Balson the Butcher Hidden Histories: Britain's Oldest Family Businesses


Balson the Butcher

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This is a series about the hidden histories of Britain's oldest

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family businesses.

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Few businesses last beyond two generations.

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Against the odds, these families have

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survived in their trades for more than three centuries.

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This is the 188,933rd day of Balson's at work.

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They've come through 50 recessions, the Industrial Revolution,

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two world wars and the rise of Internet shopping.

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-Yeah.

-Really, things were very sad after the War. There was no money.

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There was no money anywhere.

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We'll meet the present-day head of each family as they face

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a crossroads in their working life.

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And we'll follow them

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as they go on a journey into the past of their business.

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Jonah Toye. Fantastic! I was very worried about Jonah.

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This time, we tell a tale from the high street.

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The Balsons have been butchers for nearly 500 years...

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..since Henry VIII was on the throne!

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-Hello, Balson's?

-Behind the counter today is Richard Balson.

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Vicar, doctor! You sort out people's problems.

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Usually, if they've got a problem,

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it's cos they're not eating enough meat.

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Once a mainstay of every neighbourhood,

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butchers' shops are increasingly rare.

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Richard is about to see how his family have kept going.

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"Throat badly cut." Oh, blimey! He cut his throat with a knife!

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This is the history of the local butcher and of the British

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market town, told through the story of a single family business.

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It's a lovely morning, anyway.

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Six days a week in Bridport, Dorset, something extraordinary happens.

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Richard Balson gets ready to butcher again,

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as his family has done for almost 500 years.

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Anything else?

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I know a lot about Henry VIII and Anne Boleyn

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cos she got beheaded a year after we opened.

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We opened in 1535, and she was beheaded in 1536,

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the same year as Francesco Pizarro founded Peru,

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the same year as Thomas More was executed for treason,

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-the same year as William Tynsdale translated the first...

-Tyndale.

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Tyndale. See? You know I'm not lying, don't you?

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He translated the first English edition of the Bible.

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-There you are. All in 1535.

-It's a hard thing to believe, isn't it?

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The oldest family butcher in England. Is it England or Britain?

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The world!

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Entering Richard Balson's shop is like going back in time.

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Butchering traditions, that have died out elsewhere in Britain,

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are kept alive by the Balson family.

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Grandmother's recipe, handed down, generation to generation.

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Thank you very much indeed. Have a good weekend.

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£4. Thank you. Lovely.

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We've got unusual stuff, like ox cheeks and Bath chaps

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and sweetbreads. This is a Bath chap.

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And this is an old... It's an old-fashioned delicacy.

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This is the cheek of the pig.

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BELL RINGS

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Yes? What would you like, sir?

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-Can I have some...

-Diced rabbit?

-Yeah. And some...

-9.20.

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This is my father and his mother.

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That's taken in the office in the shop. This was on her 80th birthday.

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Alongside the pictures from the past, there's also

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a photo of the Balson Richard hopes will be the future of his shop.

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This is my son, Billy. At the moment, he's in London.

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He's not exactly hands-on, but hopefully, one day, he will be.

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-Are you and your son still close, then?

-Oh, yeah.

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I go up there and, you know,

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we speak at least a couple of times a week on the phone.

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Richard assumes his butchery business has been

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passed down from father to son for over 20 generations since 1535.

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But he knows very few details about the past of his family.

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This is our present shop that we're in now.

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And this would have been taken at Christmas time.

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A lot of the shops had pictures taken at Christmas with all the family

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and they made a big display.

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We get loads of people coming in the shop and they're saying,

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"Who's this chap? Who's this chap?" And unfortunately,

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we don't know who any of the people are.

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Ho, ho, ho!

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Richard is about to learn all about his family's past.

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Names will be put on the faces in his own photos

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and he'll discover what it has been like

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to be a butcher during the last 500 years.

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I'm going to find out where they were in the town

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and what they got up to,

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and I expect that there'll be one or two black sheeps along the way,

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cos they can't all be top-notch citizens, like myself! But, yeah.

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I'm looking forward to it.

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The Balsons have been lucky in their location.

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Nestling in the hills of the Dorset countryside,

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Bridport is a market town of 13,000 people.

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Market days have been Wednesdays and Saturdays

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longer than anyone can remember -

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at least since 1278,

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when Edward I gave royal consent for Bridport to hold its markets.

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But even in Bridport, people find it hard to believe that

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the local butcher dates back almost 500 years.

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Richard has never seen authenticated proof to back up

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his claim that the Balsons were butchering in 1535,

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so he's retracing the steps of the local historian, who told him

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the Balsons are Britain's oldest butcher.

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It was in about 1982 when we found out that we were England's

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oldest family butcher's, when a chap called Basil Short did a...

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..did a lot of history and delved into the archives

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so we could call ourselves England's oldest family butcher's.

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Basil Short died 10 years ago, but Richard recalls being told

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the evidence could be found in the Dorset County archives.

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That's it there, isn't it? That's what we want, isn't it?

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Dorset History Centre.

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Archivist Cassandra Johnson has a document to show Richard.

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It's a rental agreement for what used to be called a shamble,

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which was a stall in the meat market.

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-So it's in Latin.

-Yeah.

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And it's quite heavily abbreviated, so obviously

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it won't be easy to read.

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John Balston is renting a market stall in Bridport,

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and it's between the shambles of Andrew Stone on the north side...

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-Yeah.

-..and John Gore on the south side.

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-That's quite a good name for a butcher!

-Yeah, yeah!

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-Spelling was very inconsistent.

-Yeah.

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And obviously, Balston's got the T in it.

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Has it got the actual date there, did you say, in the year?

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-It says in the 26th year of the reign of Henry VIII.

-Oh, right.

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Henry was crowned in 1509, so the 26th year of his reign

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was 1535, the year Richard believes his business was founded.

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But, before he can heave a sigh of relief,

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Cassandra has a surprise for him.

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-This one is actually from the year 1515.

-1515?

-Yup.

-Bit older.

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It's a good 20 years earlier.

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William Chard and John Orchard, in 1515, indenture,

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and they're the officials of the town.

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They're licensing Robert Balson two market stalls.

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And this is definitely related?

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I think it is very plausible because you're in the same location,

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-and the Roberts do appear quite a lot in the Balson line.

-Yeah.

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-That's right.

-So all those things together make it very plausible

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-that they are related.

-Yeah.

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-And this year was 15...

-1515.

-1515. Goodness me!

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Yeah. That's amazing.

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It's a long time, isn't it? 1515.

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1515 is going right back to the early years of Henry VIII,

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when the King was still with his first wife, Catherine of Aragon.

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-Thanks, Cassandra.

-Pleasure.

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I'd have been less happy if you said that we weren't quite

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so old as we made out we were, but as it's that way, it's fantastic!

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And it's all been authenticated, hasn't it?

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The first recorded butcher in the Balson family,

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Robert of 1515, was a tradesman, like Richard is today.

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The social status of the butcher has changed little over the centuries.

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But Robert Balson worked in a Bridport that was

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very different from today's shop-lined high street.

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500 years ago, British market towns only traded on market days,

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when they became a patchwork of separate marketplaces,

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each exclusively dedicated to anything from haberdashery

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to cooper barrels.

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One of the most important marketplaces sold only meat.

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This was known as the shambles.

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It was in Bridport's shambles that Robert Balson rented

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a stall in 1515.

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How does it feel to learn your business is 20 years older

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-than you thought?

-It's good. I phoned my son and he couldn't...

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Well, he thought it was really good, actually.

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It's still in King Henry VIII's reign and it's...

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You know, from all our bags and stuff we got printed,

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it's only just one number to change - 1535 to 1515.

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So that's a bit of luck!

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Now Richard wants to find out where Robert Balson did his butchery.

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Should be quite interesting, to see where we used to be.

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He's arranged to meet someone who can point out

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where Bridport's shambles once stood -

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local archaeologist Peter Bellamy.

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-Hello, Peter.

-Hello, Richard.

-How are you?

-How are you? Fine, fine.

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So you want to be about here.

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So the actual shambles, probably the end of them would be about here,

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-roughly on that white line, I think.

-Yeah.

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And then they'd be going this way.

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So one stall after another along the streets.

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-Yeah.

-Somewhere about there would be the other end of the...

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of the thing.

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So they were really right, right in the middle of the street.

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And can you imagine the chaos with this building stuck in the middle?

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It must have been quite a hustle-bustle, busy place, manic,

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-you know.

-Yeah.

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A year ago, maintenance on the gas main beneath Bridport's high street

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accidentally exposed the remains of the shambles.

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We came across two walls, although one of them...

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Only one of them we've managed to expose properly.

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And you can see it in this photograph here,

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-right at the bottom.

-Yeah.

-Is this the remains of a stone wall?

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That's the wall running along through here.

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And it probably had a series of arches, arcades,

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running along it, where the stalls would be.

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So one of the walls really ran just along here,

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-and the other one was about here.

-Yeah.

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Richard's shop, on the outskirts of Bridport, is only a five-minute walk

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from where Robert Balson did his butchering,

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right at the centre of town.

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And this map shows that when Bridport was a town of just

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1,000 people, there was room in the shambles for 10 butchers.

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That's about one butcher stall for every 20 households.

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There are no working shambles left anywhere in Britain.

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But Richard is determined to get as close as he can to

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the bloody reality of the working life of Robert Balson,

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the founder of his business.

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So he's left Dorset and is heading north.

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His destination is York.

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It is one of Britain's most ancient townscapes,

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at the heart of which still stands the remains of York's shambles.

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Richard's guide to the working life of Robert Balson is

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historian of butchery John Chartres.

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-Good morning.

-Good morning, John. How are you? Nice to meet you.

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-The oldest butcher in Britain!

-The oldest, yeah. Do I look it?

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-Not particularly.

-No! Thank goodness for that! You said the right thing.

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John begins by explaining that the word shamble just means

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a kind of butcher's block.

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Imagine a sort of six- or eight-foot-long bench

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in which you'd throw the animal.

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You put it onto the bench to cut.

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But if you imagine it, in them days, I mean,

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there would have been just meat hung everywhere, wouldn't it?

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You probably had a job to walk down through

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without sort of bumping into a carcass, I should think!

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A lot of noise as well.

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You will have people presumably shouting abuse at each other

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and saying, "I don't think much of that, Jim!"

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Do you think they have any special rules and regulations?

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There's virtually no health regulations.

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But on the whole, you know, you're not going to have, you know,

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-I suppose, cold stores full of meat that might go off.

-No.

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It's in, bang, eat, out!

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500 years ago, there was no way to chill meat to prevent it rotting,

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so meat couldn't be transported or stored.

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Instead, on market days, butchers herded live animals

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into the shambles and killed them on the spot, almost to order.

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It was so messy, the word shambles has since come to mean chaos

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and disorder.

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The shambles, historically, would have been where you actually

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did the killing, hence, the advantages of a sloping site.

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-Yeah, yeah. To wash all the muck away?

-Wash it down.

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I'm not quite sure how quickly the cattle pick up

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-the sense of what's happening.

-Yeah.

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-But they'll smell blood fairly early, won't they?

-Yeah, yeah.

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And that spooks them.

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So the shambles is manure, it's animal noises,

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it's screams and squeaks.

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-Really, it must have been one hell of a smell!

-Yeah.

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I don't mind a bit of mess, never have done.

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You've got to be able to get your hands dirty.

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It's a life which I, personally, would have loved

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because it was a busy, hectic lifestyle,

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lots of interaction with people and animals coming to and fro,

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customers coming to and fro and live ones in, dead ones out.

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It was amazing.

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For centuries after 1515, the Balson name appears

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consistently in the records of those who rented a shamble in Bridport.

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It was a period in which the craft of butchery barely changed.

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In the mid-1600s, the Balsons survived the Civil War.

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A Thomas Balston fought with Bridport's Parliamentarians.

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They survived the Plague, which visited Bridport repeatedly

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until the late 1600s.

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The Balsons kept their place in the shambles for 250 years.

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They probably weren't the only butchers with an ancient lineage,

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but somehow they passed on their craft for over 10 generations.

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These days, it's rare to find a family where the children

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follow their parents for more than a couple of generations.

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I always knew I was going to be a butcher

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and it's what Dad wanted, I guess, you know.

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He never said to me,

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"Oh, you've got to be a butcher and you've got to follow me."

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Not at all, but, I mean, it was just an opportunity of a lifestyle

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that I wanted, I guess, you know.

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That's lovely.

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Looks like you've been doing this almost without thinking, Richard.

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I learnt all of my trade through watching my father, really,

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and just copying him

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and with his guidance sort of overlooking you at first.

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When did you cut up your first lamb?

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-Oh, I don't know. 16, 17, I suppose.

-Was he a stern teacher, your father?

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Yeah, he was a tough teacher, but it's better to be like that

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than having someone who doesn't really care.

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You know, there's only one way, and that's the right way.

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Richard's father, Don, died aged 88 in 2011.

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Jane, his sister, now looks after their widowed mum, Joan.

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There we are.

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A former Miss Bridport, Joan met Don at a dance in 1945,

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just after he'd come home from the Second World War.

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Oh, he was very handsome!

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Very handsome and, of course, I realised they had the butcher shop.

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My dad used to go out every weekend and buy the joint from there.

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We got married and I went to live up over the shop.

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When Joan moved into Don's shop,

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Britain was on its knees after five years of conflict.

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Meat was still rationed.

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Each adult was allowed just over a pound a week,

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about a third of what we consume today.

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He had a hard time, like I said, with all the rationing and that.

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You'd get some lady come in and said, "Oh, Mr Balson,

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"can't you let me have a bit more?" He said, "Well, I know what.

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"I can get you some tripe," cos that weren't rationed.

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They had to clean it, which wasn't very pleasant.

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That wasn't very pleasant but, I mean... But it was lovely.

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Beautiful.

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Having got through the War and rationing,

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Don is now held up as an example in the Balson family.

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He showed what it takes to keep the business going.

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It's hard work, dedication, and you've got to do it.

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If you don't do it, then it's gone, because so many butchers have gone.

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-That's the trouble now.

-Richard's doing really... You know, really...

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Really, really well. I think he really enjoys working in the shop.

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He's very passionate about keeping it, you know, going.

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Richard is trying to secure the future of the Balson legacy

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by passing on what his father taught him to his only child, Billy.

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He knows how to do all this... sort of cutting up.

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This is just basic butchery, really.

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But, having completed basic butchery,

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Billy also trained as an accountant.

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He's got a very good job in London, but hopefully

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he will come back, he wants to come back.

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He doesn't want to stay there all his life,

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but at the moment he's got a very nice lifestyle and a very good job.

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-And how old is he?

-He is 33.

0:21:010:21:06

I don't know how...

0:21:060:21:07

Whether Billy will ever... you know, Richard's son,

0:21:070:21:10

will come and learn the trade.

0:21:100:21:12

There's nothing to say he won't later on. He may well do later on.

0:21:120:21:16

-What will it feel like to you if Balson's didn't carry on?

-Devastated!

0:21:160:21:22

Yeah. Well, yeah. I mean...

0:21:220:21:24

It would be awful.

0:21:270:21:28

For the moment, Richard is putting aside any concerns about the future.

0:21:320:21:36

He's returning to his exploration of the Balson's past.

0:21:360:21:40

And there's a crucial question on his mind.

0:21:400:21:43

How did the Balsons get from a shamble

0:21:430:21:45

into the shop which Richard has today?

0:21:450:21:47

He's in the nearby city of Bath to find out what happened to

0:21:500:21:53

Bridport's shambles.

0:21:530:21:54

He's meeting historian Peter Borsay,

0:21:540:21:57

an expert on town life in 18th-century Britain.

0:21:570:22:01

Hello, Peter.

0:22:010:22:02

-The big word in 18th-century towns is improvement.

-Yeah.

0:22:030:22:06

Improve the environment of the town.

0:22:060:22:09

Towns saw themselves as civilised places.

0:22:090:22:13

And there's a sort of revolution going on in the later 17th

0:22:130:22:16

and 18th century, by which towns are remodelling themselves

0:22:160:22:21

and trying to become more civilised, and particularly they're adopting

0:22:210:22:26

a building revolution which is going on, which is classicism.

0:22:260:22:30

Peter has asked Richard to meet him in Bath because here you can

0:22:320:22:36

still see how the classical revolution affected

0:22:360:22:39

the working lives of butchers.

0:22:390:22:41

But you've got to remember,

0:22:420:22:44

Bath is one of the most elegant towns of the 18th century.

0:22:440:22:49

And what was happening, Bath was dramatic.

0:22:490:22:51

Virtually where we're standing, there'd been markets there.

0:22:510:22:55

And the butchers had operated from this open streetside.

0:22:550:22:59

Now, you, as a butcher, would have been in the worst trade

0:22:590:23:02

because you're slaughtering animals, you had the meat on show.

0:23:020:23:07

So they move the butchers from here,

0:23:070:23:11

they take them out of the street and they build a brand-new guildhall

0:23:110:23:15

and sort of extend the market area behind it.

0:23:150:23:17

The butchers were just the first to be moved off the street.

0:23:180:23:22

By the 1770s, all of Bath's market traders

0:23:220:23:25

were hidden away in the guildhall.

0:23:250:23:27

In the following decades,

0:23:290:23:30

the classical revolution spread towards Bridport.

0:23:300:23:33

Towns like to compete with each other.

0:23:340:23:37

And there were other towns in Dorset which were also getting rid

0:23:370:23:40

-of their shambles.

-Yeah.

-And they'd all been demolished.

0:23:400:23:44

And the butchers were moved behind the line of the street.

0:23:440:23:47

The Bridport shambles were demolished in 1786

0:23:480:23:52

and a new town hall was built at the side of the high street.

0:23:520:23:55

Upstairs was an elegant room where the town council met.

0:23:560:24:00

On the ground floor was a closed market,

0:24:000:24:02

given over exclusively to butchery.

0:24:020:24:05

The town hall's market was smaller than the shambles,

0:24:060:24:09

but some of the butchers from the shambles were able to carry on

0:24:090:24:12

their trade here, hidden behind the elegant classical facade.

0:24:120:24:16

So Bridport's just doing what your other towns...

0:24:170:24:20

What everyone else was doing.

0:24:200:24:21

In Bridport, you know, they were right in the middle of the town,

0:24:210:24:24

bang in the middle of the road, and they were...

0:24:240:24:26

Like you say, they were in the way and they wanted to tidy up a bit.

0:24:260:24:29

-And, in a way, it didn't really matter what the butchers felt.

-No.

0:24:290:24:32

You know, they were expendable. They simply had to be moved.

0:24:320:24:37

Whether any butchers protested this drastic change

0:24:370:24:39

to their working lives isn't known.

0:24:390:24:42

But by the mid 19th century

0:24:420:24:44

there were no traditional shambles left anywhere in Britain.

0:24:440:24:47

It is something that had to be done, obviously.

0:24:480:24:50

You can't have people bringing animals in, leading them in on a rope

0:24:500:24:54

to be slaughtered in the middle of town for all to see, you know.

0:24:540:24:57

It's all for the best, really, and there was no...

0:24:570:25:00

They couldn't argue about it. They just had to be moved, really.

0:25:000:25:04

These days, the business is based on the outskirts of Bridport,

0:25:080:25:12

just beyond the River Brit.

0:25:120:25:13

Richard is heading back into the centre of town.

0:25:160:25:19

He wants to find out if his ancestors were among those butchers

0:25:210:25:24

who carried on in the town hall after the shambles were demolished.

0:25:240:25:28

It's a bit of a grey area, where they sort of moved to.

0:25:290:25:33

That's the in-between times, which I don't know a lot about.

0:25:330:25:36

Even today, there is still a butcher in Bridport's town hall,

0:25:400:25:44

Richard's friend, Phil Frampton.

0:25:440:25:46

-Morning, Richard.

-Morning, Phil. How are you?

-Very well, thank you, sir.

0:25:470:25:50

-Nice to see you.

-Nice to see you.

-We're not rivals, are we?

-No!

0:25:500:25:54

We help each other out if we can. That's what it's all about.

0:25:540:25:57

We're in a different thing.

0:25:570:25:58

-Obviously, Richard, being over the bridge...

-Yeah, over the bridge.

0:25:580:26:01

Yeah. Sounds like a troll, doesn't he?

0:26:010:26:04

We've got, um...we've got, you know,

0:26:040:26:06

our footfall is a lot more here because we're in the centre of town.

0:26:060:26:10

But if somebody comes in here and Phil hasn't got it,

0:26:100:26:12

I might have it, he'll send them down to me and vice versa.

0:26:120:26:16

I mean, you've got to work together in business.

0:26:160:26:18

Phil Frampton is the first in his family to be a butcher.

0:26:180:26:22

But he knows about the history of the Balsons.

0:26:220:26:25

I know they started up here in 1515.

0:26:250:26:28

Which is 500 years ago, in the old shambles.

0:26:280:26:31

-And you know that they were in here?

-They were in here at some time, yeah.

0:26:310:26:35

Yeah. You've seen this?

0:26:350:26:37

That's the town hall...

0:26:390:26:41

-That's the layout.

-When they moved in here was 1780s or summat, was it?

0:26:410:26:44

-Er...yeah, it was 1780 something.

-17-summat, wasn't it?

0:26:440:26:48

I'll get this down for you.

0:26:480:26:50

Let's have a look at that. Let's get me goggles on.

0:26:500:26:52

So that gives out all the individual stores.

0:26:540:26:57

This is the front of the shop here, one, two, three,

0:26:570:27:00

-hence these three windows.

-Right, right.

0:27:000:27:03

This 200-year-old plan reveals that where Frampton's butchers now stands

0:27:040:27:08

there used to be over 30 little butchers' stalls.

0:27:080:27:11

An undated document found in the archives lists the butchers

0:27:130:27:16

who rented these stalls.

0:27:160:27:18

At Number 11, there is A Balson.

0:27:180:27:22

On Richard's family tree, the only A Balson is Arthur.

0:27:250:27:30

He was born in 1820,

0:27:320:27:34

just a generation after the town hall was built.

0:27:340:27:37

-This one here...

-Right.

0:27:390:27:41

-..which is that...wooden block there.

-Yeah.

0:27:410:27:46

The bookcase, that's where his stall was.

0:27:460:27:49

-It's amazing, isn't it?

-Yeah. Yeah.

0:27:490:27:52

So if we turn the clock back, we'd better start work. Yeah.

0:27:520:27:55

-LAUGHTER

-Now.

-Now!

0:27:550:27:57

Here, Arthur Balson slaughtered animals, carved up carcasses

0:27:590:28:03

and sold his meat.

0:28:030:28:05

It was cramped, but the Balsons were still at the centre of Bridport.

0:28:050:28:09

In the mid 19th century, when Arthur took on his stall in the town hall,

0:28:260:28:30

the Balsons had been in business for over 300 years.

0:28:300:28:33

It was now the Victorian age.

0:28:350:28:37

A society built on the two pillars of trade and respectability.

0:28:370:28:41

And the Balsons' story was about to take a dramatic turn.

0:28:410:28:45

The family tree reveals that since way back,

0:28:510:28:53

in the era of the Shambles,

0:28:530:28:55

the Balsons had passed on their business from father to son.

0:28:550:28:59

Arthur broke that ancient tradition

0:28:590:29:02

and very nearly ended the Balson family business.

0:29:020:29:06

Arthur is buried somewhere in the graveyard opposite Richard's shop.

0:29:120:29:15

Although many graves are neglected and forgotten, the local vicar,

0:29:200:29:24

Reverend Peter Edwards,

0:29:240:29:26

has some information about the Balsons buried here.

0:29:260:29:29

He's even read a newspaper report about Arthur.

0:29:290:29:33

So these two graves here are both members of the family.

0:29:330:29:36

Sadly, this stone has fallen over at some stage...

0:29:360:29:39

-Yes, that's the back of it, I guess.

-..in the last decade or two,

0:29:390:29:42

but there is some writing we've deciphered

0:29:420:29:45

from records from the underside.

0:29:450:29:47

-We're here to talk about Arthur Balson.

-Arthur, yeah.

0:29:470:29:50

-Who was a distant uncle of sorts.

-Yeah, that's right.

0:29:500:29:53

-Who died in July of 1859.

-Right.

0:29:530:29:57

And the funeral service was held in early August of that year.

0:29:570:30:00

-The burial was done on a Sunday morning here.

-On a Sunday morning?

0:30:000:30:03

-That's quite interesting, yeah.

-Yeah.

0:30:030:30:05

Well, that's probably because they were working on all the other days.

0:30:050:30:09

Quite possibly. About 100 fellow tradespeople of the town

0:30:090:30:12

came to support the family

0:30:120:30:14

and to be in attendance at the funeral.

0:30:140:30:17

The huge crowd of mourners suggests Arthur was a popular figure.

0:30:190:30:23

But some may have come to gawp at the climax of a scandal.

0:30:230:30:26

Arthur, um...was living with...

0:30:280:30:31

And it must have caused something of a scandal at the time,

0:30:310:30:34

a woman who was actually married to somebody else.

0:30:340:30:37

-Right.

-So in the standards of the Victorian age...

0:30:370:30:40

-That's not good, is it?

-It must have caused something of a local scandal.

0:30:400:30:43

Her name was Charlotte Worsdell.

0:30:430:30:45

And her husband was away

0:30:450:30:49

and Charlotte was living with Arthur, together with her son, Tom.

0:30:490:30:54

And obviously, Arthur took to Tom,

0:30:540:30:57

as well as being in a relationship with Charlotte.

0:30:570:31:01

The paper reports that Arthur treated Tom like his own son,

0:31:020:31:06

digging deep into his pockets so Tom could have a good education.

0:31:060:31:09

Very likely, Arthur was thinking of handing the family business on

0:31:110:31:14

to the child of his lover, so ending the Balson tradition.

0:31:140:31:18

Then something terrible happened.

0:31:210:31:22

Arthur used to play sort of fights and what have you,

0:31:250:31:28

including which, he used to pretend that Tom had got a gun

0:31:280:31:32

and he would play dead when Tom fired this gun at him.

0:31:320:31:37

Sadly, one day at the end of July in 1859,

0:31:370:31:41

Tom came back from school one day,

0:31:410:31:44

found a gun which had been loaded,

0:31:440:31:47

not known to him,

0:31:470:31:50

and pretended to shoot Arthur.

0:31:500:31:53

And sadly, it went off and he was killed instantly,

0:31:530:31:56

there and then, on the spot,

0:31:560:31:58

which caused obviously a great consternation

0:31:580:32:01

and upset to the people of the town and all those who knew him...

0:32:010:32:05

-So, how old was Arthur?

-He was...39, I think, if I recall.

0:32:050:32:10

-Something of that sort of... 38, 39, that sort of age.

-Right.

0:32:100:32:15

Obviously, Tom might have inherited the business.

0:32:150:32:17

-You don't know, do you?

-Then it would've been a different story.

0:32:170:32:20

Well, perhaps it was an act of God.

0:32:200:32:22

LAUGHTER

0:32:220:32:24

Whether young Tom Worsdell attended the funeral

0:32:260:32:29

of the man he'd killed is not recorded.

0:32:290:32:32

And his name disappears from the local records after that.

0:32:320:32:34

It's known that he died in London, aged 26.

0:32:360:32:40

His lover's son was out of the picture,

0:32:400:32:43

but Arthur's sudden death meant that in 1859

0:32:430:32:46

the Balson business couldn't carry on father to son.

0:32:460:32:50

Luckily, someone else in the family came forward

0:32:510:32:54

to keep the Balson tradition going.

0:32:540:32:56

Arthur's younger brother, Richard.

0:32:560:32:58

This Victorian Richard Balson is the great-great-grandfather

0:33:000:33:04

of Richard, who runs the shop today.

0:33:040:33:06

Oh!

0:33:240:33:26

Whoo!

0:33:260:33:28

Do you reckon we can turn that around and lay it the other way?

0:33:320:33:36

There, there. Now you can see it. There's Arthur.

0:33:410:33:44

Died 1859, aged 39. Poor man.

0:33:480:33:52

What a shock that must have been.

0:33:520:33:54

Afternoon.

0:34:110:34:12

In 1859, when Arthur Balson died and the business was carried on

0:34:190:34:24

by his brother Richard, Britain was the richest country in the world.

0:34:240:34:27

Meat consumption was rising dramatically.

0:34:300:34:32

Those who could afford to ate meat at breakfast, lunch and dinner.

0:34:320:34:37

There was also a population boom.

0:34:370:34:39

In two generations, Bridport had grown from 3,000 to 4,500 people.

0:34:390:34:44

But the butchers renting stalls in the town hall

0:34:470:34:49

complained that the limited space here prevented expansion.

0:34:490:34:53

And that they were still only allowed to open on market days,

0:34:540:34:58

which were Wednesday and Saturday.

0:34:580:34:59

The Victorian Richard Balson, who'd taken over from scandalous Arthur,

0:35:020:35:06

found a way to carry on butchering

0:35:060:35:08

despite the restrictions in the town hall.

0:35:080:35:10

The 1871 census reveals that 12 years after Arthur's death

0:35:130:35:18

his brother Richard was increasing his income,

0:35:180:35:21

doubling up as a pub landlord at the Boot Inn.

0:35:210:35:24

Now a house, the Boot Inn was in a residential area of Bridport,

0:35:270:35:32

near where Richard's shop is today.

0:35:320:35:34

Many of Victorian Bridport's publicans already had second trades.

0:35:370:35:41

There were pubs which sold leather goods, others that baked bread.

0:35:410:35:45

At some pubs, you could buy meat alongside the beer,

0:35:450:35:49

prepared in a slaughterhouse behind the bar.

0:35:490:35:52

But what a publican butcher like the Victorian Richard Balson

0:35:540:35:57

really needed was to have his own shop.

0:35:570:36:00

A technological breakthrough

0:36:020:36:04

paved the way for the late-Victorian butcher's shop.

0:36:040:36:08

Come down and see the big fridge.

0:36:080:36:10

It's a good-sized fridge, where you can come in and...

0:36:140:36:18

It's nice to have plenty of racks for hanging all your sausages

0:36:180:36:21

and bodies of beef, lamb and pork.

0:36:210:36:25

Along with steam power,

0:36:250:36:27

refrigeration was one of the earth-shattering inventions

0:36:270:36:30

of the 19th century's Industrial Revolution.

0:36:300:36:33

It made it possible to store perishable foods.

0:36:330:36:36

Sweet chilli, merguez, smoky pork.

0:36:370:36:40

That's a rump of beef, there.

0:36:400:36:42

That's the darkness of that. That's been hung for three weeks.

0:36:420:36:46

In the shambles and even in the town hall,

0:36:460:36:49

butchers had killed animals almost to order.

0:36:490:36:51

Refrigeration made it possible to keep plentiful stocks

0:36:530:36:56

of all the cuts the customers might want.

0:36:560:36:59

This broke the link between selling meat and killing animals.

0:36:590:37:02

Soon, the slaughtering and preparation took place

0:37:040:37:07

a healthy distance away from the high street.

0:37:070:37:10

While in the centre of town

0:37:100:37:11

the butchers could sell their meat like any other shopkeeper.

0:37:110:37:15

A couple of loins of pork.

0:37:150:37:18

In the late 19th century, as a direct result of refrigeration,

0:37:200:37:24

butchers reappeared on the British high street.

0:37:240:37:27

This is when the Balsons moved into their shop.

0:37:290:37:31

Most likely, thanks to their first fridge.

0:37:310:37:35

Moving into a shop was a crucial moment in the story of the Balsons.

0:37:400:37:44

PHONE RINGS

0:37:450:37:47

Good morning. Balson's.

0:37:470:37:48

But which member of the family founded his shop

0:37:480:37:51

at 9 West Allington is a mystery to Richard.

0:37:510:37:53

It was initially called RJ & W Balson.

0:37:530:37:57

There's a photo showing the shop

0:37:570:37:59

trading under this name in about 1890.

0:37:590:38:02

But the people in the photo are unidentified.

0:38:030:38:06

And a second photo adds to the mystery.

0:38:080:38:11

It suggests there was another business called Balson & Sons,

0:38:110:38:15

which was once based next door at Number 7.

0:38:150:38:17

To help him work out which Balson was the father of his shop,

0:38:210:38:25

Richard is meeting local historian Richard Sims.

0:38:250:38:27

-Hello, Richard.

-Nice to see you.

-Nice to see you again.

0:38:290:38:31

I believe this to be when they came into this shop, this is this shop,

0:38:310:38:35

and this is just prior to that, when they were next door, or...

0:38:350:38:40

What's your source of information?

0:38:400:38:41

The Book of Balson Facts, handed down from my father,

0:38:410:38:45

which may not be exactly right, but pretty near right.

0:38:450:38:49

We don't know who any of the people are. I don't know. Maybe you, er...

0:38:490:38:53

I...I've, um...spent some time in the Record Office

0:38:530:38:56

-in Dorchester looking through the rates records of Bridport.

-Yeah.

0:38:560:38:59

Over the period of 1880 through to 1895.

0:38:590:39:02

-I've got a bit of paper here to help you.

-Oh, right, right, right.

0:39:020:39:05

I've just got the rumps to cut, all right?

0:39:080:39:10

From Bridport's rates records, Richard Sims has tried to work out

0:39:110:39:15

which member of the family started the shop.

0:39:150:39:17

The story begins next door at Number 7 with Balson & Sons.

0:39:190:39:23

To reveal the order of events,

0:39:250:39:27

Richard Sims has transcribed some of his research.

0:39:270:39:30

1st April, 1887.

0:39:300:39:33

Balson & Sons rented Number 7 from John Hoare,

0:39:330:39:37

who had the whole of the alleyway going backwards.

0:39:370:39:41

And we see here, in 1892,

0:39:410:39:44

they vacated Number 7 before moving to next door

0:39:440:39:48

to form what was to become RJ & W Balson.

0:39:480:39:51

-Yeah. So it was 1892.

-Yeah.

0:39:510:39:53

So this shop will date probably from 1892, within six months of that.

0:39:530:39:57

-Yeah.

-Whereas the other shop was almost certainly early 1887.

-Yeah.

0:39:570:40:02

Comparing the dates from the rates records

0:40:020:40:05

against the Balson family tree

0:40:050:40:07

makes it possible to deduce which family members

0:40:070:40:11

were behind each shop.

0:40:110:40:12

In 1887, when Balson & Sons was founded,

0:40:140:40:18

the Victorian Richard Balson,

0:40:180:40:20

who had doubled up as a landlord of the Boot, was still alive.

0:40:200:40:23

If we look at this photograph, this is the earlier one...

0:40:250:40:28

-That's right.

-..there's Balson & Sons at the top here.

0:40:280:40:31

We can now say that that has to be the Richard Balson from the Boot.

0:40:310:40:37

Richard of the Boot died in 1890, survived by three sons.

0:40:380:40:43

It was the eldest, Robert John,

0:40:460:40:47

in partnership with the youngest brother, William,

0:40:470:40:50

who carried on their father's butchery business.

0:40:500:40:53

Because the family had only rented at Number 7, the brothers

0:40:550:40:59

Robert John and William, moved next door.

0:40:590:41:01

They owned Number 9.

0:41:010:41:03

The Balsons were on the up.

0:41:040:41:06

So the other photograph is now RJ & W Balson,

0:41:060:41:10

so we must be looking at, I imagine, maybe Robert John

0:41:100:41:14

and William as the two main characters here.

0:41:140:41:16

Fascinating. Thank you.

0:41:180:41:20

But the family tree leads to a deeper mystery.

0:41:210:41:24

Richard, who runs the shop today,

0:41:250:41:27

is descended from neither Robert John nor William.

0:41:270:41:31

His great-grandfather is the middle brother, Richard John.

0:41:320:41:36

Richard John, who actually lived here, was a stonemason.

0:41:370:41:40

He was here until about the 1890s, before moving to Neath.

0:41:400:41:46

Are you disappointed to discover you're not

0:41:490:41:51

-descended from the two brothers who founded your shop?

-No, not at all.

0:41:510:41:55

I mean, it's...it's, er...it's still in the family, that's the main thing.

0:41:550:41:58

I mean, um...er...you know, people go off and do other things.

0:41:580:42:02

Um...yeah, that's just how it is.

0:42:020:42:05

Richard John Balson, seen here in this photo,

0:42:090:42:12

spent most of the rest of his life in Neath, Wales.

0:42:120:42:15

He enjoyed a profitable career there as a stonemason

0:42:170:42:21

and never joined the family business.

0:42:210:42:23

But somehow the Balson butcher's shop has ended up

0:42:240:42:28

in the hands of the descendant of Richard John the stonemason.

0:42:280:42:31

Richard's great-great-uncles Robert John and William

0:42:360:42:40

moved into a shop at just the right moment.

0:42:400:42:42

The start of the 20th century is now seen as

0:42:440:42:46

the golden age of the British high street.

0:42:460:42:49

Where the Balsons are, on the outskirts of Bridport,

0:42:520:42:55

was then a parade of shops, where people could buy everything

0:42:550:42:58

they wanted without leaving their immediate neighbourhood.

0:42:580:43:01

Almost nothing is known about the working life of Richard's

0:43:030:43:06

great-great-uncles Robert John and William.

0:43:060:43:09

All that's been turned up is a local newspaper cutting

0:43:090:43:12

from about 100 years ago.

0:43:120:43:13

"Guessing Competition. On Wednesday week,

0:43:160:43:19

"Messrs Balson Brothers Butchers of West Allington

0:43:190:43:22

"exhibited in their shop the carcass of a bullock,

0:43:220:43:24

"which they supplied at Messrs W Morey & Sons'

0:43:240:43:27

"Christmas fat stock show and sale

0:43:270:43:30

"for a weight-guessing competition.

0:43:300:43:33

"On a card, the actual weight of the animal

0:43:330:43:35

"was given at 39 stone 1l pounds.

0:43:350:43:37

"The winners were,

0:43:370:43:39

"first prize, two pound, two shillings

0:43:390:43:42

"to Miss C Balson of West Allington."

0:43:420:43:45

Sounds like a fix to me!

0:43:450:43:47

Discovering that the Balson shop was founded by his great-great-uncles

0:44:010:44:05

leads Richard to a further question.

0:44:050:44:07

How did the shop end up in his hands?

0:44:070:44:10

-All right?

-All right?

-Yeah. How you doing?

0:44:130:44:15

He knows the answer must lie in the story of the Balson

0:44:150:44:18

who came after his great-great-uncles, his grandfather,

0:44:180:44:22

known in the family as Pop.

0:44:220:44:24

This is my grandfather in 1920

0:44:250:44:29

delivering the meat on the horse and cart.

0:44:290:44:32

I can just about remember my grandfather sat in a chair.

0:44:320:44:36

I was only about four when he died.

0:44:360:44:38

But we get old customers come in

0:44:380:44:42

and they remember, um...remember him in the shop

0:44:420:44:46

and there used to be a pub just along the road called the Old Inn,

0:44:460:44:49

about 60 yards.

0:44:490:44:51

And he'd go out to the Old Inn and have a pint.

0:44:510:44:54

Pop was the son of the Balson who became a stonemason

0:44:560:44:59

and went to live in Wales.

0:44:590:45:00

As a boy, Pop didn't go to Wales with his father,

0:45:020:45:05

but stayed in Bridport.

0:45:050:45:07

The 1901 census reveals that Pop, then aged 10,

0:45:080:45:12

was living above the Balson shop with his uncle Robert John,

0:45:120:45:15

who was unmarried and had no children of his own.

0:45:150:45:18

This would have been seen as normal in those days.

0:45:200:45:23

Being brought up by his uncle Robert John,

0:45:230:45:25

Pop had the opportunity to learn the craft of butchery.

0:45:250:45:29

Then, in 1927, Pop's other uncle, William Balson, died.

0:45:310:45:36

He was survived by just one daughter.

0:45:360:45:39

And women butchers were almost unheard of in the 1920s.

0:45:390:45:42

Robert John was still unmarried and childless and aged almost 70.

0:45:440:45:49

To keep the shop in the Balson family,

0:45:510:45:54

Robert John decided that Pop,

0:45:540:45:56

the nephew he'd brought up, should take it on.

0:45:560:45:59

But Robert John didn't deal with Pop as if he were his son.

0:45:590:46:03

As Richard has just found out.

0:46:030:46:04

This is some old documents that have come out of the safe,

0:46:060:46:09

-which relate to...

-Under the stairs.

-Under the stairs, yeah.

0:46:090:46:13

Which relate to when Robert John, in about 1928,

0:46:130:46:18

decided to sell the business to, um...to Pop.

0:46:180:46:24

Um...for a sum of £1,000.

0:46:240:46:26

Pop didn't have any money.

0:46:260:46:29

So he borrowed it off of his...

0:46:290:46:32

wife's brother, who was a Bill Spencer.

0:46:320:46:37

The £1,000 was for the property and fixtures,

0:46:370:46:41

fittings and good will of the business.

0:46:410:46:44

£1,000 in 1928 is £50,000 in today's money.

0:46:480:46:52

He must have been very grateful to Bill Spencer

0:46:530:46:57

for lending him that £1,000.

0:46:570:46:59

Because obviously, without that, he couldn't have...

0:46:590:47:01

You know, if he hadn't have lent him that money,

0:47:010:47:04

who knows what would've happened to the business?

0:47:040:47:07

The deal between Pop and Robert John wasn't unusual

0:47:090:47:12

and there's no evidence of any awkwardness

0:47:120:47:14

between nephew and uncle.

0:47:140:47:16

It took Pop just four years to pay off the loan,

0:47:170:47:20

presumably using the profits of the shop.

0:47:200:47:23

And Robert John wouldn't be dependent on his nephew,

0:47:230:47:26

because he now had money to fund the care he'd need in his retirement.

0:47:260:47:30

Then Robert John seems to have been written out of the Balson story.

0:47:350:47:40

Until a few days ago,

0:47:400:47:42

Richard had never even heard of the family member who founded his shop.

0:47:420:47:46

To find out more about his great-great-uncle,

0:47:480:47:51

he's going to look through some old newspapers.

0:47:510:47:53

He wants to see if he can find any reference to Robert John Balson.

0:47:550:47:59

Right, here we go.

0:48:010:48:03

"An inquest held at Bridport on Wednesday evening

0:48:050:48:08

"on Mr Robert John Balson, aged 70.

0:48:080:48:10

"He retired only a year or two ago and was unmarried.

0:48:100:48:14

"Who was discovered in the washhouse,

0:48:140:48:17

"lying across a heap of coal with his throat badly cut."

0:48:170:48:21

Throat badly cut? Oh, blimey!

0:48:210:48:24

"Mr Balson was alive when the doctor arrived hurriedly on the scene,

0:48:240:48:29

"but died about half an hour later.

0:48:290:48:31

"A verdict of 'suicide whilst of unsound mind'

0:48:310:48:34

"was recorded by the deputy coroner for West Dorset."

0:48:340:48:38

He cut his throat with a knife.

0:48:380:48:40

Well, it said he was retired. I wonder if, being retired, he just...

0:48:450:48:48

Some people, they just can't cope with being retired.

0:48:480:48:51

Sometimes there's a void there which was taken up by work previously,

0:48:510:48:56

and when you retire, if you completely shut yourself off,

0:48:560:49:00

then you can become, um...

0:49:000:49:02

you know, a bit lonely, a bit reclusive, a bit, um...

0:49:020:49:06

You know, you'd think with the Balsons being, you know,

0:49:060:49:09

all this family-orientated,

0:49:090:49:11

where they hand it on from one generation to the next,

0:49:110:49:14

that he could've carried on there as long as he wanted to.

0:49:140:49:16

Just gone in maybe one day a week, two days a week.

0:49:160:49:19

My father, he was still doing the books at 88, 87.

0:49:190:49:23

You know, um... And he always kept his hand in.

0:49:230:49:27

I didn't just work with my father.

0:49:270:49:29

We went to football matches together, we played skittles together,

0:49:290:49:32

we went to the pub and had a pint together. I go out with my son now.

0:49:320:49:37

You know, it's nice. I don't see as much of him as I'd like to,

0:49:370:49:40

but, er...yeah, it's lovely,

0:49:400:49:44

I think, the father and son relationship,

0:49:440:49:46

it doesn't matter how old they are, they're your son all your life.

0:49:460:49:50

And you still sort of worry about them and care for them

0:49:500:49:54

and love them and that's what being a father is, really.

0:49:540:49:57

But unfortunately, he didn't have any children, did he? So...

0:49:590:50:03

He might've missed out there, but...

0:50:030:50:06

I don't know.

0:50:070:50:09

According to the local newspaper, the townsfolk of Bridport

0:50:090:50:13

paid their respects at the funeral of Robert John Balson.

0:50:130:50:17

Among the mourners was his nephew, Pop,

0:50:170:50:20

who left a floral tribute which read, "In loving memory."

0:50:200:50:23

A few days after finding out all about Robert John

0:50:480:50:51

and his nephew, Pop, Richard welcomes his own nephew.

0:50:510:50:55

This is our new 1515 shirts that we've just had done

0:50:550:51:00

since we found out we were established 20 years earlier.

0:51:000:51:04

So that's for you. And a nice RJ Balson & Son hat.

0:51:040:51:08

-Put them on and I'm going to put you to work for five minutes.

-Right.

0:51:080:51:11

Oliver Balson is the only son of Richard's only brother, Michael.

0:51:110:51:15

Instead of joining the family business,

0:51:160:51:18

Michael became a professional footballer.

0:51:180:51:21

His career took him to America and he settled there.

0:51:210:51:24

I've worked it out, this is the 188,933rd day

0:51:280:51:33

of Balson's at work since 1515.

0:51:330:51:37

Straight down the middle, kidney each side. Nice and straight.

0:51:430:51:48

There it is.

0:51:480:51:50

The last time that happened was, um...15 years ago.

0:51:500:51:54

-15 years ago?

-Yep. By this man right here.

-Yeah.

0:51:540:51:57

And I was seven, eight years old.

0:51:570:51:59

I have kind of memories of being in the shop.

0:51:590:52:02

-Hello!

-They're trying to put me to work.

0:52:040:52:07

LAUGHTER

0:52:120:52:15

Oliver is in Bridport to visit his English family.

0:52:150:52:19

He's also here on business.

0:52:190:52:20

It's hard to get butchery out of the Balson blood.

0:52:220:52:25

And Oliver sells sausages online in America.

0:52:250:52:28

Oliver's business is completely separate from Richard's shop,

0:52:280:52:32

which does no online trading.

0:52:320:52:34

But Richard advises Oliver with sausage recipes

0:52:340:52:38

and encourages him to trade on the Balson heritage.

0:52:380:52:40

It's almost unbelievable, you know,

0:52:420:52:44

when you say 1500s and America is only half that old.

0:52:440:52:49

I think most people are fairly sceptical. They're like, "Hm."

0:52:490:52:51

You know, it's almost like it's such a grandiose claim

0:52:510:52:56

that there's instant scepticism to how could it possibly be that old?

0:52:560:53:01

Filling out paperwork for the USDA

0:53:010:53:03

and they ask, like, "How old is your business?"

0:53:030:53:06

And sometimes I'm just cheeky and I say, "498 years."

0:53:060:53:10

And then every single time I do that, they say,

0:53:100:53:14

"There's some kind of typo. There's some mistake."

0:53:140:53:17

Oliver used to have a career as an academic,

0:53:190:53:22

running the online sausage business in his spare time.

0:53:220:53:26

He's now given up his university post

0:53:260:53:28

to concentrate on selling meat fulltime.

0:53:280:53:31

So for Oliver it's important to keep faith that there will

0:53:310:53:35

always be a Balson butcher in Bridport.

0:53:350:53:38

None of us know what the future holds,

0:53:380:53:40

but...I think it's a pretty good chance you'll find

0:53:400:53:44

a butcher's shop at this location with the Balson name on it.

0:53:440:53:46

I'd bet the farm on it.

0:53:460:53:48

The Balson shop has done well to survive as long as it has.

0:53:520:53:55

Because the late 20th century was difficult for butchers.

0:53:550:53:59

Pop, Richard's grandfather, died in 1961

0:54:010:54:05

and the business was passed on to his son, Don.

0:54:050:54:08

In the '60s, Don, Richard's father,

0:54:100:54:12

enjoyed the final great age of the neighbourhood butcher.

0:54:120:54:15

Towards the end of the 20th century, shopping habits changed.

0:54:180:54:22

The number of butchers' shops in Britain

0:54:220:54:24

fell from about 50,000 to less than 10,000.

0:54:240:54:27

Many high streets and market towns completely lost their butchers.

0:54:270:54:31

But the Balsons were still going strong when Don died in 2011.

0:54:340:54:38

Richard has come to Bridport's beach at 6:00am

0:54:480:54:51

to share some memories of his father.

0:54:510:54:53

Don Balson used to come here every day for a quick dip

0:54:550:54:58

before he opened the shop.

0:54:580:55:00

I'm very lucky to have spent 40 years sort of working with him

0:55:010:55:05

and he's taught me all I know and, er...

0:55:050:55:07

When he died, obviously, it was really difficult to go into work

0:55:070:55:11

and him not be there, sort of thing.

0:55:110:55:13

And, er...a chap came in one day and he said,

0:55:130:55:15

"What's the matter with you, Richard? You don't look yourself."

0:55:150:55:18

And I said, "Oh, Father has just died,"

0:55:180:55:21

and he said, "Sorry to hear that."

0:55:210:55:23

I said, "It's very difficult after, you know,

0:55:230:55:26

"spending every day of your life working with him

0:55:260:55:28

"and then all of a sudden he's gone."

0:55:280:55:30

And the chap, he put it into perspective, really.

0:55:300:55:33

He said, "Well, you think of all the good times you've had," he said.

0:55:330:55:36

"Because my father died when I was only sort of 14, 15.

0:55:360:55:41

"And I never even had the experience or the memory

0:55:410:55:43

"to even have a pint in a pub with him."

0:55:430:55:46

And, I mean, that put it into perspective, really.

0:55:460:55:48

And you think, yeah, I have been lucky.

0:55:480:55:50

And, you know, you think of the good times

0:55:500:55:53

and the happy memories you've got and, um...

0:55:530:55:56

and after he said that little sentence, you know,

0:55:560:55:59

it made me feel a bit better, really.

0:55:590:56:02

-11 slices of ham.

-11 of ham. Right. Let's kick off with that, then.

0:56:110:56:15

Right. OK.

0:56:150:56:17

-How's the missus?

-Very well, thank you, Richard.

0:56:170:56:19

All right, thanks very much.

0:56:190:56:21

-Have a good weekend.

-Thanks.

-Bye.

0:56:210:56:24

God save the Queen.

0:56:280:56:30

There we are, another day done.

0:56:350:56:37

Richard has now completed his journey into the past of his family.

0:56:460:56:50

He's learnt that staying in business for 500 years

0:56:500:56:53

has been a constant struggle for the Balsons.

0:56:530:56:56

They've kept going despite revolutionary social change

0:56:560:57:00

and personal tragedy.

0:57:000:57:02

How has learning about previous generations

0:57:050:57:08

who've faced crises and survived them

0:57:080:57:10

altered the way he sees the future of his family business?

0:57:100:57:14

My father went on until he was 88,

0:57:150:57:17

so I've got another 30...33 years, sort of thing.

0:57:170:57:21

So, I mean, a lot can happen in 33 years.

0:57:210:57:24

We can miss a generation and maybe the next generation will take hold.

0:57:240:57:28

You know, who knows?

0:57:280:57:30

We've survived suicides and being blown off with a shotgun, you know.

0:57:300:57:34

The main thing is that we're still here

0:57:340:57:36

and we're still making a living and we're still enjoying what we do.

0:57:360:57:40

And, um...you know, and long may it continue.

0:57:400:57:43

-PHONE:

-'And two packets of chipolatas. Thank you. Bye.'

0:57:520:57:55

That's the first order of the day.

0:57:570:57:59

Next time, we meet the Toyes,

0:57:590:58:02

who've been making regalia since the 1700s.

0:58:020:58:05

This is an OBE, which is something

0:58:050:58:07

I think we're very well known for doing.

0:58:070:58:10

Toyes is a traditional firm in a modern world.

0:58:100:58:13

Can its rich history help it flourish?

0:58:130:58:16

Absolutely magical.

0:58:160:58:19

Discover the secrets of successful, resilient enterprises

0:58:190:58:23

and the latest insights from business history.

0:58:230:58:25

Go to bbc.co.uk/hiddenhistories

0:58:250:58:29

and follow the links to the Open University.

0:58:290:58:32

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