Episode 10 Real Rescues


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Episode 10

Nick Knowles and Louise Minchin follow the work of the emergency services. A family's emergency call saves the ashes of their soldier son killed in Afghanistan.


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Transcript


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This car was hit by a lorry, overturned and hit the back of another.

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I looked at my mirror and see a blue car flipping over onto its roof.

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But what's happened to the people inside?

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And how firefighters entered a burning house

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in an effort to save a soldier's ashes.

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Welcome to Real Rescues. We'll be hearing about a woman

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who fell through the roof of a bank.

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She was badly injured and the bank was deserted for the weekend.

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How could she get out? We'll find out later.

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This is the South Western Ambulance control room,

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one of 25 across the UK.

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Up to 90 staff work here at any one time, taking 999 calls,

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dispatching ambulances, co-ordinating out-of-hours doctors

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and providing help and advice through NHS Direct.

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It's the regional hub for medical emergency care.

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On a busy motorway, one accident can quickly lead to another.

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Two teenagers have been struck by a lorry and flipped over into the outside lane.

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Their car is upside down and is sent spinning into another vehicle.

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'There's been a report of a serious car crash on a major road.

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'All three emergency services have been called

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'and traffic cop Rob Tompkins is escorting the firefighters to the scene.'

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The vehicle is alleged to have overturned.

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Also, a tanker driver may have been involved.

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It's on a main stretch of carriageway, the A27, which we're just joining now.

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'As they get closer, they hit the tailbacks from the accident.

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'Rob has to weave a way though for the fire engine.'

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-Move over! Thank you!

-SIRENS WAIL

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RADIO COMMUNICATION

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I think he said it's in lane three. We're coming on the hard shoulder.

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Just coming into three now. Thank you.

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'They find a car overturned in the outside lane, its roof caved in.

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'Two people were in the car when it crashed,

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'but incredibly, they've managed to crawl out and walk away.

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'Paramedic Mark Roberts was the first to arrive.'

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It's rolled over. The two passengers have actually got out,

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but we need to make sure they're safe.

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The concern is that they've got no neck or spinal injuries.

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We can't rule it out. We've got to make sure that's correct.

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They're going to go to hospital and make sure they're clear.

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'After getting themselves out,

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'the young driver, Jessica, and her passenger, Dane,

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'are sitting on the crash barrier.

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'Dane celebrated his 18th birthday yesterday.'

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The truck was indicating to overtake another truck.

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He didn't check his mirror,

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as we were in the lane it was trying to get into.

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And he swerved out the way at the last minute, trying to avoid it.

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The back end of the car kicked out. Obviously trying to regain control of the car.

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Crashed into the end of the truck, rolled over and ended up nicely in the central reservation.

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'For driver Jess, it was a terrifying experience.'

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I remember swerving and then, all of a sudden, hitting something.

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And then I remember the noise of being upside down.

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It was the scraping and all the glass, like, coming up at you.

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That's all I remember, just going along, and the noise was so horrible.

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It was so loud and it was just like, "Oh, God."

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'The car came to a halt upside down in the outside lane of the A27.

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'The two teenagers acted quickly.'

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It was just my instinct to get out. I didn't care if I cut myself.

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I just undid my seat belt and just tried to get out.

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I remember Dane helping me and then I got stuck in my seat belt.

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I see Jess trying to climb out of her side, getting stuck.

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I managed to squeeze past and we tried to untangle her.

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We sort of climbed out

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and, er, was escorted across the lanes by passers-by.

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'The damage to the lorry is quite extensive.

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'Operational supervisor Brian Hardy needs to know the speed they were all travelling

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'when the accident happened.

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'It will give him an idea of the impact Jessica and Dane's bodies have suffered.'

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Have you got a speed estimation? The lorry's quite badly damaged.

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Yeah, we don't know. Erm... We're only guessing here.

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-If...

-Potentially 60.

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If you imagine that, and this is on its roof, sliding,

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and it's caught up with the vehicle in front, collided with that, you're probably talking 60-70.

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'If the police are right about the speed,

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'it makes the escape even more miraculous.

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'Rob's investigating all the marks on the road

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'to determine exactly what else the car hit.'

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-Any more vehicles?

-About three.

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'All the indications are that after hitting the kerb and flipping over,

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'the youngsters survived another collision with a second lorry.'

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The accident appears to be three vehicles involved.

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The vehicle behind has been travelling along,

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at this moment, probably in lane two, maybe lane three,

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and has been struck by this vehicle here.

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This vehicle has caused... has caused that vehicle

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to start to skid and fishtail

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and it's probably struck something that's made it dig down and then go on its roof.

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It has then slid into the vehicle in front of this one,

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which is another HGV, and caused damage to its wheels.

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'Jonathan, a professional driver for more than 20 years,

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'was behind the wheel of the second lorry.

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'Seeing the car flip has left him very shaken.'

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I looked at my mirror and see a blue car flipping over onto its roof.

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So I pull over on the hard shoulder to see what's going on.

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I looked round the back of my wagon and realised that they hit me.

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I feel OK, just a bit nervous.

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And a bit shook up, that's all.

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'The ambulance crews are taking no chances.

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'Jessica and Dane are carefully strapped onto spinal boards to protect their backs.

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'At the hospital, they'll be fully checked over.

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'They've had a lucky escape. The accident could have been fatal.'

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Just on the fact of that scenario developing,

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there was no reason to believe that a car won't come behind them

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and also collide with them, or even an HGV,

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because they would've been centred on looking at the accident, not braking.

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So the whole incident was extremely fortunate not to be serious.

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I remember looking back at the car and it was so badly smashed up

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that I was thinking, "That was so lucky. Anything could've happened."

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I could've really, really badly hurt myself.

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'Rob's accident investigation is complete.

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'The wrecked car can be cleared away and the lane reopened.'

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Nick, you're going to be finding out about how people survive those car rollovers.

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We have a little scenario set up in our car park as a demonstration.

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-Do you play golf?

-Yeah.

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-Would you consider it a dangerous sport?

-No, not at all.

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I know somebody who knows different.

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We're going to go over and see Richard,

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as long as he's not on a call.

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Come with me. Richard Waldy, who is...

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Richard, are you on a call? Can I interrupt you for a second?

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-No. Cool.

-Good.

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I was just saying to Louise, golf is a dangerous sport.

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-Erm, it is, to be perfectly honest. Not for the reasons you'd think, though.

-Being hit by a ball.

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-No, we don't get that many people hit by balls.

-Do you not?

-No. It's other things.

-Like what?

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We had a rather interesting collision between golf carts.

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Two people, little golf carts, crashed into each other.

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-They only go about two miles an hour, don't they?

-It sounded humorous, really.

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-You'd think, wouldn't you?

-When we got there, though, one of them had a severed ear.

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-One of the people in the golf cart?

-Yeah.

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Where they'd rolled over, somehow he got caught... Ear off.

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On the one side you're thinking it's funny, because, you know, who rolls a golf cart?

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On the other, a severed ear. What did they do?

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They patched him up, did the best they can, got him into hospital.

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If you pick up an ear, can you sew it back on?

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Yep. Put it in a plastic bag, keep it clean, take it with you,

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that goes for anything that comes off, take it in a plastic bag.

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-Really?

-They'll do what they can to get it back on.

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That's interesting, although it's made me queasy.

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I've got a joke written down here about, er, ear-hole-in-one.

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-Do you think it's a good thing to do?

-No.

-Let it go?

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All right, thanks. Louise...

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Now, a 999 call that might not seem that remarkable at first,

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but the story behind it certainly is.

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All of that was happening at the family home

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of 22-year-old Private Daniel Gamble.

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He became the 100th British serviceman to die in Afghanistan

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when he was killed by a suicide bomber in Helmand Province in June, 2008.

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Thousands of people lined the streets to pay their respects

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as his coffin passed through his home village of Uckfield in East Sussex.

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Just a month after, a fence fire spread to the family's home.

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Daniel's ashes were inside the house in a cask, alongside his medals.

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To talk to me about all of that are Jason, his brother, and Georgina, his mother. Hello to you both.

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-Jason, take up the story. You were at home when the fire started?

-Yes.

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We just smelt something burning outside.

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One of my friends, who was with me at the time,

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went outside to have a look at the, er...

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where the smell was coming from and he saw six-foot flames.

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You did a brave thing. You went into the house and managed to rescue...

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-The dog.

-Yeah.

-Erm... Well, basically, that was it.

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First of all, I tried to put the fire out with...

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-As you would.

-..bucket and tap. Erm...

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But that wasn't doing anything. So I just got the dog out.

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-I even walked out with no shoes on.

-I know you had burns to your feet.

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Georgina, he phoned you. What did you say to him?

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Well, I was in a petrol garage at the time, on my way home from work

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and he just said, "Mum, get home quick, the house is on fire."

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And your first thought, obviously his safety, but also Daniel's ashes.

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I asked him whether he'd got Daniel out.

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First of all, whether he was all right and he'd got the dog out, and then if he'd got Daniel out,

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and he'd said he hadn't, so...

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-That is incredibly important to you.

-Absolutely.

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-Would you have gone in?

-Without a doubt.

-Wow.

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I wanted to, but the police wouldn't let me.

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-They thought it was too dangerous.

-Which is distressing for you.

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Let's bring in Matt, who was there during that fire.

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You found out that the ashes, Daniel's ashes,

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were in the house and you took the decision to go in.

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Was it because they were both so distressed?

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Er, it was an unusual event for something like this to happen.

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When I first arrived, I asked if everybody was out of the house.

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-Yes, as you would.

-My plan was to attack the fire from the outside.

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Then I met Jason, who was quite distressed,

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er, and he told me about his brother and the ashes,

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so I committed a team to go and, initially, to go and get the ashes.

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Which you did. They brought out his ashes and also his beret, which you have here.

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By the time you got there, Daniel's ashes were out, weren't they?

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They were. Jason had given them to a neighbour to look after.

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-That must've been an enormous sense of relief for you.

-It was.

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-Then they asked you what else was precious.

-Yeah.

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What were you concerned about?

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I wanted his medals, because they are his, he rightly earned them,

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and also the dog tags that he was wearing at the time.

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-Which they did get out. Let's have a look. This is his dog tag.

-Yes.

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-And this was on your bedside table.

-Yes. That's right.

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Alongside the Elizabeth Cross, which I was awarded for Daniel,

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and lots of little bits and pieces, but these were the most precious.

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-And, obviously, the, er...

-His medals, as well.

-Yeah.

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Matt, you asked her what else was precious and you found these,

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and it was an extraordinary place that you found them, wasn't it?

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Yes. As the job progressed, we'd got the ashes out and got the beret out,

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and I was in direct contact at the time,

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and the information was coming to me about other items,

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and the medals and the dog tag was mentioned being in the bedroom

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on this bedside table.

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From where I was standing, I didn't hold a lot of hope for...

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But when you went in, describe to us what you saw.

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I managed to get into the property after the fire was under control,

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went up to the first floor,

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which was a fair scene of devastation.

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The bedside cabinet was completely intact,

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with the medals and the dog tag on top.

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Which is just quite extraordinary.

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For you, all of these items are way more important than your house.

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Absolutely. As I said at the time,

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I could make more memories with my other two sons,

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but I can't make any more memories with Daniel,

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so the things that were his, I needed to get them out.

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I wouldn't have another chance to get his items out.

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-Thank goodness you did.

-Yeah!

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-Back in the house again?

-We moved back in last week. We're excited to be home.

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I'm so glad that happened. Thank you.

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-Thank you.

-Thank you.

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Now, the story of a little boy who chopped off the top of his finger.

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He's only three, but nevertheless he stayed very calm.

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In fact, cool heads seem to run in the family,

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because his mother also showed some quick thinking.

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'Paramedic Stephen and technician Rob

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'pull up outside a house in Bournemouth.

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'They've been called out by a very distressed mum.

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'Her three-year-old boy has trapped his finger in the door.

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'It's so bad that part of the finger has been sliced off.

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'Steve tries to keep things calm from the outset.'

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Hello!

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-Right, shall we show the man?

-Who's this little lad?

-Mackenzie.

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Hello, Mackenzie! Hello!

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-What did Mackenzie do?

-He caught it in the door.

-Which door?

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-Upstairs.

-Upstairs.

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'Mum Georgina is trying to keep her emotions under control.'

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-Was the door shut completely?

-I don't know. I was hoovering the car. They were meant to be watching TV.

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-Rightio. And he obviously screamed?

-Yeah. I came in and he had blood coming down.

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-How is he now to you?

-All right, actually.

-Quite calm?

-Yeah.

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Do you mind if I have a quick look? Let's have a little look there.

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We're going to have to take you to see the doctors at the hospital.

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'Despite her distress, Georgina's been very quick thinking

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'and she saved the severed tip of her son's little finger.'

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I nipped outside to hoover the car, the kids were quite happily playing,

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I walked back in to get something and I heard him scream.

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He got to the bottom of the stairs and I saw his finger was missing

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and I just went into meltdown.

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Sent one of the kids up to look for the tip,

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and I was trying to dial 999, but I had a new phone

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so I couldn't figure out how to do it!

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So I figured that one out, and they were on the phone to me

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and the operator was saying to me, "Just keep him calm. Use a towel."

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She was the one who told me to put the finger into the plastic bag.

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Shall we put a little dressing on, make that nice and clean?

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If we get Mum just to hold onto your hand there.

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'Mackenzie is quiet now, but he has been very upset.

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'Steve takes a look at the fingertip. The hope is it can be reattached.'

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I asked my daughter, "Where did you find the finger?" She went, "In the door!"

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Apparently, it was stuck to the door. So rather grim, but at least we retrieved it.

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It is just the very tip, which they should hopefully be able to repair.

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-They should be able to put it back on?

-Hopefully so, yes.

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It's hard for us to say because we're not the doctors, but they can do wonders nowadays.

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'Georgina's doing well to keep calm.

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'Mackenzie may be only three, but Steve still lets him know what's going on

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'and keeps the atmosphere relaxed.'

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-There we are, Mackenzie. Well done!

-You're such a brave boy. So brave!

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You keep your hand there, like that. All right?

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-Good boy.

-I'm going to give you another one to hold on to.

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A big one this time.

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'The dressing hurts for a short while, but it will prevent any chance of infection.'

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This is my special healing bandage, this is.

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I only use it on brave little boys.

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You are very brave. Mummy's so proud of you.

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-I'll make it look like you've got a boxing glove on.

-Good boy.

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'Rob goes upstairs to take a look at where the accident happened.'

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I'm just looking out for,

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sort of, what blood loss that the little boy's had.

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I can't see anything in here.

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Oh, I see. So it's only very, very minor.

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It's nothing to worry about. It wouldn't concern his treatment, so that's OK.

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Hello!

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'Mackenzie needs to get to hospital. But he's one of five children. They can't be left.

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'Steve keeps them entertained whilst they wait for Nanny to arrive.'

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-You've got your hands full!

-Yeah! We're meant to be going to Moors Valley this afternoon.

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-I was cleaning the car to put his new seat in.

-Oh, dear.

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-Blood everywhere.

-It's only a little injury, though, thankfully.

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'Mum cleans away the blood.'

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You've always got to keep your fingers clear of the doors. I trapped my finger once.

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-Can you see on my hand?

-Yes.

-That white line?

-Yes.

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That's where I trapped my finger in a big metal door. Now it's healed.

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'The children become more fascinated with Steve and his job.'

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What inspired you to be an ambulance person?

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I don't know, really. Er...

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-What a question!

-Yeah.

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I always wanted to be a doctor, but I quite like working outdoors.

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This was a happy medium between the two.

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'At last, they can head for hospital as Dad and Nanny have arrived.'

0:18:560:19:01

Where are we? Hey?

0:19:020:19:06

Can I borrow a toe, Mackenzie?

0:19:060:19:09

This is what we call a pulse oximeter.

0:19:090:19:11

We can see what his heart rate is. That comes up here. And his oxygen level's here.

0:19:110:19:16

Both of which are fine and as we'd expect

0:19:160:19:19

in a healthy, young lad.

0:19:190:19:21

-Are you happy carrying him in?

-Yeah, that's fine.

-We'll walk in.

0:19:210:19:25

'They arrive in minutes. Snuggled in Mum's arms,

0:19:250:19:27

'Mackenzie is taking it all in his stride.

0:19:270:19:31

'Steve has to leave his young patient and get back on the road.

0:19:310:19:34

'Despite his traumatic day, Mackenzie manages a brave wave to his rescuer.'

0:19:340:19:39

-Bye-bye.

-Say thank you.

0:19:390:19:41

'Although they aren't able to reattach the end of the finger,

0:19:410:19:44

'the doctors are optimistic that all will be well.'

0:19:440:19:48

It's about half a centimetre to a centimetre shorter than the other side.

0:19:480:19:53

It's his war wound. He'll be able to show girls when he's older!

0:19:530:19:56

It'll be his party trick! "Look at my finger!"

0:19:560:20:00

Now, as we said earlier,

0:20:020:20:04

a car rollover sounds and looks horrendous,

0:20:040:20:07

but some people manage to make it out safely.

0:20:070:20:10

We've already seen one car on its roof today.

0:20:100:20:12

Here's another. A woman in her 80s clipped the back of a parked car

0:20:120:20:16

and flipped over.

0:20:160:20:18

And this one, where a people carrier has been involved in a collision

0:20:180:20:22

and rolled 100 metres down the road.

0:20:220:20:25

And, finally, this car has rolled over,

0:20:250:20:28

leaving its driver hanging upside down by her seat belt.

0:20:280:20:32

Now, we promised you a little demonstration. Off you go, chaps.

0:20:320:20:37

What we have is a car upside down. A crash has happened.

0:20:370:20:40

Hanging in the driver's seat is a driver who appears to be in...

0:20:400:20:46

This is the dummy playing the part of a person in the driver's seat.

0:20:460:20:51

Phil and Steve are going to carry out this rescue, whilst we have a chat to Rob.

0:20:510:20:56

Now, Rob, when you come to a crash and the car's rolled upside down,

0:20:560:21:01

are the injuries likely to be more serious or less serious than in a front-on crash?

0:21:010:21:06

They're going to be more serious

0:21:060:21:08

because the mechanism of the car rolling around,

0:21:080:21:11

end on end, side on side, it's like being in a washer or a tumble dryer.

0:21:110:21:15

The risks are, you're going to get trauma to your head, chest, abdomen, pelvis.

0:21:150:21:21

The likelihood is, yes, you're going to get more serious injuries.

0:21:210:21:24

As you can see there, there's bits of metal in the car which can fly around, as well, so...

0:21:240:21:30

It's interesting that you mention that,

0:21:300:21:33

because anything that's loose is potentially a lethal weapon.

0:21:330:21:38

It's a projectile, yeah. And we do it all the time.

0:21:380:21:40

We put mobile phones on the seat, we put shopping on the back seat.

0:21:400:21:46

They've actually managed to get him out. Let's go round the other side.

0:21:460:21:51

Here is the patient. They went very quickly here with this patient,

0:21:510:21:56

almost dramatically dragging him out.

0:21:560:21:58

Why were they going so fast?

0:21:580:22:00

They recognised that the patient has a serious, life-threatening injury.

0:22:000:22:04

Keeping him in the car is going to cause him... He won't get better.

0:22:040:22:09

We need to get him out as quick as we can and get him away.

0:22:090:22:12

How long will they decide to take over getting a patient out?

0:22:120:22:17

If they're time critical...

0:22:170:22:19

-They're saying that he's not breathing.

-He's got to come out, quick as you can.

0:22:190:22:23

But safety is an issue for both the rescuer and any other people around, so they need to get him out.

0:22:230:22:29

Looking at a couple of things, there's a padlock that was down the footwell.

0:22:290:22:34

-Something like that?

-It can be that, it can be mobile phones.

0:22:340:22:39

Anything in the car becomes a projectile.

0:22:390:22:41

My friend had a Tupperware dish on the back shelf in a crash and it went through the windscreen.

0:22:410:22:47

You think of the power involved, it's extraordinary.

0:22:470:22:50

When you come across somebody in an upturned vehicle,

0:22:500:22:54

should you get them out or not?

0:22:540:22:56

You've got to take the risk assessment yourself.

0:22:560:22:59

If the patient is conscious and looks safe, leave them.

0:22:590:23:03

-A lot of them might self-extricate.

-Yeah.

0:23:030:23:06

You'll see them standing by the car, making a phone call. They're the luckier ones.

0:23:060:23:11

But if there is a risk, petrol, then, you may need to get them out.

0:23:110:23:16

Unless it's on fire or stinks of petrol,

0:23:160:23:18

-try and calm them and leave them until the professionals get there.

-Yes.

0:23:180:23:22

And manage an extrication, like the guys have done. Steve, Phil, thank you for demonstrating that.

0:23:220:23:28

It just goes to show how difficult it is to get somebody out, although they've done it quickly.

0:23:280:23:34

Still to come on Real Rescues, a man is found collapsed in the street.

0:23:360:23:40

He doesn't know where he is or how he got there.

0:23:400:23:43

Do you know what day it is today?

0:23:430:23:46

-No?

-No.

-Fine. Not to worry.

0:23:460:23:48

And the ghostly sight of an empty speedboat

0:23:480:23:51

left spinning out of control.

0:23:510:23:54

We talk about accidents in all sorts of strange places, but imagine this...

0:23:580:24:02

An accident in a bank, on a Sunday, when it's actually closed.

0:24:020:24:06

-It did actually happen. Caroline, you went to the scene of that accident.

-I did.

0:24:060:24:10

How did this lady get there?

0:24:100:24:12

She actually lived in the flat above the bank

0:24:120:24:15

and she had fallen on the roof terrace

0:24:150:24:18

and gone through the skylight into the bank.

0:24:190:24:22

-And landed in the bank on a Sunday, nobody in there.

-Nobody.

0:24:220:24:26

-She was badly injured, as well.

-She had fractured her pelvis,

0:24:260:24:30

so she couldn't, well, she was finding it very hard to move around,

0:24:300:24:34

but she managed to pull herself to the phone and make the 999 call.

0:24:340:24:38

And was it lucky the way she had landed?

0:24:380:24:41

-Yeah. She'd actually gone sort of bottom-through the skylight and landed like that.

-Right.

0:24:410:24:47

But it was lucky that she hadn't fallen and landed on her head.

0:24:470:24:52

OK, so she's now in the bank, she's made a call.

0:24:520:24:55

What did you see and how did you get to see her?

0:24:550:24:58

I just went onto the roof terrace and heard her calling,

0:24:580:25:02

looked through the hole and saw her legs and that's how I found her.

0:25:020:25:06

We then got the fire crew involved and they got a ladder down and I got down to treat her.

0:25:060:25:11

-Quite an unusual sight, even for you?

-Yeah, definitely.

0:25:110:25:15

And if she hadn't fallen that particular way,

0:25:150:25:18

-and she'd been there another day, it could've been disastrous for her.

-It could've.

0:25:180:25:23

She had internal injuries and was bleeding internally,

0:25:230:25:26

so there was a possibility that she could've died.

0:25:260:25:30

-So you went down the ladder. Do you like ladders?

-No!

0:25:300:25:33

-But you'll do anything to look after somebody.

-Yes.

0:25:330:25:36

How did you eventually get her out?

0:25:360:25:38

The police managed to contact the relevant people from the bank

0:25:380:25:41

to open the front doors so that we could get her out.

0:25:410:25:44

Otherwise, we would've had to go back up.

0:25:440:25:47

They must've been surprised - lots of people in the bank on a Sunday!

0:25:470:25:51

I think everybody was quite surprised.

0:25:510:25:53

-I'm really glad you got to her! Thank you.

-OK.

0:25:530:25:56

Now a man who woke up lying on the pavement,

0:25:560:25:59

with people staring at him and no idea how he got there.

0:25:590:26:02

He didn't even know what day it was.

0:26:020:26:05

'There's a panic in the street.

0:26:070:26:09

'A group of worried passers-by are standing round a man

0:26:090:26:12

'who has suddenly collapsed and appears to have had some kind of violent fit.

0:26:120:26:17

'Having just arrived, paramedic Jason needs to try to piece together what's gone on.'

0:26:170:26:23

-Who saw him?

-Me. He was on his back and he was shaking

0:26:230:26:28

and he had stuff coming out of his mouth.

0:26:280:26:31

-He was down for a couple of minutes.

-Couple of minutes?

0:26:310:26:34

'Andy's come out of his fit, but he's far from OK.

0:26:340:26:38

'He's confused and doesn't seem to know what's happened.

0:26:380:26:41

'He's also had a nasty bang to the head.'

0:26:410:26:44

-Do you suffer from any medical conditions? Epilepsy?

-No.

0:26:440:26:47

Do you take any medication?

0:26:470:26:50

-Diabetic.

-You're diabetic, are you?

0:26:500:26:53

-Just have a... Just relax here, yeah?

-Yeah.

0:26:530:26:57

We'll check you over and get you an ambulance, all right?

0:26:570:27:00

OK, mate?

0:27:000:27:02

There we go. A little scratch, all right?

0:27:030:27:06

I'm sure you've had this done a few times, haven't you?

0:27:060:27:10

'First, having said he's a diabetic,

0:27:100:27:12

'Andy needs to have his blood-sugar levels checked to see if they're normal.'

0:27:120:27:17

Your sugar level's fine. You OK? 4.4.

0:27:180:27:21

-Sorry?

-Your sugar level's 4.4.

0:27:210:27:24

'His blood-sugar levels would have to be lower than four to cause concern.

0:27:240:27:29

'It looks like something else, other than diabetes, may have led to his collapse.'

0:27:290:27:33

Any pains anywhere, Andy?

0:27:330:27:35

-Apart from your finger?!

-LAUGHING

0:27:350:27:38

-No? Do you know where you are?

-Yeah, yeah.

-Where's that?

0:27:390:27:43

Where are you, Andy?

0:27:460:27:48

Do you know what day it is today?

0:27:500:27:52

-No?

-No.

-Fine. Not to worry. Don't worry.

0:27:520:27:55

We'll get you out the cold in a sec. Can someone grab a blanket and pop it on Andy for me?

0:27:550:28:00

'With so many unanswered questions about his condition

0:28:000:28:03

'and the fact he has no idea where he is,

0:28:030:28:06

'Andy definitely needs to go to hospital.'

0:28:060:28:09

I'm just going to put this mask on you. It's just oxygen.

0:28:090:28:12

-Hopefully clear your head a bit. All right?

-Yeah.

-OK, mate?

0:28:120:28:16

We're just going to sit up. That's it.

0:28:170:28:20

All right? Get your bearings. All right.

0:28:220:28:26

-You haven't got a clue what's happened, have you?

-No.

-No.

0:28:260:28:29

OK, one, two, three. Push.

0:28:290:28:31

'It may be only a short distance to the ambulance,

0:28:310:28:34

'but Andy's too unsteady on his feet to walk.'

0:28:340:28:38

'And his memory is still a complete blank.'

0:28:410:28:44

Where do you work, Andy?

0:28:460:28:48

That's all right. If you can't remember, that's fine.

0:28:540:28:57

Do you know what day it is today?

0:28:570:28:59

-What year?

-I think that... I don't know.

0:29:000:29:04

I don't know what's happened to me.

0:29:050:29:07

-Am I still in Newbury?

-You're still in Newbury.

0:29:080:29:12

It's quite common when someone has a seizure

0:29:130:29:17

to be, what we call, postictal.

0:29:170:29:19

It's a period where they're confused about day, time, place.

0:29:190:29:25

Eventually, they come round.

0:29:250:29:28

-I take it you went out for a walk at lunchtime?

-I can't remember.

0:29:280:29:31

-Can't remember.

-I can't remember.

-All right.

0:29:310:29:34

I can't remember anything about how I got here.

0:29:340:29:38

-No? Don't worry, it'll come back slowly, all right?

-Yeah.

-OK.

0:29:380:29:42

'With the cause of Andy's condition remaining a mystery,

0:29:430:29:46

'Jason needs to keep a close eye on his vital signs until they get to hospital.'

0:29:460:29:51

I'm going to check pupil reflex. He's had a head injury,

0:29:510:29:54

so I want to make sure pupils are equal and react to light.

0:29:540:29:57

Andy, just look nice and straight ahead.

0:29:570:30:00

-I'm going to shine a little torch into your eyes, OK?

-Yeah.

0:30:000:30:03

Good. OK?

0:30:070:30:09

They were fine. Normal, reacting to light.

0:30:090:30:13

'The good news is that Andy is becoming more lucid by the minute.'

0:30:140:30:18

-Have you got next-of-kin details?

-Yeah.

0:30:180:30:22

-Is it your wife?

-My wife.

-Right. And she's, er...?

0:30:220:30:25

-Sandra.

-Sandra.

0:30:250:30:27

As I was expecting,

0:30:270:30:30

with the oxygen, Andy's slowly coming round.

0:30:300:30:33

His memory and recollection of things is starting to come back,

0:30:330:30:37

which is very common for someone who's had a seizure.

0:30:370:30:42

'Also, the wound to his head looks less serious than first feared.'

0:30:420:30:47

We're not too worried about the cut on the back of his head.

0:30:470:30:51

It's quite superficial, it's stopped bleeding.

0:30:510:30:54

My main concern for Andy is having the seizure.

0:30:540:30:58

He's not a known epileptic.

0:30:580:31:00

So what's caused the seizure, I don't know.

0:31:000:31:02

The hospital will have to look into that.

0:31:020:31:05

'Andy's mental state has improved,

0:31:050:31:08

'but his suspected seizure has left him very tired.'

0:31:080:31:12

You weren't expecting this today, eh?

0:31:130:31:15

-It was a bit of a surprise.

-All these people staring at you.

0:31:150:31:19

'It's been a frightening experience for Andy,

0:31:200:31:23

'and he'll now have some more people staring at him

0:31:230:31:26

'as doctors try to find out exactly what caused him to collapse so dramatically.'

0:31:260:31:31

Jason and Andy have come to join us to have a chat about that.

0:31:320:31:36

Fascinating, this. You actually lost how long in your life?

0:31:360:31:40

-I think it could be anywhere up to two hours.

-Yeah?

0:31:400:31:43

Definitely there's an hour missing.

0:31:430:31:45

But from what people are telling me, it's a bit longer than that.

0:31:450:31:48

This is a detective story. They're trying to find out what's going on.

0:31:480:31:52

-You're going through different scans.

-Yeah.

0:31:520:31:55

I had a CT while I was in the hospital. I've had an MRI since.

0:31:550:32:00

I'm also booked in to have an EEG, as well.

0:32:000:32:04

So, really, they've come to a little conclusion,

0:32:040:32:08

but not the final conclusion as to what happened.

0:32:080:32:11

-And what is the little conclusion?

-The little conclusion is, possibly,

0:32:110:32:15

that I had a hypoglycaemic, er, with being diabetic,

0:32:150:32:19

fell and banged my head

0:32:190:32:21

and the bang on the head caused the seizure.

0:32:210:32:24

But they're still unsure.

0:32:240:32:25

They're not sure whether or not the seizure came first.

0:32:250:32:28

Right. So, when you got to him, was he fighting against it?

0:32:280:32:32

It must be frightening to not know what's going on.

0:32:320:32:35

Andy was disorientated, confused, slightly combatative,

0:32:350:32:38

which is quite common in someone who's had a seizure.

0:32:380:32:41

It's a postictal phase.

0:32:410:32:44

It's where the brain's had a bit of a shock,

0:32:440:32:47

so all the electrical activity is all over the place.

0:32:470:32:49

This is one of the confusions that you find, isn't it?

0:32:490:32:52

You're out on a Saturday night, people are combative and you don't know if they're aggressive or...

0:32:520:32:58

For example, things like blood poisoning can make you aggressive.

0:32:580:33:01

There's all kinds of medical reasons.

0:33:010:33:03

The common one we go to is people who have low blood-sugar levels and they can appear quite drunk.

0:33:030:33:09

But we checked Andy's and his levels were fine, so I could rule that one out.

0:33:090:33:14

I have a particular interest,

0:33:140:33:16

because when I was 23, 24, I fell down a flight of stairs, banged my head and had a seizure.

0:33:160:33:21

Only seizure I've ever had. Never had one since or before.

0:33:210:33:24

Somebody explained that it's like shaking a computer and your brain resets.

0:33:240:33:28

So, they think that impact might've caused that seizure?

0:33:280:33:32

Yeah, it could well have done.

0:33:320:33:35

Er, the neurologist says

0:33:350:33:38

-there's a fairly good chance that I won't have another one.

-Yeah.

0:33:380:33:41

And with me not having any sort of history,

0:33:410:33:44

it could be one of those things that happened.

0:33:440:33:47

I'm slightly fascinated by this.

0:33:470:33:49

You wake up in the road going, "How did I get here?"

0:33:490:33:52

-Yes. Quite scary, really.

-Yeah!

0:33:520:33:55

And I think what's probably most scary

0:33:550:33:58

is the fact that you're really confused by it.

0:33:580:34:00

Because the last memory that I have is of walking down the street normally.

0:34:000:34:06

Then when you wake up and find that there are people stood over you

0:34:060:34:11

and the next thing, you're in the back of an ambulance, it's really not normal!

0:34:110:34:17

You haven't been up to something you shouldn't have and you're saying...!

0:34:170:34:21

-Not on this occasion!

-THEY LAUGH

0:34:210:34:24

Lovely talking to you. Thank you very much. Louise.

0:34:240:34:27

Now, do you know what this is?

0:34:270:34:28

It's from a speedboat and they call it a kill switch.

0:34:280:34:31

It attaches to your leg at one end and then to the boat's controls at the other.

0:34:310:34:36

So if the person at the wheel gets thrown out in an accident,

0:34:360:34:39

it cuts off the engine and it stops the boat.

0:34:390:34:42

Without it, the speedboat will just keep going and going and going.

0:34:420:34:46

Like this...

0:34:460:34:47

'Coastguard Rescue helicopter 106

0:34:490:34:53

'has been scrambled from its base on Portland.

0:34:530:34:55

'They head east to Studland Bay

0:34:590:35:01

'after reports of a waterskiing accident.'

0:35:010:35:04

'They arrive to find an almost ghostly sight.

0:35:080:35:11

'An abandoned speedboat is out of control, turning circles in the sea.

0:35:110:35:16

'There's no sign of any crew.'

0:35:160:35:18

When you see a boat speeding around in a circle, that tight a circle,

0:35:180:35:23

it's pretty obvious something's not quite right!

0:35:230:35:26

The so-called kill cord that you should have in these things wasn't being used.

0:35:260:35:31

So with the three occupants out of the boat,

0:35:310:35:33

the boat is now turning till it runs out of fuel.

0:35:330:35:36

-RADIO:

-'Yacht Ruthless, Coastguard, Helicopter Rescue 106.'

0:35:360:35:40

'The skipper of the white yacht, Ruthless, saw two men go overboard.

0:35:400:35:43

'He's already rescued the third,

0:35:430:35:45

'who'd been waterskiing behind the boat.'

0:35:450:35:48

'His medical condition's stable. He's perfectly fit and healthy.

0:35:480:35:52

-'Roger that.

-There is a casualty on the cliffside.

0:35:520:35:56

-'There's one ashore, did you say?

-There's one on the beach.

0:35:560:35:59

'There should be two on the beach. We can't get to them, obviously.'

0:35:590:36:03

'He also has news of the other two. They were seen swimming the 300 metres to shore.'

0:36:030:36:08

We've got two more to look for. From the vantage point that we have,

0:36:080:36:13

you can generally see someone who's in the water, especially on smooth, calm conditions.

0:36:130:36:17

So it was go to the coastline and see if they'd actually made it.

0:36:170:36:21

'OK, I've got one on the beach. Just have a quick look.

0:36:210:36:24

'I can see someone there, yeah.

0:36:240:36:27

-'Can you see anyone down your side?

-I can only see that guy there.'

0:36:270:36:31

'They've spotted one casualty, but there's no sign of the other.'

0:36:310:36:34

'We'll put Buck out down low and just put him on the beach there.'

0:36:340:36:39

'Winchman "Buck" Rogers is going down to investigate.'

0:36:390:36:42

RADIO COMMUNICATION

0:36:420:36:44

'Winch Op Spike Hughes takes charge.

0:36:470:36:50

'He directs pilot Kevin Balls to land Buck safely on the beach.'

0:36:500:36:53

'Forward 30 and right.

0:36:530:36:55

-'It's good there, if you're all right.

-Thank you, Kevin.

0:36:550:36:59

'Forward four. Forward three.

0:37:000:37:03

'Forward two. One. Steady contact. Steady.

0:37:040:37:08

'Steady. Winch again.'

0:37:080:37:10

'They fly away so Buck can talk to the water-skier

0:37:100:37:13

'away from the din of the helicopter.'

0:37:130:37:16

'It'll do that until it runs out of fuel.

0:37:160:37:20

'I don't think it'll come to any harm.'

0:37:200:37:22

'The speedboat is still turning its never-ending circle,

0:37:220:37:26

'but it's not posing any threat to other boats.

0:37:260:37:29

'Buck's got information about the third man and signals the helicopter.'

0:37:290:37:33

'He's asking us to go and get the casualty.'

0:37:330:37:35

It was clear that he was very, very cold.

0:37:350:37:37

And that's... Hypothermia, cause for concern straight away.

0:37:370:37:42

We needed to get him up into the aircraft and covered up.

0:37:420:37:45

'Kevin flies straight in to pick them both up.'

0:37:450:37:47

'Four forward and right. Forward three and right.

0:37:470:37:52

'Forward two.

0:37:520:37:54

'Forward one. And steady. Contact steady. Right one.'

0:37:540:37:59

'They've placed the winch hook perfectly into Buck's hand.'

0:37:590:38:02

'Winch again.

0:38:020:38:04

'All clear. Back and right slowly while we recover Buck and the casualty to the aircraft.'

0:38:040:38:09

'The casualty, a teenager, looks frozen after a swim in the sea.'

0:38:100:38:15

'Five foot. At the doorway.

0:38:160:38:19

'Nothing coming. Bringing Buck and the casualty in the cabin.'

0:38:220:38:25

'The warmth in the helicopter will be very welcome.

0:38:250:38:28

'There's also news of the third member of the crew.'

0:38:280:38:31

-Did you definitely see this guy on the shore?

-Yeah.

0:38:310:38:34

-On the beach, is it?

-Yeah, he's on the beach. He's walked out.

0:38:340:38:38

'The man walked up the coastal path and is now with Swanage Coastguard Volunteers.'

0:38:380:38:44

'Coastguard Rescue 106. All three casualties have been accounted for.'

0:38:440:38:48

'Now the search is over, they can concentrate on their casualty.'

0:38:480:38:52

'Does this guy need ambulance treatment?

0:38:520:38:54

-'He's 35 degrees, so it's borderline hypothermia.

-OK.

0:38:540:38:59

'Rescue 106, intentions are to take the casualty to Poole landing site.

0:38:590:39:04

'We'll be landing in just over one minute's time.'

0:39:040:39:08

'All three water-skiers are safe. The speedboat, however, is still in a spin.

0:39:080:39:14

'The lifeboat crew volunteers are there to recover it.

0:39:140:39:17

'They may have to wait until it runs out of fuel.'

0:39:170:39:20

Nick's here to tell us a salutary lesson about not drinking too much when you go to the beach.

0:39:230:39:28

Tell us what happened.

0:39:280:39:29

I was responding with one of the officers from the trust,

0:39:290:39:33

who's obviously got a car with blue lights,

0:39:330:39:36

on a Friday night in Bournemouth town, helping out.

0:39:360:39:39

We got a pager to make our way to Hengistbury Head,

0:39:390:39:41

which is one of Dorset's beauty spots down at Christchurch.

0:39:410:39:44

It's on the map here.

0:39:440:39:47

On the way, we got updated that it was four teenagers,

0:39:470:39:50

-very drunk and collapsed on the beach right down by the water.

-Right.

0:39:500:39:54

So quite a serious incident, potentially.

0:39:540:39:57

-We got as far as the end of the Broadway.

-Which is this bit here.

-This road here.

0:39:570:40:01

The gates were shut and we didn't have keys on that particular vehicle.

0:40:010:40:06

We managed to get up into the edge of the golf course and make our way off-road down there.

0:40:060:40:11

Got as far as we could in the car and had to hike the rest on foot.

0:40:110:40:14

-We got some basic kit out the car.

-And the worry was, they were down on the cliff.

0:40:140:40:19

They were actually right down under the cliffs, er...

0:40:190:40:23

-And where the high-water line is.

-Yeah, the tide's coming in.

0:40:230:40:27

Both of the two that were collapsed, when we got on the scene finally, were wet.

0:40:270:40:31

They'd been pulled out the water by one of their sensible friends.

0:40:310:40:34

You've got to be sensible. If you have a drink on the beach,

0:40:340:40:38

make sure it's somewhere accessible and don't drink too much.

0:40:380:40:41

Louise has got an altogether different story going on.

0:40:410:40:45

Yes. I was going to talk to Ben, but Ben is so busy.

0:40:450:40:47

In the last five minutes I've been watching, he's taken two calls.

0:40:470:40:51

He had one about somebody having a fit a moment ago

0:40:510:40:54

and in the last couple of seconds, he's taken another call.

0:40:540:40:58

But you were chatting to him before about what it was that he was...

0:40:580:41:02

-Yes. He's only been here since August.

-Has he?

0:41:020:41:04

On his first call, he'd been here two weeks

0:41:040:41:07

when he had a call from a lady

0:41:070:41:09

who said that her mum was choking on her roast dinner.

0:41:090:41:13

Really choking, as it were.

0:41:130:41:15

So explained all the way through to stay very calm,

0:41:150:41:18

he explained carefully what she should do - the abdominal press.

0:41:180:41:21

We'll try and get him to explain to us exactly what he did.

0:41:210:41:25

Abdominal thrust. He did that. The lady did it.

0:41:250:41:28

The ambulance crew arrived.

0:41:280:41:30

And they phoned back later and said had he not explained on the phone successfully,

0:41:300:41:36

that lady would have died.

0:41:360:41:38

-So within a few weeks of arriving, he saved someone's life.

-Two weeks.

-Makes you think about the job we do!

0:41:380:41:44

-Has he finished?

-Have you come off the phone?

-No, sorry!

0:41:440:41:48

But the thing about being in a place like this is, he's genuinely helping.

0:41:480:41:53

The other thing is that, because of that, because he's saving lives, he's going to become a medic.

0:41:530:41:58

He's starting med school in Birmingham.

0:41:580:42:00

It makes you wonder about what you do for a living.

0:42:000:42:03

We make TV programmes and these people save lives.

0:42:030:42:06

Do you know the questions they have to ask, for example...

0:42:060:42:09

"Are there dogs?" Which I thought was a bit odd.

0:42:090:42:11

-You can't have paramedics arriving, and them being attacked by dogs.

-Exactly.

0:42:110:42:16

He said he's been to a call when that happened, somebody with diabetes,

0:42:160:42:20

trying to give him an injection and the dogs were jumping on because they thought it was fun.

0:42:200:42:25

As you can see, lots to learn and lots going on.

0:42:250:42:27

We can't interrupt people just because we've got a programme. It's more important what they're doing.

0:42:270:42:32

-That's all we've got time for. Join us next time for more Real Rescues.

-Cheerio.

-Bye-bye.

0:42:320:42:37

Subtitles by Red Bee Media Ltd

0:42:440:42:48

E-mail [email protected]

0:42:480:42:52

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