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This is the call every family in Mexico dreads receiving. A kidnapper | :00:00. | :00:22. | |
demanding a ransom. According to some experts, up to 20 | :00:23. | :00:33. | |
people are kidnapped here every single day. | :00:34. | :00:36. | |
I'm Vladimir Hernandez and I'm going to meet the people struggling to put | :00:37. | :00:55. | |
their lives back together after being captured. It's changed my | :00:56. | :01:01. | |
life, I don't trust anyone, I'm always afraid. And in a rare | :01:02. | :01:05. | |
interview, I come face to face with a man who claims he is a kidnapper. | :01:06. | :01:12. | |
I never start fights, but if one happens, I make the most of it by | :01:13. | :01:16. | |
stabbing you in your stomach or biting your face. I think it makes | :01:17. | :01:21. | |
an impression. I don't think I've ever heard anyone talk about death, | :01:22. | :01:23. | |
torture, violence with such ease. As usual, I was taking my girls to | :01:24. | :01:46. | |
school. I'm driving around the corner but I see a van right in | :01:47. | :01:51. | |
front of me. It won't let me pass. When I look back I can see another | :01:52. | :01:57. | |
van behind blocking my way. I turned around hoping to see my girls out of | :01:58. | :02:02. | |
the car, but one was still trapped. My other daughter was almost run | :02:03. | :02:07. | |
over. As I turned around, everything went black. | :02:08. | :02:13. | |
Jose was kidnapped a year ago. During the ordeal he was shot in the | :02:14. | :02:23. | |
back and hasn't walked since. I came back to my senses while I was being | :02:24. | :02:27. | |
dragged across the pavement. They threw me inside like a sack of | :02:28. | :02:33. | |
potatoes. I'm only hoping my girls are well They Start Asking For | :02:34. | :02:40. | |
Money. One Of Them Says," $40 Million", I Reply, Where Do I Get | :02:41. | :02:44. | |
That Kind Of Money? They Seem Shocked. One of them says, so, it's | :02:45. | :02:52. | |
not you? He calls someone and says, bass, we screwed up, but they're | :02:53. | :02:57. | |
told to take us anyway. Jose has never spoken publicly about his | :02:58. | :03:02. | |
experience before. He's scared it could happen again so we've | :03:03. | :03:05. | |
disguised his identity and aren't using his real name. They threw me | :03:06. | :03:10. | |
into a disgusting bathroom and covered my eyes. I was handcuffed. I | :03:11. | :03:16. | |
still have the scars. I thought they had taken my daughters for | :03:17. | :03:25. | |
trafficking. Growing up in Latin America, I knew family members who | :03:26. | :03:30. | |
were kidnapped. But here in Mexico, experiences like Jose's are now | :03:31. | :03:34. | |
becoming a normal part of daily life. Very few countries have such a | :03:35. | :03:41. | |
high kidnapped rate as Mexico. And it's a crime that is not only | :03:42. | :03:46. | |
affecting the wealthy but anyone in this society walking down the | :03:47. | :03:50. | |
streets, anyone can be a quick fix of cash for the kidnappers. | :03:51. | :03:56. | |
According to the authorities, 1500 people were kidnapped in Mexico last | :03:57. | :04:02. | |
year. But the national Institute of statistics estimates at least | :04:03. | :04:06. | |
100,000 people are taken and only a tiny fraction of cases are reported | :04:07. | :04:11. | |
to the police. When a kidnapper happens, many people don't trust the | :04:12. | :04:16. | |
police to help. Instead they turn to the services of private negotiators | :04:17. | :04:21. | |
like Max Mirallas. He has helped thousands of families. | :04:22. | :04:59. | |
He tells me the police hadn't done enough. | :05:00. | :05:19. | |
Someone may ask, though, what's the benefit of kidnapping someone who's | :05:20. | :05:23. | |
extremely poor? Kidnapping doesn't just affect | :05:24. | :06:02. | |
people in the big cities. Another victim, we'll call him Roberto, was | :06:03. | :06:07. | |
working as a blacksmith fixing iron barred to a window in rural Mexico | :06:08. | :06:13. | |
when he was taking. I got out my tape measure and started measuring | :06:14. | :06:17. | |
the Windows. At that moment the other people arrived. There was a | :06:18. | :06:24. | |
boy, about 14, I could see from his height he was quite young. He was | :06:25. | :06:31. | |
just a kid. Another young guy, he had a pistol, a gun, and he pointed | :06:32. | :06:36. | |
it at me. They were yelling, they threw me to the ground, they kicked | :06:37. | :06:42. | |
me in the face and the Reds. I just thought it was a robbery. -- ribs. I | :06:43. | :06:49. | |
never thought everything that was going to happen would happen. While | :06:50. | :06:53. | |
he was being held the kidnappers went to his house and took his wife | :06:54. | :06:57. | |
and two children. The kidnappers then let him go and demanded an | :06:58. | :07:01. | |
impossibly high ransom for his family. They were eventually freed | :07:02. | :07:03. | |
with the help of the police. The authorities are keen to | :07:04. | :07:13. | |
publicise the success of raids like this across the country. | :07:14. | :07:20. | |
These police videos show ordinary men, women and even children who | :07:21. | :07:24. | |
have been rescued from kidnappers. In Mexico state, the police are | :07:25. | :07:38. | |
preparing for an armed raid. Today, this is only a training | :07:39. | :07:46. | |
exercise. Did you get a big reward when you do | :07:47. | :08:21. | |
these operations? This time police film themselves in | :08:22. | :08:56. | |
action on a real raid. While it might look dramatic, this is just a | :08:57. | :09:01. | |
small part of their role. They work with families behind closed doors to | :09:02. | :09:05. | |
try to persuade the kidnappers to release their captives. When Jose | :09:06. | :09:12. | |
was kidnapped, his wife, Maria, not her real name, contacted the | :09:13. | :09:18. | |
police. A negotiating team moved into her house to help her talk to | :09:19. | :09:22. | |
her kidnappers. TRANSLATION: They told me I had to be calm. They said | :09:23. | :09:26. | |
they're going to ask if you're with the police but on no account must | :09:27. | :09:30. | |
they know there's someone supporting you. The phone was ringing in | :09:31. | :09:37. | |
another room. As soon as I heard it I rushed to answer, but I couldn't | :09:38. | :09:43. | |
get there in time, I was very anxious, breeding rapidly. The | :09:44. | :09:47. | |
negotiator said, don't worry, they'll call again, try to keep calm | :09:48. | :09:50. | |
because the karma you are the more you will notice when you speak to | :09:51. | :09:55. | |
them again and the situation will turn in your favour. You will have | :09:56. | :09:59. | |
control. The phone rings again, this time I answer. The kidnappers start | :10:00. | :10:03. | |
speaking but I can't take it any more, I don't even listen to what | :10:04. | :10:07. | |
they're saying. I hold the phone away and take a deep breath and I | :10:08. | :10:11. | |
said, I want to know where my husband is and I want to speak to | :10:12. | :10:15. | |
him. If I don't speak to him then I won't listen to you any more. He | :10:16. | :10:19. | |
says the quiet, the quiet, we'll put him on the line in a minute but make | :10:20. | :10:24. | |
sure you answer. He hangs up on me. The phone rings again. This time I | :10:25. | :10:30. | |
answer. The quiet, the kidnapper says, I'm going to put your husband | :10:31. | :10:34. | |
on the line, listen well. He puts someone on the phone who is supposed | :10:35. | :10:39. | |
to be my husband. I can't recognise him, I can hardly hear him. I can't | :10:40. | :10:44. | |
understand what he's saying, I then lose it. I only remember shouting | :10:45. | :10:47. | |
down the phone, I don't understand, I don't know who it is, I can't hear | :10:48. | :10:53. | |
what he's saying. Someone tries to talk to me on the phone but I just | :10:54. | :10:57. | |
carry on until I tell them, I only want to hear from my husband and | :10:58. | :11:01. | |
nothing else. I slammed the phone down. I turned to the negotiators | :11:02. | :11:05. | |
and say, what have I done? What would drive a man to shoot | :11:06. | :11:18. | |
someone as they're taking their kids to school? To find out I'm trying to | :11:19. | :11:26. | |
arrange to meet a kidnapper. But it's almost impossible to get anyone | :11:27. | :11:27. | |
to talk openly. To try and understand how kidnappers | :11:28. | :11:39. | |
think, I arranged to meet a police negotiator. He agrees to play me | :11:40. | :11:43. | |
recordings of a kidnapper made during a recent case. What sort of | :11:44. | :11:49. | |
things are they saying? Because he deals with kidnappers all the time, | :11:50. | :11:54. | |
he asks us to hide his identity. It's difficult to listen to the | :11:55. | :11:58. | |
calls, their abusive, as the kidnapper tries to scare and | :11:59. | :11:59. | |
intimidate the family. Have you heard from this criminal | :12:00. | :12:26. | |
gang before? Are they familiar to you? | :12:27. | :12:47. | |
The man who was kidnapped is a bus driver. And when kidnappers are | :12:48. | :12:53. | |
ready to make a deal, their tone changes. | :12:54. | :14:05. | |
The negotiators team eventually managed to free the bus driver, but | :14:06. | :14:14. | |
I can hear how scared the family are during the ordeal. And after many | :14:15. | :14:25. | |
calls and dead ends, I finally arranged to meet a man who claims he | :14:26. | :14:29. | |
is a kidnapper. It is a risky operation. He won't reveal his | :14:30. | :14:34. | |
identity, and we have to meet in a secret location. It is hard not to | :14:35. | :14:40. | |
feel uneasy about the prospect. We've been very careful ahead of | :14:41. | :14:45. | |
this meeting. Still, there is a sense of eeriness and expectation | :14:46. | :14:48. | |
about meeting someone who kidnaps people for a living. When I finally | :14:49. | :14:56. | |
do meet him I am surprised to find he doesn't look much older than a | :14:57. | :15:01. | |
teenager. There are lots of different ways of kidnapping | :15:02. | :15:06. | |
someone. Generally, I stare at the victim, let them see my eyes. They | :15:07. | :15:12. | |
start crying, and I said, calm down, bro, we will do this the civilised | :15:13. | :15:17. | |
way. I don't want to traumatise you. I am interested in the money, that's | :15:18. | :15:23. | |
all. So, just co-operate, you know? Stay cool and speak nicely to the | :15:24. | :15:27. | |
boss. If you can do that this will all go nicely. But if not, sorry, | :15:28. | :15:37. | |
well, I am going to (BLLE) you are up -- (BLEEP). You don't have to go | :15:38. | :15:40. | |
for the victim, you can go for his girlfriend and say, you have such a | :15:41. | :15:45. | |
pretty face. You can put underwater, show it to her and say, now, tell me | :15:46. | :15:50. | |
whether (BLEEP) is Ore will pour it on you, and because of the | :15:51. | :15:53. | |
girlfriend is pretty, she will grass him up. It works with the wives too. | :15:54. | :15:58. | |
Do you ever think about the relatives of the victim of the | :15:59. | :16:04. | |
people you have kidnapped? Yes. For sure. Of course -- pour. We are | :16:05. | :16:09. | |
still human. But it is very rarely do something to someone who doesn't | :16:10. | :16:12. | |
deserve it. I don't start fights, but if one happens, I make the most | :16:13. | :16:20. | |
of it. Something normal, like, I stab you in the stomach, or if I am | :16:21. | :16:27. | |
trying to impress, I will bite your face or just remove something from | :16:28. | :16:32. | |
you, maybe cut your throat with a knife and then I mess with the | :16:33. | :16:36. | |
windpipe a little bit. I think it makes an impression. | :16:37. | :16:44. | |
With drugs, you have clients, and it is continuous, but kidnapping is the | :16:45. | :16:51. | |
fastest weight. You can make anything up to $2 million, so it is | :16:52. | :17:04. | |
hard to give up -- way. No, no, I don't have any regrets about the | :17:05. | :17:08. | |
people I have killed. But the truth is, I have already (BLEEP) my life, | :17:09. | :17:15. | |
so it doesn't really matter. I can't verify what he said, but I am shaken | :17:16. | :17:17. | |
by meeting him. I don't think I've ever heard anyone | :17:18. | :17:38. | |
talk about death, torture, violence, with such ease, with such | :17:39. | :17:49. | |
coldness to themselves. It is frightening because he was just like | :17:50. | :17:52. | |
an ordinary young man talking about horrible things, no remorse, no | :17:53. | :18:00. | |
regrets, knowing he was going to die soon, probably. It was just | :18:01. | :18:13. | |
frightening, really. Official police statistics show the number of | :18:14. | :18:16. | |
kidnappings have fallen since last year. But with jobs hard to come | :18:17. | :18:22. | |
by, many feel they have no option but to turn to organised crime. And, | :18:23. | :18:28. | |
having spoken to the kidnapper, I can't see how things are going to | :18:29. | :18:33. | |
change. So, I've come to meet the head of the state of Mexico's anti- | :18:34. | :18:37. | |
kidnapping department in the hope of getting some answers. Do you feel | :18:38. | :18:39. | |
you are winning this battle? Like the state authorities, the | :18:40. | :19:23. | |
police say they are winning this battle. And dozens of families are | :19:24. | :19:30. | |
reunited with their loved ones every month. When Jose was taken, his two | :19:31. | :19:44. | |
daughters were able to escape, but he was held for a week before he | :19:45. | :19:49. | |
finally saw his wife, Maria, again. There was a big manhunt under way in | :19:50. | :19:55. | |
the state where we lived. There were helicopters flying above us all the | :19:56. | :19:59. | |
time. The night before, they brought a doctor in. I could hardly speak by | :20:00. | :20:03. | |
then. They asked the doctor how long I had to live. Two days, he said. | :20:04. | :20:08. | |
That must have been when they decided to dump me. That night, the | :20:09. | :20:13. | |
phone rings, but it is the police. Has anyone called you, I am asked. I | :20:14. | :20:20. | |
said no, but the tone of the questions that are different to me. | :20:21. | :20:23. | |
Ten minutes later the phone rings again. All I hear is, your husband | :20:24. | :20:29. | |
has been found. They put me in a car and drove me for a short while. Then | :20:30. | :20:33. | |
they threw me out onto a patch of waste ground. After they left, I | :20:34. | :20:37. | |
started shouting, because I could see lots of lights around me but I | :20:38. | :20:42. | |
couldn't move. I had to wait for the police to pick me up to take me to | :20:43. | :20:45. | |
wear Jose was. My brothers were with me. -- where. Eventually, I saw a | :20:46. | :20:52. | |
man and a small boy working nearby. It was a child who saw me. They lend | :20:53. | :20:59. | |
me their phone and I could call the emergency services -- walking. The | :21:00. | :21:02. | |
police came first and then an ambulance. I was fighting for my | :21:03. | :21:06. | |
life. I finally get there and he is in bad shape, but he is back. I was | :21:07. | :21:13. | |
just happy to have been released. I wanted to live. | :21:14. | :21:27. | |
But the scars from kidnapping take a long time to heal. Jose is still not | :21:28. | :21:36. | |
able to walk. And it seems that unless there are drastic changes | :21:37. | :21:41. | |
here, there experiences will keep on being repeated right across the | :21:42. | :21:45. | |
country -- there. There are people who don't even think, they just act. | :21:46. | :21:50. | |
I don't think they realise the harm they cause. Roberto, the blacksmith, | :21:51. | :21:57. | |
has been traumatised by the attack. He still doesn't know why he was | :21:58. | :22:04. | |
targeted. It has changed my life. I don't trust anyone. My wife hardly | :22:05. | :22:11. | |
leaves the house any more. I am always afraid. Do you think you will | :22:12. | :22:21. | |
ever stop being afraid? Not while there are crimes like this. I don't | :22:22. | :22:26. | |
know why we have this level of crime, whether it is to do with the | :22:27. | :22:31. | |
economy or a lack of work, I don't know. What makes me sad is that one | :22:32. | :22:39. | |
of them was just a child. He could have been a school, preparing to be | :22:40. | :22:48. | |
a good person, an educated person. Why would he do this? | :22:49. | :22:53. |