I Want My Baby Back Protecting Our Children


I Want My Baby Back

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This programme contains some strong language.

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This programme contains scenes which some viewers may find upsetting.

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When my daughter was a week old,

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that's when I had to hand her over to social services.

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The lady came to get her and as I was leaving, I saw her coming in with the car seat,

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and I just wanted to run behind her and say, "Oh, can I come with you?"

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Hello, my dear. You OK?

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-There we go, that will warm you up a bit.

-Thank you, Kate.

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It makes my day a lot when I see my daughter.

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Hello. Yay!

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Mercy, mercy.

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Hey? No smiling? We can have a nice bath this morning.

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Society in general

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do not want to know or accept that children suffer.

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Oh, that's very good.

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Every day in this office and in offices across the country,

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thousands of good decisions are made that protect thousands of children

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from harm, but it's completely invisible to the general public.

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Last year,

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social workers took nearly 10,000 children into care in England alone.

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When the risk is immediate, there's no choice.

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But often, it is a more difficult judgement.

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I want my baby back as a baby, Louise. I don't want her back when she's two.

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'But all the time, it's about risk assessing the household.'

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Is this child at risk? If so, who from? What from?

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And are we able to put in a safety plan

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or do we need to remove the child?

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People don't realise we're actually trying

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to save children's lives in some cases.

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For the past year, social workers in Bristol have been filmed

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dealing with these complex issues.

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When is it right to remove children?

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And when is it safe to let them go home?

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SCREAMING

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It's a little bit unconventional, but come on.

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Sometimes I do feel like walking away because it is too much, it's just overwhelming.

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DISTANT SHOUTING

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Baby Mercedes is three months old.

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A court ordered her to be placed in temporary foster care,

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due to her mother's lifestyle.

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Louise sees her baby three times a week at a contact centre.

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But she is determined to get her daughter back permanently.

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Lovely girl. Yes.

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Just going to give you a little massage now.

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A little massage?

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Hello.

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-Hello...

-The contact sessions are supervised

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to assess Louise and ensure the safety of her baby.

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It didn't worry me, people in the room and that any more.

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I just be myself, how I would be with her if she was at home.

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-All right, I'll see you on Thursday, Louise, all right?

-Yes.

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I just think some people deserve to have a chance

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at making a go of it before the decision is to have the child removed.

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Bye-bye.

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The lady that sits in with me, Kate, she's nice, she's very nice.

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Obviously, there's a lot of people that want me to get my baby back, so,

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I suppose I just get settled at home, really.

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I just want her back, you know?

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But yes, I'll get there.

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Louise has a long history of drug abuse.

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She was six months pregnant when she met Wayne,

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who is currently on parole for drug-related offences.

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Drugs have already cost Louise one child.

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My eldest was about 10 months old.

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That's the first time I tried heroin.

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And it wasn't long then till I had to ring and ask my mum if she could take my daughter.

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And I just thought, well, my daughter's safe there.

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All right then, yes? You look tired as well.

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We'll have some food, go home,

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just lie down and rest.

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I was in a mad head space then,

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and that's when I started doing crack cocaine as well as heroin,

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and then injecting and living here, there and everywhere.

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Every day, as soon as my eyes were open,

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I'd be smoking, till I was literally dead on my feet.

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No, I'm saying how are you feeling that you're out for your birthday

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and you're in a relationship and they were going through things and stuff,

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but you're normally in prison, aren't you?

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'Heroine is a selfish, controlling drug.

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'You're not thinking.

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'You're pregnant. You can even see the bell is there.

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'But it's alien to you. You're in that, that place.

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'That horrible, dark place.'

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You're thinking, oh, well, there's a baby in there.

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But I'll still have another hit in half an hour.

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Louise claims to have stopped using heroin and crack.

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But she'll also have to quit prescription methadone

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and attend a detox programme

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if she's to have any chance of getting her daughter back.

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(SINGS) # Hello, is it me you're looking for? #

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In an ideal world, it would be lovely, wouldn't it,

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to have everything ordered and managed,

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but that's not life then, is it?

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My job is a job of chaos, because you work with people's lives.

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You never know what's going to happen. I never take anything for granted.

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I never assume things, because all families are different.

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Because it's about survival and families need to survive.

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Bye then. See you tomorrow.

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It's just about holding information and unpicking it.

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A bit like Poirot.

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Mercedes is a new case for social worker Louise.

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Just one of 20 children she's responsible for.

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This one is actually in care proceedings,

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so all throughout the pregnancy, the mum was using drugs,

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right up until the birth, if I understand.

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So we assess mum

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to see if she's able to provide care for this baby in a long-term way.

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I'll bring her again in a minute. >

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Hiya, sorry I'm late.

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You all right?

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Although Wayne isn't the baby's father,

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he and Louise want to be assessed as a couple.

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Me picking this up now where I have,

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I'm quite worried about where you are in your abstinence, really.

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I'm not trying to put any pressure on you,

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because from what you were like, it's amazing where you are now.

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-Yes.

-But I need some form of plan you're doing for detox or rehab.

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Because we're in care proceedings, there will be an expectation for that.

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They're not going to just turn around because you go to contact

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and it's going well that they will let you have your baby back.

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-I don't see why I should...

-Because the risk would be so high.

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I know people that's got their children and they're still on methadone.

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But we're in court with this.

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The baby's been removed because of the chaotic drug use, the history.

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You need evidence that you have changed your lifestyle.

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Yes, but obviously we have changed.

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Yes, and I've made that clear, I want you to know that

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and I don't want to take that away from you.

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But to be honest with you, when I work with families,

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I would have an expectation of that,

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plus, I'd want to see evidence of you living in the community as well,

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drug-free for a while.

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-Why...

-It's too late...

-It's not too late.

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-It's too late, I'm never going to get her back.

-It's not too late.

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-I'm just trying to be honest with you.

-No, I'm not going to get her back.

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It's like what we're doing now isn't good enough.

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-I've got to wait till I'm abstinent to get my child back.

-Yes.

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What are you frightened of? That you feel you won't be able to do that?

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No, not in time. I want my baby back as a baby, Louise.

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I don't want her back when she's, like two.

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And everything's done too late.

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It's not because if you go and have detox, which is two weeks,

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and you're doing really well,

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we could look at a mother and baby unit, so she'll be with you.

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You'll be in a unit and it won't be home as such, but she will be with you.

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We ain't going to get her back.

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No, that is not true. That is not true.

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-Of course we will.

-That is not true.

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If I can see you, moving forward and stuff like that, I will fight for you.

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I will. But at the moment, I can't.

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If someone said to me now, I have to do a recommendation,

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I can't recommend it, because I need to see more.

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A major decision is going to be made

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on whether this little baby comes back to you guys, is massive.

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Because we don't remove children like people think we do.

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We've just been doing what we thought was what we had to do.

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Obviously you've told us different, so now we're saying,

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"Well, 100%, I'll do whatever it takes."

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But we've got to get it right.

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We have got to make sure that it's the right decision for...

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-OK.

-Yes.

-All right then. So I'll see you Tuesday anyway.

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'I have an expectation as a social worker

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'of what I would expect a parent to do at this level

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'where we're thinking of returning a child to their care.

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'So it's part of me, really, and how I want things to be.'

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I think you must offer parents every opportunity they can

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when we're in this level of care proceedings,

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because then, they have that opportunity, they have the choices.

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Child protection is if a child is at risk of

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or is suffering significant harm.

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The standard categories we deal with are neglect, physical abuse,

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sexual abuse and emotional abuse.

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I've always had a sense of objecting to any abuse of power,

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whatever that is.

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Whether it's a dictator or someone who is abusing their kid.

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You think you've seen everything

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but humanity has endless ways to surprise you.

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Ben has just received a new and urgent case.

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A health visitor has reported fears that a 14-month-old baby

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is being sexually abused.

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The mother is living with a known sex offender,

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despite a police warning.

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The police are saying he's high risk and I would agree

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so I suppose our starting point is that we are not going to be

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able to agree for this baby to still live with Mum

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if this man is in the home.

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-I'll see you later, James.

-Yeah, all right.

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It is all about managing risk and assessing risk

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and that is what we do.

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Coming up with safe plans to limit a risk or eradicate a risk.

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We're going to meet the police there

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because as a social worker I can't remove a child.

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I don't have any legal powers

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to do that, so we may require the police to take out a Police Protection Order.

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We will talk to Mum.

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If Mum is co-operative and can work with us

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then we won't need to remove the child.

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So it all depends on Mum's reaction at this point.

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The mother's boyfriend has a history of sex offences going back 30 years.

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-Are you BLEEP?

-Yes.

-Are you?

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-Is that what we're knowing you by today?

-That is my name.

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I'm just waiting for my colleague from the police to arrive. DC Moore.

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-I haven't done anything wrong.

-You know DC Moore, don't you?

-I don't know.

-Right.

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I think he's possibly interviewed you about different things over

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-the past year.

-Year?

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-Or during last year?

-I was on bail.

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I went to the cop shop and it was NFA, no further action,

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because I was proved innocent.

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-Yeah.

-So...

-I think...

-I didn't even have to go to court for that.

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I think there's a distinction between not having enough evidence and being proved innocent.

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What we'll do, we'll explore with Mum, you can either get her somewhere

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safe or if she's got family to go to, we'll talk to her about all of that.

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I think what we can't do is just walk away from her

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leaving it as it is.

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I've tried my best

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and I still get the social workers banging on my door.

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I've been under them since the age of two

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because my parents were violent and we was all taken off them anyway.

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So I've been brought up with social services all my life.

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And I've got them again now.

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In the past, I've worked with them.

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Not like, when I was a teenager, I was always against them,

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because I will never forgive them for splitting me

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and my two brothers up.

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The mother refuses to be filmed.

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MOTHER: I left my son with him yesterday.

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We'll get your son checked out by a paediatrician, all right,

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to make sure he's OK.

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It's not a situation that is acceptable

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because we consider BLEEP to pose a very high risk to children.

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Ben tries to reason with her for 40 minutes.

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We're not going to leave you alone.

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YOU have to make a choice now, right?

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Are you going to work with us or do we have to go to the law

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-and get a protection order for the baby?

-I won't let you take my son.

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You're either going to pack and come with us,

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or we're going to have a load of police in here who are going

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to remove your baby and take him into foster care. That's what will happen.

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Come on, then, start getting some things together.

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-I'm telling you to get out of my flat.

-OK.

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If you're not going to listen to us, we'll to make a choice.

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-We are going to PPO so that's where we are going.

-Leave my baby!

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I'll speak to you later.

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WOMAN SCREAMS

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Fuck.

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That's a little bit unconventional,

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but can one of you perhaps come with me?

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-Can I go up now or not?

-Um, I wouldn't at the minute.

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She couldn't, she couldn't...

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Accept that, you know, she had to leave and, you know,

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she couldn't accept any of the choices.

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So it became a bit...

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..Emotional.

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So, we've just had to take the baby. You know, sometimes...

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..you've got no choice.

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She'd been drinking.

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Just became increasingly clear she wasn't going to be able to

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make an informed decision and, you know, do the right thing.

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So, you know, this is one of those incidences where, you know,

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we have to do an extremely difficult thing.

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James, I tried ringing. Got a little visitor.

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-Hello. Have they just PPO? Where's Mum?

-Back at the flat.

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Being restrained.

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Ben, you offered...

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And Mum knew we would B&B, find her somewhere in the interim?

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James, she's saying, "I'm not going where there's blacks and Pakis."

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She's just not, we couldn't get through to her.

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Although she accepted the risk from him

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and is even worried he might have done something to him...

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Was she unhappy about the child being removed?

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Yes, it's like no, no, no to everything. But accepts the risk.

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And no getting through to her.

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Ultimately, we just had to pick him up and leave

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and the police dealt with the whatever it is, the aftermath.

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OK, all right. Thanks for that.

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We've got the baby in the office now. The police...

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Wow, that's quick as it can be, thank you very much for that.

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-We've got a placement.

-Fabulous.

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And as long as she knows he's coming with nothing, this is it.

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We'll see what we've got.

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Mmm...

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This baby is now subject to a PPO which means that the baby

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can stay in our care for 72 hours and because we don't

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have as a place for the baby to stay in terms of a family member,

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and because unfortunately Mother's not safe at the moment,

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we will have to place the baby in foster care

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and our fostering team has found a placement for us.

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Bye, poppet.

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See you all.

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I'm trying to remember the last time we went and came back with a baby.

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I think it was about three years ago

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and the baby went home 24 hours later.

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So it happens very rarely like this. It happens...

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It can happen in a planned way when we've fully assessed,

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but to actually go out with the police and for the police to remove is very unusual.

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BABY LAUGHS

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Yay!

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It's a little song, is it?

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If I was to pick one thing that gives me the most satisfaction,

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it is getting in the way of a paedophile who's honing in on

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a child. Opportunity to stop that happening makes it all worthwhile.

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BABY GURGLES

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That's good!

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HE BABBLES AT THE BABY

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BABY BABBLES BACK

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That's very good!

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Hayley! Ben, nice to meet you.

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DOGS BARK

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You've got a few!

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Are we a thumb sucker? Do we like our thumb?

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We don't know much about the family.

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It's the first time we've been in and we've come away with him,

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so it's kind of gone from zero to 100 in the space of a few hours.

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-Things don't often happen like that, thankfully.

-More planned?

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Yeah, bit more planned.

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So that's your concern?

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I know you did...

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One month on, and Louise is concerned

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that Mercedes' mother still isn't reducing her methadone.

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She and her team manager meet the council's solicitor.

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I've been speaking directly to Ryan, who is Louise's drug worker.

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He's now given her a plan that she has to turn things round

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in the next four weeks.

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She has to attend all appointments offered to her,

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produce urines every time, and he will review that after four weeks.

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If she's managed to do that, he will look at

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further assessing her as having to go into detox.

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And if she doesn't?

0:21:220:21:23

If she doesn't, he will refer her to a GP

0:21:230:21:26

where she will continue on the methadone level, whatever she is.

0:21:260:21:30

Mercedes was born on the back of a history of...

0:21:300:21:34

Drug use. Entrenched drug use.

0:21:340:21:37

Previous child removed and we timetabled through

0:21:370:21:40

because we think that this is a case that can be dealt with relatively

0:21:400:21:45

quickly because, ultimately, it turns on,

0:21:450:21:50

can parents make a change?

0:21:500:21:53

And there's nothing that you are describing to me now,

0:21:530:21:57

or that is really in their statements,

0:21:570:22:00

that suggests that they can.

0:22:000:22:01

How is your assessment going to change between now and 25th February?

0:22:010:22:05

In February, you'll have two people saying they're going to go into detox.

0:22:050:22:09

They're producing a plan where they're going into detox, evidence.

0:22:090:22:13

-They are doing it?

-But it is a big if, if they do.

0:22:130:22:16

There's nothing...

0:22:160:22:17

If they do, then that means the courts are going to be

0:22:170:22:21

requesting timescales.

0:22:210:22:23

They will be requesting a timescale.

0:22:230:22:25

-If they are providing negative samples...

-Which they have done.

0:22:250:22:31

When have they provided negative samples?

0:22:310:22:34

Doing this just by memory,

0:22:340:22:37

the 15th of the 11th, I am sure there was a negative for Louise.

0:22:370:22:40

-So we've got one negative.

-But it is still a negative.

0:22:400:22:45

That's not going to wash it with the court.

0:22:450:22:47

Oliver, I'm not arguing with you and I'm not saying to you

0:22:470:22:50

that they are doing so fantastic and I'm trying to fight their battle.

0:22:500:22:53

-They are not doing well, they are high risk.

-OK.

0:22:530:22:56

My concern is...

0:22:560:22:58

I think we're running too fast with this and I think they've got to have

0:22:580:23:03

a reasonable timescale for this baby, to have every chance they can to turn this round.

0:23:030:23:07

If they can't, then fair enough, I'll go into court and say that.

0:23:070:23:10

OK. Well, in that case, I think if at some point we think,

0:23:100:23:14

"Hang on a minute, they do appear to be turning it round," then let's look at it again.

0:23:140:23:19

Whee! What's that?

0:23:190:23:23

It's massive for someone, I'm always aware of that.

0:23:230:23:26

You know, we're asking an awful lot - life-changing.

0:23:260:23:30

This is big stakes. Big, big stakes for this family.

0:23:300:23:36

The baby's future will be decided in court.

0:23:380:23:42

To help make the decision,

0:23:420:23:44

the court appoints a guardian for the child.

0:23:440:23:46

Sarah's priority is to determine

0:23:490:23:51

the baby's future as quickly as possible.

0:23:510:23:54

'The child deserves a chance

0:23:560:23:58

to be brought up within their family if at all possible,

0:23:580:24:01

'but you have to balance that against the developmental needs of a very young child.'

0:24:010:24:07

We did used to think that babies were quite portable

0:24:070:24:11

and as long as their needs were met,

0:24:110:24:13

it didn't matter too much who was meeting those needs.

0:24:130:24:16

Now there is much more research about how vitally important it is,

0:24:160:24:20

particularly for brain development,

0:24:200:24:23

for them to establish good, solid, predictable attachments.

0:24:230:24:29

SHE SINGS

0:24:290:24:34

'If babies don't develop those attachment skills,

0:24:340:24:38

'that obviously affects all their relationships into their future.'

0:24:380:24:41

I want to be very clear with Louise,

0:24:450:24:47

as I have been before, exactly the things that worry me

0:24:470:24:52

about her and Wayne's ability to safely parent.

0:24:520:24:56

I think it's only fair to be very clear about

0:24:560:25:00

what the difficulties are even though you can't sugar-coat it.

0:25:000:25:06

That always has to be balanced by the fact that

0:25:060:25:09

she's a vulnerable young woman and these are very difficult,

0:25:090:25:12

emotionally distressing areas of conversation.

0:25:120:25:17

I'm not happy about any of the options, really.

0:25:170:25:21

I want her really, but if it was a case where it come to that

0:25:210:25:26

I couldn't have her full-time,

0:25:260:25:29

I would ask for it to go to court for my mum,

0:25:290:25:33

as long as it was set in stone that I could see her on a regular basis,

0:25:330:25:39

as long as I was doing well.

0:25:390:25:41

And you are doing really well.

0:25:410:25:43

What that has to be balanced with is how long she can wait.

0:25:430:25:48

That's the focus of my job

0:25:480:25:50

and obviously to look at all the alternatives.

0:25:500:25:53

If she can't come to me, I don't want her in care.

0:25:530:25:57

-No.

-Like, being adopted out.

-No.

0:25:570:26:00

No, if we possibly can, she needs to be within her family, doesn't she?

0:26:000:26:05

I mean the difficulty is the time to go through your recovery

0:26:050:26:10

with its ups and downs is much longer

0:26:100:26:13

than the timelines for a little baby.

0:26:130:26:16

The best thing to do is bring her round here tomorrow

0:26:160:26:19

and we'll have her here from tomorrow. Sweet. Done.

0:26:190:26:22

We're loving and caring, you know.

0:26:220:26:25

I've got a couple of pictures to put on the wall,

0:26:250:26:28

a couple of things to sort out but we're getting there.

0:26:280:26:32

I don't feel like I'm going to get her back for some reason.

0:26:320:26:35

At the end of the day, the court will make that decision.

0:26:350:26:38

Because recovery is a long road, it is for life.

0:26:380:26:42

It is a very, very long road. Also the professionals have to be absolutely sure

0:26:420:26:47

because the worst thing of the lot would be the court says,

0:26:470:26:52

"You deserve a chance," and things go badly wrong

0:26:520:26:56

and she has to be moved again. That's why, I know it feels like

0:26:560:27:01

you've got massive hoops to jump through, and you have,

0:27:010:27:05

and I'm being very straight with you about what those are

0:27:050:27:09

but that's the reason,

0:27:090:27:11

because we can't take those kind of risks with her.

0:27:110:27:16

All right, babe? We'll get her back, of course we will.

0:27:180:27:21

That's what we want. I think it will help us.

0:27:210:27:24

But that's not Mercedes' job to help you.

0:27:240:27:27

No, I don't mean that, but it will...

0:27:270:27:31

-It's just what we want.

-She should be with her mum.

0:27:310:27:35

She should and if it's possible, if it's possible...

0:27:350:27:41

Because it is about her.

0:27:410:27:44

She's an innocent little baby, isn't she?

0:27:440:27:47

-She didn't ask for all of this.

-No.

0:27:470:27:49

Louise has four weeks to prove she's serious about quitting drugs.

0:27:550:28:00

I'm just taking and reducing all my methadone

0:28:000:28:04

because I was on 75ml and I'm now on 45 now.

0:28:040:28:07

I need to be down to at least 30ml to go into detox.

0:28:070:28:13

You know, I just want to be in my own little house

0:28:130:28:18

not having to move again and stuff like that.

0:28:180:28:21

I'd like to be settled down in a relationship with Wayne,

0:28:210:28:25

just living the normallest life possible with my children.

0:28:250:28:32

# Row, Row, row your boat Gently down the stream

0:28:320:28:35

# If you see a crocodile Don't forget to scream. #

0:28:350:28:39

Ahh!

0:28:390:28:41

Where's your eyes?

0:28:410:28:43

The baby boy Ben removed is doing well in foster care.

0:28:430:28:47

Who's this?

0:28:470:28:48

-It's an elephant.

-Give him a cuddle. Give him cuddles. Ahh!

0:28:480:28:53

A lot of these children don't have secure and good attachments,

0:28:550:28:59

and our first role is getting that attachment going.

0:28:590:29:03

It needs to be a relaxed atmosphere, it needs to be very calm,

0:29:030:29:06

a lot of time spent for the child to trust you.

0:29:060:29:10

It shows them they can actually go on and attach to other people.

0:29:100:29:14

SHE WHISTLES/BABY LAUGHS

0:29:140:29:17

He does get very, very upset when he has a nappy changing

0:29:170:29:21

and when you dress him, so we obviously let his social worker

0:29:210:29:25

know that that's a little bit of an issue with him.

0:29:250:29:28

-How is he doing?

-He's great.

0:29:300:29:32

He's been absolutely contented and smiley and a dream.

0:29:320:29:37

She's really chuffed. I think she wants to keep him.

0:29:370:29:41

Ben's biggest concern

0:29:480:29:50

is that the baby might have been sexually abused,

0:29:500:29:53

so he has been examined by a paediatrician.

0:29:530:29:56

We did a formal developmental assessment and it was great.

0:29:580:30:01

There's just a couple of things that concerns us lightly.

0:30:020:30:06

Socially he was a bit unusually accepting of strangers.

0:30:060:30:09

For example, he put his arm up to Russell and immediately wants to go and cuddle.

0:30:090:30:13

The fact that he was fine in your office and he settled into the foster carers so quickly

0:30:130:30:18

-is just slightly unusual for a 14-month-old.

-Sure.

0:30:180:30:20

-And the physical examination, no signs of anything untoward?

-No.

0:30:200:30:25

Russell did most of it, but nothing of concern.

0:30:250:30:27

Brilliant. That's good news.

0:30:270:30:29

Thankfully there's no physical signs of sexual abuse,

0:30:310:30:35

but it doesn't mean nothing has happened.

0:30:350:30:39

What we know about this bloke is he had plenty opportunities

0:30:390:30:42

to sexually abuse this child and disturbingly that he took

0:30:420:30:46

major responsibility for changing nappies.

0:30:460:30:51

Why would you do that if you were... If it's not your child?

0:30:510:30:55

Mum's willing to do it, so that's slightly disturbing,

0:30:550:30:59

but perhaps we'll never know.

0:30:590:31:02

Children are only removed immediately

0:31:020:31:06

in the most extreme, high-risk situations.

0:31:060:31:10

A new case of severe neglect has been referred to Ellen.

0:31:130:31:17

-Is that the master bedroom?

-Yes.

0:31:170:31:20

She is concerned a seven-year-old child is living in these conditions.

0:31:250:31:30

-Because that is obviously human faeces in the bath.

-Yeah.

0:31:300:31:35

-They've spent a lot of money on these blocks.

-Pardon?

0:31:380:31:42

They've spent a lot of money on these blocks.

0:31:420:31:44

Ellen has already met the child at school

0:31:440:31:47

and now takes a housing officer to see the mother.

0:31:470:31:51

'It was about direct work with families,

0:31:510:31:54

'that was what really drew me to a career in social work.

0:31:540:31:58

'Sadly, that's not really what we are able to do these days

0:31:580:32:03

'just due to sheer demand on our time.'

0:32:030:32:06

Hi, there. We're the council. We've got an appointment for you today.

0:32:130:32:18

We need you to come in. I'll come down and speak to you. One minute.

0:32:180:32:23

'As social workers, we've got a huge barrier to get over when we very first meet families.'

0:32:230:32:28

'But our aim is to keep families together.'

0:32:310:32:34

Where are we going then?

0:32:340:32:36

Where are we going first?

0:32:390:32:41

When was the last time you were in here?

0:32:410:32:44

Where's your lounge? Come on then, let's go.

0:32:460:32:49

I'm Ellen, I'm the one that wrote you the letter.

0:32:540:32:57

I had a referral from the housing department.

0:32:570:33:00

Obviously they were concerned about the living conditions of the flat

0:33:000:33:05

and so then the referral was made to me.

0:33:050:33:08

-WOMAN SOBS

-It's OK. Listen.

0:33:080:33:11

The mother agrees to continue filming as long as she isn't identified.

0:33:110:33:15

-We're here to help you.

-You've come to take my daughter!

0:33:150:33:20

No, no, no. Obviously you need some help and some support

0:33:200:33:23

and that's what we're here to do.

0:33:230:33:25

The housing department told me that the toilet is not working

0:33:250:33:29

and that it's blocked and so you need to use the bath

0:33:290:33:32

and that can be repaired, we can get that sorted today.

0:33:320:33:36

-I just want somewhere where I can stay with her!

-This is your home.

0:33:360:33:41

-I don't want this place!

-Is there problems? Is there problems here?

0:33:410:33:45

It's everything. Everything!

0:33:450:33:48

At the moment, it's not in a good state, is it? We need to sort it out.

0:33:480:33:53

Crystal and I can help you get moved if that's what you want.

0:33:530:33:57

You want my daughter!

0:33:570:34:00

No, we want to help you so that you've got a nice home.

0:34:000:34:06

WOMAN SOBS

0:34:060:34:08

Can you show us round then?

0:34:140:34:17

I think, this is on the list to do. There's nothing I can see that

0:34:280:34:31

I can do straight away to help you with this

0:34:310:34:35

because I think, in terms of... It's just a good clean, isn't it?

0:34:350:34:40

-It's not working, is it?

-If you open that, it's all blocked.

0:34:400:34:44

I'll call repairs on that.

0:34:450:34:48

-The water comes out of the plughole.

-The bath is blocked, is it?

0:34:480:34:51

Someone said they were going to phone domestic someone...

0:34:510:34:57

-Domestic drains.

-They never came out.

-OK.

0:34:570:35:00

I wanted to move. I got told I couldn't move.

0:35:000:35:06

-This is your room, here?

-Yeah, it's got loads of...

0:35:060:35:12

-How long have you not been staying here?

-Over a year.

0:35:120:35:17

So you've been sofa-hopping for a year then, really?

0:35:170:35:21

Do you drink at all?

0:35:210:35:24

I did used to, and now I don't. That's why I got in trouble with the police.

0:35:240:35:28

That's when you were found drunk in the park, wasn't it?

0:35:280:35:31

-Quite a while ago?

-How do you know that?

0:35:310:35:33

Because, obviously, we were notified, but we didn't have to follow that up,

0:35:330:35:37

because your mum agreed to go and pick your child up from school,

0:35:370:35:41

and kept her overnight.

0:35:410:35:43

That's when it all went wrong.

0:35:440:35:45

Are you all right with me coming round on Monday?

0:35:460:35:49

-And we'll make a start on it together.

-Mmm.

0:35:490:35:52

Cos I think, you know, it's got to a point where you're sort of just

0:35:520:35:55

drowning in it, aren't you, a little bit? And it's all got too much.

0:35:550:35:59

SHE CRIES

0:35:590:36:00

So things can only move forward now.

0:36:000:36:03

'That is the role of a social worker,

0:36:040:36:07

'to engage with families.

0:36:070:36:08

'It's actually about being able to demonstrate to families that,

0:36:080:36:12

'actually, we want to work with them. We don't want to dictate.

0:36:120:36:15

'But all the time, it's about risk assessing the household.

0:36:160:36:20

'Is this child at risk?'

0:36:200:36:21

If so, who from, what from?

0:36:210:36:24

And are we able to put in

0:36:240:36:27

a safety plan to reduce those risks,

0:36:270:36:31

or do we need to remove the child?

0:36:310:36:33

Ellen gives the mother two weeks to clean up

0:36:340:36:37

while the daughter stays with her aunt.

0:36:370:36:39

The long-term future of the child remains in doubt.

0:36:390:36:43

Wayne has tested positive for crack,

0:36:510:36:54

and been recalled to prison to serve the last two weeks of a sentence for burglary.

0:36:540:36:58

'I'm the main carer that is there for her,

0:37:020:37:05

'so I'm hoping it won't put that much of a big dent in.

0:37:050:37:09

'Maybe, like, they might say yes to work a bit harder.

0:37:090:37:12

'I don't know.

0:37:120:37:13

'But they have told me that I'm the one that

0:37:130:37:16

'they're looking at more.'

0:37:160:37:18

Oh, this is a joke, man!

0:37:190:37:22

Here he is, look!

0:37:240:37:25

'I think maybe it was just getting a bit on top of him.

0:37:270:37:30

'Everything just a bit too much.

0:37:300:37:32

'And he'll go through courts and stuff like that.'

0:37:330:37:37

Why has he had his hair cut off?

0:37:370:37:39

I knew you would have and all...

0:37:390:37:41

-Give us a kiss, then.

-..In there.

0:37:410:37:43

Give us a kiss, then.

0:37:430:37:44

Go on, then.

0:37:440:37:46

Why is your jacket off?

0:37:480:37:49

Why is your jacket off? You don't like it?

0:37:490:37:52

Who's that? Yeah, yeah.

0:37:530:37:55

What?

0:37:580:37:59

-Me jeans are ripped.

-Yeah? I've got your jeans in there for you.

0:37:590:38:02

Those jeans are too tight, love!

0:38:020:38:04

'He thinks he can just come off the crack and the heroin,

0:38:040:38:08

'and he can still have a drink.'

0:38:080:38:11

He can go out partying, take pills and snort coke,

0:38:110:38:15

like, on a weekend, and that's fine.

0:38:150:38:18

He thinks that's all right.

0:38:180:38:20

'He's not in this role of abstinent...

0:38:200:38:23

'..but I've got a time limit on mine,

0:38:250:38:27

'which is a lot different. But, you know...'

0:38:270:38:30

Cheers.

0:38:330:38:34

You wasn't really worried about me coming on a visit, was you, love?

0:38:370:38:40

You? Been in the gym?!

0:38:450:38:46

Mmm.

0:38:460:38:48

I think you're put into a category,

0:38:500:38:52

like, if you're on drugs, you're going to be a bad parent.

0:38:520:38:56

It's just wrong. It's not true at all.

0:38:560:38:58

I know plenty of good parents.

0:38:580:39:00

So, yeah.

0:39:000:39:01

Knowing children need a settled and secure home in which to thrive,

0:39:060:39:10

Ellen returns to see if the mother has started the clean-up.

0:39:100:39:14

'It's no good me just going in and, you know,

0:39:170:39:20

'taking over, because that's not what it's about.

0:39:200:39:23

'Because if she doesn't take ownership for it now,

0:39:230:39:25

'the likelihood is we will have a repeat of this

0:39:250:39:28

'in another 12, 18 months' time.'

0:39:280:39:31

I think there's no sign of her at the moment,

0:39:400:39:43

which is really disappointing.

0:39:430:39:45

However, what looks really positive is that when I've just looked through the letterbox now...

0:39:450:39:49

umm...

0:39:520:39:53

there's lots of black bags by the door.

0:39:530:39:56

Umm...

0:39:580:39:59

And, actually, I can hear some news.

0:39:590:40:01

Hiya, I thought you weren't in.

0:40:110:40:13

-I've got to go out and get some more things.

-Have you?

0:40:130:40:16

How are you getting on? May I have a look?

0:40:160:40:19

Let's have a look.

0:40:190:40:20

OK.

0:40:310:40:32

But do you think, realistically,

0:40:320:40:35

that this is going to be ready by Friday?

0:40:350:40:37

I'm going to do it.

0:40:370:40:38

I mean, I was going to do it. In fact, I'm starting now.

0:40:380:40:41

So, what's the plan of action for the rest of today?

0:40:410:40:44

Just...

0:40:440:40:46

clear both rooms,

0:40:460:40:48

clean out and then go on to the other one.

0:40:480:40:50

And then chuck everything out the cupboard in that one.

0:40:500:40:53

'I think she does have enough understanding to be able to acknowledge that, actually,

0:40:530:40:58

'if she doesn't make the changes,

0:40:580:40:59

'then her daughter is not going to be returned to her care immediately.'

0:40:590:41:04

Louise is reducing her methadone,

0:41:120:41:14

but she, too, has tested positive for other drugs.

0:41:140:41:16

Seven weeks after being told she needs to be clean,

0:41:350:41:37

Louise finally accepts she's not ready to take Mercedes home.

0:41:370:41:41

'She clearly said to me she's thought about things.'

0:41:520:41:55

She knows that she's not going to be able to achieve what's necessary

0:41:550:42:00

within the timescales.

0:42:000:42:02

She don't know how many months it will take her to recover.

0:42:020:42:05

What she said to me was that she was going to continue to be abstinent for herself,

0:42:050:42:11

and so she could have a relationship with Mercedes.

0:42:110:42:14

But she wanted her mum to have care of her.

0:42:140:42:17

She says she's thought about it,

0:42:170:42:18

and her mind would not change.

0:42:180:42:20

And that is exactly what she said to me in early January,

0:42:230:42:27

-that because she loves Mercedes so much...

-That is why she wants to do it.

0:42:270:42:31

-..that's why she wants the very best for her.

-She don't want her left,

0:42:310:42:34

cos she knows she's not going to achieve it within, you know,

0:42:350:42:38

the next months or whatever.

0:42:380:42:40

I think it's fair to say that, on the basis of what we've got,

0:42:400:42:43

we will not be recommending rehabilitation into the care of mum, alone,

0:42:430:42:47

or mother with Wayne.

0:42:470:42:49

-Do you agree with that, Louise?

-Yes, I do.

0:42:510:42:54

'You know, there is an expectation that she needed to achieve, really, by January.

0:42:590:43:04

'She knows she's not done that. She's admitted she has been tested positive.

0:43:040:43:08

'And, you know, I really admire her for doing that.'

0:43:100:43:13

And I don't think she realises, actually,

0:43:130:43:15

what amazing things she's done for the sake of the baby,

0:43:150:43:18

really, in that way.

0:43:180:43:20

There she goes!

0:43:210:43:23

Does she? Yes!

0:43:230:43:25

Look at you!

0:43:250:43:27

'I've not given up. I'll still be doing what I can.

0:43:270:43:30

'It's just that I don't think

0:43:300:43:32

'I stand that much of a chance of succeeding to get her back

0:43:320:43:36

'in the timescale of things that I've got to do.

0:43:360:43:39

'Hopefully, soon, she'll be settled down with my mum and her sister.'

0:43:420:43:47

Little princess!

0:43:490:43:51

Is you my little princess?

0:43:510:43:54

Oh, yeah!

0:43:540:43:55

Oh, yeah, you wait till you see your sister!

0:43:550:43:58

She's going to love YOU!

0:43:580:44:00

# That's what she said to me... #

0:44:050:44:10

'Yay! # Sera, sera. #'

0:44:100:44:15

SONG: "Que Sera, Sera"

0:44:150:44:17

Bye bye, sweetheart. Maybe see you Monday. Bye!

0:44:170:44:20

Goodbye, sweetheart. Goodbye.

0:44:210:44:23

All right. Cheers, thanks.

0:44:230:44:25

Bye!

0:44:250:44:27

Bye, little sis!

0:44:270:44:29

Goodbye, sweetie.

0:44:290:44:30

They've chucked this in.

0:44:550:44:58

WATER DRAINS

0:45:010:45:02

TAP WATER FLOWS

0:45:110:45:13

TOILET FLUSHES

0:45:160:45:18

'I stopped talking to my dad for just over a year, I think,

0:45:260:45:31

'a year and a half.

0:45:310:45:33

'And it was just isolation, really.

0:45:330:45:36

'I was isolating myself from everybody and just drank.

0:45:360:45:40

'Friday to Sunday, it would be just a massive binge.

0:45:420:45:45

'I would do, like, 18 litres of cider.

0:45:460:45:49

'I'd vom. I went yellow.

0:45:490:45:52

'Imagine that.

0:45:520:45:53

'What's that? Like, six litres a day?'

0:45:530:45:56

I found out I got sacked,

0:45:590:46:01

and then I just come straight back here,

0:46:010:46:03

grabbed a bottle of Jack Daniel's and Southern Comfort.

0:46:030:46:08

I just drunk the Southern Comfort and the Jack Daniel's,

0:46:080:46:11

and passed out in a park.

0:46:110:46:12

And, umm...

0:46:140:46:16

I think that's when social services was called once.

0:46:160:46:20

That's how Ellen knew before I told her.

0:46:200:46:22

I was all sober when I see her.

0:46:260:46:28

Got to get things sorted.

0:46:310:46:34

'I think, probably, the key to all of this

0:46:380:46:41

'is going to be going back quite a long time,

0:46:410:46:43

'and all these emotional problems have been escalating,

0:46:430:46:46

'and now they've got to crisis point.'

0:46:460:46:48

A month on,

0:46:550:46:56

Louise is struggling to come to terms

0:46:560:46:59

with not getting her daughter back.

0:46:590:47:01

'We're obviously looking at her having a part in the baby's life

0:47:030:47:07

'so the baby can associate with her and know who she is.

0:47:070:47:11

'But that is what we're asking,

0:47:110:47:13

'for another person to be the main carer,

0:47:130:47:16

'and that's very hard for a mother to have to understand.'

0:47:160:47:20

Now, going back, you, Louise, said that you've really thought about this

0:47:220:47:27

and that you were aware

0:47:270:47:29

that although you would love to keep Mercedes yourself,

0:47:290:47:32

you know that you're not in the place to do it at this time.

0:47:320:47:35

-Yeah, at this time.

-Therefore, you wanted to put your mum forward.

0:47:350:47:40

Therefore, you're doing this for yourself,

0:47:400:47:42

so that you can have involvement in her life.

0:47:420:47:45

Yeah, but I would like shared responsibility, not,

0:47:450:47:48

"Oh, she's at my mum's and she's fine,"

0:47:480:47:50

and I get one day a week contact, what's that?

0:47:500:47:53

If you like, that offer is in a sense of what is guaranteed.

0:47:530:47:57

That's not to say it stays at that,

0:47:570:47:59

because as I've said to you, if things are going really well,

0:47:590:48:02

there's nothing to say that that don't increase.

0:48:020:48:05

One day a week? That's less than what I get now.

0:48:050:48:07

Well, to be honest with you, in most situations like this,

0:48:070:48:11

we would recommend five times a year.

0:48:110:48:13

-What?

-Yeah.

0:48:130:48:15

So this is exceptionally high,

0:48:150:48:17

and the reason why I'm supporting that level

0:48:170:48:19

is because you both have been really good. And committed.

0:48:190:48:24

It's meant to be better and easier when they're kept in the family.

0:48:240:48:28

-How is that when you get one contact a week?

-Because if she was adopted, you wouldn't see her.

0:48:280:48:32

Well, maybe that would be better.

0:48:320:48:34

Well, I don't agree with that,

0:48:340:48:36

because you do want to be part of her life, don't you?

0:48:360:48:39

I can't give you what you want, honey, can I?

0:48:390:48:42

I can't give it to you because you're not in the right place to do that. You're in a good place...

0:48:420:48:47

It's heartbreaking. You know, we're trying so hard.

0:48:470:48:50

-How far she's come in the last eight months is unbelievable.

-I know.

0:48:500:48:54

I've told you, I won't take that away from you.

0:48:540:48:56

-We've jumped through so many hoops.

-But it's not enough, unfortunately.

0:48:560:49:00

-I know. Oh, I can't...

-That's OK.

0:49:000:49:03

The local authority, which is me,

0:49:030:49:06

is telling you what we will be recommending.

0:49:060:49:09

Your solicitor is the one who will fight for you about that,

0:49:090:49:12

so when you do see her,

0:49:120:49:14

you need to be telling her that you're not happy

0:49:140:49:17

with what I'm suggesting at once a week,

0:49:170:49:19

and she will go in court and fight for more.

0:49:190:49:22

I don't know how anyone can recommend someone

0:49:270:49:30

seeing their child once a week myself.

0:49:300:49:33

We have to look at it in the long-term thing

0:49:350:49:38

for a child to be able to settle in a placement.

0:49:380:49:41

It would be really disruptive for you to be going in and out loads and loads of times.

0:49:410:49:46

That child would be really confused.

0:49:460:49:48

That's the only option I've got for going to my mum's.

0:49:480:49:51

No, you had another option, but you haven't been able to manage that,

0:49:510:49:55

and very bravely, you've admitted that.

0:49:550:49:58

Which I will say, a lot of mums are unable to do that,

0:49:580:50:01

but you have, so you did have another option.

0:50:010:50:04

Ooh!

0:50:070:50:09

Right, then.

0:50:130:50:14

That was very, very difficult. Um...

0:50:160:50:20

I just feel very, very sad at the moment, really, with it all.

0:50:220:50:25

Both of them are not in the right place

0:50:260:50:28

to hear these sort of messages, really,

0:50:280:50:31

because they can't see where they are in their drug use or recovery.

0:50:310:50:36

And it's just very, very difficult to say that to a mum, really.

0:50:360:50:40

So it's just a part of social work I don't really enjoy.

0:50:400:50:44

But there you go, it has to be said, because,

0:50:450:50:48

like I said just now, that is my job, I am the social worker to the child.

0:50:480:50:54

Ellen is aware the clean-up is just the beginning.

0:51:300:51:33

The mother must now work towards providing a real home before her daughter can move back in.

0:51:330:51:39

The referral to us sparked a whole triage of professionals, really.

0:52:030:52:09

We're brought in to support and actually empower you,

0:52:090:52:14

and put you back on the right track.

0:52:140:52:16

The other thing would be around developing a home for the both of you.

0:52:160:52:20

'Now we're looking at the longer-term stuff,

0:52:250:52:28

'and how she can maintain where she is now without our intervention.'

0:52:280:52:33

Hello!

0:52:330:52:35

-How are you?

-OK.

-If your gas is paid off,

0:52:350:52:37

you can keep it a bit warmer in here, can't you?

0:52:370:52:40

Right, so if you can roughly write down for me all coming in and going out.

0:52:400:52:46

A child needs a home.

0:52:530:52:55

It's about her having a base,

0:52:550:52:57

and it's about them as a family unit having a base.

0:52:570:53:01

Round and round they go! Like a teddy bear.

0:53:090:53:12

One step, two step, and tickle him under there!

0:53:120:53:18

The baby Ben removed continues to thrive with his foster carers.

0:53:180:53:22

The long-term hope is that he'll be reunited with his mother,

0:53:220:53:25

but only if she proves she can keep him safe.

0:53:250:53:28

To see the difference from the day he arrived till today

0:53:280:53:31

has been brilliant, the development,

0:53:310:53:33

he's come on leaps and bounds, his speech and language is coming along,

0:53:330:53:38

he's interacting, he's playing.

0:53:380:53:40

Yeah, we're really enjoying having him, and I think he's enjoying being here.

0:53:400:53:46

And he's tending to walk little bit more! Yes, you are.

0:53:460:53:50

When we have a success,

0:53:500:53:52

that's never out there splattered across the papers,

0:53:520:53:54

"Social services save a child,"

0:53:540:53:56

you'll never see that headline, so what we do is largely invisible.

0:53:560:54:00

It's only visible when something goes wrong and we're vilified.

0:54:000:54:04

Good afternoon, duty team. Debbie speaking.

0:54:040:54:06

You know, Baby P died, and Sharon Shoesmith,

0:54:060:54:12

the head of Haringey children's services, was sacked.

0:54:120:54:15

Sacked. No investigation, sacked.

0:54:150:54:17

When the police shot Jean Charles de Menezes in the head seven times,

0:54:190:54:25

an innocent Brazilian, obviously a tragic mistake,

0:54:250:54:29

but a failing on their part.

0:54:290:54:31

The police closed ranks, the politicians closed ranks around the police,

0:54:310:54:35

and you get a sense that OK, they are well-protected by the state.

0:54:350:54:39

But if something goes wrong with social work, then bang, you're out, you're scapegoated

0:54:390:54:45

and splattered across the papers as some sort of incompetent do-gooder.

0:54:450:54:48

So we do feel exposed and out on a limb. We know if it goes wrong, we're going to get in the head.

0:54:480:54:53

Baby Mercedes is now eight months old.

0:54:580:55:01

After weeks of getting to know her grandmother at contact sessions,

0:55:040:55:08

she's on the way to her new home.

0:55:080:55:11

Oh, there she is!

0:55:400:55:43

What a special day.

0:55:520:55:54

Louise is also moving on, setting up a new home with Wayne,

0:55:540:55:58

but without her baby, the second child she's lost to her addiction.

0:55:580:56:04

Obviously, I'd love to have her, but at this time, um,

0:56:040:56:11

it wouldn't be right to have her, really.

0:56:110:56:13

I do have slips on the crack. That's my downfall.

0:56:140:56:19

I've got a lot out there to fight for and to be strong for.

0:56:250:56:30

Hello, baby!

0:56:330:56:34

Hello! Hello! Are you talking to me?

0:56:350:56:42

That's Louise as a baby. Four and a half months. That's your mummy.

0:56:540:56:59

This is Louise. That's Mummy. That's in 2007.

0:57:000:57:05

-Oh, that's beautiful.

-Yeah.

0:57:050:57:07

I shall give her back to you, then, for the next 18 years.

0:57:100:57:14

It is, isn't it? We don't mind, do we?

0:57:140:57:18

-Take care.

-And you.

0:57:180:57:19

'I think it's a very powerful job.'

0:57:190:57:21

Sometimes I do think to myself, "Who are you to make that decision?

0:57:210:57:24

"Who are you?"

0:57:240:57:26

Stuart and I have to really think about that,

0:57:260:57:28

and as long as I feel that it's right for that child,

0:57:280:57:30

then that's what I do.

0:57:300:57:33

To find out more about the daily lives of social workers,

0:58:060:58:10

go to our website and follow the links to the Open University.

0:58:100:58:17

Subtitles by Red Bee Media Ltd

0:58:410:58:44

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