Pennod 1 Y Glas

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-Police!

-The police - often the first call

-in an emergency.

-Port Talbot, Friday night!

-On the front line

-in the war against crime...

-One woman called us because she

-wanted help to hang her curtains!

-..and in the battle

-to protect the public.

-Our cameras had exclusive access

-to the police in the Swansea area...

-..as officers

-respond to emergency calls.

-They hate you, they spit on you

-and they assault you...

-..but when something happens

-to them, they call us.

-The drugs team.

-The drugs team.

-

-One-nil to Morriston!

-And the public protection unit.

-I'm never shocked

-by what people wear, say or do.

-Hello and welcome to Swansea!

-Access all areas.

-Get out! I don't want that.

-Forget your preconceptions.

-This is the reality of police work.

-Oh, bugger off!

-It's not always

-about catching criminals.

-We get calls from people who can't

-decide what to have for lunch.

-Welcome to the South Wales Police

-Control Centre, Swansea.

-There is no other job...

-..where you don't know

-what you'll see or where you'll go.

-No other job can compare to it.

-Swansea. Wales's second city.

-It's home to 230,000 people...

-..a tiny minority of which

-has little regard for the law.

-I'm Lance Chamberdale

-and I'm from London.

-Keeping the peace is a full-time job

-for 579 police officers.

-You expect to deal with burglars...

-..robbers and thieves...

-..but I'd say that's just

-a small part of the job.

-Swansea Central Police Station,

-the Western Division headquarters.

-The front desk is open

-24 hours a day.

-The control centre

-receives 1,000 calls every day.

-South Wales Police. Can I help you?

-Up to 27 people

-can be detained in the cells.

-The building is opposite

-the magistrates' court.

-In 2011, almost 5,000 Swansea

-residents appeared in court...

-..for drug-related offences.

-I deal with drug crime

-almost every day.

-The police in Swansea deal with

-drug-related crime every day.

-It's a growing problem.

-We never saw cocaine

-and party drugs a few years ago...

-..but today, drugs are everywhere.

-People may think drugs

-are a problem for the police...

-..but they're a problem for society.

-It's said almost all crime

-has its roots in drugs.

-Maybe I'd agree with that.

-It's Tuesday morning

-and the Morriston drugs team...

-..faces a very busy day's work.

-Under Operation Atlas,

-five warrants are issued...

-..to target users and dealers.

-..to target users and dealers.

-

-Amphetamine, cannabis and cocaine.

-We're not sure who's there,

-so safety first.

-Let's see what we can find.

-We carry out as many checks

-as possible before we go in there.

-It's a close-knit team

-and that's the way it's got to be.

-It does get its hairy moments.

-Police!

-Clear the rooms downstairs!

-Alright, boy?

-Switch that off for me please, pal.

-Stuart Bufton

-finds a 13-year-old boy...

-..in the house in Clydach.

-We make sure everything's secure

-and everyone's safe...

-..then we can start

-to search the house for drugs.

-The boy's parents are in the house,

-as is his 18-year-old brother.

-Do you take anything else but weed?

-No? You don't inject, do you?

-No? You don't inject, do you?

-

-No.

-The adults are handcuffed and

-they're soon talking to the police.

-They're saying there's two bags of

-weed, a small joint and a Lynx can.

-What sort of example are you setting

-if you're smoking?

-He's only 13 years of age.

-It's not a good example, is it?

-They start taking cannabis

-at a young age, as a social thing.

-When you talk to them, they say,

-"I don't want to be on this."

-"It's the devil!"

-"I don't want to take it

-but I'm stuck."

-We found cannabis and amphetamine

-on the lad downstairs...

-..and on the man upstairs.

-They've been arrested and they'll

-be dealt with in Swansea Central.

-They'll be interviewed

-and we'll get the drugs analysed.

-Operation Atlas is also under way

-in the centre of Swansea.

-Community Officer

-Angharad Willmett...

-..walks the streets

-with specially-trained dogs.

-We're really proactive in Swansea.

-We try to keep on top of it.

-We have undercover teams

-and high-visibility teams too.

-We're tackling the problem

-in Swansea.

-Drugs reach the city

-mainly from London and Liverpool.

-The police know only too well

-the effect it has.

-It takes over an addict's life.

-They need a fix

-morning, noon and night.

-That's all they think about.

-On Wind Street, the police are using

-a four-legged weapon against drugs.

-Dogs play a big part in operations

-because they can smell drugs.

-That gives us more grounds

-to carry out a stop and search.

-What's your surname?

-I was on duty one day and the dogs

-found drugs on a woman.

-She was carrying

-over 500 Ecstasy tablets.

-The funny thing is, she'd written

-a message on her trainers.

-It read 'Want drugs? Come see me'!

-Police in the Swansea area stopped

-and searched 2,722 people in 2011.

-It helps if you're

-a good communicator...

-..but some are stopped regularly,

-so they're used to it.

-Yes, the police in Swansea

-see the same old faces all the time.

-Officers get to know

-some of their clients.

-They know me as Gavin,

-not as PC Williams.

-I go and visit them

-and we become friends, in a way.

-People do ask how we can have

-a relationship with these people...

-..but we see more of some clients

-than we do of our own families!

-We form some sort of a relationship

-with people like that.

-When I go to arrest them

-and they fight me...

-..I feel hurt because I thought

-we had an understanding.

-It's 9.00pm on a Monday...

-..and one of Gavin's regulars

-has dialled 999.

-It's that woman over the road.

-She's been telling people in

-the village that I'm a paedophile.

-They're usually alcoholics

-or drug users.

-They don't work and I think

-they're bored a lot of the time.

-What's happening?

-She's had a phone call off him -

-a dirty phone call.

-Dirty phone calls off him

-and he threatened her.

-He is a dirty old man.

-He is a dirty old man.

-

-Hey now!

-You feel like telling them

-to grow up...

-..but you can't because

-you've got to be professional.

-It's hard not to laugh.

-Why are you texting her,

-if you don't have contact with her?

-I've seen texts on her phone

-from your mobile.

-Not my mobile!

-My phone's on the table.

-Let's check your phone.

-It's really hard to deal

-with alcoholics and drug addicts.

-You never seem to get a lot of sense

-out of them and they're never sober.

-I don't talk to her or text her.

-I haven't even got her number.

-Honest to God!

-Honest to God!

-

-What's that then?

-We're the police

-and it's our job to deal with crime.

-We can only do so much...

-..then someone else must step in

-and take action.

-Many calls made to Swansea Central

-are genuine emergencies...

-..and the police

-respond immediately.

-We're going to a house in Cymer

-in the Afan Valley.

-A family dialled 999 because

-they're worried about their brother.

-They think he may be suicidal.

-Instinct. In the car on the way

-there, I knew it could be bad.

-Do I have to put the door through?

-If so, what's behind the door?

-Sergeant Justin Knight is on his way

-to help a community officer.

-He knows the family.

-If he's worried,

-it's time for me to be worried too.

-That also goes

-for the people on my shift.

-I know when I'm told certain things

-it's a potentially serious call.

-He's been off all week

-and he's got mental health issues.

-Yesterday, he went to the house and

-he had a red mark around his neck.

-Justin's going to talk to the family

-who called the police.

-This is the sergeant.

-Hello, sergeant.

-When did you speak to him last?

-When did you speak to him last?

-

-This morning.

-Does he leave it ages

-before he speaks to you?

-No, he'd ring me back.

-No, he'd ring me back.

-

-He hasn't got a phone by him?

-Nothing.

-We'll put the door through.

-We'll let you know what's happening.

-Before I joined the police,

-I'd never seen a dead body.

-Families are in shock

-and we help them.

-I think, "We're the police,

-so we've got to do it."

-That's my attitude

-towards those incidents.

-Gav! It's the police it is, Gav!

-Police!

-Gav, it's the police!

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-Sergeant Justin Knight and his team

-are responding to an emergency...

-..at a flat in Cymer,

-near Port Talbot.

-They're worried

-about the owner's health.

-Gav! It's the police!

-Gav! It's the police! Hello?

-Gav, are you alright?

-Yes!

-It's the police!

-Are you alright? Sorry, pal.

-Why didn't you answer the door?

-I'm alright, yes.

-What's that on your neck?

-You've hurt your neck.

-How did you do that?

-I did get upset, boys.

-I was a bit upset.

-The family are asking

-will you go down and speak to them?

-We'll leave you alone then.

-I'll check if I broke your door.

-I hope I haven't.

-Some of these people

-have huge problems...

-..and I think the system

-has let them down.

-This man had some serious issues

-and he had very little hope.

-But his family was worried...

-..so someone does care about him

-and someone wants him to be OK.

-With that incident,

-I was happy to have found him.

-False alarm.

-He was asleep on the settee.

-He feels alright.

-He doesn't want us

-to take any sort of action.

-I've let the family know he's fine,

-so we'll go on to our next job.

-In 2011, police in the Swansea area

-dealt with 793 sudden deaths.

-The people on my team and

-my colleagues in general do worry.

-I deal with an incident and move on.

-That's my personality.

-It's sad, but you get used

-to seeing awful things...

-..like the bodies of people

-who have hanged themselves...

-..or people killed

-in horrific road accidents.

-You become hardened to it.

-The public...

-..doesn't come across it very often.

-It's hard to explain what I've seen.

-People's response is, "So what?"

-You know immediately if there's

-a dead body inside a property...

-..just by opening the letter box.

-It's a really distinctive smell

-and you never forget it.

-I've been lucky enough

-not to have a really smelly one...

-..which has been there

-for weeks or months.

-I may yet get one of those

-in the future.

-The smell definitely stays with you.

-I had one about three weeks ago.

-Two or three hours later,

-you can still smell it.

-It stays in your nostrils

-for a few hours.

-I went home after work and I could

-smell it again five hours later.

-I thought... oh!

-Some drinkers

-in a Swansea city centre pub...

-..are about to get a visit

-from the Operation Atlas crew.

-We're told there's a lot of drugs

-in the pub, so we'll pounce on them.

-We'll see who's there.

-When we go to a raid, we know

-if the intelligence is right...

-..it should run like clockwork.

-I'm quite excited.

-I'm ready, so let's get there!

-The police are in the pub and

-it's about to be turned upside-down.

-The dogs have already done well.

-Whose jacket is this?

-Is it yours, sir? OK.

-Come over and I can

-take some details from you.

-You've got some items in your pocket

-and I need some details.

-The dog was in luck...

-..but the intelligence didn't work

-quite as well over in Pontarddulais.

-You're having a giraffe!

-Where is the garage?

-We do carry out detailed checks and

-we refer to sketch plans and so on.

-There were no gates there,

-so we went over the wall.

-You weren't lost?

-You weren't lost?

-

-Not at any point, no!

-How much is there?

-The team has received a tip-off

-about a drug dealer.

-Officers begin to search the garage

-and the sheds.

-We find them under baths,

-in toilets, in attics...

-..and hidden among food in freezers.

-We check everything.

-He eats well anyway!

-In the pub, Angharad has emptied

-the coat's pockets...

-..and she has found some cannabis.

-These are your three wraps.

-Three items.

-He told us it was for personal use

-and only he himself used it.

-He told me

-he used it to help him sleep.

-He's been arrested and he'll go

-to Swansea Central police station.

-He'll be interviewed and we'll check

-the text messages on his phone...

-..to find out

-if there's more to the story.

-I glanced at his phone and there

-is something significant on it.

-Some people do claim

-that cannabis helps them sleep.

-I don't know if it's true.

-I have no sympathy for him.

-He knows drugs are illegal

-and he shouldn't carry them.

-Meanwhile, Constable Stuart Bufton

-thinks he's made a significant find.

-There are bags in here

-and it looks like cannabis.

-We'll do the official sniff test.

-It's mint from the garden!

-It just looks suspicious.

-I thought that stuff was there

-to mask other smells.

-I'm not an expert.

-We looked at it.

-It could be, it could not be.

-We'll take it

-to be on the safe side.

-The police also found bags which

-they think include amphetamine...

-..and prescription drugs.

-It's all sent off to be tested.

-It's the best job in the world.

-We take drugs off the streets.

-It's just misery.

-It's nice to get rid of it.

-I don't understand people

-who disrespect the police.

-We've had a nice chat.

-They're as good as gold.

-Mam, I love you!

-I haven't hit anyone.

-He hit me and I walked off.

-My jaw's killing.

-Wind Street is busy at the weekend.

-People come down from the valleys.

-People come down from the valleys.

-

-S4C!

-Crazy! There's no other word for it.

-Don't put me on camera.

-My mother will kill me!

-We see people in a state!

-Some can't stand up.

-Some can't speak.

-Yes, you've got to be very patient.

-People think it's fine

-to come over and pick us up...

-..and mess around.

-I say, "I'm working! Go away!"

-but they don't understand.

-A lot of people come up and say

-their drink has been spiked.

-Then it turns out they had

-six pints in the first pub...

-..and four shots in the next pub...

-..but they're convinced there was

-something in that last pint!

-It's Jimmy Krankie - look!

-I tell them I've got nits,

-but they still try my helmet!

-"She's pregnant. Can she use

-your helmet as a toilet?"

-Do you wanna look at my bum?

-They ask for a lift home,

-especially when we've got the van.

-"Oh, you're married?

-Do you want to leave him?"

-Don't put that on!

-I'll be divorced!

-It's a long shift, but seeing women

-wearing next to nothing...

-..certainly keeps our spirits up.

-I wear more to bed

-than they wear to go out!

-You'll never see me out like that!

-Up to 20,000 people have a good time

-on Wind Street every weekend.

-Several police officers

-see it all on horseback.

-The problem is,

-people drink too much.

-They don't know when to stop.

-This young student

-fits into that category.

-He's drunk...

-..and he decided to throw himself

-under the police horses.

-If my horse had trodden on you,

-it'd be my fault.

-We're going to give you

-a Section 27 warning.

-A Section 27 is an instruction

-to leave the centre of Swansea.

-He could have been killed.

-That's the bottom line.

-He's lucky

-he only had a Section 27 notice.

-Ten miles away, in Port Talbot...

-..the effects of what was probably

-a cocktail of drugs and alcohol...

-..needs urgent police attention.

-Did he call me "gyppo"?

-I'll smash him up!

-Will you do me a favour?

-Get out of my way!

-Drugs make them unpredictable.

-If they're also drunk,

-it's really hard to talk to them.

-The atmosphere changes

-after ten o'clock.

-They're even more drunk

-and they're looking for a fight...

-..or the drugs have kicked in

-and they alter people's behaviour.

-We take more stick than ever.

-There aren't enough of us

-to enforce zero tolerance.

-We need a camera here to show them

-how they behave when they're drunk.

-They always say

-they've done nothing wrong.

-If there were no alcohol or drugs

-in the world...

-..the crime rate would fall

-pretty sharply, in my opinion.

-The Operation Atlas teams did well.

-They made 31 arrests and confiscated

-40,000 worth of drugs.

-The bags did contain mint,

-but illegal drugs were also found.

-Their owner was charged

-and he's awaiting his day in court.

-Despite being warned

-to leave the city centre...

-..the drunken student returned

-within the hour.

-He was arrested

-and he spent the night in a cell.

-He was given an official warning,

-which will remain on his record.

-He's bitten me, he's battered me.

-Next time, Swansea police deal

-with what they call domestics...

-..the helicopter searches

-for a missing old lady...

-Don't touch my steward

-like that again!

-..and policing

-Premiership football matches.

-S4C subtitles by Eirlys A Jones

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