Episode 1 Helicopter Heroes


Episode 1

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When you're with someone who's critically ill or seriously injured,

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every minute you wait for medical aid to arrive feels like an hour.

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Which is why a helicopter like this can be one of the most beautiful sights in the world.

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This is the Yorkshire Air Ambulance and their business is saving lives.

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From the Dales to the big cities of Leeds and Sheffield, patients in the UK's biggest county

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are never more than 10 minutes from a hospital, thanks to this 150-mile-an-hour lifesaver.

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And every day brings a new life or death emergency for its team of flying paramedics.

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I'm Rav Wilding and this is Helicopter Heroes.

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Today, a two-year-old girl fights for life after an accident on the family farm...

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-Extremely serious at the moment.

-She's gone quiet!

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..but the chopper's broken down.

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Paramedic Sammy struggles to keep her cool as reckless bikers threaten the safety of her patient.

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That's ridiculous.

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There's a Royal visitor as the crew take delivery of a new helicopter.

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-Do you bring them in through the side door?

-We do.

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And there's a risky landing on one of the UK's busiest motorways.

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Yorkshire's flying paramedics see some of the worst things that happen to the county's five million people.

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Most of Helimed 99's crew are parents

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and they find it doubly difficult to deal with accidents when the victims are children.

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At Yorkshire Air Ambulance's control room, a frantic mother is on the line.

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Helimed 99 can reach 150 miles an hour.

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If pilot Steve Cobb could fly faster, he'd do it this morning.

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A three-year-old been knocked down by a horse,

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-initially not breathing but she is breathing now.

-Oh, dear.

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We just have to deal with what we find.

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We don't know exactly what has happened until we get there.

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There is no point in getting worked up about anything until we know what we are being faced with.

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No one likes dealing with seriously ill children.

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It does touch a nerve with most of us,

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so, obviously try and do the best way we can.

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But there's a problem.

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One that means Helimed 99 might never reach its patient.

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Just to let you know we've just had chip light up in the gear box.

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The gear box that drives the chopper's rota could be breaking up.

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They look calm, but this emergency is serious and the danger is real.

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They are doing it by the book.

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Temperature and pressure fine.

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"Land as soon as practicable.

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"If indication is abnormal, land as soon as possible."

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Planned landing. We are almost there anyway.

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It may be that we can't transport, but we will cross that bridge when we get to it.

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They've made it. The chopper is on final approach to the field where the accident happened.

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The ground ambulance crew have reached little Amelia Tinkler.

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She has a suspected fractured skull.

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Her mum, Lynne, is terrified.

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The two-year-old was hurt in a freak accident when her pet pony kicked a steel gate that swung and hit her.

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I've got a two-year-old toddler knocked by a horse

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and flung about 50 yards across the field and the gate.

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Chest sounds are clear. We've got a head injury, but I think the blood is in her mouth.

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We had a warning light come on on our way, so we're just ringing engineering.

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Could you get some suction so at least we can clear her airway?

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AMELIA WAILS

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Amelia is seriously ill. She's bleeding heavily and they need to keep her airway clear.

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She's gone quiet.

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She's just tired out, sweetheart.

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She's still breathing.

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Extremely serious at the moment. I think she's been hit by her pony

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as the pony's jumped over the fence.

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Initially she was unconscious, but she has come round.

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The fact she is crying out in pain, although distressing for Mum and Dad, at least she's conscious.

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We don't want her to go quiet and as a result of that stop breathing.

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Steve's trying to confirm whether the warning light on his cockpit panel is genuine or a false alarm.

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Simon Cavanagh's trying to keep Amelia's spirits up.

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All right, Amelia?

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Just going to get that blood out of your mouth. There you go.

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There we go. Good girl. That's much better.

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Amelia is an hour from specialist care by road - time she may not have.

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Try and stay still for me.

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This is her parents' worst nightmare.

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But pilot Steve could face a heart-breaking decision -

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balancing the life of a little girl against the safety of his crew.

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They can't take off unless the fault is fixed.

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Coming up on Helicopter Heroes, Steve turns mechanic in an attempt to put his chopper back in the air.

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The safety of the aircraft and the crew has got to be considered as well.

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Helimed 99 gets a sister ship as the air ambulance service expands.

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It's a really nice machine to fly.

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And paramedic Lee opens the door 100ft up to help with a life-saving landing on an urban motorway.

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Off-road biking is a booming sport and the dangers are obvious.

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Helimed 99 are often called to those who've taken on the rugged Yorkshire terrain and come off second best.

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The motorcycle trials area, Flappits Quarry at Denholme.

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We get plenty of jobs there.

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This is two separate incidents with two motorcyclists injured.

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Flappits Quarry in West Yorkshire is a magnet for offroad bikers like Paolo Gallone.

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He was catapulted off his bike and landed heavily. He hasn't moved since.

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He needs help fast and the land ambulance can't get near him.

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As the crew circles the scene, there appears to be only one biker injured.

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But this isn't going to be a straightforward landing as hundreds of bikers career around the quarry.

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Do we want to wait until the police have secured that area?

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I don't think it's the police, I think it's the supervisor.

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Pilot Steve has landed here many times, but he knows many of the bikers will ride towards the scene

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and in the past, bikers have even ridden underneath the helicopter as it's landing.

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We sometimes have problems with the landing areas

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when we have no control over the people or equipment down there.

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Sometimes we arrive and people are just running about everywhere and we can't see exactly what is going on.

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There is also this one down here.

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To make matters worse, the police haven't arrived to secure the area.

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If pilot Steve thinks it's unsafe to land, they will have to leave a patient who needs their help.

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We need to make sure that everyone in the aircraft is looking outside

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and trying to make sure that the area is secure,

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but it's not always easy when you can't see.

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In the final part of the approach, the landing area is genuinely blocked out. It gets quite tricky.

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Paolo is in luck, the bikers stay far enough away so Steve can land.

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But the danger is not over.

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As paramedics Pat and Sammy start to treat the patient, Steve and the helicopter are surrounded by bikers.

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I fell off my motorbike and it fell on top of me.

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He has taken a knock to his head and to his lower leg.

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We are cutting the boot off to have a look and see what is going on.

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-Can you feel that there when I am pressing?

-Yeah.

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All right, Paolo.

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This is a dangerous situation. Bikes are racing past where Pat and Sammy are trying to treat Paolo.

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Guys, turn it off.

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Do they always make this much noise?

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A lot of people aren't watching where they're going.

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They're too busy watching what is going on here.

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There's the potential for one of them to come off and cause another accident.

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It can get a bit noisy and a little bit wild at times.

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Right, have you ever had gas and air?

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-No.

-This is the same stuff that women deliver babies on.

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It might make your voice sound funny but we're not worried about that if you're not.

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Before they can do anything, they must stabilise Paolo's leg

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and ensure they don't become casualties themselves.

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We'd just like protecting please and a little bit less noise around the patient cos that's ridiculous.

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Driving up to him like that.

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Can Pat and Sammy get their patient into the helicopter before anyone else gets hurt?

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Coming up on Helicopter Heroes - even the police have their hands full taming the offroad bikers.

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It's not nice and it's not safe.

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Pilot Steve is under pressure.

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Two-year-old Amelia's life could depend on his DIY skills.

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Just a bit of trouble getting this plug back on at the moment.

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And airlifting an injured driver will mean a difficult landing.

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It's not going to be able to land where we are now.

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It costs £3,500 a day to keep one of these in the air.

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The people of Yorkshire have a reputation of perhaps being a little careful with their money,

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but no-one minds putting their hand in their pocket when the chopper you're buying could save your life.

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There is 6,000 square miles of Yorkshire.

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It's the biggest county in England and 10% of the UK's population live there.

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Helimed 99, the Yorkshire Air Ambulance, is busy.

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We have the biggest motorway network in the UK.

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And a lot of very, rural remote places.

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If we get, for example, a horse rider falling and seriously injured

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and a road traffic accident at the same time, which do we go to, which is the most serious incident?

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Helimed 99 took 300 people to hospital last year and they could have flown more.

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The answer would be to have two aircraft so we're able to respond

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to two emergencies at the same time. That's one thing we are aiming for -

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to purchase a second aircraft to enable us to respond when we are faced with two emergencies.

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A large package has arrived for the Yorkshire Air Ambulance.

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It's been shipped over from Jakarta, via Tilbury Docks and then by lorry to an airbase in Gloucestershire.

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Wrapped in vast amounts of bubble wrap is the answer to Mick's prayers - a second air ambulance.

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Mick and his new pilot Tim Taylor have come down to pick up the new helicopter,

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call sign Helimed 98.

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It's good. It's looking the part.

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I can't wait to take it out of the hangar and fly it.

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I have been looking forward to it for ages. It's like buying a new car.

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Lots of brand-new equipment, new moving map, weather radar,

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wire cutters, new medical fix, it's a nice machine to fly.

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Back in Sheffield, paramedics Pat and Lee have formed a welcoming committee.

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It's been a long time coming

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but we've finally got there. This is its arrival today.

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Obviously we've been waiting all day and it's fair to say it's the first time in Yorkshire for it.

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Years in the planning and finally it's here.

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The paramedics are keen to give their new helicopter the once over.

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It feels fantastic. What you see here is what the people of Yorkshire have bought.

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All their hard work, all the charity fundraising,

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all the input from everyone around Yorkshire, this is the machine that belongs to them now.

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It's a great day. Everyone is really happy to be looking round it.

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Hopefully it will do a lot of missions and save a lot of lives.

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The next day, Helimed 98 is off on its first mission.

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They may have a new state-of-the-art computerised navigation system in the front,

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but in the back the navigation system has gone horribly wrong

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as Pat struggles to unfold his brand-new map of North Yorkshire.

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I hate new maps!

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The crew are on their way to the Dales.

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This is the first job for the new aircraft. Exciting times.

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Obviously, it's a virgin run so we will see how we get on.

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The new helicopter makes good time at 150 miles an hour

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and it doesn't have to follow the windy B roads down there.

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Does that look like them?

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Coming down a hill at speed, a cyclist has hit a dry stone wall at the bottom.

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There was only ever going to be one winner.

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He misjudged the bend. To miss a car, he hit the post of the gate.

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Kevin Thompson needs to get to hospital.

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An eyewitness says he has been out cold for five minutes. Much too long.

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His face is battered and he has shoulder and chest injuries.

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Pilot Tim finds out that, in this job, he has more to do than just fly the chopper.

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Quite a nice place for him to come cycling. It's a lovely day up out in the Dales.

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Because of where we are and the distance to the nearest hospital,

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we are going to fly him to Harrogate, about 15 minutes away.

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Pat's worried about his patient's head injury.

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Before they set off, he wants to check out the evidence.

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What's his cycle helmet like? Is it damaged?

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This helmet has done its job.

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Cracked right through.

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If Kevin hadn't been wearing one, things could have been much worse.

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Pilot Tim is pleased with the way his first flight is going.

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It's doing what it says on the tin.

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I just have to put some newspaper on the floor so they don't muddy it up too much.

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With his patient safely on board, the helicopter's computers plot a route to take him to hospital.

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-How is it?

-Displayed on there.

-Beautiful.

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A few minutes later, and they touch down on Harrogate Stray, right next to the hospital,

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and their patient is in the hands of the doctors.

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Helimed 98's crew are pleased with the way the new helicopter has performed.

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It seemed to go really well. A nice, easy fit to work around inside.

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So, yeah, it's worked out all right, patient's transferred well

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and we have dropped them off at Harrogate Hospital and the doctors are seeing him there.

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With Helimed 98's first mission successfully done, Tim and the crew head to their new base at Sheffield.

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Ahead is another important day.

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It's Royal visit time - the Duke of York.

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The former helicopter pilot is dropping in to open the unit.

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Lee's technical skills are once again in demand.

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Lee, how do you use the vacuum cleaner?

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As well as his cleaning duties, Lee has also been brushing up on his Royal protocol.

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It is my first time meeting a Royal.

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I had to have a quick word with someone to see what to say in reply

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if he spoke to me, and obviously it's your Royal Highness and then sir.

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It's time for Lee to put his meeting and greeting training to the test.

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The Duke of York takes great interest in air ambulance work.

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He flew Sea King helicopters during the Falklands war and still regularly flies.

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To get a patient in and out, do you bring them in through the side door?

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-We do.

-The side door obviously opens.

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It's a flying visit but an important one, and Lee says goodbye the only way he knows how.

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You can always pop in for a brew.

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Now that I know that you're here, I'll do that.

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At the end of the day, he will have a cup of tea like anyone else. He knows he can come and see us!

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Coming up on Helicopter Heroes...

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Helimed 99 is under siege by bikers as the medics try to treat an injured rider.

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I don't think they appreciate it would render us inoperable if they just bumped her.

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And a woman driver is fighting for her life but the crew have to find a landing site on an urban motorway.

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You are looking well over the road now.

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Compared with cars, or even motorbikes, helicopters are not the safest way to travel,

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which is why Helimed 99's pilots sometimes have make tough decisions in the interest of safety.

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Amelia is two years old and critically ill.

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Her mum, Lynne, is frantic.

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She saw what happened.

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She was hit by a metal gate after her pet pony kicked it.

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Her skull is fractured and she's bleeding heavily.

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She needs to get to neurosurgeons quickly.

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But Helimed 99 may not be able to help.

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We do have a transition chip light, which means that we will fly to our next place of landing.

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I'll have to ring and see what they say. It may be that we can't actually transport.

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Amelia must get to hospital fast.

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Steve is trying to fix the chopper in a stubble field while paramedics treat Amelia in a paddock.

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The blood in her mouth is blocking her airway. Simon needs to use a pump to suck it out.

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That's better, isn't it?

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Although she is only two, Simon reassures his patient.

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He's got a three-year-old himself, this comes naturally.

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We're going to put you on a special stretcher.

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Teddy's coming.

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Mummy's here.

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Everybody's here. You're quite safe.

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It's time to move Amelia, very gently.

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As well as everything else, she may have a spinal injury.

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Steve is still trying to fix the chopper's gear box.

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The paramedic crew still don't know whether the helicopter can fly Amelia to the treatment she needs.

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For the moment, we're going to transfer the little girl on to the ambulance.

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-It's a little bit warmer for her.

-Do you want to put the monitor on it?

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We should see in a few minutes whether the helicopter can fly.

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We will make a decision then.

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On three. One, two, three.

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Behind the scenes Helimed 99's engineers have been constantly

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on the phone to Steve helping him sort out the gear box problem.

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Everyone knows Amelia's life depends on it. Back at the helicopter, there is good news.

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Cleaned the plug off and then we are going to fly this flight

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and have a look when we get to the other end.

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Just having a bit of trouble getting the plug back on.

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Simon, can you hear me? We will fly her. We will fly her.

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The safety of the aircraft and the crew has to be considered as well.

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But the engineer says it's fine to go, so we will go with that.

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We are going to fly to James Cook which is the nearest hospital that can deal with paediatric neuro.

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It's in the best interests of the little girl to take her up there.

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It's what everyone wanted to hear.

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With Steve still working in the engine bay, Amelia is loaded into the aircraft

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for the ten minute flight to the waiting surgical team.

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It's been a tense and exhausting time for the paramedics and crew, but most of all for Amelia's mum.

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Steve the pilot could have been faced with a terrible decision -

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having to say he couldn't fly Amelia.

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But today, things worked out. She will be on her way soon.

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With the final catches closed on the engine bay, Steve can get ready for take off.

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Amelia is being prepared for the short flight to Middlesbrough.

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She needs oxygen to help her breathe and her mother is coming too.

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Helicopter pilots are always cautious.

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They fly complex machines and errors of judgment can cost lives

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but Steve has made sure that Helimed 99 is fit to make this vital flight.

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In the back, Amelia has stopped crying. Her eyes look blank.

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Her mum watches everything.

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Paramedic Simon Cavanagh's job is to monitor Amelia during the flight.

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He knows children can recover quickly or go downhill fast. Everyone is worried.

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Is she still breathing?

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Oh, yeah. I will get a lot more animated if something bad happens. Don't worry.

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Her pulse is nice and strong and steady. Her breathing is nice and steady as well.

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No reason to believe she has any nasty limb fractures or anything like that.

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Her lungs are nice and clear, and her breathing as it should be.

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The intercom tells everyone they have reached their destination.

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Helimed 99 and its precious cargo have made it.

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The thing is with children, they tend to get ill very quickly.

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One minute they can be fine and talking to you, and the next minute they can stop breathing.

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A lot of the paramedics and technicians up and down the country,

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we've all got children, it's the type of job that anybody hates.

0:25:070:25:11

Paramedic Simon goes with Amelia and her mum into the trauma unit.

0:25:110:25:16

Surgeons are waiting to operate.

0:25:160:25:18

Amelia is critically ill and the crew are exhausted, physically and emotionally drained.

0:25:180:25:26

I've got a son who is three, so when they're hurt it's just awful.

0:25:260:25:32

It's the worst sort of job, anything to do with kids.

0:25:320:25:37

It's not only because little people hurt,

0:25:370:25:40

but also the trauma for relatives.

0:25:400:25:42

It's just awful.

0:25:420:25:45

It really is awful.

0:25:450:25:47

Coming up - will Amelia recover from her terrible head injuries?

0:25:490:25:55

And lights, pylons and trees, but they have got to land here.

0:25:550:26:00

How far are we from it?

0:26:000:26:02

You're only about ten foot off the blades.

0:26:020:26:06

At the quarry in West Yorkshire, the paramedics are trying to treat a rider who has come off his bike.

0:26:100:26:17

The motorbike fell on top of me.

0:26:180:26:21

Despite hundreds of bikes careering across the site, Helimed 99 has managed to land.

0:26:230:26:29

Paramedics Pat and Sammy are trying to treat Paolo Gallone

0:26:290:26:32

who has broken his leg, but this is a increasingly dangerous situation.

0:26:320:26:37

We would like protecting, please, and a bit less noise around the patient.

0:26:370:26:42

Cos that's ridiculous, driving up like that.

0:26:420:26:46

Quite intimidating with all these bikers and noise

0:26:460:26:49

and charging up at you and throwing a bit of dirt at the patient.

0:26:490:26:54

Before they can load Paolo onto the helicopter, they must stabilise his broken leg.

0:26:540:27:01

That means a painful move into a splint.

0:27:010:27:05

Straighten this one out for us, pal.

0:27:050:27:07

That's it. Great, Paolo.

0:27:070:27:09

Right behind you now. Can you just shuffle over a bit?

0:27:110:27:14

Paolo is in a lot of pain.

0:27:160:27:19

He has been lying on the hard ground of the quarry for over half an hour.

0:27:190:27:21

Don't be fooled by the sunshine - it's a cold day.

0:27:210:27:25

Without Helimed 99, Paolo would be facing

0:27:250:27:28

a chilly and painful stretcher journey to an ambulance over a mile away.

0:27:280:27:33

Instead, he'll be in hospital within minutes.

0:27:330:27:36

You all right now it's been been splinted up?

0:27:360:27:40

But there's still time for another biker to nearly cause yet another accident.

0:27:430:27:49

I can't believe how close he was. Practically underneath the rotor head.

0:27:490:27:53

I don't think they appreciate how dangerous and how it would render us inoperable if they just bumped her.

0:27:530:28:00

-Clear left.

-Clear rear right. Go straight up high.

0:28:000:28:07

Even in the helicopter, the crew are still in danger.

0:28:110:28:16

Pilot Steve must lift off quickly to prevent him being blinded by the clouds of dust.

0:28:160:28:21

There is still time for another twist in this rescue.

0:28:290:28:33

There is going to be a bit of a delay, there's cows blocking them.

0:28:370:28:40

The ambulance, on its way to transfer Paolo to Airedale Hospital, is stuck.

0:28:400:28:47

With the stray cattle safely back in the field,

0:28:470:28:49

Paolo can finally begin the last leg of his journey to hospital.

0:28:490:28:53

-Can I stand on this leg?

-Put that one down to the ground.

0:28:530:28:58

Lower yourself nice and steady.

0:28:580:29:01

Shall we go down a bit so you haven't got to do the splits.

0:29:020:29:06

It was a bit of a challenge. It's always a messy, unco-ordinated job.

0:29:060:29:11

Invariably we land as close to the patient as we can get.

0:29:110:29:14

The road crew always have to walk a certain distance.

0:29:140:29:17

I never feel safe around my patient until the police have arrived and secured all the bikers.

0:29:170:29:23

Coming up on Helicopter Heroes - down on the farm where little Amelia Tinkler was hurt,

0:29:230:29:30

they're waiting for news from intensive care.

0:29:300:29:34

When you are driving, statistically the motorway is the safest place to be.

0:29:390:29:44

But, when things go wrong, reaching you can be very difficult.

0:29:470:29:52

It's usually Helimed 99's life-saving paramedics that get all the attention.

0:29:540:29:59

Today, it's the turn of chief pilot Steve Cobb to take centre stage.

0:29:590:30:04

On the outskirts of Manchester, a car has careered off the M60 motorway.

0:30:040:30:08

The driver has suffered a huge impact and is seriously injured.

0:30:080:30:13

Numerous emergency services are already on the scene.

0:30:130:30:16

But they're missing one vital piece of equipment - the helicopter.

0:30:160:30:20

Manchester control, Helimed 99, we'll be about nine minutes.

0:30:200:30:24

This would normally be a job for the North West Air Ambulance, but they're out on another emergency.

0:30:240:30:30

Helimed 99 must travel over 40 miles to do the job.

0:30:320:30:36

It looks to be

0:30:360:30:38

quite a large intersection where several major routes combine.

0:30:380:30:42

It's a requirement for safety that both carriageways are closed when we land on the carriageway.

0:30:420:30:50

That has been pre-prepped and we can go straight in.

0:30:500:30:54

As Helimed 99 approaches the scene, there is a problem.

0:30:540:30:59

The incident is not on a dual carriageway, it's on a narrow slip road.

0:30:590:31:05

It's an incredibly tight landing site, and there are obstacles everywhere.

0:31:050:31:10

You've got wires. Something stood in the middle of that road, the slip road where they all are.

0:31:100:31:16

Some stanchion on the left. Light stanchions.

0:31:160:31:21

There's a wire there.

0:31:210:31:23

Steve has landed in some tight spots before, but this is going to be close.

0:31:230:31:28

We've got a light stanchion in my four o'clock, but we're going to be clear of that

0:31:280:31:34

and then there's no more on the right-hand side, as far as I can see.

0:31:340:31:38

You're well clear on your left.

0:31:380:31:40

We're over the wood at this point.

0:31:400:31:43

Can I crack the door at all?

0:31:430:31:45

It's such a tight landing, Lee opens the door to make sure they don't hit anything.

0:31:450:31:50

Steve's under immense pressure.

0:31:520:31:55

Trees, pylons and roadside lights are just feet from the helicopter blades.

0:31:550:32:01

OK, you're not gonna be able to land where we are now.

0:32:010:32:06

It's touch and go.

0:32:090:32:11

Steve knows the patient needs them, but this is dangerous.

0:32:110:32:16

Yeah, turn here, please, Steve, you're looking well over now.

0:32:160:32:21

You'll be coming one foot. OK, you've got four foot from the edge, you're on the road.

0:32:210:32:28

He's done it. They're down and everyone can breathe a huge sigh of relief.

0:32:280:32:35

Great, well done, mate.

0:32:350:32:37

They're safe, but what about the patient?

0:32:370:32:40

This is Nazahol Zharny and she's in a bad way.

0:32:400:32:44

Fire fighters have freed her from the wreckage but she could have serious spinal injuries.

0:32:440:32:50

Lee now takes over. He must get Nazahol onto a helicopter and into hospital as fast as possible.

0:32:500:32:56

The blood pressure's running a bit low.

0:32:560:33:00

As Lee and Tony hook Nazahol up to their equipment, pilot Steve inspects his makeshift helipad.

0:33:000:33:06

Yeah, this one's tight. It's more of a link road between two motorways,

0:33:060:33:11

it's only a dual carriageway. It's a ditch as well, bit of a cutting.

0:33:110:33:17

You think you're closer than you really are so you're a bit more careful than you need to be.

0:33:170:33:23

But Steve can't relax yet, he's got to do exactly the same again, but this time in reverse.

0:33:230:33:31

Lift up initially, do a 180.

0:33:310:33:34

-OK.

-To the left.

0:33:340:33:37

It's clear right. Keep it coming, Steve. Keep it coming.

0:33:420:33:45

Yes, still clear, come round. Clear the right at 3 o'clock.

0:33:470:33:51

OK, just forward a touch if you can.

0:33:510:33:55

Forward. That's good, mate, you're clear of that.

0:33:550:33:59

You can go straight now. Closing the door.

0:33:590:34:02

Cleared the trees to your left.

0:34:050:34:09

Clear now, you're well safe. Got power out to the right.

0:34:090:34:14

We're not above them yet.

0:34:140:34:16

Thanks to Steve, Nazahol has been given the best chance of making a full recovery

0:34:260:34:32

and she'll be receiving hospital treatment in just 10 minutes.

0:34:320:34:37

Keep coming, keep coming.

0:34:370:34:40

Fortunately, there's a nice big helipad at Manchester's Wythenshawe Hospital.

0:34:400:34:46

Keep coming...

0:34:460:34:49

Steve might take the plaudits for this particular success story,

0:34:490:34:53

but it's also relied on good old-fashioned teamwork.

0:34:530:34:55

She's in the best place now to get the best of help.

0:34:550:34:59

Quite a difficult landing, quite tight. Obviously we landed on the carriageway -

0:34:590:35:05

lamp stanchions on both sides of the road, a lot of trees, a lot of vehicles and emergency vehicles.

0:35:050:35:13

Pilot did really well to get us down where he got us.

0:35:130:35:18

Everybody's aware that in them situations to keep it safe, we've all got to point out the hazards -

0:35:180:35:25

beneath you, above you, to the side of you.

0:35:250:35:31

It's quite interesting when the pilots are not far away from the lamp stanchions.

0:35:310:35:37

So it gets you thinking, yeah, it's 360 degrees, up and down.

0:35:370:35:41

Now let's catch up on the case of Amelia Tinkler,

0:35:460:35:49

the little girl whose skull was fractured in three places in a freak accident on the family farm.

0:35:490:35:54

Just two years old and clinging onto life.

0:35:580:36:03

Amelia's mum Lynne is frantic.

0:36:030:36:05

She's still breathing.

0:36:050:36:08

The powerful combination of a horse and a swinging metal gate impacting on a very fragile little skull

0:36:080:36:15

has left Amelia critically injured.

0:36:150:36:17

She needs an emergency operation soon.

0:36:170:36:21

By the time Helimed 99 arrived at James Cook Hospital, the surgical team were waiting for Amelia.

0:36:230:36:30

They spent three hours in theatre operating on her fractured skull.

0:36:300:36:35

You're a special little girl, aren't you?

0:36:430:36:48

Stunning!

0:36:480:36:50

Very pretty girl.

0:36:500:36:51

For two weeks, mum Lynne has not left Amelia's bedside.

0:36:510:36:55

She's got three skull fractures, two jaw fractures,

0:36:570:37:00

and two plates and screws. Plates are a millimetre thick

0:37:000:37:06

and a broken bone just above her elbow.

0:37:060:37:10

But she's sitting up a bit better now.

0:37:100:37:13

Amazingly, Amelia has bounced back from her injuries.

0:37:130:37:17

During her nine-day vigil at the bedside, mum Lynne has had plenty of time to relive what could have been.

0:37:170:37:24

Thought she was dead.

0:37:240:37:27

It was the scariest thing I've ever seen.

0:37:270:37:31

Scary, and you're on your own as well. Nobody there.

0:37:310:37:36

That poor woman on the phone...when I rang the ambulance.

0:37:360:37:42

She got some grief, didn't she?

0:37:420:37:44

Lady on the phone wanted to keep me on the phone.

0:38:010:38:05

I was gonna ring somebody, she said, "No, I'd rather you stay on the phone."

0:38:050:38:10

Bless you!

0:38:100:38:12

And no-one is happier Amelia is feeling better than ambulance dispatcher Kerry Stewart.

0:38:150:38:20

I tried to reassure her by saying it's on the way, we can help her.

0:38:200:38:25

I'll stay on the phone with you and tell you what to do

0:38:250:38:28

and she did calm down and she was listening to me.

0:38:280:38:32

So she was able to help her. Just kept reassuring her by saying you're doing a really good job.

0:38:410:38:46

Mum Lynne knows how lucky she is that Amelia didn't miss out on her life-saving flight.

0:38:540:39:01

Somebody said there was a light on and she might have to go by road if they couldn't get it fixed,

0:39:010:39:08

and that they were on the phone to engineers.

0:39:080:39:12

I remember that. I was thinking, fix it, fix that BLEEP helicopter!

0:39:120:39:18

Get it fixed! Get it mended.

0:39:180:39:21

Two weeks later, guess who's home and back on horseback?

0:39:260:39:30

Once out of hospital, there was one thing this young horsewoman wanted to do. Get back in the saddle!

0:39:300:39:37

Walk on. Good boy.

0:39:370:39:39

And today, a special visitor is coming to see her.

0:39:420:39:46

Look, there's a man coming who saved your life.

0:39:460:39:49

Is this your horse?!

0:39:540:39:56

-There we go.

-Oh! What do you say?

0:39:580:40:01

The last time paramedic Simon Cavanagh saw Amelia was as he handed her over to a team of surgeons.

0:40:010:40:08

Just a few weeks later and this much improvement is better than he could ever have hoped for.

0:40:080:40:14

-It's good she's up and about.

-You say thank you to Simon.

0:40:140:40:18

-Say thank you.

-Thank you!

0:40:180:40:21

Paramedics rarely get to meet the patients they've helped so when you see one so young and so much better,

0:40:240:40:29

it makes the job all the more worthwhile.

0:40:290:40:32

No after-effects, as you can see!

0:40:340:40:36

-She's not wary.

-She's young enough to forget it.

0:40:380:40:43

My earliest memories are from about four.

0:40:430:40:46

At two, she's not going to remember a thing about this. Thank God.

0:40:460:40:49

The speed of Amelia's recovery surprised everyone, most of all Mum.

0:40:490:40:55

She's brilliant, she's really well.

0:40:570:41:00

Just about back to normal.

0:41:000:41:02

Been amazing.

0:41:020:41:04

The day Helimed 99 came to call is now little more than a memory and she couldn't wish for more.

0:41:060:41:13

Back to your cheeky self, aren't you?

0:41:130:41:16

-Definitely.

-Back to your cheeky self.

0:41:160:41:19

When Helicopter Heroes comes back...

0:41:260:41:27

a car crash leaves the paramedics with a terrible dilemma.

0:41:270:41:30

Two patients but there's only room for one in the helicopter.

0:41:300:41:34

But who most needs a life-saving flight to hospital?

0:41:360:41:40

A lorry's in danger of blowing up,

0:41:410:41:43

but Helimed 99 must land to save its driver.

0:41:430:41:46

It might blow so we've just got to get the patient loaded and get out.

0:41:460:41:51

There's a race against time to save a badly injured biker.

0:41:530:41:55

We'll be back to base before dark.

0:41:550:41:59

And paramedic Pat turns shepherd as a flock of sheep invade the landing site.

0:42:010:42:05

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