22/11/2017 BBC Business Live


22/11/2017

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This is Business Live

from BBC News with Susannah

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Streeter and David Eades.

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It's budget day here in the UK,

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but what measures will

the Chancellor of the Exchequer

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present to bolster

Britain's low productivity?

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Live from London, that's our

top story on Wednesday

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22nd November.

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Growth in the UK is flagging

behind Germany and France.

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We'll look at what solutions

are likely to be announced later

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and ask if they go far enough.

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Also in the programme -

Personal data on 57 million Uber

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customers and drivers were breached

in a hack attack that Uber concealed

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for more than a year.

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And all the latest from the

financial markets following another

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record close on Globe Street, the

global rally has extended to Europe.

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The gig economy goes Down Under -

we'll speak to one Australian

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entrepreneur who's helping people

who need things in touch

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with the others who have them -

for a small fee, of course.

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After reports that 1400 cups are

used every day of the UK's

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environment department, we want to

know how you take your cup of tea,

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plastic, paper, or some other way?

What would it take to ditch

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disposable and switch to renewable

cups? Get in touch.

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Just use the hashtag BBCBizLive.

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Hello and welcome to Business Live.

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UK Chancellor Philip Hammond will

deliver his Autumn Budget today.

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One of his challenges

will be to combat a decade

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of flat productivity.

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Until 10 years ago,

productivity was the motor that

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drove UK economic growth.

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This blue crooked line

is output per hour.

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The straight line is

the actual measure -

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and this broken line is what it

should be at if the trends before

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the crisis had continued.

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So it's a pretty big difference.

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The typical rate of growth

in the last five years is only 0.2%.

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The presumption was that

the underlying factors linked

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to the financial crisis

would eventually improve.

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But so far productivity

has remained stagnant.

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Other European countries

are faring better.

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Germany is 36% higher than the UK

and France is 30% higher.

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And there is a correlation between

productivity and real wages.

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In 2013, the OECD compiled how much

people actually have to spend -

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in France it's this - $29,759,

compared with Britain - $26,687.

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A $3,000 difference.

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That is quite a difference.

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Our economics editor,

Kamal Ahmed is here.

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Let's start with that, we have a

problem in terms of our nearest and

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dearest even if we leave them soon,

one budget won't resolve that, this

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Philip Hammond going to do something

for it?

You're right, some of this

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is down to what businesses investing

rather than what governments do. I

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think governments can set the tone

for how the economy feels and

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certainly many economists say that

if you borrow to invest you can

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increase productivity so investing

in digital infrastructure, in

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housing, in transport links, those

other kind of things that boost

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productivity an economy.

We've heard

some of those words in the last few

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days, like the Digital economy, that

is pushing some money in the

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direction that would help in terms

of productivity.

I think from some

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economists the feeling is that he

isn't doing enough. That's because

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Philip Hammond has a fiscal rule. He

wants to balance the government 's

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books so that they spend one amount

and the tax and then that is in

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balance by the middle of the next

decade. You should do more to borrow

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now because interest rates are low,

and to push in things like Digital

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five D and housing. Small

incremental changes which is what he

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is criticised for, won't be enough.

Yet that seems to be what we will

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get.

Philip Hammond is also

concerned about the Brexit process.

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Does he need to save up the money he

has in the economy for the moment

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when written leaves the EU, could

that be hard Brexit and a shock to

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the economy, would he need money

then and not now? So there's

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cautious in the Treasury and there

has been a strategy to get the

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deficit down, to hit these fiscal

targets and I can't imagine they

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want to move off that.

He is a

relatively staid, calm character.

A

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cautious man!

It will be ordered

were he to throw caution to the

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wind, especially as we are literally

months away from Brexit.

Is

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interesting. I spoke to Rupert

Harrison, former chief of staff to

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our former finance minister George

Osborne. He said investors looking

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at Britain, and you need investors

to fund budget deficit, will be

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thinking, there's the Brexit risk.

The last thing we need is a

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government to suddenly signalled a

change of strategy because they have

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the rock uncertainties which is the

direction of travel. He was urging

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the Chancellor to be cautious, and

you're quite right, he is a cautious

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man. I don't imagine we'll be

sitting here tomorrow saying, that

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really change the dial on the way

the budgets are operating. I'm sure

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there will be incremental changes

but nothing is massive.

He will be

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on his feet and about four hours

you. Thank you both.

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Let's take a look at some of

the other stories making the news.

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Ikea has re-launched a recall

of millions of chests and dressers

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in the US and Canada

following the death

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of an eighth child.

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It said items in its Malm range

and other chests and dressers pose

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a "serious tip-over and entrapment

hazard" if not secured to a wall.

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Meg Whitman is stepping down

as chief executive of computer

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server maker Hewlett Packard

Enterprise.

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During her six years in the post

she oversaw one of the biggest

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corporate breakups in history.

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Shares of HPE fell more than 6%

in after hours trading.

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Skype's caller messages -- Skype's

app has been removed from source

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with China, after the government

said it did not comply with local

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law, media suggests that the

disruption started in October.

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And US prosecutors have

charged an Iranian man

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with hacking into HBO,

leaking Game of Thrones scripts

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and demanding a $6m ransom.

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Behzad Mesri is accused

of computer fraud, wire fraud,

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extortion and identity theft.

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Uber has confirmed that it concealed

a hack that affected 57 million

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customers and drivers in 2016.

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In the wake of the news,

Uber's chief security officer

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Joe Sullivan has left the company.

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Companies are required

to disclose significant data

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breaches to regulators,

something Uber has,

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by its own admission,

failed to do in this case.

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With me is Emily Orton,

a cyber security analyst

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with the security firm Darktrace.

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Thank you for joining us. . Uber say

there is no indication that critical

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details like bank details have been

downloaded. Can we know that?

The

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details are still emerging. We can't

know that for certain at this stage

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but clearly whatever details there

were, they are important enough for

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them to have failed to disclose it

nearer the time this actually

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happened. Which goes to show that

these data assets that the companies

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are holding our critical business

assets now and they will be used

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against firms by criminals.

57

million is a huge number, but also

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600,000 for their drivers, they've

talked about ways of looking after

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them, do those ideas make sense,

they talk about having a credit

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monitoring protection system for

each of the drivers, will that help

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now?

The data is potentially out

there so I think that's probably

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little comfort to drivers who depend

on Uber for their livelihood. Cyber

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security is very difficult problem.

There is no silver bullet to this.

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This is remedial work. Trying to

cover up the cracks at this point.

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Their silver bullet seems to have

been, we will pay our way out of

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this, perhaps not a huge amount of

money but to stop this being

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downloaded. How familiar picture is

that now?

Pretty familiar. It is a

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business decision whether or not you

pay up. Either way, damage to their

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reputation. It begs the question how

many companies have done a similar

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thing and we don't know about it.

The reality is that the of

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corporations today have some kind of

safeguard on their networks.

We've

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had some responses on Twitter

saying, quadruple the sanction! That

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would make them realise how

important this is.

And we have new

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regulations coming out now in force.

There are a lot of new regulations

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that we do expect to be penalising

companies, if they don't report

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against a breach like this in a

timely manner.

Emily, thank you very

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much indeed. Let's check the

financial markets, investors back in

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buying mood this week, Hong Kong

stocks broke the 30,000 mark for the

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first time in ten years as Asian

markets took their cue from Wall

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Street, all three main indices in

New York closing at all-time highs

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again. Tech firms the big winners,

top firms like Apple, Amazon and

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Facebook and Google's parent company

alphabet firming up around 1%.

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Australia's index continued the

trend as well. But global rally has

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now reached Europe. The FTSE 100 and

the Dax in Frankfurt and Paris index

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just up.

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And Samira Hussain has

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the details about what's ahead

on Wall Street Today.

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The US Federal reserve, America's

central bank will release the

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minutes from its October policy

meeting. The policymakers kept

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interest rates unchanged during the

meeting. They pointed to strong

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economic growth and strengthening

Labour market. Earnings continue on

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Wednesday with one farm equipment

maker dear and company reporting. It

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has benefited from higher

international demand for its

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equipment. Investors will be keen to

hear what the company expects going

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forward in 2018.

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Richard Dunbar is investment

director at Aberdeen

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Standard Investments.

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Hello Richard. Let's talk about this

global rally. It keeps going up, the

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likes of Tesla for example, they are

finding it hard to actually produce

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the cars.

It's a heady mix, low

interest rates, profits in the US,

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and we are likely to get a tax boost

as well so that's a helpful recipe.

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The leader in the US and other

markets have followed, companies

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like Tesla generating cars, no

lorries, not generating profits and

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not generating much cash, at some

point this needs to change but

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investors for the moment are

believers.

Some say that bubbles are

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made to be burst. Will we get a

bursting of a bubble?

There are many

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stocks particularly in the

technology sectors, some will do

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well and some will eventually

generate earnings to justify these

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valuations, others won't. It's

probably time to be cautious,

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particularly when we see in the US

that interest rates are going up and

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it tends to be the price of money

going up, that is the thing that

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pricks these bubbles.

Many of us

will have seen the jubilation in

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Zimbabwe after the resignation of

Robert Mugabe. What will investors

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CMS? A turnaround for the Zimbabwean

economy -- what will they CMS.

They

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will see hope and expectation.

Zimbabwe had many advantages,

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tourism, great mining sector, those

opportunities have been squandered

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in the last 40 years. They may still

be there but at the end of the day

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we still have Zanu-PF in power and

still got the army supporting them,

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and we have a president likely to be

one of Mugabe's henchmen so I

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perhaps would not hang out as much

bunting as we saw last might on TV

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but the opportunity is there for a

fabulous country.

Would you hang out

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any bunting? This talk about the end

of an era that is at the start of a

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new era? The suggestion from you is

that probably isn't.

I think it is

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best to be sceptical, those who are

hungry in Zimbabwe yesterday will

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still be hungry today, there's work

to be done because corruption is

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endemic yet the opportunity is there

if those people wish to take it.

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Thank you, Richard. Richard will be

back later to talk through the

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papers with us. Stay with us.

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Still to come, the gig economy

seems to be everywhere -

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one company in Australia is cashing

in making $90 million

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in transactions.

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We'll find out more

in a few minutes.

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You're with Business

Live from BBC News.

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Holiday prices for this winter

are up 4% on a year ago,

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and for next summer travellers

can expect to pay even more.

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That's according to Britain's

second-largest holiday company,

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Thomas Cook, which has just

published its full-year results.

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Let's get more from Simon Calder,

travel editor at the Independent.

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Good to see you, Simon, how are they

doing?

Think they are doing pretty

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well, looking right across Europe.

They have driven a up 9% to £9

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billion underlying profits up 8% to

£330 million. They do say it was a

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tricky summer for the UK market.

Basically because there was so much

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competition going into Spain.

However Thomas Cook is reporting

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much stronger demand for Turkey and

four Egypt. Both of which were hit

0:15:070:15:13

by a slump in sales due to fears

about terrorism. From February it

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becomes the first major tour

operator to go back into Tunisia,

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which was on the Foreign Office

know- the goal list for a couple of

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years until July this year. Looking

positive overall but those prices

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you mention for a typical budget

break at this time of year for which

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you might have paid £500 last winter

that will cost an extra £20 and a

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two and half thousand pound family

holiday would be £150 more expensive

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than this summer.

Party to do with

inflation of course, any other

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mention from Thomas Cook about the

potential effects of Brexit? We

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heard from EasyJet yesterday.

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This is the real worry for a lot of

travel companies, easyJet, Ryanair

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more likely to be affected and

Thomas Cook, which has a strong

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component, and nobody thinks that

holidays to Portugal, Spain, Croatia

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and Greece will be badly affected,

but ultimately the travel industry

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is clamouring for an agreement on

what happens to aviation after 2019,

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because of course it plans its

operation is a good year in advance,

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and so they say we really need

clarity by March 2018 at the very

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latest.

OK, Simon Calder, many

thanks for that update on Thomas

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Cook. We have got the Budget coming

up, we have a live page for you to

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start following now. Just a quick

headline, Philip Hammond must be

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cautious, saying never so investors,

have a look online for that. --

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nervous investors.

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You're watching Business

Live - our top story.

0:17:010:17:06

The UK's finance minister says

he will use today's Budget

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to make Britain an "outward

looking, free-trading nation"

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ahead of Brexit in 2019.

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Now, taking on the gig

economy at its own game.

0:17:160:17:19

The start-ups which have disrupted

traditional industries

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are now increasingly facing

new competitors themselves.

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TaskRabbit was set up

almost a decade ago

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as an online marketplace,

helping you to find workers

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to complete odd jobs -

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including cleaning, moving in,

or handyman work.

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Well, it's about to face

new competition here in the UK

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from a Sydney-based

start-up called Airtasker,

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which already has

2 million users across Australia.

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Set up in 2012, it processes $75m

worth of tasks a year.

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Tim Fung is the founder

and CEO of Airtasker.

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Hello there. Tell us how this. And,

you were being ask to do odd jobs

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for a friend, somebody wanted you to

help out? -- tell us how this all

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started.

I was moving house, and I

asked a friend with a track, come

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over and help me move apartments,

cleaning et cetera. At the end of

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the weekend, he says, this is the

fourth time I have been ask to do

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this kind of job, everyone says the

same thing, you have got a truck,

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can you help us move? So there are

so many people across the world who

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are looking to do some jobs, to earn

some extra money.

Shelves and

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curtains in my house, definitely! I

want to ask you, could that cause

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friction? You might be asking

somebody to do a job for you who

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ordinarily would have done it for

free, and now they will say, no, you

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need to pay me for this.

Some of

these jobs which are done for free

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are probably costing you in

relationship equity with family and

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friends, you might think it is free,

but they are probably thinking,

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those guys asking me again!

They

will pay one way or another! Give us

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a sense of the nuts and bolts of

this, of the range of stuff you are

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doing. It sounds like pretty

everyday stuff, which is fairly

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good, but a bit more to and from

time to time.

The market has a lot

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of jobs like cleaning and handyman

jobs, but what Airtasker is doing

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differently is allowing people to

create any kind of work that they

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want as a job for another person. So

whether it is getting someone to fly

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to Paris to drop off syngas is...

For real?

These are all happening

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every day. One of the great ones I

saw yesterday was somebody who

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wanted a Game Of Thrones themed date

night for their partner, so they had

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someone design the entire apartment.

I cannot believe there is not a

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company already doing that!

You have already linked in with some

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quite well-established companies,

providing services for them,

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building furniture, for example.

In

Australia, furniture assembly is

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done through IKEA, you can hire an

Airtasker to do that. We'll so have

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a company called Good Guys for

electrical installations.

Aren't you

0:20:190:20:26

a classic example of a company that

takes business away from other

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people? Maybe you have experienced

that, it is great that people are

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getting bits and pieces, but other

people are losing part of their jobs

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because of it?

The vast majority of

the jobs on Airtasker were already

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traditionally done in the

independent contract model, so a

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tradesperson, electrician or

plumber, already independent

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contractors. That is about half of

the market. The other half is

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entirely new jobs that have been

created, so it is hard to hire

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someone as a tree rescuer, but these

are jobs being created out of thin

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air.

What kind of redress do you

have if the shelves fall down? Do

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you have come back?

We have a great

community support team, which

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supports all of the Airtasker

platform, we're public liability

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insurance which covers if things go

wrong. We also have insurance for

0:21:160:21:20

our workers, so if they are injured,

they can get continuity of income.

0:21:200:21:26

Do you vet the workers?

We provide

police checks, background checks,

0:21:260:21:30

trade licences, so if you are

looking for someone who will come

0:21:300:21:36

into your house, you probably want

to have someone who has had a

0:21:360:21:39

background check, whereas if you are

a small business and you want

0:21:390:21:42

someone to do a letterbox drop, you

probably do not want somebody who

0:21:420:21:47

was necessarily...

Don't you drive

down wages by opening this up to

0:21:470:21:51

anybody to do a job that a tradesman

would do?

The great thing is that

0:21:510:21:55

our business model is ending a

commission on the mat of endings

0:21:550:21:58

that a worker makes, so we are for

increased wages for workers. So we

0:21:580:22:06

are being an agent, we are the

representative, and what we don't do

0:22:060:22:14

is show transparency with what other

people are doing.

You have suggested

0:22:140:22:24

you are at 0.1% of your potential,

which suggests a vast opportunity.

0:22:240:22:29

There will be people tried to copy

this very quickly.

Definitely, and

0:22:290:22:34

we are surprised that the market for

these platforms is not as large as

0:22:340:22:38

you would think in this day and age,

but certainly we think it is a

0:22:380:22:43

massive market, and we're going to

be doing everything we can.

Thank

0:22:430:22:46

you very much indeed for joining us.

0:22:460:22:48

In a moment, we'll take a look

through the business pages,

0:22:480:22:52

but first here's a quick reminder

of how to get in touch with us.

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0:23:210:23:31

Richard is back to look through the

papers with us, let's first of all

0:23:310:23:36

start with this story about how the

Australian government is investing

0:23:360:23:41

in bitcoin, or at least in a firm

that is listed on the crypto

0:23:410:23:46

currency exchange.

It is very

interesting that the whole

0:23:460:23:50

blockchain thing is becoming much

more mainstream, and firms like our

0:23:500:23:54

own are looking at how we can use

blockchain plumbing for the crypto

0:23:540:24:00

currency in our businesses. I think

governments will be wondering how

0:24:000:24:05

they can use this technology.

Is

this a step away from talking about

0:24:050:24:10

bitcoin, which still has a row

gravitation, you can see governments

0:24:100:24:18

saying that they might be

uncomfortable.

Blockchain is the

0:24:180:24:20

plumbing that supports bitcoin and

other artificial currencies, and I

0:24:200:24:27

think we will see a lot of

brainpower and thought in that

0:24:270:24:31

direction, rather than speculating

on the currencies themselves.

This

0:24:310:24:35

story in the Wall Street Journal, a

fake and operation used to steal

0:24:350:24:40

from publishers, what has been

happening here, essentially,

0:24:400:24:44

publishers have been giving money to

them that are not what they say they

0:24:440:24:48

are.

It is a traditional fraud,

albeit online, advertisers have been

0:24:480:24:54

fooled by fake websites, advertising

on the sites that don't really

0:24:540:25:01

exist, they are not showing these

adverts to customers like you and I,

0:25:010:25:04

so they lose, the publishers lose,

and the public loos. But it is a

0:25:040:25:11

traditional Ford, but in this area,

and we are seeing more and more of

0:25:110:25:15

that. -- traditional fraud.

The

environment department, 1400

0:25:150:25:22

disposable cups a day, we have asked

for your views, I am using a

0:25:220:25:30

reusable mug that I bought in 1999.

Somebody else says, but a 15p task

0:25:300:25:36

on them.

Because the coffee is hard,

I used to have them, I am twice as

0:25:360:25:41

bad!

Used a flask, it will stay hard

all day long!

A tax and a nudge,

0:25:410:25:48

that is what we have seen on plastic

bags.

Thank you Ray much, Richard,

0:25:480:25:54

good to see you. Thanks for

watching, bye for now.

0:25:540:25:58

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