Episode 1 Vets 24/7


Episode 1

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This time on Vets 24/7,

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could it be the end of the line for a collapsed alpaca?

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I'm mostly worried about his neck or his back.

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He's not moving his limbs very much.

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Partner Gareth Field treats an ungrateful patient.

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Hey! Just bit me. Hey?

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Feisty!

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And exotic vet Lance Jepson encounters a python in distress.

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-She's heavy.

-Yeah, she's about 6 stone 2,

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last time I weighed her.

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From Swansea to Neath, and the pets that they treat,

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this is a week in the life

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at one of the largest veterinary practices in South Wales.

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This is Vets 24/7.

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Early morning on Gower

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and large-animal vet Gwen Rees is responding to an emergency call.

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We're in a bit of a rush to get there, something that's collapsed.

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There's a lot of things that it could be,

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but most of them are things that need to be seen sooner, rather than later.

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Oh, that doesn't look...good.

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Snap, a pet alpaca, was discovered motionless half an hour ago.

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Has he been moving his legs at all?

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Nothing.

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It's definitely in shock cos the heart rate's very high.

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Just going to take his temperature.

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The freak accident has been a shock for Snap's owner, Simon.

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Ice has formed here on a wet patch

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and he's obviously slipped on it and it looks like he's done the splits.

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The good thing,

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I know that he hasn't been lying in it for too long,

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cos there's people coming back and fore all the time.

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At the moment, I'm mostly worried about his neck or his back.

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He's not moving his limbs very much.

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Has he been picking his head up off the floor at all?

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-He does respond when I...

-Yeah, he responded when I came up to his head.

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He knows we're here, but...

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What I want to do is to get him in, I'm going to give him

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a big shot of steroids...

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-Tidy.

-..which will help to reduce any swelling or inflammation

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that there might be in his neck or his back, on his spinal chord.

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But we need to get him nice and warm as well.

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As Snap is taken off for further treatment,

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his partner, Crackle, can only look on.

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In Swansea, the St James vets

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have been caring for animals for over 100 years.

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As the practice hospital opens for business,

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Georgina has arrived with her pet to see partner Gareth Field.

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-Right, I'm Gareth. I'm a vet. This is Batman, is it?

-It is.

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-That's a good name for a little rat. How's he doing?

-It's actually she.

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-Oh, OK. Sorry.

-She was meant to be a boy. But she's all right.

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Do you want to show me the lump?

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She'll be happier if you do it, rather than me.

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It's just underneath the armpit, by here.

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OK, let's have a look. Oh, yeah. Just there.

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-OK.

-She doesn't seem very bothered by it.

-Has it been growing quickly?

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-Very quickly.

-When did it come up, initially?

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-About three weeks ago.

-Hello. You're cute, aren't you?

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Rats are quite prone to getting sort of lots of little lumps

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and they can get mammary tumours, so like breast lumps in ladies, really.

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So we can certainly remove that today.

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-We'll do our very best for her.

-Bye-bye.

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-See you.

-Bye.

-Bye.

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It's sad to say,

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but a lot of people don't want to do this sort of thing for a rat,

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so it's nice when you get somebody like her

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who wants to do the operation and give Batman a go. Yeah, it's good.

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Back on Gower, vet Gwen is busy

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turning Snap the alpaca's stable into an emergency room.

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At the moment, because of the shock,

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it means that all his blood vessels

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in the more sort of distant parts of his body

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are sort of closing down

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and that's not helping with the hypothermia.

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There we go.

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I'm just giving what's called a bolus,

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which is like one quick injection of some concentrated fluids,

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which have got a really high level of salt in.

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So, treating the shock is basically what I'm doing.

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Most sort of deaths in trauma cases would be due to shock,

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or deaths in any cases, really.

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It's a lack of the blood circulating in the body.

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It's more movement than you've done in a while, anyway.

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This drip will provide vital fluids

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and the next few hours will be critical for Simon's pet.

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If he pulls it out, it's not the end of the world

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-because he's up on his feet, so he's had enough of it...

-Notify you?

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Yeah, give me a ring.

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I'll pop back this afternoon anyway to check on him.

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Can't ask for anything else. In the lap of the gods now.

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Just for him still to be here, I didn't think he'd last ten minutes,

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prior to calling the vet. So...yeah, touch wood.

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Back at the practice,

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it's a big day for Billy the dancing macaw.

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MUSIC PLAYS

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Dance. Dance...dance.

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Good boy.

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-All right?

-How are you?

-Do you want to bring him through?

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The Robertson family aren't sure if Billy is a boy or a girl.

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Come on, Billy. Let's have a look at you.

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Keen to know the truth,

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they've brought their parrot to see exotic specialist Lance Jepson.

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-Last time, you said you think he's a girl.

-Yeah. But we'll find out...

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I hope you're wrong.

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-I've got a 50% chance.

-Yeah.

-So, you know...

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-Um...

-Why do you think that, Lance?

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The reason I think he may be a girl

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is actually we've got a bit of a gap in the pelvic bones. Normally...

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Basically, it boils down to females have to lay eggs and males don't.

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I want to have a listen to him.

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Yeah, so I'll go out of the room.

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Yeah, OK. That's the way we're going to do it. That's fine.

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He pouted at me last time.

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-Yeah, that's fine. So, I'll towel him up.

-Good luck.

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HE LAUGHS

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He should be used to it by now, shouldn't he?

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PARROT SQUAWKS

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Watch that beak. I'm sure I don't need to tell you that.

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PARROT SQUAWKS LOUDLY

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So what we're doing, we just took blood samples, so we can DNA sex.

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The thing about a lot of the parrot family

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is that both sexes look the same to us.

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Presumably, they can tell the difference.

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Now, obviously, Billy here isn't too happy about the whole thing.

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PARROT SQUAWKS

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There you go. Leave him settle for a moment.

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I've taken a small blood sample,

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which we'll send off to the lab for the DNA sex.

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-OK. Lovely bird. Lovely bird. All right.

-Thank you very much.

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Good, thanks very much.

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Cheers. Bye.

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The lab results will reveal all in a few days' time.

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Next door, in the prep room, Batman the rat is under anaesthetic

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and is about to face the surgeon's knife,

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as vet Gareth prepares to remove the lump.

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It is quite a delicate operation.

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It's obviously a lot smaller than it would be in a cat or a dog.

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And there's also the risk that a little blood loss to a rat

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can be quite a lot, really.

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We're just making a skin incision to start with.

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It's important to sort of do the operation as safely as you can,

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but mostly because of the much higher risk of the anaesthetic.

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So far, her breathing's been very stable, hasn't changed.

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Sometimes, I think, particularly for people who don't own rats,

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"Oh, it's only a rat. What are you doing this for?"

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But she's still a lovely pet and part of the family,

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so it's just nice to be able to do the operation

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and give her a chance, really.

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There we go.

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Transfer that into there.

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Perfect. OK. So now we just need to close her up.

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Rats are notorious for being able to chew their wounds open

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and take their stitches out,

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so it's important to try and get it as neat as you can,

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so that the rat's more likely to leave it alone.

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So that's the hope.

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On Gower, vet Gwen is returning to check in on Snap the alpaca,

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who collapsed on ice this morning.

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All right, little one.

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Aw!

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All right.

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All right.

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Can you sit up?

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Hmm.

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Not looking much happier.

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I'm a bit worried that we're not even trying to make an effort to stand.

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He's obviously either hit his head or something on the ice,

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cos that was thick ice and he's gone straight through it.

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Anything else, he wouldn't be like that now.

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Are you able to give me a hand?

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We'll just try and pick him up onto his feet and see if he can take any weight at all.

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Oh.

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There we are.

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OK.

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We certainly look better now that we're on our feet.

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Just leave him go for a minute.

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Oh, you want to eat!

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Well...you look a little bit better, now you're on your feet!

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You're not supposed to be eating.

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Getting up and eating is a pretty good sign, usually! So...

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I think that's called a Lazarus moment. That's why you do the job.

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It doesn't happen often. Well, look at that!

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-How do you feel?

-Oh! Relief!

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The power of the vet, innit!

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Aw! I love my job!

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In Waunarlwydd, Billy the macaw

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is recovering from his visit to the vet.

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Loves a Sunday lunch.

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But he's got his own bowl, with the seeds and everything.

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-But we've taken him out so he can enjoy his Sunday lunch.

-Yeah.

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-He always loves his dinner.

-He's quiet, yeah.

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If we don't put his down when we put ours down,

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he tries to come over to us.

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Whatever he drops, the dog will eat!

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So it saves us cleaning it up as well!

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She's underneath him every time he eats. Aren't you?

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Billy is more than a pet parrot.

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He's part of the Robertson family.

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He was my dad's bird. My dad passed away with cancer.

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And I didn't meet my dad till I was 15. My dad and my mum had split up.

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So, I got quite close to my dad, since I was 15.

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The last photo I've got of my dad when he was unwell

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was me and my dad standing by his cage.

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So, yeah, it means a lot.

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I think he's more than part of the family -

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he's a bit of my dad as well, like.

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You going to dance?

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HE WHISTLES

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The DNA results eventually confirm

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that Billy the dancing parrot is in fact a girl.

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Back at the hospital, partner Gareth is making sure Batman the rat

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has recovered from her operation.

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Just going to check on Batman, see how she's doing.

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We've got to try and find her though, somewhere.

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She's hiding.

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Oh, there she is.

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Hello.

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How are you doing?

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How are you doing?

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Oi!

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You're feeling defensive!

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Just bit me. Hey? Feisty!

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She's all right, isn't she? I think she's awake!

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So she's looking good.

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Batman's owners, Georgina and James, will have to make sure

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she doesn't nibble the wound with those sharp teeth.

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There you are. Sorry about the wait.

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-It's OK.

-Just finishing off the final touches to the buster collar.

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-There you are.

-They won't stay long.

-No, exactly. There you are.

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-Oh, hello!

-How are you doing?

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-Aw!

-She had one little nibble.

-I did hear!

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That's the nurse's sort of vague attempts at a little buster collar.

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Good luck trying to get that on her!

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And basically, sort of scooping it over her head...

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Which isn't going to happen.

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-Yeah, but that's as an emergency, if need be.

-OK.

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-But hopefully, Batman will live to fight another die.

-Yeah!

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That was the lump there. So it was a fair size.

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That's horrible.

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It's not the nicest. No.

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A bit grim, isn't it?

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But we'll keep hold of it, so if you do want it analysed ever,

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-we can do it.

-Thank you.

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-Thank you.

-Bye.

-Take care.

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It's nice when you sort of do an operation and send them home.

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It's always satisfying.

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Some patients are just too big to come to clinic.

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In Neath, one of the UK's leading exotic specialists,

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Lance Jepson, is on a home visit.

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-I've come to have a look at this python.

-Yeah, she's at the back.

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A rescued 16ft-long python, Baby Worm,

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has been having breathing difficulties

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and just examining her is going to be a challenge.

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-Are you going to come out?

-Do you want to do it?

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Grumpy.

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Oh, and a bit snotty.

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Oh, she's heavy, you know?

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Yeah, she's about 6 stone 2, last time I weighed her.

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-Is she?

-Yeah.

-OK. I've got her.

-Right.

-Oh.

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Right, if I can have the business end.

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-Everybody OK?

-Yeah.

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Good girl.

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See if she'll take a breath.

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Well, there's no sign of any mouth rot.

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She's got quite a lot of mucus in there. I'm just waiting to

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see if she'll take a breath.

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And then we'll maybe get a quick look down her windpipe if she does.

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I think she's going to just hold her breath.

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What I want to do, while I've got the opportunity,

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is to try and take a swab.

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-When did she last feed?

-She hasn't fed since we've had her.

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-You've offered and she hasn't taken it?

-Yeah.

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OK.

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Right, will you take her head, please? OK. Thank you.

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A lot of people will buy a snake, which is 3ft long,

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and there is that thing about, OK, it grows to 16ft long, yeah, fine.

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I can cope with that.

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But actually there is no real perception

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of what a 10ft, 12ft, 16ft-long python,

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how big it actually is

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and what it entails to look after it.

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We rescued her from Newport and she came back to us then.

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But she's with us for life now.

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Baby Worm is getting all the care she needs now

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and Lance will keep an eye on her condition in the future.

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Back at the main practice in Sketty,

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there's one little patient who can't seem to stay away.

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Batman the rat was admitted overnight for chewing her stitches

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and vet Sarah Martin is going to sort things out.

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A natural thing for them to do is

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if something different is there

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that they will try and nibble.

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Right, Batman, let's have a little look.

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Employing her best Blue Peter skills,

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Sarah thinks she's found the answer.

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Challenging is the word, all right!

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And I think we've accepted that challenge.

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That's why we're still here at the moment, trying to come up with stuff.

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But yeah, small animal, small wound,

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but massive problem at the moment.

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Batman must wear this customised collar,

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or her wound will fail to heal.

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Let's see if we can slide this over her head.

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How long it's going to stay there is a different story,

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or whether it's going to fit, in fact, may be a different story.

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I think if I can get her ears past it, this might be a winner actually.

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Just need to stay still, sweetie.

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She doesn't look delighted.

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I don't think she'll be able to get it off, mind.

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At least she's not immediately taken it off,

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which is more success than we've had so far.

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Vets sometimes don't know what's coming through the door.

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-Hi there. Come in.

-One fat cat.

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I'm Gareth, I'm the vet. How are you doing?

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Jean and her son Jeff are worried about their family cat.

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-This is Tiger, is it?

-Yeah.

-How long have you had Tiger for, then?

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-A month.

-Oh, right.

-It was about November.

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October the 8th is on it, I think.

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He was quite a large cat when we had him.

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-I just think that he's got larger.

-He's got fatter, has he?

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-He's got fatter, yeah.

-He's just like that, in the house.

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-He's not moving.

-He's not moving around much, is he?

-No.

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That's exactly how he is all day.

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To be honest, I'm quite worried about him.

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He is big, he's very skinny and it's his belly that's very big.

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You can see his shoulder blades are sticking out. There's no fat on him.

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Having a feel inside him, he's got some lumps in his abdomen.

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They feel like growths, unfortunately.

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I hadn't thought of that.

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All this sort of lump here is like a... Just there.

0:18:290:18:32

That's like a big lump inside him here.

0:18:320:18:35

It's in the region of his kidney.

0:18:350:18:37

So what you're telling me...

0:18:400:18:42

I oughtn't go back with him?

0:18:420:18:45

Possibly not.

0:18:450:18:47

-I'm worried that it's not good news for him, really.

-OK.

0:18:490:18:53

Really, it depends on whether we sort of just spend ten minutes

0:18:530:18:57

getting an answer for you and that would be a little scan,

0:18:570:19:01

which won't hurt him, it's like an ultrasound scan that ladies have.

0:19:010:19:05

I want to be sure for you and him that we're doing the right thing.

0:19:050:19:09

Yeah. No way could I just keep him like that.

0:19:090:19:14

We'll see what the results are, but if he's not eating

0:19:140:19:17

-and he's got no energy.

-He's going to get worse.

-Yeah.

-Yeah.

0:19:170:19:20

-OK.

-OK?

-OK.

0:19:200:19:22

That'll be 10-15 minutes.

0:19:220:19:24

Gareth is so concerned about Tiger's condition

0:19:250:19:29

that he immediately scans him to prove his diagnosis.

0:19:290:19:32

-Sweetie.

-All right there, boy?

0:19:320:19:34

There we go, my darling.

0:19:340:19:36

-Good lad.

-Good boy.

0:19:360:19:38

That's the lump that we can feel, sort of here.

0:19:380:19:41

That is his kidney.

0:19:410:19:42

I'm just going to gently do his measure.

0:19:420:19:45

In a cat, they should be about that size. About sort of 4x3cm.

0:19:450:19:50

That's measuring about sort of 7cm long. So quite big.

0:19:500:19:54

And Tiger's blood results confirm Gareth's worst fears.

0:19:540:19:59

Yeah, he's in sort of massive kidney failure.

0:19:590:20:03

So it all fits in with kidney disease, really.

0:20:030:20:07

I think it's bad news for Tiger.

0:20:070:20:09

So we'll have to go through and speak to his owner

0:20:090:20:12

and I think it might be kinder to let him go, to be honest.

0:20:120:20:15

The care of livestock and farm animals

0:20:220:20:25

make up a quarter of the vets' workload.

0:20:250:20:28

Today, Gwen Rees is heading to the Neath Valley

0:20:280:20:31

to curb a young stallion's manly ways.

0:20:310:20:34

Storm's already a father of four

0:20:340:20:36

and his owner Nicola wants to stop him breeding.

0:20:360:20:39

I've had him since he was 16 months, so close on nearly four years now.

0:20:390:20:44

So yeah, he's my pet, my baby.

0:20:440:20:48

Sedating an animal as large as Storm doesn't come without risks.

0:20:480:20:53

OK, if you just give that to me...

0:20:530:20:56

If everyone else walks away.

0:20:560:20:59

Good boy. Good boy.

0:20:590:21:02

Good boy.

0:21:020:21:04

All right. Steady, boy.

0:21:050:21:08

So if you just basically... like that, really.

0:21:080:21:12

I'm going to be in there. Perfect.

0:21:120:21:15

I wouldn't change him for the world, to be honest,

0:21:150:21:17

but it needs to be done.

0:21:170:21:20

You wouldn't want them to go through pain, the same as a child.

0:21:240:21:28

They are like our children. So he'll have a lot of love later.

0:21:280:21:33

Watch him now, as he gets up.

0:21:340:21:36

The main risk is when he gets back up again, so we'll be here anyway.

0:21:360:21:40

Whoa, boy.

0:21:400:21:43

If you could just sit on his head, please.

0:21:430:21:46

-Good boy.

-Steady, Storm.

0:21:460:21:48

-Good boy. Good boy.

-We're almost there.

-Good boy.

0:21:480:21:52

Good boy.

0:21:520:21:54

OK. OK.

0:21:580:22:00

I'd rather he would have waited maybe one more minute to wake up,

0:22:000:22:03

until I was away, but everything else was absolutely fine.

0:22:030:22:07

Ready to come off anyway.

0:22:070:22:09

Whoa, boy. Not yet.

0:22:110:22:13

OK.

0:22:140:22:15

Storm's a bit woozy after his anaesthetic

0:22:150:22:18

and as he finds his racing feet,

0:22:180:22:20

he could be a potential danger to himself

0:22:200:22:22

and the people trying to help him.

0:22:220:22:24

Whoa, boy.

0:22:240:22:26

Calm down. Calm down.

0:22:260:22:28

Good boy!

0:22:280:22:29

I'm alive. The horse is castrated.

0:22:290:22:32

I try not to tell people I enjoy castrating things.

0:22:320:22:36

I do wonder why I'm single sometimes!

0:22:360:22:39

SHE LAUGHS

0:22:390:22:41

In the practice hospital, vet Gareth's got the difficult task

0:22:470:22:51

of breaking the bad news of Tiger's diagnosis to his owners.

0:22:510:22:54

Tiger's fine. He's been really good.

0:22:540:22:56

-He's just having a cuddle off one of the nurses.

-Yes?

0:22:560:23:00

-It's not very good news though.

-No.

0:23:000:23:03

-Um... Basically, he's in sort of severe kidney failure.

-Yes.

0:23:030:23:07

-His kidneys have packed up.

-Most cats do...go that way.

0:23:070:23:12

-It's common in old cats.

-It's common in old cats.

0:23:120:23:14

-There isn't really any treatment for him.

-There's nothing for him.

0:23:140:23:18

No. I think it's probably the kindest thing to let him go peacefully.

0:23:180:23:21

-So is that OK?

-OK, then.

0:23:210:23:24

We'll give him an injection, he falls asleep very gently,

0:23:240:23:27

so he won't feel anything, he won't suffer.

0:23:270:23:30

Hello, darling!

0:23:300:23:33

Are you going to leave me?

0:23:330:23:35

Are you going to leave me, Tiger?

0:23:350:23:38

Are you purring?

0:23:380:23:39

TIGER PURRS QUIETLY

0:23:390:23:41

Are you purring? No.

0:23:410:23:43

You've been telling me for about four days, leave me alone.

0:23:450:23:51

I don't want to be bothered.

0:23:510:23:53

You don't want to see him being put to sleep, do you?

0:23:530:23:57

I don't think I want to see you put the needle in.

0:23:570:24:00

That's totally understandable. Lots of people don't, that's fine.

0:24:000:24:04

-I don't think I could do that.

-That's fine.

0:24:040:24:07

Sharon will give him a big cuddle and he won't feel anything, he'll gently fall asleep.

0:24:070:24:11

And he'll fall asleep. Well, that's all he's been doing.

0:24:110:24:13

And I've got to be sensible about it, haven't I?

0:24:130:24:17

I love you more than you love me, evidently.

0:24:170:24:20

OK. Right.

0:24:210:24:24

Good boy, aren't you?

0:24:240:24:25

Thank you very much for your kindness, all of you. OK?

0:24:300:24:34

-All the best.

-And thank you for all you've done.

-OK.

-Thank you.

0:24:340:24:38

-Goodbye.

-Bye.

0:24:380:24:39

It's very sad, isn't it?

0:24:450:24:48

It's always sad, no matter how many times you sort of have to do it,

0:24:510:24:54

but you have to remember that you're doing it for the right reasons,

0:24:540:24:58

doing it for Tiger's sake and it's the kindest thing, really.

0:24:580:25:02

Animals give lots of joy, but it's always that sad moment

0:25:050:25:08

that comes when you have to sort of let go, really.

0:25:080:25:11

In his case, I think, if we tried to help,

0:25:110:25:14

we'd just be prolonging things and it's kinder to let him go.

0:25:140:25:18

All right, my sweetie.

0:25:180:25:20

There's a good boy.

0:25:200:25:23

There's a good boy. All right, my darling.

0:25:230:25:26

There we go, good boy.

0:25:260:25:28

He'll fall asleep now. Good boy, Tiger.

0:25:280:25:31

There we go. Good boy.

0:25:310:25:34

He found a good home in the end. It's a shame it wasn't for long.

0:25:340:25:37

Jean couldn't face life without a pet

0:25:440:25:46

and a few weeks later she adopted another rescue cat call The Guvnor.

0:25:460:25:50

In Bonymaen, Georgina and James are making sure that Batman the rat

0:25:550:26:00

is following the vet's orders.

0:26:000:26:02

She hates it! She's getting so much stuff stuck in it.

0:26:020:26:06

Yeah, you can see now,

0:26:060:26:07

that's all she does is dig and try to get it off.

0:26:070:26:11

But it is for her own good.

0:26:110:26:13

Yeah.

0:26:130:26:14

I looked after a friend's rat when I was little and it was amazing.

0:26:140:26:19

It used to come and sit on your lap and you could tickle its belly

0:26:190:26:23

and it would roll around and stuff. It loved people.

0:26:230:26:26

It changed my views on rats, basically.

0:26:260:26:29

They're a lot cuter than you imagine.

0:26:290:26:32

I wasn't sure about them in the beginning, but I do like them.

0:26:320:26:36

Hopefully, I can take that off in a few days when she calms down.

0:26:360:26:40

The customised collar worked

0:26:420:26:44

and Batman's wound eventually healed up nicely.

0:26:440:26:47

Three days after his "dancing on ice" accident,

0:26:520:26:55

Gwen is visiting Snap the alpaca

0:26:550:26:57

to see if he's ready to return to the field.

0:26:570:26:59

All right, Snap?

0:27:010:27:03

Yeah, that looks really... That looks fine, doesn't it?

0:27:030:27:08

Hey, dude. Remember me?

0:27:080:27:09

Probably not. You were pretty outers last time, weren't you?

0:27:090:27:12

Right then, boy. Love your hair. It's like mine in the rain.

0:27:120:27:16

Come on, then.

0:27:170:27:20

At last, Snap and Crackle can be reunited.

0:27:200:27:23

# Je t'aime

0:27:250:27:28

# Je t'aime

0:27:280:27:30

# Oui, je t'aime. #

0:27:300:27:33

It's really quite emotional, watching him go back and run over like that.

0:27:330:27:37

Oh, look at them! Aw!

0:27:370:27:39

Aw, they're reunited at last!

0:27:420:27:44

Aw! Awesome!

0:27:470:27:49

Happy ending!

0:27:490:27:51

You've got to try and remember the good stories,

0:27:510:27:53

because they definitely carry you through the bad ones,

0:27:530:27:56

and today's one of those good stories.

0:27:560:27:57

Just seeing those two alpacas running towards each other,

0:27:570:28:00

I got really choked up!

0:28:000:28:02

It was really nice. Yeah, it's definitely a day to remember, today.

0:28:020:28:05

I love it. I'm chuffed! Walking on air!

0:28:050:28:08

Next time on Vets 24/7,

0:28:120:28:13

partner Gareth Field gives a cat a Hollywood smile...

0:28:130:28:18

Even with his pointy canines, they look OK.

0:28:180:28:21

He'll still look tough!

0:28:210:28:24

..70-year-old Tommy the tortoise is in trouble...

0:28:240:28:27

He's gone with me, through thick and thin.

0:28:270:28:30

Everybody's laughing that I'm getting upset about a tortoise.

0:28:300:28:33

..and newest vet Rebecca Lee gets her hands dirty.

0:28:330:28:37

Gosh, she's got... BREAKS WIND

0:28:370:28:40

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