Episode 10 Countryside 999


Episode 10

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From the Highlands of Scotland to the coast of Cornwall,

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the Great British countryside is spectacular.

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But we work and play in it at our peril.

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SIREN WAILS

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And when things go wrong,

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the emergency services race to the rescue...

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This chap is having a heart attack and we need to get him in quickly.

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SIREN WAILS

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You're under arrest for failing to stop for police...

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Going hundreds of miles against the clock...

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..battling the elements

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and braving the weather...

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'Lower the winch.'

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From fields and forests

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to cliffs and country roads,

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we'll be right at the heart of the action...

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..with police fighting crime...

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I've got suspicions that there might be cannabis being used.

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..paramedics saving lives...

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BABY CRIES

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..and wardens safeguarding our lakes...

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Come out of the way!

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We're there as the emergency services pull together

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to pick up, patch up and protect the public.

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This is Countryside 999.

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Coming up...

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In Herefordshire, the force's very own Cagney and Lacey

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speed to a shocking accident.

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Think he's an extremely, extremely lucky man.

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In Scotland, the Royal Navy Search and Rescue team

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race to a casualty on Britain's tallest peak.

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Can you walk on it?

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And, on the Isle of Man,

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a panic attack calls for calm control from the paramedics.

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You just concentrate on your breathing for us, David, all right.

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Just slow it down.

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From the highest peak in Scotland...

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..to the rolling countryside and winding lanes of England,

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nowhere is inaccessible for our rural Emergency Services.

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In Herefordshire, the landscape rolls out over 840 square miles

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and contains a population of around 180,000 people.

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But with only one police officer for every 850 of the county's inhabitants...

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..keeping crime levels down is still a huge challenge

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for the men and women of the West Mercia Police.

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PC Sarah Smith has been in the force for 15 years,

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dealing from everything from robbery to roadkill.

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It just looks like it was killed outright

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so at least it hasn't suffered, poor little beggar.

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I'm a country girl at heart.

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I've got horses, dogs, chickens, anything rural.

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'I lead The Good Life.'

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It's your left handbrake, brake side, yeah,

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so make sure you get that done, that's your job for tomorrow.

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-No problem. All right, then.

-Well, have a lovely time.

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All right, bye-bye.

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I like the way that country people

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deal with the police.

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They love the police and...

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they just have a bit more respect for us

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than perhaps some of the inner-city people.

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Sarah's teaming up with local girl PC Sam Davis.

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It didn't even occur to me to move to the city to be a police officer.

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I just wanted to police where I grew up

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and police in areas that I knew best, really.

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That's a taser, that's for naughty boys.

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Not boys, naughty men.

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Not you, you're not naughty, are you?

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No!

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There's an average of three home burglaries a week across Herefordshire.

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It's a cause for concern in the force,

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who keep a database of known offenders...

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Morning, all.

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Right.

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I think we spoke about this gentleman yesterday,

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prolific burglar,

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and will steal during the daytime, anything he can lay his hands on.

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Just be aware of them.

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In an ideal world, there wouldn't be crime in the countryside

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because it's such a beautiful place, but it does happen.

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We get a lot of burglaries.

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People tend to let their guard down a little bit.

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Thanks, all, then. Have a good day.

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Be safe out there

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and we'll speak later.

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Today, PCs Sam and Sarah are taking to the streets in an unmarked car.

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It doesn't take long for a call to come in.

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'Personal attack alarm at the address. It's urgent.'

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OK.

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SIREN WAILS

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Personal attack alarms are panic buttons,

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set off silently by the owners if an intruder breaks in.

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This could be the real thing.

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We do on the odd occasion get calls from security companies

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saying that a personal attack alarm's gone off at a large property.

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We have to make this a grade one,

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which is an emergency blue light response,

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cos you never know what's going on.

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The alarm's been triggered in a house

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southwest of Sam and Sarah's location.

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They always do this, so we've got minimum gap to get through.

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Left, left, left, left, left.

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So we're going down... This is rural now.

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We're pretty well right on the Welsh border.

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If we were in Hereford city,

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as quite often we are on busy times,

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the response time to this could be...considerable.

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But as we're, sort of, not too far away...

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In urban areas,

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blue-light runs can be hampered by sheer levels of traffic.

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The countryside presents a host of other issues...

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Rural areas, there's a lot of mud on the road,

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the roads are really greasy,

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tractors, there's all sorts of hazards out here,

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so fortunately Sam's a good driver.

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Mind the horse!

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Lights off for the horse.

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When we're doing a blue-light run in the country,

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as well as it being quite long usually,

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we have to consider other hazards on the route.

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If, for example, we see a horse ride, we switch everything off

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simply because we know the sirens and lights is likely to spook the horse.

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-It's saying go...straight...

-Straight through?

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Straight through.

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We'll do a silent approach now,

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just in case there is something going on or somebody there.

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Electric gates.

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I'll go and press the buzzer.

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When we arrived, we pressed the buzzer.

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They said they would open the gates.

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Hello?

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Hello, it's the police. We've had a....

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-Yeah, come up.

-OK.

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It didn't happen.

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It's incredibly frustrating because we just want to get in there

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and make sure everybody's OK.

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They're taking their time opening this gate...

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PC Beredale Smith from PC Smith,

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do you happen to know the code for these electric gates, please?

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'Don't know the code.'

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And I immediately start thinking, "Who's just answered me?" when I pressed that buzzer.

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Is it the burglar?

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Is it the bad guy or is it the occupant?

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Yeah, from 1-3, we've pressed the intercom,

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he said, "Hello, come in," but nobody's opening the gates.

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We're just wondering if he's able to open the gates.

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'Is it not opening?'

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No, I'm afraid not. Are you able to open it, please?

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-'There you go.'

-Thank you.

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'Doing it now.'

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I had a female voice that said...

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I identified myself as police and she said "Yep, great, I'll let you in."

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It sounded OK

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and they didn't sound under duress, but still

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you do just wonder why the gates weren't opening.

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What's happening?

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Hello?

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Definitely nothing's happening.

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With no answer, and the gates not opening,

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Sarah's thinking of an alternative way in.

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We're going to have to try and climb the wall or something...

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After 20 or 30 seconds, nothing happened with the gates.

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So I pressed the buzzer again, and said "Is everything OK?"

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They're not happening at all.

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Someone's coming down.

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Backup begins to arrive.

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It's been two minutes since Sarah pressed the buzzer.

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She's saying... I've had two now saying they're opening it.

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KEYPAD BEEPS

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'Someone's coming down.'

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Oh, right, thanks very much.

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-We're having problems with all our electrics.

-What's happening?

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Nothing, it's... I think it's a false alarm.

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All the electrics went and all the alarms went off.

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That's OK, as long as you're safe.

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If the gardener hadn't come down and opened the gate within a minute or two,

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we would certainly have been going in, you know,

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climbing over a wall or getting in there somehow,

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because sometimes, sadly, it is a genuine call.

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If it's a false alarm, boys, are you all right to just check it out?

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Faulty electrics set off the panic alarm.

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All's well this time,

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but even so, Sarah sends her male colleagues into the house

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to complete the investigation.

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We have been referred to as Cagney and Lacey before now,

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but, yeah, we've got a lot in common, as well,

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so it makes it a nice atmosphere in the car.

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We don't mind what we're called.

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Cos we work harder than the boys.

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With the boys doing the clearing up,

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Sarah and Sam can get on with more urgent police work.

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That's the best result because everybody's safe.

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Everybody's safe and we've arrived in one piece.

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If there were burglars running over those fields now,

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I'm sure Sam would catch up with them(!)

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THEY LAUGH

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Yes. I'm sure I would!

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But for now, it's back on patrol,

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until another call comes in.

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450 miles to the north of Hereford

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rise the Highlands of Scotland.

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Over two million tourists come here each year

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to experience this awe-inspiring landscape,

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to walk its rugged hills

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and climb its craggy peaks.

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But it's a landscape that's as unforgiving as it is beautiful.

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There are over 350 mountaineering incidents here every year.

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That's why the HMS Gannet Search and Rescue Squadron,

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based at Prestwick...

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..is one of the busiest in Britain.

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When the weather is too extreme for other emergency services,

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the Royal Navy are the last resort.

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They'll fly in conditions that can challenge the most hardened pilot,

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even veterans like Search and Rescue commander Stuart Cassidy...

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..and his codename is Butch.

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After conducting five tours of Iraq and two tours of Afghanistan,

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I find coming up to Scotland,

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without a shadow of a doubt,

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the most challenging flying.

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Butch Cassidy has been with Gannet Search and Rescue for three years.

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We'll attempt to go anywhere at any stage,

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do our utmost to get there,

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get the job done,

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but return safely.

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To fly in extreme weather takes courage.

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But to rescue and return safely

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takes an enormous amount of training.

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For the training sortie today,

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we're going to conduct a flight from Prestwick,

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up Loch Lomond,

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to start indicating the types of things that we're looking for

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when we start to move into mountainous flying techniques.

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And today, the team have a new member.

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Until now, Richard Swales has done his Search and Rescue flying

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from RNAS Culdrose in Cornwall.

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Flying in the mountains is fairly new to me.

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The weather up here presents its own challenges,

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given the severity of bad weather at high ground.

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It's important to keep training

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because it's a very perishable skill.

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On average, the team do two hours' training a day,

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training that means that they can react to any emergency instinctively.

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-You all right to take off, please?

-I will do.

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From their Prestwick base,

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the team are heading 84 miles north

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to Glencoe.

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So what we're doing is just simulating as if there's a casualty

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at the top of all these peaks that you can see around,

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picking an area that we think is suitable from height

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and then working our way through all the various procedures.

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Today the team are practising the tricky task

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of landing in the mountains.

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In the mountains, local wind currents and patterns

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can quite quickly change.

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Everything we do in the helicopter is relating to the wind

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and keeping it safe.

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It's very much dependent on the direction of the wind.

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Wind in the mountains can blow even a 9.5-tonne Sea King helicopter off course.

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To land safely close to a casualty,

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it's crucial to know where it's coming from.

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Before landing,

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they check the wind direction by sending out a smoke flare.

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As observer, it's Richard's job to fire the gun,

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following a strict procedure.

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Coming round to the right.

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The chopper can now come to land safely into the wind.

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It's a textbook landing.

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But not long after, a call comes in.

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All we've got at the moment, mate,

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is that we've got a task in up at Ben Nevis.

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So we're just going to head up there

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and see what information we get from Kinloss.

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So, yeah, I'm sure we'll get something through in the next couple of minutes.

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From the floor of Glencoe, it's ten miles north

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and 4,000 feet up to the summit of Ben Nevis.

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It's the highest peak in Britain.

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Every year there are around 60 serious incidents on the mountain.

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Travelling at 143mph,

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the Sea King will get there in around ten minutes.

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OK, an update has come through from Kinloss.

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We've got a 20-year-old male on the top of the Ben Nevis near the summit.

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We'll see how well prepared he is

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and what we need to do when we get there.

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It would seem, from the initial information,

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that it's something that we should be able to land on.

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The team know what the casualty is wearing.

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Now they have to find him.

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Kinloss Rescue, Kinloss Rescue,

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Rescue 177 is on the scene.

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Only 12 minutes after receiving the call,

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they see the summit.

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Compared to the training exercise they've just completed,

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landing on top of the tallest mountain in Britain

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will be a little more tricky.

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From Highland extremes to the hills and fields of Herefordshire.

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There are more orchards in this county than any other.

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This vast green landscape produces half the apples

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used to make all the cider in Britain...

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and it's fruit harvesting time.

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Police Officers Sarah Smith and Sam Davis are responding to a call.

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In neighbouring Worcestershire,

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a man is reported to have been struck by a telephone wire.

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I presume ambulance are already there or en route, are they?

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The duo are speeding to the accident in Tenbury Wells,

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22 miles north of their base.

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Sarah and Sam have attended all kinds of accidents,

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but a man struck by a telephone wire

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doesn't quite ring true...

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Bit of a strange one.

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There's a man up a 16-foot ladder,

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who's been struck by a telephone wire.

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The address was a villa so it would suggest it's a residential house,

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but we've been told he's conscious and breathing, which is good.

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Fire brigade.

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Yes, OK, everybody's here.

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-Er...

-Brilliant.

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Oscar Romeo 1-3, TA.

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Do you want a hand with the kit?

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'When we arrived, there were chickens everywhere.

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'We walked through a number of outbuildings

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'and then we went round to a small barn

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'and behind the barn was...

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'I could see the chap lay on the floor.

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'And there was a ladder just down from where the chap was lay

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'and it was in some long grass.'

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Is that going all the way round?

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-Yes, it's very loose.

-Is it?

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Yeah, I've made sure it's loose.

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This is far more serious than was first thought.

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Whilst picking plums on his smallholding,

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the casualty, 58-year-old Ian Vaughan,

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has been struck by a massive 11,000 volt electric shock.

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He's suffered severe burns and was knocked unconscious.

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But now, thankfully, he's come round.

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Is that comfy here?

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Yes, it is.

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Community First Responder, Martin Bennett,

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was on scene minutes after the accident.

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He was picking plums,

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was carrying a long ladder back up the field,

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and touched one of these overhead cables

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which has burnt his hands and his feet.

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Real sort of genuine accident, I think.

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He just didn't realise that the cables were there.

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Martin and the ambulance paramedics are dealing with Ian's wounds.

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He'd touched an 11,000-volt cable,

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he had entry wounds to both hands

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and then full-thickness burns, exit wounds to his feet.

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Ian's hands and feet are burnt through to his nerves

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and major blood vessels.

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The cling film keeps in moisture

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and stops air from irritating the deep open wounds.

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But I haven't drawn on his foot where his pedal pulse is...

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In a situation like this, it's all hands on deck.

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While Sam helps the paramedics,

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Sarah speaks to Ian's wife, Verity.

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Did you actually see it when it happened or...?

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No.

0:21:080:21:09

Verity found her husband after hearing him scream.

0:21:090:21:12

He was face down...

0:21:140:21:17

unconscious, red.

0:21:170:21:18

Well, I thought he was dead.

0:21:200:21:22

I didn't know what had happened, I thought he'd fallen off the ladder.

0:21:230:21:26

Yeah, I get you, yeah.

0:21:260:21:28

I don't know if they've told you. They've just told me the...

0:21:280:21:31

the Air Ambulance is coming soon.

0:21:310:21:34

With such severe electrocution,

0:21:350:21:37

it's vital to get Ian to hospital fast

0:21:370:21:39

to check for internal burns.

0:21:390:21:42

The Air Ambulance, in my opinion,

0:21:420:21:44

is the most vital emergency service we've got.

0:21:440:21:46

In a rural area, it could have taken quite literally hours

0:21:460:21:49

to get that man up to Selly Oak hospital.

0:21:490:21:52

How we doing, guys? What can we do for you? How can we help?

0:21:590:22:01

Initially found not totally fully responsive.

0:22:010:22:05

Then a few minutes later, he's come round.

0:22:070:22:09

On our arrival GCS of 15, lying in this position.

0:22:090:22:11

Entry wounds to lower part of his hands and his wrists.

0:22:110:22:15

Yeah, super.

0:22:150:22:16

Going to pull these leads off you, Ian, OK.

0:22:160:22:19

Going to get some straps on you

0:22:190:22:21

and carry you to the Air Ambulance.

0:22:210:22:23

Didn't want to have your jumper cut off you said, didn't you.

0:22:230:22:26

If you just let us know en route we can draw up some more,

0:22:260:22:29

more morphine for the pain.

0:22:290:22:30

The major trauma centre is 29 miles away in Birmingham.

0:22:310:22:35

They need to get Ian there fast.

0:22:350:22:38

Over 200 miles to the north of Hereford

0:22:490:22:52

is the Isle of Man,

0:22:520:22:54

the Jewel of the Irish Sea.

0:22:540:22:55

Nearly 85,000 people live here,

0:22:580:23:00

but around 300,000 holidaymakers

0:23:000:23:03

are attracted to its stunning coastal landscape every year.

0:23:030:23:06

And when there's a medical emergency,

0:23:090:23:12

they're served by the 42 members of the Island's Ambulance Service.

0:23:120:23:15

The Port Erin base is one of three on the island.

0:23:170:23:19

Jason Banks has been commuting to work here from the mainland

0:23:220:23:25

for over nine months,

0:23:250:23:27

working six shifts on and eight days off.

0:23:270:23:29

I love it out here on the island.

0:23:320:23:34

I will live here eventually, but, at the minute,

0:23:340:23:36

I've got a really good work/life balance,

0:23:360:23:39

doing... doing me shifts here, enjoying what I do here

0:23:390:23:42

and then going home, back and spending time with my family.

0:23:420:23:46

Today he's working with new boy Danny Grace.

0:23:460:23:50

This is the first day we've worked together

0:23:500:23:52

and it's my first day on my roster in Port Erin Ambulance Station, as well.

0:23:520:23:56

Pop that on the bed, Danny.

0:23:560:23:58

Danny moved here from the West of Ireland just under a year ago.

0:24:000:24:04

Followed my wife over to the Isle of Man.

0:24:040:24:07

She's an Irish woman, as well, but she's been living over here for quite a long time.

0:24:070:24:11

Check out this.

0:24:120:24:14

Carrot, apple, beetroot, celery and ginger.

0:24:140:24:17

Smell that.

0:24:190:24:22

It's good for you.

0:24:220:24:23

I'm on my health kick on the moment.

0:24:230:24:25

Only all good stuff.

0:24:250:24:27

Breakfast over, the lads hit the road...

0:24:300:24:32

..and it's never long before a call comes in.

0:24:330:24:36

The casualty is in a day care centre Danny knows very well.

0:24:370:24:41

The first day on the job, it was a little bit ironic, really,

0:24:480:24:51

that the first call I went to was my wife phoning for an ambulance.

0:24:510:24:55

She works in a mental health facility in the community.

0:24:550:24:58

SIREN WAILS

0:24:590:25:00

The team blue-light from their current location in Douglas

0:25:140:25:17

to the nearby day care centre.

0:25:170:25:20

It takes only three minutes.

0:25:200:25:21

Alpha 128, that's us on scene.

0:25:270:25:29

35-year-old David regularly uses the day care centre.

0:25:370:25:40

VOICES MURMUR IN BACKGROUND

0:25:420:25:44

He's been in a highly anxious state for an hour.

0:25:470:25:50

Have you got any pain anywhere?

0:25:530:25:54

No, not pain.

0:25:540:25:56

No pain at all, OK.

0:25:560:25:58

OK, as I say I'm Jason, one of the paramedics, and this is Danny.

0:25:580:26:01

-What I want you to do is just keep that breathing nice and easy for me.

-Yeah.

0:26:010:26:04

Just keep there.

0:26:060:26:08

Take a big breath in and out.

0:26:080:26:10

And again.

0:26:110:26:14

-VOICES OVER RADIO

-And again.

0:26:140:26:16

Could you just slow that breathing down for me just a touch.

0:26:170:26:20

Just keep nice and calm, open your eyes nice and wide for me.

0:26:200:26:23

David's sweating profusely

0:26:230:26:24

and his speech has become slurred.

0:26:240:26:27

Big smile, like this.

0:26:270:26:29

-Just sit you up, there.

-Yep, please.

0:26:300:26:33

Now...

0:26:330:26:35

swing around so your feet are down,

0:26:350:26:37

so you're sitting up properly, David.

0:26:370:26:39

The patient had bouts of shortness of breath

0:26:390:26:41

and also chest pains.

0:26:410:26:43

Slow that breathing down a sec.

0:26:430:26:45

-WEAKLY:

-I'm trying.

0:26:450:26:47

Have you been taking your meds as normal?

0:26:470:26:49

Do you take them as you normally would?

0:26:490:26:51

'An anxiety attack's probably the best way to describe it.'

0:26:510:26:54

It's a real common problem and...

0:26:540:26:57

the only thing for us to do was to reassure the patient.

0:26:570:27:00

Around 5% of the population suffer with anxiety problems.

0:27:020:27:05

It's one of the biggest mental health issues in the UK.

0:27:070:27:10

-HE PANTS HEAVILY

-David, where do you live?

0:27:120:27:15

You know, once you take a person's mind off things, as well,

0:27:190:27:22

they can be quite panicky.

0:27:220:27:24

But if you start asking them a couple of questions

0:27:240:27:26

then they stop and they start answering your questions.

0:27:260:27:29

It just takes their mind off things and it can calm everything down.

0:27:290:27:31

David, how long have you lived there?

0:27:310:27:34

Seven months.

0:27:350:27:36

-David.

-Yeah.

0:27:390:27:40

-Nothing bad's going to happen to you.

-I know.

0:27:400:27:43

I'm looking after you, you're in good hands...

0:27:430:27:45

Anxiety attacks like this can lower blood pressure

0:27:460:27:50

and cause dizziness and fainting.

0:27:500:27:52

Jason wants to measure David's heart rate.

0:27:520:27:54

Yeah, let's do an ECG here before we move him.

0:27:550:27:59

Nice and steady, and let's have a look at what your heart's doing.

0:27:590:28:02

I would never like to write a guarantee for anybody,

0:28:140:28:17

but everything's looking pretty fine.

0:28:170:28:20

How are you feeling?

0:28:200:28:23

-Drained.

-Drained.

0:28:230:28:24

MACHINES BEEP

0:28:240:28:25

When you've been anxious before, and upset and worried,

0:28:270:28:31

do you feel like this?

0:28:310:28:32

No.

0:28:330:28:35

-No, never like this?

-No, never.

0:28:350:28:37

Would you feel happier being checked out at hospital?

0:28:370:28:40

Personally, yeah.

0:28:400:28:42

Right, let's do that then.

0:28:420:28:44

Once we had calmed him down, recorded all his vital signs,

0:28:440:28:47

reassured him that his vital signs were all within normal parameters,

0:28:470:28:50

we were then able to, you know, walk him down to the ambulance.

0:28:500:28:53

-David?

-Yeah.

0:28:540:28:56

Brave as a tiger.

0:28:560:28:57

One, two, three, come on.

0:28:570:28:59

Argh! Get up there!

0:28:590:29:00

OK, stay up there, straight.

0:29:010:29:03

Lock onto your knees, David, straighten your legs.

0:29:030:29:06

(Good lad.)

0:29:060:29:08

Oh, how ridiculous!

0:29:080:29:10

-OK, it's all right.

-I'm sorry.

0:29:100:29:13

You're OK, David, you're fine, you're fine.

0:29:130:29:15

It's taken over 20 minutes to calm David down

0:29:180:29:20

from a state of extreme anxiety,

0:29:200:29:23

but he's still very weak.

0:29:230:29:26

Oh, my gosh, it's like trying to walk again.

0:29:260:29:28

Come on, you're fine.

0:29:280:29:31

All because you're getting a bit panicked and breathing too fast.

0:29:310:29:34

I was really worried there on that sofa, lying on the sofa.

0:29:370:29:41

Oh, gosh, every time I tried to get up...

0:29:410:29:44

..my heart, kind of, carried on racing.

0:29:450:29:47

An hour after Jason and Danny arrived at the scene,

0:29:500:29:53

David is delivered to Noble's Hospital in Douglas.

0:29:530:29:56

-OK, David, good man.

-Nice and steady.

0:30:020:30:04

-There we go.

-INDISTINCT VOICES

0:30:040:30:06

What I can best describe it, he's had a panic attack,

0:30:100:30:12

dripping in sweat.

0:30:120:30:14

-All right, David?

-(Yeah.)

0:30:140:30:16

You're looking a lot better now.

0:30:160:30:17

Your colour is much better now and your breathing has slowed down.

0:30:170:30:20

-If it happens again, just slow your breathing down.

-Thank you.

0:30:200:30:23

All right, David, talk to you again.

0:30:230:30:25

I've never failed, to date,

0:30:250:30:28

to not be able to calm a patient down.

0:30:280:30:30

As you can see by that patient, by the time he got to hospital,

0:30:300:30:33

the patient was in a much more comfortable position,

0:30:330:30:36

not just physically, but psychologically, as well.

0:30:360:30:39

90% of the job is being a nice person,

0:30:390:30:42

and being reassuring and calming,

0:30:420:30:44

and probably 10% clinical and medical.

0:30:440:30:47

-David?

-Yeah.

0:30:470:30:49

-I'm going to shoot off now, all right?

-OK, yeah, thanks.

0:30:490:30:52

-You look after yourself.

-Yeah, Jason.

0:30:520:30:54

Jason for the complaint letter.

0:30:540:30:56

In Scotland, a training mission for the HMS Gannet helicopter squadron

0:31:070:31:11

has turned into a full-blown rescue

0:31:110:31:13

that has taken them up 4,500 feet.

0:31:130:31:16

This is a bit more challenging.

0:31:160:31:19

They're going to the highest point of the UK,

0:31:190:31:22

the summit of Ben Nevis,

0:31:220:31:24

from where a man has called 999.

0:31:240:31:25

Attempting to land on the boulder-strewn peak

0:31:400:31:43

in winds of 50 knots, or 56mph,

0:31:430:31:46

the training kicks in.

0:31:460:31:48

The team are led by commander Stuart "Butch" Cassidy.

0:31:480:31:51

Trying to position the aircraft to make sure that you keep it safe

0:31:520:31:55

and get as many wheels on as possible,

0:31:550:31:58

so that you can get people in and out of the aircraft safely,

0:31:580:32:00

was quite a challenge.

0:32:000:32:02

The chopper hasn't landed safely,

0:32:380:32:40

but paramedic Sean Knight needs to see the patient as quickly as possible.

0:32:400:32:44

The pilots weren't necessarily completely happy at the time,

0:32:460:32:50

but we elected that I was going to leave the aircraft

0:32:500:32:53

and see to the patient.

0:32:530:32:54

The casualty has been sheltering on the peak.

0:33:020:33:04

Now he's on his feet.

0:33:040:33:06

'Because he was up and walking,

0:33:160:33:18

'we decided to get him into the aircraft as quickly as possible,

0:33:180:33:21

'again for the aircraft's safety.'

0:33:210:33:23

TENSE MUSIC

0:33:230:33:24

OK.

0:33:270:33:28

All good inside, all good inside, standing by.

0:33:390:33:41

80, 80.

0:33:410:33:42

'Once we lifted from that position,'

0:33:440:33:46

then I did a quick examination on him.

0:33:460:33:49

The casualty is 22-year-old Charles Quail.

0:33:490:33:51

Where's the pain, then?

0:33:530:33:54

It's around there.

0:33:540:33:56

All right, no worries.

0:33:560:33:58

Can you lift your leg up for me?

0:33:580:34:00

All the way up.

0:34:000:34:01

Any pain?

0:34:010:34:02

A bit.

0:34:020:34:03

Drop it down.

0:34:030:34:05

Let it go loose.

0:34:050:34:06

-Any pain when I do that?

-Er, yeah.

0:34:080:34:10

OK.

0:34:100:34:12

Push against my hand. This one.

0:34:120:34:14

As in lift your leg up.

0:34:150:34:16

It's clear Charles' injury isn't life-threatening.

0:34:170:34:21

He's strained his groin,

0:34:220:34:24

he doesn't need to go to hospital, waste their time on that.

0:34:240:34:27

-Happy.

-Just, a bit of ibuprofen and paracetamol and he'll be all good.

0:34:270:34:30

Although he doesn't seem to be too much of a casualty...

0:34:300:34:33

If you put him in a road, a park, down in normal city,

0:34:330:34:37

then he's not a casualty at all.

0:34:370:34:39

But when you put him on top of the highest mountain in the UK,

0:34:390:34:42

and he's got, you know, a good couple of hours' descent to do,

0:34:420:34:45

then a niggling groin is actually something quite significant.

0:34:450:34:48

With no need for hospital,

0:34:500:34:52

the team drop Charles at the Lochaber Mountain Rescue base

0:34:520:34:55

at the foot of Ben Nevis.

0:34:550:34:57

The only thing I'd recommend is -

0:34:590:35:01

I'm sure they've probably got some here -

0:35:010:35:03

as long as you're not allergic to it,

0:35:030:35:04

is a bit of ibuprofen, bit of paracetamol and rest, to be honest.

0:35:040:35:07

Well, it was all clear, and we were walking up

0:35:070:35:10

and it was about...maybe...

0:35:100:35:12

30 minutes off the top...

0:35:120:35:14

And then as I was stepping up on my left leg,

0:35:160:35:19

the wind blew very strongly,

0:35:190:35:21

so I just twisted around, while I was standing on my left leg

0:35:210:35:24

and I felt a pain.

0:35:240:35:27

And then as I was going up further,

0:35:270:35:29

it was really hard to walk and I had to keep stopping.

0:35:290:35:32

And, I didn't think I'd be able to get back down on it.

0:35:320:35:34

It's a bit embarrassing, um,

0:35:340:35:37

to call them just for a sprained groin.

0:35:370:35:39

That's all good, 90 there.

0:35:410:35:43

But it hasn't been a wasted trip for the crew.

0:35:430:35:46

At the end of the day, it's another rescue for us.

0:35:470:35:50

We have assisted someone that needs, needed help.

0:35:500:35:54

We don't judge people -

0:35:540:35:55

if they need help then they need help

0:35:550:35:57

and we will provide as best we can the service that we do.

0:35:570:36:00

Over 400 miles south of Glencoe,

0:36:080:36:10

a very different story is unfolding.

0:36:100:36:12

In Worcestershire, 58-year-old Ian Vaughan

0:36:140:36:17

is still being treated by the emergency services.

0:36:170:36:19

An hour earlier, he was picking plums on his smallholding.

0:36:220:36:25

Going to pull these leads off you, Ian, OK.

0:36:270:36:29

Going to get some straps on you and carry you to the Air Ambulance.

0:36:290:36:33

Carrying his 26-foot metal ladder back to his shed,

0:36:350:36:39

Ian struck an overhead cable

0:36:390:36:41

and received a massive 11,000 volt shock.

0:36:410:36:43

Think he's an extremely, extremely lucky man.

0:36:470:36:50

And if he'd stayed connected to it for a few seconds, it would have killed him.

0:36:520:36:56

He has major burns, and he's gone into tachycardia.

0:36:560:36:59

His heart is beating far too fast.

0:36:590:37:02

If you just let us know en route, we can draw up some more morphine for the pain.

0:37:030:37:07

There's a risk of a major heart attack.

0:37:070:37:09

Got a minor lac on the top of his head.

0:37:120:37:14

But, amazingly, he's fighting back and refusing pain relief...

0:37:160:37:19

..much to the surprise of Herefordshire police officer, Sarah Smith.

0:37:220:37:26

He refused all form of painkiller, saying he'd rather have a tot of whisky instead,

0:37:270:37:32

and even to the point when he was on the stretcher going into the ambulance,

0:37:320:37:35

he was still laughing and joking with everybody which is good,

0:37:350:37:38

cos you get the impression then that he's not badly injured.

0:37:380:37:41

Certainly helped the children, as well.

0:37:410:37:44

-Going on holiday on Sunday.

-IAN:

-You're to go, OK, with the children.

0:37:440:37:48

They're all apparently due to go to Disneyland in a couple of days

0:37:480:37:52

and he was giving strict instruction they were still to go.

0:37:520:37:55

How are you feeling?

0:37:550:37:56

Disorientated.

0:37:570:37:59

Painful feet.

0:38:010:38:03

So don't fret too much.

0:38:050:38:07

Ian's being transferred 29 miles to the trauma centre

0:38:070:38:10

at Queen Elizabeth Hospital in Birmingham.

0:38:100:38:12

It'll take the chopper around ten minutes.

0:38:150:38:17

He's looking very stable at the moment.

0:38:170:38:19

It's difficult with electrical burns because,

0:38:190:38:21

obviously the electricity's passed through the gentleman's body

0:38:210:38:24

so we want to make sure all the bits and vital organs in between are doing all right.

0:38:240:38:28

We'll keep a good eye on him and the idea with the aircraft

0:38:280:38:30

is we take him to the most appropriate hospital

0:38:300:38:32

so he can receive definitive care, rather than just the nearest one.

0:38:320:38:35

Wish him well.

0:38:350:38:36

-We'll look after him, I promise.

-I love you.

0:38:360:38:39

-I'll probably see you tomorrow, OK?

-MACHINE BEEPS

0:38:390:38:42

Tomorrow's Saturday.

0:38:420:38:44

-Yeah, I don't need you to come.

-I know, all right. Bye.

0:38:440:38:47

Thank you ever so much.

0:38:470:38:48

For now, Ian's family must trust in the care of the experts.

0:38:550:38:59

Less than a month later, Ian is back home.

0:39:290:39:33

My injuries were termed as

0:39:350:39:38

full-thickness burns

0:39:380:39:41

to the wrists where the electricity went in,

0:39:410:39:46

and I think full-thickness meant it burnt right through the skin,

0:39:460:39:50

so there was exposed tissue,

0:39:500:39:52

and, um, full-thickness burns to my feet,

0:39:520:39:57

where the electricity exited my body

0:39:570:40:01

and it burnt and frazzled my toes.

0:40:010:40:06

Really, that's the extent.

0:40:060:40:08

My arm's going now involuntarily again, it's something that happens.

0:40:080:40:12

It's a bit panicky,

0:40:120:40:14

but I think that's how my whole body was.

0:40:140:40:17

It was...

0:40:170:40:19

it was just tremendous trembling

0:40:190:40:22

and I can just think to myself...

0:40:220:40:25

..it's an electrocution.

0:40:260:40:28

And then...unconsciousness.

0:40:280:40:30

I can remember coming to...

0:40:350:40:38

Is that comfy here?

0:40:380:40:39

Yes, it is.

0:40:390:40:41

'And I can remember my wife screaming,'

0:40:410:40:43

"Oh, my God, he's dead. Oh, my God, he's dead."

0:40:430:40:46

It was amazing,

0:40:480:40:50

I could see this constant body of people around me.

0:40:500:40:52

So we had first responders,

0:40:520:40:55

fire brigade, paramedics, police,

0:40:550:40:59

and then the Air Ambulance crew.

0:40:590:41:01

Incredibly, Ian was in hospital for just two days

0:41:020:41:06

and after three weeks,

0:41:060:41:08

he's keen to get on with the fruit harvest.

0:41:080:41:11

I'm already a little bit late on the damsons.

0:41:110:41:14

I've noticed now that they're really quite ripe on the tree.

0:41:140:41:16

I'm not going to go too high.

0:41:170:41:20

I'm going to stay, sort of, low down on the tree,

0:41:200:41:23

and, I'm not really up for moving the ladder that far.

0:41:230:41:27

You hear about people complaining about the NHS,

0:41:360:41:39

but when the chips are down,

0:41:390:41:41

everything is there to deal with any emergency

0:41:410:41:45

and I couldn't have had better treatment.

0:41:450:41:48

And it just goes to show that wherever you are,

0:41:480:41:50

there IS somebody out there that can get to you and can help you.

0:41:500:41:54

There are up to ten deaths

0:41:580:42:00

from contact with overhead electricity lines every year.

0:42:000:42:03

But with the help of our emergency services,

0:42:030:42:06

Ian Vaughan has been lucky enough to tell his tale.

0:42:060:42:08

As my consultant in the Queen Elizabeth said,

0:42:110:42:16

"We don't get 11,000-volt victims in here.

0:42:160:42:20

"They're always dead on site."

0:42:200:42:22

It's been all go for the emergency services across the British Isles.

0:42:330:42:37

On the Isle of Man, David was given the all-clear by the hospital

0:42:370:42:41

and hasn't had any more panic attacks since.

0:42:410:42:44

Injured walker Charles has not climbed any peaks

0:42:480:42:50

since the incident on Ben Nevis.

0:42:500:42:52

Instead, he's chosen to concentrate on his dental studies

0:42:520:42:55

for the rest of the year.

0:42:550:42:56

And in Worcestershire, Ian Vaughan carried on climbing his ladder

0:42:590:43:02

to safely harvest three tonnes of plums, apples and pears.

0:43:020:43:05

And who said it was quiet in the countryside?

0:43:110:43:13

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