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Hello and welcome to That's Britain, the show that gets to grips with | :00:22. | :00:26. | |
all the daily irritations of modern life. We will get to the bottom of | :00:26. | :00:29. | |
whatever is winding you up and try to make Britain a better place, or | :00:29. | :00:33. | |
at least turn some of those premises into grins. On That's | :00:33. | :00:39. | |
Britain tonight, May looks at overcrowded trains and the high | :00:39. | :00:44. | |
ticket prices we pay. Lastly, you told us dog poo was a problem - | :00:44. | :00:48. | |
tonight, the Bin Cops on the case. Stan Lee Johnson celebrates human | :00:48. | :00:53. | |
kindness with a hidden camera shopping stinger. And Ade Edmondson | :00:53. | :00:57. | |
goes behind the scenes of the National Grid to see how power gets | :00:57. | :01:07. | |
:01:07. | :01:08. | ||
to the people. Joining us is are talented team of supporters. | :01:08. | :01:16. | |
Grainne Seoige, Stanley, Stephen K Amos and Stanley. Good looking | :01:16. | :01:19. | |
bunch. Stephen has been up at the crack of dawn for That's Britain to | :01:19. | :01:23. | |
persuade us to save the endangered species that is the British milkman. | :01:23. | :01:28. | |
But can he convince you to pay more for your daily pint to put an old | :01:28. | :01:30. | |
men or women are back on your street? Most importantly, we want | :01:30. | :01:37. | |
to hear from you. On this show, your words count, because this is | :01:37. | :01:41. | |
your word wall. It often feels like you are talking to a wall, but on | :01:41. | :01:46. | |
That's Britain, the wall talks Back. Tell us what is driving you around | :01:46. | :01:51. | |
the bend, and our magic wall takes your words and turns them into a BT. | :01:51. | :01:55. | |
If a word is big, it means a lot of you are complaining about it. | :01:55. | :02:00. | |
want to know what is annoying you - mobile ringtones, cold calls, get | :02:00. | :02:05. | |
it off your chest and on to our wall. At the end of last week's | :02:05. | :02:11. | |
show, this is what you were irritated by. Tube drivers, litter, | :02:11. | :02:18. | |
Bob Prew. The opera was massive. Not a massive one, obviously -- dog | :02:18. | :02:22. | |
poo was massive. Public-transport. Grainne Seoige will be tapping | :02:22. | :02:29. | |
trains in a bit. This week, over the past seven days, over 4000 of | :02:29. | :02:33. | |
you have been e-mailing us. Let's look at your moans and groans right | :02:33. | :02:41. | |
now. Not a huge surprise about petrol prices. Osborne has frozen | :02:41. | :02:49. | |
fuel duty this week. 60% of the price of your petrol is it in fact | :02:49. | :02:53. | |
on tax. Increasingly, it is becoming more expensive to own and | :02:53. | :03:01. | |
run a car, �3,000 a year. What surprises me is what is not on the | :03:01. | :03:06. | |
wall. It has been a day of public sector service strikes, and it does | :03:06. | :03:11. | |
not even make the wall. Why? Maybe people have not got home because of | :03:11. | :03:16. | |
the strikes. But weirdly, wind turbines have made the wall. You | :03:16. | :03:20. | |
are complaining about the fuel prices, but you do not like the | :03:20. | :03:26. | |
alternatives. And who is upset by wind chimes? I do not like them. | :03:26. | :03:32. | |
You don't have to write in about it. And stolen horses. I do not know | :03:32. | :03:36. | |
what is going on there. Enlighten us about what is going on with | :03:36. | :03:42. | |
stolen horses. We will be updating the wall later, so keep those e- | :03:42. | :03:52. | |
:03:52. | :03:53. | ||
Remember to put the thing that is getting on your wick in the title | :03:53. | :03:58. | |
of the e-mail. And tell us about it in the body of the e-mail. And no | :03:58. | :04:05. | |
people's names, please. Somebody did just put "my wife" last week! | :04:05. | :04:10. | |
You can join in with everything we are talking about by tweeting us. | :04:10. | :04:14. | |
Or going to our Facebook page. As the country that invented the | :04:14. | :04:18. | |
railway, you might think we would be good at it. But some who | :04:18. | :04:22. | |
travelled regularly on the Great British Railway will tell you that | :04:22. | :04:25. | |
sardines have an easier time of it. With British Rail fares among the | :04:25. | :04:29. | |
highest in the world and set to increase by 6.2%, Grainne Seoige | :04:29. | :04:38. | |
travelled cattle class to find out if anything can be done about it. | :04:38. | :04:42. | |
No one usually gets seats. It is always crammed. People fight for | :04:42. | :04:49. | |
seats. It becomes carnage. I never get a seat. There is nothing to | :04:49. | :04:53. | |
hold on to. People have to grab hold of strangers and say sorry. | :04:53. | :04:57. | |
Our British National Rail network was the first in the world, and | :04:57. | :05:02. | |
they used to say "let the train take the strain". But now commuters | :05:02. | :05:07. | |
are taking the strain. Passenger numbers are up 40% on ten years ago, | :05:07. | :05:10. | |
and ticket prices are among the highest in the world. To many of | :05:10. | :05:14. | |
these people, commuting by train is their only option, not a luxury. It | :05:14. | :05:20. | |
is the only way to get from A to B. So they stand cheek by jowl on | :05:20. | :05:24. | |
overcrowded routes. And the busiest areas on the network outside London | :05:24. | :05:31. | |
are commuter lines into and Birmingham, Manchester and Leeds. | :05:31. | :05:34. | |
Passengers on the Hosford to Leeds route know this story well. | :05:34. | :05:39. | |
Commuters regularly stand on half of the rush-hour trains into Leeds. | :05:39. | :05:43. | |
Richard Gregory has been travelling this route for ten years, but now | :05:43. | :05:49. | |
he has kids, it is not just him that is affected. Sometimes I can't | :05:49. | :05:53. | |
physically get on the train because it is so full. If I can't get on | :05:53. | :05:59. | |
the train, I can't pick my kids up in time and then I have a problem. | :05:59. | :06:04. | |
The effect of not being able to get on a train is huge. Another | :06:04. | :06:11. | |
passenger who is up against it in the North is Cassie. There is no | :06:11. | :06:15. | |
real ventilation in the carriages. It gets really hot and airless. A | :06:15. | :06:20. | |
lot of the time in the mornings, you feel faint. I have seen other | :06:20. | :06:25. | |
women faint as well, which is why I complained to the train company. I | :06:25. | :06:30. | |
thought it was unsafe. Cassie complained to the company via a | :06:30. | :06:34. | |
transport pressure group, but they did not respond. As she pays �130 a | :06:34. | :06:38. | |
month for her ticket, she is not impressed. Everyone on this train | :06:38. | :06:43. | |
pays at least �130 if they are getting a season ticket. If you | :06:43. | :06:46. | |
multiply that by the number of people on the train, it is a lot of | :06:46. | :06:52. | |
money. Money is what they care about. Across the board, a lot of | :06:52. | :06:56. | |
money is being made by our rail companies. Last year, operating | :06:57. | :07:01. | |
profits were an eye-watering �200 million. Plus this January, ticket | :07:01. | :07:08. | |
prices are going up by up to 6.2%. A recent YouGov poll found that the | :07:08. | :07:13. | |
planned fare hikes for 2012 were the most unpopular policy | :07:13. | :07:16. | |
announcement from the government's combines a spending review, opposed | :07:16. | :07:21. | |
by eight out of ten people. And what you get for your ticket as is | :07:21. | :07:25. | |
a space on a train, not a seat. Unlike buses or planes, there are | :07:25. | :07:30. | |
no legal limits on how much space you are given. In fact, livestock | :07:30. | :07:34. | |
are more regulated. All livestock transportation must meet EU rules. | :07:34. | :07:39. | |
These cover how much space cattle, sheep and pigs would get on a train. | :07:39. | :07:48. | |
Sadly, there is nothing for humans. I did not realise that. Shocking. | :07:48. | :07:54. | |
It does not seem fair. That is wrong. It is an animal! OK, so | :07:54. | :07:58. | |
there is no legal limit. But surely the train operators should take | :07:58. | :08:07. | |
responsibility? Or can't they just add more carriages to a train? | :08:07. | :08:11. | |
Christian while Ma is Britain's leading transport commentator. | :08:11. | :08:15. | |
cost the industry is so fragmented, it is difficult for the train | :08:15. | :08:19. | |
operating company just to get some extra carriages. They need | :08:19. | :08:22. | |
permission from the Government and they have to pay the money. They | :08:22. | :08:26. | |
probably need more subsidy. It is not just a matter of buying a few | :08:26. | :08:30. | |
more carriages. Essentially, it is likely to cost extra money to put | :08:30. | :08:34. | |
on these carriages on these overcrowded trains. So it is really | :08:34. | :08:39. | |
down to the Government to put up the funds. We asked a river trains | :08:39. | :08:43. | |
Wales and Northern trains for an interview, but they declined, as | :08:43. | :08:47. | |
did the national body representing the rail industry, the Association | :08:47. | :08:50. | |
of Train Operating Companies. So I am going to see the Minister for | :08:50. | :08:55. | |
the railways to see what she has to say about jammed trains and sky- | :08:55. | :09:02. | |
high prices. We have met some very unhappy people and put up with | :09:02. | :09:05. | |
serious overcrowding. The first thing we were amazed to learn was | :09:05. | :09:08. | |
that there is no limit on the amount of people you can pack onto | :09:08. | :09:13. | |
trains. Trains are designed to be safe, whatever levels of crowding | :09:13. | :09:19. | |
are taking place. We were speaking to various passengers, and one told | :09:19. | :09:24. | |
us a train was so packed that people faint. We have plans for | :09:24. | :09:28. | |
around 2700 new carriages on the railways over the coming years to | :09:29. | :09:32. | |
respond to people's concerns, including into our cities in the | :09:32. | :09:36. | |
north, like Leeds, Manchester and Newcastle. But when Theresa | :09:36. | :09:40. | |
Villiers was on the opposition benches, she challenged the then | :09:40. | :09:43. | |
Labour government about rail passengers travelling in worse | :09:43. | :09:47. | |
conditions than livestock. What about the fact that you have said | :09:47. | :09:52. | |
yourself that livestock get treated better than people? It is essential | :09:52. | :09:56. | |
that we get a grip on crowding. That is why we are undertaking the | :09:56. | :10:01. | |
biggest programme of rare capacity expansion since the Victorian era. | :10:01. | :10:05. | |
But when you consider that a sheep or a cow or a goat gets treated | :10:05. | :10:10. | |
better on a train than a person...? You are pushing at an open door. I | :10:10. | :10:13. | |
understand the problems. The government is determined to do | :10:13. | :10:18. | |
something. People pay a lot of money to travel on these trains. | :10:18. | :10:21. | |
There is a commitment that those train fares will increase for the | :10:22. | :10:27. | |
next few years. The fares are a vitally important way to fund our | :10:27. | :10:32. | |
railways and fund improvements that are needed. It seems that no one is | :10:32. | :10:35. | |
happy with the current state of affairs, so what can train | :10:35. | :10:39. | |
passengers do to make sure these promises are delivered? Rail | :10:39. | :10:43. | |
passengers have to get themselves organised. They have to form | :10:43. | :10:48. | |
commuter groups, complain and badger their MP. Badger Ministers. | :10:48. | :10:53. | |
Then something might get done. It is a matter of putting pressure run. | :10:53. | :10:58. | |
There is a lot to talk about after watching that. How much of a | :10:58. | :11:03. | |
squeeze was it? The it depends on the amount of pigs. They get a | :11:03. | :11:07. | |
fairer deal than we do. I had to stand from Horsforth to Leeds. | :11:07. | :11:11. | |
There were no seats. We were packed into the corners of the train, but | :11:11. | :11:14. | |
it was not as uncomfortable as other people's experiences. I was | :11:14. | :11:20. | |
not gasping for air. But I had no seat. Richard Gregory, one of the | :11:20. | :11:24. | |
passengers, has a bad day regularly, because he cannot get onto the | :11:24. | :11:27. | |
train because of overcrowding, which affects his life because of | :11:27. | :11:32. | |
childcare issues. What in Northern trains say about that? As you say, | :11:32. | :11:36. | |
Richard has a genuine complaint. Northern rail said, we have worked | :11:36. | :11:40. | |
hard with industry partners to provide more trains to meet rising | :11:40. | :11:43. | |
demand. The latest additions will be in service from December. | :11:43. | :11:47. | |
Additional carriages will provide more seats in the Leeds area. So | :11:47. | :11:51. | |
hopefully hundreds of parents will get their kids on time. What about | :11:52. | :11:58. | |
Cassie, who had a complaint about the Welsh train company? She did | :11:58. | :12:04. | |
not complain directly to them. She complained after a pressure group | :12:04. | :12:08. | |
online, petitioning. So they told her and asked that "we don't accept | :12:08. | :12:15. | |
complaints from third parties". She should contact them directly. | :12:15. | :12:19. | |
do they say are on the general point about passengers fainting? | :12:19. | :12:22. | |
They say regarding fainting allegations that there is no direct | :12:22. | :12:27. | |
link between feinting and train overcrowding. Passengers should | :12:27. | :12:31. | |
seek trained staff help. We heard from the minister Theresa Villiers | :12:31. | :12:35. | |
as well. The government are feeling the heat about this, and George | :12:35. | :12:41. | |
Osborne has capped the train price increase at 6.2%. But that is still | :12:41. | :12:45. | |
above inflation and people are still making complaints. It was | :12:45. | :12:49. | |
meant to be inflation plus 3%, and now it is inflation plus 1%, which | :12:49. | :12:55. | |
is good news for passengers. But in the context of overcrowding, they | :12:55. | :13:00. | |
are very high prices anyway. And people are enduring pay freezes or | :13:00. | :13:05. | |
pay cuts, so it is still tough. What do operating companies make of | :13:05. | :13:09. | |
it? They said the average rise in regulated fares, including season | :13:09. | :13:13. | |
tickets, is set by the Government and nothing to do with them. The | :13:13. | :13:16. | |
money raised through fares helps pay for more carriages to deal with | :13:16. | :13:22. | |
the overcrowding. But those carriages will not be here tomorrow. | :13:22. | :13:32. | |
:13:32. | :13:36. | ||
2019. Rolling stock is the big deal. It is just not simple. But there is | :13:36. | :13:39. | |
a glimmer of hope for people in London. There will be 48 more | :13:39. | :13:44. | |
carriages in and out of London in time for the Olympics. If you are | :13:44. | :13:48. | |
not a happy camper today, what is the best way to complain? They all | :13:48. | :13:52. | |
respond in such different ways. People should definitely club | :13:52. | :13:56. | |
together. If there are enough unhappy people, pressure does win | :13:56. | :14:00. | |
out. But if you want your complaint answered by the train company, you | :14:00. | :14:04. | |
must contact them directly, otherwise you will have what | :14:04. | :14:09. | |
happened here. What are you doing next week? Hospital parking charges, | :14:09. | :14:19. | |
:14:19. | :14:25. | ||
APPLAUSE That's Britain has been trying to | :14:25. | :14:30. | |
bring back people who were once the cornerstones of communities. Last | :14:30. | :14:38. | |
week a massive 81% of viewers voted said they would pay back higher bus | :14:38. | :14:42. | |
fares to bring back the conductor. Can Stephen K Amos persuade you | :14:42. | :14:47. | |
that we should pay more for our cow juice to bring the milkman book to | :14:47. | :14:53. | |
our doorsteps? Breakfast, the most important meal | :14:53. | :15:02. | |
of the day. Got my croissants, coffee, cereal. Oh, no! I have run | :15:02. | :15:07. | |
out of milk! Where am I going to get milk at this time of the | :15:07. | :15:11. | |
morning? The local supermarket? The petrol station? | :15:11. | :15:16. | |
Oh, hang on, I think I know just the man. | :15:16. | :15:21. | |
Before the supermarket shop there was the milkman. By the 1960s he | :15:21. | :15:26. | |
had swapped his horse and cart for the electric float. In the 1970s | :15:26. | :15:31. | |
nine out of ten of us had milk delivered. By 2000 that had dropped | :15:31. | :15:35. | |
to one in four. In the last ten years almost two out of three milk | :15:35. | :15:39. | |
rounds have trickled away. These days we are always carping on about | :15:39. | :15:43. | |
convenience. But what can be more convenient than having a pint of | :15:43. | :15:48. | |
milk brought to you first thing in the morning, delivered by a | :15:48. | :15:53. | |
friendly face, the pillar of the local community and not just the | :15:53. | :15:58. | |
Butt of horrible cheap jokes. Milkman are not the punchline to | :15:58. | :16:03. | |
the question who is your real dad? It's 5.00am, I have to go and join | :16:03. | :16:06. | |
Graham. He has been working for three hours already. I am a bit | :16:06. | :16:11. | |
slack. Come on. Graham is one of Britain's 4,000 | :16:11. | :16:16. | |
remaining milkmen and he has been getting up early for 24 years. So, | :16:16. | :16:22. | |
who who pwrb pwrb better to help me in my mission to motivate Britain | :16:22. | :16:26. | |
and persuade them he is a tradition worth keeping. This is number one. | :16:26. | :16:33. | |
There we go. So, that's my first delivery. How | :16:33. | :16:40. | |
hard can it be?! Did you remember the empties, Stephen? | :16:40. | :16:44. | |
It's not all about the milk these days. Graham's diversified. Next | :16:44. | :16:49. | |
one is cat food. Cat food? I remember a milkman just delivered | :16:49. | :16:54. | |
milk. Cat food! A long time ago. And it's about going the extra mile | :16:54. | :17:00. | |
for your customers, whatever the weather. There's other deliveries | :17:01. | :17:06. | |
can't get here, but Graham always does. The milk is is there in the | :17:06. | :17:09. | |
morning. You can't always get out and do the shopping and that, and | :17:09. | :17:14. | |
he fills that gap. So, clearly Graham's customers are willing and | :17:14. | :17:17. | |
able to pay for his services, but what about the neighbours who | :17:17. | :17:23. | |
aren't on a milk round? How do they feel about getting a pint delivered | :17:23. | :17:29. | |
daily. I am going to find out even if it curdles me. | :17:29. | :17:34. | |
Good morning! We stopped the delivery because when I was working | :17:34. | :17:38. | |
full-time the milk used to stand on the doorstep all day. Would you | :17:38. | :17:43. | |
reconsider being a new customer? would possibly consider it, yes. | :17:43. | :17:52. | |
That's only a maybe. Having your milk delivered with cost anything | :17:52. | :17:57. | |
between 30p extra per pint. Is it the money? Is it a cost element for | :17:57. | :18:01. | |
you? I guess, obviously you do pay extra. I just don't think about it | :18:01. | :18:06. | |
because when I do my shopping it's so easy to pop and get it. I would | :18:06. | :18:10. | |
like to ask more people, but where is everyone? Maybe there's a clue | :18:11. | :18:15. | |
here. The milk didn't get delivered until after we had gone to work. | :18:15. | :18:20. | |
see. Then it would sit on the doorstep all day. Will anyone join | :18:21. | :18:27. | |
me?! Never see them any more, do you? Graham should knock on my door | :18:27. | :18:32. | |
and I will definitely sign him up as my milkman. Finally, I found | :18:32. | :18:36. | |
one! It's been a long day. There's still a lot of love out there for | :18:36. | :18:40. | |
the idea of a milkman. I just wish more of us realised he's got the | :18:40. | :18:50. | |
white stuff. Graham, baby, how fast does this thing go! They call him | :18:50. | :18:54. | |
Stephen, Stevie, he drove the fastest milk cart in the west! | :18:54. | :18:58. | |
APPLAUSE. And straight from his round Stephen | :18:58. | :19:04. | |
is here. Now, somebody told me you got up at 3.00am to do that. Yes, a | :19:04. | :19:08. | |
standup comic, I never ever got up in the morning. You are normally | :19:08. | :19:13. | |
coming in. After a show, yeah. But Graham, he was such a jolly milkman. | :19:13. | :19:16. | |
A quarter of a century he's been getting up early. How early does he | :19:16. | :19:22. | |
get up? 1.00am. To do his round. years. Did you enjoy the process? | :19:22. | :19:32. | |
:19:32. | :19:32. | ||
No! My eyes were red. I was like I can't see! I have respect for | :19:33. | :19:37. | |
milkmen, postmen, those guys that get up early to deliver a service. | :19:37. | :19:42. | |
Isn't the point that we have outgrown the milkman, we don't need | :19:42. | :19:46. | |
them any more? I think we do. Think back to school and we got that | :19:46. | :19:51. | |
bottle of milk, that set you up for the day. You see the friendly | :19:51. | :19:56. | |
milkman driving past. My mum used to love leaving him notes, I love | :19:56. | :20:00. | |
you! Or something. They are just pillars of the community. We have | :20:00. | :20:04. | |
24-hour shops now, you pick up milk on the way home at the garage. | :20:04. | :20:08. | |
There's other ways to get milk. Because we have moved on, I mean | :20:08. | :20:12. | |
look how many of our high streets look the same. All these big | :20:12. | :20:19. | |
supermarkets they've lost - they've taken over. The independent grocers, | :20:19. | :20:23. | |
the milk, butchers, Bakers, the candle-stick makers, they're all | :20:23. | :20:31. | |
going out of business. You are grasping at straw. Supermarkets | :20:31. | :20:36. | |
deliver now. All these supermarkets, they don't get that personal touch. | :20:36. | :20:39. | |
How often have you ordered from the supermarket and they get it wrong? | :20:39. | :20:43. | |
You can guarantee the milkman is not going to go, I haven't the milk | :20:43. | :20:46. | |
but here is a pork pie. That's not going to happen. Here is the key | :20:46. | :20:51. | |
question, is it better for the milkman - better for the dairy | :20:51. | :20:55. | |
producers if you use a milkman? People don't realise is that the | :20:55. | :20:58. | |
dairy producers, the farmers, they don't sell direct to the | :20:58. | :21:03. | |
supermarkets. There's a middleman. Therefore, the supermarket which | :21:03. | :21:07. | |
buys in bulk control the pricing. If we really want to help our local | :21:07. | :21:12. | |
communities and the local producers and pay extra then who knows, maybe | :21:12. | :21:16. | |
our high streets can go back to the way they were. I have to say, you | :21:16. | :21:19. | |
presented a very good argument given you don't ever want to do | :21:19. | :21:23. | |
that that kind of job again. Let's see what the public think. Stephen | :21:23. | :21:28. | |
K Amos, thank you very much. APPLAUSE. | :21:28. | :21:33. | |
There you go. So, Stephen says bringing back the milkmen would get | :21:33. | :21:36. | |
back a sense of community and it's better for the environment and | :21:36. | :21:41. | |
farmers. Tonight we are asking you this: Would you pay an extra 25p pb | :21:41. | :21:51. | |
:21:51. | :21:59. | ||
a -- on a pint of milk to have it Lines will be closed at about | :21:59. | :22:09. | |
:22:09. | :22:10. | ||
For full terms and conditions you can go to our website. | :22:10. | :22:14. | |
We will bring you the result later on. Will the milkman come back? | :22:14. | :22:18. | |
Time for the section of the show about stories from around the | :22:18. | :22:22. | |
country that might make you growl. This is the bit we call Don't Get | :22:23. | :22:26. | |
Me Started. Lots of you mentioned wind turbines earlier. Those who | :22:26. | :22:31. | |
aren't fans of windmills decorating parts of Britain will enjoy this. A | :22:31. | :22:35. | |
report revealed that wind farms are being switched off, or turned down | :22:36. | :22:39. | |
because they're too noisy for local residents. It sounds reasonable, | :22:39. | :22:43. | |
except when you realise that the turbines are usually only that | :22:43. | :22:46. | |
noisy when it's very windy. It seems that there were lots of noise | :22:47. | :22:50. | |
complaints made about wind farms in the last few years. One farm in | :22:50. | :22:53. | |
Yorkshire was served with a noise abatement order. If you are | :22:53. | :22:56. | |
thinking of getting your own private wind farm in your backward | :22:56. | :22:59. | |
remember, switch it off when it gets windy. LAUGHTER. The next | :23:00. | :23:03. | |
story that might get you started was this, Derbyshire County Council | :23:03. | :23:06. | |
are having problems with their electronic bus stop signs T seems | :23:06. | :23:11. | |
they ordered 43 of the signs to tell passiers how long they'll wait | :23:11. | :23:15. | |
for the next bus would be. they're looking to use them to find | :23:15. | :23:18. | |
out, they may have to wait a while because none of them work. Not one. | :23:18. | :23:21. | |
The council did put up eight of them and they're still in place, | :23:21. | :23:26. | |
but they still don't work. And how much did this set Derbyshire | :23:26. | :23:34. | |
council taxpayers back? The cost was a grand total of �340,000 of | :23:34. | :23:37. | |
which �65,000 came from Derby County Council. A spokesman for the | :23:37. | :23:41. | |
council told us we made a mistake. We shouldn't have spent the money | :23:41. | :23:45. | |
on these signs. Lots of things went wrong when we bought this equipment | :23:45. | :23:49. | |
in 2006, including technical problems and the fact that the bus | :23:49. | :23:52. | |
operators were unwilling to use the system. They say they will learn | :23:52. | :23:58. | |
from this. Next a story that got Michael Car from Lanarkshire | :23:58. | :24:02. | |
started along with many in his areas. He contacted us to say I was | :24:02. | :24:07. | |
greatly amused by your piece on public money and I gave you neon | :24:07. | :24:13. | |
waves, I don't know one person who says they like or agree with it. It | :24:13. | :24:21. | |
may sound nice, the waves are 76 sheets of metal lining the side of | :24:21. | :24:25. | |
the A8011. But they're not just sheets of metal. Oh, no! They light | :24:25. | :24:30. | |
up at night. The council describe this as a flowing wave-like effect | :24:30. | :24:35. | |
to passing traffic. It makes sense when you realise that it means the | :24:35. | :24:39. | |
meeting of the waters. They do like nicer at night, but it hasn't | :24:39. | :24:46. | |
impressed Michael and some of his fellow residents. How much do you | :24:46. | :24:50. | |
think a flowing wave-like effect goes for these days? I put it to | :24:50. | :25:00. | |
:25:00. | :25:01. | ||
our lovely... Did they get it free from metal thieves? �15.99. They | :25:01. | :25:06. | |
cost �320,000. The council confirmed that the wave feature | :25:06. | :25:11. | |
cost around �320,000 as part of a wider rode scheme to improve | :25:11. | :25:14. | |
approaches to the town. A public consultation was undertaken before | :25:14. | :25:18. | |
the work and there was general approval. Finally, Warwickshire | :25:18. | :25:20. | |
County Council have been complaining to us and we think | :25:20. | :25:26. | |
they've a point. Last week we said they spent �100,000 of council | :25:26. | :25:29. | |
taxpayers' money on art for the park. They pointed out the money | :25:29. | :25:35. | |
came from a central Government fund, to be spent on public art. They | :25:35. | :25:38. | |
just choose the winning design. Apologies and happy to clear that | :25:38. | :25:43. | |
up. If there cess ago got -- there's something that has got you | :25:43. | :25:47. | |
started, let us know and tell us. Let's see how you have changed the | :25:47. | :25:52. | |
wall so far. There it is. Let's take a look. | :25:52. | :25:57. | |
Petrol prices in the middle. Turbines we already mentioned. What | :25:57. | :26:03. | |
else have people been telling us? Speed bumps. Politicians. There you | :26:03. | :26:08. | |
go. Isn't that funny, mentioned it at the beginning and strikes bang | :26:08. | :26:15. | |
in the middle. We still have energy prices and petrol prices. Horse poo | :26:15. | :26:21. | |
has made an appearance on the wall. Bankers have turned up. There you | :26:21. | :26:29. | |
go. Somewhere in there human rights. That's strange. What e-mails? | :26:29. | :26:33. | |
Petrol prices are making life impossible for people in rural | :26:33. | :26:36. | |
areas, that's where you are really stuck where there aren't | :26:36. | :26:46. | |
necessarily buses available. Another says about wind turbines, | :26:46. | :26:53. | |
there is not an alternative energy. Horse theft is a massive problem, | :26:53. | :26:57. | |
horses are stolen and little help from the police. It's heartbreaking. | :26:57. | :27:05. | |
We might look into that. Still to come tonight: The bin cops oren dog | :27:05. | :27:12. | |
poo parol. We fine out where in Britain has the worst roadworks. | :27:12. | :27:19. | |
meet the hidden hero whose biggest enemy is the traffic jam. | :27:19. | :27:22. | |
Ade Edmondson has amazing behind the scenes access to the whole | :27:22. | :27:25. | |
country and he has been observing how the systems we take for granted | :27:25. | :27:28. | |
actually work. I can't help but notice that you | :27:28. | :27:33. | |
are brandishing a new weapon there. I have a new akoutment. How did | :27:33. | :27:38. | |
that come into being? A tragic DIY accident. Not tragic because you | :27:38. | :27:42. | |
are still here. I was trying to remove a shelf from the wall and | :27:42. | :27:45. | |
didn't have the right tools and decided I would jump up and down on | :27:45. | :27:50. | |
it. It is a very effective method, but worked quicker than I imagined. | :27:50. | :27:56. | |
Do you do a lot of DIY? Not now. You didn't have this last week. | :27:56. | :27:59. | |
I didn't. I was stupidly bravely carrying on with it last week and | :27:59. | :28:02. | |
it's been the wrong thing. Apparently, I should take seven | :28:02. | :28:06. | |
days off. We can't afford that! Where have you been this week? | :28:06. | :28:10. | |
like a cup of tea, don't you. a cup of tea. Have you ever | :28:10. | :28:13. | |
wondered when you switch the kettle on where the electricity comes | :28:13. | :28:21. | |
from? They go into the kettle, whizz around, stop me if I am being | :28:22. | :28:24. | |
too technical. I have been to find out how electricity is made and how | :28:24. | :28:32. | |
it gets to your kettle. Fascinating. You can't see it, you can't smell | :28:32. | :28:37. | |
it, and if you touch it it really, really hurts. But it's essential to | :28:37. | :28:42. | |
everyday life. I am going to follow electricity's incredible journey | :28:42. | :28:46. | |
from power station to plug. Hopefully, there won't be too many | :28:46. | :28:51. | |
shocks along the way. 74% of our electricity comes from power | :28:51. | :28:56. | |
stations burning gas and coal. And that's why I have come here, Didcot | :28:56. | :29:00. | |
power station is one of 108 power stations feeding to the National | :29:00. | :29:04. | |
Grid and I am going to find out exactly how it works. | :29:04. | :29:07. | |
Look, I have stumbled upon a set of a James Bond film! They're probably | :29:07. | :29:12. | |
about to send rockets to Moscow and London and Paris and New York any | :29:12. | :29:15. | |
minute now. I better check it out. This is the plant's control room | :29:15. | :29:19. | |
and it's no wonder it looks like the lair of a bond baddy. Some of | :29:19. | :29:29. | |
:29:29. | :29:29. | ||
this kit has been here since the From here, they monitor the power | :29:30. | :29:33. | |
station around the clock. How many cups of tea would you say this | :29:33. | :29:37. | |
generator is capable of making? Over the last five years, we have | :29:37. | :29:41. | |
produced enough cups of tea for about a trillion people. Any chance | :29:41. | :29:47. | |
of a cuppa now? Yes. To make that many cups of tea, they need a lot | :29:47. | :29:53. | |
of coal. This is what 1 million and a half tons of coal looks like. | :29:53. | :29:56. | |
Didcot power station gets through this amount every 50 days. The | :29:56. | :30:01. | |
Colley's brought to the top of this building and drops down the shoots | :30:01. | :30:04. | |
into these blunders and ground into a fine dust and fired into a | :30:04. | :30:14. | |
furnace. Then it burns quickly. N that VAT, you have the boilers. And | :30:14. | :30:19. | |
there - my they are providing steam which powers the turbines, which | :30:19. | :30:22. | |
power the magnets inside the generator and electricity goes that | :30:22. | :30:30. | |
way. That is one theory. The other theory is that it is magic. But | :30:30. | :30:34. | |
electricity has a floor, because once it has been created, you can't | :30:34. | :30:38. | |
storage. It has to be used instantly. This means that someone | :30:38. | :30:42. | |
has to make sure exactly the right amount of power is in the system at | :30:42. | :30:49. | |
any time to satisfy demand. The man tasked with this job is Simon, a | :30:49. | :30:55. | |
national balancing engineer here at the National Grid Control Centre. | :30:55. | :30:59. | |
Simon watches his screen like a hawk. He can see every major power | :30:59. | :31:03. | |
connection across the National Grid mapped out in front of him. I have | :31:03. | :31:08. | |
arrived at the most critical point in his week, when huge surges in | :31:08. | :31:12. | |
demand can cause mass blackouts. EastEnders is about to end, and | :31:12. | :31:16. | |
there is going to be a big spike. They could get into trouble. As | :31:16. | :31:20. | |
soon as the end credits roll on EastEnders, up to 1.5 million | :31:20. | :31:24. | |
kettles are switched on, causing a massive surge in demand. It is what | :31:24. | :31:30. | |
is known as a TV pick-up, something unique to our tea-drinking nation. | :31:30. | :31:34. | |
Simon has to keep the indicator at 50 herds. If levels drop | :31:34. | :31:37. | |
dangerously, he can switch on Hydro-Electric power stations | :31:37. | :31:44. | |
hundreds of miles away to deliver a burst of energy in 17 seconds. But | :31:44. | :31:49. | |
Corrie starts on the other side. So will they bother to get up and have | :31:49. | :31:53. | |
a cuppa tea? They might order too much electricity. I would not like | :31:53. | :32:03. | |
:32:03. | :32:04. | ||
to be in your shoes. Panic over. Simon has ordered enough | :32:04. | :32:12. | |
electricity. We are free to enjoy a post soap Cupper, this time. It is | :32:12. | :32:17. | |
a vitally important, high pressure job that only the brainiest can do. | :32:17. | :32:22. | |
Why are they letting me have a go? All right, it is only a simulator, | :32:22. | :32:26. | |
but it is exciting. This is a simulation of the day of the royal | :32:26. | :32:32. | |
wedding. Where are we now in terms of the timescale? 12:15pm. Everyone | :32:32. | :32:37. | |
is on their way back from Westminster Abbey to the palace. | :32:37. | :32:43. | |
suppose the kiss on the balcony was when everyone was watching. You had | :32:43. | :32:47. | |
to judge when the snogging was over? Predicting when people will | :32:47. | :32:51. | |
get bored of watching Royal's wedding on a balcony is harder than | :32:51. | :32:57. | |
you think, as I soon discover. Why has that redline change? I have not | :32:57. | :33:02. | |
got a quick enough finger to do this. Armageddon is coming. High | :33:02. | :33:08. | |
cost alert! The worst thing that can happen at is that everyone's | :33:08. | :33:13. | |
telly goes off. Oh, dear. I have tried my hand at balancing | :33:13. | :33:15. | |
electricity, and now for distributing electricity. To do | :33:15. | :33:19. | |
this, they feed electricity into the national grid. It might look | :33:19. | :33:24. | |
like a collection of cables, at the National Grid is one of them moder | :33:24. | :33:28. | |
-- wonders of the modern world. It is held up by thousands of pylons | :33:28. | :33:31. | |
that carry the high-voltage current thousands of miles across the UK. | :33:31. | :33:36. | |
Some think they are ugly. And I think they are right. After | :33:36. | :33:40. | |
travelling hundreds of miles from where it was created, electricity | :33:40. | :33:45. | |
reaches your local sub-station and is lowered to 220 volts and wired | :33:45. | :33:51. | |
directly into your home, be it a big city, a small town for a rural | :33:51. | :33:56. | |
location. So next time you switch on your cattle, you will know the | :33:56. | :33:59. | |
amazing journey the electricity has taken to make your lovely cup of | :33:59. | :34:09. | |
:34:09. | :34:13. | ||
tea. And now it is time to pull the plug on this film. Lovely. That was | :34:13. | :34:17. | |
genuinely enlighten him. So when there is a search, they switch on | :34:17. | :34:20. | |
other power stations. We were amazed that they could not store | :34:20. | :34:24. | |
electricity. They literally have to make it according to the present | :34:24. | :34:32. | |
demand. So everyone puts on the telly, and they have to produce it. | :34:32. | :34:35. | |
They have to spot any trends that might be coming up. And that is | :34:35. | :34:40. | |
governed very much by television. When I did that simulation with the | :34:40. | :34:43. | |
royal wedding, the reason they used that is because there is an unusual | :34:43. | :34:49. | |
spike in it. When do you think it was? When people lost interest? | :34:49. | :34:58. | |
the kiss, obviously. It was during the hymns! What a godless nation. | :34:58. | :35:03. | |
So there is the EastEnders moment. Apparently, we are the only country | :35:03. | :35:08. | |
in the world that has these surges. In Italy, if they finish watching a | :35:08. | :35:11. | |
programme, they have some tiramisu or something. Even in summer, when | :35:11. | :35:16. | |
they are watching the football, they open the fridge to get beer | :35:16. | :35:24. | |
out and that caused us a power surge as well. I did all right. No, | :35:24. | :35:29. | |
it went badly wrong. Most of the country right now are complaining | :35:29. | :35:33. | |
about energy prices. He met one man who is not complaining? I met a man | :35:33. | :35:39. | |
who has his own Hydro-Electric scheme in his garden in Devon. I do | :35:39. | :35:43. | |
not know how many kilowatts it makes. He earns about 20 grand a | :35:43. | :35:48. | |
year feeding electricity back into the grid. He has a special NATO | :35:48. | :35:56. | |
that goes backwards. -- a spectrometer. He has taken the | :35:56. | :36:06. | |
:36:06. | :36:06. | ||
stream of a river. Have you not got a river, Julia? Not yet. So you get | :36:06. | :36:10. | |
reduce and make your own money. Where will you be next week? Next | :36:10. | :36:16. | |
week, Chris -- Christmas is coming, so I will follow a letter from a | :36:16. | :36:19. | |
post box in Redhill in Surrey all the way to an obscure Scottish | :36:19. | :36:25. | |
island. How hard can it be? If only we could post you and see if you | :36:25. | :36:31. | |
got there. Are you being cruel? Our insider, Ade Edmondson, | :36:31. | :36:37. | |
everybody. If a complete stranger stopped you | :36:37. | :36:43. | |
in the street and asked for your help, would you oblige? No. They | :36:43. | :36:47. | |
might be trying to rob you. Stanley Johnson thinks we are that kind of | :36:47. | :36:52. | |
nation, and he has been testing the public to prove it. He took his | :36:52. | :36:55. | |
hidden cameras to Stockport to find out how far we would go to help a | :36:55. | :36:59. | |
stranger. Today I want to see how many | :36:59. | :37:04. | |
shoppers in the supermarket will stop and help our actress Jackie | :37:04. | :37:08. | |
with her long shopping list of things she can't quite reach on the | :37:08. | :37:14. | |
top shelf. Will people help her load up her basket? Will she get | :37:14. | :37:17. | |
assistance and the till? Will she get help packing her bags, or will | :37:17. | :37:23. | |
they just think she is a basket- case? We have cameras hidden all | :37:23. | :37:26. | |
over the supermarket, letting us see every angle of Jackie's | :37:26. | :37:31. | |
shopping trip. Let's see how she gets on. Excuse me, could you give | :37:31. | :37:38. | |
us a hand getting these down? has found somebody. Cornflakes, | :37:38. | :37:45. | |
could you get us a couple of packets? Thank you. Thanks very | :37:45. | :37:52. | |
much. Good news, Jackie has another catch. This lady is only a couple | :37:52. | :38:02. | |
:38:02. | :38:02. | ||
of inches taller. I am of a small size myself! And another. Could you | :38:02. | :38:11. | |
get us that bottle at the back? I will take two of them. Could you | :38:11. | :38:19. | |
get the other one? I should have got a trolley. Just how far down | :38:19. | :38:25. | |
that long shopping list will they go? Excuse me, could you give us we | :38:25. | :38:29. | |
hand? I am in a bit of a rush. I might have to commandeer your | :38:29. | :38:33. | |
trolley for two minutes. There are no trollies. Could you get me a | :38:33. | :38:40. | |
couple of packets of them? Can I stuff it in your trolley? Trolley | :38:40. | :38:47. | |
sharing, that his novel. I have a couple of heavy items. A couple of | :38:47. | :38:56. | |
these would be brilliant. If you can manage two, that would be fab. | :38:56. | :39:04. | |
That is right at the back. Jackie take it a stage further now? | :39:04. | :39:10. | |
Can she get anyone to actually help her Paco shopping? It will just be | :39:10. | :39:16. | |
two seconds. I have not done my own yet. Close, but no cigar. Have we | :39:16. | :39:19. | |
reached the limits of people's generosity? Could you give us a | :39:19. | :39:26. | |
hand? Did you get us a couple of packets of tissue? That would be | :39:26. | :39:36. | |
:39:36. | :39:40. | ||
brilliant. And another couple of packets up here. Smashing. Is that | :39:40. | :39:50. | |
:39:50. | :39:52. | ||
it? No, that is not it. It is on to the drinks now. Get us two. He is | :39:52. | :40:01. | |
practically Jackie's personal shopper! Right at the back. No, not | :40:01. | :40:11. | |
:40:11. | :40:14. | ||
that one. What is the difference? want the one with sugar in it. | :40:14. | :40:20. | |
will he go all the way through to the till? I am really racing | :40:20. | :40:28. | |
against time. Kerching! And he was not the only person to help Jackie | :40:28. | :40:33. | |
through checkout. But for one final averages request, I want to see if | :40:33. | :40:37. | |
Jackie can get any of these already generous people to help her carry | :40:37. | :40:42. | |
her shopping laden bags to the car. Would you mind giving us a hand out | :40:42. | :40:47. | |
to the car? Amazingly, three people agree, including this lovely chap, | :40:47. | :40:54. | |
who must be twice Jackie's age. What a trouper! Nast to see public- | :40:54. | :41:00. | |
spirited people. We have had a wonderful time in Stockport. Next | :41:00. | :41:05. | |
week, we are in Leeds, and we will have a moving experience. Meanwhile, | :41:05. | :41:15. | |
:41:15. | :41:18. | ||
I am off home with my dinner for one. Thank you. Have a nice evening. | :41:18. | :41:22. | |
Stanley, Stanley. Let me clear something up before we talk about | :41:22. | :41:28. | |
people's generosity. You have never shopped in a supermarket before? | :41:29. | :41:34. | |
That is extremely unfair. A couple of years ago, I went shopping. | :41:34. | :41:39. | |
There was a domestic crisis. Truth to tell, my life has not been full | :41:39. | :41:44. | |
of shopping. I went to school, went to university, got married and | :41:44. | :41:49. | |
remarried. Shopping has not been a major feature. You just missed the | :41:49. | :41:55. | |
supermarket thing out? At yes. And yet in Manchester, it was a | :41:55. | :42:00. | |
terrific experience. So overall, you must have been happy with | :42:00. | :42:06. | |
people's kindness levels? I was amazed. They really went out of | :42:06. | :42:09. | |
their way to help. They were enjoying it. The chaps were reach | :42:09. | :42:18. | |
up to the top shelf as though they did it all the time. Four people | :42:18. | :42:22. | |
not only helped with the shopping, but they went outside to the car | :42:22. | :42:28. | |
and carried everything. They went beyond the call of duty. I | :42:28. | :42:32. | |
congratulate them. In these days of economic boom, they really shone a | :42:32. | :42:36. | |
bright light. Where would you be next week, somewhere else you have | :42:36. | :42:41. | |
never been before? We will be in Leeds at the University. I am told | :42:41. | :42:44. | |
you have to be careful where you walk in that area. Watch out for | :42:44. | :42:54. | |
:42:54. | :42:54. | ||
the pavements. Stanley Johnson, thank you. | :42:54. | :42:57. | |
Another of the things you have told us that gets on your nerves are | :42:57. | :43:01. | |
roadworks, but where are the worst ones in Britain? We asked you for | :43:01. | :43:11. | |
:43:11. | :43:36. | ||
your nominations, and here are some Grim scenes. This is the worst | :43:36. | :43:41. | |
roadworks in Britain Trophy. It had to be a traffic cone. But which of | :43:41. | :43:46. | |
the road works will walk away with the title? Magnificent trophy. Here | :43:46. | :43:52. | |
are the three finalists, in reverse order. The A6 in Salford, in third | :43:52. | :43:56. | |
place. They say it has been making the journey into Manchester | :43:56. | :44:01. | |
unbearable and has been there since July. Salford City Council said the | :44:01. | :44:05. | |
works have been there since March, not July! They have been part of | :44:05. | :44:09. | |
the regeneration of the area, but they are nearly finished. But the | :44:09. | :44:13. | |
only thing moving is a bicycle, so please make it quick. In second | :44:13. | :44:18. | |
place, there is the Kirkstall Road works in Leeds, put forward by a | :44:18. | :44:22. | |
viewer who says the scheme is to create a new bus lane and it has | :44:22. | :44:26. | |
been going on for two and a half years and caused major congestion. | :44:26. | :44:29. | |
Leeds City Council say the work started in 2010 and is taking so | :44:29. | :44:34. | |
long because they only work on it outside peak hours to avoid causing | :44:34. | :44:37. | |
disruption on a congested traffic route. But the council say when it | :44:37. | :44:41. | |
is finished, there will be new bus lanes. If you travel on the bus in | :44:41. | :44:46. | |
Leeds next year, be happy. But we have decided between us that the | :44:46. | :44:50. | |
winner this week is Pointon in Cheshire. Nominated by Matt | :44:50. | :44:57. | |
Williams. It looks like an absolute stinker. It takes up half the road. | :44:57. | :45:00. | |
It has been going on since last year and some of you have taken | :45:00. | :45:04. | |
hundreds of photos of it as a souvenir. The council told us the | :45:04. | :45:08. | |
recent discovery of crushed Underground trains, due to previous | :45:08. | :45:13. | |
gas maintenance works, has delayed progress, with the completion date | :45:13. | :45:23. | |
:45:23. | :45:23. | ||
slipping from December 2011 until Next week we are handing out the | :45:23. | :45:28. | |
award for most confusing road signs in Britain. Do you get bamboozled | :45:28. | :45:35. | |
about what is a cycle path and what isn't? Send us your pictures. | :45:35. | :45:38. | |
let us know where to send our cameras and we will have the best | :45:38. | :45:42. | |
on next week's show. Earlier Stephen K Amos tried to persuade to | :45:42. | :45:46. | |
you brining back the milk -- bring back the milkman. We asked whether | :45:46. | :45:50. | |
you would be willing to pay extra for the return of the milk float. | :45:50. | :45:56. | |
Now the vote is now closed. Please don't vote any more as you will be | :45:56. | :45:59. | |
charged but your vote won't count. Full terms and conditions can be | :45:59. | :46:09. | |
:46:09. | :46:10. | ||
found on our website. When we went to the wall last week one complaint | :46:10. | :46:14. | |
outranked more others, dog poo. Never fear there is a dedicated | :46:14. | :46:17. | |
group of people who have been taking action on your behalf. It | :46:17. | :46:21. | |
might be the dirtiest of jobs, but they're out there doing it. If you | :46:21. | :46:28. | |
are having your dinner, stop. This sports ground in Herefordshire | :46:28. | :46:35. | |
is a battlefield and the battle is being fought over this. There's | :46:35. | :46:38. | |
fouling everywhere, it's disgraceful. The football and rugby | :46:38. | :46:42. | |
pitches are used by hundreds of adults and children every weekend. | :46:42. | :46:45. | |
They've had enough of having to tackle dog poo as well as each | :46:45. | :46:50. | |
other. It's as if they don't care, they leave it lying around. Before | :46:50. | :46:56. | |
training I have to clear up sometimes four or five six bags. | :46:56. | :47:00. | |
There are times I dived in and it was disgusting. There should be a | :47:00. | :47:05. | |
law against it. In fact, since 1996 there has been a law against it. In | :47:05. | :47:09. | |
Herefordshire it carries an �80 fine and now a crack team from the | :47:09. | :47:15. | |
council's community protection unit has been called in to enforce it. | :47:15. | :47:22. | |
Who is going to be the first it get a ticket? To catch someone Jo and | :47:22. | :47:28. | |
Matt, the poo police as they're known have to see the owner walk | :47:28. | :47:34. | |
away. The poo police are experts when it comes to the hard, or | :47:34. | :47:39. | |
rather soft evidence. You can certainly tell by the type of dog | :47:39. | :47:44. | |
fouling that it is how big the faeces are as probably the size of | :47:44. | :47:50. | |
dog it came from. You just get an idea for that. This morning the | :47:50. | :47:59. | |
suspects include a poodle, a Jack Russell cross, a rather overweight | :47:59. | :48:04. | |
golden retriever. Here we go. Is that somebody now? Once that dog | :48:04. | :48:10. | |
gets out of the vehicle he will want to... When one of the suspects | :48:10. | :48:14. | |
fouls in the middle of the pitch Jo and Matt leap into action. But the | :48:14. | :48:22. | |
owner cleans up. And as the morning wears on more and more suspects are | :48:22. | :48:28. | |
eliminated from the inquiry. Blasted! Oh, well, it could be | :48:28. | :48:33. | |
raining, Jo. The Heavens open, but the poo | :48:33. | :48:41. | |
police aren't giving up that easily. It's the end of a frustrating day. | :48:41. | :48:45. | |
Jo and Matt find more evidence of the crime, but no culprit, it's | :48:45. | :48:51. | |
just rubbing their noses in it. Look. That's the type of people we | :48:51. | :48:55. | |
are after, Jo. Yeah, they let them out, they come running over here. | :48:55. | :49:00. | |
This is exactly what needs to be stopped. It's a few days later and | :49:01. | :49:04. | |
the poo police are back on patrol, solving this canine crime is | :49:04. | :49:08. | |
proving a difficult and costly operation. Team leader Craig is | :49:08. | :49:12. | |
under pressure to deliver and is taking personal command. We decided | :49:12. | :49:17. | |
this morning that we are not going to wear our high-vis jackets, we | :49:17. | :49:22. | |
are still in uniform and identify ourselves to to people when we | :49:22. | :49:26. | |
approach them. As they were arriving they could see us, so we | :49:26. | :49:30. | |
are parking here today and we will walk across and surprise them. | :49:30. | :49:40. | |
:49:40. | :49:43. | ||
Craig's fixed penalty. Craig resorts to fraternising with the | :49:43. | :49:48. | |
enemy. But when a dog does pop one out under Craig's nose he | :49:48. | :49:54. | |
completely misses it. There we are. Look how fresh that is. I can't | :49:54. | :50:00. | |
leave you for five minutes. Team leader, what does he do! I love it! | :50:00. | :50:05. | |
I was watching one. I haven't got double vision. I can have a day's | :50:05. | :50:09. | |
leave next week then? You can have whatever you want, if you keep that | :50:09. | :50:13. | |
quiet! It's a painful dent to Craig's reputation. He likes to be | :50:13. | :50:17. | |
there first. I have got to get someone, Matt. This is doing my | :50:17. | :50:21. | |
head in. Patience, boy. As the morning wears on it looks like it's | :50:21. | :50:24. | |
going to be another failed operation, but suddenly it all | :50:24. | :50:29. | |
kicks off. While Matt is on the scent of a Westy, Craig has a work | :50:29. | :50:33. | |
shire terrier firmly tkrbg tkrbg Yorkshire terrier firmly in his | :50:33. | :50:39. | |
sights. Excuse me, Madame. I am one of the | :50:39. | :50:47. | |
dog wardens... The westy has fouled in the area of one of the junior | :50:47. | :50:51. | |
football pitches. I always pick up, always, always. The owner is upset | :50:51. | :50:56. | |
because she says she she always picks up her dog's mess. Rough | :50:56. | :51:04. | |
justice or not, Matt issues the �80 fine. On the rugby pitches Craig's | :51:04. | :51:10. | |
also had a result with the Yorky. gentleman turned up in a vehicle | :51:10. | :51:15. | |
here with a Yorkshire terrier and he's gone over there with total | :51:15. | :51:19. | |
disregard, he allowed his dog to poo on the rugby field and it's not | :51:19. | :51:24. | |
on. We were able to catch him and a fixed penalty for his trouble. | :51:24. | :51:29. | |
successful operation, but has team leader Craig redeemed himself? | :51:29. | :51:33. | |
forgive him now. He's got one. I don't think I would have done if he | :51:33. | :51:37. | |
hadn't caught that Yorkshire terrier. We will go and have a cup | :51:37. | :51:43. | |
of tea. APPLAUSE. | :51:43. | :51:49. | |
You see, last week you weren't so keen on Craig's tactics. You | :51:49. | :51:55. | |
thought he was heavy-handed with the fines. Although I was spent the | :51:55. | :52:05. | |
:52:05. | :52:07. | ||
week picking up cigarette butts. What kind of - allows a dog to do | :52:07. | :52:11. | |
that on the sports field. It's the number one complaint to environment | :52:11. | :52:14. | |
enforcement officers. I am not at all surprised. Some of you may | :52:14. | :52:18. | |
think our bin cops are strict when they're nothing compared to the | :52:18. | :52:23. | |
mayor of the Italian island of Capris. It's been reported he | :52:23. | :52:28. | |
announced plans to put every dog on the island on an DNA database so | :52:28. | :52:34. | |
when poo is found the owner can be traced in a CSI-style. Craig would | :52:34. | :52:40. | |
absolutely love that. Now it's time for That's Britain news with Nick | :52:40. | :52:45. | |
Knowles. Good evening. The headlines: A | :52:45. | :52:50. | |
Leicestershireman was arrested and handcuffed in a fishmongers after | :52:50. | :52:56. | |
he was reported to police for telling people he was planning to | :52:56. | :53:01. | |
commit a murder, it was at this point the police discovered the man | :53:01. | :53:04. | |
concerned had been referring to murdering lobsters he planned to | :53:04. | :53:08. | |
cook for dinner that night with his wife. The police released him, but | :53:08. | :53:13. | |
then re-arrested him hours later after they read on Twitter he pwalt | :53:13. | :53:18. | |
-- battered some scampi. Finally, because we are that quick now, a | :53:18. | :53:22. | |
man who was sick and tired of cars and lorries speeding through a | :53:22. | :53:25. | |
sleepy village has taken action to stop them. He got so fed up with | :53:25. | :53:30. | |
the noise that he put his own speed limit sign up and he made sure that | :53:30. | :53:34. | |
nobody could say they hadn't seen it. Taking up the entire side of | :53:34. | :53:40. | |
his house the multicultural stands 15 -- mural took five hours to | :53:40. | :53:43. | |
complete. He plans to take it down at the end of the month by which | :53:43. | :53:49. | |
time it will probably have been shortlisted for the Turner Prize. | :53:49. | :53:52. | |
Now it's time to meet another of our hidden heroes. These are the | :53:52. | :53:57. | |
people who keep the cogs of the country turning. This man it's the | :53:57. | :54:02. | |
time who stops traffic jams. Steve is in charge of 800 phaoeults of -- | :54:02. | :54:07. | |
miles of motorway in and around Birmingham. These are some of the | :54:07. | :54:11. | |
busiest thoroughfares in Europe. you do a job and do it well there | :54:11. | :54:14. | |
is that sense of satisfaction and pride that you have done the west | :54:14. | :54:22. | |
that you can do. Steve has a bird's eye view on his computer screens at | :54:22. | :54:26. | |
the West Midlands regional control centre. It's daunting at times, | :54:26. | :54:31. | |
exciting certainly. Different. It can be all of those things in the | :54:31. | :54:35. | |
space of one shift. Today only 30 minutes into his shift Steve faces | :54:35. | :54:40. | |
a crisis on a hectic M42 carriageway. A set of builder's | :54:40. | :54:44. | |
ladders have flown across three lanes of traffic. Potentially it's | :54:44. | :54:48. | |
a very dangerous situation. If you come across a set of ladders in the | :54:48. | :54:53. | |
carriageway at 70mph your reaction is to swerve and avoid. Steve puts | :54:53. | :54:56. | |
in place a rolling road block so a member of his team can get the | :54:56. | :55:01. | |
ladders off the road. An incident that took seven minutes to clear | :55:01. | :55:09. | |
has resulted in possibly five, six, seven kilometres of on jestian. | :55:09. | :55:16. | |
congestion. Steve's living nightmare would be | :55:16. | :55:20. | |
gridlock now. To keep the traffic flowing has to resolve any incident | :55:20. | :55:25. | |
within minutes and open up extra lanes. A good rush hour is where | :55:25. | :55:29. | |
people have got home in time for tea, put the children to bed. It's | :55:29. | :55:33. | |
satisfying to know they've got home safe and well and they can do what | :55:33. | :55:36. | |
they plan to do this evening. Keeping the heart of Britain moving | :55:36. | :55:45. | |
makes Steve a true hidden hero. APPLAUSE. | :55:45. | :55:49. | |
Earlier we asked whether or not you would be willing to pay an extra | :55:49. | :55:54. | |
25p for a pint of milk if it brought the milkman back to the | :55:54. | :55:59. | |
street. The votes are in. Let's find out. | :55:59. | :56:09. | |
:56:09. | :56:11. | ||
Close. It's a yes! 59% yes. Come on! It's official, the majority of | :56:11. | :56:15. | |
you who voted do want to bring milkmen. Did you expect that and | :56:15. | :56:19. | |
well done? I am astounded. Thank you very much for supporting this. | :56:19. | :56:25. | |
I didn't expect it, I thought it would be 50-50. But come on! | :56:25. | :56:28. | |
Fantastic, thank you to everyone who voted and thanks so much to | :56:28. | :56:34. | |
Stephen K Amos. Next week you can vote on whether you want to bring | :56:34. | :56:39. | |
back the petrol pump attendant. I used to be an attendant once. I | :56:39. | :56:43. | |
thoroughly enjoyed it, chatting to customers and things. Let's look at | :56:43. | :56:48. | |
tonight's final word wall. We asked you to talk o our wall and get off | :56:48. | :56:50. | |
your chest the things that have been bothering you the most. This | :56:50. | :56:54. | |
is how it looked earlier. Strikes were a big thing in the middle of | :56:54. | :57:00. | |
the show. So, throughout the show... You have been telling us what's | :57:00. | :57:05. | |
getting your goat. The final update, let's look and see what's annoying | :57:05. | :57:09. | |
you now. Petrol prices, strikes still amongst it and wind turbines | :57:10. | :57:16. | |
which we talked about. Horse poo is looming larger there. That's true. | :57:16. | :57:20. | |
What else? Fog lights and cyclists, hopefully not together. Christmas | :57:20. | :57:24. | |
has turned up on there, we can't actually do anything about | :57:24. | :57:27. | |
Christmas. Although we have a Christmas-related film we are | :57:27. | :57:32. | |
making later on nearer the time. That's Britain has also appeared on | :57:32. | :57:40. | |
the wall. That was predictable. Probably complaints. E-mails? | :57:40. | :57:45. | |
calling on home numbers is a nightmare. How do they get your | :57:45. | :57:51. | |
income? -- your your number. Ashley is annoyed by people on trains who | :57:51. | :57:56. | |
seem to think they need a seat for kwreur bags. Gail says when driving | :57:56. | :58:04. | |
at night I get annoyed by cyclists with no lights or. Thank you for | :58:04. | :58:10. | |
getting in touch and for your stories. Remember keep e-mailing us | :58:10. | :58:14. | |
with the most confusing road signs in Britain. We will reveal what's | :58:14. | :58:19. | |
bothering you next week. Remember to put the word you want on the | :58:19. | :58:24. |