Tea Bags Inside the Factory


Tea Bags

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-It's our national drink.

-In the next 24 hours,

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we'll consume an astonishing 165 million cups of tea.

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Which means most of us get through three a day.

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Tonight, we'll trace the journey your tea goes on, over 4,000 miles,

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from plantation...

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..to tea bag.

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300 people work in this factory.

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It runs 24 hours a day, five days a week,

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to keep up with our insatiable demand.

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'I'm Gregg Wallace.'

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I feel a bit nervous.

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That's a tonne of tea above my head.

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'And, in just one day,

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'I'll be making enough of these little fellas...'

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That's like making ravioli.

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'..for nearly everyone in Scotland and Northern Ireland

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'to enjoy a cuppa.'

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'I'm Cherry Healey...'

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Wowsers! Woohoo.

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..and I'm discovering that half the tea we drink

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comes from someone you would never expect.

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That would make a tea bag.

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'I'll also master the art...

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Surely the tea will be ruined?

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'..of making the very best tea bag brew.'

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It is, without doubt, the perfect cup of tea.

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And historian Ruth Goodman will reveal

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how tea kept our troops going in wartime.

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-Does the trick, doesn't it?

-It does.

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-That's a good cup of tea.

-It's a good cup of Rosie Lee.

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Over the next 24 hours,

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40 million tea bags will fly out of this factory.

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And we'll show you just what it takes to produce them.

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Welcome to Inside The Factory.

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This is the huge Typhoo tea factory on the Wirral, near Liverpool.

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As well as their own brands, they make tea bags for supermarkets.

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Altogether, they're responsible for about a quarter of all the tea

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we drink in the UK.

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Today, we are concentrating on the nation's favourite

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and, more importantly, my favourite -

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good old-fashioned builder's.

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This 28,500-square-metre factory has been creating our classic cuppa

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for 39 years.

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Here, I'll be transforming 20 tonnes of tea leaves

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into almost seven million tea bags.

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Up to five lorries arrive here every morning,

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packed to the brim with tea leaves from around the world.

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Today, coming into the unloading bay is a delivery for me.

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Meeting it is blending manager Dave Langton.

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Dave. I'm Gregg.

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-Nice to meet you, Gregg.

-Why have you got these great big things?

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Well, as you see, Gregg, on the container itself,

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it's actually got a seal on it which we always check

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before the vehicle's arriving

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to make sure the container hasn't been interfered with.

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-Come on, then, let's have it off.

-OK. Do you want to do that?

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Really?

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-Where do you do it?

-At the bottom.

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Crikey, mate!

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GREGG GRUNTS

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-For crying out loud!

-There we go.

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The countdown from sacks of leaves to my tea bags begins.

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Is that dried already?

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-Dried tea leaves?

-That's dried tea leaves, yes.

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There's 20 pallets on that with roughly 24.5 tonne.

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24.5 tonnes of tea?

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-That's an astounding amount of tea.

-Mm-hm.

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Do you know what? I'm just thinking,

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cos I've been through quite a few factories.

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This is going to make for a pretty quick show because all we've got

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to do now is open this up now and stick it into bags, right?

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No. There's a lot more process involved than that, Gregg.

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It'll take an hour to get these 20 pallets of dried leaves

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off the lorry and into the factory.

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While these guys unload,

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Cherry's been to see where almost half the tea

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they use here comes from.

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You're probably expecting me to be in India or China

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because that's where tea is grown, right?

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Well, no, I'm in Kenya.

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I'm 30 miles south of the equator, where Kenya's warm, humid climate

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is perfect for growing tea all year round.

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It has more than 800 square miles of plantations,

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and is the world's biggest black tea exporter.

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The majority of its crop is grown by half-a-million small-scale farmers.

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-Hi, Mr Mwangi.

-Welcome.

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'Farm manager Simon Mwangi has got me on his picking team today.'

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You have a stick to maintain the plucking level.

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So anything above the stick I can pluck?

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Anything else cannot produce good tea.

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-So, only pick...?

-Two leaves and a bud.

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Two leaves and a bud. So that's the trick?

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Two leaves and a bud.

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Yeah, you pluck like that.

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-Is that right?

-Yeah, that's right.

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-That's the key to a good cuppa?

-Yes.

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I'll give it a go.

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'The tea bush is a variety of the camellia family of plants,

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'more commonly seen as a flowering shrub in our gardens.'

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Oh, my God, she's so fast. You're so fast!

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'The top two leaves are known as the tips.'

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God, how can you even see them?

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'They're the youngest, tenderest leaves, and give the best flavour.'

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How are you so fast?!

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'I'm not sure I've got the technique quite right.'

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-Is that too long?

-This can be...

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Taken down. So, they really just want the leaves?

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-Yeah.

-Once you've picked the tea, how long does it take to grow back?

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About two weeks.

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Two weeks? That's so fast.

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And do you like tea?

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-Very much.

-Do you?

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So, at the end of the day, do you have a nice cup of tea?

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-Yes.

-Oh, do you?

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That would make a tea bag.

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Isn't that beautiful?

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These 12g of fresh green leaves will shrink down

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to just under 3g of finished black tea.

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I feel like my pile is very puny compared to everyone else's!

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Look at Aaron's!

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But you have tried.

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Everyone loves a trier.

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-Yes.

-And I'm definitely trying.

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We're taking my leaves to the processing plant

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less than a mile away.

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It was built in 1965, and is now a cooperative,

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working with more than 6,500 smallholding farmers.

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Our fresh, delicate crop needs preserving quickly,

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to lock in its flavour, before it's shipped overseas.

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That... Wow!

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They move!

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'The process starts in the withering room.'

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Whoa!

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'Joseph Arethee is the factory manager.'

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Now what do we do?

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-We pour the tea...

-OK.

-..from the bag.

-OK.

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-Then we do the spreading. We spread it.

-Spreading?

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Why do you do it like that?

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So we want to spread and then air it.

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So to cool it?

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-To cool it.

-Right, OK.

-Yes.

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The leaves sit here for 12 hours

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to let around 30% of their moisture content evaporate into the air.

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Those destined for loose-leaf tea are rolled just enough

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to make them twist, which produces a lighter taste.

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The leaves for tea bags go through a cut, tear and curl process,

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which helps them infuse and brew more quickly.

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They're turned into a fine, wet mush.

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Next, this green paste must be aerated for 90 minutes.

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The oxygen reacts with the enzymes of the leaves,

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changing their colour.

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Yes.

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Yes.

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Not yet?

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Our damp tea needs one more crucial transformation.

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The mega-drier reduces the moisture level in the leaves to just 3%.

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Now it's dry, the tea is sieved and sorted by particle size,

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ready for packing.

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Just in that one pallet is 1,360kg of tea.

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Enough for almost half a million cups!

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It's taken around 18 hours to get my leaves from the field

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and onto this lorry.

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Now, it's heading off on a long and complex journey to the UK.

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First, it's driven for ten hours to the port of Mombasa.

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From there, a container ship carries it on a four-week voyage,

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calling at ports along the route,

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through the Suez Canal, across the Mediterranean,

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around the European coast, and into the Port of Liverpool.

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Once it hits dry land, it's just a 20-minute hop to the factory.

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Here, they buy leaves from seven countries around the world.

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And this morning's delivery from Kenya

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came from five different plantations.

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Righto, Dave, we've got it unloaded. Now what?

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We're going to take samples to ensure what's actually arrived

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on site is what we've actually paid for.

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-Right, OK.

-Would you like to take this sample for me?

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-What have I got to do?

-OK, if you'd like to cut a V into the bag itself.

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What, either side of the elephant?

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-Whoa! Whoa!

-And into your hand.

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There you go.

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Oh, I see, you cut the V because, as soon as you push the V back in,

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-it stops coming out.

-It stops coming out.

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That's something we've learned, that's something we've learned.

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Yeah. I can't believe that works!

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'Now my delivery needs testing to make sure it's up to standard.'

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-What is this?

-This is our trolley to transport our samples

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-through to the tasting department.

-Is that as hi-tech as it gets?

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-That is, I'm afraid.

-How long have you had this trolley?

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That's probably older than me, that trolley, Gregg.

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All right, listen, cheers, mate.

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Just around the corner

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is the factory's tasting and blending department.

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The four experts here taste every consignment of tea

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that arrives at the factory.

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Alan Hargreaves is head of buying and blending,

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and has been tasting tea for 30 years.

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-Alan.

-Gregg.

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I've got samples.

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-Excellent.

-Come on, then, get the kettle on.

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OK, we've got the kettle on there.

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So, first of all, we've got to weigh this up.

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So we're weighing roughly 2.8g of tea.

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-Which weighs the same as an old shilling.

-Yes.

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And, if you look at what we've got in there, it's an old shilling.

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You know, this is a multi-million-pound, world industry,

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I've used a little shopping trolley to bring it here,

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you've put an old-fashioned kettle on,

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and now you're weighing it out with a manual scale

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-with a shilling in it.

-It's a very traditional trade.

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This is brilliant.

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Just be careful cos it is a little bit hot.

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I want you to take a slurp.

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ALAN SLURPS

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Draw in air to the back of the palate,

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swill it around, and then spit it out.

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-Slurp it and spit it?

-Yes.

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My mum spent almost 20 years telling me not to.

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GREGG SLURPS

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-Good?

-Too good to spit out, mate, to be honest.

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ALAN CHUCKLES That is actually nice.

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If it's OK, can we just stick it in bags and send it out?

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No, no, no, we can't do that.

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This is just the first point of call of making the blend.

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So, what I have here...

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Hang on, hang on. Blend?

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So every blend basically is roughly 20 different tea estates.

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So the tea in my tea bag - that's a blend of different tea leaves?

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Correct.

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'The flavour of black tea varies from country to country,

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'even from field to field.'

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One thing you've got to remember, it's a vegetation crop,

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we have different climatic conditions,

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we have different processes.

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-In different weather and different soil?

-Yes.

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-It's like making wine.

-Yes.

-But you're blending different teas

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from all over the world every single time...

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-Yes.

-..to make the flavour that you need?

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-Yes.

-That's always the same?

-Yes.

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Wow.

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I had absolutely no idea.

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Alan's team created the master blend in 1978,

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but the exact recipe changes every day,

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depending on the available mix of leaves.

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It's the only way to make sure the bags made this week

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taste exactly like the ones from last week.

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Today, the Kenyan leaves I brought in

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are the crucial final ingredient.

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-Perfect.

-So you're happy with this now.

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All right, so what do we do now?

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Yes. So I've got the recipe here, which is top secret.

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This one is for 20 tonnes.

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I'll pass that to you.

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You can take that into the factory and we can start blending it.

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And this is secret, is it?

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Top secret.

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Am I allowed to look at it?

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You can have a peep.

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It doesn't mean a lot to me, to be honest.

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So this one here is from Kenya.

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It's this key element which was the final piece of the jigsaw.

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I learnt a lot there.

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-I found that fascinating. Thank you.

-You're welcome.

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All the work that Alan and his team do

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ensures that your tea tastes exactly the same every single day.

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But, as Ruth Goodman's been discovering,

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back in the Victorian era,

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you couldn't always trust what was in your brew.

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'In the early 19th century, if you wanted to buy tea...'

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Hello.

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'..you went to the grocer's and asked for it by weight.'

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But there was a problem -

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you had absolutely no idea whether what you were buying

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was, in fact, pure tea.

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Tea adulteration was rampant.

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Historian Jane Pettigrew has been investigating the treacheries

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of the early tea trade.

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Tea was so expensive in those days.

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The average price of a pound of tea in round about 1800

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was between 18 shillings and 20 shillings.

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RUTH GASPS

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That would be around £30 in today's money.

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The high cost meant it was tempting for fraudsters to fake it.

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Unscrupulous traders would actually make false tea

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by picking leaves from other bushes and trees,

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and they would take those leaves and they would be boiled up

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in ferrous sulphate and sheep's dung!

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The chemical ferrous sulphate, along with the sheep's dung, added colour.

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And then that would be mixed with real tea

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that had already been brewed.

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-Second-hand tea.

-Second-hand teas, yes.

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And then, coloured in Prussian blue to give them that blue-green tinge.

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So, people were drinking all sorts of things

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that they really shouldn't have been.

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I would not want to be drinking something

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-that's been steeped in sheep's dung.

-No!

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I mean, you just don't know, do you?

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And all these dangerous chemicals

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that would certainly not be allowed today.

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At least eight factories in London in the 1840s

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existed for the sole purpose of drying used tea leaves

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and reselling them to fraudulent dealers.

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But one man was to change all this,

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and allow us to trust our tea.

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He was honest John Horniman,

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a Quaker tea merchant whose business integrity

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helped make him a large fortune.

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He invented a tea packaging machine and, according to Fiona Kerlogue,

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curator of the Horniman Museum, that was the game-changer.

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John Horniman was the first person to sell tea in sealed packages

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of guaranteed weight and purity.

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Unlike most tea being produced at the time, Horniman's was pure,

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and he made the most of this unique selling point in his advertising.

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This is a poster from the 1850s.

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-Oh, right.

-And it says,

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"Tea with the import mark of your firm is as described,

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"perfectly pure and free from all artificial colouring, and is,

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"in every respect, wholesome and most desirable for general use."

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His strategy was so successful that, by 1891,

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he was said to have the largest tea company in the world.

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Horniman's successful package branding strategy

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quickly attracted a whole host of rivals.

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And, in 1918, one of the new brands, Lyons Tea, bought Horniman's.

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Eventually, the name disappeared from the UK,

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although it still remains a market leader in Spain!

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And I think it's rather a shame that honest John Horniman

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doesn't get a bit more credit for this whole phenomenon,

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for helping us enjoy a cuppa,

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safe in the knowledge that it really is nothing but pure tea.

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At the factory, I'm in the tea storage area,

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and ready for the next step on my epic tea bag journey.

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It's over three hours since my Kenyan shipment arrived.

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Head blender Alan has approved my leaves

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and given me my ingredient list, so I can start making my blend.

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So far, my recipe has only be made in a sample size.

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Now we're scaling it up to 20 tonnes of tea bags

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using 320 sacks of leaves.

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Each pallet holds a separate element of the blend.

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Keeping track of it all is operations manager Danny McGrail.

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Here he is. How are you, mate?

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-Are you all right, mate?

-You all right?

0:20:070:20:08

What is that?

0:20:080:20:10

That is Robbie the Robot.

0:20:100:20:12

And he's our robot who picks up all our tea here on site for us.

0:20:120:20:15

OK, so, we're going to start Robbie off.

0:20:170:20:19

It's the green button and the black button there.

0:20:190:20:22

We need to press and twist at the same time.

0:20:220:20:24

So press the green button with your thumb.

0:20:240:20:26

Twist the black button, hit the green one?

0:20:260:20:28

No, simultaneously.

0:20:280:20:29

Yeah! Ya-hey!

0:20:310:20:32

My tea blend recipe uses leaves grown in seven regions

0:20:570:21:01

across five different countries.

0:21:010:21:03

How can he see where the bags are?

0:21:060:21:08

There's a camera up on the top, so he's taken a photo of it,

0:21:080:21:10

a picture of it, every one, so he knows where they are.

0:21:100:21:13

But how does he know which pallets to take them from?

0:21:130:21:16

So we've pre-programmed it before we've started the machine off,

0:21:160:21:19

so Robbie knows now he's got to pick two bags

0:21:190:21:22

off each of the 16 pallets.

0:21:220:21:23

-We want nearly 20 tonnes of tea.

-Correct.

0:21:230:21:26

Why is he only taking two bags at a time?

0:21:260:21:29

Cos we blend it in two-tonne sections.

0:21:290:21:32

We couldn't fit all 20 in one blending drum, you see, Gregg.

0:21:320:21:36

-So we're going to get 20 tonnes...

-Yeah.

-..but in ten batches of two?

0:21:360:21:38

Ten batches of two tonne.

0:21:380:21:40

The sacks are tipped into something

0:21:470:21:49

that looks surprisingly like my tumble dryer.

0:21:490:21:52

So what we're trying to do in this part is actually empty the sack.

0:21:520:21:56

So it's being ripped open before it gets into there?

0:21:570:22:00

Yeah, there's a giant saw in front of it that cuts the sack of tea,

0:22:000:22:04

all the tea spills out through the giant tumbler,

0:22:040:22:06

and then the sack's going to work its way along,

0:22:060:22:09

get pushed out the side, and be compacted.

0:22:090:22:12

It's almost hypnotic.

0:22:120:22:13

And it's a lovely smell as well.

0:22:130:22:15

My fragrant tea leaves fall onto a conveyor belt

0:22:190:22:22

and are then sent back up a pipe

0:22:220:22:24

before dropping down into an oversized sieve.

0:22:240:22:28

This is just an enormous machine basically doing that.

0:22:280:22:31

Basically, yeah.

0:22:310:22:32

I love the fact that it comes down and doesn't get any further,

0:22:320:22:35

and then shrinks back up.

0:22:350:22:37

-Yeah.

-So all the tea is falling through the holes?

-Yeah.

0:22:370:22:39

Everything else...

0:22:390:22:40

Everything else will just vibrate all the way down to the bottom,

0:22:400:22:43

and that'll go out into our waste stream.

0:22:430:22:45

As well as, obviously, bits of bag,

0:22:450:22:47

anything else get stuck in there?

0:22:470:22:50

So there's actually little bits of metal that you can actually see

0:22:500:22:54

in there that have come through in the tea as well.

0:22:540:22:57

That was in the sack of tea?

0:22:570:22:59

Yes, that will come through.

0:22:590:23:01

All the way from Africa?

0:23:010:23:03

-Yeah.

-Not what you'd expect to find in your tea bag.

0:23:030:23:06

You'd be SCREWED. DANNY CHUCKLES

0:23:060:23:09

It will take two hours to sieve my 20 tonnes of leaves.

0:23:120:23:15

Next, a conveyor takes them into the blending area,

0:23:190:23:22

where my seven different teas will be mixed together.

0:23:220:23:25

Where does it come in?

0:23:280:23:29

It's coming in above our heads there, Gregg, on a belt.

0:23:290:23:31

The tea is then going to slide down and fall into our drums.

0:23:310:23:34

-Goes in both sides?

-Both sides.

0:23:340:23:36

The drum will rotate one way when it's filling, for four minutes.

0:23:360:23:39

It'll then blend it for four minutes.

0:23:390:23:41

'It's like a giant food mixer, and a gently efficient way

0:23:410:23:45

'to spread my different leaves evenly through the batch.'

0:23:450:23:49

Once it's finished blending it,

0:23:490:23:50

it's going to rotate the opposite way,

0:23:500:23:52

and that empties the system, and then that sends it upstairs for us.

0:23:520:23:57

I don't really understand how it's getting back upstairs.

0:23:570:24:00

So on these two side stanchions there, Gregg,

0:24:000:24:02

is what we call a bucket elevator,

0:24:020:24:04

and in there is hundreds of stainless steel scoops.

0:24:040:24:07

When the drum is emptying,

0:24:070:24:08

it dispenses into each one of these stainless steel buckets

0:24:080:24:12

and it starts to go up, gets itself to the top,

0:24:120:24:14

and when it is at its highest point,

0:24:140:24:16

it will drop vertical, drop the tea onto a belt.

0:24:160:24:19

Why does it go back up? That's a bad design.

0:24:190:24:21

-It is a bad design.

-Wouldn't it be easier to fall through the floor?

0:24:210:24:23

Our factory actually wasn't designed to make tea bags originally.

0:24:230:24:26

-It was actually a chocolate factory.

-Is that right?

-That's correct.

0:24:260:24:29

You were never meant to make tea in the first place?

0:24:290:24:31

We weren't meant to make tea bags, so we've had to adapt our factory,

0:24:310:24:34

and to design a system that actually does it the wrong way round -

0:24:340:24:37

we have to actually take ours upstairs, across,

0:24:370:24:40

-and then bring it back downstairs.

-Got you!

0:24:400:24:43

That's the first two tonnes of my classic blend mixed.

0:24:450:24:48

But back in Kenya, Cherry's finding out what gives tea its great taste

0:24:500:24:54

in the first place.

0:24:540:24:57

If you look at where tea comes from,

0:24:570:24:58

there's nothing to indicate that it would make a good brew.

0:24:580:25:01

Looks a bit like a privet hedge.

0:25:010:25:03

But if you scrutinise the chemistry of a tea leaf,

0:25:030:25:07

it's astonishingly complex.

0:25:070:25:10

Around 30% of every tea leaf is made of a group of chemicals

0:25:100:25:15

called polyphenols.

0:25:150:25:17

They contribute to the tea's flavour.

0:25:170:25:20

Polyphenols are produced by the plant as a defence against insects.

0:25:200:25:24

They really don't like the taste of them.

0:25:240:25:26

But we do.

0:25:260:25:28

And in the tea processing plant,

0:25:280:25:29

these polyphenols can be manipulated

0:25:290:25:32

to dramatically alter the appearance,

0:25:320:25:35

aroma and flavour of your drinks.

0:25:350:25:37

Factory manager Joseph Arethee fills me in.

0:25:380:25:41

So what are we making now?

0:25:420:25:44

We are making green tea.

0:25:440:25:46

Green tea. This looks exactly like all the other tea we've seen.

0:25:460:25:50

Why is this green tea?

0:25:500:25:52

It is exactly like the other tea we have seen.

0:25:520:25:54

It is the same tea leaves.

0:25:540:25:57

So I thought green tea, white tea and black tea

0:25:570:26:00

all came from different plants.

0:26:000:26:02

No, no. It is the same tea plant.

0:26:020:26:05

The only difference between all of those types of tea

0:26:050:26:09

is the way you process the leaf

0:26:090:26:11

after you get it from the mother plant.

0:26:110:26:13

For green tea, they steam the fresh leaves at 100 degrees.

0:26:160:26:20

This stops the enzymes reacting with the oxygen,

0:26:210:26:24

so the leaves stay green instead of turning brown

0:26:240:26:28

and keep more of those tasty polyphenols.

0:26:280:26:30

Is it tea time?

0:26:330:26:34

-It is tea time.

-Yes!

-Welcome, welcome, welcome.

0:26:340:26:37

Taster Peter Kamanga is showing me how the different treatment

0:26:370:26:40

affects the flavour. First, green tea.

0:26:400:26:43

-What does that taste remind you of?

-Green.

0:26:430:26:46

-It tastes green.

-We call that character grassy.

0:26:460:26:48

-Grassy.

-Grassy. It's very greenish.

0:26:480:26:50

Next, black tea.

0:26:510:26:53

The oxidisation which changes the colour of the leaves

0:26:530:26:56

also changes the make-up of the polyphenols,

0:26:560:26:59

creating a deeper, maltier flavour.

0:26:590:27:02

And Peter has their strongest grade for me to try.

0:27:040:27:07

That's a lovely cup.

0:27:080:27:09

-Is that lovely?

-It's so gutty.

0:27:090:27:12

-Gutty?

-It just bites your cheeks.

0:27:120:27:14

-OK, it's gutty and bitey.

-Yeah.

0:27:140:27:17

I'm going to have... I'm going to have slightly less.

0:27:170:27:19

It is quite sharp, yeah?

0:27:240:27:26

-Wow, that is bitey.

-It is very strong tea.

0:27:260:27:28

I mean, that would wake you up in the morning, wouldn't it?

0:27:280:27:31

Wowzer. Woohoo!

0:27:310:27:32

The third type I'm trying - white tea - isn't oxidised,

0:27:350:27:39

and is the least processed of all.

0:27:390:27:41

-Oh, that's amazing.

-We call it floral, floral character.

0:27:430:27:46

It's very floral, very delicate.

0:27:460:27:48

Here we have only picked the bud.

0:27:480:27:50

The bud. So white tea is just that little magic leaf.

0:27:500:27:55

It feels like velvet.

0:27:550:27:57

-Yes, it does.

-Yeah?

-Yes, yes.

0:27:570:27:59

The young shoots contain the highest number of polyphenols,

0:28:010:28:05

and make white tea the most expensive.

0:28:050:28:07

So even though I've been drinking

0:28:080:28:10

and loving all different types of tea

0:28:100:28:12

for over two decades,

0:28:120:28:14

I never realised that they all came from the same incredible leaf.

0:28:140:28:19

The first batch of my leaves has finished mixing,

0:28:280:28:32

and been scooped upstairs to the filling station...

0:28:320:28:35

..where, five and a quarter hours after my Kenyan tea arrived,

0:28:370:28:41

I can now pour my blend into each of these

0:28:410:28:43

massive one-tonne storage bags.

0:28:430:28:47

A tonne of tea is going to

0:28:470:28:48

-come shooting out of there in a minute, right?

-That's right.

0:28:480:28:50

And if you want to press that green button,

0:28:500:28:52

then the tea will start to dispense into the bag for us.

0:28:520:28:55

It takes just four minutes to load a bag,

0:28:590:29:02

and they fill two at a time.

0:29:020:29:04

That is the biggest tea bag I have ever seen.

0:29:050:29:09

-What now?

-We have to take a sample of it to your mate, Alan,

0:29:100:29:13

-in tea tasting.

-I like him.

0:29:130:29:15

A little bald bloke with glasses. Very attractive.

0:29:150:29:18

Alan has to make sure the blend I've made is exactly right.

0:29:200:29:24

Can I ask you - how many tea bags in this tonne of tea?

0:29:240:29:28

You're looking at around 330,000 tea bags.

0:29:280:29:31

Why don't we just add the milk and sugar now?

0:29:310:29:33

HE CHUCKLES That is a packet of tea.

0:29:330:29:37

I'm quite proud of that, you know? What do I do, take it down?

0:29:370:29:39

No, we go this way and we've got a little air chute,

0:29:390:29:41

we'll put it in there and we'll fire that down to him

0:29:410:29:44

-and it'll end up in our tea tasting lounge.

-Really?

-Yeah.

-Right.

0:29:440:29:47

What do I do?

0:29:470:29:48

So basically we need to put our sample into the container.

0:29:480:29:51

Oh, my word.

0:29:510:29:53

Lift.

0:29:540:29:55

Place that in there.

0:29:560:29:57

Seal back down.

0:29:580:29:59

Red button. Press that.

0:30:010:30:03

-And that will go shooting off to Alan?

-Alan.

0:30:030:30:05

PNEUMATIC TUBES WHOOSH

0:30:060:30:08

HE EXHALES

0:30:100:30:11

All this tea production is making me thirsty.

0:30:110:30:13

Now, you've heard people say, "I'm dying for a cup of tea."

0:30:130:30:17

Well, during World War II, people really did die for a cup of tea.

0:30:170:30:20

Ruth has been investigating.

0:30:200:30:22

When the Second World War was declared in 1939,

0:30:270:30:30

the Government was well aware of just how important tea would be

0:30:300:30:35

to the morale of the nation.

0:30:350:30:37

So they took control of all the factory stocks and supplies,

0:30:380:30:42

and, like the Crown Jewels,

0:30:420:30:43

they moved their tea treasure out of London to protect it from bombs.

0:30:430:30:47

So, when tea was rationed in 1940,

0:30:490:30:52

there was about enough tea for each person to have three cups a day,

0:30:520:30:57

so long as you followed the Ministry of Food advice

0:30:570:31:00

that it would be no more than,

0:31:000:31:02

"One spoonful per person and none for the pot."

0:31:020:31:05

But the military on active service got a more generous ration.

0:31:100:31:15

For them, the bigger problem was how to brew it up.

0:31:150:31:18

'I've come to Bovington Tank Museum...'

0:31:200:31:22

-Hello.

-Hello.

0:31:220:31:24

'..to meet curator, David Willey.'

0:31:240:31:26

This is a Second World War British Churchill tank.

0:31:260:31:28

-Do you want to have a look inside?

-Yeah, go on.

0:31:280:31:31

'David is showing me how difficult it was

0:31:310:31:33

'to make tea on the front line.'

0:31:330:31:34

That's small, isn't it?

0:31:360:31:38

Yeah, pretty compact.

0:31:380:31:40

How many people would be in there, then?

0:31:400:31:42

You've got a crew of five.

0:31:420:31:43

-Five?!

-Three just in this turret, two down in the front.

0:31:430:31:47

Oh, my goodness, you're packed in like sardines.

0:31:470:31:49

The last thing you want to do in a space like that

0:31:490:31:51

is to have a naked flame.

0:31:510:31:53

You've got ammunition, you've got petrol in there,

0:31:530:31:56

so you always had to come out to make cups of tea.

0:31:560:31:58

Making tea outside with limited resources required some invention.

0:32:010:32:05

This is what we call a Benghazi boiler,

0:32:070:32:10

and it's basically just a pan full of sand,

0:32:100:32:13

pour some petrol on, set it on fire,

0:32:130:32:15

and you can see we've got a good blaze going.

0:32:150:32:17

I can really see why you wouldn't be doing this inside a tank!

0:32:170:32:20

No. And the minute any vehicle stops anywhere,

0:32:200:32:23

somebody's starting that Benghazi boiler going,

0:32:230:32:26

so we can get a brew on the go.

0:32:260:32:28

And in the letters and the diaries, guys are actually saying,

0:32:280:32:31

you know, "Our morale went up and down

0:32:310:32:33

-"in proportion to the amount of tea we actually got."

-Really?

0:32:330:32:36

-You want to give it a go?

-I'll give it a go.

0:32:360:32:38

Oh, look at that. Lovely.

0:32:380:32:40

All them lovely tea leaves.

0:32:400:32:42

That's got a bit of a kick.

0:32:460:32:48

SHE LAUGHS

0:32:480:32:49

Hm.

0:32:490:32:51

The British thirst for a cuppa could be a risky manoeuvre.

0:32:510:32:54

On June 13th, 1944, an armoured squadron was destroyed

0:32:560:33:01

outside the French town of Villers-Bocage.

0:33:010:33:04

It's believed they'd stopped for a tea break.

0:33:040:33:06

Incidents like these were tragically common.

0:33:060:33:09

So the British came up with an invention

0:33:110:33:13

that meant soldiers could brew up in safety.

0:33:130:33:16

There's quite a sight coming towards you.

0:33:230:33:26

Oh, yeah.

0:33:260:33:28

Whoa.

0:33:310:33:32

That is a threatening thing you've got there, mate.

0:33:340:33:37

This is a Challenger 1 tank.

0:33:370:33:38

This saw service in the 1980s.

0:33:380:33:41

This tank and every tank that Britain made

0:33:410:33:44

after the Second World War had one of these in it.

0:33:440:33:47

It's something called a boiling vessel,

0:33:470:33:48

so nowadays the crews can actually have a hot drink safe and protected.

0:33:480:33:53

That's where you plug it in, this is your tap which turns round,

0:33:530:33:56

that's where your water comes out.

0:33:560:33:58

And in the top here, and that's where the boiling is...

0:33:580:34:00

Oh, right. Oh, I see. So that's your actual vessel.

0:34:000:34:03

-And that's where it's heated.

-No flames, all contained,

0:34:030:34:07

keep our chaps safe inside.

0:34:070:34:09

And it's an amazingly popular bit of kit.

0:34:090:34:12

Former tank commander Tony Stirling

0:34:120:34:14

knows all about the importance of tea in tanks.

0:34:140:34:18

-Tony!

-Hello, Ruth.

0:34:190:34:21

-Welcome aboard.

-SHE LAUGHS

0:34:210:34:23

Now, you've used this for real, haven't you?

0:34:230:34:25

Absolutely, yeah. Used it in the first Gulf War.

0:34:250:34:28

And is it still part of the British Army rations?

0:34:280:34:31

Absolutely. Here I've got a modern version

0:34:310:34:33

of the British Army ration pack.

0:34:330:34:36

And if we open up inside, you can see...

0:34:360:34:39

-Tea bags!

-There they are.

0:34:390:34:41

-I'll make a cup of tea, if that's OK.

-Yeah!

0:34:410:34:43

-OK.

-Go on.

-All we do is dispense the water through the tap.

0:34:430:34:47

-Does the trick, doesn't it?

-It does.

0:34:470:34:49

It must make a huge difference,

0:34:490:34:50

just having that whenever you've got a bit of waiting time.

0:34:500:34:54

Letters from home and hot food and tea, Ruth.

0:34:540:34:57

It's what keeps the guys going.

0:34:570:35:00

-That's a good cup of tea.

-It's a good cup of Rosie Lee.

0:35:000:35:02

The British military gets through

0:35:060:35:08

around 216 million cups of tea a year.

0:35:080:35:11

And thanks to the boiling vessel,

0:35:130:35:15

brewing up on the job is now a whole lot safer.

0:35:150:35:17

PNEUMATIC TUBES WHOOSH

0:35:210:35:23

'At the factory, my precious blended tea sample

0:35:300:35:33

'easily beats me to the tasting room.'

0:35:330:35:36

-I was trying to get here before the samples.

-No, I'm afraid not.

0:35:360:35:39

'Now it's up to head blender Alan to decide if my mixture

0:35:390:35:43

'from seven plantations matches their standard blend,

0:35:430:35:46

'and if it's good enough to turn into tea bags.'

0:35:460:35:50

So we've got the standard,

0:35:500:35:51

and then we've got the blend which you've just done now.

0:35:510:35:54

You need to make sure it's exactly the same.

0:35:540:35:57

Exactly the same. The proof will be in the pudding,

0:35:570:35:59

so we'll taste this,

0:35:590:36:00

and then let's see if you can notice any differences.

0:36:000:36:03

You're not going to start slurping and spitting

0:36:030:36:05

all over the place again, are you?

0:36:050:36:06

-That's exactly what we're going to do.

-Oh...

0:36:060:36:08

-That's the standard, right?

-It is, yes.

0:36:100:36:13

HE SLURPS

0:36:130:36:14

And then we've got the blend which you've just done now.

0:36:160:36:19

And the difference is...?

0:36:250:36:28

Mate, nobody...

0:36:280:36:30

Nobody would notice the difference.

0:36:300:36:32

-Well, there isn't a difference, is there?

-No, there isn't.

0:36:320:36:34

-We're posher in my house. Do you know why?

-Why?

0:36:340:36:36

We've got handles.

0:36:360:36:37

ALAN CHUCKLES

0:36:370:36:39

-Cheers, mate.

-Yeah, Cheers.

0:36:390:36:41

Pleasure.

0:36:410:36:43

-You drank it.

-Yeah, absolutely.

0:36:460:36:48

You drank it! You didn't spit it out.

0:36:480:36:51

-Mate, thank you very much.

-Yeah, you're welcome.

0:36:510:36:54

With Alan's gold slurp of approval,

0:36:560:36:59

5½ hours after my leaf delivery,

0:36:590:37:02

I can now turn my 20 tonnes of tea into tea bags.

0:37:020:37:07

In the blended tea storage area,

0:37:070:37:09

operations manager Danny is waiting to hear my results.

0:37:090:37:13

-All right.

-Hello, mate.

-We're in business.

-OK.

0:37:130:37:16

So what do we do with it now?

0:37:160:37:18

So basically what we need to do

0:37:180:37:20

is now we need to get it to our tea bag-making machines.

0:37:200:37:22

So what I need you to do, Gregg, is I want you to untie that.

0:37:220:37:25

The tea will then flow through the neck

0:37:250:37:27

-and start to flow through the system.

-I feel a bit nervous.

0:37:270:37:30

That's a tonne of tea above my head.

0:37:300:37:32

-Correct.

-There she goes.

0:37:320:37:34

Nice.

0:37:340:37:36

That's ridiculously comforting. DANNY LAUGHS

0:37:360:37:38

That'd send you off to sleep.

0:37:390:37:41

The leaves are being sucked by a powerful vacuum

0:37:410:37:44

through a complex system of pipes,

0:37:440:37:47

350 metres, to the room below.

0:37:470:37:50

-It's going to take an hour to unload?

-That's right.

0:37:510:37:54

We don't have to stand here and watch it, do we?

0:37:540:37:56

-No, we don't.

-All right.

-Come on.

-Do you fancy a cup of...?

0:37:560:37:59

A cup of Rosie?

0:37:590:38:00

I was going to say coffee, to be honest...

0:38:000:38:02

I have my builder's blend,

0:38:020:38:04

but of course there's another crucial element

0:38:040:38:06

I need for my tea bags -

0:38:060:38:08

paper!

0:38:080:38:10

Cherry's been to find out how it's made.

0:38:110:38:13

The quiet beauty of the Scottish Borders

0:38:150:38:17

might not be the first place you'd associate with tea bags.

0:38:170:38:22

But you'd be wrong,

0:38:220:38:23

because this factory, astonishingly,

0:38:230:38:26

produces one in ten of the world's tea bags.

0:38:260:38:32

There's been a paper mill here in Chirnside for 175 years.

0:38:320:38:38

But the first thing I can see are stacks of something

0:38:380:38:41

more like felt fabric.

0:38:410:38:43

-Hi, Stuart.

-Hiya.

0:38:430:38:44

-Lovely to meet you.

-Pleased to meet you. Pleasure.

0:38:440:38:46

Plant manager Stuart Nixon explains what this is.

0:38:460:38:49

The most important material is the abaca, or Manila hemp.

0:38:490:38:52

-This is what my tea bag is made of?

-It is indeed, yeah.

0:38:520:38:55

What looks like the inside of my mattress.

0:38:550:38:57

-A little bit like that, yeah.

-But this is in fact hemp.

0:38:570:38:59

-What is hemp?

-Hemp is a natural fibre,

0:38:590:39:02

and it's related to the banana plant.

0:39:020:39:05

It doesn't produce banana fruit.

0:39:050:39:07

This abaca hemp is imported from the Philippines,

0:39:090:39:12

where it's been grown for centuries to provide fibre for rope,

0:39:120:39:16

and, more recently, paper.

0:39:160:39:18

Why do you use this material? Why is it good for tea bags?

0:39:200:39:23

The key thing about this is that the fibre length is very, very long.

0:39:230:39:26

When we form it into a sheet of paper,

0:39:260:39:28

we can form a very lightweight sheet that's very strong,

0:39:280:39:31

but also very porous.

0:39:310:39:33

And if you think about the purpose of a tea bag,

0:39:330:39:35

you want to keep the tea inside the tea bag,

0:39:350:39:38

but you want to let the tea infuse into the cup.

0:39:380:39:40

And the abaca is the key material to allow that to happen.

0:39:400:39:43

I had no idea that a tea bag was so constructed.

0:39:430:39:47

It's an engineered product, yes.

0:39:470:39:49

'The abaca is loaded up onto a conveyor belt,

0:39:510:39:54

'that takes it along into a giant mixer...'

0:39:540:39:57

Whoa! Wow.

0:39:570:39:58

'..where it's broken down with water,

0:40:000:40:02

'which turns it into a sludge.'

0:40:020:40:04

It looks like a giant vat of porridge.

0:40:040:40:08

-It does, yes.

-It looks weirdly delicious.

0:40:080:40:11

Why are you blending it all together?

0:40:110:40:13

You can see that the fibres are all stuck together, matted together.

0:40:130:40:16

You want to make those fibres individual.

0:40:160:40:19

You're mixing it with water to separate it

0:40:190:40:21

so that they can be laid flat?

0:40:210:40:23

-Yes.

-It is an odd process,

0:40:230:40:25

because you have this flat sheet and you mash it up with water

0:40:250:40:29

so you can then make it into another flat sheet.

0:40:290:40:33

But much thinner.

0:40:330:40:34

The next ingredient is a specialist plastic.

0:40:370:40:41

This is the heat seal fibre that we use,

0:40:410:40:44

so that the tea bag producer can seal the tea bag together,

0:40:440:40:47

so that the tea stays inside the tea bag.

0:40:470:40:49

This is almost like cotton wool,

0:40:490:40:51

-but it's in fact a plastic.

-Plastic, yep.

0:40:510:40:53

How much of my tea bag is made up of this plastic substance?

0:40:530:40:57

About 25%, a quarter.

0:40:570:40:59

About a quarter.

0:40:590:41:00

This plastic is mixed in with the abaca hemp.

0:41:000:41:04

And there's one more element to a tea bag - wood pulp,

0:41:040:41:08

which forms an outer insulating layer,

0:41:080:41:11

to prevent the paper dissolving in your mug.

0:41:110:41:14

Wood pulp sheets are broken down by thousands of litres of water.

0:41:140:41:18

The whole process relies on water heavily,

0:41:190:41:22

and water is used as the medium,

0:41:220:41:24

the fluid that pumps the fibre around the plant.

0:41:240:41:27

'The wood pulp and the abaca plastic mix...'

0:41:270:41:30

There it goes.

0:41:300:41:32

'..are piped separately into the 40-metre-long

0:41:320:41:35

'giant papermaking machine.'

0:41:350:41:37

First, the abaca and plastic mix is poured onto a mesh conveyor belt.

0:41:450:41:50

The water drains off, leaving the fibres behind.

0:41:500:41:53

The wood pulp is poured on top and its excess water

0:41:550:41:58

drains through the bottom layer, sealing them together.

0:41:580:42:02

After drying at 100 degrees,

0:42:050:42:08

the two layers are stretched into a single sheet,

0:42:080:42:11

just a tenth of a millimetre thick.

0:42:110:42:14

The 2.2-metre-wide sheet of paper whizzes out of the machine

0:42:180:42:23

at up to 300 metres a minute.

0:42:230:42:26

Then it's wound onto a roll,

0:42:260:42:28

which is quite rightly called a jumbo.

0:42:280:42:31

Woohoo!

0:42:310:42:34

It's a gigantic loo roll!

0:42:340:42:37

-It's big.

-That is enormous.

0:42:370:42:40

So that's the finished paper, that is tea bag paper.

0:42:400:42:44

That is tea bag paper.

0:42:440:42:45

How many metres will that be when it's finished?

0:42:450:42:47

By the time it's finished it'll be about 60km, 60,000 metres.

0:42:470:42:52

And how many of those do you make a day?

0:42:520:42:55

Six or eight.

0:42:550:42:56

Surely we cannot drink that much tea?

0:42:580:43:00

Each finished one of these is about 15 million tea bags.

0:43:000:43:03

-It's a big piece of paper.

-It's a big roll of paper.

0:43:050:43:10

The three-tonne jumbo roll

0:43:100:43:12

is sliced into hundreds of more manageable sizes,

0:43:120:43:16

and then loaded up, ready for our tea factory.

0:43:160:43:19

Inside this lorry is enough paper for nearly 50 million tea bags.

0:43:190:43:25

That should keep Gregg busy for a while.

0:43:250:43:28

I need about 118km of paper for my bags.

0:43:370:43:41

And it's already arrived at one of the production lines.

0:43:430:43:46

My tea leaves were delivered six hours ago.

0:43:470:43:49

Now, at last, I'm about to turn them into tea bags.

0:43:490:43:52

Engineer Bob Jones is standing by.

0:43:530:43:57

Right, there's Cherry's paper.

0:43:570:43:58

-Yes.

-So my tea, my blend, is going down from there?

0:43:580:44:01

-Yes.

-How do we make that into a tea bag?

0:44:010:44:03

-Show me.

-Right, Cherry's reel comes around.

0:44:030:44:07

If you look down there, Gregg, that slitter knife then cuts it in half.

0:44:070:44:12

One half runs up and over the top,

0:44:120:44:14

the other half comes down the bottom.

0:44:140:44:16

As it comes through there, it gets a dose of tea on it.

0:44:160:44:20

What size or weight is going into each tea bag?

0:44:200:44:24

Each little dose of tea is about 3g.

0:44:240:44:27

One side of the paper has a wood pulp on,

0:44:270:44:30

and one side has a plastic laminate,

0:44:300:44:32

so that when we split it and turn one over,

0:44:320:44:35

we're sandwiching the tea between the two papers.

0:44:350:44:37

The two papers come together, are compressed with heat,

0:44:380:44:42

that heats the plastic laminate and seals them together.

0:44:420:44:46

If the heat is making it sticky and that's sticking it together,

0:44:460:44:50

why doesn't it come unstuck when I pour boiling water on it?

0:44:500:44:53

The plastic is heated at a greater temperature than your boiling water

0:44:530:44:56

when it sticks together.

0:44:560:44:58

'The plastic will only melt at 160 Celsius.'

0:44:590:45:03

This thing is going really fast.

0:45:040:45:07

Is there any way of slowing it down?

0:45:070:45:08

Yes, of course.

0:45:080:45:09

That's like making ravioli.

0:45:150:45:16

Yeah, little small pockets with something nice in the middle.

0:45:160:45:20

Should we get it going again?

0:45:200:45:21

If we don't restart the machine, the nation might run out of tea.

0:45:210:45:25

What a catastrophe.

0:45:250:45:26

This machine stamps out 1,500 tea bags a minute, 24 hours a day,

0:45:310:45:36

five days a week.

0:45:360:45:38

The excess paper is blown through this slinky and out to recycling...

0:45:400:45:44

..while my stacks of bags go into the foiling machine,

0:45:460:45:49

and come out in sachets of 40.

0:45:490:45:51

You've turned them into astronauts.

0:45:530:45:55

-There we go.

-Sealed in a space blanket. All right.

0:45:550:45:58

It's all well and good the guys here working hard to produce

0:46:010:46:04

the perfect tea bag, with the perfect blend of leaves inside,

0:46:040:46:07

but how do you brew the perfect cup of tea?

0:46:070:46:10

Cherry has been getting the scientific lowdown.

0:46:100:46:12

I've always been told that there is a proper way to make a cup of tea,

0:46:180:46:21

and it looks like this -

0:46:210:46:22

loose-leaf tea, a porcelain teapot,

0:46:220:46:25

a tea strainer and some patience.

0:46:250:46:28

But 96% of us make a brew using a tea bag.

0:46:280:46:33

So what are the golden rules when making a cuppa

0:46:330:46:37

using a mug and a bag?

0:46:370:46:39

An expert in the science of tea making,

0:46:440:46:46

Dr Stuart Farrimond has three top tips.

0:46:460:46:50

We're starting with the takeaway tea we're all familiar with,

0:46:510:46:54

brewed in a Styrofoam cup.

0:46:540:46:56

Cherry, good to see you.

0:46:580:46:59

Nice to see you, Doctor Stu.

0:46:590:47:01

First off, I want you to make a cup of tea with a tea bag,

0:47:010:47:04

-as you would do normally.

-OK.

0:47:040:47:06

Boil some water.

0:47:070:47:09

Tea bag in.

0:47:090:47:11

La, la, la, la.

0:47:130:47:15

That looks good to me.

0:47:150:47:17

Leaves a lot to be desired, Cherry.

0:47:170:47:19

How could you say that?!

0:47:190:47:21

What is wrong with this cup of tea?

0:47:210:47:24

You're using a Styrofoam cup,

0:47:240:47:26

which is a particularly bad way of making tea.

0:47:260:47:30

Styrofoam absorbs flavour molecules,

0:47:320:47:35

reducing the tastiness of the tea.

0:47:350:47:37

So Stu's first tip is choose what you drink from wisely.

0:47:380:47:43

There's a lot of psychology behind when we taste things.

0:47:440:47:47

So here we have a nice red mug.

0:47:470:47:49

I love that colour. That's actually the same colour as my mug at home.

0:47:490:47:53

The same drink out of a red mug

0:47:530:47:56

will taste sweeter than one out of a white mug.

0:47:560:47:58

So our brain is a huge factor in how we taste?

0:47:580:48:02

Huge.

0:48:020:48:03

Research shows that we associate certain colours with certain tastes.

0:48:050:48:09

Red suggest ripeness and sweetness.

0:48:090:48:12

What else don't you like about my cup of tea?

0:48:140:48:16

The type of water that you're using.

0:48:160:48:18

That is hard water.

0:48:180:48:20

What happens when you use hard water to make a cup of tea,

0:48:200:48:24

-you sometimes get that scum on the top.

-Like this.

0:48:240:48:27

You've got the scum. Lovely.

0:48:270:48:30

So what's happening is some of the flavour compounds are reacting

0:48:300:48:34

with the calcium, and then they form this scummy layer.

0:48:340:48:37

So you're actually losing flavour.

0:48:370:48:39

What you're seeing on the top there is actually some of flavour

0:48:390:48:41

that's being lost in that scum.

0:48:410:48:43

Tip two - if you have hard water, filter it before boiling.

0:48:440:48:49

This removes some of the calcium and magnesium residues,

0:48:490:48:53

and you'll get a tastier, clearer cup.

0:48:530:48:56

Now I've got my cup and water right,

0:48:560:48:59

Stu is ready with his most important top tea bag tip.

0:48:590:49:04

I would like you now to make yourself a cup of tea,

0:49:040:49:07

but we're going to leave it longer, five minutes.

0:49:070:49:09

Five minutes! That's a long time.

0:49:090:49:12

The amount of time we steep our tea bag for does make a difference.

0:49:120:49:16

Surely the tea will be ruined.

0:49:160:49:19

Try it and see what you think.

0:49:190:49:20

OK.

0:49:200:49:22

Tea bag in.

0:49:220:49:23

Here we go.

0:49:250:49:26

I mean, I would never have the patience to brew my tea this long.

0:49:310:49:35

It is a long time, but it's going to be too hot to drink anyway,

0:49:350:49:38

so you've got to leave it.

0:49:380:49:39

Just more of the flavour coming out,

0:49:420:49:43

and also more caffeine comes out, so the stronger the tea will be.

0:49:430:49:47

There's also more of the antioxidants coming out.

0:49:480:49:50

Tea is a great source of antioxidants,

0:49:500:49:52

and these are natural substances

0:49:520:49:54

that our body uses to help fight disease.

0:49:540:49:57

So it is important that you leave it to brew.

0:49:570:50:00

Three, two, one.

0:50:010:50:04

Quick, get it out.

0:50:040:50:05

-There you go.

-OK. Right.

0:50:070:50:09

Doctor Stu can show me the difference a five-minute brew makes

0:50:110:50:15

to levels of caffeine and antioxidants in tea.

0:50:150:50:19

A UV spectrometer measures the light the caffeine absorbs,

0:50:210:50:25

revealing its concentration.

0:50:250:50:28

So we've analysed that data

0:50:280:50:29

and we've found the amount of caffeine in the two cups of tea.

0:50:290:50:33

So, in your cuppa, just 30 seconds,

0:50:330:50:35

there was 35mg of caffeine in that cup.

0:50:350:50:38

Whereas in mine, we're coming up to 50mg of caffeine.

0:50:380:50:42

So if you're a bit more patient, you get more bang for your buck.

0:50:420:50:44

You do indeed.

0:50:440:50:46

And it's not only caffeine that increases with that longer brew -

0:50:460:50:50

antioxidant levels more than double.

0:50:500:50:53

Leaving it for extra period of time,

0:50:530:50:55

you're getting a lot more of the health benefits that are in the tea.

0:50:550:50:59

But does any of this actually make any difference to taste?

0:50:590:51:04

You tell me if you think it was worth it.

0:51:070:51:09

This actually has flavour and tastes...

0:51:170:51:22

..delicious. And that makes this taste like hot water.

0:51:230:51:29

So, the mug, the water, the colour, the flavour,

0:51:290:51:35

it is, without doubt...

0:51:350:51:38

..the perfect cup of tea.

0:51:390:51:40

My tea bags are heading to packaging, all 6.9 million of them.

0:51:510:51:57

But before they can be boxed up,

0:51:590:52:00

they go through a safety check with Karen Williams.

0:52:000:52:03

-Karen.

-Yes.

0:52:050:52:07

What happens at this bit?

0:52:070:52:09

Right. This is where we do our metal check

0:52:090:52:11

to make sure there's no metal in the tea. And we do this every hour.

0:52:110:52:15

How does it work?

0:52:150:52:16

This is our metal detector, and we put the three checks through.

0:52:160:52:20

They have metal inside each one.

0:52:200:52:23

The machine is always checking the tea bags?

0:52:230:52:25

-Yes.

-I get you.

0:52:250:52:26

-You just put it through to make sure the machine's still working.

-Yes.

0:52:260:52:30

Since you've been here,

0:52:300:52:31

have you ever found any bits of metal in the tea?

0:52:310:52:33

-Not really.

-How long have you been doing it?

0:52:330:52:36

-29 years.

-Well, if you've never seen any metal,

0:52:360:52:38

and you've been doing it for nearly 30 years, what's the point?

0:52:380:52:41

-It's safety.

-It's a waste of time.

0:52:410:52:42

-It's not a waste of time.

-I think they should make you redundant.

0:52:420:52:45

It's not a waste of time.

0:52:450:52:47

-Is it not?

-No, it's not.

0:52:470:52:48

-Right, OK.

-Would you like me to do a check?

0:52:480:52:50

-Yeah.

-Are we ready?

-Yeah.

0:52:500:52:53

All right, no metal of any sort in my tea bags.

0:52:580:53:02

None at all.

0:53:020:53:03

I'm really pleased, cos I have a reputation for quality.

0:53:030:53:07

-Thank you very much.

-Thank you.

0:53:070:53:09

Now I need to get 240 of my tea bags into every carton,

0:53:130:53:18

and each sachet contains 40.

0:53:180:53:21

Luckily, this machine is calculating it all so I don't have to.

0:53:220:53:26

And my engineer friend Bob is helping keep count.

0:53:270:53:30

If you look down there, Gregg, the sachets are firing in one at a time.

0:53:300:53:36

It puts two in the pocket, then releases the pocket.

0:53:360:53:39

-That little black container you call a pocket?

-Pocket, yep.

0:53:390:53:43

The machine has to do 240 tea bags in one box.

0:53:430:53:46

So there's two sachets in each pocket,

0:53:460:53:49

so we need three pockets to go past to make the count right.

0:53:490:53:53

Now what happens?

0:53:530:53:54

Follow it down the line.

0:53:540:53:56

The conveyor takes each six-pack of sachets

0:53:560:53:59

to meet their cartons.

0:53:590:54:01

So, those suckers, they're taking the box.

0:54:020:54:04

What I love is this -

0:54:040:54:06

this bit of machinery that basically opens the box up.

0:54:060:54:09

Opens and closes them.

0:54:090:54:10

I like that little fella, that's spinning around,

0:54:110:54:13

-and his job is to close the flaps.

-Yep.

0:54:130:54:15

That's his only job.

0:54:160:54:17

But he seems to be doing it with a great deal of enthusiasm.

0:54:170:54:20

The machine is filling 25 cartons a minute, that's 6,000 bags.

0:54:240:54:30

So, after just an hour,

0:54:320:54:34

all my 6.9 million tea bags are boxed up

0:54:340:54:37

and look ready for the shelf.

0:54:370:54:39

-We're almost there, aren't we?

-Almost at the end of the line.

0:54:410:54:44

Now we're going to see the cartons go into the outer.

0:54:440:54:47

These outers are thick enough to protect the cartons,

0:54:470:54:50

whether they're travelling by road, sea or air.

0:54:500:54:53

Right, there we go.

0:54:540:54:56

Pack of eight.

0:54:560:54:57

Folds them, glues them and sends them on their way.

0:54:570:55:01

Fabulous.

0:55:010:55:03

I feel a bit sad to say goodbye to my tea bags.

0:55:030:55:05

Now it's up to Robbie the Robot's little brother

0:55:090:55:12

to distribute my boxes neatly onto 52 pallets.

0:55:120:55:16

So it stacks this in the set pattern...

0:55:240:55:28

-Yep.

-..every time?

0:55:280:55:30

They look like they're alive, don't they? They really do.

0:55:300:55:33

Do they look like a dinosaur to you?

0:55:330:55:35

-Well...

-What does it look like to you?

0:55:350:55:37

Like a big giraffe with a very long neck.

0:55:370:55:39

GREGG LAUGHS

0:55:390:55:41

My tea blend and I have finally made it to dispatch.

0:55:420:55:46

6½ hours ago, I saw my black tea leaves arrive from Kenya.

0:55:480:55:52

Now, after being transformed into 20 tonnes of blended tea bags,

0:55:550:56:00

they're being loaded back onto lorries.

0:56:000:56:02

Helping send them off is operations manager Danny.

0:56:060:56:10

Ah!

0:56:100:56:12

Now, I've never seen one of them.

0:56:120:56:13

That appears to be a double-decker lorry.

0:56:130:56:18

Did you have that made?

0:56:180:56:19

Yeah, the company made it specifically for us.

0:56:190:56:21

I've never seen anything like that.

0:56:210:56:22

I suppose you could do that cos the tea is relatively light.

0:56:220:56:25

-That's correct, yeah.

-How many boxes on there?

0:56:250:56:28

So there's 2,800, Gregg.

0:56:280:56:29

How many tea bags is that, do you know?

0:56:290:56:31

Roughly, I'd say just over 5 million tea bags in there, Gregg.

0:56:310:56:34

Over 5 million.

0:56:340:56:35

-Do you hold them in storage here?

-No, we don't store anything on site.

0:56:360:56:39

So as soon as they're made, they're loaded up onto the truck?

0:56:390:56:42

Loaded up on the truck and they leave site.

0:56:420:56:44

All for the UK market?

0:56:440:56:46

Majority is the UK market, Gregg,

0:56:460:56:47

but we do to another 30 countries worldwide.

0:56:470:56:50

I think we'd best move and let the lads get this loaded.

0:56:500:56:53

30 countries around the world.

0:56:530:56:54

-We should go on a tour.

-Definitely.

0:56:540:56:57

Gregg and Danny's TT tour.

0:56:570:56:59

As well as landing on the shelves of shops all over Britain,

0:57:010:57:04

some of my 6.9 million tea bags will head off right around the world.

0:57:040:57:10

The keenest customers are in Canada, the US, Ireland and Japan.

0:57:120:57:17

There it is, my batch of tea bags.

0:57:210:57:23

You know, this is a big factory and it handles a lot of volume,

0:57:230:57:27

and that's impressive. But I've seen a fair few big factories now,

0:57:270:57:31

and what really impresses me, in fact, amazes me,

0:57:310:57:33

is I thought tea bags just had one type of tea in them, but they don't.

0:57:330:57:37

They bring in tea from all over the world and they have to make

0:57:370:57:40

a different recipe and blend them together

0:57:400:57:43

every time they make a batch of tea bags,

0:57:430:57:45

so that our cup of tea taste exactly the same time and time again.

0:57:450:57:50

Now, that is impressive!

0:57:500:57:52

'Next time, we head overseas to Italy...'

0:58:000:58:02

Tutti spaghetti! It's a waterfall!

0:58:020:58:05

'..and the largest pasta factory in the world...'

0:58:050:58:07

Six tonnes every hour?

0:58:070:58:09

100 worms coming down.

0:58:090:58:11

'..revealing the secrets to making 300,000 tonnes a day.'

0:58:110:58:15

Every single one of these wheels is one more pasta shape?

0:58:150:58:19

'And Cherry makes a super-sized batch of sauce to go with it.'

0:58:190:58:22

It's like a really odd video game.

0:58:220:58:26

That is fantastic and funny.

0:58:260:58:28

HE SLURPS

0:58:350:58:36

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