Episode 3 What to Buy and Why


Episode 3

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Transcript


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Hello and welcome to the world-famous Blackpool Illuminations for the show

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that asks the top professionals what you should be spending your money on.

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I'm Cherry Healey and in this series,

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I'll be visiting iconic locations across Britain to ask

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the country's best experts to show you how to shop like a pro.

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From cosmetics to power tools,

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trainers to bullet blenders,

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our experts will push the most popular products to their limits,

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to help you choose what to buy and why.

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Tonight, we're talking TVs -

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4K, HD, curved - so many to choose from but what do they all mean?

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Our experts will tell you which is the best value for money.

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Well, that's not brilliant,

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cos the sound just seems to be coming from behind the television.

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Also, Naga Munchetty jumps into bed to investigate

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whether bedding thread counts are accurate...

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Or are we having the cotton pulled over our eyes?

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..and some decorators share their money-saving tricks of the trade.

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To stop your lenses getting smothered in paint,

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simply put some cling film over the top.

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If you want the inside track on the latest products

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from the people really in the know, then look no further.

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This is What To Buy & Why.

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Here in Blackpool, the Illuminations have been an annual fixture since 1879.

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Back then, the display consisted of just eight lamps,

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but it's fair to say things have moved on quite a bit since.

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Now, more than 3.5 million visitors descend on the town each year,

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to enjoy Britain's most popular free light show.

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And this year, for the first time,

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the centrepiece of the Illuminations is the Tower itself,

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thanks to this stunning projection show.

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It was created by tonight's experts,

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husband-and-wife team Karen Monid and Ross Ashton.

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With over 20 years' experience designing spectacular audiovisual presentations,

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they're the perfect people to test TVs for us.

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How on earth do you get something that big to be that clear?

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Above our heads, we have 14 high-power video projectors.

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It's quite a big system we've got in here.

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It's pretty powerful. The sound is incredible as well.

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It just booms out.

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The image and the sound work very closely together,

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so they are interlinked

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and then it creates a very complete experience for people.

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So you really know your way around audio and visual?

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We like to think so, yes.

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It must be a nightmare for you when you go shopping for a telly.

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THEY LAUGH

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But that's exactly what I'm going to make them do.

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FRENCH POP SONG PLAYS

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This is the world-famous Empress Ballroom.

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Normally it hosts international dance championships but today,

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it's home to, well - a bunch of the very latest tellies.

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Despite the move towards online viewing,

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95% of us still own a TV

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and over 9 million new sets are sold every single year.

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But buying a television isn't as simple as it used to be.

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There's all sorts of different formats available,

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all sorts of different prices and lots of different sizes.

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It's a minefield.

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Luckily, our top audiovisual engineers have come down from the Tower

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to help us decide which type of telly represents the best value for money.

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If you look at that one over there...

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On the high street, there are three main formats

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but which should you go for?

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HD...

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..4K...

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..or curved 4K?

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So what are the main characteristics of an HD television?

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So up until very recently, this has been the cutting edge

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of what you can get in your home as a TV.

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Not that long ago, HD was special but a bit of an expensive purchase.

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Things are moving incredibly fast.

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-And the price is constantly, I think, moving in the right direction for the consumer.

-Yeah.

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-And the picture is great. It looks fabulous.

-Absolutely.

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The next option is 4K.

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And what does the 4K refer to?

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Well, 4K means that there are more pixels then you have on HD.

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You've actually got four times the number of pixels.

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-So if you took any quarter of this screen...

-Yes.

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..then you have the same resolution as you've got in that entire screen.

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As someone whose face is sometimes on the television,

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I find that terrifying,

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because people can see every blemish, every makeup mistake...

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-Yeah.

-They can be pretty unforgiving.

-Wow!

-Yeah.

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I must remember to exfoliate every single night from now on!

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Currently, most programmes are televised in HD

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but it's thought this will change to 4K within a few years.

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So that's something our experts need to take into account.

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There is the idea of future-proofing yourself, for in the future

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when we will start broadcasting in 4K.

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I'm going to have my television for an average of about seven years.

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-I'm future proofing it...

-Yes.

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..so that I'm not going to have to replace it in two years,

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if everyone starts broadcasting in 4K.

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Right now, the content you can get that's truly 4K is generally

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through streaming services, so for films or for sport.

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4K TVs do cost more than HDs, though,

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and the latest format to hit the shops,

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the curved 4K, is even more expensive.

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They take a little bit of getting used to.

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-It's quite an unusual effect.

-Yes.

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The theory is that because you're curbing the extremities in,

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instead of the image being stretched into the corners,

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it's been pushed towards you

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and this is supposed to give you a better viewing experience.

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But while the cheapest 4K is £300,

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the curved 4K start at around £700.

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That leap in price is huge.

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I mean, it's a holiday for me and my kids.

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As a consumer, you need to really make a decision about whether that extra money is worth it.

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So which format will they save and which will they eliminate

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to help us choose what to buy - and why?

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You've had lots of time to discuss it. Which one is going first?

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BOTH: HD.

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Buying a TV is an investment buy and HDTV, you know,

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might be more obsolete in two or three years' time.

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So which is the next television that is going down?

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BOTH! The curved!

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In the interest of getting something that's going to be

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value for money, we think that that has more of a limited appeal.

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-It's more niche.

-Yeah.

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-As the experts, you would spend your money on the 4K?

-Yes.

-Yeah.

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It's ready to take 4K and can already deal with the 4K

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that's currently streaming into people's homes.

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It will be something that will last you seven, eight years.

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4K's not going to go away. A better picture is a better picture.

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So now we know which format to choose, there is another vital question -

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what size telly should you buy?

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Many of us waste money on a TV that's too big.

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So later, we'll tell you what you need to know.

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# Just about to lose my mind... #

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In this series, we want to introduce you to top professionals who

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really know their stuff -

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passionate specialists with years of experience, whose ingenious

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shortcuts and money-saving tips could make us all smarter shoppers.

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My name is Daniel. I'm head butler here at the Lanesborough,

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one of London's most prestigious hotels.

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If you drop wax on your clothing or carpets,

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there's an easy way to get rid of it.

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All you need is a brown paper bag,

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an iron - put it over, press it.

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The wax is gone.

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Stick it in the wash and it's as good as new.

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I'm Glynn, kit manager of Leeds Rhinos.

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It's up to me and my team to ensure the kit is gleaming for the next game.

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Grass stains are hard to remove but by no means impossible.

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Soak the shorts in water for around 15 minutes, add some white vinegar.

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The acid should start to break the grass stains down.

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Scrub with a toothbrush.

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If needed, add some detergent.

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Put the garment in the wash - the stains will be gone.

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I'm Will. I'm a furniture restorer.

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There is a cheap and easy way to restore the French polish finish

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to your furniture, using products you can find around your own house.

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Simply by applying some baby oil onto

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the surface of the furniture, along with methylated spirits

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and a clean cloth, working it in the direction of the grain

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of the wood, will leave you with a lovely, shiny piece of furniture.

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Still to come here in Blackpool...

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We find out how the Illuminations have slashed their electricity bills

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and how you can do the same at home.

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But first...

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Our reporter Naga Munchetty investigates if we're getting

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the full picture when it comes to the quality

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of one of life's unavoidable purchases - bed linen.

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Check the packaging and you'll find, aside from the size, pretty much

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the only thing prominently displayed is the thread count of the cotton.

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This can range from 100 to 1200 and it tends to be that the higher the number,

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the more expensive the product.

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Does anyone understand what those numbers really mean?

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'I've come to Covent Garden to ask.'

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If you were buying linen, which would you buy?

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-Er, 1000.

-Why?

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Better quality, I suppose.

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-Probably the 1000.

-Why?

-You're going to be more comfortable, I think.

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If it's a higher thread count,

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doesn't it mean that it's better quality?

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'That's an assumption many of us make

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'and it seems to completely determine which linen we buy.'

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It's like a science behind it that says it's definitely better.

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'But is it right?'

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Where better to find out than Derbyshire

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and one of Britain's oldest textile mills.

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Now a working museum,

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material has been produced here for more than 100 years.

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Over to head weaver Andrew Martin.

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Weaving is actually interlocking the threads together,

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from the back to the front and the left to the right.

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The thread count is literally the number of threads in a square inch of cloth.

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The more you get in, the better quality the cloth is.

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So the people I met in Covent Garden were right.

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The higher the thread count, the higher the quality and that's why we pay a higher price.

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But how do you and I know if the numbers we're given are accurate?

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Should we trust what the packaging tells us?

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Or are we having the cotton pulled over our eyes?

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To find out, I've brought eight high-thread-count sheets

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sold by the biggest bedding retailers to Leeds,

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where they'll be examined by leading textile analysts Shirley Technologies.

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Ian Strudwick and his team count the threads in a sample square inch of each sheet.

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It's a laborious, meticulous process but one that turns out fascinating results.

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So, Ian, what have you found?

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In four cases, the thread count is calculated on an incorrect basis,

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which are from Dunelm, John Lewis, Debenhams and House of Fraser.

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House of Fraser's Luxury Hotel Collection sheet is

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marketed as having a thread count of 1000.

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Yet Ian's test revealed the thread count is 780.

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Dunelm's Dormer sheet has 452.

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And John Lewis's Egyptian Cotton sheet just 402.

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Whilst on Ian's count, the Sheridan Palais Lux sheet sold

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in Debenhams as having a 1200 thread count has just 346.

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So what's going on?

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The term thread means one individual shot of yarn

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inputted into the fabric.

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In the four cases, what we're finding is that there are multiple

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individual threads which are then twisted together to form a yarn.

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Ah, so you could have three or four threads and then they twist them

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together and that's one yarn but they're saying that's four?

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That's correct.

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Take the Dunelm sheet. Technically, 1,000 threads are present.

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But it will feel little different from one with 452.

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So why do they do this?

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Why not just use single threads all the time?

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It's harder to weave, it's more delicate and it takes longer

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and is less efficient than

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if you twist those four individual ends into one yarn.

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And then weave it in as a fourfold yarn.

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It's just a simply more cost-effective weaving process.

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Yet they're still charging us extra.

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All four retailers deny misleading customers,

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maintaining their products are high quality

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and that the use of twisted yarns is an established practice.

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House of Fraser says as there is no legal definition of thread count,

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it stands by its numbers, as does Dunelm and John Lewis.

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Sheridan, the makers of the Debenham sheets,

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says using this technique is the only way to make sheets with

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thousand-plus thread counts of sufficient quality.

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As a result of our findings,

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John Lewis has decided it will now make clearer that its sheets include twisted yarns.

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It's very confusing, isn't it?

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Of the other four sheets we tested,

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the thread count of two was spot-on, one was slightly overestimated,

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one was dramatically underestimated,

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saying it was 645 when in fact it was almost 1000.

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So what have I learned from this?

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Well, I'm going to take Ian's advice.

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I'm going to buy what I can afford, what feels good,

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and I'm not just going to focus on that thread count.

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Back in Blackpool, we're testing TVs.

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We typically keep tellies for seven years.

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So our experts have decided the best value format for the future is 4K -

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which poses another question.

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How do you know how big a telly to buy?

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Well, it turns out it's all about the size of the room you're going to put it in.

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And because bigger TVs cost more,

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you don't want to waste money on a set that's larger than you need.

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The right size depends on the distance between where you sit

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and where the TV will be placed.

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If you're six feet away,

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the space can comfortably take up to a 26-inch television.

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If you're perched about nine feet away

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get yourself anything up to 39 inches.

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13 feet away means a 46-inch telly

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won't have you straining your eyes to watch.

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If your sofa is 15 feet away,

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you can comfortably view a 55 inch set.

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And if you live in a palace and luxuriously sit

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17 feet or more away, then go as large as you can afford.

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Now that's what I call a big telly.

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So now you know about the format and the size,

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can you get away with picking a cheaper model?

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We'll be back with the answer a little later.

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But first, we're heading outside to the Illuminations.

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The displays run the length of the seafront, using more than

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200 miles of electrical cabling and more than a million light bulbs.

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But here's the thing.

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Even though this display is becoming bigger, brighter

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and more elaborate, the electricity bill is going down.

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How can that be?

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I've been invited behind the scenes to the factory

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where it all happens, to find out if we can make similar savings at home.

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I've been with the Illuminations 26 years now.

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Richard Ryan leads a team of engineers that work

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all year to design and build the show.

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My interest started when I was seven.

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So it's some form of illness for me.

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That's pretty sad, isn't it?

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No, it's not. It's wonderful.

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It's wonderful because the Illuminations are so magical,

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and I love that you are so passionate about it.

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Like any job, there are days when you wake up and you go,

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"I don't fancy this."

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But there are far more days when I think,

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"Brilliant, let's get stuck in and do something."

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With this level of enthusiasm, surely Richard's the man to

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shed some light on their falling electricity costs.

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These are the old lights.

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This is traditional Illuminations.

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The big problem with those from an energy point of view is basically

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when it's on it's kind of warm here, you can warm your hands on it.

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Therefore, five times the cost of running it.

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They look amazing, but they cost a fortune to run.

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That's the problem with them, basically.

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But technology has very much changed.

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So on this desk there are four different types of lamp.

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This is an old school filament lamp, they're almost obsolete now.

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And this one here is a halogen lamp.

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This is sort of the next generation.

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So that's pretty widely available. I recognise that.

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In the supermarket those are the cheapest.

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Yeah, but they don't tend to last as long, you see.

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So a lot of people have gone to this type,

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this is called a compact fluorescent.

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To me, that's an energy-saving light bulb. Is that the same thing?

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Yeah. It was sort of one of the first types of

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energy-saving light bulb, but on the left

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this is the way we've gone in the Illuminations.

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All these lights behind us here, these are all LED.

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I remember when the LED light bulbs first came out,

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they were very, very expensive.

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As with all new technologies, they're expensive at first

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and gradually they'll come down.

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You know, if you compare the brightness of this.

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I mean, if you look at them all together,

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60 watt, 33, 11, 5.

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That's five watts?

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Which one do you think is the most efficient?

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Well, that is five watts,

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it came on immediately, it's as bright as the others.

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-That's incredible.

-You've got your answer, haven't you?

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And that's precisely why the Illuminations have switched to LED.

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This is an example of LED.

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It's using a fraction of the power.

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It's not warm at all.

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No, most of the energy that goes into making that flash

0:18:570:19:00

literally turns it into light and not heat.

0:19:000:19:03

By switching from the traditional bulbs to LEDs

0:19:030:19:08

how much have you saved?

0:19:080:19:10

We've cut our consumption by a third.

0:19:100:19:13

A third? That's a huge amount of cash.

0:19:130:19:16

You can take it into the domestic environment and save yourself a fortune.

0:19:160:19:20

On average, we have 34 bulbs in our home.

0:19:210:19:25

Using halogen will cost £203 a year.

0:19:250:19:29

Energy-saving CFL bulbs, just £72.

0:19:290:19:34

But switching to LED will see your annual lighting bill slashed to just £48.

0:19:340:19:40

There is an initial outlay for the bulbs - around £5.50 each.

0:19:400:19:45

But, given the savings, you'll quickly recoup the costs.

0:19:450:19:49

So I'm using energy-saving light bulbs at the moment.

0:19:490:19:52

Should I go out tomorrow and replace them with LED light bulbs?

0:19:520:19:56

Am I going to save a lot of money?

0:19:560:19:57

I think that what you should do is let those fail, and when they fail

0:19:570:20:02

replace them with those.

0:20:020:20:03

And then gradually you'll see your bills will start to drop.

0:20:030:20:06

And you're going to save the planet as well.

0:20:060:20:08

So what's better than that?

0:20:080:20:09

Question.

0:20:170:20:18

Most of us shave,

0:20:180:20:20

so why are women's razors routinely more expensive than men's?

0:20:200:20:24

On average, disposables are about 20p more.

0:20:240:20:27

For reusables, it's £1.

0:20:270:20:30

Yes, we get fancy smells and moisture strips,

0:20:300:20:33

but does the extra cost make female razors better?

0:20:330:20:36

MUSIC: Judy Is A Punk by Ramones

0:20:360:20:40

Let's find out, with the help of the Harlequins Ladies Rugby Team.

0:20:450:20:49

Each of our volunteers will shave one leg with a woman's razor...

0:20:500:20:55

and the other with an equivalent, but cheaper, men's.

0:20:550:20:59

-I do feel like I need to be more cautious with this one.

-Yeah.

0:20:590:21:02

So, what's the consensus?

0:21:020:21:04

I found that the shave feels pretty much the same afterwards.

0:21:040:21:08

It seems to take longer to shave with the man's one than

0:21:080:21:11

the female one, but it does the exact same thing, really.

0:21:110:21:14

The men's razors did have a close shave,

0:21:140:21:17

but I'd probably pay the little extra to have the women's one,

0:21:170:21:21

just for a bit more comfort.

0:21:210:21:23

I wouldn't be opposed to buying the men's razor.

0:21:230:21:26

It really isn't that much of a difference.

0:21:260:21:29

So it's three to one in favour of saving some dosh

0:21:290:21:32

and switching to men's razors.

0:21:320:21:34

Guardian beauty columnist Sali Hughes thinks they've reached the right conclusion.

0:21:340:21:38

You're paying more money for all that stuff

0:21:380:21:41

they stick on it to entice you to buy, and you simply don't need it.

0:21:410:21:45

I think women would rather a product that worked and cost a decent price.

0:21:450:21:50

And anyway, whichever marketing person decided that as a woman

0:21:500:21:53

I want everything to be bright pink is completely deluded.

0:21:530:21:56

Now, top tips from our decorators

0:22:060:22:09

to help you get more value out of the gear you buy.

0:22:090:22:12

I'm Helen and I've been in this business longer than I care to mention.

0:22:120:22:17

My daughter's in it now.

0:22:170:22:18

I followed my mum into the business,

0:22:180:22:20

so you could say I'm a chip off the old block.

0:22:200:22:23

When you're using emulsion paint and you're not quite finished

0:22:230:22:26

and you want to keep the brush, pop it in a plastic bag...

0:22:260:22:32

wrap it up, and that should keep for a good few days.

0:22:320:22:35

If it's really airtight, then you can keep it for a good few weeks.

0:22:350:22:38

If you've got some old, lumpy paint, don't throw it away.

0:22:400:22:43

Simply put a pair of tights, old tights, over a pot, pour it through

0:22:430:22:48

and you'll have lovely smooth, creamy paint, no lumps,

0:22:480:22:51

ready to use again.

0:22:510:22:52

When preparing woodwork, you'd usually use sandpaper,

0:22:520:22:55

but if the woodwork is next to glass,

0:22:550:22:57

the sandpaper will scratch it,

0:22:570:22:59

so the best thing to do is use wire wool.

0:22:590:23:02

It will do exactly the same job, but it won't scratch the glass.

0:23:020:23:05

If you've got paint on your white fittings, this is a great way

0:23:060:23:10

of getting them off, even if it's been there for months.

0:23:100:23:13

Methylated spirits on an absorbent cloth,

0:23:130:23:16

wipe it away, and great. Bob's your uncle.

0:23:160:23:19

All off.

0:23:190:23:20

Back inside the Empress Ballroom, it's round three of our TV tango.

0:23:270:23:31

Earlier, our audiovisual experts,

0:23:320:23:35

Ross and Karen, decided what format you should be spending your money on.

0:23:350:23:39

4K's not going to go away. A better picture is a better picture.

0:23:390:23:43

4K was the clear winner.

0:23:430:23:45

But what kind of cash are we talking?

0:23:450:23:47

Does spending more guarantee you'll get a better TV,

0:23:470:23:51

or can some of the cheaper models

0:23:510:23:54

deliver a viewing experience that's every bit as good?

0:23:540:23:58

We've selected three 55-inch TVs from across the price range.

0:23:580:24:02

A Hisense at £699,

0:24:030:24:06

an LG at £1,099,

0:24:060:24:11

and the most expensive we could find,

0:24:110:24:14

the Sony Bravia, at £1,899.

0:24:140:24:17

Now our experts are going to compare the sound and picture quality

0:24:190:24:22

of each set, to decide which one to buy and why.

0:24:220:24:26

It's the cheapest one that we have in the test.

0:24:270:24:31

First, the Hisense.

0:24:310:24:33

I think the colours look a bit false and not very naturalistic.

0:24:330:24:37

I mean, you're getting a 4K television for that money.

0:24:370:24:40

For the price you are getting a very nice image.

0:24:400:24:42

Sound expert Karen is assessing the audio.

0:24:420:24:45

Let's turn it up and see what the speakers are like.

0:24:450:24:48

'It's his first chance to mate...'

0:24:480:24:50

Well, that's not...

0:24:500:24:52

Well, that's not brilliant

0:24:530:24:54

because the sound just seems to be coming from behind the television.

0:24:540:24:59

So if this was against your wall the sound would just hit your wall.

0:24:590:25:03

Next, the mid-priced television.

0:25:030:25:06

The LG.

0:25:060:25:07

Image, for me, looks a lot more naturalistic.

0:25:070:25:10

I think the colour depth is absolutely fantastic.

0:25:100:25:14

It's a really nice image.

0:25:140:25:15

'It's time to separate the men from the boys.'

0:25:150:25:19

OK, well, this one's not much better.

0:25:190:25:21

It's not got a lot of power to it.

0:25:210:25:23

Because it's thin they're trying to install small speakers into it.

0:25:230:25:27

So the quality of the speakers in both of these don't really match the picture.

0:25:270:25:33

So, finally, the most expensive television - the Sony Bravia LED.

0:25:350:25:41

Again, very naturalistic colours.

0:25:410:25:43

Not much to choose between these two.

0:25:430:25:46

Right, this one is quite interesting because the speakers seem

0:25:460:25:48

to be mounted on the front and coming towards me.

0:25:480:25:50

A much better quality of sound.

0:25:520:25:54

And it works much better with the picture as well.

0:25:540:25:56

The sound is now coming from the picture,

0:25:580:26:01

and I can hear it much more clearly.

0:26:010:26:03

So it's decision time.

0:26:030:26:06

You've had a chance to fully interrogate the televisions.

0:26:060:26:09

Which do you think gives you the best value for money?

0:26:090:26:14

Is it our most expensive set, the Sony, at £1,899?

0:26:150:26:21

I think the increase in price is probably more to do with

0:26:210:26:25

the audio than it is to do with the picture quality.

0:26:250:26:29

How about the budget option, the £699 Hisense?

0:26:290:26:33

I'm tempted by the cheaper one,

0:26:330:26:35

but if you had that bit extra to spend I would go for the mid-range.

0:26:350:26:40

So the £1,099 LG is our experts' top value TV.

0:26:400:26:44

I think you can get the mid-price set and you can

0:26:440:26:47

do what you want with the audio, at a far more reasonable cost.

0:26:470:26:52

So, follow Karen's advice

0:26:530:26:55

and get good external speakers or a sound bar for as little as £85.

0:26:550:27:00

Far less than the extra £800 you'll pay for the Sony.

0:27:000:27:04

So we have a clear winner.

0:27:050:27:07

Yes, the LG, the mid-priced 4K.

0:27:070:27:11

In response, Hisense said,

0:27:110:27:13

"This is an entry-level set,

0:27:130:27:15

"so shouldn't be compared to more expensive ones."

0:27:150:27:17

But it's confident its products stand up to competition.

0:27:170:27:20

It says, "The downward speakers improve audio by reflecting

0:27:200:27:23

"sound off solid surfaces."

0:27:230:27:25

Sony says its TVs provide clear pictures, no matter the definition.

0:27:250:27:30

And their enhanced audio gives a more immersive,

0:27:300:27:33

lifelike listening experience.

0:27:330:27:35

Job done.

0:27:350:27:37

Popcorn time, obviously. Yeah?

0:27:370:27:39

That's it from Blackpool.

0:27:410:27:43

Next week we'll be in the West End's biggest theatre,

0:27:430:27:47

and home of the English National Opera.

0:27:470:27:49

Their wardrobe department test the latest steam generator irons.

0:27:510:27:57

So the fiddly bit. Ah!

0:27:570:28:00

We ask the prop builders if you can get away with buying a power drill...

0:28:000:28:04

..that costs less than £75.

0:28:050:28:08

Just hanging in there.

0:28:080:28:10

And we'll have more invaluable tricks of the trade.

0:28:100:28:13

If you've got a pair of shoes at home that are too stiff and pinch,

0:28:130:28:16

a few seconds with a warm hairdryer

0:28:160:28:17

will soften the leather, making them much more comfortable to wear.

0:28:170:28:21

MUSIC: I Ran (So Far Away) by A Flock Of Seagulls

0:28:210:28:25

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