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Our lives are blighted by antisocial behaviour, | 0:00:02 | 0:00:05 | |
whether it's nuisance neighbours, graffiti or too much booze. | 0:00:05 | 0:00:10 | |
Enjoy yourself, have a drink, but don't be a twit all night. | 0:00:10 | 0:00:14 | |
This is the story of police officers, council wardens and local volunteers | 0:00:15 | 0:00:20 | |
whose job it is to keep it off our streets. | 0:00:20 | 0:00:24 | |
It's something people don't want to see and we're out to put a stop to. | 0:00:24 | 0:00:28 | |
Welcome to Street Patrol UK. | 0:00:28 | 0:00:31 | |
Coming up on today's programme: | 0:00:32 | 0:00:35 | |
the wardens stamping out begging and littering on the busiest streets in the country. | 0:00:35 | 0:00:40 | |
You just dropped your cigarette butt. | 0:00:40 | 0:00:43 | |
There's litter bins there. | 0:00:45 | 0:00:47 | |
The travellers tearing up a beautiful village. | 0:00:47 | 0:00:50 | |
He came up, went onto the road, reversed back and spun his wheels. | 0:00:50 | 0:00:55 | |
I got it all over my windows, my patio. | 0:00:55 | 0:00:59 | |
I thought, "This is not funny any more, is it?" | 0:00:59 | 0:01:02 | |
And the Scottish high street terrorised by out of control youths. | 0:01:03 | 0:01:08 | |
Spitting in my face, punching me in my face. The police were called. | 0:01:08 | 0:01:13 | |
There was pepper spray, batons and police had to phone for extra backup. | 0:01:13 | 0:01:19 | |
Here in the heart of London, the streets are always buzzing, | 0:01:41 | 0:01:46 | |
but the crowds can provide cover for people who are up to no good, | 0:01:46 | 0:01:50 | |
whether that be petty crime or antisocial behaviour. | 0:01:50 | 0:01:53 | |
Luckily, the wardens who patrol this area have got a secret weapon to allow them to see what's going on. | 0:01:53 | 0:01:59 | |
Slap bang in the middle of the West End is a state-of-the-art CCTV control room | 0:02:07 | 0:02:12 | |
providing a bird's eye view of what's happening on the streets. | 0:02:12 | 0:02:16 | |
This means the council can keep an eye on anything from people dumping rubbish, to rough sleepers, beggars | 0:02:16 | 0:02:24 | |
and illegal street traders. And they can co-ordinate the police response if things kick off. | 0:02:24 | 0:02:31 | |
Westminster CCTV, good evening. | 0:02:31 | 0:02:33 | |
Ryan has worked here for five years and is passionate about keeping London's streets safe for everyone. | 0:02:33 | 0:02:40 | |
I was like everyone else. "Big Brother? What do they look at? Do they look at me?" | 0:02:40 | 0:02:46 | |
When you come in here, you sort of get a different outlook of the CCTV system. It's not what you think. | 0:02:46 | 0:02:53 | |
It's there for the public protection. We basically look for anything from begging to counter-terrorism. | 0:02:53 | 0:03:01 | |
Anything that's happening that's not normal, that's what we target and focus in on. | 0:03:01 | 0:03:07 | |
And when he spots something, Ryan can quickly make direct contact with the wardens on the ground. | 0:03:07 | 0:03:15 | |
We're their eyes, basically, so if we see something, we just alert them, | 0:03:15 | 0:03:20 | |
then they can attend quickly. | 0:03:20 | 0:03:23 | |
-Hello. Klaudija speaking. -Hello, it's Ryan. -Hello, Ryan. How are you? -I'm OK. | 0:03:25 | 0:03:31 | |
-I lost you on camera. Whereabouts are you? -We're literally at the top of the street, | 0:03:31 | 0:03:37 | |
-junction with Shaftesbury Avenue. -OK... Yeah, we can see you now. | 0:03:37 | 0:03:43 | |
-Is there anywhere you would like us to go? -If you want to take a walk around Leicester Square. | 0:03:43 | 0:03:49 | |
OK, sure. | 0:03:49 | 0:03:51 | |
Originally from Croatia, Klaudija has lived in the UK for 15 years. | 0:03:51 | 0:03:55 | |
She became a street warden during the Olympics and liked it so much she's stayed ever since. | 0:03:55 | 0:04:01 | |
I'm very passionate about what I do. I consider myself a public servant | 0:04:03 | 0:04:08 | |
who is here to protect and serve the public. That's what drives me every single day. | 0:04:08 | 0:04:15 | |
It's a busy Friday night and Klaudija and Ryan are in constant contact. | 0:04:15 | 0:04:20 | |
Spotting and dealing with antisocial behaviour on the streets is a big part of their job. | 0:04:20 | 0:04:27 | |
When she arrives in Leicester Square, Klaudija finds a man busking with an unusual trumpet. | 0:04:27 | 0:04:33 | |
She's going to this guy now who is busking for money by blowing through that cone to make some noise, | 0:04:40 | 0:04:46 | |
to get people to give him some money. | 0:04:46 | 0:04:49 | |
Hello, sir. Westminster City Council... | 0:04:49 | 0:04:53 | |
As soon as he saw her, he just got up and shot off. He doesn't want that. | 0:04:56 | 0:05:01 | |
He's taken his cone with him as well. | 0:05:01 | 0:05:04 | |
No one likes to have someone there behaving inappropriately. It doesn't give a good image. | 0:05:05 | 0:05:11 | |
That's something we're trying to minimise as well. | 0:05:11 | 0:05:17 | |
Leicester Square isn't just a major tourist attraction. It's also a magnet for undesirable characters. | 0:05:17 | 0:05:24 | |
I have just seen a person sitting on the floor who appears to be begging | 0:05:24 | 0:05:29 | |
by extending their empty coffee cup. | 0:05:29 | 0:05:32 | |
So I'm going to go and speak to him and see why is he there and why is he doing it. | 0:05:32 | 0:05:39 | |
Good evening, sir. City of Westminster. Yes. | 0:05:39 | 0:05:44 | |
-Can I...? Can I ask what you are doing? Are you begging? -No. | 0:05:44 | 0:05:48 | |
I'm just sitting down. | 0:05:48 | 0:05:51 | |
OK. | 0:05:51 | 0:05:52 | |
Thank you, sir. | 0:05:54 | 0:05:57 | |
He didn't want to engage in any conversation, which I understand. He seemed slightly embarrassed, | 0:05:57 | 0:06:03 | |
which is also understandable, so I didn't take it any further. | 0:06:03 | 0:06:07 | |
He's moved on. That's all we want. | 0:06:07 | 0:06:10 | |
Begging is clearly antisocial, but other illegal activities cause big problems in the West End. | 0:06:11 | 0:06:17 | |
Unlicensed sellers might seem harmless, but they're often involved in petty crime, | 0:06:17 | 0:06:22 | |
-so the wardens keep a close eye on them. -Hi, Klaudija. It's me again. Whereabouts are you now? | 0:06:22 | 0:06:29 | |
We're standing outside the Odeon. Can you see us? | 0:06:29 | 0:06:32 | |
Outside Odeon, yeah. If you go back towards Haagen Dazs, there's four flower sellers | 0:06:32 | 0:06:40 | |
-gathered there. -OK. -They're actively persuading people to buy flowers. | 0:06:40 | 0:06:45 | |
They're coming towards you, walking towards Cranbourn Street. | 0:06:47 | 0:06:51 | |
Can you see? One with a blue top and a grey skirt. | 0:06:51 | 0:06:55 | |
She just put the flowers behind her. | 0:06:55 | 0:06:58 | |
Excuse me. Excuse me, please. | 0:06:58 | 0:07:00 | |
Excuse me, please. | 0:07:03 | 0:07:05 | |
You know I'm talking to you. Please open up your coat. | 0:07:06 | 0:07:10 | |
Thank you. Can I ask what you're doing? Have you got a licence? | 0:07:11 | 0:07:15 | |
Have you got a paper that says you can sell these here? No. | 0:07:17 | 0:07:22 | |
Can I ask you, please, to move on and not to sell these? | 0:07:22 | 0:07:26 | |
If I see you selling them again, I will take them away from you. | 0:07:26 | 0:07:31 | |
She's been moved on from here. I've asked her if she possesses a licence to sell these in Westminster. | 0:07:31 | 0:07:38 | |
She was claiming that she doesn't speak any English and that... she doesn't... | 0:07:38 | 0:07:43 | |
Can I please ask you to move on from the area, please? | 0:07:43 | 0:07:48 | |
Yes. There's obviously a group of them here tonight. | 0:07:48 | 0:07:53 | |
I would be reluctant to take these away from them unless I would witness a sale. | 0:07:53 | 0:07:58 | |
'They are a nuisance.' | 0:07:58 | 0:08:01 | |
She's actively pestering people, you know, | 0:08:01 | 0:08:05 | |
to purchase flowers, which they don't want to do. It's not only flowers. | 0:08:05 | 0:08:10 | |
Sometimes they pickpocket people as well, in large crowds. | 0:08:10 | 0:08:14 | |
We have seen that before as well. These people are out there to make money by any means necessary. | 0:08:14 | 0:08:21 | |
Good evening, sir. | 0:08:24 | 0:08:27 | |
-Is this hat placed here for people to place money in there, sir? -No. | 0:08:27 | 0:08:31 | |
It's not? Could you please kindly remove the hat so people can't place money in there? | 0:08:31 | 0:08:38 | |
Yes. Thank you, sir. Thank you. | 0:08:39 | 0:08:42 | |
Another problem sorted. Asking people to stop doing something is easy, though. | 0:08:42 | 0:08:47 | |
Keeping offenders away from an area permanently is much more difficult. | 0:08:47 | 0:08:52 | |
The same individual that we approached earlier who was moved on has seen us. | 0:08:52 | 0:08:58 | |
He's just spotted us and he's moving quickly on again. | 0:08:58 | 0:09:03 | |
He doesn't look very happy. It looks like that's his favourite spot, but we have to move on. | 0:09:03 | 0:09:09 | |
It might be low-level stuff, but it's all antisocial and it bothers people. | 0:09:12 | 0:09:17 | |
Klaudija, Ryan and the team will keep striving to make the streets of London safe for everyone. | 0:09:17 | 0:09:23 | |
I feel that I'm making a difference behind the scenes. I'm still making a difference. | 0:09:23 | 0:09:30 | |
I feel very passionate about doing that and playing my part in society to help this. | 0:09:30 | 0:09:36 | |
It's fair to say there's one thing we all dread - selfish, noisy neighbours. | 0:09:38 | 0:09:43 | |
So when newcomers move in and start disrupting an entire community, it's time for some group action. | 0:09:43 | 0:09:50 | |
Which is what the residents of a picturesque West Midlands village decided to do | 0:09:50 | 0:09:55 | |
when their peaceful lives were shattered by nightmare new neighbours | 0:09:55 | 0:10:00 | |
who arrived one sunny spring weekend. | 0:10:00 | 0:10:04 | |
LOUD BUZZING | 0:10:10 | 0:10:13 | |
The intolerable noise was being caused by travellers | 0:10:19 | 0:10:23 | |
who had recently bought the land, which is Green Belt. | 0:10:23 | 0:10:27 | |
They were trying to develop it into a residential site and scrap yard. | 0:10:27 | 0:10:32 | |
It was a massive shock to the local villagers. | 0:10:32 | 0:10:36 | |
To find suddenly, one Bank Holiday Friday, that that amenity | 0:10:36 | 0:10:41 | |
has literally been devastated and smashed by bulldozers, earth-moving vehicles, | 0:10:41 | 0:10:47 | |
is hugely traumatic, not just for me, but for many hundreds of residents locally. | 0:10:47 | 0:10:53 | |
Not only was the noise traumatic, but being Green Belt land, they did not have permission to develop it. | 0:10:54 | 0:11:02 | |
Green Belt areas are protected as open spaces. Agricultural buildings can be built on them, | 0:11:02 | 0:11:09 | |
but it's rare to be granted a change of use to build residential or commercial properties, | 0:11:09 | 0:11:14 | |
but that didn't stop the travellers. | 0:11:14 | 0:11:16 | |
Within about three hours, it became something that looked like a battlefield from the Somme. | 0:11:16 | 0:11:24 | |
There were people standing by the fences, some crying, some angry. | 0:11:26 | 0:11:30 | |
Some people were in disbelief. | 0:11:30 | 0:11:34 | |
I shed a lot of tears in the beginning, I really did. | 0:11:34 | 0:11:38 | |
Your whole world was turned upside down. | 0:11:38 | 0:11:41 | |
There used to be an agricultural barn here, leading to a green field site. This area was covered in refuse | 0:11:41 | 0:11:47 | |
and all sorts of debris. This area was used as an access point on to the main travellers' site. | 0:11:47 | 0:11:54 | |
There was almost daily conflict between us and the travellers going on and off the site, | 0:11:54 | 0:12:00 | |
at all hours - scrap metal vehicles, lorries, four by fours. | 0:12:00 | 0:12:04 | |
Whenever they saw us in the driveway, there'd be one-fingered salutes, | 0:12:04 | 0:12:09 | |
verbal and visual abuse and they would park across the gate filming us, to harass and intimidate us. | 0:12:09 | 0:12:16 | |
But the residents weren't prepared to take this noisy invasion into their lives quietly. | 0:12:16 | 0:12:22 | |
They formed an action group - Meriden Residents Against Inappropriate Development, | 0:12:23 | 0:12:29 | |
or RAID - led by David. | 0:12:29 | 0:12:31 | |
This is where the residents' protest site was. We had a brazier there, some flimsy awning over there. | 0:12:32 | 0:12:39 | |
And this was maintained on a 24-hour basis for three years. | 0:12:39 | 0:12:46 | |
I've been involved since day one doing four-hour shifts every weekend, | 0:12:46 | 0:12:52 | |
Tuesdays, Wednesdays and whenever anyone couldn't make it, I'd fill in. | 0:12:52 | 0:12:58 | |
Minus 12 we've sat there with the brazier at night, | 0:12:58 | 0:13:02 | |
just monitoring the site, making sure no work is carried out. | 0:13:02 | 0:13:06 | |
The residents created a successful human blockade | 0:13:06 | 0:13:11 | |
to stop lorries delivering tons of hardcore to develop the site. | 0:13:11 | 0:13:15 | |
The travellers applied for retrospective planning permission to develop the site, but were refused | 0:13:16 | 0:13:23 | |
-and the villagers bore the brunt of their frustration. -You couldn't walk down the lane | 0:13:23 | 0:13:29 | |
without being abused or run off the road or the two-fingered salute, all that sort of business. | 0:13:29 | 0:13:35 | |
You'd to put up with that, which we did. It was quite dignified. | 0:13:35 | 0:13:39 | |
Every time we came out the gate, you got abuse, tried to run you over. | 0:13:39 | 0:13:43 | |
It was just all the time, something happening. | 0:13:43 | 0:13:47 | |
To circumvent the planning process, | 0:13:47 | 0:13:50 | |
by sending in bulldozers and barriers first, then afterwards submitting your planning application, | 0:13:50 | 0:13:57 | |
is not the way to go forwards or to do development. | 0:13:57 | 0:14:01 | |
It was about planning and developing on a piece of Green Belt land. | 0:14:01 | 0:14:06 | |
If anybody could come along and buy an agricultural field and start developing it into accommodation, | 0:14:06 | 0:14:13 | |
not right, it's not right. Anarchy. | 0:14:15 | 0:14:18 | |
When the travellers saw that the residents were maintaining the grass verge, as always, | 0:14:19 | 0:14:26 | |
they would target this area of grass verge. | 0:14:26 | 0:14:30 | |
The first time they churned it all up, I came out, cleaned it all up, | 0:14:30 | 0:14:34 | |
then I went out and they did it all again. So we left it for a bit, | 0:14:34 | 0:14:39 | |
cleaned all the wall down and my husband sort of tidied it all up. | 0:14:39 | 0:14:43 | |
And then about a month later he came up right onto the top, went onto the road, | 0:14:43 | 0:14:49 | |
reversed back and spun his wheels. This time I got it all over my windows, all over my patio, | 0:14:49 | 0:14:57 | |
and I got to the stage I thought, "This is not funny any more, is it?" | 0:14:57 | 0:15:02 | |
So the police came along, had a word with him, put the cones down. | 0:15:02 | 0:15:06 | |
If he damages the cones, it's police property. | 0:15:06 | 0:15:10 | |
It's petty antisocial behaviour, but deeply upsetting to residents, | 0:15:10 | 0:15:14 | |
who just do what good citizens do - look after the patch outside their house. | 0:15:14 | 0:15:20 | |
Far from being intimidated by the travellers' bullying behaviour, | 0:15:20 | 0:15:24 | |
the residents were determined to fight the development of Green Belt land, | 0:15:24 | 0:15:29 | |
no matter what it took. | 0:15:29 | 0:15:32 | |
Over the next three years, we fought 20 legal, planning and technical decisions | 0:15:32 | 0:15:38 | |
to prove that it's an inappropriate development and shouldn't be allowed. | 0:15:38 | 0:15:43 | |
It's cost £90,000 of community money. | 0:15:43 | 0:15:46 | |
It's taken three years of 24-hour protesting, | 0:15:46 | 0:15:52 | |
it's involved visits to Westminster, the European Parliament, the Council and the high courts. | 0:15:53 | 0:15:59 | |
All to protect what we cherish. | 0:15:59 | 0:16:01 | |
The travellers lost every appeal until finally, after over 1,000 days of the residents' protest, | 0:16:02 | 0:16:10 | |
Birmingham High Court refused the final appeal and within a month | 0:16:10 | 0:16:14 | |
the travellers had left the site and the villagers were quietly victorious. | 0:16:14 | 0:16:20 | |
People might think that we were triumphant on the day that they left, but that's not the feeling at all. | 0:16:20 | 0:16:26 | |
It's a feeling of immense relief. | 0:16:26 | 0:16:28 | |
We fought hard and long over it. We've done it. The land will be restored to what it was | 0:16:28 | 0:16:34 | |
before they made a mess of it. | 0:16:34 | 0:16:36 | |
We hope now they'll reinstate it. | 0:16:36 | 0:16:39 | |
When you live in a community, sometimes you don't realise how good it is until something happens. | 0:16:39 | 0:16:45 | |
Suddenly people get together and fight it. | 0:16:45 | 0:16:49 | |
-I didn't know none of these people. -But now we're mates for life, a lot of us. Aren't we? -Yep. Yes, we are. | 0:16:49 | 0:16:56 | |
This campaign and this devastation has woken a sleeping giant in this part of Middle England. | 0:16:56 | 0:17:04 | |
'I've been out on a Street Patrol of my own to hear what bothers you about Britain.' | 0:17:10 | 0:17:16 | |
What do you see, and sometimes have to put right, in your borough? | 0:17:16 | 0:17:20 | |
A lot of littering. Graffiti, racial graffiti, | 0:17:20 | 0:17:25 | |
spiting, loud music, that's a big, big issue. | 0:17:25 | 0:17:30 | |
Where I work, you've got a set of apartments up above and they have balconies and stuff like that. | 0:17:30 | 0:17:36 | |
Numerous fag ends go over into gardens down below, beer bottles, everything like that. A bad problem. | 0:17:36 | 0:17:43 | |
-Ann and...? -Dave. -Nice to meet you. Tell me, what have you seen that happens around here | 0:17:43 | 0:17:49 | |
-that you would say is antisocial? -When you walk along and see someone spitting, we never had it years ago. | 0:17:49 | 0:17:55 | |
You'd get a handkerchief out. If you were sneezing, you'd put it up to your mouth. It's not the same. | 0:17:55 | 0:18:03 | |
-Peter and Carol, I can tell you're not local. Where are you from? -Atlanta, Georgia. -Atlanta, Georgia. | 0:18:03 | 0:18:10 | |
Superb. Can I just ask you, and this can be applicable to anywhere in the States or the UK, | 0:18:10 | 0:18:17 | |
what antisocial traits do you see that drive you both bonkers? | 0:18:17 | 0:18:22 | |
If someone threw a can on the road or litter with cigarette ash, I'd say, "Listen pick that up." | 0:18:22 | 0:18:29 | |
-Have you done that? -Absolutely. | 0:18:29 | 0:18:31 | |
-Well, I hope you enjoy the rest of your stay in the UK. -Thank you. -Thanks very much. | 0:18:31 | 0:18:37 | |
Westminster Council in central London employs 20 local wardens | 0:18:46 | 0:18:51 | |
who patrol the streets to keep them free from antisocial behaviour. | 0:18:51 | 0:18:55 | |
No-nos include begging, camps left by rough sleepers, illegal trading, | 0:18:55 | 0:19:01 | |
fly posting and graffiti. Each day holds a different challenge. | 0:19:01 | 0:19:06 | |
Wardens Hussein and Ash regularly work together to keep the area safe and clean, | 0:19:06 | 0:19:12 | |
not only for residents and businesses but also for the millions of tourists here every year. | 0:19:12 | 0:19:18 | |
-Where shall we go? Head there? -Yeah, check the hot spots. | 0:19:18 | 0:19:22 | |
'I enjoy what I do very much. I get a sense of doing good.' | 0:19:22 | 0:19:27 | |
I've done something, achieved something. It gives me satisfaction. | 0:19:27 | 0:19:32 | |
It also gives me satisfaction working with my team. I help them. | 0:19:32 | 0:19:36 | |
That's just as good as being out and helping the public, the businesses and community. | 0:19:36 | 0:19:41 | |
Essex boy born and bred Hussein is almost as busy at home. | 0:19:45 | 0:19:50 | |
With seven sons to keep in order and football coaching in his spare time, | 0:19:50 | 0:19:55 | |
for Hussein variety is the key. | 0:19:55 | 0:19:58 | |
We have a very wide spectrum of work, but that makes it interesting. | 0:19:58 | 0:20:03 | |
Because things are varied, you never get bogged down with one issue. There's always something else. | 0:20:03 | 0:20:09 | |
Today we're focusing on licensing issues, some street litter, maybe prostitute carders, | 0:20:09 | 0:20:16 | |
some begging and maybe a bit of illegal street trading. | 0:20:16 | 0:20:20 | |
First up is an all too common problem which Ash is quick to spot. | 0:20:20 | 0:20:25 | |
Excuse me, sir. Westminster City Council. | 0:20:25 | 0:20:28 | |
You dropped your cigarette butt. | 0:20:30 | 0:20:32 | |
There's a litter bin. | 0:20:34 | 0:20:38 | |
Once you put it out, you can. | 0:20:38 | 0:20:40 | |
Cigarette waste and loose litter costs Westminster Council up to £500,000 in additional sweeping. | 0:20:43 | 0:20:51 | |
Because cigarette waste is non-degradable, it takes five years to evaporate of its own accord. | 0:20:51 | 0:20:58 | |
That will just stay on the streets unless it's swept up. | 0:20:58 | 0:21:01 | |
Do us a favour - pick that up, put it away in the bin. It's just there. | 0:21:01 | 0:21:07 | |
-You could have got a fine. -OK. -We're educating you today. Everybody chucks cigarette litter down. | 0:21:07 | 0:21:14 | |
-I've always done it. -This costs Westminster a fortune just for additional sweeps. -I understand. | 0:21:14 | 0:21:20 | |
-If you do your bit, we'll all be good. -You're a gentleman. -It's a pleasure, sir. | 0:21:20 | 0:21:26 | |
'We tried to educate him.' | 0:21:26 | 0:21:28 | |
He's picked up his cigarette. Hopefully, he won't do that again. That's one less person littering. | 0:21:28 | 0:21:34 | |
This phone booth is absolutely full of prostitutes' cards. | 0:21:39 | 0:21:45 | |
That's advertising sex workers' services for sale. | 0:21:45 | 0:21:50 | |
We're on a busy touristic route and it's not very pleasant to look at, to be honest. | 0:21:50 | 0:21:57 | |
People may want to use this for other purposes than these cards, so I'm going to remove these. | 0:21:57 | 0:22:04 | |
There is stiff competition between the various people employed to put up these cards. | 0:22:04 | 0:22:10 | |
Some even go as far as putting razor blades and harmful chemicals to stop them being removed. | 0:22:10 | 0:22:16 | |
'It's a long, long problem.' | 0:22:16 | 0:22:19 | |
There's big money involved in prostitution as a whole. | 0:22:19 | 0:22:23 | |
Prostitution cards is one form of getting the clientele in, advertising their services. | 0:22:23 | 0:22:29 | |
This job alone could keep the diligent duo busy full-time. | 0:22:31 | 0:22:36 | |
There's people coming around pretty much as we're removing. | 0:22:36 | 0:22:41 | |
What we're trying to do is catch them putting them up. Then we can maybe get a possible arrest out of it. | 0:22:41 | 0:22:48 | |
It's a prosecutable offence. | 0:22:48 | 0:22:51 | |
We all hate the sight of this kind of thing - mindless graffiti. | 0:22:57 | 0:23:01 | |
It's hard enough to understand in places like this, but it's more outrageous on historical buildings. | 0:23:01 | 0:23:08 | |
These are the stunning remains of Greyfriars Church, Gloucester. | 0:23:08 | 0:23:13 | |
The church has been here in some form since the 13th century. | 0:23:13 | 0:23:17 | |
Although what we see today dates back to the 1500s, the church has had its fair share of knocks. | 0:23:17 | 0:23:25 | |
But what's left is now protected. English Heritage have given it a Grade 1 listed status. | 0:23:25 | 0:23:31 | |
It's regarded by local people with a sense of affection. | 0:23:31 | 0:23:36 | |
It's an open site. People can wander through the ruins as they wish. | 0:23:36 | 0:23:40 | |
It's certainly a distinctive feature as you come into the central part of Gloucester. | 0:23:40 | 0:23:46 | |
These houses, these castles are held in trust by various people for the nation. | 0:23:46 | 0:23:52 | |
They are community heritage assets. | 0:23:52 | 0:23:55 | |
But, sadly, not everyone respects this historic treasure. | 0:23:56 | 0:24:01 | |
Some people look at this place and see a blank canvas. | 0:24:01 | 0:24:06 | |
An act of vandalism to a designated heritage site such as this | 0:24:09 | 0:24:14 | |
is an act of vandalism upon the community itself. | 0:24:14 | 0:24:18 | |
Up here was a large noughts and crosses board that had been laid out and a game played upon it. | 0:24:18 | 0:24:25 | |
This panel over here - some initials and a strange sign had been left upon the panel. | 0:24:27 | 0:24:34 | |
In this case, the offender left some frank words of sexual advice to the police. | 0:24:34 | 0:24:40 | |
We have found on other sites that if we have a flat piece of stone that we can lime wash like this, | 0:24:42 | 0:24:48 | |
graffiti tends to be attracted towards that, rather than the more sensitive parts of the monument | 0:24:48 | 0:24:54 | |
and we can repaint this. | 0:24:54 | 0:24:57 | |
But, inevitably, sometimes these more sensitive areas are vandalised | 0:24:58 | 0:25:04 | |
and that's when the real damage is done. | 0:25:04 | 0:25:07 | |
The guy had sprayed the name Mike together with something below. | 0:25:07 | 0:25:11 | |
If you look closely, you can see, possibly even here, | 0:25:11 | 0:25:15 | |
the very smooth stone there where our specialist contractors have had to scrape off the top layer | 0:25:15 | 0:25:23 | |
in order to remove the paint, thus resulting in permanent damage. | 0:25:23 | 0:25:28 | |
That's what makes this type of antisocial behaviour so serious. | 0:25:28 | 0:25:33 | |
-It's a double dose of damage. -I don't think the person concerned thought through their actions. | 0:25:33 | 0:25:39 | |
They were just acting on instinct and hadn't stopped to think about the implications. | 0:25:39 | 0:25:45 | |
It's particularly annoying because behind us is a warning sign saying how important this site is | 0:25:45 | 0:25:50 | |
-and that it's a criminal offence to damage it. -It was starting to feel like fighting a losing battle | 0:25:50 | 0:25:56 | |
until one incredible breakthrough. | 0:25:56 | 0:25:59 | |
One of the vandals left a spray can behind and the police swooped. | 0:26:01 | 0:26:06 | |
The paint cans were seized and taken back to the police station | 0:26:06 | 0:26:12 | |
where they were sent in for forensic examination. | 0:26:12 | 0:26:16 | |
From the forensic examination that came back with a DNA hit, | 0:26:16 | 0:26:21 | |
the Scenes of Crime had located fingerprints on the cans themselves. | 0:26:21 | 0:26:27 | |
Mark checked police and social security databases to find out where the offender lived. | 0:26:28 | 0:26:34 | |
After some good old-fashioned detective work, he eventually tracked him down. | 0:26:34 | 0:26:40 | |
He was arrested for the offence and taken before custody. | 0:26:40 | 0:26:44 | |
During the interview, he actually admitted to the offence, | 0:26:44 | 0:26:48 | |
so he was charged with the offence and put up in court. | 0:26:48 | 0:26:52 | |
The 20-year-old vandal was given a 12-month conditional discharge | 0:26:53 | 0:26:58 | |
and ordered to pay English Heritage for the cost of removing the graffiti from Greyfriars. | 0:26:58 | 0:27:04 | |
It was a great result for Hugh and the whole community. | 0:27:04 | 0:27:09 | |
What do I think of such graffiti? It's a crime, basically. | 0:27:09 | 0:27:13 | |
It's a crime because it's against the law, it's a crime because it affects a community heritage asset, | 0:27:13 | 0:27:19 | |
something that belongs to the community. It's for everyone to enjoy what it is. | 0:27:19 | 0:27:27 | |
It's quite clear that graffiti like that ruins a beautiful place, | 0:27:41 | 0:27:45 | |
but some graffiti, and quite rightly so, is considered art. Some people will pay quite handsomely for it. | 0:27:45 | 0:27:52 | |
But when your sidewall or garage is tagged by vandals, that's a completely different story. | 0:27:52 | 0:27:58 | |
Back in Westminster, street warden Hussein is out with ex-Royal Navy serviceman Brian | 0:27:58 | 0:28:05 | |
to tackle the most persistent of blights that crops up right across the city. | 0:28:05 | 0:28:10 | |
We've come down here today cos I'm meeting the cleansing contractor to remove some graffiti I reported. | 0:28:10 | 0:28:17 | |
This is a busy residential area and it's got a market adjacent to it. | 0:28:17 | 0:28:22 | |
It's quite a busy cut-through so a lot of people use this to get to other streets. | 0:28:22 | 0:28:28 | |
A lot of people are offended by graffiti, so it's our intention to remove it as quick as possible. | 0:28:28 | 0:28:34 | |
-Hello! -How you doing? All right? -How are you today, Tom? -Very well. | 0:28:34 | 0:28:39 | |
-I see you found it OK, then. -Yeah. | 0:28:39 | 0:28:42 | |
-What's the procedure for us today? How long do you reckon it'll take? Is it doable? -Definitely, yeah. | 0:28:42 | 0:28:48 | |
-It'll take one or two coats. I'm hoping one coat, which'll take 5-10 minutes. -Fantastic. | 0:28:48 | 0:28:55 | |
Make no mistake, graffiti is not only antisocial, it's also illegal | 0:29:00 | 0:29:05 | |
and it's estimated to cost us taxpayers £1 billion a year to get rid of. | 0:29:05 | 0:29:10 | |
Don't think it's just a slap on the wrist and a fine if you get caught. If criminal damage exceeds £5,000 | 0:29:10 | 0:29:18 | |
and you're over 18, it carries a maximum prison sentence of 10 years. | 0:29:18 | 0:29:23 | |
That should make anyone think twice. | 0:29:23 | 0:29:26 | |
Graffiti's not just a City of Westminster problem. It's a country problem. | 0:29:26 | 0:29:32 | |
A lot of it is just wanton vandalism. It's not wanted. A lot of it is gang-related, tag-related. | 0:29:33 | 0:29:40 | |
This is someone saying that someone loves somebody, basically. | 0:29:40 | 0:29:44 | |
It's a very nice gesture if it was on a card or a bit of paper, but it's on somebody's residential wall! | 0:29:44 | 0:29:52 | |
-So we're going to get it cleaned. -Expert graffiti cleanser Tom can hardly keep up with the demand. | 0:29:52 | 0:29:59 | |
I can get between... In a day, I've had up to 160 jobs in one day. | 0:29:59 | 0:30:04 | |
So... But the average is usually between 30 and 40 jobs a day. | 0:30:04 | 0:30:10 | |
So a lot of them now, what we've noticed is they've gone from spray painting to writing their tags | 0:30:10 | 0:30:18 | |
on stickers and sticking the stickers all over lamp columns. They're less likely to get caught. | 0:30:18 | 0:30:25 | |
So it's good for them, but not good for me. | 0:30:25 | 0:30:29 | |
Luckily for busy Tom, this particular clean-up job is proving to be a bit of a doddle. Or doodle! | 0:30:40 | 0:30:47 | |
Either way, the residential wall is pristine again within minutes. | 0:30:47 | 0:30:51 | |
Well done, mate. Off to the next one. | 0:30:55 | 0:30:58 | |
-Next one and then the next one and then the next. -Thanks again, Tom. I'll see you around. -No problem. | 0:30:58 | 0:31:04 | |
I think we'll have some happy residents. That graffiti is now gone. | 0:31:04 | 0:31:09 | |
It's not in their eyesight. Pedestrians, residents, businesses will all be happier. | 0:31:09 | 0:31:15 | |
Antisocial behaviour is about a lack of human decency and disrespect for people around you. | 0:31:20 | 0:31:26 | |
If someone's way of life is making yours a misery, that's as antisocial as it gets. | 0:31:26 | 0:31:32 | |
But lucky enough for you and me, there are people we can turn to. | 0:31:32 | 0:31:36 | |
And this series is their chance to shine. | 0:31:36 | 0:31:40 | |
We're on the frontline with highly-skilled council workers, police officers and volunteers | 0:31:40 | 0:31:47 | |
who are committed to keeping our streets safe and clean and taking on our antisocial battles | 0:31:47 | 0:31:54 | |
to make sure that our lives are not blighted by other people's bad behaviour. | 0:31:54 | 0:32:00 | |
This is Street Patrol UK. | 0:32:00 | 0:32:03 | |
It's easy to exaggerate about how loud groups of young people are, | 0:32:06 | 0:32:10 | |
but we mustn't forget we were all young once. Even I was, too! | 0:32:10 | 0:32:15 | |
But there is a big difference between high spirits and setting out to intimidate people. | 0:32:15 | 0:32:20 | |
In the picturesque tourist town of Haddington, just outside Edinburgh, | 0:32:22 | 0:32:26 | |
the behaviour of a gang of youths really spiralled out of control. | 0:32:26 | 0:32:31 | |
Their behaviour threatened the very livelihood of shopkeepers | 0:32:31 | 0:32:35 | |
like Betty who runs the sweetshop. | 0:32:35 | 0:32:39 | |
It's quite a close community, actually. | 0:32:39 | 0:32:43 | |
Kids are quite friendly with each other. Never much kicks off here. | 0:32:43 | 0:32:48 | |
It's quite a mellow, relaxed village. | 0:32:48 | 0:32:51 | |
But things changed when some young people from outside the area | 0:32:51 | 0:32:55 | |
were given temporary housing in the town. | 0:32:55 | 0:32:59 | |
They started to make the high street their place to hang out. | 0:32:59 | 0:33:03 | |
They seemed to take people that had got problems and transfer them onto our doorstep. | 0:33:03 | 0:33:08 | |
And they become a nuisance. They all had track records, ASBO'd from elsewhere, | 0:33:08 | 0:33:14 | |
put in temporary accommodation here. | 0:33:14 | 0:33:17 | |
A lot of them are males aged from 18 to maybe 25. | 0:33:18 | 0:33:22 | |
Young lassies, maybe 16, 17, who have got in with the crowd. | 0:33:22 | 0:33:27 | |
There's groups of five upwards. Two maybe during the day, then by teatime it escalates from five to 10. | 0:33:27 | 0:33:34 | |
And then it's fuelled by whatever they're taking, whether it's drugs or alcohol. | 0:33:34 | 0:33:40 | |
On the high street, the youths would cause trouble, | 0:33:40 | 0:33:44 | |
the younger ones pestering shoppers to buy them alcohol or cigarettes. | 0:33:44 | 0:33:48 | |
They've been causing a lot of trouble outside - vocal as well as breaking things, | 0:33:50 | 0:33:56 | |
throwing things around. It's unpleasant for customers. | 0:33:56 | 0:34:00 | |
Or you ask them to move on and you get told to... | 0:34:00 | 0:34:04 | |
in rude words, go away. And this is from 12-year-olds. | 0:34:04 | 0:34:09 | |
There has been an incident where several shopkeepers would not come out their shop. | 0:34:09 | 0:34:14 | |
They provoke you, push you to the edge and give you filth. | 0:34:16 | 0:34:20 | |
They always keep abusing us, members of the public, spit on the road, litter the place. | 0:34:20 | 0:34:27 | |
Things will be strewn around and we have to clean it. | 0:34:27 | 0:34:32 | |
Shiva Kumar has two shops on the high street. Both became targets for the youths. | 0:34:33 | 0:34:40 | |
They congregate here or there and keep asking members of the public to buy cigarettes, alcohol. | 0:34:40 | 0:34:47 | |
They keep bothering the customers. Whenever I see that happening, I take out my camera and stand in the shop | 0:34:47 | 0:34:53 | |
and make sure it's in my recording. | 0:34:53 | 0:34:56 | |
Over a period of months, the youths grew in confidence. | 0:34:57 | 0:35:01 | |
They'll just take cans of high-powered lagers, cider, tonic wines and walk in front of us. | 0:35:01 | 0:35:09 | |
In this footage, they brazenly steal a bottle of whisky from Shiva's shop. | 0:35:09 | 0:35:15 | |
It was like a volcano building to go off with their behaviour in the high street. | 0:35:15 | 0:35:22 | |
It was quite a busy evening, Saturday night, takeaway night, people going to the local wine shop, | 0:35:24 | 0:35:30 | |
buying papers, milk, arriving back off the bus. It's quite busy on a Saturday night. | 0:35:30 | 0:35:37 | |
It started at around lunchtime and was escalating, all their antics, | 0:35:37 | 0:35:43 | |
shouting, screaming, abuse. | 0:35:43 | 0:35:46 | |
Just outside her shop, one of the older troublemakers threatened Betty face-to-face. | 0:35:46 | 0:35:52 | |
I would never ever forget his face. He was fuelled on alcohol, drugs. | 0:35:52 | 0:35:56 | |
The whole top of his forehead was down, frowned, over his eyes. | 0:35:56 | 0:36:03 | |
His eyes were sunken, but glazed. Growling. He was like a wee possessed animal. | 0:36:03 | 0:36:09 | |
Like a dog that was on rabies. Just very intimidating. | 0:36:09 | 0:36:14 | |
I'll never forget his face. | 0:36:14 | 0:36:16 | |
Under siege again, the shopkeepers called the police. | 0:36:16 | 0:36:20 | |
As I attended the premises down at the cafe, the guy who gave the threat in the first place, | 0:36:20 | 0:36:27 | |
I told him his name was logged with the police, so he kicked off. | 0:36:27 | 0:36:32 | |
Spitting in my face. | 0:36:34 | 0:36:37 | |
Punching me in the face, grabbing me into the stairwell. | 0:36:37 | 0:36:41 | |
Obviously, my husband followed and there was kicking, punching, | 0:36:41 | 0:36:46 | |
and as my husband turned round to see who was coming in the stairwell, | 0:36:46 | 0:36:50 | |
the person giving the abuse assaulted my husband and headbutted him. | 0:36:50 | 0:36:54 | |
Not such a big man now, are you? | 0:36:54 | 0:36:57 | |
The police were called. It was like something out of a drama series. It all kicked off. | 0:36:57 | 0:37:03 | |
There was pepper spray, batons and police had to phone for extra back-up from other local villages. | 0:37:03 | 0:37:10 | |
In the aftermath of the Saturday night, the shopkeepers helped the police take them to court. | 0:37:12 | 0:37:20 | |
Betty had been severely shocked by the experience, but her local community all rallied round. | 0:37:20 | 0:37:26 | |
I felt very intimidated and scared, but with the support of the community coming in | 0:37:26 | 0:37:33 | |
and asking if everything was fine, other shopkeepers offering their staff to help out, | 0:37:33 | 0:37:39 | |
to get over the ordeal, I came through it. With the support of the community. | 0:37:39 | 0:37:46 | |
It's shocking how young people's antisocial behaviour can snowball out of control. | 0:37:50 | 0:37:56 | |
St Helens in Merseyside had similar problems, leading the council to set up a team to stop bad behaviour | 0:37:58 | 0:38:04 | |
at the earliest stage. | 0:38:04 | 0:38:07 | |
-What are your plans for tonight? -Don't really have any. -If you have a drink, stay together and safe. | 0:38:07 | 0:38:14 | |
-All right, we'll leave you to that. -Ta-ra. -Have fun. | 0:38:14 | 0:38:18 | |
The aim is to engage with young people in the community. | 0:38:18 | 0:38:23 | |
As you can see, it's a nice night, there's lots of people out. | 0:38:23 | 0:38:28 | |
They want to enjoy themselves and have a good time. We speak about the consequences of behaviour | 0:38:28 | 0:38:35 | |
which could happen later on at night and the effect on the community. | 0:38:35 | 0:38:40 | |
The council wardens can take alcohol from people if they think they're getting drunk. | 0:38:40 | 0:38:46 | |
The youngsters don't like it much, but they're less likely to cause trouble later. | 0:38:46 | 0:38:51 | |
So what's your plan, then? McDonald's and home? | 0:38:51 | 0:38:55 | |
-Oh, McDonald's, is it? -Yeah. | 0:38:55 | 0:38:57 | |
This is all about making sure the town centre is a nice place for everyone. | 0:38:57 | 0:39:04 | |
We're just going to say hello to the young people who are skateboarding. | 0:39:08 | 0:39:14 | |
They're regular visitors to the town centre, so we've had issues of damage to street furniture | 0:39:14 | 0:39:20 | |
and elderly people who come shopping in the town have raised concerns. They don't want to be knocked over. | 0:39:20 | 0:39:28 | |
-What makes you come here, then? -Is it just the best area? -I've been coming here for years. | 0:39:32 | 0:39:40 | |
-Right, OK. -Do you know about the new skateboard park? | 0:39:40 | 0:39:44 | |
-The new one? -Yeah. -What? Not good? | 0:39:44 | 0:39:48 | |
-Why? What did you want up there? -I thought it would be bigger. | 0:39:48 | 0:39:53 | |
The reason why is obviously because other people use the town centre, not just you guys. | 0:39:53 | 0:39:59 | |
Sometimes you might cause a risk to elderly people. | 0:39:59 | 0:40:03 | |
They do raise concerns about you guys. And then there's damage caused to furniture as well. | 0:40:03 | 0:40:09 | |
Just be mindful of that. Yeah? Cool. Have a nice evening. | 0:40:09 | 0:40:14 | |
Take care. | 0:40:14 | 0:40:16 | |
There's a lot of people here tonight. I wouldn't want my gran or my auntie walking through here, | 0:40:16 | 0:40:22 | |
and to be intimidated by them. | 0:40:22 | 0:40:26 | |
A big group is gathering on the benches in the town square. | 0:40:26 | 0:40:30 | |
It's just the kind of situation that could get out of hand. | 0:40:30 | 0:40:34 | |
The group behind us are openly smoking weed, so we will be ringing the police to get them to come along | 0:40:34 | 0:40:41 | |
to nip it in the bud. | 0:40:41 | 0:40:43 | |
There's a strong smell of cannabis. | 0:40:43 | 0:40:46 | |
You can't sit here, lads. | 0:40:46 | 0:40:48 | |
The police search one of the group for drugs. For the council team, it's also an opportunity | 0:40:48 | 0:40:54 | |
to check that everyone is OK. They look out for anyone who might be vulnerable - | 0:40:54 | 0:41:00 | |
young people in a group of older teenagers or someone getting a little too drunk. | 0:41:00 | 0:41:05 | |
They can remove them from the streets, take them to a safe place and then call their parents. | 0:41:05 | 0:41:11 | |
Tonight, though, the police haven't found any drugs, so the group is allowed to stay put. | 0:41:11 | 0:41:18 | |
We'll keep coming back. I'll let other patrols know, PCSOs. | 0:41:18 | 0:41:22 | |
I'm happy at the moment for them to remain. They've been warned. | 0:41:22 | 0:41:27 | |
If they start being abusive, we will come back and move them on. | 0:41:27 | 0:41:31 | |
But there are no issues if they behave and tidy up before moving on. | 0:41:31 | 0:41:36 | |
Collette and her team head to the next hot spot in their mission to keep peace on the streets. | 0:41:37 | 0:41:44 | |
Since we filmed with our antisocial saviours, we've got some updates. | 0:41:50 | 0:41:55 | |
The fight goes on in Meriden in the West Midlands, | 0:41:55 | 0:41:59 | |
where residents' lives were made a misery by travellers. | 0:41:59 | 0:42:03 | |
The travellers have appealed to return to the Green Belt land and the residents must raise £20,000 | 0:42:03 | 0:42:10 | |
in legal fees to fight the appeal, but the Council is considering prosecuting the travellers | 0:42:10 | 0:42:16 | |
for industrial scrap dealing on the site. | 0:42:16 | 0:42:19 | |
In Gloucester, they're working hard to protect Greyfriars Church from future vandalism | 0:42:19 | 0:42:25 | |
for the sake of the city's heritage and bank balance. | 0:42:25 | 0:42:29 | |
Cleaning up and removing graffiti cost us several hundred pounds, paying a specialist contractor. | 0:42:29 | 0:42:36 | |
However, the costs of the police, the courts were considerably more. Several thousand pounds at least. | 0:42:36 | 0:42:44 | |
And in Haddington, where out-of-control youths terrorised the high street shops, | 0:42:44 | 0:42:49 | |
a 21-year-old man who attacked sweetshop owner Betty and her husband | 0:42:49 | 0:42:54 | |
admitted both assaults. He was jailed for six months. | 0:42:54 | 0:42:59 | |
Another man was also jailed for six months for obstructing police work. | 0:42:59 | 0:43:05 | |
That's your lot for today. See you next time. | 0:43:05 | 0:43:09 | |
Subtitles by Red Bee Media Ltd | 0:43:24 | 0:43:27 |