:43:18

and burning. I want to take it off. A now she knows she is

0:43:180:43:18

and burning. I want to take it off. A now she knows she is allergic

0:43:180:43:18

and burning. I want to take it off. A now she knows she is allergic to

0:43:180:43:18

A now she knows she is allergic to MI,

0:43:180:43:19

A now she knows she is allergic to MI, at

0:43:190:43:19

A now she knows she is allergic to MI, at least

0:43:190:43:19

A now she knows she is allergic to MI, at least she can

0:43:190:43:20

A now she knows she is allergic to MI, at least she can avoid

0:43:200:43:20

A now she knows she is allergic to MI, at least she can avoid it.

0:43:200:43:23

A now she knows she is allergic to MI, at least she can avoid it. Our

0:43:230:43:23

MI, at least she can avoid it. Our I

0:43:230:43:24

MI, at least she can avoid it. Our I will

0:43:240:43:24

MI, at least she can avoid it. Our I will be

0:43:240:43:24

MI, at least she can avoid it. Our I will be able

0:43:240:43:24

MI, at least she can avoid it. Our I will be able to

0:43:240:43:24

MI, at least she can avoid it. Our I will be able to look

0:43:240:43:25

MI, at least she can avoid it. Our I will be able to look for

0:43:250:43:25

MI, at least she can avoid it. Our I will be able to look for that

0:43:250:43:26

I will be able to look for that ingredient

0:43:260:43:27

I will be able to look for that ingredient in

0:43:270:43:27

I will be able to look for that ingredient in the

0:43:270:43:27

I will be able to look for that ingredient in the products

0:43:270:43:27

I will be able to look for that ingredient in the products I

0:43:270:43:27

I will be able to look for that ingredient in the products I buy.

0:43:270:43:28

ingredient in the products I buy. She

0:43:280:43:28

ingredient in the products I buy. She should

0:43:280:43:29

ingredient in the products I buy. She should she

0:43:290:43:29

ingredient in the products I buy. She should she have

0:43:290:43:29

ingredient in the products I buy. She should she have to

0:43:290:43:29

ingredient in the products I buy. She should she have to stop

0:43:290:43:29

ingredient in the products I buy. She should she have to stop buying

0:43:290:43:30

She should she have to stop buying products?

0:43:300:43:31

She should she have to stop buying products? If

0:43:310:43:31

She should she have to stop buying products? If it

0:43:310:43:32

She should she have to stop buying products? If it is

0:43:320:43:32

She should she have to stop buying products? If it is causing

0:43:320:43:32

products? If it is causing reactions

0:43:320:43:33

products? If it is causing reactions in

0:43:330:43:33

products? If it is causing reactions in so

0:43:330:43:33

products? If it is causing reactions in so many

0:43:330:43:33

products? If it is causing reactions in so many people,

0:43:330:43:34

products? If it is causing reactions in so many people, should

0:43:340:43:35

reactions in so many people, should companies

0:43:350:43:36

reactions in so many people, should companies simply

0:43:360:43:36

reactions in so many people, should companies simply remove

0:43:360:43:36

reactions in so many people, should companies simply remove it?

0:43:360:43:38

reactions in so many people, should companies simply remove it? Right

0:43:380:43:38

companies simply remove it? Right now,

0:43:380:43:39

companies simply remove it? Right now, MI

0:43:390:43:39

companies simply remove it? Right now, MI is

0:43:390:43:40

companies simply remove it? Right now, MI is legal

0:43:400:43:40

companies simply remove it? Right now, MI is legal and

0:43:400:43:40

companies simply remove it? Right now, MI is legal and changing

0:43:400:43:41

companies simply remove it? Right now, MI is legal and changing the

0:43:410:43:41

now, MI is legal and changing the law

0:43:410:43:41

now, MI is legal and changing the law could

0:43:410:43:41

now, MI is legal and changing the law could take

0:43:410:43:41

now, MI is legal and changing the law could take years.

0:43:410:43:43

now, MI is legal and changing the law could take years. Dr

0:43:430:43:43

now, MI is legal and changing the law could take years. Dr Ian

0:43:430:43:44

now, MI is legal and changing the law could take years. Dr Ian White

0:43:440:43:44

law could take years. Dr Ian White said

0:43:440:43:44

law could take years. Dr Ian White said with

0:43:440:43:45

law could take years. Dr Ian White said with such

0:43:450:43:45

law could take years. Dr Ian White said with such a

0:43:450:43:45

law could take years. Dr Ian White said with such a high

0:43:450:43:46

law could take years. Dr Ian White said with such a high rate

0:43:460:43:46

law could take years. Dr Ian White said with such a high rate of

0:43:460:43:46

said with such a high rate of reaction,

0:43:460:43:47

said with such a high rate of reaction, it

0:43:470:43:47

said with such a high rate of reaction, it is

0:43:470:43:47

said with such a high rate of reaction, it is up

0:43:470:43:48

said with such a high rate of reaction, it is up to

0:43:480:43:48

said with such a high rate of reaction, it is up to the

0:43:480:43:48

said with such a high rate of reaction, it is up to the companies

0:43:480:43:49

reaction, it is up to the companies to

0:43:490:43:49

reaction, it is up to the companies to do

0:43:490:43:49

reaction, it is up to the companies to do the

0:43:490:43:49

reaction, it is up to the companies to do the responsible

0:43:490:43:50

reaction, it is up to the companies to do the responsible thing

0:43:500:43:51

reaction, it is up to the companies to do the responsible thing and

0:43:510:43:51

to do the responsible thing and stop

0:43:510:43:51

to do the responsible thing and stop using

0:43:510:43:51

to do the responsible thing and stop using it.

0:43:510:43:53

to do the responsible thing and stop using it. Contact

0:43:530:43:53

to do the responsible thing and stop using it. Contact and

0:43:530:43:54

to do the responsible thing and stop using it. Contact and ridges

0:43:540:43:54

stop using it. Contact and ridges of

0:43:540:43:54

stop using it. Contact and ridges of this

0:43:540:43:54

stop using it. Contact and ridges of this permitted

0:43:540:43:56

stop using it. Contact and ridges of this permitted preservative

0:43:560:43:57

stop using it. Contact and ridges of this permitted preservative is

0:43:570:43:57

of this permitted preservative is of

0:43:570:43:57

of this permitted preservative is of an

0:43:570:43:57

of this permitted preservative is of an epidemic

0:43:570:43:58

of this permitted preservative is of an epidemic proportion.

0:43:580:44:00

of this permitted preservative is of an epidemic proportion. --

0:44:000:44:00

of an epidemic proportion. -- contact

0:44:000:44:00

of an epidemic proportion. -- contact alleges.

0:44:000:44:01

of an epidemic proportion. -- contact alleges. Action

0:44:010:44:02

of an epidemic proportion. -- contact alleges. Action needs

0:44:020:44:02

of an epidemic proportion. -- contact alleges. Action needs to

0:44:020:44:02

of an epidemic proportion. -- contact alleges. Action needs to be

0:44:020:44:03

of an epidemic proportion. -- taken by

0:44:030:44:03

of an epidemic proportion. -- taken by the

0:44:030:44:03

of an epidemic proportion. -- taken by the industry.

0:44:030:44:06

of an epidemic proportion. -- taken by the industry. Certainly

0:44:060:44:06

of an epidemic proportion. -- taken by the industry. Certainly it

0:44:060:44:07

taken by the industry. Certainly it should

0:44:070:44:08

taken by the industry. Certainly it should withdraw

0:44:080:44:08

taken by the industry. Certainly it should withdraw it

0:44:080:44:09

taken by the industry. Certainly it should withdraw it from

0:44:090:44:09

taken by the industry. Certainly it should withdraw it from products

0:44:090:44:10

should withdraw it from products such

0:44:100:44:10

should withdraw it from products such as

0:44:100:44:10

should withdraw it from products such as moisturising

0:44:100:44:11

should withdraw it from products such as moisturising creams

0:44:110:44:11

should withdraw it from products such as moisturising creams and,

0:44:110:44:12

should withdraw it from products such as moisturising creams and, at

0:44:120:44:12

such as moisturising creams and, at the

0:44:120:44:12

such as moisturising creams and, at the same

0:44:120:44:12

such as moisturising creams and, at the same time,

0:44:120:44:13

such as moisturising creams and, at the same time, at

0:44:130:44:14

such as moisturising creams and, at the same time, at least

0:44:140:44:15

such as moisturising creams and, at the same time, at least reduce

0:44:150:44:15

such as moisturising creams and, at the same time, at least reduce the

0:44:150:44:15

the same time, at least reduce the concentrations

0:44:150:44:16

the same time, at least reduce the concentrations they

0:44:160:44:16

the same time, at least reduce the concentrations they are

0:44:160:44:17

the same time, at least reduce the concentrations they are using

0:44:170:44:17

the same time, at least reduce the concentrations they are using in

0:44:170:44:18

concentrations they are using in products

0:44:180:44:18

concentrations they are using in products such

0:44:180:44:19

concentrations they are using in products such as

0:44:190:44:19

concentrations they are using in products such as shampoo,

0:44:190:44:20

concentrations they are using in products such as shampoo, and

0:44:200:44:20

concentrations they are using in products such as shampoo, and we

0:44:200:44:20

products such as shampoo, and we need

0:44:200:44:21

products such as shampoo, and we need to

0:44:210:44:21

products such as shampoo, and we need to get

0:44:210:44:21

products such as shampoo, and we need to get back

0:44:210:44:22

products such as shampoo, and we need to get back to

0:44:220:44:22

products such as shampoo, and we need to get back to low

0:44:220:44:23

products such as shampoo, and we need to get back to low levels

0:44:230:44:23

products such as shampoo, and we need to get back to low levels of

0:44:230:44:23

need to get back to low levels of exposure,

0:44:230:44:24

need to get back to low levels of exposure, which

0:44:240:44:24

need to get back to low levels of exposure, which will

0:44:240:44:26

need to get back to low levels of exposure, which will probably

0:44:260:44:26

need to get back to low levels of exposure, which will probably be

0:44:260:44:26

exposure, which will probably be saved

0:44:260:44:26

exposure, which will probably be saved for

0:44:260:44:26

exposure, which will probably be saved for the

0:44:260:44:27

exposure, which will probably be saved for the majority.

0:44:270:44:27

You

0:44:350:44:36

You talk

0:44:360:44:36

You talk about

0:44:360:44:36

You talk about a

0:44:360:44:37

You talk about a baby

0:44:370:44:37

You talk about a baby make

0:44:370:44:37

You talk about a baby make we

0:44:370:44:37

You talk about a baby make we have

0:44:370:44:38

You talk about a baby make we have never

0:44:380:44:38

You talk about a baby make we have never seen

0:44:380:44:38

You talk about a baby make we have never seen before,

0:44:380:44:40

You talk about a baby make we have never seen before, .

0:44:400:44:47

You talk about a baby make we have never seen before, . --

0:44:470:44:47

You talk about a baby make we have never seen before, . -- the

0:44:470:44:47

You talk about a baby make we have never seen before, . -- the product.

0:44:470:44:51

never seen before, . -- the product. And

0:44:510:44:51

never seen before, . -- the product. And it

0:44:510:44:51

never seen before, . -- the product. And it is

0:44:510:44:52

never seen before, . -- the product. And it is in

0:44:520:44:52

never seen before, . -- the product. And it is in all

0:44:520:44:52

never seen before, . -- the product. And it is in all of

0:44:520:44:52

never seen before, . -- the product. And it is in all of these

0:44:520:44:53

never seen before, . -- the product. And it is in all of these products.

0:44:530:44:54

And it is in all of these products. Why

0:44:540:44:54

And it is in all of these products. Why are

0:44:540:44:55

And it is in all of these products. Why are manufacturers

0:44:550:44:55

And it is in all of these products. Why are manufacturers not

0:44:550:44:55

And it is in all of these products. Why are manufacturers not doing

0:44:550:44:56

Why are manufacturers not doing anything

0:44:560:44:56

Why are manufacturers not doing anything about

0:44:560:44:56

Why are manufacturers not doing anything about it?

0:44:560:44:58

Why are manufacturers not doing anything about it? It

0:44:580:44:58

Why are manufacturers not doing anything about it? It can

0:44:580:44:58

Why are manufacturers not doing anything about it? It can take

0:44:580:44:58

Why are manufacturers not doing anything about it? It can take some

0:44:580:44:59

anything about it? It can take some years

0:44:590:44:59

anything about it? It can take some years before

0:44:590:44:59

anything about it? It can take some years before there

0:44:590:44:59

anything about it? It can take some years before there is

0:44:590:45:00

anything about it? It can take some years before there is regulatory

0:45:000:45:00

years before there is regulatory intervention.

0:45:000:45:02

years before there is regulatory intervention. In

0:45:020:45:02

years before there is regulatory intervention. In the

0:45:020:45:03

years before there is regulatory intervention. In the interim,

0:45:030:45:03

years before there is regulatory intervention. In the interim, the

0:45:030:45:03

intervention. In the interim, the onus

0:45:030:45:04

intervention. In the interim, the onus is

0:45:040:45:04

intervention. In the interim, the onus is on

0:45:040:45:04

intervention. In the interim, the onus is on industry

0:45:040:45:04

intervention. In the interim, the onus is on industry to

0:45:040:45:04

intervention. In the interim, the onus is on industry to stop

0:45:040:45:05

intervention. In the interim, the onus is on industry to stop using

0:45:050:45:05

onus is on industry to stop using the

0:45:050:45:05

onus is on industry to stop using the substance,

0:45:050:45:07

onus is on industry to stop using the substance, or

0:45:070:45:07

onus is on industry to stop using the substance, or at

0:45:070:45:07

onus is on industry to stop using the substance, or at least

0:45:070:45:07

onus is on industry to stop using the substance, or at least reduce

0:45:070:45:08

the substance, or at least reduce the

0:45:080:45:08

the substance, or at least reduce the amount.

0:45:080:45:11

the substance, or at least reduce the amount. But

0:45:110:45:11

the substance, or at least reduce the amount. But overall,

0:45:110:45:12

the substance, or at least reduce the amount. But overall, there

0:45:120:45:12

the substance, or at least reduce the amount. But overall, there is

0:45:120:45:12

the substance, or at least reduce the amount. But overall, there is no

0:45:120:45:12

the amount. But overall, there is no evidence

0:45:120:45:12

the amount. But overall, there is no evidence of

0:45:120:45:12

the amount. But overall, there is no evidence of that?

0:45:120:45:14

the amount. But overall, there is no evidence of that? It

0:45:140:45:15

the amount. But overall, there is no evidence of that? It is

0:45:150:45:15

the amount. But overall, there is no evidence of that? It is a

0:45:150:45:15

the amount. But overall, there is no evidence of that? It is a new

0:45:150:45:15

evidence of that? It is a new phenomenon,

0:45:150:45:16

evidence of that? It is a new phenomenon, and

0:45:160:45:16

evidence of that? It is a new phenomenon, and it

0:45:160:45:16

evidence of that? It is a new phenomenon, and it takes

0:45:160:45:16

evidence of that? It is a new phenomenon, and it takes a

0:45:160:45:17

evidence of that? It is a new phenomenon, and it takes a while

0:45:170:45:17

evidence of that? It is a new phenomenon, and it takes a while for

0:45:170:45:17

phenomenon, and it takes a while for industry

0:45:170:45:17

phenomenon, and it takes a while for industry to

0:45:170:45:20

phenomenon, and it takes a while for industry to reformulate,

0:45:200:45:21

phenomenon, and it takes a while for industry to reformulate, clear

0:45:210:45:21

phenomenon, and it takes a while for industry to reformulate, clear the

0:45:210:45:21

industry to reformulate, clear the shelves

0:45:210:45:21

industry to reformulate, clear the shelves and

0:45:210:45:22

industry to reformulate, clear the shelves and put

0:45:220:45:22

industry to reformulate, clear the shelves and put the

0:45:220:45:22

industry to reformulate, clear the shelves and put the new

0:45:220:45:22

industry to reformulate, clear the shelves and put the new products

0:45:220:45:23

shelves and put the new products out.

0:45:230:45:24

shelves and put the new products out. How

0:45:240:45:24

shelves and put the new products out. How long

0:45:240:45:25

shelves and put the new products out. How long should

0:45:250:45:25

shelves and put the new products out. How long should it

0:45:250:45:25

shelves and put the new products out. How long should it take

0:45:250:45:25

shelves and put the new products out. How long should it take before

0:45:250:45:26

out. How long should it take before they

0:45:260:45:26

out. How long should it take before they do

0:45:260:45:26

out. How long should it take before they do that?

0:45:260:45:27

out. How long should it take before they do that? I

0:45:270:45:28

out. How long should it take before they do that? I would

0:45:280:45:28

out. How long should it take before they do that? I would have

0:45:280:45:28

out. How long should it take before they do that? I would have hoped

0:45:280:45:29

they do that? I would have hoped that

0:45:290:45:29

they do that? I would have hoped that by

0:45:290:45:29

they do that? I would have hoped that by this

0:45:290:45:29

they do that? I would have hoped that by this time

0:45:290:45:29

they do that? I would have hoped that by this time next

0:45:290:45:30

they do that? I would have hoped that by this time next year,

0:45:300:45:30

they do that? I would have hoped that by this time next year, the

0:45:300:45:31

that by this time next year, the majority

0:45:310:45:31

that by this time next year, the majority of

0:45:310:45:31

that by this time next year, the majority of the

0:45:310:45:31

that by this time next year, the majority of the problematic

0:45:310:45:33

that by this time next year, the majority of the problematic products

0:45:330:45:33

majority of the problematic products ought

0:45:330:45:33

majority of the problematic products ought to

0:45:330:45:33

majority of the problematic products ought to have

0:45:330:45:34

majority of the problematic products ought to have been

0:45:340:45:34

majority of the problematic products ought to have been eliminated.

0:45:340:45:37

majority of the problematic products ought to have been eliminated. And

0:45:370:45:38

ought to have been eliminated. And if

0:45:380:45:38

ought to have been eliminated. And if somebody

0:45:380:45:38

ought to have been eliminated. And if somebody has

0:45:380:45:38

ought to have been eliminated. And if somebody has been

0:45:380:45:39

ought to have been eliminated. And if somebody has been using

0:45:390:45:39

ought to have been eliminated. And if somebody has been using one

0:45:390:45:39

ought to have been eliminated. And if somebody has been using one of

0:45:390:45:39

if somebody has been using one of these

0:45:390:45:40

if somebody has been using one of these products,

0:45:400:45:40

if somebody has been using one of these products, what

0:45:400:45:41

if somebody has been using one of these products, what is the

0:45:410:45:41

if somebody has been using one of these products, what is the first

0:45:410:45:41

these products, what is the first likely

0:45:410:45:41

these products, what is the first likely sign

0:45:410:45:42

these products, what is the first likely sign that

0:45:420:45:42

these products, what is the first likely sign that they

0:45:420:45:42

these products, what is the first likely sign that they have

0:45:420:45:42

these products, what is the first likely sign that they have a

0:45:420:45:42

likely sign that they have a reaction?

0:45:420:45:46

likely sign that they have a reaction? They

0:45:460:45:46

likely sign that they have a reaction? They may

0:45:460:45:47

likely sign that they have a reaction? They may develop

0:45:470:45:47

likely sign that they have a reaction? They may develop itchy

0:45:470:45:47

reaction? They may develop itchy skin

0:45:470:45:47

reaction? They may develop itchy skin with

0:45:470:45:48

reaction? They may develop itchy skin with redness

0:45:480:45:48

reaction? They may develop itchy skin with redness and

0:45:480:45:48

reaction? They may develop itchy skin with redness and then

0:45:480:45:48

reaction? They may develop itchy skin with redness and then scaling.

0:45:480:45:50

skin with redness and then scaling. Straight

0:45:500:45:50

skin with redness and then scaling. Straight to

0:45:500:45:50

skin with redness and then scaling. Straight to the

0:45:500:45:50

skin with redness and then scaling. Straight to the GP?

0:45:500:45:53

skin with redness and then scaling. Straight to the GP? Yes,

0:45:530:45:54

skin with redness and then scaling. Straight to the GP? Yes, and

0:45:540:45:54

skin with redness and then scaling. Straight to the GP? Yes, and stop

0:45:540:45:54

Straight to the GP? Yes, and stop using

0:45:540:45:54

Straight to the GP? Yes, and stop using the

0:45:540:45:54

Straight to the GP? Yes, and stop using the product.

0:45:540:45:56

Straight to the GP? Yes, and stop using the product. They

0:45:560:45:56

Straight to the GP? Yes, and stop using the product. They can

0:45:560:45:56

Straight to the GP? Yes, and stop using the product. They can rub

0:45:560:45:57

Straight to the GP? Yes, and stop using the product. They can rub a

0:45:570:45:57

using the product. They can rub a little

0:45:570:45:59

using the product. They can rub a little product

0:45:590:45:59

using the product. They can rub a little product on

0:45:590:45:59

using the product. They can rub a little product on the

0:45:590:46:00

using the product. They can rub a little product on the forearm

0:46:000:46:00

little product on the forearm several

0:46:000:46:00

little product on the forearm several times

0:46:000:46:00

little product on the forearm several times a

0:46:000:46:00

little product on the forearm several times a day

0:46:000:46:01

little product on the forearm several times a day for

0:46:010:46:01

little product on the forearm several times a day for several

0:46:010:46:01

several times a day for several days,

0:46:010:46:01

several times a day for several days, and

0:46:010:46:02

several times a day for several days, and see

0:46:020:46:02

several times a day for several days, and see if

0:46:020:46:02

several times a day for several days, and see if they

0:46:020:46:02

several times a day for several days, and see if they get a

0:46:020:46:02

days, and see if they get a reaction.

0:46:020:46:05

days, and see if they get a reaction. Let's

0:46:050:46:05

days, and see if they get a reaction. Let's hear

0:46:050:46:05

days, and see if they get a reaction. Let's hear what

0:46:050:46:05

days, and see if they get a reaction. Let's hear what companies

0:46:050:46:06

reaction. Let's hear what companies have

0:46:060:46:06

reaction. Let's hear what companies have to

0:46:060:46:06

reaction. Let's hear what companies have to say.

0:46:060:46:07

reaction. Let's hear what companies have to say. Johnson

0:46:070:46:07

reaction. Let's hear what companies have to say. Johnson &

0:46:070:46:08

reaction. Let's hear what companies have to say. Johnson & Johnson

0:46:080:46:08

reaction. Let's hear what companies have to say. Johnson & Johnson say

0:46:080:46:08

have to say. Johnson & Johnson say that

0:46:080:46:09

have to say. Johnson & Johnson say that although

0:46:090:46:10

have to say. Johnson & Johnson say that although their

0:46:100:46:10

have to say. Johnson & Johnson say that although their product

0:46:100:46:10

have to say. Johnson & Johnson say that although their product only

0:46:100:46:10

that although their product only contain

0:46:100:46:10

that although their product only contain permitted

0:46:100:46:11

that although their product only contain permitted levels

0:46:110:46:11

that although their product only contain permitted levels of

0:46:110:46:11

contain permitted levels of ingredients,

0:46:110:46:13

contain permitted levels of ingredients, from

0:46:130:46:13

contain permitted levels of ingredients, from 2014

0:46:130:46:14

contain permitted levels of ingredients, from 2014 all

0:46:140:46:14

contain permitted levels of ingredients, from 2014 all products

0:46:140:46:14

ingredients, from 2014 all products that

0:46:140:46:14

ingredients, from 2014 all products that you

0:46:140:46:17

ingredients, from 2014 all products that you leave

0:46:170:46:17

ingredients, from 2014 all products that you leave on

0:46:170:46:17

ingredients, from 2014 all products that you leave on will

0:46:170:46:17

ingredients, from 2014 all products that you leave on will be

0:46:170:46:19

that you leave on will be discontinued

0:46:190:46:19

that you leave on will be discontinued or

0:46:190:46:19

that you leave on will be discontinued or reformulated.

0:46:190:46:22

that you leave on will be discontinued or reformulated. Great

0:46:220:46:22

discontinued or reformulated. Great news,

0:46:220:46:23

discontinued or reformulated. Great news, but

0:46:230:46:23

discontinued or reformulated. Great news, but what

0:46:230:46:23

discontinued or reformulated. Great news, but what about

0:46:230:46:23

discontinued or reformulated. Great news, but what about the

0:46:230:46:23

discontinued or reformulated. Great news, but what about the other

0:46:230:46:24

news, but what about the other manufacturers?

0:46:240:46:25

news, but what about the other manufacturers? The

0:46:250:46:25

news, but what about the other manufacturers? The first

0:46:250:46:26

news, but what about the other manufacturers? The first product

0:46:260:46:27

manufacturers? The first product Sophie

0:46:270:46:27

manufacturers? The first product Sophie Holmes

0:46:270:46:29

manufacturers? The first product Sophie Holmes reacted

0:46:290:46:29

manufacturers? The first product Sophie Holmes reacted to

0:46:290:46:30

manufacturers? The first product Sophie Holmes reacted to was

0:46:300:46:30

manufacturers? The first product Sophie Holmes reacted to was a

0:46:300:46:30

Sophie Holmes reacted to was a Clarins

0:46:300:46:30

Sophie Holmes reacted to was a Clarins face

0:46:300:46:31

Sophie Holmes reacted to was a Clarins face cream.

0:46:310:46:33

Sophie Holmes reacted to was a Clarins face cream. They

0:46:330:46:33

Sophie Holmes reacted to was a Clarins face cream. They say

0:46:330:46:33

Sophie Holmes reacted to was a Clarins face cream. They say that

0:46:330:46:34

Clarins face cream. They say that their

0:46:340:46:36

Clarins face cream. They say that their formally

0:46:360:46:36

Clarins face cream. They say that their formally --

0:46:360:46:38

Clarins face cream. They say that their formally -- formulas

0:46:380:46:39

Clarins face cream. They say that their formally -- formulas are

0:46:390:46:39

Clarins face cream. They say that regularly reviewed.

0:46:390:46:44

Clarins face cream. They say that regularly reviewed. They

0:46:440:46:44

Clarins face cream. They say that regularly reviewed. They say

0:46:440:46:45

Clarins face cream. They say that regularly reviewed. They say they

0:46:450:46:45

regularly reviewed. They say they are

0:46:450:46:45

regularly reviewed. They say they are working

0:46:450:46:45

regularly reviewed. They say they are working with

0:46:450:46:46

regularly reviewed. They say they are working with the

0:46:460:46:46

regularly reviewed. They say they are working with the dermatologists

0:46:460:46:46

are working with the dermatologists to

0:46:460:46:47

are working with the dermatologists to understand

0:46:470:46:48

are working with the dermatologists to understand the

0:46:480:46:48

are working with the dermatologists to understand the new

0:46:480:46:48

are working with the dermatologists to understand the new information

0:46:480:46:49

to understand the new information and

0:46:490:46:49

to understand the new information and decide

0:46:490:46:49

to understand the new information and decide the

0:46:490:46:49

to understand the new information and decide the best

0:46:490:46:49

to understand the new information and decide the best course

0:46:490:46:50

to understand the new information and decide the best course of

0:46:500:46:50

and decide the best course of action.

0:46:500:46:53

and decide the best course of action. They

0:46:530:46:53

and decide the best course of action. They say

0:46:530:46:54

and decide the best course of action. They say removing

0:46:540:46:54

action. They say removing ingredients

0:46:540:46:54

action. They say removing ingredients is

0:46:540:46:55

action. They say removing ingredients is a

0:46:550:46:55

action. They say removing ingredients is a complex

0:46:550:46:55

action. They say removing ingredients is a complex process,

0:46:550:46:55

ingredients is a complex process, and

0:46:550:46:56

ingredients is a complex process, and urge

0:46:560:46:56

ingredients is a complex process, and urge anyone

0:46:560:46:56

ingredients is a complex process, and urge anyone who

0:46:560:46:56

ingredients is a complex process, and urge anyone who has

0:46:560:46:56

ingredients is a complex process, and urge anyone who has had

0:46:560:46:57

ingredients is a complex process, and urge anyone who has had a

0:46:570:46:57

and urge anyone who has had a reaction

0:46:570:46:57

and urge anyone who has had a reaction to

0:46:570:46:58

and urge anyone who has had a reaction to ring

0:46:580:46:58

and urge anyone who has had a reaction to ring the

0:46:580:46:58

and urge anyone who has had a reaction to ring the customer

0:46:580:46:58

and urge anyone who has had a reaction to ring the customer care

0:46:580:46:58

reaction to ring the customer care line.

0:46:580:47:01

reaction to ring the customer care line. As

0:47:010:47:01

reaction to ring the customer care line. As for

0:47:010:47:01

reaction to ring the customer care line. As for the

0:47:010:47:01

reaction to ring the customer care line. As for the other

0:47:010:47:02

reaction to ring the customer care line. As for the other products

0:47:020:47:02

reaction to ring the customer care line. As for the other products we

0:47:020:47:02

line. As for the other products we have

0:47:020:47:02

line. As for the other products we have identified,

0:47:020:47:02

line. As for the other products we have identified, we

0:47:020:47:05

line. As for the other products we have identified, we will

0:47:050:47:05

line. As for the other products we have identified, we will be

0:47:050:47:05

have identified, we will be contacting

0:47:050:47:05

have identified, we will be contacting the

0:47:050:47:06

have identified, we will be contacting the manufacturers

0:47:060:47:06

have identified, we will be contacting the manufacturers to

0:47:060:47:06

have identified, we will be contacting the manufacturers to see

0:47:060:47:07

contacting the manufacturers to see if

0:47:070:47:07

contacting the manufacturers to see if they

0:47:070:47:07

contacting the manufacturers to see if they will

0:47:070:47:07

contacting the manufacturers to see if they will follow

0:47:070:47:08

contacting the manufacturers to see if they will follow Johnson

0:47:080:47:08

contacting the manufacturers to see if they will follow Johnson &

0:47:080:47:08

if they will follow Johnson & Johnson's

0:47:080:47:08

if they will follow Johnson & Johnson's lead.

0:47:080:47:11

Johnson's lead. Thank

0:47:110:47:12

Johnson's lead. Thank you

0:47:120:47:12

Johnson's lead. Thank you to

0:47:120:47:12

Johnson's lead. Thank you to all

0:47:120:47:12

Johnson's lead. Thank you to all of

0:47:120:47:13

Johnson's lead. Thank you to all of you

0:47:130:47:13

Johnson's lead. Thank you to all of you who

0:47:130:47:13

Johnson's lead. Thank you to all of you who have

0:47:130:47:13

Thank you to all of you who have been

0:47:130:47:13

Thank you to all of you who have been in

0:47:130:47:14

Thank you to all of you who have been in touch.

0:47:140:47:17

been in touch. 4.6

0:47:170:47:17

been in touch. 4.6 million

0:47:170:47:17

been in touch. 4.6 million of

0:47:170:47:17

been in touch. 4.6 million of you

0:47:170:47:18

been in touch. 4.6 million of you woke

0:47:180:47:18

been in touch. 4.6 million of you woke up

0:47:180:47:18

been in touch. 4.6 million of you woke up last

0:47:180:47:18

4.6 million of you woke up last Monday

0:47:180:47:19

4.6 million of you woke up last Monday with

0:47:190:47:19

4.6 million of you woke up last Monday with a

0:47:190:47:21

4.6 million of you woke up last Monday with a brand-new

0:47:210:47:22

4.6 million of you woke up last Monday with a brand-new bank

0:47:220:47:22

4.6 million of you woke up last Monday with a brand-new bank as

0:47:220:47:22

4.6 million of you woke up last Monday with a brand-new bank as TSB

0:47:220:47:22

Monday with a brand-new bank as TSB returned

0:47:220:47:23

Monday with a brand-new bank as TSB returned to

0:47:230:47:23

Monday with a brand-new bank as TSB returned to the

0:47:230:47:23

Monday with a brand-new bank as TSB returned to the high

0:47:230:47:23

Monday with a brand-new bank as TSB returned to the high Street,

0:47:230:47:24

returned to the high Street, launched

0:47:240:47:25

returned to the high Street, launched with

0:47:250:47:25

returned to the high Street, launched with huge

0:47:250:47:25

returned to the high Street, launched with huge fanfare

0:47:250:47:25

returned to the high Street, launched with huge fanfare and

0:47:250:47:25

launched with huge fanfare and multi-million

0:47:250:47:25

launched with huge fanfare and multi-million pound

0:47:250:47:26

launched with huge fanfare and multi-million pound advertising.

0:47:260:47:28

launched with huge fanfare and multi-million pound advertising. It

0:47:280:47:29

multi-million pound advertising. It promised

0:47:290:47:29

multi-million pound advertising. It promised a

0:47:290:47:29

multi-million pound advertising. It promised a return

0:47:290:47:29

multi-million pound advertising. It promised a return to

0:47:290:47:30

multi-million pound advertising. It promised a return to traditional

0:47:300:47:30

promised a return to traditional high-street

0:47:300:47:30

promised a return to traditional high-street values.

0:47:300:47:34

promised a return to traditional high-street values. We

0:47:340:47:34

promised a return to traditional high-street values. We have

0:47:340:47:35

promised a return to traditional high-street values. We have always

0:47:350:47:35

high-street values. We have always been

0:47:350:47:35

high-street values. We have always been here,

0:47:350:47:35

high-street values. We have always been here, just

0:47:350:47:36

high-street values. We have always been here, just waiting

0:47:360:47:36

high-street values. We have always been here, just waiting to

0:47:360:47:36

high-street values. We have always been here, just waiting to be

0:47:360:47:36

high-street values. We have always been here, just waiting to be found.

0:47:360:47:38

been here, just waiting to be found. But

0:47:380:47:39

been here, just waiting to be found. But the

0:47:390:47:39

been here, just waiting to be found. But the spite

0:47:390:47:39

been here, just waiting to be found. But the spite the

0:47:390:47:39

been here, just waiting to be found. But the spite the slogan,

0:47:390:47:43

been here, just waiting to be found. But the spite the slogan, the

0:47:430:47:43

But the spite the slogan, the company

0:47:430:47:43

But the spite the slogan, the company has

0:47:430:47:44

But the spite the slogan, the company has admitted

0:47:440:47:44

But the spite the slogan, the company has admitted that

0:47:440:47:44

But the spite the slogan, the company has admitted that lending

0:47:440:47:45

company has admitted that lending decisions

0:47:450:47:45

company has admitted that lending decisions would

0:47:450:47:45

company has admitted that lending decisions would be

0:47:450:47:45

company has admitted that lending decisions would be made

0:47:450:47:45

company has admitted that lending decisions would be made at a

0:47:450:47:46

company has admitted that lending decisions would be made at a local

0:47:460:47:46

decisions would be made at a local level

0:47:460:47:48

decisions would be made at a local level at

0:47:480:47:48

decisions would be made at a local level at all

0:47:480:47:48

decisions would be made at a local level at all central

0:47:480:47:49

decisions would be made at a local level at all central computers

0:47:490:47:49

decisions would be made at a local level at all central computers back

0:47:490:47:50

decisions would be made at a local at HQ

0:47:500:47:50

decisions would be made at a local at HQ will

0:47:500:47:50

decisions would be made at a local at HQ will decide

0:47:500:47:50

decisions would be made at a local at HQ will decide when

0:47:500:47:51

decisions would be made at a local at HQ will decide when customers

0:47:510:47:51

decisions would be made at a local at HQ will decide when customers can

0:47:510:47:51

at HQ will decide when customers can borrow

0:47:510:47:51

at HQ will decide when customers can borrow money.

0:47:510:47:53

at HQ will decide when customers can borrow money. TSB

0:47:530:47:54

at HQ will decide when customers can borrow money. TSB assures

0:47:540:47:54

at HQ will decide when customers can borrow money. TSB assures us

0:47:540:47:54

at HQ will decide when customers can borrow money. TSB assures us that

0:47:540:47:54

borrow money. TSB assures us that this

0:47:540:47:54

borrow money. TSB assures us that this doesn't

0:47:540:47:55

borrow money. TSB assures us that this doesn't detract

0:47:550:47:55

borrow money. TSB assures us that this doesn't detract from

0:47:550:47:55

borrow money. TSB assures us that this doesn't detract from their

0:47:550:47:55

this doesn't detract from their local

0:47:550:47:56

this doesn't detract from their local model

0:47:560:47:56

this doesn't detract from their local model of

0:47:560:47:56

this doesn't detract from their local model of banking,

0:47:560:47:57

this doesn't detract from their local model of banking, as

0:47:570:47:58

this doesn't detract from their local model of banking, as they

0:47:580:47:58

this doesn't detract from their local model of banking, as they say

0:47:580:47:58

local model of banking, as they say that

0:47:580:47:59

local model of banking, as they say that unlike

0:47:590:47:59

local model of banking, as they say that unlike their

0:47:590:47:59

local model of banking, as they say that unlike their competitors,

0:47:590:47:59

local model of banking, as they say that unlike their competitors, they

0:47:590:48:00

that unlike their competitors, they will

0:48:000:48:00

that unlike their competitors, they will only

0:48:000:48:02

that unlike their competitors, they will only invest

0:48:020:48:02

that unlike their competitors, they will only invest in businesses

0:48:020:48:02

that unlike their competitors, they will only invest in businesses and

0:48:020:48:03

will only invest in businesses and communities

0:48:030:48:03

will only invest in businesses and communities within

0:48:030:48:03

will only invest in businesses and communities within Britain.

0:48:030:48:06

will only invest in businesses and communities within Britain. TSB

0:48:060:48:08

will only invest in businesses and communities within Britain. TSB -

0:48:080:48:08

communities within Britain. TSB - the

0:48:080:48:08

communities within Britain. TSB - the bank

0:48:080:48:08

communities within Britain. TSB - the bank that

0:48:080:48:09

communities within Britain. TSB - the bank that likes

0:48:090:48:09

communities within Britain. TSB - the bank that likes to

0:48:090:48:09

communities within Britain. TSB - the bank that likes to say

0:48:090:48:09

communities within Britain. TSB - the bank that likes to say yes

0:48:090:48:09

communities within Britain. TSB - the bank that likes to say yes as

0:48:090:48:10

the bank that likes to say yes as long

0:48:100:48:10

the bank that likes to say yes as long as

0:48:100:48:10

the bank that likes to say yes as long as the

0:48:100:48:10

the bank that likes to say yes as long as the computer

0:48:100:48:10

the bank that likes to say yes as long as the computer doesn't

0:48:100:48:11

the bank that likes to say yes as long as the computer doesn't say

0:48:110:48:11

the bank that likes to say yes as long as the computer doesn't say no.

0:48:110:48:15

long as the computer doesn't say no. To

0:48:150:48:15

long as the computer doesn't say no. To be

0:48:150:48:16

long as the computer doesn't say no. To be put

0:48:160:48:16

long as the computer doesn't say no. To be put on

0:48:160:48:16

long as the computer doesn't say no. To be put on hold,

0:48:160:48:16

long as the computer doesn't say no. To be put on hold, press

0:48:160:48:17

long as the computer doesn't say no. To be put on hold, press one.

0:48:170:48:18

long as the computer doesn't say no. To be put on hold, press one. For

0:48:180:48:18

long as the computer doesn't say no. To be put on hold, press one. For a

0:48:180:48:19

To be put on hold, press one. For a department

0:48:190:48:19

To be put on hold, press one. For a department you

0:48:190:48:19

To be put on hold, press one. For a department you don't

0:48:190:48:19

To be put on hold, press one. For a department you don't want,

0:48:190:48:19

To be put on hold, press one. For a department you don't want, rest

0:48:190:48:19

To be put on hold, press one. For a department you don't want, rest too.

0:48:190:48:22

department you don't want, rest too. A

0:48:220:48:23

department you don't want, rest too. A new

0:48:230:48:23

department you don't want, rest too. A new survey

0:48:230:48:23

department you don't want, rest too. A new survey this

0:48:230:48:24

department you don't want, rest too. A new survey this week

0:48:240:48:29

department you don't want, rest too. A new survey this week unveiled

0:48:290:48:29

A new survey this week unveiled country's

0:48:290:48:29

A new survey this week unveiled country's most

0:48:290:48:32

A new survey this week unveiled country's most complicated

0:48:320:48:32

A new survey this week unveiled country's most complicated phone

0:48:320:48:33

country's most complicated phone menu

0:48:330:48:33

country's most complicated phone menu service.

0:48:330:48:36

country's most complicated phone menu service. The

0:48:360:48:37

country's most complicated phone menu service. The winner

0:48:370:48:37

country's most complicated phone menu service. The winner was

0:48:370:48:37

country's most complicated phone menu service. The winner was Her

0:48:370:48:38

menu service. The winner was Her Majesty's

0:48:380:48:38

menu service. The winner was Her Majesty's Revenue

0:48:380:48:38

menu service. The winner was Her Majesty's Revenue &

0:48:380:48:38

menu service. The winner was Her Majesty's Revenue & Customs

0:48:380:48:38

menu service. The winner was Her Majesty's Revenue & Customs across

0:48:380:48:39

Majesty's Revenue & Customs across 14

0:48:390:48:39

Majesty's Revenue & Customs across 14 different

0:48:390:48:39

Majesty's Revenue & Customs across 14 different numbers.

0:48:390:48:41

Majesty's Revenue & Customs across 14 different numbers. They

0:48:410:48:42

Majesty's Revenue & Customs across 14 different numbers. They have

0:48:420:48:42

Majesty's Revenue & Customs across 14 different numbers. They have 58

0:48:420:48:42

14 different numbers. They have 58 menus

0:48:420:48:43

14 different numbers. They have 58 menus available,

0:48:430:48:43

14 different numbers. They have 58 menus available, creating

0:48:430:48:44

14 different numbers. They have 58 menus available, creating a

0:48:440:48:44

14 different numbers. They have 58 menus available, creating a whopping

0:48:440:48:44

menus available, creating a whopping 713

0:48:440:48:45

menus available, creating a whopping 713 separate

0:48:450:48:45

menus available, creating a whopping 713 separate possibilities.

0:48:450:48:49

menus available, creating a whopping 713 separate possibilities. Their

0:48:490:48:50

713 separate possibilities. Their main

0:48:500:48:50

713 separate possibilities. Their main income

0:48:500:48:50

713 separate possibilities. Their main income tax

0:48:500:48:50

713 separate possibilities. Their main income tax enquiry

0:48:500:48:51

713 separate possibilities. Their main income tax enquiry line

0:48:510:48:51

713 separate possibilities. Their main income tax enquiry line has

0:48:510:48:52

713 separate possibilities. Their main income tax enquiry line has 74

0:48:520:48:52

main income tax enquiry line has 74 options

0:48:520:48:53

main income tax enquiry line has 74 options on

0:48:530:48:53

main income tax enquiry line has 74 options on six

0:48:530:48:53

main income tax enquiry line has 74 options on six levels,

0:48:530:48:53

main income tax enquiry line has 74 options on six levels, each

0:48:530:48:54

main income tax enquiry line has 74 options on six levels, each of

0:48:540:48:54

main income tax enquiry line has 74 options on six levels, each of which

0:48:540:48:55

options on six levels, each of which has

0:48:550:48:55

options on six levels, each of which has a

0:48:550:48:55

options on six levels, each of which has a one

0:48:550:48:56

options on six levels, each of which has a one minute

0:48:560:48:56

options on six levels, each of which has a one minute introductory

0:48:560:48:56

has a one minute introductory message

0:48:560:48:56

has a one minute introductory message that

0:48:560:48:57

has a one minute introductory message that is

0:48:570:48:57

has a one minute introductory message that is impossible

0:48:570:48:57

has a one minute introductory message that is impossible to

0:48:570:48:57

has a one minute introductory message that is impossible to skip.

0:48:570:48:58

message that is impossible to skip. Phoning

0:48:580:48:59

message that is impossible to skip. Phoning the

0:48:590:49:00

message that is impossible to skip. Phoning the HMRC

0:49:000:49:00

message that is impossible to skip. Phoning the HMRC is pretty

0:49:000:49:00

message that is impossible to skip. Phoning the HMRC is pretty taxing.

0:49:000:49:02

Cadburys

0:49:090:49:09

Cadburys are

0:49:090:49:09

Cadburys are adamant

0:49:090:49:09

Cadburys are adamant that

0:49:090:49:10

Cadburys are adamant that they

0:49:100:49:10

Cadburys are adamant that they haven't

0:49:100:49:11

Cadburys are adamant that they haven't changed the

0:49:110:49:11

Cadburys are adamant that they haven't changed the taste

0:49:110:49:11

Cadburys are adamant that they haven't changed the taste of

0:49:110:49:12

Cadburys are adamant that they haven't changed the taste of their

0:49:120:49:12

haven't changed the taste of their iconic

0:49:120:49:12

haven't changed the taste of their iconic dairy

0:49:120:49:12

haven't changed the taste of their iconic dairy milk

0:49:120:49:13

haven't changed the taste of their iconic dairy milk bars

0:49:130:49:13

haven't changed the taste of their iconic dairy milk bars despite

0:49:130:49:13

haven't changed the taste of their iconic dairy milk bars despite an

0:49:130:49:13

iconic dairy milk bars despite an avalanche

0:49:130:49:14

iconic dairy milk bars despite an avalanche of

0:49:140:49:14

iconic dairy milk bars despite an avalanche of complaints

0:49:140:49:14

iconic dairy milk bars despite an avalanche of complaints about

0:49:140:49:14

iconic dairy milk bars despite an avalanche of complaints about the

0:49:140:49:14

avalanche of complaints about the flavour.

0:49:140:49:17

avalanche of complaints about the flavour. Gone

0:49:170:49:17

avalanche of complaints about the flavour. Gone is

0:49:170:49:17

avalanche of complaints about the flavour. Gone is the

0:49:170:49:18

avalanche of complaints about the flavour. Gone is the classic

0:49:180:49:18

avalanche of complaints about the flavour. Gone is the classic chunk

0:49:180:49:18

flavour. Gone is the classic chunk design.

0:49:180:49:20

flavour. Gone is the classic chunk design. It

0:49:200:49:22

flavour. Gone is the classic chunk design. It now

0:49:220:49:23

flavour. Gone is the classic chunk design. It now has

0:49:230:49:23

flavour. Gone is the classic chunk design. It now has smoother,

0:49:230:49:23

flavour. Gone is the classic chunk design. It now has smoother, curvier

0:49:230:49:24

design. It now has smoother, curvier segments,

0:49:240:49:24

design. It now has smoother, curvier segments, and

0:49:240:49:25

design. It now has smoother, curvier segments, and has

0:49:250:49:25

design. It now has smoother, curvier segments, and has shrunk

0:49:250:49:25

design. It now has smoother, curvier segments, and has shrunk from

0:49:250:49:25

design. It now has smoother, curvier segments, and has shrunk from 49

0:49:250:49:26

segments, and has shrunk from 49 grams

0:49:260:49:26

segments, and has shrunk from 49 grams to

0:49:260:49:26

segments, and has shrunk from 49 grams to 45.

0:49:260:49:28

segments, and has shrunk from 49 grams to 45. Customers

0:49:280:49:28

segments, and has shrunk from 49 grams to 45. Customers say

0:49:280:49:30

segments, and has shrunk from 49 grams to 45. Customers say that

0:49:300:49:30

segments, and has shrunk from 49 grams to 45. Customers say that the

0:49:300:49:31

grams to 45. Customers say that the new

0:49:310:49:31

grams to 45. Customers say that the new bars

0:49:310:49:31

grams to 45. Customers say that the new bars taste

0:49:310:49:31

grams to 45. Customers say that the new bars taste oily,

0:49:310:49:32

grams to 45. Customers say that the new bars taste oily, sugary

0:49:320:49:32

grams to 45. Customers say that the new bars taste oily, sugary and

0:49:320:49:32

new bars taste oily, sugary and sickly,

0:49:320:49:32

new bars taste oily, sugary and sickly, but

0:49:320:49:33

new bars taste oily, sugary and sickly, but can

0:49:330:49:33

new bars taste oily, sugary and sickly, but can raise

0:49:330:49:33

new bars taste oily, sugary and sickly, but can raise in

0:49:330:49:33

new bars taste oily, sugary and sickly, but can raise in cyst

0:49:330:49:35

new bars taste oily, sugary and sickly, but can raise in cyst that

0:49:350:49:35

sickly, but can raise in cyst that the

0:49:350:49:35

sickly, but can raise in cyst that the recipe

0:49:350:49:35

sickly, but can raise in cyst that the recipe has

0:49:350:49:36

sickly, but can raise in cyst that the recipe has been

0:49:360:49:36

sickly, but can raise in cyst that the recipe has been the

0:49:360:49:36

sickly, but can raise in cyst that the recipe has been the same

0:49:360:49:36

sickly, but can raise in cyst that the recipe has been the same for

0:49:360:49:36

sickly, but can raise in cyst that the recipe has been the same for a

0:49:360:49:37

the recipe has been the same for a century.

0:49:370:49:38

the recipe has been the same for a century. --

0:49:380:49:39

the recipe has been the same for a century. -- Cadbury

0:49:390:49:39

the recipe has been the same for a century. -- Cadbury in

0:49:390:49:40

the recipe has been the same for a century. -- Cadbury in cyst.

0:49:400:49:51

the recipe has been the same for a century. -- Cadbury in cyst. --

0:49:510:49:52

century. -- Cadbury in cyst. -- insist.

0:49:520:49:54

century. -- Cadbury in cyst. -- insist. A

0:49:540:49:58

century. -- Cadbury in cyst. -- insist. A moment

0:49:580:49:58

century. -- Cadbury in cyst. -- insist. A moment on the

0:49:580:49:59

century. -- Cadbury in cyst. -- insist. A moment on the lips,

0:49:590:49:59

century. -- Cadbury in cyst. -- insist. A moment on the lips, a

0:49:590:49:59

insist. A moment on the lips, a lifetime

0:49:590:49:59

insist. A moment on the lips, a lifetime on

0:49:590:50:00

insist. A moment on the lips, a lifetime on the

0:50:000:50:00

insist. A moment on the lips, a lifetime on the hips.

0:50:000:50:04

lifetime on the hips. Back

0:50:040:50:04

lifetime on the hips. Back to

0:50:040:50:04

lifetime on the hips. Back to Grattan

0:50:040:50:04

lifetime on the hips. Back to Grattan Estates.

0:50:040:50:06

lifetime on the hips. Back to Grattan Estates. We

0:50:060:50:06

lifetime on the hips. Back to Grattan Estates. We have

0:50:060:50:06

Back to Grattan Estates. We have seen

0:50:060:50:07

Back to Grattan Estates. We have seen Boss

0:50:070:50:07

Back to Grattan Estates. We have seen Boss Mustafa

0:50:070:50:08

Back to Grattan Estates. We have seen Boss Mustafa Shahnawaz

0:50:080:50:08

Back to Grattan Estates. We have seen Boss Mustafa Shahnawaz take

0:50:080:50:08

seen Boss Mustafa Shahnawaz take deposits

0:50:080:50:10

seen Boss Mustafa Shahnawaz take deposits from

0:50:100:50:10

seen Boss Mustafa Shahnawaz take deposits from is

0:50:100:50:10

seen Boss Mustafa Shahnawaz take deposits from is two

0:50:100:50:10

seen Boss Mustafa Shahnawaz take deposits from is two sets

0:50:100:50:11

seen Boss Mustafa Shahnawaz take deposits from is two sets of

0:50:110:50:11

seen Boss Mustafa Shahnawaz take deposits from is two sets of people

0:50:110:50:11

deposits from is two sets of people for

0:50:110:50:11

deposits from is two sets of people for the

0:50:110:50:12

deposits from is two sets of people for the same

0:50:120:50:12

deposits from is two sets of people for the same flat.

0:50:120:50:14

deposits from is two sets of people for the same flat. But

0:50:140:50:15

deposits from is two sets of people for the same flat. But they

0:50:150:50:16

deposits from is two sets of people for the same flat. But they weren't

0:50:160:50:18

for the same flat. But they weren't planning

0:50:180:50:19

for the same flat. But they weren't planning that

0:50:190:50:19

for the same flat. But they weren't planning that those

0:50:190:50:19

for the same flat. But they weren't planning that those two

0:50:190:50:19

for the same flat. But they weren't planning that those two sets

0:50:190:50:20

for the same flat. But they weren't planning that those two sets of

0:50:200:50:20

planning that those two sets of tenants

0:50:200:50:20

planning that those two sets of tenants would

0:50:200:50:20

planning that those two sets of tenants would pop

0:50:200:50:21

planning that those two sets of tenants would pop into

0:50:210:50:21

planning that those two sets of tenants would pop into the

0:50:210:50:21

planning that those two sets of tenants would pop into the office

0:50:210:50:21

planning that those two sets of tenants would pop into the office at

0:50:210:50:22

tenants would pop into the office at the

0:50:220:50:22

tenants would pop into the office at the same

0:50:220:50:22

tenants would pop into the office at the same time.

0:50:220:50:23

tenants would pop into the office at the same time. Having

0:50:230:50:25

tenants would pop into the office at the same time. Having paid

0:50:250:50:25

tenants would pop into the office at the same time. Having paid a

0:50:250:50:26

tenants would pop into the office at the same time. Having paid a £700

0:50:260:50:26

the same time. Having paid a £700 deposit,

0:50:260:50:26

the same time. Having paid a £700 deposit, Sam

0:50:260:50:26

the same time. Having paid a £700 deposit, Sam is

0:50:260:50:26

the same time. Having paid a £700 deposit, Sam is returning

0:50:260:50:27

the same time. Having paid a £700 deposit, Sam is returning to

0:50:270:50:27

the same time. Having paid a £700 deposit, Sam is returning to the

0:50:270:50:27

deposit, Sam is returning to the office

0:50:270:50:28

deposit, Sam is returning to the office with

0:50:280:50:28

deposit, Sam is returning to the office with Ben

0:50:280:50:29

deposit, Sam is returning to the office with Ben to

0:50:290:50:29

deposit, Sam is returning to the office with Ben to drop

0:50:290:50:29

deposit, Sam is returning to the office with Ben to drop off

0:50:290:50:29

deposit, Sam is returning to the office with Ben to drop off some

0:50:290:50:30

deposit, Sam is returning to the office with Ben to drop off some of

0:50:300:50:30

office with Ben to drop off some of the

0:50:300:50:30

office with Ben to drop off some of the paperwork.

0:50:300:50:32

office with Ben to drop off some of the paperwork. A

0:50:320:50:32

office with Ben to drop off some of the paperwork. A big

0:50:320:50:33

office with Ben to drop off some of the paperwork. A big smile,

0:50:330:50:33

office with Ben to drop off some of the paperwork. A big smile, but

0:50:330:50:33

office with Ben to drop off some of the paperwork. A big smile, but it

0:50:330:50:33

the paperwork. A big smile, but it might

0:50:330:50:34

the paperwork. A big smile, but it might not

0:50:340:50:34

the paperwork. A big smile, but it might not be

0:50:340:50:34

the paperwork. A big smile, but it might not be there

0:50:340:50:34

the paperwork. A big smile, but it might not be there for

0:50:340:50:35

the paperwork. A big smile, but it might not be there for long,

0:50:350:50:35

the paperwork. A big smile, but it might not be there for long, because

0:50:350:50:35

might not be there for long, because Sam

0:50:350:50:35

might not be there for long, because Sam and

0:50:350:50:36

might not be there for long, because Sam and Ben are

0:50:360:50:36

might not be there for long, because Sam and Ben are closely

0:50:360:50:36

might not be there for long, because Sam and Ben are closely followed

0:50:360:50:36

might not be there for long, because Sam and Ben are closely followed by

0:50:360:50:37

Sam and Ben are closely followed by Sarah.

0:50:370:50:39

Sam and Ben are closely followed by Sarah. Not

0:50:390:50:39

Sam and Ben are closely followed by Sarah. Not only

0:50:390:50:40

Sam and Ben are closely followed by Sarah. Not only has

0:50:400:50:40

Sam and Ben are closely followed by Sarah. Not only has she

0:50:400:50:40

Sam and Ben are closely followed by Sarah. Not only has she also

0:50:400:50:40

Sam and Ben are closely followed by Sarah. Not only has she also paid

0:50:400:50:41

Sarah. Not only has she also paid for

0:50:410:50:41

Sarah. Not only has she also paid for the

0:50:410:50:41

Sarah. Not only has she also paid for the same

0:50:410:50:41

Sarah. Not only has she also paid for the same flat,

0:50:410:50:42

Sarah. Not only has she also paid for the same flat, she

0:50:420:50:42

Sarah. Not only has she also paid for the same flat, she happens

0:50:420:50:42

Sarah. Not only has she also paid for the same flat, she happens to

0:50:420:50:42

for the same flat, she happens to know

0:50:420:50:42

for the same flat, she happens to know him.

0:50:420:50:44

for the same flat, she happens to know him. What

0:50:440:50:44

for the same flat, she happens to know him. What are

0:50:440:50:45

for the same flat, she happens to know him. What are you

0:50:450:50:45

for the same flat, she happens to know him. What are you doing

0:50:450:50:45

for the same flat, she happens to know him. What are you doing here?

0:50:450:50:46

Of

0:50:520:50:52

Of course,

0:50:520:50:53

Of course, they

0:50:530:50:53

Of course, they haven't

0:50:530:50:53

Of course, they haven't seen

0:50:530:50:53

Of course, they haven't seen each

0:50:530:50:53

Of course, they haven't seen each other

0:50:530:50:55

Of course, they haven't seen each other since

0:50:550:50:55

Of course, they haven't seen each other since that

0:50:550:50:55

Of course, they haven't seen each other since that evening,

0:50:550:50:56

Of course, they haven't seen each other since that evening, but

0:50:560:50:56

Of course, they haven't seen each other since that evening, but there

0:50:560:50:57

other since that evening, but there could

0:50:570:50:57

other since that evening, but there could still

0:50:570:50:57

other since that evening, but there could still be

0:50:570:50:57

other since that evening, but there could still be a

0:50:570:50:57

other since that evening, but there could still be a spark.

0:50:570:50:58

They are

0:51:050:51:05

They are about

0:51:050:51:05

They are about to

0:51:050:51:06

They are about to realise

0:51:060:51:06

They are about to realise it

0:51:060:51:06

They are about to realise it have

0:51:060:51:06

They are about to realise it have both

0:51:060:51:06

They are about to realise it have both put

0:51:060:51:07

They are about to realise it have both put a

0:51:070:51:07

They are about to realise it have both put a deposit

0:51:070:51:08

They are about to realise it have both put a deposit on

0:51:080:51:08

They are about to realise it have both put a deposit on the

0:51:080:51:08

They are about to realise it have both put a deposit on the same

0:51:080:51:08

They are about to realise it have both put a deposit on the same flat.

0:51:080:51:09

So,

0:51:180:51:18

So, how

0:51:180:51:18

So, how will

0:51:180:51:18

So, how will Mustafa

0:51:180:51:19

So, how will Mustafa Shahnawaz

0:51:190:51:19

So, how will Mustafa Shahnawaz handled

0:51:190:51:19

So, how will Mustafa Shahnawaz handled this?

0:51:190:51:22

So, how will Mustafa Shahnawaz handled this? First

0:51:220:51:22

So, how will Mustafa Shahnawaz handled this? First he

0:51:220:51:22

So, how will Mustafa Shahnawaz handled this? First he ushers

0:51:220:51:23

So, how will Mustafa Shahnawaz handled this? First he ushers us

0:51:230:51:23

handled this? First he ushers us into

0:51:230:51:24

handled this? First he ushers us into a

0:51:240:51:24

handled this? First he ushers us into a back

0:51:240:51:24

handled this? First he ushers us into a back room

0:51:240:51:24

handled this? First he ushers us into a back room away

0:51:240:51:24

handled this? First he ushers us into a back room away from

0:51:240:51:25

handled this? First he ushers us into a back room away from the

0:51:250:51:25

handled this? First he ushers us into a back room away from the other

0:51:250:51:25

into a back room away from the other customers

0:51:250:51:25

into a back room away from the other customers while

0:51:250:51:26

into a back room away from the other customers while they

0:51:260:51:26

into a back room away from the other customers while they work

0:51:260:51:26

into a back room away from the other customers while they work out

0:51:260:51:26

into a back room away from the other customers while they work out what

0:51:260:51:26

customers while they work out what to

0:51:260:51:27

customers while they work out what to do.

0:51:270:51:28

Having

0:51:310:51:33

Having promised

0:51:330:51:33

Having promised to

0:51:330:51:34

Having promised to sit

0:51:340:51:34

Having promised to sit down

0:51:340:51:34

Having promised to sit down with

0:51:340:51:34

Having promised to sit down with us,

0:51:340:51:35

Having promised to sit down with us, he

0:51:350:51:35

Having promised to sit down with us, he makes

0:51:350:51:35

Having promised to sit down with us, he makes a

0:51:350:51:36

Having promised to sit down with us, he makes a swift

0:51:360:51:36

Having promised to sit down with us, he makes a swift exit,

0:51:360:51:36

Having promised to sit down with us, he makes a swift exit, leaving

0:51:360:51:36

Having promised to sit down with us, he makes a swift exit, leaving Adam

0:51:360:51:37

he makes a swift exit, leaving Adam to

0:51:370:51:37

he makes a swift exit, leaving Adam to explain.

0:51:370:51:39

You

0:51:490:51:50

You told

0:51:500:51:50

You told me

0:51:500:51:50

You told me that

0:51:500:51:50

You told me that nobody

0:51:500:51:51

You told me that nobody else

0:51:510:51:51

You told me that nobody else was

0:51:510:51:51

You told me that nobody else was being

0:51:510:51:51

You told me that nobody else was being considered.

0:51:510:51:54

You told me that nobody else was being considered. So

0:51:540:51:54

You told me that nobody else was being considered. So you

0:51:540:51:55

You told me that nobody else was being considered. So you have

0:51:550:51:55

being considered. So you have promised

0:51:550:51:56

being considered. So you have promised two

0:51:560:51:56

being considered. So you have promised two people

0:51:560:51:56

being considered. So you have promised two people the

0:51:560:51:56

being considered. So you have promised two people the same

0:51:560:51:56

promised two people the same property

0:51:560:51:57

promised two people the same property just in

0:51:570:51:57

promised two people the same property just in case

0:51:570:51:57

promised two people the same property just in case one

0:51:570:51:58

promised two people the same property just in case one of

0:51:580:51:58

promised two people the same property just in case one of them

0:51:580:51:58

property just in case one of them fails

0:51:580:51:58

property just in case one of them fails a

0:51:580:51:58

property just in case one of them fails a credit

0:51:580:51:59

property just in case one of them fails a credit check?

0:51:590:51:59

property just in case one of them fails a credit check? We

0:51:590:51:59

property just in case one of them fails a credit check? We have

0:51:590:51:59

property just in case one of them fails a credit check? We have a

0:51:590:52:00

fails a credit check? We have a problem.

0:52:000:52:04

fails a credit check? We have a problem. What

0:52:040:52:04

fails a credit check? We have a problem. What if

0:52:040:52:04

fails a credit check? We have a problem. What if those

0:52:040:52:04

fails a credit check? We have a problem. What if those of

0:52:040:52:05

fails a credit check? We have a problem. What if those of our

0:52:050:52:05

fails a credit check? We have a problem. What if those of our credit

0:52:050:52:05

problem. What if those of our credit checks

0:52:050:52:05

problem. What if those of our credit checks go

0:52:050:52:05

problem. What if those of our credit checks go through?

0:52:050:52:06

problem. What if those of our credit checks go through? Who

0:52:060:52:06

problem. What if those of our credit checks go through? Who gets

0:52:060:52:06

problem. What if those of our credit checks go through? Who gets the

0:52:060:52:06

checks go through? Who gets the property?

0:52:060:52:08

Mustafa

0:52:130:52:15

Mustafa Shahnawaz

0:52:150:52:15

Mustafa Shahnawaz has

0:52:150:52:16

Mustafa Shahnawaz has rejoined the

0:52:160:52:16

Mustafa Shahnawaz has rejoined the party.

0:52:160:52:18

Mustafa Shahnawaz has rejoined the party. When

0:52:180:52:19

Mustafa Shahnawaz has rejoined the party. When we

0:52:190:52:19

Mustafa Shahnawaz has rejoined the party. When we put

0:52:190:52:19

Mustafa Shahnawaz has rejoined the party. When we put our

0:52:190:52:19

Mustafa Shahnawaz has rejoined the party. When we put our money

0:52:190:52:19

Mustafa Shahnawaz has rejoined the party. When we put our money down,

0:52:190:52:20

Mustafa Shahnawaz has rejoined the you promised

0:52:200:52:20

Mustafa Shahnawaz has rejoined the you promised us

0:52:200:52:20

Mustafa Shahnawaz has rejoined the you promised us the

0:52:200:52:20

Mustafa Shahnawaz has rejoined the you promised us the flat.

0:52:200:52:22

You

0:52:280:52:28

You said

0:52:280:52:28

You said that

0:52:280:52:28

You said that if

0:52:280:52:28

You said that if I

0:52:280:52:29

You said that if I gave

0:52:290:52:29

You said that if I gave you

0:52:290:52:29

You said that if I gave you the

0:52:290:52:29

You said that if I gave you the money,

0:52:290:52:30

You said that if I gave you the money, you

0:52:300:52:30

You said that if I gave you the money, you wouldn't

0:52:300:52:30

You said that if I gave you the money, you wouldn't be

0:52:300:52:30

You said that if I gave you the money, you wouldn't be showing

0:52:300:52:31

money, you wouldn't be showing anywhere

0:52:310:52:31

money, you wouldn't be showing anywhere else.

0:52:310:52:32

He

0:52:410:52:41

He does

0:52:410:52:42

He does refund

0:52:420:52:42

He does refund our

0:52:420:52:43

He does refund our two

0:52:430:52:43

He does refund our two deposits,

0:52:430:52:43

He does refund our two deposits, but

0:52:430:52:43

He does refund our two deposits, but we

0:52:430:52:43

He does refund our two deposits, but we are

0:52:430:52:44

He does refund our two deposits, but we are the

0:52:440:52:44

He does refund our two deposits, but we are the lucky

0:52:440:52:44

He does refund our two deposits, but we are the lucky ones.

0:52:440:52:46

He does refund our two deposits, but we are the lucky ones. Lizzie

0:52:460:52:46

He does refund our two deposits, but we are the lucky ones. Lizzie and

0:52:460:52:46

we are the lucky ones. Lizzie and Claire

0:52:460:52:46

we are the lucky ones. Lizzie and Claire are

0:52:460:52:47

we are the lucky ones. Lizzie and Claire are still

0:52:470:52:47

we are the lucky ones. Lizzie and Claire are still waiting

0:52:470:52:47

we are the lucky ones. Lizzie and Claire are still waiting for

0:52:470:52:47

we are the lucky ones. Lizzie and Claire are still waiting for theirs.

0:52:470:52:49

Claire are still waiting for theirs. So

0:52:490:52:49

Claire are still waiting for theirs. So we

0:52:490:52:50

Claire are still waiting for theirs. So we have

0:52:500:52:50

Claire are still waiting for theirs. So we have a

0:52:500:52:51

Claire are still waiting for theirs. So we have a letting

0:52:510:52:51

Claire are still waiting for theirs. So we have a letting agent

0:52:510:52:51

Claire are still waiting for theirs. So we have a letting agent who

0:52:510:52:51

So we have a letting agent who advertises

0:52:510:52:51

So we have a letting agent who advertises properties

0:52:510:52:52

So we have a letting agent who advertises properties that

0:52:520:52:52

So we have a letting agent who advertises properties that are

0:52:520:52:53

So we have a letting agent who advertises properties that are not

0:52:530:52:53

advertises properties that are not his

0:52:530:52:53

advertises properties that are not his to

0:52:530:52:53

advertises properties that are not his to sell,

0:52:530:52:54

advertises properties that are not his to sell, who

0:52:540:52:54

advertises properties that are not his to sell, who takes

0:52:540:52:55

advertises properties that are not his to sell, who takes a

0:52:550:52:55

advertises properties that are not his to sell, who takes a deposit

0:52:550:52:55

advertises properties that are not his to sell, who takes a deposit on

0:52:550:52:55

his to sell, who takes a deposit on a

0:52:550:52:55

his to sell, who takes a deposit on a flat

0:52:550:52:56

his to sell, who takes a deposit on a flat and

0:52:560:52:56

his to sell, who takes a deposit on a flat and then

0:52:560:52:56

his to sell, who takes a deposit on a flat and then changes

0:52:560:52:56

his to sell, who takes a deposit on a flat and then changes the

0:52:560:52:57

his to sell, who takes a deposit on a flat and then changes the rent

0:52:570:52:57

a flat and then changes the rent and keeps

0:52:570:52:57

a flat and then changes the rent and keeps the

0:52:570:52:58

a flat and then changes the rent and keeps the deposit,

0:52:580:52:59

a flat and then changes the rent and keeps the deposit, and

0:52:590:52:59

a flat and then changes the rent and keeps the deposit, and who

0:52:590:53:00

a flat and then changes the rent and keeps the deposit, and who takes

0:53:000:53:00

keeps the deposit, and who takes multiple

0:53:000:53:00

keeps the deposit, and who takes multiple deposit

0:53:000:53:00

keeps the deposit, and who takes multiple deposit on

0:53:000:53:00

keeps the deposit, and who takes multiple deposit on the

0:53:000:53:01

keeps the deposit, and who takes multiple deposit on the same

0:53:010:53:01

multiple deposit on the same property.

0:53:010:53:02

multiple deposit on the same property. In

0:53:020:53:02

multiple deposit on the same property. In short,

0:53:020:53:04

multiple deposit on the same property. In short, he's

0:53:040:53:05

multiple deposit on the same property. In short, he's forcing

0:53:050:53:05

multiple deposit on the same property. In short, he's forcing his

0:53:050:53:05

property. In short, he's forcing his client

0:53:050:53:05

property. In short, he's forcing his client into a

0:53:050:53:06

property. In short, he's forcing his client into a corner

0:53:060:53:06

property. In short, he's forcing his client into a corner when

0:53:060:53:07

property. In short, he's forcing his client into a corner when they

0:53:070:53:07

property. In short, he's forcing his client into a corner when they are

0:53:070:53:07

client into a corner when they are at

0:53:070:53:07

client into a corner when they are at their

0:53:070:53:08

client into a corner when they are at their most

0:53:080:53:08

client into a corner when they are at their most desperate.

0:53:080:53:09

client into a corner when they are at their most desperate. So

0:53:090:53:09

client into a corner when they are at their most desperate. So now

0:53:090:53:10

client into a corner when they are at their most desperate. So now it

0:53:100:53:10

at their most desperate. So now it is

0:53:100:53:10

at their most desperate. So now it is our

0:53:100:53:10

at their most desperate. So now it is our turn

0:53:100:53:10

at their most desperate. So now it is our turn to

0:53:100:53:11

at their most desperate. So now it is our turn to return

0:53:110:53:11

at their most desperate. So now it is our turn to return the

0:53:110:53:11

at their most desperate. So now it is our turn to return the favour.

0:53:110:53:14

is our turn to return the favour. We

0:53:140:53:14

is our turn to return the favour. We have

0:53:140:53:14

is our turn to return the favour. We have booked

0:53:140:53:15

is our turn to return the favour. We have booked an

0:53:150:53:15

is our turn to return the favour. We have booked an appointment

0:53:150:53:15

is our turn to return the favour. We have booked an appointment at

0:53:150:53:15

is our turn to return the favour. We have booked an appointment at one

0:53:150:53:15

We have booked an appointment at one of

0:53:150:53:16

We have booked an appointment at one of Grattan

0:53:160:53:17

We have booked an appointment at one of Grattan Estates'

0:53:170:53:17

We have booked an appointment at one of Grattan Estates' rental

0:53:170:53:17

of Grattan Estates' rental properties.

0:53:170:53:19

of Grattan Estates' rental properties. But

0:53:190:53:19

of Grattan Estates' rental properties. But this

0:53:190:53:20

of Grattan Estates' rental properties. But this viewing

0:53:200:53:20

of Grattan Estates' rental properties. But this viewing won't

0:53:200:53:20

properties. But this viewing won't go

0:53:200:53:20

properties. But this viewing won't go the

0:53:200:53:21

properties. But this viewing won't go the way

0:53:210:53:21

properties. But this viewing won't go the way he

0:53:210:53:21

properties. But this viewing won't go the way he is

0:53:210:53:21

properties. But this viewing won't go the way he is expecting.

0:53:210:53:23

properties. But this viewing won't go the way he is expecting. This

0:53:230:53:24

properties. But this viewing won't time it

0:53:240:53:24

properties. But this viewing won't time it is

0:53:240:53:25

properties. But this viewing won't time it is our

0:53:250:53:25

properties. But this viewing won't time it is our team

0:53:250:53:25

properties. But this viewing won't time it is our team members

0:53:250:53:25

properties. But this viewing won't time it is our team members Simon

0:53:250:53:25

time it is our team members Simon and

0:53:250:53:26

time it is our team members Simon and Georgina

0:53:260:53:26

time it is our team members Simon and Georgina playing

0:53:260:53:26

time it is our team members Simon and Georgina playing the

0:53:260:53:26

time it is our team members Simon and Georgina playing the part

0:53:260:53:27

time it is our team members Simon and Georgina playing the part of

0:53:270:53:27

time it is our team members Simon and Georgina playing the part of the

0:53:270:53:27

and Georgina playing the part of the flat

0:53:270:53:27

and Georgina playing the part of the flat hunters.

0:53:270:53:29

and Georgina playing the part of the flat hunters. They

0:53:290:53:29

and Georgina playing the part of the flat hunters. They should

0:53:290:53:29

and Georgina playing the part of the flat hunters. They should be

0:53:290:53:30

and Georgina playing the part of the flat hunters. They should be here

0:53:300:53:30

flat hunters. They should be here within

0:53:300:53:30

flat hunters. They should be here within a

0:53:300:53:30

flat hunters. They should be here within a few

0:53:300:53:30

flat hunters. They should be here within a few minutes

0:53:300:53:33

flat hunters. They should be here within a few minutes stop.

0:53:330:53:36

flat hunters. They should be here within a few minutes stop. And

0:53:360:53:36

flat hunters. They should be here within a few minutes stop. And here

0:53:360:53:36

within a few minutes stop. And here he

0:53:360:53:36

within a few minutes stop. And here he is.

0:53:360:53:39

within a few minutes stop. And here he is. Martin/?Mustafa

0:53:390:53:42

within a few minutes stop. And here he is. Martin/?Mustafa Shahnawaz.

0:53:420:53:46

he is. Martin/?Mustafa Shahnawaz. Once

0:53:460:53:46

he is. Martin/?Mustafa Shahnawaz. Once he

0:53:460:53:46

he is. Martin/?Mustafa Shahnawaz. Once he is

0:53:460:53:46

he is. Martin/?Mustafa Shahnawaz. Once he is inside,

0:53:460:53:47

he is. Martin/?Mustafa Shahnawaz. Once he is inside, we

0:53:470:53:47

he is. Martin/?Mustafa Shahnawaz. Once he is inside, we make

0:53:470:53:47

he is. Martin/?Mustafa Shahnawaz. Once he is inside, we make our

0:53:470:53:47

he is. Martin/?Mustafa Shahnawaz. Once he is inside, we make our move.

0:53:470:53:49

Once he is inside, we make our move. Georgina

0:53:490:53:49

Once he is inside, we make our move. Georgina lets

0:53:490:53:49

Once he is inside, we make our move. Georgina lets the

0:53:490:53:49

Once he is inside, we make our move. Georgina lets the rest

0:53:490:53:49

Once he is inside, we make our move. Georgina lets the rest of

0:53:490:53:50

Once he is inside, we make our move. Georgina lets the rest of us

0:53:500:53:50

Once he is inside, we make our move. Georgina lets the rest of us in.

0:53:500:53:55

Georgina lets the rest of us in. Write

0:53:550:53:56

Georgina lets the rest of us in. Write to

0:53:560:53:56

Georgina lets the rest of us in. Write to the

0:53:560:53:56

Georgina lets the rest of us in. Write to the top.

0:53:560:54:03

Georgina lets the rest of us in. Write to the top. Mustafa

0:54:030:54:03

Write to the top. Mustafa Shahnawaz,

0:54:030:54:04

Write to the top. Mustafa Shahnawaz, Matt

0:54:040:54:04

Write to the top. Mustafa Shahnawaz, Matt all

0:54:040:54:04

Write to the top. Mustafa Shahnawaz, Matt all right,

0:54:040:54:04

Write to the top. Mustafa Shahnawaz, Matt all right, BBC

0:54:040:54:04

Write to the top. Mustafa Shahnawaz, Matt all right, BBC Rogue

0:54:040:54:05

Shahnawaz, Matt all right, BBC Rogue Traders.

0:54:050:54:06

Shahnawaz, Matt all right, BBC Rogue Traders. It

0:54:060:54:06

Shahnawaz, Matt all right, BBC Rogue Traders. It is

0:54:060:54:06

Shahnawaz, Matt all right, BBC Rogue Traders. It is an

0:54:060:54:09

Shahnawaz, Matt all right, BBC Rogue Traders. It is an interesting

0:54:090:54:09

Traders. It is an interesting business

0:54:090:54:09

Traders. It is an interesting business that

0:54:090:54:10

Traders. It is an interesting business that you

0:54:100:54:10

Traders. It is an interesting business that you have

0:54:100:54:10

Traders. It is an interesting business that you have put

0:54:100:54:10

Traders. It is an interesting business that you have put together.

0:54:100:54:12

business that you have put together. This

0:54:120:54:12

business that you have put together. This is

0:54:120:54:12

business that you have put together. This is a

0:54:120:54:12

business that you have put together. This is a beautiful

0:54:120:54:13

business that you have put together. This is a beautiful view

0:54:130:54:13

business that you have put together. This is a beautiful view you

0:54:130:54:13

business that you have put together. This is a beautiful view you have

0:54:130:54:13

This is a beautiful view you have got.

0:54:130:54:15

This is a beautiful view you have got. Your

0:54:150:54:15

This is a beautiful view you have got. Your business

0:54:150:54:15

This is a beautiful view you have got. Your business model

0:54:150:54:16

This is a beautiful view you have got. Your business model is

0:54:160:54:16

This is a beautiful view you have got. Your business model is showing

0:54:160:54:16

got. Your business model is showing flats

0:54:160:54:16

got. Your business model is showing flats to

0:54:160:54:18

got. Your business model is showing flats to people

0:54:180:54:18

got. Your business model is showing flats to people and

0:54:180:54:18

got. Your business model is showing flats to people and taking

0:54:180:54:18

got. Your business model is showing flats to people and taking deposits

0:54:180:54:19

flats to people and taking deposits from

0:54:190:54:21

flats to people and taking deposits from them,

0:54:210:54:21

flats to people and taking deposits from them, sometimes

0:54:210:54:22

flats to people and taking deposits from them, sometimes thousands

0:54:220:54:22

flats to people and taking deposits from them, sometimes thousands of

0:54:220:54:22

from them, sometimes thousands of pounds,

0:54:220:54:23

from them, sometimes thousands of pounds, and

0:54:230:54:23

from them, sometimes thousands of pounds, and then

0:54:230:54:23

from them, sometimes thousands of pounds, and then not

0:54:230:54:23

from them, sometimes thousands of pounds, and then not handing

0:54:230:54:23

from them, sometimes thousands of pounds, and then not handing the

0:54:230:54:24

pounds, and then not handing the deposit

0:54:240:54:24

pounds, and then not handing the deposit back,

0:54:240:54:26

pounds, and then not handing the deposit back, or

0:54:260:54:26

pounds, and then not handing the deposit back, or taking

0:54:260:54:27

pounds, and then not handing the deposit back, or taking multiple

0:54:270:54:27

deposit back, or taking multiple deposits

0:54:270:54:27

deposit back, or taking multiple deposits from

0:54:270:54:27

deposit back, or taking multiple deposits from people

0:54:270:54:27

deposit back, or taking multiple deposits from people who

0:54:270:54:28

deposit back, or taking multiple deposits from people who have

0:54:280:54:28

deposit back, or taking multiple deposits from people who have been

0:54:280:54:28

deposits from people who have been given

0:54:280:54:29

deposits from people who have been given an

0:54:290:54:30

deposits from people who have been given an assurance

0:54:300:54:30

deposits from people who have been given an assurance that

0:54:300:54:31

deposits from people who have been given an assurance that they

0:54:310:54:31

deposits from people who have been given an assurance that they are

0:54:310:54:31

given an assurance that they are going

0:54:310:54:31

given an assurance that they are going to

0:54:310:54:32

given an assurance that they are going to receive

0:54:320:54:32

given an assurance that they are going to receive that

0:54:320:54:32

given an assurance that they are going to receive that flat,

0:54:320:54:34

given an assurance that they are going to receive that flat, and

0:54:340:54:34

given an assurance that they are going to receive that flat, and then

0:54:340:54:35

going to receive that flat, and then letting

0:54:350:54:35

going to receive that flat, and then letting one

0:54:350:54:35

going to receive that flat, and then letting one or

0:54:350:54:35

going to receive that flat, and then letting one or possibly

0:54:350:54:35

going to receive that flat, and then letting one or possibly both

0:54:350:54:36

going to receive that flat, and then letting one or possibly both of

0:54:360:54:36

letting one or possibly both of those

0:54:360:54:36

letting one or possibly both of those down.

0:54:360:54:37

letting one or possibly both of those down. That

0:54:370:54:37

letting one or possibly both of those down. That is

0:54:370:54:37

letting one or possibly both of those down. That is what

0:54:370:54:38

letting one or possibly both of those down. That is what we

0:54:380:54:38

letting one or possibly both of those down. That is what we have

0:54:380:54:38

those down. That is what we have witnessed

0:54:380:54:38

those down. That is what we have witnessed you

0:54:380:54:38

those down. That is what we have witnessed you doing.

0:54:380:54:40

those down. That is what we have witnessed you doing. Temp

0:54:400:54:40

those down. That is what we have witnessed you doing. Temp max

0:54:400:54:40

those down. That is what we have witnessed you doing. Temp max three,

0:54:400:54:42

witnessed you doing. Temp max three, are

0:54:420:54:42

witnessed you doing. Temp max three, are you

0:54:420:54:42

witnessed you doing. Temp max three, are you having

0:54:420:54:42

witnessed you doing. Temp max three, are you having a

0:54:420:54:42

witnessed you doing. Temp max three, are you having a moment?

0:54:420:54:46

witnessed you doing. Temp max three, are you having a moment? --

0:54:460:54:46

witnessed you doing. Temp max three, are you having a moment? -- Mustafa

0:54:460:54:48

are you having a moment? -- Mustafa Shahnawaz?

0:54:480:54:54

are you having a moment? -- Mustafa Shahnawaz? No,

0:54:540:54:54

are you having a moment? -- Mustafa Shahnawaz? No, he's

0:54:540:54:54

are you having a moment? -- Mustafa Shahnawaz? No, he's calling

0:54:540:54:54

are you having a moment? -- Mustafa Shahnawaz? No, he's calling the

0:54:540:54:54

Shahnawaz? No, he's calling the police.

0:54:540:54:58

Shahnawaz? No, he's calling the police. Why

0:54:580:54:58

Shahnawaz? No, he's calling the police. Why do

0:54:580:54:58

Shahnawaz? No, he's calling the police. Why do you

0:54:580:54:59

Shahnawaz? No, he's calling the police. Why do you not

0:54:590:54:59

Shahnawaz? No, he's calling the police. Why do you not want

0:54:590:54:59

Shahnawaz? No, he's calling the police. Why do you not want to

0:54:590:54:59

Shahnawaz? No, he's calling the police. Why do you not want to talk

0:54:590:54:59

police. Why do you not want to talk to

0:54:590:55:00

police. Why do you not want to talk to us?

0:55:000:55:01

police. Why do you not want to talk to us? You

0:55:010:55:01

police. Why do you not want to talk to us? You are

0:55:010:55:02

police. Why do you not want to talk to us? You are just

0:55:020:55:02

police. Why do you not want to talk to us? You are just an

0:55:020:55:02

police. Why do you not want to talk to us? You are just an upfront

0:55:020:55:03

to us? You are just an upfront businessman,

0:55:030:55:03

to us? You are just an upfront businessman, surely?

0:55:030:55:04

to us? You are just an upfront businessman, surely? Shall

0:55:040:55:04

to us? You are just an upfront businessman, surely? Shall we

0:55:040:55:04

to us? You are just an upfront businessman, surely? Shall we get

0:55:040:55:04

businessman, surely? Shall we get Lizzie?

0:55:040:55:07

businessman, surely? Shall we get Lizzie? She

0:55:070:55:07

businessman, surely? Shall we get Lizzie? She is

0:55:070:55:07

businessman, surely? Shall we get Lizzie? She is owed

0:55:070:55:08

businessman, surely? Shall we get Lizzie? She is owed more

0:55:080:55:08

businessman, surely? Shall we get Lizzie? She is owed more than

0:55:080:55:08

businessman, surely? Shall we get Lizzie? She is owed more than £2700.

0:55:080:55:10

Lizzie? She is owed more than £2700. But

0:55:100:55:10

Lizzie? She is owed more than £2700. But he

0:55:100:55:10

Lizzie? She is owed more than £2700. But he doesn't

0:55:100:55:11

Lizzie? She is owed more than £2700. But he doesn't want

0:55:110:55:11

Lizzie? She is owed more than £2700. But he doesn't want to

0:55:110:55:11

Lizzie? She is owed more than £2700. But he doesn't want to speak

0:55:110:55:11

Lizzie? She is owed more than £2700. But he doesn't want to speak to

0:55:110:55:12

Lizzie? She is owed more than £2700. But he doesn't want to speak to her,

0:55:120:55:12

But he doesn't want to speak to her, either.

0:55:120:55:13

But he doesn't want to speak to her, either. All

0:55:130:55:14

But he doesn't want to speak to her, either. All we're

0:55:140:55:14

But he doesn't want to speak to her, either. All we're seeing

0:55:140:55:14

But he doesn't want to speak to her, either. All we're seeing at

0:55:140:55:14

But he doesn't want to speak to her, either. All we're seeing at the

0:55:140:55:15

either. All we're seeing at the moment

0:55:150:55:15

either. All we're seeing at the moment is

0:55:150:55:15

either. All we're seeing at the moment is his

0:55:150:55:15

either. All we're seeing at the moment is his back,

0:55:150:55:16

either. All we're seeing at the moment is his back, which

0:55:160:55:17

either. All we're seeing at the moment is his back, which I'm

0:55:170:55:17

either. All we're seeing at the moment is his back, which I'm sure

0:55:170:55:17

moment is his back, which I'm sure you

0:55:170:55:19

moment is his back, which I'm sure you wish

0:55:190:55:19

moment is his back, which I'm sure you wish you

0:55:190:55:19

moment is his back, which I'm sure you wish you had

0:55:190:55:20

moment is his back, which I'm sure you wish you had quite

0:55:200:55:20

moment is his back, which I'm sure you wish you had quite a

0:55:200:55:20

moment is his back, which I'm sure you wish you had quite a long

0:55:200:55:20

moment is his back, which I'm sure you wish you had quite a long time

0:55:200:55:20

you wish you had quite a long time ago.

0:55:200:55:22

you wish you had quite a long time ago. Would

0:55:220:55:22

you wish you had quite a long time ago. Would you

0:55:220:55:22

you wish you had quite a long time ago. Would you like

0:55:220:55:23

you wish you had quite a long time ago. Would you like to

0:55:230:55:23

you wish you had quite a long time ago. Would you like to come

0:55:230:55:24

you wish you had quite a long time ago. Would you like to come into

0:55:240:55:24

you wish you had quite a long time ago. Would you like to come into a

0:55:240:55:24

ago. Would you like to come into a room

0:55:240:55:24

ago. Would you like to come into a room with

0:55:240:55:25

ago. Would you like to come into a room with more

0:55:250:55:25

ago. Would you like to come into a room with more space

0:55:250:55:25

ago. Would you like to come into a room with more space so

0:55:250:55:25

ago. Would you like to come into a room with more space so you

0:55:250:55:26

ago. Would you like to come into a room with more space so you can sit

0:55:260:55:26

room with more space so you can sit down

0:55:260:55:26

room with more space so you can sit down and

0:55:260:55:26

room with more space so you can sit down and chat?

0:55:260:55:29

room with more space so you can sit down and chat? He

0:55:290:55:29

room with more space so you can sit down and chat? He could

0:55:290:55:29

room with more space so you can sit down and chat? He could just

0:55:290:55:30

room with more space so you can sit down and chat? He could just sit

0:55:300:55:31

room with more space so you can sit here, asks

0:55:310:55:31

room with more space so you can sit here, asks questions.

0:55:310:55:35

All

0:55:450:55:45

All we

0:55:450:55:45

All we want

0:55:450:55:46

All we want back

0:55:460:55:46

All we want back is

0:55:460:55:47

All we want back is Lizzie's

0:55:470:55:47

All we want back is Lizzie's money.

0:55:470:55:47

All we want back is Lizzie's money. Do

0:55:470:55:47

All we want back is Lizzie's money. Do you

0:55:470:55:47

All we want back is Lizzie's money. Do you understand?

0:55:470:55:49

All we want back is Lizzie's money. Do you understand? Give

0:55:490:55:49

All we want back is Lizzie's money. Do you understand? Give Lizzie

0:55:490:55:49

All we want back is Lizzie's money. Do you understand? Give Lizzie her

0:55:490:55:50

Do you understand? Give Lizzie her money

0:55:500:55:50

Do you understand? Give Lizzie her money back.

0:55:500:55:53

Do you understand? Give Lizzie her money back. She

0:55:530:55:53

Do you understand? Give Lizzie her money back. She is

0:55:530:55:53

Do you understand? Give Lizzie her money back. She is right

0:55:530:55:54

Do you understand? Give Lizzie her money back. She is right here, luck

0:55:540:55:54

money back. She is right here, luck in

0:55:540:55:54

money back. She is right here, luck in the

0:55:540:55:54

money back. She is right here, luck in the face

0:55:540:55:55

money back. She is right here, luck in the face and

0:55:550:55:55

money back. She is right here, luck in the face and tell

0:55:550:55:55

money back. She is right here, luck in the face and tell her

0:55:550:55:55

money back. She is right here, luck in the face and tell her she

0:55:550:55:56

money back. She is right here, luck in the face and tell her she is

0:55:560:55:56

in the face and tell her she is getting

0:55:560:55:56

in the face and tell her she is getting her

0:55:560:55:57

in the face and tell her she is getting her money

0:55:570:55:57

in the face and tell her she is getting her money back.

0:55:570:55:57

in the face and tell her she is getting her money back. £2700.

0:55:570:56:00

in the face and tell her she is getting her money back. £2700. She

0:56:000:56:00

getting her money back. £2700. She has

0:56:000:56:01

getting her money back. £2700. She has been

0:56:010:56:01

getting her money back. £2700. She has been to

0:56:010:56:02

getting her money back. £2700. She has been to the

0:56:020:56:02

getting her money back. £2700. She has been to the office,

0:56:020:56:02

getting her money back. £2700. She has been to the office, and

0:56:020:56:02

getting her money back. £2700. She has been to the office, and you

0:56:020:56:02

has been to the office, and you wouldn't

0:56:020:56:03

has been to the office, and you wouldn't even

0:56:030:56:03

has been to the office, and you wouldn't even have

0:56:030:56:03

has been to the office, and you wouldn't even have the

0:56:030:56:03

has been to the office, and you wouldn't even have the guts

0:56:030:56:03

has been to the office, and you wouldn't even have the guts to

0:56:030:56:04

has been to the office, and you wouldn't even have the guts to admit

0:56:040:56:04

has been to the office, and you that you

0:56:040:56:04

has been to the office, and you that you were

0:56:040:56:05

has been to the office, and you that you were the

0:56:050:56:05

has been to the office, and you that you were the boss

0:56:050:56:05

has been to the office, and you that you were the boss of the

0:56:050:56:05

that you were the boss of the company.

0:56:050:56:06

that you were the boss of the company. You

0:56:060:56:06

that you were the boss of the company. You took

0:56:060:56:06

that you were the boss of the company. You took the

0:56:060:56:06

that you were the boss of the company. You took the money.

0:56:060:56:08

that you were the boss of the company. You took the money. Give

0:56:080:56:08

company. You took the money. Give her

0:56:080:56:08

company. You took the money. Give her money

0:56:080:56:08

company. You took the money. Give her money back.

0:56:080:56:10

And

0:56:200:56:20

And we

0:56:200:56:20

And we do.

0:56:200:56:23

And we do. We

0:56:230:56:23

And we do. We thought

0:56:230:56:23

And we do. We thought at

0:56:230:56:23

And we do. We thought at that

0:56:230:56:24

And we do. We thought at that point

0:56:240:56:24

And we do. We thought at that point it

0:56:240:56:24

And we do. We thought at that point it was

0:56:240:56:25

And we do. We thought at that point it was probably

0:56:250:56:25

And we do. We thought at that point it was probably best

0:56:250:56:25

And we do. We thought at that point it was probably best to

0:56:250:56:25

And we do. We thought at that point it was probably best to give

0:56:250:56:25

And we do. We thought at that point it was probably best to give him

0:56:250:56:26

it was probably best to give him some

0:56:260:56:26

it was probably best to give him some space.

0:56:260:56:27

it was probably best to give him some space. We

0:56:270:56:28

it was probably best to give him some space. We left

0:56:280:56:28

it was probably best to give him some space. We left him

0:56:280:56:28

it was probably best to give him some space. We left him up

0:56:280:56:28

it was probably best to give him some space. We left him up there

0:56:280:56:29

it was probably best to give him some space. We left him up there for

0:56:290:56:29

some space. We left him up there for half

0:56:290:56:29

some space. We left him up there for half an

0:56:290:56:29

some space. We left him up there for half an hour,

0:56:290:56:30

some space. We left him up there for half an hour, and

0:56:300:56:30

some space. We left him up there for half an hour, and then

0:56:300:56:30

some space. We left him up there for half an hour, and then tried

0:56:300:56:30

some space. We left him up there for half an hour, and then tried talking

0:56:300:56:30

half an hour, and then tried talking to

0:56:300:56:31

half an hour, and then tried talking to him

0:56:310:56:31

half an hour, and then tried talking to him one

0:56:310:56:31

half an hour, and then tried talking to him one last time.

0:56:310:56:32

half an hour, and then tried talking to him one last time. Nothing.

0:56:320:56:35

half an hour, and then tried talking to him one last time. Nothing. There

0:56:350:56:35

to him one last time. Nothing. There is

0:56:350:56:35

to him one last time. Nothing. There is a

0:56:350:56:36

to him one last time. Nothing. There is a lesson

0:56:360:56:36

to him one last time. Nothing. There is a lesson here.

0:56:360:56:37

to him one last time. Nothing. There is a lesson here. If

0:56:370:56:37

to him one last time. Nothing. There is a lesson here. If you

0:56:370:56:38

to him one last time. Nothing. There is a lesson here. If you happen

0:56:380:56:38

to him one last time. Nothing. There is a lesson here. If you happen to

0:56:380:56:39

is a lesson here. If you happen to be

0:56:390:56:39

is a lesson here. If you happen to be a

0:56:390:56:39

is a lesson here. If you happen to be a letting

0:56:390:56:39

is a lesson here. If you happen to be a letting agent,

0:56:390:56:39

is a lesson here. If you happen to be a letting agent, make

0:56:390:56:40

is a lesson here. If you happen to be a letting agent, make sure

0:56:400:56:40

is a lesson here. If you happen to be a letting agent, make sure you

0:56:400:56:40

be a letting agent, make sure you are

0:56:400:56:40

be a letting agent, make sure you are playing

0:56:400:56:40

be a letting agent, make sure you are playing by

0:56:400:56:41

be a letting agent, make sure you are playing by the

0:56:410:56:41

be a letting agent, make sure you are playing by the book

0:56:410:56:41

be a letting agent, make sure you are playing by the book is,

0:56:410:56:41

be a letting agent, make sure you are playing by the book is, by

0:56:410:56:42

are playing by the book is, by the rules.

0:56:420:56:44

are playing by the book is, by the rules. Otherwise

0:56:440:56:44

are playing by the book is, by the rules. Otherwise you

0:56:440:56:45

are playing by the book is, by the rules. Otherwise you could

0:56:450:56:45

are playing by the book is, by the rules. Otherwise you could be

0:56:450:56:45

rules. Otherwise you could be spending

0:56:450:56:45

rules. Otherwise you could be spending rather

0:56:450:56:46

rules. Otherwise you could be spending rather uncomfortable

0:56:460:56:46

spending rather uncomfortable afternoon

0:56:460:56:46

spending rather uncomfortable afternoon in

0:56:460:56:46

spending rather uncomfortable afternoon in one

0:56:460:56:46

spending rather uncomfortable afternoon in one of

0:56:460:56:47

spending rather uncomfortable afternoon in one of own

0:56:470:56:47

spending rather uncomfortable afternoon in one of own properties.

0:56:470:56:50

afternoon in one of own properties. Since

0:56:500:56:51

afternoon in one of own properties. Since we

0:56:510:56:51

afternoon in one of own properties. Since we left

0:56:510:56:51

afternoon in one of own properties. Since we left him

0:56:510:56:51

afternoon in one of own properties. Since we left him alone

0:56:510:56:51

afternoon in one of own properties. Since we left him alone behind

0:56:510:56:52

afternoon in one of own properties. Since we left him alone behind the

0:56:520:56:52

Since we left him alone behind the satellite

0:56:520:56:52

Since we left him alone behind the satellite dish,

0:56:520:56:53

Since we left him alone behind the satellite dish, we

0:56:530:56:53

Since we left him alone behind the satellite dish, we have

0:56:530:56:53

Since we left him alone behind the satellite dish, we have made

0:56:530:56:53

satellite dish, we have made numerous

0:56:530:56:54

satellite dish, we have made numerous attempts

0:56:540:56:54

satellite dish, we have made numerous attempts to contact

0:56:540:56:54

satellite dish, we have made numerous attempts to contact him,

0:56:540:56:55

numerous attempts to contact him, and

0:56:550:56:56

numerous attempts to contact him, and Adam,

0:56:560:56:56

numerous attempts to contact him, and Adam, but

0:56:560:56:56

numerous attempts to contact him, and Adam, but no

0:56:560:56:56

numerous attempts to contact him, and Adam, but no joy.

0:56:560:56:59

numerous attempts to contact him, and Adam, but no joy. And

0:56:590:56:59

numerous attempts to contact him, and Adam, but no joy. And Grattan

0:56:590:57:00

and Adam, but no joy. And Grattan Estates

0:57:000:57:00

and Adam, but no joy. And Grattan Estates office,

0:57:000:57:00

and Adam, but no joy. And Grattan Estates office, this

0:57:000:57:00

and Adam, but no joy. And Grattan Estates office, this morning

0:57:000:57:00

and Adam, but no joy. And Grattan Estates office, this morning it

0:57:000:57:01

and Adam, but no joy. And Grattan Estates office, this morning it look

0:57:010:57:01

Estates office, this morning it look like

0:57:010:57:01

Estates office, this morning it look like this.

0:57:010:57:03

Estates office, this morning it look like this. Locked,

0:57:030:57:03

Estates office, this morning it look like this. Locked, shut,

0:57:030:57:04

Estates office, this morning it look like this. Locked, shut, with

0:57:040:57:04

Estates office, this morning it look like this. Locked, shut, with the

0:57:040:57:04

like this. Locked, shut, with the lights

0:57:040:57:04

like this. Locked, shut, with the lights off.

0:57:040:57:05

like this. Locked, shut, with the lights off. If

0:57:050:57:06

like this. Locked, shut, with the lights off. If they

0:57:060:57:07

like this. Locked, shut, with the lights off. If they have

0:57:070:57:07

like this. Locked, shut, with the lights off. If they have set

0:57:070:57:07

like this. Locked, shut, with the lights off. If they have set up

0:57:070:57:07

lights off. If they have set up elsewhere,

0:57:070:57:07

lights off. If they have set up elsewhere, please

0:57:070:57:07

lights off. If they have set up elsewhere, please let

0:57:070:57:08

lights off. If they have set up elsewhere, please let us

0:57:080:57:08

lights off. If they have set up elsewhere, please let us know.

0:57:080:57:09

lights off. If they have set up elsewhere, please let us know. Until

0:57:090:57:09

elsewhere, please let us know. Until then,

0:57:090:57:11

elsewhere, please let us know. Until then, Mustafa

0:57:110:57:14

elsewhere, please let us know. Until then, Mustafa Shahnawaz

0:57:140:57:15

elsewhere, please let us know. Until then, Mustafa Shahnawaz and

0:57:150:57:15

elsewhere, please let us know. Until then, Mustafa Shahnawaz and his

0:57:150:57:15

then, Mustafa Shahnawaz and his sidekick

0:57:150:57:15

then, Mustafa Shahnawaz and his sidekick Adam

0:57:150:57:15

then, Mustafa Shahnawaz and his sidekick Adam become

0:57:150:57:16

then, Mustafa Shahnawaz and his sidekick Adam become our

0:57:160:57:16

then, Mustafa Shahnawaz and his sidekick Adam become our first

0:57:160:57:16

then, Mustafa Shahnawaz and his sidekick Adam become our first two

0:57:160:57:16

sidekick Adam become our first two phases.

0:57:160:57:19

phases. We

0:57:190:57:20

phases. We have

0:57:200:57:20

phases. We have had

0:57:200:57:20

phases. We have had many

0:57:200:57:20

phases. We have had many texts

0:57:200:57:21

phases. We have had many texts and

0:57:210:57:21

phases. We have had many texts and tweets

0:57:210:57:22

phases. We have had many texts and tweets on

0:57:220:57:22

We have had many texts and tweets on EE,

0:57:220:57:22

We have had many texts and tweets on EE, all

0:57:220:57:23

We have had many texts and tweets on EE, all saying

0:57:230:57:23

We have had many texts and tweets on EE, all saying that

0:57:230:57:23

We have had many texts and tweets on EE, all saying that they

0:57:230:57:23

We have had many texts and tweets on EE, all saying that they are

0:57:230:57:23

EE, all saying that they are struggling

0:57:230:57:24

EE, all saying that they are struggling for

0:57:240:57:24

EE, all saying that they are struggling for a

0:57:240:57:24

EE, all saying that they are struggling for a signal.

0:57:240:57:26

EE, all saying that they are struggling for a signal. Amy

0:57:260:57:27

EE, all saying that they are struggling for a signal. Amy says

0:57:270:57:27

struggling for a signal. Amy says she

0:57:270:57:27

struggling for a signal. Amy says she can't

0:57:270:57:27

struggling for a signal. Amy says she can't make

0:57:270:57:28

struggling for a signal. Amy says she can't make calls,

0:57:280:57:28

struggling for a signal. Amy says she can't make calls, she

0:57:280:57:29

struggling for a signal. Amy says she can't make calls, she is

0:57:290:57:29

struggling for a signal. Amy says she can't make calls, she is eight

0:57:290:57:29

she can't make calls, she is eight months

0:57:290:57:29

she can't make calls, she is eight months pregnant and

0:57:290:57:30

she can't make calls, she is eight months pregnant and is

0:57:300:57:30

she can't make calls, she is eight months pregnant and is relying

0:57:300:57:30

she can't make calls, she is eight months pregnant and is relying on

0:57:300:57:30

months pregnant and is relying on good

0:57:300:57:30

months pregnant and is relying on good service

0:57:300:57:31

months pregnant and is relying on good service more

0:57:310:57:31

months pregnant and is relying on good service more than

0:57:310:57:31

months pregnant and is relying on good service more than ever.

0:57:310:57:33

good service more than ever. We

0:57:330:57:33

good service more than ever. We want

0:57:330:57:34

good service more than ever. We want to

0:57:340:57:34

good service more than ever. We want to hear

0:57:340:57:34

good service more than ever. We want to hear your

0:57:340:57:35

good service more than ever. We want to hear your questions

0:57:350:57:35

good service more than ever. We want to hear your questions on

0:57:350:57:36

good service more than ever. gas and

0:57:360:57:36

good service more than ever. gas and electricity

0:57:360:57:36

good service more than ever. gas and electricity pricing

0:57:360:57:36

good service more than ever. gas and electricity pricing for

0:57:360:57:37

good service more than ever. gas and electricity pricing for the

0:57:370:57:37

gas and electricity pricing for the senior

0:57:370:57:37

gas and electricity pricing for the senior management

0:57:370:57:38

gas and electricity pricing for the senior management of

0:57:380:57:38

gas and electricity pricing for the senior management of those

0:57:380:57:38

gas and electricity pricing for the senior management of those big

0:57:380:57:38

gas and electricity pricing for the senior management of those big six

0:57:380:57:38

senior management of those big six energy

0:57:380:57:39

senior management of those big six energy companies.

0:57:390:57:40

senior management of those big six energy companies. E-mail

0:57:400:57:40

senior management of those big six energy companies. E-mail the

0:57:400:57:41

senior management of those big six energy companies. E-mail the name,

0:57:410:57:41

energy companies. E-mail the name, and

0:57:410:57:41

energy companies. E-mail the name, and remember

0:57:410:57:42

energy companies. E-mail the name, and remember to

0:57:420:57:42

energy companies. E-mail the name, and remember to put

0:57:420:57:42

energy companies. E-mail the name, and remember to put WD

0:57:420:57:43

energy companies. E-mail the name, and remember to put WD energy

0:57:430:57:44

and remember to put WD energy question

0:57:440:57:44

and remember to put WD energy question in

0:57:440:57:44

and remember to put WD energy question in the

0:57:440:57:45

and remember to put WD energy question in the subject

0:57:450:57:45

and remember to put WD energy question in the subject box.

0:57:450:57:47

Coming

0:57:510:57:52

Coming up

0:57:520:57:52

Coming up next

0:57:520:57:52

Coming up next week:

0:57:520:57:55

Coming up next week: The

0:57:550:57:55

Coming up next week: The BMW

0:57:550:57:55

Coming up next week: The BMW mini

0:57:550:57:56

Coming up next week: The BMW mini that

0:57:560:57:56

Coming up next week: The BMW mini that actor

0:57:560:57:56

Coming up next week: The BMW mini that actor Richard

0:57:560:57:57

Coming up next week: The BMW mini that actor Richard E

0:57:570:57:57

Coming up next week: The BMW mini that actor Richard E Grant

0:57:570:57:57

Coming up next week: The BMW mini that actor Richard E Grant says

0:57:570:57:57

Coming up next week: The BMW mini that actor Richard E Grant says put

0:57:570:57:57

that actor Richard E Grant says put his

0:57:570:57:58

that actor Richard E Grant says put his daughter's

0:57:580:57:58

that actor Richard E Grant says put his daughter's life

0:57:580:57:58

that actor Richard E Grant says put his daughter's life in

0:57:580:57:58

that actor Richard E Grant says put his daughter's life in danger.

0:57:580:58:01

his daughter's life in danger. When she

0:58:010:58:01

his daughter's life in danger. When she called

0:58:010:58:02

his daughter's life in danger. When she called me,

0:58:020:58:02

his daughter's life in danger. When she called me, I

0:58:020:58:02

his daughter's life in danger. When she called me, I felt

0:58:020:58:02

his daughter's life in danger. When she called me, I felt as

0:58:020:58:03

his daughter's life in danger. When she called me, I felt as if

0:58:030:58:03

his daughter's life in danger. When she called me, I felt as if I

0:58:030:58:03

his daughter's life in danger. When she called me, I felt as if I had

0:58:030:58:03

she called me, I felt as if I had been

0:58:030:58:03

she called me, I felt as if I had been punched

0:58:030:58:04

she called me, I felt as if I had been punched in

0:58:040:58:04

she called me, I felt as if I had been punched in the

0:58:040:58:04

she called me, I felt as if I had been punched in the heart.

0:58:040:58:06

she called me, I felt as if I had been punched in the heart. It

0:58:060:58:06

she called me, I felt as if I had been punched in the heart. It is

0:58:060:58:07

been punched in the heart. It is every

0:58:070:58:07

been punched in the heart. It is every parent's

0:58:070:58:07

been punched in the heart. It is every parent's worst

0:58:070:58:07

been punched in the heart. It is every parent's worst nightmare.

0:58:070:58:09

been punched in the heart. It is every parent's worst nightmare. And

0:58:090:58:09

every parent's worst nightmare. And the

0:58:090:58:09

every parent's worst nightmare. And the Thomas

0:58:090:58:10

every parent's worst nightmare. And the Thomas Cook

0:58:100:58:10

every parent's worst nightmare. And the Thomas Cook holiday

0:58:100:58:10

every parent's worst nightmare. And the Thomas Cook holiday to

0:58:100:58:11

every parent's worst nightmare. And the Thomas Cook holiday to Portugal

0:58:110:58:11

the Thomas Cook holiday to Portugal where

0:58:110:58:11

the Thomas Cook holiday to Portugal where they

0:58:110:58:11

the Thomas Cook holiday to Portugal where they make

0:58:110:58:11

the Thomas Cook holiday to Portugal where they make you

0:58:110:58:12

the Thomas Cook holiday to Portugal where they make you stay

0:58:120:58:12

the Thomas Cook holiday to Portugal where they make you stay in

0:58:120:58:12

the Thomas Cook holiday to Portugal where they make you stay in Spain.

0:58:120:58:13

the Thomas Cook holiday to Portugal That is

0:58:130:58:13

the Thomas Cook holiday to Portugal That is next

0:58:130:58:14

the Thomas Cook holiday to Portugal That is next Wednesday

0:58:140:58:14

the Thomas Cook holiday to Portugal That is next Wednesday at

0:58:140:58:14

the Thomas Cook holiday to Portugal That is next Wednesday at eight.

0:58:140:58:14

That is next Wednesday at eight. Good

0:58:140:58:14

That is next Wednesday at eight. Good night.

0:58:140:58:16

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