Nurses on the Frontline


Nurses on the Frontline

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BELL RINGS

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BELL CONTINUES RINGING

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I remember first of all the red phone rang,

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and that was it, disaster phone.

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If that rang you knew that something was going to happen.

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The awfulness of it.

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And you got so angry inside yourself.

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What is this about?

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And the worst was, of course, if they had limbs,

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traumatic amputative limbs,

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and it just was dirt and mess and horrible smell.

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It's given me great knowledge for starters,

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and it gave me a confidence, too, like, and...and a pride.

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I had great pride in it. I don't regret one day of it.

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You were expected to just get on with so many jobs,

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and many of those jobs were not things that you were prepared for.

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You were nursing somebody who had committed the atrocity

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alongside somebody who'd been injured in the atrocity

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and sometimes even on the same ward, and you...you give them equal care.

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SIREN

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We could hear the ambulances coming, all the sirens going.

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And the more sirens you could hear

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the more you knew it was really going to be bad.

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I was never afraid, never afraid.

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The only time I was afraid was when I...was in crossfire.

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HE CHUCKLES WRYLY AND TUTS

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Oh, yes, there are patients you remember.

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Some patients you remember and...and some of them, er,

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never go out of your mind.

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I seemed to go through an awful lot of aprons.

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I still have one.

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I take it out and look at it sometimes.

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I see the stains - blood, tears, iodine.

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I put it away again.

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I don't like going back there.

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Some stains just never come out.

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I left school on the Friday.

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And then started nursing about two weeks afterwards.

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I just always wanted to be a nurse.

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I used to look after my dolls,

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in cardboard boxes round the bedroom.

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And take care of them, put them to bed every night,

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and they always got better of course.

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I was a schoolgirl, completing my A-levels in June,

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and I went to nursing in August.

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The lady who interviewed me said to me, "Why do you want to do nursing?"

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I said, "I don't want to do nursing!"

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And she said, "That's the first honest answer we've had all day.

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"You'll do well."

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I was born into a very evangelical family, and it was very restricting

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when I was a teenager, and I thought, what can I do to get away from here?

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I decided, I'll do nursing.

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And I was only swapping one strict regime for another.

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When I started nursing, we had come...

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A number of us in our class had come from the same background as myself,

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a rural community, convent grammar schools,

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and we came to Belfast and realised we were actually on the warfront!

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SHOUTING, GUNSHOT

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I'd never actually been to Belfast before

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until I arrived on the Mater Hospital. So, it...

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We were very, very unprepared for what we actually met.

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I think I even wrote a wee...just a wee four-line poem, you know,

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said, "I came from the country to Belfast

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"A nurse I wanted to be

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"I thought it would just be appendices

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"Raw bullet wounds are all that I see."

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I was 18 years of age and we...were not prepared.

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We were totally oblivious, I think, to what we were going into.

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And when we got to the hospital and got settled in the nurses' homes,

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we were put right in the middle of it.

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NEWSREEL: The Royal Victoria Hospital, Belfast.

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A teaching hospital with a war right on its doorstep.

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Medical research was never nearer to a battlefront.

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We were quite restricted.

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I mean, they expected us to be in at ten o'clock at night,

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and I think we got one late pass a week.

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And I guess that was how, you know,

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they managed 40-odd 17-to-18-year-olds.

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The first week we were there, that Sunday evening,

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I was wakened by gunfire outside the window in the room

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that I slept in in the nurses' home.

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GUNFIRE

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I certainly recall, as well,

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being told that we should always keep two walls between ourselves

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and the gunmen, or the bullets, or whatever was going on outside.

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My third week on the wards was the bombing of the Red Lion,

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and sheer panic then when I heard that there had been a bomb

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and that we were going to be getting casualties in,

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because all I really knew was how to make a bed.

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In the anaesthetic room was a student nurse,

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and she would have only been out of school about 18 months.

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When the patient was anaesthetised and we removed his jeans,

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his lower leg was just held on at that stage by skin and sinew

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and shredded muscle.

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I take a look out of the corner of my eye to see how the nurse

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is taking this, because we are used to these horrors,

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er, but she wasn't.

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Er, she was only a slip of a girl.

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She never flinched.

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And...

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I never saw one who did flinch.

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You were expected to just get on with so many jobs,

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and many of those jobs were not things that you were prepared for.

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You were only 18, 19 years of age,

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and even being left with somebody who's been blown up

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and is in bits and pieces and, you know, who's...who's dying,

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er, you weren't prepared for that.

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Nobody thought how to prepare you for those sort of things.

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It wasn't all doom and gloom - we had laughs, as well.

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You know, there were funny things happened.

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It was from one extreme to the other,

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from the bad things to the funny things, you know.

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We would have chatted and laughed

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and thought it was quite a fun thing lying on the corridor floors,

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I guess, and one of the girls in our group, Anne - she was called Anne -

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Anne had lovely long dark hair,

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and she always put rollers in her hair at night, and the rollers

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were kept in place by a pair of knickers,

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which was the hairnet of the day,

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and Anne would say, "Now, if I get shot,

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"please take the knickers off my head before the ambulance comes!"

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Dr Grey was the senior consultant in intensive care

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and an amazing character. We'd admitted a well-known paramilitary.

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This person had been stabbed in the chest

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and he had this enormous tattoo of King Billy on his chest.

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An Indian registrar had repaired his diaphragm and his lungs

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and whatever else needed repaired and sewn him up beautifully,

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but Bill Grey went over to look at him

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and came back and he says to me,

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"Well, Eleanor, Kumar's done a good job on King Billy,

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"he's got those sutures really well done right up his chest."

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And right enough it was beautifully sewn,

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because he had the pattern with the tattoo.

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So at times, you know, you had to laugh at things like that

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when they happened, because there were so many sad stories,

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so many distressing things happened, that there had to be

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the fun aspect of it, as well, and Dr Grey brought that perspective.

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First of all it was the smell.

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The dirt and the remains of the clothing.

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But then you sorted through the possessions,

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the ordinary things that people carry.

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Wallets and photographs of their children in their wallets and

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their house keys and...

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just everything that you would have in your pockets.

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The experienced staff in casualty, the experienced nurses

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and doctors, et cetera, were required for those who would live,

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and so those of us with less knowledge and skill

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were with those...for whom life was not going to continue -

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well, for very much longer, anyway.

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And so what you had to be was just BE.

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Just BE with another human being.

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I was on night duty and the sister in the recovery room just said,

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"Will you stay with this man?"

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He was a young black soldier,

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blown up in a bomb very close to the hospital,

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but this man was really big, strong-looking, erm...

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obviously handsome-looking.

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Wasn't really had a lot of injuries on the outside, but...

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inside he was obviously very badly injured and wasn't going to live.

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Staying with him, talking to him, just washing him,

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speaking into his ear, just making him feel that he's not alone

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until he died, but it was something I'll never, ever forget.

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I was asked to scrub up and to prepare a trolley for amputation

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of a leg, or for both legs, and I just still remember somebody just

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pushing me back and I realised that the person had died on the table,

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and there was absolute silence in the theatre

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and all I can remember are sobs from...

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A colleague outside was a member of the security forces

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and there was a guard outside, and just the sobs.

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Erm, obviously had been told that his colleague had died on the table.

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I don't even remember anything after that again,

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but I've always remembered my first scrub.

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A was always full of relatives screaming

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and looking for their injured and...

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But relatives found out where the lifts to theatre were

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and some arrived up as an orderly brought a patient.

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They banged on the window.

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They had discovered by then that clothes had to be kept,

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so they wanted the clothes, but we couldn't do anything about that.

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We had been instructed... If the patient was a suspect

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we were instructed specially what to do with these clothes.

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And so we couldn't... We had to keep them.

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For forensic examination.

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All right now.

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I always remember a young soldier coming in, who had lost a leg,

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was coming up from intensive care and I was a student in theatres.

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And he was coming in, and it struck me that

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he and I were the same age - exactly, by the day.

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Er, and he was coming in, erm, unconscious,

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er, but really coming in to ascertain whether

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he would be able to retain his other limb, and sadly he wasn't.

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And as a student I was given that leg

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to carry up to the door for the porter to lift,

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and I always remember that, because it was the sheer weight of it.

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There was I as a 19-year-old,

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you know, celebrating... life and all that entailed,

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and there he was as a 19-year-old with...

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minus two limbs and also with quite horrific shrapnel wounds.

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There was a sense that when you were confronted,

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particularly by people your own age,

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and particularly in relation to the impact that that was having -

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you could see that that would have on them - I mean,

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that was profoundly difficult.

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I think we supported each other.

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We didn't have the mechanisms, the support mechanisms in terms of

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professional counselling or sitting down at debrief sessions.

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Erm, we didn't have systems of reporting serious adverse

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incidents, anything like that,

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so that's a whole industry now which wasn't there then.

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There was no point in waiting on the morning or waiting at night

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to tell some of your colleagues about the terrible day you had,

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cos they were probably going to have an equally terrible day.

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And, you know, it would be lost the middle of the telling,

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so you didn't bother.

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There really wasn't a formal mechanism, but I have to say,

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looking back, tremendous camaraderie.

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When you come off shift,

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you laughed and cried and talked and had a drink or went out,

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but you did it together.

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So your listening ear and your point of refuge, really,

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were those around you.

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We made silly jokes, you know. That kept us going.

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But I think we were so busy we hadn't much time to think.

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You usually kept going, until you went home

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but one of the worst I've ever seen,

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I didn't get home till about two in the morning,

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and my mother, who was alive at that time, had waited up.

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But she didn't say "How are you?" or anything,

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she said, "The dog has died."

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And that was that - I couldn't hold back...

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any longer.

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By and large, people were left to get on.

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They were left when they were discharged from hospital

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with minimal support, and you see now people who still carry

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the very heavy burden of being bereaved or injured

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in the '70s, '80s, '90s,

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and that that hasn't left them.

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The lack of counselling and support is astounding.

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But yet, with the reality of when one incident quickly followed another,

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people really didn't have time to consider and

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to think about the impact, because there was that adrenaline rush.

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All right?

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You keep your head up there.

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The psychological aspects, and psychiatric medicine of course,

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is always neglected, and one patient I looked after in the 1970s,

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er, later went public and praised his physical care

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but he criticised his psychological care,

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and, giving us his perspective, he had said

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we had looked after his physical injuries but we had not looked after

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his psychology, and that gave him 40 years of trouble,

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including marriage breakdown, so, no,

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there wasn't great psychological support for the nurses -

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they made their own psychological support - but at times there

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wasn't great psychological support for the patients either.

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I was blown up in the Glen Inn in Glengormley in August 28, 1976,

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so I'm now twice as long on this planet without my legs

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as...I had been with them.

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I think your first intervention

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was to advise me in and around medication,

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and, you know, "You don't have to swallow all these pills."

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I must have had a handful. Did I really say that?!

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Well, no, that's not verbatim! That's not verbatim!

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But it was to advise me, you know, "If you don't need the Valium,

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"if you don't need the distalgesic, if you don't need this,

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"then take it when you actually are in need of it."

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The questions that I was seeking answers to

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you determined were going to be answered in this book The Survivors

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written by, er, Telegraph journalist Alf McCreary. Yeah.

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And that was risky, I suppose, giving that to me.

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It was more instinct than anything else,

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that I thought this book might be useful to you.

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You reached out with both arms, seized the book... I remember.

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..said, "Survivors! I'm a survivor."

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Yeah. I think that is...

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You know, that language is much better than "victim".

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I felt blessed in some way to at least be alive,

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although without legs,

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and when you're 18 year old you are looking ahead,

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but, as I say, the answers weren't forthcoming,

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and it was this lack of counselling,

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or lack of trying to address the emotional need

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and psychological need, and pure frustration at not knowing

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what...lay ahead and what challenges lay ahead,

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so a survivor likes to know that

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and in some way prepare for the journey ahead. Yeah.

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And that... This really did give me the answers.

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I'm sometimes asked, from the Troubles period, erm,

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who do I admire most?

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So, actually, the people I admire

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most from the Troubles period are the patients.

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I think it's a case of mutual respect.

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Because without you guys, we would not have been here.

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We were also learning through this process, this was very unique, and

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some of the horrendous injuries that you were presented with were unique.

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Our surgeons were learning,

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but, you know, the surgeons did the work and came on the rounds.

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The daily contact was with the nurses.

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And it was they that fortified us in our journey.

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We treated everybody the same, regardless of their background,

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regardless of what they had done,

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and at times we had both the perpetrator of the deed

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and the victim, and the issue very often was keeping relatives apart

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and keeping the peace between relatives.

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That quite often was the difficult aspect of all of this.

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We had one occasion where we had one person who'd been shot

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and another person who'd shot them.

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Suddenly this woman appeared with these huge bunches of flowers -

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those were the days that we had flowers on the ward.

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I said, "Where are you going with all the flowers?"

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She said, "I don't know. He's asked me to bring these flowers."

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And what he did was he put all the flowers at the bottom of his bed,

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on the bed table, so he couldn't see the man opposite.

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It was very interesting and sometimes quite tense

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but sometimes very, very, very funny.

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Erm, in a six-bedded bay with perhaps two people

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from the opposite sides, and they were kind of stuck

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to their beds for several weeks till they'd recovered.

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And over the course of a few weeks, er,

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the craic was mighty between these youngsters.

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Not all was, erm, repeatable... SHE LAUGHS

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Quite irreverent,

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but, erm, they did have a bit of a bond by the time they left.

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There's no opt-out clause in nursing, so no matter who comes

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swinging through those doors, they're your patient.

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And you do your best for that person.

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But I'm not sure it was ALL left outside the door.

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Patients were never left wanting, you know,

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but there was the odd occasion

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when somebody might have made a remark to you

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and it was a very pointed remark that you couldn't help think

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that they didn't think the same way as you did.

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But at the end of the day you would have known that, you know?

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Religion plays such an important role here,

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you'd be stupid if you didn't.

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I'll always remember looking after a young man who had been

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involved in an incident, and he was blinded,

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and he was being specialled.

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And I was the nurse looking after him.

0:21:280:21:31

And, er, he was very frightened.

0:21:310:21:33

And I read the paper to him, during the night.

0:21:330:21:36

And I couldn't read the first four pages,

0:21:360:21:38

because it was about what he had done.

0:21:380:21:40

And one of the nurses said to me afterwards,

0:21:410:21:43

"I couldn't have done that, I would have refused."

0:21:430:21:45

And I thought afterwards, was it right that she would refuse,

0:21:450:21:48

if she couldn't give him the best care, or was it wrong?

0:21:480:21:51

Because we were under an oath, really, to look after everybody,

0:21:510:21:55

regardless of who or what they were or what they had been involved in.

0:21:550:21:59

That was a difficult road to travel sometimes.

0:22:020:22:05

When in actual fact the person who you were caring for

0:22:050:22:09

was the person who you knew was responsible

0:22:090:22:13

for death and destruction.

0:22:130:22:15

But you knew you couldn't linger on that.

0:22:160:22:19

NEWSREEL: Armed security forces occupy the wards of the hospital

0:22:310:22:35

when their wounded colleagues are under treatment -

0:22:350:22:37

a constant reminder of the Troubles as the day-to-day healing goes on.

0:22:370:22:42

The hospital I worked in,

0:22:430:22:45

at the front gate you had the, er, republican paramilitaries,

0:22:450:22:51

and at the back gate you had the loyalist paramilitaries.

0:22:510:22:54

And then sandwiched in between, er, was a British Army base,

0:22:560:23:02

actually within the hospital perimeter.

0:23:020:23:04

NEWSREEL: No-one can know what the next ambulance will bring

0:23:040:23:07

to a hospital in the front line

0:23:070:23:09

or whether guerrilla warfare will again

0:23:090:23:11

invade the grounds of the Royal, but the Army makes its presence felt.

0:23:110:23:15

The war started the minute you went outside the hospital door,

0:23:170:23:20

so the war was only the width of a brick away.

0:23:200:23:24

Er, it was on the other side of the front door,

0:23:240:23:26

and the front door was always open.

0:23:260:23:29

Without thinking too hard,

0:23:290:23:31

I can think of, er, six people who were shot dead

0:23:310:23:36

within the hospital precincts,

0:23:360:23:38

er, four by the IRA and two by the Army.

0:23:380:23:42

The Royal was very much seen as a legitimate target

0:23:430:23:47

and gunmen got onto the roof of the nurses' home, the hospital.

0:23:470:23:53

The school of dentistry was one that they quite often seemed to get onto.

0:23:530:23:58

And they used, erm...

0:23:580:24:01

you know, the roofs of the buildings to shoot at the Army

0:24:010:24:05

and police who were in and around the hospital at that time.

0:24:050:24:10

So I guess, for us, it was pretty normal from the beginning.

0:24:100:24:15

In one way it was normal enough on your ward to go

0:24:170:24:20

in and out through the bulletproof doors that were

0:24:200:24:23

guarded by police 24 hours a day, and in another, usually at night-time,

0:24:230:24:29

maybe in the wee small hours, you'd think, this is a bit odd, you know.

0:24:290:24:33

If anybody did come in here, you'd be in the middle of it,

0:24:330:24:36

because that's what you were there to do.

0:24:360:24:39

I don't think it was ever such a dreadful thought

0:24:390:24:42

that I thought, "I'm not going to go into work,"

0:24:420:24:44

but every now and again it did strike you.

0:24:440:24:47

The Mater itself was in the front line

0:24:550:24:58

because we were located where we were

0:24:580:25:00

and we were "a Catholic hospital",

0:25:000:25:03

and there were a number of staff targeted at various times.

0:25:030:25:07

We had a consultant's son who was killed and we had...

0:25:070:25:11

another consultant who was shot at

0:25:110:25:13

while he was leading his children to school.

0:25:130:25:16

His son was killed and another son was injured

0:25:160:25:19

and he himself was injured.

0:25:190:25:21

We had various members of staff who had been attacked at various stages,

0:25:210:25:25

so we did feel very vulnerable where we actually were.

0:25:250:25:28

And the violence came to the hospital itself

0:25:290:25:33

when, er, Maire Drumm was shot.

0:25:330:25:35

NEWSREEL: Mrs Drumm was standing talking to fellow patients

0:25:350:25:38

in the ward when the gunmen arrived.

0:25:380:25:40

She had been recuperating

0:25:400:25:41

after receiving treatment for blindness in one eye,

0:25:410:25:44

a condition which led to her giving up

0:25:440:25:47

the vice presidency of Provisional Sinn Fein a few weeks ago.

0:25:470:25:50

The killers bluffed their way

0:25:500:25:51

into the hospital by pretending to be medical staff.

0:25:510:25:54

When they got to the ward entrance, they opened fire on her 12 times.

0:25:540:25:58

We went up to a ward where the ward had been sprayed with bullets.

0:25:580:26:03

Maire Drumm was in a bed bleeding to death

0:26:030:26:06

and two other patients had been injured.

0:26:060:26:08

And the police arrived, the Army arrived.

0:26:080:26:11

The consultants, who all lived quite locally, all arrived

0:26:110:26:14

into the hospital and we knew that Maire Drumm at that stage was dead.

0:26:140:26:18

We had tried to resuscitate her and my uniform got covered in blood,

0:26:180:26:23

but the fear in the hospital that night was palpable.

0:26:230:26:27

I actually probably took two to three days to actually

0:26:290:26:33

recover from this trauma that...

0:26:330:26:35

And yet, as nurses, we were never given counselling,

0:26:350:26:38

we were never debriefed, you just went on to the next patient,

0:26:380:26:42

you went on with what you had to do.

0:26:420:26:44

I think sometimes people expect that when you work in a hospital

0:26:540:26:58

that's where everything is going to be seen

0:26:580:27:00

and that's the seat of the action.

0:27:000:27:02

I discovered when I did my community placement in north Belfast

0:27:020:27:06

that that, in fact, wasn't the case.

0:27:060:27:09

I was never afraid, never afraid, because people were all very

0:27:100:27:15

kind to each other and very helpful in those days.

0:27:150:27:18

And...no, I never was afraid.

0:27:180:27:21

The only time I was afraid

0:27:210:27:23

was when I was in crossfire,

0:27:230:27:26

as that happened, or maybe near an explosion.

0:27:260:27:31

Or driving along and being in a traffic jam

0:27:310:27:34

or sitting at the traffic lights and looking at somebody in a car

0:27:340:27:39

or a van or whatever, wondering if there's a bomb in there.

0:27:390:27:42

We were in a little lady's house,

0:27:430:27:45

she needed her leg dressings renewed,

0:27:450:27:48

and we were in with this lady and I was on my knees,

0:27:480:27:51

doing the dressings,

0:27:510:27:52

and the district nurse was supervising me, and then

0:27:520:27:55

all of a sudden there was this nightmare noise out the back,

0:27:550:27:59

and the scullery door, as it was called then, burst open

0:27:590:28:02

and in came a...hooded gunman.

0:28:020:28:05

And he raced past us, through the living room and out into the hall,

0:28:050:28:10

making his escape to...through the front door into the street.

0:28:100:28:16

So for a nanosecond absolutely nothing happened.

0:28:160:28:19

I looked at the district nurse

0:28:190:28:21

and she looked at me and we both looked at the wee lady

0:28:210:28:23

and she sort of went, "Sure, what can you do, love?"

0:28:230:28:26

Bombay Street was a very distressing experience.

0:28:320:28:35

It did look like a scene from Gone With The Wind.

0:28:350:28:39

Anyone being burnt out of their home is a very distressing thing,

0:28:390:28:42

and certainly distressing for the people involved, and I think

0:28:420:28:46

it's quite, quite dreadful that that should happen to anyone.

0:28:460:28:50

And there they were moving and all their furniture

0:28:500:28:53

and their belongings on... on trucks and...top of cars

0:28:530:28:57

and they were moving to a hall or a school, just to...to be safe.

0:28:570:29:04

NEWSREEL: All day Friday and Saturday

0:29:040:29:06

the evacuees from the Catholic ghettos on the Falls and Ardoyne

0:29:060:29:09

went north to Andersonstown.

0:29:090:29:11

There, six church halls and schools were mobilised for the emergency.

0:29:110:29:15

They had centres, they had night shelters.

0:29:170:29:20

This was after Bombay Street

0:29:200:29:22

and people were scared to stay in their homes,

0:29:220:29:25

and they'd provided night shelters, and I was asked to supervise there.

0:29:250:29:29

That was a very frightening night,

0:29:290:29:31

because I'd taken no first aid with me and then I discovered

0:29:310:29:36

I had two very pregnant women with me and no kits of any kind.

0:29:360:29:42

I was very alarmed when I looked at the pregnant lady,

0:29:440:29:47

particularly the one nearly at term.

0:29:470:29:49

She and I had only a pair of nail scissors and my handbag

0:29:490:29:53

and no equipment whatsoever...

0:29:530:29:55

no first-aid equipment whatsoever.

0:29:550:29:58

So I...

0:29:580:29:59

There was a lot of men outside and I went out to ask about a telephone.

0:29:590:30:05

Er, they were erecting a barricade of burnt-out vehicles

0:30:050:30:09

and any debris that there was.

0:30:090:30:12

And I said, "Do you know where the nearest telephone is?"

0:30:120:30:15

They said, "No idea."

0:30:150:30:16

And then I said,

0:30:180:30:19

"And how would I get an ambulance in the middle of the night

0:30:190:30:22

"if I needed to get somebody to one of the Royal Group of Hospitals?"

0:30:220:30:26

And he said, "No vehicle will come up this way tonight.

0:30:260:30:30

"We're going to ensure... This is for their security reasons."

0:30:300:30:34

And he said, "Just do the best you can."

0:30:340:30:40

Yes, with my nail scissors and my handbag, it was a bit...

0:30:400:30:43

It was a tall order.

0:30:430:30:45

I was on a visit to the Divis Tower, and I had to visit a patient,

0:30:500:30:55

probably on the eighth or tenth floor, little old lady,

0:30:550:30:57

and she always gave the nurse a packet of ginger snaps.

0:30:570:31:02

So I did my treatment in there and got out and got the lift.

0:31:030:31:07

And instead of the lift going down, the lift went up.

0:31:070:31:11

And there was a soldier, army presence, on the top of the tower.

0:31:110:31:15

And all these soldiers got in the lift,

0:31:150:31:19

and that was all right, they were pleasant and very, very nice.

0:31:190:31:22

And then the lift proceeded down to the very bottom,

0:31:220:31:25

and when we got down there, the door wouldn't open -

0:31:250:31:28

too many in the lift.

0:31:280:31:29

And this little, young soldier, a young lad, lost it.

0:31:290:31:35

He turned his rifle up and he attacked

0:31:350:31:37

the light at the top of the lift and said, "We're going to be killed.

0:31:370:31:41

"This is an ambush, we're all going to be murdered here."

0:31:410:31:44

The man in charge of them proceeded to unarm the other fellas.

0:31:440:31:49

Then he said, when he had this all done, he said to me,

0:31:490:31:52

"Can we have one of your ginger snaps?"

0:31:520:31:56

So, yeah, I said, "Certainly."

0:31:560:31:59

So we all had ginger snaps as we waited to be rescued.

0:31:590:32:02

The worst injuries were those which were the punishment shootings.

0:32:150:32:19

And these were young, teenage boys, or boys in their early 20s,

0:32:190:32:23

and they would've been shot through

0:32:230:32:24

the joints, either through their ankles,

0:32:240:32:26

through the knees, through their elbows.

0:32:260:32:29

And on some occasions, they would have had six injuries,

0:32:290:32:32

both ankles, both knees and both elbows.

0:32:320:32:36

What's really, really sad about it, is that the mothers of some

0:32:420:32:45

of the young boys went and got themselves a new pair of jeans,

0:32:450:32:48

so if they would ever end up in hospital

0:32:480:32:51

they wouldn't be disgraced or embarrassed by wearing old jeans.

0:32:510:32:54

And I remember one time, I was...

0:32:540:32:56

Whenever somebody has been shot,

0:32:560:32:59

you have to cut off their trousers, just to check for exit wounds

0:32:590:33:03

and this young fellow was 14, and he says,

0:33:030:33:04

"Please, don't cut my trousers, my mum only

0:33:040:33:07

"bought them me this morning for coming in here,

0:33:070:33:09

"please don't cut them."

0:33:090:33:10

If you shoot through the calf of the leg,

0:33:140:33:17

chances are you won't hit any major vessels

0:33:170:33:20

or anything like that, but there were one or two,

0:33:200:33:23

or maybe a good few more,

0:33:230:33:25

that went through the artery and they may have survived that night,

0:33:250:33:28

but you knew they would lose the leg eventually,

0:33:280:33:31

because they would have lost nerves in the leg,

0:33:310:33:34

might not have been able to walk again and certainly the blood

0:33:340:33:37

supply would have been compromised, there's no doubt about that.

0:33:370:33:42

On some occasions,

0:33:420:33:44

although they'd been shot through their alleged knee,

0:33:440:33:47

it was actually through the thigh, and the bone... And the bullet

0:33:470:33:51

had then bounced off the bone and ended up in the abdomen somewhere,

0:33:510:33:54

resulting in a very serious injury.

0:33:540:33:56

SIRENS WAIL

0:33:560:33:58

We got a call to say that an ambulance was sent

0:33:580:34:01

out for a gunshot wound.

0:34:010:34:02

When they arrived at the spot, they were told to wait

0:34:020:34:05

and then the shooting happened.

0:34:050:34:07

The guy was shot.

0:34:070:34:09

GUNSHOT

0:34:090:34:10

And he came limping out to the ambulance and got in the ambulance.

0:34:100:34:13

The guy says, "Let's have a look," and he says, "You don't have

0:34:130:34:16

"to look," he says. He says, "I had bell-bottoms,

0:34:160:34:19

"they didn't even touch my leg." They looked.

0:34:190:34:22

The bullet went through the side of his trousers.

0:34:220:34:24

So the word got back to whoever's doing the punishment beatings and

0:34:250:34:29

next thing came out was there had to be a rule that trouser legs

0:34:290:34:33

had to be pulled up above the knee before they would do any shots.

0:34:330:34:37

So it was terrible.

0:34:370:34:38

Kneecappings, they were serious.

0:34:410:34:43

And the way it was reported at the time, you would've thought it

0:34:430:34:46

was just par for the course.

0:34:460:34:47

But it certainly was not,

0:34:470:34:49

and certainly not for the young fella that it happened to.

0:34:490:34:52

He was probably likely to have a lame leg for the rest

0:34:520:34:55

of his life, and he'd be lucky if that's all he had.

0:34:550:34:58

Bloody Sunday was the one event that left the biggest

0:35:150:35:18

mark on my life and I even can cry when I think about it to this day.

0:35:180:35:23

It was the saddest day of my life.

0:35:230:35:26

And one I will never forget.

0:35:260:35:29

My father's family business was a shop

0:35:310:35:35

and it was on Russell Street, where most of Bloody Sunday happened.

0:35:350:35:39

His sister was the last to work

0:35:400:35:43

the shop, and on Bloody Sunday,

0:35:430:35:45

I was very aware of her, so I went to see about her.

0:35:450:35:49

I went into the apartment and looked out on to Russell Street,

0:35:520:35:56

and I could see bodies lying dead, obviously dead. Totally uncovered.

0:35:560:36:01

And the first thing I thought was, the dignity,

0:36:010:36:05

the undignified part of it.

0:36:050:36:06

Because we were always taught the dignity of the patient is paramount.

0:36:060:36:11

SCREAMING

0:36:110:36:13

I put my aunt in front of me and I thought,

0:36:130:36:15

"They're not going to shoot her, an old woman."

0:36:150:36:18

And I crossed the street and covered those bodies with the blankets.

0:36:180:36:21

And going back, I kept saying to the soldiers, "Why did you do it?"

0:36:230:36:28

"Why did you do it?" But they didn't answer.

0:36:280:36:31

Then ambulances came and we put people in,

0:36:340:36:37

injured people, into the ambulance.

0:36:370:36:39

And I climbed in the front and went to the hospital with the ambulance

0:36:390:36:42

and worked all night.

0:36:420:36:43

Well, I went down to the casualty now, it was total chaos to me.

0:36:450:36:49

But I was passing through, the operating theatre

0:36:490:36:51

was on the seventh floor, but there was all these people and there was

0:36:510:36:57

patients sitting up against pillars, there was no room for them and that.

0:36:570:37:01

I remember all that total chaos.

0:37:010:37:03

This has left a huge mark,

0:37:070:37:09

and I think it's forgotten a lot of the time.

0:37:090:37:11

There was 13 dead, but there was also 14,

0:37:110:37:14

if I remember rightly, injured.

0:37:140:37:17

You know, those people had to get treated.

0:37:170:37:21

I'm not saying it was... It was just one of those things that...

0:37:210:37:24

Nobody expected what happened that day to happen,

0:37:240:37:27

it was not on anybody's radar.

0:37:270:37:30

SIRENS WAIL

0:37:350:37:38

Well, the Abercorn was a Saturday, I was on duty,

0:37:400:37:43

and we got this message to say that this explosion had occurred

0:37:430:37:48

and there were many casualties.

0:37:480:37:50

It was just absolute chaos, initially, because there were

0:37:540:37:57

so many people came in, there were so many horrendous injuries.

0:37:570:38:01

A lot of them were amputations, legs and arms that had just disappeared.

0:38:030:38:08

And I remember one woman was lying with the leg of a chair,

0:38:080:38:14

a dining room chair, right through her leg.

0:38:140:38:18

SIRENS WAIL

0:38:180:38:22

We could hear the ambulances coming,

0:38:220:38:25

all the sirens going.

0:38:250:38:27

And the more sirens you could hear,

0:38:270:38:29

the more you knew it was really going to be bad.

0:38:290:38:32

When they didn't turn off their klaxons,

0:38:320:38:34

you knew it was serious, that the ambulance men were in a state.

0:38:340:38:39

I heard this noise and I could hear the screams of the girls

0:38:390:38:44

inside the ambulances over the sound of the klaxons.

0:38:440:38:48

Then the other thing about the Abercorn was the fact

0:38:510:38:54

that they were mostly girls of our own age. We were all young.

0:38:540:38:58

The Abercorn was a place...

0:38:580:38:59

The first place to be bombed, in my experience,

0:38:590:39:02

where I might have been, if I'd been off duty.

0:39:020:39:05

Not only did that make it personal, but also the fact that one of our

0:39:050:39:09

own staff members, a radiographer from our own department

0:39:090:39:15

was killed in it.

0:39:150:39:16

And the next time I saw her, I was holding her remains in my hands.

0:39:160:39:20

It was a lovely day. A lovely, summer day.

0:39:250:39:29

And the baby clinic was very busy, because it was child assessment,

0:39:290:39:32

as well, and there was a great buzz in the place.

0:39:320:39:35

And then at three o'clock... EXPLOSION

0:39:350:39:39

..a bomb went off.

0:39:390:39:41

EXPLOSION

0:39:490:39:51

And then there was the second and the third...

0:39:510:39:54

EXPLOSION

0:39:540:39:57

..and the forth and the fifth and six.

0:39:570:40:00

And it was just chaos.

0:40:020:40:04

EXPLOSION

0:40:040:40:06

I went up to the Royal after that.

0:40:100:40:13

Casualty was full, there were people crying,

0:40:130:40:16

there were people in pain, there were relatives coming up.

0:40:160:40:19

There were ambulances still coming in.

0:40:190:40:22

Everybody was working flat out and I ended up,

0:40:240:40:28

because there were body parts coming in...

0:40:280:40:32

..which were just like a pound of meat, frankly,

0:40:340:40:37

and they were being put on a trolley.

0:40:370:40:41

I just kept looking at this trolley and thinking, "That is somebody.

0:40:440:40:49

"That is somebody there."

0:40:490:40:51

And I know it probably sounds very, very stupid,

0:40:510:40:56

but I just got really defensive about this trolley and I thought,

0:40:560:41:01

"I have to mind this trolley." And I covered it.

0:41:010:41:05

To me, it was like a naked patient.

0:41:050:41:07

And I got very angry.

0:41:090:41:11

I stood there and I thought, "How dare anybody do this?

0:41:110:41:16

"I wish they could see what they have done."

0:41:160:41:20

I just wish they could have seen the distress, the anguish,

0:41:200:41:28

the results, which was my trolley.

0:41:280:41:31

And for what?

0:41:320:41:34

Monday morning, back in the clinic, three days after Bloody Friday.

0:41:390:41:44

One mother lost her husband, blown up at the bus station

0:41:440:41:48

coming home from work, identified by his hand.

0:41:480:41:52

That big coffin for one hand.

0:41:520:41:56

One of the things that I taught myself at the beginning

0:42:020:42:05

of working in intensive care,

0:42:050:42:07

I would never lie to a patient.

0:42:070:42:10

I would always tell the truth.

0:42:100:42:12

And when someone said to me,

0:42:130:42:15

as did one of the patients from the Abercorn, "Why are my legs so sore?

0:42:150:42:23

"When will they feel better?"

0:42:230:42:25

It was a Sunday afternoon, it was very peaceful and I had gone in

0:42:260:42:31

to relieve the nurse for tea

0:42:310:42:34

and to look after the patient and I then felt...

0:42:340:42:39

She asked me, she wanted the information

0:42:390:42:42

and it was my job to tell her that she had lost both legs and an arm.

0:42:420:42:49

The first memories I have of the nursing staff was in Ward 17.

0:42:550:43:00

I asked this nurse - I think she was a student nurse who was passing -

0:43:000:43:03

"Where am I?"

0:43:030:43:05

And she said, "You're in the Royal Victoria Hospital.

0:43:050:43:12

"You've been in a bomb explosion."

0:43:120:43:14

So I think I just went back to sleep again.

0:43:140:43:17

I think I was asking that question every day!

0:43:170:43:19

The reality started to set in and I didn't realise I'd lost my legs.

0:43:220:43:27

You didn't? Cos you still have that sensation. Yes, of course.

0:43:270:43:31

My arm was in plaster so I just thought,

0:43:310:43:34

"Oh, something has happened to my arm."

0:43:340:43:36

I didn't really know the extent of my injuries at all

0:43:360:43:39

until the nurses actually told me.

0:43:390:43:44

And have you any idea how long that was after the bomb?

0:43:440:43:47

I think it could be about a week or so, I'm not really sure.

0:43:470:43:53

You know, days just tend to sort of...

0:43:530:43:56

Did you remember that Rosaleen had been with you? Yes, I did, uh-huh.

0:43:560:44:00

And did you want to see Rosaleen?

0:44:000:44:03

Well, when I heard what had happened to her, yes.

0:44:030:44:06

A nurse said to me one day, "Your sister's photograph

0:44:060:44:11

"is in the paper," and I couldn't understand why! Oh, right!

0:44:110:44:17

I said to Mummy when she came in,

0:44:170:44:19

"Rosaleen's photograph was in the paper," and she said, "Yes."

0:44:190:44:22

I said, "I want to see it."

0:44:220:44:23

I couldn't understand why she was in the paper.

0:44:230:44:27

And Mummy brought the newspaper article in

0:44:270:44:30

and I think she probably thought I wouldn't read the smallprint. Right.

0:44:300:44:35

Cos I was still on heavy drugs at that time

0:44:350:44:37

and that's how I found out about Rosaleen. Right. And...

0:44:370:44:42

Oh, it was devastating.

0:44:420:44:45

But even now, I have lost both legs,

0:44:450:44:47

but she lost both legs and an arm. Yes.

0:44:470:44:49

Although she did eventually walk, it was too much, you know what I mean?

0:44:490:44:56

After a while, it was much easier just to be in a wheelchair. Yes.

0:44:560:45:00

And do you find that, too? Now that I've aged...

0:45:000:45:03

How long ago was that, 1972? Yes.

0:45:040:45:08

Yes, I find it a lot easier.

0:45:080:45:10

Yeah, yeah.

0:45:100:45:12

It's really important to remember that every person counted.

0:45:300:45:37

When I talk about a person, I'm back in that room. I can see the person.

0:45:380:45:46

I can remember my feelings in that room.

0:45:460:45:50

Some incidents were distressing, there's no doubt about that.

0:45:540:45:58

I remember one girl, she was shot in the neck

0:45:580:46:00

and was paralysed as soon as she came in.

0:46:000:46:03

She'd been singing at a gospel meeting in East Belfast

0:46:030:46:06

and a gunman came up to the window of the car

0:46:060:46:08

and she put the window down and he shot her and I was with her

0:46:080:46:10

when she died three weeks later and she had a huge impact on us.

0:46:100:46:15

I remember that very well.

0:46:150:46:17

One of the first wee boys that would have been brought in shot dead,

0:46:200:46:23

you know, a wee fair-haired fella, it was so sad.

0:46:230:46:27

Now, he was taken into A and the three lads that brought him in,

0:46:270:46:34

one of them was shot later, a few days later.

0:46:340:46:38

I remember that young fella's name still and I can still see him.

0:46:380:46:41

We got the news there'd been a shooting on the Ormeau Road

0:46:470:46:50

and they weren't sure at first how many casualties

0:46:500:46:54

and the ambulance came in

0:46:540:46:55

and there's a boy there and whenever we took them into the trauma unit,

0:46:550:47:00

it was my job to stand and talk to them and hold his hand.

0:47:000:47:04

So there was all this madness going on in the room,

0:47:040:47:07

everyone was trying so hard to keep that boy alive

0:47:070:47:09

and he says to me, "Don't leave me," and...

0:47:090:47:15

Sorry, stop.

0:47:160:47:18

But I want to say that there was so much hope

0:47:200:47:24

and fear in his eyes that day, of that young boy.

0:47:240:47:27

He didn't want to die.

0:47:270:47:28

There was an incident that had happened and it involved the Army.

0:47:320:47:37

I'd never seen anything like it

0:47:370:47:39

and they were working very hard to save a young soldier's life.

0:47:390:47:43

As I turned round, I saw another trolley

0:47:430:47:46

and, on the other trolley, there was a sheet covering the body

0:47:460:47:52

and the only thing that I could see were the black boots.

0:47:520:47:55

He obviously was proud of his uniform

0:47:570:48:01

because his boots were so shiny.

0:48:010:48:04

And that was the end of his day. His day ended so differently from mine.

0:48:070:48:12

And he had no choice.

0:48:120:48:13

One day, two young policemen were going up

0:48:160:48:19

to change over in Rosemount Barracks

0:48:190:48:23

and they were ambushed at Helen Street

0:48:230:48:26

and they were both brought in dead and I always got the worst one,

0:48:260:48:32

but the two were dead that day

0:48:320:48:34

and I still have their wee pictures in my purse, you know,

0:48:340:48:38

two young fellas, 19 and 26. It was sad.

0:48:380:48:40

One was married and one was getting married.

0:48:400:48:44

In my early days on night duty, a young girl got shot

0:48:470:48:52

and her injuries were unsurvivable.

0:48:520:48:56

She was petite, blonde, fair skinned.

0:48:580:49:02

And she was shot, but she was still pretty.

0:49:040:49:08

And she was lying on the trolley, peaceful,

0:49:090:49:14

just like she was sleeping.

0:49:140:49:15

In the quietness of that resuscitation room,

0:49:170:49:20

I have time to sit and look at her

0:49:200:49:23

and think, and I thought, "What a waste."

0:49:230:49:27

Now, all the deaths were wastes,

0:49:270:49:32

but what benefit to anyone accrued from shooting that girl?

0:49:320:49:40

A baby had died in the nursery and the ward sister asked me

0:49:460:49:51

to go to the morgue with the parents.

0:49:510:49:55

I had never witnessed death before and I remember meeting the parents.

0:49:550:50:00

I didn't know what to say.

0:50:000:50:03

I went with them up the long corridor in the children's hospital,

0:50:030:50:06

out to a car, I got into the back seat and there was a white coffin.

0:50:060:50:12

I had never seen a coffin. We drove round to the morgue.

0:50:120:50:17

I had never been in the morgue.

0:50:170:50:19

Then the lid had to go on the coffin.

0:50:220:50:24

And the most awful experience, still with me today,

0:50:260:50:28

is the screwing down of that lid and that was my worst experience.

0:50:280:50:33

It'll never leave me.

0:50:340:50:35

A young man had been admitted. He was critically ill.

0:50:420:50:45

He had been attempting to put together

0:50:470:50:49

some sort of explosive device and it had gone off prematurely.

0:50:490:50:53

He was a torso with a head, you know?

0:50:540:50:57

His legs had gone, half his face, his ear, his eye, his arm...

0:50:590:51:04

And he was a year older than I was.

0:51:060:51:09

The lift doors opened at the bottom of the ward and a family came

0:51:130:51:17

and I knew this must be his family.

0:51:170:51:19

And I tried to explain that he was very badly injured

0:51:230:51:27

and his mother came up.

0:51:270:51:31

She just emitted this cry...

0:51:310:51:35

..and the only time I ever hear that again

0:51:370:51:41

is sometimes on wildlife programmes

0:51:410:51:44

where you hear this... real cry of pain.

0:51:440:51:51

It was shuddering.

0:51:510:51:54

And that was her son.

0:51:550:51:57

I often think of him. He left us living.

0:51:580:52:02

Erm...

0:52:050:52:07

I... I think of him.

0:52:070:52:10

From an early stage, it's been put into us, you know,

0:52:230:52:26

it's not OK to talk about distressing things.

0:52:260:52:28

But if we don't talk about them, they're never going to be processed.

0:52:280:52:31

But it's OK to feel bad after a traumatic event.

0:52:310:52:35

I give the example of bereavement counselling and, you know,

0:52:350:52:38

if somebody close to you dies, it's OK to feel bad

0:52:380:52:42

and you will feel bad for a period of time and once you get over

0:52:420:52:45

the anniversaries and different things, time will be a healer.

0:52:450:52:48

But, unfortunately, with post-traumatic stress,

0:52:480:52:50

time is not a healer.

0:52:500:52:52

26 people have been murdered

0:52:520:52:54

by a terrorist car bomb in Omagh, County Tyrone.

0:52:540:52:58

It is the worst single atrocity

0:52:580:53:00

in 30 years of violence in Northern Ireland.

0:53:000:53:03

The explosion, at ten past three in the afternoon,

0:53:070:53:10

ripped out the heart of a busy town packed with shoppers

0:53:100:53:13

and with people simply enjoying

0:53:130:53:15

the final day of Omagh's annual carnival...

0:53:150:53:18

'Well, I'm from Omagh, so the biggest event I worked with

0:53:190:53:22

'was obviously the Omagh bomb in 1998 and the aftermath of that.'

0:53:220:53:27

On the day, I ended up here

0:53:280:53:30

and I can best describe my role that day as a traffic warden.

0:53:300:53:33

It was absolutely pandemonium.

0:53:330:53:35

There was casualties coming through this door,

0:53:350:53:37

there were concerned relatives and friends coming through that door.

0:53:370:53:40

People were congregating around this corridor

0:53:400:53:42

cos it's the main thoroughfare to the hospital and we had to try

0:53:420:53:45

and keep the passage clear

0:53:450:53:46

because there was people being taken on trolleys up to the wards

0:53:460:53:49

where they needed further care and treatment and whatnot.

0:53:490:53:52

Now that we've moved on a number of years,

0:54:020:54:04

there's this view of, like, the Troubles have finished.

0:54:040:54:07

Everybody should be OK,

0:54:070:54:09

there should be no such thing as distress and whatnot.

0:54:090:54:11

'But then when things stop,

0:54:140:54:15

'all the things that have happened then just amalgamate

0:54:150:54:18

'and cause all sorts of distress, whether it's post-traumatic stress,

0:54:180:54:21

'depression and the big thing, alcohol, as well.'

0:54:210:54:24

And the big thing for me, I suppose,

0:54:260:54:27

is while somebody has witnessed -

0:54:270:54:29

and it might be one person or one person's been injured -

0:54:290:54:32

it's the ripple effect.

0:54:320:54:34

It's how many other people are then affected

0:54:340:54:36

by that person's distress, so it's not just one person.

0:54:360:54:38

You can multiply that by... I don't know what the number is.

0:54:380:54:41

One of the most, I suppose, distressing...

0:54:430:54:45

When I say it's distressing,

0:54:450:54:46

it's just an image that I had a long time.

0:54:460:54:48

It's a wee oldish woman, domestic, with her mop bucket

0:54:480:54:53

and she mopped constantly

0:54:530:54:55

and it seemed to me that it was never clearing.

0:54:550:54:59

But it's one of the images that I have of that day

0:54:590:55:01

and when I walk into the County now, there's still times

0:55:010:55:03

when I look up the corridor and I just have that image,

0:55:030:55:06

but thank God it's not as distressing as what it used to be.

0:55:060:55:09

My best days were not the big high days.

0:55:170:55:20

My best days were the days you felt, "Right, that made a difference.

0:55:200:55:24

"That worked," or, "I was a part of that."

0:55:240:55:28

We all felt proud of what we were doing.

0:55:320:55:34

Even though we were very young, we felt indispensible in many ways.

0:55:340:55:39

That gave a great sense of satisfaction,

0:55:390:55:41

that we were involved helping, and ongoing helping,

0:55:410:55:44

with those people and many of those people are still alive today

0:55:440:55:48

and can testify that those early days of the nursing care

0:55:480:55:51

in the hospital was what got them through.

0:55:510:55:54

I had great pride in my work.

0:55:570:55:59

I had great pride in the services -

0:55:590:56:01

particularly in the operating theatres -

0:56:010:56:04

and maybe adrenaline, too.

0:56:040:56:06

Is that wrong in saying that?

0:56:060:56:07

The adrenaline, particularly when you were learning new things.

0:56:070:56:12

I probably feel very proud

0:56:180:56:20

that I was part of what happened in that hospital.

0:56:200:56:23

I feel that we were actually...

0:56:230:56:26

Despite the fact there wasn't counselling

0:56:260:56:28

and despite the fact it was unsafe in some ways,

0:56:280:56:31

that we were in a very, very tight, warm community in that hospital

0:56:310:56:35

and I feel that that is missing today in many places

0:56:350:56:39

and it was a lovely place to work in.

0:56:390:56:41

Oh, it's formed me. It has formed me as a person.

0:56:450:56:50

I do not become overwhelmed.

0:56:500:56:52

People say, "Oh, you're great,

0:56:540:56:56

"you don't allow these things to affect you."

0:56:560:56:59

Well, of course they affect you!

0:56:590:57:01

Some people who don't know me might think that I'm quite aloof

0:57:020:57:06

or quite distant, but they don't know me.

0:57:060:57:09

It's because they've seen me with the starch in front of me.

0:57:090:57:14

It gives you great satisfaction.

0:57:180:57:20

A patient doesn't care what qualifications you have

0:57:200:57:25

and, in my day, A, when a patient would say to me,

0:57:250:57:29

"Thanks very much, nurse, you were kind to me,"

0:57:290:57:32

and that just made my day.

0:57:320:57:35

It gave me friendship, first of all, knowledge, confidence

0:57:400:57:45

and a sense that we could cope

0:57:450:57:51

and that has come even into retirement.

0:57:510:57:54

You find yourself not worrying about doing things

0:57:540:58:01

because we've been through so much.

0:58:010:58:04

What's left to worry about, really?

0:58:040:58:08

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