Episode 2 Don't Call Me Crazy


Episode 2

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ALARM RINGS

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This is the McGuinness Unit in Manchester,

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one of the largest teenage mental health units in the UK.

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GIRL SCREAMS

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It's the place of last resort for teenagers with eating disorders

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or psychosis, who self-harm, or have OCD -

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an in-patient facility that takes in the suicidal and disturbed

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to try and turn their lives around.

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For a year, we were given unparalleled access

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to film the patients...

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-NO!

-Just calm down.

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..and the staff...

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In the last five minutes, I've had a cup of water thrown over my head.

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..in the good times...

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SHE BELCHES

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LAUGHTER

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..and the bad.

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This is the reality for some of the half a million young people

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in Britain who have to deal with mental illness.

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THEY SCREAM

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3,500 young people pass through units like this each year.

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This is the chance for some of them to tell us what it's really like

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on the inside and how others see them on the outside.

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Me brain's a bit...!

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14-year-old Crystal has just arrived on the ward.

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Making a mess on the floor.

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-I'm not making a mess!

-You all look messy!

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She sees people and animals that no-one else can.

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They have been with her for six years.

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Most of them are her friends.

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They're the people. I'm not a very good drawer.

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That's 75, that's the dog and then that's 200 and that's the cat.

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That's the land where they live.

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And then there's Seven, and she's the little girl I see.

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But some of them are sinister and they frighten Crystal.

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That's one of the rats called Autumn and its teeth are really long.

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Recently the scary characters have been appearing more often

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and have made her feel suicidal, which is why she's been admitted.

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These characters tell Crystal to do things

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and she believes she has to obey.

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It's dinner time on the ward and the patients are in the canteen.

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But Crystal is not eating.

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She appears preoccupied, glancing back at the floor,

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looking at something the other patients cannot see.

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'I was hungry.

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'If I eat, then the rat will get mad and he can bite and scratch

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'and hurt me

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'and then he can get the other rats.'

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Scary. I don't like it.

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A patient like Crystal, who has hallucinations,

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raises particular challenges for the staff in the unit.

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They need to explore the causes and there are many possible reasons.

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On admission, the first thing we did was carry out a blood test,

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making sure that her liver, kidney,

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the thyroid glands that they're all functioning well.

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Because if there are difficulties with these areas,

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you might end up having problems with seeing things

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that are actually not there and the result of this...

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they came out as all being normal.

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Since nothing showed up in her blood test,

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it's clear that Crystal's problems are psychological.

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-Oh!

-Charlotte the art therapist

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has been using drawing to find out more about Crystal's imaginary world

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and what might have caused it.

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These are kind of the good guys, aren't they?

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-Yeah, they're the good ones.

-Yeah.

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We sometimes think about what happens in your world

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and what happens in this world.

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-We get confused sometimes, don't we, as well, Crystal?

-Yeah.

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-This is Seven? Yeah?

-Yeah, but it doesn't look like Seven.

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What was it that didn't look like Seven?

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She looks older.

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Because you wanted her to look about four, didn't you?

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-Yeah, because she is four.

-Yeah.

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Crystal was also four when something significant happened to her.

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She was adopted.

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We started to think about some of the bad things

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that came in as well, do you remember?

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Like the man, he's just really scary.

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His eyes are just big, black circles, so he doesn't have eyes.

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He's just scary and he looks like my real dad as well,

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and that's a bit weird.

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Crystal is 14

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and the hearing of voices started around the age of eight.

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Every week, the senior staff meet to discuss each patent in detail.

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This is someone who had a very, very traumatic upbringing.

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She was being neglected.

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There was physical abuse going on and Social Services had to step in.

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Crystal and her younger brother,

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they were both adopted since about the age of three.

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She's gone through a lot.

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In Crystal's assessment,

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the team need to understand her past to know how to help her.

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It's very, very early stages.

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We've thought a little bit about these bad characters

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and the rats and how they relate to angry feelings

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and jealous feelings sometimes as well

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and getting between relationships.

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During her first week, Crystal's characters are with her

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from first thing in the morning to last thing at night.

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Seven's there.

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She's there. She's hugging Barlum.

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Barlum's her toy, it's a sheep and it's called Barlum

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and she holds it everywhere.

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She always wants me to read her a story.

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She says she wants a princess story.

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She said Barlum's a princess.

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The ones I can see, they sometimes have a line around them,

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like a white line that glows.

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They're always saying that they'll be there for me all the time.

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So, that's why I called them 24/7, 24 hours and Seven.

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I don't want the good things I see to go away

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because they're like my best friends and I wouldn't want them to go away.

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17-year-old Beth has been on the McGuinness Unit for three months,

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suffering from depression and an eating disorder.

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Why don't you want to do this?

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Because there's nothing wrong.

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-There's nothing wrong?

-People...

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-What did you have for your dinner?

-Nothing!

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-What did you have for breakfast?

-Nothing!

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She was admitted voluntarily,

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but wouldn't eat for days at a time and rebelled against staff.

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All the fat on my hips, like all the fat on my arms there.

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I like to see the bone.

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Still reporting that she wants to die

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and saying it will be easier that way, then no-one has to worry.

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Her refusal to eat enough forced staff to consider drastic action.

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They keep warning me with section, but it won't happen.

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They're just trying to scare me.

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But three months after being admitted, Beth was sectioned

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under the Mental Health Act and she has lost the ability to say no.

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Now they can physically pick me up and restrain me

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and put me on the scales.

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They can do whatever they want and whatever they can.

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Apparently, it's in my best interests and because I'm too ill,

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I can't see what's right for me or something like that.

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Which sucks.

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Beth now has the choice -

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to comply with the doctor's orders or continue to rebel.

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The way things are going with Beth,

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I'm thinking that this girl is going to be with us for quite a while.

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Vegetarian... It's only half a portion, isn't it?

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-Very, very few chips.

-No, no.

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Take a bit few more off... Just that...

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Yeah, that's fine.

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Just a tiny bit of peas.

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Beth's on a treatment called the Rainbow Programme,

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which means she has to consume a set amount of calories every day.

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Breakfast, lunch and dinner

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are eaten under the watchful eye of a member of staff.

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I just...I can't...

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SHE SOBS

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Come on.

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You don't feel like...?

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A few mouthfuls of peas is not a lot,

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but it's an improvement on recent weeks.

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They don't see it as progress, they just want me to eat everything

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and that's when it will be progress,

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but as soon as you start eating everything, they'll just up it

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and they'll give you more.

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You've got a choice of strawberry, vanilla or jam.

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-They're strawberry, they're vanilla and these are jam.

-Strawberry.

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Lucy, do you want a cake?

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Oh...strawberry, vanilla and jam.

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It feels a bit hard, you sure it's not a rock cake?

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No, it's all right.

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THEY LAUGH

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Why do you keep laughing about what you've hidden in these cakes?

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Onions, mayonnaise...

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-Garlic...

-..toothpaste..

-..tomato puree.

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While much of the McGuinness Unit has a relaxed atmosphere

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with patients socialising together,

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it also has an acute wing

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for its most disturbed or disruptive patients.

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Here, young people are observed by staff 24 hours a day.

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As kind of streetwise as these kids are,

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they are kids, you know,

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the average age is about 13 or 14

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and they've been left in, essentially, a strange environment

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with lots of strange people in a strange situation

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and the vast majority have no inkling

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as to how quickly they'll be able to go home,

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whether they'll be able to go home or whether they'll move on

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to another area of the service or what have you.

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So it is, it's quite a difficult...a difficult time.

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16-year-old Gill is one of the acute wing's longest-standing patients.

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She suffers from depression

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and her moods can change radically at a moment's notice.

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In the six months she's been here,

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she's been restrained countless times...

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SHE SCREAMS

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Gill!

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ALARM BLARES

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..and even managed to escape from the unit.

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She's been found having taken another overdose.

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Watch your fingers, OK?

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She spends a lot of her time kept down the acute corridor

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or ECA, as it's known.

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Right, you need to move. Move, move.

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Today, she's locked down there again.

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I cut myself last night,

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cos I was really struggling and I've not cut for ages.

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My mood just got so low

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and I was just really upset and I don't know why.

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I think I first did it when I was 12 years old.

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My mum was ill with cancer... I'm not blaming my mum,

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but I think everything just got on top of me,

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cos I was busy with school work,

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looking after my mum and my little brothers,

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just doing quite a lot for my age

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and I just couldn't cope with it.

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And then, one day, I don't know why,

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I just thought it my head, "I'll cut myself."

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Many of the patients on the unit have complicated home lives.

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Gill has not seen or spoken to her mother for six months.

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Having no contact causes Gill huge pain and distress.

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She has been rejected, I think, throughout her life.

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Her last admission here, I think,

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she had one visit from one family member.

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She was asking members of staff

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if they would think about fostering her,

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or...you know, I mean, she even asked me at one point

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and she promised me faithfully that if I would agree to...

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to give her that option and give her a chance,

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that she would promise faithfully she would never self-harm again,

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cos all that she wanted was a family.

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Somebody who could care for her and give her that normal life.

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Rebuilding her relationship with her mum is key to Gill's recovery.

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Despite their differences, both want to try again.

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It began with a phone call between the two

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and then her mum came to see her on the ward.

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Hello, Mum! Are you all right?

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Now, a few weeks later,

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the relationship is beginning to blossom.

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Today, her mother is paying another visit to the hospital.

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Whereabouts are you?

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OK, five minutes. All right, then.

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All right, brilliant, bye!

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Love you! Love you! Love you more!

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Bye!

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SHE CHUCKLES

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Bye!

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Family often are the key relationships through childhood

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that help influence

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how you understand relationships,

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how you feel about yourself,

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how you interact with others,

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how you interact with the social world.

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So our relationships with family,

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right from the moment we're born, and arguably before that,

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are absolutely fundamental.

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Helping young people understand how they relate within their family

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can often give us the best chance of positive outcomes.

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Oh, you remembered the games...

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Yes, that one is crackers.

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I can't get to grips with that one.

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So you can have fun enjoying yourself and...

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Thank you.

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There you go. How's that, babe?

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You remember when me and the kids went to Blackpool

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-and you wasn't with us?

-Yeah.

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That's for you.

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Wow!

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Afterwards, Gill and her mum go for a walk though the hospital grounds.

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It's so nice to be out.

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-Oh! It's good that you're out with me as well.

-Yeah.

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Next week, I've got 25 minutes and we can go up to the barrier.

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Because Gill has a history of absconding,

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the pair are not allowed to be alone.

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What time is it? Can you check what time it is?

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-You've got four minutes.

-Four minutes, come on!

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If staff feel Gill and her mum are getting on well

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and Gill continues to improve on the unit,

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they may agree to some home leave in the next few weeks.

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'If she can keep her temper,'

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then, she can outdo most of her problems,

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so...do you know what I mean?

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She's great, she's such a placid kid,

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but things have got on top of her

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and when she kicks off, she kicks off.

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BELL RINGS

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Just having my mum there helped a lot.

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Cos I didn't want to run off in front of my mum,

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cos my mum would get upset worrying about me.

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I need my mum now more than ever, really.

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Because of all this, being stuck in hospital.

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So I need her now.

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And she's there for me.

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Gill has become good friends with the unit's newest patient,

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14-year-old Crystal, who has been having hallucinations.

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SHE LAUGHS

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I'm really bad at burping.

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I want to be able to burp, like, really loud.

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You know, those big, fat loud ones?

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I've got one coming, I can feel it.

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Come on, give the bottle to me, please...

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Gill, give the bottle to me, please.

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Thank you very muchly.

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Ah, I've got pains, it's the rush of caffeine through my body.

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I need to burp...

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Can someone tell me how Gillian got a full bottle of Coke?

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Who let you in?

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SHE BELCHES

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THEY LAUGH

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Who let you in, Crystal?

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I don't know, I snuck it in.

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SHE BELCHES

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Gill is making great efforts to get reacquainted with her family,

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it's something Crystal would love to do.

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She never really knew her birth parents,

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but that doesn't stop them preying on her mind.

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I get jealous of them a lot.

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There's my little sister

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and my older brother live with my real mum and dad

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and I'm kind of jealous cos I don't

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and I think I'd like to.

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It's kind of expected.

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It would be a bit weird if you weren't jealous, though.

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Because if they're your really mum and dad and they're living with them,

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you're bound to be jealous.

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We wrote to her a few years ago and then she replied

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and I was really happy about that.

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And then we wrote to her again and she didn't reply, so...

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And I got my hopes up.

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She had symptoms of depression

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and when I was little, some social worker people came to my house

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and, like, she shouted at me in front of them

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and then, when I was little, I had a bruise on my leg from her

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and that looked like a bite mark and she said I fell

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and I had a few bruises and stuff on me.

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It was like she didn't want me

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and a lot of times, I feel like I am not wanted

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and, like, I feel really bad about myself a lot.

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But Crystal has a loving adoptive family

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who have visited her every day.

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Today, she's being picked up for her first night at home in five weeks.

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Hello, darling.

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Hello, Bill.

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Right, are we ready?

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-Slippers.

-Slippers.

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-This is great, this, isn't it?

-I don't want my slippers.

-OK.

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Right, let's shut the door. Do you want your door locked, darling?

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-I don't mind.

-OK.

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-I'll lock it up afterwards.

-Thank you very much.

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Bill and Helen adopted Crystal and her brother Dillon 11 years ago...

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Sit!

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..and they're excited to be taking her home again.

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Sit. He's not trained.

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I haven't planned anything,

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so I'll let Crystal decide what she wants to do and...

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On the way home, Crystal sees one of her characters.

0:22:500:22:54

-75's there.

-75's there?

0:22:540:22:58

Yeah, he's chasing the car, cos he's super fast.

0:22:580:23:00

At home, she sees another vision in the front garden.

0:23:040:23:08

-75's there.

-OK.

0:23:090:23:10

-He's asleep!

-Right.

0:23:120:23:15

SHE LAUGHS

0:23:150:23:18

OK.

0:23:180:23:19

A baby puppy!

0:23:260:23:28

-A what?

-A baby puppy.

0:23:280:23:30

-Oh, really? Where?

-There!

-Right.

0:23:300:23:32

It's called Ten!

0:23:330:23:35

Ten? I've not heard of Ten before!

0:23:350:23:37

He's white and...but he's called Ten.

0:23:390:23:44

Right. OK, well, do you want to go in and see your own dog in a minute?

0:23:440:23:48

Yeah, 75 wants to take Ten to Cranelli.

0:23:520:23:55

OK, shall we go back inside, darling?

0:23:550:23:57

-Yeah!

-OK.

0:23:590:24:01

Initially, it disturbed me.

0:24:040:24:06

Initially, you want to say, "There's nothing there, don't be so silly."

0:24:060:24:11

It's irrational, but there's no point telling her it's irrational,

0:24:110:24:15

there's no point telling her to make them to go away,

0:24:150:24:18

because they won't go away,

0:24:180:24:20

it's as simple as that.

0:24:200:24:22

Bill and Helen find it surreal talking to their daughter

0:24:220:24:25

about the people and the animals that she sees.

0:24:250:24:28

But they need to deal with it in a very matter-of-fact way.

0:24:280:24:31

Mum, there's a new puppy.

0:24:310:24:34

Yeah, called number Ten.

0:24:340:24:36

Cos you've not had any new characters for a while?

0:24:360:24:39

-I've had 27.

-27?

0:24:390:24:42

-Yeah, the bird?

-Hey?

0:24:420:24:45

The bird, the black bird.

0:24:450:24:48

And is 27 nice or nasty?

0:24:480:24:51

-Nasty...

-Oh, dear.

0:24:510:24:53

It's a big, scary, black bird and it lives in the forest.

0:24:530:24:56

I don't think we needed any more nasty ones.

0:24:560:24:59

Her adoptive parents have no idea

0:25:000:25:02

what has brought on their daughter's hallucinations,

0:25:020:25:05

whether the condition has a name or even if it can be treated.

0:25:050:25:08

It would be nice to be able to label it as something, you know,

0:25:080:25:12

some kind of condition.

0:25:120:25:14

But we haven't got a label for it yet.

0:25:140:25:17

But I know that this is something quite deep-seated

0:25:170:25:20

and it's not going to go away in a hurry.

0:25:200:25:23

CRYSTAL SINGS ALONG TO SONG

0:25:270:25:29

# But you can't hold on to water

0:25:290:25:32

# It fills you up but never stays

0:25:320:25:34

# It's only good to wash away today

0:25:340:25:38

# And you're loving me Like water... #

0:25:380:25:44

The past few weeks have been relatively calm

0:25:440:25:46

on the McGuinness Unit, even harmonious.

0:25:460:25:49

-Shall we sing our song to her?

-Yeah.

0:25:490:25:52

# I love you, you love me We're a mental family

0:25:520:25:56

# In a mental home at Prestwich and it's called the McGuinness Unit. #

0:25:560:26:01

We made that up.

0:26:010:26:03

Right, it's really good, apart from the end bit.

0:26:030:26:05

You need like a bit of action.

0:26:050:26:07

It's good wording, though.

0:26:070:26:09

-M...Mc, like...

-M-C-G...

0:26:090:26:12

It's like...

0:26:140:26:15

It's five o'clock - dinner time on the ward.

0:26:240:26:28

Since she was put on a section, Beth has started to comply a bit more,

0:26:280:26:31

she's beginning to eat at meal times.

0:26:310:26:35

They think one of the reasons why I've got an eating disorder

0:26:350:26:38

in the first place was cos I try to control things in my life

0:26:380:26:41

and now they're taking the control of food away from me...

0:26:410:26:45

..I, you know...I don't like it.

0:26:460:26:51

Beth may be eating more, but it's making her feel guilty.

0:26:520:26:56

So she's developed a way of punishing herself.

0:26:560:26:59

I cut when I've eaten as a punishment.

0:27:010:27:04

That's when the voice is more in control.

0:27:040:27:08

It makes me feel better because it's like...

0:27:080:27:11

..it's all just coming out in the blood,

0:27:130:27:15

all the thoughts are just coming out in the blood

0:27:150:27:17

that comes out of your body.

0:27:170:27:19

One day, I walked into the room and she was cutting herself

0:27:210:27:24

and I took it off her to stop her cutting herself.

0:27:240:27:27

I'm such a good friend.

0:27:270:27:29

I did thank her the day after, I hated her that day.

0:27:290:27:32

But they day after, I did thank her.

0:27:320:27:35

Around one in 12 young people deliberately self-harm,

0:27:350:27:39

around 25,000 are admitted to hospital every year

0:27:390:27:42

due to the severity of their injuries.

0:27:420:27:44

It's a continuous problem for staff on the McGuinness Unit.

0:27:460:27:50

As soon as they confiscate something the patients could self-harm with,

0:27:500:27:53

the young people find new ways of hiding them.

0:27:530:27:56

The most sort of common things are sharpener blades,

0:27:560:28:00

razor blades...

0:28:000:28:02

Make sure nothing's been concealed anywhere.

0:28:040:28:08

The young people sort of think

0:28:080:28:10

that we're not that clued up,

0:28:100:28:11

so, you know, you'll come to do

0:28:110:28:14

a search of a poster

0:28:140:28:16

and you'll get a piece of Blu-Tack and have a look through

0:28:160:28:19

and you'll find like a blade stuck inside it.

0:28:190:28:23

So I think now they're not actually allowed Blu-Tack in the bedrooms.

0:28:230:28:27

We encourage them to use sort of sticky tape.

0:28:270:28:30

When I'm in the outside world,

0:28:360:28:38

I do anything to hide my scars.

0:28:380:28:40

Like, I wouldn't even get changed in front of everyone.

0:28:400:28:44

When we was getting changed for practical at college

0:28:440:28:47

in case anyone saw it...

0:28:470:28:49

That helps it fade.

0:28:500:28:53

I had that bandage today and that's all there is to it today.

0:28:530:28:56

It's fine now.

0:28:580:28:59

'It feels more normal in here.'

0:28:590:29:01

Like, literally everyone has done it.

0:29:010:29:05

They don't judge you.

0:29:050:29:06

People on the outside, they judge you on the way you look.

0:29:060:29:11

Like, if they saw me,

0:29:110:29:13

sitting here like this, they'd probably say,

0:29:130:29:15

"You're too fat to have an eating disorder,"

0:29:150:29:18

like cos I am, I'm...I'm fat. I'm...

0:29:180:29:20

I'm just fat.

0:29:230:29:25

I just don't think that'll ever change.

0:29:280:29:30

And now I've got to go and eat dinner.

0:29:320:29:34

Here, she says she hates herself

0:29:360:29:39

and she definitely believes that she will end her life,

0:29:390:29:43

that that will be the only way out.

0:29:430:29:45

And nobody actually understands her.

0:29:450:29:48

Nobody.

0:29:480:29:50

The senior team are meeting to discuss new fears for Beth's safety.

0:29:500:29:55

She's written a letter to staff that has made alarm bells ring.

0:29:550:29:58

And...and she says,

0:29:580:30:00

"I really do need to die.

0:30:000:30:02

"I just really don't know how to do it in this place.

0:30:020:30:06

"Overdosing," she says, "didn't work.

0:30:060:30:08

"Using ligature didn't work.

0:30:080:30:11

"Using sharp objects has not worked."

0:30:110:30:15

You know, she says all these terrible things about herself,

0:30:150:30:20

but if you observe her, you don't get that sense

0:30:200:30:25

that she's going through a lot of this, you don't get it at all.

0:30:250:30:30

But once we discharge her,

0:30:300:30:32

then she will do something terrible whilst out in the community.

0:30:320:30:37

It's a very sad letter. Very, very sad.

0:30:390:30:42

We'll sit down with her, try to review her antidepressants

0:30:430:30:48

and the sleeping tablets with a view to increasing it.

0:30:480:30:53

Just like Beth has a price to pay for eating her meal,

0:30:570:31:00

so does the ward's youngest patient, 14-year-old Crystal.

0:31:000:31:04

Some of her imaginary characters, the rats,

0:31:130:31:15

are not happy when she eats dinner.

0:31:150:31:17

The rats, you see, told me not to eat and I've been eating,

0:31:240:31:28

so they'll come and be mean and they'll hurt me a lot.

0:31:280:31:33

Those are the recent ones

0:31:340:31:37

and the rats were trying to get me to scratch,

0:31:370:31:40

so I scratched through a vein,

0:31:400:31:43

but it didn't really work

0:31:430:31:46

and then, on my other arm, I did most of that yesterday.

0:31:460:31:51

And then, I did that a few days ago.

0:31:510:31:53

But Crystal doesn't just want to harm herself.

0:31:550:31:58

She's told staff at the unit that her imaginary characters, the rats,

0:31:580:32:03

want her to kill her adoptive father, Bill.

0:32:030:32:07

I don't know how it came about,

0:32:070:32:09

but she...she said she felt like killing me sometimes.

0:32:090:32:13

She felt like killing me.

0:32:130:32:15

My fears are it's schizophrenia.

0:32:150:32:18

-I don't think at the moment she would do something.

-No.

0:32:180:32:21

But, sometimes, I don't know if it's a look on her face

0:32:210:32:24

that makes me feel, "No, you're not being silly here,

0:32:240:32:27

"this is actually quite sinister."

0:32:270:32:30

And then it'll pass and it's almost like that person's gone again

0:32:300:32:34

and she's...Crystal's back.

0:32:340:32:36

My dad gets scared of them sometimes.

0:32:390:32:42

They make me feel like I want to kill him and stuff, even if I don't.

0:32:420:32:49

But, like, they make me feel like I do.

0:32:490:32:51

She's very settled on the ward at the minute,

0:32:550:32:57

she spends time in communal areas with others.

0:32:570:32:59

The unit's senior staff are concerned

0:32:590:33:01

about Crystal's change in behaviour.

0:33:010:33:03

Perceptual, er...disturbances.

0:33:030:33:07

Art therapist Charlotte reports back on something

0:33:070:33:10

that came out of their sessions.

0:33:100:33:12

Her hamster died at the weekend.

0:33:120:33:14

Crystal actually got the clay

0:33:140:33:16

and was stamping it and saying, "That's like my dead hamster,"

0:33:160:33:19

and she laughed about it and was saying

0:33:190:33:22

that it was funny when people...when her hamster died, really,

0:33:220:33:26

and talking about ideas of people being harmed

0:33:260:33:30

and it's all right for people to be harmed

0:33:300:33:32

and we tried to explore that a little bit

0:33:320:33:34

in terms of, perhaps, her own experiences,

0:33:340:33:36

thinking that she's been hurt and that it's OK for others to be hurt.

0:33:360:33:41

But her reaction to it was quite incongruent, really.

0:33:410:33:44

I just wanted to mention that. But, otherwise, work sort of is ongoing.

0:33:440:33:49

It's not just the art therapist Charlotte

0:33:500:33:52

who is trying to work with Crystal on her aggression,

0:33:520:33:55

the occupational therapists Vicky and Matt

0:33:550:33:57

talk to her about wanting to kill her adoptive dad.

0:33:570:34:01

I said I don't like my dad because I don't get along with my dad.

0:34:010:34:05

And I think...I think there's some concerns about...

0:34:060:34:10

-I said I want to kill him.

-Yeah.

0:34:100:34:13

I want to love my dad and get along with him,

0:34:130:34:17

but, like, my voices won't let me.

0:34:170:34:19

So is a lot of it driven by the voices, do you think?

0:34:210:34:25

-Yeah.

-Yeah?

0:34:250:34:26

It's about how we can support you to keep you safe,

0:34:260:34:29

but also to keep your dad safe as well.

0:34:290:34:32

Crystal is on another weekend visit home.

0:34:390:34:42

I've got two guinea pigs.

0:34:430:34:44

But I don't like them.

0:34:460:34:48

That one's the oldest.

0:34:490:34:52

Cos, like, we had that one and another one

0:34:520:34:56

and then the other one died and then we got another one

0:34:560:34:59

and that one died and then we got her and she's...alive.

0:34:590:35:03

Crystal's latest changes in behaviour

0:35:140:35:16

are causing tensions with her mother, Helen.

0:35:160:35:18

Give it to me now.

0:35:180:35:20

Give what to you?

0:35:200:35:21

The hair clip that you've pulled the plastic off and it's now sharp.

0:35:210:35:25

-It never had plastic on it.

-Give it to me.

0:35:250:35:28

-Give what to you?

-The hair clip.

-I've not got anything.

0:35:280:35:30

-It's in your hand, Crystal, give it to me, please.

-I've not got hands.

0:35:300:35:33

No...

0:35:350:35:37

-Crystal, open your hand.

-No.

-Look at this, look.

0:35:370:35:41

You did that months ago

0:35:410:35:42

and you've still got marks.

0:35:420:35:44

Thank you.

0:35:440:35:45

Without an answer, it's very difficult to get help and support.

0:35:490:35:54

With an answer, that's the only reason, really. With an answer,

0:35:540:35:57

with something that you can put a name to,

0:35:570:36:00

comes the support and the extra help.

0:36:000:36:03

-Why are you doing that, Crystal?

-I don't know.

0:36:030:36:05

And we've gone through the gamut now of not eating,

0:36:050:36:09

well, you can see the evidence of the self-harm.

0:36:090:36:13

So it's quite scary at the moment.

0:36:130:36:16

I don't sleep very well at night.

0:36:170:36:19

Winter is drawing in.

0:36:280:36:30

Inside the McGuinness Unit,

0:36:350:36:37

15 young people are spending weeks or even months of their lives

0:36:370:36:41

trying to find a way to deal with their illnesses.

0:36:410:36:44

My week's been shit, I've not got discharged,

0:36:550:36:58

my leave has been cancelled and I'm very sad.

0:36:580:37:04

You can tell this place is mental

0:37:060:37:07

when there's people lying on the floor.

0:37:070:37:10

You got me a pressie?

0:37:110:37:13

My mum's amazing, she brings me in loads of stuff.

0:37:130:37:17

-Oh, yeah.

-Yeah?

0:37:200:37:21

Gill is continuing to make good progress.

0:37:210:37:24

She has had more visits from her mum and they are getting on well.

0:37:240:37:28

Thank you.

0:37:280:37:29

Oh! Thank you! I needed one of these.

0:37:290:37:32

And now I want you to gently bring your attention to your breathing...

0:37:340:37:37

..and the sensations in your body.

0:37:390:37:41

She's also no longer being restrained,

0:37:410:37:43

thanks, in part, to what's called mindfulness therapy.

0:37:430:37:47

Just notice what's taking your mind away.

0:37:470:37:50

Let it be...

0:37:500:37:51

..and gently bring your attention back to the breath.

0:37:520:37:56

I had a very insightful day the other day,

0:38:000:38:03

I just realised that I just need to concentrate on myself

0:38:030:38:06

and getting myself better and getting myself out of here.

0:38:060:38:09

I think seeing my mum more helps.

0:38:090:38:12

I'm never, ever going back to 24 hours on the ECA.

0:38:120:38:16

I'm determined not to go back to that.

0:38:160:38:18

I just need to keep on the right track.

0:38:180:38:21

The review team have given Gill a leave plan,

0:38:230:38:25

which allows her increasing amounts of time in the hospital grounds

0:38:250:38:28

as long as everything goes well.

0:38:280:38:30

It started yesterday, when I had five minutes out and again today

0:38:330:38:38

and then tomorrow I've got another five minutes,

0:38:380:38:40

but then, on Thursday, it goes up to ten minutes.

0:38:400:38:44

Then next week, on Monday and Tuesday, I get 20 minutes.

0:38:440:38:48

Then, Wednesday and Thursday, I get 25.

0:38:480:38:51

Friday and Saturday, I get 30 minutes

0:38:510:38:53

and then, hopefully, I'll be able to go home for Christmas.

0:38:530:38:57

PIANO PLAYING

0:38:580:39:00

# Rocking around the Christmas tree

0:39:030:39:06

# At the Christmas party hop... #

0:39:060:39:09

At this time of year, the staff go to great lengths

0:39:090:39:11

to make the ward feel festive for the inpatients.

0:39:110:39:13

In the week before Christmas,

0:39:170:39:19

there are a number of events organised on the unit.

0:39:190:39:23

# All is calm

0:39:230:39:26

# All is bright... #

0:39:260:39:29

In the art class, there is an award ceremony for the patients.

0:39:290:39:33

One of the prizes is for the best writing in an English class.

0:39:330:39:37

The person who did win it, overall, is here

0:39:370:39:39

and that was Gillian, well done!

0:39:390:39:41

I got a pen!

0:39:450:39:46

That's rather funky, that

0:39:480:39:50

and then chocolate, you can tell that's chocolate. Feel it!

0:39:500:39:53

While Gill is enjoying herself at the Christmas concert,

0:39:560:40:00

the review team is deciding

0:40:000:40:01

whether she'll be allowed home on Christmas day.

0:40:010:40:03

Risk to self - there was a self-harm incident over the weekend

0:40:030:40:08

where she got a needle from the clinic room and self-harmed.

0:40:080:40:11

Because the last review was a bit more positive,

0:40:110:40:14

including from college as well, isn't it?

0:40:140:40:16

So this is a week period almost where we had...

0:40:160:40:19

It's deteriorated rapidly...

0:40:190:40:21

Yeah, and it's triggered by Christmas coming up

0:40:210:40:24

and of feeling that...

0:40:240:40:25

I think she probably knows we're not going to give her leave.

0:40:250:40:29

-I don't care!

-I do.

0:40:380:40:40

The risk has been deemed too high

0:40:430:40:46

for Gill to leave the unit on Christmas Day.

0:40:460:40:48

ALL: Bye!

0:41:010:41:04

But it's not bad news for everyone.

0:41:040:41:06

Crystal has been allowed home leave

0:41:060:41:08

for the whole of the Christmas period

0:41:080:41:10

and she's heading off this afternoon.

0:41:100:41:12

No-one wants to spend Christmas Day on a psychiatric ward.

0:41:210:41:25

But eight young people are waking up to this one on the McGuinness Unit,

0:41:250:41:28

away from their families, and that includes Beth.

0:41:280:41:31

It's stupid!

0:41:330:41:34

It don't really feel like it's Christmas, because, at Christmas,

0:41:390:41:43

you're supposed to be at home

0:41:430:41:45

and stay in bed all day, like, with your pyjamas on

0:41:450:41:47

and spend it with your family.

0:41:470:41:49

Run downstairs in the morning and just, like, jump on your parents.

0:41:490:41:53

You feel more lonely because

0:41:530:41:55

you know other people have gone to see their families

0:41:550:41:58

and enjoy Christmas as it is, not just sitting here, waiting.

0:41:580:42:03

Oh, this is wicked! Merry Christmas!

0:42:030:42:06

THEY LAUGH

0:42:090:42:11

This time last year, I was running away from home.

0:42:230:42:27

But this time, it's like, yay!

0:42:270:42:29

I've got my family back, we're all talking again and it's brilliant.

0:42:290:42:32

-I love you.

-I love you too.

0:42:340:42:36

Just after Christmas, a friend of Gill's sadly dies.

0:42:450:42:49

It has a profound effect on her, but the tragedy inspires Gill

0:42:490:42:53

to stop self-harming and look to the future.

0:42:530:42:56

Yeah, I've got this bobble and when I feel like doing it,

0:42:560:43:00

-I'll just do that...

-Ping it.

0:43:000:43:02

Ping it and it reminds me of her

0:43:020:43:05

-and not to do it for her.

-Yeah.

0:43:050:43:07

-I need to live the life that she's not got any more.

-Yeah.

0:43:070:43:11

-It was very distressing, wasn't it?

-Yeah.

0:43:130:43:15

So, for me, you're in a very good place at the moment.

0:43:150:43:18

Do you kind of feel that you're now probably engaging more and...?

0:43:180:43:22

Yeah, yeah, I am trying a lot more.

0:43:220:43:24

For the patients on the McGuinness Unit,

0:43:300:43:32

it's the beginning of a new year.

0:43:320:43:34

Kim, is there a chicken tikka on there?

0:43:360:43:39

I'll put both out and then you can decide.

0:43:390:43:42

Beth is continuing to comply with the eating plan,

0:43:430:43:48

although she may still hide the odd piece of food at meal times.

0:43:480:43:52

They don't know, but I break it up,

0:43:560:44:00

put it in my hand and then put it in my pocket when they don't look

0:44:000:44:03

and I'll hide it underneath more food.

0:44:030:44:07

Because that way, they're getting what they want

0:44:070:44:09

and I'm getting what I want, so everyone's happy.

0:44:090:44:11

We have to speed up a bit.

0:44:130:44:14

-Zip.

-Boing.

0:44:140:44:17

-Zip.

-Zig...boing.

0:44:170:44:19

-Zip.

-Boing.

0:44:190:44:20

-Zip.

-Boing.

0:44:200:44:22

Zip. Boing.

0:44:220:44:24

Zip.

0:44:240:44:25

-Zip.

-Boing.

0:44:250:44:28

-Zip.

-Zip.

-Zip.

-Zip.

0:44:280:44:31

Ever since she arrived at the McGuinness Unit eight weeks ago,

0:44:310:44:34

Crystal's doctors have been trying to establish

0:44:340:44:37

whether her visions are caused by psychosis.

0:44:370:44:40

-Zip.

-Zip.

-Boing.

0:44:400:44:43

-Boing.

-Zip.

0:44:430:44:44

Boing. I'm wondering when this game finishes...

0:44:440:44:47

THEY LAUGH

0:44:470:44:49

That assessment is complete

0:45:050:45:08

and her adoptive parents, Bill and Helen,

0:45:080:45:10

will shortly find out the reality of Crystal's condition.

0:45:100:45:13

As long as she could come home and live a reasonably normal life -

0:45:150:45:20

the worst-case scenario is that she can't manage

0:45:200:45:24

and that she would either be institutionalised

0:45:240:45:28

or she wouldn't manage life on the outside at all

0:45:280:45:33

and the worst of the worst would happen.

0:45:330:45:35

They have been called to a meeting with Dr Acho,

0:45:370:45:41

Crystal's psychiatrist.

0:45:410:45:42

Since her early life, you know,

0:45:440:45:46

she's experienced this neglect, physical abuse.

0:45:460:45:50

She's always been feeling worthless and unwanted.

0:45:500:45:55

She has then developed some protective strategies

0:45:550:45:58

to help her and stop her from feeling lonely and unloved.

0:45:580:46:03

In terms of child development,

0:46:030:46:06

it's something that we all went through.

0:46:060:46:09

At a point in our life, we live in fantasy world.

0:46:090:46:13

Usually, between the ages of three and five,

0:46:130:46:17

but for some children, it becomes bigger and bigger

0:46:170:46:22

and they tend to lose that sense of reality.

0:46:220:46:26

Are we looking at her following any medication?

0:46:260:46:30

She is not psychotic,

0:46:300:46:33

-this is her way of coping...

-Yeah.

0:46:330:46:37

..and that she could, with time, be able to destroy those characters,

0:46:370:46:42

because it's something that she has created

0:46:420:46:45

and it's something which she can work towards getting rid of.

0:46:450:46:50

-OK, thank you very much, doctor.

-Cheers.

-Thank you.

0:46:500:46:53

Thanks for coming.

0:46:530:46:55

Huge relief, there's nothing worse

0:46:580:47:00

than knowing a little bit about something,

0:47:000:47:03

cos you tend to build it up in your own mind.

0:47:030:47:05

So all we want is for her to come home and be able to manage happily

0:47:050:47:11

and go back to school and be happy at school.

0:47:110:47:13

-Maybe I'm expecting too much there.

-Yeah.

0:47:130:47:16

-Hi!

-Hello, darling! Are you OK?

0:47:160:47:19

Look, Look!

0:47:190:47:21

Kirsty did that before she left and I found it in...

0:47:210:47:24

-Oh, that's nice!

-I found it in maths.

0:47:240:47:26

"To Crystal. Love, Kirsty."

0:47:260:47:28

-Oh!

-That's really nice, that.

0:47:280:47:30

Ugh!

0:47:360:47:37

THEY LAUGH

0:47:370:47:39

I won't actually do it, you know.

0:47:390:47:41

# Nah-nah-nah-nah-nah-nah! #

0:47:410:47:42

THEY LAUGH

0:47:420:47:45

-Hiya!

-You all right?

0:48:140:48:16

-Yeah, are you?

-Yeah.

0:48:160:48:18

When a friend visits Beth later in January,

0:48:180:48:20

she has made a big improvement in terms of her eating plan.

0:48:200:48:24

It was my CPA yesterday

0:48:240:48:26

and they said they're going to keep reviewing my section every week,

0:48:260:48:30

so maybe in the next few weeks, I'll be taken off that.

0:48:300:48:33

That's good, then.

0:48:330:48:35

Yeah, and my meal plan's been increased again.

0:48:350:48:38

And I've moved from... I'll show you.

0:48:380:48:40

I've moved from the anorexia nervosa band to the underweight band.

0:48:490:48:54

Where did you start off?

0:48:540:48:56

In the green band - anorexia nervosa,

0:48:560:48:59

now I'm just the underweight!

0:48:590:49:01

So what's after that?

0:49:010:49:03

Fat!

0:49:050:49:06

THEY LAUGH

0:49:060:49:07

It's not fat after that, though, is it?

0:49:070:49:10

-It is!

-No, it isn't!

-Yes.

0:49:100:49:12

-Well, I'm happy you're getting better, anyway!

-Oh, Gabby!

0:49:120:49:15

-Oh, I've missed you, I actually have.

-I've missed you too.

0:49:190:49:22

-Everyone at college misses you as well.

-Do they?

-Yeah.

0:49:220:49:25

Beth believes she has made so much progress in the last few weeks,

0:49:290:49:32

she should be allowed to go home,

0:49:320:49:34

but she cannot leave while she is still sectioned.

0:49:340:49:37

So she's taking the matter to a tribunal.

0:49:370:49:39

You can also get discharged there as well,

0:49:390:49:42

so that's what I'm hoping will happen.

0:49:420:49:45

I really want to go home,

0:49:450:49:47

so I'm packing now.

0:49:470:49:49

The law allows patients to appeal against sections

0:49:520:49:55

if they feel they have a case.

0:49:550:49:57

I don't really want to kill myself any more.

0:50:000:50:03

There's things everywhere that you can actually self-harm with.

0:50:030:50:06

Like, you can self-harm with this.

0:50:060:50:08

I'm not really that desperate to do it any more.

0:50:100:50:13

Beth cannot leave of her own free will,

0:50:200:50:23

but Crystal is being discharged today.

0:50:230:50:27

Now, I feel that I can talk to my mum and dad more and...

0:50:270:50:31

I can tell them when I've been having a bad day.

0:50:310:50:34

And I can, like, trust them to not get mad.

0:50:340:50:38

I used to never tell them anything.

0:50:380:50:41

The doctors are confident she does not have a psychotic illness,

0:50:440:50:48

which means she is not a threat to herself or others

0:50:480:50:50

and can go home.

0:50:500:50:52

-You're just excited to go home, I hope.

-No!

0:50:520:50:55

-Pardon?

-No!

-No? Yeah.

0:50:550:50:57

She and her parents understand what's going on inside her head

0:51:010:51:04

and now know how to manage it.

0:51:040:51:07

I'm actually going to have a future.

0:51:070:51:09

Like, I do think more of the future now, like,

0:51:110:51:15

when I first came in here, I just thought that was it

0:51:150:51:18

and I was never going to get better and I'd be in here forever

0:51:180:51:22

and I just wanted to die.

0:51:220:51:24

I think it's a case of coming to terms

0:51:240:51:28

and learning to live with stuff - it doesn't go away.

0:51:280:51:32

It's just about coping.

0:51:330:51:35

When you can't cope, you tell people.

0:51:350:51:37

-Bye, Crystal!

-Bye!

0:51:430:51:46

Bye!

0:51:460:51:47

Gill has made a remarkable breakthrough.

0:51:580:52:00

She's finally been moved off the acute corridor

0:52:000:52:03

and now has a room on the general ward with all the other patients.

0:52:030:52:06

Mind the mess. I'm a bit untidy.

0:52:060:52:10

One minute.

0:52:100:52:13

Dirty clothes, dirty clothes,

0:52:130:52:15

clean clothes in the dirty wash basket.

0:52:150:52:18

Yeah, and just a heap of junk on there.

0:52:200:52:23

SHE CHUCKLES

0:52:230:52:26

For the past six weeks,

0:52:260:52:27

Gill has been slowly building up her leave away from the ward.

0:52:270:52:30

-What's in it? Hydrogen peroxide?

-Uh-huh.

0:52:300:52:33

It may have started only as five minutes in the hospital grounds...

0:52:340:52:38

What do you think? Let me see.

0:52:380:52:39

..but now Gill is preparing to go out into the community

0:52:390:52:42

for the first time in six months.

0:52:420:52:44

On a trip with Vicky and Matt,

0:52:480:52:50

she is trying to show she is well enough to be taken off her section,

0:52:500:52:53

and eventually be discharged from the unit.

0:52:530:52:55

It's really good, cos I get time off the unit

0:52:570:52:59

and I can, like, just be out with normal people.

0:52:590:53:02

Cos, like, when you're out,

0:53:040:53:06

people don't know that you're in, like, a unit or anything.

0:53:060:53:09

So, like, it's a bit strange sometimes, cos it's like,

0:53:090:53:13

"Oh, my gosh, I have to go back there, don't I?"

0:53:130:53:16

This trip is meant to be fun and relaxed,

0:53:160:53:19

but Vicky and Matt are watching Gill closely to see how she behaves.

0:53:190:53:23

Chicken, bacon and mozzarella.

0:53:230:53:25

Treatment at the McGuinness Unit

0:53:250:53:27

is less about finding a cure for the patient

0:53:270:53:30

and more about helping them to find ways of coping in the outside world.

0:53:300:53:34

Any typical adolescent will become distressed at times

0:53:340:53:37

and our task is not to make the perfect adolescent,

0:53:370:53:40

it's actually to support young people to build resilience,

0:53:400:53:44

to build confidence, that when they become distressed, actually,

0:53:440:53:47

they're able to manage it more effectively.

0:53:470:53:50

They're able to feel confident in themselves

0:53:500:53:52

and they can go on and live their life with its ups and downs,

0:53:520:53:56

without some of the negative consequences of...of that distress.

0:53:560:54:01

First, I'd prefer it to be in white...hmm...

0:54:010:54:04

SHE LAUGHS

0:54:060:54:08

Today, Beth's future is going to be decided.

0:54:110:54:14

She has appealed against her section

0:54:140:54:17

and this afternoon a tribunal will decide

0:54:170:54:19

if she's well enough to be taken off it.

0:54:190:54:21

I could ultimately be discharged,

0:54:210:54:23

but I'd need to be taken off my section today.

0:54:230:54:26

It's basically just a court and you've got three independent people

0:54:260:54:31

and they all basically assess you

0:54:310:54:34

and tell you whether you're well enough to go home or whatever,

0:54:340:54:37

but...I think I'm well enough to go home now.

0:54:370:54:41

Good luck!

0:54:410:54:42

If the decision goes her way,

0:54:450:54:47

she could be going home after the meeting.

0:54:470:54:50

Are you coming through?

0:54:520:54:53

The tribunal lasts two and a half hours.

0:55:040:55:07

It's not good news for Beth -

0:55:150:55:17

she must remain on her section and in the hospital.

0:55:170:55:20

On the same afternoon,

0:55:230:55:24

feelings could not be more different for Gill,

0:55:240:55:27

who has reason to celebrate.

0:55:270:55:29

I'm coming off my section tomorrow!

0:55:290:55:31

-You what?

-I'm coming off my section tomorrow!

0:55:310:55:34

BOTH: Yeah!

0:55:340:55:36

The first call she makes is to her mum.

0:55:360:55:39

I'm getting taken off it tomorrow.

0:55:390:55:41

I'm so happy!

0:55:460:55:48

One afternoon,

0:55:490:55:51

two completely different decisions.

0:55:510:55:53

Dismay for one patient and joy for another.

0:55:570:56:00

I'm getting taken off my section!

0:56:000:56:03

Crystal returned to school and is doing well.

0:56:090:56:12

For Beth, her struggle goes on.

0:56:120:56:14

Tomorrow's ages away,

0:56:140:56:16

when you've been stuck in here almost six fucking months!

0:56:160:56:19

-No!

-Just calm down.

0:56:200:56:23

But she's not the only one with anger issues.

0:56:230:56:25

Just do it. You should kill yourself.

0:56:250:56:28

HE GRUNTS

0:56:290:56:30

Oh! Fucking hell!

0:56:310:56:33

I hate it.

0:56:330:56:35

Really hate it.

0:56:360:56:38

What a tit!

0:56:380:56:39

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