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I'm Robbie Savage - retired footballer, | :00:00. | :00:07. | |
Social media can be great, but I have also learned | :00:08. | :00:20. | |
I woke up the next morning, and it had completely blown out | :00:21. | :00:32. | |
We take our questions to Twitter headquarters. | :00:33. | :00:40. | |
And we find out how badly wrong it can go. | :00:41. | :00:43. | |
If only they did not do these stupid things on Facebook, | :00:44. | :00:46. | |
Every day I am amazed what some people will do on social media, | :00:47. | :01:02. | |
without considering the consequences to themselves or to others. | :01:03. | :01:06. | |
This video has had more than 8 million views so far | :01:07. | :01:13. | |
Right now I have spikes in my hand, the top and bottom of my mouth, | :01:14. | :01:20. | |
Likes and shares are being put before safety and privacy. | :01:21. | :01:24. | |
Especially when it comes to printing members of the public. | :01:25. | :01:29. | |
Especially when it comes to -- pranking members of the public. | :01:30. | :01:32. | |
That is what I do to make you guys laugh. | :01:33. | :01:46. | |
For loads of us, life has become eat, sleep, social media. | :01:47. | :01:57. | |
This new world brings opportunities, but also pitfalls. | :01:58. | :02:03. | |
It is now easy to put your message out there for all the world to see. | :02:04. | :02:07. | |
And once you put something online, you cannot be sure what will happen | :02:08. | :02:14. | |
This video was posted on Facebook last June | :02:15. | :02:18. | |
We quite like to go out to these high places and see the view | :02:19. | :02:36. | |
We had been looking at this bridge for a while, | :02:37. | :02:40. | |
We managed to get up the inside, and got to the top. | :02:41. | :02:47. | |
Because it was quite a struggle to get up the inside, we thought it was | :02:48. | :02:50. | |
But as soon as you are on the wires, and sat down, it would just be | :02:51. | :02:56. | |
Jake says he knew what he was doing because he is | :02:57. | :03:10. | |
Free running started out as a martial art called parkour. | :03:11. | :03:14. | |
It was more a case of getting from A to B as fast as you can. | :03:15. | :03:18. | |
And then it evolved into more of a stylish kind of sport. | :03:19. | :03:23. | |
When he posted this video last June, he says he could never have | :03:24. | :03:27. | |
We thought it would get us a few likes, get us a bit of recognition. | :03:28. | :03:34. | |
We woke up the next morning and it had completely blown out | :03:35. | :03:37. | |
of proportion, with thousands and thousands of views. | :03:38. | :03:39. | |
And we were on the front cover of the newspaper. | :03:40. | :03:45. | |
At the time, it was reported that Jake's free running group | :03:46. | :03:48. | |
Others said it might encourage dangerous copycat behaviour. | :03:49. | :03:54. | |
A lot of parents were understandably worried that we might be encouraging | :03:55. | :03:57. | |
their younger children to do this kind of thing, | :03:58. | :03:59. | |
We were not thinking about that at the time. | :04:00. | :04:08. | |
I never would have done that if I did not have the ability to do so. | :04:09. | :04:13. | |
Social media had turned him into a target for criticism. | :04:14. | :04:22. | |
social media is not your best friend. | :04:23. | :04:28. | |
And yet social media keeps on growing. | :04:29. | :04:39. | |
One student might be wishing they had never started using it. | :04:40. | :04:53. | |
It shared pictures of student life and nights out, | :04:54. | :04:57. | |
I wanted to experiment and I wanted to see if it would actually work. | :04:58. | :05:11. | |
Probably the second, I wanted a little bit of fame, | :05:12. | :05:14. | |
Nobody knew who I was, and I got a thrill out of that. | :05:15. | :05:22. | |
But being in charge of this account, with loads | :05:23. | :05:29. | |
of people, which is a bit weird, I suppose. | :05:30. | :05:32. | |
Alex copied the idea from a group called Cardiff Uni. | :05:33. | :05:35. | |
That account was shut down, and the story ran in the national press. | :05:36. | :05:39. | |
The university said the account had nothing to do with them. | :05:40. | :05:42. | |
They sent out a strong warning to students about social media. | :05:43. | :05:48. | |
Despite that, Alex started out Dipsnaps and encouraged | :05:49. | :05:50. | |
What was uploaded to the group was his choice. | :05:51. | :06:01. | |
A lot of men like sending rude photos across, which was awkward, | :06:02. | :06:05. | |
but I found I just had to do it because people were asking for it. | :06:06. | :06:09. | |
Photos like this were posted uncensored, but some people were | :06:10. | :06:15. | |
You had various drug photos, which I know the first account, Cardiff Uni, | :06:16. | :06:23. | |
got taken down for having students taking different drugs. | :06:24. | :06:28. | |
So I avoided putting pictures or videos of people doing all sorts | :06:29. | :06:31. | |
There was a couple of photos of people I think trying to advertise | :06:32. | :06:38. | |
I had a couple of photos of people with boxes full of laughing gas. | :06:39. | :06:50. | |
I think they were trying to use the account to sell it or something, | :06:51. | :06:54. | |
So I did not upload those photos, because obviously, I thought that | :06:55. | :06:58. | |
It is quite shocking that the people do not realise how dangerous | :06:59. | :07:07. | |
This doctor is an expert in social media who has studied how | :07:08. | :07:13. | |
I think if they realised how difficult it was to remove this | :07:14. | :07:19. | |
content when it gets shared and put on other websites and hosted | :07:20. | :07:21. | |
in different countries, which can happen pretty easily, they probably | :07:22. | :07:24. | |
They do not realise that these images could stay online | :07:25. | :07:30. | |
And you could have a lot of problems with removing them. | :07:31. | :07:37. | |
As well as the risks of being featured on a video | :07:38. | :07:40. | |
like this, the doctor feels that being responsible for creating it | :07:41. | :07:43. | |
It would be interesting to know if the person who was running that | :07:44. | :07:51. | |
account actually knew the ages of the people involved, especially when | :07:52. | :07:53. | |
There is no guarantee that everybody in that film was of a certain age. | :07:54. | :08:02. | |
Did people know that their images were actually being shared? | :08:03. | :08:09. | |
With Snapchat and how it worked, there was no real way | :08:10. | :08:12. | |
I assumed from how the account operates that if you send | :08:13. | :08:19. | |
in a snap to that account, I assume that you want it to be on there. | :08:20. | :08:25. | |
Some of the explicit and offensive pictures could cause all kinds of | :08:26. | :08:30. | |
damage to people's reputations and careers. | :08:31. | :08:33. | |
I had a lot come through, and we had a couple which outright said | :08:34. | :08:41. | |
They would take a picture of someone and say, | :08:42. | :08:46. | |
I did not upload those, because they are just really offensive. | :08:47. | :08:54. | |
Most of them were friends taking snaps of other friends, | :08:55. | :08:59. | |
and I just assumed that they all gave their consent to do that. | :09:00. | :09:04. | |
How the entire thing operates, you cannot confirm it 100%. | :09:05. | :09:14. | |
Explicit content and social media are a very dangerous mix, especially | :09:15. | :09:16. | |
As shocking as it sounds, North Wales police say kids as young as 11 | :09:17. | :09:24. | |
A young girl who showed pictures of herself, naked pictures | :09:25. | :09:37. | |
That particular person, the victim, is very vulnerable, | :09:38. | :09:45. | |
and has caused some significant distress to her and her family. | :09:46. | :09:50. | |
The force says there are even more sinister risks | :09:51. | :09:52. | |
These children understand the dangers and risks they are putting | :09:53. | :10:01. | |
themselves at when they are sharing pictures, whether it be with their | :10:02. | :10:04. | |
friends or a complete stranger, but they perceive they know them. | :10:05. | :10:10. | |
What they have got to understand is that a 17-year-old person, | :10:11. | :10:15. | |
that is purporting to be young John from USA, may well be an old man | :10:16. | :10:26. | |
And it is even more disturbing when you look | :10:27. | :10:30. | |
at how often it is happening and the ages of the children involved. | :10:31. | :10:33. | |
Predominately between 11 and 18, sharing pictures now. | :10:34. | :10:35. | |
Young children, young girls, young boys sharing pictures as well. | :10:36. | :10:38. | |
And it is happening on a daily basis. | :10:39. | :10:42. | |
And that is just from the ones which are getting reported to us. | :10:43. | :10:53. | |
Social media can definitely be funny, entertaining and informative. | :10:54. | :10:55. | |
But things can get out of hand, especially | :10:56. | :10:57. | |
when it comes to challenges or crazies which encourage people to | :10:58. | :11:00. | |
risk their lives, performing more and more dangerous stunts. | :11:01. | :11:15. | |
It has to be crazy to get noticed in the first place. | :11:16. | :11:18. | |
I think that is one of the key problems or driving | :11:19. | :11:21. | |
factors, I should say, in these extreme videos, you have to | :11:22. | :11:24. | |
do something that is more dangerous than the person before. | :11:25. | :11:26. | |
Some of the challenges that have been online are ridiculous. | :11:27. | :11:29. | |
This challenge involves salt, and causes burns. | :11:30. | :11:39. | |
Others have gone further by setting themselves on fire. | :11:40. | :11:45. | |
it was reported that his mother was arrested for helping to film it! | :11:46. | :12:01. | |
These crazes can start innocent enough. | :12:02. | :12:14. | |
This started for charity for the Ice Bucket Challenge group, | :12:15. | :12:18. | |
This man was heavily criticised for jumping from a bridge in | :12:19. | :12:21. | |
Police called it reckless and said it should not be copied. | :12:22. | :12:25. | |
The local MP said he could have been killed and that no one could | :12:26. | :12:29. | |
Although he survived, a couple of weeks later, an 18-year-old | :12:30. | :12:33. | |
That was reported that his death was linked to the Ice Bucket Challenge. | :12:34. | :12:37. | |
In Wales, people have died as a result of social media challenges. | :12:38. | :12:41. | |
He was funny, he was kind, and he just loved everyone. | :12:42. | :12:54. | |
This was a drinking game that swept through social media, | :12:55. | :12:57. | |
people filmed themselves downing a drink, nominated someone else and | :12:58. | :13:00. | |
I got a phone call from my son, Paul, saying mum you need to come | :13:01. | :13:06. | |
Obviously I got into the car and drove over to see him. | :13:07. | :13:13. | |
By the time I got there, it was too late. | :13:14. | :13:16. | |
Nothing. Nothing. | :13:17. | :13:25. | |
It was the first time I had heard about the game. | :13:26. | :13:33. | |
Paula's son Stephen downed a bottle of vodka and died at | :13:34. | :13:36. | |
Paula feels angry that her son died because of the social media craze. | :13:37. | :13:49. | |
I just wish that day never happened. | :13:50. | :14:06. | |
If only he didn't do those stupid things, and to Facebook, internet, | :14:07. | :14:14. | |
Despite her anger, Paula has still found solace in social media. | :14:15. | :14:21. | |
A Facebook page has been set up to remember Stephen | :14:22. | :14:24. | |
I get messages every day on the page. | :14:25. | :14:28. | |
I enjoy looking at all the messages, all his friends, different | :14:29. | :14:33. | |
pictures, messages, tributes and songs. | :14:34. | :14:36. | |
Last month, balloons were released on the anniversary of Stephen's | :14:37. | :14:43. | |
death and the pictures were shared on Facebook. | :14:44. | :14:50. | |
Even when people are no longer here, there are stories continue | :14:51. | :14:53. | |
I used to love social media, fair enough, | :14:54. | :15:06. | |
I got a lot of stick but I accepted that, it goes with the territory of | :15:07. | :15:10. | |
But a few years ago, on the day my father died, it went too far. | :15:11. | :15:17. | |
He had only passed away for less than a day and someone tweeted, | :15:18. | :15:27. | |
How someone could sit and type those nasty things is beyond me. | :15:28. | :15:31. | |
For that minute, I was in a fit of rage and wanted to go round, I do | :15:32. | :15:40. | |
-- I don't know what would have happened. | :15:41. | :15:46. | |
You just have to use restraint and control | :15:47. | :15:48. | |
and you have to think that these people are just absolute idiots. | :15:49. | :15:52. | |
So for me now social media is all about promoting the things I am | :15:53. | :16:03. | |
associated with - whether a phone in, a newspaper column, being a | :16:04. | :16:06. | |
It's a good tool to use as a broadcaster, but in terms of | :16:07. | :16:17. | |
being a normal human being I don't go anywhere near it. | :16:18. | :16:19. | |
Abusive comments on social media are known as trolling. | :16:20. | :16:28. | |
There seems to be no limit to what people will say. | :16:29. | :16:31. | |
"Did you ever consider killing yourself? | :16:32. | :16:34. | |
"If I ever see you, I will BLEEP hurt you." | :16:35. | :16:42. | |
"I know where you live, you want to be careful. | :16:43. | :16:48. | |
"Go and kill yourself, you ugly BLEEP." | :16:49. | :16:50. | |
This is the kind of abuse that Wayne got all the time. | :16:51. | :16:53. | |
He is a YouTube celebrity with 2.5 million followers. | :16:54. | :17:00. | |
Twice a week, he records new videos with tips on make up. | :17:01. | :17:03. | |
He says 90% of the reaction to his videos is positive | :17:04. | :17:08. | |
No doubt you'll put them in the comments section and I will say, | :17:09. | :17:29. | |
that's nice, oh, that's not very nice. | :17:30. | :17:31. | |
It's funny that you can have 100 very positive comments, | :17:32. | :17:43. | |
and then one bad one can cancel out all that other 100 that made | :17:44. | :17:46. | |
I totally understand why if you put yourself out there you should expect | :17:47. | :17:52. | |
to get something back, but should you expect to get death threats from | :17:53. | :17:55. | |
Should that create such anger that you have to accept that | :17:56. | :18:00. | |
Wayne runs his channel from South Wales, | :18:01. | :18:03. | |
I mean, I've had people post pictures of my house. | :18:04. | :18:08. | |
Location, the address, my phone number... | :18:09. | :18:09. | |
After he slid down at this bridge in South Wales, | :18:10. | :18:19. | |
Told us that they hoped we would fall and die, which was | :18:20. | :18:35. | |
quite upsetting in a way because we were just doing what we love doing. | :18:36. | :18:41. | |
An extreme sport, which is something we have been | :18:42. | :18:43. | |
doing for a long time, something a lot of people do. | :18:44. | :18:45. | |
I felt quite hurt by it and very shocked at the time and it made me | :18:46. | :18:50. | |
feel quite angry, but I also understood where they were coming | :18:51. | :18:52. | |
from, because from their perspective what we were doing was ridiculous. | :18:53. | :18:58. | |
Trolling can be difficult to cope with an even harder to stop. | :18:59. | :19:01. | |
The Crown Prosecution Service is working on new guidelines | :19:02. | :19:04. | |
Wayne wants social media platforms to take responsibility. | :19:05. | :19:21. | |
I would like them to be more vocal in how | :19:22. | :19:24. | |
And for them to follow through with it. | :19:25. | :19:28. | |
It's one thing to say this person has been blocked, but if this person | :19:29. | :19:31. | |
is threatening to kill you, you want them to be more than blocked. | :19:32. | :19:35. | |
They need to be reported to the police. | :19:36. | :19:37. | |
I suppose you could do that yourself. | :19:38. | :19:38. | |
But they have more behind-the-scenes knowledge | :19:39. | :19:40. | |
of where that person is and what part of the country they are in. | :19:41. | :19:43. | |
They can help the authorities to deal with that | :19:44. | :19:46. | |
We contacted Facebook and YouTube, both declined to be interviewed. | :19:47. | :19:57. | |
We also approached Twitter, who invited us to their offices | :19:58. | :20:00. | |
We asked if there was more that social media | :20:01. | :20:02. | |
If someone feels in danger for their safety in the real world, then | :20:03. | :20:08. | |
One of the things that might happen is that someone might | :20:09. | :20:14. | |
So the words on the screen and whether you feel in danger or not | :20:15. | :20:22. | |
So we're going to take action and close down accounts down, even | :20:23. | :20:28. | |
where you might not feel in danger. | :20:29. | :20:29. | |
We have a team that works with the police on a daily basis dealing | :20:30. | :20:34. | |
with requests from law enforcement agencies, for a range of offences. | :20:35. | :20:37. | |
It's never something we think will be done | :20:38. | :20:39. | |
It's one of the main priorities for our business to make sure that | :20:40. | :20:46. | |
people feel confident that when they use Twitter the clear rules are | :20:47. | :20:49. | |
there and if rules are broken, the people who break them will have | :20:50. | :20:53. | |
We also asked if Twitter was concerned about people taking risks | :20:54. | :20:56. | |
a video sharing platform, then you can say, this is dangerous, | :20:57. | :21:22. | |
to do this for a few of your friends seeing a video online? | :21:23. | :21:32. | |
It can be a picture, a quick snap, or a quick tweet and a short video | :21:33. | :21:50. | |
and before you know it hasn't disappeared and it is not just a | :21:51. | :21:54. | |
moment in time, it creates a legacy and it is damaging your online | :21:55. | :21:58. | |
profile in the future, or you are setting and damaging other peoples' | :21:59. | :22:05. | |
profiles. There are various organisations working to educate | :22:06. | :22:10. | |
people about the risks of social media through videos like this one. | :22:11. | :22:26. | |
Paula Brooks is trying to get the message out after her son died | :22:27. | :22:29. | |
taking part in an online drinking game and she is warning everyone | :22:30. | :22:32. | |
Anyone asks you to do anything silly, to drink, jump of bridges, | :22:33. | :22:36. | |
Because it could be your mum who could be sitting here telling | :22:37. | :22:42. | |
the story that I'm telling, or your father, brothers or sisters. | :22:43. | :22:45. | |
As for Alex Jones, his Snap Chat account is now closed and Cardiff | :22:46. | :22:54. | |
I wish I didn't make it, to be honest. | :22:55. | :23:05. | |
At the time I thought it was really cool | :23:06. | :23:09. | |
You risk upsetting the lives of people, if they do get caught out. | :23:10. | :23:17. | |
Social media is the most beautiful and ridiculous place to be. | :23:18. | :23:25. | |
It can create amazing things and, in the click of a finger, | :23:26. | :23:28. | |
Personally, I'll never stop using social media, but my | :23:29. | :23:35. |