Blood is Thicker than Water Neighbourhood Watched

An estimated one in six people in Britain live in social housing.

Britain's housing officers are at the sharp end.

There is not enough social housing. There's not enough to meet the demand.

They deal with around ten million people day in, day out.

This is the good part.

Most are good tenants, but some risk everything with their anti-social behaviour.

-What are you's lot doing?

-We have a problem.

This week, they're tackling tenants who break the rules...

The dark one looked quite... vicious to me.

..trying to find homes for those most in need...

They can't release her from hospital because she's got nowhere to go,

and she needs a new property to move into.

..and stepping in when things get out of control.

If they get really desperate, taking them drugs,

they'll be in here.

In Hyde, Greater Manchester, enforcement officer Martin Bell

deals with the most serious issues affecting tenants.

Everything from violent neighbours to criminal activity.

Today, he's been called in by housing officer Jonathan Plumb

to deal with a number of complaints

from residents at this over-55s sheltered housing scheme.

We've got a complaint on anti-social behaviour from this address.

Visitors coming and going. Young males by the sound of it.

We've also had complaints of drug use as well, in the rear of this property.

The problems began five months ago when 89-year-old Nellie moved into

a one-bedroom bungalow on the estate.

Martin believes she's broken the rules of the scheme

by allowing her 39-year-old grandson to live with her.

They think he's at the root of the problems.

Is Darren still coming round, your grandson?

He comes round. I give him meals, you see, because

-he hasn't got a permanent address.

-Is he living here, Nellie?

No, he comes for meals because I have to give him a good meal.

I make sure he has to have something.

Darren has convictions for drug use and theft,

and he caused trouble for elderly residents at Nellie's last home.

We're getting complaints with regards to males coming to the property.

Last Wednesday night, between about 9pm and 11pm

outside the back door, there was a group of people.

-People?

-Yes.

-Oh, you must be joking. When were this?

-Last Wednesday night.

-I'm being set up. No way. No way.

There were no group of people at that time of the night.

Many of the complaints centre on Nellie's shed,

where neighbours suspect drug taking is going on.

One of the complaints is they're just congregating out here.

Has it got something to do with what's in here?

Shall we just have a look inside and see?

-It's not even locked.

-Wow, there's a lot of rubbish in there.

There's a box of needles there as well, Nellie.

You can just see them there, so listen,

I'll close it up for you, Nellie, but don't go in there again, OK?

-OK.

-All right.

Although Nellie is new to the sheltered bungalows,

she's been a tenant with the housing association for 16 years,

and they have had to deal with Darren on numerous occasions.

She's saying he's not been coming round, he's not been staying over.

His friends haven't been coming round the back, but yet, there's evidence there.

You look at her past, and you realise this has happened before.

She also won't have a bad word said against him either.

Nellie has brought up her grandson Darren since he was a week old.

Neighbour Bev lives on one side of Nellie, and on the other is Phil.

They've been scared by groups of men using the shed late at night,

and they no longer feel safe in their homes.

You said to me one night you were getting a lot of noise, didn't you?

I said to Bev, I can hear things at two and three and four o'clock in the morning in the back.

I said I've come out a few times and I've seen a few things, you know.

At first I thought it's the noise of first moving in, stuff to do,

but...carried on and carried on,

and all this noise in the middle of the night,

doors banging and noises... I don't even know what they were.

I mean, for a lady of 89, you wouldn't expect this sort of noise,

and it's not the old lady, obviously,

it's him coming in and out at all hours, you know.

But the other guy came knocking on the door one morning, didn't he?

You wasn't here, he came knocking, can you take this stuff to the scrap yard, and he was like this...

You could see it in his eyes, he was absolutely...

His pupils were so big, it was unbelievable.

You know what they'd been doing.

Housing officer Lee Barrett manages almost 1,000 households in Pendle, East Lancashire.

Today, he's on his way to visit a tenant whose neighbours believe

he may be keeping a banned dangerous breed of pit-bull terrier.

There has been some allegations that the dogs are dangerous dogs,

pit-bulls, maybe Staffordshire bull-terriers,

I'm not entirely sure, but we need to figure out what is the best course of action here.

Maz keeps his dogs in a make-shift kennel outside and his neighbours

have reported that they've been escaping from his garden.

-Hi, it's Lee from housing, Pendle.

-Are you all right?

-Yeah, you OK?

DOGS BARK Have you just got the two?

If Maz can't keep his pets under control,

he may need to choose between them and his home.

I'm just thinking the dark one looked quite vicious to me.

I can see why other people might be frightened of it.

Five-year-old Elise lives next door with her mum and dad, Eddie and Nicola.

The family are so afraid of the dogs they haven't used their back garden for more than a year.

I was doing the garden and then the dogs tried to bounce into next door,

basically bounce into here to try and get me.

Obviously, I'm a grown man with a hedge trimmer in my hands

and the dogs are still trying to get me,

so Nicola and I had concerns about Elise playing in the back garden.

We don't want to risk her going outside and playing,

we turn away for a second and then a dog runs through.

It wouldn't matter if it's a Staff cross pit or a Labrador,

if it was barking and growling and trying to get through the fence,

we still feel exactly the same.

We don't want to be the statistics, or the couple in't paper.

Pit-bulls are banned under the Dangerous Dogs Act

and because Lee is concerned these dogs may be illegal,

he's called in the local dog warden.

-What are they called?

-That's King and this is Niku.

Have you got any paperwork or anything with the dogs?

No, I didn't see that.

You need to make sure when you're buying a dog of what you're buying.

There you go, I wanted a dog, to play with, right,

and I ended up... I don't know what with.

With two big Staffie types.

My concern is that they're pit-bull types and pit-bull types are illegal.

They're a banned breed, you're not supposed to keep them in the UK.

-These?

-Yeah.

-Are you sure?

I'm not sure, it's not my decision to make that,

it's the gentleman that works for the police that decides that, OK?

As the warden suspects the dogs are illegal pit-bull types,

she refers them to the police.

If Maz's dogs are confirmed as pit-bull types,

they may be destroyed.

-Hi.

-Are you all right?

-I'm from the police station.

The dog warden's got concerns about your two dogs there,

and she's worried there might be a section one dangerous dog.

Obviously, if it turns out they're not a section one dangerous animal,

-you'll get them back, all right?

-OK.

What I don't want to you do is get upset with your neighbours,

because it's not their fault at all, you know.

-They were concerned because of the children more than anything else.

-I suppose, yeah.

Maz has agreed to hand over his dogs for identification.

But it could now be several weeks before he knows what will happen to them.

He's a bit scared, bless him.

At the sheltered scheme in Hyde,

the complaints about convicted drug user Darren have escalated.

Neighbour Phil believes he's witnessed drug dealing

right outside his back door, and he's scared of being broken into.

I've seen these people, how desperate they can get,

and if they get really desperate, I don't care who they are,

when they're taking them drugs, they'll be in here.

Phil moved into the sheltered scheme a year ago

because of his difficulty walking.

He's recently been going to extreme lengths to feel safe in his own home.

It may never happen, but I'm not going to push things.

That gets locked.

It's not going to do a lot, but if they're going to get in,

it's going to make a noise, and this goes behind it as well here. I just put this behind it.

I put that back up. If somebody tries it, it pushes off.

It's not going to stop them getting in, but I can hear a noise. It wakes me up.

It's upsetting. I've never lived like this and never want to live like this again.

Phil feels safer sleeping on the sofa so he can react quickly if someone tries the back door.

And I've got to leave my head that way

so that if anything does happen, I'm up.

This morning, Martin is back to see Nellie,

this time with a fellow enforcement officer, Pam Hollingsworth.

We've got concerns that people are coming to your property,

-younger people, they're obviously not coming to see you.

-That's the first one that's come there.

They're perhaps coming looking for your grandson.

Nellie, can I have a look in your shed again just like we discussed last time?

I've cleared some out.

Don't touch it, Nellie, you see this?

Nellie, you see this? You see that? That's a syringe.

Pam, there's still some syringes in this shed,

some drug paraphernalia.

Because of the growing evidence and number of complaints,

Pam and Martin will take some form of action against Nellie's grandson, Darren.

There are 4.5 million people on the waiting list for social housing,

but many of those will never secure a home.

Most housing associations work on a strict points-based system.

It's those with the most points and the greatest need who get the homes.

There is a myth round in social housing

that if you're a young single girl and you fall pregnant,

you will automatically be granted a property and that isn't the case.

We have many applicants from many different walks of life

that suffer from different circumstances.

Sometimes an unexpected change in circumstance can send people

who never expected to need social housing straight to the top of the list.

58-year-old Jane is in desperate need of somewhere to live.

Up until six months ago, she had her own private house

and a full-time job managing a nursing home.

But she lost both of them after a circulatory illness led to the amputation of her right leg.

Shall I introduce you to Elizabeth?

So this is my leg,

but my sort of first leg. Apparently, you graduate to different legs.

What I have to do, that's like a sock that I wear on my stump,

because the stump actually goes inside there.

I have no doubt there will be plenty of other Elizabeths along the way.

But at the moment it's a pretty crude thing,

but I will eventually have one that's covered in, you know,

flesh-coloured, which will look more like a leg.

Jane's old home could not be adapted for her disability.

Previously, my house was a two up, two down little terraced house with very steep stairs.

With the best will in the world,

there's no way I could have got up and down these stairs.

Jane's three grown-up children offered to have their mum move in,

but none of their homes were suitable for a wheelchair.

Jane's now been in hospital for six months

and she can't be discharged until an appropriate property is found.

I've had enough of hospitals now.

I want to get back to some form of normality.

You know, I've seen quite a few people go home

and I've not gone home yet, and so I'm ready for it to be my turn.

Social housing is now Jane's best chance of finding a home.

Shauna Hindersly is the lettings manager at her local housing association.

There are some properties, privately owned or rented privately,

that are just totally unsuitable for adaptation for whatever reason,

and what we can offer is an alternative to that.

We can look for specific properties that are suitable for adaptations,

or alternatively we already have some adapted properties that will suit people's needs.

In Hyde, there's been no sign of an end to the problems

at the sheltered bungalows, and Martin is on his way back there.

Obviously I have asked Nellie, does Darren live here, several times.

No, he doesn't, which is fine, so now I have to prove that he does.

Today, Martin is installing secret video cameras

overlooking Nellie's bungalow to gather evidence against Darren.

He's also using Phil's house to position a camera directly on the shed.

That's roughly what it's going to look like, give or take...

I'll move it out the way of this window frame.

It's actually shocked me, really. An 89-year-old lady really.

If it was mine, I don't think my grandson would be getting away with it, that's for sure.

-He wouldn't be doing it at all.

-Sometimes...

-I know. I know.

-I think love is blind sometimes.

Blood is thicker than water they say, don't they?

-Regardless of the consequences.

-Yeah.

Any activity at the rear of the property, criminal or not,

I'm interested in seeing what's going on there.

So that's it, really. We'll just have to see what comes over the weekend and what the camera picks up now.

Any footage captured could be used in court

if the Housing Association decided to take action against Darren

and apply for an injunction to exclude him from the bungalows.

If I didn't have the team or the resource to deal with anti-social behaviour,

I dread to think what would happen,

because if you can't deal with the problem, it doesn't go away.

And if you can't deal with the problem, it becomes bigger and bigger,

and then we're back to where we were possibly ten years ago or worse.

In East Lancashire, Maz is missing his dogs.

Dogs mean a lot to me. For some people they're just dogs.

To me they're everything.

If I have my dogs back, I'll do anything they say.

Block your garden off so it is a secure place so they can't escape.

I'll do that. If they have to be neutered, I'll do it.

It's been two weeks since the police confiscated his pets. Today Maz will learn their fate.

He's hoping they haven't been identified as banned pit-bull types.

You wouldn't believe it.

I can't explain how my heart is feeling right now.

It's just thinking, what is he going to say to me? So...

PHONE RINGS

-'Hello. You OK?'

-Hi. Yes, I'm OK.

'Your dogs have been assessed and the officer, despite his first impressions,

'has measured them and he's assessed them as Staffie types.'

-Right.

-'They're not pit-bulls.'

-Right, OK.

-'All right, so...'

-OK.

-'Are you all right?'

-I'm so happy. You wouldn't believe how happy I am, you know that?

'I can imagine.

'I will be with you shortly and bring your dogs back to you.'

OK! You know what, I'll be waiting for you.

If I can get flowers, I'll put them outside on the footpath. I'll do it, you know!

Can you believe that? Can you?

I can't, I can't.

Look at the happiness on me.

Here we go.

-I'm so happy, you know that?

-Your dog's here.

Stay there.

Easy. I'll take this one. OK. Hiya. HE GIGGLES

You're back.

Maz's dogs are legal, but the housing association

still won't allow him to keep them if they continue to intimidate his neighbours.

Next door, they are far from happy that the dogs are back.

You don't see collies or Labradors or Chihuahuas

in the paper for attacking kids. You see pit-bull terriers, Staff cross, Rottweilers.

They're very, very territorial. They're very, very protective.

If they get out, they see something, they latch on to it and don't let go and that's that.

I don't want that happening to my little girl.

I don't want to risk it.

No one's ever going to put their kids in danger like that.

We're looking in to moving now. We've been looking around, haven't we?

-Yeah.

-It's one of the options.

-We don't want to move away from our home.

-I want to stay here

-cos I like it here, but then it doesn't seem worth it, does it?

-No.

Oi! Get down.

So the neighbours can feel safe in their homes,

housing officer Lee has asked Maz to build a solid fence to prevent the dogs escaping.

DOG BARKS

-Are you still going to put the mesh?

-The mesh is going to go across.

It's going to be another going across. It's going to be a mesh.

-Then I'm going to block all that off at the back.

-Right, OK.

The thing that he's got there at the minute is just not acceptable whatsoever, not suitable.

It definitely needs to be a better job than the thing

that's in existence in the back garden at the moment.

Unless a secure fence is built, Maz won't be able to keep his dogs.

It's been two weeks since the surveillance cameras were installed at the sheltered bungalows.

Martin has come to check the footage from the camera at Phil's house.

I heard shuffling outside and I looked to see in the shed,

but I don't know what the camera's picked up cos I've not touched it.

OK. We'll look at the footage, and see what we think.

-Let's have a look.

-Keep your fingers crossed.

He definitely went in that shed, definitely.

I'll have a look.

There you are. There he is.

Is that his carrier bag?

I don't think it's his Tesco shopping, again.

What I'll do is take the machine away and burn this to disc

as evidence for use in court, Phil. All right. See you later.

Back at the office, Martin is viewing more evidence of Darren at the bungalows.

This time at night.

Darren returned to the property

at 23:02 and then leaves at 9 o'clock in the morning.

He's at least stayed the night.

He's going to struggle to deny that.

This is 1:10am.

We've got Darren leaving the property by the front door.

2:07am, we've got an unknown male on a bike approaching Nellie's property.

Clearly, knows where he's going.

Darren returning to the property now at 5:01am,

after leaving ridiculously early and having visitors in between that as well.

So...again, that's not really the normal behaviour

of a visitor at 5 o'clock in the morning.

You don't go and visit your grandmother at that time. No one does.

Now there's proof Darren is living at Nellie's

sheltered bungalow, Pam and Martin need to decide what action to take.

Ultimately, you know,

we evict people if we have to and it is always a last resort.

Obviously being ever mindful of her age and,

you know, frailty that goes with being 89, I guess.

We don't want to do that, that wouldn't serve anything.

It's one of those cases where you're trying to juggle everything and at the same time

take appropriate action. He's the main cause of the problem, so we want to deal with him.

With their video evidence, Pam and Martin now

have a stronger case if they decide to apply for an injunction to stop

Darren from going near the bungalows.

An injunction is a tool to try and encourage people

to moderate their behaviour.

It has the benefit or the power of a power of arrest

that can be attached.

It's quite severe, the potential penalties for breach,

but it's something that hopefully

you can work with your tenants with the injunction to protect other people in the area

to try and encourage that change in behaviour and make sure the problems that were occurring have now ceased.

In Glossop, Jane is keen to leave the hospital and get on with her life.

She's been ready to go for the past two months,

but she's still waiting for a new home to become available.

I intend walking into my new life.

Not wheeling in, walking in.

Start as I mean to go on.

Learning to walk again is going to take time, but Jane is

determined her disability won't prevent her returning to her old job.

-One, two...

-'It will be another, I don't know, month or so

'before I can go back to work.

'But I won't be able to do the 50 hours a week I used to do.'

I'll have to know my own limitations.

So it will all be new. I'm so used to having a car,

I'll have to work out, you know, whether I can afford a car

because I hate being dependant on other people all the time.

Jane's three grown-up children have been trying to come to terms

with what's happened to their mum, but it's been even harder for her elderly parents.

I'm very lucky both my parents are still alive, but they're in their mid-80s and they don't want to...

My mum, sometimes when she rings...

"Hello Jane. It's Mum here, just wondering where you are and what you've been up to today.

"Have you been anywhere?" No, Mum, just the usual, just my exercises and things.

"Oh. I just thought it was such a lovely day, your father and I thought you might have been out."

No, darling, I've not been out. "Oh, all right then."

You put the phone down and you think, "For Christ's sake!".

I'll get there in the end.

Shauna Hildersley from the local housing association may just have some good news for Jane.

A bungalow on a sheltered scheme has come up. Shauna has arranged to meet the warden,

Julie, to see if it's suitable.

They were looking to put a stair-lift in the privately-rented property that she was in,

but it wasn't practical to do that. So what's happened is that she's had to give that property up and she's

technically now what they call bed-blocking in Shire Hill in hospital.

They can't release her from hospital because she's

got nowhere to go and she needs a new property to move into. We're hoping to show her round today.

She'll come in and have a look and see if it's suitable for her.

She's bringing the occupational therapist from the hospital, so if there's any minor aids or

adaptations that need doing, they'll be assessed here and there to make sure this is adequate

-for Jane to move into.

-Properties like this are rare.

If it's not suitable, it could be a long time before another one becomes available.

-I'm going up with the good leg.

-Yep.

-And over.

-Fantastic.

-Right.

I want to make sure doors and things are wide enough for wheelchair access.

Once I've got in, I'll go in my wheelchair.

It's just that wheelchairs are a bit awkward to get up steps and things.

Well, there's no problem with the door widths, is there?

These properties don't very often come up really, to be honest.

It can be adapted and only minimally, really.

I think she'll be really happy. She'll be fine.

That's your cooker point here.

Although Jane has never lived in social housing, this house could be

her best chance of leaving the hospital.

-You will get your own choice.

-I was a bit nervous this morning.

I thought, "Oh, gosh, what happens if I get inside and it's just not what I want?"

People are here from the housing association and I'll get inside and say I'm sorry, but I don't like it.

But, no, I am pleasantly surprised, definitely.

It's nice and quiet. Everywhere looks nicely kept across the road and everything.

-I'm very pleased.

-Good. It looks ideal to me.

Yes.

Jane wants to take the bungalow, but before she can move in, it will need to be adapted.

She'll have to wait another month before it's ready.

Pam and Martin are back at Nellie's bungalow on the Hyde sheltered scheme. With so much video evidence

of Darren at the property, they want to have another look around before taking more serious action.

-OK, thank you.

-Why didn't you tell me?

Well, I did make an appointment with you last week.

Do you want us to do it now and get it over and done with or do you want us to come back?

Is she going out?

-Sorry, are you Darren?

-Yeah.

-Right, OK.

So do we know when's the best time to do the property inspection?

Do you want to do it next week?

Another inspection?

It was quite clear in that visit, his PlayStation was

switched on, the bedroom was full of his stuff, tracksuit pants.

You can't say they're his grandmother's.

We can easily prove he's living there.

The situation with Darren is so bad that Phil is thinking about leaving his bungalow.

Things are going to change very quickly, I'm afraid. We've been

offered a flat today in Old Trafford.

I don't know whether I'll go or not.

I've been given to Wednesday to make my mind up over it.

So we'll see. I don't really want to leave here, but is this going to go on?

Is it going to continue? I don't know how much more we can take of it, really.

Saturday night, it was a disgrace on Saturday night here.

Banging on the door,

coming on bikes. What is it?

These are old people's bungalows.

With clear evidence that Nellie's grandson is living with her,

Pam and Martin want to help her understand that the sheltered scheme is no place for Darren.

There are a few things that we need to talk to you about.

Darren's causing a lot of upset.

I know he's your grandson, and you don't want to say anything

bad about him, but the fact is he can't be there.

And you're going to get in trouble. But more importantly...

I do understand that you care and you want to do the right thing by

Darren, but the concerns are that Darren now, as you say, is nearly 39.

He's a grown man and by him being at your property it's causing problems.

Darren's going to have to get his own place.

He can't be residing at your property.

He's not allowed to be there now.

In the meantime, me and Pam are trying to get

you some help in your day-to-day living so you won't be relying on Darren.

I would just ask you to have a think about it seriously.

If needs be, we will go to court and get an order against Darren

to stop him being there, Nellie.

So even with a lady who's nothing do with New Charter...

OK, then.

She's so fixed in this codependent relationship that they've got with each other

that he will always be with her and in terms of her vulnerability

and despite all this and despite the fact she's obviously a stubborn or proud lady,

she's still vulnerable and I really wish she'd taken on board

some of the offers of support that we tried, but we can't force her, so it's a shame.

Jane's big day has arrived.

After seven months in hospital, she's finally moving into her new home.

With the help of sister Sally and her husband Mac, Jane

is unpacking the belongings she hasn't seen in months.

She pushed this box towards me and said, "Don't sit there like a total cripple.

-"You can undo a box."

-Sisters! She's only lost a leg, she's not lost the use of everything else.

This is the beauty of having a good family.

They've all been, you know, there.

My kids, brother, sister, my mum and dad,

bless them, if they could have got up and come down on the Zimmer frame, they would have done.

So I'm very fortunate with my family. Very fortunate.

-Where does this go?

-Jane's eldest daughter Victoria is also helping.

Jane wants to spend the first night in the bungalow alone.

The plan is, because Jane's going to stay here tonight, is to make it as safe as possible

for her. We want to get rid of one of the settees,

so she's got a clear way to get through the lounge,

into the kitchen, be able to get into bed and go to the bathroom.

It sounds silly because I know she has to do it at some point, but she's been

in hospital for seven months so it's a long time to not have to fend

for yourself, isn't it? So we'll just have to see.

-See how it goes.

-She's always a worrier, in't she?

That's why I said I don't want her to be the last one

to go. For her to say, "Right, now, you get off now."

Because I know what she's like. She'll dither and do.

"I don't want to go. I don't want to leave you."

Then she'll drive off upset and it'll mither me with her driving.

And your heartless sister will just shut the front door.

Yes, you'll just say, "I'm off."

-Oh, my God. I can't have that.

-Until you've got more mobility

without the wheelchair, you won't get the wheelchair through there with the two settees.

So the only thing we can do, just for tonight, is put the settee like that.

It's absolutely safe like that.

It's not going to fall on you.

Right, OK.

Yeah?

It's not, is it?

It's for the rest of me frigging life now.

The settee isn't for the rest of your life on there,

and the wheelchair isn't either, because once you get your proper prosthetic leg

fitted, you're not going to be in a wheelchair, are you?

It's the first night. The first night you're in your own home, in your bungalow, not in a hospital.

Just try and think a little bit more positive and think, "Right, I'm here. I'm here now.

"This is it and I'm going to get on with it."

She won't shut up.

No, I won't shut up. They're trying to be funny now.

Saying I won't shut up. But I won't bloody shut up!

-It's just a settee on the side.

-I don't like it.

Tough shit.

-"Want that one".

-You're not having that one!

LAUGHTER

"I don't like it. Want that one."

I like everything in its place.

But this is where I've got to learn I can't, at the moment.

I think we're all trying to be like, "We'll do this and do that."

Be a bit, you know, bravado, but really at the end of the day,

it's quite heartbreaking really.

-Right, you can all go now.

-We're not going yet until I can see that you can get into the bedroom.

No, I'm stuck.

Please can Victoria go now?

You're going to make me cry in a moment.

-You're too stone-hearted.

-Get out.

You can go. Just go. Go, go, please go now.

Right, Mum, I've got to go.

Well, let me just plug this in and then I want you to come here.

(SOBBING) No, because...

Listen, look at me.

I will be perfectly fine, right?

I'm in my chair, so I haven't got to get up

and down from the settee, so I'm not likely to totter and fall,

right? I shall be perfectly fine.

I want you to get off, but ring me when you get home.

Please don't forget.

Right? Come on, now.

Come on. I'm fine.

It's 9:25. I expect to have heard from you by 10:30.

Okey-doke.

-I'll text you when I'm home.

-OK. Yes, please.

So that's it. Here. Home.

In East Lancashire, Maz has spent the last six weeks constructing

a fence, which he hopes will mean he can keep his dogs.

-Today, Lee has organised a fence inspection.

-Chris.

If it doesn't pass, Maz will have to go back to the drawing board.

Well, that should be all right.

But I would say, it's probably going to need inspecting

once every 12 months because of the fact that it isn't treated timber.

-That's fair enough.

-All right.

The fence may be home-made, but it's passed the inspection.

-Thanks a lot.

-Now Lee should be able to close the case.

As things stand, I'm pretty happy with the way things are.

I think we've come to the right resolution in the end,

so hopefully everyone's happy and that's what I set out to do in the start.

With the new fence up, Nicola and Eddie

finally feel happier using their back garden again.

She always wants to play in the garden now, that's it.

Now the garden is done, from the moment she wakes up until the moment

she goes to bed, it's the garden. She loves it.

She's happy so it's great.

Pam and Martin have succeeded in gaining an injunction

preventing Darren from visiting the sheltered scheme.

We attended court this morning.

Darren didn't show up. The judge ruled in his absence

that we have an exclusion order with the power of arrest

attached to it, which should last 12 months as from this Friday at 4pm.

If Darren breaches the injunction, he could face up to six months in prison.

It says here... Just let me explain it to you.

You know what it means.

Right, what it does mean is that

you can't live here from Friday. And you can't come to this area.

Well, with this, it's got something called a power of arrest.

That means if you are found here,

the police will come and arrest you.

In Hyde, Jane is settling into her new bungalow.

Today, lettings manager Shauna has come to see how she's getting on.

-Hello.

-How are you?

-I'm fine, thank you. Long time no see.

-It is.

I think we were bare boards and undecorated and everything.

I used to say, "Come and take me back to the bungalow."

-Now it's, "We'll go home now."

-Right.

You've got it lovely. It's absolutely gorgeous. It really is nice.

Is this what you expected to feel like, when you came out of hospital?

I don't quite know what I expected.

It was a lot, wasn't it, to take in?

Social housing, you know, you think of the old council houses

and then sheltered accommodation and you think, "Oh, God."

You know, and buzzers and cords and things.

But I have nothing whatsoever to complain about.

-I'm glad you've come. I'm glad you're pleased with it.

-It's lovely.

-I'm delighted with it.

-It's beautiful.

12 days after the injunction was issued, Darren is arrested for breaching it.

I feel that I've helped to try and stop it, you know.

I'm a person in society that's tried to combat this.

I mean, I know these housing associations can't do it on their own.

They need help from the public, the tenants, the people who, you know...

We're a good set of people on this block and it's just a shame it's come to this.

It's just a total shame it's all come to this.

Darren was given a six-month suspended sentence.

Subtitles by Red Bee Media Ltd