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-Bangor's Ysbyty Gwynedd -is a busy yet homely place. | 0:00:06 | 0:00:11 | |
-Its 530 beds and 3,500 staff... | 0:00:13 | 0:00:16 | |
-..serve the people -of North West Wales. | 0:00:16 | 0:00:21 | |
-Every aspect of life is seen here. | 0:00:22 | 0:00:24 | |
-Excitement at the Accident Unit, -joy at the Maternity Unit. | 0:00:25 | 0:00:29 | |
-They treat sick children -and care for the elderly. | 0:00:29 | 0:00:33 | |
-Operations, deaths and births... | 0:00:34 | 0:00:38 | |
-..cleaners, chefs, -maintenance workers... | 0:00:38 | 0:00:41 | |
-..and laughter. | 0:00:42 | 0:00:44 | |
-This and more in Ysbyty Gwynedd. | 0:00:44 | 0:00:47 | |
-At the Maternity Unit, midwife -Telaid Alaw begins a 12-hour shift. | 0:01:03 | 0:01:08 | |
-Good morning! Are you OK? | 0:01:09 | 0:01:11 | |
-Did you have a good night? | 0:01:12 | 0:01:15 | |
-Yes, thanks. | 0:01:15 | 0:01:16 | |
-This is Ysbyty Gwynedd's -Llifon Ward. | 0:01:17 | 0:01:20 | |
-I'm a midwife. | 0:01:20 | 0:01:21 | |
-I look after -the mothers and babies... | 0:01:22 | 0:01:25 | |
-..before and after birth. | 0:01:26 | 0:01:31 | |
-Are you happy for me -to take a blood sample? | 0:01:31 | 0:01:34 | |
-You had -a Caesarean section yesterday. | 0:01:34 | 0:01:37 | |
-We need to ensure -the iron level isn't too low. | 0:01:37 | 0:01:42 | |
-I'm attacking you from every angle! | 0:01:43 | 0:01:45 | |
-I've wanted to be a midwife -since I was a little girl. | 0:01:46 | 0:01:50 | |
-I can't pinpoint a reason why. | 0:01:50 | 0:01:52 | |
-I never get bored, -because every day is different. | 0:01:52 | 0:01:58 | |
-I meet and socialize -with different people. | 0:01:58 | 0:02:02 | |
-It's brilliant and interesting. | 0:02:03 | 0:02:05 | |
-How does that feel? | 0:02:08 | 0:02:09 | |
-It's hard when -people are ill or it's busy. | 0:02:10 | 0:02:13 | |
-If we could predict the onset -of labour we'd be a millionaires! | 0:02:13 | 0:02:18 | |
-Either people come in together -or it's quiet. | 0:02:18 | 0:02:22 | |
-That can be challenging. | 0:02:22 | 0:02:24 | |
-Here's Jac. How are you, mister? | 0:02:25 | 0:02:27 | |
-I'm just checking his colour. | 0:02:28 | 0:02:31 | |
-I can be with a mother through -antenatal, the birth and postnatal. | 0:02:32 | 0:02:37 | |
-The continuity of care is great. | 0:02:37 | 0:02:41 | |
-It rarely happens, -but when it does, it's great. | 0:02:41 | 0:02:44 | |
-I'll send these to the Labs. | 0:02:45 | 0:02:47 | |
-Shout if you need anything. -Are you OK for pain relief? | 0:02:47 | 0:02:51 | |
-Spiritual sustenance is another -vital service the hospital provides. | 0:02:56 | 0:03:02 | |
-The Chaplaincy Centre -opened six years ago. | 0:03:03 | 0:03:08 | |
-There was a chapel here... | 0:03:09 | 0:03:11 | |
-..but the Centre -has improved the service... | 0:03:11 | 0:03:15 | |
-..we can offer -the public and the hospital. | 0:03:15 | 0:03:19 | |
-The Chaplaincy -fulfils the spiritual needs... | 0:03:19 | 0:03:24 | |
-..of the whole community. | 0:03:24 | 0:03:26 | |
-It's a great advantage -that it's a multi-faith Centre. | 0:03:27 | 0:03:33 | |
-Due to the nature of our society -in North Wales... | 0:03:33 | 0:03:37 | |
-..we have patients -who are Christians, Muslims... | 0:03:37 | 0:03:42 | |
-..Baha'is, Buddhists... | 0:03:43 | 0:03:45 | |
-..we never know who'll come in. | 0:03:46 | 0:03:48 | |
-We respond to their needs -whoever they may be. | 0:03:49 | 0:03:54 | |
-This Centre is an important place... | 0:03:54 | 0:03:59 | |
-..where we can respond -to those needs. | 0:04:00 | 0:04:03 | |
-There is a crisis -of faith in the community. | 0:04:06 | 0:04:10 | |
-Chapels and churches -are in decline. | 0:04:11 | 0:04:14 | |
-Some have been forced to close. | 0:04:14 | 0:04:16 | |
-But the hospital Chaplaincy... | 0:04:17 | 0:04:19 | |
-..has never been healthier -than it is today. | 0:04:20 | 0:04:23 | |
-The theatre prepares -to treat a broken arm. | 0:04:28 | 0:04:31 | |
-Arwel Elis Jones is in charge. | 0:04:31 | 0:04:34 | |
-He makes sure -everything runs like clockwork. | 0:04:34 | 0:04:38 | |
-ODP stands for Operating -Department Practitioners. | 0:04:38 | 0:04:42 | |
-We're the only NHS staff who -are trained to work in the theatre. | 0:04:42 | 0:04:47 | |
-First, -I check the anaesthetic machine. | 0:04:48 | 0:04:50 | |
-It's central to everything we do. | 0:04:51 | 0:04:53 | |
-It supplies oxygen -to keep the patient alive... | 0:04:54 | 0:04:57 | |
-..and gasses for him to sleep. | 0:04:58 | 0:05:00 | |
-Recent research suggests that -keeping the patient warm is vital. | 0:05:00 | 0:05:06 | |
-We use paper blankets. | 0:05:06 | 0:05:08 | |
-It'll be put on the patient -from the chest down. | 0:05:09 | 0:05:12 | |
-The surgeon needs access to operate. | 0:05:12 | 0:05:16 | |
-We blow hot air into it -to keep him warm all the time. | 0:05:16 | 0:05:19 | |
-He hasn't eaten since yesterday. | 0:05:20 | 0:05:22 | |
-We need to maintain his body levels. | 0:05:23 | 0:05:28 | |
-He'll be given a drip -which is also heated. | 0:05:28 | 0:05:32 | |
-This heats the fluids -he'll receive during the operation. | 0:05:32 | 0:05:38 | |
-It helps to keep him warm. | 0:05:38 | 0:05:40 | |
-That's what we have to do. | 0:05:41 | 0:05:44 | |
-The midwife cares -for the mother and baby. | 0:05:51 | 0:05:55 | |
-At times, it can be painful. | 0:05:55 | 0:05:57 | |
-This baby is six days old. | 0:05:57 | 0:06:03 | |
-We offer a neonatal blood spot -screening test. | 0:06:06 | 0:06:09 | |
-We'll draw blood -from the baby's heel. | 0:06:10 | 0:06:15 | |
-We aim to identify -five rare conditions. | 0:06:15 | 0:06:21 | |
-It isn't a nice part of the job. | 0:06:21 | 0:06:24 | |
-BABY CRIES | 0:06:24 | 0:06:26 | |
-I know, it's a hard life! -We'll hear a scream in a minute. | 0:06:26 | 0:06:30 | |
-LOUD CRY | 0:06:34 | 0:06:35 | |
-LOUD CRY - -Oh, poor thing! | 0:06:35 | 0:06:37 | |
-I fill these four spots with blood. | 0:06:41 | 0:06:45 | |
-You're strong. -That's not very good. | 0:06:48 | 0:06:52 | |
-That'll do. It's all done. | 0:07:01 | 0:07:04 | |
-You're not going to like me now. | 0:07:04 | 0:07:07 | |
-What's this noise? -Let's take you back to Mam. | 0:07:12 | 0:07:17 | |
-On the wards, Colin Lloyd Dixon -offers spiritual healing. | 0:07:27 | 0:07:32 | |
-Every week... | 0:07:32 | 0:07:33 | |
-..we go around to ask patients -if they'd like to receive communion. | 0:07:34 | 0:07:39 | |
-I come and give communion. | 0:07:39 | 0:07:44 | |
-That's what we're doing. | 0:07:45 | 0:07:47 | |
-I have a licence -to administer communion. | 0:07:48 | 0:07:52 | |
-I've had it since -the early eighties. | 0:07:52 | 0:07:56 | |
-Wynne was our vicar in St David's -and he knew I had a licence. | 0:07:57 | 0:08:02 | |
-When he came here... | 0:08:03 | 0:08:06 | |
-..he asked me to help him. | 0:08:07 | 0:08:09 | |
-I've been here for ten years. | 0:08:11 | 0:08:14 | |
-The body and blood of Christ -keep you in eternal life, Amen. | 0:08:14 | 0:08:19 | |
-The bread we use -is different from any UK hospital. | 0:08:22 | 0:08:26 | |
-It's made for us in Kerala, India. | 0:08:27 | 0:08:31 | |
-It's much thinner then the bread -we use in church. | 0:08:32 | 0:08:37 | |
-Hospital patients -tend to have dry mouths. | 0:08:37 | 0:08:40 | |
-They can't eat hard wafers. | 0:08:41 | 0:08:44 | |
-They're made in a church in Kerala, -India. | 0:08:44 | 0:08:50 | |
-God bless you and take care. | 0:08:51 | 0:08:54 | |
-Patients feel better -after the communion. | 0:08:56 | 0:08:59 | |
-It's something spiritual. | 0:09:00 | 0:09:02 | |
-I think it helps them. | 0:09:03 | 0:09:06 | |
-Help is at hand to take Jac home. | 0:09:10 | 0:09:13 | |
-Are you OK? | 0:09:16 | 0:09:17 | |
-Good news. -I've written everything down here. | 0:09:18 | 0:09:22 | |
-Your community midwife -will take over. | 0:09:22 | 0:09:25 | |
-We'll tell her -you're going home today. | 0:09:25 | 0:09:29 | |
-That's for you, Rhian. You've -been no trouble at all, fair play! | 0:09:29 | 0:09:34 | |
-You can have Mam back home -and take Jac back with you. | 0:09:34 | 0:09:40 | |
-Do you want me to carry something? | 0:09:43 | 0:09:45 | |
-It's incredibly rewarding. | 0:09:47 | 0:09:50 | |
-It's lovely when -the working conditions are OK. | 0:09:50 | 0:09:54 | |
-When we have the support, -it's a great job. | 0:09:54 | 0:09:58 | |
-I'll let you out. Good luck. | 0:09:59 | 0:10:03 | |
-See you! Ta-ra. | 0:10:04 | 0:10:06 | |
-Another happy family has gone. | 0:10:10 | 0:10:12 | |
-Job done! | 0:10:13 | 0:10:14 | |
-After the break - -will the operation be a success? | 0:10:23 | 0:10:27 | |
-Where does your prescription go? | 0:10:27 | 0:10:30 | |
-Music for the patients, and -will Nel be able to go on holiday? | 0:10:30 | 0:10:35 | |
-. | 0:10:35 | 0:10:36 | |
-Subtitles | 0:10:40 | 0:10:40 | |
-Subtitles - -Subtitles | 0:10:40 | 0:10:42 | |
-Some of the busiest hospital clinics -treat fractured bones. | 0:10:45 | 0:10:50 | |
-Nel fell on her arm -in the school sports day. | 0:10:51 | 0:10:55 | |
-She's fractured -one of the bones in her arm. | 0:10:56 | 0:11:00 | |
-She's had the cast for a month. | 0:11:02 | 0:11:05 | |
-We hope it'll come off today. -Why do you want to have it removed? | 0:11:06 | 0:11:11 | |
-We're going to my uncle's -holiday home in America... | 0:11:12 | 0:11:16 | |
-..in Hilton Head, South Carolina. | 0:11:17 | 0:11:20 | |
-I hope it comes off -so I can fly there. | 0:11:20 | 0:11:23 | |
-Buddug Davies is in charge. | 0:11:29 | 0:11:31 | |
-We aim to keep them informed. | 0:11:32 | 0:11:35 | |
-If they've waited -for more than 40 minutes... | 0:11:35 | 0:11:38 | |
-..we explain to them -that the clinic is running late. | 0:11:38 | 0:11:42 | |
-They can go for a cuppa. | 0:11:42 | 0:11:45 | |
-People have gone -to Tesco before today! | 0:11:45 | 0:11:49 | |
-I enjoy being here, it's busy. | 0:11:51 | 0:11:54 | |
-I feel I give 100%. | 0:11:55 | 0:11:57 | |
-They receive the best possible care. | 0:11:58 | 0:12:01 | |
-Retirement next, wow! | 0:12:01 | 0:12:03 | |
-The pharmacy -is the heart of the hospital. | 0:12:07 | 0:12:10 | |
-It stores and distributes -the prescriptions. | 0:12:10 | 0:12:13 | |
-Every prescription -faces a long journey. | 0:12:14 | 0:12:17 | |
-Can I have the name and address, -please? | 0:12:17 | 0:12:20 | |
-Every patient has a number -which we enter in the system. | 0:12:21 | 0:12:26 | |
-The system knows everything -about the patient. | 0:12:26 | 0:12:30 | |
-Once we enter the number, we can -prescribe all sorts of medicines. | 0:12:31 | 0:12:36 | |
-Here's your ticket. -Thank you very much. | 0:12:37 | 0:12:42 | |
-I'll take it to Team A -to be checked. | 0:12:45 | 0:12:48 | |
-OK? | 0:12:50 | 0:12:51 | |
-As the pharmacist... | 0:12:52 | 0:12:54 | |
-..I check -any potential side-effects... | 0:12:54 | 0:12:57 | |
-..and that it's -clinically and legally correct. | 0:12:57 | 0:13:02 | |
-I'm checking it's OK -to go through to be dispensed. | 0:13:02 | 0:13:07 | |
-I've picked up the TTO. | 0:13:11 | 0:13:13 | |
-I'll make sure -its had a clinical check. | 0:13:13 | 0:13:17 | |
-Catrin has signed it -so I can dispense it. | 0:13:17 | 0:13:22 | |
-Robot is a vital team member. | 0:13:26 | 0:13:28 | |
-It reads the code on the boxes -and sends them to the staff. | 0:13:29 | 0:13:34 | |
-When I'm happy that everything -is OK, I sign it off. | 0:13:37 | 0:13:43 | |
-It goes through again. | 0:13:43 | 0:13:45 | |
-The ACT checker or the pharmacist -will check it again. | 0:13:46 | 0:13:51 | |
-This is the final technical check. | 0:13:53 | 0:13:56 | |
-We check everything matches, -that the directions are correct... | 0:13:56 | 0:14:01 | |
-..that the patient's name is right. | 0:14:01 | 0:14:04 | |
-We ensure we dispense -what the doctor said. | 0:14:04 | 0:14:08 | |
-Thank you very much. | 0:14:10 | 0:14:12 | |
-From the doctors to the DJs. | 0:14:17 | 0:14:19 | |
-Radio Ysbyty Gwynedd. | 0:14:19 | 0:14:22 | |
-Welcome to Radio Ysbyty Gwynedd. -You're listening to the golden hour. | 0:14:22 | 0:14:27 | |
-I've been here 26 years. | 0:14:28 | 0:14:31 | |
-I enjoy the fact that people -remember what I've done for them. | 0:14:31 | 0:14:36 | |
-A man said to me, -"You're the music man." | 0:14:36 | 0:14:39 | |
-I can't sing to save my life - one -of the few Welshmen who can't sing! | 0:14:39 | 0:14:44 | |
-But I play the music, and he'd -remembered from eight years ago. | 0:14:45 | 0:14:50 | |
-And now here's the lovely -Meinir Gwilym with Gafael Yn Dynn. | 0:14:50 | 0:14:56 | |
-The Welsh like sad songs. | 0:14:56 | 0:15:01 | |
-Tony and Aloma's -Losing a Loved One is a favourite. | 0:15:02 | 0:15:06 | |
-Also, David Lloyd singing -Beneath the Blue Slate and Flowers! | 0:15:06 | 0:15:11 | |
-I don't quite understand it! -Old Shep is very popular. | 0:15:11 | 0:15:16 | |
-When I go to the wards later... | 0:15:16 | 0:15:19 | |
-..someone will ask for -One Day At A Time. | 0:15:19 | 0:15:22 | |
-That's a good song. | 0:15:23 | 0:15:26 | |
-Sarah Wynn -is also a hospital presenter. | 0:15:29 | 0:15:32 | |
-What's on tonight? | 0:15:33 | 0:15:35 | |
-I've just played -David Guetta by Titanium... | 0:15:35 | 0:15:40 | |
-..and now I'm playing Brigyn. | 0:15:40 | 0:15:43 | |
-If Sarah Wynn came around the wards -she'd raise people's blood pressure! | 0:15:43 | 0:15:49 | |
-I send her home to put more clothes -on in case she catches a cold! | 0:15:50 | 0:15:55 | |
-Sarah Wynn is our glamorous -Page Three Girl. | 0:15:56 | 0:15:59 | |
-Sarah's songs are too hippy for me. -She loves them. | 0:16:00 | 0:16:05 | |
-I'm sure the patients do, too. | 0:16:05 | 0:16:07 | |
-I'm going around -the wards to get some requests. | 0:16:08 | 0:16:11 | |
-Annes will be back by 7.30. | 0:16:12 | 0:16:15 | |
-Cool, OK. | 0:16:15 | 0:16:17 | |
-See you later. -Looking forward to it! | 0:16:17 | 0:16:20 | |
-Monday nights were my first shifts. | 0:16:21 | 0:16:24 | |
-I've also been on Fridays, but -it's been Thursdays for two years. | 0:16:24 | 0:16:28 | |
-Derec and I have fun -every Thursday night. | 0:16:28 | 0:16:32 | |
-It's nice to come here after work. | 0:16:32 | 0:16:35 | |
-It's time for Nel to discover... | 0:16:42 | 0:16:44 | |
-..whether her arm is strong -enough to remove the plaster. | 0:16:45 | 0:16:49 | |
-Take a seat. | 0:16:49 | 0:16:51 | |
-You don't want another one? | 0:16:52 | 0:16:55 | |
-Right! | 0:16:56 | 0:16:58 | |
-If the plaster goes back on... | 0:17:02 | 0:17:04 | |
-..she can't fly to America -for her holidays. | 0:17:04 | 0:17:08 | |
-And the other side. | 0:17:14 | 0:17:16 | |
-I'm sure you'd like to wash it! | 0:17:22 | 0:17:26 | |
-Are you sure -you don't want to keep this? | 0:17:26 | 0:17:29 | |
-Let's get you washed. | 0:17:31 | 0:17:33 | |
-Look how dirty it is! | 0:17:34 | 0:17:37 | |
-The surgeons -are treating a patient's arm. | 0:17:52 | 0:17:55 | |
-Arwel Elis Jones keeps an eye on -every aspect of the theatre's work. | 0:17:56 | 0:18:00 | |
-The patient broke his arm -a year ago. | 0:18:01 | 0:18:04 | |
-They usually strap the arm up... | 0:18:05 | 0:18:10 | |
-..and it heals itself. | 0:18:10 | 0:18:13 | |
-But the bone has split. | 0:18:14 | 0:18:16 | |
-The humerus -has gone up to the split. | 0:18:17 | 0:18:20 | |
-It'll be pulled back and closed... | 0:18:21 | 0:18:24 | |
-..and a plate -will cover the two pieces. | 0:18:24 | 0:18:29 | |
-Arwel's job isn't for the squeamish. | 0:18:54 | 0:18:58 | |
-Most of what we see -on the floor is saline. | 0:19:02 | 0:19:07 | |
-They use a syringe -to keep the bone clean. | 0:19:08 | 0:19:14 | |
-There's nowhere for it to go -but on the floor. | 0:19:17 | 0:19:21 | |
-It can get messy here. | 0:19:22 | 0:19:24 | |
-The operation is a success. | 0:19:28 | 0:19:31 | |
-I enjoy my job. | 0:19:37 | 0:19:39 | |
-Not many people know about it. | 0:19:39 | 0:19:45 | |
-It's an honour to play -a positive role in people's lives. | 0:19:45 | 0:19:50 | |
-I wouldn't get that in a factory! | 0:19:50 | 0:19:53 | |
-What's Nel's news? | 0:19:57 | 0:19:58 | |
-She's moving it fine. | 0:19:59 | 0:20:01 | |
-Do you know how we test -to see how strong you are? | 0:20:01 | 0:20:05 | |
-What we do is there's -a special measure here. | 0:20:08 | 0:20:11 | |
-If you squeeze that hard, -it'll give me a reading. | 0:20:12 | 0:20:16 | |
-You do it on the good side first. | 0:20:18 | 0:20:20 | |
-You know how strong you are? | 0:20:21 | 0:20:24 | |
-Now let's do that -on the other side as well. | 0:20:27 | 0:20:31 | |
-She's nearly there. | 0:20:33 | 0:20:35 | |
-You need to get a bit stronger. | 0:20:36 | 0:20:38 | |
-One side was 40 -and it's only 20 on this one. | 0:20:39 | 0:20:42 | |
-I gather you are heading -on a holiday. | 0:20:42 | 0:20:45 | |
-We're going to America, to -Hilton Head, next to South Carolina. | 0:20:46 | 0:20:51 | |
-When is that? | 0:20:51 | 0:20:52 | |
-When is that? - -Next week. | 0:20:52 | 0:20:54 | |
-I'm quite happy -for her to be left out of plaster. | 0:20:55 | 0:21:01 | |
-Well done. | 0:21:01 | 0:21:03 | |
-Thank you so much. Nice seeing you. | 0:21:03 | 0:21:05 | |
-Thank you so much. Nice seeing you. - -And you, too. | 0:21:05 | 0:21:07 | |
-Thank you. | 0:21:07 | 0:21:08 | |
-Thank you. - -Bye bye now. Have a good holiday! | 0:21:08 | 0:21:10 | |
-Good news for Nel and her mother. | 0:21:13 | 0:21:15 | |
-The arm has healed -and the American holiday is safe. | 0:21:16 | 0:21:21 | |
-You're still here? | 0:21:28 | 0:21:30 | |
-Haven't you got a home to go to? | 0:21:31 | 0:21:33 | |
-No! I wish I could go home! | 0:21:33 | 0:21:37 | |
-Time drags here. | 0:21:39 | 0:21:41 | |
-I often start my programme -by saying the week has flown by. | 0:21:41 | 0:21:47 | |
-But it hasn't for them. | 0:21:49 | 0:21:51 | |
-They're here, day after day. | 0:21:51 | 0:21:53 | |
-We want to make -their stay here pleasurable... | 0:21:54 | 0:21:58 | |
-..even for an hour or two a night. | 0:21:59 | 0:22:01 | |
-We've reached Dulas Ward -to talk to a gentleman. | 0:22:02 | 0:22:06 | |
-Is it true that -they named Llaneilian after you? | 0:22:07 | 0:22:12 | |
-I expect so. | 0:22:12 | 0:22:14 | |
-You were named after Llaneilian! | 0:22:15 | 0:22:17 | |
-I thought -it was the other way round! | 0:22:18 | 0:22:21 | |
-What song would you like? | 0:22:23 | 0:22:25 | |
-Ychydig Hedd, Trebor Edwards. | 0:22:25 | 0:22:28 | |
-It's a good song. | 0:22:29 | 0:22:31 | |
-Thanks for the chat. | 0:22:32 | 0:22:34 | |
-Hurry back! | 0:22:34 | 0:22:36 | |
-Thank you. | 0:22:38 | 0:22:38 | |
-Thank you. - -Thank you. | 0:22:38 | 0:22:40 | |
-There are nights -when people don't want to listen. | 0:22:40 | 0:22:45 | |
-But the hospital is -for people who are unwell. | 0:22:46 | 0:22:50 | |
-Over the years, I've learnt -who to visit and who to avoid. | 0:22:51 | 0:22:55 | |
-The secret is -not to outstay my welcome. | 0:22:56 | 0:22:59 | |
-We try to cheer them up, if we can. | 0:22:59 | 0:23:02 | |
-It doesn't work every time, -but we're happy with what we do. | 0:23:02 | 0:23:07 | |
-On the last programme -of the series... | 0:23:09 | 0:23:12 | |
-..an injury at the Accident Unit... | 0:23:12 | 0:23:15 | |
-..cleansing blood in the Renal Unit, -opening the morgue door... | 0:23:16 | 0:23:20 | |
-..and welcoming a new arrival. | 0:23:20 | 0:23:23 | |
-S4C Subtitles by Gwead | 0:23:39 | 0:23:41 | |
-. | 0:23:41 | 0:23:41 |