Episode 1 Dragons' Den


Episode 1

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These are the Dragons,

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five of Britain's wealthiest and most enterprising business leaders.

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Over the next 12 weeks, they'll make or break the dreams of dozens of budding entrepreneurs.

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What investigation have you done to justify the most ridiculous, ludicrous, insane valuation?

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Oh, for goodness' sake! You're off the wall!

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-I don't want to know percentages. Real pounds, shillings and pence.

-She said...

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Oh, my goodness gracious me!

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I absolutely get this product, so I'm going to make you an offer.

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The multi-millionaire investors have each built up their fortunes from scratch.

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Retail magnate Theo Paphitis.

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Hotel and health club owner Duncan Bannatyne.

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Leisure industry expert Deborah Meaden.

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Logistics queen Hilary Devey.

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And telecoms giant Peter Jones.

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The Dragons have the credentials, the contacts, the commitment and the cash ready to invest,

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but only in the right business.

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Will any of these hopeful entrepreneurs walk away with their money?

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Welcome back. Tonight we reopen the doors to the Den

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where our hopeful entrepreneurs, all fuelled with business ambition and driven by a need for cash,

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are poised to descend the stairs and pitch to our five multi-millionaire investors.

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Economic times may be tough, but all I can say is

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through bust and boom the Dragons have had one consistent aim -

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to put their own money into the next big thing.

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Our first entrepreneur is mother of three Bee London,

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who has a tiny, tiny slice of the huge beauty market in the UK

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and she wants the Dragons' help to make that slice a little larger.

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-Do I start talking?

-Yep!

-Yes! It's a good idea!

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Sorry.

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Em, yes...

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My name's Bee and I'm looking for £85,000

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for 10% of my company, Weave Got Style In-store. What we do is hair extensions.

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So we're going to do a bit of a demo now so you can have a look at what we do.

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Right. What we have in-store are hair extension bars.

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So...the clients have a similar process to this.

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These two guys are going to do what we do normally in-store and I'll talk to you about the company.

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Weave Got Style first established in 2008. I don't know if you've watched the show The Apprentice.

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I saw a bit of that and I saw that they went into shopping centres and trial marketed their products.

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So I thought it would be a good idea to do that.

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And, em, it took off very well.

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We now have three bars

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and I'm hoping to open two more bars and I would like your investment in helping me do this.

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If you have any questions, please ask now. Thank you.

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A somewhat disorderly pitch from Bee London from North London.

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She needs £85,000 to roll out her in-store hairstyling concept

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and she's putting up a 10% stake in return.

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-Thank you.

-Hilary Devey is first to interrogate the enthusiastic entrepreneur.

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Bee, is there anybody else doing this? I've seen them where they actually glue them in.

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That's where I saw the gap in the market.

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Generally, people were gluing them in and it was taking 5-6 hours.

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With our method, we do a full head in an hour.

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You know, what we do is we cut it in, we style it in.

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-My ones are in. You can pull them, tug them.

-You've got them in now?

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Yeah, I've got them in. The plait and the threading gives you a bit of oomph.

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-Where do you plan on going with the business?

-Hair extensions were for the rich and the famous.

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The vision I had was let's bring it into the department stores, but also maybe places like New Look,

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Topshop. You know, we can use three different colours.

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People with blonde hair will say, "I want it a bit warmer underneath. I don't want to be so blonde..."

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-Bee.

-Sorry.

-You've just painted a beautiful picture,

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but let's concentrate on the business. Which one has been open the longest?

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My original one that I opened is in Bluewater Shopping Centre.

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Tell me what the turnover was in the last year.

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The turnover on that was £365,000 with a £55,000 profit.

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-And what about the other ones?

-I then opened House of Fraser in Lakeside.

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That one took £123,000 with £26,000 profit.

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And my one that I've opened most recently in Trafford Centre Selfridge's

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took £240,000 in 10 months.

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By revealing ambitious plans and a flourishing revenue stream,

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Bee looks to have quickly relaxed into Den questioning. Peter Jones is keen to drill down further.

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Bee...

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-Yes.

-Manchester turned over £240,000.

-In 10 months, yeah.

-What was the profit for there?

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Oh, I don't know offhand.

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-The profit... We... I don't know what the profit is.

-OK.

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-So between all three of them, you're turning over about three-quarters of a million pounds.

-Yes.

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-And you could be making close on £100,000 profit a year.

-Yeah.

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Can I just take you through so I get a proper breakdown of each area?

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What's your staff costs at Lakeside?

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Staff costs at Lakeside...

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I don't know that offhand.

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OK. You make what kind of margin, gross?

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The margin, gross, is I think about...

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75%.

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Bee...are you guessing?

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If I want extensions, how much would it cost me?

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-£240.

-How much would the raw material cost?

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About £100.

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So if you buy your hair for £100 and you double it, what figure do you get?

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-200.

-Good. OK. On top of that 200, you've got to add VAT. What does it come to?

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-240.

-Which is what you sell for.

-Yes.

-Right.

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What percentage is 100 of 200?

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-50%.

-Excellent.

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Now that's your margin.

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Yeah.

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But we don't... Like, I buy the hair for 100, but we don't do one head, we'll do two heads out of it. So...

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Uh...!

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-Uh!

-Hence why she gets the 75%.

-No, no, that's nonsense.

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-So it's £50.

-75%. It's £50.

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-Peter, I can only go by what she says. I'm not going to pretend I know her business.

-She said that.

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-No, she didn't.

-She did. She said 75% was her gross margin. 75% of the numbers is 50 quid cost.

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-Peter, she said the head of hair cost £100.

-Yes.

-That's all I want.

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-I don't want to know percentages. Real pounds, shillings and pence.

-But she said...

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Can you settle down? This is about Bee, not about you two.

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A contrite looking Bee can only watch as the lack of clarity in her numbers

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causes tempers to flare. Can she now find solace from an unlikely corner of the Den?

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Bee, let's just forget about numbers for a second. OK? Tell me about you.

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Em...

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I built myself up from the ground.

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-Take a deep breath.

-Yeah.

-Take your time.

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Em...

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I basically started off, em...

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..on a market stall.

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And I found whatever I sold sold quite well,

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so I used my personality to sell the products

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and then I went to a busy area with lots of ladies shopping

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and it took me seven months before I had a shop and that's when I came up with doing hairdressing.

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Em, and I have...

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I really want people to see my vision

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and, em, I've worked very, very hard for what I have

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and I don't want to, em, ruin my chances.

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A heartfelt exchange.

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Unable to rein in her emotions, her entrepreneurial spirit is clear.

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Is that enough for Deborah Meaden to give her a second chance?

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So you've got something and you're passionate about it.

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Your numbers are all over the place, but sometimes people just instinctively make money.

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The trouble is turnover is a good start, but it doesn't mean anything until it drops through to profit.

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-Yes.

-So...what's your balance sheet?

-The balance sheet. What do you mean by the balance sheet?

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-You don't know what the balance sheet...?

-I have seen them, the balance sheets.

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Do you know how much stock is going into each store?

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-No. I just basically...

-Do you know how much wages go into each store?

-No, I don't,

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to be honest.

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Bee...

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-Yes, sorry?

-You're not managing the business, are you?

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OK, I've made my mind up. You have started something and accidentally made some money out of it.

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And you worry me that you could accidentally lose an awful lot.

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-Yeah, I understand where you're coming from.

-I'm not coming from anywhere.

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I'm out.

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A first blow for the young entrepreneur as an exasperated Deborah Meaden walks away.

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Will Theo Paphitis be more forgiving?

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Bee, there is no question in my mind that you are driven, you're passionate,

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you want to get somewhere, but there's a "but".

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Today

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you were winging it. Purely winging it.

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-True?

-Yes, I agree. Yeah.

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That's never a good tactic in the Den.

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I'm out.

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The problem is, Bee, that if you don't know the individual wages and costs of each outlet,

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you won't know if they're all making a profit. You need to understand the individual outlets

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before you open any more. I think you have a lot of work to do in understanding that.

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I'm out.

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Bee fails to convince two more Dragons and her investment dreams are fading fast.

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And now Peter Jones looks to have made up his mind, too.

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You've done incredibly well. I think you have built a very successful business,

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but I think you have entered a marketplace that is easily replicated,

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so I'm not going to invest in you today for that reason, Bee. I'm out.

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I think your numbers are all over the place.

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I think you're commercially unaware.

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I can forgive you.

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I think you've done remarkably well.

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I'm going to make you an offer.

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I'll offer you the full 85.

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But not for 10%.

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It's not worth my while.

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I would like

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40%.

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I'm a bit terrified of the 40% because that's a huge percentage.

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-Would you consider going down to 30?

-No.

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Because you need so much time.

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-What about if I...

-Bee, together we'll build a very successful company.

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Not necessarily in the same model that it's in now, but a business model to go forward with.

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OK, I accept your offer.

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Bee's done it. Amongst the confusion and the emotion of her pitch,

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Hilary Devey recognised her potential. However, her support comes at a high price.

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The Dragons never know who will walk down the stairs into the Den or what they will reveal.

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Husband and wife team Colin and Yelena Goddard hope to secure £50,000 to help develop their answer

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-to a common holiday problem.

-Hello. It looks like you're struggling to get comfortable.

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Have you tried the new SmartMat?

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It's revolutionary comfort for all your travel and leisure needs.

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And look at this - SmartMat inflates itself in just under a minute.

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-RUSSIAN ACCENT:

-SmartMat is so versatile you can use it anywhere.

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By the pool, on the beach, on picnics, and it even floats on the water.

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It wasn't long before Duncan Bannatyne spotted a fundamental flaw.

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-I'm stunned to hear you say there is no other similar product on the market.

-Yep.

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-Because I just spent a week sleeping on one.

-Did it have the detachable towel?

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No, it didn't have the detachable towel. Same product as that.

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-Yep.

-So why are you saying there's nothing similar?

-Cos it doesn't come with the towel.

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Oh, my goodness gracious me!

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A jolly atmosphere, perhaps, but it soon came down to the bottom line.

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-How much stock have you got?

-500 units.

-Landed cost?

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-£11.94.

-Wholesale?

-Between £14.50 and £18.

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You're not going to make me rich or make yourself rich on this. That's the problem.

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-It's not new, it's not difficult to copy, there's nothing unique in it that you own.

-Apart from that...

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Apart from the fact that you're lovely, I'm not going to invest.

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However, it wasn't all bad news for the first-time entrepreneurs.

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Unfortunately, I'm out, but I love that jacket.

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If you were a little bit slimmer, I might offer to buy it from you.

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A few shoulder pads. I love it.

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Nothing causes more argument in the Den than the values entrepreneurs put on their businesses.

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So is our next entrepreneur, Adam Ewart from County Down, confident, courageous

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or a bit reckless? He's going into the Den putting a £2 million price tag on his company.

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Hello, Dragons. My name's Adam Ewart.

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I'm here today to offer you 5% equity in return for an investment of £100,000.

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Sendmybag was founded after my girlfriend was forced to pay over £60 excess baggage

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travelling from Heathrow to Belfast.

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On returning home, we looked online for a service that we could use

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to send her suitcases to university the following term. One didn't exist

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so the next morning I spoke to the national couriers and by lunchtime I'd set up a service

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where I could collect and deliver a 30kg suitcase anywhere in the UK for £22.

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The following term over 100 students used Sendmybag to travel to university.

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Over the next few years, the business has netted me in excess of £100,000 profit,

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but this is where it starts to get more interesting.

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In the middle of last year customers started asking us for international services.

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Airline excess baggage fees have been growing almost exponentially.

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Travelling with luggage can now represent a real financial pain.

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The solution is an affordable international luggage service.

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And that service is Sendmybag.

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I'm happy to take any questions.

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A self-assured pitch from 27-year-old Adam Ewart.

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His alternative to hefty excess baggage charges is a web business that couriers your suitcases

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door to door instead. He needs £100,000 investment and is prepared to part

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with 5% in return. First to investigate the opportunity on offer is Duncan Bannatyne.

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Thank you, Adam. Which airlines charge extra for extra luggage?

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The low-cost airlines with their 170 million people every year,

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-they carry them around Europe...

-Yeah, the difference is, though, that going to America

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the low-cost airlines don't go there so two cases are usually included.

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-I'm just wondering how limited you are.

-There's 500,000 international students studying

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in the UK today. They all have to travel home

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and they all have to travel with more than one or two bags.

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I also have people who wanted the convenience aspect, not so much saving lots of money.

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-OK. How many years have you been doing this?

-I started about 4½ years ago.

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And it is growing rapidly.

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So far this year we are up 250%.

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-So what's your projected turnover?

-We're going to finish this year at £200,000.

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So net profit is going to be £60,000.

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-Will you have taken a wage out of that?

-I won't have.

-Right, OK.

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So you've got a company projected to make a maximum of £60,000,

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without you taking a wage, and you've valued the company at two million quid.

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I have, yes.

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Low profits and high valuations are unlikely to endear you to Dragon investors,

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but a confident Adam appears unfazed by their reaction.

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How will he cope under the scrutiny of Theo Paphitis?

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Adam, you're going to have to show me why you're standing there

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and valuing what you've got at a couple of million quid.

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The two million valuation is from real reasons. I've looked at other tech start-up businesses.

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Are they positive cash flow? Is their market growing like ours?

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No.

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Whichever book told you that's how you value that business,

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did they forget to put the bit in "and you have a business that anyone can copy

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"so if it's really successful, someone will nick your lunch"?

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What makes you so special that nobody else can duplicate this?

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This has started out of a problem. That's one advantage.

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-I didn't try to force this...

-No, what's different about you?

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We provide services to ensure that we can get your stuff out of the country to your destination...

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-Adam, just tell us. What makes you special?

-Me. There we go. I've said it.

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Not to be arrogant, me. Any business is going to be strategy and implementing that strategy.

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I have taken the decision that this can be massive.

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My plan is to get this business to a position in two years' time where we can take it globally.

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Adam may be standing his ground admirably,

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but the words look wasted on an irritated Peter Jones.

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Adam, you are valuing your business

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-at ten times revenue projections.

-Well, we have a brand. Our brand is...

-You don't have a brand!

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You turn over diddly squat! I could set up sendmyluggage.com and invest in it.

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I own that, too. You can't. You're giving me a hard time...

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What?! You value your business on projections at ten times revenue and you don't expect a hard time?

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-Well...

-What investigation have you done to justify the most ridiculous, ludicrous, stupid,

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insane valuation?

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I have... I have one investor already.

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A software entrepreneur. He took a company from 500 grand turnover and sold it for over 200 million.

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-What did they give you, in money terms?

-They're investing £100,000.

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-And at what percentage?

-I want to be... They're taking between 7% and 10%.

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-So they haven't done it yet.

-No.

-OK. So can you just explain to me

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why this investor brings twice as much value as a Dragon?

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He doesn't bring twice as much value as a Dragon.

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The Dragons, all of you, bring a lot and I wouldn't be standing here...

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That's a description of why he doesn't bring so much value

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and you asked for a description of why he does bring twice as much. Adam, you need to be succinct.

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-What's he got?

-He's brought money to the table and shown interest...

-You're asking us to do the same.

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When I first met him, I was going to finance it myself. I need 150 grand, I'm going to do it all myself...

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-Adam, answer the question.

-He doesn't bring double the value, but what he does bring

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is that it's an investor there and the business has moved on.

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Adam, you have just NOT explained to me why the investor who has NOT yet put £100,000 in

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is still going to get twice as good a deal as you're offering here.

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I can't invest.

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I'm out.

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Ah.

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Frankly, it's just disappointing and insulting.

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I'm out.

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A double blow for the previously confident Adam as two Dragons refuse to do business with him.

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Will logistics expert Hilary Devey offer the young entrepreneur any respite?

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First of all, how many losses have you had? How many non-arrivals?

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-We have had one non-arrival in the last 4½ years.

-So you deal with recognised courier networks.

0:26:180:26:26

You use their intellectual property and their IP to track it.

0:26:260:26:30

-In the UK we work with Parcelforce and, in America, FedEx.

-Right.

0:26:300:26:35

So you've got to have some kind of software to connect to their IT

0:26:350:26:40

-to track them cases. How are you going to do that?

-We're integrating...

0:26:400:26:45

Oh, for goodness' sake! Why reinvent the wheel? Do you know I run a courier network?

0:26:450:26:51

-I certainly know.

-So what's to stop me putting a line on my website

0:26:510:26:56

saying, "We can collect your luggage"? They can dial online and see what time it will arrive

0:26:560:27:02

-and what road it's on.

-Yeah. That's...

0:27:020:27:06

What you've got to do is dial in to FedEx's consignment system.

0:27:060:27:11

So what you're doing is duplicating the work already being done anyway.

0:27:110:27:16

I'm more than happy for a large logistics company to step in, perhaps invest in us strategically.

0:27:160:27:24

Why on earth would any logistics company want to do that when they could do it themselves anyway?

0:27:240:27:31

I think you're talking rubbish. And to come in here asking for 100K

0:27:320:27:39

for 5% is...is... You're off the wall!

0:27:390:27:43

I'm out!

0:27:450:27:47

An incensed Hilary Devey leaves Adam in no doubt about her position

0:27:470:27:52

and his Den ordeal is not yet over.

0:27:520:27:56

You do look credible, you talk well, but every time you've been challenged

0:27:570:28:03

-you've never put up.

-I feel like I've failed in getting across my point

0:28:030:28:08

and given the wrong impression. I understand investors need to get their money back.

0:28:080:28:13

But the problem is the minute everybody thinks this is a million-pound business,

0:28:130:28:19

every kid in every university will do the same.

0:28:190:28:23

And they already try.

0:28:230:28:26

Adam...

0:28:260:28:27

-I'm out.

-Thank you, though.

0:28:290:28:32

Adam, how negotiable is the 5%?

0:28:320:28:35

-After all...

-How negotiable is the 5%, Adam?

-My 5% is a starting point.

0:28:380:28:43

Adam, if you want an investment of £100,000 off me, you need to tell me the highest percentage you'd give.

0:28:430:28:49

The highest percentage equity that I can go to...

0:28:580:29:01

..is 7%.

0:29:040:29:07

The problem is it's never going to be worth £100,000 for 7%.

0:29:080:29:15

I'm out.

0:29:170:29:20

A humbling experience for Adam.

0:29:210:29:24

High valuation equals high risk in the Den, a risk that didn't pay off for him.

0:29:240:29:30

We're clearly not a big, big brand, but I feel we have a lot more potential than other businesses.

0:29:330:29:40

And I was hoping that I could have communicated that a little bit more,

0:29:400:29:44

but I didn't really get an opportunity to, I think because of my valuation.

0:29:440:29:51

Common sense says that getting Dragons to participate in your pitch would engage them more in your idea.

0:29:560:30:03

That's what partners Harriet Thomas and Sue Newman thought when they asked for a £50,000 investment.

0:30:030:30:10

I was a singer and wanted to pass on my passion for music to my children,

0:30:100:30:14

but I couldn't find anything that got my toes tapping.

0:30:140:30:18

-So we decided to work together...

-And soon we started running music workshops

0:30:180:30:23

-around southwest London.

-Do you want to listen to the song?

-Just join in.

0:30:230:30:28

The more enthusiasm, the more the children will really learn from the activities.

0:30:280:30:33

# Brussels sprouts, Brussels sprouts Hands up who likes Brussels sprouts

0:30:330:30:38

# Yummy, yummy, yummy Put it in my tummy I like Brussels sprouts! #

0:30:380:30:45

Whilst some of the Dragons got to grips with the singing class,

0:30:450:30:49

Peter Jones was less enthusiastic.

0:30:490:30:52

I've been given a rhyme and two sticks.

0:30:520:30:57

-Why is this a business?

-We have 100 original songs.

-Original songs? You could have apple pie!

0:30:570:31:03

-#

-Apple pie, apple pie...

-# Exactly.

0:31:030:31:05

"Yummy, yummy, yummy, in my tummy" is not an IP that you can claim for your business.

0:31:050:31:12

-Anybody can duplicate this.

-But he did that with my melody, so I'd have to sue him for that.

0:31:120:31:19

What?!

0:31:190:31:20

In the end, the Dragons needed more than dedication alone to invest.

0:31:200:31:26

You don't seem to understand your USP.

0:31:260:31:29

It isn't the songs, Harriet.

0:31:290:31:32

It's you two that are driving this business forward. The trouble is I'm not convinced it's scalable

0:31:320:31:40

-and I don't believe it's a business. I'm out.

-Thank you.

-Good luck.

0:31:400:31:44

So far tonight, only one business has earned a Dragon investment.

0:31:450:31:49

-I accept your offer.

-To hear from Hilary Devey about why she invested in Bee,

0:31:490:31:54

press your red button at the end of the programme.

0:31:540:31:59

Personality can go a long way to opening doors in business, but it can't guarantee success.

0:32:000:32:06

Our next entrepreneur has plenty of personality. He's former boxer turned inventor Clay O'Shea.

0:32:060:32:12

So has he got the product to make a great business?

0:32:120:32:15

Hi, Dragons.

0:32:200:32:22

It's not real, I promise you.

0:32:220:32:24

Hi. My name's Clay O'Shea

0:32:300:32:33

and I'm here for a £50,000 investment for a 25% share

0:32:330:32:38

in my invention, AbsPak.

0:32:380:32:41

Dragons, I've not got the best business brain, but what I do feel is I'm a decent inventor

0:32:420:32:48

and I've come up with a really good idea. With my beautiful idea and your beautiful brains,

0:32:480:32:54

there's no reason why AbsPak can't become the best bit of kit in the UK, maybe even the world.

0:32:540:33:02

AbsPak is simple. It's so simple you wouldn't even know I've got it on.

0:33:030:33:08

So look, here you have a normal spine. This is quite impressive.

0:33:100:33:15

It's called a lumbar spine, that. The natural curve.

0:33:150:33:19

Most sit-ups are done with a flat back. That puts stress on your lumbar box spine.

0:33:190:33:25

It degenerates your lower discs and wears out your facet joints. AbsPak fits perfectly

0:33:250:33:31

into that curve.

0:33:310:33:33

So now I'll give you a demonstration of how not to do sit-ups.

0:33:330:33:38

How many times in the gym do you see the whole neck moving? That's not a sit-up, that's a neck-up!

0:33:380:33:43

"Ah! Me back's gone! Me neck's gone!"

0:33:430:33:47

So now look at this. I can sit and watch TV. The only thing moving

0:33:470:33:52

is my abs. There's loads of exercises.

0:33:520:33:55

It's just my abs. My neck's not moving, just my abs.

0:33:550:33:59

No chance...of any trouble.

0:33:590:34:01

Now once you do AbsPak, you'll never turn back. Please, help me.

0:34:010:34:06

A passionate plea ends this whirlwind pitch from Clay O'Shea.

0:34:090:34:14

He needs a £50,000 investment in his portable muscle-building device and is offering 25% of his company.

0:34:140:34:21

Theo Paphitis just looks bemused.

0:34:210:34:25

Em... OK, we all understand now what it does.

0:34:270:34:31

-What do you do?

-Em, well, I run a small gym over in Notting Hill.

0:34:320:34:37

-Do you make a living?

-Yeah, I keep it small, I don't advertise. You only get in if you know someone.

0:34:370:34:44

You know like Fight Club? You don't talk about Fight Club.

0:34:440:34:48

I've got a great life, no matter what. I feel privileged.

0:34:480:34:53

-Talk me through your history. How old are you?

-45.

-What have you been doing?

-I was a professional fighter.

0:34:530:34:59

-I used to be a pro boxer.

-To what age?

-I retired quite early. About 29.

0:34:590:35:05

I was managed by Mancini and Mickey Duff.

0:35:050:35:08

I was the second-best boxer in Great Britain.

0:35:080:35:12

I had over 100 fights and I came second in every one.

0:35:120:35:17

Charming the Dragons is a good start, but now Duncan Bannatyne wants to get down to business.

0:35:210:35:28

What does it cost to make an AbsPak?

0:35:280:35:32

-£3.25.

-OK. What would you sell it for?

-£19.99.

0:35:320:35:36

Apart from the fact that you can strap it on all the time,

0:35:360:35:40

what's the advantage of that against a rolled-up towel?

0:35:400:35:45

That's like between using a skateboard and a car.

0:35:450:35:48

If you're getting a towel, you've got to roll it up and after a few sit-ups it loses shape.

0:35:480:35:54

-This will never lose shape.

-Can you pass it to me?

-Yeah.

0:35:540:35:59

It fits all sizes.

0:36:000:36:02

-So what's in it?

-Foam.

-Foam.

-Foam rubber, yeah.

0:36:020:36:07

What patents have you got?

0:36:070:36:11

OK, there's no patent. All I've got is the trademark.

0:36:110:36:15

Sort of kills it, really.

0:36:170:36:19

-I don't agree. I know you'll say that anyone can copy it.

-Yeah.

0:36:190:36:23

But if you're telling me anyone can copy it, you're saying to me this is a decent product.

0:36:230:36:29

That's the way I see it. Secondly, what will you call it?

0:36:290:36:33

AbsBelt? That's already been taken by another company doing something different.

0:36:330:36:38

-AbsStrengthener. There's so many names.

-No.

0:36:380:36:42

AbsPak. Come on!

0:36:420:36:45

Clay's belief in his invention is clear, but is it misguided?

0:36:480:36:53

Deborah Meaden wants to know.

0:36:530:36:55

Clay, when it boils down to it, you have no protection on this,

0:36:570:37:02

so the only thing that you're really selling is the name.

0:37:020:37:07

You're asking for an investor to value this name

0:37:090:37:13

at £200,000.

0:37:130:37:16

It's a great name.

0:37:200:37:23

Clay, I know you're hanging off AbsPak because you do love it,

0:37:250:37:30

but, honestly, AbsBelt, lots of different variants.

0:37:300:37:34

I do think it's so easily copied and I can't see

0:37:370:37:42

-how you could make a lot of money out of this.

-Can I tell you who I'm talking to at the moment?

0:37:420:37:48

I'm in early talks with the MOD for the Army boys.

0:37:480:37:51

They have tons of stuff flown out to them. AbsPak goes on their kit,

0:37:520:37:58

I tell you what,

0:37:580:38:00

that in camouflage - mustard.

0:38:000:38:04

-Then... No, hear me out.

-Clay...

0:38:040:38:07

-Army boys. Can you imagine it? They can get down any time.

-Clay...

0:38:070:38:12

It's been a great experience, it's been good to meet you...

0:38:120:38:16

So you're out then, yeah?

0:38:160:38:19

Unfortunately, I'm going to have to say I'm out.

0:38:190:38:22

It's a first taste of reality for Clay as he loses his first Dragon.

0:38:240:38:30

And it doesn't look like Theo Paphitis is about to let him off the hook either.

0:38:300:38:34

If this got on the shelves, I'd buy one.

0:38:360:38:39

As you say, just strap it on, no messing around, not doing my neck in, it's probably good.

0:38:390:38:45

The problem is how do you make money from it?

0:38:450:38:49

-Sell lots of them. I think that we could sell 20 million of them worldwide.

-Could we?

0:38:490:38:55

And Reebok wouldn't want to sell their version? And Adidas? And Nike sell their version?

0:38:550:39:01

The market, I don't have to tell you how big the market is. AbsPak is the original and the best.

0:39:010:39:07

AbsPak!

0:39:070:39:09

I hear what you're saying. The problem is I don't think you would sell enough of these

0:39:090:39:15

to get my £50,000 back.

0:39:150:39:18

And for that reason, Clay, keep fighting, but, unfortunately, I'm out.

0:39:200:39:26

Clay, you've done the classic entrepreneurial thing,

0:39:270:39:32

which is come up with a problem, come up with a solution. So far, textbook. Brilliant.

0:39:320:39:38

But it could be copied faster than we could physically get it onto the shelves.

0:39:380:39:42

-So I won't be investing, I'm afraid.

-Thank you.

-I'm out.

0:39:420:39:46

Two more Dragons out and Clay's confidence is ebbing away.

0:39:480:39:53

Duncan Bannatyne knows this market well. Has he seen something that his rivals have not?

0:39:530:39:58

Clay, we sometimes sell things like this in our health clubs,

0:39:590:40:04

but it would be a £5.99 product. It's not a £19.99 product.

0:40:040:40:09

But even if it was, you can't protect it, you know. There's no way you can protect it.

0:40:100:40:15

-So for that...

-Don't you think the market's big enough?

-No.

0:40:150:40:20

So, reluctantly, Clay,

0:40:210:40:23

-I'm sorry, but I'm out.

-Thanks for the opportunity.

0:40:230:40:28

I think you've heard it all. There's no point in reiterating it. There's just no investment opportunity here.

0:40:300:40:38

Yeah, I...

0:40:390:40:41

-I know and I can see how passionate...

-No, I appreciate...

-I've got to be honest with you.

0:40:410:40:47

I've got to tell you the truth. I think you've got to be a bit more innovative,

0:40:470:40:52

think of something else and come back next year.

0:40:520:40:57

So I'm out. But good luck.

0:40:570:40:59

It's hard to take,

0:40:590:41:01

but the cruel reality of it is

0:41:010:41:04

I'm hearing you. I've got to take that on the chin.

0:41:040:41:08

Cheers. Take care, God bless. It's been emotional.

0:41:080:41:12

Lessons learned, perhaps, but no cash. Clay leaves with nothing.

0:41:130:41:18

-What a great character. He's the kind of salesman you need in your company.

-Absolutely, yeah.

0:41:180:41:25

Others who tried and failed in the Den included Warrington chip shop owner Osman Gulum

0:41:280:41:35

who had a surprise in store for the Dragons.

0:41:350:41:39

Flower Fountain uses a blast of air to launch fresh petals and confetti into the atmosphere,

0:41:400:41:47

to make a celebratory moment.

0:41:470:41:49

These multi-millionaires are well-versed in spectacular finales.

0:41:490:41:53

I was just disappointed by the climax.

0:41:590:42:03

What made you want to do this? There must be a reason.

0:42:030:42:07

I start to watch Dragons' Den since 2007 and I wanted to come work with you guys

0:42:070:42:13

-and I started an idea...

-So it's our fault?!

-No. You make me invent this. I love you all.

0:42:130:42:19

Inspirational, maybe, but these hard-nosed inventors don't make decisions based on flattery alone.

0:42:190:42:25

-Which is the patentable step?

-The patent is the remote control.

0:42:250:42:30

-Have you got a patent or you've applied?

-Patent pending.

0:42:300:42:34

I'd be surprised if you get that.

0:42:340:42:36

I would try it in the garden of one of my hotels, but it would have to be a lot more spectacular.

0:42:360:42:42

-I can't invest in this. I'm out.

-Thank you very much for your time.

0:42:420:42:47

Mother and daughter Patricia Gruchy and Louise Villalon from Hampshire

0:42:480:42:52

hoped they'd spotted a trend worth a £45,000 investment.

0:42:520:42:56

Together we've formed a company Two Chickens And A House.

0:42:560:43:01

Chickens are very fashionable, as you know, and make lovely pets.

0:43:010:43:06

This bird-based business seemed lost on Hilary Devey.

0:43:060:43:10

-Surely it's cheaper to go and buy half a dozen eggs.

-People...

-That's not the point!

0:43:100:43:16

-Your own fresh eggs, straight from the chicken's bottom!

-Buy free range from Sainsbury's!

0:43:160:43:22

Fresh eggs, yes, but that wasn't the issue for Duncan Bannatyne.

0:43:220:43:27

You said chickens have become very fashionable "as you know".

0:43:270:43:31

That's the one piece of fashion that seems to have passed me by.

0:43:310:43:35

-People are going mad for chickens.

-I don't know anyone who's got chickens!

0:43:350:43:41

Yes, you do!

0:43:410:43:43

It was left to resident chicken expert Deborah Meaden to sum up the mood in the Den.

0:43:430:43:50

This is something a lot of people can make. This market has been pretty much saturated.

0:43:500:43:56

-So I won't be investing. I'm out.

-Thank you.

0:43:560:44:01

-What are the chickens called?

-Oh, well, Hilary and Deborah.

0:44:010:44:05

-Thanks for coming.

-Thank you, ladies.

0:44:060:44:09

The fast-paced worlds of fashion and technology are both notoriously hard to crack.

0:44:120:44:18

Combining the two, then, has got to be hard to crack squared.

0:44:180:44:22

It hasn't put our next entrepreneurs off - Lewis Blitz and James and Richard Gold, from North London.

0:44:220:44:29

Hi. I'm Lewis. These are my business partners, James and Richard.

0:44:530:44:57

We're here today to ask for £120,000 investment for 10% of our company.

0:44:570:45:02

About two years ago, I feel I spotted a gap in the market.

0:45:020:45:06

I'd just bought a new phone and wanted a cover to protect it and look good, too.

0:45:060:45:12

Everything I found was uninspiring and overpriced.

0:45:120:45:15

After speaking, we believed there was an opportunity to make tech product a little more exciting.

0:45:150:45:22

So we launched Skinnydip, a brand of accessories that merges fashion and technology.

0:45:220:45:29

Working with young, up-and-coming artists and fashion designers, we created a range of fun cases

0:45:290:45:35

-which we began supplying to high street fashion retailers.

-In 18 months' trading,

0:45:350:45:41

Skinnydip has turned over over £500,000 and has sold over 200,000 products.

0:45:410:45:48

Some of our most successful lines include beanie headphones, ear muff headphones and printed headphones.

0:45:480:45:55

We believe we're the only brand catering for the fashion-conscious consumer in high street retailers.

0:45:550:46:02

Thank you for listening to us and we hope that you jump in and Skinnydip with us.

0:46:020:46:09

A promising pitch from Lewis Blitz and his best friends, Richard and James Gold,

0:46:110:46:16

from Golders Green. In exchange for 10% of their burgeoning accessories business,

0:46:160:46:22

they want a £120,000 investment. It's an area Peter Jones knows well,

0:46:220:46:27

but it's not their product that's caught his attention.

0:46:270:46:31

-Hi, guys.

-Hi.

0:46:320:46:35

I was very intrigued because whilst you were doing your pitch, James was miming it.

0:46:350:46:42

Oh, no! Oh, no. My mum's going to kill me.

0:46:420:46:47

-Do you do that a lot?

-All day long! At speeches. I'll speak and he just...

0:46:470:46:53

It's so embarrassing. I'm quite good at learning stuff and I learnt the whole pitch

0:46:530:46:58

in case, for whatever reason, Lewis or Richard wouldn't remember it and I could stand in and do it.

0:46:580:47:05

-Perfect, perfect timing.

-Yeah.

0:47:050:47:07

-So where does Skinnydip come from?

-When we came up with the concept, we didn't know what the name was,

0:47:070:47:14

but we understood the ideals of it. To be fun, young, creative.

0:47:140:47:18

It took us a long time, but once we came up with the name, we all immediately knew.

0:47:180:47:24

If I was to say you need to change the brand to be successful, what would you say?

0:47:240:47:29

I think we're very proud of the brand. We have a lot of work to do,

0:47:310:47:36

but that's where the expertise we could get from working alongside one of you guys

0:47:360:47:41

can take the brand to the next level. We're not averse to change, but not to impact on our values.

0:47:410:47:48

As long as it doesn't change that, we'd welcome any of your suggestions.

0:47:480:47:53

James, can I say...? Well done.

0:47:530:47:56

Best answer in the Den for a very long time.

0:47:560:48:00

Compliments abound as the trio settle quickly into the Den,

0:48:030:48:08

but Hilary Devey is keen to find out if there's substance behind the smooth-talking graduates.

0:48:080:48:14

Now you've valued your company at £1.2 million.

0:48:140:48:19

-Yes.

-How do you derive that valuation?

0:48:190:48:22

-Em, we derive that valuation from our actual and future projections.

-Go on. Talk us through that.

0:48:220:48:29

2012, we estimate we're going to turn over £1 million. We think we'll make a net profit of £315,000.

0:48:290:48:36

And by 2014,

0:48:360:48:39

our estimated turnover is £3.3 million

0:48:390:48:43

with a net profit of £1.1 million.

0:48:430:48:46

-How certain and why?

-We've based our projections on our current customers.

0:48:460:48:52

We supply 13 major retailers in the country. Debenhams, Next, Republic, River Island...

0:48:520:49:00

-Harvey Nichols.

-Harvey Nichols. And we've just started to supply Tesco as well.

0:49:000:49:06

Mm.

0:49:060:49:07

Guys, how much do you owe in the business?

0:49:090:49:12

-We owe nothing.

-Do you have an overdraft?

-We don't.

0:49:120:49:15

-Do you have a bank account?! How have you funded this, then?

-We initially started with £45,000.

0:49:150:49:22

That was every penny we'd had from savings. That went into funding our first order.

0:49:220:49:27

-Every penny got reinvested.

-So where do you operate from now?

0:49:270:49:31

We found a warehouse in Wembley that was deserted. We cleaned the office out, we didn't have carpet...

0:49:310:49:39

-And how many staff do you employ?

-Not one. We do it all ourselves.

0:49:390:49:43

-That's it?

-Yeah.

0:49:430:49:45

The Dragons look enthralled by the trio, but they have yet to receive an offer of investment.

0:49:470:49:54

Now marketing expert Deborah Meaden wants to take a different tack.

0:49:540:49:59

So, guys, hi. I'm Deborah.

0:49:590:50:02

Who do you think, then, is your closest competitor?

0:50:020:50:07

It's going to sound a bit of a cliche answer, but we don't feel anyone is doing what we're doing.

0:50:070:50:14

There are loads of companies doing headphones, phone cases, but no one has packaged it under one brand

0:50:140:50:20

-and is supplying it to fashion retailers.

-So when you sell in, are you selling in the package?

0:50:200:50:26

-Or are people buying lines from you?

-It depends. Some retailers, Debenhams for instance,

0:50:260:50:32

M&Co, a few have actually bought display units from us.

0:50:320:50:35

River Island is a strange one. It's slowly growing with them

0:50:350:50:39

and now for this Christmas they're looking at doing a full product range.

0:50:390:50:45

-Do you know my background in this at all?

-We've done a bit of research.

0:50:460:50:51

You know I'm involved with a fashion house. It was all about clothing, but then we discovered headphones.

0:50:510:50:58

Now they're more than half of our business, so I absolutely get this product.

0:50:580:51:04

So I'm going to make you an offer.

0:51:060:51:09

You guys need to remain motivated.

0:51:100:51:14

-Yes.

-You still need the lion's share of the business.

0:51:140:51:19

So I'm going to offer you all of the money

0:51:200:51:24

and I will be seeking a shareholders' agreement

0:51:240:51:29

that gives me the rights as a 25% shareholder,

0:51:290:51:33

but...

0:51:330:51:35

-I want 20% of the business.

-That's a bit tactical, isn't it?

-PETER: A bit tactical.

0:51:370:51:43

Thank you very much for your offer. Thank you.

0:51:430:51:47

20%(!)

0:51:470:51:49

In a move designed to outmanoeuvre her rivals,

0:51:500:51:54

Deborah Meaden has devised a way of combining equal ownership with a more attractive equity offer.

0:51:540:52:00

Will Duncan Bannatyne choose to compete?

0:52:000:52:04

Em, gentlemen, I was going to make you an offer and then Deborah made you an offer for 20%.

0:52:060:52:13

-So although you guys are fantastic and I'd love to work with you...

-Thank you very much.

-..I'm out.

0:52:150:52:21

I think

0:52:240:52:26

I'd also struggle for 20%.

0:52:260:52:29

Deborah's made you an excellent offer.

0:52:310:52:35

I'm out.

0:52:350:52:37

Deborah Meaden's tactics look to be working.

0:52:380:52:41

She may have outfoxed two of her rival investors, but there are still two Dragons to declare.

0:52:410:52:47

-What are the things that you're not good at?

-Well, I think we all have strengths in different areas.

0:52:500:52:56

Me and James have known each other since we were 10. We're different characters, but work well together.

0:52:560:53:02

And Richard has always been a close friend. We focus on the creative side, while James is meticulous.

0:53:020:53:09

Between us, we cover all the areas.

0:53:090:53:12

If I could just add, I do think this market is incredibly tough. We don't shirk away from that.

0:53:120:53:20

We're more than determined to make this business successful.

0:53:200:53:24

Deborah's offered 20%,

0:53:280:53:30

which is annoying, actually.

0:53:310:53:34

I'm going to make you an offer.

0:53:400:53:43

The whole £120,000,

0:53:460:53:48

but I want 30% of the business.

0:53:530:53:56

However,

0:53:570:53:59

the minute I get my money back, I will drop down and become an equal partner with you.

0:54:000:54:05

-Thank you very much.

-Thank you.

0:54:050:54:08

Look... you three I could work with.

0:54:140:54:17

I think you're better than good.

0:54:170:54:20

Using my distribution network,

0:54:210:54:25

contacts, we could make so many things happen.

0:54:250:54:30

Em, I'll give you all the money.

0:54:310:54:33

For 25%.

0:54:330:54:35

- Thank you very much. - Thank you.

0:54:350:54:39

Do you mind if we just have a...?

0:54:390:54:42

It's decision time for the three entrepreneurs with three different equity offers

0:54:460:54:52

from three well-connected Dragons.

0:54:520:54:55

Are the trio now in need of a tactic of their own?

0:54:570:55:00

Em, we'd love to work with any of you, but could I ask what would you do for the brand?

0:55:100:55:17

That's...

0:55:190:55:21

That's quite a difficult one to answer until I know what you need.

0:55:210:55:28

Right.

0:55:280:55:30

I personally think that the brand isn't good enough.

0:55:310:55:35

Well, hold on a minute. You're nodding. Do you agree with that?

0:55:350:55:40

-I really think we'd have to sit down and discuss it in a lot more detail.

-Exactly.

0:55:400:55:45

It's easy to criticise. What Deborah said was meaningless to me, but I didn't criticise it.

0:55:450:55:51

-It's a hard question to ask.

-That's exactly what I said, Peter.

0:55:510:55:55

Theo and Peter, would you be prepared to come down to Deborah's 20%?

0:56:050:56:09

I'm going to need 25%.

0:56:140:56:16

I'm not sure that you're seeing

0:56:170:56:20

the bigger opportunity of what you are, potentially, minutes away from missing.

0:56:200:56:26

And it worries me a little bit.

0:56:260:56:29

- I'm sorry... - Thank you.

0:56:330:56:37

JAMES: Three offers.

0:56:380:56:41

Deborah's is the lowest percentage. Peter...

0:56:420:56:46

Theo, how much time can he give?

0:56:480:56:50

Em...we'd like to thank you all very much.

0:57:040:57:08

In an ideal world, we'd like to accept all of your offers.

0:57:080:57:13

We've had a long think about it. So, em...

0:57:140:57:19

I think, Peter, we'd like to accept your offer. Thank you, Deborah and Theo.

0:57:210:57:26

-Well done.

-Thank you.

0:57:260:57:29

Lewis, Richard and James have done it. It was a tense negotiation,

0:57:290:57:33

but they leave with a well-connected new business partner on board.

0:57:330:57:38

We've never made a harder decision.

0:57:400:57:42

-We wanted to take all three, but we wouldn't have a business!

-It was unbelievable.

0:57:420:57:47

You had to weigh up whether it was equity or what you got from that.

0:57:470:57:52

I think we made the right decision.

0:57:520:57:55

Well, it's been a remarkable first day back in the Den.

0:58:020:58:06

James, Richard and Lewis displayed a perfect mix of confidence and passion

0:58:060:58:11

that led to three Dragons competing to invest.

0:58:110:58:15

But what we saw was that their charm was of little use to them in the negotiations.

0:58:150:58:20

In the Den, deals are always based on cold, hard facts and numbers.

0:58:200:58:24

To get more insight into why the three friends went with Peter Jones' offer over his rivals,

0:58:240:58:31

just press the red button now. Goodbye.

0:58:310:58:34

-Next week in the Den:

-It's not just my foot that's itching. I'm getting frustrated.

0:58:350:58:41

I think it will drop off a cliff.

0:58:410:58:44

A complete and utter waste of time.

0:58:440:58:47

It beggars belief that you can't remember basic numbers.

0:58:470:58:51

-HILARY LAUGHS

-Is that fun, Peter?

0:58:510:58:54

Georgia!

0:58:540:58:56

So it's £100,000 for the hat?

0:58:560:58:59

You might get five offers.

0:58:590:59:01

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0:59:150:59:17

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