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'Today, Ian's fallen 20 feet from a barn roof and is in pain. | 0:00:02 | 0:00:06 | |
'All his wife can do is look on.' | 0:00:06 | 0:00:09 | |
I wanted to cuddle him, | 0:00:09 | 0:00:11 | |
'like you do when you've been together for 40 years.' | 0:00:11 | 0:00:14 | |
A woman's driven into a flood on a country lane | 0:00:14 | 0:00:18 | |
and desperately phones 999. | 0:00:18 | 0:00:21 | |
A luxury yacht is on fire in a packed marina. | 0:00:32 | 0:00:36 | |
It's threatening to destroy an area of outstanding natural beauty. | 0:00:36 | 0:00:41 | |
Welcome to Real Rescues at Charlie 1 police control centre, Southampton. | 0:01:07 | 0:01:12 | |
-There's a number of things going on. -Yes. Two missing people. | 0:01:12 | 0:01:16 | |
Also, burglaries, suspected arson and, I can't believe this, | 0:01:16 | 0:01:20 | |
children playing chicken on the central reservation | 0:01:20 | 0:01:23 | |
of the motorway - they haven't found them yet on the cameras. | 0:01:23 | 0:01:28 | |
We'll see if we can find that on the cameras. | 0:01:28 | 0:01:32 | |
One's caught my attention. | 0:01:32 | 0:01:34 | |
A horse has gone mad and taken over a picnic in the New Forest. | 0:01:34 | 0:01:40 | |
It's described by the people as "brown and frisky". | 0:01:40 | 0:01:45 | |
We'll catch up a bit later. | 0:01:45 | 0:01:47 | |
It's 9.30pm and a woman has called emergency services. | 0:01:47 | 0:01:51 | |
She's stuck in her car under a flooded bridge. The water is rising and there's no-one to help. | 0:01:51 | 0:01:57 | |
Two fire crews are on their way, but it will take them a few minutes on the country roads. | 0:03:08 | 0:03:14 | |
As we'll hear later, it's up to the call handler to keep Vanessa calm | 0:03:14 | 0:03:19 | |
as the water continues to flood into her car. | 0:03:19 | 0:03:23 | |
-Louise. -When a luxury yacht catches alight, a marina is threatened | 0:03:23 | 0:03:28 | |
and the firefighters also have to stop the chemicals and fuel on board | 0:03:28 | 0:03:33 | |
destroying an area of outstanding natural beauty. | 0:03:33 | 0:03:37 | |
SIREN WAILS | 0:03:39 | 0:03:41 | |
'Firefighters from West Sussex are heading to a fire in a marina, | 0:03:41 | 0:03:46 | |
'a rare call-out for the crews. | 0:03:46 | 0:03:49 | |
'They find a 40-foot cruiser engulfed by flames. | 0:03:49 | 0:03:53 | |
'The fire is blazing out of control, threatening to spread | 0:03:53 | 0:03:57 | |
'and destroy millions of pounds worth of boats. | 0:03:57 | 0:04:01 | |
'The first man on the scene has acted quickly and bravely. | 0:04:01 | 0:04:05 | |
'Chris Green saw thick black smoke | 0:04:05 | 0:04:08 | |
'coming from the waterline from his office at the marina. | 0:04:08 | 0:04:12 | |
'He rushed down to the jetty, where he found the Alcyone well alight. | 0:04:12 | 0:04:17 | |
'His first thoughts are for anyone on board.' | 0:04:17 | 0:04:20 | |
Were there people on board? They could have been trapped below. | 0:04:20 | 0:04:25 | |
They would have had to escape out of the forward escape hatch. | 0:04:25 | 0:04:29 | |
The aft deck canopies were closed and I could see no sign of shoes, | 0:04:29 | 0:04:35 | |
normally on the aft deck when people are on board. | 0:04:35 | 0:04:39 | |
'Chris quickly realises he has no chance of putting the fire out.' | 0:04:39 | 0:04:44 | |
Looking at the scale of the flames running across the roof line | 0:04:44 | 0:04:49 | |
and watching a front window cave in, it was clear you're not going to do much | 0:04:49 | 0:04:55 | |
with a 1kg dry powder extinguisher. | 0:04:55 | 0:04:58 | |
It was a pretty easy decision. This was out of my control. | 0:04:58 | 0:05:03 | |
'The Alcyone may be beyond rescue but the marina's packed with boats, | 0:05:03 | 0:05:07 | |
'all in danger of being engulfed by fire. | 0:05:07 | 0:05:11 | |
'Chris has to stop that happening. | 0:05:11 | 0:05:13 | |
'His only hope is to untie the boats closest | 0:05:13 | 0:05:16 | |
'and push them into clear water.' | 0:05:16 | 0:05:19 | |
The one immediately up-wind was most seriously at risk at that time. | 0:05:19 | 0:05:25 | |
I disconnected the power, | 0:05:25 | 0:05:27 | |
undid the ropes and pushed her into the middle of the marina. | 0:05:27 | 0:05:31 | |
'Chris edges up the walkway by the side of the burning boat | 0:05:31 | 0:05:35 | |
'to untie another one.' | 0:05:35 | 0:05:37 | |
The intensity of the fire, you can feel from a good distance away. | 0:05:37 | 0:05:42 | |
Underneath it, you know it's there. | 0:05:42 | 0:05:45 | |
The fire was directly behind me and the side window of the boat | 0:05:45 | 0:05:49 | |
blew out over my head, | 0:05:49 | 0:05:52 | |
showering me with hot glass and some flames. | 0:05:52 | 0:05:56 | |
I could then definitely feel the heat, so I thought this was the time | 0:05:56 | 0:06:01 | |
to stop being a hero. | 0:06:01 | 0:06:04 | |
HE CHUCKLES | 0:06:04 | 0:06:06 | |
'It's now down to the firefighters. | 0:06:06 | 0:06:09 | |
'Chris's actions have at least given them a chance.' | 0:06:09 | 0:06:12 | |
'First and foremost, was there anybody in the boat?' | 0:06:12 | 0:06:17 | |
What was it carrying? Were there explosive materials on board? | 0:06:17 | 0:06:21 | |
Thinking about environmental issues with fuel, et cetera. | 0:06:21 | 0:06:25 | |
Then, obviously setting to pulling the boat out. | 0:06:25 | 0:06:30 | |
'It's Chris Savage's pride and joy going up in flames.' | 0:06:30 | 0:06:33 | |
We were headed back home and saw this plume of black smoke, | 0:06:33 | 0:06:37 | |
which was fairly substantial. | 0:06:37 | 0:06:40 | |
Then I realised it was MY boat, which was a shock, to say the least. | 0:06:40 | 0:06:45 | |
'The great clouds of acrid black smoke represent a huge danger.' | 0:06:45 | 0:06:50 | |
With the materials the vessels are made of, | 0:06:50 | 0:06:54 | |
that would certainly give some real toxic issues within that smoke. | 0:06:54 | 0:06:59 | |
'The boat's fuel is another worry.' | 0:06:59 | 0:07:02 | |
The tanks of diesel on that day were pretty full. | 0:07:02 | 0:07:06 | |
Which, in itself, they're not as highly explosive as petroleum, | 0:07:06 | 0:07:11 | |
but certainly, once they're heated, | 0:07:11 | 0:07:14 | |
I have no doubt that there could have been | 0:07:14 | 0:07:18 | |
explosions in the tanks. | 0:07:18 | 0:07:20 | |
'There are also inflammable gas cannisters for cooking and heating, | 0:07:20 | 0:07:25 | |
'and distress flares that could ignite any moment. | 0:07:25 | 0:07:28 | |
'This is an area of outstanding natural beauty, | 0:07:28 | 0:07:33 | |
'but Roger's priority is his team | 0:07:33 | 0:07:35 | |
'and the only way to fight the fire safely | 0:07:35 | 0:07:38 | |
'is to attack it from the specialist fire boat.' | 0:07:38 | 0:07:42 | |
The guys from Wittering, where the boat came from, | 0:07:42 | 0:07:45 | |
are sailors and know what's going on | 0:07:45 | 0:07:48 | |
and that's why it's deployed pretty much straightaway. | 0:07:48 | 0:07:52 | |
'It's vital they stop the burning boat from sinking. | 0:07:52 | 0:07:56 | |
'The environmental impact of the oil and diesel could be disastrous. | 0:07:56 | 0:08:01 | |
'Roger decides to use a new kind of lightweight firefighting foam.' | 0:08:01 | 0:08:06 | |
It's an aqueous film-forming foam. | 0:08:07 | 0:08:10 | |
Therefore, it does what it says on the tin. | 0:08:10 | 0:08:13 | |
There is a film that's formed | 0:08:13 | 0:08:15 | |
over whatever we're applying the foam to. | 0:08:15 | 0:08:19 | |
It tends to stick to whatever we're putting it onto, | 0:08:19 | 0:08:23 | |
closing it down, taking out the oxygen. | 0:08:23 | 0:08:28 | |
That way, eventually, it is going to go out. | 0:08:28 | 0:08:32 | |
'To protect the surrounding harbour, the crew use a large floating hose | 0:08:32 | 0:08:37 | |
'that keeps hazards such as diesel and the foam within its boundaries, | 0:08:37 | 0:08:42 | |
'and stops it from escaping into the harbour. | 0:08:42 | 0:08:45 | |
'After just an hour, the crew has got this fire under control. | 0:08:50 | 0:08:55 | |
'There's been minimal impact on the wildlife and ecology. | 0:08:55 | 0:08:59 | |
'If it hadn't been for Chris's swift action, it could have been worse.' | 0:08:59 | 0:09:04 | |
There can't be any doubt that, had the other vessels not been cut away, | 0:09:04 | 0:09:09 | |
we would have had a catastrophic fire. | 0:09:09 | 0:09:12 | |
If this had happened at 11 o'clock at night, | 0:09:12 | 0:09:16 | |
it would have been very different. | 0:09:16 | 0:09:18 | |
There would not have people to push the boats away. | 0:09:18 | 0:09:23 | |
There would have been people sleeping on boats. | 0:09:23 | 0:09:26 | |
There could have been a real risk to life as a result of that fire on that pontoon. | 0:09:26 | 0:09:33 | |
Very dramatic pictures. | 0:09:37 | 0:09:39 | |
Earlier, we heard Vanessa call 999, as water was pouring into her car. | 0:09:39 | 0:09:44 | |
Trapped under a bridge, she's desperately waiting for emergency services, as water rises around her. | 0:09:44 | 0:09:52 | |
And here is Vanessa, very happily, out of the situation. | 0:12:07 | 0:12:11 | |
Firstly, you're plainly terrified at the start of that call. | 0:12:11 | 0:12:16 | |
-He does an extraordinary job. -He does. | 0:12:16 | 0:12:19 | |
I was so shocked about how quickly the water came up. | 0:12:19 | 0:12:23 | |
I floated like a boat, so it was really frightening and it was very dark. | 0:12:23 | 0:12:29 | |
How did you find yourself in that situation? | 0:12:29 | 0:12:32 | |
It was a steep turn to the left under a railway bridge. | 0:12:32 | 0:12:37 | |
Because it was so dark, | 0:12:37 | 0:12:39 | |
it looked like a small bit of water and because I've got a 4x4, | 0:12:39 | 0:12:44 | |
I assumed it wouldn't be an issue. | 0:12:44 | 0:12:46 | |
Suddenly, loads of water just seemed to appear and I floated like a boat. | 0:12:46 | 0:12:51 | |
It was swishing around and I was floating just like a boat. | 0:12:51 | 0:12:56 | |
-Were you worried it was going to come right up? -Yeah. | 0:12:56 | 0:13:00 | |
It was over the top of the seats. | 0:13:00 | 0:13:02 | |
I couldn't believe how quickly it came in. | 0:13:02 | 0:13:06 | |
-The dog's name...? -Crew! | 0:13:06 | 0:13:08 | |
-And Crew was drinking the water? -She was, but not fast enough! | 0:13:08 | 0:13:13 | |
Yeah, a lot of drinking to be done. | 0:13:13 | 0:13:15 | |
Were you thinking, "Drink faster"? | 0:13:15 | 0:13:18 | |
-And she was all right? -She was. | 0:13:18 | 0:13:21 | |
She's got a heart condition. It was quite difficult to get her out. | 0:13:21 | 0:13:26 | |
When she gets wet, she can hyperventilate. | 0:13:26 | 0:13:29 | |
I was worried because I really like her! | 0:13:29 | 0:13:33 | |
When I got her out, the back window went down so more water came in! | 0:13:33 | 0:13:37 | |
We heard the fire brigade arrive. How did they get you out? | 0:13:37 | 0:13:41 | |
They got the dog out first! I think I asked them to, I can't remember. | 0:13:41 | 0:13:46 | |
Then they carried me over the tops of their heads, each getting a leg. | 0:13:46 | 0:13:52 | |
It was quite unbecoming, actually, but I didn't care. | 0:13:52 | 0:13:56 | |
-And very pleased to see those lights coming down the road? -Absolutely. | 0:13:56 | 0:14:01 | |
I was amazed how quickly they got there. It's such a rural area. | 0:14:01 | 0:14:06 | |
The guy on the phone was so good at calming me down. | 0:14:06 | 0:14:10 | |
I was just, as you can tell, absolutely petrified. | 0:14:10 | 0:14:14 | |
We're very pleased to see you. | 0:14:14 | 0:14:16 | |
There have been so many 999 calls from people trapped on flooded roads | 0:14:16 | 0:14:21 | |
the police came up with specific advice. | 0:14:21 | 0:14:24 | |
PC Mike Batten has that advice a little later on. | 0:14:24 | 0:14:28 | |
It's been really busy here. | 0:14:28 | 0:14:30 | |
They were called out to Andover, to a beer garden | 0:14:30 | 0:14:34 | |
where there were a couple of suspected bombs. | 0:14:34 | 0:14:37 | |
They're not bombs. They're wooden bomb casings using in training. | 0:14:37 | 0:14:42 | |
That horse incident is slightly more serious than we first thought. | 0:14:42 | 0:14:47 | |
Someone's been kicked in the stomach and there was a child involved. | 0:14:47 | 0:14:52 | |
We'll update you on that later. | 0:14:52 | 0:14:54 | |
The Great North Air Ambulance covers an enormous area of countryside. | 0:14:54 | 0:14:59 | |
The call-out is to the Peak District and a major accident on a farm. | 0:14:59 | 0:15:04 | |
'The Great North Air Ambulance is on a 999 call. | 0:15:04 | 0:15:08 | |
'A 66-year-old man has fallen from a very high barn roof. | 0:15:08 | 0:15:14 | |
'Pilot Clark Priestley and Dr Jeremy Henning are on board. | 0:15:14 | 0:15:18 | |
'At the farm, they can see the tin roof of a hay barn has collapsed. | 0:15:38 | 0:15:43 | |
'Jeremy finds Ian Sowerby lying on his side where he fell | 0:15:47 | 0:15:52 | |
'in a sea of mud and manure at his old friend's farm. | 0:15:52 | 0:15:55 | |
'There's a land ambulance crew and Ian's GP. | 0:15:55 | 0:15:59 | |
'Ian climbed onto the roof to make it safe after damage from winds. | 0:15:59 | 0:16:04 | |
'He's fallen 20 feet after the roof completely caved in. | 0:16:04 | 0:16:08 | |
'He seems to have escaped head injuries | 0:16:08 | 0:16:12 | |
'but there's a real danger Ian could have broken his back.' | 0:16:12 | 0:16:16 | |
He's moving his limbs. | 0:16:16 | 0:16:19 | |
We want to make sure that it stays like that. | 0:16:19 | 0:16:24 | |
They've kept him in that position | 0:16:24 | 0:16:27 | |
till we can move him onto a spinal board. | 0:16:27 | 0:16:30 | |
One, two, three, slide... | 0:16:30 | 0:16:32 | |
'Ian takes painkillers for osteoarthritis | 0:16:34 | 0:16:37 | |
'but is refusing morphine, despite his agony.' | 0:16:37 | 0:16:40 | |
-Sure you don't want a painkiller? -No. -OK. | 0:16:40 | 0:16:44 | |
'Farmer Ronnie, Ian's friend for 40 years, saw him fall | 0:16:44 | 0:16:48 | |
'as Ian handed down the roof sheets to him.' | 0:16:48 | 0:16:52 | |
As I walked back, I saw him slip | 0:16:52 | 0:16:54 | |
and the sheets come and him come and hit the ground. | 0:16:54 | 0:16:58 | |
He hit the bottom feet first and went down. | 0:16:58 | 0:17:03 | |
I knew I hadn't to move him. I didn't know what damage he had. | 0:17:03 | 0:17:07 | |
He was in pain, I could tell. | 0:17:07 | 0:17:10 | |
'Ronnie rushed to tell Ian's wife, Edna.' | 0:17:10 | 0:17:13 | |
WOMAN: I didn't know what to expect, to be honest. | 0:17:13 | 0:17:17 | |
I knew how high the barn roof was. | 0:17:17 | 0:17:20 | |
I didn't know how he'd fallen, | 0:17:20 | 0:17:23 | |
whether he's broken his back, his spine. | 0:17:23 | 0:17:26 | |
Everything went through me mind. | 0:17:26 | 0:17:29 | |
'Edna can only watch on helplessly, | 0:17:29 | 0:17:32 | |
'as her husband is reluctantly strapped to the board.' | 0:17:32 | 0:17:35 | |
-We'll get you so you don't fall off. Don't want any more accidents. -No. | 0:17:35 | 0:17:41 | |
I tried to reassure him that he'd be all right. | 0:17:41 | 0:17:45 | |
I wanted to cuddle him, | 0:17:45 | 0:17:47 | |
like you do when you've been together for 40 years. | 0:17:47 | 0:17:50 | |
'I just had to stand back and let the paramedics do what they had to.' | 0:17:50 | 0:17:56 | |
-I can't be fastened like that. It's choking me! -Try and relax... | 0:17:56 | 0:18:00 | |
'Ian's in so much pain, every move seems to aggravate it. | 0:18:00 | 0:18:04 | |
'The muddy conditions add to the misery.' | 0:18:04 | 0:18:08 | |
It's very difficult to tell | 0:18:11 | 0:18:14 | |
whether the pain is his arthritis or because he's fallen. | 0:18:14 | 0:18:18 | |
We'll take him to the nearest hospital. | 0:18:18 | 0:18:22 | |
He needs to have that properly looked at in a warm environment. | 0:18:22 | 0:18:26 | |
'Ronnie is fearing the worst.' | 0:18:26 | 0:18:30 | |
Somebody who's worked all his life, I had visions of him being crippled. | 0:18:30 | 0:18:35 | |
And he'd take it hard, that, not being able to do things. | 0:18:35 | 0:18:40 | |
'The air ambulance has had to land at the end of an adjoining field. | 0:18:40 | 0:18:45 | |
'Rather than carry Ian through the mud, they use the land ambulance | 0:18:45 | 0:18:50 | |
'to ferry him to the helicopter.' | 0:18:50 | 0:18:52 | |
Let's make your ambulance dirty! | 0:18:52 | 0:18:55 | |
'Ian's pain is continuing to aggravate him.' | 0:18:55 | 0:18:59 | |
I'm sorry. We can't do that. | 0:19:01 | 0:19:04 | |
Can you listen to me? | 0:19:07 | 0:19:11 | |
You may have broken your back. I don't want to make that any worse. | 0:19:11 | 0:19:17 | |
Everyone's worried for Ian, but he's refusing medication. | 0:19:17 | 0:19:22 | |
He's in such pain, no wonder he's not watching his language. | 0:19:22 | 0:19:26 | |
We'll see later if the medics talk him round. Nick. | 0:19:26 | 0:19:29 | |
Thank you. Trying to keep an update on the New Forest. | 0:19:29 | 0:19:33 | |
I've just spotted Bob and wanted a word with him. | 0:19:33 | 0:19:37 | |
-Bob, have you got a moment? -No problem. | 0:19:37 | 0:19:40 | |
One of the things you're in charge of is sending out armed response. | 0:19:40 | 0:19:46 | |
-Yeah. -We were chatting earlier on today. | 0:19:46 | 0:19:49 | |
You were saying about an incident in a post office. | 0:19:49 | 0:19:53 | |
A member of the public thought they saw somebody | 0:19:53 | 0:19:57 | |
-with a gun in their pocket. -That was the initial report. | 0:19:57 | 0:20:00 | |
We're trained to respond to incidents involving firearms. | 0:20:00 | 0:20:04 | |
The primary role that we have is making a risk assessment on what information we've got. | 0:20:04 | 0:20:11 | |
A member of the public, clearly concerned, had seen what they thought was a weapon. | 0:20:11 | 0:20:17 | |
Based on that information, what I've got to think about is who's best to respond to that incident? | 0:20:17 | 0:20:24 | |
Primary in my mind is the safety of the public and the officers. | 0:20:24 | 0:20:29 | |
Who's best to deal with that incident? | 0:20:29 | 0:20:32 | |
The information you can get sometimes is very limited. | 0:20:32 | 0:20:36 | |
You get the armed officers under way and continue investigating? | 0:20:36 | 0:20:40 | |
First thing I did was to get my units moving towards the incident | 0:20:40 | 0:20:45 | |
while we tried to do background information... | 0:20:45 | 0:20:48 | |
This explains how difficult this job is. | 0:20:48 | 0:20:51 | |
-It turned out it wasn't actually... -No. | 0:20:51 | 0:20:53 | |
We found out it was a company doing a corporate event | 0:20:53 | 0:20:58 | |
for something like the Italian Job. | 0:20:58 | 0:21:00 | |
The thing in his back pocket was a prop he'd forgotten he'd got. | 0:21:00 | 0:21:05 | |
He'd gone to get a sandwich. | 0:21:05 | 0:21:07 | |
We misinterpreted those actions but found out he was totally innocent. | 0:21:07 | 0:21:12 | |
He did realise the consequence of having this in his back pocket. | 0:21:12 | 0:21:16 | |
Think about it, next time you hear about a police armed response, | 0:21:16 | 0:21:21 | |
the responsibility of getting it right in a situation like that. | 0:21:21 | 0:21:26 | |
I'll let you carry on, I know you're busy. Thanks. | 0:21:26 | 0:21:29 | |
Still to come, a little girl is trapped in a top floor flat. | 0:21:32 | 0:21:38 | |
'Firefighters rush to reunite her distraught dad with his daughter.' | 0:21:38 | 0:21:42 | |
Need a ladder, AJ! | 0:21:42 | 0:21:44 | |
'And a deer clings onto a rock as waves crash around it. | 0:21:45 | 0:21:50 | |
'As the lifeboat approaches, it leaps into the pounding surf.' | 0:21:50 | 0:21:55 | |
The police received this emergency on a beautiful spring morning. | 0:21:58 | 0:22:03 | |
The rising sun is shining into the eyes of drivers on a busy motorway. | 0:22:03 | 0:22:08 | |
They're driving blind. | 0:22:08 | 0:22:10 | |
'It's only 6am. The rush hour has hardly begun. | 0:22:14 | 0:22:18 | |
'Already, there's a major emergency.' | 0:22:18 | 0:22:21 | |
We've got a four-vehicle crash on the M27 towards Portsmouth. | 0:22:21 | 0:22:26 | |
The motorway's blocked. All vehicles are in the carriageway. | 0:22:26 | 0:22:30 | |
Just making our way there. | 0:22:30 | 0:22:33 | |
'The sun is very bright and low. | 0:22:33 | 0:22:35 | |
'The accident happened on the eastbound carriageway, where drivers look straight into the sun.' | 0:22:35 | 0:22:43 | |
-The sun is so bright, isn't it? -SIREN WAILS | 0:22:43 | 0:22:47 | |
We are on scene. | 0:22:47 | 0:22:48 | |
'A driver has taken matters into his own hands in an attempt to keep one lane moving.' | 0:22:48 | 0:22:55 | |
Do you know if there's any injuries? | 0:22:55 | 0:22:58 | |
The most serious is a guy with a bang on his head. | 0:22:58 | 0:23:01 | |
If you're all right for a second, I'll help you in a second. | 0:23:01 | 0:23:06 | |
'Two lanes are blocked by the crumpled remains of four cars, | 0:23:06 | 0:23:10 | |
'but six cars are involved. | 0:23:10 | 0:23:13 | |
'One has been shunted 100 metres along. | 0:23:13 | 0:23:16 | |
'Another ended up on the hard shoulder. | 0:23:16 | 0:23:19 | |
'The motorway is littered with debris and people. | 0:23:19 | 0:23:23 | |
'There's every chance, in these conditions, that it could escalate. | 0:23:23 | 0:23:28 | |
'Andy makes sure that doesn't happen.' | 0:23:28 | 0:23:31 | |
Is everyone out of the vehicles? | 0:23:31 | 0:23:34 | |
And who's injured? Are we all walking wounded? | 0:23:34 | 0:23:37 | |
'Some of the motorists are on the hard shoulder. | 0:23:37 | 0:23:40 | |
'Others are being comforted by drivers who stopped to help. | 0:23:40 | 0:23:45 | |
'There are more than a dozen people out of their cars, a few feet from the still-moving traffic.' | 0:23:45 | 0:23:52 | |
-Are you all right? -Yeah. There's a nurse there. | 0:23:52 | 0:23:56 | |
-She said there's a little cut. -Good. -And I've got a bit of chest... | 0:23:56 | 0:24:00 | |
-Nothing else. -I'll just sort out the road. | 0:24:00 | 0:24:03 | |
There is an ambulance on the way. | 0:24:03 | 0:24:06 | |
'Support is arriving. An ambulance made it through the tailback and Andy's colleague is here. | 0:24:09 | 0:24:16 | |
'Now Andy has made sure the walking wounded are being taken care of, | 0:24:16 | 0:24:21 | |
'his main concern is ensuring there are no more casualties. | 0:24:21 | 0:24:26 | |
'Traffic is still moving, | 0:24:26 | 0:24:28 | |
'so it's possible more drivers could be dazzled by the low sun. | 0:24:28 | 0:24:33 | |
'Andy decides it'll make more sense for the stranded motorists | 0:24:33 | 0:24:37 | |
'to move to the central reservation, | 0:24:37 | 0:24:40 | |
'protected by the two closed lanes and the emergency vehicles.' | 0:24:40 | 0:24:44 | |
Guys, I've stopped the road. It's safe to move. | 0:24:44 | 0:24:47 | |
Can you go over towards the crash barrier? | 0:24:47 | 0:24:51 | |
It's not very safe where you are with the lane running here. | 0:24:51 | 0:24:55 | |
Your ambulance is moving over there, anyway. | 0:24:55 | 0:24:58 | |
-You want us to stay over there? -Yeah. It's a lot safer for you. | 0:24:58 | 0:25:03 | |
'Those four cars were stuck together and I physically can't move those.' | 0:25:03 | 0:25:08 | |
But what they did do is give me a very good physical barrier. | 0:25:08 | 0:25:12 | |
'I put all the members of the public in front of that, | 0:25:12 | 0:25:16 | |
'and created a safe area for them to be seen to by the ambulance.' | 0:25:16 | 0:25:21 | |
'With everyone safely out of the way of the traffic, | 0:25:21 | 0:25:25 | |
'the police can begin investigating what happened. | 0:25:25 | 0:25:29 | |
'Graeme was in the first car.' | 0:25:29 | 0:25:31 | |
I was coming up the hill. | 0:25:31 | 0:25:34 | |
With the sun, cars slowed down, so I slowed down to a stop. | 0:25:34 | 0:25:39 | |
A couple of cars missed me. As you see, the sun's in your eyes. | 0:25:39 | 0:25:44 | |
Then this Mondeo hit me, and that's all you remember, really. | 0:25:44 | 0:25:49 | |
'Four more cars collided behind him, nose to tail, into each other. | 0:25:49 | 0:25:54 | |
'All the drivers are complaining of being blinded by the sun. | 0:25:54 | 0:25:58 | |
'Chris was driving a black Fiesta.' | 0:25:58 | 0:26:01 | |
Through the sunlight, didn't see much. | 0:26:01 | 0:26:04 | |
Suddenly, a few cars in front have stopped. | 0:26:04 | 0:26:07 | |
I tried to miss it but caught one of the cars then got hit from the back | 0:26:07 | 0:26:12 | |
and shot across to the hard shoulder. | 0:26:12 | 0:26:16 | |
'David, his wife and daughter | 0:26:16 | 0:26:19 | |
'were just miles from getting on the ferry for a holiday in France. | 0:26:19 | 0:26:24 | |
'Not any more.' | 0:26:24 | 0:26:25 | |
These two cars up here collided, then the rest of them behind, | 0:26:25 | 0:26:30 | |
in various ways. | 0:26:30 | 0:26:32 | |
We're fine. | 0:26:32 | 0:26:34 | |
We managed to stop. | 0:26:34 | 0:26:36 | |
'Rebecca's been checked over. | 0:26:36 | 0:26:39 | |
'Luckily, it was just tempers that were affected.' | 0:26:39 | 0:26:43 | |
My dad did get a little bit injured. | 0:26:43 | 0:26:46 | |
He was a bit angry. | 0:26:46 | 0:26:48 | |
And he was a bit fed up. | 0:26:48 | 0:26:50 | |
He did...swear. | 0:26:50 | 0:26:53 | |
'Safety features built into new cars probably saved lives.' | 0:26:57 | 0:27:02 | |
Not one single crack! | 0:27:07 | 0:27:10 | |
'Rebecca's mum knows this could have been a lot worse.' | 0:27:10 | 0:27:13 | |
I mean, we're all very...lucky, really. | 0:27:13 | 0:27:17 | |
No-one's been seriously injured. | 0:27:19 | 0:27:23 | |
They're bits of metal that can be replaced. That's all that matters. | 0:27:23 | 0:27:29 | |
'There are a lot of statements to take, procedures to go through | 0:27:29 | 0:27:33 | |
'and cars to remove, but Andy and Chris are making headway.' | 0:27:33 | 0:27:36 | |
I think we've got the lot. How many have you got? | 0:27:36 | 0:27:40 | |
I've got four drivers. | 0:27:40 | 0:27:42 | |
-And you've got...? -I've got two drivers. That's six. | 0:27:42 | 0:27:46 | |
That's it, then. The passenger in this gentleman's car... | 0:27:46 | 0:27:49 | |
-One, two, three, four, five, six. Job done. -Yeah. | 0:27:49 | 0:27:54 | |
'And the final version of what happened?' | 0:27:54 | 0:27:57 | |
They've come up over the hill into bright sunlight. | 0:27:57 | 0:28:01 | |
For whatever reason, the lead vehicle braked | 0:28:01 | 0:28:05 | |
because the traffic slowed down. | 0:28:05 | 0:28:07 | |
Everyone else pretty much dominoed into the back of each other. | 0:28:07 | 0:28:13 | |
'If you ever find yourself in that situation,' | 0:28:13 | 0:28:16 | |
make sure that you temper your speed, watch your distance. | 0:28:16 | 0:28:21 | |
If you can't see, slow down, increase the gap in front of you. | 0:28:21 | 0:28:26 | |
You're much less likely to have an accident, and if you do, | 0:28:26 | 0:28:29 | |
at a slower speed you're less likely to become a casualty. | 0:28:29 | 0:28:34 | |
PC Mick Batten, you are a traffic cop. | 0:28:34 | 0:28:37 | |
We were talking to Vanessa, who was in that flood under the bridge. | 0:28:37 | 0:28:42 | |
What should people do if they see water on the road? | 0:28:42 | 0:28:46 | |
If you see a lot of surface water, slow down. | 0:28:46 | 0:28:49 | |
If it's flood water, stop safely | 0:28:49 | 0:28:52 | |
and check how deep the water is. | 0:28:52 | 0:28:54 | |
In an ideal world, get out of your car and check how deep it is? | 0:28:54 | 0:28:59 | |
Absolutely. If the car is swept away or it breaks down, | 0:28:59 | 0:29:03 | |
it would be a lot cheaper to check the depth rather than call emergency services. | 0:29:03 | 0:29:09 | |
Let's say you haven't done that. | 0:29:09 | 0:29:12 | |
-What's your advice on how to get out of that water? -Keep your speed low. | 0:29:12 | 0:29:17 | |
Keep your revs high but keep your speed down, balance the clutch and the accelerator. | 0:29:17 | 0:29:23 | |
-Really simple. Speed low, revs high. -And take your time. | 0:29:23 | 0:29:27 | |
If you don't know how deep the water is, go in slowly. | 0:29:27 | 0:29:31 | |
There could be obstructions you can't see. | 0:29:31 | 0:29:35 | |
You don't want to swamp your own car or the person coming the other way. | 0:29:35 | 0:29:40 | |
Also, I mentioned earlier that they've sent people out to look for children on the motorway. | 0:29:40 | 0:29:46 | |
-Do you see lots of problems like that? -School holidays is a problem. | 0:29:46 | 0:29:51 | |
-Children who don't appreciate the dangers. -Doing what? | 0:29:51 | 0:29:54 | |
Throwing things off bridges, playing chicken with the traffic. | 0:29:54 | 0:29:58 | |
-They don't understand how dangerous it is for them and other road users. -Thank you very much. | 0:29:58 | 0:30:05 | |
Earlier, we saw the Great North Air Ambulance rescue Ian Sowerby who'd fallen from a roof. | 0:30:08 | 0:30:15 | |
Medics are worried that he suffered a serious spinal injury. | 0:30:15 | 0:30:19 | |
'En route to the helicopter, | 0:30:21 | 0:30:23 | |
'Dr Jeremy finally persuades his casualty Ian Sowerby | 0:30:23 | 0:30:28 | |
'to take some pain relief.' | 0:30:28 | 0:30:30 | |
Sharp scratch coming up. ..Good man. | 0:30:30 | 0:30:34 | |
'Ian's son Billy has arrived and is comforting his mum.' | 0:30:34 | 0:30:38 | |
I got a phone call saying there was someone off the roof at Stockborough farm. | 0:30:38 | 0:30:45 | |
First instinct was my dad, so I jumped on tractor and came up. | 0:30:45 | 0:30:49 | |
This is a top-up of your morphine you normally have in the morning. | 0:30:49 | 0:30:53 | |
'The morphine should help calm Ian for a safer helicopter flight.' | 0:30:53 | 0:30:58 | |
One, two, three... Walk forward and come round, OK? | 0:30:58 | 0:31:03 | |
'Jeremy takes time to reassure Edna.' | 0:31:03 | 0:31:06 | |
I think he's fine. I think he's been really lucky. | 0:31:06 | 0:31:09 | |
-It's impossible to tell for sure. -Oh, yeah. | 0:31:09 | 0:31:13 | |
We'll take him into Carlisle hospital. | 0:31:13 | 0:31:17 | |
They'll have a proper look at him. | 0:31:17 | 0:31:19 | |
'It's difficult for Edna to watch Ian being carried away.' | 0:31:19 | 0:31:23 | |
It was very hard for me to watch. | 0:31:23 | 0:31:26 | |
We've always done things as a team together. | 0:31:26 | 0:31:29 | |
'We've worked together, lived together, everything.' | 0:31:29 | 0:31:35 | |
It's like your right hand's been cut off cos your partner isn't there. | 0:31:35 | 0:31:40 | |
'Jeremy will be at Ian's side to monitor his condition throughout the journey. | 0:31:42 | 0:31:49 | |
'Despite morphine, he's in considerable pain and wants to move onto his side.' | 0:31:53 | 0:31:59 | |
You have to stay on your back. | 0:31:59 | 0:32:02 | |
'After five minutes in the air, they've made the 50 mile journey | 0:32:17 | 0:32:22 | |
'to the nearest hospital in Carlisle. | 0:32:22 | 0:32:26 | |
'Finally the pain relief has worked. Ian's in a better state of mind.' | 0:32:26 | 0:32:31 | |
LAUGHTER | 0:32:36 | 0:32:38 | |
I'm pleased you got your sense of humour back. | 0:32:38 | 0:32:41 | |
Better than the swearing you were giving us! | 0:32:41 | 0:32:45 | |
'Ian's mobility could be affected as a result of this fall. | 0:32:47 | 0:32:52 | |
'X-rays will reveal what damage has been done.' | 0:32:52 | 0:32:55 | |
Ian broke two vertebrae and needed surgery to insert a metal plate in his back. | 0:32:55 | 0:33:01 | |
He avoided damage to his spinal cord and should make a good recovery. | 0:33:01 | 0:33:06 | |
He wanted to send this message to the team that rescued him. | 0:33:06 | 0:33:10 | |
I'd like to thank them very much | 0:33:10 | 0:33:13 | |
and hope that they forgive me all my swearing, you know? | 0:33:13 | 0:33:18 | |
He was in a lot of pain. I think we can forgive him that. Can't we, Nick? | 0:33:18 | 0:33:24 | |
I think we can. To give you an update on the stories so far. | 0:33:24 | 0:33:28 | |
They sent a car to the motorway where the kids were playing chicken. | 0:33:28 | 0:33:34 | |
The kids aren't there. | 0:33:34 | 0:33:36 | |
Hopefully, the police car was enough to stop them playing a stupid game. | 0:33:36 | 0:33:41 | |
The horse in the New Forest that was a bit frisky was more than that. | 0:33:41 | 0:33:46 | |
It's kicked a person out with their child having a picnic. | 0:33:46 | 0:33:50 | |
The horse wants the food, has become quite vicious and kicked the adult. | 0:33:50 | 0:33:55 | |
There's an ambulance on scene and we'll give you a bigger update. | 0:33:55 | 0:34:00 | |
Why the horse has gone mad, we'll try to find out, too. | 0:34:00 | 0:34:04 | |
Anyway, fire doors are meant to keep people protected | 0:34:04 | 0:34:07 | |
but a fire door has slammed shut and trapped a toddler in the kitchen. | 0:34:07 | 0:34:12 | |
There's no way her parents can reach her. It's a job for the fire and rescue services. | 0:34:12 | 0:34:19 | |
'The fire crew are heading out to a block of flats. | 0:34:20 | 0:34:24 | |
'A young child is in danger. | 0:34:24 | 0:34:26 | |
'The call says she's locked in the kitchen in a precarious position.' | 0:34:26 | 0:34:32 | |
Till we get there, we don't know what "precarious" is. | 0:34:32 | 0:34:36 | |
We may have to just affect a very quick rescue. | 0:34:36 | 0:34:40 | |
'Her anxious dad Umas races to show the crew how they can get in. | 0:34:40 | 0:34:45 | |
'The toddler is in the kitchen of the flat on the first floor.' | 0:34:45 | 0:34:49 | |
Need a ladder, AJ! | 0:34:49 | 0:34:51 | |
'They can break in through the kitchen window.' | 0:34:51 | 0:34:56 | |
-Is this your property, your baby? -My baby. | 0:34:56 | 0:34:59 | |
'Luckily, the window is open and it doesn't take Adam long to get in.' | 0:35:01 | 0:35:07 | |
-Well done. -> | 0:35:10 | 0:35:12 | |
-She's sat on the worktop, bless her. -OK. -I'll just have to climb in. | 0:35:12 | 0:35:17 | |
Hello. Don't be scared. | 0:35:18 | 0:35:20 | |
'Dad, Umas, told crew manager Adrian Johnson that the fire door swung shut and locked.' | 0:35:20 | 0:35:26 | |
The door shut behind them and left the baby inside. | 0:35:26 | 0:35:30 | |
Fortunately, the window was open. | 0:35:30 | 0:35:32 | |
Adam's bravely made entry through the window! | 0:35:32 | 0:35:35 | |
Tried to calm the baby down. | 0:35:35 | 0:35:38 | |
It's obviously a bit upset that some stranger's come in. | 0:35:38 | 0:35:42 | |
-There's someone waiting at the front door. Mum? -My wife, yeah. | 0:35:42 | 0:35:48 | |
'A smile of relief on Dad's face. His little girl is safe.' | 0:35:48 | 0:35:53 | |
Let's go up and have a look. | 0:35:53 | 0:35:55 | |
'Upstairs, Adam has found out how she got trapped.' | 0:35:57 | 0:36:01 | |
-There's a lock on the kitchen door, like a magnet lock. -Oh! | 0:36:01 | 0:36:06 | |
That's not... The baby was locked in and she was sat on the worktop. | 0:36:06 | 0:36:11 | |
-She was in a precarious position, but she's with her mum. -Thank you. | 0:36:11 | 0:36:16 | |
'16-month-old Zunaira looks none the worse for her ordeal.' | 0:36:16 | 0:36:21 | |
Hello. All safe now? Back with Mummy? Yeah. | 0:36:21 | 0:36:26 | |
It's all a big adventure. Everybody's OK. | 0:36:26 | 0:36:29 | |
'The next job is making sure it doesn't happen again. | 0:36:29 | 0:36:33 | |
'AJ has some advice.' | 0:36:33 | 0:36:35 | |
I don't know if you've got any Sellotape... | 0:36:35 | 0:36:38 | |
Sellotape? | 0:36:38 | 0:36:40 | |
See if you can tape that over. | 0:36:40 | 0:36:44 | |
-Or unscrew these and take that off. -All right. | 0:36:44 | 0:36:48 | |
-Then say to the landlord it needs fixing. -OK. | 0:36:48 | 0:36:52 | |
-Ring them up and say, "Fire Brigade said it's dangerous." -All right. | 0:36:52 | 0:36:57 | |
You could be trapped. | 0:36:57 | 0:36:59 | |
-We'd like it fixed and we'll come back in the next week and check. -OK. | 0:36:59 | 0:37:05 | |
-I will. Thank you very much. -No worries. Take care. | 0:37:05 | 0:37:09 | |
'Zunaira's dad still can't believe how it happened so quickly.' | 0:37:09 | 0:37:13 | |
I was here sitting and just taking my tea. | 0:37:13 | 0:37:17 | |
When I look around, it's locked there. | 0:37:17 | 0:37:20 | |
We were scared maybe she falls down, you know. | 0:37:20 | 0:37:24 | |
'Thanks to the speedy rescue, | 0:37:24 | 0:37:26 | |
'the family has been spared too much distress.' | 0:37:26 | 0:37:31 | |
When a deer is at the bottom of a cliff, it's an unusual call-out for the Lifeboat. | 0:37:34 | 0:37:40 | |
The crew's worried that someone will attempt a rescue. | 0:37:40 | 0:37:43 | |
Two of the crew were Tom and Ollie. | 0:37:43 | 0:37:46 | |
Let's look at what you could see when you got there. | 0:37:46 | 0:37:50 | |
This is from the top of your helmet. It's a camera on the top. | 0:37:50 | 0:37:55 | |
You seem to have scared this deer. Look what happens. | 0:37:55 | 0:37:59 | |
I went ashore and scared the deer into the water. | 0:38:00 | 0:38:03 | |
I had to enter the water slightly behind it | 0:38:03 | 0:38:07 | |
and coax it back to where it had jumped off. | 0:38:07 | 0:38:11 | |
After ten minutes of to-ing and fro-ing, | 0:38:11 | 0:38:15 | |
I managed to get hold of it. | 0:38:15 | 0:38:17 | |
-You were the helmsman in the boat. -Yeah. | 0:38:17 | 0:38:20 | |
What were you doing at that point? | 0:38:20 | 0:38:23 | |
We put Ollie in with a line around him so we could get him out | 0:38:23 | 0:38:28 | |
if we needed to, because it was quite swelly. | 0:38:28 | 0:38:31 | |
He was connected to me so where he went I had to go. | 0:38:31 | 0:38:35 | |
So we were going backwards and forwards. | 0:38:35 | 0:38:38 | |
Once the deer tired, Ollie managed to get hold of it | 0:38:38 | 0:38:42 | |
and drag him back to safety. | 0:38:42 | 0:38:44 | |
-You've done this thing before, so you had a clue what to do? -Yeah. | 0:38:44 | 0:38:49 | |
-A couple of years ago. -Amazing! You put it round its neck. | 0:38:49 | 0:38:53 | |
It was too tired to get on the rock so I pounced and got hold of it. | 0:38:53 | 0:38:59 | |
In the boat, it's quite calm. Why do you think that is? | 0:38:59 | 0:39:04 | |
Scared and tired. It had been there for quite a while. | 0:39:04 | 0:39:08 | |
You talk about the swells being quite big. | 0:39:08 | 0:39:11 | |
You can see that it looks like quite dangerous water. | 0:39:11 | 0:39:16 | |
What decision process do you have? | 0:39:16 | 0:39:18 | |
Well, it's a bit of a mean thing to say, I suppose, | 0:39:18 | 0:39:22 | |
but as it's only a deer, | 0:39:22 | 0:39:25 | |
I'm not going to risk the crew or the boat | 0:39:25 | 0:39:28 | |
as much as we would if it was a person. | 0:39:28 | 0:39:31 | |
We assessed the situation and said to Ollie, "Keep the rope on you." | 0:39:31 | 0:39:36 | |
When you're rescuing someone, they want to be rescued. | 0:39:36 | 0:39:40 | |
A deer is a difficult thing to be dealing with. | 0:39:40 | 0:39:44 | |
They're very hard to get hold of. | 0:39:44 | 0:39:47 | |
With a person, you don't always put a man ashore. You say, "Jump!" | 0:39:47 | 0:39:51 | |
Which, with a deer, doesn't really work! | 0:39:51 | 0:39:54 | |
The deer seemed to be happy in the boat. What did you do with it? | 0:39:54 | 0:39:59 | |
We took it round the next bay round, Dalston Bay. | 0:39:59 | 0:40:03 | |
Went into the beach. Me and Ollie carried it ashore. | 0:40:03 | 0:40:07 | |
Then, like nothing had happened, it walked off into the woods there. | 0:40:07 | 0:40:12 | |
-Why do you think it was there? -I had a conversation with a friend, a vet. | 0:40:12 | 0:40:17 | |
He thinks that they eat the seaweed. | 0:40:17 | 0:40:20 | |
Whether it had gone down and got the tides wrong, got cut off and got trapped... | 0:40:20 | 0:40:26 | |
-I think it had been there for a little while. -OK. | 0:40:26 | 0:40:30 | |
-Not the first time you've rescued a deer. Other animals? -Dogs. | 0:40:30 | 0:40:34 | |
-The only other thing we go in for. -Dogs not on the lead. | 0:40:34 | 0:40:38 | |
Dogs chasing birds and disappearing over the cliff. | 0:40:38 | 0:40:42 | |
-We've had, probably, three deer. -Two deer and three or four dogs. | 0:40:42 | 0:40:47 | |
Good work, guys! Thank you. Nick. | 0:40:47 | 0:40:50 | |
You would not believe what people call emergency services about. | 0:40:50 | 0:40:55 | |
There's a good example of that here. Are we able to interrupt you, Jan? | 0:40:55 | 0:41:00 | |
Yes. | 0:41:00 | 0:41:02 | |
Talking about people calling for weird reasons. | 0:41:02 | 0:41:06 | |
-You had one from a foreign lady... -A 999 call. | 0:41:06 | 0:41:09 | |
A female screaming. We contacted the interpreter service. | 0:41:09 | 0:41:14 | |
It's a three-way conversation. They interpret for us. | 0:41:14 | 0:41:18 | |
All we managed to get was that someone was in her bathroom. | 0:41:18 | 0:41:23 | |
-They couldn't get anything further. -She was very upset. -Yeah. | 0:41:23 | 0:41:27 | |
We graded the call 1 and got someone there as soon as we could. | 0:41:27 | 0:41:31 | |
It turned out to be an argument over whose turn it was to go in the bathroom. | 0:41:31 | 0:41:37 | |
-That's all it was. -No? Between two flatmates? -Yeah. | 0:41:37 | 0:41:41 | |
The time of the call, you don't know that. | 0:41:41 | 0:41:44 | |
Without the interpreting service's help, we wouldn't have known... | 0:41:44 | 0:41:49 | |
-A woman rang because her daughter was painting her bedroom without permission. -Yeah. | 0:41:49 | 0:41:55 | |
Use them for real emergencies, otherwise you clog up the lines and they can't look after people. | 0:41:55 | 0:42:02 | |
-Thank you very much. -Thanks. -Just to update you on the New Forest. | 0:42:02 | 0:42:07 | |
Vicky has been on that in the New Forest section over there. | 0:42:07 | 0:42:12 | |
Concentrating very hard. Turns out that the horse is a stallion. | 0:42:12 | 0:42:17 | |
It's got very territorial cos it's out "covering" the mares, | 0:42:17 | 0:42:21 | |
has decided it wants the picnic this person had... | 0:42:21 | 0:42:25 | |
-So he went and got it? -Yeah. | 0:42:25 | 0:42:27 | |
Kicked him. He's gone off to the hospital with bruising. | 0:42:27 | 0:42:32 | |
They'll take the stallions in soon. They're out to make new baby horses. | 0:42:32 | 0:42:37 | |
-Does she know this stallion? -She does. | 0:42:37 | 0:42:40 | |
She has a horse and that horse's father is the stallion. | 0:42:40 | 0:42:44 | |
The connections are incredible. | 0:42:44 | 0:42:46 | |
What an extraordinary day. The guy who fell through the roof! | 0:42:46 | 0:42:51 | |
It's an amazing range of calls - bombs which weren't bombs, animals. | 0:42:51 | 0:42:57 | |
-A busy day! -There'll be another busy day soon on Real Rescues. -Bye. | 0:42:57 | 0:43:02 | |
Subtitles by Red Bee Media Ltd | 0:43:26 | 0:43:28 |