My Hoarder Mum and Me


My Hoarder Mum and Me

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-We can make a rubbish and a recycling.

-Did we throw these away or are these new?

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Oh, bother!

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They're new.

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Always acquiring and never discarding,

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Vasoulla is a hoarder.

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I don't care if it's falling apart!

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-Stop getting stressed out.

-I do get stressed out.

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Daughter Jasmine has had a lifelong struggle with Vasoulla's condition.

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All through my life, I've felt like my mum's stuff was more important than me.

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I've tried to make her choose, and she couldn't choose

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because it was not a choice,

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it was purely a compulsion that she couldn't control.

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But Jasmine's finally persuaded her mum to try and clear the house for good.

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Help me make a decision. I'm playing with it now!

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My mum is an amazing mum.

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She's loving, caring, she's interested in what we do.

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And, you know, she's a fantastic mum.

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She's just rubbish at housework!

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Jasmine grew up in this house, where her mother, Vasoulla, still lives.

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The first room we come to is the, er, not-living-room.

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WIND CHIMES TINKLE

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Not a lot of space.

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There's a nice open fireplace, but we can't see it.

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There's, erm, pretty things

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and there's allsorts of...

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..useful things that are of no use.

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The first things that I collected were tiny dolls house things

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that were found in derelict houses that had been bombed during the war in London.

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I was about five or six.

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And they were precious and I kept them in a box.

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But I didn't keep them in the house, I kept them in the coal bunker.

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The sudden death of Vasoulla's father, when she was just three, meant an unsettled childhood

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as the family moved between their native Cyprus and England.

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Each time we moved from one country to another,

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there were lots of things that we couldn't take, so they'd be lost.

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And I don't know if that contributed to hoarding,

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but it's possible that losing your precious little toys when you're a child

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means that you feel vulnerable that you're going to have things taken from you.

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The cooker's here and the sink is here. It's full of stuff.

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When I have to cook, I just have to move everything off of some surface in order to cook,

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or just cut things up in the air and in the pan.

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Vasoulla's daughter Jasmine is a television presenter,

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who finds beautiful homes for people to live in.

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I like to vacuum everything.

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I vacuum the chairs, I vacuum the...sofas, erm,

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the kitchen worktops!

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I'll put this away now.

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I've had my fix for the day!

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Jasmine spent many years trying to get Vasoulla to clear the house,

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with little success.

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As a child, it's impossible to cope with that kind of situation.

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You just feel ashamed and embarrassed.

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You know, you can't have friends over.

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I wanted to keep it a secret.

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And, also, when people had come round,

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people might make comments or, you know, might say,

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"Why don't you just tidy up?"

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And we had always tried to tidy up

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and had always tried to throw things out.

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And that still happens to this day. "Why don't you just clear it out?"

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"Why don't you just throw everything away?"

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Because it doesn't work.

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Do you think we haven't tried that before?

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This is the only bath. There's another loo downstairs, but there's no other bath.

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The room that was originally my own room is through there.

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I've slept in whatever space has been available.

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I've either slept on the floor on a mattress in the doorway.

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I had a mattress that came out from that room to here.

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Jewellery... All these bits and pieces.

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I don't like other people touching my things because I feel that,

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especially some things, they're quite fragile and I feel,

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are they going to be careful, or are they going to break it and then say it was already broken?

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Or are they going to take it?

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I think this is all going to fall down.

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Stay.

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Really nobody understands this disease.

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You can't understand it unless you're living it,

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unless it is your reality.

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I can't understand it, I still don't understand it, but I accept it

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because I know that if my mum had a choice, she wouldn't want to live this.

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Vasoulla brought up her five children in the house.

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13-year-old son Cameron still lives at home,

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but this hasn't always been the case.

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We had a situation where Mum was told

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that this environment was not safe for a child to live in,

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and he went to live with my sister.

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It was quite a long time. It was a couple of years.

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And then Cameron wanted to move back home.

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Not even Cameron's room is safe from Vasoulla's hoarding.

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His space has been encroached upon more and more by me,

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and now he's got to the point where he's a big lad

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and he needs a space to grow and thrive.

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Can I throw away the Financial Times from 2010?

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-That's Cameron's.

-I'll ask him what he wants out of it.

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Now Cameron's back home, Jasmine has convinced Vasoulla to clear the house, for his sake.

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-You think I'm going to want a copy of the Financial Times?

-Mum asked me to ask you.

-No.

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I don't want him to have to go through his teenage years

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experiencing the same kind of things that I did.

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I think I only really became aware that my mum was a hoarder,

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and that it wasn't just being messy,

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only a couple of years ago. Really recently,

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considering that I've lived in that kind of situation

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for most of my life!

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Jasmine has struggled to get effective treatment for her mum,

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but is now hopeful that a team of psychologists, who are studying hoarding, may be able to help.

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I'm hoping that the doctor that we're meeting today,

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he's got a magic key or something

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that can unlock the problem and can set Mum free from it.

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That's what I really want.

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Hoarding is currently considered a form of obsessive compulsive disorder.

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But Doctor Mataix-Cols believes it's a condition in its own right.

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The hope is that the research we and others are doing

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is that this will be recognised as an official disorder,

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and this will trigger a lot of investment and research

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and development of better treatments for this condition.

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Dr Mataix-Cols and his colleague have come to assess Vasoulla.

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No bubbles. Well, there is a little bit.

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Lovely.

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Would you perhaps want to tell us, erm,

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what's the story behind any of those items,

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perhaps one of these figurines?

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The Eiffel Tower...

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I have been to the Eiffel Tower, but I didn't get this there.

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I got this in a charity shop for next to nothing,

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because you can't afford to buy them in France, in Paris.

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And I've got several French friends that it kind of reminds me of.

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One of them's passed away last year

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and it kind of reminds me of him, as well.

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My friend's been cremated,

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so there's no, er, nowhere to kind of, erm,

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no burial place where you can imagine and you can talk to them.

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This would be very difficult to get rid of, as well.

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It came from my mother's kitchen

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and we made it into a necklace for a fancy dress.

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If I had to get rid of it,

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I would just be, you know, remembering my mum and...

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I would also like to ask you

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whether there is new stuff coming into the house all the time.

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Yes, but...

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..I'm resisting a lot, as well.

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-It's a very secretive problem.

-Totally.

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I really feel like I would like to...

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..deal with it.

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Is there anything that family members, any tools that I could use,

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something to help tap into what she's thinking

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or to break this sort of attachment or... anything?

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There isn't a lot, in terms of treatment options in this country, or anywhere in the world, actually,

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simply because the disorder doesn't officially exist.

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Once the disorder exists,

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things should change a lot for the better.

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I really want to take this on board and help my...

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..improve my life.

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Help myself to have a better home and a better life,

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and for my children, as well.

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What was very hard to hear is that...

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..that there's very little help for people,

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even though you know someone's got this problem,

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they're just looking for answers...

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..and there aren't any out there.

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Nobody knows the answer.

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ALL: Cheers, everyone!

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With very little treatment available,

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it's left to Jasmine and her siblings to confront their Mum's problem head-on.

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Do you remember when we had Christmas dinner in my bedroom?

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-Oh, yes!

-Do you remember?

-I had forgotten!

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My room was probably the only room where there was space.

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-John's the tidy one!

-So we had Christmas dinner in my bedroom.

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It's ridiculous!

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-We didn't mind.

-We thought it was normal!

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We thought everybody had Christmas dinner in the bedroom!

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'We've wanted to start the process a million times before,

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'but this is the first time she's ever seemed to be ready.

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'So I think you've got to strike while the iron's hot.'

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We're all here to support you and we'll do anything we can to help you.

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I'm thinking today, it wouldn't be so bad if the house burnt down

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and everything was gone, then I could start again.

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But in a way,

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you know, it doesn't have to burn down to be all gone,

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it can be all gone through choice.

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For your own choice. I think that would be better.

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I'm sure we've all thought about burning the house down at one time or another!

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Put it in the box. If you like them, we can have them.

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Over the next two months, Jasmine and Vasoulla are hoping to clear the whole living room,

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kitchen, bathroom and two bedrooms.

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This stuff, I thought I wanted to keep.

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'It's really hard for me to get rid of anything, any of this stuff.

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'I want to. It's just hard.'

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Are you sorting stuff?

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I'm sorting and resorting, by the look of it.

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I've handled all these and I've decided...

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-..I don't know what to do with them!

-Exactly!

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With virtually no space in the house to sort through things,

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Jasmine has rented some storage nearby.

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We've tried throwing everything out before.

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I can't throw stuff away that belongs to Mum

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because she would feel violated and would want to replace it immediately.

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So it's totally counterproductive.

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The way we have to let go of possessions

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is that Mum has to work through every single item

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and she has to have control of it.

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THEY GRUNT

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Couldn't you collect something light?

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I'm hoping that I can keep everything I want to keep

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and still have a tidy and liveable house.

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-So I'm not -

-So, you don't think you've got too much stuff?

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That's not what I said. You're trying to put words in my mouth.

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It sounds to me like you're almost backing out and changing your mind.

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-I'm not backing out!

-"I want to keep everything and reorganise."

-I'm not saying that!

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-The problem is that the hallway's just one part of the house.

-Yes.

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And I might want to keep 90 percent of what's in the hallway,

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but it doesn't mean I want to keep 90 percent of what's in the bedroom.

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One, two, three, up.

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It's like the heaviest trolley in the world.

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Sell.

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Keep.

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I would like to keep my recipe books.

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-All of them?

-And this one. Maybe not all of them.

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How many have you got?

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-About 5,000.

-Right!

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I think I'd like to keep the biology book, too, because it's really cool.

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Have a look at the ratio that you've...

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Uh-oh.

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Oops.

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Sorry!

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It's depressing really, because...

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..I just know that she wants to keep most things.

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If we carry on going at this rate,

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I'll be 135 by the time the house is clear!

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It's one pound apiece, all right?

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-OK.

-Because they're too nice to sell for 50p.

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After two weeks of sorting, Vasoulla has agreed to let go of a car-boot full of possessions

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she's prepared to sell.

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-You've got some nice plates there.

-Thanks.

-You're welcome.

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Christmas cards, we got...

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They're very special.

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More Christmas cards! Do you want to have a look?

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It's good, isn't it, buying Christmas cards in April?!

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I'm selecting some Christmas cards for myself,

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before they sell them all.

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Jasmine's brother Andy is helping out on Vasoulla's stall.

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She's sifting through her own stuff that she's brought here.

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It's not unheard of for her to give things away,

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she's given stuff away to the, er, to the Salvation Army,

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and it's her own stuff that she took there three days previously,

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she goes back and goes, "Actually, I can't live without this,"

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and pays to take it away again.

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So it's sort of expected!

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We knew she wouldn't let go of everything straight away.

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-I'll give it to you for 6.50.

-Why not seven? It's a good price.

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Actually, I think I'll just keep this one, because I really love it.

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She doesn't want to sell anything.

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6.50 is where we meet. We said seven, you said six.

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It's better to sell these items than not sell.

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-I'm not getting angry.

-Just go away.

-Don't tell me to go away.

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Give me this... Er, what can I say...

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This.

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And it's 6.50, not six now. So you get that for nothing.

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I'm sorry about my mum. I feel embarrassed.

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I do feel embarrassed.

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That was ridiculous, by the way.

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At the end of the day, you might as well sell the stuff, not quibble over 50p.

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Let her have it. It doesn't matter.

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-We're not here to make money, are we?

-Aren't we?

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We're here to get rid of the mountain of stuff that you've got.

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We're coming away with less stuff than I thought we would.

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I'm surprised about that, rather than the other way.

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Why? Because you sabotage every sale that we have?

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No! Only a couple of people that were trying to...

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..take us for a ride.

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One, two, three.

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'I'm just exhausted now.'

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And I've probably got about 40 quid in my little pouch

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to, er, show for all the hard work, so...!

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I'd rather give her 40 quid.

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I'd rather give her 40 quid and buy all that stuff

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and do with it whatever I wanted, but that's no good.

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I've offered her money for her stuff before.

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I said, "I'll give you this amount of money

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and you give me everything in your house,"

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but she wouldn't agree to that because she knows I might ditch some of the things that she loves.

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Not only does Vasoulla find it difficult to get rid of things,

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she constantly acquires new belongings.

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At my worst, I would be bringing in, say,

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four or five carrier bags of second-hand stuff,

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or new stuff, it didn't matter, a day,

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or a couple of times a week

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at least.

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It's like placing a bet and winning.

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When you go out and you find something,

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you've won, you've found more treasure.

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So you take it home. Erm...

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But at the end of the day, it's, erm, counterproductive

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because there's so much stuff that you can't use any of it.

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I bought these yesterday.

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So there's two kiddies' books, one self-help, one decorating book.

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When Jasmine phoned me up, I was still there

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and she said, "Where are you?" and I told her.

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And Jasmine's like, "Oh, Mum!

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"You're not to supposed to bring books in!

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"I'm working so hard to help you empty the place!"

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Because she is working so hard.

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So...sorry, Jasmine.

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See those sticks in that bag?

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I was thinking, "They'd be useful for propping my plants up."

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'Mine and my mum's relationship is completely dominated by the hoarding.

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'That's all we talk about, and it's been that way for a while now.'

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-What are you doing?

-This thing on its own is about five quid to buy.

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There was a time when we couldn't even broach the subject

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because it would just end in tears every time.

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And then we just didn't really talk much.

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Or we just talked about the weather.

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I've felt very much like a homeless person over the last few years,

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because my home has been occupied

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by the possessions.

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Jasmine and her mum have been clearing the house for a month now,

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but have ground to a halt.

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If I had a bigger space and I put everything out,

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instead of being that way, it was that way, and I could see it all,

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I could then decide, "Oh, I don't actually want all that stuff

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and I just want this one or this one."

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-Like a football-field size of space?

-That what I was thinking.

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It's a radical step, but they both agree to move the contents of the living and dining rooms

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to a nearby warehouse.

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Vasoulla now has to decide what she really needs to keep.

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I feel I'm ready for it to happen.

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It doesn't stop it being stressful.

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Do you want some more bags? There's more.

0:22:140:22:19

It's really weird. It's really nice, actually.

0:22:190:22:22

I think the last time I was in this room,

0:22:220:22:25

I was probably just still a child.

0:22:250:22:27

Every Christmas, we had the Christmas tree here and we used to get up at,

0:22:270:22:33

you know, before the crack of down and sit down here!

0:22:330:22:36

We weren't allowed to open our presents until seven o'clock. That was the rule.

0:22:360:22:41

If you... Be careful, madam!

0:22:410:22:44

-Even though it's a bit of rubbish to you...

-No, it's OK.

0:22:440:22:48

..it's still very useful for what I want to use it for.

0:22:480:22:54

I honestly wish that

0:23:070:23:10

it could all just drive away and never come back

0:23:100:23:14

and I never have to deal with it again.

0:23:140:23:16

But, obviously, Mum would kill me!

0:23:160:23:18

If it was all gone, never to be seen again,

0:23:250:23:27

would it really matter?

0:23:270:23:30

I hope this isn't a plan that you've cooked up.

0:23:300:23:33

Ugh! I'm not.

0:23:330:23:36

The question popped into my head and I just wondered how you would feel.

0:23:360:23:40

If the van drove off and never reappeared,

0:23:420:23:47

I just wouldn't trust anybody again.

0:23:470:23:51

-I've walked into the wrong house!

-JASMINE LAUGHS

0:24:000:24:04

-Since when was that there?

-Did you not know there was a door there?

0:24:050:24:10

Wow.

0:24:100:24:12

Look, Mum found something of yours.

0:24:120:24:15

HORSE NEIGHS

0:24:150:24:18

Burn it!

0:24:190:24:20

I think I handled it the worst out of probably all of us kids.

0:24:210:24:26

I can remember one awful time.

0:24:260:24:29

I was out on a date and, erm, the guy dropped me home

0:24:290:24:33

and I got out the car and he went, "Can I use the loo quickly?"

0:24:330:24:37

-You said no.

-I said, "No, you can't."

0:24:370:24:40

And he went, "What?" I said, "No, I'm sorry."

0:24:400:24:43

I'd never discussed it with him, but I said, "It's too messy."

0:24:430:24:46

He said, "It can't be that messy." I said, "Wait here a minute."

0:24:460:24:50

And I went upstairs and cleared the toilet out

0:24:500:24:54

so that he could go to the loo!

0:24:540:24:57

That was dreadful.

0:24:570:24:58

Aww, I'm sorry.

0:24:580:25:00

It's a lot of stuff. It's masses of stuff. Seeing it spread out like this,

0:25:090:25:13

it looks even more than it did in the house.

0:25:130:25:17

She doesn't have long to decide, as the warehouse has only been rented for two weeks.

0:25:180:25:23

I don't know how I'm going to go through it, but I will have to.

0:25:230:25:27

So...I'm lucky it didn't disappear on the way here.

0:25:270:25:32

Aww! SHE LAUGHS

0:25:450:25:47

So sweet! That's holiday snaps from seven, eight years ago.

0:25:470:25:54

I forgot I even had these.

0:25:540:25:57

That's me and Cameron, when he was about four, in Portugal.

0:25:570:26:03

It feels good to have the space, even just to see the table again.

0:26:030:26:07

You can touch...

0:26:070:26:10

You can open your arms out without touching anything!

0:26:100:26:14

You're not afraid of walking because there's nothing to fall on top of you.

0:26:140:26:19

SHE CHUCKLES

0:26:190:26:21

Even though the floor's filthy and needs a wash,

0:26:210:26:24

I can still walk around.

0:26:240:26:26

But I'm having to stop being a hoarder.

0:26:300:26:32

It's still in my brain.

0:26:320:26:34

The stuff is still, you know, all turning around in my brain

0:26:340:26:38

and I'm, you know, thinking, "That and that and that."

0:26:380:26:43

But I'm really...

0:26:430:26:45

I'm really hoping that we continue, because I don't want to stop,

0:26:450:26:52

and I can almost breathe again.

0:26:520:26:56

Time to get to school, Cameron.

0:27:090:27:12

-See you, Mum.

-Bye, sweetheart. Have a good day.

0:27:140:27:18

-Hello!

-Hi, Mum!

0:27:210:27:25

Are you moving in?!

0:27:250:27:27

-Oh, my God!

-It's a bit much, isn't it?

0:27:270:27:29

Vasoulla's sons, Johnny and Andy,

0:27:290:27:31

have come to help their mother sort out what to keep.

0:27:310:27:35

I think we should do a skim. You just go, "This, this, this, I'm going to keep"

0:27:350:27:40

and then we'll just shift it out the way.

0:27:400:27:42

I don't feel quite ready to get rid of a lot of the stuff yet.

0:27:420:27:47

So it's difficult for me to say, "I don't want that"

0:27:470:27:52

when I still really want everything.

0:27:520:27:54

But I don't want to take it back home either.

0:27:540:27:57

Can you just say what you see that you want to keep?

0:27:570:28:00

-This, definitely?

-What's in it?

-Nothing. It's empty.

0:28:000:28:04

-Where's the set that was in it?

-Quickly, then. Have a look at that.

0:28:040:28:08

-I want that. I like that.

-Definitely want to keep that?

-Yes.

0:28:080:28:13

Pyrex?

0:28:130:28:15

-They're a dime a dozen, yes?

-Erm...

0:28:150:28:17

Somebody wanted a lasagne dish that I know.

0:28:170:28:20

They can go to the shop and buy one, then!

0:28:200:28:24

These are broken, these speakers.

0:28:240:28:27

And they're mine, as well. So can I throw them away, please?

0:28:270:28:31

-Where were they?

-In the pram.

0:28:310:28:34

The only reason I have speakers is because they've got magnets on them.

0:28:340:28:39

-Yes, but -

-Can I have the magnets and not the speakers?

0:28:390:28:42

If she's asking me if she can keep them, I'm going to say no.

0:28:420:28:47

The thing is, these things that she wants to keep,

0:28:470:28:50

they'll go back into the house and they'll sit there forever

0:28:500:28:53

and she'll never do with them the things she has in mind.

0:28:530:28:56

Like, with those speakers, she wants the magnets to pick up paper clips.

0:28:560:29:01

If we ever come to that, we can just buy her another magnet!

0:29:010:29:04

Or another speaker, if that's what she wants!

0:29:040:29:07

She'd rather buy a speaker, dismantle it and take the magnet out

0:29:070:29:10

in order to pick up some paper clips!

0:29:100:29:13

Are you asking me if you can have my magnets? No. The answer's no.

0:29:130:29:17

If it's up to me, the answer's no.

0:29:170:29:21

OK. That's not very helpful.

0:29:210:29:23

What do you mean? They're mine. I'm keeping them.

0:29:230:29:27

OK.

0:29:290:29:31

That's not very good, is it?

0:29:320:29:36

Don't let it get to you. They're my speakers. You don't need them.

0:29:360:29:40

-Do you?

-No.

-Well.

0:29:400:29:42

I don't want my mum to be upset,

0:29:420:29:46

but that is a barrier that sort of needs to be softened up a little bit.

0:29:460:29:51

'You can't just give in to her because she wants to keep everything.'

0:29:510:29:55

-Mum.

-Yes?

-It's all right. Look at me.

0:29:550:29:59

Do you want to take five?

0:30:010:30:03

If we're going to make progress, it'll be hard.

0:30:050:30:08

She knows that. She's agreed to do it.

0:30:080:30:10

-This is the speed that you can go at.

-It's not!

-There's nothing...

0:30:100:30:15

This is the speed that you can go at if you've not got feelings towards the things you're looking at.

0:30:150:30:20

You're sorting out what is the absolute shite from what you can use.

0:30:200:30:24

-All right? Done?

-Not done!

0:30:240:30:27

There's all of that to sort. Can you look at the stuff that you've still got to sort?

0:30:270:30:32

That whole end needs to be cleared today.

0:30:320:30:36

This is futile, what you're doing.

0:30:360:30:39

You have to decide what's important to you.

0:30:410:30:45

It's important for me that you don't shout at me.

0:30:450:30:48

-I'm not. This is talking.

-It's important -

0:30:480:30:50

Don't try and make me out to be a bad guy.

0:30:500:30:53

Let me talk, then. It's important to me that you don't shout at me.

0:30:530:30:58

It's important that you let me have my thoughts

0:30:580:31:01

and it's important to me that we do it quickly, too.

0:31:010:31:04

So do it quickly.

0:31:040:31:06

'I was expecting my mum to be much more ready to get rid of stuff at this stage.'

0:31:060:31:13

It feels like she's made a choice, she'd rather have the stuff than us round. Round her house.

0:31:130:31:18

Especially with my little brother, who still lives there...

0:31:180:31:21

And you'd think that, you know,

0:31:210:31:25

him having to live in all that crap, all that rubbish surrounding him,

0:31:250:31:29

you'd think that would be enough of an incentive for her to clear up.

0:31:290:31:33

Everything Vasoulla wants to save will be stored in a locker.

0:31:370:31:41

There's loads of space!

0:31:420:31:46

-"It won't fit!"

-Why don't you sit down? Have a seat!

0:31:460:31:50

I feel right at home!

0:31:500:31:52

We'll just load it all in around you and you can stay in there!

0:31:520:31:57

This is just how home is.

0:31:570:32:00

All of this stuff, plus the stuff's that's not yet sorted in the warehouse,

0:32:000:32:05

is all just from living room and dining room,

0:32:050:32:08

and it has to go back into the house because you're keeping it.

0:32:080:32:11

But compare what's here to what's going.

0:32:110:32:16

-There's the same. I'd say 50-50.

-No.

-I'd say 50-50.

0:32:160:32:21

If you put all this back into those two rooms,

0:32:230:32:25

obviously they wouldn't be functional as rooms.

0:32:250:32:29

They would just be storage units again.

0:32:290:32:32

She feels like she's making a lot of sacrifices

0:32:320:32:36

and that we're pushing her into it,

0:32:360:32:38

but, actually, she's not making enough sacrifices

0:32:380:32:42

because there's still a huge amount of stuff here.

0:32:420:32:47

-That's the last thing.

-Cool.

0:32:470:32:50

I feel differently on different days.

0:32:590:33:02

Even different minutes.

0:33:020:33:05

One minute I'm thinking, "Throw the lot away. It wouldn't matter if everything was gone."

0:33:050:33:11

But the moment passes and then I'm again, you know, "Ohh!"

0:33:110:33:16

Increasingly concerned at the amount Vasoulla still wants to hang on to,

0:33:170:33:21

Jasmine is keen for the process not to stall.

0:33:210:33:25

It's been completely trial and error.

0:33:250:33:29

Everything I've done with my mum, I've been feeling my way along,

0:33:290:33:32

making mistakes along the way, finding out what works, what doesn't,

0:33:320:33:36

and it's definitely a journey of discovery.

0:33:360:33:40

Jasmine's travelling to New York to meet American author Jessie Sholl,

0:33:410:33:45

who recently wrote a book about her own mother's hoarding.

0:33:450:33:49

I read the book,

0:33:490:33:51

and there were a lot of similarities in there with me and my mum.

0:33:510:33:56

It wasn't identical, there was a few slightly different things,

0:33:560:33:59

but you read it...

0:33:590:34:01

..and you can just relate to it.

0:34:020:34:05

Like Jasmine, Jessie has struggled for years to combat her mother's hoarding.

0:34:110:34:16

Three years ago, she decided never to set foot in her mum's house again.

0:34:160:34:21

For Jasmine, it's a chance to explore a different way of dealing with her mother's condition.

0:34:210:34:26

Because you want so badly to be able to help your parents,

0:34:260:34:30

we all want our parents to live in a safe and healthy environment,

0:34:300:34:35

so we want more than anything to be able to fix it.

0:34:350:34:37

It's so hard to jump forward and out of denial,

0:34:370:34:42

and I think the only way you can get through it is by going through it.

0:34:420:34:47

You have to try and fail.

0:34:470:34:50

That's really the only way that you can get to the point of letting go.

0:34:500:34:55

I still am the daughter of a hoarder,

0:34:550:34:59

I still have a mother with a mental illness and I always will,

0:34:590:35:03

but I can choose right now how much it's affecting my life

0:35:030:35:07

and right now, it's not.

0:35:070:35:09

I tried so many times. I cleaned her house.

0:35:100:35:14

Not just that, but I spent years, you know,

0:35:140:35:17

trying to convince her over the phone, "Clean one room a week,"

0:35:170:35:20

thinking, like, I needed the one magic plan,

0:35:200:35:23

and if I could figure it out,

0:35:230:35:26

erm, her mind would flip and she wouldn't be a hoarder.

0:35:260:35:30

She'd realise, have this revelation and go, "Oh, yes!

0:35:300:35:33

"Wouldn't it be nice to be able to sleep in my bed

0:35:330:35:37

-"and cook in my kitchen?"

-Right. Exactly.

0:35:370:35:40

After trying for years and years,

0:35:400:35:42

and being infested with parasites, scabies, twice,

0:35:420:35:48

I just had to say, "That's it. I'm done."

0:35:480:35:51

I would've given up a long time ago if I didn't have the motivation of my youngest brother.

0:35:510:35:56

-Right.

-To make the environment better for him.

-That's a big one.

0:35:560:36:02

I've thought about this a lot in terms of hoarding,

0:36:020:36:05

and often I think the hoarder's anxiety and comfort level should not be the priority.

0:36:050:36:11

-It should be the child.

-It's the people who live with them

0:36:110:36:14

and it's the people who are really affected.

0:36:140:36:17

Because, yes, getting rid of this millionth copy of this paperback

0:36:170:36:22

might cause the hoarder anxiety,

0:36:220:36:24

but how much anxiety does it cause the child who's living there?

0:36:240:36:29

-So I think that...

-You're right. It's not very balanced.

-It's not at all.

0:36:290:36:34

I hadn't really thought about it in that way.

0:36:340:36:37

If she ever gets to the point where the progress stops,

0:36:370:36:42

you might have to just take your brother out and have him live with you.

0:36:420:36:47

Yes. Which I would be more than happy to do.

0:36:470:36:50

It would be a lot easier than trying to clear it out!

0:36:500:36:53

Why not just do that?

0:36:530:36:55

-Because he wants to be at home with his mum.

-I see.

0:36:550:37:00

And my mum wants him to be at home with her.

0:37:000:37:03

I hate to say it,

0:37:030:37:05

-but I've just never seen someone not hoard any more.

-Mm.

0:37:050:37:10

-It's discouraging, isn't it?

-It's very, very discouraging.

0:37:100:37:14

I might be sounding really blinkered,

0:37:190:37:22

because all the facts and statistics and everything

0:37:220:37:26

are plain for anyone to see, glaringly obvious,

0:37:260:37:29

"She's never going to recover" and I might as well just give up!

0:37:290:37:34

Well,

0:37:340:37:36

that's just bollocks.

0:37:360:37:38

You know. That is just...not an option.

0:37:380:37:42

So even if I am being blinkered, and even if I am wasting my time,

0:37:420:37:48

I can't think of anything I'd prefer to be doing right now.

0:37:480:37:54

I would just... I just want to crack on with it...

0:37:540:37:59

..and, you know, only time will tell.

0:38:010:38:04

For Jasmine, there's a lot more at stake than there was for me,

0:38:060:38:09

and that is because she has a 13-year-old brother living there.

0:38:090:38:14

I mean, that really changes everything.

0:38:140:38:16

If I were Jasmine, I think I probably would be doing the exact same thing.

0:38:160:38:21

It's the final day of clearing at the warehouse.

0:38:260:38:30

Good morning!

0:38:300:38:31

Anything Vasoulla hasn't set aside to keep

0:38:310:38:34

will be taken away to be sold or disposed of in just a few hours.

0:38:340:38:38

OK, OK.

0:38:380:38:40

-OK.

-What do you want us to do, Mum?

0:38:400:38:43

-Cast your eye over this stuff.

-I might have to have a nervous breakdown.

0:38:430:38:47

Do I want a fancy skirt?

0:38:470:38:49

Oh, it's not a skirt, it's a top. THEY LAUGH

0:38:490:38:53

I'm feeling stressed. I've taken lots of drugs.

0:38:530:38:57

You know, medication.

0:38:570:38:59

Can you please let me finish what I'm doing? This was my mum's fork.

0:38:590:39:04

Yes!

0:39:040:39:05

So you don't have to bend your wrist.

0:39:050:39:09

You're not going to keep it, are you?

0:39:090:39:12

You haven't got wrist problems, have you, yet?

0:39:130:39:16

What about this? Is this your favourite spoon?

0:39:160:39:19

No, that's... You know what that is. Stop taking the pee.

0:39:190:39:24

I've got this at home. I've got the toy.

0:39:260:39:28

Oh. Why have you got it? I hope you lot haven't...

0:39:280:39:31

I've been looking for these things! I hope you haven't put them in the bin!

0:39:310:39:35

-Why are you sounding so -

-And this I need!

0:39:350:39:38

-Why do you need it?

-For my...

-What do you mean, "need"?

-I need it!

0:39:380:39:42

-Let's get this straight.

-I need it to throw at Cameron!

0:39:420:39:46

'She's in a panic.'

0:39:460:39:49

My magic rope.

0:39:490:39:50

There's no need to be, because everything of any value,

0:39:500:39:54

and a lot of things of no value, have already been taken out.

0:39:540:39:58

I won't take it personally.

0:39:580:40:00

I just want to get on with it with as little stress as possible.

0:40:000:40:05

It's like a bloody orgy in this box! Look at that!

0:40:050:40:10

There's only one girl, though. Oh, here's the rest of them.

0:40:100:40:14

Right, there's no Lego in there.

0:40:160:40:19

I'm panicking about some things. SHE SIGHS

0:40:200:40:23

OK. They're coming in less than an hour,

0:40:230:40:26

so I want you to make sure that you are prepared

0:40:260:40:29

and you've done the most important things.

0:40:290:40:32

I don't know what you've done, what you've thrown and what you haven't.

0:40:320:40:36

For me, it would be better to take it slower.

0:40:390:40:41

But I am a bit worried about letting my kids down

0:40:410:40:45

and I'm also...

0:40:450:40:48

..very concerned about my youngest son.

0:40:480:40:52

He's the one I'm worried about most.

0:40:520:40:55

I feel like I have to let them get stuff moving, for his sake.

0:40:550:41:01

-Somebody's gone through those boxes.

-You might not know that there's something I really want!

0:41:010:41:06

So, can I just say, is that the top priority,

0:41:060:41:08

or is the stuff that nobody's looked at the priority?

0:41:080:41:11

-Well, both.

-Which one first? You can't do them both first.

0:41:110:41:15

I'm doing this at the moment!

0:41:150:41:17

-I can't put them anywhere -

-Put them in a different box.

-I'm not starting a new box.

0:41:170:41:22

-You're all panicking!

-We're not.

-You're all panicking and you're making me -

0:41:220:41:26

You have decided to keep everything at the last minute.

0:41:260:41:30

No, I haven't decided to keep everything!

0:41:300:41:33

You're really going to keep these?

0:41:330:41:36

Please, it's something I have to work through, OK?

0:41:360:41:40

Please.

0:41:400:41:42

And this... These things I'm keeping, too, please.

0:41:440:41:47

These pictures and this lid for that box.

0:41:470:41:51

I don't want those.

0:41:510:41:54

My kids are all going to beat me up if I'm not careful.

0:41:550:42:00

They hate me because I want to check through the stuff.

0:42:000:42:03

Does every family have random stuff like this, or is it just me?

0:42:030:42:09

SHE SIGHS

0:42:110:42:13

I would like to keep all these action figures.

0:42:190:42:23

Don't make me flip out, Mum.

0:42:230:42:26

Don't flip out, love.

0:42:260:42:27

-I'm not going to keep -

-One, two.

0:42:270:42:30

Out of them?

0:42:310:42:33

-I'm telling you, you're not keeping all of these dolls.

-Look...

0:42:340:42:39

-Just -

-You're not.

-Just -

-I can't let you.

0:42:400:42:43

-Who sorted it?

-No-one sorted it

0:42:430:42:45

because you said the toys can go, except for the Lego.

0:42:450:42:49

-These were here! I thought they were at home!

-Stop screaming.

0:42:490:42:53

I'm sorry if I'm screaming.

0:42:530:42:56

-I'm not screaming. You should hear me scream.

-Well, you're screeching, then.

0:42:560:43:00

-All right, love.

-Whether or not you knew these were here,

0:43:010:43:04

we were just following what you said.

0:43:040:43:07

-I'm trying to control myself.

-Thank you.

0:43:070:43:09

-I'd like you to allow me -

-No.

0:43:090:43:13

I'd like you... Actually, I'm not asking you,

0:43:130:43:17

I'm telling you, I'm keeping those.

0:43:170:43:19

If that isn't with your agreement, then we have to fall out.

0:43:190:43:23

OK.

0:43:230:43:25

-How much more do you want people to do for you?

-Nothing.

0:43:390:43:43

So just go. Just leave.

0:43:430:43:46

-Call Jasmine. I'm not going.

-I'm not calling Jasmine.

0:43:460:43:49

Jasmine's left because you're behaving in a way that's not dignified.

0:43:490:43:53

-What do you mean, "not dignified"?

-I mean what I say, Mother!

0:43:530:43:57

This is for you. We're not doing this for ourselves.

0:44:040:44:07

You've got to let go of it. What's important in your life, this shit or your family?

0:44:070:44:14

Think about it, seriously. This is plastic shit. Yes?

0:44:140:44:19

Your family love you. It's not worth upsetting your family for any of this stuff.

0:44:190:44:23

I'd give everything that you've kept for not upsetting Jasmine for one minute.

0:44:230:44:27

-All right. I'll take a few.

-One in ten. Two in ten.

0:44:270:44:33

You know what I mean? How many do you really need?

0:44:330:44:37

-You're keeping these, yes?

-I haven't gone through them yet.

0:44:370:44:40

-Sorry.

-Quickly, though. It's time to go.

0:44:400:44:43

-Wait, wait, wait!

-You can have these boots. There you go.

0:44:430:44:48

-Sorry, Mum.

-Sorry, darling.

0:44:480:44:50

One minute, And.

0:44:500:44:53

Shall we all just wait, then?

0:44:530:44:56

-Come on.

-Let me get these little things, please!

0:44:560:45:01

I'm looking at...

0:45:110:45:14

..Homes & Gardens.

0:45:140:45:16

SHE LAUGHS

0:45:160:45:18

At least it's not Good Housekeeping!

0:45:180:45:21

Are you all right, darling?

0:45:220:45:24

-I think you've done an amazing job.

-You have. I'm rubbish.

0:45:250:45:29

-I'm rubbish at it.

-You need the patience of an angel to be able to deal with this.

0:45:290:45:34

I just feel like...

0:45:390:45:41

I feel like I'm going to cry with joy.

0:45:410:45:45

I'm so glad it's going.

0:45:520:45:54

My kids have lost their patience with me.

0:45:580:46:03

I don't blame them. They've lived with me

0:46:030:46:06

and I'm still the same person, you see.

0:46:060:46:09

It's difficult for me to be able to let go

0:46:090:46:14

as easily as I'd like to.

0:46:140:46:17

In two weeks, Vasoulla has got rid of half the contents

0:46:180:46:22

from her living and dining rooms.

0:46:220:46:24

-Good riddance!

-Indeed.

0:46:240:46:27

That was the best clearance we've ever done.

0:46:270:46:33

All that stuff's gone.

0:46:330:46:35

Oh, what a relief!

0:46:350:46:38

Three weeks later, the momentum continues

0:46:450:46:48

as they clear the garden, hallway, a toilet, bedroom for Vasoulla

0:46:480:46:53

and a room for Cameron.

0:46:530:46:56

I'm not going to go and buy things to replace the things that have gone,

0:46:560:47:00

unless I really need them.

0:47:000:47:02

That's the idea. But whether it works...

0:47:020:47:06

I hope it works, I really do.

0:47:060:47:08

But after a lifetime of hoarding,

0:47:100:47:12

there are still two flights of stairs,

0:47:120:47:15

the landings, the bathroom,

0:47:150:47:19

three bedrooms and the kitchen still to sort.

0:47:190:47:23

I feel just tired of it.

0:47:250:47:27

I did say to her last week, "We can just stop."

0:47:270:47:31

She said she didn't want to stop.

0:47:310:47:33

I even asked Cameron to come and live with me so I could stop,

0:47:330:47:37

so I could not have to worry about it any more.

0:47:370:47:41

He said no, as well!

0:47:410:47:42

How long do you think it's going to take us to do this kitchen?

0:47:420:47:47

Quite a while because everything is dirty.

0:47:470:47:51

-You've got a dishwasher.

-Everything is out of place.

0:47:510:47:56

I'm going to be battling with myself the whole time.

0:47:560:48:00

You know...

0:48:000:48:03

"Throw it away. No, keep it!"

0:48:030:48:05

-Keep this?

-It's up to you.

0:48:050:48:08

We'll keep it for now.

0:48:080:48:10

I always wanted to fix the house, and to fix my mum,

0:48:100:48:16

and I don't think I'll be able to fix my mum.

0:48:160:48:20

But she's my mum and I love her

0:48:200:48:24

and I'll never give up on her.

0:48:240:48:27

Keep that. Where's the keep box? Thank you.

0:48:310:48:35

Subtitles by Red Bee Media Ltd

0:48:410:48:45

E-mail [email protected]

0:48:450:48:49

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