Caught on Camera Break-in Britain - The Crackdown


Caught on Camera

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'Every minute of every day,

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'someone somewhere is getting burgled.'

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Doesn't sound good.

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'With an average of 92 break-ins an hour, it's a huge problem.'

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It never ceases to amaze me how much mess these burglars cause for people.

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'For the victims of these crimes,

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'it can take months or even years to overcome the trauma.'

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How dare they?! Out of order. Out of order!

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I felt sick. Somebody's been in my house.

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I don't want to drive up to a building and see it trashed again.

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'But in this series, we're fighting back against the burglar...'

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Police forcing entry! Police!

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'..helping you to beef up your security...'

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Here we go.

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'..while the police catch the criminals.'

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-How are you feeling about things now?

-Oh, I feel loads better.

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Loads better.

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'This is Break-In Britain...

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'The Crackdown.'

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-Hello again.

-Now, who would stoop so low as to steal from a blind man?

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Today, I'm meeting Martin,

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who returned home to find a burglar in his flat in Leeds.

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So, how did it make you feel, knowing that someone had been in your house?

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Very scared. Very uneasy. And very worried.

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And I'm in South Wales with Dennis and Anne, who learned a hard

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lesson when a thief stole their cash while they were in the house.

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I can't get over it, you know, how easy it was for them to come in.

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Not sleeping very well. A little bit paranoid now.

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'There are nearly 10,000 burglaries in the UK every week,

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'and in Leeds, two 999 calls are coming in

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'reporting the same burglary.'

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'The victim of the break-in is Martin.

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'He's totally blind and had been for a day out with his friend Simon,

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'who's also visually impaired.'

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Me and my friend had just come back from town at about 15:00.

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My friend unlocked the door.

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As he was unlocking the door, we heard a bang.

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We went through to the hallway, where the bathroom is

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on the right-hand side, and we heard a voice saying, "You made me jump,"

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and he locked the bathroom door.

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At first I thought it was Maintenance in to fix something,

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but then, when my friend knocked on the door and shouted, "Excuse me,"

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no answer.

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So I then assumed there was something wrong.

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'Having been disturbed, the burglar left the same way he came in, leaving

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'behind shards of shattered glass and the rock he used to smash the window.

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'But has anything been stolen?'

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Because they're blind, obviously they can't see the items,

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but I've taken them round each room

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and described the valuables in each room that are there and obviously

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the state of the room,

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and he's quite happy that nothing's been taken.

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So on this occasion, we think that they've disturbed them

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just as he's come in.

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But he did have a rucksack on his back, so if the occupants

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didn't come home, he would have, you know, taken items, I'm sure.

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'So he hasn't managed to steal anything.

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'But he's left some important evidence behind.'

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So, the crime scene investigator's been round

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and may have identified a footprint and a handprint, is that right?

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They've identified a footprint and a handprint on the bath,

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so she's just secured them to lift the prints

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so we can try to identify who it is from them.

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'Opposite Martin's flat,

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'police quickly find some more crucial evidence.

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'Not only has one of the 999 callers witnessed the break-in

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'but a friend has filmed it on her mobile phone.

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'It's an extraordinary stroke of luck.'

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As I was coming up the stairs to the door, I heard a crack,

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and as I looked up the hill,

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somebody was breaking the glass of a bathroom window on the flat above.

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As I've come in, we've then just carried on watching from the

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bedroom window and recorded this guy as he's broken through the window.

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-You've found the place.

-I've found the place as he was climbing through

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and gave a description of what he was wearing

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and the direction that he was then biking it back to.

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'72% of burglaries are carried out by one person on their own,

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'but it's rare for that person to be caught on camera so clearly.'

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-So the witness has filmed this from a neighbouring flat.

-Yep.

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It's really clear, isn't it?

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And you can see quite clearly what he's wearing, what the bike's like.

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And from this, you've got a pretty good idea of who this burglar is.

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We can see a full facial shot of him on that,

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and our imaging unit are fantastic at enhancing pictures and what

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have you, so I'm pretty confident

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that our suspect's going to be found.

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I'm pretty impressed at the speed in which all of this has taken place.

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In less than two hours since the original call came in,

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officers have been to the property, taken statements,

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crime scene investigators have been round, the whole mess has been

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cleared up and Tony's already boarding the window up.

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'While Tony from the housing association makes the window

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'secure, Martin's feeling anything but secure.'

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It just makes anyone feel unsafe in their home,

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because it's like people breaking into houses, it makes you feel as

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though you're unsafe,

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you're not allowed to have a peaceful life in your own house.

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It must be a relief that they've not taken anything.

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It was a major relief.

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Martin and Simon are clearly shaken up by what happened here this

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afternoon, but the good news is police are already on their way

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to arrest a suspect.

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'This swift police action has been made possible by the excellent

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'cameraphone footage.

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'They now believe they know who they're looking for,

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'and staff at the police control room are overseeing the whole operation.'

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The NCT officers are currently at the address.

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The suspect hasn't returned yet,

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so they're just going to lie in wait until he does return.

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'With the police clearly focused on their job,

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'it's now time for our team to beef up Martin's security.

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'It was way too easy to break into his flat.

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'Martin needs some advice,

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'and police community support officer Lee is just the man.'

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So, you've looked round the property, Lee. What do you reckon?

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Well, on first entering the property

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you see a couple of vulnerable... entry point and exit point.

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The locks are very vulnerable, they're basically of brass metal,

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and they're very easy to get into.

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-And what about an alarm?

-Yeah, definitely.

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What we need is some friendly - or user-friendly - gadgets that

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Martin can use easily without any issues and fumbling about.

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'To make the bathroom window shatterproof, Lee suggests

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'a special thin film of reinforced plastic could make a big difference.'

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What happens is,

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if you think of somebody trying to break in with a rock again,

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the glass will shatter, but on the inside it just crumbles,

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the glass, and no entry's gained.

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So again, if we have an alarm system in the hallway,

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-the alarm will go off, as well.

-Right.

-So it's very, very effective.

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-So, Lee, we've looked round the property.

-Yep.

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What would you give it as a mark out of ten for security?

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-At the moment, it's a five out of ten.

-We can improve it, can't we?

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We can improve it. It's still quite vulnerable, though, y'know.

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But with the improvements, it's going to be fairly secure then.

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They'll have to make a lot of noise

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and go through a lot of pain to get in.

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'So, great advice from Lee.

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'Hopefully, Lee's improvements will make Martin feel much more

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'secure in his own home.'

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So, Martin, Lee's had a look round your flat

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and he's given it a five out of ten.

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So not rubbish, but we could get it better,

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and we want to get it better. We want to improve the doors, the windows,

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get an alarm fitted and see what else we can do for you, as well.

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-What do you reckon?

-Excellent.

-Yeah?

-Excellent, yeah. Brilliant.

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'So now it's time to call in our security team.'

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PHONE RINGS DOWN THE LINE

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Hello, Neil, it's Keeley here.

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Hello. We need your help.

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We've had a burglary, only it's a bit of an unusual case

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because the occupier's actually blind,

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so we're going to need to bear that in mind

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when we upgrade his security, the stuff we use. How does that sound?

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That sounds spot-on. Thanks, Neil. I'll send the details over to you.

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Lovely. Thanks. See you later.

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Neil's confident that he's got some extra bits that he can

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put in place so that we can help Martin out.

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'We'll be back in Leeds a bit later to get

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'an update on the security upgrade at Martin's flat

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'and to see how the police investigation is shaping up.'

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'240 miles away, in Bridgend,

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'another 999 call is coming in to police control.'

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'In 53% of burglaries, the residents are in the house

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'when the break-in happens.'

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So, a call's come in to the police this morning.

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A couple have been burgled in the Port Talbot area.

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I'm going to go and find out what's going on.

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'Dennis and Anne have been married for more than half a century.

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'She was a postmistress and he was a postman.

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'In the 35 years they've lived in their current house,

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'they've known no trouble.

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'But all of that has now changed.'

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What happened here, then?

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It appears overnight someone has broken into an elderly couple's home.

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We're not too sure how they've got in as yet.

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We're making inquiries into that at the moment.

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There are some tool marks on the back kitchen window.

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It's possible someone's got in through an insecure door.

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The suspect then has entered,

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and it's obviously not a nice feeling for the victims.

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-Right, so you sleep at the front of the house.

-Yeah.

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-Did you have a good sleep last night?

-I always sleep heavy.

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My wife is a very light sleeper. She's up and down all night.

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'The police are unclear how the burglar got in,

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'so I'm going to talk to Dennis and Anne

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'to get their version of events.'

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So, I went down for the paper at half past six,

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got down the paper shop, opened my purse, which is

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usually on the table, anyway, and found that there was no money in it.

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So I come back from the paper shop and I said to her,

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"Look, there's no money in my purse.

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"That's strange." She said, "I haven't taken it."

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Well, of course, when she looked in the drawer at her purse,

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her money had gone.

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She then went and looked in the cupboard,

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in which we had two little boxes of loose change

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which we normally keep for savings, and found that they were gone.

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How did you feel when the penny dropped that someone had been in?

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Oh, I started shaking. I just couldn't believe it.

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You know, I thought, "Well, how could they get in?

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"Was any doors left open?" We went round, checking,

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you know? And nothing. I was just shaking. I couldn't believe it.

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I mean, my rings were left, and the laptop, everything was there.

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-But cash had gone.

-Mm.

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You know? And it's really, really frightening then,

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to think that someone has been in your house.

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I've got a security light in the passageway,

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which is a motion sensor,

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and that had been turned around.

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So obviously somebody had seen it

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and turned it back round to face the wall so it wouldn't come on.

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So someone knew what they were doing.

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Somebody knew what they were doing, obviously.

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'Crime scene officers are busy dusting for fingerprints, and

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'on the kitchen floor they find what could be a vital piece of evidence.'

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So, we believe the suspects have entered in here, into the kitchen.

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We've discovered some footwear patterns here which...doesn't

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appear to match any of the trainers or slippers or footwear in the house.

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'Finding a clear footprint can be almost as valuable as finding

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'a clear fingerprint.'

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This gets sealed and packaged here, and then it'll be sent off to the

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footwear department at headquarters, where they'll analyse this more

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and see if we can match it to a trainer mark.

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'While Dennis thinks he locked the doors before going to bed,

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'the police are less sure.

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'No forced entry can be found,

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'and they believe the back door could have been left unlocked,

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'allowing the burglar to get away with £85 in cash.'

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How are you feeling now? What's on your mind?

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It's just the thought of someone coming, you know,

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would they come back,

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and how they got in, and, oh, my stomach is turning so bad.

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-Mm.

-You know?

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Part of our job is to try and make sure it doesn't happen again,

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so if it helps you out, we can have a look around,

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see where any weak points are and see if we can fix them up for you,

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-try and make sure it doesn't happen again.

-Yeah.

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-Would that help you out?

-Thank you, yes.

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'Anne's really shaken up, so I'm going to put in a call to crime

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'reduction officer Mary Williams to try and make their home safer.'

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Hello, Mary, it's Dan.

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I'm all right, yeah. Listen, I've come out to a call for a burglary.

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It's an older couple.

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The lady's really worried about the burglar coming back, so, really,

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I'd be keen for you to have a look

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at this place as soon as possible. Are you around?

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Fantastic. OK, then, I'll see you in a bit.

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-Bye.

-See you, Dan. Bye.

-Cheers. Bye.

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Great. She's coming round.

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'Back in Leeds, Martin has disturbed a burglar at his flat.

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'It seems he arrived just in time before the intruder started

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'to help himself to his valuables.'

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It just makes you feel as though you're unsafe,

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you're not allowed to have a peaceful life in your own house.

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'A neighbour's cameraphone footage has got the police

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'investigation off to a flying start, and they already think

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'they know who the man is and have gone to his house to arrest him.

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'Having your home broken into can be a traumatic experience for anyone,

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'but for Martin, who is completely blind,

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'it's even more disorientating.'

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It's not quite as straightforward as if somebody who was sighted

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was burgled, because they could immediately see.

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They could see and write things down. A blind person can't do that.

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If you've got sight, you could just grab a pen and paper

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and write stuff down, what was taken...

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..if you know it, what the value of it was

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and then just show it to the police.

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But if you're blind, you've got to get the police to do it for you.

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So how did it make you feel, knowing that someone had been in your house?

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Very scared. Very uneasy. And very worried.

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'81% of burglary victims, like Martin,

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'say they feel emotionally affected by the break-in.

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'But the impact of this crime spreads further into the community,

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'and police have a job to do putting neighbours at ease, as well.'

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We call it a super cocoon, where we try

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and cocoon the area what's been affected, because it's not just

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the chap down here who was burgled yesterday,

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it affects the neighbours, as well. A lot of them are vulnerable,

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they could be scared about what's been going on,

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so we try and get round, knock on the doors,

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offer advice regarding security.

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'Martin, who's 35 years old, originally hails from Edinburgh.

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'Blind from birth, he's a huge football fan.

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'His team is Heart of Midlothian.

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'Since arriving in Leeds last year,

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'he's been helped by visual impairment specialist

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'Linden Wrigglesworth. They've become good friends.'

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For anybody, obviously, being burgled is a traumatic event.

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I mean, I think it would be fair

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to say for somebody with no sight at all, it's magnified.

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I'm sure it would knock his confidence.

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And he's worked really, really hard to achieve what he has achieved,

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you know, he's got a good network of support,

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and hopefully he'll bounce back and continue with the good work.

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'Back with the police investigation,

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'they've now arrested the man they believe burgled Martin's flat.

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'He's in custody.

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'And officers at the suspect's house are greeted by a whopping

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'great clue in the kitchen.'

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The suspect has returned to this address riding this very same

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bike that you've seen quite clearly in the footage.

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Fantastic evidence from this mobile phone,

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and it's put the suspect at the place at the time.

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This is what the job's all about.

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You know, we're not guaranteed results,

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but when we work as a good team, pass the information out,

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as you can see, the result's there, we've got our man today.

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It's another morning,

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and we're back at Martin's to begin the improvements on his flat.

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The housing association are here to replace the window,

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and Neil is already hard at work.

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You're cleaning the windows for him. You're a nice chap, aren't you?

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I am, a very nice chap. I do all sorts.

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No, I'm just preparing this window to put some security film on

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because the back window was obviously smashed,

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so we try and smash it again. It keeps the glass in place.

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So it doesn't shatter, it keeps it sturdy.

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-What else are we doing today?

-We're going to change the locks,

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upgrade the locks on the doors to break-secure ones,

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we're going to put an alarm system in

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and I'm going to change all the window handles so they lock.

0:18:240:18:27

The mechanisms on the window are great, but there's no keys for them,

0:18:270:18:30

so I'm going to replace the handles so they're nice and secure.

0:18:300:18:33

-Go on, then, I'll give you a hand.

-Great. Thank you.

0:18:330:18:36

'So, while a new window is installed in the bathroom,

0:18:360:18:39

'I get to prep all the other windows for the new security film.'

0:18:390:18:44

I don't even clean the windows in my own house!

0:18:440:18:47

'And the windows need to be absolutely spotless,

0:18:470:18:50

'because any dirt left behind will be trapped under the toughened

0:18:500:18:53

'plastic forever, and we don't want that.'

0:18:530:18:55

Look at that, how clean it is. You could eat your dinner off that.

0:18:570:19:01

'Now it's time to put the special security film to the test.'

0:19:020:19:07

It's not been put on properly. It's not smoothed out,

0:19:070:19:09

it's just been put on there so we can try it out now,

0:19:090:19:12

see what it's like.

0:19:120:19:13

Right, and it will break, we're just not expecting it to shatter,

0:19:130:19:16

so it'll stay in one piece.

0:19:160:19:18

It will still probably crack,

0:19:180:19:19

-but the glass will stay in the same place.

-So, do your worst.

0:19:190:19:22

Oh, yeah!

0:19:270:19:29

Well, look at that.

0:19:300:19:32

If that was in situ, it's much harder for them.

0:19:320:19:36

And you still get the noise, as well, so it's still all going to be over,

0:19:360:19:39

-they're going to have to give it a right good going to get in.

-Yeah.

0:19:390:19:42

'This plastic film costs around £45 a square metre.

0:19:420:19:46

'Now we've got our work cut out,

0:19:460:19:48

'strengthening all of the windows in Martin's flat.'

0:19:480:19:52

-And you can't even tell that it's on, can you?

-No.

0:19:520:19:55

I mean, it's not finished 100% yet, but as I say,

0:19:550:19:59

it's just like having an ordinary piece of glass in.

0:19:590:20:03

'Brilliant. Next up, Neil fits the alarm...

0:20:030:20:06

'..while I install the wireless sensors around the flat and,

0:20:080:20:11

'most importantly, on the bathroom window.'

0:20:110:20:13

-Right, Martin, I've put your new alarm system in for you.

-OK.

0:20:140:20:17

I'll just let you hold this. That's your key fob.

0:20:170:20:21

You'll feel that there's four buttons on there.

0:20:210:20:24

-The top button is to arm your alarm.

-KEY FOB BEEPS ONCE

0:20:240:20:28

-That's it.

-Yeah.

-To disarm it, if you go to the bottom button...

0:20:280:20:31

-KEY FOB BEEPS TWICE

-..you'll hear it beep twice outside.

0:20:310:20:34

So what we'll do now, we'll do a little test run. I'll set the alarm.

0:20:340:20:38

YOU set the alarm, close the door, we'll open it up

0:20:380:20:41

and it's going to make a high-pitched noise.

0:20:410:20:43

-So, are you ready for this?

-Yep.

0:20:430:20:45

DOOR CREAKS

0:20:450:20:46

-KEY FOB BEEPS ONCE

-Are you ready? Here we go.

0:20:460:20:48

ALARM BLARES

0:20:480:20:50

-Right.

-Wow.

-To disarm it, press your bottom button.

0:20:500:20:53

-ALARM STOPS

-There you go.

0:20:540:20:56

MARTIN LAUGHS

0:20:560:20:57

'Finally, with a brand-new lock on the front door, our work is done.'

0:20:570:21:01

'Back in Port Talbot, crime reduction officer Mary Williams

0:21:040:21:08

'is busy looking for flaws in Anne and Dennis's security.

0:21:080:21:12

'On the surface, the house looks pretty solid,

0:21:120:21:14

'but she soon delivers

0:21:140:21:16

'a whole shopping list of potential pitfalls.'

0:21:160:21:19

So, you've had a good look around the place.

0:21:190:21:20

Where would the burglar have targeted?

0:21:200:21:23

Well, if you look in this garden, we've got

0:21:230:21:25

loads of things that can help Burglar Bill or Burglar Betty.

0:21:250:21:28

We've got lots of tools here. I can do a lot of damage with a tool -

0:21:280:21:31

I can prise something open quite easily.

0:21:310:21:33

Ladders at the back, more tools.

0:21:330:21:35

Some of the windows here, I can get a little tool under there

0:21:350:21:40

and I can pop those.

0:21:400:21:41

Now, Anne and Dennis were in at the time,

0:21:410:21:45

but they weren't alerted to the burglar coming through the house.

0:21:450:21:49

-Mm.

-What can be done about that?

0:21:490:21:51

We've got a little saying in our area -

0:21:510:21:53

"Use your paw and lock that door".

0:21:530:21:56

And my message to everybody is lock your doors, because it's so easy.

0:21:560:22:01

You're sitting in the house, you're watching a bit of television,

0:22:010:22:04

you may not hear somebody coming in.

0:22:040:22:05

Just that one opportunist burglar popped in

0:22:050:22:08

and caused a lot of heartache for that lovely couple.

0:22:080:22:12

-Would an alarm help here?

-An alarm would help, providing they use it.

0:22:120:22:16

There's no point having an alarm if you don't set it.

0:22:160:22:18

It's the same, you can have the best locks in the world,

0:22:180:22:21

but if you don't use them, no point.

0:22:210:22:24

Let's get the boys in.

0:22:240:22:26

'So, the boys from the security company get busy with Mary's

0:22:260:22:29

'wish list of improvements,

0:22:290:22:31

'and it's amazing how much you can achieve in a few short hours.

0:22:310:22:35

'And I'll earn my crust putting away those tools.'

0:22:350:22:39

Good. Tidy.

0:22:390:22:41

'And as the lads finish the job,

0:22:410:22:44

'I can catch up with Anne and Dennis.'

0:22:440:22:47

-How have you been since we last seen you?

-Erm, not sleeping very well.

0:22:470:22:53

A little bit paranoid now.

0:22:530:22:55

-I can't get over it, you know, how easy it was for them to come in.

-Mm.

0:22:550:23:00

It's surprising how much worry you've got in the back of your mind,

0:23:000:23:04

thinking to yourself, "Oh, somebody's come in," you know?

0:23:040:23:08

It's a day-to-day thing now, isn't it, you know?

0:23:080:23:11

'So clearly Anne and Dennis are still spooked by the burglary.

0:23:120:23:15

'Let's hope that as Mary the crime reduction officer

0:23:150:23:19

'returns to their home, we've done enough to really reassure them.'

0:23:190:23:23

OK, so, Mary, you've had a look at the place since we've done the work.

0:23:240:23:27

-Yes.

-What do you make of it now?

-Really pleased with the work.

0:23:270:23:30

It's made a big difference to the security of this family.

0:23:300:23:33

-All those horrible tools are away.

-I put the tools away.

-Well done.

0:23:330:23:38

We've got the extra locks on the conservatory, we've got

0:23:380:23:41

the alarm, we've got a light out the front, numerous things.

0:23:410:23:44

I think Anne will be a lot more peaceful in her own mind.

0:23:440:23:49

She definitely will, and that's good. I'm happy.

0:23:490:23:52

Well, pleased with that!

0:23:520:23:54

'So, Mary's happy. What about Anne and Dennis?'

0:23:540:23:57

Right, so, Tony's done a cracking job for you in here.

0:23:570:24:01

-Oh, I see it now. Brilliant.

-Oh, that's marvellous.

0:24:010:24:04

Brand-new bolts, so it's really strengthened up the patio door.

0:24:040:24:08

-Yeah.

-And then these have all been replaced,

0:24:080:24:12

all of the catches on them, and they're lockable now, as well.

0:24:120:24:15

-Oh, brilliant.

-Oh, good.

0:24:150:24:17

I can't fault them. They've been working hard.

0:24:170:24:19

Oh, they're grafters, aren't they?

0:24:190:24:21

They haven't stopped all day. Fair play.

0:24:210:24:23

OK, I'll show you the alarm.

0:24:230:24:26

All you do - one switch goes on, one switch goes off.

0:24:280:24:33

That's brilliant, that is easy for us to remember, isn't it,

0:24:330:24:36

at our age?

0:24:360:24:37

-So there you go.

-Lovely. Thanks very much.

-Thank you.

0:24:370:24:40

-So, overall, do you feel a little happier now?

-Oh, definitely.

0:24:400:24:43

-We can sleep tonight now.

-Oh, fantastic.

0:24:430:24:46

We can, because we know now we're secure, and it's all thanks to you.

0:24:460:24:50

-Oh, that's part of the job.

-Ah, thank you.

0:24:500:24:53

'So, a few simple fixes to their security

0:24:530:24:56

'and they're both feeling a whole lot safer. Tremendous.'

0:24:560:25:00

The thing is, you know, we feel violated, in a lot of ways,

0:25:000:25:04

that people came in here.

0:25:040:25:06

But the thing is, since your people came here, your team,

0:25:060:25:11

they've put at rest the worries that we've had

0:25:110:25:15

and, you know, we feel safe in our own house.

0:25:150:25:19

So, a happy household in Port Talbot.

0:25:210:25:23

But has there been a result in Leeds? Over to Keeley.

0:25:230:25:27

'The suspect police arrested in connection with

0:25:330:25:35

'the burglary at Martin's flat was a man called Christian Shaw.

0:25:350:25:39

'He was charged with burglary at Leeds Crown Court

0:25:390:25:42

'and was sentenced to ten months in prison.

0:25:420:25:44

'Life for Martin is getting back to normal, and today he's out for

0:25:470:25:51

'a pub lunch with his friend Linden, and he's busy making travel plans.'

0:25:510:25:56

When might you go to Edinburgh again, then?

0:25:560:25:58

We're going up on Friday on the overnight coach,

0:25:580:26:00

so overnight into Edinburgh for the day,

0:26:000:26:03

then back again on Friday night.

0:26:030:26:04

He's great to work with. He is a real character.

0:26:040:26:08

I mean, it never fails to amaze me, the level of confidence that he has.

0:26:080:26:13

'I mean, considering he can't see anything, it's amazing.

0:26:130:26:15

'He's got a really good sense of humour,

0:26:150:26:18

'and he gets around and functions incredibly well.'

0:26:180:26:21

He's got a lot of confidence and things are improving for him.

0:26:210:26:25

'So, Martin's on the mend, and he might gain even more confidence

0:26:270:26:31

'if we've managed to fix the security flaws at his flat.

0:26:310:26:34

'Time to check in with support officer Lee.'

0:26:340:26:38

So, you gave it a five out of ten initially.

0:26:380:26:40

We wanted to get that figure up. What do you reckon now?

0:26:400:26:43

Definitely a nine out of ten with the measures that Neil's fitted.

0:26:430:26:45

We've now got the anti-snap locks, we've got

0:26:450:26:48

an alarm system with a fob that Martin can use

0:26:480:26:52

and all the security film in the windows. A very good job.

0:26:520:26:55

It's very, very hard and they'd have to make a lot of noise now to get

0:26:550:26:58

into the property, and they'll alert people if they do that.

0:26:580:27:00

A lot more happy, and Martin will be a lot less vulnerable now.

0:27:000:27:04

'Brilliant news. And I can't wait to tell Martin.'

0:27:040:27:08

Now, when Lee first came round to the house,

0:27:080:27:10

he looked round at your windows and your doors and the security

0:27:100:27:13

and he only gave you a five out of ten.

0:27:130:27:15

-Mm-hm.

-Now...

0:27:150:27:18

-it's a nine out of ten.

-Oh, that's better.

-Yeah?

-Better.

0:27:180:27:22

-How do you feel about that? Is that good news?

-Yeah, it's good news,

0:27:220:27:25

yeah, nine out of ten for security, yeah.

0:27:250:27:27

I feel very safe and very secure

0:27:270:27:30

now that all the work's been carried out.

0:27:300:27:33

'Just a few days ago,

0:27:350:27:37

'Martin was feeling vulnerable after the break-in.

0:27:370:27:40

'But now, following a few simple improvements,

0:27:420:27:45

'his confidence has returned. It's really heart-warming.'

0:27:450:27:49

So, I'd just like to say a big thank you to everybody that's helped,

0:27:490:27:53

including the police, my neighbours, for all their support.

0:27:530:27:58

Another great result for the police, another burglar jailed.

0:27:590:28:02

That's what we want to see.

0:28:020:28:04

That's right, and it's great to see Martin

0:28:040:28:06

so pleased with the job that we did for him beefing up his security.

0:28:060:28:10

-That's it from us for now. Until next time, bye-bye.

-Bye for now.

0:28:100:28:14

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