Bread Inside the Factory


Bread

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Here in Britain we love our daily bread, munching our way through

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12 million loaves every single day.

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Believe it or not, come August, the green shoots in this field

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will provide enough wheat to make 300,000 loaves of bread.

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From field to factory, it's a nonstop processing line,

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but how do they do it?

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We've come to West Bromwich, to one of the biggest

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bakeries in the country, to find out.

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'I'm Gregg Wallace and I've been given exclusive access to

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'reveal the secrets behind this epic production line.'

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Rolling it up like a cigar and cutting it into four,

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-and that's the professional secret?

-That's the professional secret.

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'I'm going to follow the entire process over 24 hours.'

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Wahey!

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'To show you the amazing technology that goes into making

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'the perfect loaf every time.'

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That may be the most incredible thing I've seen since I got here.

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'I'm Cherry Healy and I'm heading into the nation's kitchens to

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'uncover the surprisingly simple tricks

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'we can all use to make our loaves last longer.'

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-I keep my bread in the fridge.

-Don't keep it in the fridge!

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'And I'll come face to face with the mind-boggling machines...'

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I can feel it on my face.

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'..that are working around the clock to provide enough flour to

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'bake for a nation.'

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That's insane.

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Along the way, historian Ruth Goodman will reveal

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the hidden killers that used to lurk in our bread.

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Oh, my goodness! Look at that fizz up. That ain't flour.

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This place just gets weirder and weirder.

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You'll never look at a loaf of bread the same way again.

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This is the incredible story of the factories that feed Britain.

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Allied Bakeries in West Bromwich is one of the largest

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bread makers in the country.

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Each week, this one factory produces 1.3 million muffins

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and up to 5 million rolls.

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At the heart of the factory is the giant bread-production line, which

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bakes, bags and dispatches 1.5 million loaves every week.

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And tonight, I'm going

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to follow every stage of that process by helping them

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bake the bestselling white and wholemeal mixed loaf in Britain.

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But it's not about baking one of them,

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it's about baking 140 of them perfectly every single minute.

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Before I can get anywhere near a mixer,

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we need to get our ingredients together.

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Starting with the flour.

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420 tonnes of it stored in these giant silos,

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trucked in from mills across the country.

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Every year, over two million hectares of wheat

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are grown in the UK, in a land area the size of Wales.

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Because of our climate, wheat can only be planted once a year,

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so the annual harvest in August has to provide enough wheat to

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feed the nation for the year ahead.

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It's kept in stores around Britain and then trucked to mills like this -

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the Coronet Mill in Manchester - and this is where your bread begins.

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Right, let's see what's inside this truck. Ready?

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Around ten varieties of wheat are grown for bread making in the UK.

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A mill will buy a selection of them and mix them together.

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For manager Steve Britton, this is the key to making the perfect flour.

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How much of this comes through your mill every day?

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Well, we bring in up to 50 wheat vehicles a day,

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about 6,000 tonnes a week.

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-6,000 tonnes a week?!

-Mm-hm.

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The wheat could have been sitting in storage for up to a year,

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so before a truckload is allowed anywhere near the mill itself,

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a probe sucks up a sample...

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and sends it to the on-site lab.

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The truck has to wait while they test the quality of the wheat

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and check for any impurities.

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20 minutes later, they get the green light,

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then the wheat is cleaned before embarking on a violent journey

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through a six-mile-long network of pipes.

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Which race it from silos to machinery

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all over the ten-storey mill at speeds of up to 60mph.

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This is where we will store that clean wheat

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and it's basically filling up these silos as we speak.

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I can hear it. So, it's all going through these tubes?

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Well, open the door and have a look.

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Oh, wow!

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Oh, my goodness.

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Coronet Mill combines various types of wheat

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to make over 100 different kinds of flour, each for a specific product,

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from doughnuts to pasties, to bagels to cakes and bread.

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But to unlock the flour inside a kernel of wheat,

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first you have to take the whole thing apart.

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All wheat is basically the same.

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It's made up of three constituent parts. It's got the bran layer

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on the outside, it's got the white endosperm,

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and it's also got the germ.

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In a wholemeal bread, the flour used has combined all these

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elements, as they use the whole of the grain.

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But in a white flour, it's just the endosperm -

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this white central part - they're after.

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The wheat is soaked in water

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and left for up to 24 hours to loosen the outer shell.

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Then it's ground through steel rollers, which shear open the kernels

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and separate the bran from the endosperm.

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So, this is after the first time it's been ground?

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It is, so what I need to do now is separate it into its constituent

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parts, so we need to separate the bran from the endosperm.

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So, what we do is we sieve it.

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I can feel it on my face.

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That is insane.

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The Coronet Mill sifting floor is a disconcerting

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maze of seven giant sieves that work 24 hours a day,

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processing more than a tanker-load of flour every hour.

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The crushed wheat kernels pass through increasingly

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finer sieves, which remove more and more of the course

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material, releasing a small amount of flour each time.

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This course material is sent on to yet more steel rollers to be

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re-ground and the process is repeated again and again and again.

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Until eventually...

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-flour.

-Flour.

-Really soft...

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-It's really fine.

-..and smooth flour.

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Our finished flour is now ready to be trucked to the bakery.

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Flour dust is combustible and, in a confined space, can create

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an exclusive environment where any electrical spark could ignite it.

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So, the mill has to take great care while they're loading.

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The truck has to be earthed to prevent any static build-up,

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while powerful air ventilators prevent the dust from escaping.

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How much flour is now going through this funnel into this truck?

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This is a 28-tonne delivery now.

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-And how many loaves of bread will that produce?

-About 60,000 loaves.

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-60,000 loaves of bread from this one truck?!

-Yep.

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And how many trucks of flour do you send out of your mill every day?

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We're producing a tanker-load of flour every hour.

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And is that 24 hours?

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-Yes.

-That's a lot of toast.

-It is.

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That is now on its way to the bakery in West Bromwich

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where, in just 24 hours,

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the contents of that truck will become the bread on your table.

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The flour supply is the lifeblood of this bakery.

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They rely on it arriving in vast quantities every day

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for everything they make.

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And before I head in to start baking,

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I need to offload that flour Cherry has been milling

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and find out how exactly you get 28 tonnes of white powder

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out of a truck.

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That's the first challenge for driver Tony Jarman.

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-Can I help?

-You can, yeah.

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I don't want to appear stupid, but flour is a light, dusty thing.

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How do you get it out of an enormous vat?

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-We pressurise the tank using a land-based blower.

-You blow it out?

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Yeah, we pressurise the tank and blow it out.

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I came here to see the flour unloaded

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and now I feel like a fireman!

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This is where the nonstop process of large-scale bread making begins.

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Wahey!

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It's trembling through my arm.

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It's incredible to think that just 24 hours from now, this flour

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I'm pumping off this truck will be a loaf on a supermarket shelf.

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-Where is this going?

-It's going into the silos above.

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This one bakery takes in close to 1,000 tonnes of flour a week.

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And they use white and wholemeal flour

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for their Kingsmill 50/50 loaf.

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That's the loaf they're making now.

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In fact, every hour they're making over 8,500 of them.

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And just like baking at home,

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the first step is getting your ingredients together

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and here that's all being done by computer,

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under the watchful eye of general manager John Jackson.

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This is the fun bit, right?

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This is the bit that we start making the dough.

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So, what we have here is the flour line

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coming right from the silos.

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-There!

-There it is.

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And it's delivering the flour at about two kilos a second

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into a holding bin here,

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ready to drop into the mixer when the mixer calls for it.

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This hi-tech mixer can automatically call on ingredients

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from all over the factory.

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Right now, flour's being delivered directly from the silos outside,

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while the nearby ingredients store room is also

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pumping in the other dry ingredients we'll need to make our loaf.

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-We've got kibble.

-Kibble?!

-Kibble.

-What is kibble?

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Kibble is like wheat bran, that gives you texture.

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Hang on a minute, Hang on a minute. I make bread - flour, yeast, salt.

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We add it to give it a bit of texture,

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particularly to our wholemeal products.

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Tell me about soya. That surprises me.

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Soya, we add soya, which enriches the process

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-and gives a brighter crumb.

-It makes the bread whiter?

-Yes, it does.

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-Is that right?

-That's right.

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I'm really excited, I've never used one of these.

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That is immense!

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Ready?

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Despite all these ingredients, there's one star player

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at the heart of bread making - a living organism.

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-Is that your yeast?

-Yeah, that's our yeast.

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That is creamed, fast-acting baker's yeast.

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The yeast that I use at home is a solid.

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Yeah, we have it in liquid form so that we can bring it in by tanker.

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How many tankers come in to supply you with liquid yeast?

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About two a week. Two full tankers a week, yeah.

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I'm amazed you go through that much. I had no idea.

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This is the secret ingredient. Without this, no bread ever.

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-That's right.

-How much do you love this jar of liquid?

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It's absolutely essential.

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But what exactly is yeast and why is it so essential?

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To find out, I've come to the Norfolk countryside to meet

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scientist Dr Ian Roberts.

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So, why am I out in the middle of a forest?

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This is a really good place to find yeast.

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It's a microscopic fungus related to mushrooms and toadstools,

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and it's a living thing and this is a living environment.

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Where is the yeast?

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It's everywhere, it's all around us on leaves, branches, soil -

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the bark of oak trees is a particularly good place to find it,

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and indeed it's on us, on our skin.

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-You're not kidding me, are you?

-No, it's everywhere.

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Yeasts are some of the most successful organisms on earth.

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These ancient fungi have been with us for millions of years.

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They live all around us,

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from the air we breathe to the bark of this tree.

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In fact, they're so good at adapting to different

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environments that scientists like Ian are researching ways to

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harness their potential.

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At the Institute of Food Research in Norwich,

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they have an extraordinary collection of 4,000 different

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varieties of these intriguing little critters.

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So, here's a sample from an Antarctic glacier.

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Why would you be interested in yeast off a glacier?

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Because we think it's got UV protective properties

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and it's a potential source of chemicals that can be used in sunscreen, for example.

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So, these microscopic organisms have some impressive hidden talents.

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But what about the yeast we eat every day?

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The stuff that makes our bread rise?

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Well, Ian's got some of that in his collection, as well.

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You have a little tube like this and inside the tube...

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you have that, containing the baker's yeast.

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So, I could actually make some bread with this one?

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You could, but you'd need an awful lot more of it.

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Let me get this absolutely right,

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there is no mass-produced bread without mass-produced yeasts?

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Yes, there's factories around the world that produce tons and tons of it.

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So, how do you make tons

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and tons of the stuff when each organism is microscopic?

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I've come to the Lallemand factory in Suffolk -

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one of the largest yeast producers in the country - to find out.

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There are six massive fermenters which are cultivating

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yeast 24 hours a day.

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Martin Perling is operations director.

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How much yeast in one of those?

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In each one of those tanks, by the time we finish growing

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the yeast, there'll be 30,000 kilograms of yeast,

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enough to ultimately bake 1.2 million loaves of bread.

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And how much did you start with?

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We start with 0.1 gram from a test tube.

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-Hang on, how long did that take?

-That'll take us four days.

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-HE LAUGHS

-That's not possible!

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The wonders of living organisms are that they replicate

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themselves by doubling their numbers every three hours,

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in the case of yeast, and if you do the mathematics,

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over the four days that we have the yeast in those fermenters,

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they will increase by 35 million times.

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Mate, that is the maddest thing.

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This is quite an exclusive little yeast club this, isn't it?

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Absolutely. That's a very good way of summing it up.

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I guess, to the man in the street it's a health spa,

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because our primary requirement is to keep our yeast healthy,

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happy and growing as rapidly and as pure a state as possible.

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One way they keep the yeast happy is by feeding them

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vast amounts of sugar through this complex network of pipes.

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As they grow and multiply, the yeast cells

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get through 42 tonnes of sugar syrup, known as molasses,

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in just 16 hours.

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Once the yeast has multiplied enough to fill the tanks,

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it's dehydrated and then compressed into bricks ready for delivery.

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-That's a beautiful thing.

-It is.

-It's like a marble finish.

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That's a really beautiful thing.

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-And there's all the big organisms in there.

-A living thing.

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We also produce a dried yeast for home baking.

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These organisms are so amazingly resilient,

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they can even survive being completely dried out.

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That is dry and stable and in this form the yeast will keep for

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two years, whereas in that form, it has a shelf life of about 30 days.

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This has got to be one of the most adaptable organisms the human

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race has ever found.

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It is, and man has learnt to adapt it to his requirements.

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Now, that truck is about to leave, and that has got enough

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yeast on it to makeover 600,000 loaves of bread. 600,000!

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But that's not even a fifth of the bread

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that we consume in Great Britain every day.

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Gobsmacking!

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Back at the West Brom bakery,

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their yeast has now been pumped into storage tanks.

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And then, just three minutes after the flour delivery,

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it's all combined in the mixer.

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We're almost ready to start making bread,

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but first I need to add one final group of ingredients

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known as conditioners.

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Show me what to do.

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Grab yourself one of these, take the lid off,

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put the lid on the side.

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A mix of vitamin C and various enzymes and emulsifiers which,

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along with the high-speed mixer, allow them

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to bake bread at a speed impossible in your kitchen at home.

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At home now, I've added the yeast to the flour,

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I've now got clingfilm over the bowl and I'm leaving it to rise.

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If we were to use the old method,

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we would have bowls of dough all round here, waiting.

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We use something called the Chorleywood bread making process,

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that was developed in the early 1960s.

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At the heart of this Chorleywood process is a special mixer,

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which uses controlled pressure and immense energy to precisely

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manage the size of the air bubbles in the dough.

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Which means every loaf is practically identical.

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It also means that a process that would take you 25 minutes of mixing

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and kneading at home can all be done here in a fraction of the time.

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-So, how long does it take to mix the whole thing up?

-Just three minutes.

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-You're kidding me!

-Well, the actual mixing itself is just three minutes long.

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-Can I get in there and have a look?

-Yeah.

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Every stage of the process has to be precisely monitored,

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including the temperature of the dough ball, to ensure

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the yeast has the perfect environment to grow.

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And we're looking for 28 degrees plus or minus one.

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Too hot and the dough would rise too quickly.

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Too cold and they'd end up with a dense, flat loaf.

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-Now it looks like a bread dough.

-That's it, yeah.

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-How many of these do you do a day?

-20 an hour.

-20 an hour?

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And you get about 350 loaves to a mix.

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-Is this the dough I've made?

-Yeah, this is the dough you've made.

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And we've cut it into the right weight pieces

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and this dough piece now won't stop moving for the next

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three and a half hours till we actually drop it in a bag.

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I can't be the only person in Britain

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that finds this very therapeutic,

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watching enormous dough balls just floating away, off into the horizon.

0:21:390:21:43

Right, what we do next, Gregg, we put it through a rounder

0:21:530:21:57

and shape it into a dough piece

0:21:570:21:59

and once we've got it into the right shape,

0:21:590:22:02

we need to let it relax so that we can then mould it

0:22:020:22:05

and shape it before we put it in the tin.

0:22:050:22:08

-How long has it got to relax?

-About 30 seconds.

0:22:080:22:11

Is that why you made the conveyor belt so long?

0:22:110:22:14

-That's exactly right, yeah.

-It's like...

0:22:140:22:17

like all the energy and heat that goes into a piece of beef,

0:22:170:22:20

it's like bringing that out the oven and letting that rest.

0:22:200:22:23

-Exactly the same.

-Same process?

-Yeah, it's the same process.

0:22:230:22:26

I'm getting quite attached to this dough ball.

0:22:260:22:29

After they've relaxed for 30 seconds,

0:22:290:22:32

the dough balls are almost ready to be left to prove.

0:22:320:22:35

But first they go through one surprising extra step.

0:22:380:22:42

Oh!

0:22:420:22:43

-You've rolled it up like a pancake!

-Yeah, we roll it up like a pancake.

0:22:430:22:47

Why would you do that?

0:22:470:22:49

It's all about developing the structure of the dough,

0:22:490:22:53

and we cut it in four and turn the grain through 90 degrees to

0:22:530:22:56

give the slice of bread a stronger texture, allowing you

0:22:560:23:00

to butter it without ripping it all into holes.

0:23:000:23:03

Is that it? Is that my four separate bits?

0:23:080:23:11

That's the four separate pieces that have actually moulded together

0:23:110:23:15

in the proving and baking process inside the tin.

0:23:150:23:17

I wouldn't notice this, would I, on a sliced loaf?

0:23:170:23:19

No, because on a sliced loaf,

0:23:190:23:21

the slices will actually cut through that and you'll not see that.

0:23:210:23:24

Mate, this is nothing like making bread at home, let me tell you.

0:23:240:23:28

Nothing like it.

0:23:280:23:29

What would happen if we didn't roll it up,

0:23:350:23:38

didn't cut it into four and just put the dough into a baking tin?

0:23:380:23:43

It would look exactly the same, a square loaf, however,

0:23:430:23:46

it would be more susceptible to ripping if you actually buttered it.

0:23:460:23:50

I'll show you.

0:23:500:23:51

This is the loaf we made earlier

0:23:560:23:58

and with four pieces here, as you can see.

0:23:580:24:00

And this is one that we haven't,

0:24:000:24:02

that we made specially for you today,

0:24:020:24:03

so you could actually see the difference.

0:24:030:24:06

And that's the standard 50/50?

0:24:060:24:08

That is. We would make 40,000 of these every day

0:24:080:24:11

and we don't make any of those.

0:24:110:24:13

-And you reckon it will spread better?

-I do.

0:24:130:24:16

-Do you want to bet on it? Spread betting?

-Spread betting, yes.

0:24:180:24:22

# He likes bread and butter... #

0:24:220:24:25

It does spread ridiculously well! It does! Right, swap them over.

0:24:250:24:29

# ..He likes toast and jam... #

0:24:290:24:33

-It's tearing.

-It's tearing here, yes.

0:24:330:24:35

-It's...

-GREGG LAUGHS

0:24:350:24:37

That's mad!

0:24:370:24:39

# Well, I like bread and butter

0:24:390:24:43

# I like toast and jam... #

0:24:430:24:45

That's nuts! Look at that!

0:24:470:24:50

Everything depends on you rolling it up like a cigar

0:24:500:24:54

and cutting it into four, and that's the professional secret.

0:24:540:24:58

And that's the professional secret.

0:24:580:25:00

This four-piecing method was developed in the 1960s

0:25:000:25:04

and by the late '70s, most bakeries were using it to improve

0:25:040:25:07

the texture and structure of their bread.

0:25:070:25:11

And while I'm getting my head around the subtle art of four-piecing...

0:25:110:25:15

historian Ruth Goodman has been looking at why

0:25:150:25:18

we've always been in love with the white loaf.

0:25:180:25:21

For centuries, bread has been really important to us -

0:25:220:25:25

not only in Britain's diet, but in our culture.

0:25:250:25:29

-Hiya, Ruth. How are you?

-Hello.

0:25:290:25:32

So, I've come to meet Colin Lomax who's worked for Hovis for 37 years

0:25:320:25:37

and has a lifetime's experience of making bread by hand.

0:25:370:25:40

I always think about using that part of my hand

0:25:400:25:43

and pushing it against the table. You'll get some friction.

0:25:430:25:47

He's going to show me how our love affair with bread has risen

0:25:470:25:50

through the centuries, starting off with the medieval loaf.

0:25:500:25:54

It didn't look anything like the modern white loaf, did it?

0:25:580:26:01

No, that's so true.

0:26:010:26:02

Let's just have a look at some rye bread and rye is what

0:26:020:26:05

really the poor people had to eat when wheat was too expensive to buy.

0:26:050:26:10

This is indeed the sort of texture I would expect from a medieval bread.

0:26:100:26:14

-It's quite dense. It's not very springy, is it?

-No.

0:26:140:26:18

If you've got to live on bread and water...

0:26:180:26:20

Which they did of course, didn't they?

0:26:200:26:22

Which they did, then this is about as good as it gets,

0:26:220:26:26

-but, boy, you have to chew it.

-THEY LAUGH

0:26:260:26:29

Workers' bread was generally made from whatever was growing locally -

0:26:290:26:33

rye, barley and oats - which were sometimes mixed with wheat.

0:26:330:26:38

This produced loaves in various shades of brown.

0:26:380:26:41

If you were wealthy, you could treat yourself to a loaf of white bread.

0:26:430:26:48

But preindustrial white bread was quite

0:26:480:26:50

different from the sandwich loaves which we know today.

0:26:500:26:53

You properly can't see it from there,

0:26:530:26:55

but there are still flecks of bran particles in there.

0:26:550:27:00

But it made good bread.

0:27:000:27:02

Good for the gentry, maybe, but not for the bakers.

0:27:020:27:07

The conditions in bakeries were terrible.

0:27:070:27:11

Most of the bakers had respiratory diseases...

0:27:110:27:15

-As they were in amongst the dust all the time.

-That's right.

0:27:150:27:18

They worked terribly long hours

0:27:180:27:21

and it really was kind of backbreaking work.

0:27:210:27:25

Oh!

0:27:270:27:28

After 25 minutes in the oven,

0:27:280:27:30

it's time to check on our preindustrial white loaf.

0:27:300:27:34

-Look!

-All of our efforts - fantastic!

0:27:340:27:36

Bread was so fundamental to society that it became

0:27:370:27:41

a symbol for social division.

0:27:410:27:43

When they were baked on the oven bottom

0:27:430:27:46

and you get this kind of dust, they used to slice the bottom off

0:27:460:27:49

and that was oven bottom,

0:27:490:27:51

and the top bit was upper crust, so the so-called rich people

0:27:510:27:55

had the upper crust bit and the other people had the bottom.

0:27:550:28:01

Well, now, that does look like white bread.

0:28:010:28:04

It's sort of creamy white, rather than white white.

0:28:040:28:07

Try a little piece of it.

0:28:070:28:10

And it should almost melt in your mouth,

0:28:100:28:12

-it shouldn't be as chewy and as dense.

-It's much softer.

0:28:120:28:15

And you can see yourself eating that with a nice meal.

0:28:150:28:19

For the upper classes, white bread was

0:28:200:28:22

the height of refinement in every sense of the word.

0:28:220:28:26

It wasn't until after the Industrial Revolution that it came

0:28:260:28:29

within reach of the ordinary worker.

0:28:290:28:32

In the mid-19th century,

0:28:330:28:35

cheap wheat was imported from the prairies of North America and

0:28:350:28:39

it was milled through steel rollers, creating a much finer product.

0:28:390:28:44

Can we have a little look at what white bread had

0:28:440:28:46

-become by the end of the Victorian period?

-Just cut through that.

0:28:460:28:51

-Oh, my goodness!

-A lovely, bright white loaf.

0:28:510:28:54

Let's go and have a look at that old white.

0:28:540:28:57

And I think this is very white in comparison to that.

0:28:570:29:00

Essentially, put one hand on there, one hand on there

0:29:030:29:06

-and you can really feel the difference.

-Oh, my goodness!

0:29:060:29:08

That's a huge difference.

0:29:080:29:10

One sinks right in, the other one scarcely at all.

0:29:100:29:13

And our love affair with white bread just goes on and on.

0:29:150:29:19

Throughout history and through the checkouts,

0:29:190:29:21

the white loaf remains the nation's favourite.

0:29:210:29:25

My loaf is only seven minutes old, but already it's been mixed,

0:29:350:29:39

the dough balls have been cut into the critically important four pieces

0:29:390:29:44

and now it's just a short conveyor belt ride to the prover.

0:29:440:29:48

At home, I'd put a little bit of oil in the bowl

0:29:540:29:58

and I'd try and find somewhere dry and warm like an airing cupboard.

0:29:580:30:02

That is just a giant airing cupboard, right?

0:30:020:30:04

-It's a giant airing cupboard.

-How much bread have you got in there?

0:30:040:30:07

About 7,000 loaves at any one time.

0:30:070:30:11

And what do you want? You want it to double in size in about an hour?

0:30:110:30:14

At least double in size in about an hour, yes.

0:30:140:30:17

I could do that after a good lunch.

0:30:170:30:20

'Whether you're baking tens of thousands of loaves in a factory,

0:30:200:30:23

'or a single loaf in your kitchen at home,

0:30:230:30:26

'at this point the science is the same.

0:30:260:30:28

'The prove is all about giving the live yeast

0:30:290:30:32

'time to feed off the starch.

0:30:320:30:34

'As it does, it produces bubbles of carbon dioxide, which is

0:30:340:30:38

'what will give our loaf its structure.'

0:30:380:30:42

Ooh, that's quite heavy, mate.

0:30:460:30:49

So there...

0:30:500:30:51

That's the dough we've made straight from the mixer and four-pieced.

0:30:510:30:54

And there is the proven dough -

0:30:540:30:56

-more than double, I'd say almost triple the size.

-That's right.

0:30:560:31:00

'But it's not enough just to create the bubbles.

0:31:000:31:03

'The key is holding them in place,

0:31:030:31:05

'and that's where the elastic stretchy gluten comes in.'

0:31:050:31:09

So the yeast is producing gas, the gluten is holding it all in.

0:31:100:31:14

In, like, a big net, and when all that process has finished

0:31:140:31:17

it creates, like, a soft, springy texture.

0:31:170:31:20

So the yeast is, like, eating the sugar

0:31:200:31:22

and then it's breaking wind on an enormous scale.

0:31:220:31:25

-And then the gluten's trapping it all.

-That's right.

0:31:250:31:27

That's the scientific way of describing it, yes.

0:31:270:31:29

-I'm right, aren't I?

-You're right.

0:31:290:31:31

-We have to put a lid on the bread, or the tin.

-Why?

0:31:340:31:37

Well, when it goes in the oven, which is the next stage after here,

0:31:370:31:40

the yeast does a little bit of a jump as it does its final prove.

0:31:400:31:44

And the lid stops it going too big.

0:31:440:31:47

And, it also helps us to create

0:31:470:31:48

that nice square loaf to go in your toaster.

0:31:480:31:52

'They've thought of everything.

0:31:520:31:54

'And now, one hour and 24 minutes after the flour first arrived,

0:31:560:32:01

'it's time to start baking.'

0:32:010:32:03

I'm guessing, by the heat,

0:32:090:32:12

that this is the oven and they're finally going to get baked.

0:32:120:32:14

How many loaves of bread would you have in the oven at any one time?

0:32:140:32:18

About 3,500 at any one time.

0:32:180:32:20

How does it travel through an oven for 20 minutes?

0:32:220:32:25

The oven's huge, and it's got a travelling chain or a deck that

0:32:250:32:29

actually moves forward slowly all the time, taking the tins with it.

0:32:290:32:33

'The loaves are baked at 230 degrees,

0:32:350:32:38

'just like you would at home. But that's about the only similarity.

0:32:380:32:42

'The internal volume of this oven is about 1,000 times

0:32:420:32:44

'that of your home oven.

0:32:440:32:47

'The loaves move through continuously.

0:32:470:32:49

'They have to, to avoid holding up the rest of the production line behind them.

0:32:490:32:53

'It also means they avoid any hot spots,

0:32:550:32:57

'which could give an uneven bake.'

0:32:570:32:58

I can't believe the bread still doesn't get to sit still.

0:33:000:33:03

Never sits still. We never stop.

0:33:030:33:05

'From the moment the ingredients were combined in the mixer,

0:33:060:33:10

'the yeast has been feeding frantically

0:33:100:33:13

'and creating those all-important gas bubbles.

0:33:130:33:15

'But now, its time is up.'

0:33:150:33:18

The actual heat of the oven then kills the yeast,

0:33:180:33:21

and the yeast stops working.

0:33:210:33:22

And the heat of the metal round the outside

0:33:220:33:25

is actually forming the crust, it's scalding it.

0:33:250:33:28

Yeah. It creates a sort of caramelised surface, and you get the crust.

0:33:280:33:32

'After 20 minutes in the oven,

0:33:320:33:33

'the lid comes off, and my perfect loaf is revealed.'

0:33:330:33:36

'But before it can be sliced and bagged, it has to take a ride

0:33:470:33:52

'through one of the most bizarre rooms I've ever seen.'

0:33:520:33:56

MUSIC: Fanfare For The Common Man by Aaron Copland

0:33:560:33:59

This place just gets weirder and weirder.

0:34:080:34:12

I'm guessing by the temperature this is some kind of fridge.

0:34:120:34:15

Yeah, this is our cooler.

0:34:150:34:17

And this is the one bit of the process we can't speed up.

0:34:170:34:20

Why do we need to cool it down?

0:34:200:34:22

We need to get the bread below 30 degrees

0:34:220:34:25

so that we can slice it effectively,

0:34:250:34:28

and put it in the bag without creating condensation.

0:34:280:34:32

Because if we had condensation, we might encourage mould growth.

0:34:320:34:36

Are they going up in a spiral?

0:34:360:34:38

So on this side we've got the loaves going up,

0:34:380:34:41

they go across, and they come down this spiral.

0:34:410:34:43

How many loaves of bread in here, mate?

0:34:430:34:45

Well, over the two hours, just over 16,000 at its maximum.

0:34:450:34:49

It's really difficult for me to imagine

0:34:500:34:53

Mrs Jones from Kincaid Road, Peckham

0:34:530:34:56

unwrapping that loaf of bread tomorrow.

0:34:560:34:58

I've been in the food business for a long, long time.

0:34:590:35:02

And this may be the most extraordinary sight

0:35:020:35:05

I've ever witnessed.

0:35:050:35:08

'I'm starting to appreciate just how much work goes into every loaf

0:35:080:35:12

'they make here.

0:35:120:35:14

'But a lot of that work is going to go to waste.

0:35:140:35:17

'Cherry's knocking on doors in Birmingham, the food waste capital

0:35:170:35:21

'of England, to find out why so much of our bread ends up in the bin.'

0:35:210:35:25

Every year in the UK, we throw away over seven million tonnes

0:35:270:35:32

of food, including an astonishing amount of bread and bakery products.

0:35:320:35:37

24 million slices of bread are thrown away every day.

0:35:410:35:46

It seems that we're so used to buying bread whenever and wherever

0:35:510:35:54

we want, that we're quick to throw it away in favour of the freshest loaf.

0:35:540:36:00

And that means for every three loaves of bread you buy,

0:36:040:36:07

you might as well chuck one straight in the bin.

0:36:070:36:10

'I'm meeting up with Emma Marsh from the Love Food Hate Waste campaign,

0:36:140:36:18

'to help me find out why we waste so much bread.'

0:36:180:36:23

The key thing is that actually we all like to have

0:36:230:36:26

bread in the house. We just don't want to run out of bread.

0:36:260:36:29

And it's really about habit.

0:36:290:36:31

'So, I've arranged to pop into some local houses

0:36:310:36:34

'to check out their bread habits.'

0:36:340:36:36

Gosh, you've got loads.

0:36:370:36:39

You've got brown sliced,

0:36:390:36:41

you've got wholemeal sliced,

0:36:410:36:44

you've got white rolls...

0:36:440:36:47

and then one really mouldy pitta bread.

0:36:470:36:51

Wow. This is a lot of bread.

0:36:510:36:54

There's some crusts, and there's one bit here that's stale.

0:36:550:37:00

There's one, two, three, four, five,

0:37:000:37:03

six, seven, eight loaves in here.

0:37:030:37:07

-How many people are in your house?

-Four.

-So that's two loaves each.

0:37:070:37:10

-Reckon you've got...

-Two loaves per person per day.

0:37:100:37:14

-These two like bread.

-Do you like bread? Yeah?

0:37:140:37:18

And what does your little sister like?

0:37:180:37:21

She likes small, small, small sandwiches.

0:37:210:37:24

-She likes tiny sandwiches?

-That tiny.

0:37:240:37:27

THEY LAUGH

0:37:270:37:28

With stale bread you just need to think about it very, very differently.

0:37:280:37:31

So toasting with it is great, especially if you like

0:37:310:37:34

really crispy toast, because it makes it absolutely perfect.

0:37:340:37:37

Or you can turn it into breadcrumbs, or you can actually get

0:37:370:37:40

the really hard bit, run it under the tap

0:37:400:37:42

and put it in the oven, so if you've got something else in there,

0:37:420:37:45

and it makes it completely palatable again. You absolutely can rescue it.

0:37:450:37:50

What you can't rescue is the pitta bread. That is absolutely a no-go now.

0:37:500:37:54

'Moulds are quick to grow on bread kept in a warm, moist place.

0:37:570:38:01

'Spreading through the whole loaf, some can be deadly.

0:38:010:38:05

'So, rather than risk it, mouldy bread should go straight in the bin.

0:38:050:38:09

'16% of all the bread we throw away is entire loaves.

0:38:130:38:17

'That's over £90 million worth a year, totally wasted.'

0:38:170:38:22

Please may we see your bread?

0:38:230:38:26

Right...

0:38:260:38:28

Does any go to waste?

0:38:280:38:30

-The crusts top and bottom I don't eat.

-Why not?

-I don't know,

0:38:300:38:33

I just don't eat the crusts. I think the birds'll eat them.

0:38:330:38:36

A lot of us don't eat the crusts,

0:38:360:38:39

but actually the same amount of effort, time,

0:38:390:38:42

-energy, resources go into getting those crusts.

-Yeah.

0:38:420:38:44

So, actually, it will save money if we can make the most of those bread ends.

0:38:440:38:48

Especially for things like breadcrumbs.

0:38:480:38:50

Because you can just whizz them up and then use them

0:38:500:38:52

on things like macaroni cheese... Anything like that. Don't always have to let them go to waste.

0:38:520:38:57

'With the Abbott family, there are more surprises.'

0:38:570:39:01

Holy moly!

0:39:010:39:03

It's like a bread graveyard.

0:39:030:39:05

Three-quarters of a loaf of wholemeal.

0:39:050:39:09

Four still-edible pains au chocolat.

0:39:090:39:12

Oh - wraps, I love a wrap.

0:39:120:39:13

-You like variety in this house, don't you?

-Everyone likes different things.

0:39:130:39:17

Hiding at the back...more crumpets.

0:39:170:39:19

I think we are nearing the end of the collection.

0:39:190:39:23

17 varieties of bakery and bread goods. Wow.

0:39:230:39:29

I think for me it's about making it a bit more visible,

0:39:290:39:32

because actually that just stops it going and hiding right at the back.

0:39:320:39:36

# Da-da-da... #

0:39:400:39:41

-You've got your basic wholemeal sliced...

-Yeah.

0:39:430:39:46

-And some 50-50...

-Yeah. That's for my son, he's quite fussy.

0:39:460:39:51

And one fresh bagel.

0:39:510:39:53

-What I'd really like to ask is, do you ever waste any?

-Oh, we do.

0:39:530:39:57

Because quite often it's not used up before it's out of the sell-by date.

0:39:570:40:02

Has it gone stale, or is it mouldy or are you just going by the date?

0:40:020:40:06

Er, I'll tend to look at it and think, oh, no, that's a bit stale.

0:40:060:40:09

OK. So the key thing you could do there is actually freeze that bread.

0:40:090:40:14

You can take it out in the morning, make a sandwich,

0:40:140:40:16

and then you put it into your lunchbox and by the time you've

0:40:160:40:19

-got to work and you're ready for lunch, it's just defrosted.

-Oh, brilliant.

0:40:190:40:23

While we're here I just have to ask something,

0:40:230:40:25

cos I'm noticing that no-one keeps their bread in the fridge.

0:40:250:40:29

I keep my bread in the fridge, because the fridge keep things fresh.

0:40:290:40:33

-Don't keep it in the fridge!

-Why not?

0:40:340:40:37

You are one of the 9% in this country that keep their bread in the fridge.

0:40:370:40:41

It makes it go stale so much quicker.

0:40:410:40:43

'The cooler temperatures cause the starch in the bread to harden,

0:40:440:40:48

'making it stale six times faster than at room temperature.

0:40:480:40:52

'So it turns out that I waste bread unnecessarily, too.'

0:40:520:40:56

We very much do what my mum did. She had a bread bin, I have a bread bin.

0:40:560:41:00

-My mum kept bread in the fridge, I keep bread in the fridge.

-Absolutely.

0:41:000:41:05

It seems, when it comes to bread, we are creatures of habit.

0:41:080:41:11

But if we just change one thing, whether it be how much

0:41:110:41:14

we buy or reviving it with water, or giving it a home in a bread bin,

0:41:140:41:18

it IS possible to love our loaves, and enjoy every last crumb.

0:41:180:41:22

'Right now the loaf I'm making's got nothing to do

0:41:330:41:35

'but chill out for a couple of hours.

0:41:350:41:37

'So I'm going exploring, to see how

0:41:390:41:42

'they make one of the nation's other bakery favourites.

0:41:420:41:46

'Ooh, we love our muffins in the UK.

0:41:470:41:49

'We get through over 146 million of the things every year.'

0:41:490:41:55

That is maybe the best thing I've ever seen!

0:41:550:41:57

'And almost half of those are made in this one factory.

0:41:570:42:01

'Joanna Turner is in charge of making sure

0:42:040:42:06

'they're all up to scratch.'

0:42:060:42:08

That's lovely.

0:42:100:42:12

Everybody should have one of them at the end of their gardens!

0:42:120:42:14

A life-size one.

0:42:140:42:16

Why do they come down that... slide like that?

0:42:160:42:19

What it does, it slows the process of them coming down.

0:42:190:42:22

If they came down on one big chute, it'd be too fast.

0:42:220:42:26

'After they're baked, the muffins come out of the cooler upstairs

0:42:260:42:29

'and are dropped down to this packing line.

0:42:290:42:32

'As they drop, these spirals also divide the muffins into two rows,

0:42:330:42:38

'to give Joanna a better look at them as they go past.'

0:42:380:42:42

They all look exactly the same to me,

0:42:420:42:44

how would you know the difference between...

0:42:440:42:46

Right, let me have a look.

0:42:460:42:48

We've got that one, near perfect...

0:42:480:42:52

That one...

0:42:520:42:54

is small and dumpy. So it ain't really any good.

0:42:540:42:57

As someone who considers HIMSELF as small and dumpy,

0:42:570:42:59

I think that's a bit mean.

0:42:590:43:01

How many muffins go in through here?

0:43:010:43:03

Roughly 18,000 pieces an hour.

0:43:030:43:06

-18,000 an hour?

-Yeah.

0:43:060:43:08

And roughly about 1.3 million a week.

0:43:080:43:12

-We are eating a lot of eggs Benedict, aren't we?

-We are.

0:43:120:43:14

It's bouncing...

0:43:180:43:21

Yeah, it's like a pinball machine.

0:43:210:43:23

Why is it doing that?

0:43:230:43:25

It's evenly dispersing them so the same amount goes both sides.

0:43:250:43:29

If I was going to be a bakery product, I'd want to be a muffin!

0:43:290:43:33

It's like a day out at Epsom Derby(!)

0:43:330:43:36

And they're under starter's orders...

0:43:390:43:42

And they're off!

0:43:420:43:44

HE LAUGHS

0:43:440:43:46

That is just brilliant.

0:43:460:43:49

-Do you know the muffin man(?)

-I do.

0:43:490:43:52

# Oh, yes, we know the muffin man

0:43:520:43:55

# The muffin man, the muffin man

0:43:550:43:58

# Yes, we know the muffin man

0:43:580:44:01

# We know the little man from Drury Lane. #

0:44:010:44:04

'While Joanne's busy making muffins to feed the nation,

0:44:070:44:10

'I've come back to check on how my loaf's getting on.

0:44:100:44:13

'It's spent two hours lazily circling the cooling tower...

0:44:130:44:17

'..and now it's on the way to meet Lee Smith, the man whose job it is to bag 'em and tag 'em.

0:44:190:44:25

-I've been watching these loaves of bread since they were flour.

-Yeah.

0:44:250:44:29

-This is the final stage, right?

-Yeah.

0:44:290:44:32

What'll happen next is it'll travel through a slicing machine,

0:44:320:44:35

it'll be sliced into different slices, whether you want medium or whether you want thick.

0:44:350:44:39

Medium you have 20 slices,

0:44:390:44:41

on a thick you have 18.

0:44:410:44:44

-I like thick.

-You like thick?

0:44:440:44:45

You're on the right side, this is thick. You've got 18 slices on here.

0:44:450:44:49

'Thick sliced is the most popular type of bread everywhere in the UK.

0:44:500:44:54

'Except the northeast of England, where, for some reason,

0:44:540:44:56

'they prefer their slices a little thinner.'

0:44:560:44:59

Next up, the sliced loaf goes into an unbelievable invention.

0:45:000:45:04

Aah! Ha-ha!

0:45:070:45:10

The high-speed bagging machine -

0:45:100:45:12

literally, the best thing since sliced bread.

0:45:120:45:16

As the scoop's moving forward, it's blowing air into the bag.

0:45:160:45:19

The scoop will raise up, it'll open it up,

0:45:190:45:22

and it'll actually drag the bag onto the loaf of bread.

0:45:220:45:25

So, from what I understand about that, the bread is falling,

0:45:280:45:31

the loaf of bread sliced is falling from one conveyor to another?

0:45:310:45:35

-It is, yeah.

-And in that time,

0:45:350:45:37

an arm is blowing up a plastic bag and pulling it over it.

0:45:370:45:41

-That's right, yeah.

-Get out the way.

-Yeah, have a look.

0:45:410:45:44

Go and get a cup of tea, I'm going to watch this for a while.

0:45:470:45:50

All right. OK, now what? Is this the end of the journey?

0:45:570:46:00

No, no, it's got a bit further to go yet.

0:46:000:46:02

-It's got to be metal detected for contamination...

-Metal detected?!

0:46:020:46:06

-How can metal get in there?

-There's all kinds of machinery on the plant.

0:46:060:46:09

If you asked 100 people on the street

0:46:090:46:12

something that they would least expect to find in a bakery,

0:46:120:46:16

I reckon top answer would be metal detector!

0:46:160:46:20

-Can I test it?

-Yeah, course you can, carry on, yeah.

0:46:200:46:23

'To make sure the metal detector is working properly,

0:46:230:46:26

'they regularly feed through a fake loaf

0:46:260:46:28

'with tiny pieces of metal in it.'

0:46:280:46:30

Ah! Ha-ha!

0:46:310:46:33

'The plastic bags on the loaves do more than just protect them.

0:46:360:46:39

'They also tell you exactly what the ingredients are in your bread -

0:46:390:46:42

'something we now all take for granted.'

0:46:420:46:45

In days gone by, not only could we not be sure what was in it,

0:46:450:46:49

we couldn't even be sure it was safe to eat.

0:46:490:46:52

The Victorians were no strangers to food scandals.

0:46:540:46:57

With few food safety controls, buying your loaf from the baker

0:46:570:47:01

could get you rather more than you'd bargained for.

0:47:010:47:04

Back then, there could be almost anything in the bread,

0:47:070:47:10

including an awful lot of things

0:47:100:47:12

that you wouldn't want to be putting in your mouth.

0:47:120:47:15

Unlike today, three quarters of all food on sale

0:47:150:47:19

had been tampered within some way.

0:47:190:47:21

Bread was perhaps the most adulterated of all,

0:47:210:47:25

with suspect ingredients like ash, sand, chalk,

0:47:250:47:28

plaster of Paris, alum and sawdust used to bulk of the bread out.

0:47:280:47:33

Things that could lead to malnutrition

0:47:350:47:37

and, in some cases, chronic diarrhoea,

0:47:370:47:40

which could be fatal for children.

0:47:400:47:42

Thankfully, today we have professional food inspectors,

0:47:430:47:47

like Duncan Campbell, looking out for us.

0:47:470:47:49

We've got a whole load of adulterated loaves here.

0:47:490:47:52

What exactly is in them?

0:47:520:47:54

You do read a lot about the use of ground-up bones.

0:47:540:47:57

Chalk was another thing, and also alum

0:47:570:47:59

was quite a common adulterate in bread in Victorian times.

0:47:590:48:03

-And what exactly is alum?

-Alum is a salt.

0:48:030:48:06

It has got aluminium in it, so it's potassium aluminium sulphate.

0:48:060:48:10

As well as whitening the bread, it allows you to get more water in,

0:48:100:48:13

so for a given amount of flour you put in

0:48:130:48:15

you get a bigger weight of bread out.

0:48:150:48:17

So a baker down the street produces something that looks nicer

0:48:170:48:20

and is cheap, which means he gets all the business and everybody else

0:48:200:48:24

is in danger of losing their business unless they also cheat.

0:48:240:48:27

Yes, so they go and get their supply of alum or chalk

0:48:270:48:30

to make their loaves as white as the baker down the road.

0:48:300:48:32

These whitening additives could significantly reduce

0:48:350:48:38

the nutritional value of your loaf.

0:48:380:48:40

There were no professional inspectors to ensure food standards,

0:48:410:48:46

so Victorian women had to carry out their investigations at home.

0:48:460:48:50

Advice in women's magazines helped to transform housewives

0:48:500:48:55

into an army of amateur chemists.

0:48:550:48:57

So, there's a test here, which is to take an loaf which is a day

0:48:590:49:03

old and pierce it with a knife that's made very hot,

0:49:030:49:07

and it's saying if there's alum present,

0:49:070:49:09

little particles of it will stick to the blade,

0:49:090:49:12

and it will also indicate its presence by a peculiar smell.

0:49:120:49:16

-OK, ready?

-Yeah.

0:49:160:49:17

Oh, well plunged.

0:49:190:49:21

-Anything adhering?

-Well, it's certainly stuck to it.

0:49:210:49:25

Any peculiar smell?

0:49:250:49:27

I think so.

0:49:280:49:30

It is bready, but there's something else there, as well.

0:49:300:49:33

There's an under note of something slightly acrid, I think, yes.

0:49:330:49:36

In her quest to outwit the food cheats, the Victorian homemaker

0:49:360:49:40

was advised to keep some rather dangerous products

0:49:400:49:43

in the kitchen cupboard.

0:49:430:49:45

I have noticed that we've got a great big bottle.

0:49:460:49:49

-A small bottle of hydrochloric acid.

-Hydrochloric acid.

0:49:490:49:52

Chemicals you simply wouldn't be able to buy in the high street today.

0:49:520:49:55

Hydrochloric acid could cause severe burns, or even blindness.

0:49:580:50:02

Here we are, going to all this bother, and yet Victorian housewives

0:50:030:50:07

were sort of recommended to try out these tests at home.

0:50:070:50:11

Just to do it in the kitchen alongside the chopping board.

0:50:110:50:14

Would you like some glasses to go over your glasses?

0:50:140:50:17

Oh, yes, I think I need to be double glazed for this.

0:50:170:50:19

'In this test, if your flour froths like mad when you add acid,

0:50:190:50:24

'it must contain chalk.'

0:50:240:50:26

In goes the hydrochloric acid.

0:50:270:50:29

Oh, my goodness, look at that fizz up.

0:50:290:50:32

-Flour with chalk.

-That ain't flour.

0:50:340:50:36

You'd spot that fairly easy, wouldn't you?

0:50:360:50:39

If you happened to have hydrochloric acid sitting on your kitchen shelf.

0:50:390:50:43

Yes.

0:50:430:50:44

With Victorian ladies having to be this vigilant in the kitchen,

0:50:440:50:48

something had to change.

0:50:480:50:50

The catalyst was scientist Arthur Hill Hassal,

0:50:500:50:54

who set out to prove that chicory was contaminating his coffee

0:50:540:50:58

and went on to test 2,000 other foods.

0:50:580:51:02

He was one of the first people to apply the compound microscope

0:51:040:51:07

to food adulteration, publishing his findings in The Lancet

0:51:070:51:12

and that, together with the escalating scandals

0:51:120:51:15

around food adulteration at the time, led to the first Act

0:51:150:51:19

to prevent adulteration of food and drink - the 1860 Act.

0:51:190:51:22

As a result of this Act and many other laws

0:51:230:51:26

and codes of practice that followed it,

0:51:260:51:28

food safety became a matter of public regulation -

0:51:280:51:32

a benefit that we all still rely on today.

0:51:320:51:36

Human nature hasn't changed in thousands of years,

0:51:360:51:39

so today we're using mass spectrometry,

0:51:390:51:41

we're using techniques involving DNA to fight food fraud

0:51:410:51:44

in just the same way as the Victorian era.

0:51:440:51:46

And with modern-day mass production of food,

0:51:470:51:50

it has become even more critical to ensure that

0:51:500:51:53

what's written on the bag is what's inside it.

0:51:530:51:56

The final stage for everything made here at the bakery

0:52:060:52:09

is the 62,000 square foot despatch hall -

0:52:090:52:12

an area almost the size

0:52:120:52:14

of West Bromwich Albion's home pitch across the road.

0:52:140:52:18

Exactly 3½ hours after the flour first left the silo,

0:52:220:52:27

my loaf is ready to hit the road.

0:52:270:52:29

And it's despatch manager Matt Stevens' job

0:52:310:52:34

to get that done as quickly as possible.

0:52:340:52:37

I baked a loaf today. I've been hard at it in the bakery.

0:52:370:52:39

When are the customers going to be able to actually get their hands on it?

0:52:390:52:42

Tomorrow morning, no matter where in the country you are.

0:52:420:52:45

-Is that right?

-That's right.

-That's not bad, mate.

0:52:450:52:47

Our busiest time of day for vehicle movement

0:52:490:52:51

is about three o'clock in the morning.

0:52:510:52:52

-So it can get to the stores by nine?

-Correct.

-Is that right?

-Yes.

0:52:520:52:55

I know this cos I used to be a greengrocer delivering to restaurants.

0:52:550:52:58

We would start at about one, two o'clock in the morning

0:52:580:53:01

so we could get deliveries to their door at nine - exactly the same for you.

0:53:010:53:04

That's right, every store likes to have their bread as early as possible.

0:53:040:53:08

So, does that mean this space might fill up and then empty again?

0:53:080:53:11

It does. We started picking this morning,

0:53:110:53:13

and we pick the customer orders until about two o'clock tonight.

0:53:130:53:16

By five o'clock in the morning, all those orders will have disappeared

0:53:160:53:19

and the floor will be virtually empty.

0:53:190:53:21

So, while the rest of the nation sleeps,

0:53:210:53:24

this place is a massive hive of activity?

0:53:240:53:26

Absolutely. It's at its busiest at night-time.

0:53:260:53:28

You guys are vampires. Some of you must never see daylight.

0:53:300:53:33

The despatch hall is responsible for delivering every product

0:53:340:53:38

made at the West Brom bakery,

0:53:380:53:39

but they also handle products from Allied's nine other bakeries,

0:53:390:53:43

which means this place never, ever stops.

0:53:430:53:47

How many loaves like mine are going through your despatch everyday?

0:53:480:53:52

On our busiest day it could be up to a million loaves.

0:53:520:53:55

That includes bread, muffins, rolls...

0:53:550:53:59

-Which one causes you the most headaches?

-Probably rolls.

0:53:590:54:02

In the winter, demand can be about three million a week,

0:54:020:54:05

but in the summer, if the sun comes out on a Thursday afternoon,

0:54:050:54:08

you know that forecast could go up to five million,

0:54:080:54:10

especially as it gets towards the weekend.

0:54:100:54:12

You know full well that people are watching the forecast,

0:54:120:54:15

barbecues on the go, and we're going to be in for a torrid time for the next 48 hours.

0:54:150:54:18

So the rest of the nation loves its picnics,

0:54:180:54:21

loves its barbecues, apart from you,

0:54:210:54:22

-you hate them.

-Exactly, we love the rain.

0:54:220:54:25

HE LAUGHS

0:54:250:54:26

Supermarkets only place their orders the day before,

0:54:280:54:31

so the process of despatching a million items a day

0:54:310:54:34

is an incredible feat.

0:54:340:54:35

It takes some heavy lifting, some careful planning

0:54:370:54:41

and, it turns out, a fair amount of hard graft.

0:54:410:54:44

We've got about 30,000 baskets to pick by hand today

0:54:450:54:49

before two o'clock in the morning. You ready?

0:54:490:54:51

Hang on, hang on, hang on, hang on,

0:54:510:54:53

so I understand and don't mess it up -

0:54:530:54:55

these brown baskets here, we have to fulfil 30,000 of them?

0:54:550:54:59

-Correct, yes.

-We have to lift them all by hand?

0:54:590:55:03

The vast majority will be picked individually, yes.

0:55:030:55:05

Like most large bakeries, the despatch hall uses

0:55:060:55:09

a bit of hi-tech kit to help keep the humans in check.

0:55:090:55:13

ELECTRONIC VOICE

0:55:130:55:15

The pick by voice system is a simple voice-activated computer

0:55:170:55:21

which collates all the supermarkets' orders

0:55:210:55:24

and tells the packers exactly what needs to go where.

0:55:240:55:28

Well, when I say simple...

0:55:280:55:31

-ELECTRONIC VOICE:

-Take three two of six.

0:55:310:55:33

Take three two of six? What does that mean?!

0:55:330:55:36

That means take 32 of six units. How's your maths?

0:55:360:55:41

Er, not great.

0:55:410:55:43

Right, so I need 32 lots of sixes. How many's 32 sixes?

0:55:430:55:46

-192.

-How do you know that?

-I just worked it out.

0:55:460:55:49

-192, and how many have I got in each tray?

-24.

0:55:490:55:53

-Do you enjoy a muffin?

-I love a muffin, yeah.

-Good to know.

0:55:530:55:57

Whoa, five, six...

0:56:000:56:02

Yeah! Right, I've completed that one.

0:56:020:56:05

So drop that in the bottom of the first stack,

0:56:050:56:07

-so we're starting a new stack.

-Oh, my gun's fallen off!

0:56:070:56:10

Right, that's my first supermarket done. Brilliant.

0:56:100:56:14

Good, that's the first one. Got thousands to do, let's get going.

0:56:140:56:18

-Next, go to stack two.

-Right, that's what I want.

0:56:180:56:21

-Scan product.

-So I scan that.

0:56:210:56:23

Take two of five muffins.

0:56:230:56:25

Two of five - that's 10, that's 10.

0:56:250:56:28

Next, take 375-35.

0:56:280:56:29

My maths is terrible. Er, 200.

0:56:290:56:32

-Go to store 375.

-Yes!

0:56:320:56:34

-Next...

-Go to bay...

-..35.

0:56:340:56:37

-Locate muffins.

-Five of these - that's ten. That's easy.

0:56:370:56:40

This despatch hall is working 24 hours a day.

0:56:420:56:46

But it's not until the wee hours when we're tucked up in bed

0:56:460:56:50

that things really get manic.

0:56:500:56:53

Every night, bakeries like this all over the UK

0:56:530:56:56

are frantically loading bread that's just hours old,

0:56:560:57:00

ready for us to buy the next morning.

0:57:000:57:02

Over 60 trucks will leave this one bakery tonight.

0:57:040:57:08

And the loaf I made could end up as far away as Ireland,

0:57:100:57:13

or it might just end up at the supermarket round the corner.

0:57:130:57:17

It's impossible to comprehend baking bread on this scale

0:57:220:57:27

until you see every single loaf of bread come whizzing past you.

0:57:270:57:32

I stupidly believed it was going to be a simple process. It's not.

0:57:320:57:37

It's a highly complicated process, because it's such a fast process.

0:57:370:57:41

It has to be if they are going to supply

0:57:420:57:45

the whole nation with thousands upon thousands

0:57:450:57:48

of identical loaves of bread.

0:57:480:57:50

'Next time, I'll be taking you inside

0:57:590:58:01

'one of the world's largest chocolate factories...'

0:58:010:58:04

Whoa!

0:58:040:58:06

'..to find out how they produce

0:58:060:58:08

'over 7 million bars of chocolate in just 24 hours.'

0:58:080:58:11

Oh, my word.

0:58:110:58:13

'I'll meet the people who work on the production line...'

0:58:130:58:16

That is just chocolate heaven!

0:58:160:58:18

'..and Cherry gets hands-on

0:58:180:58:19

'to reveal just how our favourite chocolates are made.'

0:58:190:58:22

You can't get a fresher Easter egg than that.

0:58:220:58:25

We've only got another 8,999,999 to go, then.

0:58:250:58:29

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