Episode 8 Countryside 999


Episode 8

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Rural Britain has some of the most

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challenging environments in the world.

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In Scotland, the mountains, lochs and coastline encourage tourists

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and locals to get out into the wilds.

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But with that comes danger.

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He's steady. He's on the life raft.

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The emergency services north of the border

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have to deal with extreme challenges every day.

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Nobody in their right mind should have

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attempted to drive through this.

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From severe weather and treacherous terrain...

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Hello!

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..to covering huge distances on rural roads with time against them.

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The GP's upgraded the call to an emergency.

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They work around the clock,

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battling against some of the most difficult situations.

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We'll be right at the heart of the action.

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Side by side with Air Rescue saving lives,

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on the road with paramedics caring for the hurt and injured,

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and following the police, fighting crime,

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as the emergency services work together, to pick up,

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patch up and protect the public in rural communities.

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This is Countryside 999.

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Coming up, a Royal Navy Search and Rescue team are on a mission

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to find three stranded climbers in Glencoe.

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Are you visual with the aircraft at the moment?

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'No, we can hear it, but we're in the cloud just now.'

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On a country road, police catch a young tractor driver

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using his mobile phone.

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You were clearly on a mobile phone, all right?

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I wasn't on my mobile.

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Come on, we'll get in the back of the car and talk about it in there.

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And we join the staff of a rural hospital's

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Accident and Emergency unit during a busy shift.

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Caden's unfortunately swallowed a coin.

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Over 12 million people live in the British countryside.

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Unlike urban populations, scattered rural communities

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are much harder for the emergency services to get to.

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They must negotiate large distances, severe weather,

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and difficult terrain - all of which can affect how quickly

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999 organisations are able to reach people.

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On Scotland's south-west coast is HMS Gannet,

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a Royal Navy Search And Rescue base.

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This rapid response unit covers a large area of Scotland

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and Northern Ireland, and also parts of the North of England.

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A huge area of 98,000 square miles.

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For forty tango and twenty tango that are activated

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for operations of low flying, daily operation hours are published.

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Senior observer, or navigator, Richie Lightfoot,

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has 27 years service.

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Today, he's leading the four-strong helicopter crew

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on a training exercise in the mountains of Glencoe.

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Britain's stunning mountain ranges

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are a playground for the outward bound,

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attracting hundreds of thousands of walkers and climbers each year.

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But being on these mountains can be a treacherous business.

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In the last nine months, HMS Gannet has rescued over 90 people,

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off mountains like these, in Glencoe.

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Back only three yards, just off his dispatcher.

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He's now clear of his dispatcher and lowering.

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On their way back to base, a call comes in from local police,

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a few miles south of Crianlarich.

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This is Rescue 177.

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We are visual with the two police cars that are in the lay-by,

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I'm assuming that that's your current location, over.

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Yes, yes, I'm dealing with an ongoing incident on Beinn a'Chroin,

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with three climbers in the mist, lost at the summit.

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The three men began the 3,090 foot walk up

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the rocky Beinn a'Chroin in clear weather.

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But, at the top, the cloud quickly closed in.

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Without a compass or map,

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relying solely on their mobile phone for navigation,

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the men have got completely lost.

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Crew winchman, Mike H Henson, could be going down after them.

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Walking the hills is dangerous any time of year, however,

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it's October now, the nights are drawing in,

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so navigation isn't easy at the best of times, even with a map

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and compass, you know, that you can, you can use. However, these guys

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were walking with just a smartphone which is never a good idea.

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Kinloss Rescue Navy 177,

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now we've just been contacted by a police unit

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currently involved in a mountain rescue incident,

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looking for three climbers in the Beinn a'Chroin area

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just to the east of Oban.

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we're currently in the area and have...

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They've asked for our assistance.

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The visibility is extremely poor.

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With limited daylight left,

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the situation could turn very serious, very quickly.

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Back on the ground,

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and 160 miles south of Glencoe, is the town of Dumfries.

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The local police here cover a huge area of rural villages,

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towns, farmland and coastline.

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From its winding, country roads...

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..to an arterial route, bridging Scotland and northern England -

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road accidents are one of the area's biggest problems,

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causing over 400 casualties last year.

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PCs Ross Dickson and Stewart Rae have just started their day shift.

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They're part of the Landward team,

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who specialise in policing rural areas.

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Ross has lived in Dumfries all his life

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and knows that on these country roads, you have to be vigilant.

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Today, the officers have spotted a traffic offence.

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It's an accident waiting to happen.

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So we've been holding a road check, looking for any offences,

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mobile phones etc, and, as luck would have it,

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a tractor towing a trailer has driven by us, and,

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the young boy driving the tractor has been using his mobile phone.

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So we're just going to follow the tractor

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and find a safe place to stop, and we'll get out and deal with it.

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22% of road deaths are caused by 17 to 24-year-old drivers.

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Tends to be young boys, you know, that are driving the tractors

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that tend to be using their mobile phones.

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Driving a tractor, it's a very large vehicle,

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towing a long trailer, it's completely unacceptable.

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It puts other road users at risk, so he'll be suitably advised

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regarding that, as well, as well being issued a fixed penalty ticket.

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Weighing up to 24 tons,

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tractors are a common hazard on rural roads.

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The driver of this tractor could be

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facing a fine and a few points on his licence.

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-How are you doing, you all right?

-You all right?

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I'll come round here and speak to you.

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Do you know why we've stopped you?

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No, sorry.

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Right. Think about it.

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You're driving up, you're driving up the 701, right,

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what are you holding in your hand driving...looking at?

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-Nothing.

-Mobile phone.

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No, you were clearly on your mobile phone, all right?

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I wasn't on my mobile.

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Come on, we'll get in the back of the car and we'll talk about it in there.

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During his four years service, Constable Ross Dickson

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knows all too well that people will say anything

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to try and get out of trouble.

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This young tractor driver is no exception.

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Me and Stewart, both seen you, clearly, driving,

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looking at a mobile phone.

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I was, I had, there's a phone thing there,

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but I don't bring my phone to work, I get a works phone.

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Well, you had a mobile phone in your hand.

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It wasnae, I was checking something in my wallet but,

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honest, I did not have my phone in my hand, like.

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Over one million people have been caught using their mobile

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whilst driving since it became illegal nine years ago.

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You werenae looking at the road ahead.

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You were looking down, at a mobile phone.

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It wasn't your wallet you were looking at.

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I got a text, yeah, about, from my boss, but...

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Right, so you were using your mobile phone?

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I just flicked it off and then put it back.

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Aye. Listen. You're still using a mobile phone, all right?

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If you're reading a text while you're driving a tractor, or driving

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anything, you're driving that, and you're towing that trailer, right?

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No clever, all right. Got any points on your licence?

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-Yeah.

-How many have you got?

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-Three.

-You've got three.

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Right, unfortunately it's another three points.

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BLEEP

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How long have you had your licence?

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Just, well, nearly a year now.

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Getting six points in your first two years of driving

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can mean a day in court and the loss of your licence.

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Listen, you cannae be using a mobile phone when you're driving, all right?

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Especially, especially, you're driving something like that,

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it's not the most manoeuvrable vehicle in the world, OK?

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The slightest wee deviation off the road and you've lost it.

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As PC Dickson lays down the law,

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he's interrupted by a 999 call.

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133 - go ahead.

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'This is a report of a lorry,

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'log lorry that's lost one of the logs on the A75

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'just near to the roundabout at Cast.

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'Apparently the log has struck another vehicle.

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'Requesting police, we're just trying to get information from her,

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'we lost her call.'

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Roger. That's all received, thank you.

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Anyway, you're going to have to get on your way the now,

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cos we've got a 999 call to go to, all right?

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Clear left.

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The accident is seven miles away.

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A log has fallen off a lorry and hit a car,

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so the officers need to get there fast.

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In the West Highlands of Scotland,

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the Royal Navy Search and Rescue team have arrived in Glencoe.

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They are searching for three missing climbers, but visibility is poor.

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Now looking at it, you've got this high peak,

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and then one, well, you've got this peak here at the one o'clock

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and it's between the two, which will tie in at two miles.

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The cloud cover is making the search difficult,

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and their fuel is running low.

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Police mobile whisky 17, we've been cleared to assist,

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we have approximately one hour on the scene before we need to go

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and refuel, but we will proceed to the grid as you've passed.

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So far, they don't know if any of the party are injured,

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which could make the rescue more complicated.

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Police have given Richie Lightfoot a mobile number.

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He hopes it will lead straight to the climbers.

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'Hello?'

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Hello, this is rescue helicopter 177.

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We're actually searching for a party of three climbers.

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Are you one of those climbers, over?

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Are you visual of the aircraft at the moment?

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You're in the cloud.

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OK, are you on the path at the moment?

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Are there any injuries, with those in your party?

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OK, that's copied.

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They sound like they're OK, but they've just got completely lost.

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It's pretty steep around here if they...

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He says he's got less than 50 metres visibility,

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he's right up on the top.

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Daylight is dwindling and the temperature's plummeting.

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The crew decide they must persevere to locate the missing climbers

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before the chance of exposure escalates.

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Later, it's a tense game of hide and seek

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when the search and rescue team and the lost climbers

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try to find each other.

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Hello!

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That's the log there.

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In Dumfriesshire, the police catch a lorry driver

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carrying a dangerously unsecured load of timber.

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Technically, that could be a charge of

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a vehicle in a dangerous condition, all right?

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But first, we join the staff on a busy shift at a rural A&E.

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Caden's unfortunately swallowed a coin.

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The emergency services in rural areas like this

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work together to prevent as many serious accidents as they can.

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But, when they do happen, the injured are taken

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to Dumfries and Galloway Royal Infirmary...

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..which covers a huge geographical area of 2,400 miles.

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Compare that to Manchester,

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where you're never more than five miles away from an A&E department.

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Dumfries and Galloway Royal Infirmary

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serves a scattered, rural population of 148,000 people,

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many of whom are fishermen, forestry workers and farmers.

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Helping to run this hectic department as smoothly as possible

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is nurse practitioner of 13 years, Kevin Fergusson,

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who's tending to a rather unusual farming incident.

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What happened?

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Just a slight farm accident. I was clearing a forage wagon,

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it had blocked up with silage, with a Grape, and was working

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with my left hand and trying to clear the silage and it slipped.

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Just one of these cases of more hurry and less speed.

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A Grape is a sharp pronged implement used to break up soil on the farm.

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It may not look as dramatic

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as a stab wound found in an urban hospital,

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but, because it happened on a farm where the risk of infection is high,

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it could become serious.

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Farmer Kenny drove the half hour journey himself from his farm,

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13 miles away in the village of Cummertrees.

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It's now been four hours since his painful accident.

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How deep did the fork penetrate your hand?

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I don't know, actually.

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-I don't think it's gone in that far, actually.

-OK.

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Kenny's also had an X-ray done

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to check for any broken bones on his right hand.

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This is where the metal fork penetrated the hand,

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so if there was any fracture there with the puncture wound,

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it would change the management, cos it'd be classed as an open fracture.

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But the X-ray looks great and there's no fractures seen.

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We're basically treating this as a soft tissue puncture wound,

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with the risk of tetanus with it being a dirty wound.

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So the main concern with the wound is obviously the fact that

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it's been in a farm, and the risk of tetanus.

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Tetanus, also known as lockjaw, is a serious infection

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caused by bacteria found in soil and animal waste.

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If not treated, the bacteria can create a poison,

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which affects muscles and nerves.

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OK, so what we'll do is put some local anaesthetic in

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round about the wound, and give it a good clean. Then we'll have to

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give you a couple of vaccinations,

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one of them being an active tetanus vaccination, OK,

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-so a couple of jags for you, if that's OK?

-Aye.

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First, Kenny gets an injection of anaesthetic.

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Bit stingy. That OK?

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Aye, it is a wee bit, but, aye, it's fine.

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Kevin gives Kenny's hand a thorough clean

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to make sure there's nothing dangerous left in the wound.

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Although the wound looks small,

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it's really the depth of how deep the fork's went

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that's the worry because the bacteria go into the hand.

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So obviously, the most important thing is a good clean.

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Once sanitised, the wound is dressed.

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Farms can be hazardous places,

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with over 1,000 recorded injuries to farm workers last year alone.

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A lot of folk getting caught in machinery and one thing

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and another, but that's really just stupidity, while mind you,

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can't be any worse as that, but, it's just one of these things.

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Two anti-tetanus jabs later, he's good to go.

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We'll let you get away home now.

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Good, good, good.

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Rural A&E departments deal with a different range of cases

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than city hospitals, but some accidents are universal,

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as we will see later, when two-year-old Caden

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has swallowed something he shouldn't have.

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I was sitting on the sofa and he came round and he said,

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"Mummy, penny, lost."

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And I was thinking, "Oh, it's under the sofa."

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And he said no, "Mouth, belly."

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And I was like, "No, he can't have."

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The British countryside is stunning.

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But the emergency services

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don't always have time to take in the scenery.

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PCs Ross Dickson and Stewart Rae have been dealing with

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a young lad using his mobile phone whilst driving a tractor.

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They're now on a 999 call

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to another road incident that's just come in.

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We're off down to the A75. There's a wood lorry that's been

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transporting logs, it's shed... One of the logs has fell off

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and it's struck another vehicle, so we're making our way there just now.

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We haven't got any more details than that, so we don't know

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if anyone's injured or not, so we're just going to try

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and get there as quick as we can and see what's happening.

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Southern Scotland has woodland areas as big as the whole of Cornwall,

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and the sight of a log lorry on the road is commonplace.

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A large vehicle spilling logs onto roads like this

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could easily cause a pile-up.

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Do we know if the log is off the road?

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'Roger, sorry, we're unaware of that.'

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There were nearly 48,000 accidents on country roads last year,

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and most fatalities happen on roads exactly like this one.

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We're hoping that the road is going to be clear,

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there won't be any obstructions on the road.

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Make sure there's no damage hopefully,

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too much damage to the vehicles, no injuries.

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SIRENS WAILING

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There's the log there.

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We've just passed the log in the road

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that's caused the damage to the vehicle and it's off the actual road,

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off the carriageway, so it's not causing any obstruction,

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so that's certainly a bonus.

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The vehicles involved are parked just ahead.

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Everyone OK?

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Well, everyone's still standing.

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Still standing, OK.

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Fortunately, the damage to the car is relatively minor,

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concentrated around the front right wheel arch.

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If the log had gone through the windscreen,

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the outcome could have been much more serious.

0:21:090:21:12

Constable Stewart Rae gets the driver's version of events.

0:21:140:21:18

For James in the car behind, it was quite an alarming ordeal.

0:21:180:21:22

It happened that quick, like.

0:21:220:21:24

The log was on the road, virtually coming towards us.

0:21:240:21:28

And, my front wheel has run over it, doing damage to the vehicle.

0:21:280:21:32

So I'm OK, like, but it was a bit of shock, this log coming off.

0:21:320:21:36

I'm pleased it stayed on the road and didn't bounce up in the air.

0:21:360:21:39

The log lorry driver thinks he knows the reason for the accident.

0:21:420:21:46

With all the rain on the trees, made the trees slippy,

0:21:460:21:50

and I pulled up to that roundabout, they slipped forward.

0:21:500:21:54

Saw it in me mirror.

0:21:540:21:55

Actually didn't know I'd hit that car, but we'll sort it out,

0:21:550:21:59

with the insurance.

0:21:590:22:00

But securing the load is the pressing concern,

0:22:020:22:04

to stop this from happening again.

0:22:040:22:06

His load's unsafe, so what he's doing is just trying to make it safe

0:22:090:22:13

and then he can strap it better before he can go on on his journey.

0:22:130:22:16

The driver adjusts the logs with the crane attached to the lorry.

0:22:190:22:23

But Ross can't leave it at that.

0:22:250:22:28

It's still your responsibility to make sure that that wagon is safe

0:22:280:22:31

all right? And technically that could be a charge of

0:22:310:22:34

vehicle in a dangerous condition.

0:22:340:22:36

Either that or you're going too hard up to the roundabout,

0:22:360:22:38

which I think is probably the case, cos these other women stopped

0:22:380:22:41

and told us you were maybe going a bit hard,

0:22:410:22:43

so watch your speed and make sure that they are strapped down.

0:22:430:22:47

Just for the record, they were strapped, like.

0:22:480:22:51

OK, I'll take your word for it.

0:22:510:22:52

Yeah.

0:22:520:22:53

After consulting with police HQ, Ross decides there's only one option

0:22:550:22:59

in this case - to press charges.

0:22:590:23:02

Just, due to the circumstances, the fact that the load shouldn't have

0:23:020:23:06

came off, it has to get reported to the court, OK, sir?

0:23:060:23:09

So basically that's a charge of the vehicle being a dangerous load,

0:23:090:23:13

which is Section 40 of the Road Traffic Act 1988, OK?

0:23:130:23:16

Do you have any reply to make to the charge?

0:23:160:23:19

No. No point, is there?

0:23:190:23:21

Thank you very much, sir. I'll let you get on your way now.

0:23:210:23:24

I'll no doubt hear from you.

0:23:240:23:26

You might not hear from us, you'll hear from the court probably.

0:23:260:23:29

Thank you, sir.

0:23:290:23:30

All right, OK. See you then.

0:23:300:23:32

The decision's been made to charge the driver of the vehicle.

0:23:340:23:37

It's his own company anyway, it's his own vehicle.

0:23:370:23:40

He drives it, self-employed so he's in charge of the vehicle

0:23:400:23:45

being secure, making sure the load's safe and secure.

0:23:450:23:48

He hasn't done that because one of the logs has fell off

0:23:480:23:52

and you heard him say there that the logs are slippy and they were wet.

0:23:520:23:56

He should have made extra care that the logs were secured.

0:23:560:24:00

There's also the possibility

0:24:000:24:02

that his driving hasn't exactly been perfect.

0:24:020:24:05

Ross and Stuart aren't even halfway through their shift

0:24:060:24:09

when they get another 999 call to a fire

0:24:090:24:12

near a residential area ten miles away.

0:24:120:24:15

160 miles north, the Royal Navy search and rescue team

0:24:300:24:34

are trying to find three lost climbers on a mountain in Glencoe.

0:24:340:24:38

Stuck in cloud, with just a phone for navigation,

0:24:400:24:43

the climbers are lost, cold and tired.

0:24:430:24:46

100 yards? Good?

0:24:490:24:52

'Look for the driest bit.'

0:24:520:24:55

The helicopter fuel is getting low, and there's limited daylight left.

0:24:550:24:59

Senior observer Richie Lightfoot decides to land the helicopter

0:24:590:25:03

at the foot of Beinn a'Chroin.

0:25:030:25:05

They'll work together with local police

0:25:050:25:07

and try to pinpoint the exact location of the three men.

0:25:070:25:10

What we could do is have another quick search.

0:25:130:25:15

We've got about an hour's worth, to get fuelled and then...

0:25:150:25:19

They're in the cloud at the moment, but they're on a path.

0:25:190:25:22

Now, do you have a map with a position on it or a grid?

0:25:220:25:27

I've got the grid reference, it's back in the vehicle right enough.

0:25:270:25:30

Have a quick look and then....

0:25:300:25:32

Using their smartphone, the climbers manage to give the police

0:25:320:25:36

coordinates of their rough location.

0:25:360:25:38

But the thick cloud meant they can't see or be seen

0:25:380:25:42

by the helicopter.

0:25:420:25:44

What I think they've initially done is they've gone a wee bit to

0:25:440:25:47

the east, and then they've got themselves not quite crag-fast,

0:25:470:25:50

but they've got themselves in the top of the crags.

0:25:500:25:53

To be crag-fast means to be stuck. Unable to move up or down.

0:25:530:25:58

Since these climbers can move, the police think they might be able

0:25:590:26:03

to get to a place where the helicopter can pick them up.

0:26:030:26:06

If they moved back to the summit, where they've given us...

0:26:080:26:12

You reckon they're just here?

0:26:120:26:14

I reckon, yeah.

0:26:140:26:15

-From, between the two there. In about there somewhere.

-Right.

0:26:150:26:19

Carrying out this kind of rescue in darkness

0:26:200:26:23

could mean major risks for the aircraft, mountain rescue team

0:26:230:26:27

and the missing men.

0:26:270:26:29

Richie is determined to find them

0:26:290:26:31

before they lose any more light or need to refuel.

0:26:310:26:34

So what we'll do is we'll go back and have another search.

0:26:370:26:40

If you could see if you can't get either a more accurate position

0:26:420:26:46

off them, where they actually are right now.

0:26:460:26:48

I reckon we've got about another half-hour, 40 minutes

0:26:480:26:51

that we commit before we have to go to fuel.

0:26:510:26:54

With the mountain rescue team on standby,

0:26:550:26:58

and the police trying to narrow down the search area,

0:26:580:27:00

Richie hurries back to update the crew.

0:27:000:27:04

The weather's getting even worse,

0:27:340:27:36

so Richie phones the climbers again to check on their rough position.

0:27:360:27:40

-Hello?

-Hello, yes, we're hovering over the path,

0:27:400:27:42

this is about as high as we can get due to the cloud base.

0:27:420:27:46

Are you visual us and can you hear the aircraft? Over.

0:27:460:27:50

If you could walk down the path towards

0:27:580:28:00

the sound of the aircraft, hopefully you'll come down eventually

0:28:000:28:04

below the cloud line, and this is where we will be.

0:28:040:28:07

With the threat of darkness, and the weather closing in,

0:28:100:28:12

Richie decides their best option is to land the ten-ton Sea King helicopter,

0:28:120:28:17

close to where they think the men are.

0:28:170:28:19

OK, you are clear left, look over to your left.

0:28:220:28:25

There's a quite large rock just under my window at the door.

0:28:250:28:28

Go down slowly.

0:28:280:28:31

Three feet to the tail, two foot to the tail.

0:28:310:28:35

Coming down now. Now.

0:28:350:28:37

The landing has been carried out safely.

0:28:410:28:43

Now the job is to try and find the three lost climbers.

0:28:430:28:47

At Dumfries Royal Infirmary, the accident and emergency department

0:28:550:28:59

have to deal with a range of injuries.

0:28:590:29:02

Nurse practitioner Kevin Ferguson has patched up a farmer,

0:29:020:29:05

who managed to stab himself with one of the sharpest tools on the farm.

0:29:050:29:09

Working alongside Kevin is Doctor Niall Campbell.

0:29:110:29:14

You've got some blood on your hands.

0:29:140:29:16

Is that cos you've cut them or from your face?

0:29:160:29:19

Niall is two and a half years into his first consultancy post.

0:29:190:29:24

Getting to grips with the mix of cases that rural A&E can throw up

0:29:240:29:27

has kept him very busy.

0:29:270:29:29

Today, Niall is dealing with two-and-a-half-year-old Caden,

0:29:330:29:36

who has swallowed a coin.

0:29:360:29:38

I was sitting on the sofa and he came round and said,

0:29:380:29:41

"Mummy, penny, lost."

0:29:410:29:43

I was thinking, "Oh, it's under the sofa".

0:29:430:29:45

And he said, "no, mouth, belly", and I was like, "no, he can't have".

0:29:450:29:49

I phoned the doctor and the doctor said that

0:29:490:29:52

if it's not, like, in his windpipe, it should just pass

0:29:520:29:56

when he goes to the toilet,

0:29:560:29:57

and then I just kind of worried cos he said he had sore stomach,

0:29:570:30:00

so I came up to A&E.

0:30:000:30:02

We'll just come on round to....

0:30:020:30:04

Caden's X-ray results are just in.

0:30:060:30:08

On the X-ray, we can see that Caden's unfortunately swallowed a coin.

0:30:100:30:15

The good news is this won't likely result in any problems.

0:30:150:30:19

It's a 1p and anything up to about a 50p in size

0:30:190:30:23

should just pass itself.

0:30:230:30:25

Mum, you don't need to watch his toilet. It should just pass itself.

0:30:250:30:28

In the unlikely event there's any problems,

0:30:280:30:30

if he was getting abdominal pain or getting constipated

0:30:300:30:33

or you were worried,

0:30:330:30:35

you just bring him back any time and we will have another look at him.

0:30:350:30:38

How long will it take to come out?

0:30:380:30:40

It could take anything up to a few days.

0:30:400:30:42

It's not necessarily going to be the next time goes to the toilet.

0:30:420:30:45

If he's going to the toilet as normal and eating as normal,

0:30:450:30:47

you've got nothing to worry about.

0:30:470:30:50

80 children every day are taken to hospital after choking,

0:30:500:30:53

and coins are the most common non-food cause for toddlers.

0:30:530:30:58

Thankfully for Mum and Dad,

0:30:580:31:00

the penny has passed safely into his stomach.

0:31:000:31:02

Children will tend to swallow things they shouldn't,

0:31:020:31:05

sort of put things they shouldn't into their ears or their nose.

0:31:050:31:08

My own son's done something similar,

0:31:080:31:11

and, yeah, so it's not a rare thing to occur,

0:31:110:31:15

and usually, and fortunately if it's a small coin like this,

0:31:150:31:20

it's going to just resolve and not result in any problems.

0:31:200:31:23

But getting things stuck where you shouldn't

0:31:230:31:26

isn't just a pastime reserved for children.

0:31:260:31:29

Consultant Pete Armstrong has ten years' experience

0:31:310:31:34

dealing with all the challenges a busy A&E department throws at him...

0:31:340:31:38

He's got a wound across the middle phalanx on his ring finger.

0:31:400:31:45

..including the fiddly minor ones.

0:31:480:31:50

Just going to go and see the next patient,

0:31:510:31:54

who's a 20-year-old lady who's got a cotton bud stuck in her ear,

0:31:540:31:57

so we're just going in here.

0:31:570:31:59

Is it Greta? Hi, Greta. My name's Pete Armstrong.

0:32:000:32:03

I'm the A&E consultant on tonight.

0:32:030:32:05

You've got a cotton bud stuck in you. How long has it been there?

0:32:050:32:07

About half an hour. I feel so silly.

0:32:070:32:09

OK. These things happen.

0:32:090:32:11

You know that the smallest thing you should put in your ear is your elbow?

0:32:110:32:14

Tell me, was there any bleeding or anything coming out?

0:32:140:32:17

-No. No.

-OK, fine.

0:32:170:32:19

Just a bit sore.

0:32:190:32:20

Cotton buds might seem harmless,

0:32:200:32:22

but 7,000 of us end up in hospital because of them every year.

0:32:220:32:26

OK.

0:32:280:32:30

You sometimes feel a little bit of a scratch just as this goes down.

0:32:300:32:33

Ow.

0:32:350:32:36

Sorry. I might just have to get a slightly different...

0:32:360:32:40

I think we'll need to get a slightly... There we go.

0:32:420:32:45

Yay!

0:32:450:32:46

I feel really silly.

0:32:460:32:48

-I don't think you'll want it back, will you.

-No!

0:32:480:32:51

SHE LAUGHS

0:32:510:32:53

With Greta, it was relatively straightforward.

0:32:530:32:55

You could see the cotton bud very easily,

0:32:550:32:58

and just with some fine forceps was able to lift it out

0:32:580:33:02

and remove it very simply.

0:33:020:33:04

Greta seems glad it's all over, but something as seemingly benign

0:33:040:33:09

as a cotton bud can be really bad news for your ears.

0:33:090:33:12

I mean, usually what will happen is

0:33:160:33:18

you can cause sort of localised trauma to the ear canal,

0:33:180:33:21

which can cause some cuts.

0:33:210:33:22

If you couldn't get it out, it could become infected.

0:33:220:33:25

If you push it down far enough, one first thing,

0:33:250:33:27

if there's any wax in there, you'll actually push that down against

0:33:270:33:31

your eardrum which will reduce your hearing in the short-term,

0:33:310:33:34

and if you keep pushing far enough, you can actually burst your eardrum.

0:33:340:33:38

So, all in a day's work.

0:33:410:33:42

In Dumfries, south-west Scotland, PCs Ross Dickson

0:33:510:33:55

and Stewart Rae are nearing the end of a very busy shift.

0:33:550:33:58

They've already pulled over a young lad for using a mobile

0:34:000:34:03

whilst driving a tractor, and they've charged another driver

0:34:030:34:07

after a log fell off the back of his lorry,

0:34:070:34:09

damaging the car behind and narrowly avoiding a more serious incident.

0:34:090:34:13

Now they're racing at speeds of over 60 miles an hour

0:34:170:34:20

to another emergency call-out.

0:34:200:34:21

SIRENS WAILING

0:34:210:34:24

We're currently en route to New Abbey.

0:34:250:34:28

There's an electrical substation on fire. Fire service are attending so,

0:34:280:34:33

we've also got to attend, make sure that it's not near any property.

0:34:330:34:37

Eight miles south of Dumfries, New Abbey is home to around 800 people.

0:34:390:34:44

If the fire is in a built-up area,

0:34:440:34:46

they may need to evacuate people from their homes.

0:34:460:34:49

Roger, that's all received, thank you.

0:34:490:34:52

Just had further information there that the fire's actually

0:34:520:34:55

at a sawmill, so, again,

0:34:550:34:58

potential for it being quite a large scale fire could be pretty big.

0:34:580:35:03

There is some residential houses near this sawmill, so...

0:35:030:35:07

Hoping the fire will be contained to the actual substation itself.

0:35:070:35:12

When it comes to any fire,

0:35:130:35:15

a stockpile of dry wood is the last thing you need.

0:35:150:35:18

So a fire at a sawmill could be catastrophic.

0:35:180:35:21

This is us just entering New Abbey just now.

0:35:240:35:26

Can see there's some smoke, quite a lot of smoke actually.

0:35:280:35:32

The sawmill has a large amount of timber on-site,

0:35:360:35:39

so the effect on business could be devastating.

0:35:390:35:42

Ross and Stewart are first on scene.

0:35:420:35:44

Through thick smoke, they must find the source of the fire.

0:35:460:35:51

Just trying to get everyone away from this.

0:35:510:35:53

SIRENS WAILING

0:35:570:35:58

The sirens signal that the fire service is not far away.

0:35:580:36:02

The police officers ensure the area is evacuated.

0:36:020:36:05

One, three, three, Oscar three.

0:36:050:36:08

'Go ahead.'

0:36:080:36:10

Roger, sarge, just for information,

0:36:100:36:12

it's an electrical fire within one of the sawmill buildings.

0:36:120:36:17

The workers are telling us that it is bursting into flames

0:36:170:36:21

every now and again and they're continually putting it out.

0:36:210:36:23

Fire service are just approaching now.

0:36:230:36:27

I'll give you an update once they can assess the situation.

0:36:270:36:30

This type of fire isn't unusual.

0:36:320:36:35

Around 60% of accidental house fires

0:36:350:36:38

are caused by electrical equipment.

0:36:380:36:40

Thankfully the fire fighters have arrived to take charge of the scene.

0:36:400:36:44

Basically, one of the workers over there

0:36:460:36:48

has been told to start a machine up.

0:36:480:36:50

As he went to the power source to start it up,

0:36:500:36:53

it's just burst into flames,

0:36:530:36:55

so everyone's been evacuated from the building.

0:36:550:36:58

We're just here to make sure that people are OK

0:36:580:37:00

and everyone's fine so it's up to the fire service now

0:37:000:37:03

to make sure it's safe. It's a good morning. Good morning.

0:37:030:37:06

And a busy one at that, but now Ross and Stewart's job here is done.

0:37:060:37:12

Back in Glencoe...

0:37:200:37:22

..the Navy Sea King helicopter has landed on Beinn a'Chroin.

0:37:250:37:29

Now, winch-man, trained medical technician and experienced

0:37:290:37:32

hill-walker H sets out on foot to try and find the three men.

0:37:320:37:36

As we all know in hills, you know,

0:37:390:37:41

while you can hear something coming it can echo off things,

0:37:410:37:45

so my initial worry was that they would end up going off track

0:37:450:37:48

basically, and getting themselves into further danger.

0:37:480:37:51

So, my plan was to go into the distance,

0:37:510:37:54

just to try and cut that gap down, of margin for error down,

0:37:540:38:00

and then sort of guide them visually back to the aircraft.

0:38:000:38:03

He's dropped out. I'm going to try and call him again.

0:38:060:38:09

Richie's on the phone, trying to lead the climbers towards H,

0:38:090:38:13

but he doesn't know if they're going the right way.

0:38:130:38:16

The visibility is reducing the higher up H gets,

0:38:160:38:19

and in these conditions,

0:38:190:38:21

there's a real risk the two parties might miss each other altogether.

0:38:210:38:25

Hello!

0:38:270:38:28

In very low visibility,

0:38:360:38:38

H has climbed almost 600 feet in 15 minutes.

0:38:380:38:42

At last, he hears a whistle in the distance.

0:38:420:38:45

WHISTLING

0:38:460:38:48

Hello!

0:38:500:38:51

WHISTLING

0:38:510:38:53

I can hear ya!

0:38:530:38:54

I've got a visual now.

0:39:050:39:08

Believe it or not, it was the old-fashioned whistle

0:39:130:39:16

that came in handy.

0:39:160:39:17

And actually saved the day because as I was approaching them,

0:39:190:39:22

I was shouting over them, they were blowing their whistle

0:39:220:39:25

and it gave me vectors to be able to eventually get visual with them.

0:39:250:39:30

How you doing? You must be the three missing climbers?

0:39:350:39:39

All right...

0:39:390:39:41

No problem at all, no problem at all.

0:39:410:39:43

We're about, we've got about another sort of ten to 15 minute walk

0:39:430:39:46

down the path, where they're waiting for us

0:39:460:39:49

but we've only got about ten, 15 minutes' worth of fuel

0:39:490:39:51

so we'll have to go as quickly and as safely as possible.

0:39:510:39:55

OK. You guys all fit? There's no injuries or anything, is there?

0:39:550:39:58

The three men are cold and tired,

0:40:000:40:02

but they've still got 600 feet of rough terrain to descend.

0:40:020:40:07

You all right, buddy? You look a bit exhausted.

0:40:070:40:10

At last, they catch their first glimpse of the rescue helicopter.

0:40:180:40:22

After four hours of being lost and stranded in dense cloud,

0:40:320:40:35

it's a huge relief for the three men.

0:40:350:40:38

They won't have to spend a lonely night on the freezing mountain.

0:40:380:40:41

These are your men.

0:40:460:40:47

No problem at all!

0:40:470:40:49

With around 300 call-outs every year,

0:40:490:40:52

rescuing an average of over 300 people,

0:40:520:40:55

it's another positive result for the crew.

0:40:550:40:58

Hey, no worries. Take care, all right? Take care.

0:40:580:41:01

Job done.

0:41:010:41:02

-Back for tea, biccies and medals. I think so.

-Beautiful!

0:41:040:41:08

And for pilot Geoff "Spuggy" Richardson,

0:41:080:41:10

it's been another good day at the office.

0:41:100:41:14

Really, we were quite lucky in the fact that there was just

0:41:140:41:16

a slight break in the cloud that allowed us to land

0:41:160:41:19

about 400 feet below the summit.

0:41:190:41:21

Which then allowed us to despatch our mountain goat, H,

0:41:240:41:28

to go and seek them out, which he successfully did.

0:41:280:41:31

So from our perspective it was great

0:41:310:41:35

that we were able to you know, basically, achieve the aim,

0:41:350:41:39

at quite an early stage before it escalated, before it got dark

0:41:390:41:43

and before the weather deteriorated, so a very pleasing job all round.

0:41:430:41:48

It doesn't get any better than that.

0:41:500:41:52

We managed to get three people off the hill,

0:41:520:41:55

uninjured, before dinner, before dark, so, yeah, great result.

0:41:550:42:00

What started off as a training exercise

0:42:010:42:03

turned into a full-scale rescue of three climbers

0:42:030:42:06

lost at the top of a mountain in Glencoe.

0:42:060:42:09

It's been all go for the emergency services in Scotland's rural areas.

0:42:190:42:23

The young tractor driver pleaded guilty

0:42:250:42:27

to driving whilst using a mobile phone.

0:42:270:42:29

He was fined and got three points, but kept his licence.

0:42:290:42:32

The log lorry driver pleaded guilty to the offence.

0:42:340:42:38

He was fined £100 and received three points on his licence.

0:42:380:42:42

And the three climbers rescued from the top of a mountain in Glencoe

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by the Royal Navy are now safe and well after their ordeal.

0:42:470:42:50

And you thought it was quiet in the countryside.

0:42:520:42:54

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