Gweini


Gweini

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-We've an au pair because sometimes

-we need an extra pair of hands.

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-People are so paranoid

-about losing a nanny.

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-I don't feel like the family's maid.

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-Years ago, the maid

-did everything for the family.

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-They weren't respected.

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-Today, maids are impossible to find.

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-Today's women would never do

-what we did.

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-The working environment

-of service industry workers...

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-..where women are the majority...

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-..remains fairly unchanged.

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-Hopefully, they treat you well.

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-But you're there to serve -

-they don't think of you as a person.

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-There are people

-who look down on you.

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-Others appreciate

-you're there to help them.

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-My own son doesn't approve

-of me doing it!

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-"Don't tell anyone

-you're a cleaner," he says.

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-It's not that he's posh.

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-He's a bit of a snob.

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-888

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-888

-

-888

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-888

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-The upper classes hired housemaids.

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-Today, there's a demand

-for cleaners and nannies.

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-Many women have made

-some sort of career through serving.

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-But during the last 100 years...

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-..there has been a shift in attitude

-towards the masters - and the work.

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-I love cleaning.

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-I'm always tidying up around here.

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-What I can manage, I do.

-I love cleaning.

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-Nansi started serving between

-school hours at eight years of age.

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-She recently retired

-as a cleaner at 92 years of age.

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-At 15 years of age, she was one

-of a handful of local people...

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-..who served the Marquis' family

-at Plas Newydd, Anglesey.

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-During the 1930s, she was

-one of 25 staff who lived in.

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-Her daughter, Ann,

-has taken Nansi back to Plas Newydd.

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-It's her first visit

-for over 70 years.

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-The place went full swing back then.

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-What were your duties?

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-Me? I was a housemaid

-in the bedrooms.

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-At breakfast time, we'd come

-downstairs to collect our food...

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-..and take it upstairs to eat.

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-The footmen tended on us!

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-You were important, then!

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-They wore white gloves.

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-Was the Marquis

-and his family nice employers?

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-We hardly saw them.

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-Did you have to bow to them?

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-Oh, yes. We'd curtsey.

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-They were gentries.

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-Were you allowed in this area?

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-No - only when they were away.

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-The master and servant relationship

-is interesting.

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-There was a clear divide -

-'us and them'.

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-The family was different.

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-They were highly revered.

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-The staff lived a separate

-existence elsewhere.

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-You accepted your role in the world.

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-How many Welsh people worked here?

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-Bessie, Betty and me.

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-Were there more English

-than Welsh servants?

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-I'm talking about the housemaids.

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-English staff

-far outnumbered the Welsh.

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-Most of the footmen were English.

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-Were they from London?

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-Probably.

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-It's absolutely clear that the

-Plas Newydd and Penrhos families...

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-..rarely employed Welsh girls.

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-The Welsh staff

-were on a very low level.

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-Families would move around.

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-It was their English staff

-who moved with them.

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-Before her promotion to housemaid...

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-..Nansi had to prove herself

-in the laundry.

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-This was Mrs Biner's domain.

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-She bought good quality food

-but we weren't allowed to eat it.

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-"You've got a sweet in your mouth,

-Nansi," she said.

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-I had to throw it away.

-Oh, she was strict!

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-You couldn't talk

-amongst each other.

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-We would iron in a row

-on a long table.

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-My sister stood next to me.

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-She was allowed to iron his shirts

-and her ladyship's clothes.

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-But I was only allowed to handle

-kitchen and bed linen.

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-Sometimes, I scorched the material.

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-I'd try to hide it, but she'd

-open it. Oh! Then, there was

-trouble!

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-Oh, yes! We'd have an almighty row!

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-Women are still working

-in these areas.

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-They have always done so.

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-But these days, the big difference

-is that they don't live in.

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-It's different to arrive,

-work and return home.

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-Living with the master

-was another matter altogether.

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-Women are still being hired

-to help out in stately homes.

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-This is Plas Moel Garnedd, by Bala.

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-The maid's job

-isn't the only one on offer.

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-I don't mow the lawns or trim

-the hedges. I prune the hedges.

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-Men undertake 'the heavy work',

-as they call it, wherever I garden.

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-They like making an entrance

-with their noisy, smelly machines...

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-..to mow the lawns and hedges.

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-They enjoy the big, macho jobs.

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-I think you get more attention

-doing those jobs.

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-With nine flower beds, four lawns

-and a caravan park to look after...

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-..Eirian hires multi-skilled staff.

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-I value her gardening skills

-as much as our chats over a cuppa.

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-We need to plant for spring.

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-We don't constantly talk

-about the garden.

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-We've managed to say quite

-personal things to one another.

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-Not everyone you invite into

-your own home is a good listener.

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-I've liked the way you've planted

-this small tete-a-tete so early.

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-I worked in places where I

-disliked the way I was spoken to.

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-Some people issue commands as if

-you don't know what you're doing.

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-In other places,

-I was followed around.

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-My work would be forever criticised.

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-That would make me so tired.

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-Then I would have to hold back

-and try not to get angry.

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-I would just think, 'There's

-no point. I'm not coming back.'

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-That's what happens.

-So I stay where I'm happy.

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-I have a cleaner

-who comes once a week.

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-I've asked for their help -

-and I'm glad to be able to pay them.

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-They're not employed

-just for the money's sake.

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-And I'm more than willing to pay...

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-..a little bit extra for the

-time we spend chatting together!

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-I am definitely a happier person

-on the days that they come here.

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-I like the idea that we're friends.

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-I've never liked the notion

-of being an employer.

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-I think Welsh people always

-feel guilty about everything.

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-We always think

-we're from the same background.

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-Employing a cleaner or maid

-improves your status.

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-You become what you once despised...

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-..a member of the ruling classes.

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-All over a sudden - you have a maid!

-Oh, my God!

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-Grapes, things like that. They were

-in that stage of putting pipes down.

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-You have more respect now because

-you don't depend on them for wages.

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-If you're happy in your workplace,

-you make a friend.

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-People refer to the relationship

-between employer and worker...

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-..as a partnership.

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-But, really, it isn't. It's

-an employer-worker relationship.

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-It's too easy within

-the domestic world to disguise it...

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-..as a partnership. "We're

-friends, really." Well, are we?

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-After serving in the laundry,

-Nansi climbed up the staff ladder.

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-She was promoted to housemaid.

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-I came here as a housemaid.

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-We worked in the bedrooms.

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-We made and changed the beds

-and took clean towels upstairs.

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-We'd return at night to change

-them again since they'd been used.

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-We'd distribute clean ones again.

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-No wonder they needed a laundry!

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-Oh, we thought they had

-an easy life - and it was, too.

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-You had to make sure

-they didn't see you.

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-Once in the laundry,

-there was a flurry of excitement.

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-One of Lord and Lady Anglesey's

-children was nearby.

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-We daren't show our faces.

-We had to hide.

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-"They don't want to see you -

-the likes of you."

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-That's what it was like. I don't

-know whether it's what they wanted.

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-She might have just said that.

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-Yes, indeed!

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-888

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-Ifan!

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-Marianne! Tea's ready!

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-It's nothing new to hire someone

-to help out with the children.

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-If the au pair decides

-to take a holiday...

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-..the hectic aspect of

-modern life returns.

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-Clear away those socks, too.

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-My shoes are in the car.

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-THEY SPEAK FRENCH

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-At the moment,

-Audrey is in France for Easter.

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-She's not here - and we're stuck!

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-It's difficult to be

-in two places at the same time...

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-..or if I want to pop out

-on my own for half and hour.

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-But she's back next week -

-and things will be much easier!

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-Ta-ra, Taid!

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-We hired a French au pair

-because we speak French at home.

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-It isn't ideal for the au pair,

-who came here to speak English.

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-Having said that,

-she knew beforehand.

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-The children are accustomed

-to having an au pair around.

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-We've employed an au pair

-since Ifan was two.

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-Marianne loves it - having someone

-do her hair and play girlie games.

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-We've also had girls

-who play football.

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-Whoever comes to us must be dynamic

-and not be couch potatoes!

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-Elen and Francis Dupuy hardly ever

-have the chance to watch TV.

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-Running a popular Cardiff restaurant

-means life revolves around work.

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-We have quite a hectic life.

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-Everything hinges around

-what happens in the restaurant.

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-If we're short-staffed - which

-happens quite often over the year...

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-..our life changes.

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-It's fun not having

-Mam and Dad around!

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-They always talk shop at the table.

-We don't know what's happening.

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-I carry on eating,

-and just look at them.

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-Then the next minute,

-they disappear and Audrey's with us.

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-It's hard for us

-because we work unsociable hours.

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-Bed-time for us

-is often the early hours.

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-We don't get to bed before 3.00am at

-least twice or three times a week.

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-We've had a lot of au pairs.

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-It's just different

-not having Mam and Dad around.

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-You get used to it.

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-People say, "I wouldn't like

-not having Mam and Dad around."

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-I find it quite fun.

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-We don't expect the au pair

-to undertake much housework.

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-She lives as one of the family.

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-All we expect is that she helps out

-as one of the family.

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-We all wash the bathroom

-after using it.

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-Everyone helps in the house.

-She isn't expected to do everything.

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-Years ago,

-family members didn't have a choice.

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-Parents didn't have the sole

-responsibility of raising children.

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-Eldest daughters

-were expected to come home to work.

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-They often looked after

-the youngsters.

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-Farmers would employ...

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-..a 13-year-old maid...

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-..to look after the youngsters.

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-There is nothing harder

-than looking after toddlers.

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-That's what the eldest daughter had

-to do, in addition to the housework.

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-Sali, from Pontarddulais,

-is 85-years-old.

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-As the eldest daughter

-of 11 children...

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-..she had to accept her fate

-early on.

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-I was 14 on the 21st of November.

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-Mam gave birth to a new baby

-on the 1st of November.

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-She arranged for a maid

-to look after her.

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-But the maid didn't turn up.

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-My father wrote to the schoolmaster,

-to ask if I could leave school...

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-..three weeks before turning 14.

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-We were eight children at the time.

-My father worked in the coal works.

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-Mam lay in bed in the parlour

-with the baby.

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-We ironed twice a week.

-I washed and ironed for them all.

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-I had to help. I passed the 11+.

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-I wanted to attend Grammar School

-but I was the second oldest.

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-Dad said, "No. There's too much work

-at home. You can't go."

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-After spending a year at home, and

-Mam was better, I could go to serve.

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-Although I served -

-I worked harder at home at night...

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-..than where I was serving.

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-If they went to work for an aunt

-or another family member...

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-..they might never see their wages.

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-The pay would go straight to the

-mother. They worked for nothing.

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-It was a labour of love at home!

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-THEY SPEAK FRENCH

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-Audrey, the au pair, has returned

-from her holiday in France.

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-It's now easier for Elen and Francis

-to cope with day-to-day life.

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-We're very happy to know that Audrey

-is looking after the children.

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-It's much easier for us.

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-Sometimes, she cooks for us all.

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-She looks after the children.

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-There's not too much stress for us.

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-She's like a big sister to me.

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-A big sister who isn't an adult yet.

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-IFAN COUNTS IN FRENCH

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-But it isn't all sweetness and light

-when an outsider cares for children.

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-Yes!

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-You never forget the fact that

-there's somebody else in your home.

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-A person who isn't a family member

-but who lives with us. It's hard.

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-I think Audrey knows us by now.

-She laughs. She understands us!

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-That's important -

-the fact she understands.

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-She understands us

-and realises when we're tired.

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-She's aware if there are

-problems at work.

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-If we want to argue

-about something personal...

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-..we have to be careful.

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-We argue in the car going to work!

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-That's the price we pay

-for an au pair.

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-It's hard for any person to adapt

-to tensions within a family.

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-It can be difficult

-for the family, too.

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-Getting used to having

-someone else around.

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-That person must adapt

-to the life of the family.

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-But usually - it's very easy.

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-We did play one trick. Ifan had

-a snake for Christmas two years ago.

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-It looks like a real one!

-We put it in her bed!

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-It's really slimy.

-She screamed in the night.

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-We just laughed in bed.

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-It can be hard

-to discipline the children.

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-I'm not here to educate them.

-The parents must set out the rules.

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-I have to act upon those rules.

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-An agreement between myself and the

-parents must be reached beforehand.

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-THEY SPEAK FRENCH

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-Sali's work didn't end

-with raising her siblings.

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-When they were old enough to work,

-she still waited on them.

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-Once more, her duties kept her busy.

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-At one time, there were seven of my

-family working in the coal works.

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-My father put a row of pegs

-in the back kitchen.

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-There were separate pegs

-for the work clothes.

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-There were no pit-head baths.

-We hand-washed them at home.

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-I washed and ironed for them.

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-We patched their work clothes

-when they were in need of repair.

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-When they were wet, we dried them.

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-Once the clothes were dry,

-we went out to shake them.

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-If a patch was needed, we'd fix it.

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-In those days, there were

-two collars on each shirt.

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-My sister and I would both be at it.

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-One starched, blued and washed them,

-and the other ironed the next day.

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-We'd put them out on the line

-and cover them in greaseproof...

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-..so that flies wouldn't dirty them!

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-There'd be trouble

-if there was a mark on them!

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-They were very particular, even

-though there were so many of them.

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-They don't know what work is today.

-Not at all.

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-Whilst the au pair

-waits on the children...

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-..Elen waits on

-the restaurant customers.

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-Although she and Francis are happy

-with the present arrangement...

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-..it hasn't always been so easy.

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-One of our au pairs didn't want to

-be one of the family. That was hard.

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-When an au pair or nanny

-lives in the home...

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-..a close relationship is needed.

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-MARIANNE SPEAKS FRENCH

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-It's important the family has time

-to itself - and the au pair, too.

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-But if an au pair locks herself in

-her room and doesn't communicate...

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-..then it doesn't work! It isn't

-fair on the children, either.

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-Traditionally, parents could

-depend on other family members...

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-..to help raise children but, today,

-families live in different places...

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-..and this makes it hard -

-some don't like to ask.

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-I don't think it's fair

-that we depend on Mam and Dad.

0:24:360:24:40

-Obviously, they've helped a lot -

-fetching the children, and so on.

0:24:410:24:45

-But I don't depend on them.

0:24:450:24:48

-They have their own lives.

0:24:490:24:51

-888

0:25:000:25:02

-Good nannies are now considered

-a rare breed.

0:25:030:25:06

-When two professional people

-choose to earn a living...

0:25:060:25:09

-..it's important

-to hold onto a good nanny.

0:25:100:25:13

-If you lose the child carer...

0:25:140:25:16

-..you're totally lost.

0:25:190:25:21

-You depend on that person to

-love and look after your children.

0:25:220:25:26

-Remember what we saw on TV?

0:25:280:25:31

-Dad's more strict.

-Dad's looking after us now.

0:25:320:25:35

-But Bryn and I get bored with Dad.

-We want another nanny!

0:25:350:25:39

-Anne Owen

-is a successful businesswoman.

0:25:440:25:46

-She's an executive partner

-in an international London company.

0:25:460:25:49

-Every school holiday, Anne and her

-family leave their city dwelling.

0:25:510:25:54

-They come to their second home,

-in Lampeter.

0:25:550:25:57

-Her retired English husband

-helps to look after the children.

0:25:570:26:01

-Before that, they employed

-a nanny for more than one reason.

0:26:020:26:06

-I'd often set out at 6.30 or 7.00am.

0:26:090:26:13

-We saw parents take children

-to their childminders at that hour.

0:26:130:26:17

-I didn't want to get the children

-ready and get them out of the house.

0:26:190:26:23

-I wanted them

-to be looked after at home.

0:26:240:26:27

-It was important to me that

-they were raised to speak Welsh.

0:26:280:26:32

-It wasn't just a language issue

-but also a way of life.

0:26:350:26:39

-CAR HORN

0:26:410:26:42

-Eryl and Bryn had several nannies -

-most living in with the family.

0:26:440:26:49

-A favourite, Elin from Aberystwyth,

-still keeps in touch.

0:26:500:26:54

-Go, go, go!

0:26:550:26:57

-Elin was one of my favourites

-because she was really funny.

0:26:580:27:01

-She always played with us.

0:27:010:27:03

-She lived in a room in the attic.

0:27:040:27:07

-The attic had a shower, TV and bed.

0:27:080:27:11

-You could live up there

-if it had a kitchen.

0:27:120:27:15

-And a sofa bed.

0:27:150:27:17

-And a sofa bed.

-

-Yes!

0:27:170:27:18

-Feet up!

0:27:190:27:21

-A nanny's role

-is to look after the children.

0:27:240:27:27

-I expected her to make sure

-their clothes were in order.

0:27:270:27:31

-But the children are a nanny's

-priority - not housework or ironing.

0:27:310:27:35

-Being a nanny is a profession.

0:27:360:27:38

-Angharad Llwyd, from Aberaeron, has

-made a career from being a nanny.

0:27:420:27:46

-She also lives in an attic flat.

0:27:460:27:48

-Her employers live in Islington,

-London.

0:27:490:27:52

-I'm extremely close to Jessica.

0:27:540:27:56

-When I'm home,

-Jessica's the topic of conversation.

0:27:570:28:00

-But she knows

-when it's Friday night.

0:28:000:28:03

-One Friday, I said,

-"Goodnight then, Jessica.

0:28:030:28:06

-"I'll see you tomorrow."

-"No, Monday," she replied.

0:28:070:28:10

-She knows it's Angharad

-from Monday to Friday...

0:28:130:28:17

-..and her parents on the weekend.

0:28:170:28:19

-I'm responsible for feeding Jessica.

0:28:240:28:27

-I make sure that

-wherever she plays is clean.

0:28:270:28:31

-I ensure her clothes are clean.

0:28:310:28:34

-Will you cut it?

0:28:350:28:37

-I don't do anything for them.

-Housework isn't my problem.

0:28:380:28:43

-They have a cleaner for that.

0:28:430:28:45

-All I'm responsible for

-is Jessica's welfare.

0:28:470:28:52

-Jessica's parents work long hours.

0:28:560:28:59

-Her mother is a solicitor

-and her father works for a bank.

0:28:590:29:02

-They hired a nanny who would

-ensure that Jessica is raised...

0:29:030:29:07

-..exactly how

-her professional parents wished.

0:29:070:29:10

-At the moment,

-Jessica's at home all day with me.

0:29:110:29:15

-I'm with her from 8.00am to 7.00pm.

0:29:150:29:18

-She has music and dancing lessons.

0:29:180:29:20

-We go swimming -

-she enjoys everything we do.

0:29:210:29:24

-If she doesn't enjoy it,

-we don't do it.

0:29:240:29:27

-Bye bye!

0:29:270:29:28

-This is an affluent area -

-there are many nannies here.

0:29:300:29:34

-If you phone for a class,

-they ask, "Nanny or mother?"

0:29:340:29:38

-I don't feel like the family's maid.

0:29:410:29:43

-Years ago, a maid did

-everything for the family.

0:29:440:29:47

-They weren't respected.

0:29:480:29:50

-They were kept behind the scenes.

0:29:510:29:54

-Nowadays, people ask,

-"Are you Jessica's nanny?"

0:29:540:29:59

-We're not asked,

-"Are you the mother?"

0:29:590:30:03

-They presume everyone's a nanny.

0:30:030:30:05

-People are shocked when a mother

-stays at home to look after a child.

0:30:060:30:10

-Watch the tree.

0:30:160:30:18

-London is so competitive, people

-are terrified of losing a nanny.

0:30:180:30:23

-They buy their nanny a better car

-or pay her gym membership...

0:30:240:30:29

-..just to make sure she stays.

0:30:310:30:33

-There's a shift of power -

-it isn't with the employer.

0:30:370:30:41

-It's much more of a partnership.

0:30:420:30:45

-Originally, it was the landed gentry

-who employed maids.

0:30:470:30:50

-During the 20th century...

0:30:500:30:52

-..the middle classes enhanced

-their status by employing a maid.

0:30:520:30:56

-They lived in, carrying out

-all sorts of domestic chores.

0:30:560:31:00

-Although very many went

-to Liverpool or London to serve...

0:31:040:31:07

-..Sali from Pontarddulais didn't

-cross the border to find work.

0:31:080:31:13

-Five from my village

-went to serve in Treforest.

0:31:160:31:20

-One with a butcher,

-another with a vicar.

0:31:210:31:24

-One went to Bowen's.

0:31:250:31:27

-Another served an old lady

-in Glasfryn, Treforest.

0:31:280:31:32

-The people who tended

-to hire a 'maid of all work'...

0:31:350:31:41

-..were the aspiring middle class...

0:31:430:31:45

-..people who wanted to show that...

0:31:450:31:48

-..they were going up in the world.

0:31:480:31:50

-The maid was a symbol

-of this status.

0:31:520:31:55

-It was an incredibly hard life

-for the girl.

0:31:570:32:02

-The solicitor was alright.

0:32:040:32:08

-But

-she

-was awful.

0:32:080:32:11

-You tried your best,

-but it was never good enough.

0:32:160:32:20

-She was never grateful.

0:32:210:32:23

-There was a brass plaque

-on the gatepost...

0:32:280:32:34

-..showing he was a solicitor.

0:32:350:32:37

-I had to clean it with Brasso.

0:32:380:32:40

-I scrubbed the front doorstep

-and prepared their breakfast.

0:32:410:32:45

-You couldn't call

-their two children, Morley and Joy.

0:32:450:32:51

-It used to kill me to say,

-'Master Morley' and 'Miss Joy'.

0:32:520:32:56

-So... no, I wasn't happy there.

0:32:590:33:02

-I think the employer was highly

-regarded in the 1920s and 1930s.

0:33:070:33:12

-The mistress was the boss -

-they listened to whatever she said.

0:33:130:33:16

-Everything revolved

-around the mistress.

0:33:170:33:20

-A good and kind mistress meant

-a fairly happy life for the maid.

0:33:200:33:23

-If she was cruel or hard,

-life could be very hard.

0:33:240:33:28

-More often than not, the maid

-had to do everything in the house.

0:33:290:33:34

-I had every other Saturday

-and every other Sunday off.

0:33:370:33:41

-When I returned...

0:33:410:33:43

-..there'd be a mountain of dishes

-after she'd been entertaining.

0:33:430:33:47

-I'd arrive at 10.00pm, change

-to my black dress, apron and cap...

0:33:470:33:53

-..and get on with the dishes

-for the next hour and a half.

0:33:530:33:58

-I still had to be up

-in the morning at 6.30am.

0:33:580:34:03

-When I was young,

-I daren't answer back or say no.

0:34:040:34:10

-Whatever she wanted me to do,

-I'd do it.

0:34:100:34:13

-They'd last a day today

-before leaving.

0:34:170:34:21

-It's a good thing it's come to that.

0:34:210:34:24

-Oh, yes.

0:34:240:34:25

-Oh, yes.

0:34:270:34:28

-I've got hiccups!

0:34:290:34:31

-It's OK! Have a little drink

-and they might go away.

0:34:310:34:35

-Being a nanny isn't always easy.

0:34:390:34:42

-You must be able to tell bosses,

-"I'm not happy I'm doing this.

0:34:420:34:46

-"I shouldn't be doing it."

0:34:470:34:49

-There are people who don't know

-what a nanny's job description is.

0:34:490:34:53

-They think they don't have to pay

-a nanny between 11.00pm and 7.00am.

0:34:540:34:59

-A nanny might be the only adult

-in the house with the child.

0:34:590:35:02

-In my first job, I was the baby's

-monitor throughout the night.

0:35:030:35:07

-This one?

0:35:090:35:11

-This one?

-

-Yellow.

0:35:110:35:12

-This one?

0:35:120:35:13

-If he cried or moved, I'd go to him.

0:35:130:35:17

-I'd make sure he was alright.

-It started off one night a week.

0:35:180:35:22

-It became two nights,

-three and four.

0:35:230:35:25

-I was given

-more and more responsibility.

0:35:260:35:29

-We know of a couple

-who've treated nannies very badly.

0:35:340:35:40

-They were mother-figures,

-looking after them.

0:35:410:35:47

-On call, really.

-All day and all night.

0:35:480:35:52

-Having chosen to have children...

0:35:540:35:56

-..I want to spend

-as much time as I can with them.

0:35:560:36:01

-You trust this person

-to look after your children.

0:36:010:36:04

-Some parents hand over

-all responsibility to nannies.

0:36:050:36:08

-The children

-are designer accessories.

0:36:080:36:11

-Elin has turned her back

-on a career as a nanny.

0:36:140:36:17

-She's training

-to be a paediatric nurse.

0:36:180:36:21

-Aspects of the work didn't suit her.

0:36:210:36:23

-They were long hours

-and it was lonely work.

0:36:260:36:29

-I was alone.

-A lady came in to clean.

0:36:300:36:33

-I spoke to her but only once a week.

0:36:330:36:36

-I watched the news at 12.30pm

-every day.

0:36:360:36:39

-I became excited just

-to find out what was going on.

0:36:390:36:43

-It was a very lonely job.

0:36:430:36:45

-Aspects of living in

-as a nanny or maid...

0:36:510:36:55

-..don't change

-from generation to generation.

0:36:550:36:59

-I was between fifteen and sixteen

-and from a large, close family.

0:37:000:37:05

-They wouldn't allow us

-to mix with them.

0:37:070:37:10

-We had to stay in the scullery.

0:37:100:37:12

-That's where we'd remain

-'til our work was done.

0:37:130:37:17

-No - they weren't nice.

-It broke my heart.

0:37:180:37:21

-I cried more than I ever have since.

0:37:220:37:25

-888

0:37:320:37:34

-If I could have 'til

-the 9th of March, I'll be 102.

0:37:380:37:46

-Yes.

0:37:470:37:51

-I don't know how I can be like this.

0:37:530:37:56

-In 1916, when she was 14, Mary

-Hughes left her Rhosgadfan home.

0:38:020:38:07

-She became

-a Waunfawr shopkeeper's maid.

0:38:080:38:11

-She was their only maid.

0:38:110:38:13

-Life for a young girl, with

-so much housework, could be hard.

0:38:130:38:17

-You didn't have much freedom.

0:38:190:38:23

-I would go to chapel on a Sunday

-night to listen to the sermon.

0:38:250:38:29

-But I didn't enjoy the sermon.

0:38:300:38:33

-I had to get up at 6.00am

-to do the washing in the cellar.

0:38:340:38:39

-By 8.00am,

-I was preparing breakfast.

0:38:400:38:44

-I couldn't enjoy the sermon.

0:38:510:38:53

-I was allowed home once a month.

0:38:580:39:01

-After six months, I'd get my wages.

0:39:020:39:04

-6 for half a year.

0:39:050:39:08

-Compared to today's youngsters,

-it was a hard life.

0:39:110:39:16

-After two years,

-Mary got another job.

0:39:200:39:23

-She became

-a Caernarfon doctor's maid.

0:39:230:39:26

-She greatly respected her masters.

0:39:270:39:29

-But there is one unfortunate

-incident that still haunts her.

0:39:290:39:33

-I took the breakfast tray up

-one morning.

0:39:340:39:37

-It was a huge tray.

0:39:380:39:40

-All their breakfasts

-were on the tray.

0:39:400:39:43

-As usual,

-I put the tray on the table.

0:39:480:39:52

-As I placed it down, it slid off.

0:39:550:39:58

-Everything slid off.

0:40:020:40:04

-I didn't know what to do.

0:40:060:40:08

-I can remember him saying to her...

0:40:090:40:12

-.."Don't say a word."

0:40:130:40:15

-That's all I remember.

0:40:170:40:20

-I was so scared.

0:40:230:40:24

-I didn't have a row.

0:40:310:40:34

-They were good people.

0:40:350:40:37

-I could even go to the pictures.

0:40:380:40:40

-I'd go to the Guild Hall

-under the clock.

0:40:410:40:45

-That's where we would go.

0:40:450:40:47

-If he went to see Charlie Chaplin,

-I could go with him.

0:40:480:40:51

-I would accompany him to a shed

-to hold a light for him...

0:40:530:40:58

-..if he wanted to work on the car.

0:40:590:41:02

-He was friends with me.

0:41:030:41:05

-I shan't say any more. No.

0:41:060:41:09

-Yes.

0:41:100:41:11

-Mmm.

0:41:120:41:13

-Mary didn't stay long after that.

0:41:140:41:17

-In 1924, she married

-a lad from Rhosgadfan...

0:41:180:41:21

-..and stopped waiting on others.

0:41:210:41:23

-She has now lived over a century.

0:41:250:41:28

-Mary has seen great change

-in technology and machines.

0:41:280:41:32

-She's noticed an attitude change

-towards serving the masters.

0:41:320:41:36

-No-one waits any more.

0:41:390:41:41

-People feel they're as good

-as the next person.

0:41:430:41:47

-I think people do serve today.

0:41:500:41:52

-Given the proper status,

-it's genuinely important work.

0:41:530:41:57

-The tourist industry needs people

-who know how to wait and serve.

0:41:580:42:03

-Abroad, the quality of service

-is of the highest standard.

0:42:030:42:08

-They take pride in it as a craft.

0:42:080:42:10

-In Wales,

-it isn't granted the same status.

0:42:100:42:13

-Our tourist industry suffers

-as a result of lack of status...

0:42:140:42:18

-..especially amongst the Welsh.

0:42:190:42:21

-Perhaps it's a throwback to the way

-maids were treated over the years.

0:42:220:42:27

-Maybe young girls

-have different ambitions.

0:42:290:42:32

-They see the work differently.

0:42:320:42:34

-Some might view it

-as a profession...

0:42:340:42:37

-..to be developed into a business

-instead of serving one person.

0:42:380:42:41

-You're not a family maid -

-you're running a business.

0:42:420:42:46

-There is a genuine need

-for this service.

0:42:470:42:51

-Someone must take responsibility

-for domestic work.

0:42:510:42:54

-Perhaps it's easier to buy into.

0:42:550:42:57

-Maureen works for a cleaning agency

-in Bontnewydd, Caernarfon.

0:43:010:43:05

-She feels she was born

-into this career.

0:43:060:43:10

-I started to clean a church

-with Nain as a youngster.

0:43:120:43:16

-Nain showed me how to polish

-and brush the floor.

0:43:160:43:20

-I progressed from there.

0:43:200:43:22

-I like cleaning.

-I've always done it.

0:43:220:43:25

-I've tried other jobs

-but I prefer cleaning.

0:43:260:43:30

-Maureen and other daily helpers'

-attitude to a hard master...

0:43:330:43:37

-..proves times have changed.

0:43:370:43:39

-I walked in for the first time.

0:43:430:43:45

-She said, "There's the sink."

-It was full of dishes.

0:43:460:43:50

-I washed them all

-and moved to another room.

0:43:510:43:54

-When I returned,

-the sink was full of dishes again.

0:43:540:43:57

-"I don't like washing the dishes,"

-she said. I just looked at her.

0:43:580:44:01

-"The sink and food cupboards

-need cleaning," she said.

0:44:020:44:06

-She ordered me around,

-and I looked at her.

0:44:060:44:09

-"Oh!" I said, and never went back.

0:44:090:44:11

-I don't mind cleaning and helping

-out. But I won't be anyone's skivvy!

0:44:110:44:16

-They must show consideration

-when talking to us.

0:44:180:44:22

-I can easily turn around and say,

-"Oh, well. I'll find another job."

0:44:230:44:28

-There is such a demand for us,

-it's just a matter of a phone call.

0:44:290:44:32

-They're willing to pay,

-that's one thing!

0:44:370:44:40

-The wages can be quite good.

0:44:400:44:43

-We're not expected to do

-any ridiculous chores.

0:44:430:44:48

-Usually, they're polite and say,

-"Do this if you have the time."

0:44:480:44:53

-If someone bossed me,

-I wouldn't do it.

0:44:540:44:57

-One lady expected me

-to do silly things every week.

0:44:590:45:03

-Cleaning the lampshades.

0:45:050:45:08

-She prepared a list

-for the first week.

0:45:090:45:11

-The list was longer

-the following week.

0:45:120:45:14

-Clearly, it was

-getting longer every week.

0:45:140:45:17

-Before starting to argue,

-it was better to quit.

0:45:180:45:21

-People appreciate

-the services of a cleaner.

0:45:230:45:26

-It gives them more free time.

0:45:260:45:28

-The three or four extra hours a week

-with the family makes a difference.

0:45:290:45:35

-There's no doubt that the supply of

-electricity and water to houses...

0:45:430:45:47

-..had an enormous impact on the

-lives of women in the 20th century.

0:45:480:45:52

-Washing machines became gods in

-the kitchen in the 1950s and 1960s.

0:45:520:45:57

-The hoover

-revolutionised housework, too.

0:45:580:46:02

-Machines cut out

-the need for maids.

0:46:040:46:07

-They began using industrialised

-machines in hospitals and laundries.

0:46:080:46:13

-All sorts of machines have made

-a difference to domestic work.

0:46:190:46:23

-On the other hand,

-the social standards have changed.

0:46:240:46:27

-In the old days,

-I'd have a bath once a week...

0:46:270:46:30

-..on Sunday nights,

-before school on Monday.

0:46:300:46:33

-Nowadays, people bathe at least

-once a day - if not twice daily.

0:46:340:46:37

-We wash our clothes on daily basis.

-They're worn once and then washed.

0:46:380:46:41

-In the old days,

-they'd be worn for a week.

0:46:420:46:44

-There's more work, even though

-the work itself isn't as hard.

0:46:450:46:49

-I think there's more work,

-definitely.

0:46:490:46:51

-These days,

-they don't care how it's done.

0:46:520:46:54

-They just go and change jobs.

0:46:540:46:56

-But they have everything at their

-disposal to lighten their loads.

0:46:570:47:01

-Times have changed.

0:47:010:47:04

-They have everything

-but they complain even more.

0:47:050:47:08

-They complain much more

-and they have everything.

0:47:080:47:12

-Perhaps I was born too early. Yes!

0:47:130:47:17

-That's what I think.

0:47:180:47:21

-I was married for 15 years

-before having a washing machine.

0:47:220:47:26

-I'm no worse.

0:47:270:47:29

-No worse at all.

0:47:300:47:31

-There's so much cleaning equipment

-on the market.

0:47:320:47:35

-Washing machines,

-hoovers and everything.

0:47:350:47:37

-We still get more work done

-in a few hours than years ago.

0:47:380:47:44

-It would have taken them all day.

0:47:450:47:47

-The machines do everything for you.

0:47:510:47:54

-Life is easier,

-if this is the life you want.

0:47:540:48:00

-But hard work didn't kill me,

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-Did it?

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-Or I wouldn't be here today.

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