Episode 1 Junior Doctors: Your Life in Their Hands


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# This is an emergency... #

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A typical night in A&E.

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It's like a battlefield.

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Language!

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Full of twenty somethings after a big night out.

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Lots of vomit, lots of unconscious bodies lying around.

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But not everyone is a casualty.

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Squeeze my fingers, please!

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Taking care of them is an army of doctors, the same age.

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They've had five years of training...

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-Cardiac arrest in A&E.

-..and a rigorous induction into hospital life.

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Take full advantage of being in a bloody good city and a bloody good NHS Trust.

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Hello.

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-# This is an emergency... #

-Never done this before.

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Now they face the reality of life on the wards.

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You are the skivvy, the ward bitch.

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He was looking at my badge as if to say, "Who are you? What do you know?"

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We'll be following seven junior doctors at work...

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and at home.

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24-year-old Adam is from a family of medics.

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There's the massive pedigree within the family that I'll have to live up to.

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-Cambridge graduate Katherine.

-I definitely feel I have to work at things.

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If I want to achieve something.

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Animal lover Lucy, 24.

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If I'm feeling stressed, you'll probably see it.

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If I'm feeling a bit emotional, I might have to bite my lip.

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If I get embarrassed, I blush.

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Aspiring surgeon Andy, 25.

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-I was

-BLEEP!

-HE LAUGHS

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Calm. And I'm cool in the traditional sense of the word.

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Wine buff Keir.

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I'm a bit of a show-off at times.

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Rather lovely!

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But sensitive. Very, very useful to me in medicine.

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Rugby captain Jon.

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As a medical student, you have no responsibility.

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Where as a junior doctor, the buck stops with you.

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And party girl Suzi.

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Someone's life in our hands. I'm 24 and that's like a massive thing.

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They'll be working in two of Newcastle's busiest hospitals.

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HE GROANS

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Cardiac arrest!

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Dealing with life and death situations.

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She's just been told, "You're going home to die."

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And sometimes the bizarre.

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I saw a man that had a toilet brush up his bottom!

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But are they up to the job?

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You're doing well, sir. You're doing well.

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I guess if I really messed up I would kill someone.

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We're doctors. We've grown up.

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But I don't feel as though I've grown up.

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I'm still out of my depth and that is more scary than exciting.

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Newcastle upon Tyne - the party city of the North East.

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Where our seven junior doctors are sharing this house.

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-Guys, it's ready!

-Tomorrow they're all starting new jobs.

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GLASSES CLINK

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And the question on everybody's lips is...

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..are they ready?

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I just keep telling myself that it's literally tens of thousands of people

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who are in exactly my position that are going to be going on the wards. And at least one of those people

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are going to make a worse mistake than me!

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And that's what's keeping me going!

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Look on the bright side, people did it before us.

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-There is no reason why we can't do it.

-Exactly.

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You will never be ready for it, you just have to deal with it.

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It's just that episode of ER when the firemen... Has anyone else seen it?

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You're not basing your entire medical fears on what you've seen on TV!

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I know, but it was so scary and so horrible!

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What do you think it's like? You make mistakes and people can die.

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-Isn't that scary?

-Nah!

-It scares me quite a lot.

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As Suzi gets ready for bed, her new responsibility starts to weigh on her mind.

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Worst case is that someone could be really sick

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and could die,

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or there could be a sick child or something.

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Things that just kind of knock you...

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emotionally, I think, are the scariest things

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because you don't know how you're going to cope.

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-How are you this morning?

-Good.

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HE YAWNS

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It's day one of their new jobs.

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Adam's a first year.

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He only graduated a few weeks ago and will be working as a doctor for the first time.

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I really don't want to look stupid compared to my peers.

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If we start the job and everyone else seems to be coping well,

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and I'm coping really badly... you know.

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I'm worried that I'm going to try really hard and fail.

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I'm not feeling very well. I don't feel ideal.

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But hopefully, I'll feel better as the day goes on.

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Despite having done a year on the wards,

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second year Suzi is still nervous.

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I'm scared because I can send patients home from hospital

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without speaking to anyone else, and that scares me,

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because then you've got the potential to send home

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people that are really sick.

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On his first day, Adam's keen to dress to impress.

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You get a lot more respect when you dress properly, when you're wearing good clothes.

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I think it's important to look good on the job.

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I've got my new trainers for A&E and everything.

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And they're pink! I need pink trainers,

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because I've got a pink stethoscope.

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So I need to co-ordinate my shoes and my stethoscope.

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# I like to wait to see how things turn out

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# If you apply some pressure... #

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Suzi is working at Newcastle's General Hospital,

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in Accident and Emergency.

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A&E is demanding and unpredictable, with over 200 cases a day.

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These are our new team.

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Today, Suzi starts with a full induction.

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On your right is the resuscitation room and the monitoring bay.

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On your left are three rooms for walk-in type patients.

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Shoulder injuries and things, so that's fairly low intensity.

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Any questions?

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What I'd like to do now is divide you guys up into groups,

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of either twos or threes each.

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Choose your groups and I'll come back to you.

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I think it's quite difficult, especially for a junior doctor,

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the first few days, they're under tremendous pressure.

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They have to get stuck in, they have to work, right from day one.

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One of the things that you often see in junior doctors is what we call

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the frozen doctor syndrome.

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They come across a critical case, and they just don't know what to do.

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ALARM SOUNDS

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And Suzi's nerve is about to be put to the test,

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as an emergency's coming in.

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Suzi, it's all set.

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The patient's heart has stopped beating, and it's the team's job

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to try and get it started again.

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We're waiting for a cardiac arrest call that's come in,

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so everyone's just waiting, ready to go.

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I'm really excited, but also really scared.

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I'm trying to get all my bits and pieces gathered.

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Suzi, are you happy to check?

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Yeah? OK.

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Are you happy to shock?

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Can do. I haven't shocked anyone before.

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-You haven't?

-No.

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OK, fine. We'll show you, then.

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This is the first time Suzi has experienced any emergency like this.

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I've been at arrest beds before, but never in an A&E situation.

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So this is a bit different.

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And yeah...the pressure's on, but I want pressure, so that's fine.

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SIREN BLARES

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The paramedics have got the patient's heart started

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in the ambulance.

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But the patient arrives in a critical condition.

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He was en route with ST elevation MI, when he arrested in an ambulance

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with VTAC.

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The paramedics shocked him out of VTAC, he's now in sinus with them.

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Blood pressure of 114, but he remains unconscious.

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'Suzi's first job is to take blood.'

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We're in. I haven't got much blood out.

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Get some more on the other side as well.

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The patient is unconscious, but his body is writhing,

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because of the shortage of oxygen to his brain.

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If you come round to that side,

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the carotid ring is just under the Adam's apple,

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and when he starts to go up, we need direct pressure back into the bed.

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They need to put a tube into the patient's lungs to help him breathe.

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Suzi needs to apply pressure to his throat to stabilise the windpipe.

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All right, try and relax for me, sweetheart.

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Try and relax for a second.

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-All right.

-That's fine.

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Well done.

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OK.

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Finally, the patient's been stabilised,

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ready to be transferred to a specialist department.

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Probably one of the most difficult I've seen for a long time.

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The reason it was so difficult was because he was so combative.

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Due to the cardiac arrest, his brain was not getting the oxygen,

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the brain was starved of oxygen.

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The reaction I saw from Suzi was absolutely brilliant.

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She got stuck in. She did a few tasks which are quite difficult.

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She was confident in what she did, didn't take long to make decisions, so I think she's very good.

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Suzi's made a good first impression,

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but she isn't always taken seriously.

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Most people age me about 19, 20. I've had 16 before.

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-I look 12.

-Did you get your ID, Suzi?

-Yes, I have my ID!

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I'm blonde, I like the colour pink, I'm a bit girly, I like wearing dresses, I like getting glammed up.

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People are always really surprised when they find out I'm a doctor.

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I was shopping out in Leeds once and I was wearing a short skirt and boots

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and I could see this man on the ground who was unconscious.

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So I went, "I'm a doctor," and everyone went...

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And I was like, "I AM a doctor!" And no-one believed me!

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I think they think that I haven't got a brain and I don't work hard,

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but, you know, I work very hard, this is how I've got here.

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I would like people to think that I was a doctor, because it's got that kind of air of respect and things.

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And I AM a doctor, so maybe I should get some of that sometimes.

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It's only the first day in her new job,

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but Suzi's already starting to get the recognition she's been waiting for.

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It's a little scary, because it isn't what I pictured today being.

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I thought it would be sit and have a chat, this is how everything works.

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But it's A&E, and that isn't how A&E goes so... I'm enjoying it, though. It's good.

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SIREN WAILS

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While Suzi's getting to grips with her new job,

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her housemates, Adam, Lucy and Katherine are also starting work.

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For all three, this will be their first experience working as doctors.

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I'm thinking I just want to prove to everybody that I'm a good doctor.

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And how I'm going to go about doing that!

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Adam's joining ward 52, respiratory.

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He'll have to deal with seriously ill patients who have breathing difficulties and lung disease.

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The most important thing today is getting through the day...

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I'd say not killing anyone, but I think everyone's quite stable,

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but, erm...just making sure that you're good to your patients and that you get everything done.

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So I've just got some bloods to do, just kind of routine bloods, just making sure there's no infections.

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Adam gets his hands on his first proper patient. Hilda is 81 years old.

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Hi, I'm Adam, would it be all right to take some blood from you?

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It's got to go to the black pudding factory. You're single-handedly keeping it open.

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Sharp scratch.

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I'm sorry.

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Oh, oh, careful.

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You don't need to prick yourself.

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Right, can you just hold that for me for a second?

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That'll be all right.

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A bit of a bruise, I'm sorry.

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Hilda has suspected Addison's disease,

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but can Adam remember what he's learned when put to the test by a senior doctor?

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Do you know what Addison's disease is? Do you know what the original Addison's disease was?

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Is the original... Right, I'm trying to think whether it was...

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Is the original Addison's disease from pit...

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No, it's primary, isn't it?

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-Yeah.

-Do you know what I'm thinking of? Anyway, never mind...

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So it's primary adrenal failure, and what did Addison describe on postmortem in the adrenal glands?

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What was actually causing adrenal destruction?

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-Was it an autoimmune...?

-No, it was TB.

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TB is the most worldwide... Yeah.

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I just got flustered, because it's difficult when you're...

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Well, first day as a doctor, and people are trying to assess how much you know,

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what level of competency you're at, and you want so badly to make a good first impression.

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There's that pressure that I know I could come out with all these things,

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but actually coming out with them is a different story.

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I could have sounded really smart. I didn't sound smart, I sounded stupid.

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With Adam left trying to find his feet, Suzi is back in at the deep end with another emergency.

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A woman has been admitted following an overdose.

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Can you speak to me? My name is Suzi, I'm one of the doctors.

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I need to ask you some questions. ..Can we get some oxygen as well?

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And Suzi needs to find out what she's taken and whether the drug cocktail is lethal.

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Can I have a quick look in your eyes if that's OK?

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Hello! How are you?

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A blood sample would provide her with vital clues, but first she needs to calm the patient down.

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Trying to give her as much oxygen as we can,

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and try and get her to respond.

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Relax.

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Just leave that on.

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It hurts.

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I'm just checking your blood pressure.

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It's hurting me!

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We're just trying to make you feel a little bit better.

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-Come and have a lie down.

-Come on.

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So that's better, isn't it? There we go.

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We just want to get some bloods, but we're not sure it's the best time,

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which is a shame, because it would be really useful, wouldn't it?

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It might give us a gauge of what she's taken.

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We just managed to get a blood pressure off her leg,

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because if you put it on her arm, she writhes around a lot.

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And she's haemodynamically stable, which means her blood pressure is fine and her pulse is fine.

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And the patient is much more settled.

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Suzi's shift comes to an end.

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It's now down to the night team to try and help the patient.

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Back at the house, Suzi catches up with the other junior doctors.

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How was your first day?

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A learning curve like this.

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Back on myself! My first patient was a cardiac arrest in an ambulance who was then taken there.

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He was like, "Do you want to help?" I was like, "Yeah, I suppose."

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But it was good. But he was really sick.

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Yeah, yeah, of course.

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But, yeah, I kind of enjoyed it.

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-Did you?

-Mmm, I know!

-Stressful but enjoyable.

-Yeah.

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I guess I was a little jealous that Suzi was doing A&E,

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because it is something that I really want to get to grips with.

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You know, do this with a patient, take this, do that, this procedure,

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give him this medication, inject this, blah-blah-blah.

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Suzi came back with loads of stories from A&E, and that was like awesome.

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Adam doesn't see himself as a typical doctor.

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# One, two, three, four

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# Uno, do, tre... #

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If you asked my friends to describe me, they'd probably say that I was cheeky.

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Some would say that I borderlined on sleazy, that is not true.

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I would say I'm just being myself.

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He's got a terrible reputation with nurses.

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That's all I'm saying, but there's been a few tears.

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My dad's a respected doctor.

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Since I was six, I've wanted to follow in his footsteps.

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My mum's also a doctor, my brother's a doctor.

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My mum's mother was a doctor back in the day.

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There's a massive pedigree within the family that I'm going to have to live up to.

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I always put too much pressure on myself, and I'm always really hard on myself,

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and I never say I've done a good job unless I've done the best job.

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I would want to make a difference to as many people as possible

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and do something that was absolutely huge.

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In essence...I want to save the world.

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As he starts another day, it's an opportunity for Adam to make his mark,

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but he's hit with a mountain of paperwork.

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I'm rubbish at paperwork. Probably because I don't care.

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About paperwork, I care about people.

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I need to do this, I need to sort this out.

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It's just not stimulating at all.

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You are the skivvy, the ward bitch, basically.

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The part of me that wants to do medicine, I really want some complex task to figure out.

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And it's not long before he finds one.

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I dropped some stuff in here. Ah...

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After five years of medical training, Adam at last has a chance to practise his surgical skills.

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I don't even need this pen, I just really want to get it now.

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I almost got it!

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I need to get it now, because it will be in there forever otherwise.

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Sweet!

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OK. A lesson to learn, don't drop these in without them being in bags.

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While the job's not yet living up to Adam's expectations,

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the other housemates are settling into their new jobs.

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I have a dilemma. These people came in 20 minutes beforehand.

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But this gentleman's slightly sicker.

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If there's not an arrow on, we might sew up that ear by mistake, and that would be silly.

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Lucy is starting work in gastroenterology.

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She'll be treating patients with digestive problems, including liver disease caused by alcohol abuse.

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You need to be careful with that.

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Alcoholic patients are often quite difficult to treat.

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They get agitated and aggressive and start smashing the place up.

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For first year Lucy, learning to dealing with addiction is as important as saving lives.

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I'm Lucy, I'm one of the junior doctors on this ward.

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Just tell me a little bit about what's brought you into hospital.

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-There's notes here, but it's easier if you tell me a bit yourself.

-Pain.

0:21:100:21:15

-What pain have you been having?

-Me legs.

-Your legs, OK.

0:21:150:21:18

-I understand as well that you've been sick with some blood.

-I was, I was.

0:21:180:21:23

You see I'm an alcoholic,

0:21:230:21:26

and I used to drink 20 cans a day.

0:21:260:21:31

-Cans of?

-Lager.

0:21:310:21:33

-Lager.

-And then I reduced, reduced, reduced,

0:21:330:21:37

now I only take two max.

0:21:370:21:41

I don't drink any more. I really, really don't.

0:21:410:21:44

If you can come off it completely, that would be the best bet.

0:21:440:21:48

-Eventually, because obviously if your liver's damaged already...

-It is.

0:21:480:21:53

-Any alcohol's not going to make it any better.

-Oh, I know. I know.

0:21:530:21:58

OK. Thanks very much.

0:21:580:22:01

It's great to be part of the team. A proper role within a working team

0:22:010:22:06

in the middle of a big hospital. It's really quite exciting.

0:22:060:22:09

Can you speak to me? My name's Suzi, I'm one of the doctors.

0:22:120:22:15

In A&E, Suzi's back at the emergency frontline.

0:22:150:22:20

52-year-old Chris is suffering from a serious epileptic fit

0:22:200:22:25

and Suzi and the team urgently need to stop it.

0:22:250:22:29

We were up here from London.

0:22:290:22:30

He's forgot his medication.

0:22:300:22:33

Yeah, I know. How long do they normally last for?

0:22:330:22:36

I'm not too sure, but the last one that he had when we come up here was about an hour and a half.

0:22:360:22:41

A long seizure like this can cause brain damage or can even be fatal.

0:22:410:22:46

Suzi checks her drug guide.

0:22:470:22:50

She urgently needs to prescribe the right anti-epileptic.

0:22:500:22:53

It's quite serious if he's had such a long fit earlier on.

0:22:530:22:56

We need to put these anti-epileptic drugs into him.

0:22:560:22:58

The drugs are given intravenously.

0:22:580:23:01

The patient starts to regain consciousness.

0:23:010:23:04

Sorry that we're poking you from all sides, but...

0:23:040:23:06

Yes, they're just there to help you.

0:23:060:23:08

-It's really important.

-I know you can hear me, Chris, right?

0:23:080:23:12

Just try your very, very best, babes.

0:23:120:23:16

He hasn't had his anti-epileptic medicine now for coming on to two days, a day-and-a-half,

0:23:180:23:24

so we've given him something to stop the fit for the time being. Anything's better than nothing.

0:23:240:23:30

He's going to a wedding tomorrow, he's doing the first reading at the wedding, which starts at 2pm.

0:23:300:23:35

I don't know if he's going to make it now, just because of all the fits,

0:23:370:23:41

which would be a shame, but if he'd had his anti-epileptics, this probably wouldn't have happened.

0:23:410:23:47

As Suzi's emergencies continue to roll in,

0:23:520:23:57

Adam's day fills up with more run-of-the-mill jobs.

0:23:570:24:01

60-70% of the job's probably paperwork, I reckon.

0:24:070:24:11

It's something that second year John knows only too well.

0:24:110:24:15

Everyone becomes a doctor to see patients and treat patients, not to do paperwork and write letters.

0:24:150:24:21

And we've all done that, we've all had those days.

0:24:210:24:24

Unfortunately it's got to be done.

0:24:240:24:26

And when Adam's not doing paperwork, he's taking blood.

0:24:260:24:30

Bloods or paperwork, bloods or paperwork.

0:24:300:24:31

Adam still feels like he's not making his mark,

0:24:380:24:42

but over in the gastro ward, Lucy's next job is a speciality.

0:24:420:24:47

The only thing that's left is for you to go and do a PR examination.

0:24:470:24:50

Thanks. Looks like I've drawn the short straw, yes.

0:24:500:24:53

The per rectal.

0:24:530:24:55

Known in the business as the PR.

0:24:550:24:57

The internal bottom examination.

0:24:570:24:59

And this is Lucy's first time.

0:25:010:25:04

I've never had to perform one as a student.

0:25:040:25:07

I mean, we'd done them on models.

0:25:070:25:10

There are model bottoms that we can use to practise these things on!

0:25:100:25:14

I will be as pain-free as possible.

0:25:140:25:17

Second year John has had a year's practice, so he's an old hand at the rectal exam.

0:25:170:25:23

OK, so just a small amount of jelly on my finger, all right?

0:25:240:25:31

Sticking your finger up someone's bum isn't the most pleasant job!

0:25:320:25:36

I'd be lying if I said it was.

0:25:360:25:37

So if you just pull your trousers down to your knees for me.

0:25:370:25:40

'I obviously didn't reveal the fact that I'd never actually done one before.'

0:25:400:25:43

But if you can exude confidence, even if inside you're thinking, "Oh my goodness,"

0:25:430:25:47

then at least the patient has confidence in what you're doing.

0:25:470:25:51

If you can roll onto your left side.

0:25:510:25:54

You put a glove on, it's not really optional...

0:25:540:25:57

You explain what's happening...

0:25:570:25:59

I'm going to put some lubricant on my finger, OK?

0:25:590:26:03

You get them to scrunch their knees up to their chest...

0:26:030:26:07

If you just try and relax as much as possible, I'm going to put my finger just into your bottom.

0:26:070:26:12

You just have to rise above the embarrassment factor

0:26:120:26:15

because the patient is more scared about the experience than you are.

0:26:150:26:18

Shouldn't be too painful, it might just feel a little bit strange.

0:26:180:26:21

-Perfect.

-All right?

0:26:210:26:24

All done. My worst ever experience, I went to put my finger in

0:26:240:26:28

and diarrhoea started coming out, and it ran down my hand.

0:26:280:26:32

And you kind of saw it, and it gets to the brim of the glove...

0:26:320:26:35

and then it went over the brim of the glove and on to my forearm.

0:26:350:26:40

I was like, "This is minging, this is minging!"

0:26:400:26:42

I'm going to take my finger out now.

0:26:420:26:44

So all round, a rather strange experience, I suppose, but something that's very important.

0:26:440:26:51

The day shift's coming to an end and Adam's wrapping up for the day.

0:26:570:27:02

I'm trying to get jobs for tomorrow sorted,

0:27:020:27:06

and hopefully I can come in tomorrow and not be, like,

0:27:060:27:11

a clown, like this morning.

0:27:110:27:14

I just want to be a bit more prepared tomorrow, so I can kind of hit the ground running.

0:27:140:27:19

At home, Adam vents his frustrations.

0:27:350:27:38

I haven't used my brain since finals and everyone thinks I'm really thick.

0:27:380:27:42

Even those things that don't seem important, they really are.

0:27:420:27:46

Even though it seems you haven't really been trained to fill in forms every day.

0:27:460:27:52

I get really bored if I'm not stimulated, so I just feel like I'm not really doing anything.

0:27:520:27:58

You are though. You will have that day when you have to go and deal with your first really sick patient.

0:27:580:28:05

I do have like really big plans for, you know, what I want to get out of medicine.

0:28:050:28:13

But there's a lot of paperwork and a lot of routine stuff.

0:28:130:28:16

I've just go to take that one on the chin and know that I'm still doing a good thing,

0:28:160:28:21

even if it's not as stimulating as I would have hoped.

0:28:210:28:23

Adam's not the only one struggling.

0:28:320:28:36

Katherine's also starting to feel the pressure of being a junior doctor.

0:28:360:28:40

I'm worried that it's just going to be like a never-ending day.

0:28:400:28:44

I'm worried that everything's going to take me so long

0:28:440:28:48

that I'm just not going to get home until like 10pm.

0:28:480:28:51

Because every job's going to take me just that bit longer

0:28:510:28:56

because I don't really know what I'm doing.

0:28:560:28:59

And because I'm the only one on the ward, the only junior on the ward,

0:29:010:29:07

I don't really have anyone to share the jobs with or anything like that.

0:29:070:29:12

Katherine's working in the Plastic Surgery Department.

0:29:190:29:21

One of her first jobs is to take blood.

0:29:210:29:25

But it isn't proving easy to find a vein.

0:29:250:29:28

The arm's quite swollen. I think it's going to be quite difficult.

0:29:280:29:32

I just can't see or feel the vein at all.

0:29:320:29:35

I don't want to take it out of that arm. I could do your foot.

0:29:350:29:40

-I can see a little one here.

-Put a tourniquet on.

0:29:440:29:47

Yeah, I'll put a tourniquet on.

0:29:470:29:50

It's quite small.

0:29:500:29:53

I don't know if I can make it bigger though with a tourniquet.

0:29:530:29:59

I'll have a go if that's all right.

0:29:590:30:00

I'm really not convinced this is going to work.

0:30:050:30:08

No, that's not going to go.

0:30:170:30:21

Sorry about that, that's quite embarrassing.

0:30:210:30:24

I can't get blood.

0:30:240:30:25

Thanks.

0:30:250:30:28

The patient needs bloods taking and it's really difficult finding a vein.

0:30:280:30:32

So I'm going to have to phone someone more senior to ask them what I should do about it.

0:30:320:30:37

It's a bit embarrassing.

0:30:410:30:43

But once he sees the veins, I don't think he'll mind.

0:30:430:30:47

Hi, it's Katherine.

0:30:470:30:49

Hi, sorry to phone you. This is really embarrassing.

0:30:490:30:52

But I've got a patient and I can't get a vein on her anywhere.

0:30:520:30:57

So I've tried her foot, but I couldn't get it.

0:30:570:31:00

OK, thanks very much. Cheers, bye.

0:31:010:31:05

So, help is on its way.

0:31:050:31:08

I'll just go and let the nurse know.

0:31:080:31:10

Whilst Adam's managed to take blood from a patient, he's missed the deadline to the lab.

0:31:190:31:25

Because I did it after five, it means I have to get it sent in a taxi.

0:31:250:31:30

Which means a run-in with Head Nurse Doreen.

0:31:300:31:32

Doreen, would it be possible to get a taxi for a sample of blood

0:31:320:31:39

to go to the Freeman Microbiology?

0:31:390:31:42

It's after five and I didn't realise that, when it's after five, you have to...

0:31:420:31:46

Right. We'll have to check with Patient Services, cos we're not using taxis because of the cost.

0:31:460:31:52

-Yeah...

-Right. I'll ring and check.

-Thank you. Thanks. Sorry about that.

0:31:520:31:56

I should probably check first before I take his blood.

0:32:000:32:04

Doreen knows I'm new.

0:32:050:32:07

She knows I'm not a twat.

0:32:070:32:09

So... And that I will have learned from it.

0:32:090:32:11

So, you know, I can imagine Doreen could get angry.

0:32:110:32:15

But that was probably her, kind of, nice, "I'm not impressed."

0:32:150:32:19

It should have been done long before five o'clock.

0:32:190:32:23

The thing is... You're quite right, but because it was at six

0:32:230:32:27

and they told me to do it an hour before his gent thingy,

0:32:270:32:30

I didn't realise it had to get sent to the Freeman.

0:32:300:32:33

I know now. At least I know now.

0:32:330:32:34

-You know now. OK.

-Anyway, sorry about that.

0:32:340:32:37

-Thanks. Thank you very much.

-You're welcome.

0:32:370:32:39

All junior doctors rely on the nurses to help them get to grips with the job.

0:32:390:32:46

The nurses are fantastic.

0:32:460:32:48

Screwed without them.

0:32:480:32:51

If they're new in the hospital,

0:32:510:32:52

they don't necessarily know how the system works.

0:32:520:32:55

It's our job to try and tell them.

0:32:550:32:57

I always make a point of going in and saying, look, I know you're new.

0:32:570:33:02

It must be horrible.

0:33:020:33:03

If there's anything you're not sure about, ask.

0:33:030:33:06

-Did you know you can get medical degrees off iPhones?

-Err...

0:33:060:33:11

SHE LAUGHS

0:33:110:33:13

We were all students once. We all had to start at the bottom.

0:33:130:33:16

You've got to cut them a bit of slack.

0:33:160:33:18

Despite support from the nursing staff, first-year Katherine is finding the workload demanding.

0:33:200:33:27

-Do you want us to help you?

-I've just got so much stuff to do. MOBILE RINGS

0:33:290:33:33

I've already got a patient that's been waiting for an hour-and-a-half now, down in clinic. Hello?

0:33:330:33:38

We are busy. We've got a lot of discharges today. We've already got names waiting to go in the beds.

0:33:380:33:43

Would you mind if I do these buds? I'm a bit more sorted after I've done these.

0:33:460:33:50

I'm trying to help her, but I can't write scripts for her or anything like that.

0:33:500:33:54

As a second year, housemate Keir is more experienced.

0:33:540:33:59

Cross this out for now. I will come back and do that when I've...

0:33:590:34:03

Yeah, I've got quite a lot of jobs to do, still.

0:34:030:34:06

Right, let's just stop, then.

0:34:060:34:09

The busier you are, the more you need to stop. OK?

0:34:090:34:12

Let's just stop.

0:34:120:34:14

Go through the list of stuff and write it in order of priority.

0:34:140:34:17

Katherine's learning that you have to be tough to make it as a doctor.

0:34:170:34:22

I think I like ballet because it looks really girlie and pretty,

0:34:260:34:29

but you have to be really quite tough to do it.

0:34:290:34:33

My first year at university, I failed two of my exams and I had to spend the entire summer studying.

0:34:330:34:41

That was hard. I lost a lot of confidence and I really had

0:34:410:34:45

a chip on my shoulder that I wasn't good enough to be there.

0:34:450:34:48

I was working just as hard as everyone else, but everybody else had passed and I'd failed.

0:34:480:34:53

That was really difficult, to build up my confidence after that.

0:34:530:34:56

She knows her own mind and she's very determined.

0:35:020:35:05

She's always worked very hard.

0:35:050:35:07

So she knows what she wants and everything else just sort of floats by her, really.

0:35:070:35:12

I think she comes across as this smiley, bubbly little girl.

0:35:120:35:17

But, actually, she is pretty resilient.

0:35:170:35:21

I definitely feel I have to work at things

0:35:230:35:26

if I want to achieve something.

0:35:260:35:29

Only a few days into her job, there's a lot to work at.

0:35:290:35:34

-Ward 11's the next priority, that's a child. Children are important to deal with quickly.

-I'll do that.

-OK.

0:35:340:35:40

Then we've got loads of discharge scripts that need writing.

0:35:400:35:44

We've got drug charts that need copying up.

0:35:440:35:47

Now that we're at four o'clock,

0:35:470:35:49

there will be people who won't get home tonight

0:35:490:35:52

if we don't start getting through discharges, OK?

0:35:520:35:55

After a tough first week, Katherine lets off steam to boyfriend Tim.

0:35:560:36:01

Hey, how's it going?

0:36:010:36:04

I found it really stressful. I felt out of my depth

0:36:040:36:07

and I just came home thinking, "What if it doesn't get better?

0:36:070:36:11

"What if I actually can't do a good job?"

0:36:110:36:14

I don't know if I'm cut out to do this.

0:36:140:36:16

Yeah, I think I'm going to have to develop a bit of a thicker skin.

0:36:160:36:20

It's the weekend,

0:36:230:36:25

and a big night out in Newcastle.

0:36:250:36:28

Katherine gets to see Tim for the first time since she moved up here.

0:36:280:36:32

# Yeah, yeah We bring the stars out

0:36:340:36:38

# We bring the women and the cars and the cards out... #

0:36:380:36:41

Adam, Andy, Keir and John are on a boys' night out.

0:36:410:36:45

And Suzi's also getting ready for some Friday-night action.

0:36:450:36:49

She's about to start her first set of night shifts.

0:36:500:36:54

It's a Friday night in Newcastle.

0:36:540:36:57

So I think it's going to be pretty busy.

0:36:570:36:59

The weekends are the busiest nights for casualty.

0:36:590:37:03

In the UK, one million people a year are taken to hospital after drinking.

0:37:030:37:08

A & E's a scary job because you don't know

0:37:080:37:10

what's coming in through the door.

0:37:100:37:12

Is it one casualty, is it ten?

0:37:120:37:14

Is it someone that's well, someone that's sick?

0:37:140:37:16

From Suzi to Dr Batchelor.

0:37:220:37:25

It's going to be really busy.

0:37:250:37:26

As the pubs and bars close, it's going to get busier. It's a bit scary.

0:37:260:37:30

THEY SHOUT

0:37:300:37:32

I've heard they usually have some paramedics on standby here. But right now, it seems...

0:37:390:37:43

Where are they tonight?

0:37:430:37:45

I've not seen any hint of trouble...

0:37:450:37:47

Wey!

0:37:470:37:48

Add in a few more drinks in a couple of hours' time and I'll be like, "Good luck, Suzi!"

0:37:480:37:54

# ..around here... #

0:37:540:37:58

In A & E, the casualties are piling up.

0:37:580:38:02

Suzi will find it hard. She will notice,

0:38:020:38:04

at night, it's completely different.

0:38:040:38:06

It is like a war zone. There are bodies everywhere. She will have to do more.

0:38:060:38:10

The pressure on her will be intense.

0:38:100:38:12

# They said it changes when the sun goes down... #

0:38:120:38:16

Friday and Saturday nights can be ridiculously busy.

0:38:160:38:19

Things, as you might expect, can be related to alcohol.

0:38:190:38:23

Which can be a bit challenging, at times.

0:38:230:38:26

-BLEEP!

-Calm down.

0:38:260:38:29

# ..around here... #

0:38:290:38:32

Suzi's struggling to find her next patient amongst the mayhem.

0:38:330:38:38

No? My God!

0:38:380:38:41

It's that guy there, in the corridor with the fluid on.

0:38:440:38:47

It's not surprising she's finding it hard to locate him.

0:38:470:38:51

He's unconscious on a trolley.

0:38:510:38:53

Let's get him into a room, shall we?

0:38:570:38:59

The department sees an average of 220 patients over the weekend.

0:39:010:39:05

One in five will be treated for alcohol-related problems.

0:39:050:39:09

Can you squeeze my fingers, please?

0:39:090:39:12

Squeeze them. I think he's had a little bit too much to drink.

0:39:120:39:19

So we've got fluids going in to help sober him up.

0:39:190:39:23

It's one of the doctors here.

0:39:230:39:25

How are you feeling?

0:39:250:39:27

HE SNORTS

0:39:340:39:36

I have a good time and enjoy a drink when I'm out.

0:39:360:39:40

But I have never been to A & E.

0:39:400:39:43

Bonus!

0:39:430:39:45

Night shifts and irregular hours are part and parcel of a doctor's life,

0:39:530:39:58

as the housemates are all discovering.

0:39:580:40:01

We have such peculiar shift patterns

0:40:010:40:04

and we have such peculiar, kind of, lifestyles

0:40:040:40:07

that, ultimately, you end up having to socialise with a lot of people

0:40:070:40:11

that you work with as well.

0:40:110:40:12

You work long hours and no-one's going to understand that,

0:40:120:40:15

apart from other doctors, because they have to do the same thing.

0:40:150:40:19

You can never say, "I will definitely be finished at five,"

0:40:190:40:22

or definitely be finished at this time.

0:40:220:40:24

Something might crop up and you have to stay.

0:40:240:40:27

Out of the seven junior doctors living together, Suzi's having the toughest week.

0:40:270:40:33

-Suzi's next patient is sober, but in a lot of pain.

-Hello.

0:40:330:40:38

Obviously I see what your problem and everything is.

0:40:380:40:42

Are you fine with me looking, or would you rather have a guy?

0:40:420:40:46

You're fine, yeah?

0:40:460:40:48

Tony's stitches have split, following a recent operation to his testicle.

0:40:480:40:53

OK, so where is it that's been sore? Round here?

0:40:530:40:56

It all the way round there.

0:40:560:40:58

It feels like somebody's keeping hold of them, squeezing them.

0:40:580:41:02

Probably speak to a urologist about that.

0:41:020:41:05

It's generally quite inflamed still, isn't it?

0:41:050:41:09

Righty-o. I'll go and have a chat with them and pop back.

0:41:090:41:14

-Thanks again.

-Cheers.

0:41:140:41:17

Don't mess with it. I would give whoever's on call in urology and say

0:41:170:41:20

-you want somebody to have a look.

-Right.

0:41:200:41:22

In A & E, I haven't ever seen any testicles before.

0:41:220:41:26

As a medical student, I saw them a couple of times,

0:41:270:41:30

but not a lot of times.

0:41:300:41:34

Pictures are quite a good way of passing on information clearly.

0:41:340:41:39

That's why I'm drawing pictures.

0:41:390:41:41

If I didn't need to, I wouldn't, because I'm terrible at art.

0:41:410:41:44

I think it's awkward, examining a man's testicles who's the same age as me.

0:41:440:41:49

And if it was me, I'd be weird if it was a man looking, if I had any problems down there or anything.

0:41:490:41:55

It doesn't bother me, being seen by female doctors, you know.

0:41:550:41:59

Just as long as it's getting rid of the pain, that's the main thing.

0:41:590:42:02

Suzi gives him some painkillers and sends him to theatre to be re-stitched.

0:42:020:42:08

The housemates are feeling the impact of their new jobs.

0:42:410:42:44

My day was quite hectic. I feel like it's less of a job and more of some sort of

0:42:440:42:50

sick initiation ceremony to allow you to be a real doctor.

0:42:500:42:55

I don't think being a doctor is all it's cracked up to be. It's just being a ward bitch.

0:42:550:42:59

You're saying that you feel experienced enough to be a doctor?

0:42:590:43:03

Do you feel ready to give somebody the diagnosis that they've only got three weeks to live?

0:43:030:43:08

-Yes.

-Are you sure you could actually

0:43:080:43:10

tell somebody they've only got weeks to live?

0:43:100:43:13

Because that took me a long time to actually have the courage

0:43:130:43:17

to say that to somebody. It's not easy.

0:43:170:43:20

There's nothing more I can do without actually being a doctor. So, yeah, I do feel ready.

0:43:200:43:25

I need the experience now to hone my skills, and to...

0:43:250:43:30

I think it's quite dangerous, in a sense, to have that

0:43:300:43:34

understandable confidence that says, "I'm ready to be a doctor."

0:43:340:43:40

These are the sorts of things you only get from decades of experience.

0:43:400:43:45

That is on fire!

0:43:450:43:46

I think that, erm...

0:43:540:43:56

-It's the paper, it's the paper.

-It's stopped now.

0:43:560:43:59

This week, it seems like Adam can't do anything right.

0:43:590:44:03

He needs a chance to prove himself.

0:44:030:44:06

You don't realise how much crappy paperwork there is

0:44:060:44:09

-and

-BLEEP

-to do until you start doing the job.

0:44:090:44:11

I got into medicine for reasons other than my entire day

0:44:110:44:15

being taken up doing paperwork.

0:44:150:44:17

So I hope that's going to change.

0:44:170:44:19

Theoretically, if that didn't change

0:44:190:44:21

and I was doing this amount of paperwork for the rest of my days,

0:44:210:44:24

I'd quit tomorrow.

0:44:240:44:25

But now, Adam could finally get the break he's been waiting for.

0:44:320:44:36

He's going on-call.

0:44:360:44:38

Covering up to 170 patients over five wards,

0:44:380:44:44

he will be the first doctor to see any patients needing medical help.

0:44:440:44:48

MOBILE RINGS

0:44:510:44:54

Hello. OK, I'm coming, thanks.

0:44:550:45:00

A patient is trying to discharge himself against medical advice

0:45:000:45:05

and Adam has been asked to try and stop him.

0:45:050:45:08

Hi, so you know we just want what's best for you, right?

0:45:080:45:13

Please, just look at me, sir. Please, please. Come on. I'm not that bad looking!

0:45:130:45:18

You know it's best for you to stay in hospital, don't you?

0:45:180:45:21

You do understand that I want to stay for your asthma and to get you better.

0:45:210:45:25

-If you go...

-I'm all right.

-..it's against medical advice.

0:45:250:45:29

-I understand that.

-Do you understand?

-Yes, I do.

-You do realise that?

-Yes, I do.

0:45:290:45:33

You know we just want to take care of you.

0:45:330:45:36

I want to go home.

0:45:360:45:37

Despite Adams's best efforts, the patient leaves.

0:45:370:45:40

He wouldn't stay in hospital, so unfortunately he has absconded

0:45:400:45:44

against medical advice. I don't really know what to do about that.

0:45:440:45:49

If he wanted to go, he'd probably end up going anyway.

0:45:490:45:51

I know. I can't physically force him to stay.

0:45:510:45:54

I did as much as I could to persuade him to stay.

0:45:540:45:59

Did we come off 30 or 31?

0:45:590:46:01

Where were we at before? Oh, crap!

0:46:010:46:04

-And then, at last, he finally gets his first real emergency.

-BEEPING

0:46:080:46:12

Cardiac, adult, RV.

0:46:120:46:14

It's a crash call.

0:46:140:46:17

It means a patient somewhere in the hospital needs immediate attention and could be in cardiac arrest.

0:46:170:46:23

Hello?

0:46:230:46:25

He needs to find the patient as quickly as possible and try to save them.

0:46:250:46:30

Less than 10% who suffer a cardiac arrest survive.

0:46:300:46:33

He's got a pulse, peripherally.

0:46:410:46:43

Adam takes his place in the crash team.

0:46:450:46:49

The patient is unconscious, so he checks the patient's pulse.

0:46:490:46:53

Fortunately, his heart is still beating.

0:46:530:46:55

Then they give him oxygen to bring him round.

0:46:570:46:59

You feel the adrenaline just hitting you so hard.

0:47:010:47:04

Your heart's pumping so fast and you feel sick.

0:47:040:47:08

And, you know, you're sweating and you're like, "OK, what's going on here?"

0:47:080:47:12

You see somebody collapsed and you need to assess the situation.

0:47:120:47:16

You need to do something quickly and to be decisive.

0:47:160:47:19

-BLEEP

-finally hit us.

0:47:210:47:23

We're actual doctors now.

0:47:230:47:25

On the other side of the hospital, Adam's been called to see

0:47:300:47:34

85-year-old Lester with a lung complaint.

0:47:340:47:36

Tonight, his condition has deteriorated.

0:47:360:47:40

Hi, I'm just going to get you up a bit.

0:47:410:47:44

How are you doing?

0:47:470:47:49

OK, he's not well. He's not well at all.

0:47:490:47:53

Adam decides to investigate further.

0:47:530:47:55

He orders a second chest X-ray to compare with the old one.

0:47:550:48:00

I could be convinced that the new one is a bit worse actually.

0:48:000:48:03

I think it's the heart that's the problem and it's backed up into the lungs.

0:48:030:48:09

Yeah, I think the new one is definitely worse. Definitely.

0:48:090:48:13

Adam thinks the patient should be on additional medication,

0:48:130:48:17

but first he needs to check if he's right with a senior doctor.

0:48:170:48:21

Do you think I can give him Frusemide, or is it not really a decision I should be making?

0:48:210:48:26

-No, if you're comfortable and you know what you're doing.

-Cool, sweet.

0:48:260:48:30

Adam's confident he has got it right.

0:48:300:48:32

Yeah, I'm going to give him Frusemide. I'm going to give him Frusemide. I knew it.

0:48:320:48:37

This is the first time, as a doctor, he has made a diagnosis.

0:48:390:48:43

BEEP!

0:48:460:48:48

OK, can we start Furosemide?

0:48:490:48:54

40. I'll hand it over and she'll come over.

0:48:540:48:57

Thanks very much.

0:48:570:48:59

Now, that is different from the day job.

0:48:590:49:04

Very different.

0:49:040:49:05

That's why you are a doctor.

0:49:100:49:11

The first time I'd seen a sick patient on my own

0:49:160:49:18

I didn't really know what to do

0:49:180:49:20

and I was kind of sat there, thinking,

0:49:200:49:22

"What's going on with this guy?"

0:49:220:49:24

And the thing is, my gut instinct told me something's going on.

0:49:240:49:28

That was pretty much it.

0:49:280:49:29

The next day, and Adam is back to check on Lester's progress.

0:49:330:49:38

Good evening. How's it going?

0:49:380:49:41

The ward nurse has some good news.

0:49:410:49:45

His family are chuffed to bits.

0:49:450:49:47

It's nice to see something you've put in motion have a good result.

0:49:470:49:50

-I'll have a chat with him.

-He'll be delighted to see you.

0:49:500:49:54

-I'm so happy about that.

-Seriously, good job.

-Yeah, yeah.

0:49:540:49:58

Hello. How are you feeling today?

0:50:020:50:05

I feel much better than what I did yesterday.

0:50:050:50:08

OK, good. I'm glad to hear it.

0:50:080:50:11

And so am I.

0:50:110:50:13

'It's my first real taste of doing good.'

0:50:130:50:16

It's so nice when you feel you've made a difference in someone's life.

0:50:160:50:20

And forever, I'll have that moment.

0:50:200:50:22

With the first week under their belt,

0:50:260:50:29

some of the junior doctors finally get a chance to let their hair down.

0:50:290:50:34

I'm so glad to be finished!

0:50:340:50:36

LAUGHTER

0:50:360:50:38

Dirty laundry, public.

0:50:380:50:40

LAUGHTER

0:50:410:50:44

I'm really surprised, actually,

0:50:460:50:48

at how I haven't hated it, and I've actually quite enjoyed it. It's been good.

0:50:480:50:54

But it's just been so up and down, like really good things and then really bad things.

0:50:540:50:58

My life has changed within about a week

0:50:580:51:00

from sitting at home, playing PlayStation...

0:51:000:51:03

Yeah.

0:51:030:51:05

..to running after crash calls and dealing with critically-ill patients.

0:51:050:51:10

-It's like you go from nothing to like...

-Welcome to the club.

0:51:100:51:14

-Thank you very much.

-It's all right!

0:51:160:51:19

'I do question, sometimes, what I'm meant to do in life.'

0:51:190:51:24

I still feel, on balance, that being a doctor,

0:51:240:51:27

I feel is what I was meant to do.

0:51:270:51:29

But I'll just have to wait to see if I fulfil that prophecy or not.

0:51:290:51:32

These seven nights have been probably the most challenging seven days I've had in medicine,

0:51:320:51:37

but that's what A & E is and that's what life is, so you can't really moan about it or complain.

0:51:370:51:44

It's just something that needs doing.

0:51:440:51:46

Next time...

0:51:460:51:48

Cardiac arrest. Cardiac arrest?

0:51:480:51:50

-John's on emergency call.

-You're doing well, sir, you're doing well. Fluid.

0:51:500:51:55

And Lucy learns she can't save everyone.

0:51:550:51:58

This poor lady has been told the worst news she's ever going to hear.

0:51:580:52:03

She's just been told, "Right, you're going to go home to die."

0:52:030:52:06

That's... So...

0:52:060:52:07

Subtitles by Red Bee Media Ltd

0:52:140:52:17

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0:52:170:52:20

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