Trouble at the Zoo


Trouble at the Zoo

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Transcript


LineFromTo

Do you want to stand on here? So nothing to be scared of.

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I'll give you that.

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And just hold it there. Nice and still.

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-Benita.

-CHILD GASPS

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Last spring, a controversial zoo in Cumbria was almost forced to close.

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The summer that followed was a fight for survival.

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Over five months, we filmed the people determined to rescue

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South Lakes Safari Zoo.

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Nothing here works properly.

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What does it mean to be a zoo on the bread line?

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-No cake for animals.

-Which species should a zoo keep?

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This is going, this is going. Bloody hell. We're going to have nothing left.

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And when there is conflict between business interests

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and animal welfare...

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It's just beyond belief. I've never experienced it.

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Nowhere else on this planet.

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..how should we look after lives in captivity?

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I see you looking down.

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Come on.

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I mean, I don't think it gets more perfect.

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What do you reckon she's thinking?

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Yeah, I think that means, "Hmm, breakfast."

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For over 20 years,

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exotic species from all over the world have been entertaining

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the public at South Lakes Safari Zoo.

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Do you like giraffes?

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-Yeah?

-You've been obsessed from an early age, haven't you?

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There's worse things to be obsessed with.

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Nearly.

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The zoo sits in Southwest Cumbria.

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It features open spaces

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where visitors can walk among some of the animals.

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-They're not shy, are they?

-No, these ones aren't.

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Another major attraction are the four species of big cats.

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-Are you guys local?

-No, Catterick.

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-About two... About two hours away.

-About two hours' drive.

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-I love this place.

-Were you worried about it for a while?

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Yeah, I was. Did think it was going to close, I was in tears.

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I was like, "It can't shut down!" I'm so glad it stayed open.

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Hello. Hello.

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Safari Zoo was set up in 1994.

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The dream of entrepreneur David Gill.

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But in recent years, animal welfare issues have dogged the park,

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and in 2014, Gill received a conviction

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for allowing an invasive species to escape.

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The applicant has been convicted of an offence listed in section 4-5,

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-of the act...

-Gill maintains he was treated unfairly.

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But in March last year,

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he was refused a licence to continue running the zoo.

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Since then, the remaining staff have been picking up the pieces.

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They formed a new company.

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And after making improvements...

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they persuaded the council to grant them

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their own zoo licence in May 2017.

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Right, so,

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can you please work out for me how many weeks we've been doing this?

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17 weeks and five days.

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Thank you. You've all worked tremendously hard over the last

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17 weeks and five days.

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Licence will be for four years.

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We'll get inspected regularly throughout, but well done

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for getting here because it's been a hard slog.

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And I just want to say thank you very much,

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-and I'm really proud of all of you.

-I might just go and get some fresh air.

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-Oh, God!

-I'm just emotional here.

-Good work.

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Winning the licence is just the first hurdle.

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Visitors have been put off by the bad press.

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Over the summer months,

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the zoo needs to win them back to survive the rest of the year.

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It has been tough, you know, we've felt a massive turndown in numbers

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at the door.

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We set up an income budget for August of something like £800,000,

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which is vastly reduced,

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you know, and takes into account the kind of issues that we've

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encountered this year. It's just a case of survival, really.

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Can I just borrow you to go down

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and look at those vulture pens before I move them across?

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The new licence comes with strict conditions from the local council.

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-Great idea.

-Just take you with me.

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The zoo have had to take on a new director of animals to modernise standards.

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Zoos have four tasks. You know what zoos are here for?

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-Education?

-Education.

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-Conservation?

-Conservation.

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-Research.

-Research.

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Now I'm lost.

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-Go on.

-Recreation. Recreation, got it, see?

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Andreas Kaufmann is a consultant who's spent over 25 years working

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with the global zoo community.

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We have a very nice place.

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It's just a very high density of animals.

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And I realise that numbers in visitors have come down.

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-Yeah.

-So, we'll talk about how to do things a little differently.

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We could turn it into a better place for the animals.

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You could also create a better experience for the people.

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He wants to challenge every aspect of animal care.

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How they feed animals.

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Which animals they should keep.

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And how they engage

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with international conservation programmes.

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We have to bring it to a highly professional level.

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But this may involve

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actions that may not correlate

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with what some people feel emotionally.

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Are you optimistic about things?

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Absolutely. I am optimistic.

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Visitor numbers may be down,

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but the costs to run the park remain the same.

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-Look!

-Oh, wow!

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Safari Zoo's food bill can clock in at £10,000 a month.

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But savings can be made.

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Lions.

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That's the jaguars...

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Cheap zoo grade meat is marked unsafe

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for human consumption with a blue dye.

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I've had some full calves come in this morning,

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which is always very exciting.

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The lions have had one this morning already,

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so this one is going to the vultures.

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Most zoos try to replicate natural behaviour

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as much as possible.

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All the organs are still in there.

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That's what they enjoy the most.

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It doesn't bother me. I'm a vegetarian,

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but I spent most of my life absolutely stinking of meat,

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so why not?

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Fresh produce is a much bigger expense than meat.

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So we're going to do the barrow run.

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So the keepers supplement their fruit and veg orders with a daily

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trip to ten local supermarkets,

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picking up any freebies they might put to use.

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This is going to be an adventure, gang.

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-Hiya.

-Hello.

-Do you have anything today?

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Do you think some people would be surprised

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that a zoo relies on gifts?

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I'm not really sure, because I would imagine like the bigger zoos will

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have more money to get sort of

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great amounts of food.

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That was a good one because there was a lot of citrus in that

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and we don't get oranges and the citrus is so good for the birds.

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-OK.

-'Yes, please, if you don't mind, just...'

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Every day, we just do a little sort of log of what we get

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from each place. Just keep an eye on the petrol that we use.

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I've only been here 18 months,

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but even though the zoo has had all these scandals,

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the prospect of the future is so exciting.

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The minute we got the licence through, I put my flat on the market,

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sold it two weeks later, put in an offer up here, and fingers crossed,

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you know, I'll be settled up here.

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And that's how I'm here.

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Since she moved to the zoo, Kathy has taken an interest

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in the red pandas, Pan and Tinkerbell.

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The pandas draw the crowds.

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But they're also endangered in the wild,

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where numbers have halved in under 20 years.

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Safari Zoo has recently reared two young cubs.

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So, this is one of Tink's cubs.

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I mean, I don't think it gets more perfect.

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I can't tell you.

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Like, I look at my friends' kids and stuff and I think, "No thanks."

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And then I look at a panda cub and I literally could just like cry

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with joy, like it's...I'm their mother.

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It's very weird.

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C'est la vie. Nothing new.

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If a zoo wants to play a role in global conservation efforts,

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they'll mate their animals on the recommendation of international

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breeding programmes.

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In recent years,

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Safari Zoo has often made its own breeding decisions.

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We breed like rabbits. Everything does here.

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How important are babies to the zoo?

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Oh, well, of course they're very important.

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The public go absolutely mad, especially, you know, for like

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the lemurs, because they're bouncing around, interacting.

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The kids get to see little things running around.

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Look at the baby one! It's running in the zoo!

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Tinkerbell.

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Kathy checks on the red panda cubs

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and their parents at least twice a day.

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I see you looking down.

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Come on. Come on.

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Here she comes. Here we go.

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When I first started working with the pandas,

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they were a bit stressed out and they weren't looking in the best

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condition that they could've looked,

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so I took on this role of really nurturing them.

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It means everything, honestly. I absolutely adore them.

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Hello, little one.

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It wasn't just the condition of the red pandas that raised concerns

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in the past.

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The park's welfare issues have made headline news.

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Last year, it was reported that almost 500 of their animals had died

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in under four years.

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'It was David Gill's attitude towards the number of animal deaths

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'which concerned inspectors.

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'And a keeper told the inspection team that their instructions were

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'to dispose of bodies and not tell anyone about them.'

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Andreas visited the zoo in 2016...

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while David Gill was still in charge.

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The first time I got here, what I saw was shocking,

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especially what they were feeding some species.

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Leftovers, stuff they got from supermarkets.

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Why were they feeding them that?

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It was cheap. It didn't cost anything.

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Is it basic stuff?

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No, it's VERY basic stuff.

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This is a bone sticking out here.

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That was taken in July last year.

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I see it. They're really skinny.

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You can see all the ribs.

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This is not what a giraffe is supposed to look like.

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They look totally different today. Today, they're well fed.

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But if you can't provide your animals with the right diets

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and the right environment, you just don't keep animals.

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-Don't. Don't film that.

-Oh, sorry.

-Don't film.

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How did it make you feel when you saw all this?

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You know, you don't want to hear what I felt.

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Probably can't put that on BBC.

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Everyone was struggling for survival.

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The animals were. Employees were.

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There was one person who would just decide everything.

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But everyone who worked here, they were here for the animals.

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Especially the keepers. They are good, yeah.

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They really cared for their animals. And that's the baseline.

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Animal diets are one of Andreas' first priorities.

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By feeding animals the wrong stuff, you could actually kill them.

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He wants a bigger range of fresh produce,

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and to make sure it's prepared properly...

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Right. Can we go through this?

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..especially the free food they get from the supermarkets.

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Just look at it. Tell me what you think.

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-OK.

-There must be no mould. Not a spot.

-OK.

-OK?

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Loads of the stuff is mouldy, and you just can't feed that to animals.

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They should be getting about the same stuff that we eat.

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Same quality.

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Yeah.

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Caramel cake. I wouldn't eat it if you paid me.

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No cake for animals.

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Andreas' dietary changes will push up the food bills.

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The zoo's cash flow is already stretched.

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I think when he's gone to other zoos and, you know,

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he's used to a decent budget, a hefty budget.

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And there you go, we've brought you in, can you please resolve it?

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And he's had a decent budget to work to. We don't have that here.

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I'm speaking to the lady about the red panda experience this morning.

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-We need to balance stuff.

-She's over in the entrance building.

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This summer, the zoo's financial hopes rely on numbers being boosted

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by tourists and families.

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That's 19.50 then, please.

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And to lure the punters back, the zoo has slashed its prices.

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There you go. Don't lose that.

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-All right.

-Thank you.

-Enjoy your day.

-Thank you.

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Our normal admission price is £16.50,

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but we've got an offer on at the moment.

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It's £5 per adult, children are free,

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and then we charge for animal feeding,

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food bags, things like that.

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If we don't make enough on the animal feedings,

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the business will struggle, so we're selling everything we can down here,

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except kidneys. We don't sell kidneys!

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Next, please.

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These days, the zoo relies on paid extras on top of the entrance fee.

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We do have the £7 per person wristband, which will get you

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a giraffe feeding and a lemur feeding.

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Many animal parks offer hand feedings for extra cash.

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That's just £5, thank you.

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We've got three tigers, one male...

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But like a few others in the UK,

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Safari Zoo takes things a stage further.

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They offer big cat feedings for £25.

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If you just make sure there's a bit of meat stuck out the end

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that they can get hold of.

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Keep your hand a bit further back.

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There you go.

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Hand feeding, it is a way to generate more income, which is,

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obviously, in our situation, a very good reason to do it.

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So, these are Sumatran tigers.

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There's less than 400 of these left in the wild.

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But looking into the future,

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the hand-feeding will have to be reviewed,

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because conservation is the clear message of a modern zoo of the

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21st century, and conservation is not about hand feeding.

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Beautiful, absolutely beautiful creatures, aren't they?

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Look at that.

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You're a big cuddle puss, you just want your tummy doing, don't you?

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They're just like big pussycats, you forget.

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Yeah, a lot of the behaviours are very similar.

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But the minute you turn your back, they'd go straight for you.

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Many visitors come to the zoo for the big cats.

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But it was an incident in this section of the park

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that first made national headlines.

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In May 2013, keeper Sarah McClay was killed by a tiger.

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'24-year-old Sarah considered it a privilege to work with big cats.

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'She died when a tiger entered the keeper's area of the tiger house

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'through what should have been a self-closing locked door.

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'But the mechanism was faulty. The zoo's maintenance

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'and inspection regime had been inadequate.'

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'Do you feel responsible for her death?'

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The business was fined over £250,000.

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It was the beginning of the end for David Gill as head of the zoo.

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Today, Yaz runs the carnivore section of the park.

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-This is Nero. Tiger 4, I'm entering lion pen B1.

-'OK, Yaz.'

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Nero is one of the zoo's three lions.

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What are you going in for?

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Just put this in for him to have a play with.

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How long have you known Nero?

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Oh, God... It must be about almost three years now, I think.

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When he arrived, he didn't have all of his mane.

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He just had this little flick on the top of his head,

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so it's nice to see he's grown up a big boy, isn't it?

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Tiger 4, I've left lion pen B1.

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I'm coming.

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-How old do lions live to?

-About the same as a normal

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house cat, really. It can be from 16-20 years.

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He's so cute, I love him.

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Oh, I tell a lie.

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I don't want to play with it as well, it's yours.

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Do you like working with cats?

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Yeah, they're my favourite, I love them.

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I think it's like a little reminder of Sarah, really.

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-Do you think about her?

-Yeah, I think about her every single day.

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Yeah.

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It was quite a heavy time for us.

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Hopefully, looking after them like she would have wanted.

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So I really like working with them, and, I don't know,

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maybe it makes it a bit more special for me, in a way.

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-Tiger 4, I've left tiger pen 1.

-'OK, Yaz.'

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Hi, Chin Chin.

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Hi.

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-I don't think she likes you!

-SHE LAUGHS

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The zoo is relying on a summer boom,

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but their troubled history has prompted questions in Parliament.

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Mr Woodcock is our Barrow and Furness MP,

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and he's just won support for a parliamentary debate

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on the whole zoo legislation issue.

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So I've just got the press release.

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-What does it say?

-"Barrow and Furness MP won the support

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"of a top government minister for a parliamentary debate on the legislation

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"of the oversight of zoos following the appalling neglect of animals

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"uncovered at South Lakes Safari Zoo in Dalton earlier this year."

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You know, it'll just bring it all back out again at the worst possible

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time, right for summer holidays, for summer.

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Yeah, we get them for 5.95 a box.

0:24:010:24:03

The same for the lettuce.

0:24:070:24:09

Over the coming months, the zoo will depend on their most

0:24:140:24:18

popular animals to win visitors back.

0:24:180:24:21

But this morning, something is wrong in one of the enclosures.

0:24:270:24:31

Nero is unconscious and unresponsive.

0:24:340:24:36

I found him this morning first thing.

0:24:360:24:39

He was fine before I went home, but obviously there's a long time

0:24:390:24:42

between half past five and eight o'clock in the morning.

0:24:420:24:46

The staff need to move Nero indoors,

0:24:460:24:50

so they must make sure he stays unconscious.

0:24:500:24:53

We don't know what happened to him,

0:25:030:25:04

so we just want to make sure he's OK.

0:25:040:25:07

And we want to make sure he's OK, staying alive ourselves.

0:25:090:25:13

Nero's breathing is laboured...

0:25:590:26:01

and his body temperature is dropping...

0:26:030:26:05

but the cause is unclear.

0:26:060:26:08

So we've basically been, first of all, keeping the lion alive...

0:26:090:26:13

raising his body temperature and now we're just getting fluids into him.

0:26:160:26:21

We've basically done all that we could do at this stage.

0:26:210:26:26

Have you ever seen anything like this before?

0:26:490:26:51

Not like that, not that an animal just collapses in the enclosure.

0:26:510:26:56

But I've seen animals that were under anaesthesia,

0:26:560:27:00

and that's a pretty similar state that he's obviously in.

0:27:000:27:04

Three days after he was discovered asleep...

0:27:150:27:17

..Nero deteriorates and dies.

0:27:180:27:22

At just four years old, he was the youngest of the zoo's lions.

0:27:270:27:30

His body is sent for a postmortem, to determine the cause of death.

0:27:360:27:41

In the meantime, Andreas is pressing on with his reforms.

0:27:540:27:58

There's such a lot going on in here. That's a nice big enclosure,

0:27:590:28:03

but there's still too many animals in here.

0:28:030:28:05

So we go and find other zoos that could care for some of the species

0:28:050:28:09

and animals that we currently have better than we can at this stage.

0:28:090:28:13

He's preparing a list of animals to move elsewhere.

0:28:170:28:20

Pygmy hippo. I think we should make him available to other institutions.

0:28:220:28:26

He is a breeding male, so he'd be very valuable for somebody that

0:28:260:28:30

-wants to breed him.

-There's no point in this male being here alone.

0:28:300:28:33

-No.

-In solitary. He should breed, so...

0:28:330:28:38

And ultimately we're here for conservation.

0:28:380:28:40

OK.

0:28:500:28:52

The keepers are meeting to discuss which species to move on.

0:28:520:28:56

We really, really need to reduce species.

0:28:560:29:00

Animals selected to go to other zoos are added to a surplus list.

0:29:010:29:06

So, red kangaroos, one male's going to Flamingo Land.

0:29:060:29:10

The black howlers. Do we want to keep them?

0:29:100:29:13

-I like them.

-I like them, but that's not the point.

0:29:130:29:17

The thing is - can we care for them?

0:29:170:29:19

Pygmy hippo. I think we should surplus him too.

0:29:190:29:23

To put it nicely, the indoor is just crap.

0:29:230:29:25

That's the nice version.

0:29:290:29:31

-Anaconda?

-I have a private home.

-I'm not sure we can.

0:29:320:29:38

It's a dangerous wild animal.

0:29:380:29:40

Currently we have a bit more than 1,000 animals on site,

0:29:420:29:46

and I can't tell you the numbers now, but we'll reduce

0:29:460:29:51

somewhere between...

0:29:510:29:54

-30% to 40%, maybe a bit more.

-Wow! That's a lot of animals.

0:29:540:29:59

That's a lot, that's a lot of animals.

0:29:590:30:01

It's Andreas' responsibility to oversee the animal collection.

0:30:050:30:09

But the zoo won't survive,

0:30:110:30:13

unless financial targets are met this summer.

0:30:130:30:16

How do you feel about the proposed changes to the animal collection?

0:30:180:30:22

For us, we've both been here a long time.

0:30:220:30:24

-Yeah.

-And I think that we have a lot more contact with the visitors,

0:30:240:30:29

and we know what the visitor enjoys and we know

0:30:290:30:32

why they drive two and a half hours, three hours, to get here.

0:30:320:30:35

-Yeah.

-I would be cautious if those changes

0:30:350:30:39

meant any major difference from a visitor perception.

0:30:390:30:43

We're quite limited to what you can do to make yourself different.

0:30:430:30:46

So I think what we have at the minute is

0:30:460:30:49

something you have to keep hold of.

0:30:490:30:51

And we don't want to be the same as any other zoo in England

0:30:510:30:55

and any other zoo in Europe, you know. We want to be different.

0:30:550:30:59

Some things you don't need to change.

0:30:590:31:01

If it ain't broke, don't fix it.

0:31:010:31:03

Summer in Cumbria...

0:31:090:31:11

and there's been more troubling news.

0:31:140:31:16

One of the two red panda cubs that Kathy helped to rear has died.

0:31:190:31:23

I'm quite bothered about the other cub now, and obviously it's a cold,

0:31:250:31:29

wet day, so I'm just going to nip in now and check she's OK.

0:31:290:31:33

I shall keep you posted.

0:31:330:31:35

Hello, baby.

0:31:400:31:42

SHE SIGHS

0:31:500:31:53

-What's that?

-It's the cub. It's not made it.

0:32:190:32:23

-Tiger 14 to Teresa. You're in the vet room?

-'Yes.'

0:32:280:32:32

Tink, she's a new mum.

0:32:370:32:39

And maybe she's not quite sure what to do yet.

0:32:410:32:44

Still with us? No?

0:32:520:32:54

Let's have a look.

0:32:550:32:57

She looked absolutely strong and healthy last week.

0:33:010:33:04

-It's not your fault, you've been checking every day.

-I know.

0:33:060:33:09

Tinks seems a bit funny as well. She's being a bit...

0:33:100:33:14

Was she attentive yesterday?

0:33:160:33:17

-Not really.

-OK, so possibly they haven't been fed.

0:33:170:33:22

Maybe. Can I leave you with her for a bit?

0:33:220:33:24

-Yeah, that's absolutely fine.

-OK.

0:33:240:33:27

Mammals, like the red pandas,

0:33:550:33:58

tend to survive longer in captivity than those in the wild.

0:33:580:34:01

But in both environments, infant mortality is common.

0:34:040:34:08

Nobody did anything wrong.

0:34:090:34:11

We have a thousand animals on site, deaths occur.

0:34:110:34:15

That's like in a village where a thousand people live.

0:34:150:34:18

They don't stay alive for...

0:34:180:34:21

the rest of time. Sometimes people die, sometimes kids die, which is...

0:34:220:34:27

Nobody wants that, but that's the way it is.

0:34:270:34:30

And sometimes, even though you put all the efforts in,

0:34:300:34:33

you do everything possible, you provide all the veterinary care,

0:34:330:34:36

you spend all the money on whatever is possible...

0:34:360:34:39

Sometimes it just doesn't work out.

0:34:390:34:41

What about the recent reports, you know,

0:34:430:34:46

almost 500 deaths in under four years?

0:34:460:34:48

The number 500 just doesn't mean anything.

0:34:500:34:53

It's not so much about the mortality rate,

0:34:540:34:56

it's knowing why these animals have died and then it's -

0:34:560:35:00

what have you done about it?

0:35:000:35:02

He was four, wasn't he, when he passed away?

0:35:290:35:32

It's now been a fortnight since Nero died.

0:35:340:35:36

Rumours are going round the zoo that he was fed contaminated meat.

0:35:380:35:42

Has it been released yet that Nero's died?

0:35:460:35:49

No, because they're still waiting for some of the results and I think

0:35:490:35:53

if you don't know the full story and you can't answer the questions

0:35:530:35:55

properly, you look like you're making stuff up.

0:35:550:35:57

You look like you're trying to hide

0:35:570:36:00

and cover stuff when you know you're not.

0:36:000:36:03

So I think until we all fully understand,

0:36:030:36:05

fully know and we've got the results proving it,

0:36:050:36:07

I think it will be just kept to us.

0:36:070:36:10

But he's beautiful.

0:36:110:36:13

Or was.

0:36:130:36:14

Bless him.

0:36:140:36:16

Morning. Are you all right there?

0:36:200:36:22

It's August, the month that will make or break Safari Zoo.

0:36:270:36:30

Yes, please.

0:36:320:36:34

Cheaper pricing on the door seems to be winning families back.

0:36:340:36:37

Numbers are the same as they were at this time last year and in previous

0:36:400:36:43

summers, so yeah, it's looking good.

0:36:430:36:46

Next, please.

0:36:460:36:48

The animal feedings are proving popular.

0:36:480:36:51

If you haven't got any just pull your hand back,

0:36:540:36:57

so you don't get your hand pulled...

0:36:570:36:58

So that is a 97% decrease in tiger numbers in less than 100 years.

0:37:010:37:07

Wow!

0:37:070:37:08

Also, there used to be nine different subspecies of tiger...

0:37:110:37:14

and now there are only six.

0:37:160:37:18

With business booming,

0:37:250:37:27

engaging with animal conservation programmes is next on Andreas' list.

0:37:270:37:32

Monday - we put you in charge.

0:37:320:37:34

He's appointing a deputy with experience from 14 zoos to help them

0:37:340:37:39

reconnect with the global community.

0:37:390:37:41

Make sure you get registered for EAZA, you know,

0:37:420:37:45

be in touch with people and bring us back to the zoo world.

0:37:450:37:48

It's a job, the EAZA conference, not a jolly.

0:37:480:37:52

David is taking head keeper Kim to the Netherlands for this year's

0:38:000:38:03

conference of the European Association of Zoos and Aquaria.

0:38:030:38:07

Hello, mate. How're you doing?

0:38:070:38:11

So who are you representing?

0:38:110:38:14

-South Lakes?

-Yeah.

0:38:140:38:15

-How's it going?

-It's coming on.

0:38:150:38:18

Safari Zoo once held full membership with EAZA,

0:38:180:38:22

but it was downgraded following an inspection in 2015.

0:38:220:38:25

They have no captive population,

0:38:250:38:27

they're just running around in the wild.

0:38:270:38:29

Being allowed back in would be recognition of their commitment

0:38:290:38:33

to conservation programmes and animal welfare.

0:38:330:38:35

What do we want to save, what can we save and where can we save it?

0:38:370:38:42

David and Kim are here to get the latest on the breeding programmes.

0:38:470:38:50

-Hello.

-Hi.

-How are you?

0:38:520:38:53

I'm well, and you?

0:38:530:38:56

And they're also here to network.

0:38:560:38:58

We've been on the naughty step of EAZA for a number of years now.

0:38:590:39:04

-Hello, Wladyslaw.

-Hi.

0:39:040:39:06

Good to see you again.

0:39:060:39:08

And we need to get off it and get back into the fold.

0:39:080:39:11

-Where are you now, Cumbria?

-South Lakes.

0:39:110:39:14

-Ah, South Lakes, yes.

-Yeah... The famous South Lakes.

0:39:140:39:18

-I remember.

-Infamous South Lakes!

0:39:180:39:20

When you're introducing yourself to new people, what's it like?

0:39:200:39:23

I think they'll kind of go "How's it going?"

0:39:230:39:26

But it's not in a kind of general, "How's it going?"

0:39:260:39:29

It's kind of an implied "how's it going," or that's the impression,

0:39:290:39:34

I don't know, maybe I'm paranoid.

0:39:340:39:36

Hello. Hello, hi. Hello. Marianne.

0:39:360:39:40

David's got the fact that he's been known for other zoos and

0:39:400:39:44

stuff like that, but in this kind of world, I'm an absolute nobody.

0:39:440:39:48

So it's kind of getting past the old to the new, sort of thing.

0:39:480:39:53

I think it will take a while.

0:39:530:39:54

EAZA's breeding programmes are designed to keep captive populations

0:40:080:40:12

of species healthy and prevent inbreeding.

0:40:120:40:15

But when Safari Zoo bred the red pandas,

0:40:180:40:21

they did so without their blessing.

0:40:210:40:23

I can see Tink up in the tree there. She didn't eat this morning.

0:40:250:40:28

Oh, look, here she is.

0:40:300:40:32

Tinkerbell, hello, baby.

0:40:320:40:34

I'm worried that she's going down there now to look for the cubs,

0:40:340:40:38

because that's where the nest was.

0:40:380:40:39

If the zoo want to rejoin EAZA,

0:40:430:40:45

they should follow breeding recommendations,

0:40:450:40:48

even if that means no more cute panda cubs.

0:40:480:40:51

As a zoo, you need to have those young animals, you know,

0:40:530:40:58

it does bring in the public.

0:40:580:41:00

The pandas are incredibly cute, they're adored,

0:41:000:41:04

they're very well looked after...

0:41:040:41:06

but I also know that we're very keen to be taken seriously in the zoo

0:41:070:41:12

world, so it's important how we move with this.

0:41:120:41:15

Of course, every zoo wants attractive animals,

0:41:200:41:23

but one of our key reasons for the existence of zoos is conservation.

0:41:230:41:27

So breeding programmes - you should be participating in.

0:41:270:41:31

Tiger 4, I'm opening snow leopard pen 1...

0:41:330:41:36

Following conservation recommendations means zoos

0:41:360:41:39

can also lose some of their most loved animals.

0:41:390:41:42

What are we doing?

0:41:420:41:44

The EAZA snow leopard breeding programme has found a genetic match

0:41:450:41:49

for one of the zoo's young females.

0:41:490:41:52

What is it?

0:41:520:41:55

They're to breed on the other side of the world at Melbourne Zoo.

0:41:550:41:59

The crate's in there for Mishka,

0:41:590:42:01

so she can get used to the box before she moves to Australia.

0:42:010:42:05

Snow leopards are quite nervous,

0:42:050:42:07

so hopefully it should mean she will smoothly walk into the crate when we

0:42:070:42:10

want her to go and there'll be no problems at all.

0:42:100:42:13

In theory!

0:42:150:42:16

Got to try, haven't you?

0:42:180:42:20

Oh, and he's gone.

0:42:200:42:21

The population of this species in the wild has long been under threat.

0:42:220:42:27

It's all right, come on, Mishka.

0:42:270:42:30

Yeah. Right through.

0:42:300:42:32

Yeah, what a good girl.

0:42:320:42:34

Mishka is one of about 600 snow leopards kept in zoos worldwide.

0:42:340:42:39

She's just so cute!

0:42:390:42:40

You're a big girl now, aren't you? You'll leave me.

0:42:430:42:46

On top of losing Mishka,

0:43:030:43:04

Andreas' surplus list means many more animals going to other zoos.

0:43:040:43:08

He's asked Kim to take a lead in arranging the transports.

0:43:100:43:14

So, Zims is online,

0:43:150:43:17

so it means it's available for anybody who's got Zims to see.

0:43:170:43:21

So it's kind of a way of, I suppose, it's a really bad way of saying it,

0:43:210:43:25

but advertising your animals that you don't want any more,

0:43:250:43:28

sort of thing. These are the species available.

0:43:280:43:31

Obviously that's our surplus list at the moment.

0:43:310:43:34

What's your general take on the surplus list, then?

0:43:340:43:38

I think...

0:43:380:43:39

We've got quite a lot on there.

0:43:400:43:44

Um...

0:43:440:43:46

What are you worried about?

0:43:460:43:48

There not being anything to see.

0:43:480:43:50

I think we need to be careful...

0:43:520:43:54

because if you're moving things and you're leaving empty enclosures,

0:43:550:43:59

what are you going to put in the empty enclosures?

0:43:590:44:02

So it's all about the plan for the future, and I think for everybody...

0:44:020:44:06

If the plan is like we're moving this, but next week we're doing

0:44:070:44:11

this, then that's fair enough. But if we're moving this

0:44:110:44:15

and there's just a big field,

0:44:150:44:17

then you can just go to the local park and you're in the same place.

0:44:170:44:20

Nero's postmortem results are back.

0:44:330:44:36

They confirm the lion didn't die of natural causes.

0:44:410:44:45

Was there any indication as to what actually happened?

0:44:490:44:52

I don't know whether Karen's okayed that for you guys to know,

0:44:520:44:56

but it was barbiturate poisoning. So it was in the meat.

0:44:560:44:59

It was drugs in the meat.

0:45:010:45:04

So, barbiturates is what you use to put animals down,

0:45:040:45:08

to put them to sleep.

0:45:080:45:09

Now we have an agreement with our supplier that we only get from them

0:45:100:45:15

meat that's been shot, so it hasn't had any...

0:45:150:45:18

It's not supposed to have had any drugs at all.

0:45:180:45:21

I don't really know what's happened or how it's happened, but...

0:45:210:45:24

How does that make you feel?

0:45:240:45:25

There's no sign on the meat at all.

0:45:350:45:37

It's just in there, so there's nothing we could have known,

0:45:370:45:40

but it means that he died from something we gave him,

0:45:400:45:46

which is pretty devastating.

0:45:460:45:48

So...

0:45:480:45:50

Yeah.

0:45:510:45:53

You do everything to save the animal's life,

0:46:060:46:08

and you find out that it's been poisoned.

0:46:080:46:12

It's just...

0:46:120:46:14

It's just beyond belief.

0:46:150:46:17

Yeah, that is very upsetting.

0:46:170:46:19

Have you ever seen anything like it before?

0:46:190:46:22

No. No, I've never experienced that. Nowhere else on this planet.

0:46:220:46:26

It's September.

0:46:390:46:41

Summer is over.

0:46:430:46:44

And the zoo's board of directors is meeting.

0:46:460:46:49

Right. Who's going to run this one?

0:46:490:46:51

Despite Nero's test results,

0:46:530:46:55

barbiturates in the meat supply is not on the agenda.

0:46:550:46:58

But Andreas' surplus list is.

0:47:010:47:03

There's animals on there that

0:47:040:47:06

I have no idea why we would even get rid of them.

0:47:060:47:09

At the moment, we're just trying to find room to move,

0:47:090:47:13

-because we have so many animals.

-I'm just hearing whispers,

0:47:130:47:16

and I'm thinking this is going, this is going.

0:47:160:47:19

Bloody hell, we're going to have nothing left.

0:47:190:47:21

Organisations like EAZA gave you recommendations,

0:47:210:47:24

what to keep and what not to keep.

0:47:240:47:26

But there are certain things that you think, "Right, OK,

0:47:260:47:29

"we're going to have to protect and not dwindle."

0:47:290:47:32

I tell you, if all these animals that are on the surplus list go,

0:47:320:47:36

which will not be the case,

0:47:360:47:38

you will not even notice that the animals are gone,

0:47:380:47:41

because we still have many animals outside.

0:47:410:47:43

-When I go through TripAdvisor,

-Yeah.

-It just says "lack of animals."

-Lack of animals.

0:47:430:47:47

I don't know where this comes from.

0:47:470:47:49

-Me neither.

-Because you fall over animals walking through this zoo.

0:47:490:47:52

OK, I just think this is kind of our zoo,

0:47:520:47:55

and I think all things like this should be put across the board,

0:47:550:47:58

not just like, "Right, put all them on the surplus list."

0:47:580:48:01

I didn't know it existed, this surplus list.

0:48:010:48:03

I knew that obviously that there's a surplus list,

0:48:030:48:06

but I wasn't aware until I heard about it,

0:48:060:48:08

that it was even out there to even ask to be...to look at.

0:48:080:48:11

The thing is, if...

0:48:110:48:13

Why we have this surplus list in the first thing

0:48:130:48:17

is so we get room to move, so we get room to shift animals around,

0:48:170:48:20

so we can actually put animals into buildings when they're sick.

0:48:200:48:25

Managing animals in some parts of the zoo is impossible.

0:48:250:48:32

It is and I think we get that. That it's difficult.

0:48:320:48:36

And we will be reducing deaths.

0:48:360:48:38

But it's well worth it. The end result is well worth it.

0:48:380:48:42

I'm happy to show you a few pictures of the past.

0:48:420:48:45

Like the good old days.

0:48:450:48:47

That's the good old days we're talking about.

0:48:470:48:50

See how skinny they are? You see when they walk up?

0:48:500:48:53

Lemurs, they were killing each other for food.

0:48:550:48:57

We know, we were here when it was happening.

0:48:570:48:59

-I just think that it's like a shame, personally...

-Just let remind you of it.

0:48:590:49:03

I don't want reminding, because I think that's not what we're here to do now.

0:49:030:49:07

The highest priority's always animal welfare.

0:49:180:49:20

If we cannot provide it with all that it needs,

0:49:230:49:26

it has to go to a place that can.

0:49:260:49:28

This is not a discussion at all.

0:49:280:49:30

Look at this. Not a leaf left.

0:49:350:49:37

Two weeks after getting in touch with EAZA's red panda breeding

0:49:380:49:43

programme, Kathy's received a response.

0:49:430:49:45

He's asked for us not to breed. They're not recommended breeders,

0:49:450:49:49

so I've spoken with Andreas

0:49:490:49:51

and we're obviously going to abide by that.

0:49:510:49:54

-How do you feel about that?

-I'm a bit gutted,

0:49:550:49:58

because they are particularly beautiful, but you know,

0:49:580:50:02

we're pushing to join EAZA and we're really wanting to adhere to any

0:50:020:50:07

breeding recommendations, so, obviously, that's what we shall do.

0:50:070:50:10

Pan and Tinkerbell are a good genetic match,

0:50:140:50:18

but it's at the breeding programme's discretion

0:50:180:50:21

to decide whether Safari Zoo should rear more young.

0:50:210:50:24

Tell me how you feel the meeting last night went.

0:50:240:50:28

Do you think there's a bit of resistance to change?

0:50:280:50:31

I think maybe, the only thing I can think of is maybe just a little bit

0:50:310:50:34

frightened. You know, some of the guys here, not particularly me,

0:50:340:50:39

have been through quite a lot, like generally quite a lot.

0:50:390:50:43

At the same time, it's got to be done,

0:50:430:50:46

and it's a positive move forward, so...crack on.

0:50:460:50:51

The zoo's summer of survival is behind them.

0:51:030:51:06

But the winter that lies ahead

0:51:080:51:11

will pose even tougher challenges.

0:51:110:51:13

All right, come back.

0:51:180:51:21

We have met our targets for summer,

0:51:210:51:23

but the zoo's future is on a knife edge, and, you know,

0:51:230:51:28

we don't go into winter with a massive cushion at all,

0:51:280:51:32

and winter is the worst time for any outdoor attraction.

0:51:320:51:36

Two months on from Nero's death,

0:51:430:51:46

meat is still arriving at the zoo from the same supplier.

0:51:460:51:49

I would like to know what is going on with regards to Nero's case.

0:51:550:52:01

Is there a case? Nothing has been said to me,

0:52:010:52:05

and I think this is a really important issue.

0:52:050:52:07

Yeah, they are our only suppliers of meat.

0:52:070:52:10

-And have we got rid of that meat? Is that gone now?

-No, it's still there.

0:52:100:52:14

Is somebody going to take responsibility for this?

0:52:140:52:17

For his death? I don't really understand.

0:52:170:52:21

It just seems like it happened

0:52:210:52:22

and I don't know if anything has been done.

0:52:220:52:25

Karen is pursuing to speak to our current supplier.

0:52:250:52:29

We've spoken to our suppliers

0:52:330:52:36

and they are trying to ascertain how it's happened.

0:52:360:52:41

We'll continue to work with them

0:52:410:52:44

and communicate back and forth, you know, until we get...

0:52:440:52:47

Try and get some kind of resolution.

0:52:470:52:50

-What do you mean?

-It's really tricky,

0:52:500:52:52

because obviously we want to make sure that we, you know,

0:52:520:52:55

don't have a repeat of what's happened.

0:52:550:52:57

But at the same time, the one thing that we do know is

0:52:590:53:01

they will bring us what they've got, when they've got it,

0:53:010:53:05

and we need to make sure that we've got that in stock.

0:53:050:53:08

It's just not an easy thing to replace.

0:53:090:53:12

In the UK, zoos can legally be supplied with a cheap category

0:53:150:53:20

of meat, but it shouldn't be from

0:53:200:53:22

stock that's been euthanized with barbiturates.

0:53:220:53:25

There's no way this could happen in the country I come from,

0:53:250:53:29

because a company that sells meat

0:53:290:53:32

would never be able to buy an animal

0:53:320:53:35

from an abattoir that is not legal to be food.

0:53:350:53:41

It is a worry. It is a worry. It can't... It's happened once.

0:53:420:53:46

I was told it happened in other zoos too.

0:53:460:53:48

So it obviously... There is a chance that it happens again.

0:53:480:53:53

The remains of the contaminated batch of meat that killed Nero

0:53:570:54:01

are still in the zoo's freezer.

0:54:010:54:03

It's just really fucking annoying, to be quite honest,

0:54:060:54:09

that it's not even gone and it's still in the freezer after about two months of him dying.

0:54:090:54:12

And it's meant to have been sorted out.

0:54:120:54:14

I'm just sick of saying something, to be quite honest.

0:54:140:54:18

I sound like a broken record.

0:54:180:54:19

Does it worry you at all?

0:54:190:54:21

Yeah, it does.

0:54:210:54:24

To not know what I'm going to feed out next

0:54:240:54:26

could potentially kill something else.

0:54:260:54:28

The remainder of the meat that killed Nero is still in the freezer.

0:54:330:54:37

-What's going to happen with that?

-Until the investigation's,

0:54:370:54:40

you know, maybe reaching a conclusion or come to an end...

0:54:400:54:44

We don't want to get rid of them until we know whether we need...

0:54:460:54:49

Whether anybody will need them in the future.

0:54:490:54:52

-Those particular batches of meat?

-Yeah.

0:54:520:54:56

On the recommendations of the international breeding programme...

0:55:050:55:09

Mishka. What's that?

0:55:090:55:11

..Mishka the snow leopard is leaving for Melbourne Zoo.

0:55:110:55:15

Can they settle anywhere?

0:55:210:55:23

I think it depends what they're used to.

0:55:230:55:25

The temperature here for them is fine.

0:55:250:55:27

Australia might be a bit of a struggle for her at first,

0:55:270:55:31

settling in with the heat, but I'm sure you'll like Australia.

0:55:310:55:34

Yeah.

0:55:370:55:39

Come on.

0:55:390:55:41

She's popped her head in.

0:55:420:55:43

What a good girl. No hissing or anything.

0:55:480:55:51

Hi, Wolfie.

0:55:550:55:57

What's going on?

0:55:570:55:58

Where's she gone?

0:56:000:56:01

Say bye. Bye. He's looking for her, I think.

0:56:040:56:07

Mishka has spent her whole life in Cumbria...

0:56:120:56:16

but her mum and dad, Kady and Wolfie,

0:56:160:56:19

were themselves originally transported to Safari Zoo to breed.

0:56:190:56:24

Oh, Wolfie.

0:56:370:56:39

Where's she going?

0:56:390:56:41

Huh?

0:56:430:56:44

Where's she gone, Wolfie?

0:56:480:56:50

-Thank you.

-No problem.

-Please will you let me know when you get there?

-OK.

-Thank you.

0:57:030:57:07

Bye, Mishka.

0:57:090:57:10

Sending Mishka to Australia

0:57:140:57:16

should help the zoo regain full EAZA membership.

0:57:160:57:19

And soon, over 100 more animals will go elsewhere.

0:57:250:57:28

Andreas is getting his way with the surplus list.

0:57:290:57:32

We are improving. I don't know if it's changing fast enough,

0:57:340:57:38

but it's changing.

0:57:380:57:40

What is it, Rome wasn't build in a day?

0:57:410:57:44

And it keeps falling apart.

0:57:440:57:46

Last time I did this, it took me a couple of years.

0:57:510:57:54

Come on!

0:57:570:57:59

Good boy.

0:58:000:58:02

We've come through the summer,

0:58:030:58:05

which has been pretty tiring for everybody,

0:58:050:58:07

and I think sometimes people get impatient that the changes

0:58:070:58:11

haven't happened maybe as quickly as, you know, they'd like.

0:58:110:58:14

But when we started with this,

0:58:160:58:18

the goal was just to keep people's jobs and keep the place open.

0:58:180:58:23

-Yeah.

-That hasn't changed.

-No. No.

0:58:230:58:28

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