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'Every minute of every day, | 0:00:02 | 0:00:03 | |
'someone somewhere is getting burgled.' | 0:00:03 | 0:00:06 | |
Doesn't sound good. | 0:00:08 | 0:00:10 | |
'With an average of 92 break-ins an hour, it's a huge problem.' | 0:00:10 | 0:00:14 | |
It never ceases to amaze me how much mess these burglars cause for people. | 0:00:19 | 0:00:24 | |
'For the victims of these crimes, | 0:00:24 | 0:00:26 | |
'it can take months or even years to overcome the trauma.' | 0:00:26 | 0:00:30 | |
How dare they?! Out of order. Out of order! | 0:00:30 | 0:00:33 | |
I felt sick. Somebody's been in my house. | 0:00:33 | 0:00:37 | |
I don't want to drive up to a building and see it trashed again. | 0:00:37 | 0:00:41 | |
'But in this series, we're fighting back against the burglar...' | 0:00:41 | 0:00:44 | |
Police forcing entry! Police! | 0:00:44 | 0:00:46 | |
'..helping you to beef up your security...' | 0:00:46 | 0:00:49 | |
Here we go. | 0:00:49 | 0:00:50 | |
'..while the police catch the criminals.' | 0:00:50 | 0:00:53 | |
-How are you feeling about things now? -Oh, I feel loads better. | 0:00:54 | 0:00:57 | |
Loads better. | 0:00:57 | 0:00:59 | |
'This is Break-In Britain... | 0:00:59 | 0:01:01 | |
'The Crackdown.' | 0:01:01 | 0:01:02 | |
-Hello again. -Now, who would stoop so low as to steal from a blind man? | 0:01:05 | 0:01:11 | |
Today, I'm meeting Martin, | 0:01:11 | 0:01:12 | |
who returned home to find a burglar in his flat in Leeds. | 0:01:12 | 0:01:17 | |
So, how did it make you feel, knowing that someone had been in your house? | 0:01:17 | 0:01:20 | |
Very scared. Very uneasy. And very worried. | 0:01:21 | 0:01:26 | |
And I'm in South Wales with Dennis and Anne, who learned a hard | 0:01:26 | 0:01:30 | |
lesson when a thief stole their cash while they were in the house. | 0:01:30 | 0:01:34 | |
I can't get over it, you know, how easy it was for them to come in. | 0:01:34 | 0:01:39 | |
Not sleeping very well. A little bit paranoid now. | 0:01:39 | 0:01:44 | |
'There are nearly 10,000 burglaries in the UK every week, | 0:01:46 | 0:01:49 | |
'and in Leeds, two 999 calls are coming in | 0:01:49 | 0:01:52 | |
'reporting the same burglary.' | 0:01:52 | 0:01:55 | |
'The victim of the break-in is Martin. | 0:02:20 | 0:02:22 | |
'He's totally blind and had been for a day out with his friend Simon, | 0:02:22 | 0:02:26 | |
'who's also visually impaired.' | 0:02:26 | 0:02:28 | |
Me and my friend had just come back from town at about 15:00. | 0:02:28 | 0:02:33 | |
My friend unlocked the door. | 0:02:33 | 0:02:36 | |
As he was unlocking the door, we heard a bang. | 0:02:36 | 0:02:40 | |
We went through to the hallway, where the bathroom is | 0:02:40 | 0:02:43 | |
on the right-hand side, and we heard a voice saying, "You made me jump," | 0:02:43 | 0:02:49 | |
and he locked the bathroom door. | 0:02:49 | 0:02:52 | |
At first I thought it was Maintenance in to fix something, | 0:02:52 | 0:02:55 | |
but then, when my friend knocked on the door and shouted, "Excuse me," | 0:02:55 | 0:03:00 | |
no answer. | 0:03:00 | 0:03:02 | |
So I then assumed there was something wrong. | 0:03:02 | 0:03:07 | |
'Having been disturbed, the burglar left the same way he came in, leaving | 0:03:07 | 0:03:11 | |
'behind shards of shattered glass and the rock he used to smash the window. | 0:03:11 | 0:03:16 | |
'But has anything been stolen?' | 0:03:16 | 0:03:18 | |
Because they're blind, obviously they can't see the items, | 0:03:18 | 0:03:21 | |
but I've taken them round each room | 0:03:21 | 0:03:23 | |
and described the valuables in each room that are there and obviously | 0:03:23 | 0:03:26 | |
the state of the room, | 0:03:26 | 0:03:28 | |
and he's quite happy that nothing's been taken. | 0:03:28 | 0:03:30 | |
So on this occasion, we think that they've disturbed them | 0:03:30 | 0:03:33 | |
just as he's come in. | 0:03:33 | 0:03:35 | |
But he did have a rucksack on his back, so if the occupants | 0:03:35 | 0:03:38 | |
didn't come home, he would have, you know, taken items, I'm sure. | 0:03:38 | 0:03:42 | |
'So he hasn't managed to steal anything. | 0:03:42 | 0:03:45 | |
'But he's left some important evidence behind.' | 0:03:45 | 0:03:49 | |
So, the crime scene investigator's been round | 0:03:49 | 0:03:51 | |
and may have identified a footprint and a handprint, is that right? | 0:03:51 | 0:03:55 | |
They've identified a footprint and a handprint on the bath, | 0:03:55 | 0:03:59 | |
so she's just secured them to lift the prints | 0:03:59 | 0:04:02 | |
so we can try to identify who it is from them. | 0:04:02 | 0:04:05 | |
'Opposite Martin's flat, | 0:04:05 | 0:04:06 | |
'police quickly find some more crucial evidence. | 0:04:06 | 0:04:10 | |
'Not only has one of the 999 callers witnessed the break-in | 0:04:10 | 0:04:14 | |
'but a friend has filmed it on her mobile phone. | 0:04:14 | 0:04:17 | |
'It's an extraordinary stroke of luck.' | 0:04:17 | 0:04:19 | |
As I was coming up the stairs to the door, I heard a crack, | 0:04:21 | 0:04:25 | |
and as I looked up the hill, | 0:04:25 | 0:04:27 | |
somebody was breaking the glass of a bathroom window on the flat above. | 0:04:27 | 0:04:31 | |
As I've come in, we've then just carried on watching from the | 0:04:31 | 0:04:34 | |
bedroom window and recorded this guy as he's broken through the window. | 0:04:34 | 0:04:38 | |
-You've found the place. -I've found the place as he was climbing through | 0:04:38 | 0:04:41 | |
and gave a description of what he was wearing | 0:04:41 | 0:04:43 | |
and the direction that he was then biking it back to. | 0:04:43 | 0:04:47 | |
'72% of burglaries are carried out by one person on their own, | 0:04:47 | 0:04:51 | |
'but it's rare for that person to be caught on camera so clearly.' | 0:04:51 | 0:04:56 | |
-So the witness has filmed this from a neighbouring flat. -Yep. | 0:04:56 | 0:05:00 | |
It's really clear, isn't it? | 0:05:00 | 0:05:01 | |
And you can see quite clearly what he's wearing, what the bike's like. | 0:05:01 | 0:05:05 | |
And from this, you've got a pretty good idea of who this burglar is. | 0:05:05 | 0:05:08 | |
We can see a full facial shot of him on that, | 0:05:08 | 0:05:11 | |
and our imaging unit are fantastic at enhancing pictures and what | 0:05:11 | 0:05:14 | |
have you, so I'm pretty confident | 0:05:14 | 0:05:16 | |
that our suspect's going to be found. | 0:05:16 | 0:05:19 | |
I'm pretty impressed at the speed in which all of this has taken place. | 0:05:22 | 0:05:26 | |
In less than two hours since the original call came in, | 0:05:26 | 0:05:29 | |
officers have been to the property, taken statements, | 0:05:29 | 0:05:32 | |
crime scene investigators have been round, the whole mess has been | 0:05:32 | 0:05:35 | |
cleared up and Tony's already boarding the window up. | 0:05:35 | 0:05:39 | |
'While Tony from the housing association makes the window | 0:05:39 | 0:05:41 | |
'secure, Martin's feeling anything but secure.' | 0:05:41 | 0:05:46 | |
It just makes anyone feel unsafe in their home, | 0:05:46 | 0:05:48 | |
because it's like people breaking into houses, it makes you feel as | 0:05:48 | 0:05:52 | |
though you're unsafe, | 0:05:52 | 0:05:54 | |
you're not allowed to have a peaceful life in your own house. | 0:05:54 | 0:05:57 | |
It must be a relief that they've not taken anything. | 0:05:57 | 0:05:59 | |
It was a major relief. | 0:05:59 | 0:06:00 | |
Martin and Simon are clearly shaken up by what happened here this | 0:06:03 | 0:06:06 | |
afternoon, but the good news is police are already on their way | 0:06:06 | 0:06:09 | |
to arrest a suspect. | 0:06:09 | 0:06:12 | |
'This swift police action has been made possible by the excellent | 0:06:12 | 0:06:15 | |
'cameraphone footage. | 0:06:15 | 0:06:17 | |
'They now believe they know who they're looking for, | 0:06:17 | 0:06:19 | |
'and staff at the police control room are overseeing the whole operation.' | 0:06:19 | 0:06:24 | |
The NCT officers are currently at the address. | 0:06:24 | 0:06:27 | |
The suspect hasn't returned yet, | 0:06:27 | 0:06:29 | |
so they're just going to lie in wait until he does return. | 0:06:29 | 0:06:32 | |
'With the police clearly focused on their job, | 0:06:32 | 0:06:34 | |
'it's now time for our team to beef up Martin's security. | 0:06:34 | 0:06:38 | |
'It was way too easy to break into his flat. | 0:06:40 | 0:06:42 | |
'Martin needs some advice, | 0:06:42 | 0:06:44 | |
'and police community support officer Lee is just the man.' | 0:06:44 | 0:06:48 | |
So, you've looked round the property, Lee. What do you reckon? | 0:06:48 | 0:06:50 | |
Well, on first entering the property | 0:06:50 | 0:06:52 | |
you see a couple of vulnerable... entry point and exit point. | 0:06:52 | 0:06:56 | |
The locks are very vulnerable, they're basically of brass metal, | 0:06:56 | 0:07:01 | |
and they're very easy to get into. | 0:07:01 | 0:07:03 | |
-And what about an alarm? -Yeah, definitely. | 0:07:03 | 0:07:05 | |
What we need is some friendly - or user-friendly - gadgets that | 0:07:05 | 0:07:10 | |
Martin can use easily without any issues and fumbling about. | 0:07:10 | 0:07:14 | |
'To make the bathroom window shatterproof, Lee suggests | 0:07:15 | 0:07:18 | |
'a special thin film of reinforced plastic could make a big difference.' | 0:07:18 | 0:07:23 | |
What happens is, | 0:07:23 | 0:07:24 | |
if you think of somebody trying to break in with a rock again, | 0:07:24 | 0:07:28 | |
the glass will shatter, but on the inside it just crumbles, | 0:07:28 | 0:07:32 | |
the glass, and no entry's gained. | 0:07:32 | 0:07:34 | |
So again, if we have an alarm system in the hallway, | 0:07:34 | 0:07:37 | |
-the alarm will go off, as well. -Right. -So it's very, very effective. | 0:07:37 | 0:07:41 | |
-So, Lee, we've looked round the property. -Yep. | 0:07:44 | 0:07:46 | |
What would you give it as a mark out of ten for security? | 0:07:46 | 0:07:50 | |
-At the moment, it's a five out of ten. -We can improve it, can't we? | 0:07:50 | 0:07:53 | |
We can improve it. It's still quite vulnerable, though, y'know. | 0:07:53 | 0:07:56 | |
But with the improvements, it's going to be fairly secure then. | 0:07:56 | 0:07:59 | |
They'll have to make a lot of noise | 0:07:59 | 0:08:01 | |
and go through a lot of pain to get in. | 0:08:01 | 0:08:03 | |
'So, great advice from Lee. | 0:08:03 | 0:08:04 | |
'Hopefully, Lee's improvements will make Martin feel much more | 0:08:04 | 0:08:07 | |
'secure in his own home.' | 0:08:07 | 0:08:10 | |
So, Martin, Lee's had a look round your flat | 0:08:10 | 0:08:12 | |
and he's given it a five out of ten. | 0:08:12 | 0:08:14 | |
So not rubbish, but we could get it better, | 0:08:14 | 0:08:16 | |
and we want to get it better. We want to improve the doors, the windows, | 0:08:16 | 0:08:19 | |
get an alarm fitted and see what else we can do for you, as well. | 0:08:19 | 0:08:23 | |
-What do you reckon? -Excellent. -Yeah? -Excellent, yeah. Brilliant. | 0:08:23 | 0:08:27 | |
'So now it's time to call in our security team.' | 0:08:27 | 0:08:30 | |
PHONE RINGS DOWN THE LINE | 0:08:30 | 0:08:32 | |
Hello, Neil, it's Keeley here. | 0:08:34 | 0:08:37 | |
Hello. We need your help. | 0:08:37 | 0:08:38 | |
We've had a burglary, only it's a bit of an unusual case | 0:08:38 | 0:08:42 | |
because the occupier's actually blind, | 0:08:42 | 0:08:44 | |
so we're going to need to bear that in mind | 0:08:44 | 0:08:46 | |
when we upgrade his security, the stuff we use. How does that sound? | 0:08:46 | 0:08:49 | |
That sounds spot-on. Thanks, Neil. I'll send the details over to you. | 0:08:59 | 0:09:03 | |
Lovely. Thanks. See you later. | 0:09:04 | 0:09:07 | |
Neil's confident that he's got some extra bits that he can | 0:09:07 | 0:09:10 | |
put in place so that we can help Martin out. | 0:09:10 | 0:09:13 | |
'We'll be back in Leeds a bit later to get | 0:09:13 | 0:09:15 | |
'an update on the security upgrade at Martin's flat | 0:09:15 | 0:09:18 | |
'and to see how the police investigation is shaping up.' | 0:09:18 | 0:09:21 | |
'240 miles away, in Bridgend, | 0:09:25 | 0:09:27 | |
'another 999 call is coming in to police control.' | 0:09:27 | 0:09:31 | |
'In 53% of burglaries, the residents are in the house | 0:09:43 | 0:09:48 | |
'when the break-in happens.' | 0:09:48 | 0:09:49 | |
So, a call's come in to the police this morning. | 0:09:52 | 0:09:54 | |
A couple have been burgled in the Port Talbot area. | 0:09:54 | 0:09:57 | |
I'm going to go and find out what's going on. | 0:09:57 | 0:10:00 | |
'Dennis and Anne have been married for more than half a century. | 0:10:00 | 0:10:04 | |
'She was a postmistress and he was a postman. | 0:10:04 | 0:10:07 | |
'In the 35 years they've lived in their current house, | 0:10:07 | 0:10:10 | |
'they've known no trouble. | 0:10:10 | 0:10:12 | |
'But all of that has now changed.' | 0:10:12 | 0:10:14 | |
What happened here, then? | 0:10:14 | 0:10:16 | |
It appears overnight someone has broken into an elderly couple's home. | 0:10:16 | 0:10:20 | |
We're not too sure how they've got in as yet. | 0:10:20 | 0:10:23 | |
We're making inquiries into that at the moment. | 0:10:23 | 0:10:25 | |
There are some tool marks on the back kitchen window. | 0:10:25 | 0:10:29 | |
It's possible someone's got in through an insecure door. | 0:10:29 | 0:10:31 | |
The suspect then has entered, | 0:10:31 | 0:10:33 | |
and it's obviously not a nice feeling for the victims. | 0:10:33 | 0:10:36 | |
-Right, so you sleep at the front of the house. -Yeah. | 0:10:36 | 0:10:39 | |
-Did you have a good sleep last night? -I always sleep heavy. | 0:10:39 | 0:10:42 | |
My wife is a very light sleeper. She's up and down all night. | 0:10:42 | 0:10:45 | |
'The police are unclear how the burglar got in, | 0:10:45 | 0:10:48 | |
'so I'm going to talk to Dennis and Anne | 0:10:48 | 0:10:50 | |
'to get their version of events.' | 0:10:50 | 0:10:52 | |
So, I went down for the paper at half past six, | 0:10:52 | 0:10:55 | |
got down the paper shop, opened my purse, which is | 0:10:55 | 0:10:58 | |
usually on the table, anyway, and found that there was no money in it. | 0:10:58 | 0:11:03 | |
So I come back from the paper shop and I said to her, | 0:11:03 | 0:11:06 | |
"Look, there's no money in my purse. | 0:11:06 | 0:11:09 | |
"That's strange." She said, "I haven't taken it." | 0:11:09 | 0:11:12 | |
Well, of course, when she looked in the drawer at her purse, | 0:11:12 | 0:11:16 | |
her money had gone. | 0:11:16 | 0:11:18 | |
She then went and looked in the cupboard, | 0:11:18 | 0:11:20 | |
in which we had two little boxes of loose change | 0:11:20 | 0:11:24 | |
which we normally keep for savings, and found that they were gone. | 0:11:24 | 0:11:29 | |
How did you feel when the penny dropped that someone had been in? | 0:11:29 | 0:11:32 | |
Oh, I started shaking. I just couldn't believe it. | 0:11:32 | 0:11:36 | |
You know, I thought, "Well, how could they get in? | 0:11:36 | 0:11:39 | |
"Was any doors left open?" We went round, checking, | 0:11:39 | 0:11:43 | |
you know? And nothing. I was just shaking. I couldn't believe it. | 0:11:43 | 0:11:49 | |
I mean, my rings were left, and the laptop, everything was there. | 0:11:49 | 0:11:54 | |
-But cash had gone. -Mm. | 0:11:54 | 0:11:56 | |
You know? And it's really, really frightening then, | 0:11:56 | 0:12:01 | |
to think that someone has been in your house. | 0:12:01 | 0:12:04 | |
I've got a security light in the passageway, | 0:12:04 | 0:12:07 | |
which is a motion sensor, | 0:12:07 | 0:12:10 | |
and that had been turned around. | 0:12:10 | 0:12:12 | |
So obviously somebody had seen it | 0:12:12 | 0:12:14 | |
and turned it back round to face the wall so it wouldn't come on. | 0:12:14 | 0:12:18 | |
So someone knew what they were doing. | 0:12:18 | 0:12:20 | |
Somebody knew what they were doing, obviously. | 0:12:20 | 0:12:23 | |
'Crime scene officers are busy dusting for fingerprints, and | 0:12:23 | 0:12:26 | |
'on the kitchen floor they find what could be a vital piece of evidence.' | 0:12:26 | 0:12:31 | |
So, we believe the suspects have entered in here, into the kitchen. | 0:12:31 | 0:12:34 | |
We've discovered some footwear patterns here which...doesn't | 0:12:34 | 0:12:38 | |
appear to match any of the trainers or slippers or footwear in the house. | 0:12:38 | 0:12:42 | |
'Finding a clear footprint can be almost as valuable as finding | 0:12:42 | 0:12:46 | |
'a clear fingerprint.' | 0:12:46 | 0:12:48 | |
This gets sealed and packaged here, and then it'll be sent off to the | 0:12:48 | 0:12:51 | |
footwear department at headquarters, where they'll analyse this more | 0:12:51 | 0:12:55 | |
and see if we can match it to a trainer mark. | 0:12:55 | 0:12:59 | |
'While Dennis thinks he locked the doors before going to bed, | 0:12:59 | 0:13:02 | |
'the police are less sure. | 0:13:02 | 0:13:03 | |
'No forced entry can be found, | 0:13:03 | 0:13:05 | |
'and they believe the back door could have been left unlocked, | 0:13:05 | 0:13:08 | |
'allowing the burglar to get away with £85 in cash.' | 0:13:08 | 0:13:11 | |
How are you feeling now? What's on your mind? | 0:13:13 | 0:13:15 | |
It's just the thought of someone coming, you know, | 0:13:15 | 0:13:19 | |
would they come back, | 0:13:19 | 0:13:20 | |
and how they got in, and, oh, my stomach is turning so bad. | 0:13:20 | 0:13:25 | |
-Mm. -You know? | 0:13:25 | 0:13:26 | |
Part of our job is to try and make sure it doesn't happen again, | 0:13:26 | 0:13:30 | |
so if it helps you out, we can have a look around, | 0:13:30 | 0:13:33 | |
see where any weak points are and see if we can fix them up for you, | 0:13:33 | 0:13:37 | |
-try and make sure it doesn't happen again. -Yeah. | 0:13:37 | 0:13:40 | |
-Would that help you out? -Thank you, yes. | 0:13:40 | 0:13:43 | |
'Anne's really shaken up, so I'm going to put in a call to crime | 0:13:43 | 0:13:47 | |
'reduction officer Mary Williams to try and make their home safer.' | 0:13:47 | 0:13:51 | |
Hello, Mary, it's Dan. | 0:13:55 | 0:13:57 | |
I'm all right, yeah. Listen, I've come out to a call for a burglary. | 0:13:59 | 0:14:03 | |
It's an older couple. | 0:14:03 | 0:14:05 | |
The lady's really worried about the burglar coming back, so, really, | 0:14:07 | 0:14:13 | |
I'd be keen for you to have a look | 0:14:13 | 0:14:15 | |
at this place as soon as possible. Are you around? | 0:14:15 | 0:14:17 | |
Fantastic. OK, then, I'll see you in a bit. | 0:14:24 | 0:14:26 | |
-Bye. -See you, Dan. Bye. -Cheers. Bye. | 0:14:29 | 0:14:31 | |
Great. She's coming round. | 0:14:31 | 0:14:33 | |
'Back in Leeds, Martin has disturbed a burglar at his flat. | 0:14:36 | 0:14:40 | |
'It seems he arrived just in time before the intruder started | 0:14:40 | 0:14:44 | |
'to help himself to his valuables.' | 0:14:44 | 0:14:47 | |
It just makes you feel as though you're unsafe, | 0:14:47 | 0:14:49 | |
you're not allowed to have a peaceful life in your own house. | 0:14:49 | 0:14:52 | |
'A neighbour's cameraphone footage has got the police | 0:14:52 | 0:14:55 | |
'investigation off to a flying start, and they already think | 0:14:55 | 0:14:58 | |
'they know who the man is and have gone to his house to arrest him. | 0:14:58 | 0:15:02 | |
'Having your home broken into can be a traumatic experience for anyone, | 0:15:04 | 0:15:08 | |
'but for Martin, who is completely blind, | 0:15:08 | 0:15:10 | |
'it's even more disorientating.' | 0:15:10 | 0:15:13 | |
It's not quite as straightforward as if somebody who was sighted | 0:15:13 | 0:15:17 | |
was burgled, because they could immediately see. | 0:15:17 | 0:15:19 | |
They could see and write things down. A blind person can't do that. | 0:15:19 | 0:15:23 | |
If you've got sight, you could just grab a pen and paper | 0:15:23 | 0:15:25 | |
and write stuff down, what was taken... | 0:15:25 | 0:15:27 | |
..if you know it, what the value of it was | 0:15:29 | 0:15:30 | |
and then just show it to the police. | 0:15:30 | 0:15:32 | |
But if you're blind, you've got to get the police to do it for you. | 0:15:32 | 0:15:35 | |
So how did it make you feel, knowing that someone had been in your house? | 0:15:35 | 0:15:40 | |
Very scared. Very uneasy. And very worried. | 0:15:40 | 0:15:44 | |
'81% of burglary victims, like Martin, | 0:15:45 | 0:15:48 | |
'say they feel emotionally affected by the break-in. | 0:15:48 | 0:15:52 | |
'But the impact of this crime spreads further into the community, | 0:15:52 | 0:15:55 | |
'and police have a job to do putting neighbours at ease, as well.' | 0:15:55 | 0:16:00 | |
We call it a super cocoon, where we try | 0:16:00 | 0:16:02 | |
and cocoon the area what's been affected, because it's not just | 0:16:02 | 0:16:07 | |
the chap down here who was burgled yesterday, | 0:16:07 | 0:16:09 | |
it affects the neighbours, as well. A lot of them are vulnerable, | 0:16:09 | 0:16:14 | |
they could be scared about what's been going on, | 0:16:14 | 0:16:17 | |
so we try and get round, knock on the doors, | 0:16:17 | 0:16:19 | |
offer advice regarding security. | 0:16:19 | 0:16:23 | |
'Martin, who's 35 years old, originally hails from Edinburgh. | 0:16:23 | 0:16:27 | |
'Blind from birth, he's a huge football fan. | 0:16:27 | 0:16:30 | |
'His team is Heart of Midlothian. | 0:16:30 | 0:16:33 | |
'Since arriving in Leeds last year, | 0:16:33 | 0:16:36 | |
'he's been helped by visual impairment specialist | 0:16:36 | 0:16:38 | |
'Linden Wrigglesworth. They've become good friends.' | 0:16:38 | 0:16:42 | |
For anybody, obviously, being burgled is a traumatic event. | 0:16:42 | 0:16:46 | |
I mean, I think it would be fair | 0:16:46 | 0:16:47 | |
to say for somebody with no sight at all, it's magnified. | 0:16:47 | 0:16:52 | |
I'm sure it would knock his confidence. | 0:16:52 | 0:16:55 | |
And he's worked really, really hard to achieve what he has achieved, | 0:16:55 | 0:17:00 | |
you know, he's got a good network of support, | 0:17:00 | 0:17:03 | |
and hopefully he'll bounce back and continue with the good work. | 0:17:03 | 0:17:08 | |
'Back with the police investigation, | 0:17:12 | 0:17:14 | |
'they've now arrested the man they believe burgled Martin's flat. | 0:17:14 | 0:17:18 | |
'He's in custody. | 0:17:18 | 0:17:19 | |
'And officers at the suspect's house are greeted by a whopping | 0:17:21 | 0:17:25 | |
'great clue in the kitchen.' | 0:17:25 | 0:17:27 | |
The suspect has returned to this address riding this very same | 0:17:27 | 0:17:31 | |
bike that you've seen quite clearly in the footage. | 0:17:31 | 0:17:34 | |
Fantastic evidence from this mobile phone, | 0:17:34 | 0:17:37 | |
and it's put the suspect at the place at the time. | 0:17:37 | 0:17:40 | |
This is what the job's all about. | 0:17:40 | 0:17:42 | |
You know, we're not guaranteed results, | 0:17:42 | 0:17:44 | |
but when we work as a good team, pass the information out, | 0:17:44 | 0:17:47 | |
as you can see, the result's there, we've got our man today. | 0:17:47 | 0:17:51 | |
It's another morning, | 0:17:53 | 0:17:54 | |
and we're back at Martin's to begin the improvements on his flat. | 0:17:54 | 0:17:57 | |
The housing association are here to replace the window, | 0:17:57 | 0:17:59 | |
and Neil is already hard at work. | 0:17:59 | 0:18:02 | |
You're cleaning the windows for him. You're a nice chap, aren't you? | 0:18:02 | 0:18:05 | |
I am, a very nice chap. I do all sorts. | 0:18:05 | 0:18:07 | |
No, I'm just preparing this window to put some security film on | 0:18:07 | 0:18:10 | |
because the back window was obviously smashed, | 0:18:10 | 0:18:12 | |
so we try and smash it again. It keeps the glass in place. | 0:18:12 | 0:18:15 | |
So it doesn't shatter, it keeps it sturdy. | 0:18:15 | 0:18:17 | |
-What else are we doing today? -We're going to change the locks, | 0:18:17 | 0:18:20 | |
upgrade the locks on the doors to break-secure ones, | 0:18:20 | 0:18:22 | |
we're going to put an alarm system in | 0:18:22 | 0:18:24 | |
and I'm going to change all the window handles so they lock. | 0:18:24 | 0:18:27 | |
The mechanisms on the window are great, but there's no keys for them, | 0:18:27 | 0:18:30 | |
so I'm going to replace the handles so they're nice and secure. | 0:18:30 | 0:18:33 | |
-Go on, then, I'll give you a hand. -Great. Thank you. | 0:18:33 | 0:18:36 | |
'So, while a new window is installed in the bathroom, | 0:18:36 | 0:18:39 | |
'I get to prep all the other windows for the new security film.' | 0:18:39 | 0:18:44 | |
I don't even clean the windows in my own house! | 0:18:44 | 0:18:47 | |
'And the windows need to be absolutely spotless, | 0:18:47 | 0:18:50 | |
'because any dirt left behind will be trapped under the toughened | 0:18:50 | 0:18:53 | |
'plastic forever, and we don't want that.' | 0:18:53 | 0:18:55 | |
Look at that, how clean it is. You could eat your dinner off that. | 0:18:57 | 0:19:01 | |
'Now it's time to put the special security film to the test.' | 0:19:02 | 0:19:07 | |
It's not been put on properly. It's not smoothed out, | 0:19:07 | 0:19:09 | |
it's just been put on there so we can try it out now, | 0:19:09 | 0:19:12 | |
see what it's like. | 0:19:12 | 0:19:13 | |
Right, and it will break, we're just not expecting it to shatter, | 0:19:13 | 0:19:16 | |
so it'll stay in one piece. | 0:19:16 | 0:19:18 | |
It will still probably crack, | 0:19:18 | 0:19:19 | |
-but the glass will stay in the same place. -So, do your worst. | 0:19:19 | 0:19:22 | |
Oh, yeah! | 0:19:27 | 0:19:29 | |
Well, look at that. | 0:19:30 | 0:19:32 | |
If that was in situ, it's much harder for them. | 0:19:32 | 0:19:36 | |
And you still get the noise, as well, so it's still all going to be over, | 0:19:36 | 0:19:39 | |
-they're going to have to give it a right good going to get in. -Yeah. | 0:19:39 | 0:19:42 | |
'This plastic film costs around £45 a square metre. | 0:19:42 | 0:19:46 | |
'Now we've got our work cut out, | 0:19:46 | 0:19:48 | |
'strengthening all of the windows in Martin's flat.' | 0:19:48 | 0:19:52 | |
-And you can't even tell that it's on, can you? -No. | 0:19:52 | 0:19:55 | |
I mean, it's not finished 100% yet, but as I say, | 0:19:55 | 0:19:59 | |
it's just like having an ordinary piece of glass in. | 0:19:59 | 0:20:03 | |
'Brilliant. Next up, Neil fits the alarm... | 0:20:03 | 0:20:06 | |
'..while I install the wireless sensors around the flat and, | 0:20:08 | 0:20:11 | |
'most importantly, on the bathroom window.' | 0:20:11 | 0:20:13 | |
-Right, Martin, I've put your new alarm system in for you. -OK. | 0:20:14 | 0:20:17 | |
I'll just let you hold this. That's your key fob. | 0:20:17 | 0:20:21 | |
You'll feel that there's four buttons on there. | 0:20:21 | 0:20:24 | |
-The top button is to arm your alarm. -KEY FOB BEEPS ONCE | 0:20:24 | 0:20:28 | |
-That's it. -Yeah. -To disarm it, if you go to the bottom button... | 0:20:28 | 0:20:31 | |
-KEY FOB BEEPS TWICE -..you'll hear it beep twice outside. | 0:20:31 | 0:20:34 | |
So what we'll do now, we'll do a little test run. I'll set the alarm. | 0:20:34 | 0:20:38 | |
YOU set the alarm, close the door, we'll open it up | 0:20:38 | 0:20:41 | |
and it's going to make a high-pitched noise. | 0:20:41 | 0:20:43 | |
-So, are you ready for this? -Yep. | 0:20:43 | 0:20:45 | |
DOOR CREAKS | 0:20:45 | 0:20:46 | |
-KEY FOB BEEPS ONCE -Are you ready? Here we go. | 0:20:46 | 0:20:48 | |
ALARM BLARES | 0:20:48 | 0:20:50 | |
-Right. -Wow. -To disarm it, press your bottom button. | 0:20:50 | 0:20:53 | |
-ALARM STOPS -There you go. | 0:20:54 | 0:20:56 | |
MARTIN LAUGHS | 0:20:56 | 0:20:57 | |
'Finally, with a brand-new lock on the front door, our work is done.' | 0:20:57 | 0:21:01 | |
'Back in Port Talbot, crime reduction officer Mary Williams | 0:21:04 | 0:21:08 | |
'is busy looking for flaws in Anne and Dennis's security. | 0:21:08 | 0:21:12 | |
'On the surface, the house looks pretty solid, | 0:21:12 | 0:21:14 | |
'but she soon delivers | 0:21:14 | 0:21:16 | |
'a whole shopping list of potential pitfalls.' | 0:21:16 | 0:21:19 | |
So, you've had a good look around the place. | 0:21:19 | 0:21:20 | |
Where would the burglar have targeted? | 0:21:20 | 0:21:23 | |
Well, if you look in this garden, we've got | 0:21:23 | 0:21:25 | |
loads of things that can help Burglar Bill or Burglar Betty. | 0:21:25 | 0:21:28 | |
We've got lots of tools here. I can do a lot of damage with a tool - | 0:21:28 | 0:21:31 | |
I can prise something open quite easily. | 0:21:31 | 0:21:33 | |
Ladders at the back, more tools. | 0:21:33 | 0:21:35 | |
Some of the windows here, I can get a little tool under there | 0:21:35 | 0:21:40 | |
and I can pop those. | 0:21:40 | 0:21:41 | |
Now, Anne and Dennis were in at the time, | 0:21:41 | 0:21:45 | |
but they weren't alerted to the burglar coming through the house. | 0:21:45 | 0:21:49 | |
-Mm. -What can be done about that? | 0:21:49 | 0:21:51 | |
We've got a little saying in our area - | 0:21:51 | 0:21:53 | |
"Use your paw and lock that door". | 0:21:53 | 0:21:56 | |
And my message to everybody is lock your doors, because it's so easy. | 0:21:56 | 0:22:01 | |
You're sitting in the house, you're watching a bit of television, | 0:22:01 | 0:22:04 | |
you may not hear somebody coming in. | 0:22:04 | 0:22:05 | |
Just that one opportunist burglar popped in | 0:22:05 | 0:22:08 | |
and caused a lot of heartache for that lovely couple. | 0:22:08 | 0:22:12 | |
-Would an alarm help here? -An alarm would help, providing they use it. | 0:22:12 | 0:22:16 | |
There's no point having an alarm if you don't set it. | 0:22:16 | 0:22:18 | |
It's the same, you can have the best locks in the world, | 0:22:18 | 0:22:21 | |
but if you don't use them, no point. | 0:22:21 | 0:22:24 | |
Let's get the boys in. | 0:22:24 | 0:22:26 | |
'So, the boys from the security company get busy with Mary's | 0:22:26 | 0:22:29 | |
'wish list of improvements, | 0:22:29 | 0:22:31 | |
'and it's amazing how much you can achieve in a few short hours. | 0:22:31 | 0:22:35 | |
'And I'll earn my crust putting away those tools.' | 0:22:35 | 0:22:39 | |
Good. Tidy. | 0:22:39 | 0:22:41 | |
'And as the lads finish the job, | 0:22:41 | 0:22:44 | |
'I can catch up with Anne and Dennis.' | 0:22:44 | 0:22:47 | |
-How have you been since we last seen you? -Erm, not sleeping very well. | 0:22:47 | 0:22:53 | |
A little bit paranoid now. | 0:22:53 | 0:22:55 | |
-I can't get over it, you know, how easy it was for them to come in. -Mm. | 0:22:55 | 0:23:00 | |
It's surprising how much worry you've got in the back of your mind, | 0:23:00 | 0:23:04 | |
thinking to yourself, "Oh, somebody's come in," you know? | 0:23:04 | 0:23:08 | |
It's a day-to-day thing now, isn't it, you know? | 0:23:08 | 0:23:11 | |
'So clearly Anne and Dennis are still spooked by the burglary. | 0:23:12 | 0:23:15 | |
'Let's hope that as Mary the crime reduction officer | 0:23:15 | 0:23:19 | |
'returns to their home, we've done enough to really reassure them.' | 0:23:19 | 0:23:23 | |
OK, so, Mary, you've had a look at the place since we've done the work. | 0:23:24 | 0:23:27 | |
-Yes. -What do you make of it now? -Really pleased with the work. | 0:23:27 | 0:23:30 | |
It's made a big difference to the security of this family. | 0:23:30 | 0:23:33 | |
-All those horrible tools are away. -I put the tools away. -Well done. | 0:23:33 | 0:23:38 | |
We've got the extra locks on the conservatory, we've got | 0:23:38 | 0:23:41 | |
the alarm, we've got a light out the front, numerous things. | 0:23:41 | 0:23:44 | |
I think Anne will be a lot more peaceful in her own mind. | 0:23:44 | 0:23:49 | |
She definitely will, and that's good. I'm happy. | 0:23:49 | 0:23:52 | |
Well, pleased with that! | 0:23:52 | 0:23:54 | |
'So, Mary's happy. What about Anne and Dennis?' | 0:23:54 | 0:23:57 | |
Right, so, Tony's done a cracking job for you in here. | 0:23:57 | 0:24:01 | |
-Oh, I see it now. Brilliant. -Oh, that's marvellous. | 0:24:01 | 0:24:04 | |
Brand-new bolts, so it's really strengthened up the patio door. | 0:24:04 | 0:24:08 | |
-Yeah. -And then these have all been replaced, | 0:24:08 | 0:24:12 | |
all of the catches on them, and they're lockable now, as well. | 0:24:12 | 0:24:15 | |
-Oh, brilliant. -Oh, good. | 0:24:15 | 0:24:17 | |
I can't fault them. They've been working hard. | 0:24:17 | 0:24:19 | |
Oh, they're grafters, aren't they? | 0:24:19 | 0:24:21 | |
They haven't stopped all day. Fair play. | 0:24:21 | 0:24:23 | |
OK, I'll show you the alarm. | 0:24:23 | 0:24:26 | |
All you do - one switch goes on, one switch goes off. | 0:24:28 | 0:24:33 | |
That's brilliant, that is easy for us to remember, isn't it, | 0:24:33 | 0:24:36 | |
at our age? | 0:24:36 | 0:24:37 | |
-So there you go. -Lovely. Thanks very much. -Thank you. | 0:24:37 | 0:24:40 | |
-So, overall, do you feel a little happier now? -Oh, definitely. | 0:24:40 | 0:24:43 | |
-We can sleep tonight now. -Oh, fantastic. | 0:24:43 | 0:24:46 | |
We can, because we know now we're secure, and it's all thanks to you. | 0:24:46 | 0:24:50 | |
-Oh, that's part of the job. -Ah, thank you. | 0:24:50 | 0:24:53 | |
'So, a few simple fixes to their security | 0:24:53 | 0:24:56 | |
'and they're both feeling a whole lot safer. Tremendous.' | 0:24:56 | 0:25:00 | |
The thing is, you know, we feel violated, in a lot of ways, | 0:25:00 | 0:25:04 | |
that people came in here. | 0:25:04 | 0:25:06 | |
But the thing is, since your people came here, your team, | 0:25:06 | 0:25:11 | |
they've put at rest the worries that we've had | 0:25:11 | 0:25:15 | |
and, you know, we feel safe in our own house. | 0:25:15 | 0:25:19 | |
So, a happy household in Port Talbot. | 0:25:21 | 0:25:23 | |
But has there been a result in Leeds? Over to Keeley. | 0:25:23 | 0:25:27 | |
'The suspect police arrested in connection with | 0:25:33 | 0:25:35 | |
'the burglary at Martin's flat was a man called Christian Shaw. | 0:25:35 | 0:25:39 | |
'He was charged with burglary at Leeds Crown Court | 0:25:39 | 0:25:42 | |
'and was sentenced to ten months in prison. | 0:25:42 | 0:25:44 | |
'Life for Martin is getting back to normal, and today he's out for | 0:25:47 | 0:25:51 | |
'a pub lunch with his friend Linden, and he's busy making travel plans.' | 0:25:51 | 0:25:56 | |
When might you go to Edinburgh again, then? | 0:25:56 | 0:25:58 | |
We're going up on Friday on the overnight coach, | 0:25:58 | 0:26:00 | |
so overnight into Edinburgh for the day, | 0:26:00 | 0:26:03 | |
then back again on Friday night. | 0:26:03 | 0:26:04 | |
He's great to work with. He is a real character. | 0:26:04 | 0:26:08 | |
I mean, it never fails to amaze me, the level of confidence that he has. | 0:26:08 | 0:26:13 | |
'I mean, considering he can't see anything, it's amazing. | 0:26:13 | 0:26:15 | |
'He's got a really good sense of humour, | 0:26:15 | 0:26:18 | |
'and he gets around and functions incredibly well.' | 0:26:18 | 0:26:21 | |
He's got a lot of confidence and things are improving for him. | 0:26:21 | 0:26:25 | |
'So, Martin's on the mend, and he might gain even more confidence | 0:26:27 | 0:26:31 | |
'if we've managed to fix the security flaws at his flat. | 0:26:31 | 0:26:34 | |
'Time to check in with support officer Lee.' | 0:26:34 | 0:26:38 | |
So, you gave it a five out of ten initially. | 0:26:38 | 0:26:40 | |
We wanted to get that figure up. What do you reckon now? | 0:26:40 | 0:26:43 | |
Definitely a nine out of ten with the measures that Neil's fitted. | 0:26:43 | 0:26:45 | |
We've now got the anti-snap locks, we've got | 0:26:45 | 0:26:48 | |
an alarm system with a fob that Martin can use | 0:26:48 | 0:26:52 | |
and all the security film in the windows. A very good job. | 0:26:52 | 0:26:55 | |
It's very, very hard and they'd have to make a lot of noise now to get | 0:26:55 | 0:26:58 | |
into the property, and they'll alert people if they do that. | 0:26:58 | 0:27:00 | |
A lot more happy, and Martin will be a lot less vulnerable now. | 0:27:00 | 0:27:04 | |
'Brilliant news. And I can't wait to tell Martin.' | 0:27:04 | 0:27:08 | |
Now, when Lee first came round to the house, | 0:27:08 | 0:27:10 | |
he looked round at your windows and your doors and the security | 0:27:10 | 0:27:13 | |
and he only gave you a five out of ten. | 0:27:13 | 0:27:15 | |
-Mm-hm. -Now... | 0:27:15 | 0:27:18 | |
-it's a nine out of ten. -Oh, that's better. -Yeah? -Better. | 0:27:18 | 0:27:22 | |
-How do you feel about that? Is that good news? -Yeah, it's good news, | 0:27:22 | 0:27:25 | |
yeah, nine out of ten for security, yeah. | 0:27:25 | 0:27:27 | |
I feel very safe and very secure | 0:27:27 | 0:27:30 | |
now that all the work's been carried out. | 0:27:30 | 0:27:33 | |
'Just a few days ago, | 0:27:35 | 0:27:37 | |
'Martin was feeling vulnerable after the break-in. | 0:27:37 | 0:27:40 | |
'But now, following a few simple improvements, | 0:27:42 | 0:27:45 | |
'his confidence has returned. It's really heart-warming.' | 0:27:45 | 0:27:49 | |
So, I'd just like to say a big thank you to everybody that's helped, | 0:27:49 | 0:27:53 | |
including the police, my neighbours, for all their support. | 0:27:53 | 0:27:58 | |
Another great result for the police, another burglar jailed. | 0:27:59 | 0:28:02 | |
That's what we want to see. | 0:28:02 | 0:28:04 | |
That's right, and it's great to see Martin | 0:28:04 | 0:28:06 | |
so pleased with the job that we did for him beefing up his security. | 0:28:06 | 0:28:10 | |
-That's it from us for now. Until next time, bye-bye. -Bye for now. | 0:28:10 | 0:28:14 |