Episode 6 What to Buy and Why


Episode 6

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Transcript


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Hello and welcome to the Trafford Centre in Manchester

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for the show that asks the top professionals what you should be

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spending your money on.

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I am Cherry Healey, and throughout this series,

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I have been travelling the country asking the UK's leading experts

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to help you shop like a pro.

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So where better to end our retail odyssey than here -

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one of the UK's largest shopping centres.

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Tonight...

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SHE WOLF-WHISTLES ..we are putting one of the biggest-selling

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appliances of last year to the test.

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We spent ?191 million on cordless vacuums.

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But are they worth it?

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There are lots of little biscuit particles still in the carpet.

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Yeah, if anything, on some of it, it has actually broken

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it up further.

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Coffee machines have never been more popular,

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but can the cheapest ones compete with those at the top of the range?

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I would be gutted if I had to drink that every day.

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Also on the programme, reporter Naga Munchetty channels

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Top Gun to discover how robust modern luggage is.

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Oh, dear!

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And more industry insight with our tricks of the trade.

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If you want the inside track on the latest products

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from the people really in the know, then look no further.

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This is What To Buy And Why.

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MUSIC: The Talking Fish by Ibibio Sound Machine

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With over 2 million square feet of retail,

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dining and leisure space,

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Manchester's intu Trafford Centre is the biggest of its kind

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in the north-west.

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Each year, more than 30 million people come here to spend

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their hard-earned cash in more than 200 outlets.

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And tonight, we are offering more top tips to ensure that you leave

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places like this with stuff that's really worth having.

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MUSIC: 1969 by The Stooges

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First up, an appliance that has been

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a must-have 'in every home for decades.' But long gone

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are the days of lugging about a heavy beast like this.

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Vacuum cleaners have gone space age.

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The latest innovation is the cordless machine.

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They are extremely popular, with sales going up

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by 75% last year.

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They may be selling by the bucket-load, but do they do

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a good enough job to guarantee value for money?

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To find out, I have enlisted the help of the Good Housekeeping

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Institute.

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Verity Mann is the deputy head of consumer testing.

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So cordless vacuum cleaners.

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They seem almost too good to be true.

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They are extremely convenient, but there are some issues,

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still, that people do talk about, such as the battery life not been

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long enough, and also the suction - whether it is as good

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as a full-size vacuum.

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MUSIC: The Next Episode by Dr Dre Feat.

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Snoop Dogg

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So, to find out just how well they perform,

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we are going to test three models from across the price range.

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The Hoover Flexi Power, the Vax Air, and the most expensive we could find

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- the Dyson V6 Total Clean.

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Now I know what you're thinking - "It's a mall, there is no

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carpet to hoover."

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Don't worry, we are on it.

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SHE WOLF-WHISTLES MUSIC: Surfin' Bird by The Trashmen

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Carpet laid,

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time to add a sprinkle of special ingredients.

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Healthy amounts of cereal, crumbs, and that old vacuuming nemesis

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- pet hair.

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How will each of our three machines cope?

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Let the suction commence.

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I have got two kids, this is a regular occurrence

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in my house.

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So let's see how it does.

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Let's go.

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The cereal is quite big, so relatively quickly...

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Is that full?

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So it is already full.

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It is true.

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It has pushed a lot of it forward and backwards as opposed to actually

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suctioning it up, which isn't good.

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Shall we empty the cylinder?

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Yeah, let's give it a go.

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Lift it up, it does feel like the container is very small.

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Yeah, that is the problem with a lot of stick vacuums.

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Their capacities aren't brilliant.

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I mean, it was very lightweight and easy to manoeuvre around,

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but it really did push the debris out of the squares.

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Next, the Vax.

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This costs over ?100 more and is closer in design

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to a regular-sized upright vacuum.

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That is just so much better.

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It has got a much, much bigger capacity.

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The brush bar, you can tell it has really helped suction up,

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but it is noticeably heavier than the previous model.

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And, finally, the Dyson.

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It too is a stick design, but has a much more powerful engine,

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although, once again, a smaller capacity than the Vax.

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That is full.

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One easy empty, though, and Verity is back on track.

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OK.

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Power seems amazing.

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I mean, you could just feel it - when it was on the carpet,

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it had a really good suction onto it.

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And how lightweight is it to use?

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Oh, it feels far more lightweight than the others,

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more flexible as well.

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Crumbs.

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It's round two.

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MUSIC: Magic Carpet by High Fidelity

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OK, so, there are lots of little biscuit

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particles still in the carpet.

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Yeah, if anything, on some of it, it has actually broken it up further

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and made it a bit more embedded.

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Will the Vax fare any better?

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It has still ground some bits into the pile slightly, but...

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Yeah, not too bad.

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And, finally...

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..the Dyson.

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OK.

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Again, the best out of the three without a shadow of a doubt.

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That is a good result there, yes.

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But, how will they cope with round three?

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Pet hair.

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Yes, it is a tough test.

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I mean, I don't know what animal has been rolling around on this carpet,

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but it had some fun.

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Initially, the Hoover does seem to do well.

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It is when you get to the closer inspection, you can see the strands

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here and there.

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I don't know about you, Verity, but I wouldn't be happy

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with that result.

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No.

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How does the Vax get on?

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That has done well, hasn't it?

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It picked that up relatively quickly as well, from the start.

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And, finally, the Dyson.

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Very quick and painless.

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Yeah, that has done well.

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I am impressed there.

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And totally hair-free.

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Yeah, it felt very easy.

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The suction, the grip that it had with the carpet was very impressive.

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After three tests, is our cheapest machine, the ?95 Hoover,

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a good deal?

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Well, the power obviously wasn't brilliant.

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It hasn't picked up anything perfectly.

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It is the cheapest of the range, but it is still nearly ?100, so...

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Still not cheap.

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So, overall, how do you think our mid-priced vacuum cleaner did?

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Well, I think seems to have gotten better the further it

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has gone along.

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The debris that it's picking up, like pet hair, it's done

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really well on.

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Is our most expensive vacuum, the Dyson at ?430, our top choice?

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So, at this point, which do you think is in the lead?

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The Dyson.

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Yeah, it does feel a bit like it.

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But will it still be the best value after we have put the three machines

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through our shopping centre assault course?

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Do the batteries last long enough to vacuum your entire house

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without a recharge?

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We will find out later.

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More tricks of the trade now as top industry professionals

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share their ingenious tips to make the stuff you buy last longer.

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I'm Amanda.

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About ten years ago, I decided to start my own cleaning business.

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A brilliant way of making your whites whiter and your colours

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brighter is to use half a cup of bicarbonate of soda

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in your washing machine with your detergent.

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It is a much cheaper option than any of the specialist colour powders

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or stain removers that you can buy, and it works every bit as well.

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I'm Glynn, kit manager for Leeds Rhinos.

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If you want to keep the colours locked into the clothes,

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as soon as you have bought them, simply add salt to cold water,

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soak the garments overnight, wash as normal, and this will stop

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the colours from running.

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A simple way of getting grease marks out of your shirt collars is to use

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a bit of shampoo.

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Put a bit on the edge...

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..rub it in, put it in the washing machine and it will come out looking

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good as new.

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Still to come...

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We splashed out ?730 million on coffee last year,

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but how much do you need to spend to recreate that unique barista

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style at home?

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But first, more people book holidays at this time of year than any other.

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So which type of suitcase is the best value for money?

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Naga Munchetty investigates.

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You might be surprised to know that the contents of the average

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British holiday-maker's luggage costs more than the cost

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of the holiday itself.

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And get this - we often take around ?2,500 worth of stuff every time

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we go abroad!

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So, if you're going to be packing precious cargo,

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what kind of luggage offers the kind of protection you need?

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Most domestic suitcases are made from one of four types of material.

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So we've given ourselves a budget of ?130 to buy some medium-sized

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cases made from each type.

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We have...

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ABS- our only soft case - good old-fashioned nylon.

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To find out which is toughest, we're going to push them

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to the extreme.

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First, using the most fragile of all payloads,

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we're going to recreate the worst possible scenario for your case

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at the airport.

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So, I'm roughly at the height of a Boeing 747's cargo hold.

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So it's the perfect place to find out how these suitcases will fare

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if they were dropped from here.

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Oh, dear!

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I'm shocked!

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These cases are 130 quid!

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'On this evidence, I wouldn't trust ANY of them 'to protect my precious

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things in a major fall!' No, there is definitely not one...

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Ahem!

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..box of eggs undamaged in here at all!

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None of them protected the eggs.

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The lesson?

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It seems obvious - carry your best stuff

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with you when you fly.

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So, soft or hard, modern cases aren't impact-proof,

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but do they last?

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On average, we don't replace our luggage for ten years,

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which brings us to our next test.

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I have this car, I have those cases.

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It's time to put them through their paces.

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We want to see how each material withstands a decade's worth

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of wear and tear.

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Now, I don't have a time machine, so this will have to do.

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But we aren't done yet!

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If the car hasn't pushed our cases to the limit, this certainly will.

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ENGINE ROARS

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So, what's the damage?

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Our ABS case has severe dents, scuffing and cracks,

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along with a big hole.

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And although the nylon is structurally intact,

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it has suffered heavily, with rips and tears.

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But the polypropylene and the polycarbonate prove to be

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equally durable, surviving with only minor scratches and scrapes.

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So, in our view, if you want a case that will last,

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go for the polycarbonate or choose polypropylene.

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Back in Manchester, it's coffee time.

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We Brits love it.

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We drink more than 70 million cups a day and spend ?400 each

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in cafes every year.

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And this enthusiasm continues at home.

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One in five households now own a coffee machine.

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But making the perfect cup of coffee at home can be expensive.

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Some machines can set you back over ?3,000!

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But do you really have to spend that much to make your own

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quality barista-style coffee?

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Hello!

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Hello.

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To help me find out, I've enlisted Paul Meikle-Janney,

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professional coffee consultant and roaster.

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What are we going

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to be testing today?

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Primarily, espresso machines that can take your own coffee.

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What do you need a coffee machine to do well?

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It needs to have the power to push the water through the coffee.

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A lot of the money that you're spending is on the pump that drives

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that water to ooze out all the good stuff that you get from the beans.

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So we can properly put these devices through their paces,

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I've set up my own cafe right in the middle of the shopping

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centre.

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Coffee's a whole series of different flavours that

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are dissolving into our water.

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We'll be judging the machines based on how well each creates

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We'll be judging the machines based on how well each creates

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We'll be judging the machines based on how well each creates

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that

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professional diverse taste.' It's fruity, zesty flavours.

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The sort of sugary, roast-like flavours.

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And we get bitterness in coffee as well.

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And we want a balance of all three of those.

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And to make sure it's fair, we'll be using the same beans

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and grinder that Paul has brought from his own roastery.' OK,

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OK,

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let's make some coffee.

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We've got three devices to test...

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We start with our most expensive, the Ascaso.

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More switches

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should be like that.

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It's like the start of the Millennium Falcon.

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It's a nice-looking machine.

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And there, we've got our coffee sort of oozing out.

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Let's see how this machine's offering goes down with the people

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of Manchester.

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There we go.

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Ooh!

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Hello!

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Hello!

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To ensure they're judging the coffee in its purest form,

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they'll taste it without milk or sugar.

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I normally

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have black coffee.

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So you're used to this kind of taste?

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And they have no idea this was made by our most expensive machine.'

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What do you think of that?

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It's quite nice.

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It's strong.

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Slightly bitter.

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I don't mind this as a shot first thing in the morning.

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I do like that one.

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OK.

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So, what does Paul, our expert barista, think?

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There's some sweetness in there,

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but it's a little bit

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under-extracted and I would look for a deeper texture and flavour out

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of that coffee.

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Not a bad start, so on to our next machine.

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The mid-priced De'Longhi.

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It doesn't seem to have the same power

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in the pump to drive it through, it wasn't driving the water

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through the coffee.

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Will our coffee-loving Mancunians spot the difference?

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That's better.

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Very roasty.

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That one's not good.

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I think this one's a bit more subtle.

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It's not the best, that.

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Not your favourite?

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Sour.

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That's a sign of under-extraction, that we're not pulling as much

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as we desire out of the coffee.

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It's not got the sort of more complex, sort of,

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sweeter sort of flavours.

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Which one tastes more sour?

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Definitely this one.

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Uh-huh.

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Our final option isn't like other coffee machines.

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It's known as the AeroPress.

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Essentially, it's like a big syringe.

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And it pushes the water through the coffee.

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I've never seen anything like it!

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Let's see how good the coffee is.

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Right!

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That's really the test.

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OK.

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The pressure that is exerted by the electric pump is done

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by our muscles with this one.

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Slowly and steadily sort of squeeze down.

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How will our volunteers rate it?

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That's nice. I like that one.

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It took a while for the taste to come in.

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Much better.

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It's very nice.

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You don't like that one at all?

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No.

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What about you?

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That's been my favourite one, that.

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Yeah?

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Tasty coffee.

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A little bit more round, a little bit more sweet

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in its sort of style there.

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It's not as sharp as the other ones.

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That's lovely.

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The coffee machine that made A is ?450.

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The coffee machine that made B is ?180.

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The coffee machine that made C is ?25!

0:18:310:18:33

Wow!

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See?

0:18:340:18:35

So which machine would you spend your money on?

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C, definitely.

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C, yeah.

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I would be gutted if I had to drink THAT every day!

0:18:390:18:42

I would drink that.

0:18:420:18:43

I think mine would be the ?25 one.

0:18:430:18:45

I would still go for the expensive one.

0:18:450:18:47

I don't think I'd spend ?450 for it.

0:18:470:18:49

I would actually spend on the cheaper one.

0:18:490:18:51

Probably get the A one.

0:18:510:18:52

Have we converted you to coffee now?

0:18:520:18:54

If it was C, yes.

0:18:540:18:55

Really?!

0:18:550:18:56

Yeah, I think I would take C.

0:18:560:18:58

OK.

0:18:580:18:59

That was so interesting!

0:18:590:19:02

So, even though there's a massive price difference,

0:19:020:19:04

A and C were kind of neck and neck!

0:19:040:19:06

It doesn't really surprise me.

0:19:060:19:08

If you're going on flavour alone, C is a great-flavoured coffee.

0:19:080:19:11

I think you've got to spend even more than our top one here to get

0:19:110:19:15

something that's comparable to your high street espresso.

0:19:150:19:19

So, in Paul's opinion, none of our machines compete

0:19:190:19:22

with the high standards set in professional cafes.

0:19:220:19:26

However, for a high-quality caffeine fix, you may not need a traditional

0:19:260:19:30

coffee machine at all.

0:19:300:19:33

As the expert, what would you spend your money on?

0:19:330:19:36

I would spend ?25 on the AeroPress.

0:19:360:19:38

You are on a winner there.

0:19:380:19:40

Tasty coffee.

0:19:400:19:41

Yeah, go with that.

0:19:410:19:44

In response, both Ascaso and De'Longhi point out

0:19:440:19:46

the versatility of their machines, which both make lattes and

0:19:460:19:49

cappuccinos as well as espressos.

0:19:490:19:54

Ascaso defends the quality of the extraction, whilst De'Longhi

0:19:540:19:58

says the Dedica is designed as a first step into

0:19:580:20:01

home pump machines.

0:20:010:20:02

I have drunk so much coffee today that I'm just

0:20:020:20:06

going to fly back home.

0:20:060:20:14

It is a lot of coffee.

0:20:140:20:22

Throughout this series, we have brought you money-saving

0:20:220:20:24

insights from people who know their industries

0:20:240:20:27

inside out, and here is our final batch.

0:20:270:20:33

I am Naveen, I followed my mum into the business, so you could say

0:20:330:20:37

I'm a chip off the old block.

0:20:370:20:38

Roller trays are a pain to clean.

0:20:380:20:41

People end up leaving them and they end up like this.

0:20:410:20:46

To avoid that, get a black plastic bag, put it over your brand-new

0:20:460:20:49

roller tray, and then pour your paint in there.

0:20:490:20:54

Voila, your roller tray will stay clean.

0:20:540:20:58

I am Will, I am a furniture restorer.

0:20:580:21:02

Before you splash out on a professional cleaner,

0:21:020:21:05

open up your kitchen cupboard and get out a bottle

0:21:050:21:07

of white vinegar.

0:21:070:21:08

It is fantastic at getting out stubborn stains

0:21:080:21:10

without ruining your upholstery.

0:21:100:21:13

Apply the vinegar to the fabric with a cloth and work

0:21:130:21:16

it into the stain.

0:21:160:21:17

Then clean off with soapy liquid.

0:21:170:21:20

And when it dries, the stain will be gone.

0:21:200:21:24

I am Tim, I am a fourth-generation shoemaker, and I have been making

0:21:240:21:27

shoes for the last 30 years.

0:21:270:21:29

We all wear canvas shoes in the summer.

0:21:290:21:31

Rather than putting it in the washing machine,

0:21:310:21:33

which can lead to the soles eventually falling off,

0:21:330:21:35

I prefer to use a dilute solution of washing up liquid or detergent,

0:21:350:21:38

brush the dirt with an old toothbrush or a nailbrush.

0:21:380:21:42

Afterwards, wash with plain water, put newspaper

0:21:420:21:45

on the inside and leave it to dry overnight naturally.

0:21:450:21:49

I am Carlos.

0:21:490:21:51

My parents have run these stalls for as long as I can remember,

0:21:510:21:54

so I guess fruit and veg are in my blood.

0:21:540:21:57

If you've got some berries going a bit soft, it is really

0:21:570:22:00

tempting to throw them away.

0:22:000:22:02

Don't waste them.

0:22:020:22:03

Pop them in the freezer and take them out whenever you want to make

0:22:030:22:06

a delicious smoothie.

0:22:060:22:16

MUSIC: The Talking Fish by Ibibio Sound Machine

0:22:190:22:24

Back in Manchester, we're getting ready

0:22:240:22:26

for round two of our

0:22:260:22:28

cordless vacuum test.

0:22:280:22:30

Earlier we discovered that only our most expensive option,

0:22:300:22:35

the Dyson, could rival the suction power of ordinary plug-in machines.

0:22:350:22:40

But there is another factor to consider before you buy.

0:22:400:22:45

When you are plugged in to the wall, you're never going to run

0:22:450:22:48

out of juice.

0:22:480:22:49

But now the cables have gone, how much vacuuming can you actually

0:22:490:22:52

do before they conk out?

0:22:520:22:56

50% of us say it takes at least half an hour to fully vacuum our house,

0:22:560:23:02

so are the batteries on these cordless machines able

0:23:020:23:04

to last that long?

0:23:040:23:06

To find out, I have recruited three helpers from the Trafford Centre

0:23:060:23:10

customer service team to go head-to-head.

0:23:100:23:14

Joseph will be trying our cheapest, the Hoover Flexi Power.

0:23:140:23:18

Joe will be using the Vax.

0:23:180:23:22

And Danielle has the priciest option, the Dyson.

0:23:220:23:26

Casting her expert eye over proceedings is Verity Mann

0:23:260:23:30

from the Good Housekeeping Institute.

0:23:300:23:35

In front of you, you have a living room slalom.

0:23:350:23:39

You each have a vacuum.

0:23:390:23:40

Please start your engines!

0:23:400:23:41

Three...two...one...

0:23:410:23:47

Go!

0:23:470:23:51

Each is fully charged and will do laps until it can't vacuum no more.

0:23:510:23:56

This is going to be one clean carpet after this,

0:23:560:23:58

I would eat my dinner off this carpet.

0:23:580:24:00

I wouldn't.

0:24:000:24:01

Yeah, I don't blame you.

0:24:010:24:03

Yeah, me neither.

0:24:030:24:06

At first, all three machines suck away very happily,

0:24:060:24:14

each manoeuvring around our obstacles.

0:24:140:24:15

Nine minutes.

0:24:150:24:16

Crikey.

0:24:160:24:18

They are still going strong.

0:24:180:24:19

They all still sound quite powerful as well.

0:24:190:24:21

They really do.

0:24:210:24:22

I quite like the lights on the Vax.

0:24:220:24:24

Yeah, that's good for when you go under furniture and such.

0:24:240:24:26

You can see what is under there.

0:24:260:24:28

But, after a quarter of an hour, our first battery

0:24:280:24:30

casualty.

0:24:300:24:31

Done.

0:24:310:24:32

First one to go.

0:24:320:24:34

The Dyson died.

0:24:340:24:36

So that was 16 minutes.

0:24:360:24:37

First one out.

0:24:370:24:40

So, our most expensive vacuum is out first.

0:24:400:24:44

And it is swiftly followed by another.

0:24:440:24:46

Mine is dead.

0:24:460:24:48

So the Hoover's gone.

0:24:480:24:49

Aww.

0:24:490:24:50

17 minutes.

0:24:500:24:54

If most people take over 30 minutes to get round their home,

0:24:540:24:57

on this evidence, both these vacuums would die before the job is done.

0:24:570:25:01

What about how long they each take to recharge?

0:25:010:25:04

Well, the Hoover takes a whopping 16.5 hours to charge from empty.

0:25:040:25:07

Whoa.

0:25:070:25:10

Followed by the Dyson at three-and-a-half hours.

0:25:100:25:12

A long time to wait if you are only halfway through.

0:25:120:25:15

The Vax however, which is designed to be more like a conventional

0:25:150:25:18

upright vacuum, has no such issues.

0:25:180:25:22

The Vax takes three hours, and luckily comes with a spare

0:25:220:25:25

battery, which is quite good.

0:25:250:25:26

That is fantastic.

0:25:260:25:28

Yeah.

0:25:280:25:29

So as soon as one runs out, charge it and you have

0:25:290:25:33

still got a working vacuum.

0:25:330:25:42

When it does eventually die after 36 minutes...

0:25:420:25:44

Done.

0:25:440:25:49

..after a quick battery swap, we can carry on.

0:25:490:25:51

Will it ever end?

0:25:510:25:52

I don't know.

0:25:520:25:53

We could be here for a while.

0:25:530:25:55

We should set up camp.

0:25:550:25:56

Can we get some tea?

0:25:560:25:57

LOUDER: Can we get some tea?

0:25:570:25:58

After our assault course challenge, we have a very clear winner.

0:25:580:26:01

The Vax is our battery champ, and earlier on, the Dyson

0:26:010:26:04

was our suction king.

0:26:040:26:07

So, in the end, which should you buy?

0:26:070:26:09

Over to Verity for her verdict.

0:26:090:26:14

What did you think of these machines?

0:26:140:26:15

What about this one, the cheapest of the three, the Hoover?

0:26:150:26:19

The Hoover did struggle quite a bit on collecting the different food

0:26:190:26:22

that we had out, the different debris.

0:26:220:26:24

Very lightweight and easy to manoeuvre, however,

0:26:240:26:26

and you can fold the handle down as well, which makes it

0:26:260:26:29

compact for storage.

0:26:290:26:30

But are you really getting value for money?

0:26:300:26:32

I don't personally think so.

0:26:320:26:35

The main point of it is that it does suction up the dirt

0:26:350:26:38

that is on the floor, and I didn't feel that it did

0:26:380:26:41

that as best it could.

0:26:410:26:42

OK, so what about the mid-price vacuums?

0:26:420:26:44

The Vax, it did do slightly better at collecting debris

0:26:440:26:46

than the Hoover, but it was just noticeably very bulky, very heavy.

0:26:460:26:49

As big as a full-size vacuum, but the suction power isn't as good.

0:26:490:26:53

OK, so last but not least, the Dyson.

0:26:530:26:56

Great suction, it picked up straightaway, very quickly,

0:26:560:26:58

almost in its first sweep.

0:26:580:27:01

You could really feel the grip it had on the carpet as well,

0:27:010:27:04

and I like the fact that it had a trigger button, so you are only

0:27:040:27:07

actually using it when you need it, which preserves the battery.

0:27:070:27:12

So, after all our tests, which one should you buy and why?

0:27:120:27:18

Personally, for me, definitely the Dyson.

0:27:180:27:20

The whole point is they are light, they are convenient,

0:27:200:27:23

they are quick to push around.

0:27:230:27:24

It is a lot of money.

0:27:240:27:26

There are cheaper models in the Dyson range, which is worth

0:27:260:27:28

considering, but the suction for them wins hands down.

0:27:280:27:30

So even though it is more expensive, you still think

0:27:300:27:33

it is worth the money?

0:27:330:27:35

That is the thing, they are all not cheap products, but you might

0:27:350:27:39

as well spend your money on something that is actually

0:27:390:27:41

going to do its job and be worth the money in the long-term.

0:27:410:27:44

In response, Hoover says the Flexi Power is specifically

0:27:440:27:46

designed for quick pick-ups and for cleaning difficult-to-access places.

0:27:460:27:52

Vax pointed out that their machine also has a power boost mode designed

0:27:520:27:55

to improve suction.

0:27:550:28:01

And Dyson suggested the reason the V6 battery failed after 16

0:28:010:28:03

minutes was that our course was 100% carpet, which uses up more power

0:28:030:28:06

and isn't representative of a typical home.

0:28:060:28:10

I think in this case, you really get what you paid for,

0:28:100:28:17

and without a doubt, the Dyson really cleaned up.

0:28:170:28:19

Agreed.

0:28:190:28:20

That is it from Manchester and for the series.

0:28:200:28:24

SHE SCREAMS

0:28:240:28:27

Now you know what to buy and why, hopefully you will be

0:28:270:28:30

getting better value for money next time you hit the shops.

0:28:300:28:33

# Love, love will tear us apart again

0:28:330:28:51

# Love, love will tear us apart again...#

0:28:510:29:00

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