Episode 7 Thief Trackers


Episode 7

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According to police figures, more than 3,500 theft incidents

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are reported every day in the UK.

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I knew it was bad, but I didn't think it was that bad.

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But have you ever wondered

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what happens to our belongings when they're stolen?

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Thief Trackers tells the story of where they go.

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We're hiding satellite-tracking devices

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inside a range of desirable everyday items,

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like cameras, smartphones and bicycles,

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to trace the looters' footsteps.

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The thieves may think they've got away with it,

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but we are tracking their every move.

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With secret filming, CCTV and police-raid footage,

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we'll get an insight into the criminal mind-set...

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-MAN:

-Honestly, I don't know!

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..and uncover the unseen journey

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that our treasured possessions take when they're stolen.

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Today, the issue of car break-ins.

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We track an opportunist thief...

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The car window's open just a small amount,

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it's broad daylight, he's a very confident thief.

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..who's unaware that the stolen item is fitted with a tracking device.

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Plus officers come face-to-face with the scariest stolen tractor

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on the rampage in West Yorkshire!

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This guy was basically trapped into a corner

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and was fighting his way out.

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It was very unnerving, yeah.

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You get a ten-tonne machine coming towards you.

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And the businessman's tracker trap

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set to catch a gang of chocolate bandits!

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It's a great way of securing what you've got.

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They're going to come in if they want to come in,

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you might as well catch 'em.

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By the end of 2014, there were almost 30 million cars on the UK's roads -

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we're certainly a nation of car lovers.

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But car crime is an ever-present danger,

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and, in the same year, there were more than 350,000 incidents,

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including car break-ins and vehicle robberies.

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One victim of car crime is Sheena from Hertfordshire,

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whose car was broken into in February 2015.

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Her 28-year-old son, Luke, had died,

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and while Sheena was visiting his graveside,

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her bag was stolen from her car.

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My son had died a few weeks previously

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and it was the first opportunity I'd had

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to go back and to take some flowers.

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As we were walking back to the car,

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I could hear a car alarm going and I said to my daughter,

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"That's my car alarm." And we ran then out of the cemetery

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and I could see that the window was smashed.

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And I knew that they'd taken my bag.

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And my son's toy was in the bag and it was horrendous.

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The toy soldier was one of a set that he'd had as a little boy,

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there were 24, he used to call them his boys,

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and this was the only that had survived.

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And I used to say to him,

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"One of these days, I'm bringing the toy back to you

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"and you can look after it."

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And he said, "No, you keep it, Mum, because you'll keep it safe."

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And then I couldn't, because somebody stole it.

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Normally, I wouldn't leave my bag on the seat.

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I just got out of the car and didn't think to move the bag.

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And would have thought that, in a cemetery car park,

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it would have been fairly safe.

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The biggest part of my bag being taken was Luke's toy.

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It's...it's worth nothing, it cost nothing,

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it's a tiny two-inch wooden soldier.

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I can't replace that.

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That was the last remaining thing that I had

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to connect me to him and that's gone!

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Coming so soon after the death of her son,

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Sheena's experience of car crime hit her hard.

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But, fortunately, there is some good news.

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A couple of weeks ago, when I returned home from work,

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I'd had a call from the police in King's Lynn

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to say that they had found my bag with Luke's toy intact.

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This is the tiny, tiny, insignificant-to-anybody-else toy,

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but it means a huge lot to me,

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cos I'm close to Luke when I have this toy.

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The toy doesn't go out of my house any more,

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it sits by my bedside table, next to a photograph of Luke,

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where it's safe and I can see it every day.

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A bag stolen in Hertfordshire and finally traced in King's Lynn?

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That's quite a trek. Now, car break-ins happen all over the UK,

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but London is the national hot spot.

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More than 82,000 incidents

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were recorded by the Metropolitan Police in 2014.

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Former Metropolitan Police inspector, Keith Farquharson,

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is helping us with our investigation.

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We're running this scenario in the London borough of Newham.

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This borough has the highest incidence of car crime

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in the whole of London,

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currently running at 3,500 crimes in the year 2014-2015.

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We're also looking at a street with a high incidence of car crime.

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We aren't planning to have the actual car stolen,

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we're keen to find out where an item might go

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once it's stolen from our car.

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We're using a second-hand games console as bait,

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but other items that rank high in incidences of car theft

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are exterior fittings such as wiper blades, car badges and aerials.

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So far in the series,

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we've looked at the way thieves operate.

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For instance, snatching possessions like bags or phones

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when victims least expect it.

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This time, we're putting out a car that's deliberately laden with items

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to see how thieves would react to a vehicle parked by an unwise consumer.

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Alongside our games console,

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we'll leave a few other items including a smartphone.

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Electrical items are among the top three items stolen from vehicles.

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Should any of our items be stolen, we'll trace their journeys

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with the help of GPS tracking devices like this.

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The basis of that technology

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is this device can make range measurements from here

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to satellites orbiting in space,

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and those satellites might be 20,000km away.

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That gives you the ability to plot that position on a map,

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display it on a computer, so you'll know where the device is.

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We've parked our car in position in Newham.

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According to police.uk,

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this London borough has a very high incidence of car crime.

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Our crew will monitor the items from another vehicle parked nearby.

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What kind of thieves will they attract?

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Thieves often use the cover of darkness.

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Sure enough, it isn't long

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before our vehicle and its contents attract some interest.

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A group of men start to scope out the car and take a good look inside.

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The group stay just out of shot.

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Then one of them comes over for a closer look.

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But it seems he's not brazen enough to break in.

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But what about this guy?

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He comes close to the car for a really good look.

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Then he walks off as well.

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It's possible that they think a car full of gadgets

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may be too good to be true.

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The group has been here for a while now,

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then another character arrives.

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He seems to be pointing out the shop's CCTV cameras to the other men

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and that's made them more wary of our car.

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These men seem to think our laden vehicle is a police trap,

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so it's a little too hot for these lads.

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A few days later, we tried again some distance away...

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and, eventually, this is what happened.

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CAMERA WHIRS

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A young lad is loitering near the car.

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He's on the phone to someone,

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but it definitely seems like the car has caught his eye.

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Maybe he's sizing it up?

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He wanders off, but then he returns with an accomplice.

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They seem to be waiting until the coast is completely clear.

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He takes the phone from the dashboard before calmly walking away.

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This thief is an opportunist

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who's taken advantage of the gap in the window and gone for it.

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Clearly, not so committed a thief as to smash the window,

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but he has the idea that the phone is valuable enough to steal.

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Later, we follow the trail of the stolen smartphone

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as it weaves its way across East London.

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The tracking data shows that the phone

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ended up in a house in Ham Park Road.

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Opportunist thieves will often take a moment to seize our property,

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hoping to make a few pounds from a quick sale.

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But organised crime gangs look for higher rewards.

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Their typical targets include building sites.

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In the construction industry, around £70 million worth

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of heavy plant machinery is stolen each year.

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Vehicles like this telescopic handler

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cost between £10,000 and more than £100,000 apiece.

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Often left on-site and unattended, they are frequently targeted.

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Tracking companies are doing their utmost

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to combat this kind of heavy-duty hijacking.

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Specifically, for a tele-handler,

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these are really quite high value machines and they tend to be stolen

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by serious organised criminal gangs.

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And those kind of people will steal them,

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literally, to transport and to sell.

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If you wanted to take £100,000 in cash or drugs

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across borders and into another country,

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you've got a serious challenge on your hands,

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and the penalties for doing so would be huge.

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If, however, you want to do that and you steal the machine locally,

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you are effectively taking £100,000 over to the end destination

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where you will readily be able to turn it back into cash.

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A brazen example of this

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occurred in the West Yorkshire town of Castleford in 2011.

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Peter's tracking company swung into action,

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following a phone call from one of his clients.

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He rang us up and was actually just asking about

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some of the units on his tracking software.

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He incidentally mentioned to me that he'd had a theft that day.

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Obviously, we were hoping he had a tracking system on there,

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he said it didn't.

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While we were checking the locations of machines on his list

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and getting live locations, he said, "Oh, that's weird,

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"that's not meant to be in that location. What can that be?"

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And he sort of hung up the phone very promptly

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and rang us back five minutes later and went,

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"It's got a tracking system on it."

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It's from a job that we had previously,

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we didn't take the tracking system off.

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We immediately called the head of our investigations team,

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a chap called John Mussett.

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I just called him up and said, "Get in the car now,

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"we'll give you more details en route."

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That's right, there's been a scary ten-tonne machine

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on the loose in West Yorkshire for nearly three days

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and the owners have only just noticed!

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Peter's colleague, John, quickly set off in pursuit.

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The tele-handler was somewhere near Castleford

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and John had to get there fast to pinpoint the signal and location.

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So we're on our way up to Castleford, travelling up the A1.

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The tracking circle was showing up

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near to a place called Fairburn Ings, which is a nature reserve,

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but also covering part of Castleford town centre.

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I found it using the rangefinder,

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which is a directional signal that the unit gives out.

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So, basically, follow the loudest noise

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and eventually it will take you to the machine.

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So, on this occasion, it took us to a triangular piece of wasteland

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at the side of the railway line,

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where I could see the roof of the tele-handler

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hidden amongst the trees.

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The vehicle had been hidden from view,

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a standard tactic used by organised criminals.

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Because the machine had been missing for several days at this point,

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it had obviously been left there to cool off.

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Thieves will leave a machine to cool off,

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because they know that a lot of these high-value assets

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do have trackers and they don't want to be caught red-handed with them.

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So they will leave them somewhere out of the way,

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probably where the public don't have an easy view of the machine,

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just to cool off, and they'll go back after a couple of days later.

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If the machine is still there,

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they will assume there is no tracker fitted and move it.

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Tracking the machine was relatively easy.

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However, retrieving the tele-handler turned out to be anything but.

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At the point that I'd arrived and found the machine,

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unbeknownst to me initially,

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one of the thieves was in there about to move it.

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So, when I looked again into the scrubland,

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the machine was actually moving in amongst the trees.

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John dialled 999 and alerted the police.

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I was really pumped up at that point,

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cos I knew that we were going to end with some kind of a pursuit.

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We've had a few pursuits over the time,

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and whenever that happens, two things cross our minds.

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A, it's an unusual situation and it is, I'll be honest,

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it's a bit exciting when these things happen.

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But also with the responsibility for our investigators on the ground,

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we are obviously a little bit concerned.

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So, there's a tele-handler chugging along at 15mph

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through the streets of Castleford.

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John kept the police updated throughout his frustrating journey.

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H wasn't aware I was following him at that point,

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I was several vehicles back.

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It was awkward, because he was going so slowly

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and there was a lot of traffic, so I had to keep turning into side roads

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to avoid getting too close behind him.

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But, eventually, after probably five minutes or so,

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we'd ended up with two panda cars behind me

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and then a couple of other marked vehicles, panda cars,

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coming in the opposite direction.

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Now, at this point, he became aware that something was amiss,

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I believe that the police were actually on to him.

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The chase had been on for several miles now

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and had reached Sheepwalk Lane,

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where the thief tried a manoeuvre to lose the police.

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He came to a road junction, he turned left,

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and then did another left turn into what transpired was a cul-de-sac.

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Ah, yes, I remember it well.

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But the crook's error almost had disastrous consequences for John.

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This is the cul-de-sac that the tele-handler turned down.

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I think probably the thief didn't realise it was a cul-de-sac

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when he turned into it.

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I got halfway down and realised that it was a cul-de-sac myself,

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so I pulled over onto the left-hand side,

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onto the footpath, to keep out of the way.

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The two panda cars went past me towards the tele-handler,

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but when he got to the top of the cul-de-sac,

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he decided he wasn't stopping.

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So he did a three-point turn with the machine

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and came back towards us.

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The thief wasn't going to give up easily,

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he knew this machine could do a lot of damage.

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This guy was basically trapped into a corner

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and was fighting his way out.

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And he had something much more powerful

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than anyone else involved in that.

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Whether it was police cars or my cars,

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they'll just go straight through the police cars

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as if they weren't there.

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So the two panda cars reversed past me...at speed.

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And then I had to reverse

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and luckily one of the other patrol cars

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that was on the main road behind us

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had stopped all the traffic so we could get out of the way

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to let the tele-handler get out of the cul-de-sac.

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It was very unnerving, yeah.

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You get a ten-tonne machine kind of coming towards you

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and you're stuck with your reverse gear hoping that the two patrol cars

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that were behind me were going to keep moving.

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At the wheel of a slow, heavy-duty loader,

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there was no way the crook could outrun the police.

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But they had no idea the lengths this thief would go to

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in order to evade capture.

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Yeah, he travelled a few hundred yards out of the houses

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and then did a right turn

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and crashed straight through this hawthorn hedge.

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To watch that, it was impressive, he didn't slow down at all,

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and obviously the weight of that machine, about ten tonnes,

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just took him straight through the hedge.

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And off he went, straight through the crop.

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He was pretty intent on not stopping and surrendering to the police,

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even though there were, by that time,

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at least six marked police vehicles near to him.

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The tele-handler thief clearly worked on the principle

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that it was his way or the highway!

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But an imminent collision with the M62 motorway

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brought his dreams of a smart getaway to a standstill.

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SIREN WAILS

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The officers came into the field. At this point,

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the thief had stopped in the middle of the field,

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but wouldn't get out of the tele-handler.

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So they ended up tasering him in the cab and he fell out of the cab.

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He got up, ran at the police officers,

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so they had to taser him a second time.

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That subdued him and he was hand-cuffed and arrested.

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Without a tracking system, we would never have seen this again

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unless it was a pure coincidental find.

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We just wouldn't even know where to look.

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It was a cracking result, it was a good track,

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it was an interesting pursuit with the police,

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and it was a good result at the end,

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the customer got his machine back with minimal damage,

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and also we got the offender arrested.

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No doubt the residents of Castleford were extremely relieved

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to have this fearsome ten-tonne vehicle off their streets.

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Earlier, we considered the high incidence of car crime -

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350,000 each year in the UK, including car break-ins.

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So where do those items go when they're stolen?

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To find out, we fitted a GPS tracker into a games console,

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also a smartphone.

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We put them in a car

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in a London neighbourhood with a high crime rate.

0:18:150:18:18

After two attempts in different locations,

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it was the phone that was stolen.

0:18:210:18:23

The car window was open just a small amount -

0:18:230:18:25

just enough for him to get his hand through.

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It's broad daylight, he's a very confident thief.

0:18:270:18:30

So what has happened to our stolen phone?

0:18:330:18:35

Keith is on the case.

0:18:350:18:37

The thief struck at 1.50pm.

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The data was a little slow to start reporting.

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However, it gradually came online over the next 12 hours

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and finally, at 4am, it showed the item moving north.

0:18:470:18:51

But the thief didn't get far.

0:18:510:18:54

No more than a few streets away,

0:18:540:18:56

around five minutes from where the phone was stolen.

0:18:560:18:59

The tracking data shows that the phone ended up

0:18:590:19:02

in a house in Ham Park Road

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That's where it stayed - the signal didn't move from that point onwards.

0:19:030:19:08

But pinpointing the exact location isn't straightforward.

0:19:080:19:12

With GPS tracking data, it's not always possible

0:19:120:19:15

to be able to narrow it down by one house.

0:19:150:19:17

We would then have to resort to more traditional methods -

0:19:170:19:19

a leaflet drop, intelligence,

0:19:190:19:21

or hopefully a Crimestoppers phone call -

0:19:210:19:24

to indicate where the phone may have gone to.

0:19:240:19:27

So we turned to more traditional tracking methods.

0:19:270:19:30

We sent leaflets to some of the houses

0:19:300:19:32

to see if anyone had recently bought a second-hand smartphone.

0:19:320:19:37

We had no response.

0:19:370:19:38

Then, a day after our leaflet drop,

0:19:380:19:41

the tracker signal stopped.

0:19:410:19:43

It's very likely that our inquiries spooked whoever has the phone.

0:19:440:19:48

They discovered the tracker and destroyed it.

0:19:480:19:52

Being such a short distance away from where the phone was stolen,

0:19:520:19:55

it's highly likely that the thief lives on the street,

0:19:550:19:58

so it's not surprising we didn't hear from anyone!

0:19:580:20:02

It's a stark warning to us all

0:20:020:20:04

that if we're unwise enough to leave our valuables on view for all to see,

0:20:040:20:08

they will most likely be stolen.

0:20:080:20:10

So we know where the phone went,

0:20:100:20:12

and the authorities are more than welcome to take a closer look

0:20:120:20:16

at our surveillance footage of the phone snatcher in action.

0:20:160:20:19

Thieves will make off with anything that isn't screwed down.

0:20:260:20:29

Everything from our personal possessions

0:20:290:20:32

to our business commodities.

0:20:320:20:33

So it's no surprise that companies are turning to modern technology

0:20:330:20:37

in the fight against crime.

0:20:370:20:39

Our next story takes place in Mansfield,

0:20:390:20:42

a market town 15 miles north of Nottingham, close to the M1 motorway.

0:20:420:20:47

It's the location of a robbery from a hard-working businessman

0:20:470:20:52

that left a bad taste in the mouth.

0:20:520:20:54

It's gutting. You work hard, you put as much time and effort

0:20:540:20:58

into growing the business as you can

0:20:580:21:00

and then somebody just comes and takes everything!

0:21:000:21:03

Meet Andrew Widdowson, Mansfield's very own Willy Wonka.

0:21:120:21:17

His particular chocolate factory is a warehouse chock-a-block with

0:21:170:21:21

vending machines and all the treats you'd need to fill them.

0:21:210:21:25

We're a vending business, we fill and clean the machines,

0:21:250:21:29

take the cash, etc, that's part of the business.

0:21:290:21:31

We're also wholesale, so we wholesale vending ingredients

0:21:310:21:35

and all the associated products with those.

0:21:350:21:37

But all these goodies makes Andrew's warehouse

0:21:370:21:40

a prime target for organised crime.

0:21:400:21:42

We've had three break-ins over the last 12 months.

0:21:440:21:47

The first break-in, crow-barred open the doors,

0:21:470:21:49

they smashed machines that were in here,

0:21:490:21:52

there's nothing in them, but they broke into them anyway.

0:21:520:21:54

Absolutely wiped out this place, it was empty.

0:21:540:21:58

They took everything.

0:21:580:21:59

The second break-in, they were disturbed, so I was called.

0:22:020:22:06

I came here in the middle of the night, there was a van in this unit

0:22:060:22:09

loaded up with stock, it was a stolen van which they'd abandoned.

0:22:090:22:13

So why would thieves be interested in fizzy drinks and confectionery?

0:22:130:22:16

The stock that people are interested in is the branded products -

0:22:170:22:21

we have chocolate bars that are branded,

0:22:210:22:23

we have cans of pop, bottles that are branded,

0:22:230:22:25

crisps that are branded.

0:22:250:22:26

That's the sort of thing people can easily sell on.

0:22:260:22:28

The consequences arising from the robbery

0:22:280:22:31

could have been serious for Andrew and his team.

0:22:310:22:34

It's gutting, it can take a small business down,

0:22:350:22:38

and that can take 16 families with it. That's a big impact

0:22:380:22:42

And break-ins have more than just a financial effect on all involved.

0:22:420:22:46

It did make you feel really unsafe with the amount of break-ins

0:22:480:22:51

we've had to know that people have been in,

0:22:510:22:53

they've seen what you've got,

0:22:530:22:54

they've been looking at your personal photos

0:22:540:22:56

that you might have on your walls,

0:22:560:22:58

so they know what your family looks like,

0:22:580:23:00

it makes you feel angry as well

0:23:000:23:02

because they've been allowed to do it that many times.

0:23:020:23:05

The police, they've not got the resources to sit outside all night.

0:23:050:23:09

Nobody has the resources to do that,

0:23:090:23:11

so you've got to find a way of making sure that you can

0:23:110:23:13

catch these guys and that eventually it will stop happening.

0:23:130:23:17

Andrew wanted results - the prevention stage was over!

0:23:170:23:21

You can spend all the money you like putting in security measures,

0:23:230:23:26

and these guys just don't care, they will smash their way past it.

0:23:260:23:30

So it was a case of let's not put any more obstacles in the way,

0:23:300:23:33

but let's find some way of catching them.

0:23:330:23:35

Hence I decided to buy a tracking device.

0:23:350:23:38

Trackers are such small devices nowadays, we can very easily hide

0:23:400:23:43

a tracker inside a box of confectionary.

0:23:430:23:45

It's very simple, very covert,

0:23:450:23:48

and people will just not know they're taking it.

0:23:480:23:50

Like many tracking systems,

0:23:500:23:52

this one sends signals to pin-point its location

0:23:520:23:55

and has a battery that can last for several weeks, depending on usage.

0:23:550:23:59

So you know, even if they take it

0:23:590:24:01

and the police don't get it straight away, you might get it the next day.

0:24:010:24:05

You might get it two days later, you might get it in three weeks,

0:24:050:24:08

it doesn't matter - it will be there until it gets recovered.

0:24:080:24:11

The question was, where to hide the tracker?

0:24:110:24:14

We're looking for boxes that we can easily just slightly pop

0:24:140:24:18

and slip it in covertly. The best one of those

0:24:180:24:21

we always found was the Kit-Kat Chunky.

0:24:210:24:23

It's a good piece of stock that people will want to steal

0:24:230:24:25

and not only that, you can just squeeze the box

0:24:250:24:27

and place it inside - nobody's any the wiser.

0:24:270:24:30

Until someone tries to have a sneaky nibble!

0:24:300:24:33

And if I move it from here, to here,

0:24:330:24:35

the tracker's just told us that we've done that.

0:24:350:24:38

It knows exactly where it is and where it moves.

0:24:380:24:41

What a clever tracker!

0:24:410:24:43

So it was just a case of sitting and waiting till it happened.

0:24:430:24:46

I'm a pessimist by nature, so I know,

0:24:460:24:49

if it's happened once, it's going to happen again.

0:24:490:24:52

Sure enough, it did!

0:24:530:24:55

On the night of the 18th of December 2014,

0:24:550:24:58

the thieves crow-barred open the shutter door for the third time

0:24:580:25:01

and helped themselves, like taking candy from a baby.

0:25:010:25:05

I got a phone call early that morning from the guy who opens up.

0:25:060:25:10

He said we'd been broken into,

0:25:100:25:12

so he contacted the police, I come straight down to work.

0:25:120:25:15

I opened the door, walked in,

0:25:150:25:16

there was pallets in the middle of the warehouse,

0:25:160:25:19

there was boxes ripped open, scattered everywhere,

0:25:190:25:22

it was empty, they just... From seeing it the previous night,

0:25:220:25:25

from leaving at five o'clock to coming in early that morning,

0:25:250:25:29

it's like you were walking into a different place.

0:25:290:25:31

It proved to be a costly robbery.

0:25:310:25:33

The items that were taken were valued at around £3,000.

0:25:330:25:38

The total amount of damage

0:25:380:25:40

was estimated to be in the region of £10,000.

0:25:400:25:43

This was the moment Andrew had been waiting for -

0:25:440:25:47

a chance to catch the thieves with their hands in the sweetie jar!

0:25:470:25:51

I quickly flipped out my laptop, logged on.

0:25:510:25:54

The tracker left the units here at about two o'clock in the morning.

0:25:570:26:01

We know exactly what route they took,

0:26:010:26:03

even how fast they were moving.

0:26:030:26:06

The tracking data showed the chocolate snatchers had driven

0:26:060:26:09

more than 60 miles south, taking their bounty to Walsall.

0:26:090:26:12

Thinking they'd got away with this "wholenut heist",

0:26:120:26:16

the Bournville burglars hadn't bargained

0:26:160:26:18

for Andrew's tenacious tracker!

0:26:180:26:21

The tracker was quite clearly in the West Midlands at an address.

0:26:210:26:24

I subsequently made a phone call - 999 -

0:26:240:26:27

and informed the police where it was

0:26:270:26:29

and it was passed on to West Midlands Police.

0:26:290:26:32

Initially the police thought the tracker

0:26:320:26:34

and the stolen chocs were still on the road.

0:26:340:26:37

They were saying to me, "What vehicle are we looking for?"

0:26:370:26:40

I was saying, "You're not looking for a vehicle,

0:26:400:26:42

"you're looking for something inside the vehicle."

0:26:420:26:45

I gave them access to my tracking panel

0:26:450:26:47

so they can go on and look where this was

0:26:470:26:49

so they had full access to watch this stock moving around, live.

0:26:490:26:52

Using Andrew's tracking data, the police pinpointed the location

0:26:520:26:57

of the stolen box of treats to a wholesalers in Walsall and swooped!

0:26:570:27:02

And that led to the arrest of three suspects as well,

0:27:020:27:05

so the tracking device in this case was crucial to everything.

0:27:050:27:09

Unfortunately, four members of the chocolate-bar gang,

0:27:090:27:13

captured here on the wholesaler's CCTV, managed to escape.

0:27:130:27:18

The fourth one is very interesting because one of his children,

0:27:180:27:20

there's a child there that's about three years old,

0:27:200:27:23

and he's took that child with him to actually sell stolen goods.

0:27:230:27:26

Unbelievable! That's "bring your child to work day"

0:27:260:27:30

taken to a whole different level!

0:27:300:27:32

Thankfully, Andrew recovered his stock.

0:27:350:27:38

He continues to use the tracker and has even bought some more.

0:27:380:27:41

Anybody that's wanting to catch somebody or has had problems before,

0:27:410:27:44

I'd recommend doing it.

0:27:440:27:45

Take a leaf out of this gentleman's book, research tracking devices

0:27:450:27:50

and consider it, implementing them in your own businesses.

0:27:500:27:53

Since this has happened, there's been very little around Mansfield

0:27:530:27:56

in terms of break-ins, particularly on this business park,

0:27:560:27:59

it's dropped completely,

0:27:590:28:00

this was a business that did get broken into regularly.

0:28:000:28:02

Since it's happened, I don't think there's been another instance.

0:28:020:28:05

Nice work, Andrew. Go on - have a break!

0:28:070:28:10

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