Mumbai Slum Survivors


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These are the world's toughest slums.

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One in four people across the planet call them home,

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living side by side with poverty, pollution and disease.

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But many don't just survive...

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..they thrive.

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To achieve success, they have to be driven, disciplined and passionate.

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But can they motivate young Brits

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who think they've really got it tough?

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To find out, we're putting trainee mechanics, plumbers and chefs

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to the ultimate test of a ten-day apprenticeship to see if

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they've got what it takes to call themselves slum survivors.

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This time, three inexperienced plumbing apprentices

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are put to the test.

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They'll have to be driven...

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I don't know how I'm going to be able to work as hard as I did yesterday.

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..keep calm under pressure...

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-Stop pushing it, would you?

-I'm not!

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You are, I can see you, I'm not blind!

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..and passionate.

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Oh, no, my finger hurt, more than all my life.

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But will they rise to the challenge and master important skills

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to kick-start their lives back home?

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Are we done?

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This is Jack.

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He's unemployed, struggling to survive on benefits,

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and, having applied for hundreds of jobs, still hasn't got one.

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I need a job.

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In fact, I don't need a job - I need a career. That's what I need.

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I don't want a dead-end job,

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I want something that I can work towards and progress in.

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He's passed all his plumbing exams and got the support

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from his girlfriend, Charlotte, so what's going wrong?

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Well, Jack is, um... he's a little shit, really.

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He winds me up.

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I love him, though.

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His best quality - he's just a really genuine, nice lad.

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He's got a heart of gold. He'll do anything for anyone.

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He's also got a backup plan.

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I do a lot of rapping and making music, writing lyrics,

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just gets it off my chest.

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Yeah, big up the BBC...

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It's my drug, it's my favourite drug.

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Wanna be, wanna be MC. Listen, yeah.

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Cos that's the job of a real MC from Eminem and Tupac to Eazy-E...

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But there's one massive reason Jack's desperate to be a plumber.

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In 2008, my mum was in hospital and I actually managed to get

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a placement with a person who could have given me

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an apprenticeship and possibly a job at the end of it, but the day

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I was supposed to go to that placement

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was the day that my mum passed away.

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Because my mum passed away thinking I was going to be a plumber, that's why I want to be a plumber,

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Cos you know, I made my mum proud that I followed through

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with it and managed to accomplish it.

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When 18-year-old Elisa isn't working hard at college,

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she's stacking shelves.

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I work at ASDA.

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It's an all right job.

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It gives me money at the end of the month, and it's simple,

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so it's good for a teenager.

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Plumbers generally are more, er, male, so how's this glamorous teen

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going to cope?

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Men are stronger than women,

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but thank God there are tools that a woman can use

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that make it just as easy.

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As a female plumber, she'll need to ooze confidence.

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At home she's loud, and she's really funny, like, she's... I use the word weird,

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she's weird, but when she's outside, she's not as confident.

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At school, I never used to be a natural leader,

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I'd just be the one to, like, just be there and be quiet.

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This trip is Elisa's chance to shine and prove herself,

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but will she stand up and be counted?

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Finally, meet Arsa. He's a man who loves chicken.

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I can probably say it feels like my best friend.

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When I'm lonely, I eat chicken.

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When I'm happy, I eat chicken.

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Pretty much always eating chicken.

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He's 17, just started college and is super confident.

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I'm going to make a great plumber because I'm very determined.

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I'm a good listener.

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But sometimes, it's all just a bit too much effort.

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The whole stair thing, I find it, like, irritating.

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Just give me a elevator and I'll be all right.

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Arsa lives in London with his three-year-old sister

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and long-suffering mum, Odile.

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I am a guaranteed mummy's boy.

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I have no problem with, like, being a mummy's boy.

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If Arsa can sleep like he wants and eat like he wants,

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you've got a happy Arsa!

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For the next ten days, Jack, Elisa and Arsa will be learning plumbing

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the local way, in the booming city of Mumbai.

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But where do they think that is?

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It's near Africa, I think.

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I wouldn't say it's near like Germany or anything like that.

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I'd say somewhere round this area.

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Well, they're in for a shock.

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It's 4,500 miles away on the west coast of India,

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and for this trio, it's going to be like nothing

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they've ever seen or experienced before.

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My name's Arsa.

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Hopefully, it'll be good, so I really can't wait.

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We're all from different places,

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so there's never going to be something not to talk about.

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As soon as we step off that plane and we just realise

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what we've got ourselves into, it's either going to be an, ah, or a...

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Mumbai is a mega city.

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It's the business hub of India and home to over 18 million people.

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Known as the city of dreams, over 300 families come here every hour

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to turn their hard work into hard cash.

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So it's no surprise it's got a massive housing shortage.

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Over half the population have no choice but to live in slums,

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with limited access to the basics of life we take for granted,

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like clean water.

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Death and disease are widespread, and in a country where more people

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have a mobile phone than use of a toilet, life here can be very tough.

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For our three trainee plumbers,

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they're about to face all this head-on.

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I want to go in that!

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They're heading to the largest and most notorious slum, Dharavi.

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It's their first experience of India,

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and, with no obvious rules of the road, it's who dares wins.

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This is hard!

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Oohoo! I would never ride a bike in this place.

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Oh, wow, look at the sheep!

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What are those sheep doing?

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Whoa! Look out! There's bad rubbish everywhere.

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I think it's weird, like, mad how completely different the country is to ours.

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It's too obvious for comfort.

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Yeah, way too obvious.

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In no time at all, Jack's entertaining the locals.

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Let me paint a picture pass the brush

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Let me brush aside all your mistakes and take you with me

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To a land far away with amazing distance with words of wisdom

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Welcome to the land of tranquillity and maybe you're sane

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Cos life is what you make it face it

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Give your head a wobble or maybe shake it, but don't be too hasty

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We've all got dreams that we're chasing

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So never break your own promises or your life has been wasted

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Embrace it, hold it like a lover so close you can taste it

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Cos I can see the light that's within if it's only faintly.

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Sweet.

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Wow!

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Dharavi is slap bang in the middle of the business district,

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and is home to more than a million people.

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I didn't expect it to be this busy but, like, everyone is everywhere.

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There are so many people.

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It's one unending stretch of narrow alleyways, cramped houses

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and the smell of sewage.

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As much as I knew it wasn't going to be the same as England,

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like, I never thought it would be this bad.

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From what I've seen so far, like, I've seen that raw sewage

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on the floor and that, so the standards of it is not really

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that high, but hopefully we can make a change to it.

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But for now I'm really shocked and saddened by what I see.

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You can't just turn on a tap here.

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Water has to be collected from a communal supply,

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and with one toilet to around 1,400 people, it's not luxurious.

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In England, nobody really lives in poverty that much.

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I mean, we say we do, I mean, I'm on £50 a week and Jobseeker's.

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Compared to most people in England, that's peanuts, but compared

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to the people that's living here, I'm pretty much a millionaire.

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In India, there's no Jobseeker's allowance or state benefits.

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It's quite simple - if you don't work, you have no money to live.

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One slum plumber who knows all too well

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how tough life can be here is Moshin.

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He is 23 years old, has been plumbing for eight years,

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and has to support his mum and sister on next to nothing.

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How many hours a day do you work?

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Is depend upon work.

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It depends.

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If it's 24 hours, we work 24 hours.

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What, 24 hours?

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So that's like a full day, isn't it?

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When we need to work 24 hours, we work.

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How much money do you actually earn a day or...?

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£5.

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You make £5 a day?

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So you started at a very young age.

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How old was you when you started?

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15 years.

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15 years old.

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Why did you leave school?

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For the finance problem.

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Finance? What, you have to pay to go to school here?

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Yeah, of course.

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Oh, in England it's free, so...

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India, when you have the money you can learn, otherwise no.

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There are exposed water pipes everywhere, and Moshin wants to see

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if their college training is up to the challenge of slum plumbing.

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So this is a pipe that has broken.

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So we have to join... Another pipe is inside the water.

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We have to find them.

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Yeah, the pipe is somewhere in this gunk.

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So, Jack, do the honours!

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All right, homey.

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But get a bag to put on the hand.

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Want to be a plumber, I'm going to have to get used to it.

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See, it wasn't so hard.

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It's broken. You've just got to take it out.

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They've all studied plumbing, so they should know the basics.

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Let me stand on the side of you so I can step on it

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so you can hold it there.

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First, keep your tools out of the sewage.

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Oh, flipping hell! I'm an idiot.

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-Sorry about that.

-Oh, bless him!

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Are you OK?

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Accuracy is essential.

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I don't think I've cut this straight, you know.

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It's fine, it doesn't really matter that much, I don't think.

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It's not going on straight.

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And remember to watch what you're doing.

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I didn't even... Oh, I need to stop doing that, I really do.

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I don't know how I cut my finger, but safety first, eh?

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I'm not putting it back in that sewage.

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Make sure you get it right the first time.

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Is it bent or is it curved?

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-It's bent?

-Keep where I am and see what happens.

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Keep mum, go on.

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And finally, adopt a professional attitude at all times.

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Oh, can't you do it with your hands?

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It's not that, we have to use this to loosen it up.

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-Oh, no!

-Shut up!

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Stop arguing with the boss!

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With the pipe fixed, countless residents can get water again,

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but our three did have a lot of help from Moshin.

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4,000 miles away from home and our first plumbing job done.

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My hand smells like it just came from a horse.

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It's disgusting, yeah!

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Get it away from me.

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Congratulations, team, huh?

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But after washing away the smell of horse, Jack, Elisa and Arsa

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have been called out to another area of Dharavi.

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Moshin has summoned his apprentices to a local clothing factory

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to deliver bad news.

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By mistake, they damaged one pipe, so I had to go and repairs.

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A bit winded that we messed up, really, but...

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Thought we did a good job.

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But, oh, well, things happen.

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With lots still to learn, Moshin decides to take them back to basics,

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and gives them a really simple job to do.

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That's got to have to put some taps in here, replace this one

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because it seems like it's leaking or something.

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I am baffled, as in I don't know.

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I have never fixed an actual tap before.

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It doesn't look that difficult.

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Phew! This should be a quick job, then.

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This factory relies on a daily supply of water,

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which they store in this tank.

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It keeps the business running 24/7, and when it's gone, it's gone.

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It's vital, therefore, none is wasted.

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Keeping a close eye on their work is the factory boss.

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Yo, Jack, Jack! Pass me the tape and the stuff.

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All right, all right. Please!

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Thanks. Sorry.

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So basically I think what we have to do is wrap the tape,

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wrap this with the tape, right, and then put in this one.

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Is it on?

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Yeah, you just have to keep screwing it. It'll tighten eventually.

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They really can't mess this up - it's so simple.

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-Is it straight?

-Yeah.

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The second tap, though, is slightly more complicated because

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it's connected to over 500 litres of precious water.

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Now we're at square one again, we need to figure out how to do

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this one without pissing everything through.

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Wait, let's see. Let's turn it on first of all.

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-I've already turned it on - it definitely works.

-Right.

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Do we need to cut off the water here, like stop it from rushing out?

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No, there is no way to stop the water out here.

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-So how...

-How do we get that out without...

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-So you mean...

-How do we replace that?

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You have to do it quickly.

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-Oh, all right.

-Look, you get that...

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If that's the only way I'm doing it, then fair enough, suppose.

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-Jacky boy, you know, one of us is going to get wet.

-I'll do it.

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-Cool.

-Let the boys do it.

-I'll help you with it.

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There's about a metre of head of pressure,

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so it shouldn't come out that fast, probably one blast.

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Elisa, if you can push this to the wall...

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Can you hold it to the wall?

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I'll unscrew it, and then...

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Right, you unscrew that, I'll put it on quick. Ready?

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Right, get ready for... Do it, quick, quick, quick, quick!

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Wrong way! You're going the wrong way.

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I've dropped this... Can't get it in.

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This is just... Pass it here, pass it here, I've got it, I've got it.

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-You got it?

-You got it?

-I've got it.

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Euw!

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So I turn it on!

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Are you done?

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All they need to do now is tighten it.

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What could possibly go wrong?

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Now just keep twisting it. One more turn, isn't it?

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So you're going to have to hold it at the top, cos I'm twisting it.

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I got it, I got it, all right.

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Hold it, please, because I don't want to be...

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You don't want to break it.

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One more round. Go on, spin.

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Well, no, I'm just... I'm breaking it.

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-Oh.

-Shit!

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It looks like it's leaking from here.

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Oh, shit!

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I told you I didn't want to break it.

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-You've snapped it.

-Does it snap?

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-Yeah.

-Oh, shit!

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How did it even snap?

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-Now that's a problem.

-Now that's a problem.

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Oh, my God! See, I told you I didn't want to... Oh!

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How did you? How did it snap?

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I told the boys I didn't want to.

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This is a problem.

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They've broken the pipe connected to the tank

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and the water is flooding out.

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It was really tight, and I knew it was going to eventually snap,

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and then the boys went, no, one more turn, and I was like, ooh,

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and then I did and then it cracked.

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If Elisa had been more confident, this might not have happened.

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So if you try and shove these plastic pipes...

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-So are we draining the water?

-It's not the plastic pipe's fault.

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It is! If it was copper, it wouldn't have broke.

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I think it's completely my fault.

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Are you OK?

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Saving the water is the priority.

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If they don't stop the leak immediately, there's also

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risk of electric shock if water gets into the machinery,

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and the manager could lose a lot of money.

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Do you think we should help them?

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-I don't... No.

-They don't want our help.

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To be honest, I think we've done enough.

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-I don't that they really want us there now.

-No.

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Oh, they must be cursing us right now.

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I know. They must hate us.

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We're literally in a strange place, we don't know what we're doing.

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And everyone's looking at us like you guys are pricks.

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Moshin is doing all he can to clear up their mess,

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but the factory manager has had enough.

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Well, that could have gone better.

0:18:330:18:36

Our three are finding out the hard way that it takes more than

0:18:440:18:48

just a plumbing course to be successful in the real world.

0:18:480:18:52

India is the second most inhabited country in the world,

0:19:050:19:08

and it's predicted it will become one of the most successful economies

0:19:080:19:11

in the 21st century.

0:19:110:19:13

Over six million people, though, still live in slums, without

0:19:160:19:20

access to any clean water, but they can see progress in other areas.

0:19:200:19:25

The Sea Link Bridge connects the north of Mumbai, where Moshin lives,

0:19:280:19:32

with the south, and is a lifeline in a city crippled with traffic.

0:19:320:19:36

But the toll means it's too expensive for slum dwellers

0:19:390:19:43

like Moshin, who's offered to show Jack how the other half live.

0:19:430:19:47

So, Moshin, is this your first time on this bridge?

0:19:470:19:50

-Yeah. It's the first time.

-The first time.

0:19:500:19:53

So before this bridge was built,

0:19:530:19:55

how long would it take you to get from that side to that side?

0:19:550:19:59

At the east street, two hours to...

0:19:590:20:01

Two hours? Is that driving?

0:20:010:20:03

-On the bike. Bike driving.

-Wow.

0:20:030:20:05

So now we can by five to ten minutes.

0:20:050:20:07

Five to ten minutes, yeah. That's really good, then.

0:20:070:20:11

This is the pride of Mumbai.

0:20:110:20:14

On this side of the bridge, the streets are litter-free

0:20:140:20:17

and there isn't an open sewer in sight.

0:20:170:20:20

We are going now to South Mumbai,

0:20:220:20:24

the capitals of finance at Mumbai.

0:20:240:20:28

So this is where all the money is in Mumbai?

0:20:280:20:31

Yes. Actually, one house is one million pound.

0:20:310:20:36

-One million pound for a house?

-Aye, for one.

0:20:360:20:39

Forget slums here. In this part of the city there are mansions,

0:20:400:20:44

making it one of the coolest and costliest places to live in India.

0:20:440:20:48

That's Ambani's House.

0:20:500:20:53

This palatial 27-storey home belongs to the richest man in the country,

0:20:530:20:58

and, obviously, it comes complete with three helipads.

0:20:580:21:02

So that is owned by one person?

0:21:020:21:04

Aye. Only five peoples live at that house.

0:21:040:21:08

It's not exactly a house, really, is it? It's a tower.

0:21:080:21:11

So this is where, like, all the famous people in Mumbai live?

0:21:110:21:14

Yeah.

0:21:140:21:15

While Jack gets a guided tour of the posh part, students Elisa

0:21:180:21:21

and Arsa are on their way to one of the only colleges in the city

0:21:210:21:25

that teaches plumbing.

0:21:250:21:27

And their first lesson is how to keep a straight face.

0:21:340:21:37

What is the name of this?

0:21:370:21:39

-Big cock.

-Big cock.

0:21:390:21:41

I'd just call it a tap.

0:21:410:21:43

You are right.

0:21:430:21:44

Plumbers like Moshin unfortunately can't afford to come here.

0:21:440:21:48

The only training he can get is on the job.

0:21:480:21:51

If Moshin didn't have to look after his family,

0:21:510:21:54

then there would be a slight chance that he could come to college,

0:21:540:21:57

but the fact that he does, he's pretty much got no chance,

0:21:570:22:00

especially considering he doesn't earn a lot to begin with.

0:22:000:22:03

Having broken the pipe in the factory,

0:22:030:22:06

they're now going to learn how they could have mended it.

0:22:060:22:10

Inside.

0:22:100:22:11

If Moshin gave me the chance to fix, like, what went wrong yesterday,

0:22:110:22:15

I think I could definitely fix it.

0:22:150:22:17

I have the confidence now in myself from what the teachers taught us.

0:22:170:22:20

It seemed fairly easy, the way he did it, so I was just like, why not?

0:22:200:22:24

I could do that.

0:22:240:22:26

In the Indian colleges, they get taught more

0:22:270:22:30

but more street smart, and like basically force you

0:22:300:22:34

to think on your feet and figure out how to put things together

0:22:340:22:37

that are not meant to be together, whereas England they'd be,

0:22:370:22:41

basically say this is meant to be with this

0:22:410:22:43

and everyone puts it that way.

0:22:430:22:45

Back on the south side, the coastline is dominated by modern

0:22:450:22:49

skyscrapers instead of slums, and the streets are coming to life, and

0:22:490:22:54

Jack and Moshin are bonding over the country's most loved sport, cricket.

0:22:540:22:59

I told you I'm not good!

0:22:590:23:01

They both face tough challenges, but only one of them has a job.

0:23:060:23:09

How this experience helps you when you goes to your home?

0:23:130:23:18

Since coming here, it's opened my mind, it's opened my eyes.

0:23:180:23:21

It's made me realise a lot.

0:23:210:23:24

It's made me realise that even if I can't find a job,

0:23:240:23:26

at least I don't have to completely go without any money.

0:23:260:23:29

At least I don't have to completely go without any food,

0:23:290:23:31

so I don't think I'll be complaining nowhere near as much,

0:23:310:23:35

if any at all, when I go back home.

0:23:350:23:37

I found out a lot about Moshin and his life.

0:23:410:23:44

I found out a lot about... a lot more about India.

0:23:440:23:48

I think we did connect.

0:23:480:23:49

I mean, we've added each other on Facebook,

0:23:490:23:51

so when I get back, I'm definitely going to keep in contact with him.

0:23:510:23:55

I think when I go back to England,

0:23:550:23:57

I'm going to be a completely different guy.

0:23:570:24:00

I'm going to be a changed man. I'm already changed.

0:24:000:24:03

It's the sixth year anniversary of my mum passing away,

0:24:060:24:09

so it's a very tough day for me.

0:24:090:24:12

I'm 22 years old now. It doesn't get any easier.

0:24:120:24:15

I mean, I had a good cry last night, and I had a good cry this morning.

0:24:150:24:21

Jack, Elisa and Arsa have failed both of Moshin's tasks,

0:24:410:24:45

so we're upping the ante.

0:24:450:24:48

We're sending them to a different area

0:24:480:24:50

to learn from the very best in the business.

0:24:500:24:53

This slum is cleaner than most in Mumbai, but it still has

0:24:560:25:00

an open sewer running through the heart of the community.

0:25:000:25:03

Absolutely everything is dumped in here.

0:25:080:25:11

Used household water, litter and the human waste of everyone who lives here.

0:25:130:25:19

But, although it doesn't look like much compared to British standards,

0:25:200:25:24

many of India's most entrepreneurial people start in places like this.

0:25:240:25:28

Uncle is the wealthiest man in the area and the most respected.

0:25:300:25:34

He's been a plumber for over 30 years and his son, Ravi,

0:25:340:25:37

has recently taken over the family business.

0:25:370:25:41

Ravi's also now the new boss of our three trainee plumbers.

0:25:410:25:44

Being a successful slum plumber here boils down to just one thing -

0:26:070:26:11

hard physical work.

0:26:110:26:14

So can our three succeed in a place like this?

0:26:140:26:16

It's very narrow, isn't it, like?

0:26:160:26:18

Two people, isn't it, Jack?

0:26:180:26:20

If you and me stood side to side I think no-one else

0:26:200:26:22

would probably walk through.

0:26:220:26:24

Yeah, tell me about it. I'm stuck at the back.

0:26:240:26:27

You want to go in front?

0:26:270:26:28

No, I'm all right.

0:26:280:26:30

Well, stop moaning then.

0:26:300:26:31

I saw a dead dog over there.

0:26:340:26:36

-Seriously?

-Or a sheep or something, yeah.

0:26:360:26:38

OK, right. We saw its body but we didn't see its head.

0:26:380:26:41

I'm not going to lie to you, if my clothes dropped in there, there's...

0:26:410:26:45

-They'd be staying.

-..no way I'm going in there.

0:26:450:26:47

They're staying directly where they are.

0:26:470:26:50

Look, it looks like everything's

0:26:500:26:52

just dumped into the river.

0:26:520:26:54

Yes, pretty much. In England, you would get fined for that.

0:26:540:26:57

The plumbing looks a lot more sophisticated than the last place we was in.

0:26:570:27:00

Yeah. I think they did a lot of, like, do-it-yourself type of work.

0:27:000:27:05

For the next 24 hours, this is where they're going to call home.

0:27:050:27:09

In the gutter?

0:27:250:27:26

Would they have some boots or something, some wellies?

0:27:280:27:31

My chest, ow!

0:27:310:27:33

Arsa's about to experience life in the gutter.

0:27:340:27:37

Come, come!

0:27:370:27:39

All right, got it!

0:27:390:27:40

Yeah, he literally has to stand in human excrement.

0:27:400:27:43

Oh, ugh... In the what? Oh, hell, no!

0:27:440:27:48

I can't put my feet in that water!

0:27:500:27:52

That's not legal!

0:27:530:27:55

Ugh.

0:27:550:27:57

Oh, let's go.

0:27:570:27:59

Jack, sewer! I'm joking.

0:28:010:28:04

Right, what are we doing?

0:28:040:28:06

Got to make a hole.

0:28:060:28:07

Make a hole? Ah, oh, just ram it in there? OK.

0:28:070:28:10

That's obviously...

0:28:100:28:12

The other end.

0:28:120:28:15

What? Oh.

0:28:150:28:16

Go on, use your strength!

0:28:180:28:20

Oh!

0:28:200:28:22

Yeah, actually, I definitely need you to do that.

0:28:220:28:25

Arsa has to break through the wall on this side, while Jack and Elisa

0:28:250:28:29

dig a hole to lay the waste pipe in the ground on the other.

0:28:290:28:33

As slum plumbers, the faster they work,

0:28:330:28:36

the more jobs they complete, the more money they earn.

0:28:360:28:39

Until I burst through the whole thing?

0:28:450:28:48

Forget hi-tech machinery - this is as basic as it gets.

0:28:480:28:52

It's not lost on Arsa that an electric drill would go through this in minutes.

0:28:560:29:01

Yeah.

0:29:110:29:12

That one's shaking.

0:29:130:29:14

It's kind of big, though.

0:29:160:29:17

Woo!

0:29:230:29:24

Right, um...

0:29:240:29:25

And so far, they're not impressing the boss.

0:29:310:29:34

He's used to it.

0:29:380:29:40

These ones?

0:29:470:29:49

Shall I jump over?

0:29:490:29:50

I can't even jump over this, but still... Huh!

0:29:510:29:55

Now, here I am!

0:29:550:29:56

Here, let me swap places with you.

0:30:060:30:08

OK.

0:30:080:30:09

Use your strength and hurry up? Wow.

0:30:210:30:23

Now I know what manual labour is.

0:30:260:30:28

This is the practical, hands-on experience

0:30:280:30:32

they don't get at college.

0:30:320:30:34

Arsa, I would be careful, because you're on the...

0:30:360:30:39

No, no, no, honestly, yeah, if you come from where I'm looking, it's just one rock.

0:30:390:30:43

Why are builders shit?

0:30:470:30:48

This is working in a river that I don't want to be in,

0:30:540:31:01

but it's all for the experience, so why not?

0:31:010:31:09

In college, we'll not have to break down any walls

0:31:090:31:11

or anything like that, we just simply stick a pipe on a wall,

0:31:110:31:14

connect it all to the white mains and you're laughing.

0:31:140:31:17

Yo!

0:31:170:31:18

Stop pushing it, would you?

0:31:180:31:20

I'm not, I'm not.

0:31:200:31:21

You are, I can see you, I'm not blind.

0:31:210:31:24

Stop pushing it!

0:31:240:31:25

I'm not doing nothing!

0:31:250:31:26

You are, I can see you!

0:31:260:31:27

-Ah!

-All right.

0:31:270:31:30

That man just told me to stop talking.

0:31:300:31:33

Communication is key, though.

0:31:330:31:34

Oh, my God! Got it.

0:31:340:31:36

-Oh, thanks.

-Ah!

0:31:360:31:38

Finally!

0:31:380:31:39

I've ripped my trousers. Oh!

0:31:410:31:44

It's not that bad, it's not that bad.

0:31:440:31:47

Are you kidding me? You can see straight through.

0:31:470:31:49

Like, I've never seen a plumber stand there with a big spear

0:31:590:32:03

metal thing and have to dig through rock.

0:32:030:32:06

I've never seen that one.

0:32:060:32:08

Despite all the moaning,

0:32:080:32:09

they are learning important tricks of the trade.

0:32:090:32:12

That's hard, flames are...

0:32:120:32:13

Hold it!

0:32:130:32:15

He's heating up the plastic

0:32:150:32:16

and putting another pipe of plastic inside to stretch it out,

0:32:160:32:20

and then hopefully, obviously, when it dries it will be a bigger shape.

0:32:200:32:24

This is not what I've learned to do.

0:32:240:32:26

It's already made in England, but here you actually have to make it.

0:32:260:32:29

But at least I know how to make it when I go back, I guess.

0:32:290:32:32

Is it hot?

0:32:320:32:34

Yeah, it's burning my fingers.

0:32:340:32:37

Hello!

0:32:380:32:40

Light is fading fast, and they still need to connect the pipe

0:32:440:32:47

to the house waste before it's too dark to work.

0:32:470:32:50

Wait, wait, wait! Arsa, stop, it won't...

0:32:530:32:56

What did he say? Oh, shit, can I jump over now?

0:33:030:33:06

I'm all right, I'm all right. Ugh!

0:33:150:33:16

My eyes is burning, my arm is aching,

0:33:160:33:20

my fingers feel like they been through hell. Oh, Lord!

0:33:200:33:25

All they need to do is fill in around the pipe,

0:33:250:33:28

but Arsa is getting tired.

0:33:280:33:30

That's nasty. I refuse to do that again.

0:33:320:33:35

Have to pay me!

0:33:350:33:37

No, no, no.

0:33:370:33:38

Uh?

0:33:390:33:41

What?

0:33:410:33:42

I'm having five minutes' break. I haven't had a break.

0:33:450:33:47

My foot's hurting, my back's hurting, and I'm a wreck.

0:33:470:33:50

Oh, damn! I need a drink.

0:33:500:33:52

I have never seen someone have to jump over a wall that many times

0:33:580:34:01

with a big poky metal long rod, busting through a wall.

0:34:010:34:05

In England, we got drills for that.

0:34:050:34:08

And that, for me right there, is effort.

0:34:080:34:10

Hallelujah!

0:34:370:34:38

-Are we done?

-Done.

0:34:380:34:40

Done, done.

0:34:400:34:42

Oh, thank God. Ravi, the boss...

0:34:420:34:44

I just thought he was so bossy,

0:34:440:34:46

and, like, bossy is fine as long as you're nice about it,

0:34:460:34:49

but he was like telling you what to do with a massive grin

0:34:490:34:52

on his face like, I own you, and I was like, mate, you don't own me.

0:34:520:34:56

I've seen people throw things out the door.

0:34:570:34:59

This is where the waste goes, isn't it?

0:34:590:35:01

I actually saw poo, like, flying past me when I was in this water.

0:35:010:35:04

Like, it's disgusting,

0:35:040:35:06

seeing a dog or dead sheep down the road, like, in the same river.

0:35:060:35:09

Honestly, the plumbing in England is completely different,

0:35:090:35:14

so if I can do it here, I can do it at home.

0:35:140:35:16

After failing their first two jobs,

0:35:190:35:21

they finally completed one successfully.

0:35:210:35:25

But life in the slums isn't all about work,

0:35:250:35:27

as our three plumbers are going to find out.

0:35:270:35:30

And as night falls, the place comes to life.

0:35:480:35:51

And Jack, Elisa and Arsa make their way to Ravi's house,

0:35:540:35:57

who has kindly invited them to dinner.

0:35:570:36:00

Ravi lives with his wife, parents and nine other family members.

0:36:010:36:06

It's a very traditional household, and if Elisa was a part of it,

0:36:060:36:11

she'd be doing the cooking, not the plumbing.

0:36:110:36:14

Uncle returns home to get an update from the boys.

0:36:160:36:20

Your son was like a ruthless dictator,

0:36:200:36:22

like, he said, I want it like this, not like that,

0:36:220:36:25

just pinpoint everything was... have to be like this, precise.

0:36:250:36:29

Oh, yeah, and he's always saying faster,

0:36:290:36:31

he's always going faster, faster.

0:36:310:36:33

Oh, damn!

0:36:410:36:42

So we was too slow, way too slow.

0:36:450:36:47

-Way.

-Way too slow. What actually makes a successful plumber in India?

0:36:470:36:52

So would Uncle consider employing

0:37:120:37:14

the first ever female plumber in India?

0:37:140:37:17

So would he even employ me?

0:37:170:37:19

Oh, OK.

0:37:290:37:30

But would you still pay her

0:37:300:37:32

the same amount as you'd pay the people doing the work?

0:37:320:37:35

That's OK.

0:37:440:37:46

So you've got it easy, you!

0:37:460:37:47

Finally, it's time to eat, and Elisa is allowed to stay

0:37:530:37:57

with the men because she's a guest.

0:37:570:37:59

Otherwise, she'd have to wait until they'd all been served.

0:37:590:38:04

Very tasty!

0:38:040:38:05

I really like that poppadum, I like that.

0:38:120:38:14

I learned a lot today. I learned a lot in perseverance.

0:38:160:38:20

I learned a lot in hard work.

0:38:200:38:22

I, like, sweat, like, proper breaking out in cold sweat,

0:38:220:38:26

like working hard.

0:38:260:38:27

I've learned that one, women sadly can't really be plumbers here

0:38:270:38:33

unless they're extremely strong.

0:38:330:38:36

Tonight, they're sleeping in the slum for the first time,

0:38:370:38:40

and the brutal day has taken its toll on Jack.

0:38:400:38:43

I don't know what's wrong with Jack.

0:38:450:38:47

I don't know if it's the heat.

0:38:470:38:49

I don't know if it's that, like,

0:38:490:38:51

plus the hard work on top of the heat.

0:38:510:38:54

Hopefully, he's fine, but I think it's all getting to him

0:38:540:38:58

and, like, obviously he's in India.

0:38:580:39:00

It's six o'clock in the morning, and Elisa's already up.

0:39:230:39:27

We had to sleep on the thinnest little mattress,

0:39:290:39:33

and my body feels all bruised.

0:39:330:39:35

It was horrible.

0:39:350:39:36

The only good thing was I was separated from the boys,

0:39:360:39:39

so I thank God for that.

0:39:390:39:41

Oh, having a sleep like that and then having to work all day...

0:39:490:39:55

It's how you have to be physically strong

0:39:550:40:00

and mentally, like, really strong, it'd be so hard, just so hard.

0:40:000:40:04

I've got that many blisters on my hand,

0:40:040:40:07

I don't know how I'm going to be able to work as hard as yesterday,

0:40:070:40:11

because my hands are just... my hands are going to really hurt.

0:40:110:40:14

I feel like...it begins with "F",

0:40:140:40:17

ends in "D", I'm not allowed to say it on TV, and that rhymes. Sweet!

0:40:170:40:21

They're all knackered, but Uncle doesn't care and drags them

0:40:220:40:26

around some local businesses.

0:40:260:40:29

There are hundreds of little factories here,

0:40:330:40:35

turning out everything you could possibly need.

0:40:350:40:38

This one solely makes a very popular Indian snack.

0:40:460:40:50

Sweaty, gets very sweaty and hot.

0:40:520:40:55

I've noticed most of these workers are women,

0:41:000:41:04

so it's all right for a woman to work in a factory?

0:41:040:41:06

I don't think Elisa likes him. She said he's so sexist.

0:41:160:41:19

It's not him that's sexist, it's just the culture, isn't it?

0:41:190:41:22

Yeah, it is sexist, cos remember, the women don't really do shit.

0:41:220:41:25

The women can't really make as much money as the men.

0:41:250:41:28

So the women can't be as independent as the men.

0:41:280:41:30

I'm sure they can't be getting much money for this.

0:41:300:41:33

They have to stop saying that!

0:41:340:41:36

Look, he's a dictator as well!

0:41:360:41:39

Yeah, yeah, I'm getting there, I'm getting there.

0:41:430:41:45

Do you know what,

0:41:450:41:47

I prefer to be, like, helping break down a wall than this.

0:41:470:41:51

I really don't like this.

0:41:510:41:53

They underestimate women, they really do.

0:41:530:41:56

Do you know what, he should come to England and then I'll show him.

0:41:560:41:59

It's a new day, a different slum, and, like everywhere in Mumbai,

0:42:070:42:12

people are making money to survive.

0:42:120:42:14

Here, at the largest open air hand laundry in the world, generations

0:42:160:42:21

of men have been supporting their families by beating...

0:42:210:42:24

..cleaning...

0:42:280:42:30

..drying...

0:42:320:42:34

..and pressing clothes from nearby hotels

0:42:350:42:38

for up to 16 hours a day, seven days a week.

0:42:380:42:41

There's a man in his underwear here.

0:42:430:42:46

That's what I'm saying, the guy is having a bath.

0:42:460:42:48

I don't think he's having a bath.

0:42:480:42:50

So have our lot taken on board Uncle's advice

0:42:520:42:55

that the first secret to success is to work hard?

0:42:550:42:58

The local plumber Prarsan is going to see just what they're made of.

0:43:010:43:05

OK.

0:43:210:43:22

Oh, love it. All right, come, let's go.

0:43:220:43:25

Cheers. What is the job?

0:43:290:43:31

-What?

-What, that's the boy's job?

0:43:320:43:35

But why can't I do the boy's job?

0:43:350:43:38

-Why can't she do the boy's job?

-Why?

0:43:380:43:39

What, to wash clothes?

0:43:420:43:43

I don't wash clothes, man. I don't wash clothes.

0:43:440:43:47

I really don't. I don't even do it at my house.

0:43:470:43:50

So, Elisa's angry she can't do it, Arsa's angry because he has

0:43:500:43:54

to do it, but thank God for Jack, who dives in with no moaning at all.

0:43:540:43:58

But he's maybe just a little bit over-enthusiastic.

0:44:010:44:04

Want me to do it?

0:44:040:44:06

Well, you said it's a test of strength, so you said put all my strength into it, so...

0:44:140:44:17

You can go through.

0:44:170:44:18

Yeah, yeah, I've got it, I've got it.

0:44:270:44:30

Flipping hell, this is deep!

0:44:300:44:32

I'm five foot three, I nearly drowned here, man.

0:44:320:44:35

Yeah, I'm six foot three, though.

0:44:350:44:37

I don't want do this!

0:44:370:44:39

Just get it done. It's not that hard.

0:44:390:44:42

Doing the laundry is something Arsa always leaves to his mum.

0:44:420:44:46

No, that's not legal. That should be illegal.

0:44:490:44:52

That's not legal!!

0:44:520:44:53

One, two. One, two, three. I don't want to do this.

0:44:550:45:00

The boys complete the test, but it's time for yet another moan.

0:45:050:45:08

I'm pissed off.

0:45:100:45:11

I'm pissed off.

0:45:110:45:12

I'm pissed off. I am not used to washing clothes.

0:45:120:45:17

Give me something to lift up heavy to prove my strength,

0:45:170:45:19

not to wash a bag of clothes.

0:45:190:45:21

I just find that a waste of time.

0:45:210:45:22

I don't mean to moan, but it's just a waste of time,

0:45:220:45:25

and if I can't use the washing machine at my house,

0:45:250:45:27

I've never decided to learn how to use it.

0:45:270:45:30

If I told my mum, "Mum, how do you use it?"

0:45:300:45:32

she would tell me,

0:45:320:45:33

and I would know how to do it and I'd wash my own clothes, no problem.

0:45:330:45:36

I've never decided to ask.

0:45:360:45:38

It's not that I can't, it's just I haven't decided to, so my mum will do it for me.

0:45:380:45:41

It's their last day in Mumbai, so after more failures than successes,

0:45:430:45:48

have they learnt enough skills to call themselves slum plumbers?

0:45:480:45:53

This huge washing machine needs vital repairs, and instead of

0:45:530:45:56

calling in the professionals, the laundry boss has agreed to

0:45:560:45:59

let our lot have a go at mending it.

0:45:590:46:01

Argh!

0:46:320:46:33

Yeah, man! I secretly like you.

0:46:360:46:39

All right, cool. Let's get cracking.

0:46:450:46:47

OK. We'll give it a go.

0:46:480:46:50

Let's see how it goes.

0:46:500:46:52

No problemo in the middle of the darko.

0:46:520:46:55

It's a big, complicated job.

0:46:570:47:00

They'll have to think it all through carefully

0:47:000:47:02

and pull together as a team.

0:47:020:47:04

He just said in the morning, like it has to be done for the morning,

0:47:070:47:10

so I'm guessing it's quite a big deal.

0:47:100:47:13

The livelihoods of the washer men are at risk if they don't finish

0:47:160:47:19

the job and the local slum plumbers will have to save the day again.

0:47:190:47:23

The last wash has finished,

0:47:240:47:26

so it's time to find out what they're made of.

0:47:260:47:29

47.

0:47:310:47:33

Throughout the job they'll each have a local plumber watching over them.

0:47:330:47:37

Two millimetres too short.

0:47:410:47:43

Get away with that, we'll get away with that.

0:47:430:47:45

Now we've got to cut the old pipe, remove the old pipe,

0:47:460:47:50

and prepare for the new one to go in.

0:47:500:47:53

-OK.

-Perfect.

0:47:560:47:58

The boys have come up with a plan, leaving Elisa...well, on her own.

0:47:580:48:02

I think we've actually got left with the hardest job, surprisingly,

0:48:030:48:09

because we basically have to cut the pipe and thread the pipe

0:48:090:48:14

and get it ready for them to just put it together,

0:48:140:48:17

and I'm quite shocked that they've just literally left me to do it.

0:48:170:48:21

Sweet! Step one done.

0:48:210:48:24

They're also working in 70 degree heat.

0:48:250:48:28

-88, right?

-88.

0:48:280:48:29

Yeah, 88, right. That looks like 88.

0:48:290:48:31

88, you know.

0:48:310:48:33

Oh, so that measures 88.

0:48:330:48:35

Yeah, man, sweet.

0:48:350:48:36

Well, we measured it, so we've just got to cut it now,

0:48:360:48:39

and then get it ready to be able to get threaded.

0:48:390:48:42

One thing they have learnt is accuracy is essential.

0:48:430:48:47

Six and what? Six and four is ten.

0:48:480:48:51

34, 34.

0:48:510:48:53

36.

0:48:530:48:54

Oh, right, I was going to say that, 36.

0:48:540:48:56

It's very important to cut perfectly or, like, to cut the right size.

0:48:570:49:02

You don't want to do it again.

0:49:020:49:03

It's always better to have it a little bit too long

0:49:030:49:06

than too short, because if you have it too short, you've got to do it again.

0:49:060:49:09

Yeah, that's what I'm saying.

0:49:090:49:10

I'm getting accustomed to not having all the tools to do

0:49:120:49:15

the right thing, so I have to improvise, so I'm getting used to it.

0:49:150:49:18

Arsa and Jack work together and they always leave me out.

0:49:210:49:24

So yeah, as you can see,

0:49:260:49:31

I end up just working alone or with the men, but I don't mind.

0:49:310:49:35

Arsa's still there, though. He takes ages.

0:49:350:49:40

You just said, yeah, that we leave you out.

0:49:400:49:43

Mm, let's go talk...

0:49:430:49:44

You're giving me high blood pressure, seriously.

0:49:440:49:46

If I was going to get high blood pressure

0:49:460:49:48

it's definitely from you, definitely from you.

0:49:480:49:50

Oh, chatting rubbish, mate.

0:49:500:49:51

Shut up, yo, be good.

0:49:510:49:54

Ay, yo, listen, listen, listen, mind the pipe near my nuts.

0:49:540:49:57

Yeah, well, do you know what? Be nice to me.

0:49:570:50:01

We is nice to you.

0:50:010:50:03

You've got one long pipe!

0:50:030:50:05

Come on, Alicia!

0:50:060:50:08

Arsa, help us, please.

0:50:080:50:10

So that will hold up for...

0:50:100:50:13

I think, yeah, this is the first pipe going in, definitely.

0:50:130:50:16

Despite their unique working practice, they've somehow

0:50:160:50:19

managed to get ahead of schedule.

0:50:190:50:21

Well, you're so tall, Arsa.

0:50:210:50:23

I know, it's such a good thing, isn't it?

0:50:230:50:25

Yeah, I think that's the only thing you...

0:50:250:50:27

Shut up!

0:50:270:50:29

A little bit.

0:50:310:50:33

The biggest fitting, I want one more turn.

0:50:350:50:38

Oh, now, wait, wait, wait!

0:50:380:50:40

-What?

-A little bit more, a little bit more, a little bit more,

0:50:400:50:43

a little bit, a little bit.

0:50:430:50:46

Stop!

0:50:460:50:48

-Jacky boy?

-Yeah?

0:50:480:50:49

I'm just fitting this onto this part.

0:50:490:50:53

Ah.

0:50:530:50:54

Keep going.

0:50:540:50:56

We're doing good. We're getting it done.

0:50:580:51:01

Keep going.

0:51:010:51:03

We're going to finish this before, way before. Ah!

0:51:030:51:06

It's nearly midnight, still hot,

0:51:070:51:09

but, surprisingly, it's all coming together.

0:51:090:51:12

Apparently, I think we're...

0:51:180:51:22

we might be done, but they're

0:51:220:51:25

going to get the boss in to inspect our work and basically to see if

0:51:250:51:29

the pipes are decent enough for the water to go through and everything.

0:51:290:51:34

The manager of the laundry must personally inspect their work,

0:51:350:51:39

as his livelihood depends on this machine working.

0:51:390:51:42

I'm proud of that, what we've done.

0:51:420:51:44

They were trying to make it seem like it was going to be eight hours.

0:51:440:51:47

We did that in, like, at least an hour and a bit.

0:51:470:51:49

It took us about three hours.

0:51:490:51:51

-Maybe took three hours.

-Yeah, but he has to put the water...

0:51:510:51:54

After checking the pipes, he turns on the supply of water.

0:51:540:51:57

But nothing comes out.

0:52:140:52:16

More checks are made, and still nothing.

0:52:320:52:34

It's not coming through.

0:52:340:52:36

I'm feeling a little bit worried at the moment

0:52:500:52:52

because the water doesn't seem to be coming through.

0:52:520:52:55

I don't really know why.

0:52:550:52:56

I'm just hoping it's not something that we've done.

0:52:580:53:01

We're just going to have to wait and see.

0:53:010:53:03

OK, it's working.

0:53:080:53:09

Finally, they get the news they've been waiting for.

0:53:090:53:13

Woo-woo!

0:53:250:53:26

Thank you very much.

0:53:260:53:27

Thank you.

0:53:280:53:30

If you're happy, I'm happy.

0:53:300:53:31

OK!

0:53:310:53:32

Thank you.

0:53:390:53:43

Come here, you two!

0:53:430:53:44

I don't hug, actually.

0:53:440:53:45

Go on!

0:53:450:53:46

So I'm pretty happy we didn't mess this one up,

0:53:480:53:50

cos that's effort to do that again, effort.

0:53:500:53:54

Our three trainee plumbers have been in Mumbai for ten days.

0:54:000:54:05

At times, it's been tough...

0:54:050:54:06

Well, that could have gone better.

0:54:060:54:08

Oh, damn! Oh, damn!

0:54:080:54:11

This is stressful!

0:54:110:54:13

..disappointing...

0:54:130:54:15

Actually, it looks like it's leaking from here.

0:54:150:54:17

-Oh, shit! It's leaking.

-Has it snapped?

-Yeah.

0:54:170:54:19

Oh, shit!

0:54:190:54:20

..and challenging.

0:54:200:54:22

Well, you said it's a strength

0:54:220:54:23

so you said put all my strength into it, so...

0:54:230:54:25

It was a good experience, wasn't it?

0:54:250:54:28

-Pretty good.

-Enjoyed it.

0:54:280:54:29

They've been back in the UK for nearly two months,

0:54:310:54:34

but has their time in the slums actually changed their lives?

0:54:340:54:38

My time in India was probably the most life-changing,

0:54:400:54:44

eye-opening experience of my life.

0:54:440:54:46

I've noticed since I've come back I'm a lot more positive thinker.

0:54:460:54:49

I think it's because of Moshin, because of how hard he works

0:54:490:54:53

for so little, it inspired me a lot

0:54:530:54:56

for wanting to come back home and do something with my life,

0:54:560:54:59

and just get a job, and hopefully now that I've got that

0:54:590:55:02

experience that I've had in India, hopefully, touch wood, I'll get it.

0:55:020:55:06

I've learnt to come out of my shell and become more confident.

0:55:080:55:13

I've actually started revising, which I never do.

0:55:130:55:16

I never, I just think, oh, you know, I'll pass it.

0:55:160:55:18

But it's made me revise and go, do you know what?

0:55:180:55:20

I actually really want this.

0:55:200:55:23

Like, just for myself and not for anyone else,

0:55:230:55:26

like, not for my dad any more, it's just for myself.

0:55:260:55:29

I learnt a lot about myself.

0:55:310:55:33

I learnt a lot about education of myself.

0:55:330:55:35

He knows now that to achieve his goal in life,

0:55:350:55:38

whatever he wants to do, that he has to put hard work into it.

0:55:380:55:42

I was messing about for so long that now it's like a race, isn't it?

0:55:420:55:46

It's like a race to get to the top, but I want to get to the top

0:55:460:55:49

and be the best I can be in anything I do.

0:55:490:55:51

Arsa's gone to India a boy and he's returned a man.

0:55:510:55:55

I couldn't be happier.

0:55:550:55:57

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