Episode 10 Food Fighters


Episode 10

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We're a nation of food lovers and today there's more choice than ever.

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Now whether you're eating in or taking away,

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there's always the chance that something can go wrong.

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So it's a good job there's a whole army of people working hard to keep us safe.

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They're the food fighters.

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Coming up today: festival fever.

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-Will the food fighters put cold water on this party?

-We're at 49.

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Right, so that's well and truly within the danger zone,

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and I haven't met a food trader that's ever wanted to kill anybody.

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In the dock. Why this forbidden fruit is under the microscope.

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It looks a bit fungal.

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It's a little bit unusual, I haven't seen that before.

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And I'm in hospital to learn about protecting these high-risk diners.

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We are feeding patients with very low immune systems

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so we do have to have very, very high standards.

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In the summer months Britain gets into the party spirit with dozens of festivals across the country.

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As well as music, those one-off events also serve up of dishes,

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but with make-shift tents, lack of fridges and barbecue cooking,

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the risk to the revellers are pretty high.

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So you'll be pleased to know there's a team of environmental health officers

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around the country who also join the party.

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Avenham Park, Preston. The annual Caribbean festival is in full swing.

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It's all here at the festival. Trust me. Look around you. You see?

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Style. Plenty. Me, I'm here in abundance!

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Among the revellers is an army of food stalls hoping to keep the party people fed and watered.

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I love my food, I'm not telling a lie.

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I love my food, don't ask me why.

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But is the food safe?

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Well, environmental health officers Gillian Hall and Alison Dempsey are going to find out.

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The jerk chicken on the barbecue.

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There are a lot of high risk activities today.

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We've got people catering outdoors.

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We've got people catering on a large scale,

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so the potential for something to go wrong could be quite great.

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So just what are the risks at this festival?

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Well, first up, there's the temporary tents.

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Many of those don't have fridges or hot water to keep the bacteria at bay.

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Then there's the food itself.

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Lots of rice and chicken, both notorious poisoners if not handled properly.

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And how about the cooking?

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From barbecues to make-shift ovens...

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so there's plenty here to dampen the party spirit.

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Hi.

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No time for Gillian and Alison to waste, then, they better get moving.

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Hi.

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The first stall that catches their eye is this one, Vee's Caribbean food.

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It's serving up curry and rice.

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-So is this goat curry?

-Yes.

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It smells lovely.

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And jerk chicken cooked up on a barbecue.

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-Come rain or shine, you'll be here!

-That's right!

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-While Gillian gets to grips with the grub...

-Let's have a look round there.

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..round the back, Alison is checking how they're doing the dishes.

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This is the washing-up area.

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And there's me asking my husband for a new kitchen! OK.

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If you've brought your rice out here to wash,

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are you doing on the surface or does it go in a container?

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-Yeah, I put it into that.

-That is just a washing up bin?

-Yes.

-Right.

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The tiny washing up bowl is no match for the huge pans

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that are used to cook rice, so this stallholder uses a dustbin.

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When you've cleaned it and you've got water in there,

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that's got contamination like rice and things like that,

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how are you getting rid of that water?

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-I chuck it.

-You chuck it, yeah. If you just throw...

-A big mess.

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You make a mess and people of Preston won't be terribly impressed as their rat population will go up

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because there's all this lovely food for these rats to eat.

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We just need to make sure that the water is just water that's going onto the grass.

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# There's a rat in the kitchen What am I gonna do?

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# There's a rat in the kitchen What am I gonna do? #

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This dirty dish water would be a feast for any roaming rodents,

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and I'm pretty sure their names are not down on this guest list.

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So the owner does agree to find a better solution.

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Round the front, the barbie is well away, cooking up some delicious-looking jerk chicken,

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but like at home, barbecues can be risky,

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and with a park full of punters, these better be getting it right.

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The main danger when cooking on barbecues, it's quite difficult to control the heat

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this is why he's damping down fires, so the meat can get very well-cooked on the outside,

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but the inside is not fully cooked or raw in the middle.

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They look dark enough, but if you eat that you might get sick.

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If you don't cook the it properly there could be contamination with salmonella.

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It's associated with chicken.

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Cases of food poisoning double in the summer months

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when we have more barbecues.

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One option is to cook your meat in the oven first,

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then put it on your barbie to flavour.

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Make sure the coals are white hot before starting.

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And turn your food regularly so it cooks evenly.

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But there's nothing foul about this chicken.

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-It's got to be well done.

-Right.

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The cook is on the money when it comes to his barbecue grilling.

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Just time, then, to check the storage tubs under the canvas.

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We've got this lid which has seen better days, hasn't it?

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Unfortunately, this plastic is not that fantastic.

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We've got such sharp pieces and we've got pieces that are missing,

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well, if you've got sharp pieces that come off,

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it could be embedded in somebody's product and then cause a choking hazard.

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It's not just a food safety, as in bacteriological,

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we are looking at physical safety.

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-So you'll throw that away?

-Yes, I will.

-OK. Thank you.

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She's got a few good things on her menu,

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her curried goat will attract a lot of people in.

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We have got the jerk chicken going on here.

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Total separation, a bit between the two activities,

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and as long as he's putting food carefully across

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which Gill has been checking, then we should be looking all right with that.

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This stall is doing a really good job here despite the difficult circumstances.

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Thank you.

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So that's Vee's down, and many more to go.

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-Alison and Gillian flip from stall to stall...

-Hi.

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-..checking hygiene standards...

-Smoky! You need a gas mask to go in here, don't you?

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..and what's actually being cooked, which is sometimes harder than it sounds.

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-That's curried mutton.

-Right. You're not doing goat.

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-Curried mutton, curried goat.

-They're two different animals. No!

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One's a sheep, one's a goat.

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The inspectors are welcome to check to make sure we're doing things right.

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My stall is good!

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Next stop, Big Bird, a caravan dishing up spicy rice and curries.

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It's run by Gemmill Johnson, but his van hardly lives up to its name.

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There is not a lot of room on these, is there, really?

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You have got your probe thermometer. OK, brilliant.

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Is it working? What sort of things do you check with your probe thermometer?

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-I check everything with it.

-And what temperature are you looking for when you're checking?

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Well, I cook at 75 and I keep them at 63.

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So, cook above 75 and your hot holding is at 63 degrees.

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Gemmill's know-how is spot on, but this is high-risk stuff.

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-You made this yourself?

-Yeah.

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If the heat isn't on his rice,

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this party could have a lot of poorly people.

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That's really hot, isn't it? That's going up to 99 degrees.

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That's right in the middle there.

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It can be a high-risk food item particularly cooking big quantities of rice like you are.

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Obviously, we're expecting large amounts of people here today so we've got a big pan of rice.

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So fingers crossed we're going to sell all this rice today.

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The grub is good, but is his washing up squeaky clean?

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I'm checking he's got adequate hand-washing facilities.

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Because we're on a mobile vehicle, he's not got the washing up bowl like some of the stalls have.

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He's got a little sink and has hot water from the urn going directly into the sink.

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This is better because the hot water and the cold can be mixed together

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and can drain out as you have the plug at the bottom,

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but hand washing is extremely important,

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particularly if you're handling raw meat and burgers and things

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because of the cross-contamination issues.

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OK, and we've got the paper roll.

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Obviously paper roll is much better for drying your hands on

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because cloth towels can become damp, they can get dirty,

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all you're doing then when you're drying your hands on a tea towel is re-contaminating your hands.

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Paper towels are a better way of drying your hands

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because they're clean every time and you throw them away after you've dried your hands.

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OK. Thank you. Bye.

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Gillian's happy and so is Gemmill.

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It's good for the people to make sure the food is done properly in a healthy and clean way.

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That's what it's all about, and everybody can enjoy a day out

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and enjoy their food and just go on their merry way.

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But there are still many more stalls to check.

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And with the weather taking a turn for the worse,

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there could be more problems for the team to tackle.

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Later, protecting poorly patients.

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I get to go behind the scenes of a hospital kitchen.

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I always think this is the most exciting part of any food operation.

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Checking up the deliveries when they come in. I love it!

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As a chef, I try to use locally sourced produce whenever I can,

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but some ingredients like this pineapple or even this tuna have to be shipped in from overseas.

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So how do we know these types of food are safe to eat?

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Well, at our ports and docks across the country,

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there's a band of food fighters and they're battling to keep the bad stuff out.

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Over 100,000 commercial vessels dock at Southampton every year.

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They bring in food from all over the world.

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Ready to be shipped out to our supermarkets and restaurants.

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But amidst all that traffic,

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how can we be sure that we're not importing bad things too?

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I'm Sandra Westacott. I'm the team leader at Southampton Port Health Authority.

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Sandra is the last line of defence.

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Protecting our food chain from anything harmful.

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Every day, she carries out checks on a range of food imports at border inspection points.

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This morning, it's a shipment of fish from Vietnam.

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Pangasius is a very popular fish now in the United Kingdom.

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More and more people are interested in trying different cuisines,

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different exotic species, very nutritious fish, very good quality.

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Now you might not have heard of it,

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but pangasius or Vietnamese river cobbler is a substitute for cod,

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and it's used in many of our Chinese meals.

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But if Sandra finds anything fishy here,

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it will be going straight in the bin.

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These are the cartons of pangasius from the container

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and we're looking to see that the product has come from the correct establishment.

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The approval number for the veterinary establishment is here.

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And we check on the cartons as well for the establishment number, and we can see it here.

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But ultimately, it's what's on the inside that counts.

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I have to have a few muscles in this.

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If the fish hasn't been properly frozen for its long journey from Vietnam, bacteria could be lurking.

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Very well-packaged and very well-protected in a waxed carton.

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Sandra's happy with what she's seeing,

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and it seems it's got age in its favour.

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The fillets are really quite small here, so that's quite a young fish.

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Sometimes you can get fish, farmed fish, that are really, very, very large,

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and in that sort of situation, the older the fish is,

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the more time it has to accumulate any environmental contaminants

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such as pesticides, or dioxins.

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But fish this young don't have that much time to do that.

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The first couple of boxes look OK, but Sandra needs to dig deeper.

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It is important to keep opening up the cartons.

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Just because you've seen a couple at the start and they look good,

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you can't make an assumption that everything is going to be correct inside.

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The Vietnamese fish gets the thumbs-up, and it's allowed past the post.

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But this is just one of hundreds of checks that take place every day.

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And right around the country,

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there's a small army of food fighters protecting our shores.

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Our next port of call is Felixstowe.

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Not really the kind of place you'd expect to see a vet,

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but believe me, they have a very important job to do.

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My name is Simon Rowell and my job is to make sure that animal products are fit for human consumption.

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Vets like Simon decide whether animal products are safe to enter.

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On his list today, boxes of chicken from Thailand.

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Just like the frozen fish, Simon needs to know that this chicken

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has stayed frozen on its 3,000 mile journey to the UK.

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These are infrared thermometers which are simply measuring surface temperature,

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but they have the advantage that they are very, very quick.

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The disadvantage is, because it's measuring surface,

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you have to take the temperature almost straightaway

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otherwise the surface will warm up and give you a false reading.

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We're getting temperatures well below minus 18 which is fine.

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This chicken will be sent off to our food factories to make your ready meals.

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But only if it gets Simon's green light.

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If there had been problems with the refrigeration during the journey over,

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what happens is that the lumps start to melt together

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and you get a block

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and that's a good indication that something's not right.

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The fact that these are all nice and loose, is a good sign.

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And the best way to check this chicken,

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well, Simon has become a human guinea pig.

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OK, this is the thawed and cooked product.

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It's perfect. That's rather good actually.

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This chicken doesn't just taste good, it's also safe.

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When I go back to the office, I'll be releasing this

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and it can go on its way.

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So we've already seen meat and fish. So what's missing?

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How about our five a day?

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Back in Southampton, an Asian consignment has just arrived

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and DEFRA vet, Amanda,

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is a food fighter who'll decide if it's forbidden fruit.

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We've got some mandarins from Pakistan today.

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Because they are coming in from outside the EU,

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we need to inspect them to make sure they are from pests and diseases.

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We can't really grow mandarins in Britain, so they have to be imported,

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but yet again, they can only come in if Amanda says so.

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All I'm doing is just inspecting 20 fruit from each box.

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Ten boxes, that gives us a good chance of catching anything

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that's going to be in the consignment if there is anything wrong with that.

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Amanda is on the look out for any dodgy marks on the outside of the fruits.

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It's just, there's a black mark on the skin there,

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so I'm just looking at it to see if it's anything interesting.

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It just looks like some dirt or something, it's nothing to be worried about.

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But then, something suspicious.

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On the top there, you can see the scarring around the top

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and it's not indicative of the kinds of things I'm looking for,

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but it's a little bit unusual, I haven't seen that before.

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I'll send it off and see what they come up with up at the lab.

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It looks a little bit fungal,

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so I just send it off and see what they say.

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Amanda is taking no chances.

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As the last line of defence on our borders,

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she needs to be certain this fruit is safe for us to eat.

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In a few days time, these mandarins will be under the microscope.

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Later, the perks of a food fighter's job.

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That's really very good. Excellent.

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Hospital food doesn't exactly enjoy a sparkling reputation.

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But here at Darlington Memorial Hospital,

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they've managed to turn much maligned grub into award-winning cuisine.

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Like most hospitals, they prepare all the food on site from scratch.

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It's a big responsibility to take on,

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because in a place where people are vulnerable

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and their immune systems are likely to be very low,

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the last thing you can afford is an outbreak of food poisoning.

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This hospital serves over 800 meals every single day.

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They have to make dinners for children, the elderly,

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allergy sufferers as well as very sick patients.

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So the heat is really on for them to get it right.

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It's 6:30am and the kitchens are already in full swing.

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They prepare up to 20,000 meals a week out of here.

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Through here is the very start of the operation.

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It's where the supplies are delivered and the food fighters are doing some vital checks.

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Like in my own kitchen,

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the food fighting begins the moment the supplies arrive at the back door.

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Six red peppers, six green and six yellow.

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Monica and Jeff are the food safety gate keepers.

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How are you doing, Jeff? All right.

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I always think this is the most exciting part of any food operation,

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checking off the deliveries when they come in.

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I love it. Anything exciting this morning?

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We're checking for the quality of all the deliveries that come in.

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We've got pineapples and we just check round.

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If I'm not happy with the quality, I see the restaurant manager

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and see what she wants to do.

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Either send them back or if she's prepared to keep them.

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In terms of the quality and safety of it,

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really your role is so vital to it.

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At the end of the day, you're the first port of call.

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If something comes past you that isn't the standard it should be,

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then it falls apart from there.

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-Do you want me to give you a hand?

-Yeah, you can do.

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Early item of food is checked

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and then checked in before its even allowed inside the kitchen.

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From this point on, this man is in charge.

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My name is Stuart Wray and it's my job to ensure that safe,

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high quality food is supplied from this hospital.

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Stuart's job here is different to other catering managers.

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Most hospitals buy in their food ready cooked,

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but at Darlington, they like to set themselves a challenge.

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Everything is cooked from scratch.

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-Good morning.

-Hi.

-You all right?

-Yes.

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I've always heard very good things about your hospital.

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You're renowned across the whole of the country.

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What is it you do that's so different to everybody else?

0:22:040:22:07

What it is, is to have a hospital kitchen that's quite unique.

0:22:070:22:10

Most new hospitals that are built, won't actually have any kitchens.

0:22:100:22:15

One of the most important things, in any food industry,

0:22:150:22:18

but particularly in hospitals,

0:22:180:22:20

the health and safety issues with the food,

0:22:200:22:24

must be absolutely up there in terms of importance for you.

0:22:240:22:29

We're feeding patients that have got very low immune systems,

0:22:290:22:32

so anything that me or you could catch out there,

0:22:320:22:35

we might be able to fend it off, but persons lying in bed couldn't.

0:22:350:22:40

We do have to have, very, very high standards.

0:22:400:22:42

Right then, let's get going.

0:22:460:22:48

I want to see how hospital cooking is different to what I do.

0:22:480:22:52

-I can sniff, can we look at what you're cooking?

-Of course we can.

0:22:520:22:56

On the menu today, steak casserole and fish and chips.

0:22:580:23:02

And boy, that's what I call a super-sized pan.

0:23:050:23:09

This is always going to be my favourite bit, the production.

0:23:140:23:17

A standard production kitchen, big black pans, lots of lovely stuff.

0:23:170:23:21

What's in here?

0:23:210:23:22

-That's the casserole.

-Look at that, that's gorgeous.

0:23:220:23:26

What are your problems in here then in terms of health and safety,

0:23:260:23:30

what are the critical things?

0:23:300:23:31

All food, when it's cooked, has to be cooked at 75 degrees.

0:23:310:23:34

It's probed.

0:23:340:23:36

Once it's 75 degrees, it's put in disposable boxes

0:23:360:23:40

and it has to get down to our chillers within 30 minutes.

0:23:400:23:44

Because meals aren't served straightaway,

0:23:440:23:47

they must be cooled quickly to stop bacteria breeding.

0:23:470:23:50

A huge blast chiller gets meals quickly through

0:23:500:23:54

the dodgy temperature danger zone.

0:23:540:23:56

So quick in fact, the bacteria doesn't stand a chance.

0:23:590:24:02

And once it's down to three degrees, the food is safe

0:24:060:24:09

and can be packaged ready to go to the wards to be reheated.

0:24:090:24:12

What about cold foods? The sandwiches and salads, fruits and desserts?

0:24:140:24:19

Well, they're all made in a slightly scary sounding place.

0:24:190:24:23

This is the door through to the high-risk area.

0:24:240:24:27

So how do they turn high-risk into low-risk?

0:24:270:24:30

This food won't be cooked,

0:24:330:24:35

so any lurking bacteria won't be killed off.

0:24:350:24:38

The room must be germ-free.

0:24:400:24:43

Gary is the food fighter in charge?

0:24:430:24:45

-Gary, how are you doing?

-Fine.

0:24:470:24:50

This is one of those things

0:24:500:24:52

that I feel a little bit like I'm in the X-Files,

0:24:520:24:54

that I'm entering high-risk area.

0:24:540:24:57

Now it's an expression we hear a lot in the food industry.

0:24:570:25:00

What exactly does it mean?

0:25:000:25:01

High-risk area is anything that doesn't go through the cooking cycle.

0:25:010:25:05

For example, cold sweets, salad items, we make our own sandwiches here,

0:25:050:25:11

processed meats what we slice on the slicing machine.

0:25:110:25:14

How then do you have make sure that in our high-risk area

0:25:140:25:17

that we're working in a low-risk way?

0:25:170:25:20

Every day, every morning, I'll take samples

0:25:200:25:22

of random production tables from the sandwich bench.

0:25:220:25:25

Every day we do the meat slicer. For instance, I will swab this.

0:25:250:25:30

Put the Q-tip swab into a liquid,

0:25:330:25:36

shake it and then place it in this machine.

0:25:360:25:41

This test checks for bacteria levels.

0:25:410:25:44

Anything under 199 is acceptable, but the lower the better.

0:25:440:25:48

-As you can see here, the reading there is 13.

-Wow.

0:25:480:25:52

-It is very, very low.

-Wow.

0:25:520:25:55

The stuff made here is now ready to enter the hospital food chain.

0:25:570:26:00

Every patient is given a menu with a whopping 42 different choices.

0:26:000:26:04

And what you don't see when you're in hospital

0:26:040:26:07

are these guys making sure everyone gets what they ordered.

0:26:070:26:11

Two pie, one hot-pot.

0:26:110:26:13

Finally, the meals are on wheels

0:26:150:26:17

and sent up to the mini kitchens on every ward.

0:26:170:26:19

OK, cheers.

0:26:220:26:25

Now the food has been transported from downstairs here to be reheated,

0:26:250:26:29

but is that the end of the food fighters job?

0:26:290:26:34

No, of course, it isn't. Now it's the ward staff

0:26:340:26:37

who take up the food fighters rein.

0:26:370:26:40

-Hi, Linda, it smells nice in here.

-Yeah.

0:26:430:26:47

What are you doing now?

0:26:470:26:48

-I'm probing so the food is all over 75.

-OK.

0:26:480:26:53

-To ensure it's killed all the bacteria.

-Yes.

0:26:530:26:56

So we are well up, aren't we?

0:26:560:26:58

What do you do, a sample across the whole of the...?

0:26:580:27:01

You do one potato, about three main courses, veg, soup, two sweets.

0:27:010:27:06

-Once you've done that, then we can go and feed the hungry patients?

-Yeah.

0:27:060:27:12

And finally the food is ready for the new mums on the maternity ward.

0:27:140:27:19

-That nice?

-It's lovely.

0:27:190:27:21

So from the back door to the patient's beds,

0:27:210:27:26

the food fighters have been with these meals every step of the way.

0:27:260:27:29

And that's how this hospital really is breaking the mould.

0:27:330:27:37

As well as paying great attention to detail to all the health and safety aspects,

0:27:430:27:47

they're cooking fantastic food here on site.

0:27:470:27:50

So if you do end up here,

0:27:500:27:51

at least you know the food will help speed your recovery.

0:27:510:27:54

OK, can I just wash my hands then?

0:27:590:28:02

Coming clean at the Caribbean carnival.

0:28:020:28:04

-Why have you not got the urn today?

-I forgot it. I'm sorry.

0:28:040:28:08

-It's really important that you've hot water, isn't it?

-I know.

0:28:080:28:11

I've certainly noticed a real rise in the amount

0:28:150:28:17

and range of food that we're importing.

0:28:170:28:20

So it's reassuring to know that food fighters are checking it.

0:28:200:28:23

Earlier we saw DEFRA's Amanda inspect some mandarins from Pakistan

0:28:230:28:27

with suspicious looking skin.

0:28:270:28:29

But food fighters like Amanda don't always work alone.

0:28:290:28:32

Sometimes they have to call in the reinforcements.

0:28:320:28:35

These are the labs of the Food Environmental Research Agency in York.

0:28:430:28:47

Scientists here inspect suspicious looking fruit and veg

0:28:470:28:51

to stop diseases and infections getting in our country.

0:28:510:28:55

My name is Dr Paul Beales.

0:28:590:29:00

My role here is to identify diseases on plants,

0:29:000:29:05

produce and seeds.

0:29:050:29:08

Paul has been asked to inspect those dodgy looking mandarins.

0:29:080:29:12

The reason it was sent in was because it had

0:29:140:29:17

these nasty little lesion around the stalk area of this fruit.

0:29:170:29:21

With all these diseases, when looking at a symptom like that,

0:29:210:29:25

you have to carry out a bit of detective work

0:29:250:29:27

to hone in and find out what is actually causing the problem.

0:29:270:29:30

The lesions might be a sign of disease which could harm our crops or even humans.

0:29:340:29:40

Now the particular diseases, I would be concerned about,

0:29:420:29:46

there is one called citrus black spot

0:29:460:29:48

and there is another one, a citrus canker as well.

0:29:480:29:52

Now looking at this,

0:29:520:29:54

from my experience, I know that this isn't a typical symptom

0:29:540:29:59

of these particular pathogens.

0:29:590:30:01

However I wouldn't just leave it at that.

0:30:010:30:04

I would have to carry out further examinations

0:30:040:30:07

on this fruit and this is what I did.

0:30:070:30:09

Paul carried out detailed microscopic analysis,

0:30:110:30:14

but now he's happy that this fruit is innocent and there's no reason

0:30:140:30:20

why it can't hit our supermarket shelves.

0:30:200:30:22

There was no evidence of any fungi that was found on this.

0:30:220:30:26

No evidence of any bacteria found on it

0:30:260:30:29

or any other pest or disease

0:30:290:30:32

that would cause harm to the fruit produce

0:30:320:30:35

or the growing industry in other parts of Europe.

0:30:350:30:39

It's likely these marks were simply bruises

0:30:410:30:44

after the mandarins took a battering in transit, but it's amazing to think

0:30:440:30:48

that such a simple food could come under such scrutiny.

0:30:480:30:53

Back at Southampton, and the shipments keep coming.

0:30:580:31:02

DEFRA vet Patricia Gonzales is here to give them a clean bill of health.

0:31:040:31:09

This is a consignment of duck spring rolls coming from Thailand.

0:31:130:31:17

As you can see the roll is already packed with the price in pounds.

0:31:200:31:24

Until recently, duck spring rolls were classed as a low-risk import,

0:31:240:31:27

but the recent bird flu epidemic means Patricia has to be cautious.

0:31:270:31:32

In this particular case because of bird flu, poultry products,

0:31:320:31:37

this is duck, can come from Thailand only they have been heat treated.

0:31:370:31:41

The paper trail is in order.

0:31:410:31:44

Next there is a weigh-in to make sure no-one is being short changed.

0:31:440:31:47

This particular one was 208 grams.

0:31:490:31:52

Which is OK.

0:31:540:31:56

It's a little bit more than what the retail packs say,

0:31:560:31:59

but when we're going to buy a product,

0:31:590:32:02

we wouldn't be happy if we pay for 200 grams and get 195.

0:32:020:32:05

They normally overfill it a bit.

0:32:050:32:08

208 is more or less what we would expect.

0:32:080:32:13

So we now know we are getting what we pay for,

0:32:130:32:17

but the important question remains, is it safe?

0:32:170:32:20

As you can see, it is pretty much impossible for me

0:32:230:32:26

to see the duck inside here.

0:32:260:32:28

Well, to get the answer, Patricia is going to have to defrost one.

0:32:290:32:33

If there was any problem with the product,

0:32:330:32:36

if there was not good smell or something like that,

0:32:360:32:38

I wouldn't be able to detect it now when it's still frozen,

0:32:380:32:42

it is quite difficult. It's possible, but difficult.

0:32:420:32:45

So hopefully after defrosting it,

0:32:450:32:47

I shall be able to say the product is safe.

0:32:470:32:49

It is fine and it can be released to be imported into the UK,

0:32:490:32:54

to be consumed by anybody in the UK.

0:32:540:32:57

If the spring rolls fail this final test

0:32:590:33:01

then this will be the end of their journey.

0:33:010:33:04

This is what I would expect to see.

0:33:040:33:06

Normal spring roll.

0:33:060:33:07

It doesn't look very nice now I have squished it all.

0:33:070:33:11

This soggy looking sample aside,

0:33:130:33:15

this product will soon be rolling out to our shelves.

0:33:150:33:20

But not all products that arrive at our ports are ready to sell.

0:33:220:33:26

In Felixstowe, vet Simon Raoul is saying "g'day" to another arrival.

0:33:300:33:35

135 barrels all the way from Australia.

0:33:370:33:42

It might look a bit industrial, but inside is some tasty tucker.

0:33:460:33:50

With a box carried at room temperature,

0:33:510:33:54

it is just worth checking for any evidence of insect infestation.

0:33:540:33:59

This is how honey from Down Under comes into our country.

0:34:020:34:05

A consignment of honey a few months ago which was from a country in Africa

0:34:080:34:13

that we've never had anything from before.

0:34:130:34:16

Obviously, we decided we would have a look at that

0:34:160:34:19

and when we looked in the...

0:34:190:34:21

they were actually in large plastic tanks when we looked in them,

0:34:210:34:24

we found that, in the tanks, as well as the honey

0:34:240:34:26

there were bits of shredded rubber, plastic and so on.

0:34:260:34:29

Unacceptable contamination.

0:34:290:34:31

Now, clearly these barrels are not going to go in your kitchen cupboards.

0:34:340:34:38

The honey needs to be sent off to packers to be pasteurised

0:34:380:34:42

and popped into more user-friendly pots,

0:34:420:34:46

but not before Simon is happy that the barrels are bonza.

0:34:460:34:50

First, he needs to check the honey's passport -

0:34:530:34:55

a health certificate to show it's safe and not going to make any of us crook.

0:34:550:35:00

You can see that we have the exporter,

0:35:000:35:03

Honey Down Under Party, which is what is on the health certificate.

0:35:030:35:07

The grade of honey, this is light amber, which, again, is as described on the certificate here.

0:35:070:35:12

So now we need to look and see what the honey itself is like.

0:35:120:35:15

Because unrefined honey is a raw product, it can ferment

0:35:180:35:21

even when kept in these sealed tubs.

0:35:210:35:25

As you look at these drums, you can see they're nice flat tops, they're not blown,

0:35:270:35:32

so there's no suggestion this honey has fermented en route.

0:35:320:35:35

If this honey had fermented, Simon would hear the gas,

0:35:350:35:39

just like opening a bottle of fizzy pop.

0:35:390:35:42

It would also smell awful.

0:35:420:35:44

It smells like honey, just as you would expect, so that's fine.

0:35:440:35:48

Simon takes a routine sample for his lab to check for any bugs or bacteria.

0:35:510:35:56

But this is just a formality.

0:35:560:35:59

# Ah, honey, honey... #

0:35:590:36:01

There is no suspicion of anything wrong with this consignment.

0:36:010:36:04

This will be released as soon as I go back to the office.

0:36:040:36:08

Before heading back to his desk,

0:36:080:36:11

Simon can enjoy one last perk of the job.

0:36:110:36:13

-That's very good.

-Excellent.

0:36:130:36:14

# Ah, honey, honey... #

0:36:140:36:18

This Down Under honey really is the bees knees

0:36:180:36:22

and can continue with its onward journey.

0:36:220:36:24

It is reassuring to know that our ports and docks are buzzing with food fighters,

0:36:280:36:32

determined to protect our pallets from any foreign food nasties.

0:36:320:36:36

Finally today we finish up at Caribbean carnival.

0:36:410:36:45

It's a high-risk party with outdoor cooking and raw meat,

0:36:450:36:48

so there's plenty to keep our food fighting duo on their toes.

0:36:480:36:52

In Preston, the party's showing no signs of slowing.

0:36:590:37:02

With the festival food flying out of the vans,

0:37:050:37:07

Environmental Health inspector Gillian Hall

0:37:070:37:10

must keep her eyes peeled.

0:37:100:37:12

People can cut corners if they're very busy.

0:37:120:37:15

They can be not washing their hands properly, not checking temperatures.

0:37:150:37:19

We're making sure that the normal things

0:37:190:37:21

you would expect in a food business are being put into practise.

0:37:210:37:25

From goat curry to spicy chicken,

0:37:280:37:31

the food fighters need to check it all.

0:37:310:37:34

This stall is serving up Jamaican patties,

0:37:350:37:38

a pastry containing spicy fillings, but could there be a problem?

0:37:380:37:42

-Lamb, vegetable and chicken.

-Swordfish, lamb, chicken.

0:37:420:37:45

Has it even got swordfish in them?

0:37:450:37:47

-Yes.

-These are a pre-purchased product.

0:37:470:37:50

-Are they frozen when you get them?

-Yes.

0:37:500:37:53

So how are you defrosting those?

0:37:530:37:55

Well...

0:37:550:37:58

these, it's not the right temperature, so...

0:37:580:38:01

-You're cooking them from frozen in here?

-No. What I usually do...

0:38:010:38:05

I was going to say. So when are they defrosted?

0:38:050:38:08

You don't defrost them. You just put them in.

0:38:080:38:12

This is a big issue.

0:38:140:38:15

The meat pies have been defrosting on the heat shelf for over an hour.

0:38:150:38:19

If they're not above 63 degrees

0:38:190:38:21

then bacteria could have started to take hold.

0:38:210:38:25

-If you just see the temperature there, we're at 49.

-Yeah.

0:38:250:38:29

OK, so that's well and truly within the danger zone

0:38:290:38:34

which is when bacteria multiply most

0:38:340:38:37

and cause the most amount of food poisoning.

0:38:370:38:39

-But it's still cooking them.

-It is, but it is very, very slowly.

0:38:390:38:43

The whole idea of having something reheated

0:38:430:38:48

is it's reheated quickly.

0:38:480:38:51

It is not a long, slow process.

0:38:510:38:53

But if you leave them long enough, they'll cook.

0:38:530:38:56

If you have one bacteria, within four hours that's a million,

0:38:560:38:59

and a million's enough to cause food poisoning.

0:38:590:39:01

Right, I've got it, yeah.

0:39:010:39:04

I haven't met a food trader that's wanted to poison anybody.

0:39:040:39:07

-No!

-Definitely not.

0:39:070:39:09

This business, they all come from Birmingham

0:39:090:39:12

so I'll be contacting Birmingham City Council next week

0:39:120:39:16

and explaining to them about the situation I have found here

0:39:160:39:19

with reheating of the patties which can be dangerous.

0:39:190:39:22

But there's a simple solution which will allow the stall to serve.

0:39:220:39:26

What you should do is either microwave these now to make sure

0:39:260:39:30

you've got up to that temperature

0:39:300:39:32

or you can't really leave them here.

0:39:320:39:35

It's mid-afternoon and although the festival is certainly Caribbean...

0:39:430:39:47

..unfortunately the weather is very British.

0:39:480:39:51

And it's causing quite a few problems.

0:39:530:39:56

This stall's wind break has blown away.

0:39:560:39:58

The staff are relying on candles to keep their food hot

0:39:580:40:02

and now they're blowing out.

0:40:020:40:06

They're struggling a little bit. It's got quite got up to 63 degrees.

0:40:060:40:10

Once again, if the heat's not on, the bacteria has no fear.

0:40:130:40:17

Just struggling to get up to 63 degrees.

0:40:180:40:20

Yes, it is because of candles. The wind.

0:40:200:40:24

Where the wind's coming from, so it is blowing out everything.

0:40:240:40:28

So we have to keep on...

0:40:280:40:30

-Just have to keep lighting them again.

-Yeah.

0:40:300:40:33

The staff are going to have to work hard to keep the candles lit.

0:40:330:40:37

But that's not the only problem here.

0:40:370:40:41

While the cooked food is too cool, it seems the leaves are too warm.

0:40:410:40:44

The salad chopped up and ready prepared.

0:40:440:40:46

It is a high-risk food item so it should really be kept refrigerated.

0:40:460:40:50

Cooking alfresco is causing a few problems here.

0:40:500:40:53

There's no electricity to keep the food warm or cold

0:40:530:40:58

and there's another headache, too.

0:40:580:41:00

OK, can I just wash my hands, then?

0:41:000:41:02

-OK.

-So you haven't got any hot water then at the moment?

0:41:020:41:05

-Not at the moment.

-Right.

0:41:050:41:07

We are boiling it on the stove there.

0:41:070:41:09

You're boiling it on the stove.

0:41:090:41:11

-Do you normally have an urn that with hot water in?

-Usually.

0:41:110:41:14

-Why have you not got the urn today?

-I forgot it. I'm sorry.

0:41:140:41:17

-It's really important that you've got hot water, isn't it?

-I know, yeah.

0:41:170:41:21

-That's why we're boiling it in the pots.

-Boiling it, OK.

0:41:210:41:24

Water needs to be piping hot to banish the bacteria so this is a big concern.

0:41:240:41:30

But Gillian's job is not to pour cold water on the party

0:41:300:41:33

and she's happy to compromise.

0:41:330:41:36

What they're actually doing is boiling water in a pan on the stove.

0:41:360:41:39

My main issue is that they're doing it safely,

0:41:390:41:41

that they're not going to burn them themselves.

0:41:410:41:44

It's not ideal, but it's all they've got at the moment.

0:41:440:41:47

Gillian's glad she dropped by.

0:41:470:41:49

All right, enjoy the rest of your day.

0:41:490:41:51

And feels her tips have been taken on board.

0:41:510:41:54

That means the revellers continue to dance and eat well into the night.

0:41:550:41:59

You can tell by looking at it, it is good-quality stuff

0:41:590:42:04

and these people right here are from Birmingham

0:42:040:42:06

and I know Birmingham people cook sweet food.

0:42:060:42:09

And our dynamic duo can go back to base.

0:42:090:42:11

They've spread the food fighting word

0:42:110:42:15

and helped keep this festival food safe.

0:42:150:42:17

It's been a very busy day.

0:42:180:42:19

All the food traders are operating at full speed.

0:42:190:42:23

We've had a few issues with a few of the stalls,

0:42:230:42:25

but they've addressed them straightaway.

0:42:250:42:27

They've not argued.

0:42:270:42:28

They've got on board with the real meaning of food safety.

0:42:280:42:31

They're enjoying themselves, having a nice festival

0:42:310:42:34

and hopefully there'll be a lot of safe food out there.

0:42:340:42:37

That's what it's all about, yo, have it!

0:42:390:42:42

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0:43:040:43:07

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0:43:070:43:10

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