Pennod 3 Ar Werth

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-Estate agents.

-This is no ordinary house.

-We rely on them.

-Oh, wow! Fantastic.

-In this series, we meet some

-of the industry's big characters.

-Talk business, houses and money.

-We see what it takes

-to be an agent.

-I'll have a nose.

-We experience the highs...

-Accepted, 245. Fantastic.

-..and the challenges...

-Move the door.

-..of putting your house up for sale.

-Subtitles

-Around 5,000 properties

-are sold in Wales each month.

-Each sale is important

-to an estate agent's business.

-Iestyn Leyshon

-is based in Aberystwyth.

-This charismatic estate agent

-works for Lloyd Herbert & Jones.

-Estate agents do much more

-than sell property these days.

-Iestyn's company

-offers a house clearance service.

-The items are then sold at auction.

-Come on then, boys!

-Let's see this house

-we've just put on the market.

-There's furniture here

-to be sold at auction.

-Iestyn must clear an old house...

-..which has been empty

-for over 35 years.

-A man and a woman each had a house

-and they loved their own house.

-One was in Llanbadarn

-and the other was in Borth.

-They decided to buy this because

-it was central to both properties.

-They never moved in,

-so it's been empty for years.

-Even the wood is rotten.

-This is a doer-upper.

-At first glance, the house

-is full of old treasures...

-..but Iestyn

-doesn't see it like that.

-We can't sell this furniture,

-so it will have to go to the tip.

-This type of furniture

-isn't fashionable today.

-Fair play to the couple

-who owned it...

-..they probably bought

-this furniture back in the 1970s.

-It was probably expensive but

-it's worth next to nothing today.

-The clearing work must wait...

-..because Iestyn must first prepare

-for the auction at a local hall.

-All this?

-All this?

-

-Yes - the whole lot.

-What have you got here?

-What have you got here?

-

-A violin.

-A special one?

-Ignore that sign!

-Come inside.

-With the stock expanding...

-..Rhydypennau Hall

-is starting to look like a museum.

-These items are ancient...

-..but we also have stuff

-from the 1970s, 1980s and 1990s...

-..up to the present day.

-It looks like a museum

-but everything you see is for sale.

-Will there be room for buyers

-in the jam-packed hall?

-I don't think there are

-any more items to come to the stage.

-I've got room over there

-for a table.

-I'm surprised there was so much

-stuff in a two-bedroom house.

-We've seen and logged

-most of this stuff before today.

-We have an idea

-of the number of lots we'll have.

-We're not very good guesstimators!

-No, it'll be fine.

-We'll squeeze everything in

-and we'll be fine by tomorrow.

-Fingers crossed, Iestyn!

-Sophie Williams is a member

-of the Dafydd Hardy sales team...

-..in Caernarfon.

-She's still learning

-about the business.

-Sophie is about to show a three bed

-bungalow to a prospective buyer.

-What's the secret

-of being a good estate agent?

-It's all about customer service.

-You don't have to be a brainbox

-but you have to be good with people.

-It's always a challenge.

-You never know

-what the outcome will be.

-Everyone wants something different.

-You can't tick everyone's boxes.

-Some people want a perfect house and

-other people can adjust to a house.

-It depends on the person.

-The bungalow

-is on the Gerddi Menai estate...

-..and it offers

-great views of the Menai Strait.

-Sophie hopes

-the vista helps sell it.

-Sam is here to view the house.

-From Caernarfon originally,

-Sam is keen to move back home...

-..to be closer to her mother.

-The bungalow

-is for sale at 249,000.

-The owner has moved out,

-so the property is unfurnished.

-That doesn't stop Sam

-using her imagination.

-It's spacious

-and you could so a lot to it.

-It's got potential.

-You could go up, into the roof,

-and build a loft conversion.

-The staircase could be here.

-I'd have to see

-what a builder would say.

-Yes.

-You could move the door to there.

-Yes. Could do.

-Sam has only just arrived,

-but she's already making plans.

-What else would she change?

-I'd change those windows and

-fit a door leading to the garden.

-Yes, you could do that.

-What do you think of that?

-The Artex would have to go

-and so would the carpet.

-You'd only need to skim it.

-It won't cost a fortune.

-I may take down the ceilings

-and redo them.

-You'd redo them completely?

-Sam needs a builder,

-if she buys this house.

-Can Sophie help her?

-You could open it up, couldn't you?

-You'd have to get a builder in

-to see if you can knock it through.

-I'm not a builder

-and I wouldn't know, to be honest.

-No, Sophie, you'd better

-focus on selling the place.

-The third bedroom

-has views of the Menai Strait.

-You'd want to do

-something wow with that view.

-Yes. That view really is wow.

-Need to suit the view.

-The list of renovations gets longer,

-as they reach the kitchen.

-Would you change all of it?

-Would you change all of it?

-

-Yes.

-Oh, dear! More renovations!

-The small bedroom is next door,

-so I'd turn it into one big kitchen.

-At least the view is lovely.

-The view is what sells it.

-Yes, it's amazing.

-It's in a lovely spot.

-The view and the location

-will sell this house.

-I grew up around here...

-..so it's like going full circle.

-Where does your mother live?

-Where does your mother live?

-

-Across the road and up the hill.

-Ideal. She can help with your baby.

-Yes.

-Yes.

-

-Oh, handy.

-Here we are. We're done.

-Despite all the alterations

-she'd make...

-..Sam can see

-the bungalow's potential.

-I really like it and I've got lots

-of ideas going around in my head.

-I'll have to go home

-and talk to my husband.

-Very positive and she has lots

-of ideas for changes she'd make.

-She can see herself here.

-Let's hope Sophie's right and the

-location convinces Sam to buy it.

-On Anglesey, the experienced

-estate agent, Ruth Tottey...

-..is the manager of the

-Llangefni branch of Dafydd Hardy.

-Ruth is on her way

-to value a property.

-She feels at home on the island.

-I love driving around Anglesey.

-I'm not great in cities but I feel

-confident driving on the island.

-I spend three days on the road...

-..and the rest of the week

-catching up with paperwork...

-..and carrying out office tasks.

-I love to have a snoop

-around people's homes...

-..and I love to meet people.

-Today, Ruth meets Heledd and Rhys...

-..and she's come to have a 'snoop'

-around their four bed home...

-..on the Bro Caerwyn estate.

-Hello. I'm Ruth

-from the Dafydd Hardy office.

-I'm Rhys.

-Here's my card.

-Here's my card.

-

-Come in.

-This is a good size.

-What a lovely room.

-I'd live in here.

-I wouldn't move!

-Your little boy

-can play football in here.

-Who's the gardener?

-Who's the gardener?

-

-Me.

-You're doing a great job.

-It takes Ruth no time

-to warm to the family.

-She's clearly a people person.

-The dishwasher's there,

-so you don't have to wash up, Rhys.

-This would have been a dining room.

-This would have been a dining room.

-

-Yes.

-So this is your room.

-You shut the door on Mam and Dad!

-Yes.

-The ability to chat

-is a vital part of the job.

-What's the best thing

-about being an estate agent?

-Seeing properties

-and I love noseying.

-A lot of things.

-You get a lot of ideas

-and you see a lot of new things.

-I'm really fond of seeing new

-building techniques in the industry.

-Finding the right house

-for the right person.

-I often say

-we're a lot like Match.com!

-We're matchmakers.

-We seek to marry the right client

-and the right house.

-Where are you moving to?

-Where are you moving to?

-

-Not far.

-We're looking at the outskirts

-of Llangefni and Rhostryfan.

-How long have you lived here?

-How long have you lived here?

-

-For 12 years.

-Wow! So you bought it new.

-Wow! So you bought it new.

-

-Yes. We watched every brick go up.

-Rhys and Heledd

-certainly have a lovely home...

-..so why move?

-I'm happy here

-and I took some persuading to move.

-Rhys is more keen than me.

-Yes, I'd like somewhere

-with more land and some nice views.

-Wow! This is a lovely, pink room.

-This is your room, Gwawr.

-I'd love a room like this

-because I'm really girly too.

-This will put the price up because

-it's like a house within a house.

-Dad's happy with that.

-It's a really nice family home.

-It's in excellent condition.

-It's immaculate.

-Ruth has seen the whole house,

-so it's time to discuss its value.

-Pen Derwydd estate is near here

-and they're going for 230 to 240.

-The properties there

-are all executive houses...

-..but there's a mixture of styles

-on this estate, isn't there?

-There are semis here.

-You live in one of the

-largest properties on the estate.

-I sold the house next door

-really quickly...

-..so let's hope

-I can sell this for you too.

-The owners haven't yet decided which

-agency to use but Ruth is confident.

-There we are.

-Job done.

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-Subtitles

-Subtitles

-

-Subtitles

-The average selling price of a house

-in Caernarfon is 141,000.

-The bungalow in Gerddi Menai

-is on the market at 249,000.

-It's a valuable property and little

-wonder Sophie is so keen to sell it.

-Hiya, Sam.

-I'm phoning to get some feedback

-from you about the viewing.

-Sophie contacts Sam to ask her

-if she's interested in the bungalow.

-Sam has since returned for

-a second viewing with her partner.

-Yes. Taking that into consideration.

-Oh, great. OK.

-You want to try 245

-as a starting point.

-OK, that's a good start.

-I'll phone the vendor now...

-..and get back to you, Sam,

-as soon as.

-Lovely. Thank you. Ta-ta, Sam.

-245 on Gerddi Menai, Sue. Not bad.

-What do you think? Good start.

-What do you think? Good start.

-

-Brill.

-I'll phone the vendor now.

-The offer is only

-4,000 under the asking price....

-..so will the vendor accept it?

-They offered 245. What do you think?

-Yes? OK.

-It's close to the asking price,

-so it's not bad.

-Brilliant, Mr Jones.

-Thank you very much.

-Fantastic. Thank you. Ta-ta.

-Accepted 245, Sue.

-Fantastic.

-It's good news

-for Sam and for Sophie.

-Selling houses

-comes naturally to Sophie.

-The hall in Rhydypennau is full.

-Iestyn and the team are busy

-sorting out the auction lots.

-We're numbering

-all the lots you see in the hall.

-We're now

-on lot 117 of around 800...

-..so there's 700 to go.

-I hope you brought a sleeping bag.

-Fortunately, Iestyn has help

-to complete this mammoth task.

-Wonderful! The top team.

-I have high blood pressure because

-I've got to put up with you lot.

-Some keen prospective buyers

-have arrived early...

-..before the official viewing.

-It's 8pm and we've finished.

-The official viewing

-is at 9am tomorrow...

-..but regulars like Mr Willis

-like to come in early.

-There's keen interest in the lots,

-which bodes well for Iestyn.

-Out of the 800 lots,

-I hope to sell 800!

-I don't want to

-take anything away from here.

-We must sell 100 lots per hour.

-If we slip behind 100 lots per hour,

-we'll be here until 9pm tomorrow.

-Shoo! Off you go,

-or we won't see tomorrow morning.

-Tomorrow will be a long day

-and Iestyn is keen to go home.

-Will be succeed in

-clearing the contents of the hall?

-In Llangefni,

-Ruth has received some good news.

-We received the instruction

-on the Bro Caerwyn property.

-We've measured up

-and the details are on the wall.

-The details will also be

-in the window and on the website.

-Cross fingers.

-Ruth is wasting no time...

-..as she asks her team

-to find a buyer for the house...

-..which has an asking price

-of just under 240,000.

-This is a good one

-and it should sell quickly...

-..just like the house next door.

-Beth, can you match it

-to all the applicants?

-I hope we get people

-through the door quickly.

-Thank you.

-Ruth has a personal reason for

-needing to sell the house quickly.

-I retire at the end of September.

-I told the vendors

-I hope to sell it by then.

-No pressure, Ruth!

-It's auction day

-at Rhydypennau Hall...

-..and prospective buyers

-grab front row seats.

-The auction's about to start and the

-team was here early this morning.

-They've been busy with the questions

-about the items for sale today.

-It's going to be a busy day

-and I'll start on the dot.

-Iestyn is today's auctioneer and

-he puts his stamp on proceedings.

-Is the microphone on?

-Turn it up a touch.

-Is it on?

-Too much! Turn it down a bit.

-Just a tiny touch.

-Whoa! Whoa! Good, good, good.

-Welcome to the auction.

-It's good to see

-so many happy faces.

-Happy, happy.

-Let's get the auction started.

-Lot number one.

-Two boxes of dairywear?

-That's a good start, innit?

-Whoever's spelt that?

-Lot number one.

-That would never happen

-in Sotheby's!

-But there are bargains here.

-Mrs Jandrill, 1, surely.

-Mrs Jandrill, 1.

-Not too many times.

-Once we get the momentum going,

-they'll be happier.

-As Iestyn gets warmed up,

-the bids come in thick and fast.

-Well, a bit faster at least.

-Who wants it for 1?

-The first one to put their hand up

-will buy it for 1.

-One box in particular

-attracts attention.

-Lot 70, a black box with no key.

-A mystery lot.

-I do like you. 1, 2, 3, 4.

-6, 8, 10.

-Amazingly, the people are bidding

-for what could be a worthless item.

-I won't open these boxes again.

-55, 57.

-At 57, my hammer's going up.

-Sold at 57. Mr Wray.

-In Caernarfon,

-Sam has received the keys...

-..to her new home in Gerddi Menai.

-As you can see, we're in the process

-of unpacking boxes.

-The place is a mess!

-I'm glad

-I don't move house every year.

-We'll be even busier

-when we modernize this house.

-A new, exciting period

-is beginning for Sam and her family.

-Is this their forever home?

-We've given ourselves a year

-to complete this project.

-We'll then see how we settle.

-This will be our home

-until our baby starts school.

-My partner is already

-looking for a new project.

-He's got something in the pipeline.

-Watch this space!

-In Llangefni, the race to sell

-Bro Caerwyn was over in a flash.

-We didn't get

-the response we'd hoped for.

-They took the house off the market

-and they plan to build an extension.

-It's just one of those things.

-There's no explanation

-for the property not selling.

-It's a brilliant house.

-I think the price was right too.

-It's just one of those things.

-We, as estate agents,

-are sometimes taken by surprise.

-We're really excited

-as we leave the valuation meeting...

-..and we think,

-"Yeah! This one's in the bag."

-On this occasion, that

-wasn't the case and it's baffling.

-Selling houses can be a challenge.

-What makes a good estate agent?

-They must be approachable

-and chatty.

-People must feel relaxed

-in their company.

-Just a nice person, in general.

-You've got to know your area well...

-..and know the type of people

-who tend to buy properties.

-An estate agent

-has got to be honest.

-I know estate agents don't have

-the best reputation in the world.

-That's why

-it's really important to be honest.

-We must also be good listeners.

-Things are hotting up

-at the auction in Rhydypennau.

-200?

-200, 220, 240.

-260, 280, 300.

-At 300, any other bidders?

-At 300, my little hammer's going up

-once, twice, third and final time.

-Sold at 300.

-Mr Wray.

-I think he's building a naval boat.

-We got off to a slow start,

-as everyone got into it.

-We then had some high sales

-with the naval lots.

-As the auction continues,

-it gets busier...

-..and the lots gradually disappear.

-Has Iestyn reached his target

-of selling 100 lots per hour?

-We're on lot 260

-out of a total of 830.

-We'll get through the furniture

-a lot faster.

-Fair play, your enthusiasm

-knows no bounds, Iestyn.

-Sorry! Who's the boss?

-There's another long day

-ahead of you, Iestyn.

-While Sam enjoys moving house,

-the Hearn family wasn't quite ready.

-And so, Ruth moves on

-to the next challenge.

-Let's hope Iestyn's

-finished at the auction by now.

-S4C subtitles by Eirlys A Jones

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