Done and Dusted The Real Hustle

This is the Real Hustle - Celebrity Scammers.

In this series, the hustlers carry out scams that are bigger, tougher and more devious than ever before.

With the help of their celebrity friends, hustlers Alex, Jess and Paul

pull off the riskiest scams of all -

long cons.

Intricate webs of lies and deception designed to separate the unwary from their money.

On tonight's show, Liberty X star Kelli Young cleans up as a guest hustler.

I was really scared, I just didn't want to screw it up.

Everything would have fallen apart.

-Jess coins it in...

-Oh! All right, clever clogs!

And these guys are having a very taxing day.

-I've just been basically rinsed of everything.

-Oh, my god.

The hustlers have invited celebrity friends to help them carry out their long cons.

They'll be thrown in at the deep end - no training and no practice, just straight into the scam.

This week's celebrity guest hustler is Pop Stars contestant and ex-Liberty X member Kelli Young.

I'm just trying to be brave and pep myself up to be brave and just go for whatever comes my way.

I know that I'll be in the hands of some real experienced hustlers

as well, who'll be able to help me with the hustle, so I'm up for it.

-Bring it on.

-Kelli has been told to travel to a mainline train station and to keep an eye out

-for a black van.

-Hello.

-In you come.

-Hi.

-Come in.

-Hi.

-How are you doing?

Fine, how are you guys?

-Are you ready to hustle?

-I think I am.

Time to find out what the hustlers have in store for Kelli, as Alex and

Jess drive to today's location and give her a hustle briefing.

OK, so today, Kelli, we are going to be putting someone in a situation...

-OK.

-..where they're going to be responsible for a very valuable item.

-Right.

-OK?

We're also going to make them feel responsible for damaging that item.

So today it's not as glamorous as what you're used to.

But you're going to be, along with me, a cleaner!

-Oh!

-So we've got these lovely jumpers for you...

-Right...

So, Kelli and Jess will be posing as professional cleaners, hired to prepare a house for a photo shoot.

Alex is the photographer for a home interiors magazine,

and Paul is an art dealer who hires out paintings for photo shoots.

Together they're planning to make a lot of money from some unfortunate mark in...Done and Dusted.

I'm going to leave the keys in here and I'm going to go in disguise.

-Oh, where's he gone?

-Wow.

-Where's he gone?

-That's amazing.

-And I shall see you on the other side.

Kelli has just moments to prepare for her role in the sting,

as Alex heads off to pay a visit to the mark just around the corner.

Alex has arranged to borrow this house as a location for an interior

design magazine photo shoot.

If the photos get published, the homeowner will get a whopping fee of £5,000.

Hello.

-Hi there, Ian Steel, photographer.

-Oh, right, hi!

-Hi, and you are?

-I'm Laura.

-Laura, nice to meet you.

-This isn't my house, I'm kind of here just to let you in!

Fine, thank you - you're looking after the place for us, yeah?

-I am.

-This isn't the mark's home.

She's a friend of the owner and has agreed to supervise the photo shoot.

She'll be even more vigilant that nothing happens to the place on her watch.

Is it OK to have a look, a quick look around?

-Of course, yes.

-OK.

-Do what you need to do.

-Just going to... I've also got a cleaning company coming.

-OK.

-Make sure everything's clean, because obviously these pictures are for a house magazine.

-Yes.

Whilst Alex is being given the grand tour, Jess helps Kelli

transform herself from glamorous pop star into a professional cleaner.

This isn't really a look Kelli is used to - not so much leather catsuit as leather chamois.

Next, the van gets a bit of a makeover, too.

Do you want to go pop that one round the other side?

-Yeah.

-A few matching signs later and the transformation is complete.

-You ready?

-Yes.

-Yeah?

-Do we look like cleaners?

-Think so.

All they need now is a house.

Alex has had a good look round, taking the opportunity to install

some hidden cameras inside the house.

Everything's looking good for the photo shoot, but there's

one element in this room the photographer isn't happy with.

Only problem I'm looking at now is this.

I think we definitely need to have something on there, but I can't use that, cos that's probably...

-Copyright.

-Yeah, bought from a shop and it's copyright.

-I'll tell you what I can do.

-Mmm-hm.

Could have something brought in.

There's a guy who's very close to here who does, that's what he does, he lets out works of art - and he's

got something I know the magazine have tried to photograph before.

-The more I can make the shot attractive...

-Yeah.

-I know it's a lot of money for these shots.

-Benefits you and these guys.

-Yeah.

It sounds like a good idea - getting a painting that the magazine is

interested in practically guarantees the photos will be published and everyone will get paid.

The thing is, you'd have to call them, because I don't have anything to do with that.

-OK.

-If I gave you his number, would you give a call?

-I could give him a call.

-Brilliant.

-Yes.

Because... Hang on, I think I've got his... I know he's based...

Oh, that that's him.

-This is Robert Marks, that's his mobile.

-Mm-hmm.

-So if you want to give him a call...

-Yeah, I'll call him.

And do I have to pay for this now or...?

-I don't...

-Or how does it work?

-He'll explain. I'm not quite sure how he does that.

-Right, OK.

-Because I never get involved.

The mark is happy to assist, and makes the call.

-Rob Marks...

-Hi, Robert, my name's Laura,

I've got Ian Steel with me at the moment, he's taking photographs of a friend's house.

-'Uh-huh...'

-And we have a wall in the kitchen that's already got a picture on,

but it's copyright - I was wondering if you've got anything like a portrait?

Yeah, I told him I was down here - where are you?

Basingstoke.

Yeah, I do have something - in fact I'm at a house very close by,

so I have something that I could definitely swap out for you.

Who'd have thought it?

Paul is just around the corner, and will lend her a painting.

The one he's got in mind is worth £10,000.

How long do you need it for?

-How long do we want it for?

-Oh, about an hour.

-About an hour?

I wouldn't want to charge you rental for that, but I do need a deposit.

It'll be about £500.

So there's no hire charge for the £10,000 painting.

Just a £500 deposit.

-Thank you, bye.

-Bye-bye.

Is £10,000 enough?

Is that how much it's worth? Well, he's got, he's got very good things!

She barely has time to hang up the phone before the cleaning team arrives.

This is the first time Kelli will meet the mark, who, given her age, will no doubt be aware of Liberty X.

-Oh, that might be them.

-If Kelli gets recognised, it's game over.

-Hello.

-Hello.

Hi, are you expecting some cleaners?

-Hi, girls.

-Hi.

-Hello.

-How you doing?

Come in, let me show you...

Alex takes the girls through the rooms that will feature in the magazine.

And then pops out to pick up his equipment.

-Looking round people's houses!

-Yeah!

-Jess and Kelli get to work

around the house. They're planning to really clean up, in more ways than one.

Time for our next visitor on this busy afternoon.

Art dealer Paul has just pulled up outside to drop off the painting the mark ordered over the phone.

There's someone coming to your door...

-Hello.

-Hi, there, I'm Rob Marks.

-Hello, come in.

-Hi, what's your name?

-Laura.

-Nice to meet you.

-Come in.

-Down here?

Can I have you hold that for just a second?

-OK.

-Be very careful.

The mark is clearly uncomfortable handling such an expensive painting,

but Paul doesn't give her a chance to refuse.

-Right.

-Do all the windows first.

-Yeah, OK.

Oh, yeah, it's a Rodney. Very popular right now.

-Yeah. I need a deposit of 500.

-Yes, that's fine.

-I won't charge you for the hour or anything like that.

-Brilliant.

If you want it for a few days, I would... Perfect.

-All right?

-Great.

Paul takes the £500 deposit and heads off.

Tell Ian I say hi, and he owes me a drink.

-Yeah, no worries!

-A very stiff drink.

-Thank you.

-Bye. Bye-bye.

For the time being, his work is done.

The success of this scam is now in Kelli's hands.

So, one house, two cleaners and a £10,000 painting.

What could possibly go wrong?

When hustlers go out, they don't bring money.

They go armed with prop bets.

-Right...

-But a prop bet only has one rule.

-Do you give up?

-And that's that the hustler always wins.

-Ah!

-Drinks, please.

Oh, no!

Jess fancies a drink, but plans to make her new friends pay for it.

So I've got a challenge for you.

-Come on then.

-Yes, well I've got 10 £2 coins here, I'm going to line

them up here so that they form a little arrow, like that, yes?

And as you can see, the arrow's pointing that way.

So for a round of drinks, your challenge is, by only moving

-three of the coins, you have to make the arrow point that way.

-OK...

So to get out of buying a drink, this guy needs to make the triangle point in the opposite direction.

The only catch is that he can only move three coins.

Seems quite easy, don't it? I can think I can do this.

Have a little, have a little, have a little go.

So look we'll go one there...

-Mm-hmm.

-There's one already though, isn't it?

Two, three.

-No, go on. Give us another go.

-Go on, have another go.

Give us another go!

Come on dude, you can do this.

I've been robbed, mate, cos I ain't got a...! Oh, one... Two...

-Tricky, it's tricky, it's tricky. No, I give up, give up - go on.

-Give up? Shall I show you how it's done?

-Go on, show us how it's done.

-I'll show you how it's done.

That arrow's pointing that way.

-Yes.

-You need to move three coins so the arrow points that way.

-Go on.

-So, one, two, three...

One... Ah! All right, clever clogs!

-Yeah, I know!

-This bet seems tough at first, but once you know how it's done, it's a piece of cake.

One coin moves around to make the top of the triangle, and these two swap sides to become the base.

So you go get the drinks! Ha-ha!

Ah!

Who wouldn't like to get some free money? That's the question

Jess and Paul would like to find the answer to today.

They've come to this suburban office, where they'll be making people happy

by offering to give them cash - large sums of completely free cash.

And they want nothing in return -

well, almost nothing.

This...is the tax man scam.

These visitors have received a letter

asking one of them to come for an interview at a regional tax centre.

I need to get you to fill out a couple of forms before you go in to see Mr Marks...

You don't ignore an invitation from the tax man, so they're here bang on time to meet officer Rob Marks.

Claire, do you want to come on through?

Yes.

Mr Marks - this is Claire Peters, and here are her details for you.

-Thank you.

-You're welcome. Take a seat.

-Thank you.

-Hi.

-Hi.

-OK...

We're processing refunds, but part of the process is we call

some people in just to check they are who they say they are, and...

-Oh, OK, yeah.

-You know, it's just perfectly normal.

The tax officer looks up the mark's records to make sure all is in order.

We are showing an overpayment here, and it looks like you're entitled to

-£1,222.27 has been overpaid by you.

-Oh, my god!

The news is great - she's due a refund in excess of £1,200.

And this tax man is full of nothing but good news.

The amount here is £1,222.27 overcharged.

It's nice to give people good news!

-Mmm.

-£1,222 over,

which you'll be pleased to know we have to give you back.

-Yeah!

-OK?

Everybody who enters this room unexpectedly becomes a bit more well-off.

But how do they actually get their money?

There's two ways we can pay it to you.

We can pay you by cheque, usually takes about three months -

or directly into your bank account.

The marks can get paid by cheque - but that will take three long months to process.

Or they can have that juicy refund paid straight into their bank account in a matter of days.

-It's a no-brainer.

-You know, if you want it quickly...

-Yeah, that's what I would do.

-Oh, yeah, I know - I'll do that.

Everyone opts for the speedy bank transfer, and Paul is only too happy to oblige.

But there's one tiny catch...

I need you just to fill that out.

He's going to need some bank details.

The marks don't think twice about handing over their information.

Paul just verifies the information they've given on his official tax refund computer.

And everything seems to be in order.

Right looks like that'll be in before...December 18th.

-Lovely.

-All right?

-Thanks for coming down.

-OK.

Don't spend it until you've got it, my advice!

I'll try!

-Thank you very much.

-Thank you very much.

-Take care, Claire, bye.

-Bye.

Like all the others, she's never going to see a penny of that refund.

In fact the only person likely to be making money from this transaction is Paul.

He's now got all the details he would need to clean out their bank accounts.

Now this is hard...

That would be enough of a shock, but for these marks, things could turn out even worse.

Because Jess was doing some data collection of her own.

When she composed the official-looking letter asking the marks to come for the interview, she

added that they should bring several forms of ID to prove their name and address.

Excellent. I'm just going to go and make a quick copy of these.

-And then I'll be straight back. Are you OK with those forms, yeah?

-Yes.

-There you go.

-And while the marks dutifully filled in forms...

-I've brought a bit of everything for you.

-Oh, nice.

..Jess was taking photos of:

-All done.

-Together with their banking details, the hustlers now have enough information

to commit identity fraud, get new ID, take out loans and even sell the data on the black market.

-Thank you very much.

-All right, take care, bye.

A simple con with a potentially devastating result for the victims.

They could take my identity!

My heart is beating like crazy!

I've just been basically...been rinsed of everything.

-Oh, my god.

-Bloody hell.

Everything was so official! Offices, secretary, there was everything!

Who wouldn't mind receiving money they weren't expecting?

Now this is our real world version of one of the most popular online scams.

You'll be asked to put in your bank details, your name, your address.

But of course now those details are available to the highest bidder online.

The Inland Revenue will never send out e-mails asking for personal information.

If you are ever asked for any personal details or credit card

information, then make sure you know exactly who you're dealing with.

This is a very well-known, very effective sting that's happened to lots and lots of people.

Before you know it they'll be sucking money out of your account.

If you're invited somewhere, check, make sure it's a proper tax office,

make the phone calls, do your homework.

Earlier today, Liberty X star Kelli Young dressed as a professional cleaner.

-Hello, hi.

-Hello.

-And along with Jess, entered a house to prepare it for a photo shoot.

Can't use that, because that's probably a copyright.

Photographer Alex then asked the mark to

phone art dealer Paul to hire an expensive painting for the shoot.

Paul left with a £500 deposit,

but if all goes according to plan, the mark will soon be handing over

more, much more - in Done and Dusted Part II.

£10,000 they said that was worth.

-What, that?

-Yeah.

-Really?

It's a little later, and the mark still can't believe

that she's got such a valuable piece of art on the kitchen wall.

Can you do me a favour actually?

-Yes.

-Could you take that sheet, could you just cover that up?

-Cover...?

-Just cover the picture up, maybe just drape that over...

-It won't. Just tuck it behind or something.

-I'm so terrified!

Understandably, the mark isn't keen on touching the painting again, but

it's essential to the scam that she personally covers it with the sheet.

OK, that's not going to fall?

No, that's fine, looks fine.

It's now down to Kelli to carry out the most important and risky part of the scam.

-Can I just borrow you for a second?

-Yeah.

-Thank you, I just need some advice on this living room.

Jess leads the mark

well away from the kitchen and into the living room.

Kelli will have to act fast as this is her only window of opportunity.

Hidden in her cleaning bucket is a solvent spray designed to dissolve oil paint.

Her job is to ruin that painting.

But the longer she leaves it, the greater the danger of being caught red-handed.

She's barely got a squirt out before everything falls apart.

At least I know...

The mark and Jess are still having an in-depth conversation

about windows, but Kelli really needs to get a move on with that sheet.

The painting is back on the wall again,

but the tiny spray of solvent won't be anywhere near enough to ruin it.

She's going to have to give it another go.

And as she does so, she comes within a fraction

of a second of being caught, but the scam that was on the brink of falling apart is now back on track.

A little later, photographer Alex makes his return.

Hello.

-Hi there, how's it all going?

-We have art!

-You have art? Excellent.

Oh, no, I'm sure you'll be fine.

Alex naturally wants to have a good look at this magnificent work of art.

Er, OK.

-It's...

-It's probably more your thing to...

The only thing I'm sort of looking at is... Yeah.

Look closer,

like it's bubbling.

-Oh.

-Do you see what I mean?

-Yeah.

-Got a bin in here?

The girls haven't sprayed anything on it, I haven't touched it.

It looks like it's bubbling before our eyes.

-Sort of wet. Yeah.

-Like getting worse.

Suzie - have a look at this, you guys didn't start cleaning the windows or anything...?

-No, they had done those and then...

-Just about here. Just about here it looks a little bit...

Oh, my god. What's that?

But this was covered before you guys started cleaning?

-Yeah - you put the sheet on it, didn't you?

-Yes.

Who covered it?

-That sheet.

-I popped it over.

-What sheet did you use?

This has got...

-That's not what we used in that industrial place, is it?

-Yeah.

-It's got it on it, hasn't it?

-Shit.

So the mark thinks that the sheet she used to cover the £10,000 painting was soaked in a solvent.

No, no, no, no, no.

-It is, you can smell it, look, smell it.

-And to make matters worse...

DOORBELL RINGS

-Oh, who's that?

-Oh, my gosh - are you kidding?

Art dealer Paul has come back to the house earlier than expected, having received a text from Alex.

-I'm really sorry, I need to take that painting back.

-OK, come in.

I've got the owner, she was a bit set on that one I'm afraid.

-I'm really sorry, I have got to take it back.

-Hey, Rob, how are you?

Why do you need to take it back?

Well, she needs it and she was really happy with that one so...

I don't know what's happened cos I've just got here,

but I'm pretty sure that that area is not meant to be like that.

-Jesus. What happened?

-I don't know, I...

We covered it, but I...

I think what's happened is that the cover that we've used had some industrial cleaning fluid on it.

You know it's ruined, right?

-Who covered it up?

-I popped it over,

but I did not touch it, I was terrified, I didn't even want to put it on, I was...

Yeah, she was terrified.

Well, it's scraped here, we've got, I mean, the painting's blistering here...

Rob - do you have anything else we can put up there?

-I mean...

-Well, you must be insured?

Yeah, but you know, the excess on something like this is £2,000.

Paul does have insurance for the painting, but he isn't prepared to cough up for the excess.

-The artist is...

-It's our sheet we can call up our boss and see if we're insured.

-Because we've got insurance.

-You want another painting?

-But you've got to take it?

-Shall we call our boss?

-Call your boss.

-I'll call him.

-Find out if you're covered.

-Yes.

I need the excess on this, I mean I really, really do.

Kelly and Jess head outside to make a phone call, supposedly to the boss of the cleaning company.

Well, if I don't get the pictures in, these guys don't get paid.

Well, it's eight minutes to five on Friday, I need to put a call in to the insurance now.

-Laura...

-Meanwhile Alex takes the mark into the living room for a quiet chat.

Listen, I know this guy, I know him, he's a little bit upset.

Yeah, but the thing is, I need to put a painting there. If...

-we get him to give us another painting, I know I can get you that, the pictures sold.

-Mm-hmm.

So if these guys can cover it, I think we should cover it and get him to bring us another painting ASAP.

-Mm-hmm.

-He'll pay it.

What was that?

He'll pay it.

-He'll pay it, yeah.

-He'll pay it?

-Yeah!

He says he'll come down with the cash but he can't get down till eight o'clock.

OK, let's go and see Rob, let's go and see Rob.

So the cleaning company will pay the £2,000 excess, but Kelli's boss can't get

here for a couple of hours, and if Paul doesn't get paid straightaway, there'll be no replacement painting.

I'm sorry but I need to leave here with cash.

-All right, well, you guys...

-OK.

-..pack up, look...

-And that means

no photo shoot fee for the mark's friend - the homeowner.

-I've got a deadline...

-Do you have 2,000, and I'll do the switch and then at least I'm covered?

Do you know what, if I had two thousand cash on me now...

-Huh!

-If only someone else could cover the excess until the cleaning boss arrives.

-Do you have £2,000?

-No!

-I'm a hairdresser!

-What was that money we had earlier, I mean...?

-How about the owner?

-That is for the builder, who's meant to be coming.

Is it enough? Because they're going to bring the money to you, then at least you're covered.

-There's not £2,000 in there.

-No, not yet.

The mark does actually have some money, left by the homeowner, to pay a tradesman's bill.

-But will she hand it over?

-What do you want us to do?

Well, it seems to me that the only thing we can sort out would be if what we have available...

-If there is enough in here...

-Yeah.

-..what do I do when the builder comes knocking on the door?

Tell him to come back at eight.

Tell him to come back after eight, because you'll have cash then.

-And I will get that replaced then.

-Yeah.

What I'll do is, I'll leave that piece with you just now, I'll get

-the other piece. And I'll bring it back.

-How much do you have here?

She's gone for it, and the hustlers will happily take however much is in the envelope.

Going to have to, actually, sorry, going to have to go, is everything OK?

-He will. He will.

-Take care.

As the girls leave, Alex helps count out the cash.

-1,500 exactly.

-No!

Added to the deposit, that makes two grand for a couple of hours' work.

So Kelli and Jess are gone - time for the other hustlers to get the replacement painting.

So Laura, I'm going to be here in two minutes.

They haven't left any buckets or anything like that downstairs, have they? Have a quick look.

-OK.

-Brilliant.

Well, I mean, the piece I have in the back is particularly...

Is it? It's not another Rodney is it?

-It's another Rodney, yeah.

-Cos he's rubbish.

I sprayed it once and then the painting came off.

I was panicking, couldn't work out how to get it back on the wall.

I was really scared, I just didn't want to screw it up and I didn't want Laura

to see me fiddling with it, because then everything would have fallen apart.

We convinced her that our guy was going to come back with the cash later on.

But I think once everybody left the house, I'm sure she must have felt like, oh, my god, I've just handed

over £2,000, and what if this guy doesn't turn up?

You will not believe the dramas...!

The mark has been on her own for a little while now, and puts in a call to her friend.

OK, £500 deposit to the man for this painting,

that, hold on, is worth £10,000.

The guy who brought the painting over obviously needs some money for the excess for his insurance, so I've

given him £1,500 out of that other money. Yes.

The guy from the cleaning company is paying for it, so he's going to bring £2,000 over here at eight o'clock.

Of course, she's never getting any money back from the cleaning company.

And that painting is definitely no masterpiece.

In fact, it was worthless all along.

I gave him the deposit and then I did give them some money to, erm,

for the insurance thing or something.

You just kind of do it, don't you?

Cos this poor guy, his £10,000 painting.

The guys that came in and just seemed like that's what they just did every single day.

In this scam, the mark's been offered a great sum of money to take

part in a photo shoot, so she's more than likely to go along with any requests that the photographer has.

When the painting gets damaged, she doesn't really

think twice of handing over the money for it, because after all,

she's going to be getting all the money back from the cleaning company a few hours later.

Whenever you're asked to pay money in order to receive more money, alarm bells should be ringing.

And always be very, very careful of who you let into your home.

Find out for yourself that they are who they say they are.

Subtitles by Red Bee Media Ltd

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