Episode 7 Oxford Street Revealed


Episode 7

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It's the most famous shopping street in the world,

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in the heart of Britain's capital city.

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A mile-and-a-half long, with 30 million visitors each year.

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With some of the world's most famous shops...

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CHEERING

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-..biggest stars...

-Kate Moss!

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..and busiest stations.

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Sorry, guys. Stand back for me!

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What does it take to keep it running 24 hours a day...

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It's the busiest street in the world, so it needs constant attention.

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-..seven days a week?

-Oi! Clear off!

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SIRENS WAIL

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You are being arrested on suspicion of attempted theft.

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Are you ready, London?

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A street that never sleeps.

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This sort of thing wouldn't happen anywhere else.

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Coming up:

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an argument at a shop requires police intervention.

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And there's a surprise in store.

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Oh, mate, what's this?

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It's Carry On Oxford Street, as Barbara Windsor gets a new suit.

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Ooh! Come on.

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Meet the workers building Britain's newest railway.

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And attention-seeking, Oxford Street-style -

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Supercars hits Europe's busiest shopping street.

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If you're going to go for a drive through central London,

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then Oxford Street is the only place to come.

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Tonight, PC Sarah-Jane Morrison and PC Tom May are in plain clothes

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and, with two colleagues, on patrol on Oxford Street.

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They are part of the Orb Team

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that works hard to ensure the street is safe and welcoming for visitors.

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It's usually their job to spot pickpockets and bag thieves

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and put a stop to any nefarious goings-on.

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The clocks have gone back, it's dark,

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and the street's already filling with Christmas shoppers.

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Little do the officers know that, tonight,

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Oxford Street has something very different in store for them.

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It's getting a lot busier. The shoppers are staying out later.

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So there's a lot more opportunity for people to commit street thefts.

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It's not just thieves.

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Christmas has seen an increase in illegal begging on the street.

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It's usually dealt with by uniformed officers,

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but dressed in plain clothes,

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it's Tom and Sarah-Jane that are attracting their attention.

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Hello. Wrong person, mate.

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HE LAUGHS

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-Yeah?

-You know you can't beg?

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You've got more than one in there.

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-Yeah?

-You know the drill, no begging on Oxford Street.

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-SHE SPEAKS IN HER OWN LANGUAGE

-You can't do it.

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-If I see it again this evening, I will arrest you, all right?

-OK, OK, promise.

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Many of the beggars are known to police,

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and this isn't the first time they've been moved on.

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-Bye.

-Bye-bye.

-Bye-bye.

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They'll beg and beg and beg when you're in plain clothes.

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As soon as you get your warrant card out,

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totally different attitude, and they're straight up

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and they've got a bad attitude with you and they just walk off.

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Tom and Sarah-Jane move on.

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As always, looking for the suspicious behaviour

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indicative of professional thieves.

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Instead, they walk right into a disturbance outside a shop.

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You understand what I'm saying?

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As they arrived, store security were separating two men.

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This man says he asked for directions to Bond Street

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and was insulted by the other man.

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He seems agitated.

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Tom is struggling to make sense of the man's story.

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-You asked him outside?

-Yes, outside, so he could talk.

-Right.

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-So we can talk.

-Give my colleague your details...

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-Yeah, yeah...

-..let me go and speak to my other colleagues

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and find out what's going on, all right?

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The other man is with his family.

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He doesn't speak English,

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but a passer-by has agreed to help translate.

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OK, what's happened then?

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The translator says

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when the man also tried to beg for money from the children

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he was asked to stop and then became threatening.

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He thought that the guy was scaring the children?

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Right.

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As we thought, the other stories haven't quite matched up.

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They're saying something very different

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to what the chap in orange is saying.

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Meanwhile, two other constables

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have been checking the man's identification.

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As a contractor in this area, he will know where Bond Street is.

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It's like... It's a strange one, yeah.

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Security backs up the family's version of events

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and store CCTV shows the man behaving in a threatening manner.

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You can see him approach the male

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and he certainly appears to be aggressive,

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getting into his personal space, hands on the hips,

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gesturing out in front of him, pointing at him.

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Security intervene, but can't calm him down.

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Certainly very angry at the man in stripes, for no apparent reason.

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The man exits, but doesn't leave. Instead, pacing outside the shop.

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I'd certainly be nervous if I was there with my family.

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The family has to be escorted out.

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The security officer is in the middle,

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trying to prevent the suspect from getting towards the family.

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And any second now, I think myself and my colleagues

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are going to walk in from the left.

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Back on the street,

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Tom thinks the man in orange's behaviour seems erratic,

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and he doesn't believe the man would need to ask directions

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to a station he should know well.

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I can't smell anything.

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I'll go and have a sniff!

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Sarah-Jane has been speaking to the family

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and now, satisfied that the man was harassing them,

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Tom decides to arrest him under the Public Order Act.

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Just pop your hands behind your back.

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-Other arm.

-Just relax.

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All right, stay there.

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Come outside.

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-Officer...

-It's all right...

-What did I do?

-Easy, right?

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We'll just take you outside, all right? Chill out.

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The man continues to protest,

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and Tom is becoming more and more concerned by his behaviour.

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Later, a search of the man might have turned up the reason

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why he's acting so strangely.

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That's nothing?

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It's 10am, and just off Oxford Street, tailor Stephen Williams

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is getting ready for another day's work,

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making bespoke suits for the rich and famous.

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All set for today, with my kit. I hope.

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Stephen's clients have included David Beckham, Samuel L Jackson

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and even Michael Portillo.

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But one of his favourites and one of his regulars is due later today,

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wanting a very special suit for a very important occasion.

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He's using the salon at this restaurant

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to measure up Barbara Windsor.

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Barbara and I have been working together for about six years now.

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She's so old-school, so respectful of what I do.

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She's an absolute credit and a joy to work with.

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Barbara is fronting this year's Poppy Day Appeal.

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A major photo shoot has been organised for the launch

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and she needs a new suit to stand out proud,

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while being respectful to the cause.

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She's left it very late to ask for one,

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but Stephen would do anything for her.

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My concern is going to get everything made quick as possible.

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I've got ten days,

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but we will make it happen.

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Moments later, the Queen of the East End arrives up West

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to discuss what she wants.

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-I've got my ammunition!

-SHE GIGGLES

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I'm only 4'10, I've got the little bosom...

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But I am not easy to make for at all.

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I'm here today now to get my new poppy suit.

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-Hello!

-Hello, hello!

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-It's that time again.

-It is, it is.

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-Hello, sweetheart.

-Great to see you.

-Lovely to see you, my darling.

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Welcome. So, what were you thinking of? What sort of style would you like to go for?

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Well, I'm a lady of a certain age now,

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I shouldn't be seen in trousers when there's royalty around.

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-I'm going to definitely have a skirt.

-OK.

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But I want it to be a little bit more patterned,

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I wanted more red in it, I want more blue.

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Barbara wants to look patriotic and Stephen has just the thing.

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-How about going for something...

-SHE GASPS

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..really striking, like this?

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-It's very bold, isn't it?

-Yes.

-SHE CHUCKLES

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Time to get the tape measure out.

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This is all the secrets measurements.

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It's all starting to feel a bit Carry On Camping.

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"Ooh! Come on, do that!"

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They still ask me to do it at the age of... I'm 78.

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They ask me to do it.

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It's all Carry On this and Carry On that, or, "Get out my pub!"

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-STEPHEN CHUCKLES

-So there we go!

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All done.

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-I'll make it happen, don't you worry.

-Ten days!

-Ten days.

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-Thank you so much, God bless.

-Bye!

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When I meet all the Armed Forces, they're terrific.

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They really are, it's great. It puts a smile on my face.

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It'll be wonderful.

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Barbara heads off.

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Stephen will use the measurements to get the suit made

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ready in time for the Poppy Day launch.

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We normally require four weeks to make garment.

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Um, but we've just got to make it happen.

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She's a wonderful lady, and I will make it happen.

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Ten days later, and it's the morning of the suit-fitting.

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Can I track a parcel, please?

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But only two hours before he's due to meet Barbara for her fitting,

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Stephen's miles away at home,

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still waiting for the suit to turn up.

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Well, it's with the driver,

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but I'm not going to get it for a few hours yet,

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so I have to sit and wait.

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It's all I can do.

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-Right, that's it, OK.

-DOG YAPS

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That's going to be DHL - so, quickly...

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Hey!

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Thank you very much indeed. Thank you for bringing it so quickly.

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He's now got to get the suit across town to his fitting with Barbara.

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Let's go!

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-Hi, how are you? Has Barbara arrived yet?

-No, not yet.

-Oh, fantastic.

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-I'll go upstairs and get everything ready.

-Yes.

-Thank you.

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Hopefully the suit fits.

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And, not a moment too soon, Barbara arrives.

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-Hello!

-Hello, darling!

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It's the moment of truth.

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Will the suit tickle her fancy?

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-It's really, really... Oh, that's Beautiful.

-Scott?

-Yeah?

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Quick, come and have a look at the jacket. It's absolutely amazing.

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Quickly.

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Scott is her manager and husband.

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-Wow.

-Isn't that fantastic?

-Elegant.

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Because there's all this shaking-hands and hugging...

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Cuddle the soldiers, the sailors and all the rest of it.

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-It's the only reason she goes.

-Oh, of course! Yes.

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-THEY LAUGH

-I would!

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-You look amazing. Delighted.

-Well done.

-Absolutely delighted.

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-Well done, ten out of ten!

-Thank you.

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And I think maybe a gold star.

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Lovely!

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My mum used to put me in certain little outfits.

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She'd say, "That's proper, Babs. That's proper."

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Well, I feel proper Barbara today.

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Barbara and Scott head off.

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It's been a busy ten days, but Stephen is pleased.

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My assistant is happy and I'm happy.

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It was a busy day and she's been running around all day.

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Later, it's launch day for the Appeal.

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That photographers are out in force

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and Barbara's got an announcement to make.

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-BARBARA SPEAKS OVER TANNOY:

-'Mind the gap

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'between the train and the platform.'

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In 2018, Crossrail comes to Oxford Street.

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This brand-new railway will run right under the centre of London

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and will include two stations on the street.

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It's a mammoth project,

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costing £15 billion and taking nine years to build.

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But it's not just the people of London who are benefiting from it.

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The vast scale of the scheme

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is creating work for people all over the UK.

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And in a factory in Birmingham, Jim and his team are doing their bit.

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He's employed by an engineering firm.

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They're working on a new innovation being used for the first time

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on a major scheme like this in the UK - modules.

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This is called a module.

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Modules are six-metre sections of pipes and boxing

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which will eventually hold cables and sprinklers.

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On most building sites,

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each of these systems would be installed by separate teams.

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But, by pre-fabricating them together like this, away from site,

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they save on man hours and installation costs.

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The modules will eventually be linked up on site

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to create one giant system half a kilometre long.

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If you can imagine a giant jigsaw,

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they get them to site

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and they'll work off a big layout schematic

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and literally put these pieces of the jigsaw in place.

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The Chinese and the Japanese have been doing it for years.

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It helps us construct a building ahead of programme,

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what would normally be like a 12-month programme

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we can achieve in half the time.

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The team building them is a close-knit one,

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largely from the local area.

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I'm from literally ten minutes away, which is a real plus point.

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We're like a close community, really.

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Got a lot of friends here, and also a lot of family members as well.

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I'll just introduce you to my brother, Ryan.

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This is Ryan, he's an electrician that works in the facility as well.

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All right, mate?

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Obviously, we have our ups and downs,

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but we always finish with a kiss and cuddle at the end of the day,

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so everyone's happy.

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That close bond is about to come into play.

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Today's shipment is ready for its trip down south.

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Here comes the first module now, as we speak.

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Each one weighs between 100 and 500 kilos

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and is worth thousands of pounds.

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The team have to get them through the warehouse

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and safely loaded onto the truck.

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OK, mate, nice and steady then.

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A bit further over, Carl. Away from you, mate. Away from you.

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About half a metre, mate. Keep going.

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Easy there with that, mate!

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One down, two to go.

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This is Carl, he's a professional crane driver by trade,

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but he's a West Bromwich Albion fan, so...

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I support the one and only Aston Villa.

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Massive club. Seven FA Cups,

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one European Cup - and many more to follow!

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Probably not in my lifetime.

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Carl carefully cranes each module through the warehouse,

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where he and Jim coordinate landing them.

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Keep going, keep inching,

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keep inching, keep inching,

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keep inching, and down at that, mate.

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Perfect.

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You're going to have to send that in round there, mate,

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you'll have to go round there

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Oh, fits like a glove.

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Steady as she goes, mate.

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Down she goes.

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To think that we can do all this in such...

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what I'd say is a small environment,

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and producing major-scale projects

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I think is a great achievement for everybody involved.

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With all the modules loaded,

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they're driven off towards London.

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Later, the cranes are out

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as the Crossrail team get to work on their end of the jigsaw puzzle.

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Pull back out, yeah? Pull back out.

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Eric Van Peterson is a jewellery designer.

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-Hello!

-Hello.

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I've got so much of your...lovely jewellery on me. Isn't it pretty?

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Having started out over 30 years ago with a stall at Camden Market,

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he now runs his own design business,

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with a shop in Chelsea catering to the rich and famous.

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I'm loving some of the stuff over there.

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His pieces don't come cheap.

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We sell this gear for about £1,100.

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But pricey isn't all he does.

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For the last 15 years, he's worked in collaboration

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with high-street chain Debenhams

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on an annual mass-market collection at high-street prices.

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But just how does a collection get from the drawing board

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to the Oxford Street counter?

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Today, Eric's taking the first step for his autumn-winter range.

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He's got the Debenhams buyers coming to his shop

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to discuss his ideas,

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and he's desperately hoping they're going to like them.

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It's my job, really, to keep showing new ideas and new things.

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You're never quite sure what these buyers are going to like

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and what they don't like.

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Eric's collection is a big deal for the store, and it has to sell well.

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And this year, as ever,

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they'll be launching it in their Oxford Street flagship store.

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Eric's already come up with a theme for the range.

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It's all about the leaves, it's all about nature.

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These are the things that our Debenhams customers

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have responded to over the years.

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Eric wants to base some of the new collection

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on the high-end items he sells in his own shop.

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Things that we already have in the shop

0:18:090:18:11

that are made in 18-carat gold,

0:18:110:18:13

I'm going to try and persuade Debenhams to do the same thing

0:18:130:18:17

in sterling silver.

0:18:170:18:18

We've got these, we've got turtles. We've even made this owl pendant.

0:18:180:18:24

You could keep some tablets in here,

0:18:240:18:26

you could keep a message in here, a reminder or whatever.

0:18:260:18:28

And it's kind of a fun idea. I hope Debenhams likes them.

0:18:280:18:32

Moments later, Delia and Richard from Debenhams hove in to view.

0:18:330:18:37

Eric wants to broaden the range

0:18:370:18:39

and there are just certain things that we know are cost-prohibitive.

0:18:390:18:42

We'll edit it, basically,

0:18:420:18:44

to get back to what we think is the real core.

0:18:440:18:47

Nice to see you.

0:18:470:18:49

Eric's first idea is for a cheaper version of a bird necklace.

0:18:490:18:53

-That's really beautiful.

-That's lovely.

-Beautiful.

0:18:530:18:55

-There's such detail in the feet.

-Mm-hm.

0:18:550:18:57

And I like the fact it's got stone in it as well.

0:18:570:18:59

It makes it very delicate, very pretty.

0:18:590:19:01

-I think that would be really great starting point for the collection.

-Yeah, really lovely.

0:19:010:19:05

Encouraged by the response to the bird,

0:19:050:19:08

Eric moves on to some of his riskier pieces.

0:19:080:19:11

We've never done anything quite like this at Debenhams,

0:19:110:19:14

birds and bees and butterflies and...

0:19:140:19:16

-Something a bit different, more special.

-Yeah. Why turtles?

0:19:160:19:19

I'm not sure about that one, I have to say.

0:19:190:19:20

I didn't think they're pretty enough.

0:19:200:19:22

Eric's turtles have been given the cold shoulder.

0:19:220:19:26

Will his owl fare any better?

0:19:260:19:28

It's a little bit conceptual.

0:19:280:19:31

Wow. It's quite chunky.

0:19:310:19:32

-At that scale, it would be just far too expensive.

-Yeah.

0:19:320:19:36

I just don't think that is completely right for us,

0:19:360:19:38

as it is, but I definitely think there's something in the owl.

0:19:380:19:42

Lovely to see you, Eric, as always.

0:19:440:19:45

'Discussion over, Debenhams head off.

0:19:450:19:47

'It's now up to Eric to turn his ideas into fully formed designs.'

0:19:470:19:52

I'm going to develop the butterflies,

0:19:520:19:55

birds, bumblebees -

0:19:550:19:57

these are the things that they seem to be mostly enthusiastic about.

0:19:570:20:01

Later, the samples are back. But the problems are just beginning.

0:20:010:20:07

I'm not quite sure about this.

0:20:070:20:08

There's definitely something wrong here, without a doubt.

0:20:080:20:12

Back on Oxford Street, and Constables May and Morrison

0:20:220:20:25

have interrupted their undercover patrol

0:20:250:20:28

to deal with a disturbance outside a shop.

0:20:280:20:30

Come outside.

0:20:300:20:31

Easy, right? Just take you outside, all right?

0:20:350:20:38

Tom arrested this man after a family claimed he threatened them.

0:20:380:20:41

With the family safely inside with Sarah-Jane,

0:20:450:20:48

Tom needs to search the man.

0:20:480:20:50

It doesn't take long to find something.

0:20:500:20:52

What's this?

0:20:540:20:55

The man has two Viagra pills in his pocket.

0:20:580:21:01

But he also has something else.

0:21:010:21:03

That's nothing?

0:21:060:21:08

OK, I think I might need a separate bag for that one.

0:21:090:21:12

Meth?

0:21:130:21:14

Thought it might be.

0:21:140:21:16

It looks like methamphetamine,

0:21:160:21:18

a powerful illegal stimulant known as crystal meth.

0:21:180:21:21

OK, I'm going to place you under further arrest.

0:21:220:21:25

The reason, I have just found this little bag in your pocket

0:21:250:21:28

with a suspicious-looking substance in it.

0:21:280:21:30

I think it might be drugs.

0:21:300:21:32

If the bag does contain what the officers suspect,

0:21:320:21:34

it could provide an explanation for some of the man's actions tonight.

0:21:340:21:39

Erratic behaviour, aggressive,

0:21:390:21:42

so, it wouldn't surprise me

0:21:420:21:43

if this gentleman has taken some this evening.

0:21:430:21:46

Tom continues his search

0:21:460:21:48

and finds something else in the man's sock.

0:21:480:21:52

Oh, mate, what's this?

0:21:530:21:54

What's this for?

0:21:560:21:58

Your water? Really?

0:21:590:22:02

Stashed in your sock?

0:22:020:22:03

It looks empty. However...

0:22:060:22:08

He's saying it's water. It's not water.

0:22:080:22:10

He doesn't admit it,

0:22:100:22:11

but officers suspect the bottle may have contained GHB,

0:22:110:22:15

another illegal recreational drug.

0:22:150:22:17

Moments later, the man makes a not entirely unexpected admission.

0:22:220:22:28

I don't think he's hospital-worthy,

0:22:280:22:29

-he said he's taken some meth about an hour ago.

-So it is meth?

0:22:290:22:33

That's what he said. He's claimed it's meth.

0:22:330:22:35

Unbelievably, the man says he was on his way to work.

0:22:350:22:39

He's working nights,

0:22:390:22:41

so it's quite an interesting packed lunch he's got himself.

0:22:410:22:44

Despite the danger he could have caused

0:22:440:22:46

to his colleagues on a building site,

0:22:460:22:48

he seems mostly concerned

0:22:480:22:50

about missing out on the weekend he had planned.

0:22:500:22:53

-Boss, is this Friday night?

-Sorry?

0:22:530:22:55

It is Friday.

0:22:570:22:58

Huh? Oh, mate... We're far away from that at the moment.

0:23:020:23:05

Transport arrives, and Tom takes the man

0:23:070:23:09

back to Charing Cross Police Station to be interviewed.

0:23:090:23:12

The family agree to give a statement

0:23:120:23:15

but, because they don't speak English,

0:23:150:23:17

Sarah-Jane takes them to a different station

0:23:170:23:19

and they communicate through an interpreter.

0:23:190:23:22

He's explained that it's been a totally unprovoked attack

0:23:240:23:27

upon him and his family,

0:23:270:23:29

to the point where his daughter's shaken up by it.

0:23:290:23:32

The reason they're over here

0:23:320:23:33

is to get some medical treatment for his daughter, who's really sick.

0:23:330:23:36

And he thinks that it's really going to affect her.

0:23:360:23:39

It's looking like it's going to be a late night.

0:23:390:23:42

Sarah-Jane now has to walk back to Charing Cross Police Station

0:23:420:23:45

to catch up with Tom.

0:23:450:23:47

Before she gets there, she gets a call.

0:23:470:23:50

Oh, God.

0:23:500:23:51

He's going to hospital.

0:23:540:23:55

The arrested man has collapsed in custody.

0:23:570:23:59

By the time Sarah-Jane reaches the station,

0:23:590:24:02

paramedics have arrived

0:24:020:24:04

and Tom is outside with the ambulance.

0:24:040:24:06

He was fine. We were chatting outside custody

0:24:060:24:09

when he just slumped over on his chair,

0:24:090:24:11

we put him in the recovery position, called an ambulance

0:24:110:24:15

and he sort of deteriorated quite rapidly.

0:24:150:24:18

He started fitting,

0:24:180:24:19

he's been in and out of three or four fits on the floor.

0:24:190:24:22

He's now stable, and confessed to Tom what he'd taken.

0:24:220:24:26

He said he took...

0:24:260:24:28

He's had meth, methadone,

0:24:280:24:31

a bottle of GHB...

0:24:310:24:33

-Is that what that was?

-Yeah.

0:24:330:24:35

So he'd had a lot of that, vodka during the day,

0:24:350:24:38

-and about three double shots.

-That's quite a lot of drugs.

-Yeah.

0:24:380:24:41

So he crashed pretty hard.

0:24:410:24:42

A contractor, apparently on his way to work

0:24:420:24:45

despite having taken a cocktail of illegal and prescription drugs,

0:24:450:24:49

was not what the officers expected from tonight.

0:24:490:24:52

But it demonstrates the challenges they face policing Oxford Street.

0:24:520:24:57

There was only room for him to go in the car on his own,

0:24:570:24:59

so he's kind of had to deal with it by himself,

0:24:590:25:02

which is quite stressful, especially when someone's collapsing on you.

0:25:020:25:06

It's been an emotionally draining evening,

0:25:060:25:08

and Tom must now accompany the arrested man to hospital.

0:25:080:25:11

He's fortunate to have been in Tom's care,

0:25:110:25:13

and not out on the street where he collapsed.

0:25:130:25:16

We had a chat later on,

0:25:180:25:19

and the man has been going through some tough times,

0:25:190:25:22

you know, he says.

0:25:220:25:24

He's certainly had some issues.

0:25:240:25:27

He was a different man when we got to the hospital

0:25:270:25:30

and he came down off whatever it was he'd taken.

0:25:300:25:32

He was very apologetic about what had happened

0:25:320:25:36

and he thanked us for looking after him when he'd had a bit of a turn.

0:25:360:25:40

The man was later charged for a Public Order Offence.

0:25:400:25:43

No further action was taken over the drugs.

0:25:430:25:46

A different pair of tights...

0:25:550:25:57

Barbara Windsor has got a West End tailor to make her a bespoke suit

0:25:570:26:01

to wear when she fronts the Poppy Day Appeal.

0:26:010:26:04

-Ten out of ten!

-Thank you, Barbara.

0:26:040:26:06

-And I think maybe a gold star.

-Oh, lovely!

0:26:060:26:10

The appeal is launching with a photo shoot on the tube,

0:26:100:26:13

and Oxford Street celebrity photographer Andy Barnes

0:26:130:26:16

is one of just a handful of snappers to be invited to cover the event.

0:26:160:26:20

It's at a tube station,

0:26:200:26:21

so you never know where they're going to take you

0:26:210:26:23

and what the restrictions are.

0:26:230:26:25

They've sort of said there's a few things we can do and we can't do,

0:26:250:26:28

and it's one of these things

0:26:280:26:29

where you've always got to play a little bit by the ear

0:26:290:26:32

at the last minute.

0:26:320:26:33

Andy heads in.

0:26:330:26:35

And soon after, Barbara arrives, dressed to the nines.

0:26:350:26:39

-And just one more. Are you pleased with the outfit?

-I love it.

0:26:390:26:43

Looks good, looks good. Look? Look, look, look!

0:26:430:26:46

For the photo shoot, Barbara will drive a tube train

0:26:470:26:50

and make announcements on board.

0:26:500:26:52

This could be really good if we get some pictures on the tube.

0:26:520:26:56

Straight ahead, Barbara. Fabulous.

0:26:560:26:58

It's been really, really, really good.

0:26:580:27:00

But I do it every year, don't I?

0:27:000:27:02

But this is different, because normally we get on the buses.

0:27:020:27:05

Totally different down here, you know what I mean?

0:27:050:27:08

Barbara's train arrives, and Andy's getting excited.

0:27:080:27:12

This could be... This could be really cool, this.

0:27:120:27:16

But there's an official Poppy Day camera crew in the driver's cab,

0:27:160:27:20

so Andy and the other photographer

0:27:200:27:22

will have to wait in the adjoining carriage.

0:27:220:27:25

For now, Andy can just sit back

0:27:250:27:27

and enjoy the experience of having Barbara Windsor driving his train.

0:27:270:27:31

-BARBARA OVER TANNOY:

-'..national rail services

0:27:330:27:35

'and for riverboat services from Blackfriars Pier.'

0:27:350:27:40

The passengers are beginning to notice something special's going on.

0:27:400:27:44

-Like

-BEEP

-it was!

0:27:460:27:48

-He didn't believe us, did he?

-He's not impressed!

0:27:480:27:51

The event might be tickling Andy pink,

0:27:510:27:53

but there's still work to do.

0:27:530:27:55

To get the best publicity for the campaign,

0:27:550:27:58

the shot he really wants is Barbara driving the train.

0:27:580:28:02

But despite being promised access, the cabin door is still shut.

0:28:020:28:06

-BARBARA OVER TANNOY:

-'Embankment.'

0:28:060:28:08

Seven, eight, nine, ten, 11, 12, 13, 14 stops!

0:28:080:28:10

If we don't get something out of that, we're in the wrong job.

0:28:100:28:13

Yeah, definitely. Ah!

0:28:130:28:15

Moments later, the door opens.

0:28:150:28:18

You all right, Barbara?

0:28:180:28:19

Take a seat there a second?

0:28:190:28:21

There's a new photo op.

0:28:210:28:22

Oh, yes! Here you go. Big smile, Barbara.

0:28:240:28:27

But it's not the one Andy wants.

0:28:270:28:29

He tries turning on the charm to get access to the driver's cab.

0:28:290:28:33

-..a quick picture just of her in the cab?

-Er, probably not.

0:28:340:28:38

Because we can't hold the train up.

0:28:380:28:40

All I need is her just sat there, two seconds.

0:28:400:28:43

I'll see what we can do.

0:28:430:28:44

Oh, thank you. I really appreciate it,

0:28:440:28:46

because it's like... It'd be absolutely brilliant, that.

0:28:460:28:49

Things might be looking up,

0:28:490:28:51

but he's running out of stations before Barbara gets off.

0:28:510:28:54

I'm hoping that we'll get in there at the last minute.

0:28:540:28:58

We've only got a couple more stops to go.

0:28:580:29:00

-BARBARA OVER TANNOY:

-'Now, the next station is Aldgate.

0:29:000:29:03

'So mind the gap between the train and the platform!

0:29:030:29:06

'I've always wanted to say that! "Mind the Gap!"'

0:29:060:29:10

ANDY LAUGHS

0:29:100:29:11

Barbara's finished, but Andy hasn't got his photo.

0:29:120:29:16

One last chance.

0:29:160:29:18

Do you mind if I get one very quick picture of you

0:29:210:29:24

just sat in the seat, Barbara?

0:29:240:29:25

-No, the train can't be delayed, sorry. Sorry.

-No, don't worry.

0:29:250:29:29

It's absolutely fine.

0:29:290:29:30

It was a bit of a resounding "no" from everyone in the cab.

0:29:300:29:33

Andy's shoot's in danger of going up the Khyber.

0:29:350:29:38

But with Barbara carrying on regardless,

0:29:390:29:42

Andy spots the perfect picture.

0:29:420:29:45

Lovely. Show me the poppies, guys!

0:29:450:29:47

-CAMERA SHUTTER CLICKS

-Lovely.

0:29:470:29:49

Absolutely brilliant, guys.

0:29:490:29:51

-That's the picture. That's the picture.

-The one?

0:29:510:29:54

That's the one.

0:29:540:29:56

Yeah!

0:29:560:29:57

We got the shot. Absolutely brilliant.

0:29:570:30:01

Two seamen puckering up to an English Rose

0:30:010:30:03

is just the shot to get the campaign maximum publicity.

0:30:030:30:06

I was really worried I wasn't going to get anything out of this,

0:30:070:30:11

but patience has really paid off. I'm so pleased.

0:30:110:30:13

I've got to go, I've got to get these out, sent out straightaway.

0:30:130:30:17

The photos are in the bag and the shoot is over.

0:30:170:30:21

Barbara got her suit,

0:30:210:30:23

Andy got his shots.

0:30:230:30:25

It's a classic Carry On-type picture, there, isn't it?

0:30:250:30:29

Barbara Windsor on the train.

0:30:290:30:30

And the appeal got its publicity.

0:30:300:30:33

Even if it has been a bit of a carry on getting there.

0:30:330:30:36

At the Tottenham Court Road Crossrail site

0:30:450:30:48

at the east end of Oxford Street,

0:30:480:30:50

Welshman Lee Boulter is leading the team

0:30:500:30:52

waiting to receive a consignment of modules

0:30:520:30:55

fresh off the factory floor from Birmingham.

0:30:550:30:58

He and his team will have the delicate task

0:31:000:31:02

of winching each module down five floors

0:31:020:31:05

to the bottom level, known as "-5".

0:31:050:31:08

They'll then install them.

0:31:080:31:10

A big logistical programme.

0:31:110:31:12

You need to get them lowered down from street level,

0:31:120:31:15

down to -5.

0:31:150:31:17

It's very challenging to get them all down smoothly and safely.

0:31:170:31:22

It normally runs like clockwork

0:31:220:31:24

and everything goes into place.

0:31:240:31:26

It's one of the fiddliest jobs they do,

0:31:280:31:30

bringing most of the site to a standstill.

0:31:300:31:33

It's Jim's job to make sure it all goes to plan.

0:31:330:31:36

-RADIO:

-There's a pallet here on the left, mate. It's in the way.

0:31:390:31:42

And at six o'clock, the module-bearing lorry arrives.

0:31:420:31:46

The team now have to shut Europe's busiest shopping street

0:31:460:31:50

to traffic at rush hour,

0:31:500:31:51

while they get the giant truck on to site.

0:31:510:31:54

-RADIO BEEPS

-Hold on!

0:31:540:31:56

TRUCK HORN HONKS

0:31:560:31:57

-RADIO:

-'Pull back out, yeah? Pull back out.'

0:31:570:31:59

-RADIO:

-'Keep it coming, mate. Keep it coming.'

0:32:010:32:03

-RADIO:

-'Start straightening her up, mate. Start straightening her up.'

0:32:060:32:10

He's in now. He's in now.

0:32:100:32:11

Right, can we close the gate and get transportation ready, please?

0:32:120:32:16

Good driver. No problems.

0:32:200:32:22

Sometimes it's very tight, so it's difficult to bring the lorry in.

0:32:220:32:26

Delivery's just come onto site.

0:32:260:32:28

The boys are taking the straps off

0:32:280:32:30

and then the crane team will take over

0:32:300:32:32

and lower them down the mole hole.

0:32:320:32:34

The crane team get busy,

0:32:370:32:38

strapping up the first module so they can winch it over the hole.

0:32:380:32:42

All right, Ben? Here we are.

0:32:450:32:46

The crane team have finished, it's ready now.

0:32:460:32:48

It's about to be lifted, right?

0:32:480:32:50

And then the delicate bit.

0:32:500:32:51

The crane takes the frame

0:32:550:32:56

and the modules are soon dangling 100 feet over a hole

0:32:560:33:00

on Europe's largest construction project.

0:33:000:33:02

Them boys lift it down and then we take over then, down on -4.

0:33:070:33:10

With the modules landed,

0:33:160:33:17

they're trollied down to a second smaller hole

0:33:170:33:20

and an A-frame winch,

0:33:200:33:22

to drop them down to the fifth floor

0:33:220:33:23

and their final home in the Crossrail tunnels themselves.

0:33:230:33:27

The modules will run for 250 metres

0:33:290:33:31

on both sides of the tunnels, all down.

0:33:310:33:34

Basically underneath the platform.

0:33:340:33:37

Instead of four teams of fitters,

0:33:370:33:40

the modules only need three men to install.

0:33:400:33:42

And Lee's brought a specialist team with him,

0:33:420:33:45

all the way from the Valleys.

0:33:450:33:47

We've got Matt, we've got Lloyd at the back, and we've got Ben here.

0:33:470:33:52

They're Welsh finest lads. They're the best you can buy.

0:33:520:33:55

These boys, this is what they do, day in, day out.

0:33:550:33:57

All the modules winched in tonight are fitted in a matter of hours.

0:33:580:34:02

In a few months' time,

0:34:040:34:06

these modules will be fitted out with the cabling and operating systems.

0:34:060:34:10

It's a technique which the team,

0:34:100:34:13

and everyone that's been involved

0:34:130:34:14

in the UK's biggest construction project,

0:34:140:34:17

are confident will allow them to open their giant new railway

0:34:170:34:20

on time in 2018.

0:34:200:34:23

I've got a beautiful wife back home, and four children.

0:34:250:34:29

Next time we're actually up in London as a family,

0:34:290:34:31

I'll be bringing them here to Tottenham Court Road

0:34:310:34:33

and basically tell them that I built that.

0:34:330:34:36

Jewellery designer Eric Van Peterson

0:34:450:34:48

is creating a high-street collection for Debenhams,

0:34:480:34:50

to be launched at their flagship Oxford Street store.

0:34:500:34:54

It's ten weeks since they visited his shop.

0:34:560:34:59

Since then, Eric's been to the store's head office

0:34:590:35:02

with refined designs, including a smaller owl...

0:35:020:35:05

You were not too keen on my giant owl.

0:35:050:35:08

This guy is much smaller.

0:35:080:35:10

..and a less intricate bird.

0:35:100:35:13

Let's do a bird.

0:35:130:35:14

Let's try to avoid those really delicate parts.

0:35:140:35:18

And now he's back at the head office

0:35:200:35:22

and the roles are about to be reversed.

0:35:220:35:25

Richard has taken Eric's designs and worked them up

0:35:250:35:29

into practical samples with Debenhams' usual manufacturers.

0:35:290:35:33

Eric's here to see them for the first time.

0:35:330:35:35

We start with the feather story, then, Eric.

0:35:350:35:38

So, we were really keen on the feather story.

0:35:380:35:40

-What do you think of that?

-It looks beautiful.

0:35:400:35:42

What we've also done is we've developed a hoop earring.

0:35:420:35:46

I love this group, guys.

0:35:460:35:47

Then, if we look at the animal story,

0:35:470:35:50

a little evolution of the bird.

0:35:500:35:51

So, we've removed the stone from the mouth.

0:35:510:35:54

The sterling silver being quite soft at the tip of the beak

0:35:540:35:56

meant it was breaking off quite easily.

0:35:560:35:59

The remodelled bird and other pieces are ready for production.

0:35:590:36:02

But what became of Eric's owl?

0:36:020:36:05

Now, I'm not quite sure about this.

0:36:050:36:08

You guys are the only anti-owl people I've ever met.

0:36:080:36:11

It's not that I'm anti-owl!

0:36:110:36:12

I just think here it's not been very successful.

0:36:120:36:14

I still think that's quite young. When you look at the...

0:36:140:36:16

It doesn't have the level of sophistication.

0:36:160:36:18

-There's definitely something wrong.

-Yeah.

0:36:180:36:20

There's definitely something wrong here, without a doubt.

0:36:200:36:23

The owl can't be saved.

0:36:230:36:24

But Eric, Richard and Delia are happy with the rest of the collection.

0:36:240:36:28

-From here, we will see it in Oxford Street.

-How long does that take?

0:36:280:36:31

-So, it will be in about 12 weeks' time.

-Fantastic.

0:36:310:36:34

And 12 weeks later, at the Oxford Street store,

0:36:360:36:39

Richard is waiting for Eric to see the finished collection

0:36:390:36:42

on sale for the first time.

0:36:420:36:44

-Are we ready?

-Yes, all ready.

0:36:440:36:45

-Have all of the watches been polished?

-All polished and priced.

0:36:450:36:48

-Counter's been cleaned?

-Yes.

-They've been priced?

0:36:480:36:50

It is always a bit daunting when the designers come down.

0:36:500:36:53

-Morning.

-Hey!

0:36:530:36:55

-I'm hoping you're going to like what you're going to see today.

-Me too.

0:36:550:36:59

-What do you think?

-It looks fabulous.

0:36:590:37:01

-It looks great, doesn't it?

-It looks really good.

0:37:010:37:04

Overall, Eric's happy that his designs have made it

0:37:040:37:07

from his drawing board to the Oxford Street counter -

0:37:070:37:10

albeit refined along the way.

0:37:100:37:12

Moments after launch - the most important thing.

0:37:140:37:17

The first sale's proved customers like the look of them.

0:37:170:37:20

It's always exciting to see someone actually purchasing something

0:37:200:37:25

and, even after all this time,

0:37:250:37:28

you go through the same process.

0:37:280:37:30

But it's just as exciting now as it's always been.

0:37:300:37:33

Oxford Street is the place to see and be seen.

0:37:420:37:46

And when it comes to flaunting it,

0:37:460:37:48

there's more on show than just fashion and celebrities.

0:37:480:37:51

There's a new phenomenon amongst wealthy drivers

0:37:520:37:55

to cruise through central London in supercar convoys,

0:37:550:37:58

trying to turn heads with their exotic vehicles.

0:37:580:38:02

While foreign businessmen may have drawn most of the attention,

0:38:020:38:05

there's a home-grown movement that wants a piece of the action too.

0:38:050:38:09

Our passion and hobby is cars.

0:38:090:38:12

And we get together, drive down Oxford Street, Leicester Square,

0:38:120:38:15

Piccadilly Circus,

0:38:150:38:16

and then just enjoy the crowds, the scene. It's amazing.

0:38:160:38:19

You go anywhere else, you will not get that sort of reaction

0:38:190:38:22

just purely from the love of cars.

0:38:220:38:24

Kash is on his way to central London to lead just such a cruise.

0:38:290:38:33

He's meeting the other members of his club at a park near Oxford Street.

0:38:340:38:38

I see a Lamborghini Aventador right there.

0:38:410:38:45

That's a nice little line-up there, isn't it?

0:38:450:38:47

He's looking forward to sharing his heavily modified Nissan GT-R

0:38:470:38:51

with the Oxford Street inhabitants.

0:38:510:38:53

What better way to enjoy it than let everyone else enjoy it with us?

0:38:530:38:56

With his crew assembled, Kash explains the plan.

0:38:560:38:59

One of the main challenges

0:38:590:39:00

is making sure his friends can contain their excitement.

0:39:000:39:03

We're going to leave from here.

0:39:030:39:05

Head to Oxford Street, yeah?

0:39:050:39:06

-Put on a little bit of a...

-ENGINE REVS

0:39:060:39:09

Sorry! Can't hear you!

0:39:090:39:12

Drivers, James, come on! Shabs!

0:39:130:39:16

You all need to come round here, because you need instructions.

0:39:160:39:20

Kash has been planning this cruise for months,

0:39:200:39:22

and he wants to make sure everyone sticks to their positions in convoy.

0:39:220:39:27

The team will use legally allowed walkie-talkies to keep in contact.

0:39:270:39:32

The whole idea is to get maximum impact,

0:39:320:39:34

and the only way you can do that

0:39:340:39:35

is by keeping the cars together in form.

0:39:350:39:37

Come on, let's go.

0:39:390:39:40

Kash leads the convoy of vehicles round Marble Arch.

0:39:480:39:52

Even though I've been doing this for 15 years,

0:39:520:39:55

I don't ever get bored of it.

0:39:550:39:57

Before heading down Oxford Street.

0:39:570:39:59

It doesn't take long for his car to start drawing plenty of attention.

0:40:010:40:05

CROWD MEMBERS SHOUT

0:40:050:40:07

You can see everyone's got their phones out,

0:40:070:40:09

everyone's just loving it.

0:40:090:40:10

People waving, people going absolutely crazy for us.

0:40:100:40:12

Look, look, look!

0:40:120:40:14

The amount of people that have got their phones out is unreal.

0:40:140:40:17

But just a few junctions down the street

0:40:170:40:20

and concentrating on the adoring hordes,

0:40:200:40:23

Kash hasn't noticed he left most of his crew behind

0:40:230:40:26

at the last set of traffic lights.

0:40:260:40:29

-RADIO:

-'You need to pull up, bro.

0:40:290:40:30

'We're waiting for the rest of the cars.'

0:40:300:40:32

-The rest of the cars are at the lights.

-It's just us two!

0:40:320:40:36

Fortunately, the traffic phasing

0:40:360:40:38

means the other cars are soon back together,

0:40:380:40:41

and Kash can make the maximum impact he planned.

0:40:410:40:43

ENGINE ROARS

0:40:430:40:46

The cars can be heard the length of the street,

0:40:460:40:48

and by the time they reach Oxford Circus

0:40:480:40:51

the huge crowd that gathers here anyway is in raptures.

0:40:510:40:54

Have a look around you.

0:40:540:40:55

I mean, this is...

0:40:550:40:56

This is Oxford Street. This is London.

0:40:560:40:59

Kash does his best to impress.

0:41:010:41:03

HE LAUGHS

0:41:050:41:07

The cars keep giving the people what they want

0:41:070:41:09

and make several trips around Oxford Circus.

0:41:090:41:12

I just came in here just now, and it's amazing. I can't explain it.

0:41:150:41:19

This is the area to see this kind of stuff. I love it.

0:41:190:41:23

I have no idea what's going on, but it's exciting.

0:41:230:41:26

SIREN WAILS

0:41:300:41:32

The crowd might be loving it, but word has reached the authorities,

0:41:320:41:35

who are keen to find out what's going on.

0:41:350:41:38

An armed police response team arrives to investigate.

0:41:380:41:42

Keep moving!

0:41:420:41:43

The drivers aren't breaking the law,

0:41:430:41:45

but interest in their vehicles has caused huge crowds to build up.

0:41:450:41:49

The police make sure the cars keep moving

0:41:520:41:54

and clear the crowd from the road.

0:41:540:41:57

As his new fans put away their phones,

0:41:570:41:59

Kash heads on towards the meet-up point.

0:41:590:42:02

My days. What a cruise.

0:42:050:42:08

There was thousands and thousands of people there today.

0:42:080:42:10

The police might have taken an interest in his parade,

0:42:100:42:13

but he understands why they were there.

0:42:130:42:15

They're there for everyone's safety.

0:42:150:42:18

To keep things moving, keep the traffic flowing.

0:42:180:42:21

All the cars meet up again in a quieter street nearby.

0:42:210:42:24

Crazy. I loved it.

0:42:250:42:27

It's just gives you such a... Like an adrenaline buzz, going down it.

0:42:270:42:30

These people, they can only see these sorts of cars in magazines.

0:42:300:42:33

For Kash, it's been a success.

0:42:330:42:35

Hundreds have seen and heard what he can do to a car.

0:42:350:42:39

I've been cruising since I was a kid. Do you know what I mean?

0:42:390:42:41

We used to have rubbish cars back then.

0:42:410:42:44

Now, obviously, we're driving much nicer cars,

0:42:440:42:47

we want to show them off and carry on doing the same thing.

0:42:470:42:50

And with that, the crew rev up again

0:42:500:42:52

and start the long drive back to Essex.

0:42:520:42:55

It's been a spectacle Oxford Street won't forget in a hurry.

0:42:550:42:59

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