Episode 12 Countryside 999


Episode 12

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From the Highlands of Scotland

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to the coast of Cornwall,

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the great British countryside is spectacular.

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But we work and play in it at our peril.

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And when things go wrong,

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the emergency services race to the rescue.

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This chap is having a heart attack.

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We need to get him in quickly.

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We've got a cow on the road.

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Countryside policing at its finest, yeah.

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Going hundreds of miles against the clock...

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..battling the elements and breaking the waves....

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..from the Welsh valleys

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to winding country roads...

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..we'll be right at the heart of the action...

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..with police fighting crime...

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I'm not arguing it, I'm reporting you for.

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..paramedics saving lives...

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BABY WAILS

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..and lifeguards patrolling the seas.

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We're there as the emergency services pull together

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to pick up, patch up and protect the public.

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This is Countryside 999.

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Coming up...

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In Wales, the police go head-to-head with white van man.

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No, the phone was in your hand.

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OK? As you were coming over there, I can see you in this mirror.

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The Cornwall Air Ambulance

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scrambles to a serious accident on a country lane.

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Right, we have got somebody who has come off their push bike

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at quite a high speed, approximately 40 mph.

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And, in Penzance, a man with a brain tumour needs urgent medical care.

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We're not sure whether this is part of the cancer or possibly

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a little bleed within the cancer itself.

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Getting away from the hustle and bustle of urban life

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is one of the great attractions of the countryside.

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The peace and quiet is part of what draws people here.

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But don't be fooled by the beautiful views.

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The winding country lanes aren't just picturesque,

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they're vital access routes.

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And it's part of the job of our country coppers to keep them safe.

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The Dyfed Powys Police face a bigger challenge than most -

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they look after a vast patch in the very heart of Wales.

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An area of 4,000 square miles

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that includes the Brecon Beacons National Park.

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PC Gareth Evans

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and Special Constable Andy Davis are part of Brecon's Road Policing Unit.

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This is Brecon-born Gareth's home turf.

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He has been a bobby for 13 years.

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They patrol the main roads in an unmarked car

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on the lookout for anything dodgy or dangerous.

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Today, we will be patrolling the main A40

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between Brecon and sort of Tricastle, down to the border.

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Basically, we're looking for sort of stuff that perhaps

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stands out as unusual to us,

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doesn't look perhaps local.

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Predominantly, we know that vans, etc.,

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are used for certain types of offenses.

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Sending out the message that we are there carrying out the patrols

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to try and prevent the crimes happening.

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It's not long before Gareth spots something he's not happy about.

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Could I have a Code 2 vehicle check, please? Location - Sennybridge.

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He reckons the driver is using his mobile.

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The gentleman in front, he had a mobile phone up to his right ear,

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leaning over the steering wheel, talking into the device.

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He obviously hasn't seen us,

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so we'll go after him now and deal with it accordingly.

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-He's actually...

-He's sitting on it.

-Yeah, he has actually sat on it.

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I can actually see him in the wing mirror.

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Obviously, he's veering there into sort of the centre of the white line

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as well, so...

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I am aware there is a lay-by just up here on the left, so...

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SIREN

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They pull him over.

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As you've driven through the last village,

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off Sennybridge, I was parked on the side of the road, OK?

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I've been aware of you travelling through the village, I've looked,

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and you were on your mobile phone, OK?

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It was in your right hand to your right ear, and as you passed by,

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I watched you, OK?

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No, the phone was in your hand, OK?

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As you've come down there, I can see you in this mirror.

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And you've actually

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clipped the white line as well as you came through that bend,

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showing that you weren't concentrating, you were more...

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Right. OK.

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This isn't the place I'm going to argue about it.

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If you want argue about it, you can attend court, OK?

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No.

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I said, I'm not arguing it, I'm reporting you for it.

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Later, Gareth decides he's had enough.

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It's part of the investigation.

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The jagged cliff tops, glorious beaches and wild moorlands

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make Cornwall a major holiday destination.

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Over 4.5 million people come to this beautiful,

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remote part of the UK every year.

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The crew of the Cornwall Air Ambulance have to be ever alert.

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Paramedic Mark Fuszard has been working here for over seven years.

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He and his colleagues are called out on three or four

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emergency missions every day, 365 days of the year.

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From its base by Newquay airport,

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the Air Ambulance can reach any part of the county within 20 minutes.

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OK. Thanks, Bob, we're on our way. Cheers, bye.

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Right, we've got someone who's come off their push bike

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at quite a high speed, approximately 40 mph.

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A 35-year-old lady who's got a pelvic fracture.

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There's a Rapid Response vehicle on scene, and wants our assistance.

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This purpose-built and highly equipped aircraft

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flies at 140 mph

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and is being dispatched to the accident

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near the village of St Austell.

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PREFLIGHT CHECK

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-Cabin doors, I'm good in the front.

-Yeah, good in the back.

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Paramedic Mark will help navigate.

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They need to find the exact location of the incident.

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The Rapid Response vehicle has called us in

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due to the fact that she has got a fracture to her pelvis

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and she will need to be taken to a major trauma centre,

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which our major trauma centre is in Plymouth.

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So it's looking like we'll probably be taking this lady to Plymouth.

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The woman has fallen off her bike on a country lane,

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40 miles by road from the hospital in Plymouth.

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Today, in busy bank-holiday traffic,

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that could mean a journey of two and half hours.

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The Air Ambulance can get her there in 15 minutes.

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But first, they have to find the scene of the accident.

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They've got rough coordinates, but they can only pinpoint it

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by spotting the Rapid Response vehicle that is on the ground.

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We are looking for an RRV on the scene, guys.

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If you see anything, give us a shout.

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OK, we have got police going down this road for some reason.

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-Have you got it?

-Yeah, below us now.

-Oh, yeah, down there, look.

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Got it.

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But now they need somewhere to land.

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I'm just going to have a little closer look at the site.

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Finding a safe spot amongst the pylons and livestock is tricky.

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The field nearest to the accident has horses in it.

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There is also a wire running right across it, yeah.

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Going down this side of it.

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-The horse is going ballistic.

-Yeah.

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-These horses are going to go mad, aren't they?

-Yeah, they are.

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I tell you where we can land, guys. There's a great piece of land here.

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-OK, we'll go into the car park there.

-Roger, Dodge.

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We're clear of the lamppost this side. Looking good.

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Good left. Good left. Brilliant.

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-OK.

-OK, yeah.

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They've found a safe spot to land,

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but it is a good quarter-of-a-mile sprint to the site of the accident.

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The police have blocked off the road.

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The patient husband and children are waiting anxiously.

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Mark must assess holidaymaker Emma's injuries quickly

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and get her to Plymouth fast.

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Back in Wales, the stunning mountains and hills are crisscrossed

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by a maze of country roads patrolled by the Brecon Roads Policing Unit.

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Earlier, PC Gareth Evans pulled over a van driver

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who he thinks he saw using his mobile whilst driving.

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It was in your right hand, to your right year.

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And as you passed by, I watched you, OK?

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Then...

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No. The phone was in your hand.

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OK? As you come down there, I can see you in this mirror.

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No.

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I said, I'm not arguing it, I'm reporting you for it.

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Could I trouble you for a Code 6 vehicle check, please?

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Same officer location.

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Nathan says he's innocent, but Gareth wants to dig a little deeper.

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'It's got no insurance and no MOT on the vehicle.'

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Yep, that's all received. And if I could have that e-mailed to me, please, as well.

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It looks like he's got no insurance,

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no MOT and no tax disc, either.

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Thank you. 2-4, standing by.

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Right, Nathan, the tax disc that's being displayed in this vehicle

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doesn't match this vehicle, OK?

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I'm arresting you on suspicion of fraudulent use of a vehicle

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excise license. I have to caution you, you don't have to say anything

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but it may harm your defence if you do not mention when questioned

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something you later rely on in court. Anything you do say

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may be given in evidence.

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The reason for the arrest is to carry out a swift

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and prompt investigation of the offense, OK?

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I need to ask you questions in relation to this being

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displayed in your vehicle.

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That's for me to know, right, at the moment.

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It's part of the investigation.

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Right.

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I'll get that. Here we go.

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OK. Right, step out of the vehicle for me.

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Step out of the vehicle.

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I said, I'm not going to discuss it here on the side of the road,

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all right? Stick your hands out in front.

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Right. Come with me for a second.

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Gareth isn't going to let Nathan continue his journey

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without further investigation.

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It's very easy to jump into a vehicle and just drive it,

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thinking you're insured or thinking it's taxed or MOTed.

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But then if you get stopped by the police,

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checks are carried out, and then, obviously, ignorance,

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unfortunately, isn't a defence in law.

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So, it's off to the nick for Nathan.

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He'll be kept for a couple of hours

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while Gareth looks into the possibly dodgy tax disc.

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Later...

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In Cornwall, the Air Ambulance help a woman

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with a possibly fractured pelvis.

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As I came around here, I saw a car whizzing up.

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When I got to the bottom and she didn't turn up,

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and I just thought, "Oh, no!"

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Gareth is the bearer of bad tidings for a driver in Brecon.

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Um, it's bad news, unfortunately.

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But, first, a holidaymaker undergoes an urgent brain scan.

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If you get a sudden bleed in the brain,

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blood usually shows up as a brightness on the X-ray picture.

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Right at the tip of Britain, on the Land's End Peninsula,

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is the remote Cornish town of Penzance.

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Its beautiful beaches and scenic harbours

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draw in the tourists every summer.

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They come to enjoy what the fishermen and farmers

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have all year round.

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On the edge of town, is the West Cornwall Hospital.

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It's an urgent care centre,

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providing hospital casualty cover for locals and holidaymakers alike.

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Otherwise, the nearest emergency care

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is at the Royal Cornwall Hospital, near Truro, 30 miles away.

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OK.

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Dr Neil Davidson is an urgent care GP.

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Big stethoscope, really, for a...

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He's trained in acute trauma medicine.

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Thank you.

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Do you want that?

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This baby's parents are worried she might have meningitis.

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Dr Davidson puts their mind at ease.

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At the moment, that is

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not something that is featuring in my differential diagnosis at all.

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And nine-year-old Dylan has hurt his hand.

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-So, is it very sore?

-Quite.

-OK.

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He trapped it in a car door.

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I'm sure that must be worth some more pocket money, don't you think?

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I'm quite happy that we've done no permanent damage.

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Without specialists on hand,

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doctors here have to tackle anything that's put in front of them.

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This young fellow has had a earful.

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One.

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-Thank you.

-Here she comes. OK?

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Oh, my God.

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They're headphone plugs, one in each ear.

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I'm afraid I'm not washing them, you can have them back like that.

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That was an unusual one, a first for me.

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But it can turn serious.

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Phil has had to interrupt his annual family holiday in the Scilly Isles.

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Yesterday, he lost control of the right side of his body

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while paddling with his two young children, George and Charlotte.

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Today, he and his wife, Sarah, have flown to Penzance

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for an emergency brain scan.

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They've had to leave the kids on the island with their grandparents.

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This is a gentleman who is on holiday in the Isles of Scilly.

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He has had a brain tumour

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diagnosed three years ago

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and it's known to have recently been increasing in size.

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Unfortunately, whilst on holiday over the last two days,

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he's developed some weakness of the right side of his body

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and we are not sure whether this is part of the cancer

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or possibly a little bleed within the cancer itself.

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Let's hope we can get this sorted out

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and you can enjoy the rest of your holiday.

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-Just interrupt the family holiday.

-Yes, OK.

-No, it's fine.

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The doctor has asked us to do a quick scan of your head.

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So, what we're going to do is get you to have a lay down,

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-your head on the pillow, feet at the bottom end.

-Yeah.

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Once the CT scan is done, we'll be able to get that reported and,

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hopefully, turn him around as quickly as possible in order for him

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to catch a flight back to the Isle of Scilly,

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I think, in about another hour's time. So...

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A tough ask, but we will try and manage it.

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-You're on holiday, are you?

-Yes.

-Whereabouts are you on holiday?

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-On the Scilly Isles.

-Oh, fantastic. How long for?

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-Two weeks.

-Two weeks.

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-Is this week one or two?

-This is midway through.

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Midway through, right.

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The scan is going to last no more than ten seconds. Really still.

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Philip, the table's going to move now.

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30 miles away, at the main emergency hospital in Truro,

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a radiologist will look at the scan on a shared computer network,

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then phone Dr Davidson with the results.

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All finished, we'll come and get you off the table now.

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There you go, well done.

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-Have you got everything you came in with?

-Yes.

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-Any questions before you head off?

-No, that's fine.

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Thank you very much. Thank you.

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The doctor will be looking at those images when you get there.

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All Phil and Sarah can do now is wait.

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With only one flight back to the Scillies,

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Dr Davidson is pushing to get the results quickly.

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I phoned...

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before you even had the scan, I phoned them up,

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so they are on the case.

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So, hopefully, we'll get that report as quickly as possible. OK.

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Thank you.

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If the scan shows that Phil has a bleed on his brain,

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he'll be taken immediately to a specialist unit in Plymouth.

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But if the results show nothing untoward,

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he and Sarah might just make their plane

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back to the Scilly Isles, which leaves in less than an hour.

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If you get a sudden bleed in the brain,

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blood usually shows up as a brightness on the X-ray picture.

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52 miles away, the Cornwall Air Ambulance service has been

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called to an emergency in Par, St Austell.

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They've had to land their helicopter a quarter of a mile

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away from the scene of the accident.

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A woman has fallen off her bike at high speed.

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The woman's husband and children are anxiously waiting

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while the rapid response team attend to her.

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Now it's up to paramedic Mark to assess the situation

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and take her to the nearest trauma unit by helicopter.

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The woman, Emma, may have fractured her pelvis.

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Mark is also concerned about possible injuries to her neck

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and spine, any of which could lead to internal bleeding

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and put Emma's body into shock.

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A lot of this is down to precaution.

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Because you've got pain in your hip,

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we're just treating you for the worst-case scenario.

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Guys, what we're going to need to do is C-spine control

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and collar.

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I know it seems a bit of overkill, but because you've got

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a lot of pain in your hip, we're going to look after your neck.

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You've come down here at a fair lick, apparently, so we're going to look

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after your neck and your pelvis, along with everything else.

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All Emma's two young sons, Jake and Austin,

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and husband Steve can do is stand by.

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As I came round here, I saw a car whizzing up

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and I got to the bottom and she didn't turn up.

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I just thought, "Oh, no,

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"she's either hit the car or gone on the gravel".

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She came down the hill, she had one of the children's fleeces

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and unfortunately it got tangled in the front wheel.

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We were coming down the hill at great speed

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and coming up the hill, they got a bit hot

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and the situation was she just took it off them

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because they were sweating and coming down the hill,

0:24:080:24:11

it got tangled up.

0:24:110:24:12

She went straight over the handlebars onto the concrete.

0:24:120:24:15

It's a worrying time for them all.

0:24:180:24:20

It's not like she's going to be... You know, really hurt.

0:24:250:24:29

She'll be fine. After a while.

0:24:290:24:32

Liam, how much morphine have you given this lady?

0:24:380:24:41

Emma's pain has been managed by morphine,

0:24:450:24:48

but now the paramedics must manoeuvre her onto a stretcher

0:24:480:24:52

used for patients with spinal injuries.

0:24:520:24:54

Emma, can you straighten your leg?

0:24:580:25:01

What about this leg?

0:25:010:25:03

Does that hurt when you do that?

0:25:030:25:04

It's a delicate operation -

0:25:090:25:10

if her body is jilted, it could lead to further complications.

0:25:100:25:14

Is that significantly more painful now we've moved you?

0:25:160:25:19

It's just going across there. And into my...groin.

0:25:200:25:25

Once she's safely onto the stretcher, Mark updates her family.

0:25:270:25:31

Right, husband! Basically, we'll take

0:25:320:25:34

your good lady to hospital in a minute.

0:25:340:25:36

Everything at the moment is looking fine,

0:25:360:25:37

but we are just a bit concerned about her pelvis.

0:25:370:25:40

-Course.

-She's taken quite a tumble.

-Yes, it's hard, quite fast.

0:25:400:25:43

Her pelvis is slightly out of alignment,

0:25:430:25:46

-but that could be because it's swollen, as well.

-Right.

0:25:460:25:49

-Until we get it x-rayed, we won't know.

-Of course.

0:25:490:25:51

We need to take her into hospital to get her x-rayed.

0:25:510:25:53

-Everything else is looking OK.

-All right, no problems.

0:25:530:25:56

Now, the ambulance will take Emma to the helicopter,

0:25:590:26:02

then she'll be flown to the trauma centre in Plymouth.

0:26:020:26:06

Emma's two sons will follow on with their dad.

0:26:110:26:14

-All right. You all right, mate?

-Yeah.

0:26:180:26:20

Emma, don't worry, we'll be there in a minute, OK?

0:26:230:26:26

Later, as Emma is parted from her family,

0:26:260:26:29

she has to face her fear of flying - alone.

0:26:290:26:32

Earlier, PC Gareth Evans stopped a driver who was

0:26:410:26:44

talking on his mobile.

0:26:440:26:45

I'm not going to discuss it with you at the side of the road,

0:26:480:26:50

we'll discuss back at the station, all right?

0:26:500:26:52

With Nathan put to rights, Gareth and Andy are back on the road.

0:26:590:27:04

Brecon born and bred, Gareth's not just policing the community,

0:27:080:27:13

he's part of the community.

0:27:130:27:14

And he's just entered the local country show baking competition.

0:27:160:27:20

What type of cakes did you make last night?

0:27:210:27:24

Er, Victoria sponge

0:27:240:27:28

and two quiches.

0:27:280:27:30

Oh.

0:27:300:27:31

Just a local show

0:27:320:27:37

with a section in the cookery that men are only allowed to enter.

0:27:370:27:41

So it's for a sponge and a quiche...

0:27:410:27:43

I enjoy cooking my spare time, so, er...

0:27:440:27:47

I've entered in each class.

0:27:470:27:50

Whether I win any prizes remains to be seen!

0:27:510:27:54

MACHINE BEEPS

0:27:540:27:55

But enough of the cakes -

0:28:010:28:02

it's not long before they spot another potential prize.

0:28:020:28:06

A vehicle's just gone past us and it's activated our ANPR

0:28:070:28:12

in relation to the database for the insurance.

0:28:120:28:15

The automatic number plate registration network they're using

0:28:170:28:20

alerts them to vehicles without valid insurance.

0:28:200:28:23

It looks like they've hooked one.

0:28:230:28:25

Go ahead, over.

0:28:280:28:29

-ON RADIO:

-'How you doing, mate.'

0:28:310:28:33

Yep - be with you. Give you a shout back.

0:28:330:28:35

Just got a vehicle on stop.

0:28:350:28:37

Gareth speaks to the driver,

0:28:420:28:44

who's sure the car is ensured.

0:28:440:28:47

So the insurance is registered in your name to that address,

0:28:470:28:50

in Kidderminster, yes?

0:28:500:28:51

We're off on holiday for a week, so...

0:28:530:28:56

Left this morning, come down here to Tenby.

0:28:560:28:58

Flagged up I've got no insurance, so...

0:28:580:29:01

They're saying I've got no insurance, but I think I have.

0:29:010:29:04

I wouldn't drive it if there was no insurance, never have done.

0:29:040:29:07

I'll just go and give them a ring, see if I can get hold of them now

0:29:070:29:10

and get to the bottom of it straight away, OK? Cheers.

0:29:100:29:13

Gareth double-checks with the Motor Insurance Bureau.

0:29:130:29:16

PHONE RINGS

0:29:210:29:23

Hi. I've got a vehicle on stop as a result of ANPR activation.

0:29:230:29:28

-No insurance details held?

-'Make and model?'

0:29:280:29:31

It's a Jaguar X-Type blue in colour saloon.

0:29:310:29:35

'OK. And what is he using the vehicle for today?'

0:29:350:29:37

-He's actually on his way on holiday.

-'I'll check and call you back, OK?'

0:29:370:29:42

That's great, thanks very much.

0:29:420:29:44

'The insurance company has advised that the policy

0:29:470:29:50

-'was cancelled on the 13th of the fifth.'

-Right.

0:29:500:29:53

'That was for non-payment.'

0:29:530:29:54

-Non-payment.

-'So he's not insured, I'm afraid.'

0:29:540:29:57

Looks like the man in the Jag is in trouble.

0:29:590:30:02

Due to non-payment, the car is no longer insured.

0:30:020:30:05

Hello. Um...

0:30:080:30:10

It's bad news, unfortunately.

0:30:100:30:12

As of 13th May this year,

0:30:120:30:16

you haven't had insurance.

0:30:160:30:18

Now obviously, we've got a situation now.

0:30:180:30:20

I can't let you drive any further on the road...

0:30:200:30:22

The police have the power to seize the vehicle as the car

0:30:240:30:27

can't go back on the road uninsured -

0:30:270:30:29

which would mean an abrupt end to their holiday.

0:30:290:30:32

But Gareth has another idea.

0:30:320:30:34

Obviously they're on their way on holiday,

0:30:350:30:37

there's other people in the car,

0:30:370:30:39

so I'll give them now sort of 20 minutes to contact an insurance

0:30:390:30:42

company, see if they can get insurance at the side of the road.

0:30:420:30:45

While they're doing that, I'll carry on writing up the ticket,

0:30:450:30:48

because obviously he has driven on a road with no insurance.

0:30:480:30:51

I'll deal with him for that and then fingers crossed,

0:30:510:30:53

they'll be on their way.

0:30:530:30:54

He's going to be prosecuted - there's a £300 fixed penalty, it's six

0:30:540:30:57

points, so if I can try and help the family a little bit, then I will.

0:30:570:31:02

Obviously I can't stay here too long, wait all day,

0:31:020:31:04

but we'll give him 20 minutes, half an hour to try and sort it out.

0:31:040:31:07

The clock's ticking - Gareth needs some news.

0:31:090:31:12

I've just rung one company and they were extortionate.

0:31:140:31:17

-Just on the phone to another company now, so...

-Oh, right - OK.

0:31:170:31:20

-Is that OK?

-Obviously, I can't wait here all day,

0:31:200:31:23

so I'll give you another chance and see how we get on.

0:31:230:31:27

Crikey, Moses!

0:31:330:31:34

In the past, some drivers took a risk with insurance

0:31:380:31:42

because the fines were lower than the actual insurance premiums.

0:31:420:31:46

But now, the penalties have been hiked up

0:31:460:31:48

and the vehicle can be seized,

0:31:480:31:50

so getting caught is more serious.

0:31:500:31:52

If this driver doesn't sort out some insurance soon,

0:31:530:31:56

he'll have his car impounded

0:31:560:31:58

and the family holiday will be a nonstarter.

0:31:580:32:01

At last, the driver appears to have some good news.

0:32:060:32:09

Hello?

0:32:130:32:14

I just want to confirm that he's insured from now to

0:32:150:32:18

drive his Jaguar, is that correct?

0:32:180:32:21

There we are, great stuff.

0:32:210:32:22

They said they cancelled my policy, but I haven't heard anything from them.

0:32:220:32:26

I've had no e-mail, no letters confirming it.

0:32:260:32:28

Obviously I wouldn't drive the car if I was uninsured.

0:32:280:32:31

So I just rang them up now

0:32:310:32:32

and sorted it out and I'm back insured again.

0:32:320:32:35

If you give me a signature there, it may have cost you,

0:32:370:32:39

but at least you're still on your way to Tenby.

0:32:390:32:42

You're on that way instead of me taking the car that way, so there we are.

0:32:420:32:45

-OK.

-OK, Cheers, all. Take care. Bye now.

0:32:450:32:48

It's a result for the driver, who can now continue his holiday.

0:32:510:32:56

And the results are in for Gareth, too.

0:32:560:32:58

Second for sponge, second and third for quiche - whoo-hoo! Sorry!

0:32:580:33:01

Well done! Congratulations!

0:33:010:33:03

I entered cooking classes at the local show today with a sponge

0:33:050:33:09

and some quiches and second for my sponge

0:33:090:33:12

and second and third for my quiche, so I'm well happy.

0:33:120:33:15

Tourists have been coming to Penzance for hundreds of years

0:33:270:33:31

and the summer season is when it's at its busiest.

0:33:310:33:35

As the population swells to four times its normal size,

0:33:350:33:38

the Urgent Care Centre at West Cornwall Hospital

0:33:380:33:42

has its work cut out.

0:33:420:33:43

Phil's flown over from the Scilly Isles,

0:33:450:33:47

interrupting his family holiday for an emergency brain scan.

0:33:470:33:51

Diagnosed three years ago with a brain tumour,

0:33:510:33:54

he's worried about a sudden loss of control on his right side.

0:33:540:33:58

The scan's going to last no more than ten seconds, really still.

0:33:590:34:02

Dr Neil Davidson is handling the case.

0:34:080:34:10

He's trying to get the scan results from the radiologist

0:34:100:34:13

at the hospital in Truro, 30 miles away.

0:34:130:34:16

If you get a sudden bleed in the brain,

0:34:180:34:20

then you're likely to get the soft tissues being pushed sideways.

0:34:200:34:24

You get shift of the midline and blood usually shows up

0:34:240:34:30

as a brightness on the X-ray picture and I can't see any of that,

0:34:300:34:35

but we will ask the experts, the radiologists, to report it for us.

0:34:350:34:40

Or, hopefully, they're looking at it as we speak.

0:34:400:34:42

If there has been a bleed,

0:34:450:34:47

then Phil will need to go to the Truro Hospital.

0:34:470:34:49

But, if the scan is clear, he can go back to the Scilly Isles

0:34:490:34:53

and his family holiday.

0:34:530:34:54

The plane leaves in 50 minutes.

0:34:540:34:56

I'm going to ring now and just check up where they're at.

0:34:590:35:02

Sorry, it's that pushy Dr Davidson down in Penzance.

0:35:060:35:10

I wondered if Dr Cook or Dr Hyslop

0:35:100:35:13

could have a look at it for me urgently.

0:35:130:35:16

Yep, OK.

0:35:160:35:17

Thank you, bye.

0:35:170:35:19

Right, so we're just waiting now.

0:35:220:35:24

It's been an anxious wait, but the news is in.

0:35:280:35:32

That was a really good result.

0:35:320:35:34

We were able to get the investigation he needed,

0:35:340:35:37

so he had his CT scan, which showed there wasn't a bleed in the brain.

0:35:370:35:41

He's able to resume his holiday and, hopefully, he will catch his plane.

0:35:410:35:45

Phil and his wife, Sarah, can't wait to get going.

0:35:470:35:50

A taxi's on its way.

0:35:520:35:53

They'll soon be airborne and heading back to the Scilly Isles.

0:35:530:35:56

-Two or three minutes.

-All right, brilliant.

0:35:580:36:00

We've come every year for I don't know how many years!

0:36:010:36:04

-Too many years.

-And it's fabulous, yeah.

0:36:040:36:08

We love it over there, so it's great.

0:36:080:36:10

It's been a difficult day for the couple,

0:36:120:36:14

but at least now they can get on with their holiday

0:36:140:36:17

with the rest of their family.

0:36:170:36:18

Just got to make sure the flight's now ready, which is great.

0:36:210:36:24

We can get back to our children,

0:36:240:36:26

so, yes, who we left on the island with grandparents.

0:36:260:36:30

Back in St Austell,

0:36:430:36:45

the Cornwall Air Ambulance are attending a woman, Emma,

0:36:450:36:48

who fell off her bike at high speed.

0:36:480:36:51

She has a suspected fractured pelvis,

0:36:510:36:53

and is in immense pain.

0:36:530:36:55

Emma is on holiday with her husband and two young sons.

0:36:570:37:00

She's at risk of internal bleeding,

0:37:030:37:05

which could lead to her body going into shock.

0:37:050:37:08

The ambulance is going to take her to the helicopter

0:37:090:37:12

a quarter of a mile away

0:37:120:37:13

and the family will follow by bike to see her off.

0:37:130:37:16

It's OK.

0:37:190:37:21

-You all right, mate?

-Yeah.

0:37:210:37:22

She's stable.

0:37:230:37:24

We just need to get her in nice and calmly

0:37:240:37:27

and as smoothly as we can

0:37:270:37:28

to do less disruption to her neck and to her pelvis.

0:37:280:37:31

The flight from St Austell to the nearest trauma unit in Plymouth

0:37:400:37:44

will take around 15 minutes,

0:37:440:37:46

compared to at least two hours by road on a busy bank holiday.

0:37:460:37:49

Emma's injuries mean it's essential

0:37:510:37:53

she's transported as quickly as possible.

0:37:530:37:55

Don't worry, Emma. We'll be there in a minute, OK?

0:37:550:37:58

-Stay with the boys, Steve.

-I will do.

0:37:580:38:00

All right? You're in safe hands.

0:38:000:38:02

-You all right, babes?

-Stay with the boys.

-Yeah.

0:38:030:38:05

They're just going to X-ray you, make sure you're...

0:38:050:38:08

Emma will be separated from her family now,

0:38:090:38:12

-but she's not just worried about leaving her boys.

-My name's Scott.

0:38:120:38:15

I'll be in the back with you, OK?

0:38:150:38:16

Obviously, if you've got any concerns...

0:38:160:38:18

I'm just anxious, that's all. I've never wanted to go in a helicopter.

0:38:200:38:24

I know that sounds horrible!

0:38:240:38:26

CREWMAN: It's a very benign experience.

0:38:260:38:28

-SON:

-Helicopters are fun, Mum.

0:38:280:38:30

STEVE: Yeah, enjoy the ride.

0:38:300:38:32

-People pay hundreds for that.

-I've always wanted to.

0:38:320:38:35

Scott gives Emma a teddy bear to hang on to during the flight.

0:38:380:38:41

Some people have this misconception that it's quite bumpy

0:38:450:38:49

and you get thrown around because it's such a small helicopter.

0:38:490:38:52

I think they watch too many movies, personally.

0:38:520:38:55

The majority of the people actually are quite surprised

0:38:550:38:58

how smooth a ride it is once they get to the other end.

0:38:580:39:01

PILOT: Right, just got about a minute and a half to land.

0:39:020:39:06

It's taken just 15 minutes and 28 seconds,

0:39:120:39:16

far faster than it would have done by road.

0:39:160:39:18

All right?

0:39:210:39:22

Not too bad, was it?

0:39:220:39:24

The air ambulance team have got Emma to the trauma unit safely,

0:39:320:39:36

AND she gets to keep the teddy bear.

0:39:360:39:38

Due to the geography of Cornwall,

0:39:390:39:41

due to the layout of the road structure of Cornwall,

0:39:410:39:43

it's absolutely essential that we have an aircraft available

0:39:430:39:47

to take these patients to their hospital in their time of need.

0:39:470:39:53

Without it, it would bring long delays and there's no doubt,

0:39:530:39:57

during the 26 years of operating an air ambulance in Cornwall,

0:39:570:40:00

it has saved many lives.

0:40:000:40:02

And thanks to the emergency services,

0:40:110:40:13

Phil and Sarah can enjoy the last few days

0:40:130:40:15

of their holiday in the Scilly Isles.

0:40:150:40:17

The medical teams in Penzance and Truro worked quickly,

0:40:190:40:23

so they got back to their children the very same day.

0:40:230:40:26

I'm hugely impressed.

0:40:320:40:34

How patient they were with us -

0:40:340:40:35

they didn't seem to be able to do enough for us, really, did they?

0:40:350:40:38

They really appreciated the fact that we were on holiday,

0:40:380:40:42

we did have children here.

0:40:420:40:44

Although my parents were looking after them,

0:40:440:40:46

they were still away from home as well and they weren't sure

0:40:460:40:49

where Mummy and Daddy had disappeared to for the day,

0:40:490:40:52

so I think everybody was just really as helpful as they could have been.

0:40:520:40:56

They were amazing.

0:40:560:40:57

To actually have somebody look at you,

0:41:000:41:02

scan your brain and check it was still there

0:41:020:41:04

-and sort of take it out of our hands, really.

-Yeah.

0:41:040:41:09

She's rotten to me.

0:41:090:41:10

She says it's in the back of my mind all the time, and it is!

0:41:100:41:13

Dr Davidson was able to reassure Phil and Sarah.

0:41:160:41:20

You sort of don't know that doctor, that doctor didn't know us,

0:41:200:41:24

-but I think he just really put our minds at ease, didn't he?

-Yeah.

0:41:240:41:27

Suddenly, there was a medical specialist looking after us

0:41:270:41:32

and sorting things out.

0:41:320:41:34

It was putting our confidence in the professionals.

0:41:340:41:38

-And we really were confident in them, weren't we?

-Yes.

0:41:380:41:41

Although Phil's condition is stable,

0:41:430:41:46

the future is uncertain.

0:41:460:41:47

The bleed means there's nothing major happening straightaway,

0:41:500:41:54

but, obviously, something has changed with the tumour,

0:41:540:41:57

so there's a relief in some respects, but it's now,

0:41:570:42:01

"Why have things changed?",

0:42:010:42:03

and whether it's a long-term change

0:42:030:42:06

or whether it's something that can be managed,

0:42:060:42:09

so, yeah, it's still a little bit nervous,

0:42:090:42:12

what may or may not be the long-term effect.

0:42:120:42:15

LAUGHTER

0:42:160:42:20

It's been all go for the emergency services in Britain's rural areas.

0:42:280:42:32

Since he got home, Phil has been having chemotherapy.

0:42:350:42:38

He hopes to be back in the Scilly Isles next summer.

0:42:380:42:41

Emma didn't have a broken pelvis.

0:42:430:42:45

Instead, her muscles had gone into trauma,

0:42:450:42:47

but it will be a while before she's back on her bike.

0:42:470:42:50

Nathan received three points and a fine

0:42:520:42:54

for use of a mobile phone while driving,

0:42:540:42:56

and a caution for fraudulent use of a tax disc,

0:42:560:43:00

but he was not charged for either insurance or MOT problems...

0:43:000:43:03

..and Gareth continues to bake prize-winning quiches.

0:43:050:43:08

And you thought it was quiet in the countryside.

0:43:120:43:15

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