Browse content similar to Episode 1. Check below for episodes and series from the same categories and more!
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EE's | 0:00:12 | 0:00:12 | |
EE's Super | 0:00:12 | 0:00:13 | |
EE's Super fast | 0:00:13 | 0:00:13 | |
EE's Super fast internet. | 0:00:13 | 0:00:13 | |
EE's Super fast internet. Shame | 0:00:13 | 0:00:14 | |
EE's Super fast internet. Shame about | 0:00:14 | 0:00:14 | |
EE's Super fast internet. Shame about the | 0:00:14 | 0:00:15 | |
EE's Super fast internet. Shame about the phone | 0:00:15 | 0:00:15 | |
EE's Super fast internet. Shame about the phone calls. | 0:00:15 | 0:00:16 | |
EE's Super fast internet. Shame about the phone calls. NPower | 0:00:16 | 0:00:16 | |
about the phone calls. NPower illegally | 0:00:16 | 0:00:17 | |
about the phone calls. NPower illegally breaking | 0:00:17 | 0:00:17 | |
about the phone calls. NPower illegally breaking into | 0:00:17 | 0:00:18 | |
about the phone calls. NPower illegally breaking into people's | 0:00:18 | 0:00:19 | |
illegally breaking into people's homes. | 0:00:19 | 0:00:20 | |
illegally breaking into people's homes. Plus | 0:00:20 | 0:00:21 | |
illegally breaking into people's homes. Plus cash's. | 0:00:21 | 0:00:23 | |
illegally breaking into people's homes. Plus cash's. Chessington | 0:00:23 | 0:00:23 | |
homes. Plus cash's. Chessington World | 0:00:23 | 0:00:24 | |
homes. Plus cash's. Chessington World of | 0:00:24 | 0:00:24 | |
homes. Plus cash's. Chessington World of Adventures. | 0:00:24 | 0:00:25 | |
homes. Plus cash's. Chessington World of Adventures. And | 0:00:25 | 0:00:25 | |
homes. Plus cash's. Chessington World of Adventures. And the | 0:00:25 | 0:00:26 | |
World of Adventures. And the cosmetics | 0:00:26 | 0:00:26 | |
World of Adventures. And the cosmetics that | 0:00:26 | 0:00:26 | |
World of Adventures. And the cosmetics that can | 0:00:26 | 0:00:27 | |
World of Adventures. And the cosmetics that can do | 0:00:27 | 0:00:27 | |
World of Adventures. And the cosmetics that can do this | 0:00:27 | 0:00:27 | |
World of Adventures. And the cosmetics that can do this to | 0:00:27 | 0:00:27 | |
World of Adventures. And the cosmetics that can do this to your | 0:00:27 | 0:00:28 | |
cosmetics that can do this to your skin. | 0:00:28 | 0:00:29 | |
cosmetics that can do this to your skin. Watchdog | 0:00:29 | 0:00:29 | |
cosmetics that can do this to your skin. Watchdog is | 0:00:29 | 0:00:29 | |
cosmetics that can do this to your skin. Watchdog is back, | 0:00:29 | 0:00:31 | |
cosmetics that can do this to your skin. Watchdog is back, the | 0:00:31 | 0:00:31 | |
cosmetics that can do this to your skin. Watchdog is back, the program | 0:00:31 | 0:00:31 | |
skin. Watchdog is back, the program you | 0:00:31 | 0:00:31 | |
skin. Watchdog is back, the program you cannot | 0:00:31 | 0:00:32 | |
skin. Watchdog is back, the program you cannot afford | 0:00:32 | 0:00:32 | |
skin. Watchdog is back, the program you cannot afford to | 0:00:32 | 0:00:32 | |
skin. Watchdog is back, the program you cannot afford to miss. | 0:00:32 | 0:00:34 | |
Hello. | 0:00:50 | 0:00:51 | |
Hello. Good | 0:00:51 | 0:00:51 | |
Hello. Good evening. | 0:00:51 | 0:00:52 | |
Hello. Good evening. Welcome. | 0:00:52 | 0:00:53 | |
Hello. Good evening. Welcome. We | 0:00:53 | 0:00:54 | |
Hello. Good evening. Welcome. We are | 0:00:54 | 0:00:54 | |
Hello. Good evening. Welcome. We are live | 0:00:54 | 0:00:54 | |
Hello. Good evening. Welcome. We are live as | 0:00:54 | 0:00:55 | |
Hello. Good evening. Welcome. We are live as usual | 0:00:55 | 0:00:55 | |
Hello. Good evening. Welcome. We are live as usual for | 0:00:55 | 0:00:55 | |
Hello. Good evening. Welcome. We are live as usual for the | 0:00:55 | 0:00:55 | |
Hello. Good evening. Welcome. We are live as usual for the next | 0:00:55 | 0:00:56 | |
Hello. Good evening. Welcome. We are live as usual for the next 60 | 0:00:56 | 0:00:56 | |
are live as usual for the next 60 minutes. | 0:00:56 | 0:00:57 | |
are live as usual for the next 60 minutes. Tonight, | 0:00:57 | 0:00:58 | |
are live as usual for the next 60 minutes. Tonight, Piz | 0:00:58 | 0:00:59 | |
are live as usual for the next 60 minutes. Tonight, Piz Buin | 0:00:59 | 0:00:59 | |
are live as usual for the next 60 minutes. Tonight, Piz Buin sun | 0:00:59 | 0:01:00 | |
minutes. Tonight, Piz Buin sun cream | 0:01:00 | 0:01:00 | |
minutes. Tonight, Piz Buin sun cream and | 0:01:00 | 0:01:00 | |
minutes. Tonight, Piz Buin sun cream and other | 0:01:00 | 0:01:00 | |
minutes. Tonight, Piz Buin sun cream and other cosmetics, | 0:01:00 | 0:01:01 | |
minutes. Tonight, Piz Buin sun cream and other cosmetics, the | 0:01:01 | 0:01:02 | |
cream and other cosmetics, the ingredient | 0:01:02 | 0:01:02 | |
cream and other cosmetics, the ingredient causing | 0:01:02 | 0:01:03 | |
cream and other cosmetics, the ingredient causing allergic | 0:01:03 | 0:01:04 | |
ingredient causing allergic reactions | 0:01:04 | 0:01:04 | |
ingredient causing allergic reactions on | 0:01:04 | 0:01:05 | |
ingredient causing allergic reactions on an | 0:01:05 | 0:01:05 | |
ingredient causing allergic reactions on an unprecedented | 0:01:05 | 0:01:05 | |
ingredient causing allergic reactions on an unprecedented scale. | 0:01:05 | 0:01:07 | |
reactions on an unprecedented scale. Nobody | 0:01:07 | 0:01:07 | |
reactions on an unprecedented scale. Nobody has | 0:01:07 | 0:01:08 | |
reactions on an unprecedented scale. Nobody has ever | 0:01:08 | 0:01:08 | |
reactions on an unprecedented scale. Nobody has ever as | 0:01:08 | 0:01:08 | |
reactions on an unprecedented scale. Nobody has ever as far | 0:01:08 | 0:01:09 | |
reactions on an unprecedented scale. Nobody has ever as far as | 0:01:09 | 0:01:09 | |
reactions on an unprecedented scale. Nobody has ever as far as I | 0:01:09 | 0:01:09 | |
reactions on an unprecedented scale. Nobody has ever as far as I am | 0:01:09 | 0:01:10 | |
Nobody has ever as far as I am aware | 0:01:10 | 0:01:10 | |
Nobody has ever as far as I am aware seen | 0:01:10 | 0:01:10 | |
Nobody has ever as far as I am aware seen something | 0:01:10 | 0:01:11 | |
Nobody has ever as far as I am aware seen something similar | 0:01:11 | 0:01:11 | |
Nobody has ever as far as I am aware seen something similar to | 0:01:11 | 0:01:11 | |
aware seen something similar to this | 0:01:11 | 0:01:12 | |
aware seen something similar to this a | 0:01:12 | 0:01:12 | |
aware seen something similar to this a catering, | 0:01:12 | 0:01:12 | |
aware seen something similar to this a catering, in | 0:01:12 | 0:01:14 | |
aware seen something similar to this a catering, in Europe | 0:01:14 | 0:01:14 | |
aware seen something similar to this a catering, in Europe or | 0:01:14 | 0:01:14 | |
this a catering, in Europe or anywhere | 0:01:14 | 0:01:14 | |
this a catering, in Europe or anywhere else. | 0:01:14 | 0:01:15 | |
this a catering, in Europe or anywhere else. -- | 0:01:15 | 0:01:15 | |
this a catering, in Europe or anywhere else. -- occurring. | 0:01:15 | 0:01:17 | |
this a catering, in Europe or anywhere else. -- occurring. Kevin | 0:01:17 | 0:01:17 | |
anywhere else. -- occurring. Kevin Bacon | 0:01:17 | 0:01:17 | |
anywhere else. -- occurring. Kevin Bacon is | 0:01:17 | 0:01:19 | |
anywhere else. -- occurring. Kevin Bacon is happy | 0:01:19 | 0:01:19 | |
anywhere else. -- occurring. Kevin Bacon is happy with | 0:01:19 | 0:01:19 | |
anywhere else. -- occurring. Kevin Bacon is happy with his | 0:01:19 | 0:01:19 | |
anywhere else. -- occurring. Kevin Bacon is happy with his fast | 0:01:19 | 0:01:21 | |
anywhere else. -- occurring. Kevin Bacon is happy with his fast EE | 0:01:21 | 0:01:22 | |
Bacon is happy with his fast EE internet | 0:01:22 | 0:01:22 | |
Bacon is happy with his fast EE internet speeds. | 0:01:22 | 0:01:22 | |
Bacon is happy with his fast EE internet speeds. Has | 0:01:22 | 0:01:23 | |
Bacon is happy with his fast EE internet speeds. Has he | 0:01:23 | 0:01:24 | |
Bacon is happy with his fast EE internet speeds. Has he tried | 0:01:24 | 0:01:24 | |
internet speeds. Has he tried making | 0:01:24 | 0:01:24 | |
internet speeds. Has he tried making a | 0:01:24 | 0:01:24 | |
internet speeds. Has he tried making a phone | 0:01:24 | 0:01:25 | |
internet speeds. Has he tried making a phone call? | 0:01:25 | 0:01:25 | |
internet speeds. Has he tried making a phone call? Plus | 0:01:25 | 0:01:25 | |
internet speeds. Has he tried making a phone call? Plus NPower, | 0:01:25 | 0:01:27 | |
making a phone call? Plus NPower, getting | 0:01:27 | 0:01:27 | |
making a phone call? Plus NPower, getting bills | 0:01:27 | 0:01:28 | |
making a phone call? Plus NPower, getting bills from, | 0:01:28 | 0:01:28 | |
making a phone call? Plus NPower, getting bills from, billion | 0:01:28 | 0:01:29 | |
getting bills from, billion customers | 0:01:29 | 0:01:29 | |
getting bills from, billion customers and | 0:01:29 | 0:01:29 | |
getting bills from, billion customers and breaking | 0:01:29 | 0:01:29 | |
getting bills from, billion customers and breaking into | 0:01:29 | 0:01:30 | |
getting bills from, billion customers and breaking into their | 0:01:30 | 0:01:30 | |
customers and breaking into their homes. | 0:01:30 | 0:01:32 | |
customers and breaking into their homes. And | 0:01:32 | 0:01:32 | |
customers and breaking into their homes. And put | 0:01:32 | 0:01:32 | |
customers and breaking into their homes. And put online | 0:01:32 | 0:01:32 | |
customers and breaking into their homes. And put online for | 0:01:32 | 0:01:33 | |
homes. And put online for Chessington | 0:01:33 | 0:01:34 | |
homes. And put online for Chessington World | 0:01:34 | 0:01:34 | |
homes. And put online for Chessington World of | 0:01:34 | 0:01:34 | |
homes. And put online for Chessington World of Adventures. | 0:01:34 | 0:01:35 | |
Chessington World of Adventures. You | 0:01:35 | 0:01:36 | |
Chessington World of Adventures. You will | 0:01:36 | 0:01:36 | |
Chessington World of Adventures. You will find | 0:01:36 | 0:01:36 | |
Chessington World of Adventures. You will find different | 0:01:36 | 0:01:37 | |
Chessington World of Adventures. You will find different prices | 0:01:37 | 0:01:38 | |
You will find different prices depending | 0:01:38 | 0:01:38 | |
You will find different prices depending on | 0:01:38 | 0:01:38 | |
You will find different prices depending on who | 0:01:38 | 0:01:38 | |
You will find different prices depending on who you | 0:01:38 | 0:01:38 | |
You will find different prices depending on who you are. | 0:01:38 | 0:01:39 | |
You will find different prices depending on who you are. I | 0:01:39 | 0:01:39 | |
You will find different prices depending on who you are. I cannot | 0:01:39 | 0:01:40 | |
depending on who you are. I cannot offer | 0:01:40 | 0:01:40 | |
depending on who you are. I cannot offer you | 0:01:40 | 0:01:40 | |
depending on who you are. I cannot offer you a | 0:01:40 | 0:01:41 | |
depending on who you are. I cannot offer you a fun | 0:01:41 | 0:01:41 | |
depending on who you are. I cannot offer you a fun day | 0:01:41 | 0:01:42 | |
depending on who you are. I cannot offer you a fun day out. | 0:01:42 | 0:01:42 | |
depending on who you are. I cannot offer you a fun day out. I | 0:01:42 | 0:01:42 | |
depending on who you are. I cannot offer you a fun day out. I can | 0:01:42 | 0:01:44 | |
offer you a fun day out. I can offer | 0:01:44 | 0:01:44 | |
offer you a fun day out. I can offer you | 0:01:44 | 0:01:44 | |
offer you a fun day out. I can offer you theatre. | 0:01:44 | 0:01:46 | |
offer you a fun day out. I can offer you theatre. All | 0:01:46 | 0:01:46 | |
offer you a fun day out. I can offer you theatre. All great | 0:01:46 | 0:01:46 | |
offer you theatre. All great players | 0:01:46 | 0:01:47 | |
offer you theatre. All great players have | 0:01:47 | 0:01:47 | |
offer you theatre. All great players have a | 0:01:47 | 0:01:47 | |
offer you theatre. All great players have a balcony | 0:01:47 | 0:01:47 | |
offer you theatre. All great players have a balcony scene. | 0:01:47 | 0:01:49 | |
players have a balcony scene. Tonight | 0:01:49 | 0:01:49 | |
players have a balcony scene. Tonight is | 0:01:49 | 0:01:49 | |
players have a balcony scene. Tonight is no | 0:01:49 | 0:01:49 | |
players have a balcony scene. Tonight is no different. | 0:01:49 | 0:01:50 | |
players have a balcony scene. Tonight is no different. Rogueo, | 0:01:50 | 0:01:50 | |
Tonight is no different. Rogueo, rogueo, | 0:01:50 | 0:01:50 | |
Tonight is no different. Rogueo, rogueo, wherefore | 0:01:50 | 0:01:50 | |
Tonight is no different. Rogueo, rogueo, wherefore art | 0:01:50 | 0:01:51 | |
Tonight is no different. Rogueo, rogueo, wherefore art thou, | 0:01:51 | 0:01:51 | |
Tonight is no different. Rogueo, rogueo, wherefore art thou, rogueo? | 0:01:51 | 0:01:53 | |
rogueo, wherefore art thou, rogueo? If | 0:01:53 | 0:01:54 | |
rogueo, wherefore art thou, rogueo? If something | 0:01:54 | 0:01:54 | |
rogueo, wherefore art thou, rogueo? If something happens | 0:01:54 | 0:01:54 | |
rogueo, wherefore art thou, rogueo? If something happens to | 0:01:54 | 0:01:55 | |
rogueo, wherefore art thou, rogueo? If something happens to me | 0:01:55 | 0:01:55 | |
rogueo, wherefore art thou, rogueo? If something happens to me now... | 0:01:55 | 0:01:57 | |
If something happens to me now... You | 0:01:57 | 0:01:58 | |
If something happens to me now... You know | 0:01:58 | 0:01:58 | |
If something happens to me now... You know that? | 0:01:58 | 0:01:59 | |
If something happens to me now... You know that? Get | 0:01:59 | 0:01:59 | |
If something happens to me now... You know that? Get out! | 0:01:59 | 0:01:59 | |
If something happens to me now... You know that? Get out! Just | 0:01:59 | 0:02:00 | |
If something happens to me now... You know that? Get out! Just go! | 0:02:00 | 0:02:05 | |
You know that? Get out! Just go! Mustafa | 0:02:05 | 0:02:06 | |
You know that? Get out! Just go! Mustafa Shahnawaz, | 0:02:06 | 0:02:07 | |
You know that? Get out! Just go! Mustafa Shahnawaz, boss | 0:02:07 | 0:02:07 | |
You know that? Get out! Just go! Mustafa Shahnawaz, boss of | 0:02:07 | 0:02:07 | |
You know that? Get out! Just go! Mustafa Shahnawaz, boss of Grattan | 0:02:07 | 0:02:08 | |
Mustafa Shahnawaz, boss of Grattan Estates, | 0:02:08 | 0:02:08 | |
Mustafa Shahnawaz, boss of Grattan Estates, which | 0:02:08 | 0:02:09 | |
Mustafa Shahnawaz, boss of Grattan Estates, which takes | 0:02:09 | 0:02:09 | |
Mustafa Shahnawaz, boss of Grattan Estates, which takes money | 0:02:09 | 0:02:09 | |
Mustafa Shahnawaz, boss of Grattan Estates, which takes money from | 0:02:09 | 0:02:10 | |
Estates, which takes money from would-be | 0:02:10 | 0:02:10 | |
Estates, which takes money from would-be tenants | 0:02:10 | 0:02:11 | |
Estates, which takes money from would-be tenants and | 0:02:11 | 0:02:11 | |
Estates, which takes money from would-be tenants and keeps | 0:02:11 | 0:02:12 | |
Estates, which takes money from would-be tenants and keeps it | 0:02:12 | 0:02:12 | |
would-be tenants and keeps it without | 0:02:12 | 0:02:12 | |
would-be tenants and keeps it without giving | 0:02:12 | 0:02:13 | |
would-be tenants and keeps it without giving them | 0:02:13 | 0:02:13 | |
would-be tenants and keeps it without giving them a | 0:02:13 | 0:02:13 | |
would-be tenants and keeps it without giving them a roof | 0:02:13 | 0:02:13 | |
would-be tenants and keeps it without giving them a roof over | 0:02:13 | 0:02:13 | |
without giving them a roof over their | 0:02:13 | 0:02:14 | |
without giving them a roof over their head. | 0:02:14 | 0:02:14 | |
without giving them a roof over their head. Witness | 0:02:14 | 0:02:15 | |
without giving them a roof over their head. Witness a | 0:02:15 | 0:02:16 | |
without giving them a roof over their head. Witness a man | 0:02:16 | 0:02:16 | |
without giving them a roof over their head. Witness a man on | 0:02:16 | 0:02:16 | |
without giving them a roof over their head. Witness a man on the | 0:02:16 | 0:02:16 | |
their head. Witness a man on the edge | 0:02:16 | 0:02:16 | |
their head. Witness a man on the edge later. | 0:02:16 | 0:02:17 | |
their head. Witness a man on the edge later. First, | 0:02:17 | 0:02:21 | |
their head. Witness a man on the edge later. First, EE's | 0:02:21 | 0:02:21 | |
their head. Witness a man on the edge later. First, EE's 4G | 0:02:21 | 0:02:21 | |
their head. Witness a man on the edge later. First, EE's 4G mobile | 0:02:21 | 0:02:21 | |
edge later. First, EE's 4G mobile network | 0:02:21 | 0:02:23 | |
edge later. First, EE's 4G mobile network delivers | 0:02:23 | 0:02:24 | |
edge later. First, EE's 4G mobile network delivers internet | 0:02:24 | 0:02:24 | |
edge later. First, EE's 4G mobile network delivers internet speeds | 0:02:24 | 0:02:24 | |
network delivers internet speeds nine | 0:02:24 | 0:02:24 | |
network delivers internet speeds nine times | 0:02:24 | 0:02:25 | |
network delivers internet speeds nine times faster | 0:02:25 | 0:02:25 | |
network delivers internet speeds nine times faster than | 0:02:25 | 0:02:25 | |
network delivers internet speeds nine times faster than same | 0:02:25 | 0:02:27 | |
network delivers internet speeds nine times faster than same might | 0:02:27 | 0:02:27 | |
nine times faster than same might old | 0:02:27 | 0:02:27 | |
nine times faster than same might old 3G | 0:02:27 | 0:02:28 | |
nine times faster than same might old 3G phone. | 0:02:28 | 0:02:28 | |
nine times faster than same might old 3G phone. 1 | 0:02:28 | 0:02:29 | |
nine times faster than same might old 3G phone. 1 million | 0:02:29 | 0:02:29 | |
nine times faster than same might old 3G phone. 1 million new | 0:02:29 | 0:02:30 | |
old 3G phone. 1 million new customers | 0:02:30 | 0:02:30 | |
old 3G phone. 1 million new customers including | 0:02:30 | 0:02:31 | |
old 3G phone. 1 million new customers including Kevin | 0:02:31 | 0:02:31 | |
old 3G phone. 1 million new customers including Kevin Bacon | 0:02:31 | 0:02:31 | |
old 3G phone. 1 million new customers including Kevin Bacon are | 0:02:31 | 0:02:32 | |
customers including Kevin Bacon are jumping | 0:02:32 | 0:02:32 | |
customers including Kevin Bacon are jumping with | 0:02:32 | 0:02:33 | |
customers including Kevin Bacon are jumping with delight. | 0:02:33 | 0:02:33 | |
customers including Kevin Bacon are jumping with delight. Beware | 0:02:33 | 0:02:33 | |
customers including Kevin Bacon are jumping with delight. Beware before | 0:02:33 | 0:02:34 | |
jumping with delight. Beware before signing | 0:02:34 | 0:02:34 | |
jumping with delight. Beware before signing up. | 0:02:34 | 0:02:35 | |
jumping with delight. Beware before signing up. What | 0:02:35 | 0:02:35 | |
jumping with delight. Beware before signing up. What Kevin | 0:02:35 | 0:02:36 | |
jumping with delight. Beware before signing up. What Kevin does | 0:02:36 | 0:02:37 | |
jumping with delight. Beware before signing up. What Kevin does not | 0:02:37 | 0:02:37 | |
signing up. What Kevin does not tell | 0:02:37 | 0:02:37 | |
signing up. What Kevin does not tell you, | 0:02:37 | 0:02:37 | |
signing up. What Kevin does not tell you, Ricky | 0:02:37 | 0:02:38 | |
signing up. What Kevin does not tell you, Ricky well. | 0:02:38 | 0:02:43 | |
tell you, Ricky well. -- | 0:02:43 | 0:02:43 | |
tell you, Ricky well. -- will. | 0:02:43 | 0:02:47 | |
tell you, Ricky well. -- will. The | 0:02:47 | 0:02:47 | |
tell you, Ricky well. -- will. The guys | 0:02:47 | 0:02:47 | |
tell you, Ricky well. -- will. The guys have | 0:02:47 | 0:02:47 | |
tell you, Ricky well. -- will. The guys have gone | 0:02:47 | 0:02:48 | |
tell you, Ricky well. -- will. The guys have gone bananas. | 0:02:48 | 0:02:48 | |
-- will. The guys have gone bananas. They | 0:02:48 | 0:02:48 | |
-- will. The guys have gone bananas. They have | 0:02:48 | 0:02:49 | |
-- will. The guys have gone bananas. They have done | 0:02:49 | 0:02:49 | |
-- will. The guys have gone bananas. They have done the | 0:02:49 | 0:02:49 | |
-- will. The guys have gone bananas. They have done the double. | 0:02:49 | 0:02:50 | |
-- will. The guys have gone bananas. They have done the double. Faster | 0:02:50 | 0:02:51 | |
They have done the double. Faster speeds | 0:02:51 | 0:02:51 | |
They have done the double. Faster speeds and | 0:02:51 | 0:02:52 | |
They have done the double. Faster speeds and bigger | 0:02:52 | 0:02:52 | |
They have done the double. Faster speeds and bigger than | 0:02:52 | 0:02:52 | |
They have done the double. Faster speeds and bigger than any | 0:02:52 | 0:02:52 | |
They have done the double. Faster speeds and bigger than any other | 0:02:52 | 0:02:53 | |
speeds and bigger than any other network. | 0:02:53 | 0:02:54 | |
speeds and bigger than any other network. Fastest | 0:02:54 | 0:02:55 | |
speeds and bigger than any other network. Fastest mobile | 0:02:55 | 0:02:55 | |
speeds and bigger than any other network. Fastest mobile internet | 0:02:55 | 0:02:56 | |
network. Fastest mobile internet speeds | 0:02:56 | 0:02:56 | |
network. Fastest mobile internet speeds and | 0:02:56 | 0:02:57 | |
network. Fastest mobile internet speeds and more | 0:02:57 | 0:02:57 | |
network. Fastest mobile internet speeds and more customers | 0:02:57 | 0:02:58 | |
network. Fastest mobile internet speeds and more customers than | 0:02:58 | 0:02:58 | |
network. Fastest mobile internet speeds and more customers than any | 0:02:58 | 0:02:58 | |
speeds and more customers than any other | 0:02:58 | 0:02:58 | |
speeds and more customers than any other network. | 0:02:58 | 0:03:00 | |
speeds and more customers than any other network. It | 0:03:00 | 0:03:00 | |
speeds and more customers than any other network. It is | 0:03:00 | 0:03:00 | |
speeds and more customers than any other network. It is no | 0:03:00 | 0:03:00 | |
speeds and more customers than any other network. It is no wonder | 0:03:00 | 0:03:01 | |
speeds and more customers than any other network. It is no wonder EE | 0:03:01 | 0:03:02 | |
other network. It is no wonder EE want | 0:03:02 | 0:03:02 | |
other network. It is no wonder EE want to | 0:03:02 | 0:03:02 | |
other network. It is no wonder EE want to make | 0:03:02 | 0:03:02 | |
other network. It is no wonder EE want to make a | 0:03:02 | 0:03:03 | |
other network. It is no wonder EE want to make a song | 0:03:03 | 0:03:03 | |
other network. It is no wonder EE want to make a song and | 0:03:03 | 0:03:03 | |
other network. It is no wonder EE want to make a song and dance | 0:03:03 | 0:03:03 | |
other network. It is no wonder EE want to make a song and dance about | 0:03:03 | 0:03:04 | |
want to make a song and dance about the | 0:03:04 | 0:03:04 | |
want to make a song and dance about the 4G | 0:03:04 | 0:03:04 | |
want to make a song and dance about the 4G service. | 0:03:04 | 0:03:05 | |
want to make a song and dance about the 4G service. The | 0:03:05 | 0:03:05 | |
want to make a song and dance about the 4G service. The only | 0:03:05 | 0:03:06 | |
want to make a song and dance about the 4G service. The only problem | 0:03:06 | 0:03:06 | |
want to make a song and dance about the 4G service. The only problem is | 0:03:06 | 0:03:07 | |
the 4G service. The only problem is that | 0:03:07 | 0:03:07 | |
the 4G service. The only problem is that from | 0:03:07 | 0:03:08 | |
the 4G service. The only problem is that from what | 0:03:08 | 0:03:08 | |
the 4G service. The only problem is that from what we | 0:03:08 | 0:03:08 | |
the 4G service. The only problem is that from what we have | 0:03:08 | 0:03:08 | |
the 4G service. The only problem is that from what we have been | 0:03:08 | 0:03:09 | |
the 4G service. The only problem is that from what we have been hearing, | 0:03:09 | 0:03:09 | |
that from what we have been hearing, they | 0:03:09 | 0:03:09 | |
that from what we have been hearing, they are | 0:03:09 | 0:03:10 | |
that from what we have been hearing, they are not | 0:03:10 | 0:03:10 | |
that from what we have been hearing, they are not living | 0:03:10 | 0:03:10 | |
that from what we have been hearing, they are not living up | 0:03:10 | 0:03:11 | |
that from what we have been hearing, they are not living up to | 0:03:11 | 0:03:11 | |
that from what we have been hearing, they are not living up to the | 0:03:11 | 0:03:12 | |
they are not living up to the promise | 0:03:12 | 0:03:12 | |
they are not living up to the promise of | 0:03:12 | 0:03:12 | |
they are not living up to the promise of their | 0:03:12 | 0:03:12 | |
they are not living up to the promise of their name, | 0:03:12 | 0:03:13 | |
they are not living up to the promise of their name, everything | 0:03:13 | 0:03:14 | |
promise of their name, everything everywhere. | 0:03:14 | 0:03:15 | |
promise of their name, everything everywhere. Ask | 0:03:15 | 0:03:15 | |
promise of their name, everything everywhere. Ask these | 0:03:15 | 0:03:15 | |
promise of their name, everything everywhere. Ask these three. | 0:03:15 | 0:03:17 | |
promise of their name, everything everywhere. Ask these three. 4G, | 0:03:17 | 0:03:18 | |
everywhere. Ask these three. 4G, internet | 0:03:18 | 0:03:18 | |
everywhere. Ask these three. 4G, internet is | 0:03:18 | 0:03:18 | |
everywhere. Ask these three. 4G, internet is great, | 0:03:18 | 0:03:19 | |
everywhere. Ask these three. 4G, internet is great, there | 0:03:19 | 0:03:19 | |
everywhere. Ask these three. 4G, internet is great, there calls | 0:03:19 | 0:03:20 | |
everywhere. Ask these three. 4G, internet is great, there calls not | 0:03:20 | 0:03:20 | |
internet is great, there calls not so | 0:03:20 | 0:03:20 | |
internet is great, there calls not so much. | 0:03:20 | 0:03:23 | |
internet is great, there calls not so much. I | 0:03:23 | 0:03:24 | |
internet is great, there calls not so much. I can | 0:03:24 | 0:03:24 | |
internet is great, there calls not so much. I can never | 0:03:24 | 0:03:24 | |
internet is great, there calls not so much. I can never make | 0:03:24 | 0:03:24 | |
internet is great, there calls not so much. I can never make and | 0:03:24 | 0:03:25 | |
so much. I can never make and receive | 0:03:25 | 0:03:25 | |
so much. I can never make and receive phone | 0:03:25 | 0:03:25 | |
so much. I can never make and receive phone calls. | 0:03:25 | 0:03:29 | |
so much. I can never make and receive phone calls. 4G, | 0:03:29 | 0:03:30 | |
so much. I can never make and receive phone calls. 4G, guaranteed | 0:03:30 | 0:03:30 | |
receive phone calls. 4G, guaranteed call | 0:03:30 | 0:03:31 | |
receive phone calls. 4G, guaranteed call phobia. | 0:03:31 | 0:03:32 | |
receive phone calls. 4G, guaranteed call phobia. Many | 0:03:32 | 0:03:32 | |
receive phone calls. 4G, guaranteed call phobia. Many of | 0:03:32 | 0:03:32 | |
receive phone calls. 4G, guaranteed call phobia. Many of you | 0:03:32 | 0:03:32 | |
receive phone calls. 4G, guaranteed call phobia. Many of you say | 0:03:32 | 0:03:33 | |
receive phone calls. 4G, guaranteed call phobia. Many of you say that | 0:03:33 | 0:03:33 | |
call phobia. Many of you say that where | 0:03:33 | 0:03:33 | |
call phobia. Many of you say that where ever | 0:03:33 | 0:03:33 | |
call phobia. Many of you say that where ever you | 0:03:33 | 0:03:34 | |
call phobia. Many of you say that where ever you are, | 0:03:34 | 0:03:34 | |
call phobia. Many of you say that where ever you are, when | 0:03:34 | 0:03:34 | |
call phobia. Many of you say that where ever you are, when you | 0:03:34 | 0:03:34 | |
call phobia. Many of you say that where ever you are, when you try | 0:03:34 | 0:03:35 | |
call phobia. Many of you say that where ever you are, when you try to | 0:03:35 | 0:03:35 | |
where ever you are, when you try to make | 0:03:35 | 0:03:35 | |
where ever you are, when you try to make a | 0:03:35 | 0:03:35 | |
where ever you are, when you try to make a phone | 0:03:35 | 0:03:37 | |
where ever you are, when you try to make a phone call | 0:03:37 | 0:03:37 | |
where ever you are, when you try to make a phone call on | 0:03:37 | 0:03:38 | |
where ever you are, when you try to make a phone call on a | 0:03:38 | 0:03:39 | |
where ever you are, when you try to make a phone call on a EE | 0:03:39 | 0:03:39 | |
where ever you are, when you try to make a phone call on a EE 4G | 0:03:39 | 0:03:39 | |
where ever you are, when you try to make a phone call on a EE 4G phone, | 0:03:39 | 0:03:40 | |
make a phone call on a EE 4G phone, you | 0:03:40 | 0:03:41 | |
make a phone call on a EE 4G phone, you cannot | 0:03:41 | 0:03:41 | |
make a phone call on a EE 4G phone, you cannot stay | 0:03:41 | 0:03:41 | |
make a phone call on a EE 4G phone, you cannot stay connected. | 0:03:41 | 0:03:44 | |
make a phone call on a EE 4G phone, you cannot stay connected. Since | 0:03:44 | 0:03:44 | |
make a phone call on a EE 4G phone, you cannot stay connected. Since it | 0:03:44 | 0:03:44 | |
you cannot stay connected. Since it launched | 0:03:44 | 0:03:44 | |
you cannot stay connected. Since it launched in | 0:03:44 | 0:03:45 | |
you cannot stay connected. Since it launched in October | 0:03:45 | 0:03:45 | |
you cannot stay connected. Since it launched in October last | 0:03:45 | 0:03:45 | |
you cannot stay connected. Since it launched in October last year, | 0:03:45 | 0:03:46 | |
you cannot stay connected. Since it launched in October last year, we | 0:03:46 | 0:03:47 | |
launched in October last year, we have | 0:03:47 | 0:03:47 | |
launched in October last year, we have had | 0:03:47 | 0:03:47 | |
launched in October last year, we have had a | 0:03:47 | 0:03:48 | |
launched in October last year, we have had a stream | 0:03:48 | 0:03:48 | |
launched in October last year, we have had a stream of | 0:03:48 | 0:03:48 | |
have had a stream of complaints from | 0:03:48 | 0:03:48 | |
have had a stream of complaints from customers | 0:03:48 | 0:03:49 | |
have had a stream of complaints from customers saying | 0:03:49 | 0:03:49 | |
have had a stream of complaints from customers saying that | 0:03:49 | 0:03:51 | |
have had a stream of complaints from customers saying that although | 0:03:51 | 0:03:51 | |
from customers saying that although internet | 0:03:51 | 0:03:51 | |
from customers saying that although internet speeds | 0:03:51 | 0:03:51 | |
from customers saying that although internet speeds are | 0:03:51 | 0:03:51 | |
from customers saying that although internet speeds are faster, | 0:03:51 | 0:03:53 | |
from customers saying that although internet speeds are faster, the | 0:03:53 | 0:03:53 | |
internet speeds are faster, the telephone | 0:03:53 | 0:03:54 | |
internet speeds are faster, the telephone service | 0:03:54 | 0:03:54 | |
internet speeds are faster, the telephone service is | 0:03:54 | 0:03:54 | |
internet speeds are faster, the telephone service is worse | 0:03:54 | 0:03:54 | |
internet speeds are faster, the telephone service is worse than | 0:03:54 | 0:03:55 | |
internet speeds are faster, the telephone service is worse than it | 0:03:55 | 0:03:55 | |
telephone service is worse than it has | 0:03:55 | 0:03:55 | |
telephone service is worse than it has ever | 0:03:55 | 0:03:55 | |
telephone service is worse than it has ever been. | 0:03:55 | 0:03:57 | |
telephone service is worse than it has ever been. I | 0:03:57 | 0:03:57 | |
telephone service is worse than it has ever been. I regularly | 0:03:57 | 0:03:58 | |
telephone service is worse than it has ever been. I regularly have | 0:03:58 | 0:03:58 | |
has ever been. I regularly have phone | 0:03:58 | 0:03:58 | |
has ever been. I regularly have phone calls | 0:03:58 | 0:03:58 | |
has ever been. I regularly have phone calls dropped. | 0:03:58 | 0:03:59 | |
has ever been. I regularly have phone calls dropped. You | 0:03:59 | 0:04:00 | |
has ever been. I regularly have phone calls dropped. You cannot | 0:04:00 | 0:04:00 | |
phone calls dropped. You cannot make | 0:04:00 | 0:04:01 | |
phone calls dropped. You cannot make or | 0:04:01 | 0:04:01 | |
phone calls dropped. You cannot make or receive | 0:04:01 | 0:04:02 | |
phone calls dropped. You cannot make or receive a | 0:04:02 | 0:04:02 | |
phone calls dropped. You cannot make or receive a call | 0:04:02 | 0:04:02 | |
phone calls dropped. You cannot make or receive a call despite | 0:04:02 | 0:04:03 | |
make or receive a call despite having | 0:04:03 | 0:04:03 | |
make or receive a call despite having a | 0:04:03 | 0:04:03 | |
make or receive a call despite having a signal. | 0:04:03 | 0:04:05 | |
make or receive a call despite having a signal. I | 0:04:05 | 0:04:05 | |
make or receive a call despite having a signal. I had | 0:04:05 | 0:04:06 | |
make or receive a call despite having a signal. I had problems | 0:04:06 | 0:04:06 | |
having a signal. I had problems with | 0:04:06 | 0:04:06 | |
having a signal. I had problems with having | 0:04:06 | 0:04:06 | |
having a signal. I had problems with having their | 0:04:06 | 0:04:07 | |
having a signal. I had problems with having their coverage | 0:04:07 | 0:04:07 | |
having a signal. I had problems with having their coverage when | 0:04:07 | 0:04:08 | |
having a signal. I had problems with having their coverage when I | 0:04:08 | 0:04:08 | |
with having their coverage when I was | 0:04:08 | 0:04:08 | |
with having their coverage when I was out | 0:04:08 | 0:04:08 | |
with having their coverage when I was out and | 0:04:08 | 0:04:08 | |
with having their coverage when I was out and about. | 0:04:08 | 0:04:16 | |
with having their coverage when I was out and about. There | 0:04:16 | 0:04:16 | |
with having their coverage when I was out and about. There I | 0:04:16 | 0:04:17 | |
with having their coverage when I was out and about. There I have | 0:04:17 | 0:04:17 | |
was out and about. There I have reconnected, | 0:04:17 | 0:04:18 | |
was out and about. There I have reconnected, others | 0:04:18 | 0:04:18 | |
was out and about. There I have reconnected, others are | 0:04:18 | 0:04:18 | |
was out and about. There I have reconnected, others are clearly | 0:04:18 | 0:04:19 | |
was out and about. There I have reconnected, others are clearly not | 0:04:19 | 0:04:19 | |
reconnected, others are clearly not able | 0:04:19 | 0:04:19 | |
reconnected, others are clearly not able to. | 0:04:19 | 0:04:20 | |
reconnected, others are clearly not able to. What | 0:04:20 | 0:04:20 | |
reconnected, others are clearly not able to. What is | 0:04:20 | 0:04:21 | |
reconnected, others are clearly not able to. What is causing | 0:04:21 | 0:04:21 | |
reconnected, others are clearly not able to. What is causing the | 0:04:21 | 0:04:22 | |
able to. What is causing the problem? | 0:04:22 | 0:04:22 | |
able to. What is causing the problem? It | 0:04:22 | 0:04:22 | |
able to. What is causing the problem? It is | 0:04:22 | 0:04:23 | |
able to. What is causing the problem? It is difficult | 0:04:23 | 0:04:23 | |
able to. What is causing the problem? It is difficult to | 0:04:23 | 0:04:23 | |
able to. What is causing the problem? It is difficult to say | 0:04:23 | 0:04:24 | |
able to. What is causing the problem? It is difficult to say for | 0:04:24 | 0:04:24 | |
problem? It is difficult to say for sure. | 0:04:24 | 0:04:25 | |
problem? It is difficult to say for sure. There | 0:04:25 | 0:04:25 | |
problem? It is difficult to say for sure. There are | 0:04:25 | 0:04:25 | |
problem? It is difficult to say for sure. There are different | 0:04:25 | 0:04:25 | |
problem? It is difficult to say for sure. There are different theories. | 0:04:25 | 0:04:31 | |
sure. There are different theories. While | 0:04:31 | 0:04:31 | |
sure. There are different theories. While the | 0:04:31 | 0:04:32 | |
sure. There are different theories. While the network | 0:04:32 | 0:04:32 | |
sure. There are different theories. While the network has | 0:04:32 | 0:04:33 | |
sure. There are different theories. While the network has improved | 0:04:33 | 0:04:33 | |
While the network has improved internet | 0:04:33 | 0:04:34 | |
While the network has improved internet speed | 0:04:34 | 0:04:34 | |
While the network has improved internet speed significantly, | 0:04:34 | 0:04:34 | |
While the network has improved internet speed significantly, you | 0:04:34 | 0:04:35 | |
internet speed significantly, you might | 0:04:35 | 0:04:35 | |
internet speed significantly, you might be | 0:04:35 | 0:04:36 | |
internet speed significantly, you might be surprised | 0:04:36 | 0:04:36 | |
internet speed significantly, you might be surprised to | 0:04:36 | 0:04:37 | |
internet speed significantly, you might be surprised to hear | 0:04:37 | 0:04:37 | |
internet speed significantly, you might be surprised to hear that | 0:04:37 | 0:04:38 | |
internet speed significantly, you might be surprised to hear that EE | 0:04:38 | 0:04:39 | |
might be surprised to hear that EE is | 0:04:39 | 0:04:39 | |
might be surprised to hear that EE is not | 0:04:39 | 0:04:39 | |
might be surprised to hear that EE is not actually | 0:04:39 | 0:04:40 | |
might be surprised to hear that EE is not actually used | 0:04:40 | 0:04:40 | |
might be surprised to hear that EE is not actually used to | 0:04:40 | 0:04:40 | |
might be surprised to hear that EE is not actually used to make | 0:04:40 | 0:04:40 | |
might be surprised to hear that EE is not actually used to make phone | 0:04:40 | 0:04:41 | |
is not actually used to make phone calls. | 0:04:41 | 0:04:43 | |
is not actually used to make phone calls. It | 0:04:43 | 0:04:43 | |
is not actually used to make phone calls. It has | 0:04:43 | 0:04:44 | |
is not actually used to make phone calls. It has potentially | 0:04:44 | 0:04:44 | |
is not actually used to make phone calls. It has potentially fast | 0:04:44 | 0:04:45 | |
is not actually used to make phone calls. It has potentially fast data | 0:04:45 | 0:04:45 | |
calls. It has potentially fast data speed | 0:04:45 | 0:04:46 | |
calls. It has potentially fast data speed but | 0:04:46 | 0:04:46 | |
calls. It has potentially fast data speed but does | 0:04:46 | 0:04:46 | |
calls. It has potentially fast data speed but does not | 0:04:46 | 0:04:46 | |
calls. It has potentially fast data speed but does not yet support, | 0:04:46 | 0:04:47 | |
calls. It has potentially fast data speed but does not yet support, on | 0:04:47 | 0:04:48 | |
speed but does not yet support, on its | 0:04:48 | 0:04:48 | |
speed but does not yet support, on its own, | 0:04:48 | 0:04:48 | |
speed but does not yet support, on its own, phone-calls. | 0:04:48 | 0:04:52 | |
speed but does not yet support, on its own, phone-calls. 4G | 0:04:52 | 0:04:52 | |
speed but does not yet support, on its own, phone-calls. 4G phones | 0:04:52 | 0:04:52 | |
its own, phone-calls. 4G phones drop | 0:04:52 | 0:04:53 | |
its own, phone-calls. 4G phones drop back | 0:04:53 | 0:04:53 | |
its own, phone-calls. 4G phones drop back to | 0:04:53 | 0:04:54 | |
its own, phone-calls. 4G phones drop back to using | 0:04:54 | 0:04:54 | |
its own, phone-calls. 4G phones drop back to using the | 0:04:54 | 0:04:55 | |
its own, phone-calls. 4G phones drop back to using the 3G | 0:04:55 | 0:04:55 | |
its own, phone-calls. 4G phones drop back to using the 3G network | 0:04:55 | 0:04:55 | |
drop back to using the 3G network for | 0:04:55 | 0:04:55 | |
drop back to using the 3G network for phone-calls. | 0:04:55 | 0:04:57 | |
drop back to using the 3G network for phone-calls. 3G | 0:04:57 | 0:04:58 | |
drop back to using the 3G network for phone-calls. 3G is | 0:04:58 | 0:04:58 | |
drop back to using the 3G network for phone-calls. 3G is the | 0:04:58 | 0:04:58 | |
drop back to using the 3G network for phone-calls. 3G is the earlier | 0:04:58 | 0:04:59 | |
for phone-calls. 3G is the earlier version | 0:04:59 | 0:04:59 | |
for phone-calls. 3G is the earlier version of | 0:04:59 | 0:04:59 | |
for phone-calls. 3G is the earlier version of the | 0:04:59 | 0:04:59 | |
for phone-calls. 3G is the earlier version of the mobile | 0:04:59 | 0:05:00 | |
for phone-calls. 3G is the earlier version of the mobile technology | 0:05:00 | 0:05:00 | |
version of the mobile technology most | 0:05:00 | 0:05:00 | |
version of the mobile technology most use. | 0:05:00 | 0:05:02 | |
version of the mobile technology most use. If | 0:05:02 | 0:05:02 | |
version of the mobile technology most use. If we | 0:05:02 | 0:05:03 | |
version of the mobile technology most use. If we are | 0:05:03 | 0:05:03 | |
version of the mobile technology most use. If we are not | 0:05:03 | 0:05:04 | |
version of the mobile technology most use. If we are not looking | 0:05:04 | 0:05:04 | |
most use. If we are not looking after | 0:05:04 | 0:05:04 | |
most use. If we are not looking after faults | 0:05:04 | 0:05:05 | |
most use. If we are not looking after faults with | 0:05:05 | 0:05:05 | |
most use. If we are not looking after faults with the | 0:05:05 | 0:05:05 | |
most use. If we are not looking after faults with the 4G itself, | 0:05:05 | 0:05:06 | |
after faults with the 4G itself, where | 0:05:06 | 0:05:06 | |
after faults with the 4G itself, where else | 0:05:06 | 0:05:07 | |
after faults with the 4G itself, where else could | 0:05:07 | 0:05:07 | |
after faults with the 4G itself, where else could the | 0:05:07 | 0:05:07 | |
after faults with the 4G itself, where else could the problem | 0:05:07 | 0:05:07 | |
after faults with the 4G itself, where else could the problem lie? | 0:05:07 | 0:05:09 | |
where else could the problem lie? The | 0:05:09 | 0:05:10 | |
where else could the problem lie? The phone | 0:05:10 | 0:05:10 | |
where else could the problem lie? The phone so | 0:05:10 | 0:05:11 | |
where else could the problem lie? The phone so that | 0:05:11 | 0:05:11 | |
where else could the problem lie? The phone so that the | 0:05:11 | 0:05:11 | |
where else could the problem lie? The phone so that the redesign | 0:05:11 | 0:05:11 | |
where else could the problem lie? The phone so that the redesign to | 0:05:11 | 0:05:12 | |
The phone so that the redesign to support | 0:05:12 | 0:05:12 | |
The phone so that the redesign to support 4G. | 0:05:12 | 0:05:12 | |
The phone so that the redesign to support 4G. The | 0:05:12 | 0:05:13 | |
The phone so that the redesign to support 4G. The chips, | 0:05:13 | 0:05:14 | |
The phone so that the redesign to support 4G. The chips, radio | 0:05:14 | 0:05:14 | |
support 4G. The chips, radio components, | 0:05:14 | 0:05:15 | |
support 4G. The chips, radio components, software, | 0:05:15 | 0:05:16 | |
support 4G. The chips, radio components, software, it | 0:05:16 | 0:05:16 | |
support 4G. The chips, radio components, software, it is | 0:05:16 | 0:05:16 | |
components, software, it is different. | 0:05:16 | 0:05:18 | |
components, software, it is different. If the | 0:05:18 | 0:05:19 | |
components, software, it is different. If the technology | 0:05:19 | 0:05:19 | |
components, software, it is different. If the technology had | 0:05:19 | 0:05:20 | |
components, software, it is different. If the technology had to | 0:05:20 | 0:05:20 | |
different. If the technology had to be | 0:05:20 | 0:05:20 | |
different. If the technology had to be redesigned | 0:05:20 | 0:05:20 | |
different. If the technology had to be redesigned to | 0:05:20 | 0:05:20 | |
different. If the technology had to be redesigned to accommodate | 0:05:20 | 0:05:21 | |
different. If the technology had to be redesigned to accommodate the | 0:05:21 | 0:05:21 | |
be redesigned to accommodate the new | 0:05:21 | 0:05:21 | |
be redesigned to accommodate the new servers, | 0:05:21 | 0:05:23 | |
be redesigned to accommodate the new servers, maybe | 0:05:23 | 0:05:23 | |
be redesigned to accommodate the new servers, maybe the | 0:05:23 | 0:05:24 | |
be redesigned to accommodate the new servers, maybe the handsets are | 0:05:24 | 0:05:24 | |
new servers, maybe the handsets are out | 0:05:24 | 0:05:24 | |
new servers, maybe the handsets are out of | 0:05:24 | 0:05:25 | |
new servers, maybe the handsets are out of step. | 0:05:25 | 0:05:27 | |
new servers, maybe the handsets are out of step. Time | 0:05:27 | 0:05:27 | |
new servers, maybe the handsets are out of step. Time to | 0:05:27 | 0:05:28 | |
new servers, maybe the handsets are out of step. Time to catch | 0:05:28 | 0:05:28 | |
new servers, maybe the handsets are out of step. Time to catch my | 0:05:28 | 0:05:28 | |
out of step. Time to catch my breath | 0:05:28 | 0:05:28 | |
out of step. Time to catch my breath and | 0:05:28 | 0:05:29 | |
out of step. Time to catch my breath and catch | 0:05:29 | 0:05:30 | |
out of step. Time to catch my breath and catch up | 0:05:30 | 0:05:32 | |
out of step. Time to catch my breath and catch up with | 0:05:32 | 0:05:32 | |
out of step. Time to catch my breath and catch up with an | 0:05:32 | 0:05:33 | |
out of step. Time to catch my breath and catch up with an EE | 0:05:33 | 0:05:34 | |
breath and catch up with an EE customer | 0:05:34 | 0:05:34 | |
breath and catch up with an EE customer and | 0:05:34 | 0:05:35 | |
breath and catch up with an EE customer and owner | 0:05:35 | 0:05:35 | |
breath and catch up with an EE customer and owner of | 0:05:35 | 0:05:35 | |
breath and catch up with an EE customer and owner of a | 0:05:35 | 0:05:36 | |
breath and catch up with an EE customer and owner of a review | 0:05:36 | 0:05:36 | |
customer and owner of a review website. | 0:05:36 | 0:05:37 | |
customer and owner of a review website. He | 0:05:37 | 0:05:37 | |
customer and owner of a review website. He has | 0:05:37 | 0:05:37 | |
customer and owner of a review website. He has had | 0:05:37 | 0:05:38 | |
customer and owner of a review website. He has had problems | 0:05:38 | 0:05:38 | |
website. He has had problems receiving | 0:05:38 | 0:05:39 | |
website. He has had problems receiving phone | 0:05:39 | 0:05:39 | |
website. He has had problems receiving phone calls. | 0:05:39 | 0:05:39 | |
website. He has had problems receiving phone calls. You | 0:05:39 | 0:05:40 | |
website. He has had problems receiving phone calls. You thought | 0:05:40 | 0:05:40 | |
receiving phone calls. You thought it | 0:05:40 | 0:05:41 | |
receiving phone calls. You thought it was | 0:05:41 | 0:05:41 | |
receiving phone calls. You thought it was a | 0:05:41 | 0:05:41 | |
receiving phone calls. You thought it was a problem | 0:05:41 | 0:05:41 | |
receiving phone calls. You thought it was a problem with | 0:05:41 | 0:05:42 | |
receiving phone calls. You thought it was a problem with a | 0:05:42 | 0:05:42 | |
receiving phone calls. You thought it was a problem with a handset? | 0:05:42 | 0:05:43 | |
receiving phone calls. You thought it was a problem with a handset? I | 0:05:43 | 0:05:45 | |
it was a problem with a handset? I put | 0:05:45 | 0:05:45 | |
it was a problem with a handset? I put my | 0:05:45 | 0:05:45 | |
it was a problem with a handset? I put my Sim | 0:05:45 | 0:05:45 | |
it was a problem with a handset? I put my Sim card | 0:05:45 | 0:05:45 | |
it was a problem with a handset? I put my Sim card in | 0:05:45 | 0:05:46 | |
it was a problem with a handset? I put my Sim card in a | 0:05:46 | 0:05:47 | |
it was a problem with a handset? I put my Sim card in a total of | 0:05:47 | 0:05:47 | |
it was a problem with a handset? I put my Sim card in a total of eight | 0:05:47 | 0:05:51 | |
put my Sim card in a total of eight mobile | 0:05:51 | 0:05:52 | |
put my Sim card in a total of eight mobile phone | 0:05:52 | 0:05:53 | |
put my Sim card in a total of eight mobile phone switch | 0:05:53 | 0:05:53 | |
put my Sim card in a total of eight mobile phone switch our | 0:05:53 | 0:05:53 | |
put my Sim card in a total of eight mobile phone switch our 4G. | 0:05:53 | 0:05:55 | |
put my Sim card in a total of eight mobile phone switch our 4G. The | 0:05:55 | 0:05:55 | |
mobile phone switch our 4G. The service | 0:05:55 | 0:05:56 | |
mobile phone switch our 4G. The service worked | 0:05:56 | 0:05:57 | |
mobile phone switch our 4G. The service worked in | 0:05:57 | 0:05:57 | |
mobile phone switch our 4G. The service worked in all | 0:05:57 | 0:05:57 | |
mobile phone switch our 4G. The service worked in all eight | 0:05:57 | 0:05:57 | |
service worked in all eight handsets. | 0:05:57 | 0:05:58 | |
service worked in all eight handsets. How | 0:05:58 | 0:05:58 | |
service worked in all eight handsets. How did | 0:05:58 | 0:05:58 | |
service worked in all eight handsets. How did they | 0:05:58 | 0:05:59 | |
service worked in all eight handsets. How did they cope | 0:05:59 | 0:05:59 | |
service worked in all eight handsets. How did they cope with | 0:05:59 | 0:05:59 | |
handsets. How did they cope with phone | 0:05:59 | 0:05:59 | |
handsets. How did they cope with phone calls? | 0:05:59 | 0:06:00 | |
handsets. How did they cope with phone calls? No | 0:06:00 | 0:06:01 | |
handsets. How did they cope with phone calls? No matter | 0:06:01 | 0:06:01 | |
handsets. How did they cope with phone calls? No matter what | 0:06:01 | 0:06:02 | |
handsets. How did they cope with phone calls? No matter what the | 0:06:02 | 0:06:02 | |
phone calls? No matter what the location | 0:06:02 | 0:06:02 | |
phone calls? No matter what the location I | 0:06:02 | 0:06:02 | |
phone calls? No matter what the location I had | 0:06:02 | 0:06:03 | |
phone calls? No matter what the location I had the | 0:06:03 | 0:06:03 | |
phone calls? No matter what the location I had the issue | 0:06:03 | 0:06:04 | |
phone calls? No matter what the location I had the issue of | 0:06:04 | 0:06:04 | |
location I had the issue of sometimes | 0:06:04 | 0:06:04 | |
location I had the issue of sometimes not | 0:06:04 | 0:06:05 | |
location I had the issue of sometimes not receiving | 0:06:05 | 0:06:05 | |
location I had the issue of sometimes not receiving phone | 0:06:05 | 0:06:05 | |
location I had the issue of sometimes not receiving phone calls | 0:06:05 | 0:06:06 | |
sometimes not receiving phone calls and | 0:06:06 | 0:06:06 | |
sometimes not receiving phone calls and they | 0:06:06 | 0:06:06 | |
sometimes not receiving phone calls and they went | 0:06:06 | 0:06:06 | |
sometimes not receiving phone calls and they went straight | 0:06:06 | 0:06:06 | |
sometimes not receiving phone calls and they went straight to | 0:06:06 | 0:06:07 | |
sometimes not receiving phone calls and they went straight to voicemail. | 0:06:07 | 0:06:09 | |
and they went straight to voicemail. It | 0:06:09 | 0:06:09 | |
and they went straight to voicemail. It would | 0:06:09 | 0:06:10 | |
and they went straight to voicemail. It would appear | 0:06:10 | 0:06:10 | |
and they went straight to voicemail. It would appear it | 0:06:10 | 0:06:10 | |
and they went straight to voicemail. It would appear it is | 0:06:10 | 0:06:11 | |
and they went straight to voicemail. It would appear it is not | 0:06:11 | 0:06:11 | |
and they went straight to voicemail. It would appear it is not the | 0:06:11 | 0:06:11 | |
It would appear it is not the handset. | 0:06:11 | 0:06:12 | |
It would appear it is not the handset. That | 0:06:12 | 0:06:12 | |
It would appear it is not the handset. That leads | 0:06:12 | 0:06:12 | |
It would appear it is not the handset. That leads us | 0:06:12 | 0:06:12 | |
It would appear it is not the handset. That leads us back, | 0:06:12 | 0:06:13 | |
It would appear it is not the handset. That leads us back, once | 0:06:13 | 0:06:13 | |
handset. That leads us back, once again, | 0:06:13 | 0:06:14 | |
handset. That leads us back, once again, to | 0:06:14 | 0:06:14 | |
handset. That leads us back, once again, to the | 0:06:14 | 0:06:15 | |
handset. That leads us back, once again, to the EE | 0:06:15 | 0:06:15 | |
handset. That leads us back, once again, to the EE network | 0:06:15 | 0:06:16 | |
handset. That leads us back, once again, to the EE network itself. | 0:06:16 | 0:06:23 | |
again, to the EE network itself. The | 0:06:23 | 0:06:25 | |
again, to the EE network itself. The switch | 0:06:25 | 0:06:25 | |
again, to the EE network itself. The switch from | 0:06:25 | 0:06:26 | |
again, to the EE network itself. The switch from 4G | 0:06:26 | 0:06:26 | |
again, to the EE network itself. The switch from 4G down | 0:06:26 | 0:06:26 | |
again, to the EE network itself. The switch from 4G down to | 0:06:26 | 0:06:27 | |
again, to the EE network itself. The switch from 4G down to 3G | 0:06:27 | 0:06:27 | |
The switch from 4G down to 3G to make | 0:06:27 | 0:06:27 | |
The switch from 4G down to 3G to make phone | 0:06:27 | 0:06:27 | |
The switch from 4G down to 3G to make phone calls | 0:06:27 | 0:06:27 | |
The switch from 4G down to 3G to make phone calls was | 0:06:27 | 0:06:28 | |
The switch from 4G down to 3G to make phone calls was always | 0:06:28 | 0:06:29 | |
make phone calls was always designed | 0:06:29 | 0:06:29 | |
make phone calls was always designed as | 0:06:29 | 0:06:29 | |
make phone calls was always designed as a | 0:06:29 | 0:06:29 | |
make phone calls was always designed as a temporary | 0:06:29 | 0:06:30 | |
make phone calls was always designed as a temporary solution | 0:06:30 | 0:06:30 | |
make phone calls was always designed as a temporary solution so | 0:06:30 | 0:06:30 | |
designed as a temporary solution so maybe | 0:06:30 | 0:06:31 | |
designed as a temporary solution so maybe this | 0:06:31 | 0:06:31 | |
designed as a temporary solution so maybe this method | 0:06:31 | 0:06:32 | |
designed as a temporary solution so maybe this method does | 0:06:32 | 0:06:32 | |
designed as a temporary solution so maybe this method does not | 0:06:32 | 0:06:32 | |
designed as a temporary solution so maybe this method does not work | 0:06:32 | 0:06:33 | |
maybe this method does not work properly. | 0:06:33 | 0:06:34 | |
maybe this method does not work properly. There | 0:06:34 | 0:06:35 | |
maybe this method does not work properly. There are | 0:06:35 | 0:06:35 | |
maybe this method does not work properly. There are lots | 0:06:35 | 0:06:35 | |
maybe this method does not work properly. There are lots of | 0:06:35 | 0:06:35 | |
properly. There are lots of independent | 0:06:35 | 0:06:37 | |
properly. There are lots of independent systems | 0:06:37 | 0:06:37 | |
properly. There are lots of independent systems in | 0:06:37 | 0:06:37 | |
properly. There are lots of independent systems in the | 0:06:37 | 0:06:37 | |
properly. There are lots of independent systems in the that | 0:06:37 | 0:06:38 | |
independent systems in the that work | 0:06:38 | 0:06:38 | |
independent systems in the that work which | 0:06:38 | 0:06:38 | |
independent systems in the that work which have | 0:06:38 | 0:06:38 | |
independent systems in the that work which have to | 0:06:38 | 0:06:38 | |
independent systems in the that work which have to speak | 0:06:38 | 0:06:39 | |
independent systems in the that work which have to speak to | 0:06:39 | 0:06:39 | |
independent systems in the that work which have to speak to each | 0:06:39 | 0:06:39 | |
work which have to speak to each other | 0:06:39 | 0:06:39 | |
work which have to speak to each other and | 0:06:39 | 0:06:40 | |
work which have to speak to each other and there | 0:06:40 | 0:06:40 | |
work which have to speak to each other and there is | 0:06:40 | 0:06:40 | |
work which have to speak to each other and there is plenty | 0:06:40 | 0:06:41 | |
work which have to speak to each other and there is plenty of | 0:06:41 | 0:06:41 | |
work which have to speak to each other and there is plenty of room | 0:06:41 | 0:06:42 | |
other and there is plenty of room for | 0:06:42 | 0:06:42 | |
other and there is plenty of room for the | 0:06:42 | 0:06:42 | |
other and there is plenty of room for the occasional | 0:06:42 | 0:06:43 | |
other and there is plenty of room for the occasional glitch. | 0:06:43 | 0:06:45 | |
other and there is plenty of room for the occasional glitch. The | 0:06:45 | 0:06:45 | |
for the occasional glitch. The problems | 0:06:45 | 0:06:46 | |
for the occasional glitch. The problems could | 0:06:46 | 0:06:46 | |
for the occasional glitch. The problems could be | 0:06:46 | 0:06:46 | |
for the occasional glitch. The problems could be something | 0:06:46 | 0:06:47 | |
for the occasional glitch. The problems could be something to | 0:06:47 | 0:06:48 | |
for the occasional glitch. The problems could be something to do | 0:06:48 | 0:06:48 | |
problems could be something to do with | 0:06:48 | 0:06:48 | |
problems could be something to do with the | 0:06:48 | 0:06:49 | |
problems could be something to do with the switching | 0:06:49 | 0:06:49 | |
problems could be something to do with the switching process. | 0:06:49 | 0:06:50 | |
problems could be something to do with the switching process. There | 0:06:50 | 0:06:50 | |
with the switching process. There is | 0:06:50 | 0:06:50 | |
with the switching process. There is another | 0:06:50 | 0:06:50 | |
with the switching process. There is another possibility, | 0:06:50 | 0:06:51 | |
with the switching process. There is another possibility, dropping | 0:06:51 | 0:06:53 | |
is another possibility, dropping down | 0:06:53 | 0:06:53 | |
is another possibility, dropping down from | 0:06:53 | 0:06:53 | |
is another possibility, dropping down from 4G | 0:06:53 | 0:06:53 | |
is another possibility, dropping down from 4G might | 0:06:53 | 0:06:54 | |
is another possibility, dropping down from 4G might put | 0:06:54 | 0:06:56 | |
is another possibility, dropping down from 4G might put EE's | 0:06:56 | 0:06:56 | |
down from 4G might put EE's existing | 0:06:56 | 0:06:56 | |
down from 4G might put EE's existing 3G | 0:06:56 | 0:06:57 | |
down from 4G might put EE's existing 3G system | 0:06:57 | 0:06:57 | |
down from 4G might put EE's existing 3G system under | 0:06:57 | 0:06:58 | |
down from 4G might put EE's existing 3G system under too | 0:06:58 | 0:06:58 | |
down from 4G might put EE's existing 3G system under too much | 0:06:58 | 0:06:58 | |
existing 3G system under too much strain. | 0:06:58 | 0:07:03 | |
existing 3G system under too much strain. It | 0:07:03 | 0:07:04 | |
existing 3G system under too much strain. It is | 0:07:04 | 0:07:04 | |
existing 3G system under too much strain. It is what | 0:07:04 | 0:07:04 | |
existing 3G system under too much strain. It is what this | 0:07:04 | 0:07:05 | |
existing 3G system under too much strain. It is what this person | 0:07:05 | 0:07:05 | |
strain. It is what this person things. | 0:07:05 | 0:07:06 | |
strain. It is what this person things. She did | 0:07:06 | 0:07:06 | |
strain. It is what this person things. She did not | 0:07:06 | 0:07:06 | |
strain. It is what this person things. She did not have | 0:07:06 | 0:07:07 | |
strain. It is what this person things. She did not have a | 0:07:07 | 0:07:07 | |
strain. It is what this person things. She did not have a problem | 0:07:07 | 0:07:07 | |
things. She did not have a problem with | 0:07:07 | 0:07:07 | |
things. She did not have a problem with the | 0:07:07 | 0:07:08 | |
things. She did not have a problem with the 3G phone | 0:07:08 | 0:07:11 | |
things. She did not have a problem with the 3G phone until | 0:07:11 | 0:07:12 | |
things. She did not have a problem with the 3G phone until EE | 0:07:12 | 0:07:13 | |
things. She did not have a problem with the 3G phone until EE arrived | 0:07:13 | 0:07:13 | |
with the 3G phone until EE arrived on | 0:07:13 | 0:07:13 | |
with the 3G phone until EE arrived on the | 0:07:13 | 0:07:13 | |
with the 3G phone until EE arrived on the scene. | 0:07:13 | 0:07:14 | |
with the 3G phone until EE arrived on the scene. I | 0:07:14 | 0:07:15 | |
with the 3G phone until EE arrived on the scene. I was | 0:07:15 | 0:07:15 | |
with the 3G phone until EE arrived on the scene. I was on | 0:07:15 | 0:07:15 | |
with the 3G phone until EE arrived on the scene. I was on Timo | 0:07:15 | 0:07:15 | |
with the 3G phone until EE arrived on the scene. I was on Timo Boll | 0:07:15 | 0:07:16 | |
on the scene. I was on Timo Boll and | 0:07:16 | 0:07:16 | |
on the scene. I was on Timo Boll and had | 0:07:16 | 0:07:16 | |
on the scene. I was on Timo Boll and had their | 0:07:16 | 0:07:16 | |
on the scene. I was on Timo Boll and had their problems | 0:07:16 | 0:07:17 | |
on the scene. I was on Timo Boll and had their problems and | 0:07:17 | 0:07:17 | |
on the scene. I was on Timo Boll and had their problems and I | 0:07:17 | 0:07:17 | |
on the scene. I was on Timo Boll and had their problems and I was | 0:07:17 | 0:07:17 | |
on the scene. I was on Timo Boll and had their problems and I was a | 0:07:17 | 0:07:18 | |
and had their problems and I was a happy | 0:07:18 | 0:07:18 | |
and had their problems and I was a happy customer. | 0:07:18 | 0:07:22 | |
and had their problems and I was a happy customer. -- | 0:07:22 | 0:07:22 | |
and had their problems and I was a happy customer. -- Tmobile. | 0:07:22 | 0:07:26 | |
and had their problems and I was a happy customer. -- Tmobile. She | 0:07:26 | 0:07:26 | |
happy customer. -- Tmobile. She upgraded | 0:07:26 | 0:07:26 | |
happy customer. -- Tmobile. She upgraded to | 0:07:26 | 0:07:27 | |
happy customer. -- Tmobile. She upgraded to 4G | 0:07:27 | 0:07:28 | |
happy customer. -- Tmobile. She upgraded to 4G but | 0:07:28 | 0:07:28 | |
happy customer. -- Tmobile. She upgraded to 4G but the | 0:07:28 | 0:07:29 | |
happy customer. -- Tmobile. She upgraded to 4G but the news service | 0:07:29 | 0:07:29 | |
upgraded to 4G but the news service was | 0:07:29 | 0:07:29 | |
upgraded to 4G but the news service was worse. | 0:07:29 | 0:07:30 | |
upgraded to 4G but the news service was worse. I | 0:07:30 | 0:07:31 | |
upgraded to 4G but the news service was worse. I have | 0:07:31 | 0:07:31 | |
upgraded to 4G but the news service was worse. I have problems | 0:07:31 | 0:07:32 | |
was worse. I have problems receiving | 0:07:32 | 0:07:32 | |
was worse. I have problems receiving phone | 0:07:32 | 0:07:32 | |
was worse. I have problems receiving phone calls. | 0:07:32 | 0:07:33 | |
was worse. I have problems receiving phone calls. When | 0:07:33 | 0:07:33 | |
was worse. I have problems receiving phone calls. When I | 0:07:33 | 0:07:33 | |
was worse. I have problems receiving phone calls. When I do | 0:07:33 | 0:07:34 | |
receiving phone calls. When I do have | 0:07:34 | 0:07:34 | |
receiving phone calls. When I do have calls, | 0:07:34 | 0:07:39 | |
receiving phone calls. When I do have calls, it | 0:07:39 | 0:07:39 | |
receiving phone calls. When I do have calls, it is not | 0:07:39 | 0:07:39 | |
receiving phone calls. When I do have calls, it is not good | 0:07:39 | 0:07:39 | |
receiving phone calls. When I do have calls, it is not good and | 0:07:39 | 0:07:40 | |
receiving phone calls. When I do have calls, it is not good and they | 0:07:40 | 0:07:40 | |
have calls, it is not good and they say | 0:07:40 | 0:07:40 | |
have calls, it is not good and they say they | 0:07:40 | 0:07:40 | |
have calls, it is not good and they say they will | 0:07:40 | 0:07:41 | |
have calls, it is not good and they say they will work | 0:07:41 | 0:07:41 | |
have calls, it is not good and they say they will work on | 0:07:41 | 0:07:41 | |
have calls, it is not good and they say they will work on the | 0:07:41 | 0:07:42 | |
have calls, it is not good and they say they will work on the network. | 0:07:42 | 0:07:42 | |
say they will work on the network. We | 0:07:42 | 0:07:43 | |
say they will work on the network. We have | 0:07:43 | 0:07:43 | |
say they will work on the network. We have heard | 0:07:43 | 0:07:43 | |
say they will work on the network. We have heard the | 0:07:43 | 0:07:44 | |
say they will work on the network. We have heard the same | 0:07:44 | 0:07:44 | |
say they will work on the network. We have heard the same from | 0:07:44 | 0:07:45 | |
say they will work on the network. We have heard the same from other | 0:07:45 | 0:07:45 | |
We have heard the same from other customers. | 0:07:45 | 0:07:46 | |
We have heard the same from other customers. Why | 0:07:46 | 0:07:46 | |
We have heard the same from other customers. Why might | 0:07:46 | 0:07:46 | |
We have heard the same from other customers. Why might there | 0:07:46 | 0:07:46 | |
We have heard the same from other customers. Why might there be | 0:07:46 | 0:07:50 | |
customers. Why might there be problems | 0:07:50 | 0:07:50 | |
customers. Why might there be problems with | 0:07:50 | 0:07:50 | |
customers. Why might there be problems with 4G? | 0:07:50 | 0:07:51 | |
customers. Why might there be problems with 4G? To | 0:07:51 | 0:07:52 | |
customers. Why might there be problems with 4G? To make | 0:07:52 | 0:07:52 | |
customers. Why might there be problems with 4G? To make it | 0:07:52 | 0:07:53 | |
customers. Why might there be problems with 4G? To make it work | 0:07:53 | 0:07:53 | |
customers. Why might there be problems with 4G? To make it work a | 0:07:53 | 0:07:53 | |
problems with 4G? To make it work a had | 0:07:53 | 0:07:53 | |
problems with 4G? To make it work a had to | 0:07:53 | 0:07:54 | |
problems with 4G? To make it work a had to reallocate | 0:07:54 | 0:07:54 | |
problems with 4G? To make it work a had to reallocate band | 0:07:54 | 0:07:54 | |
problems with 4G? To make it work a had to reallocate band with | 0:07:54 | 0:07:54 | |
problems with 4G? To make it work a had to reallocate band with to | 0:07:54 | 0:07:55 | |
problems with 4G? To make it work a had to reallocate band with to make | 0:07:55 | 0:07:55 | |
had to reallocate band with to make room | 0:07:55 | 0:07:55 | |
had to reallocate band with to make room for | 0:07:55 | 0:07:56 | |
had to reallocate band with to make room for super-fast | 0:07:56 | 0:07:56 | |
had to reallocate band with to make room for super-fast data. | 0:07:56 | 0:08:01 | |
had to reallocate band with to make room for super-fast data. And | 0:08:01 | 0:08:01 | |
had to reallocate band with to make room for super-fast data. And since | 0:08:01 | 0:08:03 | |
room for super-fast data. And since Orange | 0:08:03 | 0:08:03 | |
room for super-fast data. And since Orange and | 0:08:03 | 0:08:03 | |
room for super-fast data. And since Orange and the | 0:08:03 | 0:08:03 | |
room for super-fast data. And since Orange and the tea | 0:08:03 | 0:08:04 | |
room for super-fast data. And since Orange and the tea mobile | 0:08:04 | 0:08:04 | |
room for super-fast data. And since Orange and the tea mobile company | 0:08:04 | 0:08:04 | |
Orange and the tea mobile company merged, | 0:08:04 | 0:08:09 | |
Orange and the tea mobile company merged, the | 0:08:09 | 0:08:09 | |
Orange and the tea mobile company merged, the reorganisation, | 0:08:09 | 0:08:09 | |
Orange and the tea mobile company merged, the reorganisation, could | 0:08:09 | 0:08:10 | |
merged, the reorganisation, could it | 0:08:10 | 0:08:10 | |
merged, the reorganisation, could it be | 0:08:10 | 0:08:11 | |
merged, the reorganisation, could it be affecting | 0:08:11 | 0:08:11 | |
merged, the reorganisation, could it be affecting the | 0:08:11 | 0:08:11 | |
merged, the reorganisation, could it be affecting the network | 0:08:11 | 0:08:12 | |
merged, the reorganisation, could dedicated to | 0:08:12 | 0:08:12 | |
merged, the reorganisation, could dedicated to making | 0:08:12 | 0:08:13 | |
merged, the reorganisation, could dedicated to making calls? | 0:08:13 | 0:08:14 | |
merged, the reorganisation, could dedicated to making calls? As | 0:08:14 | 0:08:14 | |
dedicated to making calls? As well as | 0:08:14 | 0:08:15 | |
dedicated to making calls? As well as combining | 0:08:15 | 0:08:15 | |
dedicated to making calls? As well as combining the | 0:08:15 | 0:08:16 | |
dedicated to making calls? As well as combining the networks | 0:08:16 | 0:08:16 | |
dedicated to making calls? As well as combining the networks and | 0:08:16 | 0:08:17 | |
as combining the networks and upgrading | 0:08:17 | 0:08:17 | |
as combining the networks and upgrading to | 0:08:17 | 0:08:17 | |
as combining the networks and upgrading to 4G, | 0:08:17 | 0:08:17 | |
as combining the networks and upgrading to 4G, there | 0:08:17 | 0:08:18 | |
as combining the networks and upgrading to 4G, there is | 0:08:18 | 0:08:18 | |
as combining the networks and upgrading to 4G, there is a | 0:08:18 | 0:08:19 | |
as combining the networks and upgrading to 4G, there is a lot | 0:08:19 | 0:08:19 | |
as combining the networks and upgrading to 4G, there is a lot of | 0:08:19 | 0:08:19 | |
upgrading to 4G, there is a lot of alteration. | 0:08:19 | 0:08:21 | |
upgrading to 4G, there is a lot of alteration. If | 0:08:21 | 0:08:21 | |
upgrading to 4G, there is a lot of alteration. If your | 0:08:21 | 0:08:22 | |
upgrading to 4G, there is a lot of alteration. If your mobile | 0:08:22 | 0:08:22 | |
upgrading to 4G, there is a lot of alteration. If your mobile phone | 0:08:22 | 0:08:23 | |
upgrading to 4G, there is a lot of switches back | 0:08:23 | 0:08:23 | |
upgrading to 4G, there is a lot of switches back to | 0:08:23 | 0:08:23 | |
upgrading to 4G, there is a lot of switches back to the | 0:08:23 | 0:08:24 | |
upgrading to 4G, there is a lot of switches back to the 3G | 0:08:24 | 0:08:24 | |
upgrading to 4G, there is a lot of switches back to the 3G network, | 0:08:24 | 0:08:25 | |
upgrading to 4G, there is a lot of switches back to the 3G network, if | 0:08:25 | 0:08:25 | |
switches back to the 3G network, if you | 0:08:25 | 0:08:25 | |
switches back to the 3G network, if you have | 0:08:25 | 0:08:26 | |
switches back to the 3G network, if you have coverage | 0:08:26 | 0:08:27 | |
switches back to the 3G network, if you have coverage for | 0:08:27 | 0:08:27 | |
switches back to the 3G network, if you have coverage for the | 0:08:27 | 0:08:28 | |
switches back to the 3G network, if you have coverage for the 4G | 0:08:28 | 0:08:28 | |
switches back to the 3G network, if you have coverage for the 4G and | 0:08:28 | 0:08:28 | |
you have coverage for the 4G and not | 0:08:28 | 0:08:28 | |
you have coverage for the 4G and not 3G, | 0:08:28 | 0:08:29 | |
you have coverage for the 4G and not 3G, you | 0:08:29 | 0:08:30 | |
you have coverage for the 4G and not 3G, you have | 0:08:30 | 0:08:30 | |
you have coverage for the 4G and not 3G, you have a | 0:08:30 | 0:08:30 | |
you have coverage for the 4G and not 3G, you have a problem. | 0:08:30 | 0:08:31 | |
you have coverage for the 4G and not 3G, you have a problem. If | 0:08:31 | 0:08:31 | |
you have coverage for the 4G and not 3G, you have a problem. If many | 0:08:31 | 0:08:32 | |
not 3G, you have a problem. If many ways | 0:08:32 | 0:08:32 | |
not 3G, you have a problem. If many ways it | 0:08:32 | 0:08:32 | |
not 3G, you have a problem. If many ways it does | 0:08:32 | 0:08:33 | |
not 3G, you have a problem. If many ways it does not | 0:08:33 | 0:08:33 | |
not 3G, you have a problem. If many ways it does not matter | 0:08:33 | 0:08:34 | |
not 3G, you have a problem. If many ways it does not matter what | 0:08:34 | 0:08:34 | |
not 3G, you have a problem. If many ways it does not matter what causes | 0:08:34 | 0:08:34 | |
ways it does not matter what causes the | 0:08:34 | 0:08:34 | |
ways it does not matter what causes the problem | 0:08:34 | 0:08:34 | |
ways it does not matter what causes the problem calls, | 0:08:34 | 0:08:36 | |
ways it does not matter what causes the problem calls, whether | 0:08:36 | 0:08:36 | |
ways it does not matter what causes the problem calls, whether it | 0:08:36 | 0:08:36 | |
ways it does not matter what causes the problem calls, whether it is | 0:08:36 | 0:08:36 | |
the problem calls, whether it is switching | 0:08:36 | 0:08:37 | |
the problem calls, whether it is switching between | 0:08:37 | 0:08:37 | |
the problem calls, whether it is switching between the | 0:08:37 | 0:08:37 | |
the problem calls, whether it is switching between the two, | 0:08:37 | 0:08:38 | |
the problem calls, whether it is switching between the two, the | 0:08:38 | 0:08:38 | |
switching between the two, the pressure | 0:08:38 | 0:08:39 | |
switching between the two, the pressure on | 0:08:39 | 0:08:39 | |
switching between the two, the pressure on the | 0:08:39 | 0:08:39 | |
switching between the two, the pressure on the 3G | 0:08:39 | 0:08:39 | |
switching between the two, the pressure on the 3G network, | 0:08:39 | 0:08:40 | |
switching between the two, the pressure on the 3G network, or | 0:08:40 | 0:08:40 | |
pressure on the 3G network, or anything | 0:08:40 | 0:08:41 | |
pressure on the 3G network, or anything else, | 0:08:41 | 0:08:43 | |
pressure on the 3G network, or anything else, whilst | 0:08:43 | 0:08:44 | |
pressure on the 3G network, or anything else, whilst EE | 0:08:44 | 0:08:44 | |
pressure on the 3G network, or anything else, whilst EE likes | 0:08:44 | 0:08:44 | |
pressure on the 3G network, or anything else, whilst EE likes to | 0:08:44 | 0:08:45 | |
anything else, whilst EE likes to boast | 0:08:45 | 0:08:46 | |
anything else, whilst EE likes to boast they are | 0:08:46 | 0:08:46 | |
anything else, whilst EE likes to boast they are the | 0:08:46 | 0:08:46 | |
anything else, whilst EE likes to boast they are the biggest | 0:08:46 | 0:08:46 | |
anything else, whilst EE likes to boast they are the biggest and | 0:08:46 | 0:08:47 | |
boast they are the biggest and fastest | 0:08:47 | 0:08:48 | |
boast they are the biggest and fastest network, | 0:08:48 | 0:08:48 | |
boast they are the biggest and fastest network, the | 0:08:48 | 0:08:48 | |
boast they are the biggest and fastest network, the fact | 0:08:48 | 0:08:49 | |
boast they are the biggest and fastest network, the fact remains | 0:08:49 | 0:08:50 | |
boast they are the biggest and they appeared | 0:08:50 | 0:08:50 | |
boast they are the biggest and they appeared to | 0:08:50 | 0:08:50 | |
boast they are the biggest and they appeared to let | 0:08:50 | 0:08:50 | |
boast they are the biggest and they appeared to let customers | 0:08:50 | 0:08:51 | |
boast they are the biggest and they appeared to let customers down | 0:08:51 | 0:08:51 | |
they appeared to let customers down on | 0:08:51 | 0:08:52 | |
they appeared to let customers down on the | 0:08:52 | 0:08:52 | |
they appeared to let customers down on the most | 0:08:52 | 0:08:52 | |
they appeared to let customers down on the most basic | 0:08:52 | 0:08:52 | |
they appeared to let customers down on the most basic service, | 0:08:52 | 0:08:54 | |
they appeared to let customers down on the most basic service, phone- | 0:08:54 | 0:08:54 | |
on the most basic service, phone- calls. | 0:08:54 | 0:08:55 | |
on the most basic service, phone- calls. And | 0:08:55 | 0:08:55 | |
on the most basic service, phone- calls. And if | 0:08:55 | 0:08:55 | |
on the most basic service, phone- calls. And if EE | 0:08:55 | 0:08:56 | |
on the most basic service, phone- calls. And if EE are | 0:08:56 | 0:08:57 | |
on the most basic service, phone- calls. And if EE are not | 0:08:57 | 0:08:57 | |
on the most basic service, phone- calls. And if EE are not careful, | 0:08:57 | 0:08:58 | |
calls. And if EE are not careful, they | 0:08:58 | 0:08:58 | |
calls. And if EE are not careful, they might | 0:08:58 | 0:08:58 | |
calls. And if EE are not careful, they might find | 0:08:58 | 0:08:59 | |
calls. And if EE are not careful, they might find customers | 0:08:59 | 0:08:59 | |
calls. And if EE are not careful, they might find customers do | 0:08:59 | 0:09:00 | |
calls. And if EE are not careful, they might find customers do not | 0:09:00 | 0:09:00 | |
they might find customers do not want | 0:09:00 | 0:09:01 | |
they might find customers do not want to | 0:09:01 | 0:09:01 | |
they might find customers do not want to join | 0:09:01 | 0:09:01 | |
they might find customers do not want to join the | 0:09:01 | 0:09:01 | |
they might find customers do not want to join the party. | 0:09:01 | 0:09:03 | |
want to join the party. Where | 0:09:03 | 0:09:04 | |
want to join the party. Where did | 0:09:04 | 0:09:04 | |
want to join the party. Where did everyone | 0:09:04 | 0:09:04 | |
want to join the party. Where did everyone go? | 0:09:04 | 0:09:05 | |
Where did everyone go? In | 0:09:05 | 0:09:05 | |
Where did everyone go? In a | 0:09:05 | 0:09:06 | |
Where did everyone go? In a statement, | 0:09:06 | 0:09:08 | |
Where did everyone go? In a statement, EE | 0:09:08 | 0:09:09 | |
Where did everyone go? In a statement, EE apologised | 0:09:09 | 0:09:09 | |
Where did everyone go? In a statement, EE apologised to | 0:09:09 | 0:09:10 | |
In a statement, EE apologised to customers | 0:09:10 | 0:09:10 | |
In a statement, EE apologised to customers who | 0:09:10 | 0:09:10 | |
In a statement, EE apologised to customers who are | 0:09:10 | 0:09:10 | |
In a statement, EE apologised to customers who are experiencing | 0:09:10 | 0:09:11 | |
customers who are experiencing problems | 0:09:11 | 0:09:12 | |
customers who are experiencing problems while | 0:09:12 | 0:09:12 | |
customers who are experiencing problems while they upgrade | 0:09:12 | 0:09:13 | |
customers who are experiencing problems while they upgrade the | 0:09:13 | 0:09:13 | |
problems while they upgrade the system. | 0:09:13 | 0:09:13 | |
problems while they upgrade the system. They | 0:09:13 | 0:09:14 | |
problems while they upgrade the system. They say | 0:09:14 | 0:09:14 | |
problems while they upgrade the system. They say it | 0:09:14 | 0:09:15 | |
problems while they upgrade the system. They say it is | 0:09:15 | 0:09:16 | |
problems while they upgrade the system. They say it is not | 0:09:16 | 0:09:16 | |
problems while they upgrade the system. They say it is not a | 0:09:16 | 0:09:17 | |
system. They say it is not a network | 0:09:17 | 0:09:17 | |
system. They say it is not a network issue. | 0:09:17 | 0:09:17 | |
system. They say it is not a network issue. As | 0:09:17 | 0:09:18 | |
system. They say it is not a network issue. As with | 0:09:18 | 0:09:18 | |
system. They say it is not a network issue. As with any | 0:09:18 | 0:09:18 | |
system. They say it is not a network issue. As with any mobile | 0:09:18 | 0:09:19 | |
network issue. As with any mobile system | 0:09:19 | 0:09:20 | |
network issue. As with any mobile system they | 0:09:20 | 0:09:20 | |
network issue. As with any mobile system they say | 0:09:20 | 0:09:20 | |
network issue. As with any mobile system they say numerous | 0:09:20 | 0:09:20 | |
network issue. As with any mobile system they say numerous factors | 0:09:20 | 0:09:20 | |
system they say numerous factors can | 0:09:20 | 0:09:21 | |
system they say numerous factors can cause | 0:09:21 | 0:09:21 | |
system they say numerous factors can cause problems | 0:09:21 | 0:09:22 | |
system they say numerous factors can cause problems from | 0:09:22 | 0:09:22 | |
system they say numerous factors can cause problems from handset | 0:09:22 | 0:09:23 | |
can cause problems from handset faults | 0:09:23 | 0:09:23 | |
can cause problems from handset faults to | 0:09:23 | 0:09:23 | |
can cause problems from handset faults to complex | 0:09:23 | 0:09:24 | |
can cause problems from handset faults to complex issues, | 0:09:24 | 0:09:24 | |
can cause problems from handset faults to complex issues, as | 0:09:24 | 0:09:25 | |
can cause problems from handset faults to complex issues, as they | 0:09:25 | 0:09:25 | |
faults to complex issues, as they call | 0:09:25 | 0:09:25 | |
faults to complex issues, as they call them. | 0:09:25 | 0:09:26 | |
faults to complex issues, as they call them. They | 0:09:26 | 0:09:27 | |
faults to complex issues, as they call them. They promised | 0:09:27 | 0:09:27 | |
faults to complex issues, as they call them. They promised to | 0:09:27 | 0:09:28 | |
call them. They promised to investigate | 0:09:28 | 0:09:28 | |
call them. They promised to investigate every | 0:09:28 | 0:09:29 | |
call them. They promised to investigate every complaint | 0:09:29 | 0:09:29 | |
call them. They promised to investigate every complaint and | 0:09:29 | 0:09:29 | |
call them. They promised to investigate every complaint and do | 0:09:29 | 0:09:29 | |
investigate every complaint and do everything | 0:09:29 | 0:09:29 | |
investigate every complaint and do everything they | 0:09:29 | 0:09:30 | |
investigate every complaint and do everything they can | 0:09:30 | 0:09:30 | |
investigate every complaint and do everything they can to | 0:09:30 | 0:09:30 | |
investigate every complaint and do everything they can to resolve | 0:09:30 | 0:09:30 | |
investigate every complaint and do everything they can to resolve them. | 0:09:30 | 0:09:32 | |
everything they can to resolve them. If | 0:09:32 | 0:09:32 | |
everything they can to resolve them. If you | 0:09:32 | 0:09:33 | |
everything they can to resolve them. If you want | 0:09:33 | 0:09:33 | |
everything they can to resolve them. If you want to | 0:09:33 | 0:09:33 | |
everything they can to resolve them. If you want to comment | 0:09:33 | 0:09:33 | |
everything they can to resolve them. If you want to comment on | 0:09:33 | 0:09:34 | |
everything they can to resolve them. If you want to comment on that, | 0:09:34 | 0:09:34 | |
everything they can to resolve them. If you want to comment on that, get | 0:09:34 | 0:09:34 | |
If you want to comment on that, get in | 0:09:34 | 0:09:34 | |
If you want to comment on that, get in touch. | 0:09:34 | 0:09:35 | |
If you want to comment on that, get in touch. You | 0:09:35 | 0:09:36 | |
If you want to comment on that, get in touch. You can | 0:09:36 | 0:09:36 | |
If you want to comment on that, get in touch. You can send | 0:09:36 | 0:09:36 | |
If you want to comment on that, get in touch. You can send an | 0:09:36 | 0:09:36 | |
If you want to comment on that, get in touch. You can send an e-mail. | 0:09:36 | 0:09:39 | |
in touch. You can send an e-mail. You | 0:09:39 | 0:09:39 | |
in touch. You can send an e-mail. You can | 0:09:39 | 0:09:39 | |
in touch. You can send an e-mail. You can send | 0:09:39 | 0:09:40 | |
in touch. You can send an e-mail. You can send text | 0:09:40 | 0:09:40 | |
in touch. You can send an e-mail. You can send text message. | 0:09:40 | 0:09:42 | |
in touch. You can send an e-mail. You can send text message. And | 0:09:42 | 0:09:43 | |
in touch. You can send an e-mail. You can send text message. And join | 0:09:43 | 0:09:43 | |
You can send text message. And join in | 0:09:43 | 0:09:44 | |
You can send text message. And join in the | 0:09:44 | 0:09:44 | |
You can send text message. And join in the discussion | 0:09:44 | 0:09:44 | |
You can send text message. And join in the discussion on | 0:09:44 | 0:09:44 | |
You can send text message. And join in the discussion on Twitter. | 0:09:44 | 0:09:48 | |
in the discussion on Twitter. Coming | 0:09:48 | 0:09:48 | |
in the discussion on Twitter. Coming up, | 0:09:48 | 0:09:49 | |
in the discussion on Twitter. Coming up, Cadbury's | 0:09:49 | 0:09:49 | |
in the discussion on Twitter. Coming up, Cadbury's Dairy | 0:09:49 | 0:09:50 | |
in the discussion on Twitter. Coming up, Cadbury's Dairy Milk. | 0:09:50 | 0:09:51 | |
in the discussion on Twitter. Coming up, Cadbury's Dairy Milk. It | 0:09:51 | 0:09:51 | |
Coming up, Cadbury's Dairy Milk. It has | 0:09:51 | 0:09:51 | |
Coming up, Cadbury's Dairy Milk. It has a | 0:09:51 | 0:09:52 | |
Coming up, Cadbury's Dairy Milk. It has a new | 0:09:52 | 0:09:52 | |
Coming up, Cadbury's Dairy Milk. It has a new shape. | 0:09:52 | 0:09:52 | |
Coming up, Cadbury's Dairy Milk. It has a new shape. What | 0:09:52 | 0:09:54 | |
Coming up, Cadbury's Dairy Milk. It has a new shape. What happened | 0:09:54 | 0:09:54 | |
Coming up, Cadbury's Dairy Milk. It has a new shape. What happened to | 0:09:54 | 0:09:54 | |
has a new shape. What happened to the | 0:09:54 | 0:09:54 | |
has a new shape. What happened to the taste? | 0:09:54 | 0:09:55 | |
has a new shape. What happened to the taste? On | 0:09:55 | 0:09:55 | |
has a new shape. What happened to the taste? On the | 0:09:55 | 0:09:56 | |
has a new shape. What happened to the taste? On the show | 0:09:56 | 0:09:56 | |
has a new shape. What happened to the taste? On the show we | 0:09:56 | 0:09:57 | |
has a new shape. What happened to the taste? On the show we meet | 0:09:57 | 0:09:57 | |
has a new shape. What happened to the taste? On the show we meet all | 0:09:57 | 0:09:57 | |
the taste? On the show we meet all sorts | 0:09:57 | 0:09:57 | |
the taste? On the show we meet all sorts of | 0:09:57 | 0:09:58 | |
the taste? On the show we meet all sorts of different | 0:09:58 | 0:09:58 | |
the taste? On the show we meet all sorts of different rogues. | 0:09:58 | 0:09:59 | |
the taste? On the show we meet all sorts of different rogues. Every | 0:09:59 | 0:10:00 | |
sorts of different rogues. Every now | 0:10:00 | 0:10:00 | |
sorts of different rogues. Every now and | 0:10:00 | 0:10:01 | |
sorts of different rogues. Every now and then | 0:10:01 | 0:10:01 | |
sorts of different rogues. Every now and then we | 0:10:01 | 0:10:01 | |
sorts of different rogues. Every now and then we come | 0:10:01 | 0:10:01 | |
sorts of different rogues. Every now and then we come across | 0:10:01 | 0:10:01 | |
sorts of different rogues. Every now and then we come across this | 0:10:01 | 0:10:02 | |
now and then we come across this sort | 0:10:02 | 0:10:02 | |
now and then we come across this sort of | 0:10:02 | 0:10:03 | |
now and then we come across this sort of rogue | 0:10:03 | 0:10:03 | |
now and then we come across this sort of rogue that | 0:10:03 | 0:10:03 | |
now and then we come across this sort of rogue that puts | 0:10:03 | 0:10:04 | |
now and then we come across this sort of rogue that puts a | 0:10:04 | 0:10:04 | |
now and then we come across this sort of rogue that puts a shiver | 0:10:04 | 0:10:04 | |
sort of rogue that puts a shiver down | 0:10:04 | 0:10:04 | |
sort of rogue that puts a shiver down your | 0:10:04 | 0:10:04 | |
sort of rogue that puts a shiver down your spine, | 0:10:04 | 0:10:05 | |
sort of rogue that puts a shiver down your spine, the | 0:10:05 | 0:10:05 | |
sort of rogue that puts a shiver down your spine, the kind | 0:10:05 | 0:10:06 | |
sort of rogue that puts a shiver down your spine, the kind that | 0:10:06 | 0:10:07 | |
down your spine, the kind that makes | 0:10:07 | 0:10:07 | |
down your spine, the kind that makes you | 0:10:07 | 0:10:07 | |
down your spine, the kind that makes you wake | 0:10:07 | 0:10:07 | |
down your spine, the kind that makes you wake up | 0:10:07 | 0:10:07 | |
down your spine, the kind that makes you wake up in | 0:10:07 | 0:10:08 | |
down your spine, the kind that makes you wake up in the | 0:10:08 | 0:10:08 | |
down your spine, the kind that makes you wake up in the middle | 0:10:08 | 0:10:08 | |
down your spine, the kind that makes you wake up in the middle of | 0:10:08 | 0:10:09 | |
makes you wake up in the middle of the | 0:10:09 | 0:10:09 | |
makes you wake up in the middle of the night | 0:10:09 | 0:10:09 | |
makes you wake up in the middle of the night calling | 0:10:09 | 0:10:09 | |
makes you wake up in the middle of the night calling for | 0:10:09 | 0:10:09 | |
makes you wake up in the middle of the night calling for your | 0:10:09 | 0:10:10 | |
makes you wake up in the middle of the night calling for your mum. | 0:10:10 | 0:10:11 | |
the night calling for your mum. There | 0:10:11 | 0:10:12 | |
the night calling for your mum. There are | 0:10:12 | 0:10:12 | |
the night calling for your mum. There are no | 0:10:12 | 0:10:12 | |
the night calling for your mum. There are no two | 0:10:12 | 0:10:12 | |
the night calling for your mum. There are no two ways | 0:10:12 | 0:10:13 | |
the night calling for your mum. There are no two ways about | 0:10:13 | 0:10:13 | |
the night calling for your mum. There are no two ways about it, | 0:10:13 | 0:10:14 | |
There are no two ways about it, tonight's | 0:10:14 | 0:10:15 | |
There are no two ways about it, tonight's rogue | 0:10:15 | 0:10:16 | |
There are no two ways about it, tonight's rogue is | 0:10:16 | 0:10:16 | |
There are no two ways about it, tonight's rogue is a | 0:10:16 | 0:10:16 | |
There are no two ways about it, tonight's rogue is a horror | 0:10:16 | 0:10:16 | |
There are no two ways about it, tonight's rogue is a horror show. | 0:10:16 | 0:10:31 | |
tonight's rogue is a horror show. This | 0:10:31 | 0:10:31 | |
tonight's rogue is a horror show. This is | 0:10:31 | 0:10:32 | |
tonight's rogue is a horror show. This is a | 0:10:32 | 0:10:33 | |
tonight's rogue is a horror show. This is a story | 0:10:33 | 0:10:33 | |
tonight's rogue is a horror show. This is a story so | 0:10:33 | 0:10:35 | |
tonight's rogue is a horror show. This is a story so frightening | 0:10:35 | 0:10:35 | |
tonight's rogue is a horror show. This is a story so frightening that | 0:10:35 | 0:10:36 | |
This is a story so frightening that it | 0:10:36 | 0:10:36 | |
This is a story so frightening that it could | 0:10:36 | 0:10:36 | |
This is a story so frightening that it could you | 0:10:36 | 0:10:37 | |
This is a story so frightening that it could you -- | 0:10:37 | 0:10:37 | |
This is a story so frightening that it could you -- could | 0:10:37 | 0:10:38 | |
This is a story so frightening that it could you -- could put | 0:10:38 | 0:10:38 | |
This is a story so frightening that it could you -- could put you | 0:10:38 | 0:10:38 | |
This is a story so frightening that it could you -- could put you off | 0:10:38 | 0:10:38 | |
it could you -- could put you off renting | 0:10:38 | 0:10:39 | |
it could you -- could put you off renting a | 0:10:39 | 0:10:39 | |
it could you -- could put you off renting a house | 0:10:39 | 0:10:39 | |
it could you -- could put you off renting a house for | 0:10:39 | 0:10:40 | |
it could you -- could put you off renting a house for ever. | 0:10:40 | 0:10:41 | |
it could you -- could put you off renting a house for ever. It | 0:10:41 | 0:10:41 | |
it could you -- could put you off renting a house for ever. It is | 0:10:41 | 0:10:41 | |
it could you -- could put you off renting a house for ever. It is a | 0:10:41 | 0:10:41 | |
renting a house for ever. It is a story | 0:10:41 | 0:10:42 | |
renting a house for ever. It is a story about | 0:10:42 | 0:10:43 | |
renting a house for ever. It is a story about a | 0:10:43 | 0:10:43 | |
renting a house for ever. It is a story about a lettings | 0:10:43 | 0:10:43 | |
renting a house for ever. It is a story about a lettings agent. | 0:10:43 | 0:10:44 | |
renting a house for ever. It is a story about a lettings agent. We | 0:10:44 | 0:10:45 | |
story about a lettings agent. We should | 0:10:45 | 0:10:46 | |
story about a lettings agent. We should clear | 0:10:46 | 0:10:46 | |
story about a lettings agent. We should clear up misconceptions. | 0:10:46 | 0:10:49 | |
should clear up misconceptions. Some | 0:10:49 | 0:10:49 | |
should clear up misconceptions. Some of | 0:10:49 | 0:10:50 | |
should clear up misconceptions. Some of you | 0:10:50 | 0:10:50 | |
should clear up misconceptions. Some of you are | 0:10:50 | 0:10:51 | |
should clear up misconceptions. Some of you are thinking | 0:10:51 | 0:10:51 | |
should clear up misconceptions. Some of you are thinking that | 0:10:51 | 0:10:51 | |
should clear up misconceptions. Some of you are thinking that all | 0:10:51 | 0:10:53 | |
Some of you are thinking that all lettings | 0:10:53 | 0:10:53 | |
Some of you are thinking that all lettings agents | 0:10:53 | 0:10:54 | |
Some of you are thinking that all lettings agents are | 0:10:54 | 0:10:54 | |
Some of you are thinking that all lettings agents are vampires | 0:10:54 | 0:10:54 | |
lettings agents are vampires who exploit | 0:10:54 | 0:10:55 | |
lettings agents are vampires who exploit the | 0:10:55 | 0:10:55 | |
lettings agents are vampires who exploit the desperate | 0:10:55 | 0:10:56 | |
lettings agents are vampires who exploit the desperate need | 0:10:56 | 0:10:56 | |
lettings agents are vampires who exploit the desperate need to | 0:10:56 | 0:10:56 | |
lettings agents are vampires who exploit the desperate need to live | 0:10:56 | 0:10:56 | |
exploit the desperate need to live somewhere. | 0:10:56 | 0:10:57 | |
exploit the desperate need to live somewhere. That | 0:10:57 | 0:10:57 | |
exploit the desperate need to live somewhere. That is | 0:10:57 | 0:10:58 | |
exploit the desperate need to live somewhere. That is not | 0:10:58 | 0:10:58 | |
exploit the desperate need to live somewhere. That is not so. | 0:10:58 | 0:10:59 | |
exploit the desperate need to live somewhere. That is not so. We | 0:10:59 | 0:10:59 | |
exploit the desperate need to live somewhere. That is not so. We have | 0:10:59 | 0:10:59 | |
somewhere. That is not so. We have come | 0:10:59 | 0:11:00 | |
somewhere. That is not so. We have come across | 0:11:00 | 0:11:00 | |
somewhere. That is not so. We have come across a | 0:11:00 | 0:11:00 | |
somewhere. That is not so. We have come across a lot | 0:11:00 | 0:11:00 | |
somewhere. That is not so. We have come across a lot of | 0:11:00 | 0:11:01 | |
somewhere. That is not so. We have come across a lot of very | 0:11:01 | 0:11:01 | |
somewhere. That is not so. We have come across a lot of very decent | 0:11:01 | 0:11:02 | |
come across a lot of very decent lettings | 0:11:02 | 0:11:02 | |
come across a lot of very decent lettings agents. | 0:11:02 | 0:11:04 | |
come across a lot of very decent lettings agents. Some | 0:11:04 | 0:11:04 | |
come across a lot of very decent lettings agents. Some of | 0:11:04 | 0:11:05 | |
come across a lot of very decent lettings agents. Some of whom | 0:11:05 | 0:11:06 | |
come across a lot of very decent lettings agents. Some of whom can | 0:11:06 | 0:11:06 | |
lettings agents. Some of whom can incidentally | 0:11:06 | 0:11:06 | |
lettings agents. Some of whom can incidentally allow | 0:11:06 | 0:11:06 | |
lettings agents. Some of whom can incidentally allow us | 0:11:06 | 0:11:06 | |
lettings agents. Some of whom can incidentally allow us to | 0:11:06 | 0:11:08 | |
lettings agents. Some of whom can incidentally allow us to film | 0:11:08 | 0:11:08 | |
lettings agents. Some of whom can incidentally allow us to film in | 0:11:08 | 0:11:08 | |
incidentally allow us to film in their | 0:11:08 | 0:11:08 | |
incidentally allow us to film in their houses. | 0:11:08 | 0:11:09 | |
incidentally allow us to film in their houses. Take | 0:11:09 | 0:11:10 | |
incidentally allow us to film in their houses. Take Dave, | 0:11:10 | 0:11:11 | |
incidentally allow us to film in their houses. Take Dave, he | 0:11:11 | 0:11:11 | |
incidentally allow us to film in their houses. Take Dave, he has | 0:11:11 | 0:11:11 | |
incidentally allow us to film in their houses. Take Dave, he has an | 0:11:11 | 0:11:11 | |
their houses. Take Dave, he has an agent | 0:11:11 | 0:11:11 | |
their houses. Take Dave, he has an agent but | 0:11:11 | 0:11:12 | |
their houses. Take Dave, he has an agent but he | 0:11:12 | 0:11:12 | |
their houses. Take Dave, he has an agent but he has | 0:11:12 | 0:11:15 | |
their houses. Take Dave, he has an agent but he has raised | 0:11:15 | 0:11:15 | |
their houses. Take Dave, he has an agent but he has raised over | 0:11:15 | 0:11:15 | |
agent but he has raised over £300,000 | 0:11:15 | 0:11:15 | |
agent but he has raised over £300,000 by | 0:11:15 | 0:11:16 | |
agent but he has raised over £300,000 by doing | 0:11:16 | 0:11:16 | |
agent but he has raised over £300,000 by doing charity | 0:11:16 | 0:11:17 | |
agent but he has raised over £300,000 by doing charity bike | 0:11:17 | 0:11:17 | |
£300,000 by doing charity bike rides. | 0:11:17 | 0:11:20 | |
£300,000 by doing charity bike rides. Our | 0:11:20 | 0:11:20 | |
£300,000 by doing charity bike rides. Our I | 0:11:20 | 0:11:20 | |
£300,000 by doing charity bike rides. Our I am | 0:11:20 | 0:11:21 | |
£300,000 by doing charity bike rides. Our I am also | 0:11:21 | 0:11:21 | |
£300,000 by doing charity bike rides. Our I am also a | 0:11:21 | 0:11:21 | |
£300,000 by doing charity bike rides. Our I am also a Scout leader. | 0:11:21 | 0:11:22 | |
rides. Our I am also a Scout leader. He | 0:11:22 | 0:11:22 | |
rides. Our I am also a Scout leader. He knows | 0:11:22 | 0:11:23 | |
rides. Our I am also a Scout leader. He knows he | 0:11:23 | 0:11:23 | |
rides. Our I am also a Scout leader. He knows he has | 0:11:23 | 0:11:23 | |
rides. Our I am also a Scout leader. He knows he has to | 0:11:23 | 0:11:23 | |
rides. Our I am also a Scout leader. He knows he has to do his | 0:11:23 | 0:11:24 | |
rides. Our I am also a Scout leader. He knows he has to do his job | 0:11:24 | 0:11:25 | |
He knows he has to do his job honestly | 0:11:25 | 0:11:25 | |
He knows he has to do his job honestly because | 0:11:25 | 0:11:25 | |
He knows he has to do his job honestly because even | 0:11:25 | 0:11:26 | |
He knows he has to do his job honestly because even though | 0:11:26 | 0:11:26 | |
He knows he has to do his job honestly because even though they | 0:11:26 | 0:11:26 | |
honestly because even though they are | 0:11:26 | 0:11:28 | |
honestly because even though they are rented | 0:11:28 | 0:11:28 | |
honestly because even though they are rented homes | 0:11:28 | 0:11:28 | |
honestly because even though they are rented homes he | 0:11:28 | 0:11:29 | |
honestly because even though they are rented homes he is | 0:11:29 | 0:11:29 | |
honestly because even though they are rented homes he is dealing | 0:11:29 | 0:11:29 | |
honestly because even though they are rented homes he is dealing with, | 0:11:29 | 0:11:31 | |
are rented homes he is dealing with, they | 0:11:31 | 0:11:31 | |
are rented homes he is dealing with, they are | 0:11:31 | 0:11:32 | |
are rented homes he is dealing with, they are people's | 0:11:32 | 0:11:32 | |
are rented homes he is dealing with, they are people's homes. | 0:11:32 | 0:11:34 | |
are rented homes he is dealing with, they are people's homes. And | 0:11:34 | 0:11:35 | |
are rented homes he is dealing with, they are people's homes. And do | 0:11:35 | 0:11:35 | |
are rented homes he is dealing with, they are people's homes. And do I | 0:11:35 | 0:11:36 | |
they are people's homes. And do I am | 0:11:36 | 0:11:36 | |
they are people's homes. And do I am a | 0:11:36 | 0:11:36 | |
they are people's homes. And do I am a school | 0:11:36 | 0:11:36 | |
they are people's homes. And do I am a school governor. | 0:11:36 | 0:11:37 | |
they are people's homes. And do I am a school governor. If | 0:11:37 | 0:11:38 | |
they are people's homes. And do I am a school governor. If only | 0:11:38 | 0:11:39 | |
they are people's homes. And do I am a school governor. If only these | 0:11:39 | 0:11:40 | |
am a school governor. If only these two | 0:11:40 | 0:11:40 | |
am a school governor. If only these two had | 0:11:40 | 0:11:40 | |
am a school governor. If only these two had gone | 0:11:40 | 0:11:40 | |
am a school governor. If only these two had gone to | 0:11:40 | 0:11:41 | |
am a school governor. If only these two had gone to imagine | 0:11:41 | 0:11:41 | |
am a school governor. If only these two had gone to imagine the | 0:11:41 | 0:11:41 | |
am a school governor. If only these two had gone to imagine the day. | 0:11:41 | 0:11:42 | |
two had gone to imagine the day. Instead, | 0:11:42 | 0:11:42 | |
two had gone to imagine the day. Instead, after | 0:11:42 | 0:11:43 | |
two had gone to imagine the day. Instead, after weeks | 0:11:43 | 0:11:43 | |
two had gone to imagine the day. Instead, after weeks of | 0:11:43 | 0:11:43 | |
two had gone to imagine the day. Instead, after weeks of flat | 0:11:43 | 0:11:44 | |
Instead, after weeks of flat hunting, | 0:11:44 | 0:11:44 | |
Instead, after weeks of flat hunting, they | 0:11:44 | 0:11:45 | |
Instead, after weeks of flat hunting, they thought | 0:11:45 | 0:11:45 | |
Instead, after weeks of flat hunting, they thought they | 0:11:45 | 0:11:46 | |
Instead, after weeks of flat hunting, they thought they found | 0:11:46 | 0:11:46 | |
hunting, they thought they found the | 0:11:46 | 0:11:46 | |
hunting, they thought they found the perfect | 0:11:46 | 0:11:47 | |
hunting, they thought they found the perfect place | 0:11:47 | 0:11:48 | |
hunting, they thought they found the perfect place when | 0:11:48 | 0:11:48 | |
hunting, they thought they found the perfect place when they | 0:11:48 | 0:11:49 | |
the perfect place when they answered | 0:11:49 | 0:11:49 | |
the perfect place when they answered an | 0:11:49 | 0:11:50 | |
the perfect place when they answered an advertisement | 0:11:50 | 0:11:50 | |
the perfect place when they answered an advertisement with | 0:11:50 | 0:11:50 | |
answered an advertisement with Grattan | 0:11:50 | 0:11:50 | |
answered an advertisement with Grattan Estates | 0:11:50 | 0:11:51 | |
answered an advertisement with Grattan Estates in | 0:11:51 | 0:11:51 | |
answered an advertisement with Grattan Estates in north | 0:11:51 | 0:11:51 | |
answered an advertisement with Grattan Estates in north London. | 0:11:51 | 0:11:52 | |
Grattan Estates in north London. When | 0:11:52 | 0:11:53 | |
Grattan Estates in north London. When we | 0:11:53 | 0:11:53 | |
Grattan Estates in north London. When we found | 0:11:53 | 0:11:53 | |
Grattan Estates in north London. When we found the | 0:11:53 | 0:11:54 | |
Grattan Estates in north London. When we found the property | 0:11:54 | 0:11:54 | |
Grattan Estates in north London. When we found the property we | 0:11:54 | 0:11:54 | |
When we found the property we thought | 0:11:54 | 0:11:55 | |
When we found the property we thought it | 0:11:55 | 0:11:55 | |
When we found the property we thought it was | 0:11:55 | 0:11:55 | |
When we found the property we thought it was a | 0:11:55 | 0:11:56 | |
When we found the property we thought it was a dream | 0:11:56 | 0:11:56 | |
When we found the property we thought it was a dream come | 0:11:56 | 0:11:57 | |
When we found the property we thought it was a dream come true | 0:11:57 | 0:11:57 | |
thought it was a dream come true with | 0:11:57 | 0:11:57 | |
thought it was a dream come true with a | 0:11:57 | 0:11:57 | |
thought it was a dream come true with a good | 0:11:57 | 0:11:58 | |
thought it was a dream come true with a good location | 0:11:58 | 0:11:58 | |
thought it was a dream come true with a good location and | 0:11:58 | 0:11:58 | |
thought it was a dream come true with a good location and affordable. | 0:11:58 | 0:11:59 | |
with a good location and affordable. We | 0:11:59 | 0:12:00 | |
with a good location and affordable. We thought | 0:12:00 | 0:12:00 | |
with a good location and affordable. We thought we | 0:12:00 | 0:12:00 | |
with a good location and affordable. We thought we had | 0:12:00 | 0:12:01 | |
with a good location and affordable. We thought we had to | 0:12:01 | 0:12:01 | |
with a good location and affordable. We thought we had to act | 0:12:01 | 0:12:01 | |
with a good location and affordable. We thought we had to act on | 0:12:01 | 0:12:02 | |
with a good location and affordable. We thought we had to act on it | 0:12:02 | 0:12:02 | |
We thought we had to act on it now. How | 0:12:02 | 0:12:02 | |
We thought we had to act on it now. How much | 0:12:02 | 0:12:03 | |
We thought we had to act on it now. How much were | 0:12:03 | 0:12:03 | |
We thought we had to act on it now. How much were they | 0:12:03 | 0:12:03 | |
We thought we had to act on it now. How much were they asking | 0:12:03 | 0:12:03 | |
We thought we had to act on it now. How much were they asking for? | 0:12:03 | 0:12:07 | |
We thought we had to act on it now. How much were they asking for? It | 0:12:07 | 0:12:07 | |
How much were they asking for? It was | 0:12:07 | 0:12:08 | |
How much were they asking for? It was originally | 0:12:08 | 0:12:08 | |
How much were they asking for? It was originally 420 | 0:12:08 | 0:12:08 | |
How much were they asking for? It was originally 420 a | 0:12:08 | 0:12:08 | |
How much were they asking for? It was originally 420 a week. | 0:12:08 | 0:12:09 | |
How much were they asking for? It was originally 420 a week. We | 0:12:09 | 0:12:09 | |
How much were they asking for? It was originally 420 a week. We said | 0:12:09 | 0:12:10 | |
was originally 420 a week. We said we | 0:12:10 | 0:12:10 | |
was originally 420 a week. We said we did | 0:12:10 | 0:12:10 | |
was originally 420 a week. We said we did not | 0:12:10 | 0:12:10 | |
was originally 420 a week. We said we did not think | 0:12:10 | 0:12:10 | |
was originally 420 a week. We said we did not think we | 0:12:10 | 0:12:11 | |
was originally 420 a week. We said we did not think we could | 0:12:11 | 0:12:11 | |
was originally 420 a week. We said we did not think we could afford | 0:12:11 | 0:12:12 | |
was originally 420 a week. We said we did not think we could afford it | 0:12:12 | 0:12:12 | |
we did not think we could afford it and | 0:12:12 | 0:12:12 | |
we did not think we could afford it and put | 0:12:12 | 0:12:12 | |
we did not think we could afford it and put in | 0:12:12 | 0:12:13 | |
we did not think we could afford it and put in an | 0:12:13 | 0:12:13 | |
we did not think we could afford it and put in an offer | 0:12:13 | 0:12:14 | |
we did not think we could afford it and put in an offer for | 0:12:14 | 0:12:14 | |
we did not think we could afford it and put in an offer for 400. | 0:12:14 | 0:12:14 | |
and put in an offer for 400. Grattan | 0:12:14 | 0:12:15 | |
and put in an offer for 400. Grattan Estates | 0:12:15 | 0:12:15 | |
and put in an offer for 400. Grattan Estates said | 0:12:15 | 0:12:16 | |
and put in an offer for 400. Grattan Estates said it | 0:12:16 | 0:12:16 | |
and put in an offer for 400. Grattan Estates said it was | 0:12:16 | 0:12:16 | |
and put in an offer for 400. Grattan Estates said it was fine. | 0:12:16 | 0:12:17 | |
Grattan Estates said it was fine. We | 0:12:17 | 0:12:17 | |
Grattan Estates said it was fine. We said | 0:12:17 | 0:12:17 | |
Grattan Estates said it was fine. We said we | 0:12:17 | 0:12:17 | |
Grattan Estates said it was fine. We said we would | 0:12:17 | 0:12:18 | |
Grattan Estates said it was fine. We said we would come | 0:12:18 | 0:12:18 | |
Grattan Estates said it was fine. We said we would come to | 0:12:18 | 0:12:19 | |
Grattan Estates said it was fine. We said we would come to the | 0:12:19 | 0:12:19 | |
Grattan Estates said it was fine. We said we would come to the office | 0:12:19 | 0:12:19 | |
We said we would come to the office now. | 0:12:19 | 0:12:20 | |
We said we would come to the office now. And | 0:12:20 | 0:12:21 | |
We said we would come to the office now. And this | 0:12:21 | 0:12:21 | |
We said we would come to the office now. And this is | 0:12:21 | 0:12:21 | |
We said we would come to the office now. And this is the | 0:12:21 | 0:12:22 | |
We said we would come to the office now. And this is the blasts, | 0:12:22 | 0:12:24 | |
now. And this is the blasts, Mustafa | 0:12:24 | 0:12:24 | |
now. And this is the blasts, Mustafa Shahnawaz. | 0:12:24 | 0:12:26 | |
now. And this is the blasts, Mustafa Shahnawaz. The | 0:12:26 | 0:12:27 | |
now. And this is the blasts, Mustafa Shahnawaz. The two | 0:12:27 | 0:12:27 | |
now. And this is the blasts, Mustafa Shahnawaz. The two did | 0:12:27 | 0:12:27 | |
now. And this is the blasts, Mustafa Shahnawaz. The two did not | 0:12:27 | 0:12:27 | |
Mustafa Shahnawaz. The two did not meet | 0:12:27 | 0:12:27 | |
Mustafa Shahnawaz. The two did not meet him | 0:12:27 | 0:12:28 | |
Mustafa Shahnawaz. The two did not meet him personally | 0:12:28 | 0:12:29 | |
Mustafa Shahnawaz. The two did not meet him personally but | 0:12:29 | 0:12:29 | |
Mustafa Shahnawaz. The two did not meet him personally but they | 0:12:29 | 0:12:29 | |
Mustafa Shahnawaz. The two did not meet him personally but they handed | 0:12:29 | 0:12:29 | |
meet him personally but they handed the | 0:12:29 | 0:12:30 | |
meet him personally but they handed the firm | 0:12:30 | 0:12:30 | |
meet him personally but they handed the firm a | 0:12:30 | 0:12:32 | |
meet him personally but they handed the firm a deposit | 0:12:32 | 0:12:32 | |
meet him personally but they handed the firm a deposit of | 0:12:32 | 0:12:32 | |
meet him personally but they handed the firm a deposit of £2,700. | 0:12:32 | 0:12:33 | |
the firm a deposit of £2,700. Despite | 0:12:33 | 0:12:34 | |
the firm a deposit of £2,700. Despite getting | 0:12:34 | 0:12:34 | |
the firm a deposit of £2,700. Despite getting a | 0:12:34 | 0:12:35 | |
the firm a deposit of £2,700. Despite getting a receipt | 0:12:35 | 0:12:35 | |
Despite getting a receipt confirming | 0:12:35 | 0:12:36 | |
Despite getting a receipt confirming the | 0:12:36 | 0:12:36 | |
Despite getting a receipt confirming the monthly | 0:12:36 | 0:12:36 | |
Despite getting a receipt confirming the monthly rent, | 0:12:36 | 0:12:37 | |
Despite getting a receipt confirming the monthly rent, when | 0:12:37 | 0:12:38 | |
confirming the monthly rent, when they | 0:12:38 | 0:12:38 | |
confirming the monthly rent, when they went | 0:12:38 | 0:12:38 | |
confirming the monthly rent, when they went to | 0:12:38 | 0:12:38 | |
confirming the monthly rent, when they went to sign | 0:12:38 | 0:12:38 | |
confirming the monthly rent, when they went to sign a | 0:12:38 | 0:12:39 | |
confirming the monthly rent, when they went to sign a tenancy | 0:12:39 | 0:12:39 | |
they went to sign a tenancy agreement, | 0:12:39 | 0:12:40 | |
they went to sign a tenancy agreement, there | 0:12:40 | 0:12:41 | |
they went to sign a tenancy agreement, there was | 0:12:41 | 0:12:41 | |
they went to sign a tenancy agreement, there was a | 0:12:41 | 0:12:41 | |
they went to sign a tenancy agreement, there was a nasty | 0:12:41 | 0:12:41 | |
agreement, there was a nasty surprise. | 0:12:41 | 0:12:43 | |
agreement, there was a nasty surprise. My | 0:12:43 | 0:12:43 | |
agreement, there was a nasty surprise. My friend | 0:12:43 | 0:12:44 | |
agreement, there was a nasty surprise. My friend noticed | 0:12:44 | 0:12:44 | |
agreement, there was a nasty surprise. My friend noticed the | 0:12:44 | 0:12:44 | |
surprise. My friend noticed the price | 0:12:44 | 0:12:45 | |
surprise. My friend noticed the price was | 0:12:45 | 0:12:45 | |
surprise. My friend noticed the price was wrong, | 0:12:45 | 0:12:45 | |
surprise. My friend noticed the price was wrong, he | 0:12:45 | 0:12:45 | |
surprise. My friend noticed the price was wrong, he had | 0:12:45 | 0:12:46 | |
surprise. My friend noticed the price was wrong, he had increased | 0:12:46 | 0:12:47 | |
price was wrong, he had increased it | 0:12:47 | 0:12:47 | |
price was wrong, he had increased it to | 0:12:47 | 0:12:48 | |
price was wrong, he had increased it to 500 | 0:12:48 | 0:12:48 | |
price was wrong, he had increased it to 500 per | 0:12:48 | 0:12:48 | |
price was wrong, he had increased it to 500 per week. | 0:12:48 | 0:12:49 | |
price was wrong, he had increased it to 500 per week. We | 0:12:49 | 0:12:49 | |
price was wrong, he had increased it to 500 per week. We were | 0:12:49 | 0:12:49 | |
price was wrong, he had increased it to 500 per week. We were like, | 0:12:49 | 0:12:50 | |
it to 500 per week. We were like, hold | 0:12:50 | 0:12:50 | |
it to 500 per week. We were like, hold on, | 0:12:50 | 0:12:51 | |
it to 500 per week. We were like, hold on, you | 0:12:51 | 0:12:51 | |
it to 500 per week. We were like, hold on, you have | 0:12:51 | 0:12:52 | |
it to 500 per week. We were like, hold on, you have changed | 0:12:52 | 0:12:52 | |
it to 500 per week. We were like, hold on, you have changed it | 0:12:52 | 0:12:53 | |
hold on, you have changed it without | 0:12:53 | 0:12:53 | |
hold on, you have changed it without consent. | 0:12:53 | 0:12:54 | |
hold on, you have changed it without consent. That | 0:12:54 | 0:12:54 | |
hold on, you have changed it without consent. That is | 0:12:54 | 0:12:55 | |
hold on, you have changed it without consent. That is when | 0:12:55 | 0:12:55 | |
hold on, you have changed it without consent. That is when it | 0:12:55 | 0:12:55 | |
without consent. That is when it kicked | 0:12:55 | 0:12:55 | |
without consent. That is when it kicked off. | 0:12:55 | 0:12:57 | |
without consent. That is when it kicked off. Grattan | 0:12:57 | 0:12:57 | |
without consent. That is when it kicked off. Grattan Estates | 0:12:57 | 0:12:58 | |
without consent. That is when it kicked off. Grattan Estates refused | 0:12:58 | 0:12:59 | |
kicked off. Grattan Estates refused to | 0:12:59 | 0:12:59 | |
kicked off. Grattan Estates refused to budge. | 0:12:59 | 0:13:00 | |
kicked off. Grattan Estates refused to budge. As | 0:13:00 | 0:13:00 | |
kicked off. Grattan Estates refused to budge. As they | 0:13:00 | 0:13:01 | |
kicked off. Grattan Estates refused to budge. As they could | 0:13:01 | 0:13:01 | |
kicked off. Grattan Estates refused to budge. As they could not | 0:13:01 | 0:13:01 | |
kicked off. Grattan Estates refused to budge. As they could not pay | 0:13:01 | 0:13:01 | |
kicked off. Grattan Estates refused to budge. As they could not pay the | 0:13:01 | 0:13:02 | |
to budge. As they could not pay the new | 0:13:02 | 0:13:02 | |
to budge. As they could not pay the new price | 0:13:02 | 0:13:02 | |
to budge. As they could not pay the new price they | 0:13:02 | 0:13:02 | |
to budge. As they could not pay the new price they were | 0:13:02 | 0:13:02 | |
to budge. As they could not pay the new price they were left | 0:13:02 | 0:13:03 | |
to budge. As they could not pay the new price they were left without | 0:13:03 | 0:13:03 | |
to budge. As they could not pay the new price they were left without a | 0:13:03 | 0:13:03 | |
new price they were left without a flat. | 0:13:03 | 0:13:04 | |
new price they were left without a flat. Worse | 0:13:04 | 0:13:05 | |
new price they were left without a flat. Worse still, | 0:13:05 | 0:13:05 | |
new price they were left without a flat. Worse still, Grattan | 0:13:05 | 0:13:06 | |
new price they were left without a flat. Worse still, Grattan Estates | 0:13:06 | 0:13:07 | |
flat. Worse still, Grattan Estates pocketed | 0:13:07 | 0:13:07 | |
flat. Worse still, Grattan Estates pocketed the | 0:13:07 | 0:13:08 | |
flat. Worse still, Grattan Estates pocketed the deposit | 0:13:08 | 0:13:08 | |
flat. Worse still, Grattan Estates pocketed the deposit and | 0:13:08 | 0:13:08 | |
flat. Worse still, Grattan Estates pocketed the deposit and refuse | 0:13:08 | 0:13:08 | |
flat. Worse still, Grattan Estates pocketed the deposit and refuse to | 0:13:08 | 0:13:09 | |
pocketed the deposit and refuse to give | 0:13:09 | 0:13:09 | |
pocketed the deposit and refuse to give it | 0:13:09 | 0:13:09 | |
pocketed the deposit and refuse to give it back. | 0:13:09 | 0:13:13 | |
pocketed the deposit and refuse to give it back. That | 0:13:13 | 0:13:13 | |
pocketed the deposit and refuse to give it back. That was | 0:13:13 | 0:13:13 | |
pocketed the deposit and refuse to give it back. That was one | 0:13:13 | 0:13:14 | |
pocketed the deposit and refuse to give it back. That was one month's | 0:13:14 | 0:13:14 | |
give it back. That was one month's salary. | 0:13:14 | 0:13:15 | |
give it back. That was one month's salary. We | 0:13:15 | 0:13:15 | |
give it back. That was one month's salary. We had | 0:13:15 | 0:13:16 | |
give it back. That was one month's salary. We had worked | 0:13:16 | 0:13:16 | |
give it back. That was one month's salary. We had worked really | 0:13:16 | 0:13:17 | |
give it back. That was one month's salary. We had worked really hard | 0:13:17 | 0:13:18 | |
salary. We had worked really hard for | 0:13:18 | 0:13:18 | |
salary. We had worked really hard for the | 0:13:18 | 0:13:18 | |
salary. We had worked really hard for the money | 0:13:18 | 0:13:19 | |
salary. We had worked really hard for the money and | 0:13:19 | 0:13:19 | |
salary. We had worked really hard for the money and to | 0:13:19 | 0:13:19 | |
salary. We had worked really hard for the money and to have | 0:13:19 | 0:13:19 | |
salary. We had worked really hard for the money and to have it | 0:13:19 | 0:13:20 | |
for the money and to have it evaporated | 0:13:20 | 0:13:20 | |
for the money and to have it evaporated by | 0:13:20 | 0:13:20 | |
for the money and to have it evaporated by people | 0:13:20 | 0:13:21 | |
for the money and to have it evaporated by people who | 0:13:21 | 0:13:21 | |
for the money and to have it evaporated by people who have | 0:13:21 | 0:13:21 | |
for the money and to have it evaporated by people who have not | 0:13:21 | 0:13:21 | |
evaporated by people who have not worked | 0:13:21 | 0:13:21 | |
evaporated by people who have not worked for | 0:13:21 | 0:13:22 | |
evaporated by people who have not worked for it, | 0:13:22 | 0:13:24 | |
evaporated by people who have not worked for it, it | 0:13:24 | 0:13:24 | |
evaporated by people who have not worked for it, it was | 0:13:24 | 0:13:25 | |
evaporated by people who have not worked for it, it was a | 0:13:25 | 0:13:25 | |
evaporated by people who have not worked for it, it was a nightmare. | 0:13:25 | 0:13:26 | |
worked for it, it was a nightmare. We | 0:13:26 | 0:13:26 | |
worked for it, it was a nightmare. We were | 0:13:26 | 0:13:26 | |
worked for it, it was a nightmare. We were ruined | 0:13:26 | 0:13:27 | |
worked for it, it was a nightmare. We were ruined financially. | 0:13:27 | 0:13:29 | |
worked for it, it was a nightmare. We were ruined financially. It | 0:13:29 | 0:13:30 | |
worked for it, it was a nightmare. We were ruined financially. It was | 0:13:30 | 0:13:30 | |
We were ruined financially. It was totally | 0:13:30 | 0:13:30 | |
We were ruined financially. It was totally brazen. | 0:13:30 | 0:13:32 | |
We were ruined financially. It was totally brazen. Just | 0:13:32 | 0:13:32 | |
We were ruined financially. It was totally brazen. Just to | 0:13:32 | 0:13:32 | |
We were ruined financially. It was totally brazen. Just to get it | 0:13:32 | 0:13:32 | |
totally brazen. Just to get it straight, | 0:13:32 | 0:13:34 | |
totally brazen. Just to get it straight, you | 0:13:34 | 0:13:34 | |
totally brazen. Just to get it straight, you have | 0:13:34 | 0:13:35 | |
totally brazen. Just to get it straight, you have somewhere | 0:13:35 | 0:13:35 | |
totally brazen. Just to get it straight, you have somewhere to | 0:13:35 | 0:13:35 | |
straight, you have somewhere to live | 0:13:35 | 0:13:35 | |
straight, you have somewhere to live now? | 0:13:35 | 0:13:36 | |
straight, you have somewhere to live now? Yes. | 0:13:36 | 0:13:38 | |
straight, you have somewhere to live now? Yes. Because | 0:13:38 | 0:13:38 | |
straight, you have somewhere to live now? Yes. Because this | 0:13:38 | 0:13:39 | |
straight, you have somewhere to live now? Yes. Because this place | 0:13:39 | 0:13:39 | |
live now? Yes. Because this place is | 0:13:39 | 0:13:40 | |
live now? Yes. Because this place is available! | 0:13:40 | 0:13:41 | |
live now? Yes. Because this place is available! Come | 0:13:41 | 0:13:41 | |
live now? Yes. Because this place is available! Come would | 0:13:41 | 0:13:41 | |
live now? Yes. Because this place is available! Come would you | 0:13:41 | 0:13:41 | |
live now? Yes. Because this place is available! Come would you be | 0:13:41 | 0:13:41 | |
is available! Come would you be prepared | 0:13:41 | 0:13:41 | |
is available! Come would you be prepared to | 0:13:41 | 0:13:42 | |
is available! Come would you be prepared to go | 0:13:42 | 0:13:42 | |
is available! Come would you be prepared to go back | 0:13:42 | 0:13:43 | |
is available! Come would you be prepared to go back another | 0:13:43 | 0:13:43 | |
is available! Come would you be prepared to go back another time, | 0:13:43 | 0:13:45 | |
prepared to go back another time, To | 0:13:45 | 0:13:45 | |
prepared to go back another time, To see | 0:13:45 | 0:13:45 | |
prepared to go back another time, To see Grattan | 0:13:45 | 0:13:45 | |
prepared to go back another time, To see Grattan Estates? | 0:13:45 | 0:13:46 | |
prepared to go back another time, To see Grattan Estates? Yes. | 0:13:46 | 0:13:48 | |
prepared to go back another time, To see Grattan Estates? Yes. Let's | 0:13:48 | 0:13:48 | |
To see Grattan Estates? Yes. Let's do | 0:13:48 | 0:13:48 | |
To see Grattan Estates? Yes. Let's do it. | 0:13:48 | 0:13:51 | |
To see Grattan Estates? Yes. Let's do it. This | 0:13:51 | 0:13:51 | |
To see Grattan Estates? Yes. Let's do it. This time, | 0:13:51 | 0:13:52 | |
To see Grattan Estates? Yes. Let's do it. This time, Lizzie | 0:13:52 | 0:13:53 | |
To see Grattan Estates? Yes. Let's do it. This time, Lizzie will | 0:13:53 | 0:13:54 | |
To see Grattan Estates? Yes. Let's do it. This time, Lizzie will be | 0:13:54 | 0:13:54 | |
do it. This time, Lizzie will be accompanied | 0:13:54 | 0:13:54 | |
do it. This time, Lizzie will be accompanied by | 0:13:54 | 0:13:55 | |
do it. This time, Lizzie will be accompanied by a | 0:13:55 | 0:13:55 | |
do it. This time, Lizzie will be accompanied by a member | 0:13:55 | 0:13:55 | |
do it. This time, Lizzie will be accompanied by a member of | 0:13:55 | 0:13:56 | |
do it. This time, Lizzie will be accompanied by a member of the | 0:13:56 | 0:13:56 | |
do it. This time, Lizzie will be accompanied by a member of the team. | 0:13:56 | 0:13:57 | |
accompanied by a member of the team. And | 0:13:57 | 0:13:57 | |
accompanied by a member of the team. And hidden | 0:13:57 | 0:13:57 | |
accompanied by a member of the team. And hidden cameras. | 0:13:57 | 0:13:59 | |
accompanied by a member of the team. And hidden cameras. Despite | 0:13:59 | 0:13:59 | |
accompanied by a member of the team. And hidden cameras. Despite phone | 0:13:59 | 0:14:00 | |
And hidden cameras. Despite phone calls | 0:14:00 | 0:14:00 | |
And hidden cameras. Despite phone calls and | 0:14:00 | 0:14:00 | |
And hidden cameras. Despite phone calls and e-mail, | 0:14:00 | 0:14:01 | |
And hidden cameras. Despite phone calls and e-mail, she | 0:14:01 | 0:14:01 | |
And hidden cameras. Despite phone calls and e-mail, she has | 0:14:01 | 0:14:01 | |
And hidden cameras. Despite phone calls and e-mail, she has been | 0:14:01 | 0:14:01 | |
calls and e-mail, she has been chasing | 0:14:01 | 0:14:02 | |
calls and e-mail, she has been chasing the | 0:14:02 | 0:14:02 | |
calls and e-mail, she has been chasing the money | 0:14:02 | 0:14:03 | |
calls and e-mail, she has been chasing the money for | 0:14:03 | 0:14:03 | |
calls and e-mail, she has been chasing the money for over | 0:14:03 | 0:14:03 | |
calls and e-mail, she has been chasing the money for over three | 0:14:03 | 0:14:04 | |
chasing the money for over three months. | 0:14:04 | 0:14:04 | |
chasing the money for over three months. What | 0:14:04 | 0:14:04 | |
chasing the money for over three months. What will | 0:14:04 | 0:14:04 | |
chasing the money for over three months. What will they | 0:14:04 | 0:14:05 | |
chasing the money for over three months. What will they say | 0:14:05 | 0:14:05 | |
chasing the money for over three months. What will they say this | 0:14:05 | 0:14:05 | |
months. What will they say this time? | 0:14:05 | 0:14:07 | |
months. What will they say this time? The | 0:14:07 | 0:14:07 | |
months. What will they say this time? The man | 0:14:07 | 0:14:08 | |
months. What will they say this time? The man wearing | 0:14:08 | 0:14:08 | |
months. What will they say this time? The man wearing glasses | 0:14:08 | 0:14:10 | |
months. What will they say this time? The man wearing glasses is | 0:14:10 | 0:14:10 | |
time? The man wearing glasses is Adam. | 0:14:10 | 0:14:10 | |
time? The man wearing glasses is Adam. He | 0:14:10 | 0:14:11 | |
time? The man wearing glasses is Adam. He also | 0:14:11 | 0:14:11 | |
time? The man wearing glasses is Adam. He also calls | 0:14:11 | 0:14:12 | |
time? The man wearing glasses is Adam. He also calls himself | 0:14:12 | 0:14:12 | |
time? The man wearing glasses is Adam. He also calls himself Roy | 0:14:12 | 0:14:12 | |
time? The man wearing glasses is Adam. He also calls himself Roy and | 0:14:12 | 0:14:13 | |
Adam. He also calls himself Roy and Lewis. | 0:14:13 | 0:14:13 | |
Adam. He also calls himself Roy and Lewis. He | 0:14:13 | 0:14:14 | |
Adam. He also calls himself Roy and Lewis. He took the | 0:14:14 | 0:14:14 | |
Adam. He also calls himself Roy and Lewis. He took the money | 0:14:14 | 0:14:15 | |
Adam. He also calls himself Roy and Lewis. He took the money and | 0:14:15 | 0:14:15 | |
Adam. He also calls himself Roy and Lewis. He took the money and drew | 0:14:15 | 0:14:15 | |
Lewis. He took the money and drew up | 0:14:15 | 0:14:15 | |
Lewis. He took the money and drew up the | 0:14:15 | 0:14:16 | |
Lewis. He took the money and drew up the contract. | 0:14:16 | 0:14:17 | |
Lewis. He took the money and drew up the contract. Although | 0:14:17 | 0:14:17 | |
Lewis. He took the money and drew up the contract. Although Thin | 0:14:17 | 0:14:17 | |
up the contract. Although Thin Lizzie | 0:14:17 | 0:14:17 | |
up the contract. Although Thin Lizzie has | 0:14:17 | 0:14:18 | |
up the contract. Although Thin Lizzie has not | 0:14:18 | 0:14:18 | |
up the contract. Although Thin Lizzie has not met | 0:14:18 | 0:14:18 | |
up the contract. Although Thin Lizzie has not met him, | 0:14:18 | 0:14:19 | |
up the contract. Although Thin Lizzie has not met him, we | 0:14:19 | 0:14:19 | |
up the contract. Although Thin Lizzie has not met him, we know | 0:14:19 | 0:14:19 | |
up the contract. Although Thin Lizzie has not met him, we know the | 0:14:19 | 0:14:19 | |
Lizzie has not met him, we know the person | 0:14:19 | 0:14:19 | |
Lizzie has not met him, we know the person on | 0:14:19 | 0:14:21 | |
Lizzie has not met him, we know the person on the | 0:14:21 | 0:14:21 | |
Lizzie has not met him, we know the person on the left | 0:14:21 | 0:14:22 | |
Lizzie has not met him, we know the person on the left is | 0:14:22 | 0:14:22 | |
Lizzie has not met him, we know the person on the left is the | 0:14:22 | 0:14:22 | |
Lizzie has not met him, we know the person on the left is the boss. | 0:14:22 | 0:14:23 | |
Lizzie has not met him, we know the person on the left is the boss. I | 0:14:23 | 0:14:24 | |
person on the left is the boss. I am | 0:14:24 | 0:14:24 | |
person on the left is the boss. I am wondering | 0:14:24 | 0:14:24 | |
person on the left is the boss. I am wondering what | 0:14:24 | 0:14:24 | |
person on the left is the boss. I am wondering what is | 0:14:24 | 0:14:25 | |
person on the left is the boss. I am wondering what is happening | 0:14:25 | 0:14:25 | |
person on the left is the boss. I am wondering what is happening with | 0:14:25 | 0:14:25 | |
am wondering what is happening with the | 0:14:25 | 0:14:26 | |
am wondering what is happening with the money. | 0:14:26 | 0:14:26 | |
Now | 0:14:39 | 0:14:40 | |
Now he | 0:14:40 | 0:14:40 | |
Now he tells us | 0:14:40 | 0:14:40 | |
Now he tells us that | 0:14:40 | 0:14:40 | |
Now he tells us that when | 0:14:40 | 0:14:41 | |
Now he tells us that when Lizzie | 0:14:41 | 0:14:41 | |
Now he tells us that when Lizzie puts | 0:14:41 | 0:14:41 | |
Now he tells us that when Lizzie puts down | 0:14:41 | 0:14:41 | |
Now he tells us that when Lizzie puts down her | 0:14:41 | 0:14:41 | |
Now he tells us that when Lizzie puts down her deposit, | 0:14:41 | 0:14:44 | |
Now he tells us that when Lizzie puts down her deposit, Grattan | 0:14:44 | 0:14:44 | |
puts down her deposit, Grattan Estates | 0:14:44 | 0:14:45 | |
puts down her deposit, Grattan Estates was | 0:14:45 | 0:14:45 | |
puts down her deposit, Grattan Estates was going | 0:14:45 | 0:14:45 | |
puts down her deposit, Grattan Estates was going by | 0:14:45 | 0:14:46 | |
puts down her deposit, Grattan Estates was going by a | 0:14:46 | 0:14:46 | |
puts down her deposit, Grattan Estates was going by a different | 0:14:46 | 0:14:46 | |
Estates was going by a different name, | 0:14:46 | 0:14:47 | |
Estates was going by a different name, and | 0:14:47 | 0:14:47 | |
Estates was going by a different name, and the | 0:14:47 | 0:14:47 | |
Estates was going by a different name, and the owner | 0:14:47 | 0:14:48 | |
Estates was going by a different name, and the owner of | 0:14:48 | 0:14:48 | |
Estates was going by a different name, and the owner of that | 0:14:48 | 0:14:48 | |
Estates was going by a different name, and the owner of that Kompany | 0:14:48 | 0:14:48 | |
name, and the owner of that Kompany has | 0:14:48 | 0:14:48 | |
name, and the owner of that Kompany has her | 0:14:48 | 0:14:49 | |
name, and the owner of that Kompany has her money. | 0:14:49 | 0:14:50 | |
name, and the owner of that Kompany has her money. The | 0:14:50 | 0:14:51 | |
name, and the owner of that Kompany has her money. The previous | 0:14:51 | 0:14:51 | |
name, and the owner of that Kompany has her money. The previous owner | 0:14:51 | 0:14:51 | |
has her money. The previous owner moved | 0:14:51 | 0:14:51 | |
has her money. The previous owner moved out. | 0:14:51 | 0:14:56 | |
has her money. The previous owner moved out. That | 0:14:56 | 0:14:56 | |
has her money. The previous owner moved out. That is | 0:14:56 | 0:14:56 | |
has her money. The previous owner moved out. That is nothing | 0:14:56 | 0:14:56 | |
has her money. The previous owner moved out. That is nothing to | 0:14:56 | 0:14:57 | |
has her money. The previous owner moved out. That is nothing to do | 0:14:57 | 0:14:57 | |
moved out. That is nothing to do with | 0:14:57 | 0:14:57 | |
moved out. That is nothing to do with me. | 0:14:57 | 0:14:59 | |
moved out. That is nothing to do with me. So | 0:14:59 | 0:15:00 | |
moved out. That is nothing to do with me. So are | 0:15:00 | 0:15:00 | |
moved out. That is nothing to do with me. So are you | 0:15:00 | 0:15:00 | |
moved out. That is nothing to do with me. So are you saying | 0:15:00 | 0:15:00 | |
moved out. That is nothing to do with me. So are you saying that | 0:15:00 | 0:15:01 | |
moved out. That is nothing to do with me. So are you saying that the | 0:15:01 | 0:15:01 | |
with me. So are you saying that the money | 0:15:01 | 0:15:01 | |
with me. So are you saying that the money is | 0:15:01 | 0:15:01 | |
with me. So are you saying that the money is going | 0:15:01 | 0:15:01 | |
with me. So are you saying that the money is going to | 0:15:01 | 0:15:02 | |
with me. So are you saying that the money is going to be | 0:15:02 | 0:15:02 | |
with me. So are you saying that the money is going to be paid | 0:15:02 | 0:15:02 | |
with me. So are you saying that the money is going to be paid back? | 0:15:02 | 0:15:02 | |
with me. So are you saying that the money is going to be paid back? I | 0:15:02 | 0:15:03 | |
money is going to be paid back? I don't | 0:15:03 | 0:15:03 | |
money is going to be paid back? I don't know. | 0:15:03 | 0:15:04 | |
money is going to be paid back? I don't know. That | 0:15:04 | 0:15:04 | |
money is going to be paid back? I don't know. That is | 0:15:04 | 0:15:04 | |
money is going to be paid back? I don't know. That is his | 0:15:04 | 0:15:04 | |
money is going to be paid back? I don't know. That is his decision. | 0:15:04 | 0:15:06 | |
So | 0:15:12 | 0:15:12 | |
So you | 0:15:12 | 0:15:12 | |
So you are | 0:15:12 | 0:15:12 | |
So you are denying | 0:15:12 | 0:15:12 | |
So you are denying all | 0:15:12 | 0:15:13 | |
So you are denying all responsibility | 0:15:13 | 0:15:13 | |
So you are denying all responsibility for | 0:15:13 | 0:15:14 | |
So you are denying all responsibility for the | 0:15:14 | 0:15:14 | |
So you are denying all responsibility for the money | 0:15:14 | 0:15:14 | |
So you are denying all responsibility for the money now? | 0:15:14 | 0:15:16 | |
responsibility for the money now? So, | 0:15:16 | 0:15:17 | |
responsibility for the money now? So, just | 0:15:17 | 0:15:18 | |
responsibility for the money now? So, just who | 0:15:18 | 0:15:18 | |
responsibility for the money now? So, just who are | 0:15:18 | 0:15:19 | |
responsibility for the money now? So, just who are EU | 0:15:19 | 0:15:21 | |
responsibility for the money now? So, just who are EU Estates? | 0:15:21 | 0:15:25 | |
responsibility for the money now? So, just who are EU Estates? The | 0:15:25 | 0:15:25 | |
So, just who are EU Estates? The certificate | 0:15:25 | 0:15:27 | |
So, just who are EU Estates? The certificate that | 0:15:27 | 0:15:27 | |
So, just who are EU Estates? The certificate that the | 0:15:27 | 0:15:27 | |
So, just who are EU Estates? The certificate that the girls | 0:15:27 | 0:15:29 | |
So, just who are EU Estates? The certificate that the girls received | 0:15:29 | 0:15:29 | |
certificate that the girls received says | 0:15:29 | 0:15:30 | |
certificate that the girls received says that | 0:15:30 | 0:15:30 | |
certificate that the girls received says that name | 0:15:30 | 0:15:30 | |
certificate that the girls received says that name on, | 0:15:30 | 0:15:34 | |
certificate that the girls received says that name on, but | 0:15:34 | 0:15:35 | |
certificate that the girls received says that name on, but they | 0:15:35 | 0:15:35 | |
certificate that the girls received says that name on, but they visited | 0:15:35 | 0:15:35 | |
says that name on, but they visited the | 0:15:35 | 0:15:36 | |
says that name on, but they visited the offices | 0:15:36 | 0:15:36 | |
says that name on, but they visited the offices of | 0:15:36 | 0:15:36 | |
says that name on, but they visited the offices of Grattan | 0:15:36 | 0:15:36 | |
says that name on, but they visited the offices of Grattan Estates | 0:15:36 | 0:15:36 | |
says that name on, but they visited the offices of Grattan Estates and | 0:15:36 | 0:15:37 | |
the offices of Grattan Estates and got | 0:15:37 | 0:15:37 | |
the offices of Grattan Estates and got the | 0:15:37 | 0:15:37 | |
the offices of Grattan Estates and got the e-mail | 0:15:37 | 0:15:37 | |
the offices of Grattan Estates and got the e-mail from | 0:15:37 | 0:15:38 | |
the offices of Grattan Estates and got the e-mail from them. | 0:15:38 | 0:15:39 | |
the offices of Grattan Estates and got the e-mail from them. Can | 0:15:39 | 0:15:40 | |
the offices of Grattan Estates and got the e-mail from them. Can we | 0:15:40 | 0:15:40 | |
got the e-mail from them. Can we speak | 0:15:40 | 0:15:40 | |
got the e-mail from them. Can we speak to | 0:15:40 | 0:15:40 | |
got the e-mail from them. Can we speak to your | 0:15:40 | 0:15:41 | |
got the e-mail from them. Can we speak to your manager? | 0:15:41 | 0:15:41 | |
got the e-mail from them. Can we speak to your manager? This | 0:15:41 | 0:15:41 | |
got the e-mail from them. Can we speak to your manager? This isn't | 0:15:41 | 0:15:42 | |
speak to your manager? This isn't going | 0:15:42 | 0:15:42 | |
speak to your manager? This isn't going anywhere? | 0:15:42 | 0:15:44 | |
speak to your manager? This isn't going anywhere? Do | 0:15:44 | 0:15:44 | |
speak to your manager? This isn't going anywhere? Do you | 0:15:44 | 0:15:44 | |
speak to your manager? This isn't going anywhere? Do you have | 0:15:44 | 0:15:44 | |
speak to your manager? This isn't going anywhere? Do you have a | 0:15:44 | 0:15:44 | |
going anywhere? Do you have a manager? | 0:15:44 | 0:15:50 | |
We | 0:15:54 | 0:15:54 | |
We will | 0:15:54 | 0:15:55 | |
We will come | 0:15:55 | 0:15:55 | |
We will come back | 0:15:55 | 0:15:55 | |
We will come back another | 0:15:55 | 0:15:55 | |
We will come back another time | 0:15:55 | 0:15:56 | |
We will come back another time when | 0:15:56 | 0:15:56 | |
We will come back another time when your | 0:15:56 | 0:15:56 | |
We will come back another time when your manager | 0:15:56 | 0:15:56 | |
We will come back another time when your manager is | 0:15:56 | 0:15:56 | |
We will come back another time when your manager is there. | 0:15:56 | 0:16:05 | |
We will come back another time when your manager is there. Also | 0:16:05 | 0:16:09 | |
We will come back another time when your manager is there. Also known | 0:16:09 | 0:16:10 | |
We will come back another time when your manager is there. Also known as | 0:16:10 | 0:16:10 | |
your manager is there. Also known as Mustafa | 0:16:10 | 0:16:10 | |
your manager is there. Also known as Mustafa Shahnawaz, | 0:16:10 | 0:16:10 | |
your manager is there. Also known as Mustafa Shahnawaz, your | 0:16:10 | 0:16:10 | |
your manager is there. Also known as Mustafa Shahnawaz, your mate | 0:16:10 | 0:16:11 | |
your manager is there. Also known as Mustafa Shahnawaz, your mate their! | 0:16:11 | 0:16:12 | |
Mustafa Shahnawaz, your mate their! It | 0:16:12 | 0:16:13 | |
Mustafa Shahnawaz, your mate their! It won't | 0:16:13 | 0:16:15 | |
Mustafa Shahnawaz, your mate their! It won't surprise | 0:16:15 | 0:16:15 | |
Mustafa Shahnawaz, your mate their! It won't surprise you | 0:16:15 | 0:16:15 | |
Mustafa Shahnawaz, your mate their! It won't surprise you to | 0:16:15 | 0:16:16 | |
Mustafa Shahnawaz, your mate their! It won't surprise you to know | 0:16:16 | 0:16:16 | |
Mustafa Shahnawaz, your mate their! It won't surprise you to know that | 0:16:16 | 0:16:16 | |
It won't surprise you to know that there | 0:16:16 | 0:16:16 | |
It won't surprise you to know that there is no | 0:16:16 | 0:16:17 | |
It won't surprise you to know that there is no one | 0:16:17 | 0:16:17 | |
It won't surprise you to know that there is no one called | 0:16:17 | 0:16:17 | |
It won't surprise you to know that there is no one called Sam. | 0:16:17 | 0:16:17 | |
It won't surprise you to know that there is no one called Sam. He | 0:16:17 | 0:16:18 | |
there is no one called Sam. He doesn't | 0:16:18 | 0:16:18 | |
there is no one called Sam. He doesn't exist. | 0:16:18 | 0:16:20 | |
there is no one called Sam. He doesn't exist. But | 0:16:20 | 0:16:21 | |
there is no one called Sam. He doesn't exist. But Mustafa | 0:16:21 | 0:16:21 | |
there is no one called Sam. He doesn't exist. But Mustafa Shahnawaz | 0:16:21 | 0:16:21 | |
doesn't exist. But Mustafa Shahnawaz does. | 0:16:21 | 0:16:23 | |
doesn't exist. But Mustafa Shahnawaz does. Buckle | 0:16:23 | 0:16:24 | |
doesn't exist. But Mustafa Shahnawaz does. Buckle up! | 0:16:24 | 0:16:27 | |
does. Buckle up! It | 0:16:27 | 0:16:27 | |
does. Buckle up! It is | 0:16:27 | 0:16:28 | |
does. Buckle up! It is time | 0:16:28 | 0:16:28 | |
does. Buckle up! It is time to | 0:16:28 | 0:16:28 | |
does. Buckle up! It is time to get | 0:16:28 | 0:16:28 | |
does. Buckle up! It is time to get on | 0:16:28 | 0:16:29 | |
does. Buckle up! It is time to get on the | 0:16:29 | 0:16:29 | |
does. Buckle up! It is time to get on the bottom | 0:16:29 | 0:16:29 | |
does. Buckle up! It is time to get on the bottom rung | 0:16:29 | 0:16:29 | |
It is time to get on the bottom rung of | 0:16:29 | 0:16:30 | |
It is time to get on the bottom rung of the | 0:16:30 | 0:16:30 | |
It is time to get on the bottom rung of the latter | 0:16:30 | 0:16:30 | |
It is time to get on the bottom rung of the latter is | 0:16:30 | 0:16:30 | |
It is time to get on the bottom rung of the latter is take | 0:16:30 | 0:16:31 | |
It is time to get on the bottom rung of the latter is take a | 0:16:31 | 0:16:31 | |
It is time to get on the bottom rung of the latter is take a closer | 0:16:31 | 0:16:31 | |
It is time to get on the bottom rung of the latter is take a closer look | 0:16:31 | 0:16:31 | |
of the latter is take a closer look at | 0:16:31 | 0:16:31 | |
of the latter is take a closer look at the | 0:16:31 | 0:16:32 | |
of the latter is take a closer look at the Grattan | 0:16:32 | 0:16:32 | |
of the latter is take a closer look at the Grattan Estates | 0:16:32 | 0:16:32 | |
of the latter is take a closer look at the Grattan Estates portfolio. | 0:16:32 | 0:16:34 | |
at the Grattan Estates portfolio. Keep | 0:16:34 | 0:16:34 | |
at the Grattan Estates portfolio. Keep your | 0:16:34 | 0:16:35 | |
at the Grattan Estates portfolio. Keep your interest | 0:16:35 | 0:16:35 | |
at the Grattan Estates portfolio. Keep your interest rates | 0:16:35 | 0:16:35 | |
at the Grattan Estates portfolio. Keep your interest rates up. | 0:16:35 | 0:16:36 | |
at the Grattan Estates portfolio. Keep your interest rates up. We | 0:16:36 | 0:16:36 | |
at the Grattan Estates portfolio. Keep your interest rates up. We will | 0:16:36 | 0:16:37 | |
Keep your interest rates up. We will be | 0:16:37 | 0:16:37 | |
Keep your interest rates up. We will be exchanging | 0:16:37 | 0:16:37 | |
Keep your interest rates up. We will be exchanging contracts | 0:16:37 | 0:16:37 | |
Keep your interest rates up. We will be exchanging contracts shortly. | 0:16:37 | 0:16:39 | |
be exchanging contracts shortly. Annie, | 0:16:39 | 0:16:39 | |
be exchanging contracts shortly. Annie, have | 0:16:39 | 0:16:40 | |
be exchanging contracts shortly. Annie, have you | 0:16:40 | 0:16:40 | |
be exchanging contracts shortly. Annie, have you ever | 0:16:40 | 0:16:40 | |
be exchanging contracts shortly. Annie, have you ever been | 0:16:40 | 0:16:40 | |
be exchanging contracts shortly. Annie, have you ever been to | 0:16:40 | 0:16:40 | |
be exchanging contracts shortly. Annie, have you ever been to a | 0:16:40 | 0:16:41 | |
be exchanging contracts shortly. Annie, have you ever been to a theme | 0:16:41 | 0:16:41 | |
Annie, have you ever been to a theme park? | 0:16:41 | 0:16:42 | |
Annie, have you ever been to a theme park? I | 0:16:42 | 0:16:42 | |
Annie, have you ever been to a theme park? I am | 0:16:42 | 0:16:42 | |
Annie, have you ever been to a theme park? I am never | 0:16:42 | 0:16:42 | |
Annie, have you ever been to a theme park? I am never out | 0:16:42 | 0:16:43 | |
Annie, have you ever been to a theme park? I am never out of | 0:16:43 | 0:16:43 | |
Annie, have you ever been to a theme park? I am never out of them. | 0:16:43 | 0:16:45 | |
Annie, have you ever been to a theme park? I am never out of them. I | 0:16:45 | 0:16:46 | |
park? I am never out of them. I might | 0:16:46 | 0:16:46 | |
park? I am never out of them. I might have | 0:16:46 | 0:16:46 | |
park? I am never out of them. I might have a | 0:16:46 | 0:16:47 | |
park? I am never out of them. I might have a suggestion | 0:16:47 | 0:16:47 | |
park? I am never out of them. I might have a suggestion for | 0:16:47 | 0:16:47 | |
park? I am never out of them. I might have a suggestion for you | 0:16:47 | 0:16:47 | |
park? I am never out of them. I might have a suggestion for you and | 0:16:47 | 0:16:47 | |
might have a suggestion for you and your | 0:16:47 | 0:16:48 | |
might have a suggestion for you and your grandchildren. | 0:16:48 | 0:16:50 | |
might have a suggestion for you and your grandchildren. Chessington | 0:16:50 | 0:16:50 | |
your grandchildren. Chessington World | 0:16:50 | 0:16:50 | |
your grandchildren. Chessington World of | 0:16:50 | 0:16:50 | |
your grandchildren. Chessington World of Adventures. | 0:16:50 | 0:16:53 | |
your grandchildren. Chessington World of Adventures. It | 0:16:53 | 0:16:53 | |
your grandchildren. Chessington World of Adventures. It sells | 0:16:53 | 0:16:54 | |
your grandchildren. Chessington World of Adventures. It sells itself | 0:16:54 | 0:16:55 | |
World of Adventures. It sells itself as | 0:16:55 | 0:16:55 | |
World of Adventures. It sells itself as a | 0:16:55 | 0:16:55 | |
World of Adventures. It sells itself as a children's | 0:16:55 | 0:16:55 | |
World of Adventures. It sells itself as a children's attraction, | 0:16:55 | 0:16:56 | |
as a children's attraction, promising | 0:16:56 | 0:16:56 | |
as a children's attraction, promising a | 0:16:56 | 0:16:56 | |
as a children's attraction, promising a fun | 0:16:56 | 0:16:56 | |
as a children's attraction, promising a fun day | 0:16:56 | 0:16:56 | |
as a children's attraction, promising a fun day out | 0:16:56 | 0:16:57 | |
as a children's attraction, promising a fun day out for | 0:16:57 | 0:16:57 | |
as a children's attraction, promising a fun day out for the | 0:16:57 | 0:16:57 | |
promising a fun day out for the whole | 0:16:57 | 0:16:57 | |
promising a fun day out for the whole family. | 0:16:57 | 0:16:59 | |
promising a fun day out for the whole family. If | 0:16:59 | 0:16:59 | |
promising a fun day out for the whole family. If you | 0:16:59 | 0:16:59 | |
promising a fun day out for the whole family. If you book | 0:16:59 | 0:16:59 | |
promising a fun day out for the whole family. If you book online | 0:16:59 | 0:17:00 | |
promising a fun day out for the whole family. If you book online for | 0:17:00 | 0:17:00 | |
whole family. If you book online for an | 0:17:00 | 0:17:00 | |
whole family. If you book online for an adult | 0:17:00 | 0:17:00 | |
whole family. If you book online for an adult and | 0:17:00 | 0:17:00 | |
whole family. If you book online for an adult and child, | 0:17:00 | 0:17:02 | |
whole family. If you book online for an adult and child, the | 0:17:02 | 0:17:03 | |
whole family. If you book online for an adult and child, the price | 0:17:03 | 0:17:03 | |
whole family. If you book online for an adult and child, the price you | 0:17:03 | 0:17:03 | |
an adult and child, the price you pay | 0:17:03 | 0:17:03 | |
an adult and child, the price you pay depends | 0:17:03 | 0:17:03 | |
an adult and child, the price you pay depends on | 0:17:03 | 0:17:03 | |
an adult and child, the price you pay depends on who | 0:17:03 | 0:17:04 | |
an adult and child, the price you pay depends on who that | 0:17:04 | 0:17:04 | |
an adult and child, the price you pay depends on who that adult is. | 0:17:04 | 0:17:06 | |
an adult and child, the price you pay depends on who that adult is. I | 0:17:06 | 0:17:06 | |
pay depends on who that adult is. I have | 0:17:06 | 0:17:07 | |
pay depends on who that adult is. I have brought | 0:17:07 | 0:17:07 | |
pay depends on who that adult is. I have brought in | 0:17:07 | 0:17:07 | |
pay depends on who that adult is. I have brought in some | 0:17:07 | 0:17:07 | |
pay depends on who that adult is. I have brought in some friends | 0:17:07 | 0:17:08 | |
pay depends on who that adult is. I have brought in some friends to | 0:17:08 | 0:17:08 | |
pay depends on who that adult is. I have brought in some friends to help | 0:17:08 | 0:17:08 | |
have brought in some friends to help me | 0:17:08 | 0:17:08 | |
have brought in some friends to help me explain. | 0:17:08 | 0:17:09 | |
have brought in some friends to help me explain. We | 0:17:09 | 0:17:09 | |
have brought in some friends to help me explain. We went | 0:17:09 | 0:17:10 | |
have brought in some friends to help me explain. We went online | 0:17:10 | 0:17:10 | |
have brought in some friends to help me explain. We went online to | 0:17:10 | 0:17:11 | |
have brought in some friends to help me explain. We went online to price | 0:17:11 | 0:17:11 | |
me explain. We went online to price up | 0:17:11 | 0:17:13 | |
me explain. We went online to price up various | 0:17:13 | 0:17:13 | |
me explain. We went online to price up various ticket | 0:17:13 | 0:17:14 | |
me explain. We went online to price up various ticket combinations | 0:17:14 | 0:17:15 | |
me explain. We went online to price up various ticket combinations for | 0:17:15 | 0:17:15 | |
up various ticket combinations for next | 0:17:15 | 0:17:15 | |
up various ticket combinations for next Saturday, | 0:17:15 | 0:17:15 | |
up various ticket combinations for next Saturday, September | 0:17:15 | 0:17:15 | |
up various ticket combinations for next Saturday, September 21. | 0:17:15 | 0:17:18 | |
up various ticket combinations for next Saturday, September 21. There | 0:17:18 | 0:17:18 | |
next Saturday, September 21. There are | 0:17:18 | 0:17:18 | |
next Saturday, September 21. There are four | 0:17:18 | 0:17:18 | |
next Saturday, September 21. There are four different | 0:17:18 | 0:17:19 | |
next Saturday, September 21. There are four different types | 0:17:19 | 0:17:19 | |
next Saturday, September 21. There are four different types of | 0:17:19 | 0:17:19 | |
next Saturday, September 21. There are four different types of adult | 0:17:19 | 0:17:19 | |
are four different types of adult ticket | 0:17:19 | 0:17:20 | |
are four different types of adult ticket you | 0:17:20 | 0:17:20 | |
are four different types of adult ticket you can | 0:17:20 | 0:17:20 | |
are four different types of adult ticket you can buy. | 0:17:20 | 0:17:23 | |
are four different types of adult ticket you can buy. Mark | 0:17:23 | 0:17:23 | |
are four different types of adult ticket you can buy. Mark would | 0:17:23 | 0:17:23 | |
are four different types of adult ticket you can buy. Mark would buy | 0:17:23 | 0:17:23 | |
are four different types of adult ticket you can buy. Mark would buy a | 0:17:23 | 0:17:23 | |
ticket you can buy. Mark would buy a standard | 0:17:23 | 0:17:24 | |
ticket you can buy. Mark would buy a standard adult | 0:17:24 | 0:17:24 | |
ticket you can buy. Mark would buy a standard adult ticket, | 0:17:24 | 0:17:27 | |
ticket you can buy. Mark would buy a standard adult ticket, price | 0:17:27 | 0:17:27 | |
ticket you can buy. Mark would buy a standard adult ticket, price £32 | 0:17:27 | 0:17:27 | |
ticket you can buy. Mark would buy a standard adult ticket, price £32 40. | 0:17:27 | 0:17:31 | |
standard adult ticket, price £32 40. Jamie | 0:17:31 | 0:17:31 | |
standard adult ticket, price £32 40. Jamie here | 0:17:31 | 0:17:31 | |
standard adult ticket, price £32 40. Jamie here is | 0:17:31 | 0:17:31 | |
standard adult ticket, price £32 40. Jamie here is a | 0:17:31 | 0:17:31 | |
standard adult ticket, price £32 40. Jamie here is a very | 0:17:31 | 0:17:32 | |
standard adult ticket, price £32 40. Jamie here is a very well-dressed | 0:17:32 | 0:17:32 | |
Jamie here is a very well-dressed student. | 0:17:32 | 0:17:34 | |
Jamie here is a very well-dressed student. He | 0:17:34 | 0:17:34 | |
Jamie here is a very well-dressed student. He gets | 0:17:34 | 0:17:34 | |
Jamie here is a very well-dressed student. He gets a | 0:17:34 | 0:17:35 | |
Jamie here is a very well-dressed student. He gets a student | 0:17:35 | 0:17:35 | |
Jamie here is a very well-dressed student. He gets a student discount, | 0:17:35 | 0:17:37 | |
student. He gets a student discount, £26 | 0:17:37 | 0:17:37 | |
student. He gets a student discount, £26 ten. | 0:17:37 | 0:17:41 | |
Sam | 0:17:45 | 0:17:45 | |
Sam is | 0:17:45 | 0:17:45 | |
Sam is a | 0:17:45 | 0:17:48 | |
Sam is a former | 0:17:48 | 0:17:48 | |
Sam is a former international | 0:17:48 | 0:17:48 | |
Sam is a former international wheelchair | 0:17:48 | 0:17:48 | |
Sam is a former international wheelchair tennis | 0:17:48 | 0:17:48 | |
Sam is a former international wheelchair tennis player. | 0:17:48 | 0:17:53 | |
Sam is a former international wheelchair tennis player. Her | 0:17:53 | 0:17:53 | |
Sam is a former international wheelchair tennis player. Her ticket | 0:17:53 | 0:17:53 | |
wheelchair tennis player. Her ticket is | 0:17:53 | 0:17:53 | |
wheelchair tennis player. Her ticket is £32 | 0:17:53 | 0:17:53 | |
wheelchair tennis player. Her ticket is £32 50. | 0:17:53 | 0:17:55 | |
wheelchair tennis player. Her ticket is £32 50. And | 0:17:55 | 0:17:56 | |
wheelchair tennis player. Her ticket is £32 50. And there | 0:17:56 | 0:17:57 | |
wheelchair tennis player. Her ticket is £32 50. And there is | 0:17:57 | 0:17:57 | |
wheelchair tennis player. Her ticket is £32 50. And there is one | 0:17:57 | 0:17:57 | |
wheelchair tennis player. Her ticket is £32 50. And there is one more | 0:17:57 | 0:17:57 | |
is £32 50. And there is one more category, | 0:17:57 | 0:17:57 | |
is £32 50. And there is one more category, a | 0:17:57 | 0:17:58 | |
is £32 50. And there is one more category, a senior | 0:17:58 | 0:17:58 | |
is £32 50. And there is one more category, a senior citizen. | 0:17:58 | 0:18:03 | |
is £32 50. And there is one more category, a senior citizen. Only | 0:18:03 | 0:18:03 | |
category, a senior citizen. Only just | 0:18:03 | 0:18:04 | |
category, a senior citizen. Only just a | 0:18:04 | 0:18:04 | |
category, a senior citizen. Only just a pensioner, | 0:18:04 | 0:18:04 | |
category, a senior citizen. Only just a pensioner, so | 0:18:04 | 0:18:04 | |
category, a senior citizen. Only just a pensioner, so I | 0:18:04 | 0:18:04 | |
category, a senior citizen. Only just a pensioner, so I hear. | 0:18:04 | 0:18:05 | |
category, a senior citizen. Only just a pensioner, so I hear. Just! | 0:18:05 | 0:18:11 | |
just a pensioner, so I hear. Just! So, | 0:18:11 | 0:18:11 | |
just a pensioner, so I hear. Just! So, the | 0:18:11 | 0:18:12 | |
just a pensioner, so I hear. Just! So, the student | 0:18:12 | 0:18:12 | |
just a pensioner, so I hear. Just! So, the student and | 0:18:12 | 0:18:13 | |
just a pensioner, so I hear. Just! So, the student and the | 0:18:13 | 0:18:13 | |
just a pensioner, so I hear. Just! So, the student and the senior | 0:18:13 | 0:18:13 | |
So, the student and the senior citizen | 0:18:13 | 0:18:13 | |
So, the student and the senior citizen gets | 0:18:13 | 0:18:14 | |
So, the student and the senior citizen gets discounts, | 0:18:14 | 0:18:14 | |
So, the student and the senior citizen gets discounts, and | 0:18:14 | 0:18:14 | |
So, the student and the senior citizen gets discounts, and that | 0:18:14 | 0:18:15 | |
citizen gets discounts, and that all makes | 0:18:15 | 0:18:15 | |
citizen gets discounts, and that all makes sense, | 0:18:15 | 0:18:15 | |
citizen gets discounts, and that all makes sense, right? | 0:18:15 | 0:18:17 | |
citizen gets discounts, and that all makes sense, right? But | 0:18:17 | 0:18:18 | |
citizen gets discounts, and that all makes sense, right? But look | 0:18:18 | 0:18:18 | |
citizen gets discounts, and that all makes sense, right? But look what | 0:18:18 | 0:18:18 | |
makes sense, right? But look what happens | 0:18:18 | 0:18:18 | |
makes sense, right? But look what happens when | 0:18:18 | 0:18:18 | |
makes sense, right? But look what happens when you | 0:18:18 | 0:18:19 | |
makes sense, right? But look what happens when you all | 0:18:19 | 0:18:19 | |
makes sense, right? But look what happens when you all take | 0:18:19 | 0:18:19 | |
makes sense, right? But look what happens when you all take a | 0:18:19 | 0:18:19 | |
makes sense, right? But look what happens when you all take a child. | 0:18:19 | 0:18:20 | |
happens when you all take a child. Exactly | 0:18:20 | 0:18:20 | |
happens when you all take a child. Exactly the | 0:18:20 | 0:18:20 | |
happens when you all take a child. Exactly the same | 0:18:20 | 0:18:21 | |
happens when you all take a child. Exactly the same child. | 0:18:21 | 0:18:23 | |
happens when you all take a child. Exactly the same child. What | 0:18:23 | 0:18:23 | |
happens when you all take a child. Exactly the same child. What I | 0:18:23 | 0:18:24 | |
happens when you all take a child. Exactly the same child. What I need | 0:18:24 | 0:18:25 | |
Exactly the same child. What I need now | 0:18:25 | 0:18:25 | |
Exactly the same child. What I need now are | 0:18:25 | 0:18:25 | |
Exactly the same child. What I need now are four | 0:18:25 | 0:18:25 | |
Exactly the same child. What I need now are four identical | 0:18:25 | 0:18:25 | |
Exactly the same child. What I need now are four identical kids. | 0:18:25 | 0:18:26 | |
Exactly the same child. What I need now are four identical kids. And | 0:18:26 | 0:18:26 | |
now are four identical kids. And here | 0:18:26 | 0:18:26 | |
now are four identical kids. And here we | 0:18:26 | 0:18:27 | |
now are four identical kids. And here we have | 0:18:27 | 0:18:27 | |
now are four identical kids. And here we have the! | 0:18:27 | 0:18:28 | |
now are four identical kids. And here we have the! Don't | 0:18:28 | 0:18:29 | |
now are four identical kids. And here we have the! Don't they | 0:18:29 | 0:18:29 | |
now are four identical kids. And here we have the! Don't they look | 0:18:29 | 0:18:29 | |
here we have the! Don't they look lovely. | 0:18:29 | 0:18:32 | |
here we have the! Don't they look lovely. Meet | 0:18:32 | 0:18:32 | |
here we have the! Don't they look lovely. Meet Holly, | 0:18:32 | 0:18:33 | |
here we have the! Don't they look lovely. Meet Holly, Jessica, | 0:18:33 | 0:18:34 | |
here we have the! Don't they look lovely. Meet Holly, Jessica, Ellie | 0:18:34 | 0:18:35 | |
lovely. Meet Holly, Jessica, Ellie and | 0:18:35 | 0:18:35 | |
lovely. Meet Holly, Jessica, Ellie and Georgina, | 0:18:35 | 0:18:35 | |
lovely. Meet Holly, Jessica, Ellie and Georgina, identical | 0:18:35 | 0:18:35 | |
lovely. Meet Holly, Jessica, Ellie and Georgina, identical quadruplets. | 0:18:35 | 0:18:41 | |
and Georgina, identical quadruplets. Booking | 0:18:41 | 0:18:41 | |
and Georgina, identical quadruplets. Booking online, | 0:18:41 | 0:18:41 | |
and Georgina, identical quadruplets. Booking online, the | 0:18:41 | 0:18:42 | |
and Georgina, identical quadruplets. Booking online, the cost | 0:18:42 | 0:18:42 | |
and Georgina, identical quadruplets. Booking online, the cost of a | 0:18:42 | 0:18:42 | |
Booking online, the cost of a standard | 0:18:42 | 0:18:42 | |
Booking online, the cost of a standard adult | 0:18:42 | 0:18:43 | |
Booking online, the cost of a standard adult ticket | 0:18:43 | 0:18:43 | |
Booking online, the cost of a standard adult ticket and | 0:18:43 | 0:18:43 | |
Booking online, the cost of a standard adult ticket and a | 0:18:43 | 0:18:43 | |
Booking online, the cost of a standard adult ticket and a child | 0:18:43 | 0:18:44 | |
standard adult ticket and a child is: | 0:18:44 | 0:18:45 | |
If | 0:18:53 | 0:18:54 | |
If student | 0:18:54 | 0:18:56 | |
If student Jamie | 0:18:56 | 0:18:57 | |
If student Jamie took | 0:18:57 | 0:18:57 | |
If student Jamie took a | 0:18:57 | 0:18:57 | |
If student Jamie took a child, | 0:18:57 | 0:18:57 | |
If student Jamie took a child, he | 0:18:57 | 0:18:57 | |
If student Jamie took a child, he would | 0:18:57 | 0:18:58 | |
If student Jamie took a child, he would have | 0:18:58 | 0:18:58 | |
If student Jamie took a child, he would have to | 0:18:58 | 0:18:58 | |
If student Jamie took a child, he would have to pay | 0:18:58 | 0:18:58 | |
If student Jamie took a child, he would have to pay £52 | 0:18:58 | 0:18:59 | |
If student Jamie took a child, he would have to pay £52 20. | 0:18:59 | 0:19:01 | |
If student Jamie took a child, he would have to pay £52 20. That | 0:19:01 | 0:19:03 | |
If student Jamie took a child, he would have to pay £52 20. That is | 0:19:03 | 0:19:03 | |
If student Jamie took a child, he would have to pay £52 20. That is £7 | 0:19:03 | 0:19:03 | |
would have to pay £52 20. That is £7 more | 0:19:03 | 0:19:03 | |
would have to pay £52 20. That is £7 more expensive. | 0:19:03 | 0:19:06 | |
would have to pay £52 20. That is £7 more expensive. When | 0:19:06 | 0:19:06 | |
would have to pay £52 20. That is £7 more expensive. When if | 0:19:06 | 0:19:06 | |
would have to pay £52 20. That is £7 more expensive. When if he | 0:19:06 | 0:19:06 | |
would have to pay £52 20. That is £7 more expensive. When if he goes | 0:19:06 | 0:19:07 | |
would have to pay £52 20. That is £7 more expensive. When if he goes on | 0:19:07 | 0:19:07 | |
more expensive. When if he goes on his | 0:19:07 | 0:19:07 | |
more expensive. When if he goes on his own, | 0:19:07 | 0:19:08 | |
more expensive. When if he goes on his own, it | 0:19:08 | 0:19:08 | |
more expensive. When if he goes on his own, it costs | 0:19:08 | 0:19:08 | |
more expensive. When if he goes on his own, it costs in | 0:19:08 | 0:19:08 | |
more expensive. When if he goes on his own, it costs in less | 0:19:08 | 0:19:08 | |
more expensive. When if he goes on his own, it costs in less than | 0:19:08 | 0:19:09 | |
more expensive. When if he goes on his own, it costs in less than a | 0:19:09 | 0:19:09 | |
his own, it costs in less than a normal | 0:19:09 | 0:19:09 | |
his own, it costs in less than a normal adult. | 0:19:09 | 0:19:10 | |
his own, it costs in less than a normal adult. And | 0:19:10 | 0:19:10 | |
his own, it costs in less than a normal adult. And what | 0:19:10 | 0:19:11 | |
his own, it costs in less than a normal adult. And what about | 0:19:11 | 0:19:11 | |
his own, it costs in less than a normal adult. And what about you | 0:19:11 | 0:19:11 | |
his own, it costs in less than a normal adult. And what about you as | 0:19:11 | 0:19:11 | |
normal adult. And what about you as a | 0:19:11 | 0:19:12 | |
normal adult. And what about you as a senior | 0:19:12 | 0:19:12 | |
normal adult. And what about you as a senior citizen? | 0:19:12 | 0:19:13 | |
normal adult. And what about you as a senior citizen? How | 0:19:13 | 0:19:13 | |
normal adult. And what about you as a senior citizen? How much | 0:19:13 | 0:19:13 | |
normal adult. And what about you as a senior citizen? How much is | 0:19:13 | 0:19:14 | |
normal adult. And what about you as a senior citizen? How much is it | 0:19:14 | 0:19:14 | |
a senior citizen? How much is it down | 0:19:14 | 0:19:14 | |
a senior citizen? How much is it down the | 0:19:14 | 0:19:14 | |
a senior citizen? How much is it down the end? | 0:19:14 | 0:19:15 | |
That | 0:19:21 | 0:19:21 | |
That is | 0:19:21 | 0:19:21 | |
That is shocking! | 0:19:21 | 0:19:24 | |
That is shocking! So | 0:19:24 | 0:19:25 | |
That is shocking! So I | 0:19:25 | 0:19:25 | |
That is shocking! So I pay | 0:19:25 | 0:19:25 | |
That is shocking! So I pay more | 0:19:25 | 0:19:25 | |
That is shocking! So I pay more to | 0:19:25 | 0:19:25 | |
That is shocking! So I pay more to take | 0:19:25 | 0:19:26 | |
That is shocking! So I pay more to take a | 0:19:26 | 0:19:26 | |
That is shocking! So I pay more to take a child | 0:19:26 | 0:19:26 | |
That is shocking! So I pay more to take a child because | 0:19:26 | 0:19:26 | |
That is shocking! So I pay more to take a child because I'm | 0:19:26 | 0:19:26 | |
That is shocking! So I pay more to take a child because I'm old? | 0:19:26 | 0:19:28 | |
That is shocking! So I pay more to take a child because I'm old? And | 0:19:28 | 0:19:28 | |
That is shocking! So I pay more to take a child because I'm old? And it | 0:19:28 | 0:19:29 | |
take a child because I'm old? And it does | 0:19:29 | 0:19:29 | |
take a child because I'm old? And it does get | 0:19:29 | 0:19:30 | |
take a child because I'm old? And it does get worse, | 0:19:30 | 0:19:30 | |
take a child because I'm old? And it does get worse, because | 0:19:30 | 0:19:30 | |
take a child because I'm old? And it does get worse, because it | 0:19:30 | 0:19:30 | |
take a child because I'm old? And it does get worse, because it is | 0:19:30 | 0:19:30 | |
take a child because I'm old? And it does get worse, because it is more | 0:19:30 | 0:19:31 | |
does get worse, because it is more to | 0:19:31 | 0:19:31 | |
does get worse, because it is more to book | 0:19:31 | 0:19:31 | |
does get worse, because it is more to book a | 0:19:31 | 0:19:31 | |
does get worse, because it is more to book a ticket | 0:19:31 | 0:19:31 | |
does get worse, because it is more to book a ticket for | 0:19:31 | 0:19:32 | |
does get worse, because it is more to book a ticket for a | 0:19:32 | 0:19:32 | |
does get worse, because it is more to book a ticket for a child | 0:19:32 | 0:19:32 | |
does get worse, because it is more to book a ticket for a child and | 0:19:32 | 0:19:32 | |
does get worse, because it is more to book a ticket for a child and a | 0:19:32 | 0:19:33 | |
to book a ticket for a child and a disabled | 0:19:33 | 0:19:33 | |
to book a ticket for a child and a disabled adults. | 0:19:33 | 0:19:33 | |
to book a ticket for a child and a disabled adults. How | 0:19:33 | 0:19:33 | |
to book a ticket for a child and a disabled adults. How much | 0:19:33 | 0:19:33 | |
to book a ticket for a child and a disabled adults. How much is | 0:19:33 | 0:19:34 | |
to book a ticket for a child and a disabled adults. How much is it | 0:19:34 | 0:19:34 | |
disabled adults. How much is it their? | 0:19:34 | 0:19:36 | |
£58 | 0:19:39 | 0:19:40 | |
£58 50. | 0:19:40 | 0:19:43 | |
£58 50. £13 | 0:19:43 | 0:19:43 | |
£58 50. £13 more | 0:19:43 | 0:19:44 | |
£58 50. £13 more than | 0:19:44 | 0:19:44 | |
£58 50. £13 more than a | 0:19:44 | 0:19:44 | |
£58 50. £13 more than a standard | 0:19:44 | 0:19:45 | |
£58 50. £13 more than a standard adult | 0:19:45 | 0:19:45 | |
£58 50. £13 more than a standard adult ticket | 0:19:45 | 0:19:45 | |
£58 50. £13 more than a standard adult ticket and | 0:19:45 | 0:19:45 | |
£58 50. £13 more than a standard adult ticket and a | 0:19:45 | 0:19:45 | |
£58 50. £13 more than a standard adult ticket and a child | 0:19:45 | 0:19:46 | |
£58 50. £13 more than a standard adult ticket and a child ticket. | 0:19:46 | 0:19:47 | |
adult ticket and a child ticket. That | 0:19:47 | 0:19:47 | |
adult ticket and a child ticket. That is | 0:19:47 | 0:19:48 | |
adult ticket and a child ticket. That is not | 0:19:48 | 0:19:48 | |
adult ticket and a child ticket. That is not at | 0:19:48 | 0:19:48 | |
adult ticket and a child ticket. That is not at all | 0:19:48 | 0:19:48 | |
adult ticket and a child ticket. That is not at all fair | 0:19:48 | 0:19:48 | |
adult ticket and a child ticket. That is not at all fair for | 0:19:48 | 0:19:49 | |
adult ticket and a child ticket. That is not at all fair for Sam | 0:19:49 | 0:19:49 | |
adult ticket and a child ticket. That is not at all fair for Sam or | 0:19:49 | 0:19:49 | |
That is not at all fair for Sam or me. | 0:19:49 | 0:19:51 | |
That is not at all fair for Sam or me. What | 0:19:51 | 0:19:53 | |
That is not at all fair for Sam or me. What have | 0:19:53 | 0:19:53 | |
That is not at all fair for Sam or me. What have Chessington | 0:19:53 | 0:19:53 | |
That is not at all fair for Sam or me. What have Chessington World | 0:19:53 | 0:19:53 | |
That is not at all fair for Sam or me. What have Chessington World of | 0:19:53 | 0:19:54 | |
me. What have Chessington World of Adventures | 0:19:54 | 0:19:54 | |
me. What have Chessington World of Adventures got | 0:19:54 | 0:19:54 | |
me. What have Chessington World of Adventures got to | 0:19:54 | 0:19:54 | |
me. What have Chessington World of Adventures got to say | 0:19:54 | 0:19:55 | |
me. What have Chessington World of Adventures got to say for | 0:19:55 | 0:19:55 | |
Adventures got to say for themselves? | 0:19:55 | 0:19:57 | |
Adventures got to say for themselves? Merlin, | 0:19:57 | 0:19:58 | |
Adventures got to say for themselves? Merlin, the | 0:19:58 | 0:20:00 | |
Adventures got to say for themselves? Merlin, the Kompany | 0:20:00 | 0:20:00 | |
themselves? Merlin, the Kompany responsible, | 0:20:00 | 0:20:00 | |
themselves? Merlin, the Kompany responsible, said | 0:20:00 | 0:20:00 | |
themselves? Merlin, the Kompany responsible, said that | 0:20:00 | 0:20:07 | |
themselves? Merlin, the Kompany responsible, said that adults | 0:20:07 | 0:20:07 | |
themselves? Merlin, the Kompany responsible, said that adults are | 0:20:07 | 0:20:07 | |
responsible, said that adults are automatically | 0:20:07 | 0:20:15 | |
responsible, said that adults are automatically offered | 0:20:15 | 0:20:15 | |
responsible, said that adults are automatically offered a | 0:20:15 | 0:20:16 | |
responsible, said that adults are automatically offered a 45% | 0:20:16 | 0:20:16 | |
automatically offered a 45% discount. | 0:20:16 | 0:20:19 | |
automatically offered a 45% discount. Chessington | 0:20:19 | 0:20:19 | |
automatically offered a 45% discount. Chessington so | 0:20:19 | 0:20:20 | |
automatically offered a 45% discount. Chessington so that | 0:20:20 | 0:20:20 | |
automatically offered a 45% discount. Chessington so that the | 0:20:20 | 0:20:20 | |
discount. Chessington so that the ticket | 0:20:20 | 0:20:21 | |
discount. Chessington so that the ticket prices | 0:20:21 | 0:20:21 | |
discount. Chessington so that the ticket prices complicated | 0:20:21 | 0:20:22 | |
discount. Chessington so that the ticket prices complicated by the | 0:20:22 | 0:20:22 | |
ticket prices complicated by the offer | 0:20:22 | 0:20:22 | |
ticket prices complicated by the offer of | 0:20:22 | 0:20:22 | |
ticket prices complicated by the offer of a | 0:20:22 | 0:20:23 | |
ticket prices complicated by the offer of a freak | 0:20:23 | 0:20:23 | |
ticket prices complicated by the offer of a freak Eire, | 0:20:23 | 0:20:23 | |
ticket prices complicated by the offer of a freak Eire, which | 0:20:23 | 0:20:23 | |
ticket prices complicated by the offer of a freak Eire, which means | 0:20:23 | 0:20:23 | |
offer of a freak Eire, which means they | 0:20:23 | 0:20:24 | |
offer of a freak Eire, which means they can't | 0:20:24 | 0:20:24 | |
offer of a freak Eire, which means they can't semantically | 0:20:24 | 0:20:24 | |
offer of a freak Eire, which means they can't semantically have | 0:20:24 | 0:20:25 | |
offer of a freak Eire, which means they can't semantically have the | 0:20:25 | 0:20:26 | |
they can't semantically have the same | 0:20:26 | 0:20:30 | |
they can't semantically have the same -- | 0:20:30 | 0:20:30 | |
they can't semantically have the same -- a | 0:20:30 | 0:20:33 | |
they can't semantically have the same -- a free | 0:20:33 | 0:20:33 | |
they can't semantically have the same -- a free carer, | 0:20:33 | 0:20:34 | |
they can't semantically have the same -- a free carer, which | 0:20:34 | 0:20:34 | |
they can't semantically have the same -- a free carer, which means | 0:20:34 | 0:20:34 | |
same -- a free carer, which means they | 0:20:34 | 0:20:35 | |
same -- a free carer, which means they can't | 0:20:35 | 0:20:35 | |
same -- a free carer, which means they can't automatically | 0:20:35 | 0:20:35 | |
same -- a free carer, which means they can't automatically have | 0:20:35 | 0:20:35 | |
same -- a free carer, which means they can't automatically have the | 0:20:35 | 0:20:36 | |
they can't automatically have the same | 0:20:36 | 0:20:36 | |
they can't automatically have the same discount. | 0:20:36 | 0:20:39 | |
same discount. The | 0:20:39 | 0:20:40 | |
same discount. The big | 0:20:40 | 0:20:40 | |
same discount. The big six, | 0:20:40 | 0:20:43 | |
same discount. The big six, the | 0:20:43 | 0:20:44 | |
same discount. The big six, the companies | 0:20:44 | 0:20:44 | |
same discount. The big six, the companies who | 0:20:44 | 0:20:44 | |
same discount. The big six, the companies who run | 0:20:44 | 0:20:45 | |
The big six, the companies who run gas | 0:20:45 | 0:20:45 | |
The big six, the companies who run gas and | 0:20:45 | 0:20:45 | |
The big six, the companies who run gas and electricity | 0:20:45 | 0:20:45 | |
The big six, the companies who run gas and electricity in | 0:20:45 | 0:20:45 | |
The big six, the companies who run gas and electricity in the | 0:20:45 | 0:20:45 | |
The big six, the companies who run gas and electricity in the UK. | 0:20:45 | 0:20:46 | |
The big six, the companies who run gas and electricity in the UK. It | 0:20:46 | 0:20:46 | |
The big six, the companies who run gas and electricity in the UK. It is | 0:20:46 | 0:20:47 | |
gas and electricity in the UK. It is not | 0:20:47 | 0:20:47 | |
gas and electricity in the UK. It is not unreasonable | 0:20:47 | 0:20:47 | |
gas and electricity in the UK. It is not unreasonable to | 0:20:47 | 0:20:49 | |
gas and electricity in the UK. It is not unreasonable to this | 0:20:49 | 0:20:49 | |
gas and electricity in the UK. It is not unreasonable to this expect | 0:20:49 | 0:20:49 | |
gas and electricity in the UK. It is not unreasonable to this expect high | 0:20:49 | 0:20:50 | |
not unreasonable to this expect high standards | 0:20:50 | 0:20:50 | |
not unreasonable to this expect high standards of | 0:20:50 | 0:20:50 | |
not unreasonable to this expect high standards of customer | 0:20:50 | 0:20:50 | |
not unreasonable to this expect high standards of customer service. | 0:20:50 | 0:20:51 | |
not unreasonable to this expect high standards of customer service. But | 0:20:51 | 0:20:51 | |
standards of customer service. But watch | 0:20:51 | 0:20:52 | |
standards of customer service. But watch out. | 0:20:52 | 0:20:55 | |
watch out. One | 0:20:55 | 0:20:55 | |
watch out. One in | 0:20:55 | 0:20:56 | |
watch out. One in ten | 0:20:56 | 0:20:56 | |
watch out. One in ten of | 0:20:56 | 0:20:56 | |
watch out. One in ten of you | 0:20:56 | 0:20:56 | |
watch out. One in ten of you might | 0:20:56 | 0:20:57 | |
watch out. One in ten of you might depend | 0:20:57 | 0:20:57 | |
watch out. One in ten of you might depend on | 0:20:57 | 0:20:58 | |
One in ten of you might depend on nPower | 0:20:58 | 0:20:58 | |
One in ten of you might depend on nPower to | 0:20:58 | 0:20:59 | |
One in ten of you might depend on nPower to provide | 0:20:59 | 0:20:59 | |
One in ten of you might depend on nPower to provide your | 0:20:59 | 0:20:59 | |
One in ten of you might depend on nPower to provide your electricity | 0:20:59 | 0:20:59 | |
nPower to provide your electricity or | 0:20:59 | 0:20:59 | |
nPower to provide your electricity or gas. | 0:20:59 | 0:21:01 | |
nPower to provide your electricity or gas. But | 0:21:01 | 0:21:02 | |
nPower to provide your electricity or gas. But it | 0:21:02 | 0:21:02 | |
nPower to provide your electricity or gas. But it appears | 0:21:02 | 0:21:02 | |
nPower to provide your electricity or gas. But it appears you | 0:21:02 | 0:21:02 | |
nPower to provide your electricity or gas. But it appears you can't | 0:21:02 | 0:21:03 | |
or gas. But it appears you can't always | 0:21:03 | 0:21:03 | |
or gas. But it appears you can't always depend | 0:21:03 | 0:21:03 | |
or gas. But it appears you can't always depend on | 0:21:03 | 0:21:03 | |
or gas. But it appears you can't always depend on them | 0:21:03 | 0:21:04 | |
or gas. But it appears you can't always depend on them to | 0:21:04 | 0:21:04 | |
or gas. But it appears you can't always depend on them to show | 0:21:04 | 0:21:04 | |
or gas. But it appears you can't always depend on them to show you | 0:21:04 | 0:21:04 | |
always depend on them to show you any | 0:21:04 | 0:21:04 | |
always depend on them to show you any courtesy. | 0:21:04 | 0:21:05 | |
always depend on them to show you any courtesy. It | 0:21:05 | 0:21:09 | |
always depend on them to show you any courtesy. It seems | 0:21:09 | 0:21:09 | |
always depend on them to show you any courtesy. It seems that | 0:21:09 | 0:21:10 | |
always depend on them to show you any courtesy. It seems that is | 0:21:10 | 0:21:10 | |
any courtesy. It seems that is spending | 0:21:10 | 0:21:10 | |
any courtesy. It seems that is spending a | 0:21:10 | 0:21:10 | |
any courtesy. It seems that is spending a lot | 0:21:10 | 0:21:14 | |
any courtesy. It seems that is spending a lot of | 0:21:14 | 0:21:14 | |
any courtesy. It seems that is spending a lot of energy | 0:21:14 | 0:21:14 | |
any courtesy. It seems that is spending a lot of energy abusing | 0:21:14 | 0:21:14 | |
any courtesy. It seems that is spending a lot of energy abusing its | 0:21:14 | 0:21:14 | |
spending a lot of energy abusing its power. | 0:21:14 | 0:21:17 | |
spending a lot of energy abusing its power. It | 0:21:17 | 0:21:17 | |
spending a lot of energy abusing its power. It involves | 0:21:17 | 0:21:18 | |
spending a lot of energy abusing its power. It involves bullying | 0:21:18 | 0:21:18 | |
spending a lot of energy abusing its power. It involves bullying tactics, | 0:21:18 | 0:21:18 | |
power. It involves bullying tactics, extreme | 0:21:18 | 0:21:19 | |
power. It involves bullying tactics, extreme heavy | 0:21:19 | 0:21:19 | |
power. It involves bullying tactics, extreme heavy handedness | 0:21:19 | 0:21:19 | |
power. It involves bullying tactics, extreme heavy handedness and | 0:21:19 | 0:21:19 | |
power. It involves bullying tactics, extreme heavy handedness and a | 0:21:19 | 0:21:20 | |
extreme heavy handedness and a lack of | 0:21:20 | 0:21:20 | |
extreme heavy handedness and a lack of respect | 0:21:20 | 0:21:20 | |
extreme heavy handedness and a lack of respect for | 0:21:20 | 0:21:21 | |
extreme heavy handedness and a lack of respect for customers. | 0:21:21 | 0:21:23 | |
extreme heavy handedness and a lack of respect for customers. That | 0:21:23 | 0:21:23 | |
extreme heavy handedness and a lack of respect for customers. That is | 0:21:23 | 0:21:23 | |
of respect for customers. That is certainly | 0:21:23 | 0:21:23 | |
of respect for customers. That is certainly what | 0:21:23 | 0:21:23 | |
of respect for customers. That is certainly what Steve | 0:21:23 | 0:21:24 | |
of respect for customers. That is certainly what Steve Cooper | 0:21:24 | 0:21:24 | |
of respect for customers. That is certainly what Steve Cooper thinks. | 0:21:24 | 0:21:25 | |
certainly what Steve Cooper thinks. He | 0:21:25 | 0:21:25 | |
certainly what Steve Cooper thinks. He received | 0:21:25 | 0:21:25 | |
certainly what Steve Cooper thinks. He received this | 0:21:25 | 0:21:26 | |
certainly what Steve Cooper thinks. He received this letter | 0:21:26 | 0:21:26 | |
certainly what Steve Cooper thinks. He received this letter from | 0:21:26 | 0:21:26 | |
certainly what Steve Cooper thinks. He received this letter from them | 0:21:26 | 0:21:26 | |
He received this letter from them saying | 0:21:26 | 0:21:27 | |
He received this letter from them saying that | 0:21:27 | 0:21:27 | |
He received this letter from them saying that they | 0:21:27 | 0:21:27 | |
He received this letter from them saying that they needed | 0:21:27 | 0:21:27 | |
He received this letter from them saying that they needed to | 0:21:27 | 0:21:28 | |
He received this letter from them saying that they needed to carry | 0:21:28 | 0:21:28 | |
He received this letter from them saying that they needed to carry out | 0:21:28 | 0:21:29 | |
saying that they needed to carry out safety | 0:21:29 | 0:21:29 | |
saying that they needed to carry out safety check | 0:21:29 | 0:21:29 | |
saying that they needed to carry out safety check on | 0:21:29 | 0:21:29 | |
saying that they needed to carry out safety check on his | 0:21:29 | 0:21:29 | |
saying that they needed to carry out safety check on his gas | 0:21:29 | 0:21:30 | |
saying that they needed to carry out safety check on his gas meter. | 0:21:30 | 0:21:31 | |
saying that they needed to carry out safety check on his gas meter. The | 0:21:31 | 0:21:32 | |
safety check on his gas meter. The letter | 0:21:32 | 0:21:32 | |
safety check on his gas meter. The letter claimed | 0:21:32 | 0:21:33 | |
safety check on his gas meter. The letter claimed they | 0:21:33 | 0:21:33 | |
safety check on his gas meter. The letter claimed they had | 0:21:33 | 0:21:33 | |
safety check on his gas meter. The letter claimed they had already | 0:21:33 | 0:21:34 | |
letter claimed they had already tried | 0:21:34 | 0:21:34 | |
letter claimed they had already tried several | 0:21:34 | 0:21:34 | |
letter claimed they had already tried several times | 0:21:34 | 0:21:34 | |
letter claimed they had already tried several times to | 0:21:34 | 0:21:34 | |
letter claimed they had already tried several times to contact | 0:21:34 | 0:21:35 | |
letter claimed they had already tried several times to contact him, | 0:21:35 | 0:21:35 | |
tried several times to contact him, and | 0:21:35 | 0:21:35 | |
tried several times to contact him, and that | 0:21:35 | 0:21:36 | |
tried several times to contact him, and that if | 0:21:36 | 0:21:36 | |
tried several times to contact him, and that if he | 0:21:36 | 0:21:36 | |
tried several times to contact him, and that if he didn't | 0:21:36 | 0:21:36 | |
tried several times to contact him, and that if he didn't respond | 0:21:36 | 0:21:37 | |
tried several times to contact him, and that if he didn't respond in | 0:21:37 | 0:21:37 | |
and that if he didn't respond in seven | 0:21:37 | 0:21:37 | |
and that if he didn't respond in seven days, | 0:21:37 | 0:21:38 | |
and that if he didn't respond in seven days, they | 0:21:38 | 0:21:38 | |
and that if he didn't respond in seven days, they may | 0:21:38 | 0:21:38 | |
and that if he didn't respond in seven days, they may apply | 0:21:38 | 0:21:39 | |
and that if he didn't respond in seven days, they may apply to | 0:21:39 | 0:21:39 | |
and that if he didn't respond in seven days, they may apply to court | 0:21:39 | 0:21:39 | |
seven days, they may apply to court for | 0:21:39 | 0:21:39 | |
seven days, they may apply to court for unwarranted | 0:21:39 | 0:21:39 | |
seven days, they may apply to court for unwarranted entry | 0:21:39 | 0:21:41 | |
seven days, they may apply to court for unwarranted entry -- | 0:21:41 | 0:21:42 | |
seven days, they may apply to court for unwarranted entry -- a | 0:21:42 | 0:21:42 | |
seven days, they may apply to court for unwarranted entry -- a warrant | 0:21:42 | 0:21:42 | |
for unwarranted entry -- a warrant of | 0:21:42 | 0:21:42 | |
for unwarranted entry -- a warrant of entry. | 0:21:42 | 0:21:45 | |
for unwarranted entry -- a warrant of entry. I | 0:21:45 | 0:21:46 | |
for unwarranted entry -- a warrant of entry. I rang | 0:21:46 | 0:21:46 | |
for unwarranted entry -- a warrant of entry. I rang them | 0:21:46 | 0:21:47 | |
for unwarranted entry -- a warrant of entry. I rang them and | 0:21:47 | 0:21:47 | |
for unwarranted entry -- a warrant of entry. I rang them and said, | 0:21:47 | 0:21:47 | |
for unwarranted entry -- a warrant of entry. I rang them and said, why | 0:21:47 | 0:21:47 | |
of entry. I rang them and said, why are | 0:21:47 | 0:21:47 | |
of entry. I rang them and said, why are you | 0:21:47 | 0:21:48 | |
of entry. I rang them and said, why are you threatening | 0:21:48 | 0:21:48 | |
of entry. I rang them and said, why are you threatening court? | 0:21:48 | 0:21:49 | |
of entry. I rang them and said, why are you threatening court? I | 0:21:49 | 0:21:49 | |
of entry. I rang them and said, why are you threatening court? I have | 0:21:49 | 0:21:49 | |
are you threatening court? I have never | 0:21:49 | 0:21:49 | |
are you threatening court? I have never had | 0:21:49 | 0:21:49 | |
are you threatening court? I have never had any | 0:21:49 | 0:21:50 | |
are you threatening court? I have never had any correspondence | 0:21:50 | 0:21:51 | |
never had any correspondence from you. | 0:21:51 | 0:21:53 | |
never had any correspondence from you. What | 0:21:53 | 0:21:54 | |
never had any correspondence from you. What makes | 0:21:54 | 0:21:54 | |
never had any correspondence from you. What makes it | 0:21:54 | 0:21:54 | |
never had any correspondence from you. What makes it so | 0:21:54 | 0:21:55 | |
never had any correspondence from you. What makes it so baffling | 0:21:55 | 0:21:55 | |
never had any correspondence from you. What makes it so baffling is | 0:21:55 | 0:21:55 | |
you. What makes it so baffling is that | 0:21:55 | 0:21:55 | |
you. What makes it so baffling is that they | 0:21:55 | 0:21:56 | |
you. What makes it so baffling is that they don't | 0:21:56 | 0:21:56 | |
you. What makes it so baffling is that they don't need | 0:21:56 | 0:21:56 | |
you. What makes it so baffling is that they don't need to | 0:21:56 | 0:21:56 | |
you. What makes it so baffling is that they don't need to enter | 0:21:56 | 0:21:57 | |
you. What makes it so baffling is that they don't need to enter his | 0:21:57 | 0:21:57 | |
that they don't need to enter his home | 0:21:57 | 0:21:58 | |
that they don't need to enter his home to | 0:21:58 | 0:21:58 | |
that they don't need to enter his home to read | 0:21:58 | 0:21:58 | |
that they don't need to enter his home to read the | 0:21:58 | 0:21:59 | |
that they don't need to enter his home to read the meter, | 0:21:59 | 0:21:59 | |
that they don't need to enter his home to read the meter, because | 0:21:59 | 0:21:59 | |
that they don't need to enter his home to read the meter, because it | 0:21:59 | 0:21:59 | |
home to read the meter, because it is | 0:21:59 | 0:22:00 | |
home to read the meter, because it is unlocked | 0:22:00 | 0:22:00 | |
home to read the meter, because it is unlocked and | 0:22:00 | 0:22:00 | |
home to read the meter, because it is unlocked and outside | 0:22:00 | 0:22:00 | |
home to read the meter, because it is unlocked and outside his | 0:22:00 | 0:22:01 | |
home to read the meter, because it is unlocked and outside his front | 0:22:01 | 0:22:01 | |
is unlocked and outside his front door. | 0:22:01 | 0:22:01 | |
is unlocked and outside his front door. If | 0:22:01 | 0:22:03 | |
is unlocked and outside his front door. If I | 0:22:03 | 0:22:04 | |
is unlocked and outside his front door. If I was | 0:22:04 | 0:22:04 | |
is unlocked and outside his front door. If I was elderly | 0:22:04 | 0:22:04 | |
is unlocked and outside his front door. If I was elderly or | 0:22:04 | 0:22:04 | |
door. If I was elderly or vulnerable, | 0:22:04 | 0:22:05 | |
door. If I was elderly or vulnerable, it | 0:22:05 | 0:22:05 | |
door. If I was elderly or vulnerable, it could | 0:22:05 | 0:22:05 | |
door. If I was elderly or vulnerable, it could have | 0:22:05 | 0:22:05 | |
door. If I was elderly or vulnerable, it could have been | 0:22:05 | 0:22:06 | |
door. If I was elderly or vulnerable, it could have been very | 0:22:06 | 0:22:06 | |
vulnerable, it could have been very stressful. | 0:22:06 | 0:22:07 | |
vulnerable, it could have been very stressful. I | 0:22:07 | 0:22:07 | |
vulnerable, it could have been very stressful. I think | 0:22:07 | 0:22:08 | |
vulnerable, it could have been very stressful. I think it | 0:22:08 | 0:22:08 | |
vulnerable, it could have been very stressful. I think it is | 0:22:08 | 0:22:08 | |
vulnerable, it could have been very stressful. I think it is well | 0:22:08 | 0:22:08 | |
vulnerable, it could have been very stressful. I think it is well out | 0:22:08 | 0:22:08 | |
vulnerable, it could have been very stressful. I think it is well out of | 0:22:08 | 0:22:09 | |
stressful. I think it is well out of order. | 0:22:09 | 0:22:11 | |
stressful. I think it is well out of order. Steve | 0:22:11 | 0:22:12 | |
stressful. I think it is well out of order. Steve managed | 0:22:12 | 0:22:12 | |
stressful. I think it is well out of order. Steve managed to | 0:22:12 | 0:22:12 | |
stressful. I think it is well out of order. Steve managed to arrange | 0:22:12 | 0:22:12 | |
stressful. I think it is well out of order. Steve managed to arrange an | 0:22:12 | 0:22:12 | |
order. Steve managed to arrange an inspection | 0:22:12 | 0:22:13 | |
order. Steve managed to arrange an inspection before | 0:22:13 | 0:22:13 | |
order. Steve managed to arrange an inspection before the | 0:22:13 | 0:22:15 | |
order. Steve managed to arrange an inspection before the country | 0:22:15 | 0:22:15 | |
order. Steve managed to arrange an inspection before the country -- | 0:22:15 | 0:22:15 | |
inspection before the country -- company | 0:22:15 | 0:22:15 | |
inspection before the country -- company decided | 0:22:15 | 0:22:15 | |
inspection before the country -- company decided to | 0:22:15 | 0:22:16 | |
inspection before the country -- company decided to enter his | 0:22:16 | 0:22:16 | |
company decided to enter his property. | 0:22:16 | 0:22:19 | |
company decided to enter his property. Roger | 0:22:19 | 0:22:19 | |
company decided to enter his property. Roger Smith | 0:22:19 | 0:22:20 | |
company decided to enter his property. Roger Smith received | 0:22:20 | 0:22:20 | |
company decided to enter his property. Roger Smith received a | 0:22:20 | 0:22:20 | |
property. Roger Smith received a similar | 0:22:20 | 0:22:20 | |
property. Roger Smith received a similar request | 0:22:20 | 0:22:21 | |
property. Roger Smith received a similar request from | 0:22:21 | 0:22:21 | |
property. Roger Smith received a similar request from nPower. | 0:22:21 | 0:22:22 | |
property. Roger Smith received a similar request from nPower. He | 0:22:22 | 0:22:22 | |
property. Roger Smith received a similar request from nPower. He was | 0:22:22 | 0:22:22 | |
similar request from nPower. He was away | 0:22:22 | 0:22:23 | |
similar request from nPower. He was away in | 0:22:23 | 0:22:23 | |
similar request from nPower. He was away in France | 0:22:23 | 0:22:23 | |
similar request from nPower. He was away in France when | 0:22:23 | 0:22:23 | |
similar request from nPower. He was away in France when they | 0:22:23 | 0:22:25 | |
similar request from nPower. He was away in France when they told | 0:22:25 | 0:22:25 | |
similar request from nPower. He was away in France when they told him | 0:22:25 | 0:22:25 | |
away in France when they told him they | 0:22:25 | 0:22:26 | |
away in France when they told him they needed | 0:22:26 | 0:22:26 | |
away in France when they told him they needed to | 0:22:26 | 0:22:27 | |
away in France when they told him they needed to see | 0:22:27 | 0:22:27 | |
away in France when they told him they needed to see his | 0:22:27 | 0:22:27 | |
away in France when they told him they needed to see his meter, | 0:22:27 | 0:22:28 | |
away in France when they told him they needed to see his meter, said | 0:22:28 | 0:22:28 | |
they needed to see his meter, said he | 0:22:28 | 0:22:28 | |
they needed to see his meter, said he arranged | 0:22:28 | 0:22:28 | |
they needed to see his meter, said he arranged for | 0:22:28 | 0:22:28 | |
they needed to see his meter, said he arranged for someone | 0:22:28 | 0:22:29 | |
they needed to see his meter, said he arranged for someone else | 0:22:29 | 0:22:29 | |
they needed to see his meter, said he arranged for someone else to | 0:22:29 | 0:22:29 | |
they needed to see his meter, said he arranged for someone else to let | 0:22:29 | 0:22:29 | |
he arranged for someone else to let them | 0:22:29 | 0:22:30 | |
he arranged for someone else to let them in. | 0:22:30 | 0:22:32 | |
he arranged for someone else to let them in. I | 0:22:32 | 0:22:33 | |
he arranged for someone else to let them in. I received | 0:22:33 | 0:22:33 | |
he arranged for someone else to let them in. I received an | 0:22:33 | 0:22:33 | |
he arranged for someone else to let them in. I received an e-mail | 0:22:33 | 0:22:33 | |
he arranged for someone else to let them in. I received an e-mail from | 0:22:33 | 0:22:33 | |
them in. I received an e-mail from nPower | 0:22:33 | 0:22:33 | |
them in. I received an e-mail from nPower on | 0:22:33 | 0:22:35 | |
them in. I received an e-mail from nPower on November | 0:22:35 | 0:22:35 | |
them in. I received an e-mail from nPower on November 28 | 0:22:35 | 0:22:35 | |
them in. I received an e-mail from nPower on November 28 confirming | 0:22:35 | 0:22:35 | |
nPower on November 28 confirming they | 0:22:35 | 0:22:36 | |
nPower on November 28 confirming they were | 0:22:36 | 0:22:36 | |
nPower on November 28 confirming they were in | 0:22:36 | 0:22:37 | |
nPower on November 28 confirming they were in contact | 0:22:37 | 0:22:37 | |
nPower on November 28 confirming they were in contact with | 0:22:37 | 0:22:38 | |
nPower on November 28 confirming they were in contact with my | 0:22:38 | 0:22:38 | |
nPower on November 28 confirming they were in contact with my house | 0:22:38 | 0:22:39 | |
they were in contact with my house minder | 0:22:39 | 0:22:39 | |
they were in contact with my house minder to | 0:22:39 | 0:22:39 | |
they were in contact with my house minder to make | 0:22:39 | 0:22:39 | |
they were in contact with my house minder to make the | 0:22:39 | 0:22:41 | |
they were in contact with my house minder to make the inspection, | 0:22:41 | 0:22:41 | |
they were in contact with my house minder to make the inspection, so | 0:22:41 | 0:22:42 | |
minder to make the inspection, so everything | 0:22:42 | 0:22:42 | |
minder to make the inspection, so everything was | 0:22:42 | 0:22:43 | |
minder to make the inspection, so everything was fine. | 0:22:43 | 0:22:46 | |
minder to make the inspection, so everything was fine. Roger | 0:22:46 | 0:22:47 | |
minder to make the inspection, so everything was fine. Roger Bailey | 0:22:47 | 0:22:47 | |
everything was fine. Roger Bailey gave | 0:22:47 | 0:22:47 | |
everything was fine. Roger Bailey gave it | 0:22:47 | 0:22:48 | |
everything was fine. Roger Bailey gave it another | 0:22:48 | 0:22:48 | |
everything was fine. Roger Bailey gave it another thought, | 0:22:48 | 0:22:48 | |
everything was fine. Roger Bailey gave it another thought, and | 0:22:48 | 0:22:48 | |
everything was fine. Roger Bailey gave it another thought, and why | 0:22:48 | 0:22:49 | |
gave it another thought, and why should | 0:22:49 | 0:22:49 | |
gave it another thought, and why should he? | 0:22:49 | 0:22:50 | |
gave it another thought, and why should he? NPower | 0:22:50 | 0:22:50 | |
gave it another thought, and why should he? NPower said | 0:22:50 | 0:22:50 | |
gave it another thought, and why should he? NPower said it | 0:22:50 | 0:22:50 | |
gave it another thought, and why should he? NPower said it was | 0:22:50 | 0:22:51 | |
gave it another thought, and why should he? NPower said it was all | 0:22:51 | 0:22:51 | |
gave it another thought, and why should he? NPower said it was all in | 0:22:51 | 0:22:51 | |
should he? NPower said it was all in hand. | 0:22:51 | 0:22:53 | |
should he? NPower said it was all in hand. But | 0:22:53 | 0:22:54 | |
should he? NPower said it was all in hand. But then | 0:22:54 | 0:22:54 | |
should he? NPower said it was all in hand. But then he | 0:22:54 | 0:22:55 | |
should he? NPower said it was all in hand. But then he received | 0:22:55 | 0:22:55 | |
should he? NPower said it was all in hand. But then he received news | 0:22:55 | 0:22:55 | |
should he? NPower said it was all in hand. But then he received news that | 0:22:55 | 0:22:55 | |
should he? NPower said it was all in his house | 0:22:55 | 0:22:56 | |
should he? NPower said it was all in his house had | 0:22:56 | 0:22:56 | |
should he? NPower said it was all in his house had been | 0:22:56 | 0:22:56 | |
should he? NPower said it was all in his house had been broken | 0:22:56 | 0:23:00 | |
should he? NPower said it was all in his house had been broken into | 0:23:00 | 0:23:00 | |
should he? NPower said it was all in his house had been broken into and | 0:23:00 | 0:23:00 | |
his house had been broken into and the | 0:23:00 | 0:23:00 | |
his house had been broken into and the locks | 0:23:00 | 0:23:01 | |
his house had been broken into and the locks changed. | 0:23:01 | 0:23:02 | |
his house had been broken into and the locks changed. It | 0:23:02 | 0:23:03 | |
his house had been broken into and the locks changed. It wasn't | 0:23:03 | 0:23:03 | |
his house had been broken into and the locks changed. It wasn't a | 0:23:03 | 0:23:03 | |
the locks changed. It wasn't a burglar, | 0:23:03 | 0:23:03 | |
the locks changed. It wasn't a burglar, it | 0:23:03 | 0:23:04 | |
the locks changed. It wasn't a burglar, it was nPower. | 0:23:04 | 0:23:05 | |
the locks changed. It wasn't a burglar, it was nPower. I | 0:23:05 | 0:23:06 | |
the locks changed. It wasn't a burglar, it was nPower. I felt | 0:23:06 | 0:23:06 | |
burglar, it was nPower. I felt violated. | 0:23:06 | 0:23:10 | |
burglar, it was nPower. I felt violated. I | 0:23:10 | 0:23:10 | |
burglar, it was nPower. I felt violated. I rang | 0:23:10 | 0:23:10 | |
burglar, it was nPower. I felt violated. I rang nPower | 0:23:10 | 0:23:11 | |
burglar, it was nPower. I felt violated. I rang nPower and | 0:23:11 | 0:23:11 | |
burglar, it was nPower. I felt violated. I rang nPower and asked | 0:23:11 | 0:23:11 | |
violated. I rang nPower and asked how | 0:23:11 | 0:23:11 | |
violated. I rang nPower and asked how I | 0:23:11 | 0:23:12 | |
violated. I rang nPower and asked how I could | 0:23:12 | 0:23:12 | |
violated. I rang nPower and asked how I could possibly | 0:23:12 | 0:23:12 | |
violated. I rang nPower and asked how I could possibly have | 0:23:12 | 0:23:12 | |
violated. I rang nPower and asked how I could possibly have been | 0:23:12 | 0:23:13 | |
violated. I rang nPower and asked how I could possibly have been more | 0:23:13 | 0:23:13 | |
how I could possibly have been more cooperative. | 0:23:13 | 0:23:15 | |
how I could possibly have been more cooperative. What | 0:23:15 | 0:23:16 | |
how I could possibly have been more cooperative. What else | 0:23:16 | 0:23:16 | |
how I could possibly have been more cooperative. What else could | 0:23:16 | 0:23:16 | |
how I could possibly have been more cooperative. What else could I, | 0:23:16 | 0:23:16 | |
how I could possibly have been more cooperative. What else could I, as | 0:23:16 | 0:23:17 | |
how I could possibly have been more cooperative. What else could I, as a | 0:23:17 | 0:23:17 | |
cooperative. What else could I, as a customer, | 0:23:17 | 0:23:17 | |
cooperative. What else could I, as a customer, have | 0:23:17 | 0:23:17 | |
cooperative. What else could I, as a customer, have done | 0:23:17 | 0:23:17 | |
cooperative. What else could I, as a customer, have done to | 0:23:17 | 0:23:18 | |
cooperative. What else could I, as a customer, have done to help | 0:23:18 | 0:23:18 | |
cooperative. What else could I, as a customer, have done to help you. | 0:23:18 | 0:23:19 | |
customer, have done to help you. Nothing. | 0:23:19 | 0:23:22 | |
customer, have done to help you. Nothing. I | 0:23:22 | 0:23:22 | |
customer, have done to help you. Nothing. I have | 0:23:22 | 0:23:22 | |
customer, have done to help you. Nothing. I have come | 0:23:22 | 0:23:22 | |
customer, have done to help you. Nothing. I have come to meet | 0:23:22 | 0:23:23 | |
customer, have done to help you. Nothing. I have come to meet a | 0:23:23 | 0:23:23 | |
Nothing. I have come to meet a consumer | 0:23:23 | 0:23:23 | |
Nothing. I have come to meet a consumer lawyer. | 0:23:23 | 0:23:25 | |
Nothing. I have come to meet a consumer lawyer. Breaking | 0:23:25 | 0:23:26 | |
Nothing. I have come to meet a consumer lawyer. Breaking into | 0:23:26 | 0:23:26 | |
Nothing. I have come to meet a consumer lawyer. Breaking into a | 0:23:26 | 0:23:27 | |
consumer lawyer. Breaking into a home | 0:23:27 | 0:23:27 | |
consumer lawyer. Breaking into a home to | 0:23:27 | 0:23:27 | |
consumer lawyer. Breaking into a home to see | 0:23:27 | 0:23:27 | |
consumer lawyer. Breaking into a home to see a | 0:23:27 | 0:23:27 | |
consumer lawyer. Breaking into a home to see a meter | 0:23:27 | 0:23:28 | |
consumer lawyer. Breaking into a home to see a meter does | 0:23:28 | 0:23:28 | |
consumer lawyer. Breaking into a home to see a meter does seem | 0:23:28 | 0:23:28 | |
home to see a meter does seem excessive. | 0:23:28 | 0:23:29 | |
home to see a meter does seem excessive. Our | 0:23:29 | 0:23:29 | |
home to see a meter does seem excessive. Our company | 0:23:29 | 0:23:29 | |
home to see a meter does seem excessive. Our company is | 0:23:29 | 0:23:30 | |
home to see a meter does seem excessive. Our company is allowed | 0:23:30 | 0:23:30 | |
home to see a meter does seem excessive. Our company is allowed to | 0:23:30 | 0:23:30 | |
excessive. Our company is allowed to do | 0:23:30 | 0:23:30 | |
excessive. Our company is allowed to do this? | 0:23:30 | 0:23:31 | |
excessive. Our company is allowed to do this? They | 0:23:31 | 0:23:31 | |
excessive. Our company is allowed to do this? They have | 0:23:31 | 0:23:31 | |
excessive. Our company is allowed to do this? They have an | 0:23:31 | 0:23:34 | |
excessive. Our company is allowed to do this? They have an obligation | 0:23:34 | 0:23:34 | |
excessive. Our company is allowed to do this? They have an obligation to | 0:23:34 | 0:23:34 | |
do this? They have an obligation to check | 0:23:34 | 0:23:34 | |
do this? They have an obligation to check the | 0:23:34 | 0:23:35 | |
do this? They have an obligation to check the meet | 0:23:35 | 0:23:35 | |
do this? They have an obligation to check the meet at | 0:23:35 | 0:23:35 | |
do this? They have an obligation to check the meet at least | 0:23:35 | 0:23:35 | |
do this? They have an obligation to check the meet at least once | 0:23:35 | 0:23:36 | |
do this? They have an obligation to check the meet at least once every | 0:23:36 | 0:23:36 | |
check the meet at least once every two | 0:23:36 | 0:23:36 | |
check the meet at least once every two years. | 0:23:36 | 0:23:42 | |
check the meet at least once every two years. They | 0:23:42 | 0:23:42 | |
check the meet at least once every two years. They must | 0:23:42 | 0:23:42 | |
check the meet at least once every two years. They must have | 0:23:42 | 0:23:43 | |
check the meet at least once every two years. They must have tried | 0:23:43 | 0:23:43 | |
check the meet at least once every two years. They must have tried to | 0:23:43 | 0:23:44 | |
two years. They must have tried to contact | 0:23:44 | 0:23:44 | |
two years. They must have tried to contact you | 0:23:44 | 0:23:44 | |
two years. They must have tried to contact you by | 0:23:44 | 0:23:45 | |
two years. They must have tried to contact you by telephone, | 0:23:45 | 0:23:45 | |
two years. They must have tried to contact you by telephone, letter, | 0:23:45 | 0:23:45 | |
contact you by telephone, letter, knocking | 0:23:45 | 0:23:45 | |
contact you by telephone, letter, knocking on | 0:23:45 | 0:23:46 | |
contact you by telephone, letter, knocking on the | 0:23:46 | 0:23:46 | |
contact you by telephone, letter, knocking on the door. | 0:23:46 | 0:23:46 | |
contact you by telephone, letter, knocking on the door. If | 0:23:46 | 0:23:47 | |
contact you by telephone, letter, knocking on the door. If they | 0:23:47 | 0:23:47 | |
contact you by telephone, letter, knocking on the door. If they have | 0:23:47 | 0:23:47 | |
knocking on the door. If they have done | 0:23:47 | 0:23:48 | |
knocking on the door. If they have done none | 0:23:48 | 0:23:48 | |
knocking on the door. If they have done none of | 0:23:48 | 0:23:48 | |
knocking on the door. If they have done none of those | 0:23:48 | 0:23:48 | |
knocking on the door. If they have done none of those things, | 0:23:48 | 0:23:48 | |
knocking on the door. If they have done none of those things, they | 0:23:48 | 0:23:49 | |
done none of those things, they cannot | 0:23:49 | 0:23:49 | |
done none of those things, they cannot obtain | 0:23:49 | 0:23:49 | |
done none of those things, they cannot obtain a warrant | 0:23:49 | 0:23:50 | |
done none of those things, they cannot obtain a warrant to | 0:23:50 | 0:23:50 | |
done none of those things, they cannot obtain a warrant to break-in. | 0:23:50 | 0:23:52 | |
cannot obtain a warrant to break-in. Roger | 0:23:52 | 0:23:53 | |
cannot obtain a warrant to break-in. Roger had | 0:23:53 | 0:23:53 | |
cannot obtain a warrant to break-in. Roger had been | 0:23:53 | 0:23:53 | |
cannot obtain a warrant to break-in. Roger had been in | 0:23:53 | 0:23:54 | |
cannot obtain a warrant to break-in. Roger had been in touch | 0:23:54 | 0:23:54 | |
cannot obtain a warrant to break-in. Roger had been in touch with | 0:23:54 | 0:23:54 | |
cannot obtain a warrant to break-in. Roger had been in touch with nPower. | 0:23:54 | 0:23:55 | |
Roger had been in touch with nPower. In | 0:23:55 | 0:23:55 | |
Roger had been in touch with nPower. In this | 0:23:55 | 0:23:55 | |
Roger had been in touch with nPower. In this case, | 0:23:55 | 0:23:55 | |
Roger had been in touch with nPower. In this case, he | 0:23:55 | 0:23:56 | |
Roger had been in touch with nPower. In this case, he did | 0:23:56 | 0:23:56 | |
Roger had been in touch with nPower. In this case, he did everything | 0:23:56 | 0:23:56 | |
In this case, he did everything right. | 0:23:56 | 0:23:57 | |
In this case, he did everything right. He | 0:23:57 | 0:23:57 | |
In this case, he did everything right. He told | 0:23:57 | 0:23:58 | |
In this case, he did everything right. He told them | 0:23:58 | 0:23:58 | |
In this case, he did everything right. He told them how | 0:23:58 | 0:23:58 | |
In this case, he did everything right. He told them how to | 0:23:58 | 0:23:59 | |
In this case, he did everything right. He told them how to get | 0:23:59 | 0:23:59 | |
In this case, he did everything right. He told them how to get into | 0:23:59 | 0:23:59 | |
right. He told them how to get into the | 0:23:59 | 0:23:59 | |
right. He told them how to get into the property. | 0:23:59 | 0:24:00 | |
right. He told them how to get into the property. He | 0:24:00 | 0:24:00 | |
right. He told them how to get into the property. He was | 0:24:00 | 0:24:00 | |
right. He told them how to get into the property. He was communicating. | 0:24:00 | 0:24:01 | |
the property. He was communicating. If | 0:24:01 | 0:24:01 | |
the property. He was communicating. If the | 0:24:01 | 0:24:04 | |
the property. He was communicating. If the magistrates | 0:24:04 | 0:24:04 | |
the property. He was communicating. If the magistrates had | 0:24:04 | 0:24:04 | |
the property. He was communicating. If the magistrates had told | 0:24:04 | 0:24:04 | |
the property. He was communicating. If the magistrates had told that | 0:24:04 | 0:24:04 | |
If the magistrates had told that information, | 0:24:04 | 0:24:05 | |
If the magistrates had told that information, they | 0:24:05 | 0:24:05 | |
If the magistrates had told that information, they would | 0:24:05 | 0:24:05 | |
If the magistrates had told that information, they would never | 0:24:05 | 0:24:05 | |
If the magistrates had told that information, they would never have | 0:24:05 | 0:24:06 | |
information, they would never have that | 0:24:06 | 0:24:06 | |
information, they would never have that warrant. | 0:24:06 | 0:24:08 | |
information, they would never have that warrant. These | 0:24:08 | 0:24:09 | |
information, they would never have that warrant. These aggressive | 0:24:09 | 0:24:10 | |
that warrant. These aggressive tactics | 0:24:10 | 0:24:10 | |
that warrant. These aggressive tactics are | 0:24:10 | 0:24:10 | |
that warrant. These aggressive tactics are not | 0:24:10 | 0:24:11 | |
that warrant. These aggressive tactics are not just | 0:24:11 | 0:24:11 | |
that warrant. These aggressive tactics are not just reserved | 0:24:11 | 0:24:11 | |
that warrant. These aggressive tactics are not just reserved for | 0:24:11 | 0:24:11 | |
tactics are not just reserved for meter | 0:24:11 | 0:24:12 | |
tactics are not just reserved for meter inspections. | 0:24:12 | 0:24:12 | |
tactics are not just reserved for meter inspections. They | 0:24:12 | 0:24:12 | |
tactics are not just reserved for meter inspections. They are | 0:24:12 | 0:24:15 | |
tactics are not just reserved for meter inspections. They are used | 0:24:15 | 0:24:15 | |
tactics are not just reserved for meter inspections. They are used to | 0:24:15 | 0:24:15 | |
meter inspections. They are used to chase | 0:24:15 | 0:24:15 | |
meter inspections. They are used to chase payment, | 0:24:15 | 0:24:16 | |
meter inspections. They are used to chase payment, too. | 0:24:16 | 0:24:19 | |
meter inspections. They are used to chase payment, too. Mark | 0:24:19 | 0:24:19 | |
meter inspections. They are used to chase payment, too. Mark Allen | 0:24:19 | 0:24:20 | |
meter inspections. They are used to chase payment, too. Mark Allen has | 0:24:20 | 0:24:20 | |
chase payment, too. Mark Allen has been | 0:24:20 | 0:24:20 | |
chase payment, too. Mark Allen has been an | 0:24:20 | 0:24:20 | |
chase payment, too. Mark Allen has been an nPower | 0:24:20 | 0:24:20 | |
chase payment, too. Mark Allen has been an nPower customer | 0:24:20 | 0:24:21 | |
chase payment, too. Mark Allen has been an nPower customer since | 0:24:21 | 0:24:21 | |
chase payment, too. Mark Allen has been an nPower customer since 2007. | 0:24:21 | 0:24:24 | |
been an nPower customer since 2007. He | 0:24:24 | 0:24:24 | |
been an nPower customer since 2007. He was | 0:24:24 | 0:24:24 | |
been an nPower customer since 2007. He was paying | 0:24:24 | 0:24:25 | |
been an nPower customer since 2007. He was paying £560 | 0:24:25 | 0:24:25 | |
been an nPower customer since 2007. He was paying £560 per | 0:24:25 | 0:24:25 | |
been an nPower customer since 2007. He was paying £560 per quarter | 0:24:25 | 0:24:25 | |
He was paying £560 per quarter through | 0:24:25 | 0:24:25 | |
He was paying £560 per quarter through direct | 0:24:25 | 0:24:26 | |
He was paying £560 per quarter through direct debit. | 0:24:26 | 0:24:28 | |
He was paying £560 per quarter through direct debit. Then | 0:24:28 | 0:24:28 | |
He was paying £560 per quarter through direct debit. Then suddenly | 0:24:28 | 0:24:28 | |
through direct debit. Then suddenly his | 0:24:28 | 0:24:28 | |
through direct debit. Then suddenly his bill | 0:24:28 | 0:24:29 | |
through direct debit. Then suddenly his bill almost | 0:24:29 | 0:24:29 | |
through direct debit. Then suddenly his bill almost doubled. | 0:24:29 | 0:24:31 | |
through direct debit. Then suddenly his bill almost doubled. I | 0:24:31 | 0:24:32 | |
through direct debit. Then suddenly his bill almost doubled. I received | 0:24:32 | 0:24:32 | |
his bill almost doubled. I received a | 0:24:32 | 0:24:32 | |
his bill almost doubled. I received a bill | 0:24:32 | 0:24:32 | |
his bill almost doubled. I received a bill in | 0:24:32 | 0:24:36 | |
his bill almost doubled. I received a bill in June | 0:24:36 | 0:24:36 | |
his bill almost doubled. I received a bill in June 2012 | 0:24:36 | 0:24:36 | |
his bill almost doubled. I received a bill in June 2012 for | 0:24:36 | 0:24:38 | |
a bill in June 2012 for approximately | 0:24:38 | 0:24:38 | |
a bill in June 2012 for approximately £1100, | 0:24:38 | 0:24:39 | |
a bill in June 2012 for approximately £1100, which | 0:24:39 | 0:24:39 | |
a bill in June 2012 for approximately £1100, which seems | 0:24:39 | 0:24:39 | |
a bill in June 2012 for approximately £1100, which seems to | 0:24:39 | 0:24:39 | |
approximately £1100, which seems to be | 0:24:39 | 0:24:39 | |
approximately £1100, which seems to be a | 0:24:39 | 0:24:40 | |
approximately £1100, which seems to be a lot. | 0:24:40 | 0:24:43 | |
approximately £1100, which seems to be a lot. Confused, | 0:24:43 | 0:24:43 | |
approximately £1100, which seems to be a lot. Confused, he | 0:24:43 | 0:24:44 | |
approximately £1100, which seems to be a lot. Confused, he asked | 0:24:44 | 0:24:44 | |
approximately £1100, which seems to be a lot. Confused, he asked nPower | 0:24:44 | 0:24:44 | |
be a lot. Confused, he asked nPower to | 0:24:44 | 0:24:44 | |
be a lot. Confused, he asked nPower to recalculate. | 0:24:44 | 0:24:47 | |
be a lot. Confused, he asked nPower to recalculate. He | 0:24:47 | 0:24:47 | |
be a lot. Confused, he asked nPower to recalculate. He kept | 0:24:47 | 0:24:47 | |
be a lot. Confused, he asked nPower to recalculate. He kept receiving | 0:24:47 | 0:24:47 | |
to recalculate. He kept receiving totally | 0:24:47 | 0:24:47 | |
to recalculate. He kept receiving totally confusing | 0:24:47 | 0:24:48 | |
to recalculate. He kept receiving totally confusing bills. | 0:24:48 | 0:24:50 | |
to recalculate. He kept receiving totally confusing bills. Despite | 0:24:50 | 0:24:50 | |
totally confusing bills. Despite going | 0:24:50 | 0:24:51 | |
totally confusing bills. Despite going back | 0:24:51 | 0:24:51 | |
totally confusing bills. Despite going back and | 0:24:51 | 0:24:51 | |
totally confusing bills. Despite going back and forth | 0:24:51 | 0:24:51 | |
totally confusing bills. Despite going back and forth with | 0:24:51 | 0:24:52 | |
totally confusing bills. Despite going back and forth with nPower | 0:24:52 | 0:24:52 | |
going back and forth with nPower asking | 0:24:52 | 0:24:52 | |
going back and forth with nPower asking for | 0:24:52 | 0:24:52 | |
going back and forth with nPower asking for explanations, | 0:24:52 | 0:24:53 | |
going back and forth with nPower asking for explanations, Mark | 0:24:53 | 0:24:54 | |
asking for explanations, Mark continued | 0:24:54 | 0:24:54 | |
asking for explanations, Mark continued to | 0:24:54 | 0:24:54 | |
asking for explanations, Mark continued to make | 0:24:54 | 0:24:54 | |
asking for explanations, Mark continued to make payments | 0:24:54 | 0:24:54 | |
asking for explanations, Mark continued to make payments to | 0:24:54 | 0:24:55 | |
asking for explanations, Mark continued to make payments to them. | 0:24:55 | 0:24:56 | |
continued to make payments to them. But | 0:24:56 | 0:24:57 | |
continued to make payments to them. But then | 0:24:57 | 0:24:57 | |
continued to make payments to them. But then in | 0:24:57 | 0:24:57 | |
continued to make payments to them. But then in June | 0:24:57 | 0:24:58 | |
continued to make payments to them. But then in June he | 0:24:58 | 0:24:58 | |
continued to make payments to them. But then in June he received | 0:24:58 | 0:24:58 | |
continued to make payments to them. But then in June he received a | 0:24:58 | 0:24:58 | |
But then in June he received a letter | 0:24:58 | 0:24:59 | |
But then in June he received a letter telling | 0:24:59 | 0:24:59 | |
But then in June he received a letter telling him | 0:24:59 | 0:24:59 | |
But then in June he received a letter telling him that | 0:24:59 | 0:24:59 | |
But then in June he received a letter telling him that because | 0:24:59 | 0:24:59 | |
But then in June he received a letter telling him that because of | 0:24:59 | 0:25:00 | |
letter telling him that because of an | 0:25:00 | 0:25:00 | |
letter telling him that because of an outstanding | 0:25:00 | 0:25:01 | |
letter telling him that because of an outstanding balance | 0:25:01 | 0:25:01 | |
letter telling him that because of an outstanding balance of | 0:25:01 | 0:25:01 | |
letter telling him that because of an outstanding balance of £1300, | 0:25:01 | 0:25:03 | |
an outstanding balance of £1300, nPower | 0:25:03 | 0:25:06 | |
an outstanding balance of £1300, nPower intended | 0:25:06 | 0:25:06 | |
an outstanding balance of £1300, nPower intended to | 0:25:06 | 0:25:06 | |
an outstanding balance of £1300, nPower intended to apply | 0:25:06 | 0:25:06 | |
an outstanding balance of £1300, nPower intended to apply for | 0:25:06 | 0:25:07 | |
an outstanding balance of £1300, nPower intended to apply for a | 0:25:07 | 0:25:07 | |
nPower intended to apply for a warrant | 0:25:07 | 0:25:07 | |
nPower intended to apply for a warrant to | 0:25:07 | 0:25:07 | |
nPower intended to apply for a warrant to enter | 0:25:07 | 0:25:08 | |
nPower intended to apply for a warrant to enter his | 0:25:08 | 0:25:08 | |
nPower intended to apply for a warrant to enter his home | 0:25:08 | 0:25:08 | |
nPower intended to apply for a warrant to enter his home and | 0:25:08 | 0:25:08 | |
warrant to enter his home and cut his | 0:25:08 | 0:25:09 | |
warrant to enter his home and cut his power | 0:25:09 | 0:25:09 | |
warrant to enter his home and cut his power off. | 0:25:09 | 0:25:11 | |
warrant to enter his home and cut his power off. I | 0:25:11 | 0:25:11 | |
warrant to enter his home and cut his power off. I asked | 0:25:11 | 0:25:12 | |
warrant to enter his home and cut his power off. I asked them | 0:25:12 | 0:25:12 | |
warrant to enter his home and cut his power off. I asked them how | 0:25:12 | 0:25:12 | |
warrant to enter his home and cut his power off. I asked them how they | 0:25:12 | 0:25:13 | |
his power off. I asked them how they could | 0:25:13 | 0:25:13 | |
his power off. I asked them how they could get | 0:25:13 | 0:25:13 | |
his power off. I asked them how they could get a | 0:25:13 | 0:25:13 | |
his power off. I asked them how they could get a warrant | 0:25:13 | 0:25:13 | |
his power off. I asked them how they could get a warrant of | 0:25:13 | 0:25:14 | |
his power off. I asked them how they could get a warrant of entry | 0:25:14 | 0:25:14 | |
his power off. I asked them how they could get a warrant of entry when | 0:25:14 | 0:25:14 | |
his power off. I asked them how they could get a warrant of entry when I | 0:25:14 | 0:25:14 | |
could get a warrant of entry when I haven't | 0:25:14 | 0:25:15 | |
could get a warrant of entry when I haven't refused | 0:25:15 | 0:25:16 | |
could get a warrant of entry when I haven't refused to | 0:25:16 | 0:25:16 | |
could get a warrant of entry when I haven't refused to pay | 0:25:16 | 0:25:17 | |
could get a warrant of entry when I haven't refused to pay and | 0:25:17 | 0:25:17 | |
could get a warrant of entry when I haven't refused to pay and I | 0:25:17 | 0:25:17 | |
could get a warrant of entry when I haven't refused to pay and I am | 0:25:17 | 0:25:17 | |
haven't refused to pay and I am legitimately | 0:25:17 | 0:25:17 | |
haven't refused to pay and I am legitimately paying | 0:25:17 | 0:25:18 | |
haven't refused to pay and I am legitimately paying my | 0:25:18 | 0:25:18 | |
haven't refused to pay and I am legitimately paying my gas | 0:25:18 | 0:25:18 | |
haven't refused to pay and I am legitimately paying my gas and | 0:25:18 | 0:25:18 | |
legitimately paying my gas and electric | 0:25:18 | 0:25:19 | |
legitimately paying my gas and electric bill, | 0:25:19 | 0:25:19 | |
legitimately paying my gas and electric bill, it | 0:25:19 | 0:25:19 | |
legitimately paying my gas and electric bill, it is | 0:25:19 | 0:25:20 | |
legitimately paying my gas and electric bill, it is just | 0:25:20 | 0:25:20 | |
legitimately paying my gas and electric bill, it is just the | 0:25:20 | 0:25:20 | |
legitimately paying my gas and electric bill, it is just the timing | 0:25:20 | 0:25:21 | |
electric bill, it is just the timing dispute | 0:25:21 | 0:25:21 | |
electric bill, it is just the timing dispute with | 0:25:21 | 0:25:21 | |
electric bill, it is just the timing dispute with the | 0:25:21 | 0:25:21 | |
electric bill, it is just the timing dispute with the amount | 0:25:21 | 0:25:21 | |
electric bill, it is just the timing dispute with the amount of | 0:25:21 | 0:25:22 | |
electric bill, it is just the timing dispute with the amount of money | 0:25:22 | 0:25:22 | |
dispute with the amount of money that | 0:25:22 | 0:25:22 | |
dispute with the amount of money that nPower | 0:25:22 | 0:25:22 | |
dispute with the amount of money that nPower is asking | 0:25:22 | 0:25:23 | |
dispute with the amount of money that nPower is asking of | 0:25:23 | 0:25:23 | |
dispute with the amount of money that nPower is asking of me. | 0:25:23 | 0:25:24 | |
dispute with the amount of money that nPower is asking of me. Mark | 0:25:24 | 0:25:24 | |
that nPower is asking of me. Mark says | 0:25:24 | 0:25:25 | |
that nPower is asking of me. Mark says nPower | 0:25:25 | 0:25:26 | |
that nPower is asking of me. Mark says nPower assured | 0:25:26 | 0:25:26 | |
that nPower is asking of me. Mark says nPower assured him | 0:25:26 | 0:25:26 | |
that nPower is asking of me. Mark says nPower assured him that | 0:25:26 | 0:25:26 | |
that nPower is asking of me. Mark says nPower assured him that there | 0:25:26 | 0:25:26 | |
says nPower assured him that there had | 0:25:26 | 0:25:27 | |
says nPower assured him that there had been | 0:25:27 | 0:25:27 | |
says nPower assured him that there had been a | 0:25:27 | 0:25:28 | |
says nPower assured him that there had been a mistake, | 0:25:28 | 0:25:29 | |
says nPower assured him that there had been a mistake, and | 0:25:29 | 0:25:29 | |
says nPower assured him that there had been a mistake, and they | 0:25:29 | 0:25:29 | |
says nPower assured him that there had been a mistake, and they weren't | 0:25:29 | 0:25:30 | |
had been a mistake, and they weren't about | 0:25:30 | 0:25:30 | |
had been a mistake, and they weren't about to | 0:25:30 | 0:25:30 | |
had been a mistake, and they weren't about to cut | 0:25:30 | 0:25:30 | |
had been a mistake, and they weren't about to cut him | 0:25:30 | 0:25:31 | |
had been a mistake, and they weren't about to cut him off. | 0:25:31 | 0:25:33 | |
had been a mistake, and they weren't about to cut him off. But | 0:25:33 | 0:25:33 | |
had been a mistake, and they weren't about to cut him off. But upon | 0:25:33 | 0:25:33 | |
about to cut him off. But upon returning | 0:25:33 | 0:25:33 | |
about to cut him off. But upon returning home | 0:25:33 | 0:25:34 | |
about to cut him off. But upon returning home from | 0:25:34 | 0:25:35 | |
about to cut him off. But upon returning home from a | 0:25:35 | 0:25:35 | |
about to cut him off. But upon returning home from a business | 0:25:35 | 0:25:35 | |
about to cut him off. But upon returning home from a business trip, | 0:25:35 | 0:25:36 | |
returning home from a business trip, he | 0:25:36 | 0:25:36 | |
returning home from a business trip, he discovered | 0:25:36 | 0:25:36 | |
returning home from a business trip, he discovered nPower | 0:25:36 | 0:25:36 | |
returning home from a business trip, he discovered nPower had | 0:25:36 | 0:25:36 | |
returning home from a business trip, he discovered nPower had gone | 0:25:36 | 0:25:37 | |
returning home from a business trip, he discovered nPower had gone ahead | 0:25:37 | 0:25:37 | |
he discovered nPower had gone ahead and | 0:25:37 | 0:25:37 | |
he discovered nPower had gone ahead and done | 0:25:37 | 0:25:37 | |
he discovered nPower had gone ahead and done it | 0:25:37 | 0:25:38 | |
he discovered nPower had gone ahead and done it anyway. | 0:25:38 | 0:25:39 | |
he discovered nPower had gone ahead and done it anyway. I | 0:25:39 | 0:25:39 | |
he discovered nPower had gone ahead and done it anyway. I went | 0:25:39 | 0:25:39 | |
he discovered nPower had gone ahead and done it anyway. I went into | 0:25:39 | 0:25:39 | |
he discovered nPower had gone ahead and done it anyway. I went into my | 0:25:39 | 0:25:41 | |
and done it anyway. I went into my garage | 0:25:41 | 0:25:41 | |
and done it anyway. I went into my garage and | 0:25:41 | 0:25:41 | |
and done it anyway. I went into my garage and found | 0:25:41 | 0:25:41 | |
and done it anyway. I went into my garage and found out | 0:25:41 | 0:25:42 | |
and done it anyway. I went into my garage and found out that | 0:25:42 | 0:25:42 | |
and done it anyway. I went into my garage and found out that someone | 0:25:42 | 0:25:42 | |
garage and found out that someone had | 0:25:42 | 0:25:42 | |
garage and found out that someone had broken | 0:25:42 | 0:25:43 | |
garage and found out that someone had broken in | 0:25:43 | 0:25:43 | |
garage and found out that someone had broken in by | 0:25:43 | 0:25:43 | |
garage and found out that someone had broken in by forcing | 0:25:43 | 0:25:43 | |
garage and found out that someone had broken in by forcing the | 0:25:43 | 0:25:44 | |
garage and found out that someone had broken in by forcing the lock. | 0:25:44 | 0:25:46 | |
had broken in by forcing the lock. And | 0:25:46 | 0:25:46 | |
had broken in by forcing the lock. And a | 0:25:46 | 0:25:47 | |
had broken in by forcing the lock. And a note | 0:25:47 | 0:25:47 | |
had broken in by forcing the lock. And a note had | 0:25:47 | 0:25:47 | |
had broken in by forcing the lock. And a note had been | 0:25:47 | 0:25:47 | |
had broken in by forcing the lock. And a note had been pushed | 0:25:47 | 0:25:48 | |
had broken in by forcing the lock. And a note had been pushed through | 0:25:48 | 0:25:48 | |
And a note had been pushed through the | 0:25:48 | 0:25:48 | |
And a note had been pushed through the door, | 0:25:48 | 0:25:48 | |
And a note had been pushed through the door, basically | 0:25:48 | 0:25:50 | |
And a note had been pushed through the door, basically informing | 0:25:50 | 0:25:50 | |
And a note had been pushed through the door, basically informing me | 0:25:50 | 0:25:50 | |
the door, basically informing me that | 0:25:50 | 0:25:50 | |
the door, basically informing me that my | 0:25:50 | 0:25:51 | |
the door, basically informing me that my electric | 0:25:51 | 0:25:51 | |
the door, basically informing me that my electric supply | 0:25:51 | 0:25:51 | |
the door, basically informing me that my electric supply had | 0:25:51 | 0:25:51 | |
the door, basically informing me that my electric supply had been | 0:25:51 | 0:25:52 | |
that my electric supply had been terminated | 0:25:52 | 0:25:52 | |
that my electric supply had been terminated due | 0:25:52 | 0:25:52 | |
that my electric supply had been terminated due to | 0:25:52 | 0:25:53 | |
that my electric supply had been terminated due to nonpayment | 0:25:53 | 0:25:54 | |
that my electric supply had been terminated due to nonpayment of | 0:25:54 | 0:25:54 | |
that my electric supply had been terminated due to nonpayment of my | 0:25:54 | 0:25:54 | |
terminated due to nonpayment of my electric | 0:25:54 | 0:25:54 | |
terminated due to nonpayment of my electric bill. | 0:25:54 | 0:25:58 | |
terminated due to nonpayment of my electric bill. But | 0:25:58 | 0:25:58 | |
terminated due to nonpayment of my electric bill. But when | 0:25:58 | 0:25:58 | |
terminated due to nonpayment of my electric bill. But when he | 0:25:58 | 0:25:59 | |
terminated due to nonpayment of my electric bill. But when he called | 0:25:59 | 0:25:59 | |
electric bill. But when he called nPower, | 0:25:59 | 0:25:59 | |
electric bill. But when he called nPower, they | 0:25:59 | 0:25:59 | |
electric bill. But when he called nPower, they admitted | 0:25:59 | 0:26:00 | |
electric bill. But when he called nPower, they admitted they | 0:26:00 | 0:26:01 | |
electric bill. But when he called nPower, they admitted they had | 0:26:01 | 0:26:01 | |
electric bill. But when he called nPower, they admitted they had cut | 0:26:01 | 0:26:01 | |
nPower, they admitted they had cut off | 0:26:01 | 0:26:01 | |
nPower, they admitted they had cut off his | 0:26:01 | 0:26:02 | |
nPower, they admitted they had cut off his electricity, | 0:26:02 | 0:26:02 | |
nPower, they admitted they had cut off his electricity, but | 0:26:02 | 0:26:02 | |
nPower, they admitted they had cut off his electricity, but admitted it | 0:26:02 | 0:26:03 | |
off his electricity, but admitted it wasn't | 0:26:03 | 0:26:03 | |
off his electricity, but admitted it wasn't to | 0:26:03 | 0:26:03 | |
off his electricity, but admitted it wasn't to do | 0:26:03 | 0:26:03 | |
off his electricity, but admitted it wasn't to do with | 0:26:03 | 0:26:03 | |
off his electricity, but admitted it wasn't to do with confusion | 0:26:03 | 0:26:04 | |
off his electricity, but admitted it wasn't to do with confusion over | 0:26:04 | 0:26:04 | |
wasn't to do with confusion over billing. | 0:26:04 | 0:26:05 | |
wasn't to do with confusion over billing. They | 0:26:05 | 0:26:06 | |
wasn't to do with confusion over billing. They told | 0:26:06 | 0:26:06 | |
wasn't to do with confusion over billing. They told him | 0:26:06 | 0:26:06 | |
wasn't to do with confusion over billing. They told him they | 0:26:06 | 0:26:07 | |
wasn't to do with confusion over billing. They told him they had | 0:26:07 | 0:26:07 | |
billing. They told him they had broken | 0:26:07 | 0:26:07 | |
billing. They told him they had broken in | 0:26:07 | 0:26:07 | |
billing. They told him they had broken in because | 0:26:07 | 0:26:07 | |
billing. They told him they had broken in because they | 0:26:07 | 0:26:08 | |
billing. They told him they had broken in because they thought | 0:26:08 | 0:26:08 | |
billing. They told him they had broken in because they thought his | 0:26:08 | 0:26:08 | |
broken in because they thought his house | 0:26:08 | 0:26:09 | |
broken in because they thought his house was | 0:26:09 | 0:26:09 | |
broken in because they thought his house was vacant | 0:26:09 | 0:26:09 | |
broken in because they thought his house was vacant and | 0:26:09 | 0:26:09 | |
broken in because they thought his house was vacant and unsafe. | 0:26:09 | 0:26:13 | |
broken in because they thought his house was vacant and unsafe. In | 0:26:13 | 0:26:14 | |
house was vacant and unsafe. In Mark's | 0:26:14 | 0:26:14 | |
house was vacant and unsafe. In Mark's case, | 0:26:14 | 0:26:14 | |
house was vacant and unsafe. In Mark's case, they | 0:26:14 | 0:26:15 | |
house was vacant and unsafe. In Mark's case, they entered | 0:26:15 | 0:26:15 | |
house was vacant and unsafe. In Mark's case, they entered his | 0:26:15 | 0:26:15 | |
Mark's case, they entered his property | 0:26:15 | 0:26:15 | |
Mark's case, they entered his property illegally. | 0:26:15 | 0:26:17 | |
Mark's case, they entered his property illegally. They | 0:26:17 | 0:26:18 | |
Mark's case, they entered his property illegally. They knew | 0:26:18 | 0:26:18 | |
Mark's case, they entered his property illegally. They knew he | 0:26:18 | 0:26:18 | |
Mark's case, they entered his property illegally. They knew he was | 0:26:18 | 0:26:18 | |
property illegally. They knew he was in | 0:26:18 | 0:26:19 | |
property illegally. They knew he was in residence, | 0:26:19 | 0:26:19 | |
property illegally. They knew he was in residence, so | 0:26:19 | 0:26:19 | |
property illegally. They knew he was in residence, so to | 0:26:19 | 0:26:19 | |
property illegally. They knew he was in residence, so to say | 0:26:19 | 0:26:19 | |
property illegally. They knew he was in residence, so to say that | 0:26:19 | 0:26:20 | |
property illegally. They knew he was in residence, so to say that they | 0:26:20 | 0:26:20 | |
in residence, so to say that they had | 0:26:20 | 0:26:20 | |
in residence, so to say that they had to | 0:26:20 | 0:26:20 | |
in residence, so to say that they had to break-in | 0:26:20 | 0:26:21 | |
in residence, so to say that they had to break-in for | 0:26:21 | 0:26:22 | |
in residence, so to say that they had to break-in for health | 0:26:22 | 0:26:22 | |
in residence, so to say that they had to break-in for health and | 0:26:22 | 0:26:22 | |
had to break-in for health and safety | 0:26:22 | 0:26:22 | |
had to break-in for health and safety because | 0:26:22 | 0:26:22 | |
had to break-in for health and safety because the | 0:26:22 | 0:26:23 | |
had to break-in for health and safety because the property | 0:26:23 | 0:26:23 | |
had to break-in for health and safety because the property was | 0:26:23 | 0:26:23 | |
safety because the property was vacant | 0:26:23 | 0:26:23 | |
safety because the property was vacant was | 0:26:23 | 0:26:23 | |
safety because the property was vacant was nonsense. | 0:26:23 | 0:26:27 | |
safety because the property was vacant was nonsense. Mark | 0:26:27 | 0:26:27 | |
safety because the property was vacant was nonsense. Mark says | 0:26:27 | 0:26:27 | |
vacant was nonsense. Mark says nPower | 0:26:27 | 0:26:28 | |
vacant was nonsense. Mark says nPower admitted | 0:26:28 | 0:26:28 | |
vacant was nonsense. Mark says nPower admitted they | 0:26:28 | 0:26:28 | |
vacant was nonsense. Mark says nPower admitted they made | 0:26:28 | 0:26:29 | |
vacant was nonsense. Mark says nPower admitted they made a | 0:26:29 | 0:26:29 | |
vacant was nonsense. Mark says nPower admitted they made a mistake, | 0:26:29 | 0:26:29 | |
nPower admitted they made a mistake, offered | 0:26:29 | 0:26:29 | |
nPower admitted they made a mistake, offered to | 0:26:29 | 0:26:29 | |
nPower admitted they made a mistake, offered to pay | 0:26:29 | 0:26:30 | |
nPower admitted they made a mistake, offered to pay for | 0:26:30 | 0:26:30 | |
nPower admitted they made a mistake, offered to pay for a | 0:26:30 | 0:26:31 | |
nPower admitted they made a mistake, offered to pay for a night | 0:26:31 | 0:26:31 | |
nPower admitted they made a mistake, offered to pay for a night in | 0:26:31 | 0:26:31 | |
nPower admitted they made a mistake, offered to pay for a night in a | 0:26:31 | 0:26:32 | |
offered to pay for a night in a hotel | 0:26:32 | 0:26:32 | |
offered to pay for a night in a hotel and | 0:26:32 | 0:26:32 | |
offered to pay for a night in a hotel and reconnected | 0:26:32 | 0:26:32 | |
offered to pay for a night in a hotel and reconnected in | 0:26:32 | 0:26:32 | |
offered to pay for a night in a hotel and reconnected in the | 0:26:32 | 0:26:33 | |
hotel and reconnected in the following | 0:26:33 | 0:26:33 | |
hotel and reconnected in the following day, | 0:26:33 | 0:26:34 | |
hotel and reconnected in the following day, but | 0:26:34 | 0:26:34 | |
hotel and reconnected in the following day, but this | 0:26:34 | 0:26:34 | |
hotel and reconnected in the following day, but this isn't | 0:26:34 | 0:26:34 | |
hotel and reconnected in the following day, but this isn't about | 0:26:34 | 0:26:35 | |
following day, but this isn't about compensation. | 0:26:35 | 0:26:37 | |
following day, but this isn't about compensation. It | 0:26:37 | 0:26:37 | |
following day, but this isn't about compensation. It is | 0:26:37 | 0:26:37 | |
following day, but this isn't about compensation. It is as | 0:26:37 | 0:26:38 | |
following day, but this isn't about compensation. It is as if | 0:26:38 | 0:26:38 | |
following day, but this isn't about compensation. It is as if I | 0:26:38 | 0:26:38 | |
following day, but this isn't about compensation. It is as if I have | 0:26:38 | 0:26:38 | |
compensation. It is as if I have been | 0:26:38 | 0:26:39 | |
compensation. It is as if I have been burgled. | 0:26:39 | 0:26:40 | |
compensation. It is as if I have been burgled. It | 0:26:40 | 0:26:40 | |
compensation. It is as if I have been burgled. It is | 0:26:40 | 0:26:40 | |
compensation. It is as if I have been burgled. It is a | 0:26:40 | 0:26:40 | |
compensation. It is as if I have been burgled. It is a violation | 0:26:40 | 0:26:41 | |
compensation. It is as if I have been burgled. It is a violation to | 0:26:41 | 0:26:41 | |
been burgled. It is a violation to think | 0:26:41 | 0:26:41 | |
been burgled. It is a violation to think that | 0:26:41 | 0:26:42 | |
been burgled. It is a violation to think that a | 0:26:42 | 0:26:42 | |
been burgled. It is a violation to think that a company | 0:26:42 | 0:26:42 | |
been burgled. It is a violation to think that a company can | 0:26:42 | 0:26:42 | |
been burgled. It is a violation to think that a company can have | 0:26:42 | 0:26:42 | |
been burgled. It is a violation to think that a company can have that | 0:26:42 | 0:26:43 | |
think that a company can have that amount | 0:26:43 | 0:26:43 | |
think that a company can have that amount of | 0:26:43 | 0:26:43 | |
think that a company can have that amount of power | 0:26:43 | 0:26:43 | |
think that a company can have that amount of power to | 0:26:43 | 0:26:44 | |
think that a company can have that amount of power to break | 0:26:44 | 0:26:45 | |
think that a company can have that amount of power to break into | 0:26:45 | 0:26:46 | |
think that a company can have that amount of power to break into a | 0:26:46 | 0:26:46 | |
amount of power to break into a member | 0:26:46 | 0:26:46 | |
amount of power to break into a member of | 0:26:46 | 0:26:46 | |
amount of power to break into a member of the | 0:26:46 | 0:26:46 | |
amount of power to break into a member of the public's | 0:26:46 | 0:26:46 | |
amount of power to break into a member of the public's house. | 0:26:46 | 0:26:49 | |
amount of power to break into a member of the public's house. It | 0:26:49 | 0:26:49 | |
amount of power to break into a member of the public's house. It is | 0:26:49 | 0:26:49 | |
member of the public's house. It is just | 0:26:49 | 0:26:49 | |
member of the public's house. It is just shocking, | 0:26:49 | 0:26:49 | |
member of the public's house. It is just shocking, to | 0:26:49 | 0:26:50 | |
member of the public's house. It is just shocking, to be | 0:26:50 | 0:26:50 | |
member of the public's house. It is just shocking, to be honest. | 0:26:50 | 0:26:54 | |
member of the public's house. It is just shocking, to be honest. NPower | 0:26:54 | 0:26:54 | |
just shocking, to be honest. NPower say | 0:26:54 | 0:26:54 | |
just shocking, to be honest. NPower say the | 0:26:54 | 0:26:55 | |
just shocking, to be honest. NPower say the safety | 0:26:55 | 0:26:55 | |
just shocking, to be honest. NPower say the safety of | 0:26:55 | 0:26:55 | |
just shocking, to be honest. NPower say the safety of their | 0:26:55 | 0:26:56 | |
just shocking, to be honest. NPower say the safety of their customers | 0:26:56 | 0:26:56 | |
just shocking, to be honest. NPower say the safety of their customers is | 0:26:56 | 0:26:56 | |
say the safety of their customers is paramount, | 0:26:56 | 0:26:57 | |
say the safety of their customers is paramount, and | 0:26:57 | 0:26:57 | |
say the safety of their customers is paramount, and they | 0:26:57 | 0:26:57 | |
say the safety of their customers is paramount, and they have | 0:26:57 | 0:26:57 | |
say the safety of their customers is paramount, and they have to | 0:26:57 | 0:26:57 | |
say the safety of their customers is paramount, and they have to carry | 0:26:57 | 0:26:58 | |
paramount, and they have to carry out | 0:26:58 | 0:26:58 | |
paramount, and they have to carry out inspections | 0:26:58 | 0:26:58 | |
paramount, and they have to carry out inspections as | 0:26:58 | 0:26:59 | |
paramount, and they have to carry out inspections as part | 0:26:59 | 0:26:59 | |
paramount, and they have to carry out inspections as part of | 0:26:59 | 0:26:59 | |
paramount, and they have to carry out inspections as part of their | 0:26:59 | 0:26:59 | |
out inspections as part of their licence | 0:26:59 | 0:26:59 | |
out inspections as part of their licence conditions. | 0:26:59 | 0:27:01 | |
out inspections as part of their licence conditions. They | 0:27:01 | 0:27:01 | |
out inspections as part of their licence conditions. They say | 0:27:01 | 0:27:02 | |
out inspections as part of their licence conditions. They say they | 0:27:02 | 0:27:02 | |
licence conditions. They say they will | 0:27:02 | 0:27:02 | |
licence conditions. They say they will apply | 0:27:02 | 0:27:02 | |
licence conditions. They say they will apply for | 0:27:02 | 0:27:03 | |
licence conditions. They say they will apply for a | 0:27:03 | 0:27:03 | |
licence conditions. They say they will apply for a warrant | 0:27:03 | 0:27:03 | |
licence conditions. They say they will apply for a warrant of | 0:27:03 | 0:27:03 | |
licence conditions. They say they will apply for a warrant of entry | 0:27:03 | 0:27:03 | |
licence conditions. They say they will apply for a warrant of entry if | 0:27:03 | 0:27:04 | |
will apply for a warrant of entry if they | 0:27:04 | 0:27:04 | |
will apply for a warrant of entry if they can't | 0:27:04 | 0:27:04 | |
will apply for a warrant of entry if they can't gain | 0:27:04 | 0:27:04 | |
will apply for a warrant of entry if they can't gain access. | 0:27:04 | 0:27:05 | |
will apply for a warrant of entry if they can't gain access. They | 0:27:05 | 0:27:05 | |
will apply for a warrant of entry if they can't gain access. They have | 0:27:05 | 0:27:06 | |
they can't gain access. They have reviewed | 0:27:06 | 0:27:06 | |
they can't gain access. They have reviewed the | 0:27:06 | 0:27:06 | |
they can't gain access. They have reviewed the tone | 0:27:06 | 0:27:06 | |
they can't gain access. They have reviewed the tone of | 0:27:06 | 0:27:06 | |
they can't gain access. They have reviewed the tone of their | 0:27:06 | 0:27:07 | |
they can't gain access. They have reviewed the tone of their letters | 0:27:07 | 0:27:07 | |
reviewed the tone of their letters and | 0:27:07 | 0:27:09 | |
reviewed the tone of their letters and are | 0:27:09 | 0:27:09 | |
reviewed the tone of their letters and are now | 0:27:09 | 0:27:09 | |
reviewed the tone of their letters and are now writing | 0:27:09 | 0:27:10 | |
reviewed the tone of their letters and are now writing in | 0:27:10 | 0:27:10 | |
reviewed the tone of their letters and are now writing in a | 0:27:10 | 0:27:10 | |
reviewed the tone of their letters and are now writing in a much | 0:27:10 | 0:27:10 | |
reviewed the tone of their letters and are now writing in a much more | 0:27:10 | 0:27:11 | |
and are now writing in a much more friendly | 0:27:11 | 0:27:11 | |
and are now writing in a much more friendly style. | 0:27:11 | 0:27:11 | |
and are now writing in a much more friendly style. They | 0:27:11 | 0:27:14 | |
and are now writing in a much more friendly style. They said | 0:27:14 | 0:27:14 | |
and are now writing in a much more friendly style. They said that | 0:27:14 | 0:27:14 | |
and are now writing in a much more friendly style. They said that they | 0:27:14 | 0:27:15 | |
friendly style. They said that they tried | 0:27:15 | 0:27:15 | |
friendly style. They said that they tried to | 0:27:15 | 0:27:16 | |
friendly style. They said that they tried to contact | 0:27:16 | 0:27:16 | |
friendly style. They said that they tried to contact Roger | 0:27:16 | 0:27:16 | |
friendly style. They said that they tried to contact Roger Smith's | 0:27:16 | 0:27:16 | |
friendly style. They said that they tried to contact Roger Smith's house | 0:27:16 | 0:27:17 | |
tried to contact Roger Smith's house minder. | 0:27:17 | 0:27:17 | |
tried to contact Roger Smith's house minder. And | 0:27:17 | 0:27:18 | |
tried to contact Roger Smith's house minder. And with | 0:27:18 | 0:27:18 | |
tried to contact Roger Smith's house minder. And with Mark, | 0:27:18 | 0:27:20 | |
tried to contact Roger Smith's house minder. And with Mark, they | 0:27:20 | 0:27:20 | |
tried to contact Roger Smith's house minder. And with Mark, they said | 0:27:20 | 0:27:20 | |
minder. And with Mark, they said they | 0:27:20 | 0:27:21 | |
minder. And with Mark, they said they entered | 0:27:21 | 0:27:22 | |
minder. And with Mark, they said they entered his | 0:27:22 | 0:27:22 | |
minder. And with Mark, they said they entered his house | 0:27:22 | 0:27:22 | |
minder. And with Mark, they said they entered his house after | 0:27:22 | 0:27:22 | |
minder. And with Mark, they said they entered his house after the | 0:27:22 | 0:27:23 | |
they entered his house after the debt | 0:27:23 | 0:27:23 | |
they entered his house after the debt recovery | 0:27:23 | 0:27:23 | |
they entered his house after the debt recovery process | 0:27:23 | 0:27:23 | |
they entered his house after the debt recovery process had | 0:27:23 | 0:27:24 | |
they entered his house after the debt recovery process had failed. | 0:27:24 | 0:27:29 | |
debt recovery process had failed. Let's | 0:27:29 | 0:27:29 | |
debt recovery process had failed. Let's stay | 0:27:29 | 0:27:29 | |
debt recovery process had failed. Let's stay on | 0:27:29 | 0:27:29 | |
debt recovery process had failed. Let's stay on fuel | 0:27:29 | 0:27:30 | |
debt recovery process had failed. Let's stay on fuel bills. | 0:27:30 | 0:27:31 | |
debt recovery process had failed. Let's stay on fuel bills. In | 0:27:31 | 0:27:32 | |
debt recovery process had failed. Let's stay on fuel bills. In the | 0:27:32 | 0:27:32 | |
Let's stay on fuel bills. In the last | 0:27:32 | 0:27:32 | |
Let's stay on fuel bills. In the last decade, | 0:27:32 | 0:27:33 | |
Let's stay on fuel bills. In the last decade, they | 0:27:33 | 0:27:33 | |
Let's stay on fuel bills. In the last decade, they have | 0:27:33 | 0:27:33 | |
Let's stay on fuel bills. In the last decade, they have risen | 0:27:33 | 0:27:34 | |
Let's stay on fuel bills. In the last decade, they have risen by | 0:27:34 | 0:27:34 | |
last decade, they have risen by 160%. | 0:27:34 | 0:27:38 | |
last decade, they have risen by 160%. 3.5 | 0:27:38 | 0:27:38 | |
last decade, they have risen by 160%. 3.5 million | 0:27:38 | 0:27:38 | |
last decade, they have risen by 160%. 3.5 million families | 0:27:38 | 0:27:39 | |
last decade, they have risen by 160%. 3.5 million families now | 0:27:39 | 0:27:39 | |
160%. 3.5 million families now living | 0:27:39 | 0:27:39 | |
160%. 3.5 million families now living fuel | 0:27:39 | 0:27:39 | |
160%. 3.5 million families now living fuel poverty, | 0:27:39 | 0:27:40 | |
160%. 3.5 million families now living fuel poverty, in | 0:27:40 | 0:27:40 | |
160%. 3.5 million families now living fuel poverty, in other | 0:27:40 | 0:27:42 | |
160%. 3.5 million families now living fuel poverty, in other words | 0:27:42 | 0:27:42 | |
living fuel poverty, in other words paying | 0:27:42 | 0:27:42 | |
living fuel poverty, in other words paying the | 0:27:42 | 0:27:43 | |
living fuel poverty, in other words paying the bills | 0:27:43 | 0:27:43 | |
living fuel poverty, in other words paying the bills will | 0:27:43 | 0:27:43 | |
living fuel poverty, in other words paying the bills will leave | 0:27:43 | 0:27:43 | |
living fuel poverty, in other words paying the bills will leave them | 0:27:43 | 0:27:44 | |
paying the bills will leave them without | 0:27:44 | 0:27:44 | |
paying the bills will leave them without enough | 0:27:44 | 0:27:44 | |
paying the bills will leave them without enough money | 0:27:44 | 0:27:44 | |
paying the bills will leave them without enough money to | 0:27:44 | 0:27:44 | |
paying the bills will leave them without enough money to live. | 0:27:44 | 0:27:47 | |
paying the bills will leave them without enough money to live. The | 0:27:47 | 0:27:47 | |
without enough money to live. The big | 0:27:47 | 0:27:47 | |
without enough money to live. The big six | 0:27:47 | 0:27:47 | |
without enough money to live. The big six suppliers | 0:27:47 | 0:27:48 | |
without enough money to live. The big six suppliers all | 0:27:48 | 0:27:48 | |
without enough money to live. The big six suppliers all put | 0:27:48 | 0:27:48 | |
without enough money to live. The big six suppliers all put up | 0:27:48 | 0:27:48 | |
without enough money to live. The big six suppliers all put up prices | 0:27:48 | 0:27:49 | |
big six suppliers all put up prices last | 0:27:49 | 0:27:49 | |
big six suppliers all put up prices last year, | 0:27:49 | 0:27:49 | |
big six suppliers all put up prices last year, and | 0:27:49 | 0:27:49 | |
big six suppliers all put up prices last year, and in | 0:27:49 | 0:27:50 | |
big six suppliers all put up prices last year, and in response, | 0:27:50 | 0:27:51 | |
last year, and in response, customers | 0:27:51 | 0:27:51 | |
last year, and in response, customers used | 0:27:51 | 0:27:52 | |
last year, and in response, customers used less | 0:27:52 | 0:27:52 | |
last year, and in response, customers used less gas | 0:27:52 | 0:27:52 | |
last year, and in response, customers used less gas and | 0:27:52 | 0:27:52 | |
customers used less gas and electricity. | 0:27:52 | 0:27:55 | |
customers used less gas and electricity. Analysts | 0:27:55 | 0:27:55 | |
customers used less gas and electricity. Analysts predict | 0:27:55 | 0:27:55 | |
customers used less gas and electricity. Analysts predict that | 0:27:55 | 0:27:56 | |
electricity. Analysts predict that prices | 0:27:56 | 0:27:56 | |
electricity. Analysts predict that prices are | 0:27:56 | 0:27:56 | |
electricity. Analysts predict that prices are likely | 0:27:56 | 0:27:57 | |
electricity. Analysts predict that prices are likely to | 0:27:57 | 0:27:57 | |
electricity. Analysts predict that prices are likely to rise | 0:27:57 | 0:27:57 | |
electricity. Analysts predict that prices are likely to rise this | 0:27:57 | 0:27:57 | |
prices are likely to rise this winter | 0:27:57 | 0:27:57 | |
prices are likely to rise this winter again. | 0:27:57 | 0:28:00 | |
prices are likely to rise this winter again. Why, | 0:28:00 | 0:28:01 | |
prices are likely to rise this winter again. Why, with | 0:28:01 | 0:28:01 | |
prices are likely to rise this winter again. Why, with so | 0:28:01 | 0:28:01 | |
prices are likely to rise this winter again. Why, with so many | 0:28:01 | 0:28:02 | |
winter again. Why, with so many households | 0:28:02 | 0:28:02 | |
winter again. Why, with so many households struggling? | 0:28:02 | 0:28:03 | |
winter again. Why, with so many households struggling? So | 0:28:03 | 0:28:03 | |
winter again. Why, with so many households struggling? So we | 0:28:03 | 0:28:03 | |
winter again. Why, with so many households struggling? So we decided | 0:28:03 | 0:28:04 | |
households struggling? So we decided to | 0:28:04 | 0:28:04 | |
households struggling? So we decided to get | 0:28:04 | 0:28:06 | |
households struggling? So we decided to get in | 0:28:06 | 0:28:06 | |
households struggling? So we decided to get in touch | 0:28:06 | 0:28:07 | |
households struggling? So we decided to get in touch with | 0:28:07 | 0:28:07 | |
households struggling? So we decided to get in touch with the big | 0:28:07 | 0:28:07 | |
households struggling? So we decided to get in touch with the big hitters | 0:28:07 | 0:28:08 | |
to get in touch with the big hitters to | 0:28:08 | 0:28:08 | |
to get in touch with the big hitters to decide | 0:28:08 | 0:28:08 | |
to get in touch with the big hitters to decide if | 0:28:08 | 0:28:08 | |
to get in touch with the big hitters to decide if they | 0:28:08 | 0:28:08 | |
to get in touch with the big hitters to decide if they are | 0:28:08 | 0:28:09 | |
to get in touch with the big hitters to decide if they are definitely | 0:28:09 | 0:28:11 | |
to decide if they are definitely about | 0:28:11 | 0:28:11 | |
to decide if they are definitely about to | 0:28:11 | 0:28:11 | |
to decide if they are definitely about to raise | 0:28:11 | 0:28:11 | |
to decide if they are definitely about to raise the | 0:28:11 | 0:28:11 | |
to decide if they are definitely about to raise the prices | 0:28:11 | 0:28:12 | |
to decide if they are definitely about to raise the prices again. | 0:28:12 | 0:28:13 | |
about to raise the prices again. These | 0:28:13 | 0:28:13 | |
about to raise the prices again. These are | 0:28:13 | 0:28:14 | |
about to raise the prices again. These are the | 0:28:14 | 0:28:14 | |
about to raise the prices again. These are the men | 0:28:14 | 0:28:14 | |
about to raise the prices again. These are the men who | 0:28:14 | 0:28:14 | |
about to raise the prices again. These are the men who run | 0:28:14 | 0:28:15 | |
about to raise the prices again. These are the men who run the | 0:28:15 | 0:28:15 | |
about to raise the prices again. These are the men who run the big | 0:28:15 | 0:28:15 | |
These are the men who run the big six | 0:28:15 | 0:28:16 | |
These are the men who run the big six energy | 0:28:16 | 0:28:16 | |
These are the men who run the big six energy companies. | 0:28:16 | 0:28:16 | |
These are the men who run the big six energy companies. Paul | 0:28:16 | 0:28:16 | |
These are the men who run the big six energy companies. Paul Massara | 0:28:16 | 0:28:17 | |
six energy companies. Paul Massara from | 0:28:17 | 0:28:17 | |
six energy companies. Paul Massara from NPower. | 0:28:17 | 0:28:17 | |
six energy companies. Paul Massara from NPower. Vincent | 0:28:17 | 0:28:18 | |
six energy companies. Paul Massara from NPower. Vincent de | 0:28:18 | 0:28:18 | |
six energy companies. Paul Massara from NPower. Vincent de Rivas | 0:28:18 | 0:28:18 | |
six energy companies. Paul Massara from NPower. Vincent de Rivas from | 0:28:18 | 0:28:18 | |
from NPower. Vincent de Rivas from EDF. | 0:28:18 | 0:28:18 | |
from NPower. Vincent de Rivas from EDF. Tony | 0:28:18 | 0:28:19 | |
from NPower. Vincent de Rivas from EDF. Tony Cocker | 0:28:19 | 0:28:19 | |
from NPower. Vincent de Rivas from EDF. Tony Cocker from | 0:28:19 | 0:28:19 | |
from NPower. Vincent de Rivas from EDF. Tony Cocker from E.ON. | 0:28:19 | 0:28:20 | |
from NPower. Vincent de Rivas from EDF. Tony Cocker from E.ON. Neil | 0:28:20 | 0:28:20 | |
EDF. Tony Cocker from E.ON. Neil Clitheroe | 0:28:20 | 0:28:20 | |
EDF. Tony Cocker from E.ON. Neil Clitheroe from | 0:28:20 | 0:28:20 | |
EDF. Tony Cocker from E.ON. Neil Clitheroe from ScottishPower. | 0:28:20 | 0:28:21 | |
Clitheroe from ScottishPower. Alistair | 0:28:21 | 0:28:21 | |
Clitheroe from ScottishPower. Alistair Phillips-Davies | 0:28:21 | 0:28:21 | |
Clitheroe from ScottishPower. Alistair Phillips-Davies from | 0:28:21 | 0:28:22 | |
Clitheroe from ScottishPower. Alistair Phillips-Davies from SSE. | 0:28:22 | 0:28:22 | |
Alistair Phillips-Davies from SSE. And | 0:28:22 | 0:28:22 | |
Alistair Phillips-Davies from SSE. And Chris | 0:28:22 | 0:28:22 | |
Alistair Phillips-Davies from SSE. And Chris Weston | 0:28:22 | 0:28:23 | |
Alistair Phillips-Davies from SSE. And Chris Weston from | 0:28:23 | 0:28:23 | |
Alistair Phillips-Davies from SSE. And Chris Weston from British | 0:28:23 | 0:28:23 | |
Alistair Phillips-Davies from SSE. And Chris Weston from British Gas. | 0:28:23 | 0:28:26 | |
And Chris Weston from British Gas. Are | 0:28:26 | 0:28:26 | |
And Chris Weston from British Gas. Are they | 0:28:26 | 0:28:27 | |
And Chris Weston from British Gas. Are they putting | 0:28:27 | 0:28:27 | |
And Chris Weston from British Gas. Are they putting their | 0:28:27 | 0:28:27 | |
And Chris Weston from British Gas. Are they putting their prices | 0:28:27 | 0:28:27 | |
And Chris Weston from British Gas. Are they putting their prices up? | 0:28:27 | 0:28:28 | |
Are they putting their prices up? They | 0:28:28 | 0:28:28 | |
Are they putting their prices up? They all | 0:28:28 | 0:28:28 | |
Are they putting their prices up? They all refused | 0:28:28 | 0:28:29 | |
Are they putting their prices up? They all refused to | 0:28:29 | 0:28:29 | |
Are they putting their prices up? They all refused to say. | 0:28:29 | 0:28:31 | |
They all refused to say. But | 0:28:31 | 0:28:31 | |
They all refused to say. But none | 0:28:31 | 0:28:31 | |
They all refused to say. But none of | 0:28:31 | 0:28:31 | |
They all refused to say. But none of them | 0:28:31 | 0:28:32 | |
They all refused to say. But none of them will | 0:28:32 | 0:28:32 | |
They all refused to say. But none of them will be | 0:28:32 | 0:28:32 | |
They all refused to say. But none of them will be suffering | 0:28:32 | 0:28:33 | |
But none of them will be suffering from | 0:28:33 | 0:28:33 | |
But none of them will be suffering from fuel | 0:28:33 | 0:28:33 | |
But none of them will be suffering from fuel poverty, | 0:28:33 | 0:28:34 | |
But none of them will be suffering from fuel poverty, because | 0:28:34 | 0:28:34 | |
But none of them will be suffering from fuel poverty, because they | 0:28:34 | 0:28:35 | |
But none of them will be suffering from fuel poverty, because they all | 0:28:35 | 0:28:35 | |
from fuel poverty, because they all earn | 0:28:35 | 0:28:35 | |
from fuel poverty, because they all earn hundreds | 0:28:35 | 0:28:35 | |
from fuel poverty, because they all earn hundreds of | 0:28:35 | 0:28:36 | |
from fuel poverty, because they all earn hundreds of thousands | 0:28:36 | 0:28:36 | |
from fuel poverty, because they all earn hundreds of thousands per | 0:28:36 | 0:28:36 | |
from fuel poverty, because they all earn hundreds of thousands per year. | 0:28:36 | 0:28:39 | |
earn hundreds of thousands per year. We | 0:28:39 | 0:28:40 | |
earn hundreds of thousands per year. We invited | 0:28:40 | 0:28:40 | |
earn hundreds of thousands per year. We invited all | 0:28:40 | 0:28:40 | |
earn hundreds of thousands per year. We invited all six to | 0:28:40 | 0:28:41 | |
earn hundreds of thousands per year. We invited all six to come | 0:28:41 | 0:28:41 | |
earn hundreds of thousands per year. We invited all six to come onto | 0:28:41 | 0:28:41 | |
earn hundreds of thousands per year. We invited all six to come onto the | 0:28:41 | 0:28:41 | |
We invited all six to come onto the show | 0:28:41 | 0:28:42 | |
We invited all six to come onto the show at | 0:28:42 | 0:28:42 | |
We invited all six to come onto the show at some | 0:28:42 | 0:28:42 | |
We invited all six to come onto the show at some point | 0:28:42 | 0:28:42 | |
We invited all six to come onto the show at some point this | 0:28:42 | 0:28:43 | |
We invited all six to come onto the show at some point this series | 0:28:43 | 0:28:43 | |
We invited all six to come onto the show at some point this series to | 0:28:43 | 0:28:43 | |
show at some point this series to discuss | 0:28:43 | 0:28:43 | |
show at some point this series to discuss price | 0:28:43 | 0:28:44 | |
show at some point this series to discuss price rises | 0:28:44 | 0:28:44 | |
show at some point this series to discuss price rises and | 0:28:44 | 0:28:45 | |
show at some point this series to discuss price rises and those | 0:28:45 | 0:28:45 | |
show at some point this series to discuss price rises and those 3.5 | 0:28:45 | 0:28:45 | |
discuss price rises and those 3.5 million | 0:28:45 | 0:28:46 | |
discuss price rises and those 3.5 million families | 0:28:46 | 0:28:46 | |
discuss price rises and those 3.5 million families struggling | 0:28:46 | 0:28:46 | |
discuss price rises and those 3.5 million families struggling to | 0:28:46 | 0:28:47 | |
discuss price rises and those 3.5 million families struggling to pay | 0:28:47 | 0:28:47 | |
million families struggling to pay their | 0:28:47 | 0:28:47 | |
million families struggling to pay their bills. | 0:28:47 | 0:28:48 | |
million families struggling to pay their bills. E.ON | 0:28:48 | 0:28:49 | |
million families struggling to pay their bills. E.ON and SSE | 0:28:49 | 0:28:49 | |
million families struggling to pay their bills. E.ON and SSE have | 0:28:49 | 0:28:49 | |
million families struggling to pay their bills. E.ON and SSE have said | 0:28:49 | 0:28:49 | |
their bills. E.ON and SSE have said yes. | 0:28:49 | 0:28:51 | |
their bills. E.ON and SSE have said yes. We | 0:28:51 | 0:28:51 | |
their bills. E.ON and SSE have said yes. We are | 0:28:51 | 0:28:51 | |
their bills. E.ON and SSE have said yes. We are still | 0:28:51 | 0:28:52 | |
their bills. E.ON and SSE have said yes. We are still waiting | 0:28:52 | 0:28:52 | |
their bills. E.ON and SSE have said yes. We are still waiting to | 0:28:52 | 0:28:53 | |
their bills. E.ON and SSE have said yes. We are still waiting to hear | 0:28:53 | 0:28:53 | |
yes. We are still waiting to hear back | 0:28:53 | 0:28:53 | |
yes. We are still waiting to hear back from | 0:28:53 | 0:28:53 | |
yes. We are still waiting to hear back from ScottishPower | 0:28:53 | 0:28:53 | |
yes. We are still waiting to hear back from ScottishPower and | 0:28:53 | 0:28:54 | |
yes. We are still waiting to hear back from ScottishPower and British | 0:28:54 | 0:28:54 | |
back from ScottishPower and British Gas, | 0:28:54 | 0:28:56 | |
back from ScottishPower and British Gas, while | 0:28:56 | 0:28:56 | |
back from ScottishPower and British Gas, while nPower | 0:28:56 | 0:28:57 | |
back from ScottishPower and British Gas, while nPower and | 0:28:57 | 0:28:57 | |
back from ScottishPower and British Gas, while nPower and EDF | 0:28:57 | 0:28:57 | |
Gas, while nPower and EDF immediately | 0:28:57 | 0:28:57 | |
Gas, while nPower and EDF immediately said | 0:28:57 | 0:28:57 | |
Gas, while nPower and EDF immediately said no. | 0:28:57 | 0:29:01 | |
immediately said no. Perhaps | 0:29:01 | 0:29:01 | |
immediately said no. Perhaps we | 0:29:01 | 0:29:01 | |
immediately said no. Perhaps we could | 0:29:01 | 0:29:01 | |
immediately said no. Perhaps we could persuade | 0:29:01 | 0:29:02 | |
immediately said no. Perhaps we could persuade them | 0:29:02 | 0:29:02 | |
immediately said no. Perhaps we could persuade them to | 0:29:02 | 0:29:02 | |
Perhaps we could persuade them to change | 0:29:02 | 0:29:02 | |
Perhaps we could persuade them to change their | 0:29:02 | 0:29:02 | |
Perhaps we could persuade them to change their mind. | 0:29:02 | 0:29:03 | |
Perhaps we could persuade them to change their mind. If | 0:29:03 | 0:29:03 | |
Perhaps we could persuade them to change their mind. If you | 0:29:03 | 0:29:04 | |
Perhaps we could persuade them to change their mind. If you could | 0:29:04 | 0:29:04 | |
Perhaps we could persuade them to change their mind. If you could ask | 0:29:04 | 0:29:04 | |
change their mind. If you could ask any | 0:29:04 | 0:29:04 | |
change their mind. If you could ask any of | 0:29:04 | 0:29:04 | |
change their mind. If you could ask any of them | 0:29:04 | 0:29:05 | |
change their mind. If you could ask any of them a | 0:29:05 | 0:29:05 | |
change their mind. If you could ask any of them a question, | 0:29:05 | 0:29:05 | |
change their mind. If you could ask any of them a question, what | 0:29:05 | 0:29:05 | |
change their mind. If you could ask any of them a question, what would | 0:29:05 | 0:29:06 | |
any of them a question, what would it | 0:29:06 | 0:29:06 | |
any of them a question, what would it be? | 0:29:06 | 0:29:06 | |
any of them a question, what would it be? This | 0:29:06 | 0:29:07 | |
any of them a question, what would it be? This is | 0:29:07 | 0:29:07 | |
any of them a question, what would it be? This is your | 0:29:07 | 0:29:09 | |
any of them a question, what would it be? This is your opportunity | 0:29:09 | 0:29:10 | |
any of them a question, what would it be? This is your opportunity to | 0:29:10 | 0:29:10 | |
it be? This is your opportunity to grill | 0:29:10 | 0:29:10 | |
it be? This is your opportunity to grill the | 0:29:10 | 0:29:10 | |
it be? This is your opportunity to grill the people | 0:29:10 | 0:29:11 | |
it be? This is your opportunity to grill the people behind | 0:29:11 | 0:29:11 | |
grill the people behind ever-increasing | 0:29:11 | 0:29:11 | |
grill the people behind ever-increasing energy | 0:29:11 | 0:29:11 | |
grill the people behind ever-increasing energy bills. | 0:29:11 | 0:29:16 | |
Send | 0:29:19 | 0:29:19 | |
Send us | 0:29:19 | 0:29:20 | |
Send us an e-mail, | 0:29:20 | 0:29:22 | |
Send us an e-mail, and | 0:29:22 | 0:29:22 | |
Send us an e-mail, and put | 0:29:22 | 0:29:22 | |
Send us an e-mail, and put energy | 0:29:22 | 0:29:22 | |
Send us an e-mail, and put energy question | 0:29:22 | 0:29:22 | |
Send us an e-mail, and put energy question in | 0:29:22 | 0:29:23 | |
Send us an e-mail, and put energy question in the | 0:29:23 | 0:29:23 | |
Send us an e-mail, and put energy question in the subject | 0:29:23 | 0:29:23 | |
Send us an e-mail, and put energy question in the subject box. | 0:29:23 | 0:29:24 | |
question in the subject box. Still | 0:29:24 | 0:29:24 | |
question in the subject box. Still to | 0:29:24 | 0:29:24 | |
question in the subject box. Still to come: | 0:29:24 | 0:29:26 | |
question in the subject box. Still to come: The | 0:29:26 | 0:29:27 | |
question in the subject box. Still to come: The creams | 0:29:27 | 0:29:27 | |
question in the subject box. Still to come: The creams in | 0:29:27 | 0:29:27 | |
question in the subject box. Still to come: The creams in your | 0:29:27 | 0:29:27 | |
Still to come: The creams in your bathroom | 0:29:27 | 0:29:28 | |
Still to come: The creams in your bathroom cabinet | 0:29:28 | 0:29:28 | |
Still to come: The creams in your bathroom cabinet that | 0:29:28 | 0:29:29 | |
Still to come: The creams in your bathroom cabinet that can | 0:29:29 | 0:29:29 | |
Still to come: The creams in your bathroom cabinet that can lead | 0:29:29 | 0:29:29 | |
Still to come: The creams in your bathroom cabinet that can lead to | 0:29:29 | 0:29:29 | |
bathroom cabinet that can lead to severe | 0:29:29 | 0:29:29 | |
bathroom cabinet that can lead to severe allergic | 0:29:29 | 0:29:30 | |
bathroom cabinet that can lead to severe allergic reactions. | 0:29:30 | 0:29:30 | |
Back | 0:29:41 | 0:29:41 | |
Back to | 0:29:41 | 0:29:41 | |
Back to Grattan | 0:29:41 | 0:29:41 | |
Back to Grattan Estates. | 0:29:41 | 0:29:42 | |
Back to Grattan Estates. We | 0:29:42 | 0:29:42 | |
Back to Grattan Estates. We know | 0:29:42 | 0:29:43 | |
Back to Grattan Estates. We know customers | 0:29:43 | 0:29:43 | |
Back to Grattan Estates. We know customers can | 0:29:43 | 0:29:43 | |
Back to Grattan Estates. We know customers can get | 0:29:43 | 0:29:43 | |
Back to Grattan Estates. We know customers can get a | 0:29:43 | 0:29:44 | |
Back to Grattan Estates. We know customers can get a raw | 0:29:44 | 0:29:44 | |
Back to Grattan Estates. We know customers can get a raw deal | 0:29:44 | 0:29:44 | |
Back to Grattan Estates. We know customers can get a raw deal when | 0:29:44 | 0:29:45 | |
customers can get a raw deal when renting | 0:29:45 | 0:29:45 | |
customers can get a raw deal when renting a | 0:29:45 | 0:29:45 | |
customers can get a raw deal when renting a flat | 0:29:45 | 0:29:46 | |
customers can get a raw deal when renting a flat from | 0:29:46 | 0:29:46 | |
customers can get a raw deal when renting a flat from them. | 0:29:46 | 0:29:46 | |
customers can get a raw deal when renting a flat from them. But | 0:29:46 | 0:29:46 | |
customers can get a raw deal when renting a flat from them. But they | 0:29:46 | 0:29:47 | |
renting a flat from them. But they do | 0:29:47 | 0:29:48 | |
renting a flat from them. But they do not | 0:29:48 | 0:29:48 | |
renting a flat from them. But they do not just | 0:29:48 | 0:29:48 | |
renting a flat from them. But they do not just in | 0:29:48 | 0:29:48 | |
renting a flat from them. But they do not just in lettings, | 0:29:48 | 0:29:50 | |
renting a flat from them. But they do not just in lettings, because | 0:29:50 | 0:29:50 | |
renting a flat from them. But they do not just in lettings, because a | 0:29:50 | 0:29:50 | |
do not just in lettings, because a quick | 0:29:50 | 0:29:50 | |
do not just in lettings, because a quick look | 0:29:50 | 0:29:51 | |
do not just in lettings, because a quick look at | 0:29:51 | 0:29:51 | |
do not just in lettings, because a quick look at the | 0:29:51 | 0:29:52 | |
do not just in lettings, because a quick look at the website | 0:29:52 | 0:29:52 | |
do not just in lettings, because a quick look at the website and | 0:29:52 | 0:29:52 | |
do not just in lettings, because a quick look at the website and you | 0:29:52 | 0:29:52 | |
quick look at the website and you find | 0:29:52 | 0:29:52 | |
quick look at the website and you find a | 0:29:52 | 0:29:53 | |
quick look at the website and you find a host | 0:29:53 | 0:29:54 | |
quick look at the website and you find a host of | 0:29:54 | 0:29:54 | |
quick look at the website and you find a host of properties | 0:29:54 | 0:29:54 | |
quick look at the website and you find a host of properties for | 0:29:54 | 0:29:54 | |
quick look at the website and you find a host of properties for sale. | 0:29:54 | 0:29:55 | |
find a host of properties for sale. But, | 0:29:55 | 0:29:56 | |
find a host of properties for sale. But, the | 0:29:56 | 0:29:57 | |
find a host of properties for sale. But, the Grattan | 0:29:57 | 0:29:57 | |
find a host of properties for sale. But, the Grattan Estates | 0:29:57 | 0:29:57 | |
find a host of properties for sale. But, the Grattan Estates are | 0:29:57 | 0:29:57 | |
find a host of properties for sale. But, the Grattan Estates are not | 0:29:57 | 0:29:58 | |
But, the Grattan Estates are not permitted | 0:29:58 | 0:29:58 | |
But, the Grattan Estates are not permitted by | 0:29:58 | 0:29:58 | |
But, the Grattan Estates are not permitted by law | 0:29:58 | 0:29:58 | |
But, the Grattan Estates are not permitted by law to | 0:29:58 | 0:29:59 | |
But, the Grattan Estates are not permitted by law to sell | 0:29:59 | 0:29:59 | |
But, the Grattan Estates are not permitted by law to sell property | 0:29:59 | 0:29:59 | |
permitted by law to sell property because | 0:29:59 | 0:29:59 | |
permitted by law to sell property because to | 0:29:59 | 0:30:00 | |
permitted by law to sell property because to do | 0:30:00 | 0:30:00 | |
permitted by law to sell property because to do so | 0:30:00 | 0:30:00 | |
permitted by law to sell property because to do so you | 0:30:00 | 0:30:01 | |
permitted by law to sell property because to do so you have | 0:30:01 | 0:30:01 | |
permitted by law to sell property because to do so you have to | 0:30:01 | 0:30:02 | |
permitted by law to sell property because to do so you have to be | 0:30:02 | 0:30:02 | |
because to do so you have to be signed | 0:30:02 | 0:30:03 | |
because to do so you have to be signed up | 0:30:03 | 0:30:03 | |
because to do so you have to be signed up to | 0:30:03 | 0:30:03 | |
because to do so you have to be signed up to an | 0:30:03 | 0:30:04 | |
because to do so you have to be signed up to an official | 0:30:04 | 0:30:04 | |
because to do so you have to be signed up to an official ombudsman | 0:30:04 | 0:30:04 | |
signed up to an official ombudsman service. | 0:30:04 | 0:30:05 | |
signed up to an official ombudsman service. It | 0:30:05 | 0:30:06 | |
signed up to an official ombudsman service. It is a | 0:30:06 | 0:30:06 | |
signed up to an official ombudsman service. It is a code | 0:30:06 | 0:30:06 | |
signed up to an official ombudsman service. It is a code of | 0:30:06 | 0:30:07 | |
signed up to an official ombudsman service. It is a code of redress | 0:30:07 | 0:30:07 | |
signed up to an official ombudsman service. It is a code of redress in | 0:30:07 | 0:30:07 | |
service. It is a code of redress in case | 0:30:07 | 0:30:07 | |
service. It is a code of redress in case things | 0:30:07 | 0:30:08 | |
service. It is a code of redress in case things go | 0:30:08 | 0:30:08 | |
service. It is a code of redress in case things go wrong. | 0:30:08 | 0:30:08 | |
service. It is a code of redress in case things go wrong. But | 0:30:08 | 0:30:08 | |
service. It is a code of redress in case things go wrong. But they | 0:30:08 | 0:30:10 | |
service. It is a code of redress in case things go wrong. But they are | 0:30:10 | 0:30:10 | |
case things go wrong. But they are not | 0:30:10 | 0:30:10 | |
case things go wrong. But they are not and | 0:30:10 | 0:30:10 | |
case things go wrong. But they are not and it | 0:30:10 | 0:30:11 | |
case things go wrong. But they are not and it is | 0:30:11 | 0:30:11 | |
case things go wrong. But they are not and it is a | 0:30:11 | 0:30:11 | |
case things go wrong. But they are not and it is a legal | 0:30:11 | 0:30:11 | |
case things go wrong. But they are not and it is a legal requirement. | 0:30:11 | 0:30:13 | |
not and it is a legal requirement. It | 0:30:13 | 0:30:13 | |
not and it is a legal requirement. It is | 0:30:13 | 0:30:13 | |
not and it is a legal requirement. It is against | 0:30:13 | 0:30:14 | |
not and it is a legal requirement. It is against the | 0:30:14 | 0:30:14 | |
not and it is a legal requirement. It is against the law. | 0:30:14 | 0:30:15 | |
not and it is a legal requirement. It is against the law. Is | 0:30:15 | 0:30:15 | |
not and it is a legal requirement. It is against the law. Is that | 0:30:15 | 0:30:16 | |
It is against the law. Is that stopping | 0:30:16 | 0:30:16 | |
It is against the law. Is that stopping them? | 0:30:16 | 0:30:17 | |
It is against the law. Is that stopping them? Of | 0:30:17 | 0:30:17 | |
It is against the law. Is that stopping them? Of course | 0:30:17 | 0:30:17 | |
It is against the law. Is that stopping them? Of course not. | 0:30:17 | 0:30:18 | |
It is against the law. Is that stopping them? Of course not. The | 0:30:18 | 0:30:18 | |
stopping them? Of course not. The strange | 0:30:18 | 0:30:19 | |
stopping them? Of course not. The strange thing | 0:30:19 | 0:30:19 | |
stopping them? Of course not. The strange thing is | 0:30:19 | 0:30:19 | |
stopping them? Of course not. The strange thing is we | 0:30:19 | 0:30:20 | |
stopping them? Of course not. The strange thing is we cannot | 0:30:20 | 0:30:20 | |
stopping them? Of course not. The strange thing is we cannot get | 0:30:20 | 0:30:21 | |
stopping them? Of course not. The strange thing is we cannot get any | 0:30:21 | 0:30:22 | |
strange thing is we cannot get any viewings | 0:30:22 | 0:30:22 | |
strange thing is we cannot get any viewings on the | 0:30:22 | 0:30:22 | |
strange thing is we cannot get any viewings on the houses | 0:30:22 | 0:30:23 | |
strange thing is we cannot get any viewings on the houses advertised. | 0:30:23 | 0:30:33 | |
viewings on the houses advertised. Maybe | 0:30:33 | 0:30:33 | |
viewings on the houses advertised. Maybe we | 0:30:33 | 0:30:33 | |
viewings on the houses advertised. Maybe we should | 0:30:33 | 0:30:34 | |
viewings on the houses advertised. Maybe we should take | 0:30:34 | 0:30:34 | |
viewings on the houses advertised. Maybe we should take a | 0:30:34 | 0:30:34 | |
viewings on the houses advertised. Maybe we should take a closer | 0:30:34 | 0:30:35 | |
viewings on the houses advertised. Maybe we should take a closer look. | 0:30:35 | 0:30:38 | |
Maybe we should take a closer look. We | 0:30:38 | 0:30:39 | |
Maybe we should take a closer look. We can | 0:30:39 | 0:30:40 | |
Maybe we should take a closer look. We can go | 0:30:40 | 0:30:40 | |
Maybe we should take a closer look. We can go on | 0:30:40 | 0:30:40 | |
Maybe we should take a closer look. We can go on a | 0:30:40 | 0:30:40 | |
Maybe we should take a closer look. We can go on a motorcycle | 0:30:40 | 0:30:41 | |
Maybe we should take a closer look. We can go on a motorcycle tour | 0:30:41 | 0:30:41 | |
Maybe we should take a closer look. We can go on a motorcycle tour of | 0:30:41 | 0:30:41 | |
We can go on a motorcycle tour of North | 0:30:41 | 0:30:41 | |
We can go on a motorcycle tour of North London. | 0:30:41 | 0:30:46 | |
We can go on a motorcycle tour of North London. In | 0:30:46 | 0:30:46 | |
We can go on a motorcycle tour of North London. In this | 0:30:46 | 0:30:46 | |
We can go on a motorcycle tour of North London. In this block, | 0:30:46 | 0:30:47 | |
North London. In this block, Grattan | 0:30:47 | 0:30:48 | |
North London. In this block, Grattan Estates | 0:30:48 | 0:30:48 | |
North London. In this block, Grattan Estates claimed | 0:30:48 | 0:30:49 | |
North London. In this block, Grattan Estates claimed to | 0:30:49 | 0:30:49 | |
North London. In this block, Grattan Estates claimed to have | 0:30:49 | 0:30:50 | |
North London. In this block, Grattan Estates claimed to have a | 0:30:50 | 0:30:50 | |
Grattan Estates claimed to have a two-bedroom | 0:30:50 | 0:30:50 | |
Grattan Estates claimed to have a two-bedroom flat | 0:30:50 | 0:30:50 | |
Grattan Estates claimed to have a two-bedroom flat for | 0:30:50 | 0:30:52 | |
Grattan Estates claimed to have a two-bedroom flat for sale | 0:30:52 | 0:30:52 | |
Grattan Estates claimed to have a two-bedroom flat for sale for | 0:30:52 | 0:30:52 | |
Grattan Estates claimed to have a two-bedroom flat for sale for no | 0:30:52 | 0:30:52 | |
two-bedroom flat for sale for no less | 0:30:52 | 0:30:54 | |
two-bedroom flat for sale for no less than | 0:30:54 | 0:30:54 | |
two-bedroom flat for sale for no less than £745,000. | 0:30:54 | 0:30:56 | |
two-bedroom flat for sale for no less than £745,000. For | 0:30:56 | 0:30:57 | |
two-bedroom flat for sale for no less than £745,000. For that | 0:30:57 | 0:30:57 | |
two-bedroom flat for sale for no less than £745,000. For that money | 0:30:57 | 0:30:57 | |
less than £745,000. For that money you | 0:30:57 | 0:30:57 | |
less than £745,000. For that money you might | 0:30:57 | 0:30:59 | |
less than £745,000. For that money you might expect | 0:30:59 | 0:31:00 | |
less than £745,000. For that money you might expect that | 0:31:00 | 0:31:00 | |
less than £745,000. For that money you might expect that there | 0:31:00 | 0:31:00 | |
less than £745,000. For that money you might expect that there would | 0:31:00 | 0:31:00 | |
you might expect that there would be | 0:31:00 | 0:31:00 | |
you might expect that there would be a | 0:31:00 | 0:31:01 | |
you might expect that there would be a sign | 0:31:01 | 0:31:01 | |
you might expect that there would be a sign outside | 0:31:01 | 0:31:02 | |
you might expect that there would be a sign outside saying | 0:31:02 | 0:31:02 | |
you might expect that there would be a sign outside saying for | 0:31:02 | 0:31:02 | |
you might expect that there would be a sign outside saying for sale, | 0:31:02 | 0:31:02 | |
be a sign outside saying for sale, but | 0:31:02 | 0:31:03 | |
be a sign outside saying for sale, but there | 0:31:03 | 0:31:03 | |
be a sign outside saying for sale, but there is | 0:31:03 | 0:31:03 | |
be a sign outside saying for sale, but there is not. | 0:31:03 | 0:31:09 | |
be a sign outside saying for sale, but there is not. Another | 0:31:09 | 0:31:09 | |
be a sign outside saying for sale, but there is not. Another property, | 0:31:09 | 0:31:11 | |
but there is not. Another property, on | 0:31:11 | 0:31:11 | |
but there is not. Another property, on the | 0:31:11 | 0:31:11 | |
but there is not. Another property, on the website, | 0:31:11 | 0:31:12 | |
but there is not. Another property, on the website, but, | 0:31:12 | 0:31:13 | |
but there is not. Another property, on the website, but, when | 0:31:13 | 0:31:13 | |
but there is not. Another property, on the website, but, when you | 0:31:13 | 0:31:13 | |
on the website, but, when you arrive | 0:31:13 | 0:31:14 | |
on the website, but, when you arrive there | 0:31:14 | 0:31:15 | |
on the website, but, when you arrive there is | 0:31:15 | 0:31:15 | |
on the website, but, when you arrive there is no | 0:31:15 | 0:31:15 | |
on the website, but, when you arrive there is no for | 0:31:15 | 0:31:15 | |
on the website, but, when you arrive there is no for sale | 0:31:15 | 0:31:15 | |
on the website, but, when you arrive there is no for sale sign. | 0:31:15 | 0:31:16 | |
arrive there is no for sale sign. On | 0:31:16 | 0:31:16 | |
arrive there is no for sale sign. On the tour | 0:31:16 | 0:31:17 | |
arrive there is no for sale sign. On the tour of | 0:31:17 | 0:31:17 | |
arrive there is no for sale sign. On the tour of London | 0:31:17 | 0:31:17 | |
arrive there is no for sale sign. On the tour of London we | 0:31:17 | 0:31:17 | |
arrive there is no for sale sign. On the tour of London we have | 0:31:17 | 0:31:18 | |
arrive there is no for sale sign. On the tour of London we have not | 0:31:18 | 0:31:18 | |
On the tour of London we have not seen | 0:31:18 | 0:31:18 | |
On the tour of London we have not seen a | 0:31:18 | 0:31:20 | |
On the tour of London we have not seen a single | 0:31:20 | 0:31:20 | |
On the tour of London we have not seen a single Grattan | 0:31:20 | 0:31:20 | |
On the tour of London we have not seen a single Grattan Estates | 0:31:20 | 0:31:21 | |
On the tour of London we have not seen a single Grattan Estates sales | 0:31:21 | 0:31:21 | |
seen a single Grattan Estates sales board. | 0:31:21 | 0:31:22 | |
seen a single Grattan Estates sales board. Time | 0:31:22 | 0:31:22 | |
seen a single Grattan Estates sales board. Time to | 0:31:22 | 0:31:22 | |
seen a single Grattan Estates sales board. Time to be | 0:31:22 | 0:31:23 | |
seen a single Grattan Estates sales board. Time to be brave | 0:31:23 | 0:31:24 | |
seen a single Grattan Estates sales board. Time to be brave and | 0:31:24 | 0:31:24 | |
seen a single Grattan Estates sales board. Time to be brave and knock | 0:31:24 | 0:31:24 | |
board. Time to be brave and knock on | 0:31:24 | 0:31:24 | |
board. Time to be brave and knock on the | 0:31:24 | 0:31:25 | |
board. Time to be brave and knock on the door. | 0:31:25 | 0:31:25 | |
board. Time to be brave and knock on the door. Hello, | 0:31:25 | 0:31:27 | |
board. Time to be brave and knock on the door. Hello, BBC, | 0:31:27 | 0:31:29 | |
board. Time to be brave and knock on the door. Hello, BBC, is your | 0:31:29 | 0:31:29 | |
on the door. Hello, BBC, is your house | 0:31:29 | 0:31:29 | |
on the door. Hello, BBC, is your house for | 0:31:29 | 0:31:29 | |
on the door. Hello, BBC, is your house for sale? | 0:31:29 | 0:31:31 | |
on the door. Hello, BBC, is your house for sale? No. | 0:31:31 | 0:31:32 | |
on the door. Hello, BBC, is your house for sale? No. It | 0:31:32 | 0:31:33 | |
on the door. Hello, BBC, is your house for sale? No. It is | 0:31:33 | 0:31:33 | |
on the door. Hello, BBC, is your house for sale? No. It is not | 0:31:33 | 0:31:33 | |
on the door. Hello, BBC, is your house for sale? No. It is not for | 0:31:33 | 0:31:33 | |
house for sale? No. It is not for sale, | 0:31:33 | 0:31:34 | |
house for sale? No. It is not for sale, I | 0:31:34 | 0:31:34 | |
house for sale? No. It is not for sale, I do | 0:31:34 | 0:31:35 | |
house for sale? No. It is not for sale, I do not | 0:31:35 | 0:31:35 | |
house for sale? No. It is not for sale, I do not know | 0:31:35 | 0:31:35 | |
house for sale? No. It is not for sale, I do not know who | 0:31:35 | 0:31:35 | |
house for sale? No. It is not for sale, I do not know who they | 0:31:35 | 0:31:36 | |
house for sale? No. It is not for sale, I do not know who they are. | 0:31:36 | 0:31:37 | |
sale, I do not know who they are. Do | 0:31:37 | 0:31:38 | |
sale, I do not know who they are. Do you | 0:31:38 | 0:31:38 | |
sale, I do not know who they are. Do you have | 0:31:38 | 0:31:38 | |
sale, I do not know who they are. Do you have a | 0:31:38 | 0:31:38 | |
sale, I do not know who they are. Do you have a swimming | 0:31:38 | 0:31:39 | |
sale, I do not know who they are. Do you have a swimming pool? | 0:31:39 | 0:31:40 | |
sale, I do not know who they are. Do you have a swimming pool? Yes. | 0:31:40 | 0:31:42 | |
Do you have a swimming pool? Yes. This | 0:31:42 | 0:31:42 | |
Do you have a swimming pool? Yes. This House | 0:31:42 | 0:31:42 | |
Do you have a swimming pool? Yes. This House is | 0:31:42 | 0:31:42 | |
Do you have a swimming pool? Yes. This House is not | 0:31:42 | 0:31:42 | |
Do you have a swimming pool? Yes. This House is not for | 0:31:42 | 0:31:43 | |
Do you have a swimming pool? Yes. This House is not for sale. | 0:31:43 | 0:31:45 | |
Do you have a swimming pool? Yes. This House is not for sale. It | 0:31:45 | 0:31:46 | |
Do you have a swimming pool? Yes. This House is not for sale. It is | 0:31:46 | 0:31:47 | |
This House is not for sale. It is not | 0:31:47 | 0:31:47 | |
This House is not for sale. It is not for | 0:31:47 | 0:31:47 | |
This House is not for sale. It is not for sale. | 0:31:47 | 0:31:48 | |
This House is not for sale. It is not for sale. It | 0:31:48 | 0:31:48 | |
This House is not for sale. It is not for sale. It was | 0:31:48 | 0:31:48 | |
This House is not for sale. It is not for sale. It was once, | 0:31:48 | 0:31:49 | |
This House is not for sale. It is not for sale. It was once, but | 0:31:49 | 0:31:50 | |
This House is not for sale. It is not for sale. It was once, but not | 0:31:50 | 0:31:50 | |
not for sale. It was once, but not any | 0:31:50 | 0:31:50 | |
not for sale. It was once, but not any more. | 0:31:50 | 0:31:50 | |
not for sale. It was once, but not any more. We | 0:31:50 | 0:31:51 | |
not for sale. It was once, but not any more. We spoke | 0:31:51 | 0:31:51 | |
not for sale. It was once, but not any more. We spoke to | 0:31:51 | 0:31:52 | |
not for sale. It was once, but not any more. We spoke to other | 0:31:52 | 0:31:53 | |
not for sale. It was once, but not any more. We spoke to other owners | 0:31:53 | 0:31:53 | |
any more. We spoke to other owners they | 0:31:53 | 0:31:53 | |
any more. We spoke to other owners they claim | 0:31:53 | 0:31:53 | |
any more. We spoke to other owners they claim to | 0:31:53 | 0:31:53 | |
any more. We spoke to other owners they claim to advertise | 0:31:53 | 0:31:54 | |
any more. We spoke to other owners they claim to advertise for | 0:31:54 | 0:31:54 | |
any more. We spoke to other owners they claim to advertise for and | 0:31:54 | 0:31:54 | |
they claim to advertise for and they | 0:31:54 | 0:31:55 | |
they claim to advertise for and they have | 0:31:55 | 0:31:55 | |
they claim to advertise for and they have not | 0:31:55 | 0:31:56 | |
they claim to advertise for and they have not heard | 0:31:56 | 0:31:56 | |
they claim to advertise for and they have not heard of | 0:31:56 | 0:31:56 | |
they claim to advertise for and they have not heard of the | 0:31:56 | 0:31:56 | |
they claim to advertise for and they have not heard of the stake | 0:31:56 | 0:31:57 | |
they have not heard of the stake macro. | 0:31:57 | 0:31:58 | |
they have not heard of the stake macro. It | 0:31:58 | 0:31:58 | |
they have not heard of the stake macro. It seems | 0:31:58 | 0:31:58 | |
they have not heard of the stake macro. It seems they | 0:31:58 | 0:31:59 | |
they have not heard of the stake macro. It seems they stole | 0:31:59 | 0:32:00 | |
macro. It seems they stole details from | 0:32:00 | 0:32:00 | |
macro. It seems they stole details from legitimate | 0:32:00 | 0:32:01 | |
macro. It seems they stole details from legitimate websites | 0:32:01 | 0:32:01 | |
macro. It seems they stole details from legitimate websites and | 0:32:01 | 0:32:02 | |
from legitimate websites and pretended | 0:32:02 | 0:32:03 | |
from legitimate websites and pretended they | 0:32:03 | 0:32:03 | |
from legitimate websites and pretended they had | 0:32:03 | 0:32:03 | |
from legitimate websites and pretended they had them | 0:32:03 | 0:32:03 | |
from legitimate websites and pretended they had them for | 0:32:03 | 0:32:03 | |
from legitimate websites and pretended they had them for sale. | 0:32:03 | 0:32:04 | |
pretended they had them for sale. It | 0:32:04 | 0:32:05 | |
pretended they had them for sale. It means | 0:32:05 | 0:32:05 | |
pretended they had them for sale. It means the | 0:32:05 | 0:32:05 | |
pretended they had them for sale. It means the advertisements | 0:32:05 | 0:32:06 | |
pretended they had them for sale. It means the advertisements are | 0:32:06 | 0:32:06 | |
It means the advertisements are fake, | 0:32:06 | 0:32:07 | |
It means the advertisements are fake, and | 0:32:07 | 0:32:07 | |
It means the advertisements are fake, and that | 0:32:07 | 0:32:08 | |
It means the advertisements are fake, and that is | 0:32:08 | 0:32:08 | |
It means the advertisements are fake, and that is illegal. | 0:32:08 | 0:32:09 | |
It means the advertisements are fake, and that is illegal. But | 0:32:09 | 0:32:09 | |
It means the advertisements are fake, and that is illegal. But I | 0:32:09 | 0:32:10 | |
fake, and that is illegal. But I would | 0:32:10 | 0:32:10 | |
fake, and that is illegal. But I would like | 0:32:10 | 0:32:10 | |
fake, and that is illegal. But I would like to | 0:32:10 | 0:32:10 | |
fake, and that is illegal. But I would like to check | 0:32:10 | 0:32:11 | |
fake, and that is illegal. But I would like to check before | 0:32:11 | 0:32:11 | |
fake, and that is illegal. But I would like to check before we | 0:32:11 | 0:32:11 | |
fake, and that is illegal. But I would like to check before we use | 0:32:11 | 0:32:11 | |
would like to check before we use that | 0:32:11 | 0:32:12 | |
would like to check before we use that word. | 0:32:12 | 0:32:14 | |
would like to check before we use that word. And | 0:32:14 | 0:32:14 | |
would like to check before we use that word. And here | 0:32:14 | 0:32:15 | |
would like to check before we use that word. And here is | 0:32:15 | 0:32:15 | |
would like to check before we use that word. And here is the | 0:32:15 | 0:32:15 | |
would like to check before we use that word. And here is the man | 0:32:15 | 0:32:15 | |
would like to check before we use that word. And here is the man to | 0:32:15 | 0:32:16 | |
that word. And here is the man to set | 0:32:16 | 0:32:16 | |
that word. And here is the man to set a | 0:32:16 | 0:32:16 | |
that word. And here is the man to set a strict. | 0:32:16 | 0:32:18 | |
that word. And here is the man to set a strict. Henry | 0:32:18 | 0:32:18 | |
that word. And here is the man to set a strict. Henry Prior, | 0:32:18 | 0:32:19 | |
that word. And here is the man to set a strict. Henry Prior, an | 0:32:19 | 0:32:19 | |
set a strict. Henry Prior, an industry | 0:32:19 | 0:32:20 | |
set a strict. Henry Prior, an industry expert | 0:32:20 | 0:32:20 | |
set a strict. Henry Prior, an industry expert and | 0:32:20 | 0:32:20 | |
set a strict. Henry Prior, an industry expert and estate | 0:32:20 | 0:32:21 | |
set a strict. Henry Prior, an industry expert and estate agent. | 0:32:21 | 0:32:24 | |
set a strict. Henry Prior, an industry expert and estate agent. - | 0:32:24 | 0:32:25 | |
set a strict. Henry Prior, an - set | 0:32:25 | 0:32:25 | |
set a strict. Henry Prior, an - set the | 0:32:25 | 0:32:25 | |
set a strict. Henry Prior, an - set the record | 0:32:25 | 0:32:25 | |
set a strict. Henry Prior, an - set the record straight. | 0:32:25 | 0:32:27 | |
set a strict. Henry Prior, an - set the record straight. What | 0:32:27 | 0:32:28 | |
- set the record straight. What does | 0:32:28 | 0:32:28 | |
- set the record straight. What does he | 0:32:28 | 0:32:28 | |
- set the record straight. What does he make | 0:32:28 | 0:32:28 | |
- set the record straight. What does he make of | 0:32:28 | 0:32:28 | |
- set the record straight. What does he make of the | 0:32:28 | 0:32:29 | |
- set the record straight. What does he make of the advertisement? | 0:32:29 | 0:32:30 | |
does he make of the advertisement? The | 0:32:30 | 0:32:30 | |
does he make of the advertisement? The law | 0:32:30 | 0:32:30 | |
does he make of the advertisement? The law is | 0:32:30 | 0:32:31 | |
does he make of the advertisement? The law is clear, | 0:32:31 | 0:32:33 | |
does he make of the advertisement? The law is clear, you | 0:32:33 | 0:32:33 | |
does he make of the advertisement? The law is clear, you won | 0:32:33 | 0:32:33 | |
The law is clear, you won misrepresenting | 0:32:33 | 0:32:34 | |
The law is clear, you won misrepresenting the | 0:32:34 | 0:32:34 | |
The law is clear, you won misrepresenting the facts | 0:32:34 | 0:32:34 | |
The law is clear, you won misrepresenting the facts that | 0:32:34 | 0:32:34 | |
The law is clear, you won misrepresenting the facts that the | 0:32:34 | 0:32:34 | |
misrepresenting the facts that the property | 0:32:34 | 0:32:35 | |
misrepresenting the facts that the property is | 0:32:35 | 0:32:35 | |
misrepresenting the facts that the property is for | 0:32:35 | 0:32:35 | |
misrepresenting the facts that the property is for sale | 0:32:35 | 0:32:35 | |
misrepresenting the facts that the property is for sale when | 0:32:35 | 0:32:36 | |
misrepresenting the facts that the property is for sale when it | 0:32:36 | 0:32:36 | |
misrepresenting the facts that the property is for sale when it is | 0:32:36 | 0:32:36 | |
misrepresenting the facts that the property is for sale when it is not. | 0:32:36 | 0:32:37 | |
property is for sale when it is not. They | 0:32:37 | 0:32:37 | |
property is for sale when it is not. They do | 0:32:37 | 0:32:37 | |
property is for sale when it is not. They do it | 0:32:37 | 0:32:38 | |
property is for sale when it is not. They do it because | 0:32:38 | 0:32:38 | |
property is for sale when it is not. They do it because they | 0:32:38 | 0:32:38 | |
property is for sale when it is not. They do it because they think | 0:32:38 | 0:32:39 | |
property is for sale when it is not. They do it because they think the | 0:32:39 | 0:32:40 | |
They do it because they think the public | 0:32:40 | 0:32:40 | |
They do it because they think the public will | 0:32:40 | 0:32:40 | |
They do it because they think the public will think | 0:32:40 | 0:32:40 | |
They do it because they think the public will think that | 0:32:40 | 0:32:41 | |
They do it because they think the public will think that an | 0:32:41 | 0:32:45 | |
They do it because they think the public will think that an agent | 0:32:45 | 0:32:45 | |
public will think that an agent with | 0:32:45 | 0:32:45 | |
public will think that an agent with 10 | 0:32:45 | 0:32:49 | |
public will think that an agent with 10 properties | 0:32:49 | 0:32:50 | |
public will think that an agent with 10 properties -- | 0:32:50 | 0:32:50 | |
public will think that an agent with 10 properties -- think | 0:32:50 | 0:32:50 | |
public will think that an agent with 10 properties -- think moron. | 0:32:50 | 0:32:52 | |
with 10 properties -- think moron. They | 0:32:52 | 0:32:52 | |
with 10 properties -- think moron. They say | 0:32:52 | 0:32:53 | |
with 10 properties -- think moron. They say most | 0:32:53 | 0:32:53 | |
with 10 properties -- think moron. They say most have | 0:32:53 | 0:32:53 | |
with 10 properties -- think moron. They say most have been | 0:32:53 | 0:32:55 | |
with 10 properties -- think moron. They say most have been copied | 0:32:55 | 0:32:55 | |
with 10 properties -- think moron. They say most have been copied from | 0:32:55 | 0:32:56 | |
They say most have been copied from the | 0:32:56 | 0:32:56 | |
They say most have been copied from the site | 0:32:56 | 0:32:56 | |
They say most have been copied from the site so | 0:32:56 | 0:32:56 | |
They say most have been copied from the site so for | 0:32:56 | 0:32:57 | |
They say most have been copied from the site so for larger | 0:32:57 | 0:32:57 | |
They say most have been copied from the site so for larger estate | 0:32:57 | 0:32:57 | |
the site so for larger estate agents. | 0:32:57 | 0:32:58 | |
the site so for larger estate agents. It | 0:32:58 | 0:32:58 | |
the site so for larger estate agents. It is | 0:32:58 | 0:32:58 | |
the site so for larger estate agents. It is time | 0:32:58 | 0:32:59 | |
the site so for larger estate agents. It is time to | 0:32:59 | 0:32:59 | |
the site so for larger estate agents. It is time to turn | 0:32:59 | 0:32:59 | |
the site so for larger estate agents. It is time to turn our | 0:32:59 | 0:33:00 | |
agents. It is time to turn our attention | 0:33:00 | 0:33:00 | |
agents. It is time to turn our attention back | 0:33:00 | 0:33:01 | |
agents. It is time to turn our attention back to | 0:33:01 | 0:33:01 | |
agents. It is time to turn our attention back to the | 0:33:01 | 0:33:01 | |
agents. It is time to turn our attention back to the lettings | 0:33:01 | 0:33:01 | |
attention back to the lettings department. | 0:33:01 | 0:33:03 | |
attention back to the lettings department. Our | 0:33:03 | 0:33:03 | |
attention back to the lettings department. Our team | 0:33:03 | 0:33:04 | |
attention back to the lettings department. Our team members | 0:33:04 | 0:33:04 | |
attention back to the lettings department. Our team members have | 0:33:04 | 0:33:05 | |
department. Our team members have arranged | 0:33:05 | 0:33:05 | |
department. Our team members have arranged to | 0:33:05 | 0:33:06 | |
department. Our team members have arranged to see | 0:33:06 | 0:33:06 | |
department. Our team members have arranged to see four | 0:33:06 | 0:33:06 | |
department. Our team members have arranged to see four properties | 0:33:06 | 0:33:07 | |
arranged to see four properties with | 0:33:07 | 0:33:07 | |
arranged to see four properties with an | 0:33:07 | 0:33:08 | |
arranged to see four properties with an agent | 0:33:08 | 0:33:08 | |
arranged to see four properties with an agent calling | 0:33:08 | 0:33:09 | |
arranged to see four properties with an agent calling himself | 0:33:09 | 0:33:09 | |
with an agent calling himself Martin. | 0:33:09 | 0:33:12 | |
with an agent calling himself Martin. Except | 0:33:12 | 0:33:12 | |
with an agent calling himself Martin. Except that | 0:33:12 | 0:33:13 | |
with an agent calling himself Martin. Except that is | 0:33:13 | 0:33:13 | |
with an agent calling himself Martin. Except that is not | 0:33:13 | 0:33:13 | |
with an agent calling himself Martin. Except that is not Martin, | 0:33:13 | 0:33:14 | |
Martin. Except that is not Martin, it | 0:33:14 | 0:33:14 | |
Martin. Except that is not Martin, it is | 0:33:14 | 0:33:14 | |
Martin. Except that is not Martin, it is the | 0:33:14 | 0:33:15 | |
Martin. Except that is not Martin, it is the manager, | 0:33:15 | 0:33:17 | |
it is the manager, Mustafa Shahnawaz. | 0:33:17 | 0:33:18 | |
it is the manager, Mustafa Shahnawaz. It | 0:33:18 | 0:33:18 | |
it is the manager, Mustafa Shahnawaz. It is | 0:33:18 | 0:33:18 | |
it is the manager, Mustafa Shahnawaz. It is spacious, | 0:33:18 | 0:33:19 | |
it is the manager, Mustafa Shahnawaz. It is spacious, but | 0:33:19 | 0:33:20 | |
Shahnawaz. It is spacious, but there | 0:33:20 | 0:33:20 | |
Shahnawaz. It is spacious, but there is | 0:33:20 | 0:33:20 | |
Shahnawaz. It is spacious, but there is something | 0:33:20 | 0:33:21 | |
Shahnawaz. It is spacious, but there is something missing. | 0:33:21 | 0:33:22 | |
Shahnawaz. It is spacious, but there is something missing. Look | 0:33:22 | 0:33:22 | |
Shahnawaz. It is spacious, but there is something missing. Look at | 0:33:22 | 0:33:23 | |
there is something missing. Look at the | 0:33:23 | 0:33:23 | |
there is something missing. Look at the advertisement | 0:33:23 | 0:33:23 | |
there is something missing. Look at the advertisement again. | 0:33:23 | 0:33:28 | |
there is something missing. Look at the advertisement again. Yes, | 0:33:28 | 0:33:29 | |
there is something missing. Look at the advertisement again. Yes, it | 0:33:29 | 0:33:29 | |
the advertisement again. Yes, it does. | 0:33:29 | 0:33:30 | |
the advertisement again. Yes, it does. There | 0:33:30 | 0:33:30 | |
the advertisement again. Yes, it does. There is | 0:33:30 | 0:33:30 | |
the advertisement again. Yes, it does. There is no | 0:33:30 | 0:33:31 | |
the advertisement again. Yes, it does. There is no sign | 0:33:31 | 0:33:32 | |
the advertisement again. Yes, it does. There is no sign of | 0:33:32 | 0:33:32 | |
the advertisement again. Yes, it does. There is no sign of the | 0:33:32 | 0:33:32 | |
does. There is no sign of the bathroom. | 0:33:32 | 0:33:33 | |
does. There is no sign of the bathroom. Where | 0:33:33 | 0:33:33 | |
does. There is no sign of the bathroom. Where are | 0:33:33 | 0:33:33 | |
does. There is no sign of the bathroom. Where are we | 0:33:33 | 0:33:34 | |
does. There is no sign of the bathroom. Where are we again? | 0:33:34 | 0:33:42 | |
does. There is no sign of the bathroom. Where are we again? This | 0:33:42 | 0:33:42 | |
bathroom. Where are we again? This flat | 0:33:42 | 0:33:42 | |
bathroom. Where are we again? This flat is | 0:33:42 | 0:33:43 | |
bathroom. Where are we again? This flat is one | 0:33:43 | 0:33:43 | |
bathroom. Where are we again? This flat is one mile | 0:33:43 | 0:33:43 | |
bathroom. Where are we again? This flat is one mile away | 0:33:43 | 0:33:44 | |
bathroom. Where are we again? This flat is one mile away from | 0:33:44 | 0:33:44 | |
bathroom. Where are we again? This flat is one mile away from where | 0:33:44 | 0:33:44 | |
bathroom. Where are we again? This flat is one mile away from where it | 0:33:44 | 0:33:45 | |
flat is one mile away from where it should | 0:33:45 | 0:33:45 | |
flat is one mile away from where it should be. | 0:33:45 | 0:33:45 | |
flat is one mile away from where it should be. It | 0:33:45 | 0:33:47 | |
flat is one mile away from where it should be. It is | 0:33:47 | 0:33:47 | |
flat is one mile away from where it should be. It is not | 0:33:47 | 0:33:47 | |
flat is one mile away from where it should be. It is not one | 0:33:47 | 0:33:47 | |
flat is one mile away from where it should be. It is not one of | 0:33:47 | 0:33:47 | |
flat is one mile away from where it should be. It is not one of the | 0:33:47 | 0:33:48 | |
should be. It is not one of the four | 0:33:48 | 0:33:48 | |
should be. It is not one of the four properties | 0:33:48 | 0:33:48 | |
should be. It is not one of the four properties we | 0:33:48 | 0:33:48 | |
should be. It is not one of the four properties we asked | 0:33:48 | 0:33:49 | |
should be. It is not one of the four properties we asked him | 0:33:49 | 0:33:49 | |
should be. It is not one of the four properties we asked him to | 0:33:49 | 0:33:49 | |
four properties we asked him to show | 0:33:49 | 0:33:49 | |
four properties we asked him to show us. | 0:33:49 | 0:33:51 | |
four properties we asked him to show us. Only | 0:33:51 | 0:33:51 | |
four properties we asked him to show us. Only one | 0:33:51 | 0:33:51 | |
four properties we asked him to show us. Only one that | 0:33:51 | 0:33:52 | |
four properties we asked him to show us. Only one that we | 0:33:52 | 0:33:52 | |
four properties we asked him to show us. Only one that we wanted | 0:33:52 | 0:33:53 | |
four properties we asked him to show us. Only one that we wanted to | 0:33:53 | 0:33:53 | |
show us. Only one that we wanted to see | 0:33:53 | 0:33:53 | |
show us. Only one that we wanted to see was | 0:33:53 | 0:33:54 | |
show us. Only one that we wanted to see was available | 0:33:54 | 0:33:54 | |
show us. Only one that we wanted to see was available for | 0:33:54 | 0:33:54 | |
show us. Only one that we wanted to see was available for rent. | 0:33:54 | 0:33:54 | |
show us. Only one that we wanted to see was available for rent. In | 0:33:54 | 0:33:55 | |
see was available for rent. In order | 0:33:55 | 0:33:56 | |
see was available for rent. In order to | 0:33:56 | 0:33:56 | |
see was available for rent. In order to see | 0:33:56 | 0:33:56 | |
see was available for rent. In order to see it, | 0:33:56 | 0:33:56 | |
see was available for rent. In order to see it, we | 0:33:56 | 0:33:57 | |
see was available for rent. In order to see it, we need | 0:33:57 | 0:33:57 | |
see was available for rent. In order to see it, we need to | 0:33:57 | 0:33:57 | |
see was available for rent. In order to see it, we need to come | 0:33:57 | 0:33:58 | |
order to see it, we need to come back | 0:33:58 | 0:33:58 | |
order to see it, we need to come back the | 0:33:58 | 0:33:58 | |
order to see it, we need to come back the next | 0:33:58 | 0:33:58 | |
order to see it, we need to come back the next day. | 0:33:58 | 0:34:04 | |
order to see it, we need to come back the next day. When | 0:34:04 | 0:34:05 | |
order to see it, we need to come back the next day. When they | 0:34:05 | 0:34:06 | |
order to see it, we need to come back the next day. When they get | 0:34:06 | 0:34:06 | |
back the next day. When they get back | 0:34:06 | 0:34:06 | |
back the next day. When they get back outside | 0:34:06 | 0:34:06 | |
back the next day. When they get back outside there | 0:34:06 | 0:34:07 | |
back the next day. When they get back outside there is | 0:34:07 | 0:34:07 | |
back the next day. When they get back outside there is a | 0:34:07 | 0:34:07 | |
back the next day. When they get back outside there is a problem | 0:34:07 | 0:34:08 | |
back outside there is a problem over | 0:34:08 | 0:34:08 | |
back outside there is a problem over a | 0:34:08 | 0:34:08 | |
back outside there is a problem over a parking | 0:34:08 | 0:34:08 | |
back outside there is a problem over a parking ticket, | 0:34:08 | 0:34:09 | |
back outside there is a problem over a parking ticket, but | 0:34:09 | 0:34:10 | |
back outside there is a problem over a parking ticket, but that | 0:34:10 | 0:34:10 | |
over a parking ticket, but that does | 0:34:10 | 0:34:10 | |
over a parking ticket, but that does not | 0:34:10 | 0:34:10 | |
over a parking ticket, but that does not worry | 0:34:10 | 0:34:11 | |
over a parking ticket, but that does not worry Mustafa | 0:34:11 | 0:34:11 | |
over a parking ticket, but that does not worry Mustafa Shahnawaz. | 0:34:11 | 0:34:16 | |
does not worry Mustafa Shahnawaz. This | 0:34:16 | 0:34:17 | |
does not worry Mustafa Shahnawaz. This does | 0:34:17 | 0:34:17 | |
does not worry Mustafa Shahnawaz. This does not | 0:34:17 | 0:34:17 | |
does not worry Mustafa Shahnawaz. This does not feel | 0:34:17 | 0:34:17 | |
does not worry Mustafa Shahnawaz. This does not feel right, | 0:34:17 | 0:34:19 | |
does not worry Mustafa Shahnawaz. This does not feel right, but | 0:34:19 | 0:34:19 | |
does not worry Mustafa Shahnawaz. This does not feel right, but this | 0:34:19 | 0:34:19 | |
This does not feel right, but this has | 0:34:19 | 0:34:20 | |
This does not feel right, but this has to | 0:34:20 | 0:34:20 | |
This does not feel right, but this has to be | 0:34:20 | 0:34:20 | |
This does not feel right, but this has to be done. | 0:34:20 | 0:34:20 | |
This does not feel right, but this has to be done. London | 0:34:20 | 0:34:20 | |
This does not feel right, but this has to be done. London boroughs, | 0:34:20 | 0:34:22 | |
has to be done. London boroughs, Mustafa | 0:34:22 | 0:34:23 | |
has to be done. London boroughs, Mustafa Shahnawaz | 0:34:23 | 0:34:23 | |
has to be done. London boroughs, Mustafa Shahnawaz said | 0:34:23 | 0:34:24 | |
has to be done. London boroughs, Mustafa Shahnawaz said he | 0:34:24 | 0:34:24 | |
has to be done. London boroughs, Mustafa Shahnawaz said he does | 0:34:24 | 0:34:24 | |
has to be done. London boroughs, Mustafa Shahnawaz said he does not | 0:34:24 | 0:34:24 | |
Mustafa Shahnawaz said he does not pay | 0:34:24 | 0:34:24 | |
Mustafa Shahnawaz said he does not pay parking | 0:34:24 | 0:34:25 | |
Mustafa Shahnawaz said he does not pay parking tickets. | 0:34:25 | 0:34:26 | |
Mustafa Shahnawaz said he does not pay parking tickets. Check | 0:34:26 | 0:34:27 | |
Mustafa Shahnawaz said he does not pay parking tickets. Check your | 0:34:27 | 0:34:27 | |
pay parking tickets. Check your records! | 0:34:27 | 0:34:28 | |
pay parking tickets. Check your records! Sarah | 0:34:28 | 0:34:28 | |
pay parking tickets. Check your records! Sarah said | 0:34:28 | 0:34:28 | |
pay parking tickets. Check your records! Sarah said she | 0:34:28 | 0:34:29 | |
pay parking tickets. Check your records! Sarah said she liked | 0:34:29 | 0:34:29 | |
pay parking tickets. Check your records! Sarah said she liked the | 0:34:29 | 0:34:30 | |
records! Sarah said she liked the flat | 0:34:30 | 0:34:30 | |
records! Sarah said she liked the flat and | 0:34:30 | 0:34:30 | |
records! Sarah said she liked the flat and she | 0:34:30 | 0:34:30 | |
records! Sarah said she liked the flat and she is | 0:34:30 | 0:34:31 | |
records! Sarah said she liked the flat and she is told | 0:34:31 | 0:34:31 | |
records! Sarah said she liked the flat and she is told she | 0:34:31 | 0:34:31 | |
records! Sarah said she liked the flat and she is told she could | 0:34:31 | 0:34:32 | |
records! Sarah said she liked the secure it | 0:34:32 | 0:34:32 | |
records! Sarah said she liked the secure it if | 0:34:32 | 0:34:32 | |
records! Sarah said she liked the secure it if she | 0:34:32 | 0:34:33 | |
records! Sarah said she liked the secure it if she paid | 0:34:33 | 0:34:33 | |
records! Sarah said she liked the secure it if she paid a | 0:34:33 | 0:34:33 | |
records! Sarah said she liked the secure it if she paid a holding | 0:34:33 | 0:34:35 | |
secure it if she paid a holding deposit | 0:34:35 | 0:34:35 | |
secure it if she paid a holding deposit of | 0:34:35 | 0:34:35 | |
secure it if she paid a holding deposit of £700. | 0:34:35 | 0:34:36 | |
secure it if she paid a holding deposit of £700. We | 0:34:36 | 0:34:36 | |
secure it if she paid a holding deposit of £700. We have | 0:34:36 | 0:34:36 | |
secure it if she paid a holding deposit of £700. We have a | 0:34:36 | 0:34:37 | |
secure it if she paid a holding deposit of £700. We have a plan | 0:34:37 | 0:34:37 | |
secure it if she paid a holding deposit of £700. We have a plan to | 0:34:37 | 0:34:37 | |
deposit of £700. We have a plan to put | 0:34:37 | 0:34:38 | |
deposit of £700. We have a plan to put the promise | 0:34:38 | 0:34:38 | |
deposit of £700. We have a plan to put the promise to | 0:34:38 | 0:34:38 | |
deposit of £700. We have a plan to put the promise to the | 0:34:38 | 0:34:38 | |
deposit of £700. We have a plan to put the promise to the test. | 0:34:38 | 0:34:40 | |
deposit of £700. We have a plan to put the promise to the test. It | 0:34:40 | 0:34:40 | |
deposit of £700. We have a plan to put the promise to the test. It is | 0:34:40 | 0:34:41 | |
put the promise to the test. It is Friday | 0:34:41 | 0:34:42 | |
put the promise to the test. It is Friday afternoon | 0:34:42 | 0:34:42 | |
put the promise to the test. It is Friday afternoon at | 0:34:42 | 0:34:43 | |
put the promise to the test. It is Friday afternoon at the | 0:34:43 | 0:34:43 | |
put the promise to the test. It is Friday afternoon at the office. | 0:34:43 | 0:34:43 | |
Friday afternoon at the office. Sarah | 0:34:43 | 0:34:43 | |
Friday afternoon at the office. Sarah said | 0:34:43 | 0:34:44 | |
Friday afternoon at the office. Sarah said she | 0:34:44 | 0:34:44 | |
Friday afternoon at the office. Sarah said she could | 0:34:44 | 0:34:44 | |
Friday afternoon at the office. Sarah said she could not | 0:34:44 | 0:34:44 | |
Friday afternoon at the office. Sarah said she could not pay | 0:34:44 | 0:34:45 | |
Friday afternoon at the office. Sarah said she could not pay the | 0:34:45 | 0:34:45 | |
Sarah said she could not pay the money | 0:34:45 | 0:34:45 | |
Sarah said she could not pay the money up | 0:34:45 | 0:34:46 | |
Sarah said she could not pay the money up front and | 0:34:46 | 0:34:46 | |
Sarah said she could not pay the money up front and asks | 0:34:46 | 0:34:46 | |
Sarah said she could not pay the money up front and asks if | 0:34:46 | 0:34:47 | |
Sarah said she could not pay the money up front and asks if she | 0:34:47 | 0:34:47 | |
Sarah said she could not pay the money up front and asks if she can | 0:34:47 | 0:34:48 | |
money up front and asks if she can put | 0:34:48 | 0:34:48 | |
money up front and asks if she can put down | 0:34:48 | 0:34:48 | |
money up front and asks if she can put down 300 | 0:34:48 | 0:34:49 | |
money up front and asks if she can put down 300 to | 0:34:49 | 0:34:49 | |
money up front and asks if she can put down 300 to hold | 0:34:49 | 0:34:49 | |
money up front and asks if she can put down 300 to hold the | 0:34:49 | 0:34:49 | |
money up front and asks if she can put down 300 to hold the flat | 0:34:49 | 0:34:49 | |
money up front and asks if she can put down 300 to hold the flat while | 0:34:49 | 0:34:50 | |
put down 300 to hold the flat while she | 0:34:50 | 0:34:50 | |
put down 300 to hold the flat while she raises | 0:34:50 | 0:34:50 | |
put down 300 to hold the flat while she raises the | 0:34:50 | 0:34:50 | |
put down 300 to hold the flat while she raises the rest | 0:34:50 | 0:34:51 | |
put down 300 to hold the flat while she raises the rest of | 0:34:51 | 0:34:51 | |
put down 300 to hold the flat while she raises the rest of the | 0:34:51 | 0:34:51 | |
put down 300 to hold the flat while she raises the rest of the cash. | 0:34:51 | 0:34:53 | |
she raises the rest of the cash. Mustafa | 0:34:53 | 0:34:53 | |
she raises the rest of the cash. Mustafa Shahnawaz | 0:34:53 | 0:34:54 | |
she raises the rest of the cash. Mustafa Shahnawaz and | 0:34:54 | 0:34:54 | |
she raises the rest of the cash. Mustafa Shahnawaz and his | 0:34:54 | 0:34:55 | |
she raises the rest of the cash. Mustafa Shahnawaz and his sidekick | 0:34:55 | 0:34:55 | |
Mustafa Shahnawaz and his sidekick agree, | 0:34:55 | 0:34:56 | |
Mustafa Shahnawaz and his sidekick agree, ensuring | 0:34:56 | 0:34:56 | |
Mustafa Shahnawaz and his sidekick agree, ensuring her | 0:34:56 | 0:34:56 | |
Mustafa Shahnawaz and his sidekick agree, ensuring her they | 0:34:56 | 0:34:57 | |
Mustafa Shahnawaz and his sidekick agree, ensuring her they will | 0:34:57 | 0:34:57 | |
Mustafa Shahnawaz and his sidekick agree, ensuring her they will not | 0:34:57 | 0:34:57 | |
agree, ensuring her they will not show | 0:34:57 | 0:34:57 | |
agree, ensuring her they will not show the | 0:34:57 | 0:34:58 | |
agree, ensuring her they will not show the property | 0:34:58 | 0:34:58 | |
agree, ensuring her they will not show the property to | 0:34:58 | 0:34:58 | |
agree, ensuring her they will not show the property to anyone | 0:34:58 | 0:34:59 | |
agree, ensuring her they will not show the property to anyone else. | 0:34:59 | 0:35:11 | |
show the property to anyone else. Watching | 0:35:11 | 0:35:11 | |
show the property to anyone else. Watching this | 0:35:11 | 0:35:12 | |
show the property to anyone else. Watching this is | 0:35:12 | 0:35:12 | |
show the property to anyone else. Watching this is the | 0:35:12 | 0:35:12 | |
show the property to anyone else. Watching this is the property | 0:35:12 | 0:35:12 | |
Watching this is the property expert | 0:35:12 | 0:35:12 | |
Watching this is the property expert Henry. | 0:35:12 | 0:35:14 | |
Watching this is the property expert Henry. Excellent. | 0:35:14 | 0:35:16 | |
Watching this is the property expert Henry. Excellent. This | 0:35:16 | 0:35:16 | |
Watching this is the property expert Henry. Excellent. This is | 0:35:16 | 0:35:16 | |
expert Henry. Excellent. This is good. | 0:35:16 | 0:35:17 | |
expert Henry. Excellent. This is good. The | 0:35:17 | 0:35:17 | |
expert Henry. Excellent. This is good. The landlord | 0:35:17 | 0:35:18 | |
expert Henry. Excellent. This is good. The landlord can | 0:35:18 | 0:35:18 | |
expert Henry. Excellent. This is good. The landlord can be | 0:35:18 | 0:35:18 | |
expert Henry. Excellent. This is good. The landlord can be confident | 0:35:18 | 0:35:19 | |
good. The landlord can be confident he | 0:35:19 | 0:35:19 | |
good. The landlord can be confident he has | 0:35:19 | 0:35:19 | |
good. The landlord can be confident he has a | 0:35:19 | 0:35:20 | |
good. The landlord can be confident he has a tenant | 0:35:20 | 0:35:20 | |
good. The landlord can be confident he has a tenant and | 0:35:20 | 0:35:21 | |
good. The landlord can be confident he has a tenant and the | 0:35:21 | 0:35:21 | |
good. The landlord can be confident he has a tenant and the tenant | 0:35:21 | 0:35:21 | |
good. The landlord can be confident he has a tenant and the tenant can | 0:35:21 | 0:35:21 | |
he has a tenant and the tenant can be | 0:35:21 | 0:35:22 | |
he has a tenant and the tenant can be confident | 0:35:22 | 0:35:22 | |
he has a tenant and the tenant can be confident they | 0:35:22 | 0:35:22 | |
he has a tenant and the tenant can be confident they have | 0:35:22 | 0:35:22 | |
he has a tenant and the tenant can be confident they have a | 0:35:22 | 0:35:23 | |
he has a tenant and the tenant can be confident they have a flat | 0:35:23 | 0:35:23 | |
he has a tenant and the tenant can be confident they have a flat to | 0:35:23 | 0:35:23 | |
be confident they have a flat to move | 0:35:23 | 0:35:24 | |
be confident they have a flat to move into. | 0:35:24 | 0:35:26 | |
be confident they have a flat to move into. It | 0:35:26 | 0:35:27 | |
be confident they have a flat to move into. It would | 0:35:27 | 0:35:27 | |
be confident they have a flat to move into. It would be | 0:35:27 | 0:35:27 | |
be confident they have a flat to move into. It would be good | 0:35:27 | 0:35:27 | |
be confident they have a flat to move into. It would be good news | 0:35:27 | 0:35:28 | |
be confident they have a flat to move into. It would be good news if | 0:35:28 | 0:35:28 | |
move into. It would be good news if this | 0:35:28 | 0:35:28 | |
move into. It would be good news if this was | 0:35:28 | 0:35:28 | |
move into. It would be good news if this was not | 0:35:28 | 0:35:29 | |
move into. It would be good news if this was not Friday | 0:35:29 | 0:35:29 | |
move into. It would be good news if this was not Friday and | 0:35:29 | 0:35:29 | |
move into. It would be good news if this was not Friday and we | 0:35:29 | 0:35:30 | |
move into. It would be good news if this was not Friday and we are | 0:35:30 | 0:35:30 | |
this was not Friday and we are about | 0:35:30 | 0:35:30 | |
this was not Friday and we are about to | 0:35:30 | 0:35:30 | |
this was not Friday and we are about to watch | 0:35:30 | 0:35:31 | |
this was not Friday and we are about to watch what | 0:35:31 | 0:35:31 | |
this was not Friday and we are about to watch what happens | 0:35:31 | 0:35:31 | |
this was not Friday and we are about to watch what happens on | 0:35:31 | 0:35:32 | |
about to watch what happens on Monday. | 0:35:32 | 0:35:33 | |
about to watch what happens on Monday. Because | 0:35:33 | 0:35:33 | |
about to watch what happens on Monday. Because Mustafa | 0:35:33 | 0:35:34 | |
about to watch what happens on Monday. Because Mustafa Shahnawaz | 0:35:34 | 0:35:34 | |
Monday. Because Mustafa Shahnawaz must | 0:35:34 | 0:35:34 | |
Monday. Because Mustafa Shahnawaz must have | 0:35:34 | 0:35:35 | |
Monday. Because Mustafa Shahnawaz must have had | 0:35:35 | 0:35:35 | |
Monday. Because Mustafa Shahnawaz must have had a | 0:35:35 | 0:35:35 | |
Monday. Because Mustafa Shahnawaz must have had a knock | 0:35:35 | 0:35:36 | |
Monday. Because Mustafa Shahnawaz must have had a knock on | 0:35:36 | 0:35:36 | |
Monday. Because Mustafa Shahnawaz must have had a knock on my | 0:35:36 | 0:35:36 | |
Monday. Because Mustafa Shahnawaz must have had a knock on my head. | 0:35:36 | 0:35:36 | |
must have had a knock on my head. The | 0:35:36 | 0:35:37 | |
must have had a knock on my head. The very | 0:35:37 | 0:35:37 | |
must have had a knock on my head. The very next | 0:35:37 | 0:35:37 | |
must have had a knock on my head. The very next day, | 0:35:37 | 0:35:37 | |
must have had a knock on my head. The very next day, he | 0:35:37 | 0:35:39 | |
must have had a knock on my head. The very next day, he shows | 0:35:39 | 0:35:39 | |
must have had a knock on my head. The very next day, he shows another | 0:35:39 | 0:35:39 | |
The very next day, he shows another member | 0:35:39 | 0:35:39 | |
The very next day, he shows another member of | 0:35:39 | 0:35:39 | |
The very next day, he shows another member of the | 0:35:39 | 0:35:40 | |
The very next day, he shows another member of the team | 0:35:40 | 0:35:40 | |
The very next day, he shows another member of the team the | 0:35:40 | 0:35:40 | |
The very next day, he shows another member of the team the very | 0:35:40 | 0:35:41 | |
The very next day, he shows another member of the team the very same | 0:35:41 | 0:35:41 | |
member of the team the very same flat. | 0:35:41 | 0:35:42 | |
member of the team the very same flat. Exactly | 0:35:42 | 0:35:43 | |
member of the team the very same flat. Exactly what | 0:35:43 | 0:35:43 | |
member of the team the very same flat. Exactly what he | 0:35:43 | 0:35:43 | |
member of the team the very same flat. Exactly what he promised | 0:35:43 | 0:35:43 | |
flat. Exactly what he promised Sarah | 0:35:43 | 0:35:44 | |
flat. Exactly what he promised Sarah he | 0:35:44 | 0:35:44 | |
flat. Exactly what he promised Sarah he would | 0:35:44 | 0:35:44 | |
flat. Exactly what he promised Sarah he would not | 0:35:44 | 0:35:44 | |
flat. Exactly what he promised Sarah he would not do. | 0:35:44 | 0:35:53 | |
flat. Exactly what he promised Sarah he would not do. Sam | 0:35:53 | 0:35:54 | |
flat. Exactly what he promised Sarah he would not do. Sam likes | 0:35:54 | 0:35:54 | |
flat. Exactly what he promised Sarah he would not do. Sam likes it | 0:35:54 | 0:35:54 | |
Sarah he would not do. Sam likes it and | 0:35:54 | 0:35:54 | |
Sarah he would not do. Sam likes it and takes | 0:35:54 | 0:35:55 | |
Sarah he would not do. Sam likes it and takes it. | 0:35:55 | 0:36:00 | |
Sarah he would not do. Sam likes it and takes it. Of | 0:36:00 | 0:36:00 | |
Sarah he would not do. Sam likes it and takes it. Of course | 0:36:00 | 0:36:01 | |
Sarah he would not do. Sam likes it and takes it. Of course you | 0:36:01 | 0:36:01 | |
Sarah he would not do. Sam likes it and takes it. Of course you can | 0:36:01 | 0:36:01 | |
Sarah he would not do. Sam likes it and takes it. Of course you can put | 0:36:01 | 0:36:01 | |
and takes it. Of course you can put a | 0:36:01 | 0:36:02 | |
and takes it. Of course you can put a deposit | 0:36:02 | 0:36:02 | |
and takes it. Of course you can put a deposit down, | 0:36:02 | 0:36:03 | |
and takes it. Of course you can put a deposit down, Adam | 0:36:03 | 0:36:03 | |
and takes it. Of course you can put a deposit down, Adam cannot | 0:36:03 | 0:36:03 | |
and takes it. Of course you can put a deposit down, Adam cannot wait | 0:36:03 | 0:36:04 | |
and takes it. Of course you can put a deposit down, Adam cannot wait to | 0:36:04 | 0:36:05 | |
a deposit down, Adam cannot wait to take | 0:36:05 | 0:36:05 | |
a deposit down, Adam cannot wait to take there | 0:36:05 | 0:36:05 | |
a deposit down, Adam cannot wait to take there £700. | 0:36:05 | 0:36:06 | |
a deposit down, Adam cannot wait to take there £700. Remember | 0:36:06 | 0:36:06 | |
a deposit down, Adam cannot wait to take there £700. Remember Sarah, | 0:36:06 | 0:36:07 | |
take there £700. Remember Sarah, the | 0:36:07 | 0:36:07 | |
take there £700. Remember Sarah, the next | 0:36:07 | 0:36:08 | |
take there £700. Remember Sarah, the next day, | 0:36:08 | 0:36:08 | |
take there £700. Remember Sarah, the next day, she | 0:36:08 | 0:36:09 | |
take there £700. Remember Sarah, the next day, she transfers | 0:36:09 | 0:36:09 | |
take there £700. Remember Sarah, the next day, she transfers the | 0:36:09 | 0:36:11 | |
the next day, she transfers the remaining | 0:36:11 | 0:36:11 | |
the next day, she transfers the remaining £400 | 0:36:11 | 0:36:11 | |
the next day, she transfers the remaining £400 of | 0:36:11 | 0:36:12 | |
the next day, she transfers the remaining £400 of her | 0:36:12 | 0:36:12 | |
the next day, she transfers the remaining £400 of her deposit. | 0:36:12 | 0:36:14 | |
the next day, she transfers the remaining £400 of her deposit. She | 0:36:14 | 0:36:14 | |
remaining £400 of her deposit. She sends | 0:36:14 | 0:36:15 | |
remaining £400 of her deposit. She sends a | 0:36:15 | 0:36:15 | |
remaining £400 of her deposit. She sends a text | 0:36:15 | 0:36:15 | |
remaining £400 of her deposit. She sends a text message | 0:36:15 | 0:36:15 | |
remaining £400 of her deposit. She sends a text message to | 0:36:15 | 0:36:15 | |
remaining £400 of her deposit. She sends a text message to let | 0:36:15 | 0:36:16 | |
remaining £400 of her deposit. She sends a text message to let them | 0:36:16 | 0:36:16 | |
sends a text message to let them know | 0:36:16 | 0:36:16 | |
sends a text message to let them know and | 0:36:16 | 0:36:17 | |
sends a text message to let them know and house | 0:36:17 | 0:36:17 | |
sends a text message to let them know and house a | 0:36:17 | 0:36:17 | |
sends a text message to let them know and house a confirmation | 0:36:17 | 0:36:17 | |
sends a text message to let them know and house a confirmation of | 0:36:17 | 0:36:18 | |
know and house a confirmation of receipt. | 0:36:18 | 0:36:19 | |
know and house a confirmation of receipt. They | 0:36:19 | 0:36:20 | |
know and house a confirmation of receipt. They lied | 0:36:20 | 0:36:20 | |
know and house a confirmation of receipt. They lied about | 0:36:20 | 0:36:21 | |
know and house a confirmation of receipt. They lied about what | 0:36:21 | 0:36:21 | |
know and house a confirmation of receipt. They lied about what they | 0:36:21 | 0:36:21 | |
receipt. They lied about what they promised. | 0:36:21 | 0:36:22 | |
receipt. They lied about what they promised. They | 0:36:22 | 0:36:23 | |
receipt. They lied about what they promised. They said | 0:36:23 | 0:36:23 | |
receipt. They lied about what they promised. They said in | 0:36:23 | 0:36:23 | |
receipt. They lied about what they promised. They said in return | 0:36:23 | 0:36:23 | |
receipt. They lied about what they promised. They said in return for | 0:36:23 | 0:36:24 | |
promised. They said in return for the | 0:36:24 | 0:36:24 | |
promised. They said in return for the holding | 0:36:24 | 0:36:25 | |
promised. They said in return for the holding deposits | 0:36:25 | 0:36:25 | |
promised. They said in return for the holding deposits they | 0:36:25 | 0:36:25 | |
promised. They said in return for the holding deposits they would | 0:36:25 | 0:36:26 | |
the holding deposits they would take | 0:36:26 | 0:36:26 | |
the holding deposits they would take it off | 0:36:26 | 0:36:26 | |
the holding deposits they would take it off the | 0:36:26 | 0:36:26 | |
the holding deposits they would take it off the market | 0:36:26 | 0:36:27 | |
the holding deposits they would take it off the market and | 0:36:27 | 0:36:27 | |
the holding deposits they would take it off the market and not | 0:36:27 | 0:36:27 | |
the holding deposits they would take it off the market and not show | 0:36:27 | 0:36:27 | |
take it off the market and not show it | 0:36:27 | 0:36:27 | |
take it off the market and not show it to | 0:36:27 | 0:36:28 | |
take it off the market and not show it to anybody | 0:36:28 | 0:36:28 | |
take it off the market and not show it to anybody else. | 0:36:28 | 0:36:29 | |
take it off the market and not show it to anybody else. They | 0:36:29 | 0:36:29 | |
take it off the market and not show it to anybody else. They have | 0:36:29 | 0:36:29 | |
take it off the market and not show it to anybody else. They have shown | 0:36:29 | 0:36:29 | |
it to anybody else. They have shown it | 0:36:29 | 0:36:30 | |
it to anybody else. They have shown it to | 0:36:30 | 0:36:30 | |
it to anybody else. They have shown it to somebody | 0:36:30 | 0:36:31 | |
it to anybody else. They have shown it to somebody else | 0:36:31 | 0:36:31 | |
it to anybody else. They have shown it to somebody else and | 0:36:31 | 0:36:32 | |
it to anybody else. They have shown it to somebody else and taken | 0:36:32 | 0:36:32 | |
it to somebody else and taken another | 0:36:32 | 0:36:32 | |
it to somebody else and taken another deposit. | 0:36:32 | 0:36:34 | |
it to somebody else and taken another deposit. It | 0:36:34 | 0:36:34 | |
it to somebody else and taken another deposit. It is | 0:36:34 | 0:36:34 | |
it to somebody else and taken another deposit. It is scandalous. | 0:36:34 | 0:36:35 | |
another deposit. It is scandalous. This | 0:36:35 | 0:36:35 | |
another deposit. It is scandalous. This is | 0:36:35 | 0:36:36 | |
another deposit. It is scandalous. This is why | 0:36:36 | 0:36:36 | |
another deposit. It is scandalous. This is why the | 0:36:36 | 0:36:36 | |
another deposit. It is scandalous. This is why the industry | 0:36:36 | 0:36:36 | |
another deposit. It is scandalous. This is why the industry has | 0:36:36 | 0:36:37 | |
another deposit. It is scandalous. This is why the industry has the | 0:36:37 | 0:36:37 | |
This is why the industry has the reputation | 0:36:37 | 0:36:37 | |
This is why the industry has the reputation it | 0:36:37 | 0:36:37 | |
This is why the industry has the reputation it does. | 0:36:37 | 0:36:39 | |
This is why the industry has the reputation it does. These | 0:36:39 | 0:36:39 | |
This is why the industry has the reputation it does. These tenants, | 0:36:39 | 0:36:40 | |
reputation it does. These tenants, they | 0:36:40 | 0:36:41 | |
reputation it does. These tenants, they would | 0:36:41 | 0:36:42 | |
reputation it does. These tenants, they would be | 0:36:42 | 0:36:42 | |
reputation it does. These tenants, they would be trying | 0:36:42 | 0:36:42 | |
reputation it does. These tenants, they would be trying to | 0:36:42 | 0:36:43 | |
reputation it does. These tenants, they would be trying to plan | 0:36:43 | 0:36:43 | |
reputation it does. These tenants, they would be trying to plan their | 0:36:43 | 0:36:43 | |
they would be trying to plan their lives | 0:36:43 | 0:36:43 | |
they would be trying to plan their lives if | 0:36:43 | 0:36:43 | |
they would be trying to plan their lives if they | 0:36:43 | 0:36:44 | |
they would be trying to plan their lives if they were | 0:36:44 | 0:36:44 | |
they would be trying to plan their lives if they were real. | 0:36:44 | 0:36:44 | |
they would be trying to plan their lives if they were real. One | 0:36:44 | 0:36:46 | |
they would be trying to plan their lives if they were real. One of | 0:36:46 | 0:36:46 | |
lives if they were real. One of them | 0:36:46 | 0:36:46 | |
lives if they were real. One of them would | 0:36:46 | 0:36:46 | |
lives if they were real. One of them would be | 0:36:46 | 0:36:46 | |
lives if they were real. One of them would be disappointed, | 0:36:46 | 0:36:48 | |
lives if they were real. One of them would be disappointed, they | 0:36:48 | 0:36:48 | |
them would be disappointed, they might | 0:36:48 | 0:36:48 | |
them would be disappointed, they might have | 0:36:48 | 0:36:48 | |
them would be disappointed, they might have given | 0:36:48 | 0:36:48 | |
them would be disappointed, they might have given notice | 0:36:48 | 0:36:49 | |
them would be disappointed, they might have given notice on | 0:36:49 | 0:36:49 | |
them would be disappointed, they might have given notice on their | 0:36:49 | 0:36:49 | |
might have given notice on their existing | 0:36:49 | 0:36:49 | |
might have given notice on their existing flat. | 0:36:49 | 0:36:51 | |
might have given notice on their existing flat. They might | 0:36:51 | 0:36:51 | |
might have given notice on their existing flat. They might find | 0:36:51 | 0:36:51 | |
existing flat. They might find themselves | 0:36:51 | 0:36:52 | |
existing flat. They might find themselves homeless. | 0:36:52 | 0:36:53 | |
existing flat. They might find themselves homeless. They | 0:36:53 | 0:36:53 | |
existing flat. They might find themselves homeless. They know | 0:36:53 | 0:36:53 | |
existing flat. They might find themselves homeless. They know that. | 0:36:53 | 0:36:55 | |
themselves homeless. They know that. The | 0:36:55 | 0:36:55 | |
themselves homeless. They know that. The problem | 0:36:55 | 0:36:55 | |
themselves homeless. They know that. The problem is | 0:36:55 | 0:36:58 | |
themselves homeless. They know that. The problem is that | 0:36:58 | 0:36:58 | |
themselves homeless. They know that. The problem is that it | 0:36:58 | 0:36:58 | |
themselves homeless. They know that. The problem is that it is | 0:36:58 | 0:36:59 | |
themselves homeless. They know that. The problem is that it is -- | 0:36:59 | 0:36:59 | |
themselves homeless. They know that. The problem is that it is -- it | 0:36:59 | 0:36:59 | |
themselves homeless. They know that. The problem is that it is -- it is | 0:36:59 | 0:36:59 | |
The problem is that it is -- it is a | 0:36:59 | 0:37:00 | |
The problem is that it is -- it is a seller's | 0:37:00 | 0:37:00 | |
The problem is that it is -- it is a seller's market. | 0:37:00 | 0:37:01 | |
The problem is that it is -- it is a seller's market. People | 0:37:01 | 0:37:02 | |
The problem is that it is -- it is a seller's market. People are | 0:37:02 | 0:37:03 | |
a seller's market. People are desperate | 0:37:03 | 0:37:03 | |
a seller's market. People are desperate and | 0:37:03 | 0:37:03 | |
a seller's market. People are desperate and what | 0:37:03 | 0:37:03 | |
a seller's market. People are desperate and what Mustafa | 0:37:03 | 0:37:04 | |
desperate and what Mustafa Shahnawaz | 0:37:04 | 0:37:04 | |
desperate and what Mustafa Shahnawaz and | 0:37:04 | 0:37:04 | |
desperate and what Mustafa Shahnawaz and his | 0:37:04 | 0:37:05 | |
desperate and what Mustafa Shahnawaz and his funny | 0:37:05 | 0:37:06 | |
desperate and what Mustafa Shahnawaz and his funny friend | 0:37:06 | 0:37:06 | |
desperate and what Mustafa Shahnawaz and his funny friend are | 0:37:06 | 0:37:06 | |
Shahnawaz and his funny friend are doing | 0:37:06 | 0:37:07 | |
Shahnawaz and his funny friend are doing is | 0:37:07 | 0:37:07 | |
Shahnawaz and his funny friend are doing is exploiting | 0:37:07 | 0:37:07 | |
Shahnawaz and his funny friend are doing is exploiting the | 0:37:07 | 0:37:08 | |
Shahnawaz and his funny friend are doing is exploiting the need | 0:37:08 | 0:37:08 | |
Shahnawaz and his funny friend are doing is exploiting the need to | 0:37:08 | 0:37:08 | |
doing is exploiting the need to make | 0:37:08 | 0:37:09 | |
doing is exploiting the need to make themselves | 0:37:09 | 0:37:09 | |
doing is exploiting the need to make themselves a | 0:37:09 | 0:37:10 | |
doing is exploiting the need to make themselves a packet | 0:37:10 | 0:37:10 | |
doing is exploiting the need to make themselves a packet of | 0:37:10 | 0:37:10 | |
doing is exploiting the need to make themselves a packet of money | 0:37:10 | 0:37:10 | |
make themselves a packet of money for | 0:37:10 | 0:37:10 | |
make themselves a packet of money for nothing. | 0:37:10 | 0:37:12 | |
make themselves a packet of money for nothing. As | 0:37:12 | 0:37:13 | |
make themselves a packet of money for nothing. As the | 0:37:13 | 0:37:13 | |
make themselves a packet of money for nothing. As the song | 0:37:13 | 0:37:13 | |
make themselves a packet of money for nothing. As the song says, | 0:37:13 | 0:37:14 | |
make themselves a packet of money for nothing. As the song says, that | 0:37:14 | 0:37:14 | |
for nothing. As the song says, that is | 0:37:14 | 0:37:15 | |
for nothing. As the song says, that is not | 0:37:15 | 0:37:15 | |
for nothing. As the song says, that is not working. | 0:37:15 | 0:37:20 | |
for nothing. As the song says, that is not working. A | 0:37:20 | 0:37:20 | |
for nothing. As the song says, that is not working. A Dire | 0:37:20 | 0:37:20 | |
for nothing. As the song says, that is not working. A Dire Straits | 0:37:20 | 0:37:21 | |
is not working. A Dire Straits reference. | 0:37:21 | 0:37:22 | |
is not working. A Dire Straits reference. Nice. | 0:37:22 | 0:37:23 | |
is not working. A Dire Straits reference. Nice. Time | 0:37:23 | 0:37:23 | |
is not working. A Dire Straits reference. Nice. Time is | 0:37:23 | 0:37:24 | |
is not working. A Dire Straits reference. Nice. Time is running | 0:37:24 | 0:37:24 | |
reference. Nice. Time is running out | 0:37:24 | 0:37:24 | |
reference. Nice. Time is running out for | 0:37:24 | 0:37:24 | |
reference. Nice. Time is running out for Mustafa | 0:37:24 | 0:37:25 | |
reference. Nice. Time is running out for Mustafa Shahnawaz | 0:37:25 | 0:37:26 | |
reference. Nice. Time is running out for Mustafa Shahnawaz and | 0:37:26 | 0:37:26 | |
reference. Nice. Time is running out for Mustafa Shahnawaz and his | 0:37:26 | 0:37:26 | |
reference. Nice. Time is running brother in | 0:37:26 | 0:37:26 | |
reference. Nice. Time is running brother in arms. | 0:37:26 | 0:37:27 | |
reference. Nice. Time is running brother in arms. The | 0:37:27 | 0:37:27 | |
reference. Nice. Time is running brother in arms. The event | 0:37:27 | 0:37:27 | |
reference. Nice. Time is running brother in arms. The event is | 0:37:27 | 0:37:28 | |
reference. Nice. Time is running brother in arms. The event is due | 0:37:28 | 0:37:28 | |
brother in arms. The event is due and | 0:37:28 | 0:37:30 | |
brother in arms. The event is due and we | 0:37:30 | 0:37:30 | |
brother in arms. The event is due and we are | 0:37:30 | 0:37:30 | |
brother in arms. The event is due and we are not | 0:37:30 | 0:37:30 | |
brother in arms. The event is due and we are not keen | 0:37:30 | 0:37:30 | |
brother in arms. The event is due and we are not keen to | 0:37:30 | 0:37:31 | |
brother in arms. The event is due and we are not keen to collect | 0:37:31 | 0:37:31 | |
brother in arms. The event is due and we are not keen to collect in | 0:37:31 | 0:37:31 | |
and we are not keen to collect in ten | 0:37:31 | 0:37:31 | |
and we are not keen to collect in ten minutes. | 0:37:31 | 0:37:32 | |
and we are not keen to collect in ten minutes. Before | 0:37:32 | 0:37:32 | |
and we are not keen to collect in ten minutes. Before that, | 0:37:32 | 0:37:32 | |
and we are not keen to collect in ten minutes. Before that, cosmetics | 0:37:32 | 0:37:33 | |
ten minutes. Before that, cosmetics in | 0:37:33 | 0:37:33 | |
ten minutes. Before that, cosmetics in your | 0:37:33 | 0:37:33 | |
ten minutes. Before that, cosmetics in your bathroom. | 0:37:33 | 0:37:35 | |
ten minutes. Before that, cosmetics in your bathroom. We | 0:37:35 | 0:37:35 | |
ten minutes. Before that, cosmetics in your bathroom. We started | 0:37:35 | 0:37:36 | |
ten minutes. Before that, cosmetics in your bathroom. We started this | 0:37:36 | 0:37:37 | |
in your bathroom. We started this investigation | 0:37:37 | 0:37:37 | |
in your bathroom. We started this investigation last | 0:37:37 | 0:37:37 | |
in your bathroom. We started this investigation last series | 0:37:37 | 0:37:37 | |
in your bathroom. We started this investigation last series with | 0:37:37 | 0:37:38 | |
in your bathroom. We started this investigation last series with Piz | 0:37:38 | 0:37:38 | |
investigation last series with Piz Buin. | 0:37:38 | 0:37:39 | |
investigation last series with Piz Buin. It | 0:37:39 | 0:37:40 | |
investigation last series with Piz Buin. It promises | 0:37:40 | 0:37:41 | |
investigation last series with Piz Buin. It promises protection | 0:37:41 | 0:37:41 | |
investigation last series with Piz Buin. It promises protection from | 0:37:41 | 0:37:42 | |
Buin. It promises protection from the | 0:37:42 | 0:37:42 | |
Buin. It promises protection from the sun. | 0:37:42 | 0:37:42 | |
Buin. It promises protection from the sun. We | 0:37:42 | 0:37:43 | |
Buin. It promises protection from the sun. We reported | 0:37:43 | 0:37:43 | |
Buin. It promises protection from the sun. We reported it | 0:37:43 | 0:37:43 | |
Buin. It promises protection from the sun. We reported it can | 0:37:43 | 0:37:44 | |
Buin. It promises protection from the sun. We reported it can damage | 0:37:44 | 0:37:44 | |
the sun. We reported it can damage the | 0:37:44 | 0:37:44 | |
the sun. We reported it can damage the skin. | 0:37:44 | 0:37:48 | |
the sun. We reported it can damage the skin. It | 0:37:48 | 0:37:48 | |
the sun. We reported it can damage the skin. It was | 0:37:48 | 0:37:48 | |
the sun. We reported it can damage the skin. It was a | 0:37:48 | 0:37:49 | |
the sun. We reported it can damage the skin. It was a hot | 0:37:49 | 0:37:49 | |
the sun. We reported it can damage the skin. It was a hot day | 0:37:49 | 0:37:49 | |
the sun. We reported it can damage the skin. It was a hot day and | 0:37:49 | 0:37:49 | |
the sun. We reported it can damage the skin. It was a hot day and I | 0:37:49 | 0:37:51 | |
the skin. It was a hot day and I put | 0:37:51 | 0:37:51 | |
the skin. It was a hot day and I put the | 0:37:51 | 0:37:51 | |
the skin. It was a hot day and I put the sun | 0:37:51 | 0:37:51 | |
the skin. It was a hot day and I put the sun cream | 0:37:51 | 0:37:51 | |
the skin. It was a hot day and I put the sun cream on. | 0:37:51 | 0:37:52 | |
the skin. It was a hot day and I put the sun cream on. I | 0:37:52 | 0:37:52 | |
the skin. It was a hot day and I put the sun cream on. I went | 0:37:52 | 0:37:52 | |
the skin. It was a hot day and I put the sun cream on. I went to | 0:37:52 | 0:37:53 | |
the skin. It was a hot day and I put the sun cream on. I went to bed | 0:37:53 | 0:37:54 | |
put the sun cream on. I went to bed and | 0:37:54 | 0:37:54 | |
put the sun cream on. I went to bed and wake | 0:37:54 | 0:37:54 | |
put the sun cream on. I went to bed and wake up | 0:37:54 | 0:37:54 | |
put the sun cream on. I went to bed and wake up covered | 0:37:54 | 0:37:55 | |
put the sun cream on. I went to bed and wake up covered in | 0:37:55 | 0:37:55 | |
put the sun cream on. I went to bed and wake up covered in a | 0:37:55 | 0:37:55 | |
put the sun cream on. I went to bed and wake up covered in a rash. | 0:37:55 | 0:37:58 | |
put the sun cream on. I went to bed and wake up covered in a rash. It | 0:37:58 | 0:37:58 | |
and wake up covered in a rash. It was | 0:37:58 | 0:37:59 | |
and wake up covered in a rash. It was like | 0:37:59 | 0:37:59 | |
and wake up covered in a rash. It was like bad | 0:37:59 | 0:37:59 | |
and wake up covered in a rash. It was like bad sunburn. | 0:37:59 | 0:38:00 | |
and wake up covered in a rash. It was like bad sunburn. It | 0:38:00 | 0:38:00 | |
and wake up covered in a rash. It was like bad sunburn. It was | 0:38:00 | 0:38:00 | |
and wake up covered in a rash. It was like bad sunburn. It was hot. | 0:38:00 | 0:38:02 | |
was like bad sunburn. It was hot. It | 0:38:02 | 0:38:02 | |
was like bad sunburn. It was hot. It was | 0:38:02 | 0:38:02 | |
was like bad sunburn. It was hot. It was bright | 0:38:02 | 0:38:02 | |
was like bad sunburn. It was hot. It was bright red. | 0:38:02 | 0:38:04 | |
was like bad sunburn. It was hot. It was bright red. Tiny | 0:38:04 | 0:38:04 | |
was like bad sunburn. It was hot. It was bright red. Tiny lumps. | 0:38:04 | 0:38:05 | |
was like bad sunburn. It was hot. It was bright red. Tiny lumps. They | 0:38:05 | 0:38:05 | |
It was bright red. Tiny lumps. They were | 0:38:05 | 0:38:06 | |
It was bright red. Tiny lumps. They were filled | 0:38:06 | 0:38:06 | |
It was bright red. Tiny lumps. They were filled with | 0:38:06 | 0:38:06 | |
It was bright red. Tiny lumps. They were filled with fluid. | 0:38:06 | 0:38:07 | |
It was bright red. Tiny lumps. They were filled with fluid. Really | 0:38:07 | 0:38:08 | |
were filled with fluid. Really horrible | 0:38:08 | 0:38:08 | |
were filled with fluid. Really horrible to | 0:38:08 | 0:38:08 | |
were filled with fluid. Really horrible to look | 0:38:08 | 0:38:09 | |
were filled with fluid. Really horrible to look at. | 0:38:09 | 0:38:11 | |
were filled with fluid. Really horrible to look at. The | 0:38:11 | 0:38:12 | |
were filled with fluid. Really horrible to look at. The makers | 0:38:12 | 0:38:12 | |
were filled with fluid. Really horrible to look at. The makers of | 0:38:12 | 0:38:12 | |
horrible to look at. The makers of Piz | 0:38:12 | 0:38:12 | |
horrible to look at. The makers of Piz Buin, | 0:38:12 | 0:38:12 | |
horrible to look at. The makers of Piz Buin, Johnson | 0:38:12 | 0:38:13 | |
horrible to look at. The makers of Piz Buin, Johnson & | 0:38:13 | 0:38:13 | |
horrible to look at. The makers of Piz Buin, Johnson & Johnson, | 0:38:13 | 0:38:14 | |
horrible to look at. The makers of Piz Buin, Johnson & Johnson, said | 0:38:14 | 0:38:14 | |
Piz Buin, Johnson & Johnson, said the | 0:38:14 | 0:38:15 | |
Piz Buin, Johnson & Johnson, said the numbers | 0:38:15 | 0:38:15 | |
Piz Buin, Johnson & Johnson, said the numbers affected | 0:38:15 | 0:38:16 | |
Piz Buin, Johnson & Johnson, said the numbers affected were | 0:38:16 | 0:38:16 | |
Piz Buin, Johnson & Johnson, said the numbers affected were small. | 0:38:16 | 0:38:17 | |
the numbers affected were small. Over | 0:38:17 | 0:38:17 | |
the numbers affected were small. Over the | 0:38:17 | 0:38:17 | |
the numbers affected were small. Over the summer, | 0:38:17 | 0:38:18 | |
the numbers affected were small. Over the summer, we | 0:38:18 | 0:38:19 | |
the numbers affected were small. Over the summer, we heard | 0:38:19 | 0:38:19 | |
the numbers affected were small. Over the summer, we heard from | 0:38:19 | 0:38:20 | |
Over the summer, we heard from another | 0:38:20 | 0:38:20 | |
Over the summer, we heard from another 150 | 0:38:20 | 0:38:21 | |
Over the summer, we heard from another 150 people | 0:38:21 | 0:38:21 | |
Over the summer, we heard from another 150 people suffering | 0:38:21 | 0:38:21 | |
Over the summer, we heard from another 150 people suffering the | 0:38:21 | 0:38:22 | |
another 150 people suffering the same | 0:38:22 | 0:38:22 | |
another 150 people suffering the same reaction. | 0:38:22 | 0:38:23 | |
another 150 people suffering the same reaction. We | 0:38:23 | 0:38:23 | |
another 150 people suffering the same reaction. We can | 0:38:23 | 0:38:25 | |
another 150 people suffering the same reaction. We can reveal | 0:38:25 | 0:38:25 | |
another 150 people suffering the same reaction. We can reveal that | 0:38:25 | 0:38:25 | |
same reaction. We can reveal that dozens | 0:38:25 | 0:38:25 | |
same reaction. We can reveal that dozens of | 0:38:25 | 0:38:26 | |
same reaction. We can reveal that dozens of other | 0:38:26 | 0:38:27 | |
same reaction. We can reveal that dozens of other products | 0:38:27 | 0:38:27 | |
same reaction. We can reveal that dozens of other products contain | 0:38:27 | 0:38:28 | |
dozens of other products contain the | 0:38:28 | 0:38:28 | |
dozens of other products contain the very | 0:38:28 | 0:38:29 | |
dozens of other products contain the very same | 0:38:29 | 0:38:29 | |
dozens of other products contain the very same ingredient | 0:38:29 | 0:38:30 | |
dozens of other products contain the very same ingredient in | 0:38:30 | 0:38:30 | |
dozens of other products contain the very same ingredient in what | 0:38:30 | 0:38:31 | |
dozens of other products contain the very same ingredient in what a | 0:38:31 | 0:38:32 | |
the very same ingredient in what a dermatologist | 0:38:32 | 0:38:32 | |
the very same ingredient in what a dermatologist is | 0:38:32 | 0:38:32 | |
the very same ingredient in what a dermatologist is calling | 0:38:32 | 0:38:32 | |
the very same ingredient in what a dermatologist is calling an | 0:38:32 | 0:38:33 | |
the very same ingredient in what a dermatologist is calling an allergy | 0:38:33 | 0:38:33 | |
dermatologist is calling an allergy epidemic. | 0:38:33 | 0:38:38 | |
epidemic. We | 0:38:38 | 0:38:38 | |
epidemic. We made | 0:38:38 | 0:38:39 | |
epidemic. We made just | 0:38:39 | 0:38:39 | |
epidemic. We made just have | 0:38:39 | 0:38:41 | |
epidemic. We made just have experienced | 0:38:41 | 0:38:41 | |
epidemic. We made just have experienced one | 0:38:41 | 0:38:41 | |
We made just have experienced one of | 0:38:41 | 0:38:41 | |
We made just have experienced one of the | 0:38:41 | 0:38:42 | |
We made just have experienced one of the hotter | 0:38:42 | 0:38:42 | |
We made just have experienced one of the hotter summers | 0:38:42 | 0:38:44 | |
We made just have experienced one of the hotter summers but | 0:38:44 | 0:38:44 | |
We made just have experienced one of the hotter summers but for | 0:38:44 | 0:38:44 | |
of the hotter summers but for Sophie | 0:38:44 | 0:38:44 | |
of the hotter summers but for Sophie Holmes, | 0:38:44 | 0:38:44 | |
of the hotter summers but for Sophie Holmes, it | 0:38:44 | 0:38:46 | |
of the hotter summers but for Sophie Holmes, it brings | 0:38:46 | 0:38:46 | |
of the hotter summers but for Sophie Holmes, it brings back | 0:38:46 | 0:38:46 | |
of the hotter summers but for Sophie Holmes, it brings back bad | 0:38:46 | 0:38:47 | |
Sophie Holmes, it brings back bad memories. | 0:38:47 | 0:38:47 | |
Sophie Holmes, it brings back bad memories. She | 0:38:47 | 0:38:49 | |
Sophie Holmes, it brings back bad memories. She used | 0:38:49 | 0:38:49 | |
Sophie Holmes, it brings back bad memories. She used Piz | 0:38:49 | 0:38:50 | |
Sophie Holmes, it brings back bad memories. She used Piz Buin | 0:38:50 | 0:38:51 | |
Sophie Holmes, it brings back bad memories. She used Piz Buin during | 0:38:51 | 0:38:51 | |
memories. She used Piz Buin during her | 0:38:51 | 0:38:51 | |
memories. She used Piz Buin during her holiday. | 0:38:51 | 0:38:52 | |
memories. She used Piz Buin during her holiday. This | 0:38:52 | 0:38:52 | |
memories. She used Piz Buin during her holiday. This was | 0:38:52 | 0:38:52 | |
memories. She used Piz Buin during her holiday. This was the | 0:38:52 | 0:38:52 | |
memories. She used Piz Buin during her holiday. This was the result. | 0:38:52 | 0:38:58 | |
memories. She used Piz Buin during her holiday. This was the result. I | 0:38:58 | 0:38:58 | |
her holiday. This was the result. I drove | 0:38:58 | 0:38:58 | |
her holiday. This was the result. I drove back | 0:38:58 | 0:38:59 | |
her holiday. This was the result. I drove back from | 0:38:59 | 0:38:59 | |
her holiday. This was the result. I drove back from France | 0:38:59 | 0:39:00 | |
her holiday. This was the result. I drove back from France and | 0:39:00 | 0:39:00 | |
her holiday. This was the result. I drove back from France and it | 0:39:00 | 0:39:00 | |
her holiday. This was the result. I drove back from France and it got | 0:39:00 | 0:39:00 | |
drove back from France and it got worse. | 0:39:00 | 0:39:02 | |
drove back from France and it got worse. It | 0:39:02 | 0:39:03 | |
drove back from France and it got worse. It started | 0:39:03 | 0:39:03 | |
drove back from France and it got worse. It started swelling. | 0:39:03 | 0:39:04 | |
drove back from France and it got worse. It started swelling. I | 0:39:04 | 0:39:06 | |
worse. It started swelling. I went to | 0:39:06 | 0:39:06 | |
worse. It started swelling. I went to accident | 0:39:06 | 0:39:06 | |
worse. It started swelling. I went to accident and | 0:39:06 | 0:39:07 | |
worse. It started swelling. I went to accident and emergency | 0:39:07 | 0:39:07 | |
worse. It started swelling. I went to accident and emergency in | 0:39:07 | 0:39:07 | |
worse. It started swelling. I went to accident and emergency in London. | 0:39:07 | 0:39:08 | |
to accident and emergency in London. They | 0:39:08 | 0:39:09 | |
to accident and emergency in London. They prescribed | 0:39:09 | 0:39:09 | |
to accident and emergency in London. They prescribed me | 0:39:09 | 0:39:09 | |
to accident and emergency in London. They prescribed me with | 0:39:09 | 0:39:10 | |
to accident and emergency in London. They prescribed me with steroids, | 0:39:10 | 0:39:10 | |
They prescribed me with steroids, to | 0:39:10 | 0:39:11 | |
They prescribed me with steroids, to reduce | 0:39:11 | 0:39:11 | |
They prescribed me with steroids, to reduce the | 0:39:11 | 0:39:12 | |
They prescribed me with steroids, to reduce the swelling | 0:39:12 | 0:39:12 | |
They prescribed me with steroids, to reduce the swelling because | 0:39:12 | 0:39:12 | |
to reduce the swelling because there | 0:39:12 | 0:39:13 | |
to reduce the swelling because there was | 0:39:13 | 0:39:13 | |
to reduce the swelling because there was a | 0:39:13 | 0:39:13 | |
to reduce the swelling because there was a worry | 0:39:13 | 0:39:14 | |
to reduce the swelling because there was a worry it | 0:39:14 | 0:39:14 | |
to reduce the swelling because there was a worry it was | 0:39:14 | 0:39:15 | |
there was a worry it was restricting | 0:39:15 | 0:39:15 | |
there was a worry it was restricting my | 0:39:15 | 0:39:15 | |
there was a worry it was restricting my away. | 0:39:15 | 0:39:16 | |
there was a worry it was restricting my away. And | 0:39:16 | 0:39:16 | |
there was a worry it was restricting my away. And that | 0:39:16 | 0:39:17 | |
there was a worry it was restricting my away. And that it | 0:39:17 | 0:39:17 | |
restricting my away. And that it could | 0:39:17 | 0:39:17 | |
restricting my away. And that it could become | 0:39:17 | 0:39:17 | |
restricting my away. And that it could become fatal. | 0:39:17 | 0:39:18 | |
restricting my away. And that it could become fatal. This | 0:39:18 | 0:39:19 | |
restricting my away. And that it could become fatal. This was | 0:39:19 | 0:39:19 | |
restricting my away. And that it could become fatal. This was not | 0:39:19 | 0:39:20 | |
could become fatal. This was not the | 0:39:20 | 0:39:20 | |
could become fatal. This was not the first | 0:39:20 | 0:39:21 | |
could become fatal. This was not the first time | 0:39:21 | 0:39:21 | |
could become fatal. This was not the first time it | 0:39:21 | 0:39:21 | |
could become fatal. This was not the first time it had | 0:39:21 | 0:39:21 | |
could become fatal. This was not the first time it had happened. | 0:39:21 | 0:39:22 | |
the first time it had happened. Three | 0:39:22 | 0:39:22 | |
the first time it had happened. Three months | 0:39:22 | 0:39:23 | |
the first time it had happened. Three months earlier, | 0:39:23 | 0:39:23 | |
the first time it had happened. Three months earlier, she | 0:39:23 | 0:39:23 | |
the first time it had happened. Three months earlier, she had | 0:39:23 | 0:39:24 | |
the first time it had happened. Three months earlier, she had a | 0:39:24 | 0:39:25 | |
Three months earlier, she had a reaction | 0:39:25 | 0:39:25 | |
Three months earlier, she had a reaction to | 0:39:25 | 0:39:26 | |
Three months earlier, she had a reaction to a | 0:39:26 | 0:39:26 | |
Three months earlier, she had a reaction to a different | 0:39:26 | 0:39:26 | |
Three months earlier, she had a reaction to a different product. | 0:39:26 | 0:39:30 | |
Three months earlier, she had a reaction to a different product. It | 0:39:30 | 0:39:30 | |
reaction to a different product. It was | 0:39:30 | 0:39:30 | |
reaction to a different product. It was a | 0:39:30 | 0:39:31 | |
reaction to a different product. It was a Clarins | 0:39:31 | 0:39:31 | |
reaction to a different product. It was a Clarins moisturiser. | 0:39:31 | 0:39:32 | |
reaction to a different product. It was a Clarins moisturiser. The | 0:39:32 | 0:39:32 | |
reaction to a different product. It was a Clarins moisturiser. The it | 0:39:32 | 0:39:32 | |
was a Clarins moisturiser. The it was | 0:39:32 | 0:39:34 | |
was a Clarins moisturiser. The it was burning | 0:39:34 | 0:39:34 | |
was a Clarins moisturiser. The it was burning and | 0:39:34 | 0:39:34 | |
was a Clarins moisturiser. The it was burning and bitchy | 0:39:34 | 0:39:34 | |
was a Clarins moisturiser. The it was burning and bitchy and | 0:39:34 | 0:39:34 | |
was a Clarins moisturiser. The it was burning and bitchy and very | 0:39:34 | 0:39:36 | |
was a Clarins moisturiser. The it was burning and bitchy and very hot | 0:39:36 | 0:39:36 | |
was burning and bitchy and very hot with | 0:39:36 | 0:39:37 | |
was burning and bitchy and very hot with red | 0:39:37 | 0:39:37 | |
was burning and bitchy and very hot with red lumps | 0:39:37 | 0:39:37 | |
was burning and bitchy and very hot with red lumps over | 0:39:37 | 0:39:37 | |
was burning and bitchy and very hot with red lumps over my | 0:39:37 | 0:39:38 | |
was burning and bitchy and very hot with red lumps over my face | 0:39:38 | 0:39:42 | |
was burning and bitchy and very hot with red lumps over my face -- | 0:39:42 | 0:39:42 | |
with red lumps over my face -- itchy. | 0:39:42 | 0:39:45 | |
with red lumps over my face -- itchy. When | 0:39:45 | 0:39:46 | |
with red lumps over my face -- itchy. When I | 0:39:46 | 0:39:46 | |
with red lumps over my face -- itchy. When I thought | 0:39:46 | 0:39:46 | |
with red lumps over my face -- itchy. When I thought back | 0:39:46 | 0:39:46 | |
with red lumps over my face -- itchy. When I thought back to | 0:39:46 | 0:39:46 | |
with red lumps over my face -- itchy. When I thought back to this | 0:39:46 | 0:39:47 | |
itchy. When I thought back to this reaction, | 0:39:47 | 0:39:47 | |
itchy. When I thought back to this reaction, I | 0:39:47 | 0:39:47 | |
itchy. When I thought back to this reaction, I thought | 0:39:47 | 0:39:48 | |
itchy. When I thought back to this reaction, I thought something | 0:39:48 | 0:39:49 | |
itchy. When I thought back to this reaction, I thought something must | 0:39:49 | 0:39:50 | |
reaction, I thought something must be | 0:39:50 | 0:39:50 | |
reaction, I thought something must be linking | 0:39:50 | 0:39:50 | |
reaction, I thought something must be linking the | 0:39:50 | 0:39:50 | |
reaction, I thought something must be linking the two. | 0:39:50 | 0:39:51 | |
reaction, I thought something must be linking the two. She | 0:39:51 | 0:39:51 | |
reaction, I thought something must be linking the two. She was | 0:39:51 | 0:39:55 | |
be linking the two. She was allergic | 0:39:55 | 0:39:55 | |
be linking the two. She was allergic to | 0:39:55 | 0:39:56 | |
be linking the two. She was allergic to a | 0:39:56 | 0:39:56 | |
be linking the two. She was allergic to a chemical | 0:39:56 | 0:39:58 | |
be linking the two. She was allergic to a chemical known | 0:39:58 | 0:39:58 | |
be linking the two. She was allergic to a chemical known as | 0:39:58 | 0:39:59 | |
be linking the two. She was allergic to a chemical known as MI. | 0:39:59 | 0:40:00 | |
allergic to a chemical known as MI. I | 0:40:00 | 0:40:00 | |
allergic to a chemical known as MI. I had | 0:40:00 | 0:40:00 | |
allergic to a chemical known as MI. I had not | 0:40:00 | 0:40:01 | |
allergic to a chemical known as MI. I had not considered | 0:40:01 | 0:40:02 | |
allergic to a chemical known as MI. I had not considered ingredients | 0:40:02 | 0:40:02 | |
I had not considered ingredients that | 0:40:02 | 0:40:02 | |
I had not considered ingredients that went | 0:40:02 | 0:40:03 | |
I had not considered ingredients that went into | 0:40:03 | 0:40:03 | |
I had not considered ingredients that went into products | 0:40:03 | 0:40:03 | |
I had not considered ingredients that went into products are | 0:40:03 | 0:40:03 | |
I had not considered ingredients that went into products are used. | 0:40:03 | 0:40:04 | |
I had not considered ingredients that went into products are used. I | 0:40:04 | 0:40:04 | |
that went into products are used. I had | 0:40:04 | 0:40:04 | |
that went into products are used. I had not | 0:40:04 | 0:40:05 | |
that went into products are used. I had not heard | 0:40:05 | 0:40:06 | |
that went into products are used. I had not heard about | 0:40:06 | 0:40:06 | |
that went into products are used. I had not heard about MI. | 0:40:06 | 0:40:07 | |
that went into products are used. I had not heard about MI. We | 0:40:07 | 0:40:08 | |
that went into products are used. I had not heard about MI. We have | 0:40:08 | 0:40:08 | |
had not heard about MI. We have heard | 0:40:08 | 0:40:08 | |
had not heard about MI. We have heard of | 0:40:08 | 0:40:08 | |
had not heard about MI. We have heard of it. | 0:40:08 | 0:40:10 | |
had not heard about MI. We have heard of it. In | 0:40:10 | 0:40:10 | |
had not heard about MI. We have heard of it. In the | 0:40:10 | 0:40:11 | |
had not heard about MI. We have heard of it. In the last | 0:40:11 | 0:40:11 | |
had not heard about MI. We have heard of it. In the last report | 0:40:11 | 0:40:11 | |
had not heard about MI. We have heard of it. In the last report a | 0:40:11 | 0:40:12 | |
heard of it. In the last report a dermatologist | 0:40:12 | 0:40:12 | |
heard of it. In the last report a dermatologist identified | 0:40:12 | 0:40:12 | |
heard of it. In the last report a dermatologist identified it | 0:40:12 | 0:40:19 | |
heard of it. In the last report a dermatologist identified it -- | 0:40:19 | 0:40:19 | |
heard of it. In the last report a dermatologist identified it -- one | 0:40:19 | 0:40:19 | |
dermatologist identified it -- one of | 0:40:19 | 0:40:20 | |
dermatologist identified it -- one of two. | 0:40:20 | 0:40:20 | |
dermatologist identified it -- one of two. A | 0:40:20 | 0:40:21 | |
dermatologist identified it -- one of two. A preservative | 0:40:21 | 0:40:21 | |
dermatologist identified it -- one of two. A preservative used | 0:40:21 | 0:40:21 | |
dermatologist identified it -- one of two. A preservative used to | 0:40:21 | 0:40:23 | |
of two. A preservative used to prevent | 0:40:23 | 0:40:23 | |
of two. A preservative used to prevent products | 0:40:23 | 0:40:24 | |
of two. A preservative used to prevent products going | 0:40:24 | 0:40:24 | |
of two. A preservative used to prevent products going mouldy | 0:40:24 | 0:40:24 | |
of two. A preservative used to prevent products going mouldy we | 0:40:24 | 0:40:25 | |
prevent products going mouldy we discovered | 0:40:25 | 0:40:26 | |
prevent products going mouldy we discovered it | 0:40:26 | 0:40:26 | |
prevent products going mouldy we discovered it was | 0:40:26 | 0:40:26 | |
prevent products going mouldy we discovered it was in | 0:40:26 | 0:40:27 | |
prevent products going mouldy we discovered it was in wide | 0:40:27 | 0:40:27 | |
prevent products going mouldy we discovered it was in wide use | 0:40:27 | 0:40:27 | |
discovered it was in wide use across | 0:40:27 | 0:40:28 | |
discovered it was in wide use across the | 0:40:28 | 0:40:28 | |
discovered it was in wide use across the industry. | 0:40:28 | 0:40:29 | |
discovered it was in wide use across the industry. It | 0:40:29 | 0:40:29 | |
discovered it was in wide use across the industry. It really | 0:40:29 | 0:40:29 | |
discovered it was in wide use across the industry. It really is | 0:40:29 | 0:40:30 | |
across the industry. It really is extraordinary | 0:40:30 | 0:40:30 | |
across the industry. It really is extraordinary how | 0:40:30 | 0:40:31 | |
across the industry. It really is extraordinary how many | 0:40:31 | 0:40:31 | |
across the industry. It really is extraordinary how many products | 0:40:31 | 0:40:32 | |
extraordinary how many products contain | 0:40:32 | 0:40:32 | |
extraordinary how many products contain a | 0:40:32 | 0:40:32 | |
extraordinary how many products contain a chemical. | 0:40:32 | 0:40:34 | |
extraordinary how many products contain a chemical. I | 0:40:34 | 0:40:34 | |
extraordinary how many products contain a chemical. I looked | 0:40:34 | 0:40:35 | |
contain a chemical. I looked through | 0:40:35 | 0:40:35 | |
contain a chemical. I looked through my | 0:40:35 | 0:40:35 | |
contain a chemical. I looked through my Cabinet | 0:40:35 | 0:40:35 | |
contain a chemical. I looked through my Cabinet and | 0:40:35 | 0:40:36 | |
contain a chemical. I looked through my Cabinet and found | 0:40:36 | 0:40:36 | |
contain a chemical. I looked through my Cabinet and found 16 | 0:40:36 | 0:40:37 | |
through my Cabinet and found 16 products | 0:40:37 | 0:40:37 | |
through my Cabinet and found 16 products from | 0:40:37 | 0:40:37 | |
through my Cabinet and found 16 products from my | 0:40:37 | 0:40:38 | |
through my Cabinet and found 16 products from my shampoo | 0:40:38 | 0:40:39 | |
through my Cabinet and found 16 products from my shampoo to | 0:40:39 | 0:40:39 | |
through my Cabinet and found 16 products from my shampoo to my | 0:40:39 | 0:40:39 | |
products from my shampoo to my moisturiser. | 0:40:39 | 0:40:41 | |
products from my shampoo to my moisturiser. They | 0:40:41 | 0:40:41 | |
products from my shampoo to my moisturiser. They contain | 0:40:41 | 0:40:41 | |
products from my shampoo to my moisturiser. They contain MI. | 0:40:41 | 0:40:43 | |
products from my shampoo to my moisturiser. They contain MI. That | 0:40:43 | 0:40:43 | |
moisturiser. They contain MI. That is | 0:40:43 | 0:40:43 | |
moisturiser. They contain MI. That is before | 0:40:43 | 0:40:43 | |
moisturiser. They contain MI. That is before I | 0:40:43 | 0:40:44 | |
moisturiser. They contain MI. That is before I have | 0:40:44 | 0:40:45 | |
moisturiser. They contain MI. That is before I have started | 0:40:45 | 0:40:45 | |
moisturiser. They contain MI. That is before I have started on | 0:40:45 | 0:40:45 | |
moisturiser. They contain MI. That is before I have started on the | 0:40:45 | 0:40:45 | |
is before I have started on the make-up. | 0:40:45 | 0:40:46 | |
is before I have started on the make-up. That | 0:40:46 | 0:40:46 | |
is before I have started on the make-up. That is | 0:40:46 | 0:40:46 | |
is before I have started on the make-up. That is fine, | 0:40:46 | 0:40:48 | |
is before I have started on the make-up. That is fine, provided | 0:40:48 | 0:40:48 | |
is before I have started on the make-up. That is fine, provided you | 0:40:48 | 0:40:49 | |
make-up. That is fine, provided you do | 0:40:49 | 0:40:49 | |
make-up. That is fine, provided you do not | 0:40:49 | 0:40:50 | |
make-up. That is fine, provided you do not have | 0:40:50 | 0:40:50 | |
make-up. That is fine, provided you do not have an | 0:40:50 | 0:40:50 | |
make-up. That is fine, provided you do not have an adverse | 0:40:50 | 0:40:50 | |
make-up. That is fine, provided you do not have an adverse reaction. | 0:40:50 | 0:40:51 | |
do not have an adverse reaction. There | 0:40:51 | 0:40:51 | |
do not have an adverse reaction. There is | 0:40:51 | 0:40:51 | |
do not have an adverse reaction. There is one | 0:40:51 | 0:40:51 | |
do not have an adverse reaction. There is one problem. | 0:40:51 | 0:40:53 | |
do not have an adverse reaction. There is one problem. Many | 0:40:53 | 0:40:53 | |
do not have an adverse reaction. There is one problem. Many of | 0:40:53 | 0:40:53 | |
do not have an adverse reaction. There is one problem. Many of you | 0:40:53 | 0:40:53 | |
There is one problem. Many of you do. | 0:40:53 | 0:40:56 | |
There is one problem. Many of you do. For | 0:40:56 | 0:40:56 | |
There is one problem. Many of you do. For dermatologists | 0:40:56 | 0:40:57 | |
There is one problem. Many of you do. For dermatologists in | 0:40:57 | 0:40:57 | |
There is one problem. Many of you do. For dermatologists in the | 0:40:57 | 0:40:57 | |
There is one problem. Many of you do. For dermatologists in the UK | 0:40:57 | 0:40:57 | |
do. For dermatologists in the UK the | 0:40:57 | 0:40:57 | |
do. For dermatologists in the UK the expected | 0:40:57 | 0:40:58 | |
do. For dermatologists in the UK the expected rate | 0:40:58 | 0:40:58 | |
do. For dermatologists in the UK the expected rate of | 0:40:58 | 0:40:58 | |
do. For dermatologists in the UK the expected rate of an | 0:40:58 | 0:40:59 | |
do. For dermatologists in the UK the expected rate of an allergic | 0:40:59 | 0:41:00 | |
the expected rate of an allergic reaction | 0:41:00 | 0:41:00 | |
the expected rate of an allergic reaction from | 0:41:00 | 0:41:00 | |
the expected rate of an allergic reaction from a | 0:41:00 | 0:41:00 | |
the expected rate of an allergic reaction from a cosmetic | 0:41:00 | 0:41:01 | |
the expected rate of an allergic reaction from a cosmetic product | 0:41:01 | 0:41:01 | |
the expected rate of an allergic reaction from a cosmetic product is | 0:41:01 | 0:41:02 | |
reaction from a cosmetic product is between | 0:41:02 | 0:41:02 | |
reaction from a cosmetic product is between 1% and | 0:41:02 | 0:41:02 | |
reaction from a cosmetic product is between 1% and 2% | 0:41:02 | 0:41:03 | |
reaction from a cosmetic product is between 1% and 2% of | 0:41:03 | 0:41:03 | |
reaction from a cosmetic product is between 1% and 2% of the | 0:41:03 | 0:41:04 | |
reaction from a cosmetic product is between 1% and 2% of the people | 0:41:04 | 0:41:04 | |
between 1% and 2% of the people they | 0:41:04 | 0:41:04 | |
between 1% and 2% of the people they see. | 0:41:04 | 0:41:05 | |
between 1% and 2% of the people they see. According | 0:41:05 | 0:41:05 | |
between 1% and 2% of the people they see. According to | 0:41:05 | 0:41:07 | |
between 1% and 2% of the people they see. According to data | 0:41:07 | 0:41:07 | |
between 1% and 2% of the people they see. According to data from | 0:41:07 | 0:41:07 | |
between 1% and 2% of the people they see. According to data from a | 0:41:07 | 0:41:08 | |
they see. According to data from a clinics | 0:41:08 | 0:41:08 | |
they see. According to data from a clinics in | 0:41:08 | 0:41:08 | |
they see. According to data from a clinics in the | 0:41:08 | 0:41:08 | |
they see. According to data from a clinics in the UK, | 0:41:08 | 0:41:09 | |
they see. According to data from a clinics in the UK, the | 0:41:09 | 0:41:09 | |
they see. According to data from a clinics in the UK, the rate | 0:41:09 | 0:41:09 | |
they see. According to data from a clinics in the UK, the rate of | 0:41:09 | 0:41:10 | |
clinics in the UK, the rate of reaction | 0:41:10 | 0:41:10 | |
clinics in the UK, the rate of reaction to | 0:41:10 | 0:41:11 | |
clinics in the UK, the rate of reaction to MI is | 0:41:11 | 0:41:11 | |
clinics in the UK, the rate of reaction to MI is running | 0:41:11 | 0:41:12 | |
clinics in the UK, the rate of reaction to MI is running at | 0:41:12 | 0:41:12 | |
clinics in the UK, the rate of reaction to MI is running at more | 0:41:12 | 0:41:12 | |
reaction to MI is running at more than | 0:41:12 | 0:41:13 | |
reaction to MI is running at more than 10%. | 0:41:13 | 0:41:13 | |
reaction to MI is running at more than 10%. It | 0:41:13 | 0:41:14 | |
reaction to MI is running at more than 10%. It means | 0:41:14 | 0:41:15 | |
reaction to MI is running at more than 10%. It means for | 0:41:15 | 0:41:15 | |
reaction to MI is running at more than 10%. It means for every | 0:41:15 | 0:41:15 | |
reaction to MI is running at more than 10%. It means for every 100 | 0:41:15 | 0:41:16 | |
than 10%. It means for every 100 people | 0:41:16 | 0:41:17 | |
than 10%. It means for every 100 people tested | 0:41:17 | 0:41:17 | |
than 10%. It means for every 100 people tested with | 0:41:17 | 0:41:18 | |
than 10%. It means for every 100 people tested with MI, | 0:41:18 | 0:41:18 | |
than 10%. It means for every 100 people tested with MI, more | 0:41:18 | 0:41:19 | |
than 10%. It means for every 100 people tested with MI, more than | 0:41:19 | 0:41:19 | |
than 10%. It means for every 100 people tested with MI, more than 10 | 0:41:19 | 0:41:20 | |
people tested with MI, more than 10 suffer | 0:41:20 | 0:41:20 | |
people tested with MI, more than 10 suffer an | 0:41:20 | 0:41:20 | |
people tested with MI, more than 10 suffer an allergic | 0:41:20 | 0:41:20 | |
people tested with MI, more than 10 suffer an allergic reaction. | 0:41:20 | 0:41:22 | |
people tested with MI, more than 10 suffer an allergic reaction. It | 0:41:22 | 0:41:22 | |
people tested with MI, more than 10 suffer an allergic reaction. It is | 0:41:22 | 0:41:22 | |
suffer an allergic reaction. It is a | 0:41:22 | 0:41:23 | |
suffer an allergic reaction. It is a figure | 0:41:23 | 0:41:24 | |
suffer an allergic reaction. It is a figure that | 0:41:24 | 0:41:24 | |
suffer an allergic reaction. It is a figure that has | 0:41:24 | 0:41:25 | |
suffer an allergic reaction. It is a figure that has shocked | 0:41:25 | 0:41:25 | |
suffer an allergic reaction. It is a figure that has shocked leading | 0:41:25 | 0:41:25 | |
a figure that has shocked leading dermatologists, | 0:41:25 | 0:41:27 | |
a figure that has shocked leading dermatologists, like | 0:41:27 | 0:41:27 | |
a figure that has shocked leading dermatologists, like Dr | 0:41:27 | 0:41:27 | |
a figure that has shocked leading dermatologists, like Dr Ian | 0:41:27 | 0:41:27 | |
a figure that has shocked leading dermatologists, like Dr Ian White. | 0:41:27 | 0:41:28 | |
dermatologists, like Dr Ian White. The | 0:41:28 | 0:41:29 | |
dermatologists, like Dr Ian White. The frequency | 0:41:29 | 0:41:29 | |
dermatologists, like Dr Ian White. The frequency of | 0:41:29 | 0:41:31 | |
dermatologists, like Dr Ian White. The frequency of reactions | 0:41:31 | 0:41:31 | |
dermatologists, like Dr Ian White. The frequency of reactions is | 0:41:31 | 0:41:32 | |
The frequency of reactions is unprecedented | 0:41:32 | 0:41:32 | |
The frequency of reactions is unprecedented in | 0:41:32 | 0:41:32 | |
The frequency of reactions is unprecedented in my | 0:41:32 | 0:41:33 | |
The frequency of reactions is unprecedented in my experience. | 0:41:33 | 0:41:33 | |
The frequency of reactions is unprecedented in my experience. We | 0:41:33 | 0:41:33 | |
unprecedented in my experience. We have | 0:41:33 | 0:41:34 | |
unprecedented in my experience. We have never | 0:41:34 | 0:41:34 | |
unprecedented in my experience. We have never seen | 0:41:34 | 0:41:34 | |
unprecedented in my experience. We have never seen anything | 0:41:34 | 0:41:35 | |
unprecedented in my experience. We have never seen anything like | 0:41:35 | 0:41:35 | |
unprecedented in my experience. We have never seen anything like it. | 0:41:35 | 0:41:37 | |
have never seen anything like it. It | 0:41:37 | 0:41:38 | |
have never seen anything like it. It is | 0:41:38 | 0:41:38 | |
have never seen anything like it. It is a | 0:41:38 | 0:41:38 | |
have never seen anything like it. It is a new | 0:41:38 | 0:41:38 | |
have never seen anything like it. It is a new phenomenon. | 0:41:38 | 0:41:38 | |
have never seen anything like it. It is a new phenomenon. At | 0:41:38 | 0:41:40 | |
have never seen anything like it. It is a new phenomenon. At present | 0:41:40 | 0:41:40 | |
It is a new phenomenon. At present there | 0:41:40 | 0:41:40 | |
It is a new phenomenon. At present there is | 0:41:40 | 0:41:40 | |
It is a new phenomenon. At present there is no | 0:41:40 | 0:41:41 | |
It is a new phenomenon. At present there is no suggestion | 0:41:41 | 0:41:41 | |
It is a new phenomenon. At present there is no suggestion we | 0:41:41 | 0:41:41 | |
It is a new phenomenon. At present there is no suggestion we have | 0:41:41 | 0:41:43 | |
there is no suggestion we have reached | 0:41:43 | 0:41:43 | |
there is no suggestion we have reached the | 0:41:43 | 0:41:43 | |
there is no suggestion we have reached the top | 0:41:43 | 0:41:44 | |
there is no suggestion we have reached the top of | 0:41:44 | 0:41:44 | |
there is no suggestion we have reached the top of the | 0:41:44 | 0:41:44 | |
there is no suggestion we have reached the top of the frequency. | 0:41:44 | 0:41:46 | |
reached the top of the frequency. You | 0:41:46 | 0:41:46 | |
reached the top of the frequency. You need | 0:41:46 | 0:41:47 | |
reached the top of the frequency. You need only | 0:41:47 | 0:41:47 | |
reached the top of the frequency. You need only look | 0:41:47 | 0:41:47 | |
reached the top of the frequency. You need only look back | 0:41:47 | 0:41:48 | |
reached the top of the frequency. You need only look back to | 0:41:48 | 0:41:48 | |
reached the top of the frequency. You need only look back to the | 0:41:48 | 0:41:48 | |
reached the top of the frequency. You need only look back to the last | 0:41:48 | 0:41:49 | |
You need only look back to the last time | 0:41:49 | 0:41:49 | |
You need only look back to the last time a | 0:41:49 | 0:41:49 | |
You need only look back to the last time a cosmetic | 0:41:49 | 0:41:50 | |
You need only look back to the last time a cosmetic preservative | 0:41:50 | 0:41:50 | |
You need only look back to the last time a cosmetic preservative was | 0:41:50 | 0:41:51 | |
time a cosmetic preservative was banned. | 0:41:51 | 0:41:52 | |
time a cosmetic preservative was banned. The European | 0:41:52 | 0:41:53 | |
time a cosmetic preservative was banned. The European Commission | 0:41:53 | 0:41:54 | |
banned. The European Commission outlawed | 0:41:54 | 0:41:54 | |
banned. The European Commission outlawed the | 0:41:54 | 0:41:54 | |
banned. The European Commission outlawed the chemical | 0:41:54 | 0:41:54 | |
banned. The European Commission outlawed the chemical when | 0:41:54 | 0:41:54 | |
banned. The European Commission outlawed the chemical when it | 0:41:54 | 0:41:56 | |
outlawed the chemical when it displayed | 0:41:56 | 0:41:57 | |
outlawed the chemical when it displayed a | 0:41:57 | 0:41:57 | |
outlawed the chemical when it displayed a 4.5% | 0:41:57 | 0:41:57 | |
outlawed the chemical when it displayed a 4.5% allergy | 0:41:57 | 0:41:57 | |
outlawed the chemical when it displayed a 4.5% allergy rate. | 0:41:57 | 0:41:59 | |
outlawed the chemical when it displayed a 4.5% allergy rate. With | 0:41:59 | 0:41:59 | |
displayed a 4.5% allergy rate. With MI, | 0:41:59 | 0:42:00 | |
displayed a 4.5% allergy rate. With MI, it | 0:42:00 | 0:42:00 | |
displayed a 4.5% allergy rate. With MI, it is more | 0:42:00 | 0:42:01 | |
displayed a 4.5% allergy rate. With MI, it is more than | 0:42:01 | 0:42:01 | |
displayed a 4.5% allergy rate. With MI, it is more than double. | 0:42:01 | 0:42:03 | |
displayed a 4.5% allergy rate. With MI, it is more than double. Nobody | 0:42:03 | 0:42:04 | |
MI, it is more than double. Nobody has, | 0:42:04 | 0:42:04 | |
MI, it is more than double. Nobody has, as | 0:42:04 | 0:42:05 | |
MI, it is more than double. Nobody has, as far | 0:42:05 | 0:42:05 | |
MI, it is more than double. Nobody has, as far as | 0:42:05 | 0:42:05 | |
MI, it is more than double. Nobody has, as far as I | 0:42:05 | 0:42:05 | |
MI, it is more than double. Nobody has, as far as I am | 0:42:05 | 0:42:06 | |
MI, it is more than double. Nobody has, as far as I am aware, | 0:42:06 | 0:42:07 | |
MI, it is more than double. Nobody has, as far as I am aware, seen | 0:42:07 | 0:42:07 | |
has, as far as I am aware, seen anything | 0:42:07 | 0:42:08 | |
has, as far as I am aware, seen anything similar | 0:42:08 | 0:42:08 | |
has, as far as I am aware, seen anything similar to | 0:42:08 | 0:42:09 | |
has, as far as I am aware, seen anything similar to this | 0:42:09 | 0:42:09 | |
has, as far as I am aware, seen anything similar to this in | 0:42:09 | 0:42:10 | |
has, as far as I am aware, seen anything similar to this in Europe | 0:42:10 | 0:42:10 | |
anything similar to this in Europe or | 0:42:10 | 0:42:10 | |
anything similar to this in Europe or anywhere | 0:42:10 | 0:42:10 | |
anything similar to this in Europe or anywhere else. | 0:42:10 | 0:42:11 | |
anything similar to this in Europe or anywhere else. They | 0:42:11 | 0:42:12 | |
anything similar to this in Europe or anywhere else. They could | 0:42:12 | 0:42:12 | |
anything similar to this in Europe or anywhere else. They could be | 0:42:12 | 0:42:12 | |
or anywhere else. They could be many | 0:42:12 | 0:42:12 | |
or anywhere else. They could be many more | 0:42:12 | 0:42:13 | |
or anywhere else. They could be many more people | 0:42:13 | 0:42:13 | |
or anywhere else. They could be many more people who | 0:42:13 | 0:42:14 | |
or anywhere else. They could be many more people who do | 0:42:14 | 0:42:14 | |
or anywhere else. They could be many more people who do not | 0:42:14 | 0:42:15 | |
or anywhere else. They could be many more people who do not know | 0:42:15 | 0:42:15 | |
many more people who do not know they | 0:42:15 | 0:42:16 | |
many more people who do not know they are | 0:42:16 | 0:42:16 | |
many more people who do not know they are allergic | 0:42:16 | 0:42:16 | |
many more people who do not know they are allergic to | 0:42:16 | 0:42:16 | |
many more people who do not know they are allergic to MI, | 0:42:16 | 0:42:17 | |
many more people who do not know they are allergic to MI, like | 0:42:17 | 0:42:17 | |
many more people who do not know they are allergic to MI, like this | 0:42:17 | 0:42:18 | |
they are allergic to MI, like this woman, | 0:42:18 | 0:42:19 | |
they are allergic to MI, like this woman, who | 0:42:19 | 0:42:19 | |
they are allergic to MI, like this woman, who suffered | 0:42:19 | 0:42:20 | |
they are allergic to MI, like this woman, who suffered extreme | 0:42:20 | 0:42:21 | |
woman, who suffered extreme reactions | 0:42:21 | 0:42:21 | |
woman, who suffered extreme reactions to | 0:42:21 | 0:42:21 | |
woman, who suffered extreme reactions to Piz | 0:42:21 | 0:42:21 | |
woman, who suffered extreme reactions to Piz Buin | 0:42:21 | 0:42:22 | |
woman, who suffered extreme reactions to Piz Buin and | 0:42:22 | 0:42:22 | |
woman, who suffered extreme reactions to Piz Buin and other | 0:42:22 | 0:42:23 | |
reactions to Piz Buin and other products | 0:42:23 | 0:42:23 | |
reactions to Piz Buin and other products but | 0:42:23 | 0:42:23 | |
reactions to Piz Buin and other products but did | 0:42:23 | 0:42:23 | |
reactions to Piz Buin and other products but did not | 0:42:23 | 0:42:24 | |
reactions to Piz Buin and other products but did not understand | 0:42:24 | 0:42:25 | |
reactions to Piz Buin and other products but did not understand the | 0:42:25 | 0:42:25 | |
products but did not understand the cause. | 0:42:25 | 0:42:25 | |
products but did not understand the cause. We | 0:42:25 | 0:42:26 | |
products but did not understand the cause. We arranged | 0:42:26 | 0:42:26 | |
products but did not understand the cause. We arranged bar | 0:42:26 | 0:42:26 | |
products but did not understand the cause. We arranged bar her | 0:42:26 | 0:42:26 | |
products but did not understand the cause. We arranged bar her to | 0:42:26 | 0:42:27 | |
products but did not understand the cause. We arranged bar her to be | 0:42:27 | 0:42:27 | |
cause. We arranged bar her to be tested, | 0:42:27 | 0:42:28 | |
cause. We arranged bar her to be tested, free | 0:42:28 | 0:42:28 | |
cause. We arranged bar her to be tested, free on | 0:42:28 | 0:42:29 | |
cause. We arranged bar her to be tested, free on the | 0:42:29 | 0:42:29 | |
cause. We arranged bar her to be tested, free on the NHS, | 0:42:29 | 0:42:30 | |
cause. We arranged bar her to be tested, free on the NHS, the | 0:42:30 | 0:42:30 | |
tested, free on the NHS, the process | 0:42:30 | 0:42:31 | |
tested, free on the NHS, the process involves | 0:42:31 | 0:42:32 | |
tested, free on the NHS, the process involves having | 0:42:32 | 0:42:32 | |
tested, free on the NHS, the process involves having 34 | 0:42:32 | 0:42:33 | |
process involves having 34 substances | 0:42:33 | 0:42:33 | |
process involves having 34 substances applied | 0:42:33 | 0:42:34 | |
process involves having 34 substances applied to | 0:42:34 | 0:42:34 | |
process involves having 34 substances applied to the | 0:42:34 | 0:42:34 | |
process involves having 34 substances applied to the skin. | 0:42:34 | 0:42:36 | |
process involves having 34 After two | 0:42:36 | 0:42:36 | |
process involves having 34 After two days, | 0:42:36 | 0:42:37 | |
process involves having 34 After two days, an | 0:42:37 | 0:42:38 | |
process involves having 34 After two days, an allergic | 0:42:38 | 0:42:38 | |
After two days, an allergic reaction | 0:42:38 | 0:42:38 | |
After two days, an allergic reaction should | 0:42:38 | 0:42:39 | |
After two days, an allergic reaction should show | 0:42:39 | 0:42:39 | |
After two days, an allergic reaction should show up | 0:42:39 | 0:42:40 | |
After two days, an allergic reaction should show up as | 0:42:40 | 0:42:40 | |
After two days, an allergic reaction should show up as a | 0:42:40 | 0:42:40 | |
After two days, an allergic reaction should show up as a rash. | 0:42:40 | 0:42:42 | |
reaction should show up as a rash. I | 0:42:42 | 0:42:42 | |
reaction should show up as a rash. I joined | 0:42:42 | 0:42:42 | |
reaction should show up as a rash. I joined her | 0:42:42 | 0:42:42 | |
reaction should show up as a rash. I joined her and | 0:42:42 | 0:42:43 | |
reaction should show up as a rash. I joined her and her | 0:42:43 | 0:42:43 | |
reaction should show up as a rash. I joined her and her dermatologist | 0:42:43 | 0:42:43 | |
I joined her and her dermatologist to | 0:42:43 | 0:42:44 | |
I joined her and her dermatologist to find | 0:42:44 | 0:42:44 | |
I joined her and her dermatologist to find out | 0:42:44 | 0:42:44 | |
I joined her and her dermatologist to find out the | 0:42:44 | 0:42:44 | |
I joined her and her dermatologist to find out the results. | 0:42:44 | 0:42:46 | |
I joined her and her dermatologist to find out the results. Doctor, | 0:42:46 | 0:42:47 | |
to find out the results. Doctor, the | 0:42:47 | 0:42:47 | |
to find out the results. Doctor, the result | 0:42:47 | 0:42:47 | |
to find out the results. Doctor, the result is | 0:42:47 | 0:42:47 | |
to find out the results. Doctor, the result is in. | 0:42:47 | 0:42:49 | |
to find out the results. Doctor, the result is in. If | 0:42:49 | 0:42:49 | |
to find out the results. Doctor, the result is in. If she | 0:42:49 | 0:42:50 | |
to find out the results. Doctor, the result is in. If she allergic | 0:42:50 | 0:42:50 | |
the result is in. If she allergic to | 0:42:50 | 0:42:50 | |
the result is in. If she allergic to MI? | 0:42:50 | 0:42:52 | |
the result is in. If she allergic to MI? Shall | 0:42:52 | 0:42:52 | |
the result is in. If she allergic to MI? Shall we | 0:42:52 | 0:42:52 | |
the result is in. If she allergic to MI? Shall we have | 0:42:52 | 0:42:53 | |
the result is in. If she allergic to MI? Shall we have a | 0:42:53 | 0:42:53 | |
the result is in. If she allergic to MI? Shall we have a look. | 0:42:53 | 0:42:54 | |
the result is in. If she allergic to MI? Shall we have a look. This | 0:42:54 | 0:42:55 | |
to MI? Shall we have a look. This is | 0:42:55 | 0:42:55 | |
to MI? Shall we have a look. This is the | 0:42:55 | 0:42:56 | |
to MI? Shall we have a look. This is the template. | 0:42:56 | 0:42:57 | |
to MI? Shall we have a look. This is the template. No. | 0:42:57 | 0:42:57 | |
to MI? Shall we have a look. This is the template. No. 17 | 0:42:57 | 0:42:58 | |
to MI? Shall we have a look. This is the template. No. 17 is | 0:42:58 | 0:42:58 | |
to MI? Shall we have a look. This is the template. No. 17 is MI. | 0:42:58 | 0:42:58 | |
to MI? Shall we have a look. This is the template. No. 17 is MI. If | 0:42:58 | 0:42:59 | |
is the template. No. 17 is MI. If we | 0:42:59 | 0:42:59 | |
is the template. No. 17 is MI. If we look, | 0:42:59 | 0:43:01 | |
is the template. No. 17 is MI. If we look, we | 0:43:01 | 0:43:01 | |
is the template. No. 17 is MI. If we look, we have | 0:43:01 | 0:43:02 | |
is the template. No. 17 is MI. If we look, we have a | 0:43:02 | 0:43:02 | |
is the template. No. 17 is MI. If we look, we have a red | 0:43:02 | 0:43:02 | |
is the template. No. 17 is MI. If we look, we have a red reaction. | 0:43:02 | 0:43:04 | |
we look, we have a red reaction. How | 0:43:04 | 0:43:04 | |
we look, we have a red reaction. How does | 0:43:04 | 0:43:04 | |
we look, we have a red reaction. How does that | 0:43:04 | 0:43:04 | |
we look, we have a red reaction. How does that feel? | 0:43:04 | 0:43:10 | |
we look, we have a red reaction. How does that feel? It | 0:43:10 | 0:43:10 | |
we look, we have a red reaction. How does that feel? It is | 0:43:10 | 0:43:11 | |
we look, we have a red reaction. How does that feel? It is tingling | 0:43:11 | 0:43:11 | |
How does that feel? It is tingling and | 0:43:11 | 0:43:11 | |
How does that feel? It is tingling and burning. | 0:43:11 | 0:43:12 | |
How does that feel? It is tingling and burning. I | 0:43:12 | 0:43:14 | |
How does that feel? It is tingling and burning. I want | 0:43:14 | 0:43:14 | |
How does that feel? It is tingling and burning. I want to | 0:43:14 | 0:43:14 | |
How does that feel? It is tingling and burning. I want to take | 0:43:14 | 0:43:14 | |
How does that feel? It is tingling and burning. I want to take it | 0:43:14 | 0:43:15 | |
How does that feel? It is tingling and burning. I want to take it off. | 0:43:15 | 0:43:15 | |
and burning. I want to take it off. A | 0:43:15 | 0:43:16 | |
and burning. I want to take it off. A now | 0:43:16 | 0:43:16 | |
and burning. I want to take it off. A now she | 0:43:16 | 0:43:16 | |
and burning. I want to take it off. A now she knows | 0:43:16 | 0:43:17 | |
and burning. I want to take it off. A now she knows she | 0:43:17 | 0:43:18 | |
and burning. I want to take it off. A now she knows she is | 0:43:18 | 0:43:18 | |
and burning. I want to take it off. A now she knows she is allergic | 0:43:18 | 0:43:18 | |
and burning. I want to take it off. A now she knows she is allergic to | 0:43:18 | 0:43:18 | |
A now she knows she is allergic to MI, | 0:43:18 | 0:43:19 | |
A now she knows she is allergic to MI, at | 0:43:19 | 0:43:19 | |
A now she knows she is allergic to MI, at least | 0:43:19 | 0:43:19 | |
A now she knows she is allergic to MI, at least she can | 0:43:19 | 0:43:20 | |
A now she knows she is allergic to MI, at least she can avoid | 0:43:20 | 0:43:20 | |
A now she knows she is allergic to MI, at least she can avoid it. | 0:43:20 | 0:43:23 | |
A now she knows she is allergic to MI, at least she can avoid it. Our | 0:43:23 | 0:43:23 | |
MI, at least she can avoid it. Our I | 0:43:23 | 0:43:24 | |
MI, at least she can avoid it. Our I will | 0:43:24 | 0:43:24 | |
MI, at least she can avoid it. Our I will be | 0:43:24 | 0:43:24 | |
MI, at least she can avoid it. Our I will be able | 0:43:24 | 0:43:24 | |
MI, at least she can avoid it. Our I will be able to | 0:43:24 | 0:43:24 | |
MI, at least she can avoid it. Our I will be able to look | 0:43:24 | 0:43:25 | |
MI, at least she can avoid it. Our I will be able to look for | 0:43:25 | 0:43:25 | |
MI, at least she can avoid it. Our I will be able to look for that | 0:43:25 | 0:43:26 | |
I will be able to look for that ingredient | 0:43:26 | 0:43:27 | |
I will be able to look for that ingredient in | 0:43:27 | 0:43:27 | |
I will be able to look for that ingredient in the | 0:43:27 | 0:43:27 | |
I will be able to look for that ingredient in the products | 0:43:27 | 0:43:27 | |
I will be able to look for that ingredient in the products I | 0:43:27 | 0:43:27 | |
I will be able to look for that ingredient in the products I buy. | 0:43:27 | 0:43:28 | |
ingredient in the products I buy. She | 0:43:28 | 0:43:28 | |
ingredient in the products I buy. She should | 0:43:28 | 0:43:29 | |
ingredient in the products I buy. She should she | 0:43:29 | 0:43:29 | |
ingredient in the products I buy. She should she have | 0:43:29 | 0:43:29 | |
ingredient in the products I buy. She should she have to | 0:43:29 | 0:43:29 | |
ingredient in the products I buy. She should she have to stop | 0:43:29 | 0:43:29 | |
ingredient in the products I buy. She should she have to stop buying | 0:43:29 | 0:43:30 | |
She should she have to stop buying products? | 0:43:30 | 0:43:31 | |
She should she have to stop buying products? If | 0:43:31 | 0:43:31 | |
She should she have to stop buying products? If it | 0:43:31 | 0:43:32 | |
She should she have to stop buying products? If it is | 0:43:32 | 0:43:32 | |
She should she have to stop buying products? If it is causing | 0:43:32 | 0:43:32 | |
products? If it is causing reactions | 0:43:32 | 0:43:33 | |
products? If it is causing reactions in | 0:43:33 | 0:43:33 | |
products? If it is causing reactions in so | 0:43:33 | 0:43:33 | |
products? If it is causing reactions in so many | 0:43:33 | 0:43:33 | |
products? If it is causing reactions in so many people, | 0:43:33 | 0:43:34 | |
products? If it is causing reactions in so many people, should | 0:43:34 | 0:43:35 | |
reactions in so many people, should companies | 0:43:35 | 0:43:36 | |
reactions in so many people, should companies simply | 0:43:36 | 0:43:36 | |
reactions in so many people, should companies simply remove | 0:43:36 | 0:43:36 | |
reactions in so many people, should companies simply remove it? | 0:43:36 | 0:43:38 | |
reactions in so many people, should companies simply remove it? Right | 0:43:38 | 0:43:38 | |
companies simply remove it? Right now, | 0:43:38 | 0:43:39 | |
companies simply remove it? Right now, MI | 0:43:39 | 0:43:39 | |
companies simply remove it? Right now, MI is | 0:43:39 | 0:43:40 | |
companies simply remove it? Right now, MI is legal | 0:43:40 | 0:43:40 | |
companies simply remove it? Right now, MI is legal and | 0:43:40 | 0:43:40 | |
companies simply remove it? Right now, MI is legal and changing | 0:43:40 | 0:43:41 | |
companies simply remove it? Right now, MI is legal and changing the | 0:43:41 | 0:43:41 | |
now, MI is legal and changing the law | 0:43:41 | 0:43:41 | |
now, MI is legal and changing the law could | 0:43:41 | 0:43:41 | |
now, MI is legal and changing the law could take | 0:43:41 | 0:43:41 | |
now, MI is legal and changing the law could take years. | 0:43:41 | 0:43:43 | |
now, MI is legal and changing the law could take years. Dr | 0:43:43 | 0:43:43 | |
now, MI is legal and changing the law could take years. Dr Ian | 0:43:43 | 0:43:44 | |
now, MI is legal and changing the law could take years. Dr Ian White | 0:43:44 | 0:43:44 | |
law could take years. Dr Ian White said | 0:43:44 | 0:43:44 | |
law could take years. Dr Ian White said with | 0:43:44 | 0:43:45 | |
law could take years. Dr Ian White said with such | 0:43:45 | 0:43:45 | |
law could take years. Dr Ian White said with such a | 0:43:45 | 0:43:45 | |
law could take years. Dr Ian White said with such a high | 0:43:45 | 0:43:46 | |
law could take years. Dr Ian White said with such a high rate | 0:43:46 | 0:43:46 | |
law could take years. Dr Ian White said with such a high rate of | 0:43:46 | 0:43:46 | |
said with such a high rate of reaction, | 0:43:46 | 0:43:47 | |
said with such a high rate of reaction, it | 0:43:47 | 0:43:47 | |
said with such a high rate of reaction, it is | 0:43:47 | 0:43:47 | |
said with such a high rate of reaction, it is up | 0:43:47 | 0:43:48 | |
said with such a high rate of reaction, it is up to | 0:43:48 | 0:43:48 | |
said with such a high rate of reaction, it is up to the | 0:43:48 | 0:43:48 | |
said with such a high rate of reaction, it is up to the companies | 0:43:48 | 0:43:49 | |
reaction, it is up to the companies to | 0:43:49 | 0:43:49 | |
reaction, it is up to the companies to do | 0:43:49 | 0:43:49 | |
reaction, it is up to the companies to do the | 0:43:49 | 0:43:49 | |
reaction, it is up to the companies to do the responsible | 0:43:49 | 0:43:50 | |
reaction, it is up to the companies to do the responsible thing | 0:43:50 | 0:43:51 | |
reaction, it is up to the companies to do the responsible thing and | 0:43:51 | 0:43:51 | |
to do the responsible thing and stop | 0:43:51 | 0:43:51 | |
to do the responsible thing and stop using | 0:43:51 | 0:43:51 | |
to do the responsible thing and stop using it. | 0:43:51 | 0:43:53 | |
to do the responsible thing and stop using it. Contact | 0:43:53 | 0:43:53 | |
to do the responsible thing and stop using it. Contact and | 0:43:53 | 0:43:54 | |
to do the responsible thing and stop using it. Contact and ridges | 0:43:54 | 0:43:54 | |
stop using it. Contact and ridges of | 0:43:54 | 0:43:54 | |
stop using it. Contact and ridges of this | 0:43:54 | 0:43:54 | |
stop using it. Contact and ridges of this permitted | 0:43:54 | 0:43:56 | |
stop using it. Contact and ridges of this permitted preservative | 0:43:56 | 0:43:57 | |
stop using it. Contact and ridges of this permitted preservative is | 0:43:57 | 0:43:57 | |
of this permitted preservative is of | 0:43:57 | 0:43:57 | |
of this permitted preservative is of an | 0:43:57 | 0:43:57 | |
of this permitted preservative is of an epidemic | 0:43:57 | 0:43:58 | |
of this permitted preservative is of an epidemic proportion. | 0:43:58 | 0:44:00 | |
of this permitted preservative is of an epidemic proportion. -- | 0:44:00 | 0:44:00 | |
of an epidemic proportion. -- contact | 0:44:00 | 0:44:00 | |
of an epidemic proportion. -- contact alleges. | 0:44:00 | 0:44:01 | |
of an epidemic proportion. -- contact alleges. Action | 0:44:01 | 0:44:02 | |
of an epidemic proportion. -- contact alleges. Action needs | 0:44:02 | 0:44:02 | |
of an epidemic proportion. -- contact alleges. Action needs to | 0:44:02 | 0:44:02 | |
of an epidemic proportion. -- contact alleges. Action needs to be | 0:44:02 | 0:44:03 | |
of an epidemic proportion. -- taken by | 0:44:03 | 0:44:03 | |
of an epidemic proportion. -- taken by the | 0:44:03 | 0:44:03 | |
of an epidemic proportion. -- taken by the industry. | 0:44:03 | 0:44:06 | |
of an epidemic proportion. -- taken by the industry. Certainly | 0:44:06 | 0:44:06 | |
of an epidemic proportion. -- taken by the industry. Certainly it | 0:44:06 | 0:44:07 | |
taken by the industry. Certainly it should | 0:44:07 | 0:44:08 | |
taken by the industry. Certainly it should withdraw | 0:44:08 | 0:44:08 | |
taken by the industry. Certainly it should withdraw it | 0:44:08 | 0:44:09 | |
taken by the industry. Certainly it should withdraw it from | 0:44:09 | 0:44:09 | |
taken by the industry. Certainly it should withdraw it from products | 0:44:09 | 0:44:10 | |
should withdraw it from products such | 0:44:10 | 0:44:10 | |
should withdraw it from products such as | 0:44:10 | 0:44:10 | |
should withdraw it from products such as moisturising | 0:44:10 | 0:44:11 | |
should withdraw it from products such as moisturising creams | 0:44:11 | 0:44:11 | |
should withdraw it from products such as moisturising creams and, | 0:44:11 | 0:44:12 | |
should withdraw it from products such as moisturising creams and, at | 0:44:12 | 0:44:12 | |
such as moisturising creams and, at the | 0:44:12 | 0:44:12 | |
such as moisturising creams and, at the same | 0:44:12 | 0:44:12 | |
such as moisturising creams and, at the same time, | 0:44:12 | 0:44:13 | |
such as moisturising creams and, at the same time, at | 0:44:13 | 0:44:14 | |
such as moisturising creams and, at the same time, at least | 0:44:14 | 0:44:15 | |
such as moisturising creams and, at the same time, at least reduce | 0:44:15 | 0:44:15 | |
such as moisturising creams and, at the same time, at least reduce the | 0:44:15 | 0:44:15 | |
the same time, at least reduce the concentrations | 0:44:15 | 0:44:16 | |
the same time, at least reduce the concentrations they | 0:44:16 | 0:44:16 | |
the same time, at least reduce the concentrations they are | 0:44:16 | 0:44:17 | |
the same time, at least reduce the concentrations they are using | 0:44:17 | 0:44:17 | |
the same time, at least reduce the concentrations they are using in | 0:44:17 | 0:44:18 | |
concentrations they are using in products | 0:44:18 | 0:44:18 | |
concentrations they are using in products such | 0:44:18 | 0:44:19 | |
concentrations they are using in products such as | 0:44:19 | 0:44:19 | |
concentrations they are using in products such as shampoo, | 0:44:19 | 0:44:20 | |
concentrations they are using in products such as shampoo, and | 0:44:20 | 0:44:20 | |
concentrations they are using in products such as shampoo, and we | 0:44:20 | 0:44:20 | |
products such as shampoo, and we need | 0:44:20 | 0:44:21 | |
products such as shampoo, and we need to | 0:44:21 | 0:44:21 | |
products such as shampoo, and we need to get | 0:44:21 | 0:44:21 | |
products such as shampoo, and we need to get back | 0:44:21 | 0:44:22 | |
products such as shampoo, and we need to get back to | 0:44:22 | 0:44:22 | |
products such as shampoo, and we need to get back to low | 0:44:22 | 0:44:23 | |
products such as shampoo, and we need to get back to low levels | 0:44:23 | 0:44:23 | |
products such as shampoo, and we need to get back to low levels of | 0:44:23 | 0:44:23 | |
need to get back to low levels of exposure, | 0:44:23 | 0:44:24 | |
need to get back to low levels of exposure, which | 0:44:24 | 0:44:24 | |
need to get back to low levels of exposure, which will | 0:44:24 | 0:44:26 | |
need to get back to low levels of exposure, which will probably | 0:44:26 | 0:44:26 | |
need to get back to low levels of exposure, which will probably be | 0:44:26 | 0:44:26 | |
exposure, which will probably be saved | 0:44:26 | 0:44:26 | |
exposure, which will probably be saved for | 0:44:26 | 0:44:26 | |
exposure, which will probably be saved for the | 0:44:26 | 0:44:27 | |
exposure, which will probably be saved for the majority. | 0:44:27 | 0:44:27 | |
You | 0:44:35 | 0:44:36 | |
You talk | 0:44:36 | 0:44:36 | |
You talk about | 0:44:36 | 0:44:36 | |
You talk about a | 0:44:36 | 0:44:37 | |
You talk about a baby | 0:44:37 | 0:44:37 | |
You talk about a baby make | 0:44:37 | 0:44:37 | |
You talk about a baby make we | 0:44:37 | 0:44:37 | |
You talk about a baby make we have | 0:44:37 | 0:44:38 | |
You talk about a baby make we have never | 0:44:38 | 0:44:38 | |
You talk about a baby make we have never seen | 0:44:38 | 0:44:38 | |
You talk about a baby make we have never seen before, | 0:44:38 | 0:44:40 | |
You talk about a baby make we have never seen before, . | 0:44:40 | 0:44:47 | |
You talk about a baby make we have never seen before, . -- | 0:44:47 | 0:44:47 | |
You talk about a baby make we have never seen before, . -- the | 0:44:47 | 0:44:47 | |
You talk about a baby make we have never seen before, . -- the product. | 0:44:47 | 0:44:51 | |
never seen before, . -- the product. And | 0:44:51 | 0:44:51 | |
never seen before, . -- the product. And it | 0:44:51 | 0:44:51 | |
never seen before, . -- the product. And it is | 0:44:51 | 0:44:52 | |
never seen before, . -- the product. And it is in | 0:44:52 | 0:44:52 | |
never seen before, . -- the product. And it is in all | 0:44:52 | 0:44:52 | |
never seen before, . -- the product. And it is in all of | 0:44:52 | 0:44:52 | |
never seen before, . -- the product. And it is in all of these | 0:44:52 | 0:44:53 | |
never seen before, . -- the product. And it is in all of these products. | 0:44:53 | 0:44:54 | |
And it is in all of these products. Why | 0:44:54 | 0:44:54 | |
And it is in all of these products. Why are | 0:44:54 | 0:44:55 | |
And it is in all of these products. Why are manufacturers | 0:44:55 | 0:44:55 | |
And it is in all of these products. Why are manufacturers not | 0:44:55 | 0:44:55 | |
And it is in all of these products. Why are manufacturers not doing | 0:44:55 | 0:44:56 | |
Why are manufacturers not doing anything | 0:44:56 | 0:44:56 | |
Why are manufacturers not doing anything about | 0:44:56 | 0:44:56 | |
Why are manufacturers not doing anything about it? | 0:44:56 | 0:44:58 | |
Why are manufacturers not doing anything about it? It | 0:44:58 | 0:44:58 | |
Why are manufacturers not doing anything about it? It can | 0:44:58 | 0:44:58 | |
Why are manufacturers not doing anything about it? It can take | 0:44:58 | 0:44:58 | |
Why are manufacturers not doing anything about it? It can take some | 0:44:58 | 0:44:59 | |
anything about it? It can take some years | 0:44:59 | 0:44:59 | |
anything about it? It can take some years before | 0:44:59 | 0:44:59 | |
anything about it? It can take some years before there | 0:44:59 | 0:44:59 | |
anything about it? It can take some years before there is | 0:44:59 | 0:45:00 | |
anything about it? It can take some years before there is regulatory | 0:45:00 | 0:45:00 | |
years before there is regulatory intervention. | 0:45:00 | 0:45:02 | |
years before there is regulatory intervention. In | 0:45:02 | 0:45:02 | |
years before there is regulatory intervention. In the | 0:45:02 | 0:45:03 | |
years before there is regulatory intervention. In the interim, | 0:45:03 | 0:45:03 | |
years before there is regulatory intervention. In the interim, the | 0:45:03 | 0:45:03 | |
intervention. In the interim, the onus | 0:45:03 | 0:45:04 | |
intervention. In the interim, the onus is | 0:45:04 | 0:45:04 | |
intervention. In the interim, the onus is on | 0:45:04 | 0:45:04 | |
intervention. In the interim, the onus is on industry | 0:45:04 | 0:45:04 | |
intervention. In the interim, the onus is on industry to | 0:45:04 | 0:45:04 | |
intervention. In the interim, the onus is on industry to stop | 0:45:04 | 0:45:05 | |
intervention. In the interim, the onus is on industry to stop using | 0:45:05 | 0:45:05 | |
onus is on industry to stop using the | 0:45:05 | 0:45:05 | |
onus is on industry to stop using the substance, | 0:45:05 | 0:45:07 | |
onus is on industry to stop using the substance, or | 0:45:07 | 0:45:07 | |
onus is on industry to stop using the substance, or at | 0:45:07 | 0:45:07 | |
onus is on industry to stop using the substance, or at least | 0:45:07 | 0:45:07 | |
onus is on industry to stop using the substance, or at least reduce | 0:45:07 | 0:45:08 | |
the substance, or at least reduce the | 0:45:08 | 0:45:08 | |
the substance, or at least reduce the amount. | 0:45:08 | 0:45:11 | |
the substance, or at least reduce the amount. But | 0:45:11 | 0:45:11 | |
the substance, or at least reduce the amount. But overall, | 0:45:11 | 0:45:12 | |
the substance, or at least reduce the amount. But overall, there | 0:45:12 | 0:45:12 | |
the substance, or at least reduce the amount. But overall, there is | 0:45:12 | 0:45:12 | |
the substance, or at least reduce the amount. But overall, there is no | 0:45:12 | 0:45:12 | |
the amount. But overall, there is no evidence | 0:45:12 | 0:45:12 | |
the amount. But overall, there is no evidence of | 0:45:12 | 0:45:12 | |
the amount. But overall, there is no evidence of that? | 0:45:12 | 0:45:14 | |
the amount. But overall, there is no evidence of that? It | 0:45:14 | 0:45:15 | |
the amount. But overall, there is no evidence of that? It is | 0:45:15 | 0:45:15 | |
the amount. But overall, there is no evidence of that? It is a | 0:45:15 | 0:45:15 | |
the amount. But overall, there is no evidence of that? It is a new | 0:45:15 | 0:45:15 | |
evidence of that? It is a new phenomenon, | 0:45:15 | 0:45:16 | |
evidence of that? It is a new phenomenon, and | 0:45:16 | 0:45:16 | |
evidence of that? It is a new phenomenon, and it | 0:45:16 | 0:45:16 | |
evidence of that? It is a new phenomenon, and it takes | 0:45:16 | 0:45:16 | |
evidence of that? It is a new phenomenon, and it takes a | 0:45:16 | 0:45:17 | |
evidence of that? It is a new phenomenon, and it takes a while | 0:45:17 | 0:45:17 | |
evidence of that? It is a new phenomenon, and it takes a while for | 0:45:17 | 0:45:17 | |
phenomenon, and it takes a while for industry | 0:45:17 | 0:45:17 | |
phenomenon, and it takes a while for industry to | 0:45:17 | 0:45:20 | |
phenomenon, and it takes a while for industry to reformulate, | 0:45:20 | 0:45:21 | |
phenomenon, and it takes a while for industry to reformulate, clear | 0:45:21 | 0:45:21 | |
phenomenon, and it takes a while for industry to reformulate, clear the | 0:45:21 | 0:45:21 | |
industry to reformulate, clear the shelves | 0:45:21 | 0:45:21 | |
industry to reformulate, clear the shelves and | 0:45:21 | 0:45:22 | |
industry to reformulate, clear the shelves and put | 0:45:22 | 0:45:22 | |
industry to reformulate, clear the shelves and put the | 0:45:22 | 0:45:22 | |
industry to reformulate, clear the shelves and put the new | 0:45:22 | 0:45:22 | |
industry to reformulate, clear the shelves and put the new products | 0:45:22 | 0:45:23 | |
shelves and put the new products out. | 0:45:23 | 0:45:24 | |
shelves and put the new products out. How | 0:45:24 | 0:45:24 | |
shelves and put the new products out. How long | 0:45:24 | 0:45:25 | |
shelves and put the new products out. How long should | 0:45:25 | 0:45:25 | |
shelves and put the new products out. How long should it | 0:45:25 | 0:45:25 | |
shelves and put the new products out. How long should it take | 0:45:25 | 0:45:25 | |
shelves and put the new products out. How long should it take before | 0:45:25 | 0:45:26 | |
out. How long should it take before they | 0:45:26 | 0:45:26 | |
out. How long should it take before they do | 0:45:26 | 0:45:26 | |
out. How long should it take before they do that? | 0:45:26 | 0:45:27 | |
out. How long should it take before they do that? I | 0:45:27 | 0:45:28 | |
out. How long should it take before they do that? I would | 0:45:28 | 0:45:28 | |
out. How long should it take before they do that? I would have | 0:45:28 | 0:45:28 | |
out. How long should it take before they do that? I would have hoped | 0:45:28 | 0:45:29 | |
they do that? I would have hoped that | 0:45:29 | 0:45:29 | |
they do that? I would have hoped that by | 0:45:29 | 0:45:29 | |
they do that? I would have hoped that by this | 0:45:29 | 0:45:29 | |
they do that? I would have hoped that by this time | 0:45:29 | 0:45:29 | |
they do that? I would have hoped that by this time next | 0:45:29 | 0:45:30 | |
they do that? I would have hoped that by this time next year, | 0:45:30 | 0:45:30 | |
they do that? I would have hoped that by this time next year, the | 0:45:30 | 0:45:31 | |
that by this time next year, the majority | 0:45:31 | 0:45:31 | |
that by this time next year, the majority of | 0:45:31 | 0:45:31 | |
that by this time next year, the majority of the | 0:45:31 | 0:45:31 | |
that by this time next year, the majority of the problematic | 0:45:31 | 0:45:33 | |
that by this time next year, the majority of the problematic products | 0:45:33 | 0:45:33 | |
majority of the problematic products ought | 0:45:33 | 0:45:33 | |
majority of the problematic products ought to | 0:45:33 | 0:45:33 | |
majority of the problematic products ought to have | 0:45:33 | 0:45:34 | |
majority of the problematic products ought to have been | 0:45:34 | 0:45:34 | |
majority of the problematic products ought to have been eliminated. | 0:45:34 | 0:45:37 | |
majority of the problematic products ought to have been eliminated. And | 0:45:37 | 0:45:38 | |
ought to have been eliminated. And if | 0:45:38 | 0:45:38 | |
ought to have been eliminated. And if somebody | 0:45:38 | 0:45:38 | |
ought to have been eliminated. And if somebody has | 0:45:38 | 0:45:38 | |
ought to have been eliminated. And if somebody has been | 0:45:38 | 0:45:39 | |
ought to have been eliminated. And if somebody has been using | 0:45:39 | 0:45:39 | |
ought to have been eliminated. And if somebody has been using one | 0:45:39 | 0:45:39 | |
ought to have been eliminated. And if somebody has been using one of | 0:45:39 | 0:45:39 | |
if somebody has been using one of these | 0:45:39 | 0:45:40 | |
if somebody has been using one of these products, | 0:45:40 | 0:45:40 | |
if somebody has been using one of these products, what | 0:45:40 | 0:45:41 | |
if somebody has been using one of these products, what is the | 0:45:41 | 0:45:41 | |
if somebody has been using one of these products, what is the first | 0:45:41 | 0:45:41 | |
these products, what is the first likely | 0:45:41 | 0:45:41 | |
these products, what is the first likely sign | 0:45:41 | 0:45:42 | |
these products, what is the first likely sign that | 0:45:42 | 0:45:42 | |
these products, what is the first likely sign that they | 0:45:42 | 0:45:42 | |
these products, what is the first likely sign that they have | 0:45:42 | 0:45:42 | |
these products, what is the first likely sign that they have a | 0:45:42 | 0:45:42 | |
likely sign that they have a reaction? | 0:45:42 | 0:45:46 | |
likely sign that they have a reaction? They | 0:45:46 | 0:45:46 | |
likely sign that they have a reaction? They may | 0:45:46 | 0:45:47 | |
likely sign that they have a reaction? They may develop | 0:45:47 | 0:45:47 | |
likely sign that they have a reaction? They may develop itchy | 0:45:47 | 0:45:47 | |
reaction? They may develop itchy skin | 0:45:47 | 0:45:47 | |
reaction? They may develop itchy skin with | 0:45:47 | 0:45:48 | |
reaction? They may develop itchy skin with redness | 0:45:48 | 0:45:48 | |
reaction? They may develop itchy skin with redness and | 0:45:48 | 0:45:48 | |
reaction? They may develop itchy skin with redness and then | 0:45:48 | 0:45:48 | |
reaction? They may develop itchy skin with redness and then scaling. | 0:45:48 | 0:45:50 | |
skin with redness and then scaling. Straight | 0:45:50 | 0:45:50 | |
skin with redness and then scaling. Straight to | 0:45:50 | 0:45:50 | |
skin with redness and then scaling. Straight to the | 0:45:50 | 0:45:50 | |
skin with redness and then scaling. Straight to the GP? | 0:45:50 | 0:45:53 | |
skin with redness and then scaling. Straight to the GP? Yes, | 0:45:53 | 0:45:54 | |
skin with redness and then scaling. Straight to the GP? Yes, and | 0:45:54 | 0:45:54 | |
skin with redness and then scaling. Straight to the GP? Yes, and stop | 0:45:54 | 0:45:54 | |
Straight to the GP? Yes, and stop using | 0:45:54 | 0:45:54 | |
Straight to the GP? Yes, and stop using the | 0:45:54 | 0:45:54 | |
Straight to the GP? Yes, and stop using the product. | 0:45:54 | 0:45:56 | |
Straight to the GP? Yes, and stop using the product. They | 0:45:56 | 0:45:56 | |
Straight to the GP? Yes, and stop using the product. They can | 0:45:56 | 0:45:56 | |
Straight to the GP? Yes, and stop using the product. They can rub | 0:45:56 | 0:45:57 | |
Straight to the GP? Yes, and stop using the product. They can rub a | 0:45:57 | 0:45:57 | |
using the product. They can rub a little | 0:45:57 | 0:45:59 | |
using the product. They can rub a little product | 0:45:59 | 0:45:59 | |
using the product. They can rub a little product on | 0:45:59 | 0:45:59 | |
using the product. They can rub a little product on the | 0:45:59 | 0:46:00 | |
using the product. They can rub a little product on the forearm | 0:46:00 | 0:46:00 | |
little product on the forearm several | 0:46:00 | 0:46:00 | |
little product on the forearm several times | 0:46:00 | 0:46:00 | |
little product on the forearm several times a | 0:46:00 | 0:46:00 | |
little product on the forearm several times a day | 0:46:00 | 0:46:01 | |
little product on the forearm several times a day for | 0:46:01 | 0:46:01 | |
little product on the forearm several times a day for several | 0:46:01 | 0:46:01 | |
several times a day for several days, | 0:46:01 | 0:46:01 | |
several times a day for several days, and | 0:46:01 | 0:46:02 | |
several times a day for several days, and see | 0:46:02 | 0:46:02 | |
several times a day for several days, and see if | 0:46:02 | 0:46:02 | |
several times a day for several days, and see if they | 0:46:02 | 0:46:02 | |
several times a day for several days, and see if they get a | 0:46:02 | 0:46:02 | |
days, and see if they get a reaction. | 0:46:02 | 0:46:05 | |
days, and see if they get a reaction. Let's | 0:46:05 | 0:46:05 | |
days, and see if they get a reaction. Let's hear | 0:46:05 | 0:46:05 | |
days, and see if they get a reaction. Let's hear what | 0:46:05 | 0:46:05 | |
days, and see if they get a reaction. Let's hear what companies | 0:46:05 | 0:46:06 | |
reaction. Let's hear what companies have | 0:46:06 | 0:46:06 | |
reaction. Let's hear what companies have to | 0:46:06 | 0:46:06 | |
reaction. Let's hear what companies have to say. | 0:46:06 | 0:46:07 | |
reaction. Let's hear what companies have to say. Johnson | 0:46:07 | 0:46:07 | |
reaction. Let's hear what companies have to say. Johnson & | 0:46:07 | 0:46:08 | |
reaction. Let's hear what companies have to say. Johnson & Johnson | 0:46:08 | 0:46:08 | |
reaction. Let's hear what companies have to say. Johnson & Johnson say | 0:46:08 | 0:46:08 | |
have to say. Johnson & Johnson say that | 0:46:08 | 0:46:09 | |
have to say. Johnson & Johnson say that although | 0:46:09 | 0:46:10 | |
have to say. Johnson & Johnson say that although their | 0:46:10 | 0:46:10 | |
have to say. Johnson & Johnson say that although their product | 0:46:10 | 0:46:10 | |
have to say. Johnson & Johnson say that although their product only | 0:46:10 | 0:46:10 | |
that although their product only contain | 0:46:10 | 0:46:10 | |
that although their product only contain permitted | 0:46:10 | 0:46:11 | |
that although their product only contain permitted levels | 0:46:11 | 0:46:11 | |
that although their product only contain permitted levels of | 0:46:11 | 0:46:11 | |
contain permitted levels of ingredients, | 0:46:11 | 0:46:13 | |
contain permitted levels of ingredients, from | 0:46:13 | 0:46:13 | |
contain permitted levels of ingredients, from 2014 | 0:46:13 | 0:46:14 | |
contain permitted levels of ingredients, from 2014 all | 0:46:14 | 0:46:14 | |
contain permitted levels of ingredients, from 2014 all products | 0:46:14 | 0:46:14 | |
ingredients, from 2014 all products that | 0:46:14 | 0:46:14 | |
ingredients, from 2014 all products that you | 0:46:14 | 0:46:17 | |
ingredients, from 2014 all products that you leave | 0:46:17 | 0:46:17 | |
ingredients, from 2014 all products that you leave on | 0:46:17 | 0:46:17 | |
ingredients, from 2014 all products that you leave on will | 0:46:17 | 0:46:17 | |
ingredients, from 2014 all products that you leave on will be | 0:46:17 | 0:46:19 | |
that you leave on will be discontinued | 0:46:19 | 0:46:19 | |
that you leave on will be discontinued or | 0:46:19 | 0:46:19 | |
that you leave on will be discontinued or reformulated. | 0:46:19 | 0:46:22 | |
that you leave on will be discontinued or reformulated. Great | 0:46:22 | 0:46:22 | |
discontinued or reformulated. Great news, | 0:46:22 | 0:46:23 | |
discontinued or reformulated. Great news, but | 0:46:23 | 0:46:23 | |
discontinued or reformulated. Great news, but what | 0:46:23 | 0:46:23 | |
discontinued or reformulated. Great news, but what about | 0:46:23 | 0:46:23 | |
discontinued or reformulated. Great news, but what about the | 0:46:23 | 0:46:23 | |
discontinued or reformulated. Great news, but what about the other | 0:46:23 | 0:46:24 | |
news, but what about the other manufacturers? | 0:46:24 | 0:46:25 | |
news, but what about the other manufacturers? The | 0:46:25 | 0:46:25 | |
news, but what about the other manufacturers? The first | 0:46:25 | 0:46:26 | |
news, but what about the other manufacturers? The first product | 0:46:26 | 0:46:27 | |
manufacturers? The first product Sophie | 0:46:27 | 0:46:27 | |
manufacturers? The first product Sophie Holmes | 0:46:27 | 0:46:29 | |
manufacturers? The first product Sophie Holmes reacted | 0:46:29 | 0:46:29 | |
manufacturers? The first product Sophie Holmes reacted to | 0:46:29 | 0:46:30 | |
manufacturers? The first product Sophie Holmes reacted to was | 0:46:30 | 0:46:30 | |
manufacturers? The first product Sophie Holmes reacted to was a | 0:46:30 | 0:46:30 | |
Sophie Holmes reacted to was a Clarins | 0:46:30 | 0:46:30 | |
Sophie Holmes reacted to was a Clarins face | 0:46:30 | 0:46:31 | |
Sophie Holmes reacted to was a Clarins face cream. | 0:46:31 | 0:46:33 | |
Sophie Holmes reacted to was a Clarins face cream. They | 0:46:33 | 0:46:33 | |
Sophie Holmes reacted to was a Clarins face cream. They say | 0:46:33 | 0:46:33 | |
Sophie Holmes reacted to was a Clarins face cream. They say that | 0:46:33 | 0:46:34 | |
Clarins face cream. They say that their | 0:46:34 | 0:46:36 | |
Clarins face cream. They say that their formally | 0:46:36 | 0:46:36 | |
Clarins face cream. They say that their formally -- | 0:46:36 | 0:46:38 | |
Clarins face cream. They say that their formally -- formulas | 0:46:38 | 0:46:39 | |
Clarins face cream. They say that their formally -- formulas are | 0:46:39 | 0:46:39 | |
Clarins face cream. They say that regularly reviewed. | 0:46:39 | 0:46:44 | |
Clarins face cream. They say that regularly reviewed. They | 0:46:44 | 0:46:44 | |
Clarins face cream. They say that regularly reviewed. They say | 0:46:44 | 0:46:45 | |
Clarins face cream. They say that regularly reviewed. They say they | 0:46:45 | 0:46:45 | |
regularly reviewed. They say they are | 0:46:45 | 0:46:45 | |
regularly reviewed. They say they are working | 0:46:45 | 0:46:45 | |
regularly reviewed. They say they are working with | 0:46:45 | 0:46:46 | |
regularly reviewed. They say they are working with the | 0:46:46 | 0:46:46 | |
regularly reviewed. They say they are working with the dermatologists | 0:46:46 | 0:46:46 | |
are working with the dermatologists to | 0:46:46 | 0:46:47 | |
are working with the dermatologists to understand | 0:46:47 | 0:46:48 | |
are working with the dermatologists to understand the | 0:46:48 | 0:46:48 | |
are working with the dermatologists to understand the new | 0:46:48 | 0:46:48 | |
are working with the dermatologists to understand the new information | 0:46:48 | 0:46:49 | |
to understand the new information and | 0:46:49 | 0:46:49 | |
to understand the new information and decide | 0:46:49 | 0:46:49 | |
to understand the new information and decide the | 0:46:49 | 0:46:49 | |
to understand the new information and decide the best | 0:46:49 | 0:46:49 | |
to understand the new information and decide the best course | 0:46:49 | 0:46:50 | |
to understand the new information and decide the best course of | 0:46:50 | 0:46:50 | |
and decide the best course of action. | 0:46:50 | 0:46:53 | |
and decide the best course of action. They | 0:46:53 | 0:46:53 | |
and decide the best course of action. They say | 0:46:53 | 0:46:54 | |
and decide the best course of action. They say removing | 0:46:54 | 0:46:54 | |
action. They say removing ingredients | 0:46:54 | 0:46:54 | |
action. They say removing ingredients is | 0:46:54 | 0:46:55 | |
action. They say removing ingredients is a | 0:46:55 | 0:46:55 | |
action. They say removing ingredients is a complex | 0:46:55 | 0:46:55 | |
action. They say removing ingredients is a complex process, | 0:46:55 | 0:46:55 | |
ingredients is a complex process, and | 0:46:55 | 0:46:56 | |
ingredients is a complex process, and urge | 0:46:56 | 0:46:56 | |
ingredients is a complex process, and urge anyone | 0:46:56 | 0:46:56 | |
ingredients is a complex process, and urge anyone who | 0:46:56 | 0:46:56 | |
ingredients is a complex process, and urge anyone who has | 0:46:56 | 0:46:56 | |
ingredients is a complex process, and urge anyone who has had | 0:46:56 | 0:46:57 | |
ingredients is a complex process, and urge anyone who has had a | 0:46:57 | 0:46:57 | |
and urge anyone who has had a reaction | 0:46:57 | 0:46:57 | |
and urge anyone who has had a reaction to | 0:46:57 | 0:46:58 | |
and urge anyone who has had a reaction to ring | 0:46:58 | 0:46:58 | |
and urge anyone who has had a reaction to ring the | 0:46:58 | 0:46:58 | |
and urge anyone who has had a reaction to ring the customer | 0:46:58 | 0:46:58 | |
and urge anyone who has had a reaction to ring the customer care | 0:46:58 | 0:46:58 | |
reaction to ring the customer care line. | 0:46:58 | 0:47:01 | |
reaction to ring the customer care line. As | 0:47:01 | 0:47:01 | |
reaction to ring the customer care line. As for | 0:47:01 | 0:47:01 | |
reaction to ring the customer care line. As for the | 0:47:01 | 0:47:01 | |
reaction to ring the customer care line. As for the other | 0:47:01 | 0:47:02 | |
reaction to ring the customer care line. As for the other products | 0:47:02 | 0:47:02 | |
reaction to ring the customer care line. As for the other products we | 0:47:02 | 0:47:02 | |
line. As for the other products we have | 0:47:02 | 0:47:02 | |
line. As for the other products we have identified, | 0:47:02 | 0:47:02 | |
line. As for the other products we have identified, we | 0:47:02 | 0:47:05 | |
line. As for the other products we have identified, we will | 0:47:05 | 0:47:05 | |
line. As for the other products we have identified, we will be | 0:47:05 | 0:47:05 | |
have identified, we will be contacting | 0:47:05 | 0:47:05 | |
have identified, we will be contacting the | 0:47:05 | 0:47:06 | |
have identified, we will be contacting the manufacturers | 0:47:06 | 0:47:06 | |
have identified, we will be contacting the manufacturers to | 0:47:06 | 0:47:06 | |
have identified, we will be contacting the manufacturers to see | 0:47:06 | 0:47:07 | |
contacting the manufacturers to see if | 0:47:07 | 0:47:07 | |
contacting the manufacturers to see if they | 0:47:07 | 0:47:07 | |
contacting the manufacturers to see if they will | 0:47:07 | 0:47:07 | |
contacting the manufacturers to see if they will follow | 0:47:07 | 0:47:08 | |
contacting the manufacturers to see if they will follow Johnson | 0:47:08 | 0:47:08 | |
contacting the manufacturers to see if they will follow Johnson & | 0:47:08 | 0:47:08 | |
if they will follow Johnson & Johnson's | 0:47:08 | 0:47:08 | |
if they will follow Johnson & Johnson's lead. | 0:47:08 | 0:47:11 | |
Johnson's lead. Thank | 0:47:11 | 0:47:12 | |
Johnson's lead. Thank you | 0:47:12 | 0:47:12 | |
Johnson's lead. Thank you to | 0:47:12 | 0:47:12 | |
Johnson's lead. Thank you to all | 0:47:12 | 0:47:12 | |
Johnson's lead. Thank you to all of | 0:47:12 | 0:47:13 | |
Johnson's lead. Thank you to all of you | 0:47:13 | 0:47:13 | |
Johnson's lead. Thank you to all of you who | 0:47:13 | 0:47:13 | |
Johnson's lead. Thank you to all of you who have | 0:47:13 | 0:47:13 | |
Thank you to all of you who have been | 0:47:13 | 0:47:13 | |
Thank you to all of you who have been in | 0:47:13 | 0:47:14 | |
Thank you to all of you who have been in touch. | 0:47:14 | 0:47:17 | |
been in touch. 4.6 | 0:47:17 | 0:47:17 | |
been in touch. 4.6 million | 0:47:17 | 0:47:17 | |
been in touch. 4.6 million of | 0:47:17 | 0:47:17 | |
been in touch. 4.6 million of you | 0:47:17 | 0:47:18 | |
been in touch. 4.6 million of you woke | 0:47:18 | 0:47:18 | |
been in touch. 4.6 million of you woke up | 0:47:18 | 0:47:18 | |
been in touch. 4.6 million of you woke up last | 0:47:18 | 0:47:18 | |
4.6 million of you woke up last Monday | 0:47:18 | 0:47:19 | |
4.6 million of you woke up last Monday with | 0:47:19 | 0:47:19 | |
4.6 million of you woke up last Monday with a | 0:47:19 | 0:47:21 | |
4.6 million of you woke up last Monday with a brand-new | 0:47:21 | 0:47:22 | |
4.6 million of you woke up last Monday with a brand-new bank | 0:47:22 | 0:47:22 | |
4.6 million of you woke up last Monday with a brand-new bank as | 0:47:22 | 0:47:22 | |
4.6 million of you woke up last Monday with a brand-new bank as TSB | 0:47:22 | 0:47:22 | |
Monday with a brand-new bank as TSB returned | 0:47:22 | 0:47:23 | |
Monday with a brand-new bank as TSB returned to | 0:47:23 | 0:47:23 | |
Monday with a brand-new bank as TSB returned to the | 0:47:23 | 0:47:23 | |
Monday with a brand-new bank as TSB returned to the high | 0:47:23 | 0:47:23 | |
Monday with a brand-new bank as TSB returned to the high Street, | 0:47:23 | 0:47:24 | |
returned to the high Street, launched | 0:47:24 | 0:47:25 | |
returned to the high Street, launched with | 0:47:25 | 0:47:25 | |
returned to the high Street, launched with huge | 0:47:25 | 0:47:25 | |
returned to the high Street, launched with huge fanfare | 0:47:25 | 0:47:25 | |
returned to the high Street, launched with huge fanfare and | 0:47:25 | 0:47:25 | |
launched with huge fanfare and multi-million | 0:47:25 | 0:47:25 | |
launched with huge fanfare and multi-million pound | 0:47:25 | 0:47:26 | |
launched with huge fanfare and multi-million pound advertising. | 0:47:26 | 0:47:28 | |
launched with huge fanfare and multi-million pound advertising. It | 0:47:28 | 0:47:29 | |
multi-million pound advertising. It promised | 0:47:29 | 0:47:29 | |
multi-million pound advertising. It promised a | 0:47:29 | 0:47:29 | |
multi-million pound advertising. It promised a return | 0:47:29 | 0:47:29 | |
multi-million pound advertising. It promised a return to | 0:47:29 | 0:47:30 | |
multi-million pound advertising. It promised a return to traditional | 0:47:30 | 0:47:30 | |
promised a return to traditional high-street | 0:47:30 | 0:47:30 | |
promised a return to traditional high-street values. | 0:47:30 | 0:47:34 | |
promised a return to traditional high-street values. We | 0:47:34 | 0:47:34 | |
promised a return to traditional high-street values. We have | 0:47:34 | 0:47:35 | |
promised a return to traditional high-street values. We have always | 0:47:35 | 0:47:35 | |
high-street values. We have always been | 0:47:35 | 0:47:35 | |
high-street values. We have always been here, | 0:47:35 | 0:47:35 | |
high-street values. We have always been here, just | 0:47:35 | 0:47:36 | |
high-street values. We have always been here, just waiting | 0:47:36 | 0:47:36 | |
high-street values. We have always been here, just waiting to | 0:47:36 | 0:47:36 | |
high-street values. We have always been here, just waiting to be | 0:47:36 | 0:47:36 | |
high-street values. We have always been here, just waiting to be found. | 0:47:36 | 0:47:38 | |
been here, just waiting to be found. But | 0:47:38 | 0:47:39 | |
been here, just waiting to be found. But the | 0:47:39 | 0:47:39 | |
been here, just waiting to be found. But the spite | 0:47:39 | 0:47:39 | |
been here, just waiting to be found. But the spite the | 0:47:39 | 0:47:39 | |
been here, just waiting to be found. But the spite the slogan, | 0:47:39 | 0:47:43 | |
been here, just waiting to be found. But the spite the slogan, the | 0:47:43 | 0:47:43 | |
But the spite the slogan, the company | 0:47:43 | 0:47:43 | |
But the spite the slogan, the company has | 0:47:43 | 0:47:44 | |
But the spite the slogan, the company has admitted | 0:47:44 | 0:47:44 | |
But the spite the slogan, the company has admitted that | 0:47:44 | 0:47:44 | |
But the spite the slogan, the company has admitted that lending | 0:47:44 | 0:47:45 | |
company has admitted that lending decisions | 0:47:45 | 0:47:45 | |
company has admitted that lending decisions would | 0:47:45 | 0:47:45 | |
company has admitted that lending decisions would be | 0:47:45 | 0:47:45 | |
company has admitted that lending decisions would be made | 0:47:45 | 0:47:45 | |
company has admitted that lending decisions would be made at a | 0:47:45 | 0:47:46 | |
company has admitted that lending decisions would be made at a local | 0:47:46 | 0:47:46 | |
decisions would be made at a local level | 0:47:46 | 0:47:48 | |
decisions would be made at a local level at | 0:47:48 | 0:47:48 | |
decisions would be made at a local level at all | 0:47:48 | 0:47:48 | |
decisions would be made at a local level at all central | 0:47:48 | 0:47:49 | |
decisions would be made at a local level at all central computers | 0:47:49 | 0:47:49 | |
decisions would be made at a local level at all central computers back | 0:47:49 | 0:47:50 | |
decisions would be made at a local at HQ | 0:47:50 | 0:47:50 | |
decisions would be made at a local at HQ will | 0:47:50 | 0:47:50 | |
decisions would be made at a local at HQ will decide | 0:47:50 | 0:47:50 | |
decisions would be made at a local at HQ will decide when | 0:47:50 | 0:47:51 | |
decisions would be made at a local at HQ will decide when customers | 0:47:51 | 0:47:51 | |
decisions would be made at a local at HQ will decide when customers can | 0:47:51 | 0:47:51 | |
at HQ will decide when customers can borrow | 0:47:51 | 0:47:51 | |
at HQ will decide when customers can borrow money. | 0:47:51 | 0:47:53 | |
at HQ will decide when customers can borrow money. TSB | 0:47:53 | 0:47:54 | |
at HQ will decide when customers can borrow money. TSB assures | 0:47:54 | 0:47:54 | |
at HQ will decide when customers can borrow money. TSB assures us | 0:47:54 | 0:47:54 | |
at HQ will decide when customers can borrow money. TSB assures us that | 0:47:54 | 0:47:54 | |
borrow money. TSB assures us that this | 0:47:54 | 0:47:54 | |
borrow money. TSB assures us that this doesn't | 0:47:54 | 0:47:55 | |
borrow money. TSB assures us that this doesn't detract | 0:47:55 | 0:47:55 | |
borrow money. TSB assures us that this doesn't detract from | 0:47:55 | 0:47:55 | |
borrow money. TSB assures us that this doesn't detract from their | 0:47:55 | 0:47:55 | |
this doesn't detract from their local | 0:47:55 | 0:47:56 | |
this doesn't detract from their local model | 0:47:56 | 0:47:56 | |
this doesn't detract from their local model of | 0:47:56 | 0:47:56 | |
this doesn't detract from their local model of banking, | 0:47:56 | 0:47:57 | |
this doesn't detract from their local model of banking, as | 0:47:57 | 0:47:58 | |
this doesn't detract from their local model of banking, as they | 0:47:58 | 0:47:58 | |
this doesn't detract from their local model of banking, as they say | 0:47:58 | 0:47:58 | |
local model of banking, as they say that | 0:47:58 | 0:47:59 | |
local model of banking, as they say that unlike | 0:47:59 | 0:47:59 | |
local model of banking, as they say that unlike their | 0:47:59 | 0:47:59 | |
local model of banking, as they say that unlike their competitors, | 0:47:59 | 0:47:59 | |
local model of banking, as they say that unlike their competitors, they | 0:47:59 | 0:48:00 | |
that unlike their competitors, they will | 0:48:00 | 0:48:00 | |
that unlike their competitors, they will only | 0:48:00 | 0:48:02 | |
that unlike their competitors, they will only invest | 0:48:02 | 0:48:02 | |
that unlike their competitors, they will only invest in businesses | 0:48:02 | 0:48:02 | |
that unlike their competitors, they will only invest in businesses and | 0:48:02 | 0:48:03 | |
will only invest in businesses and communities | 0:48:03 | 0:48:03 | |
will only invest in businesses and communities within | 0:48:03 | 0:48:03 | |
will only invest in businesses and communities within Britain. | 0:48:03 | 0:48:06 | |
will only invest in businesses and communities within Britain. TSB | 0:48:06 | 0:48:08 | |
will only invest in businesses and communities within Britain. TSB - | 0:48:08 | 0:48:08 | |
communities within Britain. TSB - the | 0:48:08 | 0:48:08 | |
communities within Britain. TSB - the bank | 0:48:08 | 0:48:08 | |
communities within Britain. TSB - the bank that | 0:48:08 | 0:48:09 | |
communities within Britain. TSB - the bank that likes | 0:48:09 | 0:48:09 | |
communities within Britain. TSB - the bank that likes to | 0:48:09 | 0:48:09 | |
communities within Britain. TSB - the bank that likes to say | 0:48:09 | 0:48:09 | |
communities within Britain. TSB - the bank that likes to say yes | 0:48:09 | 0:48:09 | |
communities within Britain. TSB - the bank that likes to say yes as | 0:48:09 | 0:48:10 | |
the bank that likes to say yes as long | 0:48:10 | 0:48:10 | |
the bank that likes to say yes as long as | 0:48:10 | 0:48:10 | |
the bank that likes to say yes as long as the | 0:48:10 | 0:48:10 | |
the bank that likes to say yes as long as the computer | 0:48:10 | 0:48:10 | |
the bank that likes to say yes as long as the computer doesn't | 0:48:10 | 0:48:11 | |
the bank that likes to say yes as long as the computer doesn't say | 0:48:11 | 0:48:11 | |
the bank that likes to say yes as long as the computer doesn't say no. | 0:48:11 | 0:48:15 | |
long as the computer doesn't say no. To | 0:48:15 | 0:48:15 | |
long as the computer doesn't say no. To be | 0:48:15 | 0:48:16 | |
long as the computer doesn't say no. To be put | 0:48:16 | 0:48:16 | |
long as the computer doesn't say no. To be put on | 0:48:16 | 0:48:16 | |
long as the computer doesn't say no. To be put on hold, | 0:48:16 | 0:48:16 | |
long as the computer doesn't say no. To be put on hold, press | 0:48:16 | 0:48:17 | |
long as the computer doesn't say no. To be put on hold, press one. | 0:48:17 | 0:48:18 | |
long as the computer doesn't say no. To be put on hold, press one. For | 0:48:18 | 0:48:18 | |
long as the computer doesn't say no. To be put on hold, press one. For a | 0:48:18 | 0:48:19 | |
To be put on hold, press one. For a department | 0:48:19 | 0:48:19 | |
To be put on hold, press one. For a department you | 0:48:19 | 0:48:19 | |
To be put on hold, press one. For a department you don't | 0:48:19 | 0:48:19 | |
To be put on hold, press one. For a department you don't want, | 0:48:19 | 0:48:19 | |
To be put on hold, press one. For a department you don't want, rest | 0:48:19 | 0:48:19 | |
To be put on hold, press one. For a department you don't want, rest too. | 0:48:19 | 0:48:22 | |
department you don't want, rest too. A | 0:48:22 | 0:48:23 | |
department you don't want, rest too. A new | 0:48:23 | 0:48:23 | |
department you don't want, rest too. A new survey | 0:48:23 | 0:48:23 | |
department you don't want, rest too. A new survey this | 0:48:23 | 0:48:24 | |
department you don't want, rest too. A new survey this week | 0:48:24 | 0:48:29 | |
department you don't want, rest too. A new survey this week unveiled | 0:48:29 | 0:48:29 | |
A new survey this week unveiled country's | 0:48:29 | 0:48:29 | |
A new survey this week unveiled country's most | 0:48:29 | 0:48:32 | |
A new survey this week unveiled country's most complicated | 0:48:32 | 0:48:32 | |
A new survey this week unveiled country's most complicated phone | 0:48:32 | 0:48:33 | |
country's most complicated phone menu | 0:48:33 | 0:48:33 | |
country's most complicated phone menu service. | 0:48:33 | 0:48:36 | |
country's most complicated phone menu service. The | 0:48:36 | 0:48:37 | |
country's most complicated phone menu service. The winner | 0:48:37 | 0:48:37 | |
country's most complicated phone menu service. The winner was | 0:48:37 | 0:48:37 | |
country's most complicated phone menu service. The winner was Her | 0:48:37 | 0:48:38 | |
menu service. The winner was Her Majesty's | 0:48:38 | 0:48:38 | |
menu service. The winner was Her Majesty's Revenue | 0:48:38 | 0:48:38 | |
menu service. The winner was Her Majesty's Revenue & | 0:48:38 | 0:48:38 | |
menu service. The winner was Her Majesty's Revenue & Customs | 0:48:38 | 0:48:38 | |
menu service. The winner was Her Majesty's Revenue & Customs across | 0:48:38 | 0:48:39 | |
Majesty's Revenue & Customs across 14 | 0:48:39 | 0:48:39 | |
Majesty's Revenue & Customs across 14 different | 0:48:39 | 0:48:39 | |
Majesty's Revenue & Customs across 14 different numbers. | 0:48:39 | 0:48:41 | |
Majesty's Revenue & Customs across 14 different numbers. They | 0:48:41 | 0:48:42 | |
Majesty's Revenue & Customs across 14 different numbers. They have | 0:48:42 | 0:48:42 | |
Majesty's Revenue & Customs across 14 different numbers. They have 58 | 0:48:42 | 0:48:42 | |
14 different numbers. They have 58 menus | 0:48:42 | 0:48:43 | |
14 different numbers. They have 58 menus available, | 0:48:43 | 0:48:43 | |
14 different numbers. They have 58 menus available, creating | 0:48:43 | 0:48:44 | |
14 different numbers. They have 58 menus available, creating a | 0:48:44 | 0:48:44 | |
14 different numbers. They have 58 menus available, creating a whopping | 0:48:44 | 0:48:44 | |
menus available, creating a whopping 713 | 0:48:44 | 0:48:45 | |
menus available, creating a whopping 713 separate | 0:48:45 | 0:48:45 | |
menus available, creating a whopping 713 separate possibilities. | 0:48:45 | 0:48:49 | |
menus available, creating a whopping 713 separate possibilities. Their | 0:48:49 | 0:48:50 | |
713 separate possibilities. Their main | 0:48:50 | 0:48:50 | |
713 separate possibilities. Their main income | 0:48:50 | 0:48:50 | |
713 separate possibilities. Their main income tax | 0:48:50 | 0:48:50 | |
713 separate possibilities. Their main income tax enquiry | 0:48:50 | 0:48:51 | |
713 separate possibilities. Their main income tax enquiry line | 0:48:51 | 0:48:51 | |
713 separate possibilities. Their main income tax enquiry line has | 0:48:51 | 0:48:52 | |
713 separate possibilities. Their main income tax enquiry line has 74 | 0:48:52 | 0:48:52 | |
main income tax enquiry line has 74 options | 0:48:52 | 0:48:53 | |
main income tax enquiry line has 74 options on | 0:48:53 | 0:48:53 | |
main income tax enquiry line has 74 options on six | 0:48:53 | 0:48:53 | |
main income tax enquiry line has 74 options on six levels, | 0:48:53 | 0:48:53 | |
main income tax enquiry line has 74 options on six levels, each | 0:48:53 | 0:48:54 | |
main income tax enquiry line has 74 options on six levels, each of | 0:48:54 | 0:48:54 | |
main income tax enquiry line has 74 options on six levels, each of which | 0:48:54 | 0:48:55 | |
options on six levels, each of which has | 0:48:55 | 0:48:55 | |
options on six levels, each of which has a | 0:48:55 | 0:48:55 | |
options on six levels, each of which has a one | 0:48:55 | 0:48:56 | |
options on six levels, each of which has a one minute | 0:48:56 | 0:48:56 | |
options on six levels, each of which has a one minute introductory | 0:48:56 | 0:48:56 | |
has a one minute introductory message | 0:48:56 | 0:48:56 | |
has a one minute introductory message that | 0:48:56 | 0:48:57 | |
has a one minute introductory message that is | 0:48:57 | 0:48:57 | |
has a one minute introductory message that is impossible | 0:48:57 | 0:48:57 | |
has a one minute introductory message that is impossible to | 0:48:57 | 0:48:57 | |
has a one minute introductory message that is impossible to skip. | 0:48:57 | 0:48:58 | |
message that is impossible to skip. Phoning | 0:48:58 | 0:48:59 | |
message that is impossible to skip. Phoning the | 0:48:59 | 0:49:00 | |
message that is impossible to skip. Phoning the HMRC | 0:49:00 | 0:49:00 | |
message that is impossible to skip. Phoning the HMRC is pretty | 0:49:00 | 0:49:00 | |
message that is impossible to skip. Phoning the HMRC is pretty taxing. | 0:49:00 | 0:49:02 | |
Cadburys | 0:49:09 | 0:49:09 | |
Cadburys are | 0:49:09 | 0:49:09 | |
Cadburys are adamant | 0:49:09 | 0:49:09 | |
Cadburys are adamant that | 0:49:09 | 0:49:10 | |
Cadburys are adamant that they | 0:49:10 | 0:49:10 | |
Cadburys are adamant that they haven't | 0:49:10 | 0:49:11 | |
Cadburys are adamant that they haven't changed the | 0:49:11 | 0:49:11 | |
Cadburys are adamant that they haven't changed the taste | 0:49:11 | 0:49:11 | |
Cadburys are adamant that they haven't changed the taste of | 0:49:11 | 0:49:12 | |
Cadburys are adamant that they haven't changed the taste of their | 0:49:12 | 0:49:12 | |
haven't changed the taste of their iconic | 0:49:12 | 0:49:12 | |
haven't changed the taste of their iconic dairy | 0:49:12 | 0:49:12 | |
haven't changed the taste of their iconic dairy milk | 0:49:12 | 0:49:13 | |
haven't changed the taste of their iconic dairy milk bars | 0:49:13 | 0:49:13 | |
haven't changed the taste of their iconic dairy milk bars despite | 0:49:13 | 0:49:13 | |
haven't changed the taste of their iconic dairy milk bars despite an | 0:49:13 | 0:49:13 | |
iconic dairy milk bars despite an avalanche | 0:49:13 | 0:49:14 | |
iconic dairy milk bars despite an avalanche of | 0:49:14 | 0:49:14 | |
iconic dairy milk bars despite an avalanche of complaints | 0:49:14 | 0:49:14 | |
iconic dairy milk bars despite an avalanche of complaints about | 0:49:14 | 0:49:14 | |
iconic dairy milk bars despite an avalanche of complaints about the | 0:49:14 | 0:49:14 | |
avalanche of complaints about the flavour. | 0:49:14 | 0:49:17 | |
avalanche of complaints about the flavour. Gone | 0:49:17 | 0:49:17 | |
avalanche of complaints about the flavour. Gone is | 0:49:17 | 0:49:17 | |
avalanche of complaints about the flavour. Gone is the | 0:49:17 | 0:49:18 | |
avalanche of complaints about the flavour. Gone is the classic | 0:49:18 | 0:49:18 | |
avalanche of complaints about the flavour. Gone is the classic chunk | 0:49:18 | 0:49:18 | |
flavour. Gone is the classic chunk design. | 0:49:18 | 0:49:20 | |
flavour. Gone is the classic chunk design. It | 0:49:20 | 0:49:22 | |
flavour. Gone is the classic chunk design. It now | 0:49:22 | 0:49:23 | |
flavour. Gone is the classic chunk design. It now has | 0:49:23 | 0:49:23 | |
flavour. Gone is the classic chunk design. It now has smoother, | 0:49:23 | 0:49:23 | |
flavour. Gone is the classic chunk design. It now has smoother, curvier | 0:49:23 | 0:49:24 | |
design. It now has smoother, curvier segments, | 0:49:24 | 0:49:24 | |
design. It now has smoother, curvier segments, and | 0:49:24 | 0:49:25 | |
design. It now has smoother, curvier segments, and has | 0:49:25 | 0:49:25 | |
design. It now has smoother, curvier segments, and has shrunk | 0:49:25 | 0:49:25 | |
design. It now has smoother, curvier segments, and has shrunk from | 0:49:25 | 0:49:25 | |
design. It now has smoother, curvier segments, and has shrunk from 49 | 0:49:25 | 0:49:26 | |
segments, and has shrunk from 49 grams | 0:49:26 | 0:49:26 | |
segments, and has shrunk from 49 grams to | 0:49:26 | 0:49:26 | |
segments, and has shrunk from 49 grams to 45. | 0:49:26 | 0:49:28 | |
segments, and has shrunk from 49 grams to 45. Customers | 0:49:28 | 0:49:28 | |
segments, and has shrunk from 49 grams to 45. Customers say | 0:49:28 | 0:49:30 | |
segments, and has shrunk from 49 grams to 45. Customers say that | 0:49:30 | 0:49:30 | |
segments, and has shrunk from 49 grams to 45. Customers say that the | 0:49:30 | 0:49:31 | |
grams to 45. Customers say that the new | 0:49:31 | 0:49:31 | |
grams to 45. Customers say that the new bars | 0:49:31 | 0:49:31 | |
grams to 45. Customers say that the new bars taste | 0:49:31 | 0:49:31 | |
grams to 45. Customers say that the new bars taste oily, | 0:49:31 | 0:49:32 | |
grams to 45. Customers say that the new bars taste oily, sugary | 0:49:32 | 0:49:32 | |
grams to 45. Customers say that the new bars taste oily, sugary and | 0:49:32 | 0:49:32 | |
new bars taste oily, sugary and sickly, | 0:49:32 | 0:49:32 | |
new bars taste oily, sugary and sickly, but | 0:49:32 | 0:49:33 | |
new bars taste oily, sugary and sickly, but can | 0:49:33 | 0:49:33 | |
new bars taste oily, sugary and sickly, but can raise | 0:49:33 | 0:49:33 | |
new bars taste oily, sugary and sickly, but can raise in | 0:49:33 | 0:49:33 | |
new bars taste oily, sugary and sickly, but can raise in cyst | 0:49:33 | 0:49:35 | |
new bars taste oily, sugary and sickly, but can raise in cyst that | 0:49:35 | 0:49:35 | |
sickly, but can raise in cyst that the | 0:49:35 | 0:49:35 | |
sickly, but can raise in cyst that the recipe | 0:49:35 | 0:49:35 | |
sickly, but can raise in cyst that the recipe has | 0:49:35 | 0:49:36 | |
sickly, but can raise in cyst that the recipe has been | 0:49:36 | 0:49:36 | |
sickly, but can raise in cyst that the recipe has been the | 0:49:36 | 0:49:36 | |
sickly, but can raise in cyst that the recipe has been the same | 0:49:36 | 0:49:36 | |
sickly, but can raise in cyst that the recipe has been the same for | 0:49:36 | 0:49:36 | |
sickly, but can raise in cyst that the recipe has been the same for a | 0:49:36 | 0:49:37 | |
the recipe has been the same for a century. | 0:49:37 | 0:49:38 | |
the recipe has been the same for a century. -- | 0:49:38 | 0:49:39 | |
the recipe has been the same for a century. -- Cadbury | 0:49:39 | 0:49:39 | |
the recipe has been the same for a century. -- Cadbury in | 0:49:39 | 0:49:40 | |
the recipe has been the same for a century. -- Cadbury in cyst. | 0:49:40 | 0:49:51 | |
the recipe has been the same for a century. -- Cadbury in cyst. -- | 0:49:51 | 0:49:52 | |
century. -- Cadbury in cyst. -- insist. | 0:49:52 | 0:49:54 | |
century. -- Cadbury in cyst. -- insist. A | 0:49:54 | 0:49:58 | |
century. -- Cadbury in cyst. -- insist. A moment | 0:49:58 | 0:49:58 | |
century. -- Cadbury in cyst. -- insist. A moment on the | 0:49:58 | 0:49:59 | |
century. -- Cadbury in cyst. -- insist. A moment on the lips, | 0:49:59 | 0:49:59 | |
century. -- Cadbury in cyst. -- insist. A moment on the lips, a | 0:49:59 | 0:49:59 | |
insist. A moment on the lips, a lifetime | 0:49:59 | 0:49:59 | |
insist. A moment on the lips, a lifetime on | 0:49:59 | 0:50:00 | |
insist. A moment on the lips, a lifetime on the | 0:50:00 | 0:50:00 | |
insist. A moment on the lips, a lifetime on the hips. | 0:50:00 | 0:50:04 | |
lifetime on the hips. Back | 0:50:04 | 0:50:04 | |
lifetime on the hips. Back to | 0:50:04 | 0:50:04 | |
lifetime on the hips. Back to Grattan | 0:50:04 | 0:50:04 | |
lifetime on the hips. Back to Grattan Estates. | 0:50:04 | 0:50:06 | |
lifetime on the hips. Back to Grattan Estates. We | 0:50:06 | 0:50:06 | |
lifetime on the hips. Back to Grattan Estates. We have | 0:50:06 | 0:50:06 | |
Back to Grattan Estates. We have seen | 0:50:06 | 0:50:07 | |
Back to Grattan Estates. We have seen Boss | 0:50:07 | 0:50:07 | |
Back to Grattan Estates. We have seen Boss Mustafa | 0:50:07 | 0:50:08 | |
Back to Grattan Estates. We have seen Boss Mustafa Shahnawaz | 0:50:08 | 0:50:08 | |
Back to Grattan Estates. We have seen Boss Mustafa Shahnawaz take | 0:50:08 | 0:50:08 | |
seen Boss Mustafa Shahnawaz take deposits | 0:50:08 | 0:50:10 | |
seen Boss Mustafa Shahnawaz take deposits from | 0:50:10 | 0:50:10 | |
seen Boss Mustafa Shahnawaz take deposits from is | 0:50:10 | 0:50:10 | |
seen Boss Mustafa Shahnawaz take deposits from is two | 0:50:10 | 0:50:10 | |
seen Boss Mustafa Shahnawaz take deposits from is two sets | 0:50:10 | 0:50:11 | |
seen Boss Mustafa Shahnawaz take deposits from is two sets of | 0:50:11 | 0:50:11 | |
seen Boss Mustafa Shahnawaz take deposits from is two sets of people | 0:50:11 | 0:50:11 | |
deposits from is two sets of people for | 0:50:11 | 0:50:11 | |
deposits from is two sets of people for the | 0:50:11 | 0:50:12 | |
deposits from is two sets of people for the same | 0:50:12 | 0:50:12 | |
deposits from is two sets of people for the same flat. | 0:50:12 | 0:50:14 | |
deposits from is two sets of people for the same flat. But | 0:50:14 | 0:50:15 | |
deposits from is two sets of people for the same flat. But they | 0:50:15 | 0:50:16 | |
deposits from is two sets of people for the same flat. But they weren't | 0:50:16 | 0:50:18 | |
for the same flat. But they weren't planning | 0:50:18 | 0:50:19 | |
for the same flat. But they weren't planning that | 0:50:19 | 0:50:19 | |
for the same flat. But they weren't planning that those | 0:50:19 | 0:50:19 | |
for the same flat. But they weren't planning that those two | 0:50:19 | 0:50:19 | |
for the same flat. But they weren't planning that those two sets | 0:50:19 | 0:50:20 | |
for the same flat. But they weren't planning that those two sets of | 0:50:20 | 0:50:20 | |
planning that those two sets of tenants | 0:50:20 | 0:50:20 | |
planning that those two sets of tenants would | 0:50:20 | 0:50:20 | |
planning that those two sets of tenants would pop | 0:50:20 | 0:50:21 | |
planning that those two sets of tenants would pop into | 0:50:21 | 0:50:21 | |
planning that those two sets of tenants would pop into the | 0:50:21 | 0:50:21 | |
planning that those two sets of tenants would pop into the office | 0:50:21 | 0:50:21 | |
planning that those two sets of tenants would pop into the office at | 0:50:21 | 0:50:22 | |
tenants would pop into the office at the | 0:50:22 | 0:50:22 | |
tenants would pop into the office at the same | 0:50:22 | 0:50:22 | |
tenants would pop into the office at the same time. | 0:50:22 | 0:50:23 | |
tenants would pop into the office at the same time. Having | 0:50:23 | 0:50:25 | |
tenants would pop into the office at the same time. Having paid | 0:50:25 | 0:50:25 | |
tenants would pop into the office at the same time. Having paid a | 0:50:25 | 0:50:26 | |
tenants would pop into the office at the same time. Having paid a £700 | 0:50:26 | 0:50:26 | |
the same time. Having paid a £700 deposit, | 0:50:26 | 0:50:26 | |
the same time. Having paid a £700 deposit, Sam | 0:50:26 | 0:50:26 | |
the same time. Having paid a £700 deposit, Sam is | 0:50:26 | 0:50:26 | |
the same time. Having paid a £700 deposit, Sam is returning | 0:50:26 | 0:50:27 | |
the same time. Having paid a £700 deposit, Sam is returning to | 0:50:27 | 0:50:27 | |
the same time. Having paid a £700 deposit, Sam is returning to the | 0:50:27 | 0:50:27 | |
deposit, Sam is returning to the office | 0:50:27 | 0:50:28 | |
deposit, Sam is returning to the office with | 0:50:28 | 0:50:28 | |
deposit, Sam is returning to the office with Ben | 0:50:28 | 0:50:29 | |
deposit, Sam is returning to the office with Ben to | 0:50:29 | 0:50:29 | |
deposit, Sam is returning to the office with Ben to drop | 0:50:29 | 0:50:29 | |
deposit, Sam is returning to the office with Ben to drop off | 0:50:29 | 0:50:29 | |
deposit, Sam is returning to the office with Ben to drop off some | 0:50:29 | 0:50:30 | |
deposit, Sam is returning to the office with Ben to drop off some of | 0:50:30 | 0:50:30 | |
office with Ben to drop off some of the | 0:50:30 | 0:50:30 | |
office with Ben to drop off some of the paperwork. | 0:50:30 | 0:50:32 | |
office with Ben to drop off some of the paperwork. A | 0:50:32 | 0:50:32 | |
office with Ben to drop off some of the paperwork. A big | 0:50:32 | 0:50:33 | |
office with Ben to drop off some of the paperwork. A big smile, | 0:50:33 | 0:50:33 | |
office with Ben to drop off some of the paperwork. A big smile, but | 0:50:33 | 0:50:33 | |
office with Ben to drop off some of the paperwork. A big smile, but it | 0:50:33 | 0:50:33 | |
the paperwork. A big smile, but it might | 0:50:33 | 0:50:34 | |
the paperwork. A big smile, but it might not | 0:50:34 | 0:50:34 | |
the paperwork. A big smile, but it might not be | 0:50:34 | 0:50:34 | |
the paperwork. A big smile, but it might not be there | 0:50:34 | 0:50:34 | |
the paperwork. A big smile, but it might not be there for | 0:50:34 | 0:50:35 | |
the paperwork. A big smile, but it might not be there for long, | 0:50:35 | 0:50:35 | |
the paperwork. A big smile, but it might not be there for long, because | 0:50:35 | 0:50:35 | |
might not be there for long, because Sam | 0:50:35 | 0:50:35 | |
might not be there for long, because Sam and | 0:50:35 | 0:50:36 | |
might not be there for long, because Sam and Ben are | 0:50:36 | 0:50:36 | |
might not be there for long, because Sam and Ben are closely | 0:50:36 | 0:50:36 | |
might not be there for long, because Sam and Ben are closely followed | 0:50:36 | 0:50:36 | |
might not be there for long, because Sam and Ben are closely followed by | 0:50:36 | 0:50:37 | |
Sam and Ben are closely followed by Sarah. | 0:50:37 | 0:50:39 | |
Sam and Ben are closely followed by Sarah. Not | 0:50:39 | 0:50:39 | |
Sam and Ben are closely followed by Sarah. Not only | 0:50:39 | 0:50:40 | |
Sam and Ben are closely followed by Sarah. Not only has | 0:50:40 | 0:50:40 | |
Sam and Ben are closely followed by Sarah. Not only has she | 0:50:40 | 0:50:40 | |
Sam and Ben are closely followed by Sarah. Not only has she also | 0:50:40 | 0:50:40 | |
Sam and Ben are closely followed by Sarah. Not only has she also paid | 0:50:40 | 0:50:41 | |
Sarah. Not only has she also paid for | 0:50:41 | 0:50:41 | |
Sarah. Not only has she also paid for the | 0:50:41 | 0:50:41 | |
Sarah. Not only has she also paid for the same | 0:50:41 | 0:50:41 | |
Sarah. Not only has she also paid for the same flat, | 0:50:41 | 0:50:42 | |
Sarah. Not only has she also paid for the same flat, she | 0:50:42 | 0:50:42 | |
Sarah. Not only has she also paid for the same flat, she happens | 0:50:42 | 0:50:42 | |
Sarah. Not only has she also paid for the same flat, she happens to | 0:50:42 | 0:50:42 | |
for the same flat, she happens to know | 0:50:42 | 0:50:42 | |
for the same flat, she happens to know him. | 0:50:42 | 0:50:44 | |
for the same flat, she happens to know him. What | 0:50:44 | 0:50:44 | |
for the same flat, she happens to know him. What are | 0:50:44 | 0:50:45 | |
for the same flat, she happens to know him. What are you | 0:50:45 | 0:50:45 | |
for the same flat, she happens to know him. What are you doing | 0:50:45 | 0:50:45 | |
for the same flat, she happens to know him. What are you doing here? | 0:50:45 | 0:50:46 | |
Of | 0:50:52 | 0:50:52 | |
Of course, | 0:50:52 | 0:50:53 | |
Of course, they | 0:50:53 | 0:50:53 | |
Of course, they haven't | 0:50:53 | 0:50:53 | |
Of course, they haven't seen | 0:50:53 | 0:50:53 | |
Of course, they haven't seen each | 0:50:53 | 0:50:53 | |
Of course, they haven't seen each other | 0:50:53 | 0:50:55 | |
Of course, they haven't seen each other since | 0:50:55 | 0:50:55 | |
Of course, they haven't seen each other since that | 0:50:55 | 0:50:55 | |
Of course, they haven't seen each other since that evening, | 0:50:55 | 0:50:56 | |
Of course, they haven't seen each other since that evening, but | 0:50:56 | 0:50:56 | |
Of course, they haven't seen each other since that evening, but there | 0:50:56 | 0:50:57 | |
other since that evening, but there could | 0:50:57 | 0:50:57 | |
other since that evening, but there could still | 0:50:57 | 0:50:57 | |
other since that evening, but there could still be | 0:50:57 | 0:50:57 | |
other since that evening, but there could still be a | 0:50:57 | 0:50:57 | |
other since that evening, but there could still be a spark. | 0:50:57 | 0:50:58 | |
They are | 0:51:05 | 0:51:05 | |
They are about | 0:51:05 | 0:51:05 | |
They are about to | 0:51:05 | 0:51:06 | |
They are about to realise | 0:51:06 | 0:51:06 | |
They are about to realise it | 0:51:06 | 0:51:06 | |
They are about to realise it have | 0:51:06 | 0:51:06 | |
They are about to realise it have both | 0:51:06 | 0:51:06 | |
They are about to realise it have both put | 0:51:06 | 0:51:07 | |
They are about to realise it have both put a | 0:51:07 | 0:51:07 | |
They are about to realise it have both put a deposit | 0:51:07 | 0:51:08 | |
They are about to realise it have both put a deposit on | 0:51:08 | 0:51:08 | |
They are about to realise it have both put a deposit on the | 0:51:08 | 0:51:08 | |
They are about to realise it have both put a deposit on the same | 0:51:08 | 0:51:08 | |
They are about to realise it have both put a deposit on the same flat. | 0:51:08 | 0:51:09 | |
So, | 0:51:18 | 0:51:18 | |
So, how | 0:51:18 | 0:51:18 | |
So, how will | 0:51:18 | 0:51:18 | |
So, how will Mustafa | 0:51:18 | 0:51:19 | |
So, how will Mustafa Shahnawaz | 0:51:19 | 0:51:19 | |
So, how will Mustafa Shahnawaz handled | 0:51:19 | 0:51:19 | |
So, how will Mustafa Shahnawaz handled this? | 0:51:19 | 0:51:22 | |
So, how will Mustafa Shahnawaz handled this? First | 0:51:22 | 0:51:22 | |
So, how will Mustafa Shahnawaz handled this? First he | 0:51:22 | 0:51:22 | |
So, how will Mustafa Shahnawaz handled this? First he ushers | 0:51:22 | 0:51:23 | |
So, how will Mustafa Shahnawaz handled this? First he ushers us | 0:51:23 | 0:51:23 | |
handled this? First he ushers us into | 0:51:23 | 0:51:24 | |
handled this? First he ushers us into a | 0:51:24 | 0:51:24 | |
handled this? First he ushers us into a back | 0:51:24 | 0:51:24 | |
handled this? First he ushers us into a back room | 0:51:24 | 0:51:24 | |
handled this? First he ushers us into a back room away | 0:51:24 | 0:51:24 | |
handled this? First he ushers us into a back room away from | 0:51:24 | 0:51:25 | |
handled this? First he ushers us into a back room away from the | 0:51:25 | 0:51:25 | |
handled this? First he ushers us into a back room away from the other | 0:51:25 | 0:51:25 | |
into a back room away from the other customers | 0:51:25 | 0:51:25 | |
into a back room away from the other customers while | 0:51:25 | 0:51:26 | |
into a back room away from the other customers while they | 0:51:26 | 0:51:26 | |
into a back room away from the other customers while they work | 0:51:26 | 0:51:26 | |
into a back room away from the other customers while they work out | 0:51:26 | 0:51:26 | |
into a back room away from the other customers while they work out what | 0:51:26 | 0:51:26 | |
customers while they work out what to | 0:51:26 | 0:51:27 | |
customers while they work out what to do. | 0:51:27 | 0:51:28 | |
Having | 0:51:31 | 0:51:33 | |
Having promised | 0:51:33 | 0:51:33 | |
Having promised to | 0:51:33 | 0:51:34 | |
Having promised to sit | 0:51:34 | 0:51:34 | |
Having promised to sit down | 0:51:34 | 0:51:34 | |
Having promised to sit down with | 0:51:34 | 0:51:34 | |
Having promised to sit down with us, | 0:51:34 | 0:51:35 | |
Having promised to sit down with us, he | 0:51:35 | 0:51:35 | |
Having promised to sit down with us, he makes | 0:51:35 | 0:51:35 | |
Having promised to sit down with us, he makes a | 0:51:35 | 0:51:36 | |
Having promised to sit down with us, he makes a swift | 0:51:36 | 0:51:36 | |
Having promised to sit down with us, he makes a swift exit, | 0:51:36 | 0:51:36 | |
Having promised to sit down with us, he makes a swift exit, leaving | 0:51:36 | 0:51:36 | |
Having promised to sit down with us, he makes a swift exit, leaving Adam | 0:51:36 | 0:51:37 | |
he makes a swift exit, leaving Adam to | 0:51:37 | 0:51:37 | |
he makes a swift exit, leaving Adam to explain. | 0:51:37 | 0:51:39 | |
You | 0:51:49 | 0:51:50 | |
You told | 0:51:50 | 0:51:50 | |
You told me | 0:51:50 | 0:51:50 | |
You told me that | 0:51:50 | 0:51:50 | |
You told me that nobody | 0:51:50 | 0:51:51 | |
You told me that nobody else | 0:51:51 | 0:51:51 | |
You told me that nobody else was | 0:51:51 | 0:51:51 | |
You told me that nobody else was being | 0:51:51 | 0:51:51 | |
You told me that nobody else was being considered. | 0:51:51 | 0:51:54 | |
You told me that nobody else was being considered. So | 0:51:54 | 0:51:54 | |
You told me that nobody else was being considered. So you | 0:51:54 | 0:51:55 | |
You told me that nobody else was being considered. So you have | 0:51:55 | 0:51:55 | |
being considered. So you have promised | 0:51:55 | 0:51:56 | |
being considered. So you have promised two | 0:51:56 | 0:51:56 | |
being considered. So you have promised two people | 0:51:56 | 0:51:56 | |
being considered. So you have promised two people the | 0:51:56 | 0:51:56 | |
being considered. So you have promised two people the same | 0:51:56 | 0:51:56 | |
promised two people the same property | 0:51:56 | 0:51:57 | |
promised two people the same property just in | 0:51:57 | 0:51:57 | |
promised two people the same property just in case | 0:51:57 | 0:51:57 | |
promised two people the same property just in case one | 0:51:57 | 0:51:58 | |
promised two people the same property just in case one of | 0:51:58 | 0:51:58 | |
promised two people the same property just in case one of them | 0:51:58 | 0:51:58 | |
property just in case one of them fails | 0:51:58 | 0:51:58 | |
property just in case one of them fails a | 0:51:58 | 0:51:58 | |
property just in case one of them fails a credit | 0:51:58 | 0:51:59 | |
property just in case one of them fails a credit check? | 0:51:59 | 0:51:59 | |
property just in case one of them fails a credit check? We | 0:51:59 | 0:51:59 | |
property just in case one of them fails a credit check? We have | 0:51:59 | 0:51:59 | |
property just in case one of them fails a credit check? We have a | 0:51:59 | 0:52:00 | |
fails a credit check? We have a problem. | 0:52:00 | 0:52:04 | |
fails a credit check? We have a problem. What | 0:52:04 | 0:52:04 | |
fails a credit check? We have a problem. What if | 0:52:04 | 0:52:04 | |
fails a credit check? We have a problem. What if those | 0:52:04 | 0:52:04 | |
fails a credit check? We have a problem. What if those of | 0:52:04 | 0:52:05 | |
fails a credit check? We have a problem. What if those of our | 0:52:05 | 0:52:05 | |
fails a credit check? We have a problem. What if those of our credit | 0:52:05 | 0:52:05 | |
problem. What if those of our credit checks | 0:52:05 | 0:52:05 | |
problem. What if those of our credit checks go | 0:52:05 | 0:52:05 | |
problem. What if those of our credit checks go through? | 0:52:05 | 0:52:06 | |
problem. What if those of our credit checks go through? Who | 0:52:06 | 0:52:06 | |
problem. What if those of our credit checks go through? Who gets | 0:52:06 | 0:52:06 | |
problem. What if those of our credit checks go through? Who gets the | 0:52:06 | 0:52:06 | |
checks go through? Who gets the property? | 0:52:06 | 0:52:08 | |
Mustafa | 0:52:13 | 0:52:15 | |
Mustafa Shahnawaz | 0:52:15 | 0:52:15 | |
Mustafa Shahnawaz has | 0:52:15 | 0:52:16 | |
Mustafa Shahnawaz has rejoined the | 0:52:16 | 0:52:16 | |
Mustafa Shahnawaz has rejoined the party. | 0:52:16 | 0:52:18 | |
Mustafa Shahnawaz has rejoined the party. When | 0:52:18 | 0:52:19 | |
Mustafa Shahnawaz has rejoined the party. When we | 0:52:19 | 0:52:19 | |
Mustafa Shahnawaz has rejoined the party. When we put | 0:52:19 | 0:52:19 | |
Mustafa Shahnawaz has rejoined the party. When we put our | 0:52:19 | 0:52:19 | |
Mustafa Shahnawaz has rejoined the party. When we put our money | 0:52:19 | 0:52:19 | |
Mustafa Shahnawaz has rejoined the party. When we put our money down, | 0:52:19 | 0:52:20 | |
Mustafa Shahnawaz has rejoined the you promised | 0:52:20 | 0:52:20 | |
Mustafa Shahnawaz has rejoined the you promised us | 0:52:20 | 0:52:20 | |
Mustafa Shahnawaz has rejoined the you promised us the | 0:52:20 | 0:52:20 | |
Mustafa Shahnawaz has rejoined the you promised us the flat. | 0:52:20 | 0:52:22 | |
You | 0:52:28 | 0:52:28 | |
You said | 0:52:28 | 0:52:28 | |
You said that | 0:52:28 | 0:52:28 | |
You said that if | 0:52:28 | 0:52:28 | |
You said that if I | 0:52:28 | 0:52:29 | |
You said that if I gave | 0:52:29 | 0:52:29 | |
You said that if I gave you | 0:52:29 | 0:52:29 | |
You said that if I gave you the | 0:52:29 | 0:52:29 | |
You said that if I gave you the money, | 0:52:29 | 0:52:30 | |
You said that if I gave you the money, you | 0:52:30 | 0:52:30 | |
You said that if I gave you the money, you wouldn't | 0:52:30 | 0:52:30 | |
You said that if I gave you the money, you wouldn't be | 0:52:30 | 0:52:30 | |
You said that if I gave you the money, you wouldn't be showing | 0:52:30 | 0:52:31 | |
money, you wouldn't be showing anywhere | 0:52:31 | 0:52:31 | |
money, you wouldn't be showing anywhere else. | 0:52:31 | 0:52:32 | |
He | 0:52:41 | 0:52:41 | |
He does | 0:52:41 | 0:52:42 | |
He does refund | 0:52:42 | 0:52:42 | |
He does refund our | 0:52:42 | 0:52:43 | |
He does refund our two | 0:52:43 | 0:52:43 | |
He does refund our two deposits, | 0:52:43 | 0:52:43 | |
He does refund our two deposits, but | 0:52:43 | 0:52:43 | |
He does refund our two deposits, but we | 0:52:43 | 0:52:43 | |
He does refund our two deposits, but we are | 0:52:43 | 0:52:44 | |
He does refund our two deposits, but we are the | 0:52:44 | 0:52:44 | |
He does refund our two deposits, but we are the lucky | 0:52:44 | 0:52:44 | |
He does refund our two deposits, but we are the lucky ones. | 0:52:44 | 0:52:46 | |
He does refund our two deposits, but we are the lucky ones. Lizzie | 0:52:46 | 0:52:46 | |
He does refund our two deposits, but we are the lucky ones. Lizzie and | 0:52:46 | 0:52:46 | |
we are the lucky ones. Lizzie and Claire | 0:52:46 | 0:52:46 | |
we are the lucky ones. Lizzie and Claire are | 0:52:46 | 0:52:47 | |
we are the lucky ones. Lizzie and Claire are still | 0:52:47 | 0:52:47 | |
we are the lucky ones. Lizzie and Claire are still waiting | 0:52:47 | 0:52:47 | |
we are the lucky ones. Lizzie and Claire are still waiting for | 0:52:47 | 0:52:47 | |
we are the lucky ones. Lizzie and Claire are still waiting for theirs. | 0:52:47 | 0:52:49 | |
Claire are still waiting for theirs. So | 0:52:49 | 0:52:49 | |
Claire are still waiting for theirs. So we | 0:52:49 | 0:52:50 | |
Claire are still waiting for theirs. So we have | 0:52:50 | 0:52:50 | |
Claire are still waiting for theirs. So we have a | 0:52:50 | 0:52:51 | |
Claire are still waiting for theirs. So we have a letting | 0:52:51 | 0:52:51 | |
Claire are still waiting for theirs. So we have a letting agent | 0:52:51 | 0:52:51 | |
Claire are still waiting for theirs. So we have a letting agent who | 0:52:51 | 0:52:51 | |
So we have a letting agent who advertises | 0:52:51 | 0:52:51 | |
So we have a letting agent who advertises properties | 0:52:51 | 0:52:52 | |
So we have a letting agent who advertises properties that | 0:52:52 | 0:52:52 | |
So we have a letting agent who advertises properties that are | 0:52:52 | 0:52:53 | |
So we have a letting agent who advertises properties that are not | 0:52:53 | 0:52:53 | |
advertises properties that are not his | 0:52:53 | 0:52:53 | |
advertises properties that are not his to | 0:52:53 | 0:52:53 | |
advertises properties that are not his to sell, | 0:52:53 | 0:52:54 | |
advertises properties that are not his to sell, who | 0:52:54 | 0:52:54 | |
advertises properties that are not his to sell, who takes | 0:52:54 | 0:52:55 | |
advertises properties that are not his to sell, who takes a | 0:52:55 | 0:52:55 | |
advertises properties that are not his to sell, who takes a deposit | 0:52:55 | 0:52:55 | |
advertises properties that are not his to sell, who takes a deposit on | 0:52:55 | 0:52:55 | |
his to sell, who takes a deposit on a | 0:52:55 | 0:52:55 | |
his to sell, who takes a deposit on a flat | 0:52:55 | 0:52:56 | |
his to sell, who takes a deposit on a flat and | 0:52:56 | 0:52:56 | |
his to sell, who takes a deposit on a flat and then | 0:52:56 | 0:52:56 | |
his to sell, who takes a deposit on a flat and then changes | 0:52:56 | 0:52:56 | |
his to sell, who takes a deposit on a flat and then changes the | 0:52:56 | 0:52:57 | |
his to sell, who takes a deposit on a flat and then changes the rent | 0:52:57 | 0:52:57 | |
a flat and then changes the rent and keeps | 0:52:57 | 0:52:57 | |
a flat and then changes the rent and keeps the | 0:52:57 | 0:52:58 | |
a flat and then changes the rent and keeps the deposit, | 0:52:58 | 0:52:59 | |
a flat and then changes the rent and keeps the deposit, and | 0:52:59 | 0:52:59 | |
a flat and then changes the rent and keeps the deposit, and who | 0:52:59 | 0:53:00 | |
a flat and then changes the rent and keeps the deposit, and who takes | 0:53:00 | 0:53:00 | |
keeps the deposit, and who takes multiple | 0:53:00 | 0:53:00 | |
keeps the deposit, and who takes multiple deposit | 0:53:00 | 0:53:00 | |
keeps the deposit, and who takes multiple deposit on | 0:53:00 | 0:53:00 | |
keeps the deposit, and who takes multiple deposit on the | 0:53:00 | 0:53:01 | |
keeps the deposit, and who takes multiple deposit on the same | 0:53:01 | 0:53:01 | |
multiple deposit on the same property. | 0:53:01 | 0:53:02 | |
multiple deposit on the same property. In | 0:53:02 | 0:53:02 | |
multiple deposit on the same property. In short, | 0:53:02 | 0:53:04 | |
multiple deposit on the same property. In short, he's | 0:53:04 | 0:53:05 | |
multiple deposit on the same property. In short, he's forcing | 0:53:05 | 0:53:05 | |
multiple deposit on the same property. In short, he's forcing his | 0:53:05 | 0:53:05 | |
property. In short, he's forcing his client | 0:53:05 | 0:53:05 | |
property. In short, he's forcing his client into a | 0:53:05 | 0:53:06 | |
property. In short, he's forcing his client into a corner | 0:53:06 | 0:53:06 | |
property. In short, he's forcing his client into a corner when | 0:53:06 | 0:53:07 | |
property. In short, he's forcing his client into a corner when they | 0:53:07 | 0:53:07 | |
property. In short, he's forcing his client into a corner when they are | 0:53:07 | 0:53:07 | |
client into a corner when they are at | 0:53:07 | 0:53:07 | |
client into a corner when they are at their | 0:53:07 | 0:53:08 | |
client into a corner when they are at their most | 0:53:08 | 0:53:08 | |
client into a corner when they are at their most desperate. | 0:53:08 | 0:53:09 | |
client into a corner when they are at their most desperate. So | 0:53:09 | 0:53:09 | |
client into a corner when they are at their most desperate. So now | 0:53:09 | 0:53:10 | |
client into a corner when they are at their most desperate. So now it | 0:53:10 | 0:53:10 | |
at their most desperate. So now it is | 0:53:10 | 0:53:10 | |
at their most desperate. So now it is our | 0:53:10 | 0:53:10 | |
at their most desperate. So now it is our turn | 0:53:10 | 0:53:10 | |
at their most desperate. So now it is our turn to | 0:53:10 | 0:53:11 | |
at their most desperate. So now it is our turn to return | 0:53:11 | 0:53:11 | |
at their most desperate. So now it is our turn to return the | 0:53:11 | 0:53:11 | |
at their most desperate. So now it is our turn to return the favour. | 0:53:11 | 0:53:14 | |
is our turn to return the favour. We | 0:53:14 | 0:53:14 | |
is our turn to return the favour. We have | 0:53:14 | 0:53:14 | |
is our turn to return the favour. We have booked | 0:53:14 | 0:53:15 | |
is our turn to return the favour. We have booked an | 0:53:15 | 0:53:15 | |
is our turn to return the favour. We have booked an appointment | 0:53:15 | 0:53:15 | |
is our turn to return the favour. We have booked an appointment at | 0:53:15 | 0:53:15 | |
is our turn to return the favour. We have booked an appointment at one | 0:53:15 | 0:53:15 | |
We have booked an appointment at one of | 0:53:15 | 0:53:16 | |
We have booked an appointment at one of Grattan | 0:53:16 | 0:53:17 | |
We have booked an appointment at one of Grattan Estates' | 0:53:17 | 0:53:17 | |
We have booked an appointment at one of Grattan Estates' rental | 0:53:17 | 0:53:17 | |
of Grattan Estates' rental properties. | 0:53:17 | 0:53:19 | |
of Grattan Estates' rental properties. But | 0:53:19 | 0:53:19 | |
of Grattan Estates' rental properties. But this | 0:53:19 | 0:53:20 | |
of Grattan Estates' rental properties. But this viewing | 0:53:20 | 0:53:20 | |
of Grattan Estates' rental properties. But this viewing won't | 0:53:20 | 0:53:20 | |
properties. But this viewing won't go | 0:53:20 | 0:53:20 | |
properties. But this viewing won't go the | 0:53:20 | 0:53:21 | |
properties. But this viewing won't go the way | 0:53:21 | 0:53:21 | |
properties. But this viewing won't go the way he | 0:53:21 | 0:53:21 | |
properties. But this viewing won't go the way he is | 0:53:21 | 0:53:21 | |
properties. But this viewing won't go the way he is expecting. | 0:53:21 | 0:53:23 | |
properties. But this viewing won't go the way he is expecting. This | 0:53:23 | 0:53:24 | |
properties. But this viewing won't time it | 0:53:24 | 0:53:24 | |
properties. But this viewing won't time it is | 0:53:24 | 0:53:25 | |
properties. But this viewing won't time it is our | 0:53:25 | 0:53:25 | |
properties. But this viewing won't time it is our team | 0:53:25 | 0:53:25 | |
properties. But this viewing won't time it is our team members | 0:53:25 | 0:53:25 | |
properties. But this viewing won't time it is our team members Simon | 0:53:25 | 0:53:25 | |
time it is our team members Simon and | 0:53:25 | 0:53:26 | |
time it is our team members Simon and Georgina | 0:53:26 | 0:53:26 | |
time it is our team members Simon and Georgina playing | 0:53:26 | 0:53:26 | |
time it is our team members Simon and Georgina playing the | 0:53:26 | 0:53:26 | |
time it is our team members Simon and Georgina playing the part | 0:53:26 | 0:53:27 | |
time it is our team members Simon and Georgina playing the part of | 0:53:27 | 0:53:27 | |
time it is our team members Simon and Georgina playing the part of the | 0:53:27 | 0:53:27 | |
and Georgina playing the part of the flat | 0:53:27 | 0:53:27 | |
and Georgina playing the part of the flat hunters. | 0:53:27 | 0:53:29 | |
and Georgina playing the part of the flat hunters. They | 0:53:29 | 0:53:29 | |
and Georgina playing the part of the flat hunters. They should | 0:53:29 | 0:53:29 | |
and Georgina playing the part of the flat hunters. They should be | 0:53:29 | 0:53:30 | |
and Georgina playing the part of the flat hunters. They should be here | 0:53:30 | 0:53:30 | |
flat hunters. They should be here within | 0:53:30 | 0:53:30 | |
flat hunters. They should be here within a | 0:53:30 | 0:53:30 | |
flat hunters. They should be here within a few | 0:53:30 | 0:53:30 | |
flat hunters. They should be here within a few minutes | 0:53:30 | 0:53:33 | |
flat hunters. They should be here within a few minutes stop. | 0:53:33 | 0:53:36 | |
flat hunters. They should be here within a few minutes stop. And | 0:53:36 | 0:53:36 | |
flat hunters. They should be here within a few minutes stop. And here | 0:53:36 | 0:53:36 | |
within a few minutes stop. And here he | 0:53:36 | 0:53:36 | |
within a few minutes stop. And here he is. | 0:53:36 | 0:53:39 | |
within a few minutes stop. And here he is. Martin/?Mustafa | 0:53:39 | 0:53:42 | |
within a few minutes stop. And here he is. Martin/?Mustafa Shahnawaz. | 0:53:42 | 0:53:46 | |
he is. Martin/?Mustafa Shahnawaz. Once | 0:53:46 | 0:53:46 | |
he is. Martin/?Mustafa Shahnawaz. Once he | 0:53:46 | 0:53:46 | |
he is. Martin/?Mustafa Shahnawaz. Once he is | 0:53:46 | 0:53:46 | |
he is. Martin/?Mustafa Shahnawaz. Once he is inside, | 0:53:46 | 0:53:47 | |
he is. Martin/?Mustafa Shahnawaz. Once he is inside, we | 0:53:47 | 0:53:47 | |
he is. Martin/?Mustafa Shahnawaz. Once he is inside, we make | 0:53:47 | 0:53:47 | |
he is. Martin/?Mustafa Shahnawaz. Once he is inside, we make our | 0:53:47 | 0:53:47 | |
he is. Martin/?Mustafa Shahnawaz. Once he is inside, we make our move. | 0:53:47 | 0:53:49 | |
Once he is inside, we make our move. Georgina | 0:53:49 | 0:53:49 | |
Once he is inside, we make our move. Georgina lets | 0:53:49 | 0:53:49 | |
Once he is inside, we make our move. Georgina lets the | 0:53:49 | 0:53:49 | |
Once he is inside, we make our move. Georgina lets the rest | 0:53:49 | 0:53:49 | |
Once he is inside, we make our move. Georgina lets the rest of | 0:53:49 | 0:53:50 | |
Once he is inside, we make our move. Georgina lets the rest of us | 0:53:50 | 0:53:50 | |
Once he is inside, we make our move. Georgina lets the rest of us in. | 0:53:50 | 0:53:55 | |
Georgina lets the rest of us in. Write | 0:53:55 | 0:53:56 | |
Georgina lets the rest of us in. Write to | 0:53:56 | 0:53:56 | |
Georgina lets the rest of us in. Write to the | 0:53:56 | 0:53:56 | |
Georgina lets the rest of us in. Write to the top. | 0:53:56 | 0:54:03 | |
Georgina lets the rest of us in. Write to the top. Mustafa | 0:54:03 | 0:54:03 | |
Write to the top. Mustafa Shahnawaz, | 0:54:03 | 0:54:04 | |
Write to the top. Mustafa Shahnawaz, Matt | 0:54:04 | 0:54:04 | |
Write to the top. Mustafa Shahnawaz, Matt all | 0:54:04 | 0:54:04 | |
Write to the top. Mustafa Shahnawaz, Matt all right, | 0:54:04 | 0:54:04 | |
Write to the top. Mustafa Shahnawaz, Matt all right, BBC | 0:54:04 | 0:54:04 | |
Write to the top. Mustafa Shahnawaz, Matt all right, BBC Rogue | 0:54:04 | 0:54:05 | |
Shahnawaz, Matt all right, BBC Rogue Traders. | 0:54:05 | 0:54:06 | |
Shahnawaz, Matt all right, BBC Rogue Traders. It | 0:54:06 | 0:54:06 | |
Shahnawaz, Matt all right, BBC Rogue Traders. It is | 0:54:06 | 0:54:06 | |
Shahnawaz, Matt all right, BBC Rogue Traders. It is an | 0:54:06 | 0:54:09 | |
Shahnawaz, Matt all right, BBC Rogue Traders. It is an interesting | 0:54:09 | 0:54:09 | |
Traders. It is an interesting business | 0:54:09 | 0:54:09 | |
Traders. It is an interesting business that | 0:54:09 | 0:54:10 | |
Traders. It is an interesting business that you | 0:54:10 | 0:54:10 | |
Traders. It is an interesting business that you have | 0:54:10 | 0:54:10 | |
Traders. It is an interesting business that you have put | 0:54:10 | 0:54:10 | |
Traders. It is an interesting business that you have put together. | 0:54:10 | 0:54:12 | |
business that you have put together. This | 0:54:12 | 0:54:12 | |
business that you have put together. This is | 0:54:12 | 0:54:12 | |
business that you have put together. This is a | 0:54:12 | 0:54:12 | |
business that you have put together. This is a beautiful | 0:54:12 | 0:54:13 | |
business that you have put together. This is a beautiful view | 0:54:13 | 0:54:13 | |
business that you have put together. This is a beautiful view you | 0:54:13 | 0:54:13 | |
business that you have put together. This is a beautiful view you have | 0:54:13 | 0:54:13 | |
This is a beautiful view you have got. | 0:54:13 | 0:54:15 | |
This is a beautiful view you have got. Your | 0:54:15 | 0:54:15 | |
This is a beautiful view you have got. Your business | 0:54:15 | 0:54:15 | |
This is a beautiful view you have got. Your business model | 0:54:15 | 0:54:16 | |
This is a beautiful view you have got. Your business model is | 0:54:16 | 0:54:16 | |
This is a beautiful view you have got. Your business model is showing | 0:54:16 | 0:54:16 | |
got. Your business model is showing flats | 0:54:16 | 0:54:16 | |
got. Your business model is showing flats to | 0:54:16 | 0:54:18 | |
got. Your business model is showing flats to people | 0:54:18 | 0:54:18 | |
got. Your business model is showing flats to people and | 0:54:18 | 0:54:18 | |
got. Your business model is showing flats to people and taking | 0:54:18 | 0:54:18 | |
got. Your business model is showing flats to people and taking deposits | 0:54:18 | 0:54:19 | |
flats to people and taking deposits from | 0:54:19 | 0:54:21 | |
flats to people and taking deposits from them, | 0:54:21 | 0:54:21 | |
flats to people and taking deposits from them, sometimes | 0:54:21 | 0:54:22 | |
flats to people and taking deposits from them, sometimes thousands | 0:54:22 | 0:54:22 | |
flats to people and taking deposits from them, sometimes thousands of | 0:54:22 | 0:54:22 | |
from them, sometimes thousands of pounds, | 0:54:22 | 0:54:23 | |
from them, sometimes thousands of pounds, and | 0:54:23 | 0:54:23 | |
from them, sometimes thousands of pounds, and then | 0:54:23 | 0:54:23 | |
from them, sometimes thousands of pounds, and then not | 0:54:23 | 0:54:23 | |
from them, sometimes thousands of pounds, and then not handing | 0:54:23 | 0:54:23 | |
from them, sometimes thousands of pounds, and then not handing the | 0:54:23 | 0:54:24 | |
pounds, and then not handing the deposit | 0:54:24 | 0:54:24 | |
pounds, and then not handing the deposit back, | 0:54:24 | 0:54:26 | |
pounds, and then not handing the deposit back, or | 0:54:26 | 0:54:26 | |
pounds, and then not handing the deposit back, or taking | 0:54:26 | 0:54:27 | |
pounds, and then not handing the deposit back, or taking multiple | 0:54:27 | 0:54:27 | |
deposit back, or taking multiple deposits | 0:54:27 | 0:54:27 | |
deposit back, or taking multiple deposits from | 0:54:27 | 0:54:27 | |
deposit back, or taking multiple deposits from people | 0:54:27 | 0:54:27 | |
deposit back, or taking multiple deposits from people who | 0:54:27 | 0:54:28 | |
deposit back, or taking multiple deposits from people who have | 0:54:28 | 0:54:28 | |
deposit back, or taking multiple deposits from people who have been | 0:54:28 | 0:54:28 | |
deposits from people who have been given | 0:54:28 | 0:54:29 | |
deposits from people who have been given an | 0:54:29 | 0:54:30 | |
deposits from people who have been given an assurance | 0:54:30 | 0:54:30 | |
deposits from people who have been given an assurance that | 0:54:30 | 0:54:31 | |
deposits from people who have been given an assurance that they | 0:54:31 | 0:54:31 | |
deposits from people who have been given an assurance that they are | 0:54:31 | 0:54:31 | |
given an assurance that they are going | 0:54:31 | 0:54:31 | |
given an assurance that they are going to | 0:54:31 | 0:54:32 | |
given an assurance that they are going to receive | 0:54:32 | 0:54:32 | |
given an assurance that they are going to receive that | 0:54:32 | 0:54:32 | |
given an assurance that they are going to receive that flat, | 0:54:32 | 0:54:34 | |
given an assurance that they are going to receive that flat, and | 0:54:34 | 0:54:34 | |
given an assurance that they are going to receive that flat, and then | 0:54:34 | 0:54:35 | |
going to receive that flat, and then letting | 0:54:35 | 0:54:35 | |
going to receive that flat, and then letting one | 0:54:35 | 0:54:35 | |
going to receive that flat, and then letting one or | 0:54:35 | 0:54:35 | |
going to receive that flat, and then letting one or possibly | 0:54:35 | 0:54:35 | |
going to receive that flat, and then letting one or possibly both | 0:54:35 | 0:54:36 | |
going to receive that flat, and then letting one or possibly both of | 0:54:36 | 0:54:36 | |
letting one or possibly both of those | 0:54:36 | 0:54:36 | |
letting one or possibly both of those down. | 0:54:36 | 0:54:37 | |
letting one or possibly both of those down. That | 0:54:37 | 0:54:37 | |
letting one or possibly both of those down. That is | 0:54:37 | 0:54:37 | |
letting one or possibly both of those down. That is what | 0:54:37 | 0:54:38 | |
letting one or possibly both of those down. That is what we | 0:54:38 | 0:54:38 | |
letting one or possibly both of those down. That is what we have | 0:54:38 | 0:54:38 | |
those down. That is what we have witnessed | 0:54:38 | 0:54:38 | |
those down. That is what we have witnessed you | 0:54:38 | 0:54:38 | |
those down. That is what we have witnessed you doing. | 0:54:38 | 0:54:40 | |
those down. That is what we have witnessed you doing. Temp | 0:54:40 | 0:54:40 | |
those down. That is what we have witnessed you doing. Temp max | 0:54:40 | 0:54:40 | |
those down. That is what we have witnessed you doing. Temp max three, | 0:54:40 | 0:54:42 | |
witnessed you doing. Temp max three, are | 0:54:42 | 0:54:42 | |
witnessed you doing. Temp max three, are you | 0:54:42 | 0:54:42 | |
witnessed you doing. Temp max three, are you having | 0:54:42 | 0:54:42 | |
witnessed you doing. Temp max three, are you having a | 0:54:42 | 0:54:42 | |
witnessed you doing. Temp max three, are you having a moment? | 0:54:42 | 0:54:46 | |
witnessed you doing. Temp max three, are you having a moment? -- | 0:54:46 | 0:54:46 | |
witnessed you doing. Temp max three, are you having a moment? -- Mustafa | 0:54:46 | 0:54:48 | |
are you having a moment? -- Mustafa Shahnawaz? | 0:54:48 | 0:54:54 | |
are you having a moment? -- Mustafa Shahnawaz? No, | 0:54:54 | 0:54:54 | |
are you having a moment? -- Mustafa Shahnawaz? No, he's | 0:54:54 | 0:54:54 | |
are you having a moment? -- Mustafa Shahnawaz? No, he's calling | 0:54:54 | 0:54:54 | |
are you having a moment? -- Mustafa Shahnawaz? No, he's calling the | 0:54:54 | 0:54:54 | |
Shahnawaz? No, he's calling the police. | 0:54:54 | 0:54:58 | |
Shahnawaz? No, he's calling the police. Why | 0:54:58 | 0:54:58 | |
Shahnawaz? No, he's calling the police. Why do | 0:54:58 | 0:54:58 | |
Shahnawaz? No, he's calling the police. Why do you | 0:54:58 | 0:54:59 | |
Shahnawaz? No, he's calling the police. Why do you not | 0:54:59 | 0:54:59 | |
Shahnawaz? No, he's calling the police. Why do you not want | 0:54:59 | 0:54:59 | |
Shahnawaz? No, he's calling the police. Why do you not want to | 0:54:59 | 0:54:59 | |
Shahnawaz? No, he's calling the police. Why do you not want to talk | 0:54:59 | 0:54:59 | |
police. Why do you not want to talk to | 0:54:59 | 0:55:00 | |
police. Why do you not want to talk to us? | 0:55:00 | 0:55:01 | |
police. Why do you not want to talk to us? You | 0:55:01 | 0:55:01 | |
police. Why do you not want to talk to us? You are | 0:55:01 | 0:55:02 | |
police. Why do you not want to talk to us? You are just | 0:55:02 | 0:55:02 | |
police. Why do you not want to talk to us? You are just an | 0:55:02 | 0:55:02 | |
police. Why do you not want to talk to us? You are just an upfront | 0:55:02 | 0:55:03 | |
to us? You are just an upfront businessman, | 0:55:03 | 0:55:03 | |
to us? You are just an upfront businessman, surely? | 0:55:03 | 0:55:04 | |
to us? You are just an upfront businessman, surely? Shall | 0:55:04 | 0:55:04 | |
to us? You are just an upfront businessman, surely? Shall we | 0:55:04 | 0:55:04 | |
to us? You are just an upfront businessman, surely? Shall we get | 0:55:04 | 0:55:04 | |
businessman, surely? Shall we get Lizzie? | 0:55:04 | 0:55:07 | |
businessman, surely? Shall we get Lizzie? She | 0:55:07 | 0:55:07 | |
businessman, surely? Shall we get Lizzie? She is | 0:55:07 | 0:55:07 | |
businessman, surely? Shall we get Lizzie? She is owed | 0:55:07 | 0:55:08 | |
businessman, surely? Shall we get Lizzie? She is owed more | 0:55:08 | 0:55:08 | |
businessman, surely? Shall we get Lizzie? She is owed more than | 0:55:08 | 0:55:08 | |
businessman, surely? Shall we get Lizzie? She is owed more than £2700. | 0:55:08 | 0:55:10 | |
Lizzie? She is owed more than £2700. But | 0:55:10 | 0:55:10 | |
Lizzie? She is owed more than £2700. But he | 0:55:10 | 0:55:10 | |
Lizzie? She is owed more than £2700. But he doesn't | 0:55:10 | 0:55:11 | |
Lizzie? She is owed more than £2700. But he doesn't want | 0:55:11 | 0:55:11 | |
Lizzie? She is owed more than £2700. But he doesn't want to | 0:55:11 | 0:55:11 | |
Lizzie? She is owed more than £2700. But he doesn't want to speak | 0:55:11 | 0:55:11 | |
Lizzie? She is owed more than £2700. But he doesn't want to speak to | 0:55:11 | 0:55:12 | |
Lizzie? She is owed more than £2700. But he doesn't want to speak to her, | 0:55:12 | 0:55:12 | |
But he doesn't want to speak to her, either. | 0:55:12 | 0:55:13 | |
But he doesn't want to speak to her, either. All | 0:55:13 | 0:55:14 | |
But he doesn't want to speak to her, either. All we're | 0:55:14 | 0:55:14 | |
But he doesn't want to speak to her, either. All we're seeing | 0:55:14 | 0:55:14 | |
But he doesn't want to speak to her, either. All we're seeing at | 0:55:14 | 0:55:14 | |
But he doesn't want to speak to her, either. All we're seeing at the | 0:55:14 | 0:55:15 | |
either. All we're seeing at the moment | 0:55:15 | 0:55:15 | |
either. All we're seeing at the moment is | 0:55:15 | 0:55:15 | |
either. All we're seeing at the moment is his | 0:55:15 | 0:55:15 | |
either. All we're seeing at the moment is his back, | 0:55:15 | 0:55:16 | |
either. All we're seeing at the moment is his back, which | 0:55:16 | 0:55:17 | |
either. All we're seeing at the moment is his back, which I'm | 0:55:17 | 0:55:17 | |
either. All we're seeing at the moment is his back, which I'm sure | 0:55:17 | 0:55:17 | |
moment is his back, which I'm sure you | 0:55:17 | 0:55:19 | |
moment is his back, which I'm sure you wish | 0:55:19 | 0:55:19 | |
moment is his back, which I'm sure you wish you | 0:55:19 | 0:55:19 | |
moment is his back, which I'm sure you wish you had | 0:55:19 | 0:55:20 | |
moment is his back, which I'm sure you wish you had quite | 0:55:20 | 0:55:20 | |
moment is his back, which I'm sure you wish you had quite a | 0:55:20 | 0:55:20 | |
moment is his back, which I'm sure you wish you had quite a long | 0:55:20 | 0:55:20 | |
moment is his back, which I'm sure you wish you had quite a long time | 0:55:20 | 0:55:20 | |
you wish you had quite a long time ago. | 0:55:20 | 0:55:22 | |
you wish you had quite a long time ago. Would | 0:55:22 | 0:55:22 | |
you wish you had quite a long time ago. Would you | 0:55:22 | 0:55:22 | |
you wish you had quite a long time ago. Would you like | 0:55:22 | 0:55:23 | |
you wish you had quite a long time ago. Would you like to | 0:55:23 | 0:55:23 | |
you wish you had quite a long time ago. Would you like to come | 0:55:23 | 0:55:24 | |
you wish you had quite a long time ago. Would you like to come into | 0:55:24 | 0:55:24 | |
you wish you had quite a long time ago. Would you like to come into a | 0:55:24 | 0:55:24 | |
ago. Would you like to come into a room | 0:55:24 | 0:55:24 | |
ago. Would you like to come into a room with | 0:55:24 | 0:55:25 | |
ago. Would you like to come into a room with more | 0:55:25 | 0:55:25 | |
ago. Would you like to come into a room with more space | 0:55:25 | 0:55:25 | |
ago. Would you like to come into a room with more space so | 0:55:25 | 0:55:25 | |
ago. Would you like to come into a room with more space so you | 0:55:25 | 0:55:26 | |
ago. Would you like to come into a room with more space so you can sit | 0:55:26 | 0:55:26 | |
room with more space so you can sit down | 0:55:26 | 0:55:26 | |
room with more space so you can sit down and | 0:55:26 | 0:55:26 | |
room with more space so you can sit down and chat? | 0:55:26 | 0:55:29 | |
room with more space so you can sit down and chat? He | 0:55:29 | 0:55:29 | |
room with more space so you can sit down and chat? He could | 0:55:29 | 0:55:29 | |
room with more space so you can sit down and chat? He could just | 0:55:29 | 0:55:30 | |
room with more space so you can sit down and chat? He could just sit | 0:55:30 | 0:55:31 | |
room with more space so you can sit here, asks | 0:55:31 | 0:55:31 | |
room with more space so you can sit here, asks questions. | 0:55:31 | 0:55:35 | |
All | 0:55:45 | 0:55:45 | |
All we | 0:55:45 | 0:55:45 | |
All we want | 0:55:45 | 0:55:46 | |
All we want back | 0:55:46 | 0:55:46 | |
All we want back is | 0:55:46 | 0:55:47 | |
All we want back is Lizzie's | 0:55:47 | 0:55:47 | |
All we want back is Lizzie's money. | 0:55:47 | 0:55:47 | |
All we want back is Lizzie's money. Do | 0:55:47 | 0:55:47 | |
All we want back is Lizzie's money. Do you | 0:55:47 | 0:55:47 | |
All we want back is Lizzie's money. Do you understand? | 0:55:47 | 0:55:49 | |
All we want back is Lizzie's money. Do you understand? Give | 0:55:49 | 0:55:49 | |
All we want back is Lizzie's money. Do you understand? Give Lizzie | 0:55:49 | 0:55:49 | |
All we want back is Lizzie's money. Do you understand? Give Lizzie her | 0:55:49 | 0:55:50 | |
Do you understand? Give Lizzie her money | 0:55:50 | 0:55:50 | |
Do you understand? Give Lizzie her money back. | 0:55:50 | 0:55:53 | |
Do you understand? Give Lizzie her money back. She | 0:55:53 | 0:55:53 | |
Do you understand? Give Lizzie her money back. She is | 0:55:53 | 0:55:53 | |
Do you understand? Give Lizzie her money back. She is right | 0:55:53 | 0:55:54 | |
Do you understand? Give Lizzie her money back. She is right here, luck | 0:55:54 | 0:55:54 | |
money back. She is right here, luck in | 0:55:54 | 0:55:54 | |
money back. She is right here, luck in the | 0:55:54 | 0:55:54 | |
money back. She is right here, luck in the face | 0:55:54 | 0:55:55 | |
money back. She is right here, luck in the face and | 0:55:55 | 0:55:55 | |
money back. She is right here, luck in the face and tell | 0:55:55 | 0:55:55 | |
money back. She is right here, luck in the face and tell her | 0:55:55 | 0:55:55 | |
money back. She is right here, luck in the face and tell her she | 0:55:55 | 0:55:56 | |
money back. She is right here, luck in the face and tell her she is | 0:55:56 | 0:55:56 | |
in the face and tell her she is getting | 0:55:56 | 0:55:56 | |
in the face and tell her she is getting her | 0:55:56 | 0:55:57 | |
in the face and tell her she is getting her money | 0:55:57 | 0:55:57 | |
in the face and tell her she is getting her money back. | 0:55:57 | 0:55:57 | |
in the face and tell her she is getting her money back. £2700. | 0:55:57 | 0:56:00 | |
in the face and tell her she is getting her money back. £2700. She | 0:56:00 | 0:56:00 | |
getting her money back. £2700. She has | 0:56:00 | 0:56:01 | |
getting her money back. £2700. She has been | 0:56:01 | 0:56:01 | |
getting her money back. £2700. She has been to | 0:56:01 | 0:56:02 | |
getting her money back. £2700. She has been to the | 0:56:02 | 0:56:02 | |
getting her money back. £2700. She has been to the office, | 0:56:02 | 0:56:02 | |
getting her money back. £2700. She has been to the office, and | 0:56:02 | 0:56:02 | |
getting her money back. £2700. She has been to the office, and you | 0:56:02 | 0:56:02 | |
has been to the office, and you wouldn't | 0:56:02 | 0:56:03 | |
has been to the office, and you wouldn't even | 0:56:03 | 0:56:03 | |
has been to the office, and you wouldn't even have | 0:56:03 | 0:56:03 | |
has been to the office, and you wouldn't even have the | 0:56:03 | 0:56:03 | |
has been to the office, and you wouldn't even have the guts | 0:56:03 | 0:56:03 | |
has been to the office, and you wouldn't even have the guts to | 0:56:03 | 0:56:04 | |
has been to the office, and you wouldn't even have the guts to admit | 0:56:04 | 0:56:04 | |
has been to the office, and you that you | 0:56:04 | 0:56:04 | |
has been to the office, and you that you were | 0:56:04 | 0:56:05 | |
has been to the office, and you that you were the | 0:56:05 | 0:56:05 | |
has been to the office, and you that you were the boss | 0:56:05 | 0:56:05 | |
has been to the office, and you that you were the boss of the | 0:56:05 | 0:56:05 | |
that you were the boss of the company. | 0:56:05 | 0:56:06 | |
that you were the boss of the company. You | 0:56:06 | 0:56:06 | |
that you were the boss of the company. You took | 0:56:06 | 0:56:06 | |
that you were the boss of the company. You took the | 0:56:06 | 0:56:06 | |
that you were the boss of the company. You took the money. | 0:56:06 | 0:56:08 | |
that you were the boss of the company. You took the money. Give | 0:56:08 | 0:56:08 | |
company. You took the money. Give her | 0:56:08 | 0:56:08 | |
company. You took the money. Give her money | 0:56:08 | 0:56:08 | |
company. You took the money. Give her money back. | 0:56:08 | 0:56:10 | |
And | 0:56:20 | 0:56:20 | |
And we | 0:56:20 | 0:56:20 | |
And we do. | 0:56:20 | 0:56:23 | |
And we do. We | 0:56:23 | 0:56:23 | |
And we do. We thought | 0:56:23 | 0:56:23 | |
And we do. We thought at | 0:56:23 | 0:56:23 | |
And we do. We thought at that | 0:56:23 | 0:56:24 | |
And we do. We thought at that point | 0:56:24 | 0:56:24 | |
And we do. We thought at that point it | 0:56:24 | 0:56:24 | |
And we do. We thought at that point it was | 0:56:24 | 0:56:25 | |
And we do. We thought at that point it was probably | 0:56:25 | 0:56:25 | |
And we do. We thought at that point it was probably best | 0:56:25 | 0:56:25 | |
And we do. We thought at that point it was probably best to | 0:56:25 | 0:56:25 | |
And we do. We thought at that point it was probably best to give | 0:56:25 | 0:56:25 | |
And we do. We thought at that point it was probably best to give him | 0:56:25 | 0:56:26 | |
it was probably best to give him some | 0:56:26 | 0:56:26 | |
it was probably best to give him some space. | 0:56:26 | 0:56:27 | |
it was probably best to give him some space. We | 0:56:27 | 0:56:28 | |
it was probably best to give him some space. We left | 0:56:28 | 0:56:28 | |
it was probably best to give him some space. We left him | 0:56:28 | 0:56:28 | |
it was probably best to give him some space. We left him up | 0:56:28 | 0:56:28 | |
it was probably best to give him some space. We left him up there | 0:56:28 | 0:56:29 | |
it was probably best to give him some space. We left him up there for | 0:56:29 | 0:56:29 | |
some space. We left him up there for half | 0:56:29 | 0:56:29 | |
some space. We left him up there for half an | 0:56:29 | 0:56:29 | |
some space. We left him up there for half an hour, | 0:56:29 | 0:56:30 | |
some space. We left him up there for half an hour, and | 0:56:30 | 0:56:30 | |
some space. We left him up there for half an hour, and then | 0:56:30 | 0:56:30 | |
some space. We left him up there for half an hour, and then tried | 0:56:30 | 0:56:30 | |
some space. We left him up there for half an hour, and then tried talking | 0:56:30 | 0:56:30 | |
half an hour, and then tried talking to | 0:56:30 | 0:56:31 | |
half an hour, and then tried talking to him | 0:56:31 | 0:56:31 | |
half an hour, and then tried talking to him one | 0:56:31 | 0:56:31 | |
half an hour, and then tried talking to him one last time. | 0:56:31 | 0:56:32 | |
half an hour, and then tried talking to him one last time. Nothing. | 0:56:32 | 0:56:35 | |
half an hour, and then tried talking to him one last time. Nothing. There | 0:56:35 | 0:56:35 | |
to him one last time. Nothing. There is | 0:56:35 | 0:56:35 | |
to him one last time. Nothing. There is a | 0:56:35 | 0:56:36 | |
to him one last time. Nothing. There is a lesson | 0:56:36 | 0:56:36 | |
to him one last time. Nothing. There is a lesson here. | 0:56:36 | 0:56:37 | |
to him one last time. Nothing. There is a lesson here. If | 0:56:37 | 0:56:37 | |
to him one last time. Nothing. There is a lesson here. If you | 0:56:37 | 0:56:38 | |
to him one last time. Nothing. There is a lesson here. If you happen | 0:56:38 | 0:56:38 | |
to him one last time. Nothing. There is a lesson here. If you happen to | 0:56:38 | 0:56:39 | |
is a lesson here. If you happen to be | 0:56:39 | 0:56:39 | |
is a lesson here. If you happen to be a | 0:56:39 | 0:56:39 | |
is a lesson here. If you happen to be a letting | 0:56:39 | 0:56:39 | |
is a lesson here. If you happen to be a letting agent, | 0:56:39 | 0:56:39 | |
is a lesson here. If you happen to be a letting agent, make | 0:56:39 | 0:56:40 | |
is a lesson here. If you happen to be a letting agent, make sure | 0:56:40 | 0:56:40 | |
is a lesson here. If you happen to be a letting agent, make sure you | 0:56:40 | 0:56:40 | |
be a letting agent, make sure you are | 0:56:40 | 0:56:40 | |
be a letting agent, make sure you are playing | 0:56:40 | 0:56:40 | |
be a letting agent, make sure you are playing by | 0:56:40 | 0:56:41 | |
be a letting agent, make sure you are playing by the | 0:56:41 | 0:56:41 | |
be a letting agent, make sure you are playing by the book | 0:56:41 | 0:56:41 | |
be a letting agent, make sure you are playing by the book is, | 0:56:41 | 0:56:41 | |
be a letting agent, make sure you are playing by the book is, by | 0:56:41 | 0:56:42 | |
are playing by the book is, by the rules. | 0:56:42 | 0:56:44 | |
are playing by the book is, by the rules. Otherwise | 0:56:44 | 0:56:44 | |
are playing by the book is, by the rules. Otherwise you | 0:56:44 | 0:56:45 | |
are playing by the book is, by the rules. Otherwise you could | 0:56:45 | 0:56:45 | |
are playing by the book is, by the rules. Otherwise you could be | 0:56:45 | 0:56:45 | |
rules. Otherwise you could be spending | 0:56:45 | 0:56:45 | |
rules. Otherwise you could be spending rather | 0:56:45 | 0:56:46 | |
rules. Otherwise you could be spending rather uncomfortable | 0:56:46 | 0:56:46 | |
spending rather uncomfortable afternoon | 0:56:46 | 0:56:46 | |
spending rather uncomfortable afternoon in | 0:56:46 | 0:56:46 | |
spending rather uncomfortable afternoon in one | 0:56:46 | 0:56:46 | |
spending rather uncomfortable afternoon in one of | 0:56:46 | 0:56:47 | |
spending rather uncomfortable afternoon in one of own | 0:56:47 | 0:56:47 | |
spending rather uncomfortable afternoon in one of own properties. | 0:56:47 | 0:56:50 | |
afternoon in one of own properties. Since | 0:56:50 | 0:56:51 | |
afternoon in one of own properties. Since we | 0:56:51 | 0:56:51 | |
afternoon in one of own properties. Since we left | 0:56:51 | 0:56:51 | |
afternoon in one of own properties. Since we left him | 0:56:51 | 0:56:51 | |
afternoon in one of own properties. Since we left him alone | 0:56:51 | 0:56:51 | |
afternoon in one of own properties. Since we left him alone behind | 0:56:51 | 0:56:52 | |
afternoon in one of own properties. Since we left him alone behind the | 0:56:52 | 0:56:52 | |
Since we left him alone behind the satellite | 0:56:52 | 0:56:52 | |
Since we left him alone behind the satellite dish, | 0:56:52 | 0:56:53 | |
Since we left him alone behind the satellite dish, we | 0:56:53 | 0:56:53 | |
Since we left him alone behind the satellite dish, we have | 0:56:53 | 0:56:53 | |
Since we left him alone behind the satellite dish, we have made | 0:56:53 | 0:56:53 | |
satellite dish, we have made numerous | 0:56:53 | 0:56:54 | |
satellite dish, we have made numerous attempts | 0:56:54 | 0:56:54 | |
satellite dish, we have made numerous attempts to contact | 0:56:54 | 0:56:54 | |
satellite dish, we have made numerous attempts to contact him, | 0:56:54 | 0:56:55 | |
numerous attempts to contact him, and | 0:56:55 | 0:56:56 | |
numerous attempts to contact him, and Adam, | 0:56:56 | 0:56:56 | |
numerous attempts to contact him, and Adam, but | 0:56:56 | 0:56:56 | |
numerous attempts to contact him, and Adam, but no | 0:56:56 | 0:56:56 | |
numerous attempts to contact him, and Adam, but no joy. | 0:56:56 | 0:56:59 | |
numerous attempts to contact him, and Adam, but no joy. And | 0:56:59 | 0:56:59 | |
numerous attempts to contact him, and Adam, but no joy. And Grattan | 0:56:59 | 0:57:00 | |
and Adam, but no joy. And Grattan Estates | 0:57:00 | 0:57:00 | |
and Adam, but no joy. And Grattan Estates office, | 0:57:00 | 0:57:00 | |
and Adam, but no joy. And Grattan Estates office, this | 0:57:00 | 0:57:00 | |
and Adam, but no joy. And Grattan Estates office, this morning | 0:57:00 | 0:57:00 | |
and Adam, but no joy. And Grattan Estates office, this morning it | 0:57:00 | 0:57:01 | |
and Adam, but no joy. And Grattan Estates office, this morning it look | 0:57:01 | 0:57:01 | |
Estates office, this morning it look like | 0:57:01 | 0:57:01 | |
Estates office, this morning it look like this. | 0:57:01 | 0:57:03 | |
Estates office, this morning it look like this. Locked, | 0:57:03 | 0:57:03 | |
Estates office, this morning it look like this. Locked, shut, | 0:57:03 | 0:57:04 | |
Estates office, this morning it look like this. Locked, shut, with | 0:57:04 | 0:57:04 | |
Estates office, this morning it look like this. Locked, shut, with the | 0:57:04 | 0:57:04 | |
like this. Locked, shut, with the lights | 0:57:04 | 0:57:04 | |
like this. Locked, shut, with the lights off. | 0:57:04 | 0:57:05 | |
like this. Locked, shut, with the lights off. If | 0:57:05 | 0:57:06 | |
like this. Locked, shut, with the lights off. If they | 0:57:06 | 0:57:07 | |
like this. Locked, shut, with the lights off. If they have | 0:57:07 | 0:57:07 | |
like this. Locked, shut, with the lights off. If they have set | 0:57:07 | 0:57:07 | |
like this. Locked, shut, with the lights off. If they have set up | 0:57:07 | 0:57:07 | |
lights off. If they have set up elsewhere, | 0:57:07 | 0:57:07 | |
lights off. If they have set up elsewhere, please | 0:57:07 | 0:57:07 | |
lights off. If they have set up elsewhere, please let | 0:57:07 | 0:57:08 | |
lights off. If they have set up elsewhere, please let us | 0:57:08 | 0:57:08 | |
lights off. If they have set up elsewhere, please let us know. | 0:57:08 | 0:57:09 | |
lights off. If they have set up elsewhere, please let us know. Until | 0:57:09 | 0:57:09 | |
elsewhere, please let us know. Until then, | 0:57:09 | 0:57:11 | |
elsewhere, please let us know. Until then, Mustafa | 0:57:11 | 0:57:14 | |
elsewhere, please let us know. Until then, Mustafa Shahnawaz | 0:57:14 | 0:57:15 | |
elsewhere, please let us know. Until then, Mustafa Shahnawaz and | 0:57:15 | 0:57:15 | |
elsewhere, please let us know. Until then, Mustafa Shahnawaz and his | 0:57:15 | 0:57:15 | |
then, Mustafa Shahnawaz and his sidekick | 0:57:15 | 0:57:15 | |
then, Mustafa Shahnawaz and his sidekick Adam | 0:57:15 | 0:57:15 | |
then, Mustafa Shahnawaz and his sidekick Adam become | 0:57:15 | 0:57:16 | |
then, Mustafa Shahnawaz and his sidekick Adam become our | 0:57:16 | 0:57:16 | |
then, Mustafa Shahnawaz and his sidekick Adam become our first | 0:57:16 | 0:57:16 | |
then, Mustafa Shahnawaz and his sidekick Adam become our first two | 0:57:16 | 0:57:16 | |
sidekick Adam become our first two phases. | 0:57:16 | 0:57:19 | |
phases. We | 0:57:19 | 0:57:20 | |
phases. We have | 0:57:20 | 0:57:20 | |
phases. We have had | 0:57:20 | 0:57:20 | |
phases. We have had many | 0:57:20 | 0:57:20 | |
phases. We have had many texts | 0:57:20 | 0:57:21 | |
phases. We have had many texts and | 0:57:21 | 0:57:21 | |
phases. We have had many texts and tweets | 0:57:21 | 0:57:22 | |
phases. We have had many texts and tweets on | 0:57:22 | 0:57:22 | |
We have had many texts and tweets on EE, | 0:57:22 | 0:57:22 | |
We have had many texts and tweets on EE, all | 0:57:22 | 0:57:23 | |
We have had many texts and tweets on EE, all saying | 0:57:23 | 0:57:23 | |
We have had many texts and tweets on EE, all saying that | 0:57:23 | 0:57:23 | |
We have had many texts and tweets on EE, all saying that they | 0:57:23 | 0:57:23 | |
We have had many texts and tweets on EE, all saying that they are | 0:57:23 | 0:57:23 | |
EE, all saying that they are struggling | 0:57:23 | 0:57:24 | |
EE, all saying that they are struggling for | 0:57:24 | 0:57:24 | |
EE, all saying that they are struggling for a | 0:57:24 | 0:57:24 | |
EE, all saying that they are struggling for a signal. | 0:57:24 | 0:57:26 | |
EE, all saying that they are struggling for a signal. Amy | 0:57:26 | 0:57:27 | |
EE, all saying that they are struggling for a signal. Amy says | 0:57:27 | 0:57:27 | |
struggling for a signal. Amy says she | 0:57:27 | 0:57:27 | |
struggling for a signal. Amy says she can't | 0:57:27 | 0:57:27 | |
struggling for a signal. Amy says she can't make | 0:57:27 | 0:57:28 | |
struggling for a signal. Amy says she can't make calls, | 0:57:28 | 0:57:28 | |
struggling for a signal. Amy says she can't make calls, she | 0:57:28 | 0:57:29 | |
struggling for a signal. Amy says she can't make calls, she is | 0:57:29 | 0:57:29 | |
struggling for a signal. Amy says she can't make calls, she is eight | 0:57:29 | 0:57:29 | |
she can't make calls, she is eight months | 0:57:29 | 0:57:29 | |
she can't make calls, she is eight months pregnant and | 0:57:29 | 0:57:30 | |
she can't make calls, she is eight months pregnant and is | 0:57:30 | 0:57:30 | |
she can't make calls, she is eight months pregnant and is relying | 0:57:30 | 0:57:30 | |
she can't make calls, she is eight months pregnant and is relying on | 0:57:30 | 0:57:30 | |
months pregnant and is relying on good | 0:57:30 | 0:57:30 | |
months pregnant and is relying on good service | 0:57:30 | 0:57:31 | |
months pregnant and is relying on good service more | 0:57:31 | 0:57:31 | |
months pregnant and is relying on good service more than | 0:57:31 | 0:57:31 | |
months pregnant and is relying on good service more than ever. | 0:57:31 | 0:57:33 | |
good service more than ever. We | 0:57:33 | 0:57:33 | |
good service more than ever. We want | 0:57:33 | 0:57:34 | |
good service more than ever. We want to | 0:57:34 | 0:57:34 | |
good service more than ever. We want to hear | 0:57:34 | 0:57:34 | |
good service more than ever. We want to hear your | 0:57:34 | 0:57:35 | |
good service more than ever. We want to hear your questions | 0:57:35 | 0:57:35 | |
good service more than ever. We want to hear your questions on | 0:57:35 | 0:57:36 | |
good service more than ever. gas and | 0:57:36 | 0:57:36 | |
good service more than ever. gas and electricity | 0:57:36 | 0:57:36 | |
good service more than ever. gas and electricity pricing | 0:57:36 | 0:57:36 | |
good service more than ever. gas and electricity pricing for | 0:57:36 | 0:57:37 | |
good service more than ever. gas and electricity pricing for the | 0:57:37 | 0:57:37 | |
gas and electricity pricing for the senior | 0:57:37 | 0:57:37 | |
gas and electricity pricing for the senior management | 0:57:37 | 0:57:38 | |
gas and electricity pricing for the senior management of | 0:57:38 | 0:57:38 | |
gas and electricity pricing for the senior management of those | 0:57:38 | 0:57:38 | |
gas and electricity pricing for the senior management of those big | 0:57:38 | 0:57:38 | |
gas and electricity pricing for the senior management of those big six | 0:57:38 | 0:57:38 | |
senior management of those big six energy | 0:57:38 | 0:57:39 | |
senior management of those big six energy companies. | 0:57:39 | 0:57:40 | |
senior management of those big six energy companies. E-mail | 0:57:40 | 0:57:40 | |
senior management of those big six energy companies. E-mail the | 0:57:40 | 0:57:41 | |
senior management of those big six energy companies. E-mail the name, | 0:57:41 | 0:57:41 | |
energy companies. E-mail the name, and | 0:57:41 | 0:57:41 | |
energy companies. E-mail the name, and remember | 0:57:41 | 0:57:42 | |
energy companies. E-mail the name, and remember to | 0:57:42 | 0:57:42 | |
energy companies. E-mail the name, and remember to put | 0:57:42 | 0:57:42 | |
energy companies. E-mail the name, and remember to put WD | 0:57:42 | 0:57:43 | |
energy companies. E-mail the name, and remember to put WD energy | 0:57:43 | 0:57:44 | |
and remember to put WD energy question | 0:57:44 | 0:57:44 | |
and remember to put WD energy question in | 0:57:44 | 0:57:44 | |
and remember to put WD energy question in the | 0:57:44 | 0:57:45 | |
and remember to put WD energy question in the subject | 0:57:45 | 0:57:45 | |
and remember to put WD energy question in the subject box. | 0:57:45 | 0:57:47 | |
Coming | 0:57:51 | 0:57:52 | |
Coming up | 0:57:52 | 0:57:52 | |
Coming up next | 0:57:52 | 0:57:52 | |
Coming up next week: | 0:57:52 | 0:57:55 | |
Coming up next week: The | 0:57:55 | 0:57:55 | |
Coming up next week: The BMW | 0:57:55 | 0:57:55 | |
Coming up next week: The BMW mini | 0:57:55 | 0:57:56 | |
Coming up next week: The BMW mini that | 0:57:56 | 0:57:56 | |
Coming up next week: The BMW mini that actor | 0:57:56 | 0:57:56 | |
Coming up next week: The BMW mini that actor Richard | 0:57:56 | 0:57:57 | |
Coming up next week: The BMW mini that actor Richard E | 0:57:57 | 0:57:57 | |
Coming up next week: The BMW mini that actor Richard E Grant | 0:57:57 | 0:57:57 | |
Coming up next week: The BMW mini that actor Richard E Grant says | 0:57:57 | 0:57:57 | |
Coming up next week: The BMW mini that actor Richard E Grant says put | 0:57:57 | 0:57:57 | |
that actor Richard E Grant says put his | 0:57:57 | 0:57:58 | |
that actor Richard E Grant says put his daughter's | 0:57:58 | 0:57:58 | |
that actor Richard E Grant says put his daughter's life | 0:57:58 | 0:57:58 | |
that actor Richard E Grant says put his daughter's life in | 0:57:58 | 0:57:58 | |
that actor Richard E Grant says put his daughter's life in danger. | 0:57:58 | 0:58:01 | |
his daughter's life in danger. When she | 0:58:01 | 0:58:01 | |
his daughter's life in danger. When she called | 0:58:01 | 0:58:02 | |
his daughter's life in danger. When she called me, | 0:58:02 | 0:58:02 | |
his daughter's life in danger. When she called me, I | 0:58:02 | 0:58:02 | |
his daughter's life in danger. When she called me, I felt | 0:58:02 | 0:58:02 | |
his daughter's life in danger. When she called me, I felt as | 0:58:02 | 0:58:03 | |
his daughter's life in danger. When she called me, I felt as if | 0:58:03 | 0:58:03 | |
his daughter's life in danger. When she called me, I felt as if I | 0:58:03 | 0:58:03 | |
his daughter's life in danger. When she called me, I felt as if I had | 0:58:03 | 0:58:03 | |
she called me, I felt as if I had been | 0:58:03 | 0:58:03 | |
she called me, I felt as if I had been punched | 0:58:03 | 0:58:04 | |
she called me, I felt as if I had been punched in | 0:58:04 | 0:58:04 | |
she called me, I felt as if I had been punched in the | 0:58:04 | 0:58:04 | |
she called me, I felt as if I had been punched in the heart. | 0:58:04 | 0:58:06 | |
she called me, I felt as if I had been punched in the heart. It | 0:58:06 | 0:58:06 | |
she called me, I felt as if I had been punched in the heart. It is | 0:58:06 | 0:58:07 | |
been punched in the heart. It is every | 0:58:07 | 0:58:07 | |
been punched in the heart. It is every parent's | 0:58:07 | 0:58:07 | |
been punched in the heart. It is every parent's worst | 0:58:07 | 0:58:07 | |
been punched in the heart. It is every parent's worst nightmare. | 0:58:07 | 0:58:09 | |
been punched in the heart. It is every parent's worst nightmare. And | 0:58:09 | 0:58:09 | |
every parent's worst nightmare. And the | 0:58:09 | 0:58:09 | |
every parent's worst nightmare. And the Thomas | 0:58:09 | 0:58:10 | |
every parent's worst nightmare. And the Thomas Cook | 0:58:10 | 0:58:10 | |
every parent's worst nightmare. And the Thomas Cook holiday | 0:58:10 | 0:58:10 | |
every parent's worst nightmare. And the Thomas Cook holiday to | 0:58:10 | 0:58:11 | |
every parent's worst nightmare. And the Thomas Cook holiday to Portugal | 0:58:11 | 0:58:11 | |
the Thomas Cook holiday to Portugal where | 0:58:11 | 0:58:11 | |
the Thomas Cook holiday to Portugal where they | 0:58:11 | 0:58:11 | |
the Thomas Cook holiday to Portugal where they make | 0:58:11 | 0:58:11 | |
the Thomas Cook holiday to Portugal where they make you | 0:58:11 | 0:58:12 | |
the Thomas Cook holiday to Portugal where they make you stay | 0:58:12 | 0:58:12 | |
the Thomas Cook holiday to Portugal where they make you stay in | 0:58:12 | 0:58:12 | |
the Thomas Cook holiday to Portugal where they make you stay in Spain. | 0:58:12 | 0:58:13 | |
the Thomas Cook holiday to Portugal That is | 0:58:13 | 0:58:13 | |
the Thomas Cook holiday to Portugal That is next | 0:58:13 | 0:58:14 | |
the Thomas Cook holiday to Portugal That is next Wednesday | 0:58:14 | 0:58:14 | |
the Thomas Cook holiday to Portugal That is next Wednesday at | 0:58:14 | 0:58:14 | |
the Thomas Cook holiday to Portugal That is next Wednesday at eight. | 0:58:14 | 0:58:14 | |
That is next Wednesday at eight. Good | 0:58:14 | 0:58:14 | |
That is next Wednesday at eight. Good night. | 0:58:14 | 0:58:16 |