08/01/2013 Parking Mad


08/01/2013

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Every 4.6 seconds, somebody in Britain receives a parking ticket.

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-Not good.

-Last year, councils issued more tickets than ever before.

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You've been issued a ticket, mate.

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It's not really fair for only 2 minutes.

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Parking fines now raise hundreds of millions of pounds in revenue.

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They care about the money. Show me the money!

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They're too fond of fining drivers.

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They're like vermin.

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Now the motorists of Britain are fighting back.

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Stop! Stop! 60 quid, mate.

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If I'm right I'll fight.

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Our way of life's at stake.

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-Because I'm a pensioner, I can't afford 70 quid.

-All right, well now... Yeah, all right.

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It's a battle between citizen and state.

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-It seems like it's just a parking ticket.

-But it's not. It's not.

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I think this country does need a revolution.

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So is this about parking or about something bigger about society?

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No, this is about parking.

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Councils enforce parking restrictions to ensure road safety

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and the smooth flow of traffic along our streets.

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But there is a gang of masked riders who believe

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some councils are over-stepping the boundaries,

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by using parking enforcement to make money out of motorists.

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We've all got our names.

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We've got S&M, me, I'm the Bald Eagle, Steve.

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We've got Monkey Girl - she's not here today.

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S&M and Parking Warrior are going to be coming back very shortly.

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They're going to take us down to another car.

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Hold on. Car. Who's ready to go?

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It's basically a mob of people that have got a single idea which is,

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we're fed up with being treated as cash cows.

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We hold councils to account.

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Today, the No-To Mob are in South London tailing a CCTV camera car.

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-'Coco, Coco, confirm we have lost the car.'

-'We're following the car.'

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'We're just coming up to a set of traffic lights now.'

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They follow the cars along the highways of Britain,

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warning motorists they're being watched.

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Brilliant. Well done. Wrong 'uns, ain't they?

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They're only there to take money off the poor people.

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We started to follow them around to see what their habits were.

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What we found was that they returned time

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and again to the same venues, and we call those venues honeypots.

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The Mob have tailed this car to Southwark.

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It's parked outside a Tesco Express.

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In our experience, the cars aren't very visible,

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and that's what we do, we go out and we make them visible

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by standing and holding out signs and pointing to the car.

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Southwark Council say their CCTV vehicles are clearly marked and not covert.

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They urge motorists to read the road signs to avoid getting tickets.

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I totally agree with it, because I've just parked there to run in and get a newspaper the other day

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and I got a ticket! And I thought the whole point of having that lay-by there

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was so that people could park outside Tesco.

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-What's the point of putting it there?

-You haven't seen the signage that's there,

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-so it obviously isn't good enough.

-It isn't good enough.

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And they know it isn't good enough, because they've got him there

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-waiting to catch people unawares, like yourself.

-Oh, is that what they do?

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That's what he's doing. That's how you got caught. That guy sits there.

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-They're doing it deliberately?

-Yes.

-What are you doing?

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-We're warning and stopping people...

-Well done. Well done.

-..parking in that bay

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for the couple of hours that they're not allowed to,

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so that they don't end up with these tickets. It's disgraceful.

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-What is the point of it?

-The point of it is purely about making money out of motorists.

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-It's absolutely all it's about.

-It is such a rip off. So well done. Well done.

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Thank you very much.

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-This bloke's given us the thumbs up.

-I like what these guys are doing.

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And they need to be all over the place.

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-I will be there to support them, yeah.

-Well done, mate. Well done.

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-You have a nice one.

-And you. Thanks a lot, mate. Cheers. See ya.

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We know the scale of the industry, and the fact that they use

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the word "industry" is what really concerns us.

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I've long maintained that an industry should have a product,

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and the only product of this particular industry is human misery.

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Faced with paying out a record-breaking £700 million

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in penalties to local councils,

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we now contest our tickets in unprecedented numbers.

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Motorists appeal first to the council, but if they're

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unsuccessful, they can put the case to a dedicated Parking Tribunal.

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Let me introduce myself, my name's Caroline Shepherd

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and I'm the adjudicator who will deal with your case.

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I'm completely independent of the council and of yourself.

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Caroline Shepherd is the Traffic Penalty Tribunal's chief adjudicator.

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The Traffic Penalty Tribunal covers both England and Wales.

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There are about 280 local authorities all around the country

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that are issuing parking tickets and Penalty Charge Notices.

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I'm afraid it's very common in traffic.

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And if you get one of those and you want to appeal against it

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then you can write to the Traffic Penalty Tribunal

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and then the adjudicator will decide whether you have to pay or not.

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Tribunals take place in hundreds of towns and villages across England and Wales.

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Les Powell was given a ticket for parking on a single yellow line outside his bank in Cradley.

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I'm not one to back away if I'm in the right.

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Les has a disabled badge.

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It allows him to park on single yellow lines.

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He received a ticket after the traffic warden

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maintained his Blue Badge was not on display.

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That Blue Badge was in my car and it was on show.

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And there's no sympathy whatsoever from these wardens.

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And they think they're the Gestapo, Hitlers, the lot of them.

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Because they've got their uniform on, they've got power.

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How much was your fine? How much?

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£70. Well, I haven't paid it and I shan't pay it.

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I'll go to jail for it.

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Do you really mean that?

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-Oh, yeah.

-Really?

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I'll go to jail because I'm innocent. And that's it. I am innocent.

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Today, Les will attend the tribunal to argue his case.

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If they want to take me to jail from tribunal, I'll go.

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If I'm right I'll fight.

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Les will be up against Sandwell Council's Head of Parking - Kira Flack.

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British people are very good, and they like to abide by the rules,

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and it's only a small minority that doesn't comply.

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And they are the ones we really need to educate.

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If I go here today they won't call me a liar because I shall be telling the truth.

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My father always told me, "Tell the truth and nobody can hurt you."

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Now of course we have people who are not entirely truthful,

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but that may apply on both sides. We treat everybody equally.

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Motorists must gather their own evidence to

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prove their case against the council.

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Typically, photographs are very helpful.

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People just really need to say what happened and the adjudicator

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will then see whether that fits within the law or not.

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I'll need your name I'm afraid.

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My name's Aoulik. A-O-U-L-I-K.

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The council have brought along the Civil Enforcement Officer

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who issued Les with the ticket.

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-So, Miss Aoulik, you issued the Penalty Charge Notice.

-I did.

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Now would you like to tell us why you issued it?

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The car was parked on a single line on the High Street in Cradley, and I could not see no Blue Badge.

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She says that she didn't see the Blue Badge.

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OK, well, I'll deal with that in a minute.

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I'll give you a full chance to deal with that in a moment, but she says

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she didn't see it at this stage, and then it's your turn, all right?

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OK. So, yes.

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Then he became very rude and started shouting at me

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and saying that I wasn't doing my job properly.

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She was standing in front of the car and I walked up

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and I said, "What's the problem?"

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She says, "You're parked illegally." I says, "Have you seen this?"

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And she came round to the side of the car

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and I pointed to the windscreen and the Blue Badge was on the dashboard.

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Is that correct? Is that correct, I'm asking you?

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No, no, no, please.

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Right. Now Mr Powell says it was on the dashboard.

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It wasn't.

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Right, have we got any photographs? Page 23.

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-Just a minute, just a minute.

-First of all...

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Is that correct what I've just said?

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All right, now let me just try and take this one step at a time.

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Because I'm a pensioner and I can't afford 70 quid.

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All right. Now please, that's OK. That's all right. Now please, Miss Flack.

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Yes. I was just going to explain why it was on that occasion.

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Let's go to the photographs.

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Let's have a look. It is normal to have closer pictures of dashboards.

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Why did not you not take one close-up on this occasion?

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I just thought that was a normal picture to take.

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There could easily be a Blue Badge near the tax disc, could there not?

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I'm not going to take this any further and I'll tell you why,

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because I think the photographs simply do not show that there was no Blue Badge there.

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And so I'm allowing your appeal,

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-and there's no question of you paying anything, Mr Powell.

-Thank you.

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I got justice.

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And I'm 70 quid better off.

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It's not a matter of winning or losing,

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it's about getting the processes right.

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We should be doing the job fairly, equitably

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and be fair to the customer.

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You call people customers, are they customers or are they citizens?

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I mean, this is a local authority.

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They're both, they're citizens and customers.

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When they go in our car park and they buy a Pay and Display ticket

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or they park on the street and buy Pay and Display ticket.

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They're our customers and we... They have expectations as a customer what

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we should be providing them with and how we should be dealing with them.

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Like a business relationship?

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Yeah.

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Kira Flack is in charge of Sandwell Council's traffic wardens.

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Chris Clarke has been patrolling these streets for three years.

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I get laughed at. You get the cars driving past

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and trying to aim the splash of a big puddle straight at you.

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Yeah. I've had that as well.

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Hello. Hello, you all right?

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No, you have to move it on unfortunately, please.

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Honestly mate, you have to move it on from here straight away. Thank you.

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It's not in perspective at all. I've been spat at.

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I've... You know, people have wished harm on my children,

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wished harm on my family and all that kind of thing.

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Threats to kill, you know, you can get threatened to kill most days.

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Is this your car, sir?

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-It's been issued with a PCN.

-Say it again.

-You've been issued a ticket.

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-I've been issued a ticket?

-Yeah.

-Why?

-Double yellow lines right underneath your car. Say it again?

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-Loading-unloading there yesterday.

-You've got loading bays across there, but on double yellow lines.

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I was in the loading bay yesterday and they put a ticket on my car as well. That's the second time.

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All your details are on the back. OK. I understand.

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All your details are on the back of the PCN. You can appeal the ticket and explain

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if you were loading-unloading. OK?

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They're racist. The only people is Asian people,

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they always put tickets on Asian people's cars, you know what I mean?

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It's the second time he's done it now, second time. Sort it out. Sort yourself out, you know what I mean?

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They're racist people, they're racist to Asians. When Asians come together, watch what Asians do.

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Wound me up.

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If he read signs, he wouldn't get parking tickets.

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There's enough of them about. And there's a car park up there.

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How does the parking warden know who's got out of the car that's parked? He don't.

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We are the baddies and it's just an opportunity to vent off an anger

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and abuse at someone, I think.

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My name is David Binns.

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I'd like to make it clear I'm independent from the council.

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The Traffic Penalty Tribunal employs a team of 23 legally trained adjudicators.

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My name is Nicholls, I'm the adjudicator

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appointed by the Traffic Penalty Tribunal.

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My name's Maggie Kennedy, I'm your parking adjudicator today.

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They handle over 20,000 cases every year - by post, over the phone and in person.

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I do parking appeals all over England and Wales.

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Today I happen to be almost in Brighton.

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All you need to know about me really is that I'm an independent lawyer.

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I don't work for the council, I'm not on the council's side.

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I'm not on your side either.

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But I have had a good look at this,

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-and you've gone at this like a dog with a sausage, haven't you?

-Yeah.

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I mean, you know, we're judicial pond life really.

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You know, we don't rank at all on the scale of things.

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That's all right. I've no great ambitions. I don't need to wear a wig, it's too hot.

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Now it's quite an interesting one, which doesn't interest you, but it interests me.

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Now unfortunately, I've been on to the council's website

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and they don't have any photographic evidence available.

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I don't know whether that's very convenient for them.

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Don't get into conspiracies, no.

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'People tell the most outrageous stories sometimes, you know,'

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the dog was sick and then the trolley wheel,

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and then the bottom fell out of the bag and then the four-year-old

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needs to go to the toilet, and all of these things happen, you know?

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Sometimes they're telling the truth from their heart.

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I felt that the traffic warden had been just really - it was just

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not a very nice thing to do, and I think everything's gone mad really.

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I feel justified that we arrived there,

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we were invited to park, there was that over there.

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I wouldn't stress too much that we were short of time, because we'd ten minutes to spare,

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and the theatre's only a cock's stride from where we were.

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We just completely cover, you know, society from top to bottom,

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left to right, side by side.

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You know, all human life is there.

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-Thank you.

-I won't shake hands, if you don't mind.

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-Yes. No.

-I need to remain impartial.

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-Yes, I do understand. Yes.

-Thank you, sir.

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-Thank you, goodbye, Mr Nicholls.

-Good day.

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It's about the people, it's about the real stories

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and just getting to talk to people and them looking at me

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and saying, "Look, you know, this isn't fair."

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I did not expect in the middle of the night that these wardens

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come round at 7 o'clock in the morning. I couldn't believe it.

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What you're really complaining about is being caught, isn't it?

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'In 25 years as a criminal prosecutor, I met some very polite'

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murderers and burglars who were never in the least bit

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upset that they were being prosecuted, but I've

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prosecuted hundreds of careless drivers who were deeply offended,

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mortally offended by the suggestion that they were driving badly.

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And Penalty Charge Notice recipients tend to be along much the same lines.

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The law is a very blunt weapon sometimes,

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and with the vehicle there, which you've accepted and is shown

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in the photographs, on the zig-zag lines, the contravention happens.

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I have to conclude as a matter of law, the penalty charge is

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properly issued and technically you do owe the penalty.

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Well, that decision is final, there is no further right of appeal

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unless you want to go to the High Court in London and argue the law with the judges.

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I feel that strongly.

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Very few people do that. Usually because of the expense involved.

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On the whole, if you look at our statistics,

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more appeals are allowed than dismissed, but there are

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provisions to go to the High Court just like any legal proceedings.

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They can be judicially reviewed in the High Court,

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and this has happened about three times,

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but it's not really an option that most people want to consider.

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Richard Chaumeton runs a building company in North London.

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He is preparing to take his local council to the High Court.

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They care about money, that's all they care about.

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Show me the money!

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His fleet of 25 vehicles has received almost

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1,000 parking tickets.

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Fucking hell, there's so much shite in here.

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These are all my on-going tickets with Camden. This is one location.

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Is there a system?

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There will be soon. I mean I'm a builder, I'm not a Mrs Moneypenny.

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Richard contests nearly every ticket he receives.

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If the boys park on a bus stop or on a Red Route, yeah, they get paid.

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But I never pay tickets. I just about never pay tickets.

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There's always a reason for me parking on a double yellow line,

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which is usually I'm loading or unloading.

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The local authorities should realise they should leave the building

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industry alone, and realise that we can't do our job without

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vehicles, we have to deliver, we have to pick up rubbish.

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By law, Richard's vans are allowed to park on double yellows

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for a limited time to load and unload.

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But he argues that, despite this, councils still issue him with tickets.

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Oh, it's mental.

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There's probably £80,000 worth of fines there they tried to

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make us pay and they probably had 2,000 quid off us if they're lucky.

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And that can't be right.

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I think some of these bureaucrats are nothing better than maggots.

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At the end of the day I'm stopping Camden stealing money off me,

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because that's how I see it. It's like legalised mugging.

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Camden Council say they're improving the way they issue tickets,

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and deny that parking is run to generate revenue.

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Today, Richard is making another appearance at tribunal

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to contest his latest batch of tickets.

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I'm late. I've got to go in.

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A little bit late?

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Yeah, I've got to go in because I'm late.

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-How many tickets?

-Four.

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It's an absolute liberty of my time, it's taking.

0:19:340:19:38

This will be Richard's 57th visit to tribunal.

0:19:440:19:49

He almost never loses.

0:19:530:19:55

Camden Council are trying to get 1,040 quid off me, dirty bastards.

0:19:550:20:01

And they didn't get one penny of that.

0:20:010:20:04

Dirty bastards for wasting my time.

0:20:040:20:06

To try and put an end to the endless cycle of parking fines

0:20:060:20:09

and tribunal appearances, Richard has decided to try

0:20:090:20:13

and settle the issue once and for all.

0:20:130:20:15

That's why I'm going to judicially review them,

0:20:150:20:18

and put all my evidence in front of a High Court judge

0:20:180:20:21

and we're going to see what divisive bullshit they come out with, because

0:20:210:20:25

I know this much, a High Court judge won't accept their bullshit.

0:20:250:20:29

They've picked a fight with the wrong guy, I tell you.

0:20:310:20:34

And I don't go away. I do not go away, and I will not lie down and I always win.

0:20:340:20:39

Camden, here I come.

0:20:410:20:42

Across the country, motorists are taking a stand.

0:20:510:20:54

Barry Moss lives in Bolton

0:20:570:20:59

and is one of Britain's most high profile parking campaigners.

0:20:590:21:03

Parking virtually took over my life, you know, with everything.

0:21:030:21:09

You don't wake up one morning and think "Ee, today I'm going to

0:21:090:21:13

"be a parking campaigner," you just... Events completely overtake you,

0:21:130:21:17

and you just get involved with the issue of the day.

0:21:170:21:21

After successfully contesting a series of parking tickets

0:21:240:21:26

at tribunal, Barry became convinced that Bolton Council

0:21:260:21:31

were issuing tickets unlawfully.

0:21:310:21:34

I like things to be right.

0:21:340:21:36

This is why we have the problems in Britain is because we don't complain enough.

0:21:360:21:40

In 2010, Barry went all the way to the High Court to try to

0:21:410:21:45

prove that Bolton Council had money taken from unlawful parking tickets in their accounts.

0:21:450:21:51

If there's an injustice been carried out by a council

0:21:510:21:55

or any other organisation and that's where we can get redress,

0:21:550:22:00

then that's where we have to go.

0:22:000:22:02

Is it not a little bit absurd to take parking tickets to the High Court?

0:22:020:22:07

No. No.

0:22:090:22:12

Where am I going here?

0:22:150:22:17

Barry has dedicated his life to exposing the failings

0:22:170:22:21

and loopholes of parking restrictions.

0:22:210:22:24

He does this by getting tickets - deliberately.

0:22:250:22:29

Like here, we've got one here, see,

0:22:290:22:31

where it's had a repair here in the road.

0:22:310:22:34

I can park here all day. And you're not doing anything illegal.

0:22:340:22:39

You still know you're parking on a double yellow line, don't you? So it's a technicality.

0:22:410:22:45

It doesn't matter, they know that it wants repairing.

0:22:450:22:48

There's a civil enforcement officer there. What's this here?

0:22:510:22:56

The tickets give Barry the opportunity to challenge

0:23:010:23:04

the council at tribunal.

0:23:040:23:06

The line here is completely missing.

0:23:110:23:16

There should be a line there, a line there, and a T-bar there.

0:23:160:23:21

How can people comply with the Parking Places Order

0:23:210:23:24

if there's no lines?

0:23:240:23:28

Barry refuses to buy Pay and Display tickets

0:23:300:23:33

if he believes the council haven't painted the lines correctly.

0:23:330:23:36

In comparison to the other street this is how they should be.

0:23:380:23:43

I mean it's still illegal because there should be a double white line down there similar to

0:23:430:23:48

this one here which denotes the end of the bay.

0:23:480:23:51

But everyone knows that's a parking place. So what's the difference?

0:23:510:23:56

Why does it matter?

0:23:560:23:58

Because they're not...it's like me and you then, "Oh, we'll make our own parking bay up, eh?"

0:23:580:24:03

Get a bit of yellow paint,

0:24:030:24:04

stick a couple of lines down and that's it, you know?

0:24:040:24:08

That's basically what the council's done.

0:24:080:24:10

Instead of looking at the book and saying, "Oh, this is what..."

0:24:110:24:15

These guys are on £700-£800 a week who's in charge of these things

0:24:150:24:20

and they should know what a bay looks like.

0:24:200:24:24

Why does it bother you though that the council would do this?

0:24:240:24:29

Because they expect us to comply with all the laws of parking

0:24:290:24:33

and they're not doing it themselves, so it's a two-way street.

0:24:330:24:38

I'm just going to check to see if I've got ticket.

0:24:400:24:43

Oh, I've got one.

0:24:460:24:48

Success. Go to appeal with that.

0:24:520:24:56

-Have you been booked?

-Yeah.

0:24:570:24:59

Oh, how awful.

0:24:590:25:01

No, it's all right love, I got it on purpose.

0:25:010:25:03

Are you disabled or...?

0:25:030:25:06

What I'm trying to do is highlight the fact that they've not painted the lines.

0:25:060:25:10

They've been like this for years and they should be nice and bright.

0:25:100:25:14

I'm taking a picture of these non-existent lines.

0:25:190:25:24

If everybody appealed, the system would go in to meltdown.

0:25:280:25:31

-INTERVIEWER:

-Is that what you'd want?

0:25:310:25:33

That's what I'd want, yeah,

0:25:330:25:35

for everybody to challenge their Penalty Charge Notice.

0:25:350:25:38

If everybody said tomorrow, everyone who got a parking ticket from now,

0:25:380:25:42

appealed, it would... The system would completely go in to

0:25:420:25:46

meltdown overnight, because there's only three in 1,000 appeal.

0:25:460:25:51

Imagine if everybody appealed.

0:25:510:25:53

In the last year, the number of wardens patrolling our streets

0:25:550:25:59

has declined, but tickets issued are still on the increase.

0:25:590:26:04

Motorists are already at the mercy of new technologies and now have

0:26:040:26:08

to contend with the latest in mobile surveillance -

0:26:080:26:11

the CCTV camera car.

0:26:110:26:14

Southend-on-Sea Council have recently purchased two.

0:26:180:26:22

'It's diabolical, they're killing our trade.'

0:26:260:26:29

It forces our customers to shop elsewhere

0:26:290:26:32

because they will not shop down this area with this car floating round.

0:26:320:26:37

I've personally been targeted and had a fine for 30-odd pound.

0:26:370:26:42

The customer can't park in the mornings, from 7.30 to 9.30.

0:26:420:26:48

If they do, the camera car comes along, sits behind them

0:26:480:26:51

and books them.

0:26:510:26:53

It doesn't let you know you've been tagged. That's spying.

0:26:530:26:58

The only time you'll know you've been tagged with that car is

0:26:580:27:00

when that letter hits the door mat and then you feel abused, don't you?

0:27:000:27:05

If it's a traffic warden, a traffic warden gives time

0:27:050:27:08

for the customer to come back out the shop and move the vehicle.

0:27:080:27:12

The camera car does not give that time.

0:27:120:27:15

They pull up straight behind and book them.

0:27:150:27:18

People do just quickly think, "Oh, I'm just going to go to the bank,

0:27:180:27:21

"I'll quickly just draw some money out the cashpoint."

0:27:210:27:23

It's undercover, it's clandestine, isn't it?

0:27:230:27:26

I think it's disgusting.

0:27:260:27:27

That's just savage. That's Nazism, that is.

0:27:270:27:30

It's our way of lives at stake.

0:27:300:27:31

Bob has run his own independent print shop for the last 15 years.

0:27:360:27:40

I guess people round the town are pissed off. It's big brother.

0:27:400:27:43

It's not the right way for the council to be behaving.

0:27:430:27:46

They're terrorising the people of the town.

0:27:500:27:52

They're affecting people's daily lives, affecting local businesses,

0:27:520:27:55

yeah, and I've just stood up and said, "No, enough is enough."

0:27:550:27:59

I've made up an agenda.

0:27:590:28:02

This is a mixture of last week's action points

0:28:020:28:06

and I've put some extra points in.

0:28:060:28:08

Bob, along with other concerned members of the local community,

0:28:080:28:11

has decided to form an action group against the use of the camera car.

0:28:110:28:15

Right now we need to get them to sit up

0:28:150:28:18

and pay attention to what's been said, because, at the moment, all

0:28:180:28:21

they're doing, they're just proving that we don't live in a democracy.

0:28:210:28:25

The spy car, really, it's the straw that's broken the camel's back.

0:28:250:28:29

It's pushed everything over the edge

0:28:290:28:31

and the council have been getting away with too much for too long.

0:28:310:28:34

But the first thing on here from last week was a group name.

0:28:340:28:38

and I've thought of two.

0:28:380:28:40

One - Preserve Southend.

0:28:400:28:44

And the other - Welcome to Southend.

0:28:440:28:46

I rather like SOS Spy Cars.

0:28:460:28:49

SOS Spy Cars.

0:28:490:28:51

Have you got any name that you think appropriate?

0:28:510:28:54

Well, I had a number.

0:28:540:28:57

The Friendlier Parking Club.

0:28:570:28:59

Or the Common Sense Parking Club, the Rational Parking Club.

0:28:590:29:04

Perhaps it's a bit too posh, really.

0:29:040:29:07

If we tooled out a spy car...

0:29:070:29:08

So we don't like Preserve Southend then, to preserve our town?

0:29:080:29:11

It's too long.

0:29:110:29:13

It's got to be short and snappy and be memorable.

0:29:130:29:16

We need to...

0:29:160:29:17

Right, OK, so have we agreed on a name then?

0:29:170:29:20

SOS Spy Cars.

0:29:200:29:22

Right, OK.

0:29:220:29:23

Point four. Agreement was reached to develop 1984 theme for the spy car.

0:29:270:29:31

Action is me to develop a poster.

0:29:310:29:33

I didn't email it to you but I have come up with...

0:29:330:29:35

I have enhanced the idea a little bit.

0:29:350:29:37

It's very eye-catching.

0:29:490:29:51

Should it be, "Was this the future?" or, "Is this the future?"

0:29:510:29:54

Well, that's the whole twist, isn't it?

0:29:540:29:56

We're trying to change it, aren't we?

0:29:560:29:58

I mean, George Orwell said in the '40s that 1984 was the future,

0:29:580:30:02

actually it's about 30 years later than he predicted,

0:30:020:30:06

so therefore was it the future?

0:30:060:30:07

No, I'm not... Don't get me wrong,

0:30:070:30:09

but, "Is Big brother Watching You!"

0:30:090:30:12

should be capital B for brother and a question mark at the end.

0:30:120:30:15

But, I mean, it's brilliant. I mean, brilliant.

0:30:150:30:18

But, yes, you're right, that is a question mark.

0:30:180:30:20

-And it should be a big B.

-Big Brother, yes, yes.

0:30:200:30:22

I think it's brilliant, I'm not nitpicking, I'm just..

0:30:220:30:24

But other than that?

0:30:240:30:26

Very, very good, yeah.

0:30:260:30:27

Yeah? What's happening here is happening nationwide

0:30:270:30:31

so my own personal feeling is the objective of us

0:30:310:30:34

as a group should be to get rid of the spy car. That simple.

0:30:340:30:38

Mission statement completed,

0:30:400:30:42

Bob calls in motorbike gang the No-To Mob

0:30:420:30:45

to deal with the camera car.

0:30:450:30:47

Hopefully, you'll be able to provide us with sufficient intelligence

0:30:470:30:50

so that we can go down and properly investigate the cars

0:30:500:30:53

and the way they're being operated, so it's a two-way street.

0:30:530:30:56

Yeah, I mean, one of the things we find that they do use

0:30:560:30:59

the small parade of shops as their hunting ground.

0:30:590:31:01

Oh, well, that sounds good.

0:31:010:31:03

And the councils are just kicking the small businesses in the crutch.

0:31:030:31:06

I can see the problem that you've got down there and I think

0:31:060:31:08

you've got one of those arrogant councils that think that they

0:31:080:31:11

know best, and we will be bringing it to their attention, shall we say.

0:31:110:31:15

-RADIO RECEIVER:

-'Bald Eagle, if you're within radio range,

0:31:170:31:20

'we are still on London Road.'

0:31:200:31:23

They've got two cars.

0:31:230:31:25

The first thing is to locate the cars.

0:31:250:31:28

They're both there.

0:31:280:31:30

We are just around the corner from you, I believe.

0:31:300:31:34

It's a needle in a haystack.

0:31:340:31:36

Where's he going?

0:31:360:31:38

-INTERVIEWER:

-Is it like a game?

0:31:390:31:41

It's more chess really.

0:31:410:31:43

-RADIO RECEIVER:

-'Bald Eagle, Bald Eagle, we have a car, over.'

0:31:430:31:47

There they are, right in front of us. Right on the sea-front.

0:31:470:31:51

You've just got to outwit them, that's all.

0:31:510:31:55

When you do find it, it's a huge buzz.

0:31:550:31:59

It's a huge buzz and you've got it.

0:31:590:32:01

Because once you've got it now you're going to make them

0:32:010:32:04

do proper enforcement, not hide from the general public and fine them.

0:32:040:32:08

You're going to be able to tell the public,

0:32:080:32:10

"Listen, you're not going to hide now,

0:32:100:32:12

"we're going to tell the public where you are

0:32:120:32:14

"and that's what your job's supposed to be."

0:32:140:32:17

There are strict guidelines laid down by the Secretary of State

0:32:170:32:21

that govern how these cars must be used.

0:32:210:32:23

They must only operate where it is difficult or

0:32:230:32:26

impractical for a traffic warden to patrol on foot.

0:32:260:32:30

These cars are not being used in that way.

0:32:300:32:33

They're being deployed willy-nilly.

0:32:330:32:36

This is statutory guidance, you must comply with it, and they're not.

0:32:360:32:41

They're not. They're just sending the cars out where it's equally

0:32:410:32:44

practical for a CO to go.

0:32:440:32:46

At the moment,

0:32:490:32:50

the vast majority of councils are not listening to the public and it

0:32:500:32:55

seems that it's become all about the money and less about public service.

0:32:550:33:00

It's not just mobile cameras that are catching motorists.

0:33:040:33:08

Bus lane cameras are the fastest growing

0:33:080:33:11

method of enforcement in the UK.

0:33:110:33:14

Since last year, the number of tickets

0:33:140:33:16

issued for driving in them has shot up to over half a million.

0:33:160:33:20

Brighton and Hove City Council use cameras to monitor their bus lanes.

0:33:260:33:30

The aim is to keep them free of traffic in a city that wants

0:33:300:33:33

to promote the use of public transport.

0:33:330:33:36

Andy Capie was caught and given a £60 penalty.

0:33:380:33:42

There's some little guy in his office up there with the camera,

0:33:420:33:46

sort of, "Oh, there's one!" And start controlling the CCTV,

0:33:460:33:50

you know, with his joysticks, I guess he has.

0:33:500:33:53

So, yeah, it's down to one individual up there,

0:33:550:33:58

by chance, seeing me in the wrong place at the wrong time.

0:33:580:34:02

"Get him, got to get him."

0:34:020:34:05

Today is Andy's tribunal hearing.

0:34:050:34:08

His defence is that the sign warning him

0:34:080:34:11

not to turn in to the bus lane was not visible at the time.

0:34:110:34:14

You'll see on my photograph it is not in this position.

0:34:160:34:18

In fact, this was kind of like at that angle, and you'll see it.

0:34:180:34:24

I mean, I've got it on my phone.

0:34:240:34:26

There we go.

0:34:260:34:28

One full-colour, glossy-finish photograph...

0:34:320:34:35

..the evidence that will result in me getting the penalty cancelled.

0:34:370:34:42

Fingers crossed.

0:34:420:34:44

What I object to is you are considered to be guilty

0:34:470:34:50

until proven innocent.

0:34:500:34:53

I think most people will get the letter saying, "You are fined £30.

0:34:530:34:56

"We've got evidence that you've gone in to this bus lane.

0:34:560:35:00

"If you don't pay within two weeks or appeal, then it goes up to 60."

0:35:000:35:05

They'll go, "I'll pay the £30."

0:35:050:35:07

And that's what the schemes encourage.

0:35:070:35:11

They encourage people to admit to something even if they're

0:35:110:35:16

not in the wrong, because they have the threat of the fine

0:35:160:35:20

doubling within a quite short space of time.

0:35:200:35:23

Present we have Mr Andy Capie.

0:35:230:35:25

From Brighton & Hove City Council, we have Mr Iain Worrall.

0:35:270:35:31

Would you like to then tell me what challenge you make to this?

0:35:310:35:35

OK.

0:35:350:35:37

Well, the one photograph that I want,

0:35:370:35:38

that I've printed off so you get a much better view is this one.

0:35:380:35:41

And, basically, in that photograph,

0:35:410:35:43

it shows this no right hand turn sign.

0:35:430:35:46

You make the point clearly.

0:35:460:35:48

Mr Worrall, how do you respond to that?

0:35:480:35:51

That does rather challenge the council's evidence

0:35:510:35:54

of adequate signage on this particular occasion.

0:35:540:35:57

Yeah. I accept, actually, that, from the photographs that you've

0:35:580:36:02

sent in, that the no right turn sign isn't the correct way round.

0:36:020:36:07

So, yeah, I totally accept what you're saying there.

0:36:070:36:10

Right.

0:36:100:36:11

I think we find... I'm satisfied that on this particular day

0:36:130:36:16

the signage was defective because it was not in the right position

0:36:160:36:20

and visible and therefore you get the benefit of that doubt.

0:36:200:36:23

I will find this contravention did not happen and I will cancel

0:36:230:36:26

or instruct the council to cancel this Penalty Charge Notice.

0:36:260:36:29

OK. Good.

0:36:290:36:30

And just before we end, is there any potential for claiming expenses?

0:36:300:36:34

You can claim but you won't get them.

0:36:340:36:36

The regulations under which we operate specify

0:36:360:36:39

that that power will only be very rarely exercised.

0:36:390:36:43

So the time it's taken to appeal this and the...

0:36:430:36:46

Time is what it is, I'm afraid.

0:36:460:36:49

-So there's no recompense for that at all?

-No.

0:36:490:36:51

This could have been very easily prevented and I think

0:36:510:36:54

that's a shame, because it has taken up a lot of my time to do this.

0:36:540:36:59

-You're not alone in this.

-No, I know.

0:36:590:37:01

The flexibility and discretion I have is quite

0:37:010:37:03

limited by the government regulations, I'm afraid.

0:37:030:37:05

I know, it's out of your control, yeah.

0:37:050:37:07

-I have to apply those first and foremost and that's what I do.

-OK.

0:37:070:37:11

-Thanks for your time.

-All right, thank you very much then. Thank you.

0:37:110:37:14

This year, bus lane cameras netted Brighton and Hove City Council

0:37:160:37:20

over half a million pounds.

0:37:200:37:23

I do believe it should be enforced.

0:37:230:37:25

Before we had them, the bus lanes were completely clogged with

0:37:250:37:28

vehicles that shouldn't be there and buses didn't run on time.

0:37:280:37:31

And we know, yeah, it is proven that they do work.

0:37:310:37:35

We still get vehicles in the bus lanes - 30 to 40 a day

0:37:350:37:39

on a normal shift - but that's way less than it used to be so we

0:37:390:37:44

know it's effective and we know that the buses run, you know, on time.

0:37:440:37:48

A new bus lane in Medway, Kent

0:37:510:37:53

has caught the attention of the No-To Mob.

0:37:530:37:55

Motorists, oblivious to the signs,

0:37:570:37:59

are driving into the bus lane from two entry points.

0:37:590:38:02

The fine is £60.

0:38:020:38:04

It's going to get you if you come down that bus lane, isn't it?

0:38:040:38:08

Medway are giving out roughly 500 tickets a week to unfortunate

0:38:080:38:12

motorists who are simply not seeing the signs.

0:38:120:38:15

Bald Eagle takes the top entrance to the bus lane.

0:38:150:38:17

Kill Switch and Coco work the other end.

0:38:170:38:21

Right, can I advise you not to turn left or right, you'll get a ticket.

0:38:210:38:24

It's now a bus lane. So you're going to have to do a U-turn.

0:38:240:38:27

You think it's a really bad sign? It isn't clear enough, is it?

0:38:270:38:30

It's not big enough. It's not good enough, is it?

0:38:300:38:34

Oh!

0:38:370:38:38

See, another one didn't see the signs.

0:38:420:38:44

I want Medway Council to come down here and stand with me

0:38:460:38:49

for a little while. Just come and talk to us, that's all we want.

0:38:490:38:53

We just want you to talk to us.

0:38:530:38:56

The man responsible for the cameras in the bus lane is Andy McGrath.

0:38:560:39:00

The council's position is that we would love it if we never

0:39:000:39:04

issued another ticket in that area because that would mean nobody was

0:39:040:39:07

driving through the bus station and that would be our preferred option.

0:39:070:39:12

And we're still issuing, I guess, a significantly higher

0:39:120:39:16

number of tickets than I would have expected but, having said that,

0:39:160:39:19

I've visited the site many times myself

0:39:190:39:22

and it's got 13 statutory signs

0:39:220:39:24

explaining that you can't drive a car through there.

0:39:240:39:29

Medway Council at the moment are burying their heads in the sand.

0:39:290:39:32

They're saying, "No, we've got the right signs."

0:39:320:39:34

Yes, you have got the right signs.

0:39:340:39:36

The problem is people aren't seeing them. That's not fair.

0:39:360:39:39

HE WHISTLES LOUDLY

0:39:410:39:45

You're very welcome. Thank you. Cheers. Bye.

0:39:470:39:49

Stop! Stop!

0:39:530:39:54

60 quid, mate!

0:39:590:40:01

It's cost you 60 quid!

0:40:010:40:02

Some people don't want to get helped.

0:40:040:40:06

Oh, well, win some and then the council wins some more.

0:40:090:40:13

Whoa, whoa, whoa!

0:40:130:40:16

It's a pot of honey for the council and for the enforcement authority.

0:40:160:40:21

Whoa, whoa, whoa, whoa!

0:40:210:40:24

Hello, mate. I just want to warn you

0:40:240:40:26

if you go left or right ahead you're going to get a £60 fine.

0:40:260:40:28

-Did you see the signs?

-No, I didn't.

0:40:280:40:31

No, I know you didn't.

0:40:310:40:32

-That's another 60 quid the council aren't going to get.

-Yeah.

0:40:340:40:38

In seven-and-a-half hours,

0:40:380:40:40

the No-To Mob managed to stop 166 motorists from using the bus lane,

0:40:400:40:46

saving them £10,000 worth of fines.

0:40:460:40:49

-You're absolutely fantastic.

-Thank you very much.

0:40:500:40:52

You really, really are. You deserve, you know,

0:40:520:40:55

every good thing that comes your way,

0:40:550:40:57

cos you're, you know, for the people, as it were, you know.

0:40:570:41:01

You're absolutely spectacular, you really, really, really are.

0:41:010:41:03

Thank you very much.

0:41:030:41:04

Parkex is Europe's largest parking trade show.

0:41:140:41:17

Each year, companies come here to sell the latest technology

0:41:210:41:24

in parking enforcement to local councils.

0:41:240:41:28

We're very pleased to bring to market our latest offer,

0:41:300:41:33

which is the product of two years of R&D, so this year we're very

0:41:330:41:36

pleased to come to Parkex and launch this product.

0:41:360:41:39

It's a lucrative industry, worth over £1 billion.

0:41:390:41:43

OK, this is an example of perhaps one of the more modern

0:41:430:41:46

kinds of parking machines.

0:41:460:41:48

I grant you, it doesn't look terribly modern,

0:41:480:41:50

but it looks pretty familiar to us all.

0:41:500:41:53

The No-To Mob intend to visit the show

0:41:530:41:55

to gather fresh intelligence on the latest technology.

0:41:550:41:59

We can be clandestine if we need to be and we fully expect

0:41:590:42:03

to get thrown out because we will be unveiling a little present for them.

0:42:030:42:08

But I'll keep that one under my hat for now.

0:42:080:42:13

'Bald Eagle, Bald Eagle, this is Coco, are you receiving? Over.'

0:42:220:42:26

'Bruce, Bruce are you receiving? Over.'

0:42:280:42:31

They all go down there and pat themselves on the back, essentially.

0:42:310:42:34

And, "We're going to sell this to the councils

0:42:340:42:36

"the best way that we can,

0:42:360:42:38

"so that we can encourage them to increase their revenue."

0:42:380:42:41

They'll never admit it to you

0:42:430:42:45

but we know exactly what Parkex is about.

0:42:450:42:48

'Sorry, say again, say again. It's Coco. Over.'

0:42:480:42:50

It's huge. The money that's involved

0:42:520:42:55

and when there's a lot of money at stake, then you're looking at greed.

0:42:550:43:00

Pure and simple.

0:43:000:43:03

It's a drug.

0:43:030:43:04

They're hooked on it

0:43:040:43:05

and they can't see the damage that this is doing to the local economy.

0:43:050:43:11

We want them to know that we're keeping an eye on them, definitely.

0:43:130:43:17

When Barry took his case to the High Court,

0:43:320:43:35

he became embroiled in a two-year legal battle.

0:43:350:43:39

In the end, the judge ruled against him and he lost.

0:43:390:43:42

The risk is that you've got to pay the costs of not only your own

0:43:440:43:48

barristers but the barristers of the defendants.

0:43:480:43:52

Court costs mean Barry now stands to lose everything.

0:43:540:43:58

-INTERVIEWER:

-How much do you owe because of that case?

0:43:580:44:01

It's around about £43,000 now.

0:44:010:44:04

They are trying to get me out of my house by selling the house

0:44:060:44:10

and putting me out on the street.

0:44:100:44:12

We can't pay it.

0:44:120:44:13

If they've got to sell the house to get the money,

0:44:130:44:17

then unfortunately that's the way it's got to be.

0:44:170:44:19

It's the wife who is very stressed out over it, because of it.

0:44:210:44:25

I built this house with my own hands, with the help of the wife.

0:44:300:44:34

We built it with our own hands and it is now at risk.

0:44:430:44:48

Do you have any regrets?

0:44:480:44:51

No, I have no regrets, no. None at all.

0:44:510:44:53

So losing the house doesn't worry you?

0:44:560:44:58

Yes, it does worry me a little, yeah, yeah.

0:45:010:45:05

Yeah.

0:45:050:45:06

Yeah, because I've finally... I've finally got somewhere that

0:45:080:45:12

I wanted, a house with a south-facing rear aspect and the sheep on

0:45:120:45:19

the field at the back, they come up and they take bread out your fingers.

0:45:190:45:24

It does worry me a little, yeah, but I can't do nothing about it.

0:45:240:45:29

So, in hindsight, would you do it again?

0:45:310:45:35

Yes. Yes.

0:45:370:45:39

A lot of people will question why did I risk my house

0:45:430:45:47

to go to the High Court but you don't think that

0:45:470:45:52

it's going to be at risk when you do it, otherwise you wouldn't do it.

0:45:520:45:56

If I thought for one minute that I was going to lose,

0:45:580:46:01

I wouldn't have gone anywhere near the High Court.

0:46:010:46:04

Anyone who goes to the High Court always think they're going to win.

0:46:040:46:08

Today, Richard is taking his case to the High Court.

0:46:090:46:13

They're not fit.

0:46:130:46:15

They're not fit to be allowed to run parking.

0:46:180:46:23

I want to put them in their place.

0:46:230:46:25

I want to put them in their place and when the High Court judge

0:46:250:46:27

has told them, "Don't do this, don't do that," then they've been told.

0:46:270:46:32

He hopes the evidence he's gathered will be enough to convince a judge

0:46:320:46:35

that his council are illegally using parking to raise revenue.

0:46:350:46:40

Making these bundles up has cost a packet.

0:46:400:46:43

-INTERVIEWER:

-Do you worry about that?

0:46:450:46:47

The expense that you've gone to and...

0:46:470:46:48

No, no, because, eventually, I'll take this to court,

0:46:480:46:52

I'll prove Camden Council are up to an awful lot of no good and then

0:46:520:46:56

they'll stop issuing all the tickets they do and...etc, etc.

0:46:560:47:00

And then I won't have to spend endless hours every week, writing

0:47:000:47:05

letters to tickets that should never have been issued in the first place.

0:47:050:47:09

Is there a risk involved, going to the High Court?

0:47:090:47:12

Oh, yeah. Yeah.

0:47:120:47:13

Probably a 100 grand, 200 grand bill if it all goes wrong,

0:47:130:47:17

something like that.

0:47:170:47:19

Are you confident?

0:47:190:47:21

Yeah. Yeah, I'm well confident.

0:47:210:47:23

If I lose this, it's bent.

0:47:370:47:40

The battle lines between motorist and council have been drawn

0:47:400:47:43

and the fight looks set to continue.

0:47:430:47:46

There needs to be trust between the citizens in their cars

0:47:470:47:52

and the authorities.

0:47:520:47:54

At present, it doesn't always appear that that trust

0:47:540:47:58

exists on either side.

0:47:580:48:01

When it stops is when the council sees sense

0:48:010:48:04

and realise that they can't use motorists as cash cows.

0:48:040:48:10

They cannot use revenue-driven enforcements, it's against the law.

0:48:100:48:13

It's as simple as that.

0:48:130:48:14

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