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-I don't even know, I don't. -Would you believe I'm lost for words! | 0:00:02 | 0:00:05 | |
Hello, you discerning people! | 0:00:26 | 0:00:28 | |
You've made the right choice because you're watching the David Meade Project. | 0:00:28 | 0:00:32 | |
And here is the one you all want - David Meade. | 0:00:32 | 0:00:35 | |
-Is that an L, L ? -Oh, yeah! | 0:00:35 | 0:00:37 | |
Yes! | 0:00:37 | 0:00:38 | |
-Ah! -Oh, my God! | 0:00:38 | 0:00:40 | |
Once again, David's assignment is to observe one particular aspect of human behaviour. | 0:00:40 | 0:00:44 | |
Along the way, he's going to blow a few people's minds. | 0:00:45 | 0:00:49 | |
It's crazy! | 0:00:49 | 0:00:51 | |
It was just brilliant. | 0:00:51 | 0:00:52 | |
It was weird, yeah. How do you do it? | 0:00:52 | 0:00:55 | |
David has chosen to become a master of the not-so-gentle art of persuasion. | 0:00:56 | 0:01:01 | |
My job is to make people do what I want them to do. | 0:01:02 | 0:01:05 | |
Sometimes, I use the gentle art of persuasion | 0:01:05 | 0:01:07 | |
but, on other occasions, I just force them. | 0:01:07 | 0:01:10 | |
David is the type of bloke who likes to look deeper into things. | 0:01:17 | 0:01:20 | |
Today he is going to persuade random strangers to see | 0:01:20 | 0:01:23 | |
what's hidden right in front of their eyes, in plain sight. | 0:01:23 | 0:01:27 | |
But, as always, not everything is what it seems with David Meade. | 0:01:27 | 0:01:32 | |
For months now, an awful lot of my work has focused around | 0:01:32 | 0:01:36 | |
every single colour in the spectrum but, particularly, | 0:01:36 | 0:01:38 | |
the colour red. | 0:01:38 | 0:01:40 | |
It looks like David has lost his mind to the colour red. | 0:01:41 | 0:01:44 | |
But his infatuation is nothing to the persuasive power he believes that colour has on all of us. | 0:01:44 | 0:01:51 | |
I'm going to be stopping ordinary people in the street | 0:01:52 | 0:01:54 | |
and showing them the other side of this for a split second. | 0:01:54 | 0:01:56 | |
The moment they see it, I'm going to ask them if they've read it. The hope is that | 0:01:56 | 0:01:59 | |
they won't have time to read it, to see a single word on there. | 0:01:59 | 0:02:02 | |
At that moment, I'm going to ask them to name any word in the world, any word they like. | 0:02:02 | 0:02:05 | |
And I believe, if I've designed this correctly, | 0:02:05 | 0:02:07 | |
they will name the only word that I've hidden secretly inside. | 0:02:07 | 0:02:10 | |
And there's only one way that you can properly see the word that's hidden here. | 0:02:10 | 0:02:13 | |
And that's when you use my special clipboard. | 0:02:13 | 0:02:16 | |
Can you look here for me? One, poom! Quick, have you read it? | 0:02:19 | 0:02:22 | |
No, I didn't see it. | 0:02:22 | 0:02:23 | |
I'm going to ask you now, what's the first word that comes into your head? | 0:02:23 | 0:02:27 | |
-Control. -Control? Why control? | 0:02:27 | 0:02:29 | |
I don't know, it just popped up, and I said control. | 0:02:29 | 0:02:32 | |
It's weird, because the word control isn't actually in there anywhere. | 0:02:32 | 0:02:35 | |
But if you look really carefully... | 0:02:35 | 0:02:37 | |
THEY LAUGH | 0:02:39 | 0:02:40 | |
-What does that feel like? -Weird. -Weird, yeah? | 0:02:40 | 0:02:42 | |
As if you're controlling me or something. | 0:02:42 | 0:02:44 | |
There's nothing particularly scientific about this. | 0:02:44 | 0:02:47 | |
I'm using every skill that I have as a mentalist, including this really valuable tool, | 0:02:47 | 0:02:51 | |
to make the participants think of the only word in the world that I want them to. | 0:02:51 | 0:02:54 | |
To convince people that he has these amazing powers, | 0:02:54 | 0:02:57 | |
David has studied academic books on persuasive techniques, | 0:02:57 | 0:03:01 | |
including subliminal advertising. | 0:03:01 | 0:03:03 | |
He then mixes them all up with what he calls mentalism. | 0:03:03 | 0:03:07 | |
The art of mind manipulation. | 0:03:07 | 0:03:09 | |
Red is one of those colours that we can't help but pay attention to. | 0:03:11 | 0:03:15 | |
We're sort of programmed to it. | 0:03:15 | 0:03:16 | |
It's on emergency signs, it's on warning signs, hazard signs, even stop lights in the street. | 0:03:16 | 0:03:21 | |
That's why I like to play with red. | 0:03:21 | 0:03:22 | |
Now, if you just look here for me, and... | 0:03:22 | 0:03:26 | |
-Boom! Have you read it? -No. | 0:03:26 | 0:03:28 | |
-No, you weren't able to read any of that? -No. -OK, brilliant. | 0:03:28 | 0:03:31 | |
-I want you to name a word. Go, name a word. -Control. -Control? Why control? | 0:03:31 | 0:03:35 | |
-I don't know. -If you look here. If I just put this red over it. | 0:03:35 | 0:03:39 | |
Can you see the word? | 0:03:40 | 0:03:43 | |
-Was that a free choice? -Yes. -I didn't just tell you to say that, and you didn't just play along? -No. | 0:03:43 | 0:03:46 | |
Brilliant. That's great. | 0:03:46 | 0:03:48 | |
He said to me, think of a word, and I said control, like, and it was, like, it was there. | 0:03:48 | 0:03:51 | |
He said to me, it was, like, if I had been influenced by him, and I said no, | 0:03:51 | 0:03:55 | |
I don't even know, I don't. | 0:03:55 | 0:03:57 | |
It's funny how certain colours, shapes, words and signs draw our attention. | 0:03:57 | 0:04:02 | |
Those things absolutely capture us, and when we are walking down the street | 0:04:02 | 0:04:05 | |
sometimes one thing will just make us look there magnetically. | 0:04:05 | 0:04:08 | |
Everything around us has a persuasive effect on all of the choices that we make, | 0:04:08 | 0:04:12 | |
so let's say, for instance, I mean, this red graffiti here might make you think of something. | 0:04:12 | 0:04:16 | |
Even the four S's. Red is a really persuasive colour. It's one of the most persuasive colours, actually. | 0:04:16 | 0:04:21 | |
I am going to show you this really, really briefly. | 0:04:21 | 0:04:23 | |
And just look here for me, I'm going to show you the other side. | 0:04:23 | 0:04:27 | |
-Now, poom! OK, have you read it? -Yes. -Have you...have you read that? | 0:04:27 | 0:04:30 | |
-Were you able to read it? -No. -No, why? | 0:04:30 | 0:04:34 | |
It's blank. | 0:04:34 | 0:04:36 | |
-It's blank? You weren't able to read that, you haven't read it? -No. | 0:04:36 | 0:04:39 | |
OK, name any word in the world, out loud. Now. | 0:04:39 | 0:04:43 | |
-Secret. -Secret? -Yeah. | 0:04:43 | 0:04:47 | |
Was that...is that like your favourite word or did you just choose that randomly? | 0:04:47 | 0:04:50 | |
-No, it was just random. -Just totally random, right? | 0:04:50 | 0:04:52 | |
-Look at this, take a look through there. You see that billboard? -Yeah. | 0:04:52 | 0:04:55 | |
You see the word on that billboard? Look through the red. | 0:04:55 | 0:04:58 | |
Oh, my god, yeah! Oh, my god! Yeah. | 0:04:58 | 0:05:00 | |
And the only word that you thought of was secret. | 0:05:00 | 0:05:03 | |
Just how weird! | 0:05:03 | 0:05:05 | |
That was so weird, like. | 0:05:05 | 0:05:06 | |
I just thought of the word, and it was there on the board. | 0:05:06 | 0:05:11 | |
Go, quick! Did you see that? Have you read it? | 0:05:11 | 0:05:12 | |
-You weren't able to read that. -It's blank. -Nothing? Blank? OK, name a word. | 0:05:12 | 0:05:16 | |
-Quickly, the first one that comes into your head. Go! -Secret. -What? | 0:05:16 | 0:05:19 | |
-Secret. -Secret? Hold that for me, Tom. | 0:05:19 | 0:05:22 | |
Have you seen this? Look at that, Tom. | 0:05:22 | 0:05:24 | |
-Do you see the word? -Yeah. | 0:05:24 | 0:05:28 | |
-Do you see it? -Yeah! -Did you think you were that easy to influence, Tom? | 0:05:28 | 0:05:30 | |
-Absolutely not, no. I feel very gullible now. -No, not at all! | 0:05:30 | 0:05:34 | |
It was a blank piece of paper. There's nothing to read. | 0:05:34 | 0:05:37 | |
Then he picked, he got the frame, the red frame and put it to his face, | 0:05:37 | 0:05:40 | |
and it was quite demon-like. | 0:05:40 | 0:05:42 | |
I was, like, what's happening here? | 0:05:42 | 0:05:44 | |
And the next thing, he spun it around and, sure enough, my word, | 0:05:44 | 0:05:47 | |
on the billboard - secret, clear as day. | 0:05:47 | 0:05:50 | |
It's just weird. | 0:05:50 | 0:05:52 | |
I'd see things, and I'd go in and buy stuff, | 0:05:52 | 0:05:54 | |
but I didn't think it was that easy to do it, like. | 0:05:54 | 0:05:58 | |
A little taste of the power of persuasion has got David wanting more. | 0:05:58 | 0:06:03 | |
He's only had a new idea. | 0:06:03 | 0:06:06 | |
Get my own way? Chance would be a fine thing. | 0:06:08 | 0:06:12 | |
But David is determined to find out how these hidden techniques of persuasion really work. | 0:06:12 | 0:06:17 | |
And how devious advertisers make us buy stuff we don't really want. | 0:06:17 | 0:06:22 | |
There has been a raft of really fascinating information written | 0:06:22 | 0:06:26 | |
on how to become more persuasive. | 0:06:26 | 0:06:28 | |
And some of it is genuinely jaw-dropping. | 0:06:28 | 0:06:30 | |
One of the most interesting theories is Anchoring. | 0:06:30 | 0:06:33 | |
And essentially what happens is, an organisation will place | 0:06:33 | 0:06:36 | |
their brand in the hands of, let's say, a beautiful person, | 0:06:36 | 0:06:40 | |
maybe a celebrity endorsement, and also put them in a really desirable location. | 0:06:40 | 0:06:44 | |
It creates the impression, for the people at home, | 0:06:44 | 0:06:47 | |
that if they buy that product, then maybe they'll be associated with the beautiful people, | 0:06:47 | 0:06:51 | |
and maybe they might end up in that desirable location. | 0:06:51 | 0:06:53 | |
Now, we know that that's nonsense. | 0:06:53 | 0:06:55 | |
But it makes us want to buy that product. | 0:06:55 | 0:06:57 | |
If you were to learn all of that, then you could become the most persuasive person in the world. | 0:06:57 | 0:07:01 | |
But I'm a mentalist, and I have my own techniques for forcing people to do exactly what I want. | 0:07:01 | 0:07:07 | |
Oh, dear! David is going into the dodgy food business. | 0:07:13 | 0:07:17 | |
That's an area where persuasive powers | 0:07:17 | 0:07:20 | |
really have to work on the widest range of people. | 0:07:20 | 0:07:23 | |
For this test, I've chosen a random sample of participants. | 0:07:23 | 0:07:26 | |
And that's really important, that they are random. | 0:07:26 | 0:07:28 | |
I want some very adventurous types, and some very fussy eaters as well. | 0:07:28 | 0:07:32 | |
Let's just see how far I can push them. | 0:07:32 | 0:07:35 | |
Oh, yummy! It looks like David is trying to find the most interesting grub | 0:07:35 | 0:07:39 | |
to challenge his powers of persuasion. | 0:07:39 | 0:07:41 | |
Some of these items might test the endurance of the most robust of palates. | 0:07:41 | 0:07:47 | |
But you know how difficult it is to persuade some people to put certain things in their mouths. | 0:07:47 | 0:07:53 | |
Oh, I'm a really fussy eater. I'm quite a bland eater. | 0:07:53 | 0:07:56 | |
I'm not really one for trying new things. | 0:07:56 | 0:07:59 | |
I would try like a new thing maybe once a year, if I'm lucky, and it takes a lot of persuasion. | 0:07:59 | 0:08:03 | |
But this is not just about getting people to try something. | 0:08:03 | 0:08:07 | |
The most aggressive persuasive techniques that David's discovered demand a definite YES. | 0:08:07 | 0:08:13 | |
I've got to say one of the most interesting principles | 0:08:13 | 0:08:16 | |
that I've looked at in persuasion is called the Yes Pyramid. | 0:08:16 | 0:08:19 | |
It's used in call centres all the time. | 0:08:19 | 0:08:21 | |
The person on the end of the phone asks you a series of questions | 0:08:21 | 0:08:24 | |
to which they know that you need to answer yes, again and again and again. | 0:08:24 | 0:08:28 | |
They ask you as many of those questions as possible, so you become conditioned to saying yes. | 0:08:28 | 0:08:32 | |
So that means the moment that they offer you a product you feel like yes is probably what you should say. | 0:08:32 | 0:08:37 | |
It's incredibly effective. | 0:08:37 | 0:08:38 | |
Um...take that for me. | 0:08:41 | 0:08:44 | |
David is using the Yes Pyramid to persuade his guests to eat something | 0:08:44 | 0:08:48 | |
normally completely off their radar. | 0:08:48 | 0:08:50 | |
But, as always, he's adding some mentalist techniques of his own, | 0:08:50 | 0:08:55 | |
one of which is to get them to fixate their attention on a juicy apple. | 0:08:55 | 0:08:59 | |
Then they'll say yes to a bite of raw onion. | 0:08:59 | 0:09:02 | |
-Yes. -Is it in your hand? -Yes. -Is it in your right hand? -Yes. | 0:09:02 | 0:09:05 | |
-Is it in this room? -Yes. -Have you seen one before? -Yes. | 0:09:05 | 0:09:07 | |
-Have you seen them often? -Yes. -Have you used them? -Yes. | 0:09:07 | 0:09:10 | |
-Have you eaten them? -Yes. -Do you like them? -Yes. | 0:09:10 | 0:09:12 | |
-Do lots of people like them? -Yes. -Are they used everywhere? -Yes. | 0:09:12 | 0:09:16 | |
-Do lots of people use them? -Yes. -Take a bite for me. -No. Ha-ha-ha! | 0:09:16 | 0:09:19 | |
Brilliant! OK. | 0:09:19 | 0:09:21 | |
Just cos I was aware it was an onion, and I sort of knew what he was going to ask me to do, | 0:09:21 | 0:09:24 | |
so the whole time I was answering yes to these questions, kind of you're going to make me | 0:09:24 | 0:09:28 | |
eat this onion, you're going to make me eat it. I'm not going to do it! I refuse. | 0:09:28 | 0:09:31 | |
Not a great start, but David is determined he's going to persuade someone. | 0:09:31 | 0:09:36 | |
-Is it a vegetable? -Yes. -Have you seen it before? -Yes. -Do you like them? -Yes. | 0:09:36 | 0:09:39 | |
-Have you eaten many? -Yes. | 0:09:39 | 0:09:42 | |
I want you to go ahead now, | 0:09:42 | 0:09:44 | |
and take a bite. | 0:09:44 | 0:09:46 | |
Yes! Result! | 0:09:46 | 0:09:49 | |
I took a good few chunks out of that there, and I've never actually eaten an onion like this before, | 0:09:49 | 0:09:55 | |
and I've seen people doing it and I just think it's horrible and I just wouldn't really do it ever, | 0:09:55 | 0:09:59 | |
so I usually wouldn't be that persuaded by people around me. | 0:09:59 | 0:10:02 | |
Onions are one thing, but for the main course, David is serving century eggs. | 0:10:02 | 0:10:08 | |
Of all the exotic food David has chosen, this Chinese delicacy | 0:10:08 | 0:10:13 | |
might persuade some people to never eat again for a hundred years. | 0:10:13 | 0:10:17 | |
I'm feeling a little bit guilty about this one, because I'm going to be using these. | 0:10:17 | 0:10:21 | |
These are a delicacy in some parts of the world, | 0:10:21 | 0:10:23 | |
and they are called century eggs. | 0:10:23 | 0:10:26 | |
It is in fact a duck egg preserved in a mixture of clay, ash, | 0:10:26 | 0:10:30 | |
salt and lime for several weeks or even months. | 0:10:30 | 0:10:33 | |
Some people say that it's like an egg that's a hundred years old, | 0:10:33 | 0:10:37 | |
or a century egg. | 0:10:37 | 0:10:39 | |
I hope this lot can handle it. | 0:10:39 | 0:10:41 | |
This egg is absolutely disgusting. | 0:10:41 | 0:10:44 | |
I can barely smell it, | 0:10:44 | 0:10:47 | |
never mind hold it in my bare hands. | 0:10:47 | 0:10:50 | |
I would believe you if you told me that came out of a dinosaur a thousand years ago. | 0:10:50 | 0:10:55 | |
This is how bad it smells. | 0:10:55 | 0:10:56 | |
It's really difficult to articulate quite how these look and smell. | 0:10:57 | 0:11:00 | |
I would never eat one in a million years, because they are absolutely... | 0:11:00 | 0:11:05 | |
HE GAGS | 0:11:05 | 0:11:07 | |
They are absolutely awful. | 0:11:08 | 0:11:10 | |
HE COUGHS | 0:11:12 | 0:11:14 | |
I want you to smell this for me. | 0:11:14 | 0:11:16 | |
These are century eggs, these are century eggs. | 0:11:16 | 0:11:19 | |
-Have you ever heard of them? -No. -They are extremely pungent. | 0:11:19 | 0:11:23 | |
Do you recognise the smell? Do you know what that smells like? | 0:11:23 | 0:11:26 | |
-I don't know, but it's disgusting. -Yeah, it's like ammonia. | 0:11:26 | 0:11:28 | |
This, however, is jelly and cake. Smell that. | 0:11:28 | 0:11:31 | |
-That's quite nice, isn't it? -Yeah. | 0:11:31 | 0:11:34 | |
What does that remind you of? What sort of feeling...? | 0:11:34 | 0:11:36 | |
-Strawberries and cream. -Strawberries and cream. Lovely. | 0:11:36 | 0:11:38 | |
Does it take you back to any sort of nostalgic memories and thoughts in your mind, ice cream and cake? | 0:11:38 | 0:11:42 | |
The scent of home. Mum and Dad. | 0:11:42 | 0:11:45 | |
-Treating yourself. -Yeah. -OK. -After lunch. -OK. | 0:11:45 | 0:11:48 | |
-Now, Paul, do you like cake? -Yeah. | 0:11:48 | 0:11:52 | |
-Do you like jelly? -Yeah. | 0:11:52 | 0:11:54 | |
-Do you like the colours? -Yeah. -Do you like parties? -Yeah. | 0:11:54 | 0:11:56 | |
-Do you like balloons? -Yeah. -Do you like the taste? | 0:11:56 | 0:12:00 | |
Yeah. | 0:12:00 | 0:12:01 | |
-Do you like the texture? -Yeah. -Do you like the colour? -Yeah. | 0:12:01 | 0:12:04 | |
-Do you like candles? -Yes. -Do you like sitting at home? -Yes. -On the couch? | 0:12:04 | 0:12:07 | |
-Yes. -Mum and Dad are there? -Yes. -Open up here. -Yes. -Open up for me. | 0:12:07 | 0:12:11 | |
-Do you like cake? -Yeah. -Do you like candles? -Yes. -That feels normal. -A-ha. | 0:12:11 | 0:12:15 | |
-Do you like Christmas? -Yeah. -Do you like parties? -Yes. | 0:12:15 | 0:12:19 | |
-You like presents, don't you? -Yes. -You do! Everyone likes presents. | 0:12:19 | 0:12:23 | |
-Do you like party games? -Yes. | 0:12:23 | 0:12:25 | |
I'm going to go to the yolk now. | 0:12:25 | 0:12:27 | |
-Do you like pass the parcel? -Yes. | 0:12:27 | 0:12:30 | |
Do you like bunting? | 0:12:30 | 0:12:32 | |
Yes. | 0:12:32 | 0:12:33 | |
-Do you like friends round? -Yes. | 0:12:33 | 0:12:36 | |
-Do you like the party games? -Yes. | 0:12:36 | 0:12:38 | |
-Do you like musical chairs? -Yes. | 0:12:38 | 0:12:42 | |
-Does that taste nice? -Yes, actually. | 0:12:42 | 0:12:44 | |
-So it tastes good? -A-ha. -You're enjoying it, aren't you? -A-ha. | 0:12:44 | 0:12:47 | |
-And you trust me. -A-ha. -Of course you do! | 0:12:47 | 0:12:49 | |
-Do you like parties? -Yes. -Do you like presents? -Yes. -Do you like candles? -Yes. -Do you like cakes? -Yes. | 0:12:50 | 0:12:55 | |
-See how far we can go with this. And this doesn't feel weird, does it? -Not really. -It doesn't feel strange? | 0:12:56 | 0:13:02 | |
Let that go down for me. | 0:13:02 | 0:13:03 | |
Now, Paul, tell me. If I was to ask you now to go again without the Yes Pyramid, things might be different. | 0:13:05 | 0:13:10 | |
-Do you think you can take it now? -I think so, yeah. -Do you think so? OK. | 0:13:10 | 0:13:14 | |
-So I'm not going to do the Yes Pryamid now. -OK. | 0:13:14 | 0:13:17 | |
OK. Let's go. | 0:13:17 | 0:13:19 | |
I'm going to do this slowly, because you've got no Yes Pyramid, | 0:13:20 | 0:13:23 | |
and you've got no opportunity to convince your subconscious that this should be nice. OK? | 0:13:23 | 0:13:27 | |
OK. | 0:13:27 | 0:13:28 | |
So slowly now. | 0:13:28 | 0:13:30 | |
-Oh, oh, the smell. -Couldn't do it? -I don't... Um... | 0:13:32 | 0:13:36 | |
-Without the Yes Pyramid. -Arg! | 0:13:36 | 0:13:38 | |
-Now, no Yes Pyramid there, yeah. Too much? -Yeah. -Without the yeses? -A-ha. | 0:13:38 | 0:13:43 | |
I was sort of hesitant, cos I could smell what I smelt on the plate initially. | 0:13:43 | 0:13:48 | |
And as soon as he put it in my mouth, it had to come out. | 0:13:48 | 0:13:51 | |
It wasn't going down. | 0:13:51 | 0:13:53 | |
Looks like David is on a roll. | 0:13:54 | 0:13:56 | |
-Do you like cake? -Yes. -Do you like birthday parties? -Yes. -Do you like candles? -Yes. -Silly faces? | 0:13:56 | 0:14:00 | |
No, there's no way you'll ever persuade this one. | 0:14:00 | 0:14:04 | |
-Face painting? -Yes. -Try some. Do you like parties? -Yes. | 0:14:04 | 0:14:09 | |
-Birthday parties? -Yes. | 0:14:09 | 0:14:11 | |
Do you like cakes? | 0:14:11 | 0:14:12 | |
I think there was some kind of connection telling my body | 0:14:12 | 0:14:15 | |
to physically eat something that I know is so disgusting. | 0:14:15 | 0:14:21 | |
And for it to taste so delicious during the Yes Pyramid is unbelievable. | 0:14:21 | 0:14:25 | |
-Do you like them scrambled? -Yes. -Oh, no! Not Miss Fussy Chops again. | 0:14:25 | 0:14:30 | |
She'll never swallow this one. | 0:14:30 | 0:14:31 | |
-Do you like cake? -Yes. -Do you like jelly? -Yes. -Do you like Battenberg? | 0:14:31 | 0:14:34 | |
-Yes. -Give it a smell. You like jelly as well, don't you? -Yes. -And you like Battenberg. | 0:14:34 | 0:14:38 | |
It's delicious, isn't it? You like it! And you like ice cream? | 0:14:38 | 0:14:41 | |
Blimey! She's only gone and eaten it. | 0:14:41 | 0:14:43 | |
Oi! Leave a bit for everyone else! | 0:14:43 | 0:14:46 | |
A hundred-year egg does not sound as if that is going to be tasty. | 0:14:46 | 0:14:49 | |
Week-old eggs, they're not going to be tasty. | 0:14:49 | 0:14:51 | |
So, I mean, I knew I should have been expecting something horrible, | 0:14:51 | 0:14:56 | |
but it just tasted nice. Ha-ha-ha! | 0:14:56 | 0:14:59 | |
It actually tasted like jelly. | 0:14:59 | 0:15:01 | |
Literally like jelly, which was on the other plate. | 0:15:01 | 0:15:04 | |
And the yolk of the egg was just like eating marzipan. | 0:15:04 | 0:15:07 | |
So if I crack this open I'm expecting marzipan. | 0:15:07 | 0:15:10 | |
Now he has the taste for getting his own way, David wants to emulate | 0:15:12 | 0:15:17 | |
the heavy weights of persuasion on the high street. | 0:15:17 | 0:15:20 | |
It seems obvious to me that we're all persuaded and influenced every moment of every day, | 0:15:20 | 0:15:25 | |
every second that we walk down the high street, someone is trying to sell us something. | 0:15:25 | 0:15:29 | |
David wants to use his powers of persuasion to become a super salesman. | 0:15:29 | 0:15:34 | |
He's going to use a variety of techniques to convince a customer | 0:15:34 | 0:15:38 | |
to choose one item in a shop of thousands. | 0:15:38 | 0:15:41 | |
The rules of this one are really simple. | 0:15:41 | 0:15:43 | |
I'm going to take a potential customer into a huge store, | 0:15:43 | 0:15:46 | |
a store that's got hundreds of thousands of items. | 0:15:46 | 0:15:49 | |
Their job is to pick any one of those items, and they must believe that it's a totally free choice. | 0:15:49 | 0:15:53 | |
My job is to make them pick the one and only one item that I have in mind. And it probably might not work. | 0:15:53 | 0:15:58 | |
David has chosen this perfect consumer, Julie, mother of two. | 0:15:58 | 0:16:03 | |
A target demographic for big-time advertisers. | 0:16:03 | 0:16:07 | |
She wouldn't mind honing her powers of persuasion too. | 0:16:07 | 0:16:09 | |
It would certainly make life with two kids at home a lot easier. | 0:16:09 | 0:16:12 | |
Children, would you like to empty the dishwasher? | 0:16:12 | 0:16:14 | |
"Oh, yes, Mum, that would be lovely." | 0:16:14 | 0:16:16 | |
And off they go, so if you could... | 0:16:16 | 0:16:19 | |
frame questions in such a way | 0:16:19 | 0:16:22 | |
that people gave you the answer that you would like, | 0:16:22 | 0:16:24 | |
and then actually acted on it, it would make life a lot easier. | 0:16:24 | 0:16:27 | |
And David has chosen a perfect environment for Julie | 0:16:27 | 0:16:30 | |
where she's spoiled for choice. | 0:16:30 | 0:16:33 | |
I've chosen a really eclectic shop with lots of quirky little bits and pieces. | 0:16:33 | 0:16:37 | |
It doesn't sell just one thing. It sells thousands of things. | 0:16:37 | 0:16:39 | |
And I want to see if I can make one item in this shop more attractive than any other. | 0:16:39 | 0:16:43 | |
Hi, Julie. How are you? Thank you for coming. I really, really... | 0:16:46 | 0:16:49 | |
Lovely to see you. | 0:16:49 | 0:16:50 | |
I love shops that are really eclectic, | 0:16:50 | 0:16:52 | |
and you are brolly a little bit overwhelmed by it. | 0:16:52 | 0:16:55 | |
I mean, if you take a look here, there are so many things to get inside your mind. | 0:16:55 | 0:16:58 | |
I mean, there's brolly one or two things that stand out for you. | 0:16:58 | 0:17:01 | |
Is there anything in particular that jumps out at you? | 0:17:01 | 0:17:04 | |
The bright things over there, and I saw wee flowery cups somewhere. | 0:17:04 | 0:17:07 | |
Actually, you know, I want to ask you, Julie. Have you brought something along with you today? | 0:17:07 | 0:17:10 | |
-I have, yes. -Let's see what you have there. | 0:17:10 | 0:17:13 | |
Now, this is an envelope that I sent to you a couple of days ago. When did you receive this? | 0:17:13 | 0:17:17 | |
-Yesterday morning. -Yesterday morning. | 0:17:17 | 0:17:19 | |
-I want you to keep that in there. Keep it nice and sealed with the clap totally closed. -OK. | 0:17:19 | 0:17:23 | |
-I hope you've brought your credit card! -Ha-ha! No, I brought yours instead. | 0:17:23 | 0:17:27 | |
So go ahead, whenever you're ready, Julie, just go and have a wee wander. | 0:17:27 | 0:17:31 | |
-Wander. I can just hear my mother going "dust clock"! -Ha-ha! | 0:17:31 | 0:17:34 | |
My wife would say exactly the same thing. | 0:17:34 | 0:17:37 | |
But I can't seem to have a feel of what I want. | 0:17:37 | 0:17:39 | |
That's why I keep her in the shed. Oh, one of these ones. | 0:17:39 | 0:17:42 | |
Absolutely gorgeous. You know what it reminds me of? You know the old telephones? | 0:17:42 | 0:17:46 | |
-You know? And I'm just imagining the tea raining out of that, you know. -Yes. -Umbrellas are handy. | 0:17:46 | 0:17:52 | |
Um...brella like me...might be able to carry this on. | 0:17:52 | 0:17:54 | |
I'm just trying to think if it's a little bit too blotchy for me. | 0:17:54 | 0:17:56 | |
But you know what? I like it. | 0:17:56 | 0:17:58 | |
I'll leave you to wander around then, | 0:17:58 | 0:18:00 | |
and do you know where you're headed or...? | 0:18:00 | 0:18:03 | |
-I know what I would like to choose. -All right, OK. | 0:18:03 | 0:18:05 | |
Nice umbrellas. | 0:18:05 | 0:18:07 | |
Yes. | 0:18:07 | 0:18:09 | |
I like that one. A bit girl-about-town. | 0:18:09 | 0:18:12 | |
And not as fancy as the ones with the tassel. | 0:18:12 | 0:18:15 | |
More sensible. | 0:18:15 | 0:18:17 | |
Yes, for chasing the kids with. | 0:18:17 | 0:18:19 | |
-I've got something for you. -Oh, you got something? Brilliant! -I do indeed! | 0:18:19 | 0:18:22 | |
Bring it over. Bring it over, let me see. | 0:18:22 | 0:18:25 | |
Now, I promise I won't judge you based on your taste. | 0:18:25 | 0:18:29 | |
So, actually, you know, this is an interesting choice. | 0:18:29 | 0:18:32 | |
-Do you think that I had any control over what you would pick? -No. | 0:18:32 | 0:18:35 | |
-Do you remember what I said to you when we arrived here? -A-ha. | 0:18:35 | 0:18:39 | |
Do you remember some of the words that I said? | 0:18:39 | 0:18:42 | |
You're BROLLY going to find it really difficult to choose something. | 0:18:42 | 0:18:45 | |
-Do you remember that? -No. | 0:18:45 | 0:18:47 | |
And I also told you that you're BROLLY going to be overwhelmed by some of the things that you picked. | 0:18:47 | 0:18:51 | |
And you're BROLLY a little bit overwhelmed by it. | 0:18:51 | 0:18:53 | |
And even up there, while we were looking at the shirts. Let's go that way, actually. | 0:18:53 | 0:18:57 | |
Even up there while we were looking at the shirts, I even said... | 0:18:57 | 0:18:59 | |
UM...BRELLA like me...might be able to carry this on. | 0:18:59 | 0:19:03 | |
I'm just trying to think if it's a little bit too blotchy for me. | 0:19:03 | 0:19:06 | |
-Now, you have an envelope that you received...when did you receive this? -Yesterday morning. | 0:19:06 | 0:19:10 | |
Yesterday morning. Now, has anyone in the world had the opportunity to tamper with it? | 0:19:10 | 0:19:13 | |
No, it's been with me or on the kitchen table. | 0:19:13 | 0:19:16 | |
-Here we go. -Right. -And if you unfold that, you will see this way... | 0:19:19 | 0:19:24 | |
"Dear Julie, I'm sooo excited to meet you tomorrow. | 0:19:24 | 0:19:28 | |
"I'll be using every one of my skills to persuade you to pick..." | 0:19:28 | 0:19:31 | |
Ta-daa! | 0:19:31 | 0:19:33 | |
-Umbrella! Umbrella! -Ha-ha! | 0:19:33 | 0:19:35 | |
Now, Julie, are you happy that that was a free-choice? | 0:19:35 | 0:19:38 | |
-And no one had the opportunity to tamper with this? -No. | 0:19:42 | 0:19:45 | |
If you think that was good, you should see this. | 0:19:45 | 0:19:47 | |
Take a look this way. B-R-O-L-L-Y. | 0:19:47 | 0:19:53 | |
You could have chosen anything in the world. It was all your own choice. | 0:19:53 | 0:19:58 | |
B-R-O-L-L-Y. Did you even see that? | 0:19:58 | 0:20:01 | |
-No. -It just washed over your subconscious. | 0:20:01 | 0:20:05 | |
Would you believe I'm lost for words! Ha-ha! | 0:20:05 | 0:20:09 | |
It feels really great for me because I've been thinking about this for years, planning it, | 0:20:09 | 0:20:13 | |
trying it out and I had no way of knowing if it was going to work. | 0:20:13 | 0:20:18 | |
24-hours effort of setting up that shop, all paid off. | 0:20:18 | 0:20:21 | |
She thought of precisely the object I wanted her to. | 0:20:21 | 0:20:24 | |
Even though there were hundreds of potential things she could have chosen. | 0:20:24 | 0:20:28 | |
But she was so good for that, that I'd like to see if I can give her some of my own persuasive skills. | 0:20:28 | 0:20:33 | |
David is going to share with Julie his talents of persuasion. | 0:20:33 | 0:20:37 | |
He's going to coach Julie in some of his secret techniques. | 0:20:37 | 0:20:41 | |
He's hoping she's going to become an expert in the art of getting your own way. | 0:20:41 | 0:20:46 | |
All I can say is, god help her kids. | 0:20:46 | 0:20:49 | |
As consumers, I think we all accept that every moment that we spend inside a store, | 0:20:49 | 0:20:53 | |
we are being persuaded and influenced to buy products. | 0:20:53 | 0:20:56 | |
I think I'd like to shake it up a little bit though. | 0:20:56 | 0:20:59 | |
I want to see if I can convince Julie that she might be a supreme persuader. | 0:20:59 | 0:21:03 | |
Well, that's David convinced, | 0:21:07 | 0:21:09 | |
but this is going to be a tricky assignment for Julie. | 0:21:09 | 0:21:11 | |
Firstly, she has to decide on a secret word, | 0:21:11 | 0:21:15 | |
and then she'll have four goes to put that word in someone else's head. | 0:21:15 | 0:21:20 | |
If that works, then that person will draw at least one picture | 0:21:20 | 0:21:24 | |
that illustrates the secret word. | 0:21:24 | 0:21:27 | |
Inspired by her experience in the shop, | 0:21:27 | 0:21:29 | |
Julie is now going to try and come up with four of what she believes | 0:21:29 | 0:21:33 | |
might be the most persuasive statements in the world. | 0:21:33 | 0:21:36 | |
David has created the perfect environment. | 0:21:36 | 0:21:39 | |
A penthouse apartment, a full-size drawing board, | 0:21:39 | 0:21:42 | |
and a lectern for Julie to project her persuasive statements. | 0:21:42 | 0:21:46 | |
But even the high altitude hasn't raised Julie's hopes of becoming a supreme persuader. | 0:21:46 | 0:21:52 | |
Nervous. I think a good word would be trepidation. | 0:21:52 | 0:21:56 | |
Hi, Blanche. Thank you for coming to help me. I really appreciate it. | 0:21:56 | 0:21:59 | |
And who is the lucky recipient of all this persuasion? Blanche. | 0:21:59 | 0:22:02 | |
-Brilliant, brilliant. -I couldn't hardly sleep last night. | 0:22:02 | 0:22:05 | |
-Good one, sorry to hear that. I keep a lot of women awake at night, as you might imagine. -Yes, I can. | 0:22:05 | 0:22:09 | |
Oh, do me a favour. | 0:22:09 | 0:22:12 | |
I selected another random participant for Julie to work with. | 0:22:12 | 0:22:15 | |
Julie has never met this person before. | 0:22:15 | 0:22:17 | |
The participant's job will just be to hear all of Julie's persuasive statements. | 0:22:17 | 0:22:21 | |
And then draw anything that she likes in the world. | 0:22:21 | 0:22:24 | |
The drawings really will be her choice. | 0:22:24 | 0:22:26 | |
It will be interesting to see if anything matches. | 0:22:26 | 0:22:29 | |
Blanche, unbeknownst to you, Julie is a persuader supremo. | 0:22:32 | 0:22:36 | |
She has been honing her ability to persuade people to do anything that she wants very, very carefully. | 0:22:36 | 0:22:42 | |
One thing I need to check is, you don't yet have any pictures, images, or anything inside your head? | 0:22:42 | 0:22:47 | |
-No. -You have no idea what you're about to do? -Definitely not. -Brilliant. | 0:22:47 | 0:22:50 | |
And for you, Julie, is there anyone in the world that knows | 0:22:50 | 0:22:53 | |
what you're trying to convince Blanche of, or persuade her to do? | 0:22:53 | 0:22:55 | |
-No, just me. -No one. So this is a total secret? -Just me. | 0:22:55 | 0:22:58 | |
And it really is just inside your head? | 0:22:58 | 0:23:01 | |
Now, if this works, she might be running the country in two years, Blanche. | 0:23:01 | 0:23:04 | |
So I would just keep on the right side of her. | 0:23:04 | 0:23:06 | |
OK, Blanche. Now, listen carefully to Julie's first statement | 0:23:06 | 0:23:10 | |
to hear the word that Julie is trying to persuade you to draw. | 0:23:10 | 0:23:14 | |
So how's you today? | 0:23:14 | 0:23:16 | |
It's probably a bit freaky. A wee bit exciting, and little bit different, I suppose. | 0:23:16 | 0:23:20 | |
Go ahead and start drawing. | 0:23:20 | 0:23:22 | |
Um... This is interesting. | 0:23:27 | 0:23:28 | |
It's quite interesting. | 0:23:32 | 0:23:33 | |
OK, I think it's really interesting, because there's quite a lot of detail in it. | 0:23:33 | 0:23:37 | |
-I am glad you think so. -And it just sort of popped into your head and...? | 0:23:37 | 0:23:40 | |
Oh, yes, very...very random. | 0:23:40 | 0:23:43 | |
OK, well, Julie, yes or no. | 0:23:43 | 0:23:45 | |
Did it involve a flower or a table? | 0:23:45 | 0:23:48 | |
Can I just keep that to myself, just for a wee minute or two? I'd rather not say it just at the minute. | 0:23:48 | 0:23:53 | |
-All right, OK. You going to play this game? All right. -Play my options. | 0:23:53 | 0:23:56 | |
Julie is playing cagey, but let's see if Blanche can spot the word in persuasive statement number two. | 0:23:56 | 0:24:02 | |
I've been looking out at the view out there and a cruise ship caught my eye. | 0:24:02 | 0:24:06 | |
Some size, isn't it? Like how many floors does it have? | 0:24:06 | 0:24:09 | |
From first class right down to steerage. | 0:24:09 | 0:24:11 | |
I always like to travel first class. | 0:24:11 | 0:24:14 | |
And can you draw, please? | 0:24:15 | 0:24:18 | |
OK, Blanche. | 0:24:18 | 0:24:20 | |
Now, I have to say I'm really excited to see this one in particular. | 0:24:21 | 0:24:27 | |
-Are you finished? -Yes. -You happy? | 0:24:28 | 0:24:30 | |
OK, well, this is a really interesting one. | 0:24:30 | 0:24:32 | |
Yes or no, does it involve a kite or a balloon? | 0:24:32 | 0:24:36 | |
-No. -No? -No. | 0:24:36 | 0:24:37 | |
-Is that a conclusive no? -No. | 0:24:37 | 0:24:39 | |
OK. Now, Julie, whenever you're ready, persuasive statement number three. | 0:24:39 | 0:24:43 | |
A wee word just popped into my mind. It's a wee bit random. | 0:24:43 | 0:24:46 | |
I'd just like to put it out in the room. Cloud. | 0:24:46 | 0:24:48 | |
Cloud. A cloud? | 0:24:48 | 0:24:50 | |
What is she on about? I think Julie is losing the plot. | 0:24:50 | 0:24:54 | |
Now, Blanche, if you were to describe what that is, what you've drawn there, | 0:24:54 | 0:24:57 | |
what would you say that is, Blanche? | 0:24:57 | 0:24:59 | |
-Looks a bit like an wishbone. -OK, like a wishbone, is it? OK. | 0:24:59 | 0:25:02 | |
Was it anything to do with either poultry or a wishbone or...? | 0:25:02 | 0:25:07 | |
-No. -No? | 0:25:07 | 0:25:08 | |
The one thing it isn't is a cloud. | 0:25:08 | 0:25:11 | |
I'm not sure the persuasive statements are hitting home. | 0:25:11 | 0:25:14 | |
Before you start drawing, I'm going to give you five words and then I'd like you to start drawing. | 0:25:14 | 0:25:17 | |
Is that OK? | 0:25:17 | 0:25:19 | |
We've got happy, oblivious, useful, | 0:25:19 | 0:25:23 | |
succinct, elephant. | 0:25:23 | 0:25:26 | |
Right. | 0:25:26 | 0:25:29 | |
-That's it. A snake. -OK, a snake. -It's a no. -It's a no? A definite no? -No. Definite no. | 0:25:39 | 0:25:45 | |
That's it then. Julie has used her four statements. Blanche seems to have drawn a blank. | 0:25:45 | 0:25:49 | |
This is where you normally say back to the drawing board, but in this case, maybe not. | 0:25:49 | 0:25:53 | |
I think we'll maybe give it one more wee go. | 0:25:53 | 0:25:57 | |
And if it doesn't work, please be assured that it's not your...it's not your fault, OK? | 0:25:57 | 0:26:01 | |
OK. | 0:26:01 | 0:26:03 | |
This time, Julie, I just want you to look Blanche in the eyes and speak from the heart. | 0:26:03 | 0:26:08 | |
One last check. So how's you today? How's... | 0:26:08 | 0:26:12 | |
I'm starting to get quite nervous. Now I do want this to work, so... Um... | 0:26:13 | 0:26:18 | |
-That's grand. If you just want to... -Let's just draw. -OK, OK. | 0:26:18 | 0:26:23 | |
What is your final picture? | 0:26:30 | 0:26:32 | |
That looks a bit like a pound sign. | 0:26:32 | 0:26:34 | |
Was what you were trying to persuade Blanche to do in any way related to sort of finance, money, bank? | 0:26:34 | 0:26:39 | |
Well, that was definitely not on the money. | 0:26:39 | 0:26:43 | |
Let's see where it all went wrong. | 0:26:43 | 0:26:45 | |
OK, all right. Julie, how do you feel about how things have gone? | 0:26:45 | 0:26:49 | |
I suppose...a wee bit disappointed that it didn't work. | 0:26:49 | 0:26:52 | |
I suppose I was quite optimistic when we started off with the first picture. | 0:26:52 | 0:26:56 | |
I thought we were getting there. | 0:26:56 | 0:26:58 | |
What was it? What were you trying to persuade Blanche to do? | 0:26:58 | 0:27:01 | |
-House. -A house. -A house. | 0:27:01 | 0:27:03 | |
Did you at any point get anything sort of house related? | 0:27:03 | 0:27:06 | |
Or anything to do with buildings or...? | 0:27:06 | 0:27:08 | |
-Not really. -Not really, no. -No. | 0:27:08 | 0:27:10 | |
What was your...? | 0:27:10 | 0:27:12 | |
-Oh! You! -No... | 0:27:12 | 0:27:15 | |
Never! Never in a month... Not in a... | 0:27:15 | 0:27:20 | |
No! | 0:27:20 | 0:27:21 | |
Never in a month of Sundays! | 0:27:21 | 0:27:23 | |
H-O-U-S-E. | 0:27:23 | 0:27:29 | |
-NO! -Oh! You're joking! | 0:27:29 | 0:27:31 | |
Let me see, H-O-U-S-E. | 0:27:31 | 0:27:34 | |
SHE LAUGHS | 0:27:34 | 0:27:36 | |
How did you do that? | 0:27:36 | 0:27:38 | |
How did Blanche do that? | 0:27:39 | 0:27:41 | |
I don't know. | 0:27:42 | 0:27:44 | |
The pound sign at the end should have been a capital E, and then the S fell into place, | 0:27:44 | 0:27:49 | |
and then, suddenly, he said, "Oh, that shape with the tables, that should have been the letter H." | 0:27:49 | 0:27:55 | |
And so, it was just brilliant. | 0:27:55 | 0:27:57 | |
And then, all of a sudden, it just clicked. H-O-U-S-E. | 0:27:57 | 0:28:00 | |
And there it was. Spelt out. | 0:28:00 | 0:28:03 | |
Aaaah! It's like that. I am hyper, actually! | 0:28:03 | 0:28:07 | |
I'll be singing and dancing on the train on the way home. | 0:28:07 | 0:28:09 | |
Wow! That was absolutely mind-blowing there. | 0:28:09 | 0:28:13 | |
It seems that we are all influenced and persuaded, every moment of every day. | 0:28:13 | 0:28:17 | |
And I think some people are naturally quite good at this. They've got a gift for it. | 0:28:17 | 0:28:21 | |
Other people though, like me, need to use tricks and techniques to make people do what I want them to do. | 0:28:21 | 0:28:26 | |
Subtitles by Red Bee Media Ltd | 0:28:31 | 0:28:34 | |
E-mail [email protected] | 0:28:34 | 0:28:38 |